The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 70 78 75
Rank change year-on-year
+8 -3
Contract jobs citing Service Delivery 231 209 218
As % of all contract IT jobs located in the South East 2.49% 2.36% 2.20%
As % of the Processes & Methodologies category 3.43% 3.28% 3.14%
Number of daily rates quoted 137 94 104
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 £350 £358
Average daily rate % change year-on-year
- -2.09%
90% offered a daily rate of more than £225 £200 £117
10% offered a daily rate of more than £489 £450 £488
UK excluding London average daily rate £380 £350 £355
% change year-on-year
+8.72% -1.54%
Number of hourly rates quoted 18 4 11
Average hourly rate £14.25 £16.29 £20.00
Average hourly rate % change year-on-year
-12.53% -18.53%
90% offered a hourly rate of more than £12.40 £14.96 £13.60
10% offered a hourly rate of more than £25.00 £36.71 £32.00
UK excluding London average hourly rate £14.75 £19.85 £18.98
% change year-on-year
-25.67% +4.58%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6729 6375 6950
As % of all contract IT jobs located in the South East 72.52% 71.86% 70.28%
Number of daily rates quoted 3766 3478 3316
Average daily rate £375 £375 £375
90% offered a daily rate of more than £240 £250 £250
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 256 251 328
Average hourly rate £20.25 £26.50 £32.50
Average hourly rate % change year-on-year
-23.58% -18.46%
90% offered a hourly rate of more than £12.00 £12.50 £12.62
10% offered a hourly rate of more than £55.00 £45.00 £45.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 22 August 2014.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 22 August 2014.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +22 67 £375 +3.44% 13
Berkshire -5 56 £375 +20.00% 24
Buckinghamshire -5 44 £335 +21.81% 10
Surrey +13 29 £320 -23.92% 14
Oxfordshire +2 10 £500 +56.25% 12
Middlesex -1 7 £274 -26.60% 3
West Sussex -2 7 £238 -9.52% 1
East Sussex -2 4 £425 +30.76% 2
Kent - - - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 202 (43.25%) ITIL
2 110 (23.55%) Security Cleared
3 101 (21.63%) Service Management
4 94 (20.13%) Project Management
5 87 (18.63%) Microsoft
6 79 (16.92%) Windows
6 79 (16.92%) Finance
7 75 (16.06%) SC Cleared
8 57 (12.21%) MS Excel
9 55 (11.78%) Change Management
10 52 (11.13%) HP
11 49 (10.49%) MS Office
12 48 (10.28%) PRINCE2
13 47 (10.06%) SLA
14 45 (9.64%) Telecoms
15 43 (9.21%) SQL
16 39 (8.35%) Degree
17 35 (7.49%) Oracle
17 35 (7.49%) DV Cleared
18 33 (7.07%) Incident Management
19 32 (6.85%) CRM
20 31 (6.64%) UNIX
20 31 (6.64%) Cisco
21 30 (6.42%) Stakeholder Management
21 30 (6.42%) Windows Server 2008
22 29 (6.21%) ITIL V3
23 28 (6.00%) QA
23 28 (6.00%) Management Information System
23 28 (6.00%) WAN
23 28 (6.00%) SAN

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 21 (4.50%) SharePoint
2 13 (2.78%) MS Exchange
