The table below looks at the statistics for the Support Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Manager
Rank 516 509 496
Rank change year-on-year
-7 -13
Contract jobs requiring a Support Manager 74 77 62
As % of all contract IT jobs located in England 0.14% 0.15% 0.13%
As % of the Job Titles category 0.15% 0.17% 0.14%
Number of daily rates quoted 61 54 43
Average daily rate
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of your Daily Rate
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£450 £403 £385
Average daily rate % change year-on-year
+11.80% +4.54%
90% offered a daily rate of more than £250 £293 £217
10% offered a daily rate of more than £550 £625 £550
UK excluding London average daily rate £475 £380 £374
% change year-on-year
+25.00% +1.60%
Number of hourly rates quoted 4 3 4
Average hourly rate £21.06 £18.00 £21.75
Average hourly rate % change year-on-year
+17.00% -17.24%
90% offered a hourly rate of more than £17.00 £16.80 £18.55
10% offered a hourly rate of more than £25.12 £18.00 £143.25
UK excluding London average hourly rate £25.12 - £20.00
Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49243 46583 44268
As % of all contract IT jobs located in England 92.84% 92.15% 92.92%
Number of daily rates quoted 32057 28819 26941
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1828 1854 1961
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.92% -2.85%
90% offered a hourly rate of more than £11.00 £10.53 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £41.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in England

Support Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the England region.

Support Manager Daily Rate Trend in England

Support Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 4 September 2015.

Support Manager Daily Rate Histogram in England

Support Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the England region.

Support Manager Hourly Rate Trend in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the England region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 35 £425 -15.00% 13
North West -21 20 £500 +33.33% 1
East of England +4 6 £475 -12.64% 2
South West -4 5 £324 -16.45% 7
South East -42 4 £381 +1.66% 9
Yorkshire -28 2 £243 -19.83% 2
West Midlands - 2 £210 - 2
Support Manager
UK

Support Manager
Top 30 Related IT Skills in England

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 42 (30.43%) Finance
2 41 (29.71%) ITIL
3 20 (14.49%) Security Cleared
4 19 (13.77%) Stakeholder Management
5 18 (13.04%) Service Delivery
5 18 (13.04%) SQL
5 18 (13.04%) Project Management
6 17 (12.32%) Service Management
7 16 (11.59%) PRINCE2
7 16 (11.59%) SLA
7 16 (11.59%) Microsoft
8 15 (10.87%) Windows
9 13 (9.42%) Agile Software Development
9 13 (9.42%) Supplier Management
10 12 (8.70%) Migration
10 12 (8.70%) SAP
10 12 (8.70%) Oracle
11 11 (7.97%) UNIX
11 11 (7.97%) QA
12 10 (7.25%) MS Office
12 10 (7.25%) Java
12 10 (7.25%) ERP
12 10 (7.25%) Performance Management
12 10 (7.25%) DV Cleared
13 9 (6.52%) Continuous Improvement
13 9 (6.52%) Analytical Skills
13 9 (6.52%) .NET
13 9 (6.52%) C
14 8 (5.80%) C#
14 8 (5.80%) Data Warehouse

