The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 70 70 75
Rank change year-on-year
0 +5
Contract jobs citing Service Delivery 254 233 205
As % of all contract IT jobs located in the South East 2.56% 2.53% 2.48%
As % of the Processes & Methodologies category 3.42% 3.50% 3.49%
Number of daily rates quoted 116 114 101
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £400 £370
Average daily rate % change year-on-year
-6.25% +8.10%
90% offered a daily rate of more than £190 £243 £250
10% offered a daily rate of more than £500 £522 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 4 1 3
Average hourly rate £40.00 £16.50 £20.75
Average hourly rate % change year-on-year
+142.42% -20.48%
UK excluding London average hourly rate £17.75 £12.50 £15.50
% change year-on-year
+42.00% -19.35%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7432 6658 5873
As % of all contract IT jobs located in the South East 75.04% 72.28% 71.08%
Number of daily rates quoted 4184 3709 3086
Average daily rate £393 £375 £375
Average daily rate % change year-on-year
+4.66% -
90% offered a daily rate of more than £270 £250 £260
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 278 262 245
Average hourly rate £30.00 £27.50 £27.00
Average hourly rate % change year-on-year
+9.09% +1.85%
90% offered a hourly rate of more than £13.00 £12.50 £12.95
10% offered a hourly rate of more than £45.00 £55.00 £47.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 6 May 2015.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 6 May 2015.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +1 88 £400 - 24
Hampshire -18 46 £375 - 6
Surrey +13 36 £344 -19.11% 19
Buckinghamshire +6 30 £388 -8.82% 6
Oxfordshire -13 18 £413 -17.50% 6
West Sussex -18 13 £290 -27.50% 6
East Sussex -9 8 £275 -26.66% 7
Middlesex +6 7 £387 +29.00%
Kent -2 4 - - 3
M4 Corridor - 3 - -
Sussex -4 2 £400 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 6 May 2015, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 207 (40.59%) ITIL
2 123 (24.12%) Service Management
3 116 (22.75%) Telecoms
4 109 (21.37%) Project Management
5 103 (20.20%) Security Cleared
6 83 (16.27%) Microsoft
7 75 (14.71%) SC Cleared
8 72 (14.12%) Windows
9 70 (13.73%) SLA
10 68 (13.33%) Finance
11 65 (12.75%) PRINCE2
12 61 (11.96%) Degree
13 47 (9.22%) Cisco
14 46 (9.02%) Stakeholder Management
15 43 (8.43%) MS Excel
16 42 (8.24%) VMware
16 42 (8.24%) Change Management
17 40 (7.84%) HP
18 39 (7.65%) Management Information System
19 38 (7.45%) UNIX
19 38 (7.45%) Linux
20 36 (7.06%) Analytical Skills
21 35 (6.86%) MS Office
21 35 (6.86%) ITIL Certification
