The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 67 71 80
Rank change year-on-year
+4 +9
Contract jobs citing Service Delivery 275 233 207
As % of all contract IT jobs located in the South East 2.74% 2.51% 2.34%
As % of the Processes & Methodologies category 3.57% 3.36% 3.19%
Number of daily rates quoted 151 140 95
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£368 £347 £350
Average daily rate % change year-on-year
+5.76% -0.72%
90% offered a daily rate of more than £226 £225 £200
10% offered a daily rate of more than £525 £484 £443
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.72%
Number of hourly rates quoted 7 17 5
Average hourly rate £27.00 £14.75 £16.50
Average hourly rate % change year-on-year
+83.05% -10.60%
90% offered a hourly rate of more than £16.90 £12.20 £15.00
10% offered a hourly rate of more than £36.32 £25.00 £33.94
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7697 6928 6483
As % of all contract IT jobs located in the South East 76.77% 74.51% 73.18%
Number of daily rates quoted 4723 3915 3571
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £275 £240 £250
10% offered a daily rate of more than £520 £500 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 259 273 262
Average hourly rate £35.00 £22.25 £29.25
Average hourly rate % change year-on-year
+57.30% -23.93%
90% offered a hourly rate of more than £13.50 £12.44 £12.88
10% offered a hourly rate of more than £50.00 £50.65 £45.00
UK excluding London average hourly rate £32.50 £26.83 £30.25
% change year-on-year
+21.13% -11.30%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 2 September 2015.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 2 September 2015.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +15 82 £325 -10.34% 8
Hampshire -14 47 £315 -16.00% 19
Surrey +14 44 £438 +45.83% 16
Buckinghamshire -12 42 £388 +19.23% 3
Oxfordshire -8 20 £363 -27.50% 3
East Sussex +7 16 £340 -12.25% 1
West Sussex -9 11 £525 +90.90% 1
Middlesex +2 8 £395 +75.55%
Kent - 2 £413 - 5
M4 Corridor - 1 £330 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 2 September 2015, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 205 (41.50%) ITIL
2 114 (23.08%) Service Management
3 96 (19.43%) Project Management
4 81 (16.40%) Security Cleared
5 77 (15.59%) Finance
6 76 (15.38%) SLA
7 75 (15.18%) Microsoft
8 65 (13.16%) Change Management
9 63 (12.75%) Windows
10 58 (11.74%) SC Cleared
11 57 (11.54%) Telecoms
12 53 (10.73%) Cisco
13 49 (9.92%) PRINCE2
14 45 (9.11%) Degree
15 43 (8.70%) HP
16 42 (8.50%) SQL
16 42 (8.50%) VMware
17 41 (8.30%) ITIL Certification
18 40 (8.10%) Stakeholder Management
19 39 (7.89%) MS Excel
20 37 (7.49%) Analytical Skills