Support Manager
Top Related IT Skills in England by Category

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.07%) Apache
1 7 (5.07%) Tomcat
2 5 (3.62%) SharePoint
3 2 (1.45%) IBM Notes
4 1 (0.72%) Lotus Domino
4 1 (0.72%) IIS
4 1 (0.72%) MS Exchange
4 1 (0.72%) Blackberry Enterprise Server
4 1 (0.72%) Oracle Workflow
4 1 (0.72%) Lync
4 1 (0.72%) Exchange Server 2010
Applications
1 10 (7.25%) MS Office
2 7 (5.07%) MS Excel
3 5 (3.62%) MS Project
4 4 (2.90%) MS PowerPoint
5 2 (1.45%) MS Visio
Business Applications
1 8 (5.80%) Hyperion Planning
2 4 (2.90%) Cognos Planning
2 4 (2.90%) CODA-Financials
3 3 (2.17%) Dynamics NAV
3 3 (2.17%) Dynamics AX
4 2 (1.45%) Oracle Applications
4 2 (1.45%) Agresso
4 2 (1.45%) SAP SD
5 1 (0.72%) SAP MM
5 1 (0.72%) SAP PP
5 1 (0.72%) SAP PM
5 1 (0.72%) Dynamics CRM
5 1 (0.72%) SAP Business One
Cloud Services
1 4 (2.90%) Office 365
2 1 (0.72%) Microsoft Azure
2 1 (0.72%) Amazon AWS
2 1 (0.72%) SaaS
Communications & Networking
1 7 (5.07%) Firewall
2 5 (3.62%) WAN
3 4 (2.90%) LAN
3 4 (2.90%) Network Security
4 3 (2.17%) VPN
4 3 (2.17%) DNS
4 3 (2.17%) MPLS
5 2 (1.45%) SAN
5 2 (1.45%) Internet
6 1 (0.72%) SMTP
6 1 (0.72%) DHCP
6 1 (0.72%) HTTP
6 1 (0.72%) TCP/IP
6 1 (0.72%) BGP
6 1 (0.72%) ICMP
6 1 (0.72%) H.323
6 1 (0.72%) Wireless
6 1 (0.72%) IP Telephony
6 1 (0.72%) Cisco IPT
6 1 (0.72%) NAS
Database & Business Intelligence
1 8 (5.80%) Data Warehouse
1 8 (5.80%) Essbase
1 8 (5.80%) Oracle Database
1 8 (5.80%) Hyperion Smart View
2 7 (5.07%) Oracle Database 11g
2 7 (5.07%) BusinessObjects
3 4 (2.90%) Crystal Reports
4 2 (1.45%) SQL Server
4 2 (1.45%) DB2
5 1 (0.72%) EDRMS
5 1 (0.72%) SQL Server 2005
Development Applications
1 1 (0.72%) Visual Studio
1 1 (0.72%) JIRA
1 1 (0.72%) Team Foundation Server
General
1 42 (30.43%) Finance
2 8 (5.80%) Retail
3 7 (5.07%) Publishing
4 6 (4.35%) Banking
5 3 (2.17%) Legal
5 3 (2.17%) Manufacturing
6 2 (1.45%) Telecoms
6 2 (1.45%) Law
6 2 (1.45%) Financial Institution
6 2 (1.45%) Local Government
6 2 (1.45%) Marketing
7 1 (0.72%) Billing
7 1 (0.72%) Investment Banking
7 1 (0.72%) Front Office
7 1 (0.72%) Automotive
Libraries, Frameworks & Software Standards
1 9 (6.52%) .NET
2 7 (5.07%) J2EE
3 3 (2.17%) Web Services
4 2 (1.45%) Middleware
5 1 (0.72%) HTML
Miscellaneous
1 9 (6.52%) Analytical Skills
2 6 (4.35%) NHS
3 5 (3.62%) Client/Server
4 3 (2.17%) Mainframe
4 3 (2.17%) Management Information System
4 3 (2.17%) EPoS
4 3 (2.17%) User Experience
4 3 (2.17%) Data Centre
5 2 (1.45%) Blackberry
5 2 (1.45%) Performance Metrics
5 2 (1.45%) CMDB
6 1 (0.72%) Fat Client
6 1 (0.72%) iPhone
6 1 (0.72%) Smart Meter