22 34 (6.67%) Continuous Improvement
23 33 (6.47%) Active Directory
24 32 (6.27%) DV Cleared
25 30 (5.88%) Firewall
25 30 (5.88%) Migration
26 27 (5.29%) Agile Software Development

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 6 May 2015, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (3.73%) SharePoint
2 14 (2.75%) MS Exchange
3 11 (2.16%) Lync
4 6 (1.18%) Apache
5 4 (0.78%) Exchange Server 2010
5 4 (0.78%) Exchange Server 2003
6 3 (0.59%) WebSphere
6 3 (0.59%) Office Communications Server
6 3 (0.59%) WebLogic
6 3 (0.59%) IIS
7 2 (0.39%) OpenStack
8 1 (0.20%) SharePoint 2013
8 1 (0.20%) WebSphere Application Server
8 1 (0.20%) MS Project Server
8 1 (0.20%) JBoss
8 1 (0.20%) Tomcat
8 1 (0.20%) SAS
8 1 (0.20%) Blackberry Enterprise Server
8 1 (0.20%) CMS
8 1 (0.20%) IBM HTTP Server
Applications
1 43 (8.43%) MS Excel
2 35 (6.86%) MS Office
3 21 (4.12%) MS Project
4 16 (3.14%) MS Visio
5 11 (2.16%) MS PowerPoint
6 7 (1.37%) AutoCAD
7 3 (0.59%) Spreadsheet
8 1 (0.20%) InfoPath
Business Applications
1 4 (0.78%) Remedy ITSM
2 2 (0.39%) Dynamics CRM
3 1 (0.20%) Magento
3 1 (0.20%) SAP SD
3 1 (0.20%) Endur
3 1 (0.20%) SAP CRM
Cloud Services
1 5 (0.98%) SaaS
1 5 (0.98%) Microsoft Azure
2 4 (0.78%) Amazon AWS
3 2 (0.39%) Cloud Computing
3 2 (0.39%) PaaS
3 2 (0.39%) Office 365
3 2 (0.39%) IaaS
4 1 (0.20%) SuccessFactors
Communications & Networking
1 30 (5.88%) Firewall
2 23 (4.51%) WAN
2 23 (4.51%) SAN
3 21 (4.12%) LAN
4 17 (3.33%) Internet
5 16 (3.14%) 3G
6 14 (2.75%) Cisco ASA
7 13 (2.55%) Radio Access Network
8 12 (2.35%) 4G
9 11 (2.16%) Cisco Nexus
9 11 (2.16%) VoIP
10 10 (1.96%) MPLS
11 9 (1.76%) TCP/IP
12 8 (1.57%) HTTP
12 8 (1.57%) 2G
13 7 (1.37%) Wireless
13 7 (1.37%) BGP
13 7 (1.37%) Network Security
13 7 (1.37%) iSCSI
14 6 (1.18%) VLAN
Database & Business Intelligence
1 13 (2.55%) Data Warehouse
2 11 (2.16%) OLTP
3 8 (1.57%) SQL Server
4 6 (1.18%) Crystal Reports
5 2 (0.39%) Relational Database
5 2 (0.39%) RDBMS
6 1 (0.20%) EDRMS
6 1 (0.20%) PostgreSQL
6 1 (0.20%) SQL Server Reporting Services
6 1 (0.20%) SQL Server Integration Services
6 1 (0.20%) SQL Server 2008
6 1 (0.20%) NoSQL
6 1 (0.20%) Big Data
6 1 (0.20%) Oracle Database
6 1 (0.20%) MySQL
6 1 (0.20%) Data Mining
Development Applications
1 8 (1.57%) MSI
2 4 (0.78%) Subversion
2 4 (0.78%) Jenkins
3 3 (0.59%) Visual Studio
4 2 (0.39%) JIRA
5 1 (0.20%) Introscope
General
1 116 (22.75%) Telecoms
2 68 (13.33%) Finance
3 15 (2.94%) Back Office
4 14 (2.75%) Legal
5 10 (1.96%) Retail
6 7 (1.37%) Marketing
6 7 (1.37%) Spanish Language
6 7 (1.37%) Banking
7 5 (0.98%) Publishing
8 4 (0.78%) Billing
8 4 (0.78%) Manufacturing
