The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 98 64 76
Rank change year-on-year
-34 +12
Contract jobs citing Service Delivery 181 273 225
As % of all contract IT jobs located in the South East 2.17% 2.76% 2.43%
As % of the Processes & Methodologies category 2.66% 3.46% 3.18%
Number of daily rates quoted 116 160 123
Median daily rate £434 £375 £350
Median daily rate % change year-on-year
+15.80% +7.14%
90% offered a daily rate of more than £211 £238 £222
10% offered a daily rate of more than £550 £525 £492
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.29%
Number of hourly rates quoted 9 7 19
Median hourly rate £15.00 £16.00 £14.75
Median hourly rate % change year-on-year
-6.25% +8.47%
90% offered a hourly rate of more than £12.45 £7.50 £12.60
10% offered a hourly rate of more than £42.30 £28.20 £34.00
UK excluding London median hourly rate £18.00 £15.00 £15.19
% change year-on-year
+20.00% -1.26%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6804 7879 7079
As % of all contract IT jobs located in the South East 81.65% 79.76% 76.53%
Number of daily rates quoted 4173 4831 3969
Median daily rate £425 £400 £375
Median daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £275 £275 £240
10% offered a daily rate of more than £550 £520 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 256 267 274
Median hourly rate £38.75 £37.09 £21.82
Median hourly rate % change year-on-year
+4.47% +69.98%
90% offered a hourly rate of more than £13.00 £14.00 £12.00
10% offered a hourly rate of more than £56.70 £50.00 £50.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Delivery
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 25 September 2016.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 25 September 2016.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -22 44 £463 +42.30% 10
Hampshire -3 37 £450 +35.33% 7
Buckinghamshire +3 33 £440 +9.45% 5
Surrey +2 21 £275 -34.32% 7
West Sussex +9 20 £428 -18.57% 4
Oxfordshire -13 14 £450 +24.13% 2
Middlesex +2 8 £325 -17.72%
East Sussex -3 2 £525 +48.93% 1
Kent +5 1 £260 -36.96% 2
Isle of Wight - 1 £170 -
Home Counties - 1 £440 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 25 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Delivery.

1 198 (45.10%) ITIL
2 98 (22.32%) Project Management
3 96 (21.87%) Service Management
4 90 (20.50%) Finance
5 75 (17.08%) Windows
6 74 (16.86%) SLA
7 63 (14.35%) Security Cleared
8 58 (13.21%) Change Management
9 57 (12.98%) Microsoft
10 54 (12.30%) Agile Software Development
11 49 (11.16%) Telecoms
12 46 (10.48%) Stakeholder Management
12 46 (10.48%) PRINCE2
13 45 (10.25%) ITIL Certification
14 43 (9.79%) SC Cleared
14 43 (9.79%) Problem Management
15 42 (9.57%) Degree
16 40 (9.11%) Service Design
17 39 (8.88%) MS Excel
18 37 (8.43%) Linux
18 37 (8.43%) Cisco
19 36 (8.20%) Active Directory
19 36 (8.20%) ITIL V3
20 35 (7.97%) MS Office
21 33 (7.52%) Analytical Skills
22 31 (7.06%) HP
22 31 (7.06%) Scrum
23 29 (6.61%) VMware
23 29 (6.61%) DV Cleared
24 28 (6.38%) SharePoint

Service Delivery
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (6.38%) SharePoint
2 13 (2.96%) Skype for Business
3 12 (2.73%) MS Exchange
4 10 (2.28%) WebLogic
5 7 (1.59%) Exchange Server 2010
6 6 (1.37%) Documentum
6 6 (1.37%) MQSeries
7 5 (1.14%) Drupal
8 4 (0.91%) CMS
9 3 (0.68%) Blackberry Enterprise Server
9 3 (0.68%) Exchange Server 2003
9 3 (0.68%) JBoss
9 3 (0.68%) Joomla!
