The table below looks at the prevalence of the term IVR in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 415 428 409
Rank change year-on-year
+13 -19
Permanent jobs citing IVR 36 24 35
As % of all permanent IT jobs located in the South East 0.17% 0.10% 0.16%
As % of the Miscellaneous category 0.47% 0.27% 0.44%
Number of salaries quoted 23 19 24
Average salary £50,000 £50,000 £40,000
Average salary % change year-on-year
- +25.00%
90% offered a salary of more than £36,800 £40,000 £24,000
10% offered a salary of more than £64,000 £60,500 £55,000
UK excluding London average salary £50,000 £44,000 £50,000
% change year-on-year
+13.63% -12.00%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South East region.

Miscellaneous Category
South East
Permanent IT job ads with a match in the
Miscellaneous category
7626 8869 7913
As % of all permanent IT jobs located in the South East 35.38% 36.97% 35.25%
Number of salaries quoted 5901 6914 6386
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South East region.

IVR Salary Trend in the South East

IVR
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IVR across the South East region over the 3 months to 21 April 2015.

IVR Salary Histogram in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +14 18 £50,000 +5.26% 1
Hampshire +4 10 £40,000 - 2
Kent - 4 £40,000 -
Surrey +16 2 £65,000 +96.96%
Buckinghamshire -6 1 - -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 21 April 2015, IT jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 28 (53.85%) Telecoms
2 20 (38.46%) Genesys
3 17 (32.69%) Root Cause Analysis
4 15 (28.85%) Verint
4 15 (28.85%) CTI
5 14 (26.92%) Fault Management
6 13 (25.00%) Cisco
7 11 (21.15%) Avaya
7 11 (21.15%) SQL
7 11 (21.15%) PBX
7 11 (21.15%) VoIP
8 10 (19.23%) Analytical Skills
8 10 (19.23%) Windows
9 9 (17.31%) Microsoft
9 9 (17.31%) Degree
10 8 (15.38%) Agile Software Development
11 7 (13.46%) Marketing
11 7 (13.46%) RTP
11 7 (13.46%) SS7
11 7 (13.46%) Project Management
11 7 (13.46%) WAN
11 7 (13.46%) LAN
11 7 (13.46%) TCP/IP
11 7 (13.46%) MS Excel
11 7 (13.46%) CRM
12 6 (11.54%) MS Office
12 6 (11.54%) Web Services
12 6 (11.54%) DNS
12 6 (11.54%) IP Telephony
12 6 (11.54%) Workflow

