The table below looks at the statistics for the Support Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Manager
Rank 257 222 224
Rank change year-on-year
-35 +2
Contract jobs requiring a Support Manager 4 29 11
As % of all contract IT jobs located in the South East 0.042% 0.32% 0.13%
As % of the Job Titles category 0.045% 0.34% 0.14%
Number of daily rates quoted 3 21 6
Average daily rate
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£375 £375 £339
Average daily rate % change year-on-year
- +10.70%
UK excluding London average daily rate £431 £375 £319
% change year-on-year
+15.00% +17.64%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £21.63
UK excluding London average hourly rate - - £22.50
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8806 8448 7862
As % of all contract IT jobs located in the South East 92.37% 91.86% 92.80%
Number of daily rates quoted 5200 4616 4096
Average daily rate £375 £350 £358
Average daily rate % change year-on-year
+7.14% -2.23%
90% offered a daily rate of more than £230 £213 £205
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 408 400 542
Average hourly rate £16.00 £16.48 £17.00
Average hourly rate % change year-on-year
-2.91% -3.05%
90% offered a hourly rate of more than £11.17 £11.00 £11.75
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the South East

Support Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the South East region.

Support Manager Daily Rate Trend in the South East

Support Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the South East region.

Support Manager Hourly Rate Trend in the South East

Support Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +4 2 £315 -17.10% 2
East Sussex -7 2 £375 -9.09%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 6 (46.15%) Finance
2 5 (38.46%) MS Office
3 4 (30.77%) ITIL
3 4 (30.77%) MS Excel
3 4 (30.77%) Service Management
4 3 (23.08%) ATM
4 3 (23.08%) SLA
4 3 (23.08%) Financial Institution
4 3 (23.08%) Agile Software Development
5 2 (15.38%) Continuous Improvement
5 2 (15.38%) Waterfall
5 2 (15.38%) Performance Monitoring
5 2 (15.38%) Analytical Skills
5 2 (15.38%) People Management
5 2 (15.38%) Cisco
5 2 (15.38%) Windows
5 2 (15.38%) Project Management
6 1 (7.69%) SSL
6 1 (7.69%) Service Delivery
6 1 (7.69%) Change Management
6 1 (7.69%) Migration
6 1 (7.69%) Cisco IPCC
6 1 (7.69%) VMware
6 1 (7.69%) IBM Notes
6 1 (7.69%) PRINCE2
6 1 (7.69%) Active Directory
6 1 (7.69%) Dell
6 1 (7.69%) ITIL Certification
6 1 (7.69%) NetApp
6 1 (7.69%) Lotus

Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) IBM Notes
1 1 (7.69%) Drupal
Applications
1 5 (38.46%) MS Office
2 4 (30.77%) MS Excel
Cloud Services
1 1 (7.69%) Google Analytics
1 1 (7.69%) Office 365
Communications & Networking
1 3 (23.08%) ATM
2 1 (7.69%) SSL
2 1 (7.69%) Wi-Fi
2 1 (7.69%) Cisco IPT
2 1 (7.69%) PABX
General
1 6 (46.15%) Finance
2 3 (23.08%) Financial Institution
3 1 (7.69%) Telecoms
3 1 (7.69%) Local Government
Miscellaneous
1 2 (15.38%) Analytical Skills
2 1 (7.69%) Private Cloud
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Android
2 1 (7.69%) Windows 7
2 1 (7.69%) Apple iOS
2 1 (7.69%) Windows 8
Processes & Methodologies
1 4 (30.77%) Service Management
1 4 (30.77%) ITIL
2 3 (23.08%) Agile Software Development
3 2 (15.38%) Waterfall
3 2 (15.38%) Continuous Improvement
3 2 (15.38%) Performance Monitoring
3 2 (15.38%) People Management
3 2 (15.38%) Project Management
4 1 (7.69%) Dashboard Development
4 1 (7.69%) Root Cause Analysis
4 1 (7.69%) Analytics
4 1 (7.69%) Network Management
4 1 (7.69%) Web Development
4 1 (7.69%) PRINCE2
4 1 (7.69%) Service Delivery
4 1 (7.69%) Change Management
4 1 (7.69%) Migration
Qualifications
1 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 1 (7.69%) Active Directory
Systems Management
1 1 (7.69%) Cisco IPCC
1 1 (7.69%) Cisco CUCM
Vendors
1 2 (15.38%) Cisco
2 1 (7.69%) Dell
2 1 (7.69%) NetApp
2 1 (7.69%) Lotus
2 1 (7.69%) Salesforce.com
2 1 (7.69%) Bloomberg
2 1 (7.69%) VMware
2 1 (7.69%) Google
2 1 (7.69%) Verint