The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 234 219 211
Rank change year-on-year
-15 -8
Contract jobs citing IVR 20 12 9
As % of all contract IT jobs located in the South East 0.22% 0.14% 0.12%
As % of the Miscellaneous category 0.77% 0.53% 0.52%
Number of daily rates quoted 10 3 4
Average daily rate
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£413 £375 £288
Average daily rate % change year-on-year
+10.00% +30.43%
90% offered a daily rate of more than £300 £375 £188
10% offered a daily rate of more than £457 £459 £377
UK excluding London average daily rate £350 £388 £344
% change year-on-year
-9.67% +12.72%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £17.00
UK excluding London average hourly rate - £18.00 £23.25
% change year-on-year
- -22.58%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2582 2243 1737
As % of all contract IT jobs located in the South East 27.96% 26.62% 22.95%
Number of daily rates quoted 1351 1177 808
Average daily rate £375 £355 £350
Average daily rate % change year-on-year
+5.63% +1.42%
90% offered a daily rate of more than £220 £217 £211
10% offered a daily rate of more than £512 £475 £475
UK excluding London average daily rate £366 £350 £338
% change year-on-year
+4.57% +3.70%
Number of hourly rates quoted 151 136 174
Average hourly rate £20.00 £19.00 £19.50
Average hourly rate % change year-on-year
+5.26% -2.56%
90% offered a hourly rate of more than £11.50 £12.25 £12.00
10% offered a hourly rate of more than £47.50 £42.50 £40.00
UK excluding London average hourly rate £18.50 £18.50 £20.00
% change year-on-year
- -7.50%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 23 January 2015.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +7 10 £425 -11.45%
Hampshire -16 6 £375 - 2
Surrey -2 2 £520 -
Buckinghamshire -11 1 - -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 23 January 2015, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 26 (54.17%) Cisco
2 21 (43.75%) Telecoms
3 20 (41.67%) VoIP
4 19 (39.58%) Cisco Certification
5 17 (35.42%) IP Telephony
6 16 (33.33%) WAN
6 16 (33.33%) CCNA
7 15 (31.25%) Windows
7 15 (31.25%) LAN
7 15 (31.25%) Windows Server 2008
8 14 (29.17%) PBX
9 13 (27.08%) TCP/IP
10 11 (22.92%) Avaya
11 10 (20.83%) ITIL
11 10 (20.83%) Finance
12 9 (18.75%) SQL Server
12 9 (18.75%) Windows Server 2012
13 8 (16.67%) Telemarketing
14 7 (14.58%) SQL Server 2008
14 7 (14.58%) Verint
14 7 (14.58%) SQL Server 2012
15 6 (12.50%) Asterisk PBX
15 6 (12.50%) Analytical Skills
15 6 (12.50%) User Acceptance Testing
15 6 (12.50%) SQL Server Analysis Services
15 6 (12.50%) SQL Server Integration Services
15 6 (12.50%) Business Continuity
15 6 (12.50%) Firewall
15 6 (12.50%) SQL
15 6 (12.50%) T-SQL

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 23 January 2015, IT contractor jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.42%) WebLogic
1 5 (10.42%) Apache
1 5 (10.42%) Tomcat
2 1 (2.08%) Lync
Applications
1 5 (10.42%) MS Visio
1 5 (10.42%) MS Excel
Business Applications
1 1 (2.08%) Dynamics CRM
Cloud Services
1 1 (2.08%) SaaS
Communications & Networking
1 20 (41.67%) VoIP
2 17 (35.42%) IP Telephony
3 16 (33.33%) WAN
4 15 (31.25%) LAN
5 14 (29.17%) PBX
6 13 (27.08%) TCP/IP