21 36 (7.29%) SAP
21 36 (7.29%) Migration
22 35 (7.09%) Management Information System
22 35 (7.09%) LAN
23 33 (6.68%) Agile Software Development
24 31 (6.28%) Problem Management
24 31 (6.28%) Active Directory
24 31 (6.28%) Disaster Recovery
24 31 (6.28%) Data Centre

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 2 September 2015, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 20 (4.05%) MS Exchange
2 16 (3.24%) Exchange Server 2010
3 15 (3.04%) SharePoint
4 12 (2.43%) Exchange Server 2007
5 9 (1.82%) Lync
6 5 (1.01%) WebLogic
7 3 (0.61%) NetWeaver
7 3 (0.61%) Oracle Application Server
8 2 (0.40%) Office Communications Server
8 2 (0.40%) Eucalyptus
8 2 (0.40%) OpenStack
8 2 (0.40%) Oracle Workflow
9 1 (0.20%) Blackberry Enterprise Server
9 1 (0.20%) CMS
9 1 (0.20%) IIS
9 1 (0.20%) SAS
9 1 (0.20%) SharePoint 2013
9 1 (0.20%) Exchange Server 2003
Applications
1 39 (7.89%) MS Excel
2 23 (4.66%) MS Office
3 17 (3.44%) MS Project
4 14 (2.83%) MS PowerPoint
5 12 (2.43%) MS Visio
6 4 (0.81%) Spreadsheet
7 1 (0.20%) InfoPath
7 1 (0.20%) AutoCAD
Business Applications
1 6 (1.21%) Dynamics CRM
2 4 (0.81%) Remedy ITSM
3 3 (0.61%) SAP MII
3 3 (0.61%) Changepoint
4 2 (0.40%) assyst
5 1 (0.20%) Oracle EBS
5 1 (0.20%) RMDS
Cloud Services
1 21 (4.25%) SaaS
2 17 (3.44%) Microsoft Azure
3 15 (3.04%) IaaS
4 13 (2.63%) PaaS
5 3 (0.61%) Office 365
5 3 (0.61%) Amazon AWS
6 2 (0.40%) Yammer
7 1 (0.20%) Veeva
7 1 (0.20%) Cloud Computing
Communications & Networking
1 35 (7.09%) LAN
2 28 (5.67%) TCP/IP
3 22 (4.45%) DNS
4 20 (4.05%) VLAN
5 19 (3.85%) SAN
5 19 (3.85%) WAN
5 19 (3.85%) DHCP
6 17 (3.44%) Firewall
7 16 (3.24%) NAS
7 16 (3.24%) WLAN
8 13 (2.63%) Internet
8 13 (2.63%) Fibre Channel
9 9 (1.82%) Network Security
9 9 (1.82%) 3G
10 8 (1.62%) OSPF
10 8 (1.62%) Ethernet
11 7 (1.42%) BGP
11 7 (1.42%) MPLS
11 7 (1.42%) Wireless
11 7 (1.42%) 4G
Database & Business Intelligence
1 21 (4.25%) SQL Server
2 10 (2.02%) Data Warehouse
3 8 (1.62%) Oracle Database
4 7 (1.42%) Hadoop
4 7 (1.42%) Data Mining
4 7 (1.42%) OLTP
5 6 (1.21%) Oracle Database 11g
6 5 (1.01%) Crystal Reports
6 5 (1.01%) Oracle Database 10g
7 4 (0.81%) BusinessObjects
7 4 (0.81%) Oracle Reports
8 3 (0.61%) OLAP
8 3 (0.61%) SQL Server Integration Services
8 3 (0.61%) Oracle OLAP
8 3 (0.61%) SAP HANA
9 2 (0.40%) Big Data
9 2 (0.40%) SQL Server Analysis Services
9 2 (0.40%) SQL Server 2008
9 2 (0.40%) NoSQL
9 2 (0.40%) SQL Server Reporting Services
Development Applications
1 5 (1.01%) Subversion
2 4 (0.81%) Jenkins
3 2 (0.40%) MSI
4 1 (0.20%) JIRA
4 1 (0.20%) Cucumber
4 1 (0.20%) SoapUI
General
1 77 (15.59%) Finance
2 57 (11.54%) Telecoms
3 15 (3.04%) Retail
4 14 (2.83%) Pharmaceutical
5 13 (2.63%) Marketing
