The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 244 268 234
Rank change year-on-year
+24 -34
Contract jobs citing IVR 16 6 19
As % of all contract IT jobs located in the South East 0.19% 0.061% 0.20%
As % of the Miscellaneous category 0.62% 0.19% 0.67%
Number of daily rates quoted 6 4 5
Median daily rate £388 £360 £450
Median daily rate % change year-on-year
+7.63% -20.00%
90% offered a daily rate of more than £298 £263 £238
10% offered a daily rate of more than £488 £503 £510
UK excluding London median daily rate £400 £400 £335
% change year-on-year
- +19.40%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £33.50
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2566 3096 2819
As % of all contract IT jobs located in the South East 30.82% 31.31% 30.19%
Number of daily rates quoted 1464 1774 1528
Median daily rate £400 £380 £350
Median daily rate % change year-on-year
+5.26% +8.57%
90% offered a daily rate of more than £215 £233 £220
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £375 £380 £350
% change year-on-year
-1.31% +8.57%
Number of hourly rates quoted 160 179 165
Median hourly rate £24.09 £21.75 £17.50
Median hourly rate % change year-on-year
+10.75% +24.28%
90% offered a hourly rate of more than £12.50 £12.30 £11.00
10% offered a hourly rate of more than £47.50 £50.00 £40.20
UK excluding London median hourly rate £21.16 £19.00 £17.50
% change year-on-year
+11.34% +8.57%

IVR
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 30 September 2016.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire - 11 £375 - 1
Berkshire +5 3 - - 2
Kent - 1 £450 -
Middlesex - 1 - -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for IVR.

1 11 (39.29%) Cisco
2 9 (32.14%) Agile Software Development
3 8 (28.57%) VoIP
3 8 (28.57%) Java
4 7 (25.00%) Avaya
4 7 (25.00%) Telecoms
4 7 (25.00%) Retail
4 7 (25.00%) Cisco UCCE
5 6 (21.43%) Cucumber
5 6 (21.43%) Cisco ICM
5 6 (21.43%) Cisco ICM Scripting
6 5 (17.86%) Cisco Certification
6 5 (17.86%) Firewall
6 5 (17.86%) CRM
7 4 (14.29%) Linux
7 4 (14.29%) Microsoft
7 4 (14.29%) SQL
7 4 (14.29%) ITIL
7 4 (14.29%) Project Management
7 4 (14.29%) Genesys
7 4 (14.29%) Scrum
7 4 (14.29%) Cisco IPCC
7 4 (14.29%) Gherkin
7 4 (14.29%) Waterfall
8 3 (10.71%) Cisco UCCX
8 3 (10.71%) Continuous Improvement
8 3 (10.71%) Algorithms
8 3 (10.71%) SDET
8 3 (10.71%) Spring
8 3 (10.71%) Selenium

