The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 70 66 55
Rank change year-on-year
-4 -11
Contract jobs citing Service Delivery 247 229 237
As % of all contract IT jobs located in the South East 2.67% 2.72% 3.08%
As % of the Processes & Methodologies category 3.57% 3.78% 4.36%
Number of daily rates quoted 119 99 106
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£370 £400 £341
Average daily rate % change year-on-year
-7.50% +17.21%
90% offered a daily rate of more than £250 £225 £160
10% offered a daily rate of more than £475 £523 £520
UK excluding London average daily rate £375 £375 £345
% change year-on-year
- +8.69%
Number of hourly rates quoted 8 7 15
Average hourly rate £25.00 £15.00 £25.00
Average hourly rate % change year-on-year
+66.66% -40.00%
90% offered a hourly rate of more than £13.21 £13.15 £14.60
10% offered a hourly rate of more than £81.00 £86.60 £51.30
UK excluding London average hourly rate £14.00 £15.00 £20.00
% change year-on-year
-6.66% -25.00%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6911 6059 5441
As % of all contract IT jobs located in the South East 74.84% 72.08% 70.66%
Number of daily rates quoted 3819 3186 2690
Average daily rate £400 £380 £375
Average daily rate % change year-on-year
+5.26% +1.33%
90% offered a daily rate of more than £275 £255 £250
10% offered a daily rate of more than £525 £520 £500
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 231 256 334
Average hourly rate £25.00 £21.00 £27.00
Average hourly rate % change year-on-year
+19.04% -22.22%
90% offered a hourly rate of more than £11.50 £11.90 £11.50
10% offered a hourly rate of more than £50.00 £46.00 £43.28
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

Service Delivery
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South East

Service Delivery
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South East region.

Service Delivery Daily Rate Trend in the South East

Service Delivery
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 26 January 2015.

Service Delivery Daily Rate Histogram in the South East

Service Delivery
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South East region.

Service Delivery Hourly Rate Trend in the South East

Service Delivery
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the South East region over the 3 months to 26 January 2015.

Service Delivery Hourly Rate Histogram in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +1 79 £400 - 24
Hampshire -12 48 £350 - 24
Buckinghamshire 0 43 £375 +4.16% 18
Surrey -11 26 £475 +18.75% 15
Oxfordshire -4 21 £400 +12.67% 5
Kent -12 6 £430 +14.66% 3
East Sussex -3 5 £475 +35.71% 2
Middlesex -3 4 £281 -37.50% 1
West Sussex -19 3 £243 -39.37% 9
M4 Corridor - 1 £400 -
Home Counties - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 26 January 2015, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 213 (45.71%) ITIL
2 122 (26.18%) Security Cleared
3 120 (25.75%) Service Management
4 98 (21.03%) Project Management
5 92 (19.74%) Finance
5 92 (19.74%) Microsoft
6 86 (18.45%) Windows
7 85 (18.24%) SC Cleared
8 72 (15.45%) Telecoms
9 69 (14.81%) PRINCE2
10 60 (12.88%) SLA
11 49 (10.52%) MS Excel
12 47 (10.09%) VMware
12 47 (10.09%) Change Management
13 44 (9.44%) DV Cleared
14 43 (9.23%) Analytical Skills
15 42 (9.01%) Windows Server 2008
15 42 (9.01%) HP
16 41 (8.80%) Linux
16 41 (8.80%) Degree
17 39 (8.37%) Active Directory
18 36 (7.73%) Cisco
19 35 (7.51%) SAN
19 35 (7.51%) SQL
20 34 (7.30%) MS Project
20 34 (7.30%) MS Office
21 33 (7.08%) UNIX
21 33 (7.08%) Firewall
22 32 (6.87%) Stakeholder Management
23 31 (6.65%) SharePoint