6 10 (2.02%) Legal
7 9 (1.82%) Manufacturing
8 7 (1.42%) Publishing
8 7 (1.42%) Back Office
8 7 (1.42%) Spanish Language
9 5 (1.01%) Financial Institution
9 5 (1.01%) Banking
9 5 (1.01%) Billing
10 4 (0.81%) Local Government
10 4 (0.81%) Law
11 1 (0.20%) Aerospace
11 1 (0.20%) Electronics
11 1 (0.20%) Japanese Language
Job Titles
1 127 (25.71%) Service Manager
2 83 (16.80%) Delivery Manager
3 69 (13.97%) Services Delivery Manager
4 62 (12.55%) Analyst
5 44 (8.91%) Project Manager
6 28 (5.67%) Consultant
7 23 (4.66%) Architect
8 22 (4.45%) Developer
9 17 (3.44%) Transition Manager
10 16 (3.24%) Business Analyst
10 16 (3.24%) Network Engineer
10 16 (3.24%) Support Engineer
11 14 (2.83%) Service Transition Manager
12 12 (2.43%) Service Analyst
12 12 (2.43%) Coordinator
13 10 (2.02%) Senior Manager
13 10 (2.02%) Technical Manager
13 10 (2.02%) IT Services Manager
14 9 (1.82%) Support Analyst
14 9 (1.82%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 14 (2.83%) CSS
1 14 (2.83%) HTML
2 9 (1.82%) .NET
3 6 (1.21%) Django
3 6 (1.21%) JSP
3 6 (1.21%) HTML5
3 6 (1.21%) Sass
4 5 (1.01%) REST
4 5 (1.01%) SOAP
4 5 (1.01%) Middleware
5 3 (0.61%) SAP Smart Forms
5 3 (0.61%) BAPI
5 3 (0.61%) SAP XI
5 3 (0.61%) SAP ALE
5 3 (0.61%) .NET Framework
5 3 (0.61%) Application Packaging
5 3 (0.61%) Web Services
5 3 (0.61%) SAP PI
5 3 (0.61%) Oracle Fusion
6 2 (0.40%) ASP.NET Web Forms
Miscellaneous
1 37 (7.49%) Analytical Skills
2 35 (7.09%) Management Information System
3 31 (6.28%) Data Centre
4 12 (2.43%) Computer Science
5 8 (1.62%) Performance Metrics
6 7 (1.42%) N-Tier
6 7 (1.42%) Economics
7 6 (1.21%) Statistics
8 5 (1.01%) Smart Meter
8 5 (1.01%) Visualisation
8 5 (1.01%) RMADS
9 4 (0.81%) Private Cloud
10 3 (0.61%) Social Media
10 3 (0.61%) Video Conferencing
10 3 (0.61%) CMDB
10 3 (0.61%) Clustering
11 2 (0.40%) Smartphone
11 2 (0.40%) Mathematics
11 2 (0.40%) PMI
11 2 (0.40%) Thin Client
Operating Systems
1 63 (12.75%) Windows
2 26 (5.26%) Linux
3 23 (4.66%) UNIX
4 19 (3.85%) Windows Server 2008
5 11 (2.23%) Windows 7
6 10 (2.02%) Windows Server 2012
7 9 (1.82%) Red Hat Enterprise Linux
8 6 (1.21%) Windows Server 2003
9 5 (1.01%) Solaris
10 4 (0.81%) Windows XP
11 3 (0.61%) VMS
11 3 (0.61%) AIX
11 3 (0.61%) Windows 8
12 2 (0.40%) SUSE
13 1 (0.20%) Windows 2000
Processes & Methodologies
1 205 (41.50%) ITIL
2 114 (23.08%) Service Management
3 96 (19.43%) Project Management
4 65 (13.16%) Change Management
5 49 (9.92%) PRINCE2
6 40 (8.10%) Stakeholder Management
7 36 (7.29%) Migration
8 33 (6.68%) Agile Software Development
9 31 (6.28%) Disaster Recovery
9 31 (6.28%) Problem Management
10 26 (5.26%) Incident Management
11 24 (4.86%) CRM
12 22 (4.45%) Business Continuity
