The table below looks at the prevalence of the term IVR in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 370 427 393
Rank change year-on-year
+57 -34
Permanent jobs citing IVR 68 26 33
As % of all permanent IT jobs located in the South East 0.33% 0.12% 0.16%
As % of the Miscellaneous category 0.83% 0.31% 0.43%
Number of salaries quoted 60 16 21
Average salary £42,500 £34,000 £42,500
Average salary % change year-on-year
+25.00% -20.00%
90% offered a salary of more than £33,000 £24,125 £22,500
10% offered a salary of more than £65,000 £48,750 £52,500
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South East region.

Miscellaneous Category
South East
Permanent IT job ads with a match in the
Miscellaneous category
8153 8378 7700
As % of all permanent IT jobs located in the South East 39.13% 37.63% 36.27%
Number of salaries quoted 6477 6330 6262
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £27,500 £25,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,500 £40,000 £40,000
% change year-on-year
+1.25% -

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South East region.

IVR Salary Trend in the South East

IVR
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IVR across the South East region over the 3 months to 28 August 2015.

IVR Salary Histogram in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +33 37 £42,500 -8.60%
Surrey +20 22 £40,500 +52.83% 1
Hampshire +9 6 £47,500 +115.90%
Buckinghamshire -10 2 £31,000 -38.00%
Kent - 1 £40,000 -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 68 (61.82%) Telecoms
2 50 (45.45%) Cisco
3 47 (42.73%) VoIP
4 46 (41.82%) WAN
4 46 (41.82%) LAN
5 44 (40.00%) CRM
6 40 (36.36%) CTI
7 39 (35.45%) Finance
8 38 (34.55%) Firewall
9 35 (31.82%) PBX
10 34 (30.91%) VPN
10 34 (30.91%) DNS
11 32 (29.09%) CCNA
11 32 (29.09%) Cisco Certification
11 32 (29.09%) Analytical Skills
12 27 (24.55%) Cisco UCCX
12 27 (24.55%) Cisco CUCM
12 27 (24.55%) Windows
13 25 (22.73%) Avaya
14 22 (20.00%) Disaster Recovery
15 21 (19.09%) SSL
15 21 (19.09%) Internet
15 21 (19.09%) CheckPoint
15 21 (19.09%) Software Licensing
15 21 (19.09%) Cisco IOS
15 21 (19.09%) Network Security
16 20 (18.18%) Genesys
17 19 (17.27%) HTML
17 19 (17.27%) JavaScript
18 17 (15.45%) Web Services

