The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 237 231 235
Rank change year-on-year
-6 +4
Contract jobs citing IVR 17 9 8
As % of all contract IT jobs located in the South East 0.18% 0.10% 0.098%
As % of the Miscellaneous category 0.61% 0.37% 0.38%
Number of daily rates quoted 10 3 4
Average daily rate
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of your Daily Rate
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£463 £400 £413
Average daily rate % change year-on-year
+15.62% -3.03%
90% offered a daily rate of more than £384 £280 £375
10% offered a daily rate of more than £565 £500 £450
UK excluding London average daily rate £400 £363 £400
% change year-on-year
+10.34% -9.37%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £14.96
UK excluding London average hourly rate £22.22 - £14.96
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2785 2427 2080
As % of all contract IT jobs located in the South East 29.85% 27.11% 25.50%
Number of daily rates quoted 1455 1306 1000
Average daily rate £375 £345 £353
Average daily rate % change year-on-year
+8.69% -2.12%
90% offered a daily rate of more than £240 £190 £213
10% offered a daily rate of more than £513 £500 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 126 152 138
Average hourly rate £18.50 £20.50 £22.60
Average hourly rate % change year-on-year
-9.75% -9.27%
90% offered a hourly rate of more than £11.17 £11.50 £13.43
10% offered a hourly rate of more than £45.00 £47.00 £45.00
UK excluding London average hourly rate £19.00 £22.50 £21.83
% change year-on-year
-15.55% +3.06%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 22 May 2015.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +1 8 £500 +100.00% 1
Hampshire +2 6 £400 -23.80%
Buckinghamshire -1 3 £700 -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 13 (43.33%) Telecoms
2 12 (40.00%) Cisco
3 8 (26.67%) CRM
4 7 (23.33%) PBX
4 7 (23.33%) PSTN
4 7 (23.33%) VoIP
4 7 (23.33%) Ericsson
4 7 (23.33%) Nokia
5 6 (20.00%) Active Directory
5 6 (20.00%) Cisco ICM
5 6 (20.00%) IP Telephony
5 6 (20.00%) Verint
6 4 (13.33%) Mitel
6 4 (13.33%) Network Design
6 4 (13.33%) HP Quality Center
6 4 (13.33%) CTI
6 4 (13.33%) Finance
6 4 (13.33%) Cisco Certification
6 4 (13.33%) Avaya
7 3 (10.00%) LAN
7 3 (10.00%) CCNA
7 3 (10.00%) WAN
7 3 (10.00%) Windows
7 3 (10.00%) Genesys
7 3 (10.00%) Internet
8 2 (6.67%) Stakeholder Management
8 2 (6.67%) Wireless
8 2 (6.67%) Business Intelligence
8 2 (6.67%) TCP/IP
8 2 (6.67%) HTML

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.33%) WebSphere
1 1 (3.33%) Adobe Experience Manager
1 1 (3.33%) Lync
1 1 (3.33%) MS Exchange
Business Applications
1 1 (3.33%) Dynamics CRM
Communications & Networking
1 7 (23.33%) PBX
1 7 (23.33%) PSTN
1 7 (23.33%) VoIP
2 6 (20.00%) Cisco ICM
2 6 (20.00%) IP Telephony
3 4 (13.33%) CTI
4 3 (10.00%) LAN
4 3 (10.00%) WAN
4 3 (10.00%) Internet
5 2 (6.67%) Wireless
5 2 (6.67%) TCP/IP
6 1 (3.33%) Network Security
6 1 (3.33%) Cisco IOS
