The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 250 250 239
Rank change year-on-year
0 -11
Contract jobs citing IVR 12 20 12
As % of all contract IT jobs located in the South East 0.13% 0.21% 0.13%
As % of the Miscellaneous category 0.43% 0.66% 0.45%
Number of daily rates quoted 5 12 5
Median daily rate £425 £450 £243
Median daily rate % change year-on-year
-5.55% +85.18%
90% offered a daily rate of more than £320 £400 £223
10% offered a daily rate of more than £488 £545 £415
UK excluding London median daily rate £388 £400 £350
% change year-on-year
-3.12% +14.28%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £21.50 £22.22 -
% change year-on-year
-3.24% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2790 3010 2685
As % of all contract IT jobs located in the South East 31.26% 31.94% 29.33%
Number of daily rates quoted 1628 1596 1457
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £255 £232 £210
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 150 136 155
Median hourly rate £25.00 £16.50 £20.50
Median hourly rate % change year-on-year
+51.51% -19.51%
90% offered a hourly rate of more than £12.37 £11.30 £12.34
10% offered a hourly rate of more than £51.50 £40.00 £47.50
UK excluding London median hourly rate £22.50 £17.50 £21.00
% change year-on-year
+28.57% -16.66%

IVR
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 30 June 2016.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +1 7 £438 -16.66%
Hampshire +5 4 £425 -5.55% 2
Buckinghamshire +6 1 - - 1
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for IVR.

1 8 (44.44%) Cisco
2 7 (38.89%) Telecoms
2 7 (38.89%) Cisco UCCE
3 6 (33.33%) Cisco ICM
3 6 (33.33%) VoIP
4 5 (27.78%) Project Management
4 5 (27.78%) Cisco ICM Scripting
5 4 (22.22%) CRM
5 4 (22.22%) Microsoft
6 3 (16.67%) Cisco Certification
6 3 (16.67%) SOA
6 3 (16.67%) Finance
6 3 (16.67%) Cisco IPCC
6 3 (16.67%) Agile Software Development
6 3 (16.67%) Continuous Improvement
6 3 (16.67%) Mobile App
7 2 (11.11%) Big Data
7 2 (11.11%) Project Governance
7 2 (11.11%) Stakeholder Engagement
7 2 (11.11%) Financial Analysis
7 2 (11.11%) Smart Meter
7 2 (11.11%) Computer Science
7 2 (11.11%) Time Management
7 2 (11.11%) JIRA
7 2 (11.11%) Data Centre
7 2 (11.11%) Driving Licence
7 2 (11.11%) CCVP
7 2 (11.11%) Stakeholder Management
7 2 (11.11%) Change Management
7 2 (11.11%) Firewall

IVR
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Confluence
1 1 (5.56%) WebSphere
1 1 (5.56%) WebSphere Application Server
Applications
1 2 (11.11%) MS Office
1 2 (11.11%) MS Visio
Communications & Networking
1 6 (33.33%) Cisco ICM
1 6 (33.33%) VoIP
2 2 (11.11%) Firewall
2 2 (11.11%) Internet
2 2 (11.11%) LAN
2 2 (11.11%) MPLS
2 2 (11.11%) PBX
2 2 (11.11%) VPN
2 2 (11.11%) WAN
2 2 (11.11%) WLAN
3 1 (5.56%) H.323
3 1 (5.56%) Intranet
3 1 (5.56%) Unified Communications
Database & Business Intelligence
1 2 (11.11%) Big Data
Development Applications
1 2 (11.11%) JIRA
2 1 (5.56%) Bugzilla
2 1 (5.56%) HP UFT
2 1 (5.56%) Introscope
2 1 (5.56%) Selenium
General
1 7 (38.89%) Telecoms
2 3 (16.67%) Finance
3 1 (5.56%) Banking
3 1 (5.56%) Billing
3 1 (5.56%) Legal
3 1 (5.56%) Retail
Job Titles
1 4 (22.22%) Consultant
1 4 (22.22%) Project Manager
2 3 (16.67%) Architect
3 2 (11.11%) Analyst
3 2 (11.11%) Cisco Engineer
3 2 (11.11%) Solutions Architect
3 2 (11.11%) Telecoms Manager
3 2 (11.11%) Telecoms Project Manager
3 2 (11.11%) Telephony Manager
3 2 (11.11%) Telephony Project Manager
4 1 (5.56%) Automation Test Analyst
4 1 (5.56%) Cisco Project Manager
4 1 (5.56%) Oracle Architect
4 1 (5.56%) Systems Integrator
4 1 (5.56%) Systems Manager
4 1 (5.56%) Technical Manager
4 1 (5.56%) Transformation Manager
4 1 (5.56%) Transformation Project Manager
4 1 (5.56%) Voice Engineer
4 1 (5.56%) Voice Project Manager
Libraries, Frameworks & Software Standards
1 2 (11.11%) Web Services
2 1 (5.56%) .NET
2 1 (5.56%) VXML
Miscellaneous
1 3 (16.67%) Mobile App
2 2 (11.11%) Computer Science
2 2 (11.11%) Data Centre
2 2 (11.11%) Driving Licence
2 2 (11.11%) Smart Meter
3 1 (5.56%) AVVID
Operating Systems
1 1 (5.56%) Linux
Processes & Methodologies
1 5 (27.78%) Cisco ICM Scripting
1 5 (27.78%) Project Management
2 4 (22.22%) CRM
3 3 (16.67%) Agile Software Development
3 3 (16.67%) Continuous Improvement
3 3 (16.67%) SOA
4 2 (11.11%) Change Management
4 2 (11.11%) Financial Analysis
4 2 (11.11%) PRINCE2
4 2 (11.11%) Project Governance
4 2 (11.11%) Stakeholder Engagement
4 2 (11.11%) Stakeholder Management
4 2 (11.11%) Time Management
5 1 (5.56%) Contact Management
5 1 (5.56%) Data Security
5 1 (5.56%) ITIL
5 1 (5.56%) Migration
5 1 (5.56%) Network Design
5 1 (5.56%) Scrum
5 1 (5.56%) TOGAF
Programming Languages
1 2 (11.11%) Java
Qualifications
1 3 (16.67%) Cisco Certification
2 2 (11.11%) CCNP
2 2 (11.11%) CCVP
3 1 (5.56%) APMP
3 1 (5.56%) CCIE
3 1 (5.56%) CCNA
3 1 (5.56%) CCNP Voice
3 1 (5.56%) Degree
3 1 (5.56%) ISEB
Systems Management
1 7 (38.89%) Cisco UCCE
2 3 (16.67%) Cisco IPCC
3 1 (5.56%) CA Wily
3 1 (5.56%) Cisco CUCM
3 1 (5.56%) Cisco UCCX
Vendors
1 8 (44.44%) Cisco
2 4 (22.22%) Microsoft
3 2 (11.11%) Oracle
4 1 (5.56%) CA
4 1 (5.56%) Genesys
4 1 (5.56%) HP
4 1 (5.56%) IBM
4 1 (5.56%) Pega
4 1 (5.56%) TIBCO