12 22 (4.45%) Continuous Improvement
13 21 (4.25%) ERP
14 19 (3.85%) Supplier Management
14 19 (3.85%) Programme Management
14 19 (3.85%) ITIL V3
15 17 (3.44%) Root Cause Analysis
15 17 (3.44%) ITSM
Programming Languages
1 42 (8.50%) SQL
2 15 (3.04%) C
3 14 (2.83%) JavaScript
4 12 (2.43%) Java
5 10 (2.02%) Python
6 8 (1.62%) PowerShell
7 5 (1.01%) Perl
8 4 (0.81%) Shell Script
9 3 (0.61%) SAPscript
9 3 (0.61%) VBScript
9 3 (0.61%) VB
9 3 (0.61%) ABAP
9 3 (0.61%) VBA
9 3 (0.61%) C#
9 3 (0.61%) PL/SQL
9 3 (0.61%) C-shell
10 2 (0.40%) Bash Shell
10 2 (0.40%) Scala
10 2 (0.40%) COBOL
10 2 (0.40%) PHP
Qualifications
1 81 (16.40%) Security Cleared
2 58 (11.74%) SC Cleared
3 45 (9.11%) Degree
4 41 (8.30%) ITIL Certification
5 22 (4.45%) DV Cleared
6 21 (4.25%) Cisco Certification
7 18 (3.64%) CCNA
8 16 (3.24%) CCNP
9 14 (2.83%) PMP
9 14 (2.83%) PMI Certification
9 14 (2.83%) ITIL Foundation Certificate
10 7 (1.42%) PRINCE2 Certification
10 7 (1.42%) Microsoft Certification
11 4 (0.81%) HNC
11 4 (0.81%) HND
11 4 (0.81%) MCSE
12 3 (0.61%) CCDP
12 3 (0.61%) ISEB
12 3 (0.61%) SAP Certification
12 3 (0.61%) APMP
Quality Assurance & Compliance
1 76 (15.38%) SLA
2 16 (3.24%) QA
3 8 (1.62%) JSP 440
4 5 (1.01%) ISO/IEC 27001
5 4 (0.81%) PCI DSS
6 3 (0.61%) COSO
6 3 (0.61%) COBIT
7 1 (0.20%) Sarbanes-Oxley
7 1 (0.20%) BS15000
7 1 (0.20%) P3O
System Software
1 31 (6.28%) Active Directory
2 28 (5.67%) VMware Infrastructure
3 13 (2.63%) vCloud
4 4 (0.81%) vSphere
5 3 (0.61%) Microsoft App-V
6 2 (0.40%) GPFS
6 2 (0.40%) XenApp
7 1 (0.20%) XenServer
7 1 (0.20%) XenDesktop
7 1 (0.20%) Veritas Cluster Server
7 1 (0.20%) UAG
7 1 (0.20%) VMware ESXi
7 1 (0.20%) Microsoft Virtual Server
7 1 (0.20%) Hyper-V
7 1 (0.20%) Samba
7 1 (0.20%) NFS
7 1 (0.20%) NDS
Systems Management
1 13 (2.63%) vMotion
2 9 (1.82%) SCOM
3 6 (1.21%) Puppet
3 6 (1.21%) NetBackup
3 6 (1.21%) Opscode Chef
3 6 (1.21%) SCOrch
3 6 (1.21%) SCSM
4 5 (1.01%) Oracle RMAN
4 5 (1.01%) OpenView
4 5 (1.01%) Cacti
5 3 (0.61%) EMC NetWorker
5 3 (0.61%) HP UCMDB
6 2 (0.40%) Norton AntiVirus
6 2 (0.40%) SCCM
6 2 (0.40%) Data Guard
6 2 (0.40%) FortiGate
6 2 (0.40%) SolarWinds Orion
6 2 (0.40%) HP Operations Orchestration
7 1 (0.20%) McAfee ePO
7 1 (0.20%) WhatsUp Gold
Vendors
1 75 (15.18%) Microsoft
2 53 (10.73%) Cisco
3 43 (8.70%) HP
4 42 (8.50%) VMware
5 36 (7.29%) SAP
6 30 (6.07%) Oracle
7 19 (3.85%) Citrix
8 11 (2.23%) BMC
9 9 (1.82%) NetApp
9 9 (1.82%) Intel
9 9 (1.82%) SolarWinds
10 8 (1.62%) EMC
10 8 (1.62%) Red Hat
11 7 (1.42%) Juniper
11 7 (1.42%) F5
11 7 (1.42%) Remedy
11 7 (1.42%) NetScout
12 6 (1.21%) ServiceNow
12 6 (1.21%) CA
13 4 (0.81%) Dell
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