The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 91 73 79
Rank change year-on-year
-18 +6
Contract jobs citing Service Delivery 199 256 224
As % of all contract IT jobs located in the South East 2.32% 2.61% 2.41%
As % of the Processes & Methodologies category 2.83% 3.28% 3.15%
Number of daily rates quoted 119 142 131
Median daily rate £414 £375 £350
Median daily rate % change year-on-year
+10.40% +7.14%
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £550 £525 £488
UK excluding London median daily rate £375 £400 £380
% change year-on-year
-6.25% +5.26%
Number of hourly rates quoted 7 6 19
Median hourly rate £36.00 £22.75 £14.75
Median hourly rate % change year-on-year
+58.24% +54.23%
90% offered a hourly rate of more than £11.90 £16.75 £12.60
10% offered a hourly rate of more than £60.00 £37.15 £25.00
UK excluding London median hourly rate £21.75 £17.50 £15.00
% change year-on-year
+24.28% +16.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7029 7802 7104
As % of all contract IT jobs located in the South East 81.79% 79.40% 76.52%
Number of daily rates quoted 4289 4775 3985
Median daily rate £425 £400 £375
Median daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £288 £275 £240
10% offered a daily rate of more than £550 £520 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 262 259 263
Median hourly rate £39.50 £35.00 £21.00
Median hourly rate % change year-on-year
+12.85% +66.66%
90% offered a hourly rate of more than £13.00 £14.00 £12.30
10% offered a hourly rate of more than £59.31 £50.00 £51.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Delivery
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 28 August 2016.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 28 August 2016.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -3 57 £463 +35.03% 16
Buckinghamshire +10 36 £413 +2.61% 7
Hampshire +7 35 £438 +27.27% 6
Surrey -9 26 £363 -17.14% 14
West Sussex +5 20 £385 -26.66% 5
Middlesex +1 9 £431 +10.57%
Oxfordshire -7 9 £450 +24.13% 2
Kent +9 3 £260 -36.96% 1
East Sussex -6 3 £575 +69.11% 3
M4 Corridor -4 1 £363 +9.84%
Home Counties - 1 £440 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Delivery.

1 201 (44.37%) ITIL
2 101 (22.30%) Project Management
3 99 (21.85%) Service Management
4 91 (20.09%) Finance
5 72 (15.89%) Windows
6 64 (14.13%) Security Cleared
7 62 (13.69%) SLA
8 58 (12.80%) Agile Software Development
8 58 (12.80%) Microsoft
9 56 (12.36%) Change Management
10 47 (10.38%) Telecoms
11 46 (10.15%) ITIL Certification
11 46 (10.15%) SC Cleared
12 45 (9.93%) Stakeholder Management
13 43 (9.49%) PRINCE2
14 41 (9.05%) Service Design
15 40 (8.83%) Problem Management
16 38 (8.39%) Linux
17 37 (8.17%) MS Excel
17 37 (8.17%) Scrum
18 36 (7.95%) Degree
18 36 (7.95%) Cisco
18 36 (7.95%) ITIL V3
19 33 (7.28%) Active Directory
20 32 (7.06%) Firewall
20 32 (7.06%) Analytical Skills
21 31 (6.84%) HP