8 4 (0.78%) Front Office
8 4 (0.78%) Pharmaceutical
9 2 (0.39%) Financial Institution
9 2 (0.39%) Local Government
9 2 (0.39%) Military
10 1 (0.20%) Multimedia
10 1 (0.20%) Advertising
Job Titles
1 118 (23.14%) Service Manager
2 88 (17.25%) Delivery Manager
3 72 (14.12%) Services Delivery Manager
4 48 (9.41%) Analyst
5 41 (8.04%) Project Manager
6 29 (5.69%) Transition Manager
7 27 (5.29%) Consultant
8 25 (4.90%) Developer
8 25 (4.90%) Architect
8 25 (4.90%) Service Transition Manager
9 24 (4.71%) Technical Manager
10 20 (3.92%) Business Analyst
10 20 (3.92%) Network Engineer
11 14 (2.75%) Senior Manager
11 14 (2.75%) Service Analyst
11 14 (2.75%) Administrator
12 12 (2.35%) Infrastructure Architect
13 10 (1.96%) Project Engineer
13 10 (1.96%) Operations Manager
13 10 (1.96%) Support Engineer
Libraries, Frameworks & Software Standards
1 18 (3.53%) HTML
2 9 (1.76%) CSS
3 8 (1.57%) XML
3 8 (1.57%) Django
3 8 (1.57%) Sass
4 6 (1.18%) REST
5 5 (0.98%) HTML5
5 5 (0.98%) SOAP
6 4 (0.78%) XHTML
6 4 (0.78%) Middleware
7 3 (0.59%) .NET
7 3 (0.59%) COM
7 3 (0.59%) STL
8 2 (0.39%) Web Services
9 1 (0.20%) CGI
9 1 (0.20%) WebSphere MQ
9 1 (0.20%) LAMP
9 1 (0.20%) JSON
9 1 (0.20%) Application Packaging
Miscellaneous
1 39 (7.65%) Management Information System
2 36 (7.06%) Analytical Skills
3 19 (3.73%) Computer Science
4 10 (1.96%) Clustering
4 10 (1.96%) N-Tier
5 8 (1.57%) Statistics
6 7 (1.37%) Performance Metrics
6 7 (1.37%) RMADS
6 7 (1.37%) Video Conferencing
7 5 (0.98%) Smart Meter
7 5 (0.98%) Private Cloud
8 4 (0.78%) Open Source
8 4 (0.78%) Cryptography
8 4 (0.78%) Client/Server
8 4 (0.78%) NHS
9 3 (0.59%) HACMP
9 3 (0.59%) PKI
9 3 (0.59%) User Experience
10 2 (0.39%) Telematics
10 2 (0.39%) Social Media
Operating Systems
1 72 (14.12%) Windows
2 38 (7.45%) UNIX
2 38 (7.45%) Linux
3 23 (4.51%) Windows Server 2008
4 16 (3.14%) AIX
5 13 (2.55%) Windows Server 2003
5 13 (2.55%) Windows 7
6 10 (1.96%) Red Hat Enterprise Linux
7 8 (1.57%) Windows Server 2012
8 6 (1.18%) Windows Vista
9 5 (0.98%) Solaris
9 5 (0.98%) Windows 8
10 3 (0.59%) Windows XP
10 3 (0.59%) Android
11 1 (0.20%) Windows 2000
11 1 (0.20%) Windows NT
11 1 (0.20%) HPUX
11 1 (0.20%) CentOS
11 1 (0.20%) Apple iOS
11 1 (0.20%) Oracle Linux
Processes & Methodologies
1 207 (40.59%) ITIL
2 123 (24.12%) Service Management
3 109 (21.37%) Project Management
4 65 (12.75%) PRINCE2
5 46 (9.02%) Stakeholder Management
6 42 (8.24%) Change Management
7 34 (6.67%) Continuous Improvement
8 30 (5.88%) Migration
9 27 (5.29%) Agile Software Development
10 26 (5.10%) Disaster Recovery
11 25 (4.90%) Performance Management
12 21 (4.12%) ITIL V3