Service Delivery
Top Related IT Skills in the South East by Category

For the 6 months to 26 January 2015, IT contractor jobs across the South East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 31 (6.65%) SharePoint
2 28 (6.01%) MS Exchange
3 17 (3.65%) Exchange Server 2003
4 14 (3.00%) Lync
5 8 (1.72%) Exchange Server 2010
6 5 (1.07%) WebSphere
7 4 (0.86%) Apache
8 3 (0.64%) WebLogic
8 3 (0.64%) IIS
8 3 (0.64%) SAS
9 2 (0.43%) JBoss
9 2 (0.43%) Tomcat
9 2 (0.43%) OpenStack
9 2 (0.43%) IBM HTTP Server
9 2 (0.43%) WebSphere Application Server
10 1 (0.21%) Oracle Application Server
10 1 (0.21%) MS Project Server
10 1 (0.21%) Exchange Server 2007
10 1 (0.21%) Blackberry Enterprise Server
Applications
1 49 (10.52%) MS Excel
2 34 (7.30%) MS Project
2 34 (7.30%) MS Office
3 31 (6.65%) MS Visio
4 19 (4.08%) MS PowerPoint
5 3 (0.64%) AutoCAD
6 1 (0.21%) Spreadsheet
Business Applications
1 6 (1.29%) Dynamics CRM
2 5 (1.07%) SAP SD
3 3 (0.64%) Remedy ITSM
4 1 (0.21%) Oracle General Ledger
4 1 (0.21%) Oracle EBS R12
4 1 (0.21%) SAP FSCM
4 1 (0.21%) Oracle Payables
4 1 (0.21%) Oracle Procure-to-Pay
4 1 (0.21%) Oracle Receivables
4 1 (0.21%) Oracle Cash Management
4 1 (0.21%) Oracle Assets
4 1 (0.21%) SAP FI
4 1 (0.21%) Endur
4 1 (0.21%) Oracle EBS
4 1 (0.21%) Oracle ERP
4 1 (0.21%) Oracle Applications
4 1 (0.21%) SAP CRM
4 1 (0.21%) SAP FI/CO
4 1 (0.21%) SAP CO
4 1 (0.21%) Academy Housing
Cloud Services
1 4 (0.86%) Microsoft Azure
1 4 (0.86%) SaaS
1 4 (0.86%) Office 365
2 3 (0.64%) Google Apps
3 2 (0.43%) IaaS
3 2 (0.43%) PaaS
4 1 (0.21%) SuccessFactors
Communications & Networking
1 35 (7.51%) SAN
2 33 (7.08%) Firewall
3 19 (4.08%) 3G
4 17 (3.65%) Internet
5 14 (3.00%) WAN
5 14 (3.00%) 4G
6 13 (2.79%) Radio Access Network
6 13 (2.79%) Cisco ASA
6 13 (2.79%) LAN
6 13 (2.79%) MPLS
7 11 (2.36%) TCP/IP
8 10 (2.15%) Cisco Nexus
9 9 (1.93%) DNS
9 9 (1.93%) VoIP
9 9 (1.93%) DHCP
10 8 (1.72%) BGP
10 8 (1.72%) LTE
10 8 (1.72%) VLAN
11 7 (1.50%) 2G
11 7 (1.50%) Wireless
Database & Business Intelligence
1 11 (2.36%) Data Warehouse
1 11 (2.36%) Crystal Reports
2 7 (1.50%) SQL Server
3 5 (1.07%) OLTP
4 4 (0.86%) Oracle Database
5 3 (0.64%) Relational Database
6 2 (0.43%) MySQL
6 2 (0.43%) Oracle Reports
6 2 (0.43%) MS Access
6 2 (0.43%) RDBMS
6 2 (0.43%) Oracle Database 10g
6 2 (0.43%) SQLPlus
6 2 (0.43%) IDOL
7 1 (0.21%) PostgreSQL
7 1 (0.21%) NoSQL
7 1 (0.21%) Big Data
Development Applications
1 11 (2.36%) MSI
2 3 (0.64%) Visual Studio
3 2 (0.43%) Toad
4 1 (0.21%) VSS/SourceSafe
4 1 (0.21%) InstallShield
4 1 (0.21%) Introscope
4 1 (0.21%) JIRA
General
1 92 (19.74%) Finance
2 72 (15.45%) Telecoms
3 16 (3.43%) Publishing
4 15 (3.22%) Legal
5 10 (2.15%) Back Office
6 9 (1.93%) Retail
7 8 (1.72%) Banking
8 7 (1.50%) Military
9 5 (1.07%) Pharmaceutical
9 5 (1.07%) Billing
10 4 (0.86%) German Language
11 3 (0.64%) Spanish Language
11 3 (0.64%) French Language
12 2 (0.43%) Retail Banking
12 2 (0.43%) Marketing
12 2 (0.43%) Financial Institution
12 2 (0.43%) Front Office
13 1 (0.21%) Advertising
13 1 (0.21%) Local Government
