The first table below looks at the prevalence of the term IVR in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the South East region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 421 402 421
Rank change year-on-year
-19 +19
Permanent jobs citing IVR 27 37 22
As % of all permanent IT jobs located in the South East 0.12% 0.17% 0.095%
As % of the Miscellaneous category 0.40% 0.57% 0.31%
Number of salaries quoted 17 30 9
Average salary £46,500 £41,250 £45,000
Average salary % change year-on-year
+12.72% -8.33%
90% offered a salary of more than £24,975 £22,500 £39,300
10% offered a salary of more than £52,500 £55,550 £49,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
Miscellaneous Category
South East
Permanent IT job ads with a match in the
Miscellaneous category
6822 6495 7033
As % of all permanent IT jobs located in the South East 30.32% 29.64% 30.46%
Number of salaries quoted 5260 5323 5962
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%
IVR
England

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South East region.

IVR Salary Trend in the South East

IVR
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IVR across the South East region over the 3 months to 1 August 2014.

IVR Salary Histogram in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 17 £47,000 +74.07%
Surrey -7 5 £26,375 -44.47%
West Sussex -7 2 £52,500 +20.00%
Hampshire -11 2 £21,250 -5.55%
Buckinghamshire -20 1 £50,000 +19.04%
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 1 August 2014, IT jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 35 (70.00%) Telecoms
2 15 (30.00%) SMS
3 14 (28.00%) Java
3 14 (28.00%) Solaris
3 14 (28.00%) Linux
3 14 (28.00%) Genesys
4 13 (26.00%) TCP/IP
5 12 (24.00%) DNS
5 12 (24.00%) HTTP
5 12 (24.00%) NFS
5 12 (24.00%) UNIX
5 12 (24.00%) Perl
5 12 (24.00%) SOAP
5 12 (24.00%) Avaya
5 12 (24.00%) Citrix
5 12 (24.00%) INAP
5 12 (24.00%) Red Hat
5 12 (24.00%) Red Hat Enterprise Linux
5 12 (24.00%) Mobile App
6 11 (22.00%) ISTQB Foundation Certification
6 11 (22.00%) Wireshark
6 11 (22.00%) User Acceptance Testing
6 11 (22.00%) Software Testing
6 11 (22.00%) ISUP
6 11 (22.00%) ISEB
6 11 (22.00%) Internet
6 11 (22.00%) TIBCO
6 11 (22.00%) Rendezvous
6 11 (22.00%) SS7
6 11 (22.00%) XML