7 6 (12.50%) Asterisk PBX
7 6 (12.50%) Firewall
7 6 (12.50%) ISDN
7 6 (12.50%) SSL
8 5 (10.42%) Internet
8 5 (10.42%) Ethernet
8 5 (10.42%) MPLS
8 5 (10.42%) ADSL
8 5 (10.42%) SSH
9 4 (8.33%) Wi-Fi
10 3 (6.25%) CTI
10 3 (6.25%) Cisco ICM
11 2 (4.17%) Wireless
12 1 (2.08%) EIGRP
Database & Business Intelligence
1 9 (18.75%) SQL Server
2 7 (14.58%) SQL Server 2008
2 7 (14.58%) SQL Server 2012
3 6 (12.50%) SQL Server Analysis Services
3 6 (12.50%) SQL Server Integration Services
4 2 (4.17%) Data Mart
5 1 (2.08%) Data Warehouse
Development Applications
1 5 (10.42%) GCC
General
1 21 (43.75%) Telecoms
2 10 (20.83%) Finance
3 4 (8.33%) Legal
4 3 (6.25%) Banking
5 2 (4.17%) Marketing
5 2 (4.17%) Multimedia
Job Titles
1 15 (31.25%) Analyst
2 12 (25.00%) VoIP Engineer
3 11 (22.92%) Applications Engineer
4 9 (18.75%) Designer
5 8 (16.67%) Network Analyst
6 5 (10.42%) Test Analyst
7 4 (8.33%) VoIP Specialist
7 4 (8.33%) Voice Engineer
7 4 (8.33%) Applications Specialist
8 3 (6.25%) Solutions Designer
8 3 (6.25%) Project Manager
8 3 (6.25%) Test Manager
9 2 (4.17%) Avaya Specialist
9 2 (4.17%) Integration Analyst
9 2 (4.17%) Voice Analyst
9 2 (4.17%) Cisco Engineer
9 2 (4.17%) Operations Analyst
9 2 (4.17%) Consultant
9 2 (4.17%) Cisco Voice Engineer
9 2 (4.17%) Telephony Analyst
Libraries, Frameworks & Software Standards
1 6 (12.50%) HTML
2 4 (8.33%) VXML
3 1 (2.08%) CSS
Miscellaneous
1 6 (12.50%) Analytical Skills
2 5 (10.42%) e-Health
3 2 (4.17%) VUI
4 1 (2.08%) Smartphone
Operating Systems
1 15 (31.25%) Windows
1 15 (31.25%) Windows Server 2008
2 9 (18.75%) Windows Server 2012
3 5 (10.42%) Solaris
4 3 (6.25%) UNIX
5 2 (4.17%) Linux
6 1 (2.08%) Windows Server 2003
6 1 (2.08%) AIX
Processes & Methodologies
1 10 (20.83%) ITIL
2 8 (16.67%) Telemarketing
3 6 (12.50%) User Acceptance Testing
3 6 (12.50%) Business Continuity
4 5 (10.42%) CRM
4 5 (10.42%) Workflow
4 5 (10.42%) Performance Analysis
5 4 (8.33%) Capacity Management
5 4 (8.33%) Network Design
5 4 (8.33%) Penetration Testing
5 4 (8.33%) BCP
5 4 (8.33%) Project Management
6 2 (4.17%) Usability Testing
6 2 (4.17%) Speech Recognition
6 2 (4.17%) Data Security
6 2 (4.17%) Marketing Strategy
7 1 (2.08%) Waterfall
7 1 (2.08%) Vulnerability Management
7 1 (2.08%) Data Modelling
7 1 (2.08%) ETL
Programming Languages
1 6 (12.50%) SQL
1 6 (12.50%) T-SQL
1 6 (12.50%) JavaScript
2 5 (10.42%) Perl
2 5 (10.42%) Java
2 5 (10.42%) Korn
3 1 (2.08%) Shell Script
Qualifications
1 19 (39.58%) Cisco Certification
2 16 (33.33%) CCNA
3 3 (6.25%) CCIE
4 2 (4.17%) Security Cleared
5 1 (2.08%) PRINCE2 Practitioner
5 1 (2.08%) Degree
Quality Assurance & Compliance
1 3 (6.25%) PCI DSS
2 2 (4.17%) QA
System Software
1 5 (10.42%) OpenSSH
2 4 (8.33%) Active Directory
3 1 (2.08%) Cygwin
Systems Management
1 5 (10.42%) CA Spectrum
2 4 (8.33%) HP Quality Center
3 3 (6.25%) Cisco UCCE
4 1 (2.08%) Cisco UCCX
4 1 (2.08%) Cisco CUCM
Vendors
1 26 (54.17%) Cisco
2 11 (22.92%) Avaya
3 7 (14.58%) Verint
4 6 (12.50%) Microsoft
5 5 (10.42%) CA
5 5 (10.42%) Remedy
5 5 (10.42%) Oracle
5 5 (10.42%) F5
6 4 (8.33%) Mitel
7 1 (2.08%) Ericsson
7 1 (2.08%) Nokia
7 1 (2.08%) CheckPoint
7 1 (2.08%) Thunderhead
Hampshire
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