The table below looks at the statistics for the Support Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 231 224 245
Rank change year-on-year
-7 +21
Contract jobs requiring a Support Manager 13 14 8
As % of all contract IT jobs located in the South East 0.14% 0.16% 0.082%
As % of the Job Titles category 0.15% 0.18% 0.089%
Number of daily rates quoted 10 7 5
Average daily rate
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£375 £340 £275
Average daily rate % change year-on-year
+10.29% +23.63%
90% offered a daily rate of more than £274 £218 £223
10% offered a daily rate of more than £403 £540 £436
UK excluding London average daily rate £380 £400 £250
% change year-on-year
-5.00% +60.00%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £13.50
UK excluding London average hourly rate - £22.50 £18.00
% change year-on-year
- +25.00%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8510 7978 8958
As % of all contract IT jobs located in the South East 91.49% 92.72% 92.26%
Number of daily rates quoted 4704 4273 4115
Average daily rate £360 £363 £350
Average daily rate % change year-on-year
-0.68% +3.57%
90% offered a daily rate of more than £213 £218 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 438 486 609
Average hourly rate £16.49 £15.50 £17.50
Average hourly rate % change year-on-year
+6.38% -11.42%
90% offered a hourly rate of more than £10.57 £11.25 £11.00
10% offered a hourly rate of more than £42.50 £39.50 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the South East

Support Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the South East region.

Support Manager Daily Rate Trend in the South East

Support Manager
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the South East region over the 3 months to 2 October 2014.

Support Manager Daily Rate Histogram in the South East

Support Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the South East region.

Support Manager Hourly Rate Trend in the South East

Support Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the South East region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -7 7 £375 +25.00% 5
East Sussex - 3 £413 -
Berkshire +13 2 £269 -40.22%
Kent - 1 £350 -
Oxfordshire - - - - 3
Surrey - - - - 4
West Sussex - - - -
Buckinghamshire - - - -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 2 October 2014, IT contractor jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 22 (56.41%) ITIL
2 14 (35.90%) SLA
3 10 (25.64%) Service Delivery
4 8 (20.51%) Change Management
5 6 (15.38%) Service Desk Management
6 5 (12.82%) People Management
6 5 (12.82%) Security Cleared
6 5 (12.82%) Resource Management
6 5 (12.82%) Finance
6 5 (12.82%) Migration
6 5 (12.82%) Risk Management
6 5 (12.82%) Windows
7 4 (10.26%) ITIL Certification
7 4 (10.26%) Microsoft
7 4 (10.26%) SAP
7 4 (10.26%) Telecoms
7 4 (10.26%) Quality Management
7 4 (10.26%) Problem Management
7 4 (10.26%) Incident Management
7 4 (10.26%) Retail
8 3 (7.69%) Operations Management
8 3 (7.69%) SC Cleared
8 3 (7.69%) Process Management
8 3 (7.69%) Project Management
9 2 (5.13%) ITSM
9 2 (5.13%) Service Management
9 2 (5.13%) Programme Management
9 2 (5.13%) Configuration Management
9 2 (5.13%) Active Directory
9 2 (5.13%) BMC

Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 2 October 2014, IT contractor jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.13%) MS Exchange
2 1 (2.56%) Live Communications Server
2 1 (2.56%) Exchange Server 2003
2 1 (2.56%) Exchange Server 2010
2 1 (2.56%) IIS
2 1 (2.56%) SharePoint
2 1 (2.56%) Blackberry Enterprise Server
2 1 (2.56%) LiveLink
Applications
1 2 (5.13%) MS Excel
1 2 (5.13%) MS Office
Communications & Networking
1 1 (2.56%) Radio Access Network
1 1 (2.56%) 4G
1 1 (2.56%) LTE
1 1 (2.56%) DHCP
1 1 (2.56%) DNS
1 1 (2.56%) 3G
1 1 (2.56%) 2G
Database & Business Intelligence
1 1 (2.56%) Oracle Database 11g
1 1 (2.56%) Oracle Database
1 1 (2.56%) EDRMS
General
1 5 (12.82%) Finance
2 4 (10.26%) Telecoms
2 4 (10.26%) Retail
3 1 (2.56%) Front Office
3 1 (2.56%) Back Office
Miscellaneous
1 1 (2.56%) Data Protection Act
1 1 (2.56%) Digital Media
1 1 (2.56%) Enterprise Software
1 1 (2.56%) Blackberry
1 1 (2.56%) Handset
1 1 (2.56%) Clustering
Operating Systems
1 5 (12.82%) Windows
2 1 (2.56%) Windows Server 2008
2 1 (2.56%) Windows Server 2012
2 1 (2.56%) Windows XP
2 1 (2.56%) Windows Server 2003
Processes & Methodologies
1 22 (56.41%) ITIL
2 10 (25.64%) Service Delivery
3 8 (20.51%) Change Management
4 6 (15.38%) Service Desk Management
5 5 (12.82%) People Management
5 5 (12.82%) Resource Management
5 5 (12.82%) Migration
5 5 (12.82%) Risk Management
6 4 (10.26%) Quality Management
6 4 (10.26%) Problem Management
6 4 (10.26%) Incident Management
7 3 (7.69%) Operations Management
7 3 (7.69%) Process Management
7 3 (7.69%) Project Management
8 2 (5.13%) ITSM
8 2 (5.13%) Service Management
8 2 (5.13%) Programme Management
8 2 (5.13%) Configuration Management
8 2 (5.13%) Root Cause Analysis
8 2 (5.13%) Capacity Management
Programming Languages
1 2 (5.13%) VBScript
1 2 (5.13%) VB
1 2 (5.13%) PowerShell
2 1 (2.56%) SQL
Qualifications
1 5 (12.82%) Security Cleared
2 4 (10.26%) ITIL Certification
3 3 (7.69%) SC Cleared
4 1 (2.56%) DV Cleared
4 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (35.90%) SLA
System Software
1 2 (5.13%) Active Directory
Systems Management
1 2 (5.13%) BMC PATROL
1 2 (5.13%) SCSM
1 2 (5.13%) SolarWinds Orion
Vendors
1 4 (10.26%) Microsoft
1 4 (10.26%) SAP
2 2 (5.13%) BMC
2 2 (5.13%) SolarWinds
3 1 (2.56%) Huawei
3 1 (2.56%) Nokia Solutions and Networks
3 1 (2.56%) Oracle
3 1 (2.56%) Cisco
3 1 (2.56%) Ericsson
3 1 (2.56%) Open Text