13 20 (3.92%) Incident Management
14 19 (3.73%) Risk Management
15 17 (3.33%) Validation
15 17 (3.33%) Business Continuity
16 15 (2.94%) ITSM
17 14 (2.75%) Problem Management
18 13 (2.55%) Programme Management
18 13 (2.55%) Supplier Management
Programming Languages
1 27 (5.29%) SQL
2 23 (4.51%) PowerShell
3 15 (2.94%) JavaScript
4 14 (2.75%) C
5 10 (1.96%) Java
6 8 (1.57%) Python
7 3 (0.59%) C#
7 3 (0.59%) C++
8 2 (0.39%) Perl
8 2 (0.39%) VBScript
8 2 (0.39%) VB
9 1 (0.20%) T-SQL
9 1 (0.20%) PHP
9 1 (0.20%) Scala
Qualifications
1 103 (20.20%) Security Cleared
2 75 (14.71%) SC Cleared
3 61 (11.96%) Degree
4 35 (6.86%) ITIL Certification
5 32 (6.27%) DV Cleared
6 21 (4.12%) Cisco Certification
7 16 (3.14%) Microsoft Certification
8 15 (2.94%) PMI Certification
9 14 (2.75%) PMP
10 13 (2.55%) HND
10 13 (2.55%) CCNP
11 12 (2.35%) CCNA
12 10 (1.96%) MCSE
12 10 (1.96%) PRINCE2 Certification
13 9 (1.76%) ITIL Foundation Certificate
14 7 (1.37%) PRINCE2 Practitioner
15 4 (0.78%) CCENT
15 4 (0.78%) MCP
15 4 (0.78%) HNC
16 3 (0.59%) APMP
Quality Assurance & Compliance
1 70 (13.73%) SLA
2 13 (2.55%) QA
3 11 (2.16%) ISO/IEC 27001
4 6 (1.18%) JSP 440
5 3 (0.59%) COBIT
6 2 (0.39%) BS15000
7 1 (0.20%) PCI DSS
7 1 (0.20%) Sarbanes-Oxley
System Software
1 33 (6.47%) Active Directory
2 24 (4.71%) VMware Infrastructure
3 14 (2.75%) Hyper-V
4 12 (2.35%) Samba
5 8 (1.57%) vSphere
6 4 (0.78%) VMware ESXi
7 3 (0.59%) Forefront TMG
7 3 (0.59%) GPFS
7 3 (0.59%) Firmware
8 2 (0.39%) vCloud
9 1 (0.20%) BitLocker
9 1 (0.20%) NDS
9 1 (0.20%) VMware ESX
9 1 (0.20%) Microsoft App-V
9 1 (0.20%) XenApp
9 1 (0.20%) XenServer
9 1 (0.20%) XenDesktop
Systems Management
1 12 (2.35%) Tivoli Storage Manager
2 11 (2.16%) OpenView Configuration Management
3 9 (1.76%) SCCM
3 9 (1.76%) SCOM
4 8 (1.57%) OVSD
5 7 (1.37%) SCOrch
5 7 (1.37%) SCSM
6 6 (1.18%) FortiGate
7 4 (0.78%) McAfee ePO
7 4 (0.78%) Puppet
7 4 (0.78%) Opscode Chef
8 3 (0.59%) SAP Afaria
8 3 (0.59%) SolarWinds Orion
9 2 (0.39%) CA Single Sign-On
9 2 (0.39%) Backup Exec
9 2 (0.39%) Systems Management Server (SMS)
10 1 (0.20%) BMC PATROL
10 1 (0.20%) Nagios
10 1 (0.20%) Tivoli
10 1 (0.20%) HP Quality Center
Vendors
1 83 (16.27%) Microsoft
2 47 (9.22%) Cisco
3 42 (8.24%) VMware
4 40 (7.84%) HP
5 26 (5.10%) SAP
6 20 (3.92%) Ericsson
7 17 (3.33%) McAfee
8 16 (3.14%) Red Hat
9 15 (2.94%) Oracle
10 14 (2.75%) F5
11 12 (2.35%) BMC
11 12 (2.35%) NetApp
12 11 (2.16%) Intel
13 10 (1.96%) CheckPoint
14 9 (1.76%) Citrix
14 9 (1.76%) Avaya
15 8 (1.57%) Dell
15 8 (1.57%) Lumension
16 7 (1.37%) Juniper
17 6 (1.18%) NetScout
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