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Applications
1 10 (9.09%) MS Excel
2 7 (6.36%) MS PowerPoint
3 4 (3.64%) MS Office
4 3 (2.73%) MS Visio
Business Applications
1 5 (4.55%) Dynamics CRM
2 3 (2.73%) SAP Oil and Gas
Cloud Services
1 3 (2.73%) SaaS
Communications & Networking
1 47 (42.73%) VoIP
2 46 (41.82%) WAN
2 46 (41.82%) LAN
3 40 (36.36%) CTI
4 38 (34.55%) Firewall
5 35 (31.82%) PBX
6 34 (30.91%) VPN
6 34 (30.91%) DNS
7 21 (19.09%) Internet
7 21 (19.09%) SSL
7 21 (19.09%) Cisco IOS
7 21 (19.09%) Network Security
8 15 (13.64%) BIG-IP
8 15 (13.64%) EIGRP
9 14 (12.73%) RTP
9 14 (12.73%) Q.931
9 14 (12.73%) ISDN
10 13 (11.82%) HTTPS
10 13 (11.82%) HTTP
10 13 (11.82%) LDAP
Database & Business Intelligence
1 8 (7.27%) SQL Server
2 7 (6.36%) SQL Server 2008
2 7 (6.36%) SQL Server 2012
3 6 (5.45%) SQL Server Integration Services
3 6 (5.45%) SQL Server Analysis Services
4 3 (2.73%) NoSQL
5 1 (0.91%) Relational Database
5 1 (0.91%) MySQL
Development Applications
1 1 (0.91%) Bugzilla
1 1 (0.91%) Subversion
1 1 (0.91%) JIRA
1 1 (0.91%) Git (software)
General
1 68 (61.82%) Telecoms
2 39 (35.45%) Finance
3 14 (12.73%) Financial Institution
4 11 (10.00%) Banking
5 10 (9.09%) Back Office
6 6 (5.45%) Marketing
7 5 (4.55%) Retail
7 5 (4.55%) Legal
8 3 (2.73%) Manufacturing
8 3 (2.73%) Electronics
9 1 (0.91%) Pharmaceutical
Job Titles
1 16 (14.55%) Architect
1 16 (14.55%) Account Manager
2 15 (13.64%) Voice Specialist
3 14 (12.73%) Technical Architect
4 10 (9.09%) Sales Executive
5 8 (7.27%) Avaya Specialist
6 7 (6.36%) VoIP Specialist
6 7 (6.36%) Network Engineer
7 5 (4.55%) Support Engineer
7 5 (4.55%) 3rd Line Support
7 5 (4.55%) Unified Communications Manager
8 4 (3.64%) Analyst
8 4 (3.64%) IT Manager
8 4 (3.64%) 3rd Line Support Engineer
9 3 (2.73%) Voice Engineer
9 3 (2.73%) Telecoms Engineer
9 3 (2.73%) Senior Analyst
10 2 (1.82%) Development Manager
10 2 (1.82%) Applications Specialist
10 2 (1.82%) Cisco Specialist
Libraries, Frameworks & Software Standards
1 19 (17.27%) HTML
2 17 (15.45%) Web Services
3 15 (13.64%) VXML
4 14 (12.73%) JTAPI
4 14 (12.73%) TAPI
4 14 (12.73%) CCXML
5 13 (11.82%) Ajax
5 13 (11.82%) .NET
6 3 (2.73%) Visualforce
7 1 (0.91%) XML
7 1 (0.91%) EJB
7 1 (0.91%) SOAP
7 1 (0.91%) Java EE
7 1 (0.91%) EJB 3.0
Miscellaneous
1 32 (29.09%) Analytical Skills
2 14 (12.73%) PKI
3 10 (9.09%) Enterprise Software
4 7 (6.36%) Computer Science
5 3 (2.73%) DTV
5 3 (2.73%) Tandem
6 2 (1.82%) e-Health
6 2 (1.82%) Management Information System
7 1 (0.91%) Economics
7 1 (0.91%) Data Integration
7 1 (0.91%) Mobile App
7 1 (0.91%) Data Protection Act
7 1 (0.91%) Mobile Payment
7 1 (0.91%) Data Centre
Operating Systems
1 27 (24.55%) Windows
2 9 (8.18%) Linux
3 8 (7.27%) Windows Server 2008
3 8 (7.27%) Windows Server 2012
Processes & Methodologies
1 44 (40.00%) CRM
2 22 (20.00%) Disaster Recovery
3 21 (19.09%) Software Licensing
4 17 (15.45%) Load Balancing
5 16 (14.55%) Risk Management
5 16 (14.55%) Information Security
6 15 (13.64%) Patch Management
7 14 (12.73%) Stakeholder Management
8 13 (11.82%) ITIL
8 13 (11.82%) ERP
9 11 (10.00%) Project Management
10 10 (9.09%) Business Development
10 10 (9.09%) Workforce Management Optimization
10 10 (9.09%) Analytics
10 10 (9.09%) Predictive Analytics
11 7 (6.36%) User Acceptance Testing
11 7 (6.36%) Capacity Management
11 7 (6.36%) System Integration Testing
11 7 (6.36%) Agile Software Development
11 7 (6.36%) BCP
Programming Languages
1 19 (17.27%) JavaScript
2 13 (11.82%) Java
3 12 (10.91%) SQL
4 7 (6.36%) T-SQL
5 3 (2.73%) Apex Code
6 1 (0.91%) C
Qualifications
1 32 (29.09%) CCNA
1 32 (29.09%) Cisco Certification
2 16 (14.55%) Degree
3 6 (5.45%) CCNP
3 6 (5.45%) CCVP
4 1 (0.91%) SC Cleared
4 1 (0.91%) Security Cleared
4 1 (0.91%) CISM
4 1 (0.91%) CISSP
Quality Assurance & Compliance
1 14 (12.73%) PCI DSS
2 1 (0.91%) ISO/IEC 27001
System Software
1 2 (1.82%) VMware Infrastructure
2 1 (0.91%) Active Directory
Systems Management
1 27 (24.55%) Cisco UCCX
1 27 (24.55%) Cisco CUCM
2 6 (5.45%) Cisco IPCC
2 6 (5.45%) Cisco UCCE
3 2 (1.82%) CA Spectrum
Vendors
1 50 (45.45%) Cisco
2 25 (22.73%) Avaya
3 21 (19.09%) CheckPoint
4 20 (18.18%) Genesys
5 14 (12.73%) Nortel
6 8 (7.27%) VMware
7 6 (5.45%) Verint
7 6 (5.45%) Microsoft
8 3 (2.73%) SAP
8 3 (2.73%) Siebel
8 3 (2.73%) Salesforce.com
9 2 (1.82%) CA
9 2 (1.82%) Nokia
9 2 (1.82%) NetQoS
9 2 (1.82%) Mitel
9 2 (1.82%) F5
9 2 (1.82%) Oracle
9 2 (1.82%) Juniper
Surrey
Spring Technology
Salary: Benefits
Posted: Yesterday