Job Titles
1 106 (22.75%) Service Manager
2 78 (16.74%) Delivery Manager
3 71 (15.24%) Services Delivery Manager
4 58 (12.45%) Analyst
5 51 (10.94%) Project Manager
6 17 (3.65%) Consultant
6 17 (3.65%) Technical Manager
7 16 (3.43%) Transition Manager
7 16 (3.43%) Service Analyst
7 16 (3.43%) Service Transition Manager
8 13 (2.79%) Business Analyst
8 13 (2.79%) Architect
9 12 (2.58%) Network Engineer
10 11 (2.36%) Developer
10 11 (2.36%) Coordinator
11 10 (2.15%) Technical Project Manager
11 10 (2.15%) Support Analyst
11 10 (2.15%) Team Leader
11 10 (2.15%) IT Services Manager
12 9 (1.93%) Linux Engineer
Libraries, Frameworks & Software Standards
1 9 (1.93%) .NET
2 6 (1.29%) Middleware
3 5 (1.07%) HTML
4 4 (0.86%) JSP
4 4 (0.86%) XML
5 3 (0.64%) STL
5 3 (0.64%) Web Services
5 3 (0.64%) COM
5 3 (0.64%) CSS
5 3 (0.64%) Sass
5 3 (0.64%) Django
6 2 (0.43%) .NET Framework
6 2 (0.43%) XHTML
7 1 (0.21%) CGI
7 1 (0.21%) WebSphere MQ
7 1 (0.21%) JSON
7 1 (0.21%) Application Packaging
7 1 (0.21%) Oracle Fusion
7 1 (0.21%) REST
Miscellaneous
1 43 (9.23%) Analytical Skills
2 27 (5.79%) Management Information System
3 13 (2.79%) Clustering
4 10 (2.15%) Computer Science
5 8 (1.72%) Smart Meter
6 6 (1.29%) Open Source
6 6 (1.29%) PKI
7 5 (1.07%) Blackberry
7 5 (1.07%) N-Tier
7 5 (1.07%) NHS
7 5 (1.07%) Data Extraction
8 4 (0.86%) Mainframe
9 3 (0.64%) Enterprise Software
9 3 (0.64%) Video Conferencing
10 2 (0.43%) Performance Metrics
10 2 (0.43%) Replication
10 2 (0.43%) HACMP
10 2 (0.43%) EPoS
10 2 (0.43%) Statistics
10 2 (0.43%) Cryptography
Operating Systems
1 86 (18.45%) Windows
2 42 (9.01%) Windows Server 2008
3 41 (8.80%) Linux
4 33 (7.08%) UNIX
5 19 (4.08%) AIX
5 19 (4.08%) Windows Server 2003
5 19 (4.08%) Windows 7
6 13 (2.79%) Windows Vista
7 12 (2.58%) Red Hat Enterprise Linux
8 10 (2.15%) Windows XP
9 9 (1.93%) Windows Server 2012
10 7 (1.50%) Windows 8
11 5 (1.07%) Solaris
12 1 (0.21%) HPUX
12 1 (0.21%) Android
12 1 (0.21%) Oracle Linux
12 1 (0.21%) CentOS
Processes & Methodologies
1 213 (45.71%) ITIL
2 120 (25.75%) Service Management
3 98 (21.03%) Project Management
4 69 (14.81%) PRINCE2
5 47 (10.09%) Change Management
6 32 (6.87%) Stakeholder Management
7 30 (6.44%) ITIL V3
8 26 (5.58%) Continuous Improvement
9 24 (5.15%) Problem Management
10 23 (4.94%) ITSM
11 22 (4.72%) Migration
11 22 (4.72%) Agile Software Development
11 22 (4.72%) Incident Management
11 22 (4.72%) Line Management
12 21 (4.51%) Time Management
13 19 (4.08%) People Management
14 17 (3.65%) Performance Management
14 17 (3.65%) Supplier Management
14 17 (3.65%) CRM
15 16 (3.43%) Risk Management
Programming Languages
1 35 (7.51%) SQL
2 15 (3.22%) PowerShell
3 5 (1.07%) Korn
3 5 (1.07%) Java
4 4 (0.86%) JavaScript
4 4 (0.86%) VBScript
4 4 (0.86%) C
4 4 (0.86%) C#
4 4 (0.86%) C++
5 3 (0.64%) Perl
5 3 (0.64%) Python
5 3 (0.64%) Shell Script
6 2 (0.43%) PL/SQL
6 2 (0.43%) VB
Qualifications
1 122 (26.18%) Security Cleared
2 85 (18.24%) SC Cleared
3 44 (9.44%) DV Cleared
4 41 (8.80%) Degree
5 23 (4.94%) ITIL Certification
6 21 (4.51%) Cisco Certification
