The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 80 68 76
Rank change year-on-year
-12 +8
Contract jobs citing Service Delivery 197 265 243
As % of all contract IT jobs located in the South East 2.58% 2.78% 2.44%
As % of the Processes & Methodologies category 3.22% 3.50% 3.19%
Number of daily rates quoted 104 154 113
Median daily rate £375 £400 £350
Median daily rate % change year-on-year
-6.25% +14.28%
90% offered a daily rate of more than £154 £280 £170
10% offered a daily rate of more than £575 £500 £483
UK excluding London median daily rate £413 £392 £380
% change year-on-year
+5.36% +3.02%
Number of hourly rates quoted 12 17 20
Median hourly rate £14.00 £7.68 £21.75
Median hourly rate % change year-on-year
+82.41% -64.71%
90% offered a hourly rate of more than £8.21 £7.50 £11.50
10% offered a hourly rate of more than £17.06 £67.50 £35.10
UK excluding London median hourly rate £14.52 £18.00 £14.00
% change year-on-year
-19.33% +28.57%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6122 7581 7607
As % of all contract IT jobs located in the South East 80.15% 79.66% 76.34%
Number of daily rates quoted 3644 4468 4276
Median daily rate £420 £400 £385
Median daily rate % change year-on-year
+5.00% +3.89%
90% offered a daily rate of more than £275 £275 £260
10% offered a daily rate of more than £550 £540 £525
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 252 309 283
Median hourly rate £35.00 £37.09 £22.50
Median hourly rate % change year-on-year
-5.63% +64.84%
90% offered a hourly rate of more than £12.50 £12.50 £11.35
10% offered a hourly rate of more than £52.50 £55.00 £42.50
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Delivery
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 4 December 2016.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 4 December 2016.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +18 52 £350 -9.67% 8
Berkshire -17 51 £365 -5.80% 13
Surrey +30 36 £375 -18.91% 10
Buckinghamshire -9 27 £450 +9.75% 5
West Sussex +4 11 £450 +12.50%
Oxfordshire -7 9 £138 -62.06% 7
Kent +6 4 £525 +20.00% 3
Middlesex +1 3 £275 -
East Sussex +5 1 - -
Isle of Wight - 1 £170 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 4 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Delivery.

1 174 (44.27%) ITIL
2 97 (24.68%) Service Management
3 83 (21.12%) SLA
4 81 (20.61%) Project Management
5 76 (19.34%) Finance
6 66 (16.79%) Windows
7 56 (14.25%) Security Cleared
8 55 (13.99%) Microsoft
9 50 (12.72%) Change Management
10 45 (11.45%) Telecoms
11 44 (11.20%) Stakeholder Management
11 44 (11.20%) ITIL Certification
12 43 (10.94%) Linux
13 41 (10.43%) PRINCE2
14 40 (10.18%) Problem Management
15 39 (9.92%) SC Cleared
16 37 (9.41%) Service Design
16 37 (9.41%) Agile Software Development
16 37 (9.41%) Degree
17 34 (8.65%) MS Excel
18 32 (8.14%) MS Office
18 32 (8.14%) SAN
18 32 (8.14%) Active Directory
19 31 (7.89%) Analytical Skills
20 30 (7.63%) ITIL V3
21 29 (7.38%) Red Hat
22 28 (7.12%) Oracle
23 27 (6.87%) Unix
24 26 (6.62%) Continuous Improvement
24 26 (6.62%) Process Improvement

Service Delivery
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.36%) SharePoint
2 11 (2.80%) Skype for Business
3 8 (2.04%) CMS
4 7 (1.78%) Joomla!
