The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 70 84 80
Rank change year-on-year
+14 -4
Contract jobs citing Service Delivery 221 203 222
As % of all contract IT jobs located in the South East 2.38% 2.32% 2.23%
As % of the Processes & Methodologies category 3.25% 3.25% 3.13%
Number of daily rates quoted 121 103 100
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £225 £200 £115
10% offered a daily rate of more than £492 £464 £514
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 19 7 12
Average hourly rate £14.75 £15.23 £15.25
Average hourly rate % change year-on-year
-3.15% -0.13%
90% offered a hourly rate of more than £12.60 £13.60 £13.74
10% offered a hourly rate of more than £34.00 £28.41 £30.90
UK excluding London average hourly rate £15.39 £17.36 £16.50
% change year-on-year
-11.35% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6806 6247 7090
As % of all contract IT jobs located in the South East 73.34% 71.52% 71.26%
Number of daily rates quoted 3829 3470 3387
Average daily rate £375 £375 £375
90% offered a daily rate of more than £245 £260 £245
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 269 251 313
Average hourly rate £21.82 £29.00 £28.00
Average hourly rate % change year-on-year
-24.75% +3.57%
90% offered a hourly rate of more than £12.00 £12.20 £11.80
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 19 September 2014.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 19 September 2014.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +23 68 £375 +7.14% 7
Berkshire -23 50 £375 +15.38% 20
Buckinghamshire +8 44 £320 +15.31% 18
Surrey -8 19 £363 -9.37% 20
Middlesex +9 11 £225 -43.46% 2
East Sussex -4 11 £388 +11.11%
Oxfordshire -4 7 £500 +31.57% 8
West Sussex -5 3 £263 -8.69% 1
Kent -5 1 £450 - 5
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 198 (42.40%) ITIL
2 105 (22.48%) Security Cleared
3 102 (21.84%) Service Management
4 99 (21.20%) Project Management
5 88 (18.84%) Finance
6 84 (17.99%) Microsoft
7 81 (17.34%) Windows
8 70 (14.99%) SC Cleared
9 54 (11.56%) MS Excel
10 53 (11.35%) Change Management
11 52 (11.13%) HP
12 50 (10.71%) PRINCE2
13 48 (10.28%) Telecoms
14 47 (10.06%) SLA
15 46 (9.85%) MS Office
15 46 (9.85%) SQL
16 40 (8.57%) DV Cleared
17 39 (8.35%) Cisco
17 39 (8.35%) Degree
18 37 (7.92%) Incident Management
19 33 (7.07%) Time Management
20 32 (6.85%) CRM
21 31 (6.64%) Oracle
22 30 (6.42%) TCP/IP
22 30 (6.42%) SAN
22 30 (6.42%) Management Information System
22 30 (6.42%) Stakeholder Management
23 29 (6.21%) Analytical Skills
24 27 (5.78%) Windows Server 2008
24 27 (5.78%) MS Project

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (4.07%) SharePoint
2 14 (3.00%) MS Exchange
3 7 (1.50%) Apache
3 7 (1.50%) Exchange Server 2010
4 6 (1.28%) BizTalk Server
5 5 (1.07%) Exchange Server 2007
5 5 (1.07%) WebSphere
5 5 (1.07%) IIS
5 5 (1.07%) Documentum
5 5 (1.07%) Tomcat
6 4 (0.86%) IBM Notes
6 4 (0.86%) WebLogic
6 4 (0.86%) WebSphere Application Server