6 1 (0.72%) iPad
6 1 (0.72%) Hedge funds
6 1 (0.72%) BYOD
6 1 (0.72%) Clustering
6 1 (0.72%) Contract for Difference
6 1 (0.72%) Spread Betting
Operating Systems
1 15 (10.87%) Windows
2 11 (7.97%) UNIX
3 4 (2.90%) Windows Server 2003
4 3 (2.17%) Windows Server 2008
4 3 (2.17%) Windows 7
5 2 (1.45%) AIX
5 2 (1.45%) Linux
5 2 (1.45%) Windows Server 2012
6 1 (0.72%) Windows 2000
6 1 (0.72%) Windows 8
6 1 (0.72%) SUSE
Processes & Methodologies
1 41 (29.71%) ITIL
2 19 (13.77%) Stakeholder Management
3 18 (13.04%) Project Management
3 18 (13.04%) Service Delivery
4 17 (12.32%) Service Management
5 16 (11.59%) PRINCE2
6 13 (9.42%) Agile Software Development
6 13 (9.42%) Supplier Management
7 12 (8.70%) Migration
8 10 (7.25%) ERP
8 10 (7.25%) Performance Management
9 9 (6.52%) Continuous Improvement
10 8 (5.80%) Problem Management
11 7 (5.07%) Programme Management
11 7 (5.07%) Waterfall
11 7 (5.07%) Line Management
11 7 (5.07%) E-Commerce
12 6 (4.35%) BPEL
12 6 (4.35%) ITIL V3
12 6 (4.35%) Incident Management
Programming Languages
1 18 (13.04%) SQL
2 10 (7.25%) Java
3 9 (6.52%) C
4 8 (5.80%) C#
5 7 (5.07%) PL/SQL
6 5 (3.62%) C++
7 4 (2.90%) Python
7 4 (2.90%) JavaScript
8 2 (1.45%) COBOL
8 2 (1.45%) VB
9 1 (0.72%) VB.NET
9 1 (0.72%) ABAP
9 1 (0.72%) Perl
Qualifications
1 20 (14.49%) Security Cleared
2 10 (7.25%) DV Cleared
3 8 (5.80%) SC Cleared
4 7 (5.07%) ITIL Certification
5 5 (3.62%) Degree
6 3 (2.17%) MCSE
6 3 (2.17%) CCNA
6 3 (2.17%) Cisco Certification
6 3 (2.17%) Microsoft Certification
7 2 (1.45%) PRINCE2 Practitioner
8 1 (0.72%) PMP
8 1 (0.72%) PMI Certification
8 1 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 16 (11.59%) SLA
2 11 (7.97%) QA
3 3 (2.17%) ISO/IEC 27001
System Software
1 8 (5.80%) Active Directory
2 4 (2.90%) VMware Infrastructure
3 1 (0.72%) Hyper-V
3 1 (0.72%) XenApp
3 1 (0.72%) XenServer
3 1 (0.72%) vSphere
3 1 (0.72%) UAG
3 1 (0.72%) ISA Server
3 1 (0.72%) VMware Workstation
3 1 (0.72%) Microsoft App-V
Systems Management
1 3 (2.17%) SCCM
2 2 (1.45%) Cisco UCCX
2 2 (1.45%) Cisco CUCM
2 2 (1.45%) Tivoli Storage Manager
3 1 (0.72%) MIMEsweeper
3 1 (0.72%) Cisco IPCC
3 1 (0.72%) Backup Exec
3 1 (0.72%) Symantec Endpoint Protection
3 1 (0.72%) Tivoli
Vendors
1 16 (11.59%) Microsoft
2 12 (8.70%) Oracle
2 12 (8.70%) SAP
3 8 (5.80%) Hyperion
4 6 (4.35%) Cisco
4 6 (4.35%) VMware
5 4 (2.90%) CODA
5 4 (2.90%) Cognos
6 2 (1.45%) HP
6 2 (1.45%) JDA
6 2 (1.45%) Citrix
6 2 (1.45%) Lotus
6 2 (1.45%) RedPrairie
6 2 (1.45%) Endeca
6 2 (1.45%) LANDesk
7 1 (0.72%) Avaloq
7 1 (0.72%) Veeam
7 1 (0.72%) Verint
7 1 (0.72%) MobileIron
7 1 (0.72%) Actimize