22 30 (6.62%) VMware
22 30 (6.62%) DV Cleared
23 29 (6.40%) Continuous Improvement

Service Delivery
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (6.18%) SharePoint
2 11 (2.43%) Skype for Business
3 10 (2.21%) MS Exchange
3 10 (2.21%) WebLogic
4 6 (1.32%) Documentum
4 6 (1.32%) MQSeries
5 5 (1.10%) Drupal
5 5 (1.10%) Exchange Server 2010
6 4 (0.88%) Blackberry Enterprise Server
7 3 (0.66%) JBoss
8 2 (0.44%) Exchange Server 2003
8 2 (0.44%) Exchange Server 2007
8 2 (0.44%) IIS
8 2 (0.44%) SharePoint 2010
8 2 (0.44%) Tomcat
9 1 (0.22%) CMS
9 1 (0.22%) WebSphere
Applications
1 37 (8.17%) MS Excel
2 28 (6.18%) MS Office
3 13 (2.87%) MS PowerPoint
4 12 (2.65%) MS Visio
5 4 (0.88%) MS Project
5 4 (0.88%) SPSS
6 1 (0.22%) Spreadsheet
Business Applications
1 6 (1.32%) BusinessWorks
2 3 (0.66%) Remedy ITSM
3 2 (0.44%) Dynamics CRM
3 2 (0.44%) SAP Oil and Gas
4 1 (0.22%) Changepoint
4 1 (0.22%) SAP CO
4 1 (0.22%) SAP FI
4 1 (0.22%) SAP FI/CO
4 1 (0.22%) SAP HR
4 1 (0.22%) SAP Payroll
4 1 (0.22%) SAP R/3
4 1 (0.22%) Unit4 Business World
Cloud Services
1 9 (1.99%) IaaS
1 9 (1.99%) Microsoft Azure
1 9 (1.99%) Office 365
1 9 (1.99%) PaaS
2 8 (1.77%) Amazon AWS
3 5 (1.10%) SaaS
4 3 (0.66%) Cloud Computing
5 2 (0.44%) Yammer
6 1 (0.22%) Amazon EC2
6 1 (0.22%) Amazon ElastiCache
6 1 (0.22%) Amazon S3
6 1 (0.22%) AWS Elastic Beanstalk
6 1 (0.22%) Boomi
6 1 (0.22%) OneDrive
6 1 (0.22%) SuccessFactors
6 1 (0.22%) Trello
Communications & Networking
1 32 (7.06%) Firewall
2 23 (5.08%) SAN
3 18 (3.97%) 3G
3 18 (3.97%) 4G
4 14 (3.09%) LTE
5 12 (2.65%) LDAP
5 12 (2.65%) WAN
5 12 (2.65%) Wireless
6 11 (2.43%) Internet
7 10 (2.21%) Diameter Protocol
7 10 (2.21%) INAP
7 10 (2.21%) LAN
7 10 (2.21%) MGW
7 10 (2.21%) SIGTRAN
8 9 (1.99%) Skype
8 9 (1.99%) Unified Communications
9 8 (1.77%) BGP
9 8 (1.77%) Cisco ASA
9 8 (1.77%) MPLS
9 8 (1.77%) OSPF
Database & Business Intelligence
1 21 (4.64%) SQL Server
2 8 (1.77%) MySQL
3 6 (1.32%) Data Warehouse
3 6 (1.32%) Oracle Database
3 6 (1.32%) PostgreSQL
4 5 (1.10%) MS Access
4 5 (1.10%) SQL Server 2008
5 4 (0.88%) Data Mining
6 3 (0.66%) Apache Cassandra
6 3 (0.66%) DB2
6 3 (0.66%) MongoDB
6 3 (0.66%) NoSQL
6 3 (0.66%) SQL Server 2005
7 2 (0.44%) Oracle Database 10g
7 2 (0.44%) Oracle Reports
7 2 (0.44%) SQLPlus
8 1 (0.22%) Amazon RDS
8 1 (0.22%) GIS
8 1 (0.22%) Hadoop
8 1 (0.22%) SQL Server Integration Services
Development Applications
1 8 (1.77%) Git (software)
2 5 (1.10%) Subversion
3 4 (0.88%) Atlassian Bamboo
4 3 (0.66%) Artifactory
4 3 (0.66%) JIRA
5 2 (0.44%) InstallShield
5 2 (0.44%) Jenkins
5 2 (0.44%) MSI
5 2 (0.44%) PVCS
5 2 (0.44%) TestDirector
5 2 (0.44%) Toad
6 1 (0.22%) AppScan
6 1 (0.22%) Rational DOORS
6 1 (0.22%) Team Foundation Server
6 1 (0.22%) TeamCity
6 1 (0.22%) Vagrant
6 1 (0.22%) Visual Studio
General
1 91 (20.09%) Finance
2 47 (10.38%) Telecoms
3 21 (4.64%) Back Office
4 20 (4.42%) Retail
5 9 (1.99%) Front Office