6 4 (0.86%) Exchange Server 2003
6 4 (0.86%) IBM HTTP Server
7 3 (0.64%) Lync
8 2 (0.43%) SAS
9 1 (0.21%) TIBCO EMS
9 1 (0.21%) Liferay
9 1 (0.21%) OpenStack
Applications
1 54 (11.56%) MS Excel
2 46 (9.85%) MS Office
3 27 (5.78%) MS Project
4 22 (4.71%) MS Visio
5 19 (4.07%) MS PowerPoint
6 3 (0.64%) Spreadsheet
7 2 (0.43%) AutoCAD
Business Applications
1 4 (0.86%) Dynamics CRM
2 3 (0.64%) Academy Housing
2 3 (0.64%) Oracle EBS
3 2 (0.43%) Oracle EBS R12
3 2 (0.43%) BusinessWorks
4 1 (0.21%) Oracle ERP
4 1 (0.21%) Oracle Applications
4 1 (0.21%) Remedy ITSM
4 1 (0.21%) SAP SRM
4 1 (0.21%) arcHouse
4 1 (0.21%) SAP Oil and Gas
4 1 (0.21%) CSG Singleview
4 1 (0.21%) Oracle 11i
4 1 (0.21%) Oracle Financials
4 1 (0.21%) Oracle General Ledger
4 1 (0.21%) Oracle Payables
4 1 (0.21%) Oracle Procure-to-Pay
4 1 (0.21%) Oracle Receivables
4 1 (0.21%) Oracle Cash Management
4 1 (0.21%) Oracle Assets
Cloud Services
1 5 (1.07%) SaaS
2 2 (0.43%) Google Apps
2 2 (0.43%) Office 365
3 1 (0.21%) Microsoft Azure
Communications & Networking
1 30 (6.42%) TCP/IP
1 30 (6.42%) SAN
2 25 (5.35%) LAN
2 25 (5.35%) WAN
3 22 (4.71%) Firewall
4 15 (3.21%) DNS
5 13 (2.78%) OSPF
5 13 (2.78%) Network Security
6 12 (2.57%) Cisco ASA
6 12 (2.57%) VLAN
6 12 (2.57%) DHCP
7 10 (2.14%) Cisco IOS
8 9 (1.93%) Internet
9 8 (1.71%) VoIP
10 7 (1.50%) Wireless
10 7 (1.50%) LDAP
11 6 (1.28%) 3G
12 5 (1.07%) WLAN
13 4 (0.86%) Unified Communications
13 4 (0.86%) LTE
Database & Business Intelligence
1 13 (2.78%) Oracle Database
2 12 (2.57%) SQL Server
3 7 (1.50%) DataStage
4 6 (1.28%) Data Warehouse
4 6 (1.28%) Crystal Reports
4 6 (1.28%) Spotfire
5 5 (1.07%) Data Mining
5 5 (1.07%) Oracle Reports
5 5 (1.07%) SQL Server 2008
5 5 (1.07%) Big Data
6 3 (0.64%) SQL Server Reporting Services
6 3 (0.64%) SQL Server 2005
6 3 (0.64%) SQL Server Integration Services
7 2 (0.43%) Relational Database
7 2 (0.43%) Hadoop
7 2 (0.43%) SQL Server 2000
7 2 (0.43%) EDRMS
7 2 (0.43%) Oracle Database 11g
7 2 (0.43%) SQL Server Analysis Services
8 1 (0.21%) SQLPlus
Development Applications
1 10 (2.14%) MSI
2 3 (0.64%) Selenium
2 3 (0.64%) JUnit
2 3 (0.64%) TestNG
2 3 (0.64%) WebDriver
3 2 (0.43%) StarTeam
4 1 (0.21%) InstallShield
4 1 (0.21%) AdminStudio
4 1 (0.21%) Ant
4 1 (0.21%) VSS/SourceSafe
4 1 (0.21%) Oracle Forms
4 1 (0.21%) Hudson
4 1 (0.21%) Gradle
General
1 88 (18.84%) Finance
2 48 (10.28%) Telecoms
3 20 (4.28%) Retail
4 14 (3.00%) Banking
5 13 (2.78%) Legal
6 10 (2.14%) Pharmaceutical
7 9 (1.93%) Marketing
8 8 (1.71%) Back Office
9 5 (1.07%) Publishing
9 5 (1.07%) Military
10 4 (0.86%) Automotive
10 4 (0.86%) Retail Banking
10 4 (0.86%) Japanese Language
11 3 (0.64%) Billing
11 3 (0.64%) Spanish Language
11 3 (0.64%) French Language
11 3 (0.64%) German Language
12 2 (0.43%) Law
12 2 (0.43%) Advertising
13 1 (0.21%) Manufacturing
Job Titles
1 85 (18.20%) Analyst
1 85 (18.20%) Service Manager
2 62 (13.28%) Delivery Manager
3 58 (12.42%) Services Delivery Manager
4 57 (12.21%) Project Manager
