The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 250 237 209
Rank change year-on-year
-13 -28
Contract jobs citing IVR 14 14 20
As % of all contract IT jobs located in the South East 0.15% 0.15% 0.24%
As % of the Miscellaneous category 0.48% 0.53% 0.86%
Number of daily rates quoted 9 8 13
Average daily rate
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of your Daily Rate
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£455 £358 £365
Average daily rate % change year-on-year
+27.27% -2.05%
90% offered a daily rate of more than £450 £229 £313
10% offered a daily rate of more than £550 £525 £435
UK excluding London average daily rate £425 £355 £365
% change year-on-year
+19.71% -2.73%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £14.96
UK excluding London average hourly rate £22.22 £33.50 £14.96
% change year-on-year
-33.67% +123.93%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2935 2656 2338
As % of all contract IT jobs located in the South East 30.74% 28.87% 27.53%
Number of daily rates quoted 1649 1401 1155
Average daily rate £375 £350 £365
Average daily rate % change year-on-year
+7.14% -4.10%
90% offered a daily rate of more than £229 £210 £210
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 150 136 162
Average hourly rate £20.00 £20.50 £22.50
Average hourly rate % change year-on-year
-2.43% -8.88%
90% offered a hourly rate of more than £12.36 £11.50 £12.50
10% offered a hourly rate of more than £47.50 £46.30 £42.50
UK excluding London average hourly rate £19.08 £21.12 £20.00
% change year-on-year
-9.63% +5.57%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 30 July 2015.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 5 £513 +13.88% 1
Hampshire +2 5 £450 -14.28% 1
Buckinghamshire -1 3 - -
Surrey - 1 £455 -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 30 July 2015, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 13 (46.43%) Telecoms
2 8 (28.57%) Cisco
3 5 (17.86%) Cisco Certification
3 5 (17.86%) Internet
3 5 (17.86%) PBX
3 5 (17.86%) VoIP
3 5 (17.86%) Finance
4 4 (14.29%) Cisco ICM
4 4 (14.29%) KANA
4 4 (14.29%) Agile Software Development
4 4 (14.29%) Splunk
4 4 (14.29%) Cisco UCCX
4 4 (14.29%) Cisco CUCM
4 4 (14.29%) Adobe Experience Manager
4 4 (14.29%) Email Management
4 4 (14.29%) User Experience
4 4 (14.29%) PSTN
4 4 (14.29%) CRM
4 4 (14.29%) Adobe
4 4 (14.29%) Middleware
4 4 (14.29%) Genesys
4 4 (14.29%) Ericsson
4 4 (14.29%) Nokia
4 4 (14.29%) SAML
5 3 (10.71%) Intranet
5 3 (10.71%) LAN
5 3 (10.71%) CCNA
5 3 (10.71%) Active Directory
5 3 (10.71%) WAN
5 3 (10.71%) J2EE

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 30 July 2015, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.29%) Adobe Experience Manager
2 3 (10.71%) WebSphere
3 1 (3.57%) Lync
3 1 (3.57%) MS Exchange
3 1 (3.57%) CMS
Applications
1 1 (3.57%) MS Office
1 1 (3.57%) MS Excel
Communications & Networking
1 5 (17.86%) VoIP
1 5 (17.86%) PBX
1 5 (17.86%) Internet
2 4 (14.29%) PSTN
2 4 (14.29%) Cisco ICM
3 3 (10.71%) CTI
3 3 (10.71%) Intranet
3 3 (10.71%) WAN
3 3 (10.71%) LAN
3 3 (10.71%) IP Telephony
4 2 (7.14%) Firewall