4 7 (1.78%) MS Exchange
4 7 (1.78%) WordPress
5 6 (1.53%) Exchange Server 2010
5 6 (1.53%) WebLogic
6 5 (1.27%) Drupal
6 5 (1.27%) IIS
7 3 (0.76%) Documentum
7 3 (0.76%) Exchange Server 2003
7 3 (0.76%) JBoss
7 3 (0.76%) Oracle SOA Suite
7 3 (0.76%) SharePoint 2013
8 2 (0.51%) SAS
9 1 (0.25%) Apache
9 1 (0.25%) Apache Pig
9 1 (0.25%) Apache Spark
9 1 (0.25%) Exchange Server 2007
Applications
1 34 (8.65%) MS Excel
2 32 (8.14%) MS Office
3 14 (3.56%) MS PowerPoint
3 14 (3.56%) MS Visio
4 9 (2.29%) MS Project
5 1 (0.25%) Spreadsheet
Business Applications
1 3 (0.76%) Remedy ITSM
2 1 (0.25%) Changepoint
2 1 (0.25%) Dynamics CRM
2 1 (0.25%) Maximo
2 1 (0.25%) SAP Oil and Gas
2 1 (0.25%) SAP R/3
Cloud Services
1 18 (4.58%) Office 365
2 11 (2.80%) Microsoft Azure
3 8 (2.04%) Amazon AWS
4 7 (1.78%) IaaS
4 7 (1.78%) PaaS
5 4 (1.02%) SaaS
6 3 (0.76%) Cloud Computing
7 2 (0.51%) OneDrive
8 1 (0.25%) Amazon EC2
8 1 (0.25%) Amazon ElastiCache
8 1 (0.25%) Amazon S3
8 1 (0.25%) AWS Elastic Beanstalk
8 1 (0.25%) Mimecast
8 1 (0.25%) Trello
Communications & Networking
1 32 (8.14%) SAN
2 15 (3.82%) NAS
3 13 (3.31%) Firewall
3 13 (3.31%) TCP/IP
3 13 (3.31%) WAN
4 12 (3.05%) Internet
5 11 (2.80%) DNS
5 11 (2.80%) LAN
6 10 (2.54%) DHCP
7 9 (2.29%) Unified Communications
8 8 (2.04%) Cisco ASA
9 7 (1.78%) BGP
9 7 (1.78%) Intranet
9 7 (1.78%) MPLS
9 7 (1.78%) OSPF
9 7 (1.78%) Wireless
10 6 (1.53%) 2G
10 6 (1.53%) 3G
10 6 (1.53%) LTE
10 6 (1.53%) Skype
Database & Business Intelligence
1 8 (2.04%) SQL Server
2 5 (1.27%) Oracle Database
2 5 (1.27%) SQL Server Reporting Services
3 4 (1.02%) Data Warehouse
3 4 (1.02%) MS Access
4 3 (0.76%) Oracle Database 11g
4 3 (0.76%) Oracle Database 12c
4 3 (0.76%) PostgreSQL
4 3 (0.76%) SQL Server Integration Services
5 2 (0.51%) Big Data
5 2 (0.51%) Oracle Database 10g
5 2 (0.51%) Oracle Reports
5 2 (0.51%) Relational Database
5 2 (0.51%) SQLPlus
6 1 (0.25%) Amazon RDS
6 1 (0.25%) Apache Hive
6 1 (0.25%) DataStax
6 1 (0.25%) GIS
6 1 (0.25%) HBase
6 1 (0.25%) MySQL
Development Applications
1 12 (3.05%) Team Foundation Server
2 6 (1.53%) Git (software)
2 6 (1.53%) MSI
3 4 (1.02%) Atlassian Bamboo
3 4 (1.02%) JIRA
4 3 (0.76%) Artifactory
4 3 (0.76%) MSTest
4 3 (0.76%) Subversion
5 2 (0.51%) TeamCity
5 2 (0.51%) Toad
5 2 (0.51%) Vagrant
6 1 (0.25%) InstallShield
6 1 (0.25%) Jenkins
6 1 (0.25%) Octopus Deploy
6 1 (0.25%) Rational DOORS
6 1 (0.25%) TestDirector
6 1 (0.25%) Visual Studio
General
1 76 (19.34%) Finance
2 45 (11.45%) Telecoms
3 19 (4.83%) Legal
4 16 (4.07%) Retail
5 10 (2.54%) Marketing
6 7 (1.78%) Back Office
7 5 (1.27%) French Language
8 4 (1.02%) German Language
8 4 (1.02%) Law
8 4 (1.02%) Pharmaceutical
9 3 (0.76%) Advertising
9 3 (0.76%) Local Government
9 3 (0.76%) Military
10 2 (0.51%) Automotive
10 2 (0.51%) Banking
11 1 (0.25%) Electronics
