The table below looks at the prevalence of the term IVR in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited IVR over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 403 406 452
Rank change year-on-year
+3 +46
Permanent jobs citing IVR 27 57 23
As % of all permanent IT jobs located in the South East 0.15% 0.27% 0.10%
As % of the Miscellaneous category 0.37% 0.70% 0.26%
Number of salaries quoted 18 49 16
Median salary £53,750 £40,000 £47,500
Median salary % change year-on-year
+34.37% -15.78%
90% offered a salary of more than £28,500 £33,000 £26,250
10% offered a salary of more than £65,750 £65,000 £52,500
UK excluding London median salary £43,750 £50,000 £44,000
% change year-on-year
-12.50% +13.63%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South East region.

Miscellaneous Category
South East
Permanent IT job ads with a match in the
Miscellaneous category
7308 8194 8752
As % of all permanent IT jobs located in the South East 39.67% 39.28% 38.77%
Number of salaries quoted 6088 6414 6811
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IVR
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing IVR as a proportion of all IT jobs with a match in the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South East region.

IVR Salary Trend in the South East

IVR
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IVR across the South East region over the 3 months to 25 July 2016.

IVR Salary Histogram in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +3 14 £28,500 -32.94%
Surrey +13 7 £55,000 +30.95%
Hampshire +1 6 £57,500 +21.05%
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 25 July 2016, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for IVR.

1 40 (68.97%) VoIP
2 39 (67.24%) Cisco
3 36 (62.07%) WAN
4 34 (58.62%) LAN
5 33 (56.90%) Telecoms
6 29 (50.00%) Cisco Certification
7 23 (39.66%) TCP/IP
8 22 (37.93%) Avaya
9 20 (34.48%) SLA
9 20 (34.48%) CTI
9 20 (34.48%) Microsoft
10 19 (32.76%) Internet
11 17 (29.31%) Finance
12 16 (27.59%) Cisco CUCM
13 15 (25.86%) Mitel
13 15 (25.86%) Linux
14 14 (24.14%) SQL
14 14 (24.14%) ITIL
14 14 (24.14%) CCNA
14 14 (24.14%) Analytical Skills
15 13 (22.41%) CCNP
15 13 (22.41%) IP Telephony
16 12 (20.69%) Degree
16 12 (20.69%) DNS
16 12 (20.69%) PBX
16 12 (20.69%) MS Office
16 12 (20.69%) Cisco UCCX
17 11 (18.97%) SQL Server
17 11 (18.97%) Windows
17 11 (18.97%) VXML

