The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 223 222 236
Rank change year-on-year
-1 +14
Contract jobs citing IVR 16 17 14
As % of all contract IT jobs located in the South East 0.17% 0.19% 0.14%
As % of the Miscellaneous category 0.78% 0.97% 0.68%
Number of daily rates quoted 7 12 5
Average daily rate
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£265 £365 £380
Average daily rate % change year-on-year
-27.39% -3.94%
90% offered a daily rate of more than £227 £300 £343
10% offered a daily rate of more than £503 £443 £438
UK excluding London average daily rate £375 £365 £380
% change year-on-year
+2.73% -3.94%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £33.50 - -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2057 1756 2051
As % of all contract IT jobs located in the South East 22.43% 19.77% 20.35%
Number of daily rates quoted 1073 914 903
Average daily rate £350 £360 £350
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £220 £208 £201
10% offered a daily rate of more than £500 £490 £500
UK excluding London average daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 131 120 168
Average hourly rate £17.00 £22.50 £29.00
Average hourly rate % change year-on-year
-24.44% -22.41%
90% offered a hourly rate of more than £11.00 £12.50 £12.00
10% offered a hourly rate of more than £40.00 £42.50 £47.50
UK excluding London average hourly rate £19.00 £17.50 £29.00
% change year-on-year
+8.57% -39.65%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 20 August 2014.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +11 7 £450 -
West Sussex +3 2 - -
Buckinghamshire - 1 £265 -
Hampshire - 1 £525 - 2
Surrey - - - -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 20 August 2014, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 9 (36.00%) Telecoms
2 4 (16.00%) User Acceptance Testing
2 4 (16.00%) HP Quality Center
3 3 (12.00%) Banking
3 3 (12.00%) Retail
3 3 (12.00%) Billing
3 3 (12.00%) Cisco
3 3 (12.00%) Finance
3 3 (12.00%) Stakeholder Management
3 3 (12.00%) CRM
3 3 (12.00%) VoIP
3 3 (12.00%) Internet
4 2 (8.00%) ISEB
4 2 (8.00%) Siebel
4 2 (8.00%) Oracle
4 2 (8.00%) XML
4 2 (8.00%) Intranet
4 2 (8.00%) Front Office
4 2 (8.00%) ATM
4 2 (8.00%) TCP/IP
4 2 (8.00%) IP Telephony
4 2 (8.00%) Retail Banking
4 2 (8.00%) Marketing
4 2 (8.00%) Mobile Banking
4 2 (8.00%) Social Media
4 2 (8.00%) Software Testing
5 1 (4.00%) Cisco ICM
5 1 (4.00%) Lync
5 1 (4.00%) F5
5 1 (4.00%) Mobile App

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 20 August 2014, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) Lync
Communications & Networking
1 3 (12.00%) VoIP
1 3 (12.00%) Internet
2 2 (8.00%) IP Telephony
2 2 (8.00%) ATM
2 2 (8.00%) TCP/IP
2 2 (8.00%) Intranet
3 1 (4.00%) DNS
3 1 (4.00%) CTI
3 1 (4.00%) LAN
3 1 (4.00%) SMS
3 1 (4.00%) LDAP
3 1 (4.00%) ADSL
3 1 (4.00%) WAN
3 1 (4.00%) Ethernet
3 1 (4.00%) HTTP
3 1 (4.00%) Cisco ICM
3 1 (4.00%) Cisco IPT
3 1 (4.00%) Wireshark
3 1 (4.00%) Cisco ASA
3 1 (4.00%) MPLS
Database & Business Intelligence
1 1 (4.00%) Data Mart
1 1 (4.00%) Relational Database
General
1 9 (36.00%) Telecoms
2 3 (12.00%) Finance
2 3 (12.00%) Banking
2 3 (12.00%) Retail
2 3 (12.00%) Billing
3 2 (8.00%) Retail Banking
3 2 (8.00%) Marketing
3 2 (8.00%) Front Office
4 1 (4.00%) Legal
Job Titles
1 8 (32.00%) Analyst
2 5 (20.00%) Test Analyst
3 4 (16.00%) Consultant
3 4 (16.00%) Architect
3 4 (16.00%) Solutions Architect
3 4 (16.00%) Designer
4 3 (12.00%) Solutions Designer
5 2 (8.00%) Business Consultant
5 2 (8.00%) Business Analyst
5 2 (8.00%) Programme Manager
5 2 (8.00%) Business Test Analyst
5 2 (8.00%) IT Programme Manager
6 1 (4.00%) Telecoms Engineer
6 1 (4.00%) Integration Engineer
6 1 (4.00%) Systems Test Analyst
6 1 (4.00%) Cisco Consultant
6 1 (4.00%) Manual Test Analyst
6 1 (4.00%) Voice Engineer
6 1 (4.00%) Voice Support Engineer
6 1 (4.00%) Network Operations Analyst
Libraries, Frameworks & Software Standards
1 2 (8.00%) XML
2 1 (4.00%) Rendezvous
2 1 (4.00%) VXML
2 1 (4.00%) CSS
2 1 (4.00%) SOAP
Miscellaneous
1 2 (8.00%) Social Media
1 2 (8.00%) Mobile Banking
2 1 (4.00%) Mobile App
2 1 (4.00%) Management Information System
2 1 (4.00%) e-Health
Operating Systems
1 1 (4.00%) UNIX
1 1 (4.00%) Solaris
1 1 (4.00%) Linux
1 1 (4.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (16.00%) User Acceptance Testing
2 3 (12.00%) CRM
2 3 (12.00%) Stakeholder Management
3 2 (8.00%) Software Testing
4 1 (4.00%) Load Balancing
4 1 (4.00%) Business Continuity
4 1 (4.00%) Systems Analysis
4 1 (4.00%) Change Management
4 1 (4.00%) Test Scripting
4 1 (4.00%) Manual Testing
4 1 (4.00%) Business Continuity Planning
4 1 (4.00%) Cisco ICM Scripting
Programming Languages
1 1 (4.00%) Java
1 1 (4.00%) Perl
1 1 (4.00%) SQL
Qualifications
1 2 (8.00%) ISEB
2 1 (4.00%) CISSP
2 1 (4.00%) Cisco Certification
2 1 (4.00%) CISM
2 1 (4.00%) Degree
2 1 (4.00%) PCI QSA
2 1 (4.00%) ISTQB Foundation Certification
2 1 (4.00%) CCNA
Quality Assurance & Compliance
1 1 (4.00%) SLA
1 1 (4.00%) PCI DSS
System Software
1 1 (4.00%) NFS
Systems Management
1 4 (16.00%) HP Quality Center
2 1 (4.00%) CA Spectrum
Vendors
1 3 (12.00%) Cisco
2 2 (8.00%) Oracle
2 2 (8.00%) Siebel
3 1 (4.00%) SAP
3 1 (4.00%) Microsoft
3 1 (4.00%) Citrix
3 1 (4.00%) Avaya
3 1 (4.00%) Juniper
3 1 (4.00%) CA
3 1 (4.00%) Nokia
3 1 (4.00%) Red Hat
3 1 (4.00%) TIBCO
3 1 (4.00%) Redknee
3 1 (4.00%) F5
3 1 (4.00%) NetQoS