The table below looks at the prevalence of the term IVR in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
England / South East
Rank 215 256 251
Rank change year-on-year
+41 -5
Contract jobs citing IVR 28 7 13
As % of all contract IT jobs located in the South East 0.37% 0.080% 0.13%
As % of the Miscellaneous category 1.24% 0.28% 0.48%
Number of daily rates quoted 11 6 6
Median daily rate £425 £431 £350
Median daily rate % change year-on-year
-1.44% +23.21%
90% offered a daily rate of more than £170 £246 £300
10% offered a daily rate of more than £463 £513 £473
UK excluding London median daily rate £344 £450 £313
% change year-on-year
-23.50% +44.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the South East region.

Miscellaneous Category
South East
Contract IT job ads with a match in the
Miscellaneous category
2266 2545 2700
As % of all contract IT jobs located in the South East 29.87% 29.21% 27.75%
Number of daily rates quoted 1326 1509 1418
Median daily rate £400 £381 £375
Median daily rate % change year-on-year
+4.91% +1.66%
90% offered a daily rate of more than £225 £250 £220
10% offered a daily rate of more than £536 £550 £500
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 115 150 162
Median hourly rate £17.50 £43.00 £18.00
Median hourly rate % change year-on-year
-59.30% +138.88%
90% offered a hourly rate of more than £11.40 £12.50 £12.15
10% offered a hourly rate of more than £44.00 £60.00 £45.25
UK excluding London median hourly rate £17.50 £22.50 £18.00
% change year-on-year
-22.22% +25.00%

IVR
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the South East region.

IVR Daily Rate Trend in the South East

IVR
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the South East region over the 3 months to 25 February 2017.

IVR Daily Rate Histogram in the South East

IVR
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the South East region.

IVR Hourly Rate Trend in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +22 13 £375 -26.82%
Buckinghamshire +11 11 £525 +50.00% 2
Hampshire +1 2 - -
Surrey - 2 £444 - 1
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 25 February 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for IVR.

1 35 (61.40%) Cisco
2 28 (49.12%) VoIP
3 24 (42.11%) Cisco Certification
4 20 (35.09%) Avaya
5 19 (33.33%) CCNA
6 18 (31.58%) Telecoms
7 17 (29.82%) CTI
8 13 (22.81%) Ethernet
8 13 (22.81%) F5
8 13 (22.81%) Analytical Skills
9 12 (21.05%) Workflow
10 11 (19.30%) Remedy
10 11 (19.30%) Customer Requirements
11 10 (17.54%) DNS
11 10 (17.54%) CCNP
11 10 (17.54%) PBX
12 9 (15.79%) WAN
12 9 (15.79%) CRM
12 9 (15.79%) Genesys
12 9 (15.79%) Finance
12 9 (15.79%) Cisco CUCM
13 8 (14.04%) Driving Licence
13 8 (14.04%) PSTN
14 7 (12.28%) ADSL
14 7 (12.28%) MPLS
14 7 (12.28%) Firewall
14 7 (12.28%) Migration
14 7 (12.28%) Agile Software Development
14 7 (12.28%) Retail
14 7 (12.28%) Data Centre