IVR
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (17.24%) Skype for Business
2 2 (3.45%) IIS
3 1 (1.72%) WebSphere
Applications
1 12 (20.69%) MS Office
2 7 (12.07%) MS Excel
3 1 (1.72%) MS Project
3 1 (1.72%) MS Visio
3 1 (1.72%) Spreadsheet
Business Applications
1 3 (5.17%) SAP Oil and Gas
Cloud Services
1 1 (1.72%) SaaS
Communications & Networking
1 40 (68.97%) VoIP
2 36 (62.07%) WAN
3 34 (58.62%) LAN
4 23 (39.66%) TCP/IP
5 20 (34.48%) CTI
6 19 (32.76%) Internet
7 13 (22.41%) IP Telephony
8 12 (20.69%) DNS
8 12 (20.69%) PBX
9 11 (18.97%) Firewall
10 9 (15.52%) BIG-IP
10 9 (15.52%) SSL
10 9 (15.52%) VPN
11 8 (13.79%) Cisco ICM
11 8 (13.79%) Cisco IOS
12 7 (12.07%) LDAP
12 7 (12.07%) Network Security
13 6 (10.34%) Cisco IPT
14 5 (8.62%) Asterisk PBX
14 5 (8.62%) Ethernet
Database & Business Intelligence
1 11 (18.97%) SQL Server
2 3 (5.17%) MySQL
2 3 (5.17%) Relational Database
2 3 (5.17%) SQL Server Integration Services
3 1 (1.72%) Data Warehouse
3 1 (1.72%) SQL Server 2008
3 1 (1.72%) SQL Server 2012
Development Applications
1 3 (5.17%) Bugzilla
1 3 (5.17%) Git (software)
1 3 (5.17%) JIRA
1 3 (5.17%) Subversion
2 1 (1.72%) Toad
General
1 33 (56.90%) Telecoms
2 17 (29.31%) Finance
3 5 (8.62%) Games
4 4 (6.90%) Manufacturing
5 3 (5.17%) Electronics
5 3 (5.17%) Marketing
6 2 (3.45%) Legal
Job Titles
1 13 (22.41%) Support Engineer
2 10 (17.24%) VoIP Engineer
3 8 (13.79%) Mitel Engineer
3 8 (13.79%) Mitel Support
3 8 (13.79%) Mitel VoIP Engineer
3 8 (13.79%) VoIP Support Engineer
4 6 (10.34%) Architect
4 6 (10.34%) Technical Engineer
5 5 (8.62%) Analyst
5 5 (8.62%) Escalation Engineer
5 5 (8.62%) Service Desk Engineer
5 5 (8.62%) Technical Architect
6 4 (6.90%) Communications Support Engineer
6 4 (6.90%) Service Desk Support
6 4 (6.90%) Service Manager
6 4 (6.90%) Technical Support
6 4 (6.90%) Technical Support Engineer
6 4 (6.90%) Telecoms Manager
6 4 (6.90%) Voice Engineer
6 4 (6.90%) Voice Specialist
Libraries, Frameworks & Software Standards
1 11 (18.97%) VXML
2 7 (12.07%) .NET
3 4 (6.90%) CCXML
3 4 (6.90%) JTAPI
3 4 (6.90%) RFC 2833
3 4 (6.90%) TAPI
3 4 (6.90%) Web Services
4 1 (1.72%) Ajax
4 1 (1.72%) HTML
4 1 (1.72%) Middleware
4 1 (1.72%) ODBC
4 1 (1.72%) WebSphere MQ
Miscellaneous
1 14 (24.14%) Analytical Skills
2 11 (18.97%) Replication
3 6 (10.34%) Enterprise Software
4 4 (6.90%) Computer Science
4 4 (6.90%) Driving Licence
4 4 (6.90%) Mathematics
5 3 (5.17%) Mobile App
6 1 (1.72%) Client/Server
6 1 (1.72%) Data Centre
6 1 (1.72%) Performance Metrics
6 1 (1.72%) PKI
6 1 (1.72%) Video Conferencing
Operating Systems
1 15 (25.86%) Linux
2 11 (18.97%) Windows
3 4 (6.90%) Windows Server
4 3 (5.17%) Windows Server 2008
4 3 (5.17%) Windows Server 2012
5 2 (3.45%) Windows Server 2003
5 2 (3.45%) Windows Vista
6 1 (1.72%) Unix
Processes & Methodologies
1 14 (24.14%) ITIL
2 10 (17.24%) Project Management
3 9 (15.52%) Load Balancing
4 8 (13.79%) Disaster Recovery
5 7 (12.07%) Incident Management
5 7 (12.07%) Presales
6 6 (10.34%) Mentoring
6 6 (10.34%) Product Management
6 6 (10.34%) WFM
7 5 (8.62%) Case Management
7 5 (8.62%) Coaching
7 5 (8.62%) CRM
8 4 (6.90%) Capacity Planning
8 4 (6.90%) Cisco ICM Scripting
8 4 (6.90%) Network Architecture
8 4 (6.90%) Service Management
8 4 (6.90%) Software Deployment
8 4 (6.90%) Speech Recognition
9 3 (5.17%) Digital Marketing
9 3 (5.17%) High Availability
Programming Languages
1 14 (24.14%) SQL
2 6 (10.34%) C#
3 4 (6.90%) T-SQL
4 3 (5.17%) C
5 1 (1.72%) Java
5 1 (1.72%) JavaScript
5 1 (1.72%) VBA
Qualifications
1 29 (50.00%) Cisco Certification
2 14 (24.14%) CCNA
3 13 (22.41%) CCNP
4 12 (20.69%) Degree
5 6 (10.34%) MCSE
5 6 (10.34%) Microsoft Certification
6 5 (8.62%) MCP
7 4 (6.90%) CCNP Voice
8 2 (3.45%) MCSA
8 2 (3.45%) PRINCE2 Certification
9 1 (1.72%) Microsoft Certified Architect
9 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 20 (34.48%) SLA
2 9 (15.52%) PCI DSS
3 4 (6.90%) PA-DSS
3 4 (6.90%) Sarbanes-Oxley
System Software
1 5 (8.62%) VMware Infrastructure
2 3 (5.17%) Active Directory
3 1 (1.72%) vSphere
Systems Management
1 16 (27.59%) Cisco CUCM
2 12 (20.69%) Cisco UCCX
3 8 (13.79%) Cisco UCCE
4 5 (8.62%) Cisco IPCC
Vendors
1 39 (67.24%) Cisco
2 22 (37.93%) Avaya
3 20 (34.48%) Microsoft
4 15 (25.86%) Mitel
5 9 (15.52%) CheckPoint
5 9 (15.52%) Genesys
5 9 (15.52%) VMware
6 5 (8.62%) Salesforce.com
7 4 (6.90%) NEC
7 4 (6.90%) Nortel
7 4 (6.90%) Polycom
8 3 (5.17%) SAP
9 2 (3.45%) Verint
10 1 (1.72%) IBM
10 1 (1.72%) IBM Sterling
10 1 (1.72%) Oracle
Aylesbury
Bluetown Online LTD
Salary: £27000 - £40000 per annum
Posted: 27 days ago
South East England
Computer Futures
Salary: £120000 - £140000 per annum + competitive
Posted: 21 days ago