5 26 (5.57%) Service Analyst
6 23 (4.93%) Architect
7 19 (4.07%) Consultant
7 19 (4.07%) Network Engineer
8 16 (3.43%) Business Analyst
9 14 (3.00%) Applications Manager
10 13 (2.78%) Support Engineer
11 12 (2.57%) Applications Support
12 10 (2.14%) Support Analyst
12 10 (2.14%) Transition Manager
12 10 (2.14%) Support Manager
12 10 (2.14%) Services Delivery Analyst
13 9 (1.93%) Desktop Engineer
13 9 (1.93%) Service Transition Manager
14 8 (1.71%) Administrator
Libraries, Frameworks & Software Standards
1 8 (1.71%) Middleware
2 7 (1.50%) JSP
3 6 (1.28%) Web Services
4 5 (1.07%) .NET
5 4 (0.86%) COM
6 3 (0.64%) Application Packaging
7 2 (0.43%) Regular Expression
7 2 (0.43%) J2EE
8 1 (0.21%) SAP Basis
8 1 (0.21%) Software Packaging
8 1 (0.21%) Apache Flex
8 1 (0.21%) Windows SharePoint Services
8 1 (0.21%) Rendezvous
8 1 (0.21%) HTML
8 1 (0.21%) XML
8 1 (0.21%) SOAP
8 1 (0.21%) CGI
Miscellaneous
1 30 (6.42%) Management Information System
2 29 (6.21%) Analytical Skills
3 9 (1.93%) CMDB
4 8 (1.71%) Clustering
5 7 (1.50%) Human Factors
5 7 (1.50%) NHS
5 7 (1.50%) Client/Server
6 6 (1.28%) Blackberry
6 6 (1.28%) Computer Science
7 5 (1.07%) Fat Client
7 5 (1.07%) PKI
7 5 (1.07%) Thin Client
8 4 (0.86%) Data Extraction
8 4 (0.86%) Video Conferencing
8 4 (0.86%) Informatics
9 3 (0.64%) CLARiiON
9 3 (0.64%) Mainframe
9 3 (0.64%) iPad
9 3 (0.64%) Machine to Machine
9 3 (0.64%) Enterprise Software
Operating Systems
1 81 (17.34%) Windows
2 27 (5.78%) Windows Server 2008
2 27 (5.78%) UNIX
3 26 (5.57%) Windows Server 2003
4 17 (3.64%) Windows 7
5 13 (2.78%) Windows XP
6 9 (1.93%) Linux
7 6 (1.28%) Solaris
8 4 (0.86%) Windows 8
8 4 (0.86%) HPUX
9 3 (0.64%) AIX
10 2 (0.43%) Windows 2000 Server
10 2 (0.43%) Windows Vista
11 1 (0.21%) Mac OS X
11 1 (0.21%) VMS
11 1 (0.21%) Android
11 1 (0.21%) Red Hat Enterprise Linux
11 1 (0.21%) Windows Server 2012
Processes & Methodologies
1 198 (42.40%) ITIL
2 102 (21.84%) Service Management
3 99 (21.20%) Project Management
4 53 (11.35%) Change Management
5 50 (10.71%) PRINCE2
6 37 (7.92%) Incident Management
7 33 (7.07%) Time Management
8 32 (6.85%) CRM
9 30 (6.42%) Stakeholder Management
10 26 (5.57%) Agile Software Development
11 24 (5.14%) Problem Management
12 23 (4.93%) Configuration Management
13 22 (4.71%) Root Cause Analysis
14 21 (4.50%) ITIL V3
15 20 (4.28%) Migration
16 19 (4.07%) ITSM
16 19 (4.07%) Logistics
16 19 (4.07%) Continuous Improvement
16 19 (4.07%) Waterfall
17 17 (3.64%) Risk Management
Programming Languages
1 46 (9.85%) SQL
2 12 (2.57%) PowerShell
3 11 (2.36%) VBScript
4 8 (1.71%) C
4 8 (1.71%) Java
5 5 (1.07%) VB
6 3 (0.64%) Korn
6 3 (0.64%) Ruby
6 3 (0.64%) Perl
6 3 (0.64%) PL/SQL
6 3 (0.64%) C#
6 3 (0.64%) Python
7 2 (0.43%) Shell Script
8 1 (0.21%) T-SQL
8 1 (0.21%) Groovy
Qualifications
1 105 (22.48%) Security Cleared
2 70 (14.99%) SC Cleared
3 40 (8.57%) DV Cleared
4 39 (8.35%) Degree
5 23 (4.93%) Cisco Certification
6 20 (4.28%) CCNA
7 17 (3.64%) Microsoft Certification