9 3 (0.68%) WordPress
10 2 (0.46%) IIS
10 2 (0.46%) Tomcat
11 1 (0.23%) Apache Pig
11 1 (0.23%) Exchange Server 2007
11 1 (0.23%) SharePoint 2010
11 1 (0.23%) WebSphere
Applications
1 39 (8.88%) MS Excel
2 35 (7.97%) MS Office
3 13 (2.96%) MS Visio
4 12 (2.73%) MS PowerPoint
5 5 (1.14%) MS Project
6 4 (0.91%) SPSS
7 1 (0.23%) Spreadsheet
Business Applications
1 6 (1.37%) BusinessWorks
2 4 (0.91%) Remedy ITSM
3 2 (0.46%) Dynamics CRM
3 2 (0.46%) SAP Oil and Gas
4 1 (0.23%) Changepoint
4 1 (0.23%) SAP CO
4 1 (0.23%) SAP FI
4 1 (0.23%) SAP FI/CO
4 1 (0.23%) SAP R/3
4 1 (0.23%) Unit4 Business World
Cloud Services
1 14 (3.19%) Office 365
2 9 (2.05%) IaaS
2 9 (2.05%) Microsoft Azure
2 9 (2.05%) PaaS
3 8 (1.82%) Amazon AWS
4 5 (1.14%) SaaS
5 3 (0.68%) Cloud Computing
6 2 (0.46%) Yammer
7 1 (0.23%) Amazon EC2
7 1 (0.23%) Amazon ElastiCache
7 1 (0.23%) Amazon S3
7 1 (0.23%) AWS Elastic Beanstalk
7 1 (0.23%) OneDrive
7 1 (0.23%) Trello
Communications & Networking
1 27 (6.15%) Firewall
2 24 (5.47%) SAN
3 16 (3.64%) WAN
4 15 (3.42%) 3G
4 15 (3.42%) 4G
5 13 (2.96%) Internet
6 12 (2.73%) LAN
6 12 (2.73%) LTE
7 10 (2.28%) LDAP
7 10 (2.28%) Skype
7 10 (2.28%) TCP/IP
7 10 (2.28%) Unified Communications
7 10 (2.28%) Wireless
8 9 (2.05%) Cisco ASA
8 9 (2.05%) MPLS
9 8 (1.82%) BGP
9 8 (1.82%) Diameter Protocol
9 8 (1.82%) MGW
9 8 (1.82%) OSPF
9 8 (1.82%) SIGTRAN
Database & Business Intelligence
1 17 (3.87%) SQL Server
2 7 (1.59%) MySQL
3 6 (1.37%) Oracle Database
4 5 (1.14%) Data Warehouse
4 5 (1.14%) MS Access
4 5 (1.14%) PostgreSQL
5 4 (0.91%) SQL Server 2008
6 3 (0.68%) Apache Cassandra
6 3 (0.68%) Data Mining
6 3 (0.68%) NoSQL
7 2 (0.46%) Apache Hive
7 2 (0.46%) Hadoop
7 2 (0.46%) MongoDB
7 2 (0.46%) Oracle Database 10g
7 2 (0.46%) Oracle Reports
7 2 (0.46%) SQL Server 2005
7 2 (0.46%) SQLPlus
8 1 (0.23%) Amazon RDS
8 1 (0.23%) Big Data
8 1 (0.23%) HBase
Development Applications
1 8 (1.82%) Git (software)
2 5 (1.14%) Subversion
3 4 (0.91%) Atlassian Bamboo
4 3 (0.68%) Artifactory
4 3 (0.68%) JIRA
5 2 (0.46%) InstallShield
5 2 (0.46%) Jenkins
5 2 (0.46%) MSI
5 2 (0.46%) PVCS
5 2 (0.46%) TestDirector
5 2 (0.46%) Toad
6 1 (0.23%) Rational DOORS
6 1 (0.23%) Team Foundation Server
6 1 (0.23%) TeamCity
6 1 (0.23%) Vagrant
6 1 (0.23%) Visual Studio
General
1 90 (20.50%) Finance
2 49 (11.16%) Telecoms
3 22 (5.01%) Retail
4 18 (4.10%) Back Office
5 11 (2.51%) Legal
6 7 (1.59%) Front Office
6 7 (1.59%) Marketing
7 5 (1.14%) Banking
8 4 (0.91%) Billing
8 4 (0.91%) German Language
8 4 (0.91%) Pharmaceutical
9 3 (0.68%) Local Government
10 2 (0.46%) Automotive
10 2 (0.46%) Electronics
10 2 (0.46%) French Language
10 2 (0.46%) Manufacturing
11 1 (0.23%) Advertising
11 1 (0.23%) Law
11 1 (0.23%) Publishing