IVR
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) Oracle Collaboration Suite
2 1 (3.57%) Confluence
2 1 (3.57%) WebSphere
2 1 (3.57%) WebSphere Application Server
Applications
1 2 (7.14%) MS Visio
2 1 (3.57%) MS Office
Communications & Networking
1 8 (28.57%) VoIP
2 6 (21.43%) Cisco ICM
3 5 (17.86%) Firewall
4 3 (10.71%) LAN
4 3 (10.71%) WAN
5 2 (7.14%) Internet
5 2 (7.14%) LDAP
5 2 (7.14%) MPLS
5 2 (7.14%) PBX
5 2 (7.14%) RTP
5 2 (7.14%) VPN
5 2 (7.14%) WLAN
6 1 (3.57%) Cisco ASA
6 1 (3.57%) Cisco IPT
6 1 (3.57%) CTI
6 1 (3.57%) H.323
6 1 (3.57%) Intranet
6 1 (3.57%) IP Telephony
6 1 (3.57%) Unified Communications
Database & Business Intelligence
1 2 (7.14%) Data Mart
1 2 (7.14%) PostgreSQL
1 2 (7.14%) SQL Server
2 1 (3.57%) Big Data
2 1 (3.57%) SQL Server 2012
2 1 (3.57%) SQL Server Integration Services
2 1 (3.57%) SQL Server Reporting Services
Development Applications
1 6 (21.43%) Cucumber
2 3 (10.71%) Selenium
3 2 (7.14%) Git (software)
3 2 (7.14%) Jenkins
3 2 (7.14%) SoapUI
4 1 (3.57%) Introscope
4 1 (3.57%) JIRA
4 1 (3.57%) SpecFlow
4 1 (3.57%) Team Foundation Server
4 1 (3.57%) Visual Studio
General
1 7 (25.00%) Retail
1 7 (25.00%) Telecoms
2 2 (7.14%) Finance
3 1 (3.57%) Advertising
3 1 (3.57%) Banking
3 1 (3.57%) Billing
3 1 (3.57%) Legal
Job Titles
1 4 (14.29%) Architect
1 4 (14.29%) Cisco Engineer
1 4 (14.29%) Solutions Architect
2 3 (10.71%) Project Manager
2 3 (10.71%) Technical Leader
2 3 (10.71%) Test Engineer
2 3 (10.71%) Voice Engineer
3 2 (7.14%) Cisco Voice Engineer
3 2 (7.14%) Consultant
3 2 (7.14%) Developer
3 2 (7.14%) Telecoms Manager
3 2 (7.14%) Telecoms Project Manager
4 1 (3.57%) Agile Scrum Master
4 1 (3.57%) Cisco Project Manager
4 1 (3.57%) Java Scrum Master
4 1 (3.57%) Selenium Automation Tester
4 1 (3.57%) SSIS Developer
4 1 (3.57%) Telephony Manager
4 1 (3.57%) Transformation Manager
4 1 (3.57%) XML Tester
Libraries, Frameworks & Software Standards
1 4 (14.29%) Gherkin
2 3 (10.71%) Spring
2 3 (10.71%) XML
3 2 (7.14%) .NET
3 2 (7.14%) CSS
3 2 (7.14%) Hibernate
3 2 (7.14%) J2EE
3 2 (7.14%) JMS
3 2 (7.14%) jQuery
3 2 (7.14%) Node.js
3 2 (7.14%) React
3 2 (7.14%) REST
3 2 (7.14%) SOAP
3 2 (7.14%) Twitter Bootstrap
3 2 (7.14%) Web Services
Miscellaneous
1 3 (10.71%) Algorithms
2 2 (7.14%) Computer Science
2 2 (7.14%) Data Centre
3 1 (3.57%) Analytical Skills
3 1 (3.57%) AVVID
3 1 (3.57%) Data Structures
3 1 (3.57%) Driving Licence
3 1 (3.57%) Mobile App
3 1 (3.57%) Smart Meter
Operating Systems
1 4 (14.29%) Linux
2 3 (10.71%) Unix
Processes & Methodologies
1 9 (32.14%) Agile Software Development
2 6 (21.43%) Cisco ICM Scripting
3 5 (17.86%) CRM
4 4 (14.29%) ITIL
4 4 (14.29%) Project Management
4 4 (14.29%) Scrum
4 4 (14.29%) Waterfall
5 3 (10.71%) BDD
5 3 (10.71%) Continuous Improvement
5 3 (10.71%) SOA
6 2 (7.14%) Automated Testing
6 2 (7.14%) Automation Testing
6 2 (7.14%) Benchmarking
6 2 (7.14%) Financial Analysis
6 2 (7.14%) Migration
6 2 (7.14%) Pair Programming
6 2 (7.14%) PRINCE2
6 2 (7.14%) Stakeholder Management
6 2 (7.14%) Technical Architecture
6 2 (7.14%) Test Strategy
Programming Languages
1 8 (28.57%) Java
2 4 (14.29%) SQL
3 3 (10.71%) JavaScript
4 1 (3.57%) C#
4 1 (3.57%) T-SQL
Qualifications
1 5 (17.86%) Cisco Certification
2 3 (10.71%) CCNA
3 2 (7.14%) CCNP
3 2 (7.14%) CCVP
3 2 (7.14%) Degree
4 1 (3.57%) APMP
4 1 (3.57%) CCIE
4 1 (3.57%) CCNP Voice
Quality Assurance & Compliance
1 3 (10.71%) SDET
System Software
1 2 (7.14%) Active Directory
1 2 (7.14%) Virtual Machines
Systems Management
1 7 (25.00%) Cisco UCCE
2 4 (14.29%) Cisco IPCC
3 3 (10.71%) Cisco UCCX
4 2 (7.14%) Opscode Chef
5 1 (3.57%) CA Wily
5 1 (3.57%) Cisco CUCM
Vendors
1 11 (39.29%) Cisco
2 7 (25.00%) Avaya
3 4 (14.29%) Genesys
3 4 (14.29%) Microsoft
4 3 (10.71%) Oracle
5 2 (7.14%) KANA
6 1 (3.57%) CA
6 1 (3.57%) CheckPoint
6 1 (3.57%) IBM
6 1 (3.57%) Pega
6 1 (3.57%) TIBCO
6 1 (3.57%) VMware
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