3 7 (1.50%) Apache
3 7 (1.50%) Exchange Server 2010
4 6 (1.28%) BizTalk Server
5 5 (1.07%) IIS
5 5 (1.07%) Documentum
5 5 (1.07%) Exchange Server 2003
5 5 (1.07%) Lync
6 4 (0.86%) WebSphere
6 4 (0.86%) Exchange Server 2007
6 4 (0.86%) IBM Notes
6 4 (0.86%) Tomcat
6 4 (0.86%) WebLogic
7 3 (0.64%) WebSphere Application Server
7 3 (0.64%) IBM HTTP Server
8 1 (0.21%) TIBCO EMS
8 1 (0.21%) OpenStack
8 1 (0.21%) Liferay
Applications
1 57 (12.21%) MS Excel
2 49 (10.49%) MS Office
3 20 (4.28%) MS Project
4 18 (3.85%) MS PowerPoint
5 16 (3.43%) MS Visio
6 5 (1.07%) Spreadsheet
7 1 (0.21%) SPSS
Business Applications
1 4 (0.86%) Oracle EBS
2 3 (0.64%) Remedy ITSM
3 2 (0.43%) Dynamics CRM
3 2 (0.43%) Academy Housing
3 2 (0.43%) BusinessWorks
4 1 (0.21%) CSG Singleview
4 1 (0.21%) SAP HR
4 1 (0.21%) SAP ERP
4 1 (0.21%) SAP SRM
4 1 (0.21%) SAP Oil and Gas
4 1 (0.21%) Oracle Applications
4 1 (0.21%) Oracle EBS R12
Cloud Services
1 5 (1.07%) SaaS
2 2 (0.43%) Cloud Computing
2 2 (0.43%) Office 365
3 1 (0.21%) Google Apps
3 1 (0.21%) Microsoft Azure
Communications & Networking
1 28 (6.00%) WAN
1 28 (6.00%) SAN
2 27 (5.78%) LAN
3 26 (5.57%) TCP/IP
4 17 (3.64%) DNS
4 17 (3.64%) Firewall
5 12 (2.57%) OSPF
5 12 (2.57%) Network Security
6 11 (2.36%) Cisco ASA
7 9 (1.93%) Internet
7 9 (1.93%) DHCP
7 9 (1.93%) VLAN
7 9 (1.93%) Cisco IOS
8 7 (1.50%) Wireless
9 6 (1.28%) LDAP
9 6 (1.28%) VoIP
10 5 (1.07%) WLAN
11 4 (0.86%) MGW
11 4 (0.86%) Unified Communications
11 4 (0.86%) GGSN
Database & Business Intelligence
1 14 (3.00%) Oracle Database
2 12 (2.57%) SQL Server
3 7 (1.50%) DataStage
3 7 (1.50%) Data Warehouse
4 6 (1.28%) Spotfire
4 6 (1.28%) Crystal Reports
5 5 (1.07%) Data Mining
5 5 (1.07%) Oracle Reports
5 5 (1.07%) SQL Server 2008
5 5 (1.07%) Big Data
6 3 (0.64%) Oracle Database 11g
6 3 (0.64%) SQL Server 2005
6 3 (0.64%) SQL Server Integration Services
6 3 (0.64%) SQL Server Reporting Services
7 2 (0.43%) Relational Database
7 2 (0.43%) Hadoop
7 2 (0.43%) SQL Server Analysis Services
7 2 (0.43%) SQL Server 2000
7 2 (0.43%) EDRMS
8 1 (0.21%) SQLPlus
Development Applications
1 10 (2.14%) MSI
2 3 (0.64%) JUnit
2 3 (0.64%) Selenium
2 3 (0.64%) TestNG
2 3 (0.64%) WebDriver
3 2 (0.43%) StarTeam
3 2 (0.43%) Oracle Forms
4 1 (0.21%) InstallShield
4 1 (0.21%) AdminStudio
4 1 (0.21%) Ant
4 1 (0.21%) Hudson
4 1 (0.21%) Gradle
General
1 79 (16.92%) Finance
2 45 (9.64%) Telecoms
3 23 (4.93%) Retail
4 14 (3.00%) Banking
5 13 (2.78%) Legal
6 12 (2.57%) Marketing
7 10 (2.14%) Pharmaceutical
7 10 (2.14%) Back Office
8 5 (1.07%) Automotive
8 5 (1.07%) Publishing
9 4 (0.86%) Military
9 4 (0.86%) Retail Banking
9 4 (0.86%) Japanese Language
10 2 (0.43%) Manufacturing
10 2 (0.43%) Law
11 1 (0.21%) Aerospace
11 1 (0.21%) Electronics
11 1 (0.21%) Spanish Language
11 1 (0.21%) French Language
11 1 (0.21%) German Language
Job Titles
1 89 (19.06%) Service Manager