11 1 (0.23%) Spanish Language
Job Titles
1 80 (18.22%) Service Manager
2 64 (14.58%) Analyst
3 55 (12.53%) Services Delivery Manager
4 52 (11.85%) Delivery Manager
5 33 (7.52%) Architect
6 31 (7.06%) Project Manager
7 23 (5.24%) Service Analyst
8 22 (5.01%) IT Manager
9 19 (4.33%) Business Analyst
9 19 (4.33%) Support Engineer
10 16 (3.64%) ITIL Manager
11 14 (3.19%) Consultant
11 14 (3.19%) Infrastructure Manager
11 14 (3.19%) Support Analyst
12 13 (2.96%) 3rd Line Support
12 13 (2.96%) Administrator
12 13 (2.96%) Transition Manager
13 12 (2.73%) IT Services Manager
13 12 (2.73%) ITIL Service Manager
14 11 (2.51%) Applications Manager
Libraries, Frameworks & Software Standards
1 17 (3.87%) SOAP
2 11 (2.51%) Middleware
3 8 (1.82%) SPML
4 6 (1.37%) TIBCO EMS
5 5 (1.14%) .NET
5 5 (1.14%) REST
5 5 (1.14%) SailPoint
6 4 (0.91%) Web Services
6 4 (0.91%) XML
7 3 (0.68%) CSS
7 3 (0.68%) HTML
7 3 (0.68%) Spring
8 2 (0.46%) Ajax
8 2 (0.46%) CSS3
8 2 (0.46%) Django
8 2 (0.46%) HTML5
8 2 (0.46%) jQuery
8 2 (0.46%) JSON
8 2 (0.46%) LAMP
8 2 (0.46%) Ruby on Rails
Miscellaneous
1 33 (7.52%) Analytical Skills
2 24 (5.47%) Data Centre
2 24 (5.47%) Management Information System
3 9 (2.05%) Video Conferencing
3 9 (2.05%) Virtual Team
4 8 (1.82%) Clustering
4 8 (1.82%) Enterprise Software
4 8 (1.82%) PMI
5 6 (1.37%) Driving Licence
5 6 (1.37%) Statistics
6 5 (1.14%) NHS
7 4 (0.91%) Client/Server
7 4 (0.91%) Performance Metrics
7 4 (0.91%) Smart Meter
7 4 (0.91%) User Experience
8 3 (0.68%) Blackberry
8 3 (0.68%) Computer Science
9 2 (0.46%) Data Protection Act
9 2 (0.46%) Streaming Video
9 2 (0.46%) Taxonomies
Operating Systems
1 75 (17.08%) Windows
2 37 (8.43%) Linux
3 22 (5.01%) Windows 7
4 18 (4.10%) Red Hat Enterprise Linux
5 17 (3.87%) Windows Server
5 17 (3.87%) Windows Server 2008
6 15 (3.42%) Unix
6 15 (3.42%) Windows Server 2012
7 13 (2.96%) Windows XP
8 12 (2.73%) AIX
8 12 (2.73%) Windows Server 2003
9 11 (2.51%) Windows 10
10 4 (0.91%) Solaris
11 3 (0.68%) Debian
12 2 (0.46%) Mac OS
13 1 (0.23%) Android
13 1 (0.23%) Apple iOS
13 1 (0.23%) Data ONTAP
13 1 (0.23%) Windows 2000
13 1 (0.23%) Windows 8
Processes & Methodologies
1 198 (45.10%) ITIL
2 98 (22.32%) Project Management
3 96 (21.87%) Service Management
4 58 (13.21%) Change Management
5 54 (12.30%) Agile Software Development
6 46 (10.48%) PRINCE2
6 46 (10.48%) Stakeholder Management
7 43 (9.79%) Problem Management
8 40 (9.11%) Service Design
9 36 (8.20%) ITIL V3
10 31 (7.06%) Scrum
11 27 (6.15%) Continuous Improvement
12 24 (5.47%) Incident Management
13 21 (4.78%) Coaching
13 21 (4.78%) ITSM
14 20 (4.56%) Risk Management
14 20 (4.56%) Supplier Management
15 19 (4.33%) Migration
16 18 (4.10%) Change Control
16 18 (4.10%) High Availability