6 7 (1.55%) Legal
7 4 (0.88%) Banking
7 4 (0.88%) Billing
7 4 (0.88%) Pharmaceutical
8 3 (0.66%) German Language
8 3 (0.66%) Local Government
8 3 (0.66%) Marketing
9 2 (0.44%) Electronics
9 2 (0.44%) Manufacturing
9 2 (0.44%) Publishing
9 2 (0.44%) Spanish Language
10 1 (0.22%) Investment Banking
10 1 (0.22%) Law
10 1 (0.22%) Military
Job Titles
1 85 (18.76%) Service Manager
2 59 (13.02%) Services Delivery Manager
3 55 (12.14%) Delivery Manager
4 51 (11.26%) Analyst
5 34 (7.51%) Architect
6 30 (6.62%) Project Manager
7 21 (4.64%) IT Manager
8 20 (4.42%) Service Analyst
9 19 (4.19%) Business Analyst
9 19 (4.19%) ITIL Manager
9 19 (4.19%) Support Engineer
10 17 (3.75%) Consultant
11 16 (3.53%) Infrastructure Manager
12 15 (3.31%) ITIL Service Manager
12 15 (3.31%) Transition Manager
13 14 (3.09%) Administrator
13 14 (3.09%) Developer
14 13 (2.87%) 3rd Line Support
14 13 (2.87%) IT Services Manager
14 13 (2.87%) Product Manager
Libraries, Frameworks & Software Standards
1 20 (4.42%) SOAP
2 12 (2.65%) Middleware
3 10 (2.21%) SPML
4 8 (1.77%) .NET
5 7 (1.55%) CSS
5 7 (1.55%) HTML
5 7 (1.55%) REST
6 6 (1.32%) TIBCO EMS
7 5 (1.10%) SailPoint
8 4 (0.88%) ASP.NET
8 4 (0.88%) XML
9 3 (0.66%) Ajax
9 3 (0.66%) ASP.NET MVC
9 3 (0.66%) Django
9 3 (0.66%) HTML5
9 3 (0.66%) JSON
9 3 (0.66%) Play Framework
9 3 (0.66%) Ruby on Rails
9 3 (0.66%) Spring
9 3 (0.66%) Web Services
Miscellaneous
1 32 (7.06%) Analytical Skills
2 27 (5.96%) Data Centre
3 19 (4.19%) Management Information System
4 8 (1.77%) Clustering
4 8 (1.77%) Enterprise Software
4 8 (1.77%) NHS
4 8 (1.77%) PMI
5 7 (1.55%) Virtual Team
6 6 (1.32%) Client/Server
6 6 (1.32%) Video Conferencing
7 5 (1.10%) Computer Science
7 5 (1.10%) Performance Metrics
7 5 (1.10%) User Experience
8 4 (0.88%) Blackberry
8 4 (0.88%) Driving Licence
8 4 (0.88%) Smart Meter
9 3 (0.66%) Statistics
10 2 (0.44%) CMDB
10 2 (0.44%) Copywriting
10 2 (0.44%) Taxonomies
Operating Systems
1 72 (15.89%) Windows
2 38 (8.39%) Linux
3 19 (4.19%) Red Hat Enterprise Linux
3 19 (4.19%) Windows Server
4 18 (3.97%) Unix
5 17 (3.75%) Windows Server 2008
6 16 (3.53%) Windows 7
7 14 (3.09%) Windows Server 2012
8 13 (2.87%) Windows XP
9 12 (2.65%) AIX
9 12 (2.65%) Windows Server 2003
10 11 (2.43%) Windows 10
11 5 (1.10%) Solaris
12 3 (0.66%) Debian
13 2 (0.44%) Mac OS
14 1 (0.22%) Android
14 1 (0.22%) Apple iOS
14 1 (0.22%) Data ONTAP
14 1 (0.22%) Windows 2000
14 1 (0.22%) Windows NT
Processes & Methodologies
1 201 (44.37%) ITIL
2 101 (22.30%) Project Management
3 99 (21.85%) Service Management
4 58 (12.80%) Agile Software Development
5 56 (12.36%) Change Management
6 45 (9.93%) Stakeholder Management
7 43 (9.49%) PRINCE2
8 41 (9.05%) Service Design
9 40 (8.83%) Problem Management
10 37 (8.17%) Scrum
11 36 (7.95%) ITIL V3
12 29 (6.40%) Continuous Improvement
13 23 (5.08%) Coaching
14 22 (4.86%) Agile Project Management
14 22 (4.86%) ITSM
14 22 (4.86%) Risk Management