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 1 August 2014, IT jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.00%) Exchange Server 2007
1 4 (8.00%) SharePoint
1 4 (8.00%) MS Exchange
1 4 (8.00%) SharePoint 2010
2 2 (4.00%) WebSphere
3 1 (2.00%) IIS
Applications
1 3 (6.00%) MS Excel
1 3 (6.00%) MS Office
2 1 (2.00%) MS PowerPoint
Business Applications
1 2 (4.00%) Nortel Periphonics
Cloud Services
1 2 (4.00%) SaaS
Communications & Networking
1 15 (30.00%) SMS
2 13 (26.00%) TCP/IP
3 12 (24.00%) DNS
3 12 (24.00%) HTTP
3 12 (24.00%) INAP
4 11 (22.00%) Wireshark
4 11 (22.00%) ISUP
4 11 (22.00%) Internet
4 11 (22.00%) SS7
4 11 (22.00%) LDAP
4 11 (22.00%) VoIP
5 9 (18.00%) Broadband
6 7 (14.00%) PBX
7 5 (10.00%) Symposium
8 4 (8.00%) CTI
9 2 (4.00%) LAN
9 2 (4.00%) WAN
9 2 (4.00%) DEFINITY
9 2 (4.00%) Unified Communications
10 1 (2.00%) M3UA
Database & Business Intelligence
1 2 (4.00%) MongoDB
1 2 (4.00%) NoSQL
2 1 (2.00%) Relational Database
General
1 35 (70.00%) Telecoms
2 5 (10.00%) Finance
3 2 (4.00%) Legal
3 2 (4.00%) Financial Institution
4 1 (2.00%) Banking
4 1 (2.00%) Retail
4 1 (2.00%) Billing
Job Titles
1 16 (32.00%) Analyst
2 11 (22.00%) Test Analyst
3 9 (18.00%) Architect
3 9 (18.00%) Solutions Architect
4 5 (10.00%) Service Analyst
5 4 (8.00%) Mitel Engineer
6 3 (6.00%) Service Desk Manager
6 3 (6.00%) Service Manager
6 3 (6.00%) Service Desk Analyst
7 2 (4.00%) Help Desk Support
7 2 (4.00%) Support Manager
7 2 (4.00%) Help Desk Manager
7 2 (4.00%) Avaya Engineer
7 2 (4.00%) Avaya Specialist
7 2 (4.00%) 1st Line Support Manager
7 2 (4.00%) Service Support Manager
7 2 (4.00%) Development Manager
7 2 (4.00%) Help Desk Analyst
7 2 (4.00%) 1st Line Support
7 2 (4.00%) Java Development Manager
Libraries, Frameworks & Software Standards
1 12 (24.00%) SOAP
2 11 (22.00%) Rendezvous
2 11 (22.00%) XML
3 6 (12.00%) Web Services
4 4 (8.00%) VXML
5 2 (4.00%) Java EE
Miscellaneous
1 12 (24.00%) Mobile App
2 9 (18.00%) Smartphone
3 2 (4.00%) Clustering
3 2 (4.00%) Video Conferencing
3 2 (4.00%) PDA
3 2 (4.00%) Statistics
3 2 (4.00%) Blackberry
4 1 (2.00%) Digital Media
4 1 (2.00%) Speech Recognition
Operating Systems
1 14 (28.00%) Solaris
1 14 (28.00%) Linux
2 12 (24.00%) UNIX
2 12 (24.00%) Red Hat Enterprise Linux
3 5 (10.00%) Windows
4 1 (2.00%) Windows Server 2012
4 1 (2.00%) Windows Server 2003
4 1 (2.00%) Windows Server 2008
Processes & Methodologies
1 11 (22.00%) User Acceptance Testing
1 11 (22.00%) Software Testing
2 4 (8.00%) Stakeholder Management
2 4 (8.00%) Service Management
2 4 (8.00%) Workflow
2 4 (8.00%) ITSM
2 4 (8.00%) Problem Management
2 4 (8.00%) ITIL
3 2 (4.00%) Agile Software Development
3 2 (4.00%) Workflow Management
3 2 (4.00%) Software Engineering
3 2 (4.00%) Scrum
3 2 (4.00%) Migration
3 2 (4.00%) Service Delivery
3 2 (4.00%) Disaster Recovery
3 2 (4.00%) CAD
3 2 (4.00%) Workforce Management Optimization
4 1 (2.00%) Network Architecture
4 1 (2.00%) Analytics
4 1 (2.00%) Campaign Management
Programming Languages
1 14 (28.00%) Java
2 12 (24.00%) Perl
3 1 (2.00%) SQL
Qualifications
1 11 (22.00%) ISTQB Foundation Certification
1 11 (22.00%) ISEB
2 3 (6.00%) Cisco Certification
2 3 (6.00%) CCNA
3 2 (4.00%) Security Cleared
3 2 (4.00%) A+ Certification
4 1 (2.00%) RHCE
4 1 (2.00%) JNCIA
Quality Assurance & Compliance
1 1 (2.00%) SLA
1 1 (2.00%) ISO/IEC 27001
System Software
1 12 (24.00%) NFS
2 7 (14.00%) Active Directory
3 3 (6.00%) VMware Infrastructure
4 2 (4.00%) vSphere
5 1 (2.00%) Hyper-V
Systems Management
1 4 (8.00%) SCCM
1 4 (8.00%) Cisco UCCX
Vendors
1 14 (28.00%) Genesys
2 12 (24.00%) Avaya
2 12 (24.00%) Citrix
2 12 (24.00%) Red Hat
3 11 (22.00%) TIBCO
4 9 (18.00%) Nortel
5 8 (16.00%) Redknee
6 6 (12.00%) Cisco
7 5 (10.00%) Mitel
8 3 (6.00%) Sun
8 3 (6.00%) VMware
9 2 (4.00%) Altiris
9 2 (4.00%) IBM
10 1 (2.00%) Verint
10 1 (2.00%) Juniper
10 1 (2.00%) Novell
10 1 (2.00%) Microsoft
South East
Vodafone
Posted: 15 days ago