6 21 (4.51%) Microsoft Certification
7 19 (4.08%) MCSE
8 15 (3.22%) CCNA
8 15 (3.22%) HND
9 14 (3.00%) MCP
9 14 (3.00%) ITIL Foundation Certificate
10 12 (2.58%) PMP
10 12 (2.58%) PMI Certification
10 12 (2.58%) PRINCE2 Practitioner
11 10 (2.15%) CCNP
11 10 (2.15%) HNC
12 8 (1.72%) PRINCE2 Certification
13 5 (1.07%) CCENT
14 4 (0.86%) ISEB
Quality Assurance & Compliance
1 60 (12.88%) SLA
2 14 (3.00%) QA
3 6 (1.29%) JSP 440
3 6 (1.29%) ISO/IEC 27001
4 3 (0.64%) COBIT
5 2 (0.43%) Sarbanes-Oxley
5 2 (0.43%) BS15000
5 2 (0.43%) ISO 9001
System Software
1 39 (8.37%) Active Directory
2 29 (6.22%) VMware Infrastructure
3 14 (3.00%) Hyper-V
4 13 (2.79%) Samba
5 9 (1.93%) vSphere
6 6 (1.29%) VMware ESXi
6 6 (1.29%) vCloud
7 3 (0.64%) Forefront TMG
7 3 (0.64%) VMware ESX
8 2 (0.43%) Oracle RMAN
8 2 (0.43%) Microsoft App-V
8 2 (0.43%) Oracle RAC
8 2 (0.43%) Firmware
8 2 (0.43%) GPFS
9 1 (0.21%) NDS
9 1 (0.21%) XenApp
Systems Management
1 16 (3.43%) Tivoli Storage Manager
1 16 (3.43%) OVSD
2 15 (3.22%) OpenView Configuration Management
3 14 (3.00%) Backup Exec
4 13 (2.79%) SCCM
5 8 (1.72%) FortiGate
6 6 (1.29%) SCOM
7 5 (1.07%) McAfee ePO
8 4 (0.86%) Systems Management Server (SMS)
9 3 (0.64%) Nagios
9 3 (0.64%) CA SiteMinder
9 3 (0.64%) Norton AntiVirus
10 2 (0.43%) Data Guard
11 1 (0.21%) SolarWinds Orion
11 1 (0.21%) CA Wily
11 1 (0.21%) Tivoli
11 1 (0.21%) MOM
Vendors
1 92 (19.74%) Microsoft
2 47 (10.09%) VMware
3 42 (9.01%) HP
4 36 (7.73%) Cisco
5 22 (4.72%) Oracle
6 21 (4.51%) Red Hat
7 20 (4.29%) McAfee
8 18 (3.86%) SAP
9 15 (3.22%) Lumension
10 14 (3.00%) Citrix
10 14 (3.00%) CheckPoint
11 11 (2.36%) Ericsson
11 11 (2.36%) Juniper
11 11 (2.36%) F5
12 8 (1.72%) LANDesk
13 7 (1.50%) Google
13 7 (1.50%) Huawei
13 7 (1.50%) Symantec
14 6 (1.29%) Remedy
14 6 (1.29%) Avaya
Surrey
Hays IT - Uk Posting account
Rate: £250.00 per day
Posted: 4 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
JM
Rate: £300 - £350 per day
Posted: 10 hours ago
Surrey
IntaPeople
Rate: £40000 - £45000 per annum
Posted: 12 hours ago
Newbury, Berkshire
Resource Management
Rate: £50000 per annum + Benefits
Posted: 3 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Milton Keynes, Buckinghamshire, South East
Milton Keynes Council
Rate: £50,000
Posted: 3 days ago
Hampshire
Colston Consulting
Rate: £300 - 330 per day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £300 - £350 per day
Posted: 4 days ago
Worthing, West Sussex
Ping IT Recruitment ltd
Posted: 4 days ago
Reading, Berkshire
Polar Recruitment
Rate: £0000 - £1111 per annum
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 5 days ago
Brighton, East Sussex
Lorien Resourcing
Rate: £200 - £250 per day
Posted: 6 days ago
Woking
Bluefire Consulting
Rate: £250 - £290 per day
Posted: 7 days ago
Bracknell, Berkshire
BELL MICROSYSTEMS LTD
Posted: 8 days ago
Reading, Oxfordshire
University of Reading
Posted: 14 days ago
Crawley
Capita - ITIN
Rate: £20000 - £24000 per annum
Posted: 19 days ago
Reading
Interquest - IQ ESM
Rate: £150 - £175 per day
Posted: 20 days ago