2 79 (16.92%) Analyst
3 71 (15.20%) Delivery Manager
4 65 (13.92%) Services Delivery Manager
5 47 (10.06%) Project Manager
6 30 (6.42%) Architect
7 24 (5.14%) Consultant
8 21 (4.50%) Service Analyst
9 18 (3.85%) Applications Manager
10 15 (3.21%) Network Engineer
11 14 (3.00%) Support Engineer
11 14 (3.00%) Applications Support
11 14 (3.00%) Business Analyst
12 11 (2.36%) Services Delivery Analyst
13 10 (2.14%) Designer
13 10 (2.14%) Support Manager
13 10 (2.14%) Support Analyst
14 9 (1.93%) Desktop Engineer
14 9 (1.93%) Applications Support Manager
15 8 (1.71%) Administrator
Libraries, Frameworks & Software Standards
1 10 (2.14%) Middleware
2 6 (1.28%) Web Services
3 5 (1.07%) .NET
4 4 (0.86%) Application Packaging
4 4 (0.86%) COM
5 3 (0.64%) JSP
6 2 (0.43%) Regular Expression
6 2 (0.43%) XML
6 2 (0.43%) J2EE
7 1 (0.21%) Rendezvous
7 1 (0.21%) CGI
7 1 (0.21%) HTML
7 1 (0.21%) SOAP
7 1 (0.21%) Software Packaging
7 1 (0.21%) Apache Flex
7 1 (0.21%) Windows SharePoint Services
7 1 (0.21%) SAP Basis
7 1 (0.21%) AOM
7 1 (0.21%) SAP PI
Miscellaneous
1 28 (6.00%) Management Information System
2 9 (1.93%) CMDB
3 8 (1.71%) Clustering
3 8 (1.71%) NHS
4 7 (1.50%) Client/Server
4 7 (1.50%) Human Factors
5 5 (1.07%) Thin Client
5 5 (1.07%) Blackberry
5 5 (1.07%) Fat Client
5 5 (1.07%) Computer Science
5 5 (1.07%) PKI
5 5 (1.07%) Video Conferencing
6 4 (0.86%) Informatics
6 4 (0.86%) Mainframe
7 3 (0.64%) CLARiiON
7 3 (0.64%) iPad
7 3 (0.64%) Machine to Machine
7 3 (0.64%) Enterprise Software
8 2 (0.43%) FMCG
8 2 (0.43%) Open Source
Operating Systems
1 79 (16.92%) Windows
2 31 (6.64%) UNIX
3 30 (6.42%) Windows Server 2008
4 25 (5.35%) Windows Server 2003
5 15 (3.21%) Windows 7
6 14 (3.00%) Linux
7 13 (2.78%) Windows XP
8 6 (1.28%) Solaris
9 4 (0.86%) HPUX
10 3 (0.64%) AIX
10 3 (0.64%) Windows 8
11 2 (0.43%) Windows 2000 Server
12 1 (0.21%) VMS
12 1 (0.21%) Mac OS X
12 1 (0.21%) Windows Vista
12 1 (0.21%) Red Hat Enterprise Linux
12 1 (0.21%) Android
12 1 (0.21%) Windows Server 2012
Processes & Methodologies
1 202 (43.25%) ITIL
2 101 (21.63%) Service Management
3 94 (20.13%) Project Management
4 55 (11.78%) Change Management
5 48 (10.28%) PRINCE2
6 33 (7.07%) Incident Management
7 32 (6.85%) CRM
8 30 (6.42%) Stakeholder Management
9 29 (6.21%) ITIL V3
10 27 (5.78%) Time Management
11 26 (5.57%) Configuration Management
12 23 (4.93%) ITSM
13 22 (4.71%) Continuous Improvement
14 21 (4.50%) Root Cause Analysis
15 20 (4.28%) Asset Management
15 20 (4.28%) Migration
16 18 (3.85%) Business Continuity
17 17 (3.64%) Performance Management
17 17 (3.64%) Logistics
18 16 (3.43%) Programme Management
Programming Languages
1 43 (9.21%) SQL
2 14 (3.00%) PowerShell
3 12 (2.57%) VBScript
4 9 (1.93%) C
4 9 (1.93%) Java
5 6 (1.28%) VB
6 4 (0.86%) Korn
6 4 (0.86%) Perl
6 4 (0.86%) PL/SQL
7 3 (0.64%) Shell Script
7 3 (0.64%) C#
7 3 (0.64%) Python
7 3 (0.64%) Ruby
8 1 (0.21%) JCL
