The table below looks at the prevalence of the term IVR in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 430 425 393
Rank change year-on-year
-5 -32
Permanent jobs citing IVR 11 26 59
As % of all permanent IT jobs located in the South East 0.050% 0.12% 0.25%
As % of the Miscellaneous category 0.14% 0.33% 0.69%
Number of salaries quoted 11 13 51
Average salary £40,000 £55,000 £42,500
Average salary % change year-on-year
-27.27% +29.41%
90% offered a salary of more than £25,000 £52,500 £32,500
10% offered a salary of more than £45,635 £60,000 £58,250
UK excluding London average salary £42,500 £50,000 £42,500
% change year-on-year
-15.00% +17.64%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South East region.

Miscellaneous Category
South East
Permanent IT job ads with a match in the
Miscellaneous category
7676 7898 8551
As % of all permanent IT jobs located in the South East 35.13% 36.47% 36.65%
Number of salaries quoted 5934 6206 7328
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,500 £26,000 £26,250
10% offered a salary of more than £64,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South East region.

IVR Salary Trend in the South East

IVR
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IVR across the South East region over the 3 months to 19 December 2014.

IVR Salary Histogram in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -5 4 £40,000 -12.08%
Hampshire - 3 £45,635 - 1
Berkshire -2 2 £47,500 -20.83% 2
Buckinghamshire -4 2 £25,000 -58.33%
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 19 December 2014, IT jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 19 (55.88%) Telecoms
2 13 (38.24%) VoIP
3 11 (32.35%) Genesys
4 10 (29.41%) Internet
5 9 (26.47%) Broadband
5 9 (26.47%) Smartphone
6 8 (23.53%) DNS
6 8 (23.53%) Citrix
6 8 (23.53%) Cisco
7 7 (20.59%) HTTP
7 7 (20.59%) TCP/IP
7 7 (20.59%) SS7
7 7 (20.59%) Linux
7 7 (20.59%) Analytical Skills
7 7 (20.59%) Active Directory
8 6 (17.65%) Mobile App
8 6 (17.65%) PBX
8 6 (17.65%) Software Testing
9 5 (14.71%) Service Management
9 5 (14.71%) SLA
9 5 (14.71%) Cisco UCCX
10 4 (11.76%) SCCM
10 4 (11.76%) NFS
10 4 (11.76%) SOAP
10 4 (11.76%) XML
10 4 (11.76%) Rendezvous
10 4 (11.76%) Degree
10 4 (11.76%) Security Cleared
10 4 (11.76%) ISTQB Foundation Certification
10 4 (11.76%) Wireshark