Programming Languages
1 23 (5.24%) Java
2 19 (4.33%) SQL
3 13 (2.96%) JavaScript
4 12 (2.73%) PowerShell
4 12 (2.73%) Python
5 10 (2.28%) Ruby
6 9 (2.05%) Perl
7 6 (1.37%) Bash Shell
7 6 (1.37%) PHP
7 6 (1.37%) VBScript
8 3 (0.68%) C
8 3 (0.68%) Shell Script
9 2 (0.46%) C#
9 2 (0.46%) Korn
9 2 (0.46%) PL/SQL
9 2 (0.46%) Scala
10 1 (0.23%) ABAP
10 1 (0.23%) VB
Qualifications
1 63 (14.35%) Security Cleared
2 45 (10.25%) ITIL Certification
3 43 (9.79%) SC Cleared
4 42 (9.57%) Degree
5 29 (6.61%) DV Cleared
6 19 (4.33%) Microsoft Certification
7 17 (3.87%) Cisco Certification
8 15 (3.42%) MCSE
8 15 (3.42%) PMI Certification
9 13 (2.96%) CCNP
9 13 (2.96%) HNC
10 10 (2.28%) CCNA
10 10 (2.28%) MCP
11 9 (2.05%) PMP
12 8 (1.82%) ITIL Foundation Certificate
13 7 (1.59%) HND
14 6 (1.37%) PRINCE2 Certification
14 6 (1.37%) RHCE
15 5 (1.14%) CCDP
15 5 (1.14%) CCIE
Quality Assurance & Compliance
1 74 (16.86%) SLA
2 12 (2.73%) QA
3 7 (1.59%) Disclosure Scotland
4 5 (1.14%) ISO 9000
5 3 (0.68%) ISO/IEC 27001
5 3 (0.68%) Sarbanes-Oxley
6 1 (0.23%) ISO 9001
System Software
1 36 (8.20%) Active Directory
2 18 (4.10%) vSphere
3 16 (3.64%) VMware Infrastructure
4 9 (2.05%) VMware ESX
5 8 (1.82%) Oracle RAC
5 8 (1.82%) VMware ESXi
6 7 (1.59%) XenApp
7 6 (1.37%) Firmware
7 6 (1.37%) KVM
8 5 (1.14%) Hyper-V
8 5 (1.14%) Virtual Machines
9 3 (0.68%) NFS
9 3 (0.68%) Terminal Services
9 3 (0.68%) Veritas Cluster Server
10 2 (0.46%) FreeRADIUS
10 2 (0.46%) ISA Server
10 2 (0.46%) Microsoft App-V
10 2 (0.46%) Samba
10 2 (0.46%) SpamAssassin
10 2 (0.46%) Squid
Systems Management
1 12 (2.73%) SCCM
2 10 (2.28%) Ansible
3 9 (2.05%) Puppet
4 7 (1.59%) Opscode Chef
5 6 (1.37%) EMC NetWorker
5 6 (1.37%) NetBackup
6 5 (1.14%) Amdocs OSS
6 5 (1.14%) Backup Exec
7 4 (0.91%) WSUS
8 3 (0.68%) Cisco Prime
8 3 (0.68%) HP SIM
8 3 (0.68%) Norton AntiVirus
8 3 (0.68%) SolarWinds Orion
8 3 (0.68%) Tivoli Storage Manager
9 2 (0.46%) Cacti
9 2 (0.46%) Cisco CUCM
9 2 (0.46%) Data Guard
9 2 (0.46%) HP Quality Center
9 2 (0.46%) McAfee ePO
9 2 (0.46%) Microsoft Data Protection Manager
Vendors
1 57 (12.98%) Microsoft
2 37 (8.43%) Cisco
3 31 (7.06%) HP
4 29 (6.61%) VMware
5 27 (6.15%) Oracle
6 20 (4.56%) Red Hat
7 18 (4.10%) Citrix
8 14 (3.19%) Remedy
9 13 (2.96%) Nokia
10 11 (2.51%) EMC
11 10 (2.28%) Dell
12 9 (2.05%) CheckPoint
13 8 (1.82%) IBM
14 7 (1.59%) Huawei
15 6 (1.37%) Avaya
15 6 (1.37%) Axway
15 6 (1.37%) Ericsson
15 6 (1.37%) SAP
15 6 (1.37%) Sybase
15 6 (1.37%) TIBCO
Hampshire
Sanderson
Rate: £400 - £450 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Pimlico Banks Recruitment
Rate: Up to £550 per day
Posted: 10 days ago
Havant, Hampshire
Hays Talent Solutions
Rate: £350.00 per day
Posted: 11 days ago