The table below looks at the prevalence of the term IVR in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 419 403 402
Rank change year-on-year
-16 -1
Permanent jobs citing IVR 23 32 39
As % of all permanent IT jobs located in the South East 0.10% 0.15% 0.17%
As % of the Miscellaneous category 0.29% 0.44% 0.47%
Number of salaries quoted 13 19 31
Average salary £28,500 £42,500 £45,000
Average salary % change year-on-year
-32.94% -5.55%
90% offered a salary of more than £22,850 £21,700 £30,000
10% offered a salary of more than £46,500 £54,100 £55,000
UK excluding London average salary £45,000 £45,000 £40,000
% change year-on-year
- +12.50%
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the South East region.

Miscellaneous Category
South East
Permanent IT job ads with a match in the
Miscellaneous category
7939 7334 8221
As % of all permanent IT jobs located in the South East 36.19% 34.63% 35.99%
Number of salaries quoted 5997 5993 6876
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £26,500 £25,000 £26,000
10% offered a salary of more than £62,500 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

IVR
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the South East region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in the South East

IVR
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the South East region.

IVR Salary Trend in the South East

IVR
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IVR across the South East region over the 3 months to 22 September 2014.

IVR Salary Histogram in the South East

IVR
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IVR within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -1 13 £46,500 -11.42% 2
Surrey -4 6 £26,500 +8.16%
Hampshire -6 4 £25,250 +29.48%
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 32 (74.42%) Telecoms
2 15 (34.88%) TCP/IP
2 15 (34.88%) Software Testing
2 15 (34.88%) Mobile App
3 14 (32.56%) SMS
4 13 (30.23%) DNS
4 13 (30.23%) HTTP
4 13 (30.23%) NFS
4 13 (30.23%) ISEB
4 13 (30.23%) Citrix
4 13 (30.23%) Java
4 13 (30.23%) Perl
4 13 (30.23%) SOAP
4 13 (30.23%) XML
4 13 (30.23%) Solaris
4 13 (30.23%) Linux
4 13 (30.23%) LDAP
4 13 (30.23%) UNIX
4 13 (30.23%) SS7
4 13 (30.23%) ISUP
4 13 (30.23%) INAP
4 13 (30.23%) Red Hat
4 13 (30.23%) TIBCO
4 13 (30.23%) Rendezvous
4 13 (30.23%) ISTQB Foundation Certification
4 13 (30.23%) User Acceptance Testing
4 13 (30.23%) Red Hat Enterprise Linux
4 13 (30.23%) Wireshark
5 12 (27.91%) Analytical Skills
6 10 (23.26%) Genesys