11 1 (0.25%) Financial Institution
11 1 (0.25%) Front Office
11 1 (0.25%) Manufacturing
11 1 (0.25%) Publishing
Job Titles
1 61 (15.52%) Analyst
1 61 (15.52%) Service Manager
2 41 (10.43%) Services Delivery Manager
3 39 (9.92%) Delivery Manager
4 26 (6.62%) Architect
4 26 (6.62%) Project Manager
4 26 (6.62%) Service Analyst
5 20 (5.09%) Consultant
6 19 (4.83%) Administrator
7 16 (4.07%) IT Manager
8 15 (3.82%) Support Analyst
9 14 (3.56%) Infrastructure Manager
10 12 (3.05%) Desktop Support
10 12 (3.05%) ITIL Manager
10 12 (3.05%) Service Architect
11 11 (2.80%) Operations Manager
11 11 (2.80%) Service Desk Analyst
12 10 (2.54%) ITIL Service Manager
12 10 (2.54%) Systems Administrator
13 9 (2.29%) Designer
Libraries, Frameworks & Software Standards
1 11 (2.80%) Middleware
2 6 (1.53%) .NET
2 6 (1.53%) Web Services
3 4 (1.02%) ASP.NET
3 4 (1.02%) XML
4 3 (0.76%) SailPoint
4 3 (0.76%) Spring
4 3 (0.76%) WCF
5 2 (0.51%) jQuery
6 1 (0.25%) .NET Framework
6 1 (0.25%) CSS
6 1 (0.25%) HTML
6 1 (0.25%) REST
6 1 (0.25%) SAP XI
6 1 (0.25%) SOAP
6 1 (0.25%) Web Dynpro
Miscellaneous
1 31 (7.89%) Analytical Skills
2 26 (6.62%) Data Centre
3 25 (6.36%) Management Information System
4 10 (2.54%) Enterprise Storage
5 9 (2.29%) Clustering
6 8 (2.04%) Statistics
6 8 (2.04%) Video Conferencing
7 7 (1.78%) Driving Licence
7 7 (1.78%) Virtual Team
8 5 (1.27%) CMDB
8 5 (1.27%) Enterprise Software
9 4 (1.02%) PMI
9 4 (1.02%) Smart Meter
10 3 (0.76%) Data Protection Act
10 3 (0.76%) e-Learning
10 3 (0.76%) Performance Metrics
11 2 (0.51%) Computer Science
11 2 (0.51%) Learning Management System
11 2 (0.51%) Replication
11 2 (0.51%) Streaming Video
Operating Systems
1 66 (16.79%) Windows
2 43 (10.94%) Linux
3 27 (6.87%) Unix
4 20 (5.09%) Windows 7
5 18 (4.58%) Red Hat Enterprise Linux
6 16 (4.07%) Windows Server 2012
7 12 (3.05%) Solaris
7 12 (3.05%) Windows Server
7 12 (3.05%) Windows Server 2003
7 12 (3.05%) Windows Server 2008
7 12 (3.05%) Windows XP
8 11 (2.80%) AIX
9 9 (2.29%) Windows 10
10 3 (0.76%) Data ONTAP
11 1 (0.25%) CentOS
11 1 (0.25%) MVS
11 1 (0.25%) Windows 8
Processes & Methodologies
1 174 (44.27%) ITIL
2 97 (24.68%) Service Management
3 81 (20.61%) Project Management
4 50 (12.72%) Change Management
5 44 (11.20%) Stakeholder Management
6 41 (10.43%) PRINCE2
7 40 (10.18%) Problem Management
8 37 (9.41%) Agile Software Development
8 37 (9.41%) Service Design
9 30 (7.63%) ITIL V3
10 26 (6.62%) Continuous Improvement
10 26 (6.62%) Process Improvement
11 24 (6.11%) Incident Management
12 22 (5.60%) Change Control
13 21 (5.34%) ITSM
14 20 (5.09%) CRM
15 18 (4.58%) High Availability
15 18 (4.58%) Supplier Management
16 17 (4.33%) Migration
16 17 (4.33%) Scrum
Programming Languages
1 16 (4.07%) SQL
2 14 (3.56%) Java
3 10 (2.54%) PowerShell
4 9 (2.29%) Bash Shell