IVR
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.26%) Oracle Collaboration Suite
1 3 (5.26%) Skype for Business
2 1 (1.75%) WebSphere
Applications
1 4 (7.02%) MS Office
2 3 (5.26%) MS Excel
3 2 (3.51%) MS Visio
Communications & Networking
1 28 (49.12%) VoIP
2 17 (29.82%) CTI
3 13 (22.81%) Ethernet
4 10 (17.54%) DNS
4 10 (17.54%) PBX
5 9 (15.79%) WAN
6 8 (14.04%) PSTN
7 7 (12.28%) ADSL
7 7 (12.28%) Firewall
7 7 (12.28%) MPLS
8 6 (10.53%) Unified Communications
9 4 (7.02%) Cisco ICM
9 4 (7.02%) IP Telephony
10 3 (5.26%) Cisco IPT
10 3 (5.26%) H.323
10 3 (5.26%) RTP
10 3 (5.26%) Skype
11 2 (3.51%) LAN
11 2 (3.51%) MVNO
12 1 (1.75%) Broadband
Database & Business Intelligence
1 3 (5.26%) SQL Server
2 2 (3.51%) Data Mart
3 1 (1.75%) Apache Cassandra
3 1 (1.75%) Data Warehouse
3 1 (1.75%) Hadoop
3 1 (1.75%) MongoDB
3 1 (1.75%) MySQL
3 1 (1.75%) Relational Database
3 1 (1.75%) SQL Server 2012
3 1 (1.75%) SQL Server Integration Services
3 1 (1.75%) SQL Server Reporting Services
Development Applications
1 3 (5.26%) JIRA
2 2 (3.51%) Cucumber
3 1 (1.75%) Bugzilla
3 1 (1.75%) Git (software)
3 1 (1.75%) Selenium
3 1 (1.75%) Subversion
3 1 (1.75%) Trac
General
1 18 (31.58%) Telecoms
2 9 (15.79%) Finance
3 7 (12.28%) Retail
4 1 (1.75%) Advertising
4 1 (1.75%) Billing
4 1 (1.75%) General Ledger
4 1 (1.75%) Marketing
Job Titles
1 14 (24.56%) Analyst
2 13 (22.81%) Network Analyst
3 11 (19.30%) Network Operations Analyst
3 11 (19.30%) Operations Analyst
4 10 (17.54%) Designer
4 10 (17.54%) Solutions Designer
5 8 (14.04%) Architect
5 8 (14.04%) Solutions Architect
6 6 (10.53%) Unified Communications Engineer
7 4 (7.02%) CRM Architect
7 4 (7.02%) CRM Solutions Architect
7 4 (7.02%) Customer Solutions Architect
7 4 (7.02%) Voice Engineer
8 3 (5.26%) Developer
9 2 (3.51%) Cisco Specialist
9 2 (3.51%) Consultant
9 2 (3.51%) Delivery Manager
9 2 (3.51%) Software Engineer
9 2 (3.51%) Technical Leader
9 2 (3.51%) Test Engineer
Libraries, Frameworks & Software Standards
1 2 (3.51%) CSS
1 2 (3.51%) Gherkin
2 1 (1.75%) Oracle GoldenGate
2 1 (1.75%) Spring
2 1 (1.75%) Web Services
Miscellaneous
1 13 (22.81%) Analytical Skills
2 8 (14.04%) Driving Licence
3 7 (12.28%) Data Centre
4 6 (10.53%) e-Health
5 3 (5.26%) Handset
5 3 (5.26%) Mobile App
6 1 (1.75%) Algorithms
6 1 (1.75%) Computer Science
6 1 (1.75%) Data Structures
6 1 (1.75%) Management Information System
6 1 (1.75%) Reference Data
6 1 (1.75%) Security Operations Centre
6 1 (1.75%) Social Media
6 1 (1.75%) User Experience
Operating Systems
1 2 (3.51%) Linux
1 2 (3.51%) Windows
2 1 (1.75%) Red Hat Enterprise Linux
2 1 (1.75%) Unix
Processes & Methodologies
1 12 (21.05%) Workflow
2 11 (19.30%) Customer Requirements
3 9 (15.79%) CRM
4 7 (12.28%) Agile Software Development
4 7 (12.28%) High Availability
4 7 (12.28%) Migration
5 6 (10.53%) Disaster Recovery
5 6 (10.53%) ITIL
6 4 (7.02%) Cisco ICM Scripting
6 4 (7.02%) Project Management
6 4 (7.02%) WFM
7 3 (5.26%) Change Management
7 3 (5.26%) ITIL V3
7 3 (5.26%) Service Delivery
7 3 (5.26%) Software Engineering
7 3 (5.26%) Stakeholder Management
8 2 (3.51%) BCP
8 2 (3.51%) ITSM
8 2 (3.51%) Pair Programming
8 2 (3.51%) Service Management
Programming Languages
1 5 (8.77%) Java
2 3 (5.26%) SQL
3 2 (3.51%) JavaScript
3 2 (3.51%) T-SQL
4 1 (1.75%) Python
Qualifications
1 24 (42.11%) Cisco Certification
2 19 (33.33%) CCNA
3 10 (17.54%) CCNP
4 4 (7.02%) CCIE
4 4 (7.02%) Degree
5 3 (5.26%) CCNP Voice
6 2 (3.51%) CCVP
7 1 (1.75%) SC Cleared
7 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 2 (3.51%) PCI DSS
1 2 (3.51%) SDET
1 2 (3.51%) SLA
2 1 (1.75%) QA
System Software
1 1 (1.75%) Active Directory
Systems Management
1 9 (15.79%) Cisco CUCM
2 6 (10.53%) CA Spectrum
3 4 (7.02%) Cisco IPCC
3 4 (7.02%) Cisco UCCE
3 4 (7.02%) Cisco UCCX
4 1 (1.75%) Amdocs OSS
4 1 (1.75%) Netcool
Vendors
1 35 (61.40%) Cisco
2 20 (35.09%) Avaya
3 13 (22.81%) F5
4 11 (19.30%) Remedy
5 9 (15.79%) Genesys
6 6 (10.53%) CA
7 5 (8.77%) Microsoft
8 4 (7.02%) Huawei
8 4 (7.02%) Oracle
8 4 (7.02%) Verint
9 3 (5.26%) Mitel
10 1 (1.75%) Ab Initio
10 1 (1.75%) Cramer
10 1 (1.75%) Infor
10 1 (1.75%) Informatica
10 1 (1.75%) Netezza
10 1 (1.75%) NICE Systems
10 1 (1.75%) Red Hat
10 1 (1.75%) Salesforce.com
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