4 2 (7.14%) TCP/IP
4 2 (7.14%) Network Security
4 2 (7.14%) Unified Communications
5 1 (3.57%) NetScaler
5 1 (3.57%) MVNO
5 1 (3.57%) Cisco IOS
5 1 (3.57%) VPN
5 1 (3.57%) DNS
5 1 (3.57%) SSL
Database & Business Intelligence
1 3 (10.71%) DB2
2 2 (7.14%) SQL Server Integration Services
2 2 (7.14%) SQL Server Analysis Services
2 2 (7.14%) SQL Server 2008
2 2 (7.14%) SQL Server 2012
2 2 (7.14%) SQL Server
General
1 13 (46.43%) Telecoms
2 5 (17.86%) Finance
3 2 (7.14%) Billing
4 1 (3.57%) Legal
4 1 (3.57%) Retail
Job Titles
1 8 (28.57%) Designer
2 7 (25.00%) Solutions Designer
3 6 (21.43%) Analyst
4 5 (17.86%) Voice Engineer
5 4 (14.29%) Senior Voice Engineer
5 4 (14.29%) Systems Analyst
6 2 (7.14%) Consultant
6 2 (7.14%) Applications Specialist
6 2 (7.14%) Design Engineer
6 2 (7.14%) VoIP Engineer
6 2 (7.14%) Cisco Consultant
6 2 (7.14%) VoIP Specialist
6 2 (7.14%) Applications Engineer
6 2 (7.14%) Senior Design Engineer
6 2 (7.14%) Voice Design Engineer
7 1 (3.57%) Cisco Voice Engineer
7 1 (3.57%) Transformation Programme Manager
7 1 (3.57%) Business Transformation Manager
7 1 (3.57%) Voice Specialist
7 1 (3.57%) Cisco Engineer
Libraries, Frameworks & Software Standards
1 4 (14.29%) SAML
1 4 (14.29%) Middleware
2 3 (10.71%) J2EE
3 2 (7.14%) REST
3 2 (7.14%) HTML
4 1 (3.57%) SOAP
4 1 (3.57%) XML
4 1 (3.57%) XSD
Miscellaneous
1 4 (14.29%) User Experience
2 2 (7.14%) Video Conferencing
3 1 (3.57%) Data Integration
3 1 (3.57%) Blackberry
3 1 (3.57%) PDA
3 1 (3.57%) Analytical Skills
Operating Systems
1 3 (10.71%) Windows
2 2 (7.14%) Windows Server 2008
2 2 (7.14%) Windows Server 2012
Processes & Methodologies
1 4 (14.29%) CRM
1 4 (14.29%) Agile Software Development
1 4 (14.29%) Email Management
2 3 (10.71%) Cisco ICM Scripting
3 2 (7.14%) Telemarketing
3 2 (7.14%) ITIL
3 2 (7.14%) Stakeholder Management
3 2 (7.14%) Business Continuity
4 1 (3.57%) PRINCE2
4 1 (3.57%) Asset Management
4 1 (3.57%) Data Management
4 1 (3.57%) TOGAF
4 1 (3.57%) Content Management
4 1 (3.57%) Knowledge Management
4 1 (3.57%) SOA
4 1 (3.57%) Business Intelligence
4 1 (3.57%) Six Sigma
4 1 (3.57%) Configuration Management
4 1 (3.57%) Change Management
4 1 (3.57%) Risk Management
Programming Languages
1 2 (7.14%) Java
1 2 (7.14%) JavaScript
1 2 (7.14%) SQL
1 2 (7.14%) T-SQL
1 2 (7.14%) VBScript
2 1 (3.57%) C
Qualifications
1 5 (17.86%) Cisco Certification
2 3 (10.71%) CCNA
2 3 (10.71%) Security Cleared
3 2 (7.14%) SC Cleared
4 1 (3.57%) CCIE
4 1 (3.57%) A+ Certification
4 1 (3.57%) PMP
4 1 (3.57%) PMI Certification
Quality Assurance & Compliance
1 1 (3.57%) SLA
1 1 (3.57%) PCI DSS
System Software
1 3 (10.71%) Active Directory
Systems Management
1 4 (14.29%) Cisco UCCX
1 4 (14.29%) Cisco CUCM
2 3 (10.71%) Cisco UCCE
3 1 (3.57%) Cisco IPCC
3 1 (3.57%) CA Spectrum
Vendors
1 8 (28.57%) Cisco
2 4 (14.29%) Adobe
2 4 (14.29%) Ericsson
2 4 (14.29%) Nokia
2 4 (14.29%) Genesys
2 4 (14.29%) KANA
2 4 (14.29%) Splunk
3 2 (7.14%) Verint
3 2 (7.14%) Citrix
4 1 (3.57%) Avaya
4 1 (3.57%) Nortel
4 1 (3.57%) CheckPoint
4 1 (3.57%) Remedy
4 1 (3.57%) Blue Prism
4 1 (3.57%) Oracle
4 1 (3.57%) Altiris
4 1 (3.57%) CA