4 9 (2.29%) JavaScript
5 8 (2.04%) Perl
5 8 (2.04%) Python
6 7 (1.78%) Ruby
7 6 (1.53%) PHP
8 4 (1.02%) C#
9 3 (0.76%) Shell Script
9 3 (0.76%) T-SQL
10 2 (0.51%) ActionScript
10 2 (0.51%) ActionScript 2.0
10 2 (0.51%) ActionScript 3.0
10 2 (0.51%) Korn
10 2 (0.51%) PL/SQL
11 1 (0.25%) ABAP
11 1 (0.25%) C
11 1 (0.25%) VBScript
Qualifications
1 56 (14.25%) Security Cleared
2 44 (11.20%) ITIL Certification
3 39 (9.92%) SC Cleared
4 37 (9.41%) Degree
5 18 (4.58%) DV Cleared
6 17 (4.33%) Microsoft Certification
7 16 (4.07%) Cisco Certification
8 13 (3.31%) MCSE
8 13 (3.31%) PMI Certification
9 12 (3.05%) PMP
10 10 (2.54%) CCNP
11 9 (2.29%) CCNA
12 8 (2.04%) CCIE
12 8 (2.04%) MCP
13 7 (1.78%) BPSS Clearance
13 7 (1.78%) RHCE
14 5 (1.27%) HNC
15 4 (1.02%) ITIL Foundation Certificate
15 4 (1.02%) MCSA
15 4 (1.02%) PRINCE2 Certification
Quality Assurance & Compliance
1 83 (21.12%) SLA
2 16 (4.07%) QA
3 7 (1.78%) Disclosure Scotland
4 4 (1.02%) ISO 9000
4 4 (1.02%) Sarbanes-Oxley
5 3 (0.76%) ISO/IEC 27001
6 1 (0.25%) ISO 9001
6 1 (0.25%) JSP 440
6 1 (0.25%) PCI DSS
System Software
1 32 (8.14%) Active Directory
2 14 (3.56%) vSphere
3 11 (2.80%) Veritas Cluster Server
4 10 (2.54%) VMware Infrastructure
5 9 (2.29%) Firmware
6 7 (1.78%) Oracle RAC
6 7 (1.78%) Veritas File System
7 6 (1.53%) Virtual Machines
7 6 (1.53%) XenApp
8 5 (1.27%) KVM
8 5 (1.27%) Microsoft App-V
8 5 (1.27%) Samba
8 5 (1.27%) Terminal Services
9 3 (0.76%) Docker
10 2 (0.51%) Virtual Desktop
11 1 (0.25%) HDFS
11 1 (0.25%) Hyper-V
11 1 (0.25%) Veritas Volume Manager
11 1 (0.25%) VirtualBox
11 1 (0.25%) VMware ESXi
Systems Management
1 13 (3.31%) SCCM
2 9 (2.29%) Tivoli Storage Manager
3 8 (2.04%) NetBackup
4 6 (1.53%) Ansible
4 6 (1.53%) OpenView Configuration Management
4 6 (1.53%) Opscode Chef
4 6 (1.53%) Puppet
4 6 (1.53%) Systems Management Server (SMS)
5 5 (1.27%) EMC NetWorker
6 4 (1.02%) Amdocs OSS
6 4 (1.02%) EdgeSight
6 4 (1.02%) SafeCom
7 3 (0.76%) Backup Exec
7 3 (0.76%) Oracle Identity Management
7 3 (0.76%) SolarWinds Orion
7 3 (0.76%) Tivoli
7 3 (0.76%) WSUS
8 2 (0.51%) Cisco CUCM
8 2 (0.51%) Data Guard
8 2 (0.51%) Oracle RMAN
Vendors
1 55 (13.99%) Microsoft
2 29 (7.38%) Red Hat
3 28 (7.12%) Oracle
4 24 (6.11%) Cisco
5 23 (5.85%) HP
6 21 (5.34%) VMware
7 19 (4.83%) Citrix
8 16 (4.07%) IBM
9 13 (3.31%) NetApp
9 13 (3.31%) Veritas
10 10 (2.54%) Huawei
10 10 (2.54%) Sun
10 10 (2.54%) Symantec
11 9 (2.29%) Remedy
12 8 (2.04%) EMC
13 7 (1.78%) Rackspace
13 7 (1.78%) ServiceNow
14 6 (1.53%) Sophos
15 5 (1.27%) BT
15 5 (1.27%) Ericsson
Portsmouth, Hampshire
Montash
Rate: £450 - £500 per day
Posted: 5 days ago
Southampton, Hampshire
Hays Talent Solutions
Rate: £187.02 per day
Posted: 3 days ago
Winchester, Hampshire
Service Care Solutions Recruitment
Rate: From £300 to £320 per day DOE
Posted: 6 days ago