15 20 (4.42%) CRM
15 20 (4.42%) High Availability
15 20 (4.42%) Supplier Management
15 20 (4.42%) User Stories
Programming Languages
1 24 (5.30%) Java
2 18 (3.97%) SQL
3 16 (3.53%) JavaScript
3 16 (3.53%) PowerShell
4 12 (2.65%) Python
5 10 (2.21%) Perl
5 10 (2.21%) Ruby
6 9 (1.99%) VBScript
7 7 (1.55%) Bash Shell
8 6 (1.32%) PHP
9 5 (1.10%) C
9 5 (1.10%) C#
10 3 (0.66%) Korn
10 3 (0.66%) Scala
10 3 (0.66%) Shell Script
11 2 (0.44%) ABAP
11 2 (0.44%) C++
11 2 (0.44%) PL/SQL
11 2 (0.44%) VB
Qualifications
1 64 (14.13%) Security Cleared
2 46 (10.15%) ITIL Certification
2 46 (10.15%) SC Cleared
3 36 (7.95%) Degree
4 30 (6.62%) DV Cleared
5 22 (4.86%) Microsoft Certification
6 18 (3.97%) Cisco Certification
7 17 (3.75%) MCSE
8 15 (3.31%) CCNP
8 15 (3.31%) HNC
8 15 (3.31%) PMI Certification
9 12 (2.65%) ITIL Foundation Certificate
10 11 (2.43%) CCNA
10 11 (2.43%) MCP
11 9 (1.99%) HND
12 8 (1.77%) PMP
12 8 (1.77%) PRINCE2 Certification
13 6 (1.32%) PRINCE2 Practitioner
13 6 (1.32%) RHCE
14 5 (1.10%) CCDP
Quality Assurance & Compliance
1 62 (13.69%) SLA
2 10 (2.21%) QA
3 5 (1.10%) Disclosure Scotland
3 5 (1.10%) ISO 9000
4 4 (0.88%) ISO/IEC 27001
4 4 (0.88%) Sarbanes-Oxley
5 1 (0.22%) ISO 9001
5 1 (0.22%) JSP 440
5 1 (0.22%) PCI DSS
System Software
1 33 (7.28%) Active Directory
2 20 (4.42%) VMware Infrastructure
3 15 (3.31%) vSphere
4 10 (2.21%) VMware ESX
4 10 (2.21%) VMware ESXi
5 8 (1.77%) Oracle RAC
6 6 (1.32%) KVM
7 5 (1.10%) Firmware
7 5 (1.10%) Hyper-V
7 5 (1.10%) Virtual Machines
7 5 (1.10%) XenApp
8 3 (0.66%) ISA Server
8 3 (0.66%) NFS
8 3 (0.66%) Terminal Services
8 3 (0.66%) Veritas Cluster Server
9 2 (0.44%) FreeRADIUS
9 2 (0.44%) Gluster
9 2 (0.44%) SpamAssassin
9 2 (0.44%) Squid
9 2 (0.44%) Virtual Desktop
Systems Management
1 13 (2.87%) SCCM
2 10 (2.21%) Ansible
3 9 (1.99%) Puppet
4 7 (1.55%) Opscode Chef
5 6 (1.32%) EMC NetWorker
5 6 (1.32%) NetBackup
6 5 (1.10%) Amdocs OSS
6 5 (1.10%) WSUS
7 3 (0.66%) Backup Exec
7 3 (0.66%) Cisco Prime
7 3 (0.66%) HP SIM
7 3 (0.66%) Norton AntiVirus
8 2 (0.44%) BladeLogic
8 2 (0.44%) McAfee ePO
8 2 (0.44%) MOM
8 2 (0.44%) Nagios
8 2 (0.44%) OpenView Configuration Management
8 2 (0.44%) Oracle RMAN
8 2 (0.44%) Systems Management Server (SMS)
8 2 (0.44%) Tivoli
Vendors
1 58 (12.80%) Microsoft
2 36 (7.95%) Cisco
3 31 (6.84%) HP
4 30 (6.62%) VMware
5 28 (6.18%) Oracle
6 20 (4.42%) Red Hat
7 17 (3.75%) Citrix
8 15 (3.31%) Nokia
9 14 (3.09%) Remedy
10 12 (2.65%) EMC
11 9 (1.99%) CheckPoint
11 9 (1.99%) Dell
11 9 (1.99%) IBM
12 8 (1.77%) SAP
13 7 (1.55%) Huawei
13 7 (1.55%) Sybase
14 6 (1.32%) Avaya
14 6 (1.32%) Axway
14 6 (1.32%) BT
14 6 (1.32%) TIBCO
Maidenhead, Berkshire
The Rank Group plc
Posted: 4 days ago
Reading, Berkshire
Experis Ltd
Rate: £220 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: Competitive
Posted: 2 days ago
Woking, Surrey
The Bridge Ltd
Rate: Market rate
Posted: 3 days ago