8 15 (3.21%) CCNP
9 14 (3.00%) ITIL Foundation Certificate
10 12 (2.57%) MCSE
11 11 (2.36%) PMI Certification
12 10 (2.14%) PMP
12 10 (2.14%) HND
13 9 (1.93%) ITIL Certification
13 9 (1.93%) ISEB
14 8 (1.71%) HNC
14 8 (1.71%) PRINCE2 Practitioner
15 7 (1.50%) ISTQB
16 6 (1.28%) PRINCE2 Certification
17 5 (1.07%) MCP
Quality Assurance & Compliance
1 47 (10.06%) SLA
2 26 (5.57%) QA
3 13 (2.78%) ISO 9001
4 12 (2.57%) ISO/IEC 27001
5 7 (1.50%) Sarbanes-Oxley
6 6 (1.28%) JSP 440
7 3 (0.64%) ISO 9000
7 3 (0.64%) PCI DSS
8 2 (0.43%) BS25999
9 1 (0.21%) ISO/IEC 20000
9 1 (0.21%) BS15000
System Software
1 26 (5.57%) Active Directory
2 11 (2.36%) VMware Infrastructure
2 11 (2.36%) vSphere
3 10 (2.14%) VMware ESXi
3 10 (2.14%) Hyper-V
4 4 (0.86%) vCloud
5 3 (0.64%) Microsoft App-V
6 1 (0.21%) VMware ESX
6 1 (0.21%) Oracle RMAN
6 1 (0.21%) VMware Server
6 1 (0.21%) Microsoft Virtual Server
6 1 (0.21%) NFS
6 1 (0.21%) NDS
6 1 (0.21%) DFS Replication
6 1 (0.21%) XenApp
6 1 (0.21%) XenServer
6 1 (0.21%) Veritas Cluster Server
6 1 (0.21%) KVM
Systems Management
1 9 (1.93%) OpenView Configuration Management
1 9 (1.93%) HP Quality Center
2 7 (1.50%) SCCM
3 5 (1.07%) MOM
3 5 (1.07%) Forefront Identity Manager
3 5 (1.07%) HP UCMDB
4 4 (0.86%) CA SiteMinder
4 4 (0.86%) OVSD
5 3 (0.64%) Backup Exec
5 3 (0.64%) EMC NetWorker
5 3 (0.64%) Systems Management Server (SMS)
5 3 (0.64%) Tivoli Storage Manager
6 2 (0.43%) Cisco Prime
6 2 (0.43%) WhatsUp Gold
6 2 (0.43%) Nagios
7 1 (0.21%) NetBackup
7 1 (0.21%) Oracle Enterprise Manager
7 1 (0.21%) OpenView
7 1 (0.21%) Data Guard
7 1 (0.21%) SolarWinds Orion
Vendors
1 84 (17.99%) Microsoft
2 52 (11.13%) HP
3 39 (8.35%) Cisco
4 31 (6.64%) Oracle
5 22 (4.71%) VMware
6 18 (3.85%) Citrix
7 15 (3.21%) Juniper
8 14 (3.00%) SAP
9 12 (2.57%) IBM
10 10 (2.14%) 3PAR
11 9 (1.93%) Nokia
12 8 (1.71%) TIBCO
12 8 (1.71%) Brocade
12 8 (1.71%) LANDesk
13 7 (1.50%) CA
14 6 (1.28%) Ericsson
14 6 (1.28%) Remedy
14 6 (1.28%) Axway
15 5 (1.07%) Capita
15 5 (1.07%) Symantec
Newbury, Berkshire
Resource Solutions Group - Sovereign Housing
Rate: Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £300 - £400 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Red Commerce
Posted: 2 days ago
Oxfordshire
DP Connect
Rate: £250 per day
Posted: 3 days ago
Buckinghamshire
Interquest - IQ ESM
Rate: £25 - £28 per day
Posted: 3 days ago
Newbury, Berkshire
Resource Management
Rate: £33120 - £40480 per annum + Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: Negotiable
Posted: 4 days ago
Andover, Hampshire
Test Valley Borough Council
Rate: £25,531 - £31,130 per annum
Posted: 10 days ago
Milton Keynes
Hays IT - Uk Posting account
Rate: £13.00 per hour
Posted: 15 days ago
Milton Keynes
Interquest - IQ ESM
Rate: £20 - £28 per hour
Posted: 17 days ago
Surrey
Interquest - ITQ Financial - Tunbridge Wells
Rate: £600 - £650 per day
Posted: 18 days ago
Guildford
Reed Technology - UK Posting Account
Rate: £400 - £450 per day
Posted: 22 days ago