8 1 (0.21%) REXX
8 1 (0.21%) T-SQL
8 1 (0.21%) Groovy
Qualifications
1 110 (23.55%) Security Cleared
2 75 (16.06%) SC Cleared
3 39 (8.35%) Degree
4 35 (7.49%) DV Cleared
5 18 (3.85%) Microsoft Certification
6 16 (3.43%) Cisco Certification
7 15 (3.21%) ITIL Certification
8 14 (3.00%) CCNP
9 13 (2.78%) MCSE
9 13 (2.78%) CCNA
9 13 (2.78%) ITIL Foundation Certificate
10 12 (2.57%) PMI Certification
11 10 (2.14%) PMP
12 9 (1.93%) ISEB
13 8 (1.71%) MCP
14 7 (1.50%) ISTQB
15 6 (1.28%) PRINCE2 Certification
16 4 (0.86%) MCPD
16 4 (0.86%) PRINCE2 Practitioner
16 4 (0.86%) MCDBA
Quality Assurance & Compliance
1 47 (10.06%) SLA
2 28 (6.00%) QA
3 13 (2.78%) ISO 9001
4 12 (2.57%) ISO/IEC 27001
5 6 (1.28%) Sarbanes-Oxley
6 4 (0.86%) PCI DSS
6 4 (0.86%) ISO 9000
7 2 (0.43%) BS25999
7 2 (0.43%) JSP 440
8 1 (0.21%) ISO/IEC 20000
System Software
1 20 (4.28%) Active Directory
2 15 (3.21%) Hyper-V
3 12 (2.57%) vSphere
4 10 (2.14%) VMware Infrastructure
5 8 (1.71%) VMware ESXi
6 4 (0.86%) VMware ESX
7 3 (0.64%) Microsoft App-V
8 2 (0.43%) vCloud
9 1 (0.21%) Tivoli Workload Scheduler
9 1 (0.21%) NFS
9 1 (0.21%) NDS
9 1 (0.21%) VMware Server
9 1 (0.21%) Microsoft Virtual Server
9 1 (0.21%) Oracle RMAN
9 1 (0.21%) XenServer
9 1 (0.21%) Veritas Cluster Server
9 1 (0.21%) DFS Replication
9 1 (0.21%) KVM
Systems Management
1 9 (1.93%) OpenView Configuration Management
1 9 (1.93%) HP Quality Center
2 8 (1.71%) SCCM
3 6 (1.28%) Tivoli Storage Manager
4 5 (1.07%) Backup Exec
4 5 (1.07%) Forefront Identity Manager
4 5 (1.07%) HP UCMDB
5 4 (0.86%) MOM
6 3 (0.64%) CA SiteMinder
6 3 (0.64%) Systems Management Server (SMS)
6 3 (0.64%) EMC NetWorker
6 3 (0.64%) OVSD
7 2 (0.43%) Cisco Prime
7 2 (0.43%) WhatsUp Gold
7 2 (0.43%) SCOM
7 2 (0.43%) Norton AntiVirus
8 1 (0.21%) Tivoli
8 1 (0.21%) OpenView
8 1 (0.21%) Oracle Enterprise Manager
8 1 (0.21%) NetBackup
Vendors
1 87 (18.63%) Microsoft
2 52 (11.13%) HP
3 35 (7.49%) Oracle
4 31 (6.64%) Cisco
5 23 (4.93%) VMware
6 19 (4.07%) SAP
7 17 (3.64%) Citrix
8 13 (2.78%) IBM
9 10 (2.14%) Juniper
10 9 (1.93%) Symantec
10 9 (1.93%) 3PAR
11 8 (1.71%) Nokia Solutions and Networks
11 8 (1.71%) Nokia
11 8 (1.71%) TIBCO
12 7 (1.50%) McAfee
12 7 (1.50%) Brocade
13 6 (1.28%) Axway
13 6 (1.28%) CA
13 6 (1.28%) Remedy
14 5 (1.07%) EMC
Slough, Berkshire
TD Group
Posted: 19 hours ago
Middlesex
Eutopia Solutions Ltd
Rate: £200 - £250 per day
Posted: 21 hours ago
Buckinghamshire
Interquest - IQ ESM
Rate: £25 - £28 per day
Posted: 2 days ago
Hook, Hampshire
Experis Ltd
Rate: £492.59 per day
Posted: 3 days ago
South East
Streamline Connections
Rate: £280 - £330 per day
Posted: 4 days ago
Milton Keynes
Interquest - IQ ESM
Rate: £20 - £28 per hour
Posted: 5 days ago
Surrey
Reed Technology - UK Posting Account
Rate: £230 - £250 per day
Posted: 25 days ago
Brighton
Hays IT - Uk Posting account
Rate: £13.00 - £15.00 per hour
Posted: 25 days ago