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 21 April 2015, IT jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.85%) Apache
Applications
1 7 (13.46%) MS Excel
2 6 (11.54%) MS Office
3 4 (7.69%) MS Visio
3 4 (7.69%) MS PowerPoint
Business Applications
1 1 (1.92%) SAP Oil and Gas
Cloud Services
1 6 (11.54%) SaaS
2 2 (3.85%) IaaS
3 1 (1.92%) Force.com
Communications & Networking
1 15 (28.85%) CTI
2 11 (21.15%) PBX
2 11 (21.15%) VoIP
3 7 (13.46%) WAN
3 7 (13.46%) TCP/IP
3 7 (13.46%) RTP
3 7 (13.46%) SS7
3 7 (13.46%) LAN
4 6 (11.54%) Firewall
4 6 (11.54%) IP Telephony
4 6 (11.54%) DNS
5 5 (9.62%) HTTP
5 5 (9.62%) Cisco ICM
5 5 (9.62%) Asterisk PBX
6 4 (7.69%) VLAN
7 3 (5.77%) VPN
8 2 (3.85%) LDAP
8 2 (3.85%) DECT
8 2 (3.85%) ISDN
8 2 (3.85%) HTTPS
Database & Business Intelligence
1 4 (7.69%) SQL Server
1 4 (7.69%) NoSQL
2 2 (3.85%) SQL Server 2012
2 2 (3.85%) Relational Database
2 2 (3.85%) MySQL
2 2 (3.85%) Data Warehouse
2 2 (3.85%) SQL Server Integration Services
2 2 (3.85%) SQL Server Analysis Services
2 2 (3.85%) SQL Server 2008
2 2 (3.85%) Hadoop
Development Applications
1 2 (3.85%) Bugzilla
1 2 (3.85%) Subversion
1 2 (3.85%) JIRA
1 2 (3.85%) Git (software)
General
1 28 (53.85%) Telecoms
2 7 (13.46%) Marketing
3 5 (9.62%) Finance
4 2 (3.85%) Legal
4 2 (3.85%) Back Office
4 2 (3.85%) Retail
5 1 (1.92%) Pharmaceutical
5 1 (1.92%) Electronics
5 1 (1.92%) Manufacturing
Job Titles
1 14 (26.92%) Support Engineer
2 13 (25.00%) 3rd Line Support
3 11 (21.15%) 3rd Line Support Engineer
4 6 (11.54%) Analyst
5 4 (7.69%) Architect
5 4 (7.69%) Senior Analyst
6 3 (5.77%) Avaya Specialist
7 2 (3.85%) Voice Engineer
7 2 (3.85%) Facilities Manager
7 2 (3.85%) Principal Architect
7 2 (3.85%) Mitel Engineer
7 2 (3.85%) Principal Engineer
7 2 (3.85%) VoIP Specialist
7 2 (3.85%) Principal Solutions Architect
7 2 (3.85%) Systems Manager
7 2 (3.85%) Software Tester
7 2 (3.85%) Telecoms Engineer
7 2 (3.85%) Systems Support Engineer
7 2 (3.85%) Tester
7 2 (3.85%) Developer
Libraries, Frameworks & Software Standards
1 6 (11.54%) Web Services
2 5 (9.62%) VXML
3 4 (7.69%) HTML
3 4 (7.69%) Visualforce
4 3 (5.77%) FreeSWITCH
5 2 (3.85%) CCXML
5 2 (3.85%) .NET
5 2 (3.85%) JTAPI
5 2 (3.85%) Ajax
5 2 (3.85%) TAPI
6 1 (1.92%) COM
Miscellaneous
1 10 (19.23%) Analytical Skills
2 3 (5.77%) Computer Science
3 2 (3.85%) Video Conferencing
3 2 (3.85%) Open Source
3 2 (3.85%) Mobile App
3 2 (3.85%) Mobile Payment
3 2 (3.85%) Management Information System
3 2 (3.85%) Economics
3 2 (3.85%) PKI
4 1 (1.92%) PDA
4 1 (1.92%) Data Protection Act
4 1 (1.92%) Mathematics
4 1 (1.92%) Blackberry
4 1 (1.92%) DTV
Operating Systems
1 10 (19.23%) Windows
2 5 (9.62%) Linux
3 2 (3.85%) Windows Server 2008
3 2 (3.85%) Windows Server 2012
Processes & Methodologies
1 17 (32.69%) Root Cause Analysis
2 14 (26.92%) Fault Management
3 8 (15.38%) Agile Software Development
4 7 (13.46%) CRM
4 7 (13.46%) Project Management
5 6 (11.54%) Workflow
6 4 (7.69%) Migration
6 4 (7.69%) Scrum
6 4 (7.69%) Data Management
6 4 (7.69%) ERP
6 4 (7.69%) ETL
6 4 (7.69%) Regression Testing
6 4 (7.69%) Release Management
6 4 (7.69%) Data Migration
6 4 (7.69%) Information Architecture
6 4 (7.69%) Agile Project Management
7 3 (5.77%) Line Management
7 3 (5.77%) Disaster Recovery
7 3 (5.77%) Load Balancing
7 3 (5.77%) Speech Recognition
Programming Languages
1 11 (21.15%) SQL
2 4 (7.69%) T-SQL
2 4 (7.69%) Apex Code
2 4 (7.69%) JavaScript
3 3 (5.77%) Bash Shell
3 3 (5.77%) C
3 3 (5.77%) Python
4 2 (3.85%) Erlang
4 2 (3.85%) Java
Qualifications
1 9 (17.31%) Degree
2 5 (9.62%) CCNA
2 5 (9.62%) Cisco Certification
3 4 (7.69%) Security Cleared
4 3 (5.77%) SC Cleared
5 1 (1.92%) A+ Certification
5 1 (1.92%) CISM
5 1 (1.92%) CISSP
Quality Assurance & Compliance
1 5 (9.62%) SLA
2 3 (5.77%) PCI DSS
3 1 (1.92%) ISO/IEC 27001
System Software
1 4 (7.69%) VMware Infrastructure
2 3 (5.77%) Kamailio
3 2 (3.85%) Active Directory
Systems Management
1 1 (1.92%) Cisco UCCX
1 1 (1.92%) Cisco CUCM
Vendors
1 20 (38.46%) Genesys
2 15 (28.85%) Verint
3 13 (25.00%) Cisco
4 11 (21.15%) Avaya
5 9 (17.31%) Microsoft
6 4 (7.69%) Nortel
6 4 (7.69%) Siebel
6 4 (7.69%) Salesforce.com
6 4 (7.69%) VMware
6 4 (7.69%) Mitel
7 2 (3.85%) Oracle
8 1 (1.92%) SAP
8 1 (1.92%) CheckPoint
8 1 (1.92%) Altiris
Hampshire
Harvey Nash IT Recruitment UK
Salary: Benefits
Posted: Yesterday
South East
Imperative People
Salary: £40000 - £45000 per annum + £6,600 car allowance + full bens
Posted: 6 days ago