IVR
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.30%) MS Exchange
1 4 (9.30%) SharePoint
1 4 (9.30%) Exchange Server 2007
1 4 (9.30%) SharePoint 2010
2 1 (2.33%) IIS
Applications
1 3 (6.98%) MS Office
1 3 (6.98%) MS Excel
Communications & Networking
1 15 (34.88%) TCP/IP
2 14 (32.56%) SMS
3 13 (30.23%) DNS
3 13 (30.23%) HTTP
3 13 (30.23%) LDAP
3 13 (30.23%) SS7
3 13 (30.23%) ISUP
3 13 (30.23%) INAP
3 13 (30.23%) Wireshark
4 10 (23.26%) Internet
4 10 (23.26%) VoIP
5 9 (20.93%) Broadband
6 5 (11.63%) PBX
7 4 (9.30%) Symposium
8 2 (4.65%) CTI
8 2 (4.65%) DEFINITY
8 2 (4.65%) Unified Communications
9 1 (2.33%) IP Telephony
Database & Business Intelligence
1 3 (6.98%) Relational Database
2 2 (4.65%) MySQL
2 2 (4.65%) SQL Server
Development Applications
1 2 (4.65%) Bugzilla
1 2 (4.65%) Subversion
1 2 (4.65%) JIRA
1 2 (4.65%) Git (software)
General
1 32 (74.42%) Telecoms
2 3 (6.98%) Finance
3 2 (4.65%) Legal
4 1 (2.33%) Banking
4 1 (2.33%) Billing
Job Titles
1 18 (41.86%) Analyst
2 13 (30.23%) Test Analyst
3 9 (20.93%) Architect
3 9 (20.93%) Solutions Architect
4 5 (11.63%) Service Analyst
5 3 (6.98%) Service Desk Manager
5 3 (6.98%) Service Desk Analyst
5 3 (6.98%) Service Manager
6 2 (4.65%) Software Tester
6 2 (4.65%) Help Desk Support
6 2 (4.65%) Help Desk Analyst
6 2 (4.65%) 1st Line Support
6 2 (4.65%) Tester
6 2 (4.65%) Help Desk Manager
6 2 (4.65%) Support Manager
6 2 (4.65%) 1st Line Support Manager
6 2 (4.65%) Avaya Engineer
6 2 (4.65%) Avaya Specialist
6 2 (4.65%) Service Support Manager
6 2 (4.65%) Mitel Engineer
Libraries, Frameworks & Software Standards
1 13 (30.23%) SOAP
1 13 (30.23%) XML
1 13 (30.23%) Rendezvous
Miscellaneous
1 15 (34.88%) Mobile App
2 12 (27.91%) Analytical Skills
3 9 (20.93%) Smartphone
4 2 (4.65%) Blackberry
4 2 (4.65%) PDA
4 2 (4.65%) Statistics
4 2 (4.65%) Mobile Payment
4 2 (4.65%) Video Conferencing
5 1 (2.33%) Digital Media
Operating Systems
1 13 (30.23%) Solaris
1 13 (30.23%) Linux
1 13 (30.23%) UNIX
1 13 (30.23%) Red Hat Enterprise Linux
2 3 (6.98%) Windows
3 1 (2.33%) Windows Server 2008
3 1 (2.33%) Windows Server 2012
3 1 (2.33%) Windows Server 2003
Processes & Methodologies
1 15 (34.88%) Software Testing
2 13 (30.23%) User Acceptance Testing
3 4 (9.30%) Service Management
3 4 (9.30%) Stakeholder Management
3 4 (9.30%) ITIL
3 4 (9.30%) ITSM
3 4 (9.30%) Problem Management
3 4 (9.30%) Mentoring
4 2 (4.65%) Migration
4 2 (4.65%) Workflow
4 2 (4.65%) CAD
4 2 (4.65%) E-Commerce
4 2 (4.65%) Agile Software Development
4 2 (4.65%) Workflow Management
4 2 (4.65%) Automated Testing
4 2 (4.65%) Software Engineering
4 2 (4.65%) Workforce Management Optimization
4 2 (4.65%) Line Management
4 2 (4.65%) Functional Testing
4 2 (4.65%) Manual Testing
Programming Languages
1 13 (30.23%) Java
1 13 (30.23%) Perl
2 3 (6.98%) SQL
3 2 (4.65%) T-SQL
3 2 (4.65%) C
Qualifications
1 13 (30.23%) ISEB
1 13 (30.23%) ISTQB Foundation Certification
2 2 (4.65%) A+ Certification
2 2 (4.65%) Degree
2 2 (4.65%) Security Cleared
Quality Assurance & Compliance
1 1 (2.33%) ISO/IEC 27001
System Software
1 13 (30.23%) NFS
2 7 (16.28%) Active Directory
3 1 (2.33%) Hyper-V
3 1 (2.33%) VMware Infrastructure
Systems Management
1 4 (9.30%) SCCM
1 4 (9.30%) Cisco UCCX
Vendors
1 13 (30.23%) Citrix
1 13 (30.23%) Red Hat
1 13 (30.23%) TIBCO
2 10 (23.26%) Genesys
3 9 (20.93%) Redknee
4 7 (16.28%) Avaya
5 5 (11.63%) Cisco
6 4 (9.30%) Nortel
7 3 (6.98%) Mitel
7 3 (6.98%) Microsoft
8 2 (4.65%) Altiris
9 1 (2.33%) Novell
9 1 (2.33%) VMware
Bracknell, Berkshire
Vodafone
Posted: 11 hours ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £52,000 to £55,000 per annum up to 55k plus 25 days holiday and o
Posted: Yesterday
South East England
Real Staffing
Salary: £50000 - £60000 per annum + 20% Bonus+Pension+Healthcare+Car/Allowance
Posted: 10 days ago
Slough
Bluefire Consulting
Salary: £50000 - £60000 per annum + Bonus + Excellent Benefits
Posted: 17 days ago