6 1 (3.33%) BIG-IP
6 1 (3.33%) MVNO
6 1 (3.33%) Unified Communications
6 1 (3.33%) Broadband
6 1 (3.33%) VPN
6 1 (3.33%) DNS
6 1 (3.33%) SSL
Database & Business Intelligence
1 2 (6.67%) SQL Server
1 2 (6.67%) SQL Server Integration Services
1 2 (6.67%) SQL Server 2012
1 2 (6.67%) SQL Server Analysis Services
1 2 (6.67%) SQL Server 2008
2 1 (3.33%) Data Mart
2 1 (3.33%) DB2
2 1 (3.33%) Data Warehouse
General
1 13 (43.33%) Telecoms
2 4 (13.33%) Finance
3 1 (3.33%) Billing
3 1 (3.33%) Retail
3 1 (3.33%) Legal
Job Titles
1 10 (33.33%) Analyst
2 8 (26.67%) Voice Engineer
3 7 (23.33%) Senior Voice Engineer
4 5 (16.67%) Senior Design Engineer
4 5 (16.67%) Voice Design Engineer
4 5 (16.67%) Design Engineer
5 4 (13.33%) Designer
5 4 (13.33%) Test Analyst
5 4 (13.33%) Solutions Designer
6 3 (10.00%) Network Analyst
6 3 (10.00%) Test Manager
7 2 (6.67%) Systems Analyst
7 2 (6.67%) Applications Specialist
7 2 (6.67%) Applications Engineer
7 2 (6.67%) Telephony Analyst
7 2 (6.67%) VoIP Engineer
7 2 (6.67%) Integration Analyst
7 2 (6.67%) VoIP Specialist
8 1 (3.33%) Systems Integration Manager
8 1 (3.33%) Systems Manager
Libraries, Frameworks & Software Standards
1 2 (6.67%) HTML
1 2 (6.67%) REST
2 1 (3.33%) SOAP
2 1 (3.33%) XML
2 1 (3.33%) XSD
2 1 (3.33%) J2EE
2 1 (3.33%) Middleware
2 1 (3.33%) SAML
Miscellaneous
1 1 (3.33%) Data Integration
1 1 (3.33%) User Experience
1 1 (3.33%) Analytical Skills
Operating Systems
1 3 (10.00%) Windows
2 2 (6.67%) Windows Server 2012
2 2 (6.67%) Windows Server 2008
Processes & Methodologies
1 8 (26.67%) CRM
2 4 (13.33%) Network Design
3 2 (6.67%) Stakeholder Management
3 2 (6.67%) Business Intelligence
3 2 (6.67%) ITIL
3 2 (6.67%) Cisco ICM Scripting
3 2 (6.67%) Business Continuity
3 2 (6.67%) Telemarketing
4 1 (3.33%) Customer Engagement
4 1 (3.33%) Data Migration
4 1 (3.33%) Load Balancing
4 1 (3.33%) Agile Software Development
4 1 (3.33%) Data Management
4 1 (3.33%) TOGAF
4 1 (3.33%) Content Management
4 1 (3.33%) Business Analysis
4 1 (3.33%) Knowledge Management
4 1 (3.33%) Analytics
4 1 (3.33%) Master Data Management
4 1 (3.33%) Performance Monitoring
Programming Languages
1 2 (6.67%) JavaScript
1 2 (6.67%) SQL
1 2 (6.67%) T-SQL
2 1 (3.33%) VBScript
2 1 (3.33%) Java
2 1 (3.33%) C
Qualifications
1 4 (13.33%) Cisco Certification
2 3 (10.00%) CCNA
3 1 (3.33%) SC Cleared
3 1 (3.33%) Security Cleared
3 1 (3.33%) CCIE
3 1 (3.33%) PMP
3 1 (3.33%) PMI Certification
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 6 (20.00%) Active Directory
Systems Management
1 4 (13.33%) HP Quality Center
2 2 (6.67%) Cisco UCCE
2 2 (6.67%) Cisco UCCX
2 2 (6.67%) Cisco CUCM
3 1 (3.33%) Cisco IPCC
Vendors
1 12 (40.00%) Cisco
2 7 (23.33%) Ericsson
2 7 (23.33%) Nokia
3 6 (20.00%) Verint
4 4 (13.33%) Mitel
4 4 (13.33%) Avaya
5 3 (10.00%) Genesys
6 1 (3.33%) KANA
6 1 (3.33%) Blue Prism
6 1 (3.33%) Splunk
6 1 (3.33%) Oracle
6 1 (3.33%) Adobe
6 1 (3.33%) Remedy
6 1 (3.33%) Nortel
6 1 (3.33%) Citrix
6 1 (3.33%) CheckPoint