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 19 December 2014, IT jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) SharePoint
1 4 (11.76%) MS Exchange
1 4 (11.76%) Exchange Server 2007
1 4 (11.76%) SharePoint 2010
Applications
1 3 (8.82%) MS Office
1 3 (8.82%) MS Excel
Communications & Networking
1 13 (38.24%) VoIP
2 10 (29.41%) Internet
3 9 (26.47%) Broadband
4 8 (23.53%) DNS
5 7 (20.59%) SS7
5 7 (20.59%) HTTP
5 7 (20.59%) TCP/IP
6 6 (17.65%) PBX
7 4 (11.76%) SMS
7 4 (11.76%) ISUP
7 4 (11.76%) INAP
7 4 (11.76%) LDAP
7 4 (11.76%) Wireshark
8 3 (8.82%) RTP
8 3 (8.82%) Asterisk PBX
8 3 (8.82%) CTI
9 2 (5.88%) Nortel Meridian
10 1 (2.94%) Cisco ICM
10 1 (2.94%) EIGRP
10 1 (2.94%) Cisco IOS
Database & Business Intelligence
1 2 (5.88%) MySQL
1 2 (5.88%) SQL Server
1 2 (5.88%) Relational Database
Development Applications
1 2 (5.88%) Bugzilla
1 2 (5.88%) Subversion
1 2 (5.88%) JIRA
1 2 (5.88%) Git (software)
General
1 19 (55.88%) Telecoms
2 3 (8.82%) Finance
2 3 (8.82%) Legal
3 2 (5.88%) Retail
3 2 (5.88%) Marketing
3 2 (5.88%) Back Office
Job Titles
1 10 (29.41%) Analyst
2 9 (26.47%) Solutions Architect
2 9 (26.47%) Architect
3 6 (17.65%) Service Analyst
4 4 (11.76%) Test Analyst
5 3 (8.82%) Service Manager
5 3 (8.82%) Help Desk Analyst
5 3 (8.82%) Service Desk Analyst
5 3 (8.82%) Service Desk Manager
6 2 (5.88%) Facilities Manager
6 2 (5.88%) Service Support Manager
6 2 (5.88%) 1st Line Support Manager
6 2 (5.88%) Mitel Engineer
6 2 (5.88%) Support Manager
6 2 (5.88%) 1st Line Support
6 2 (5.88%) Systems Manager
6 2 (5.88%) Software Tester
6 2 (5.88%) Help Desk Support
6 2 (5.88%) Development Manager
6 2 (5.88%) Tester
Libraries, Frameworks & Software Standards
1 4 (11.76%) SOAP
1 4 (11.76%) XML
1 4 (11.76%) Rendezvous
2 3 (8.82%) FreeSWITCH
Miscellaneous
1 9 (26.47%) Smartphone
2 7 (20.59%) Analytical Skills
3 6 (17.65%) Mobile App
4 3 (8.82%) Video Conferencing
4 3 (8.82%) PDA
4 3 (8.82%) Blackberry
5 2 (5.88%) Statistics
5 2 (5.88%) Mobile Payment
6 1 (2.94%) Management Information System
Operating Systems
1 7 (20.59%) Linux
2 4 (11.76%) Red Hat Enterprise Linux
2 4 (11.76%) UNIX
2 4 (11.76%) Solaris
3 3 (8.82%) Windows
Processes & Methodologies
1 6 (17.65%) Software Testing
2 5 (14.71%) Service Management
3 4 (11.76%) ITIL
3 4 (11.76%) ITSM
3 4 (11.76%) User Acceptance Testing
3 4 (11.76%) Line Management
4 2 (5.88%) Resource Management
4 2 (5.88%) Problem Management
4 2 (5.88%) Web Testing
4 2 (5.88%) Manual Testing
4 2 (5.88%) Root Cause Analysis
4 2 (5.88%) Functional Testing
4 2 (5.88%) Agile Software Development
4 2 (5.88%) Automated Testing
4 2 (5.88%) Software Engineering
4 2 (5.88%) Migration
4 2 (5.88%) E-Commerce
4 2 (5.88%) CAD
5 1 (2.94%) Disaster Recovery
5 1 (2.94%) Information Security
Programming Languages
1 4 (11.76%) Java
1 4 (11.76%) Perl
2 3 (8.82%) Python
2 3 (8.82%) Bash Shell
3 2 (5.88%) C
3 2 (5.88%) SQL
3 2 (5.88%) T-SQL
Qualifications
1 4 (11.76%) ISEB
1 4 (11.76%) Degree
1 4 (11.76%) Security Cleared
1 4 (11.76%) ISTQB Foundation Certification
2 3 (8.82%) A+ Certification
3 1 (2.94%) CCNA
3 1 (2.94%) Cisco Certification
3 1 (2.94%) SC Cleared
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 7 (20.59%) Active Directory
2 4 (11.76%) NFS
3 3 (8.82%) Kamailio
Systems Management
1 5 (14.71%) Cisco UCCX
2 4 (11.76%) SCCM
3 1 (2.94%) Cisco CUCM
Vendors
1 11 (32.35%) Genesys
2 8 (23.53%) Cisco
2 8 (23.53%) Citrix
3 4 (11.76%) Red Hat
3 4 (11.76%) TIBCO
3 4 (11.76%) Mitel
3 4 (11.76%) Redknee
4 3 (8.82%) Altiris
5 2 (5.88%) Avaya
5 2 (5.88%) Microsoft
5 2 (5.88%) Nortel
5 2 (5.88%) Verint
6 1 (2.94%) CheckPoint
South East
Vodafone
Posted: 8 hours ago
Bracknell
People Source
Salary: £55000 - £65000 per annum + 25 days, pension, BUPA
Posted: Yesterday