The first table below looks at the demand for the Support Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Manager
Rank 465 419 447
Rank change year-on-year
-46 +28
Contract jobs requiring a Support Manager 125 84 130
As % of all contract IT jobs located in England 0.24% 0.19% 0.23%
As % of the Job Titles category 0.26% 0.21% 0.25%
Number of daily rates quoted 81 45 79
Average daily rate £396 £400 £443
Average daily rate % change year-on-year
-1.00% -9.60%
90% offered a daily rate of more than £206 £247 £250
10% offered a daily rate of more than £640 £625 £548
UK excluding London average daily rate £396 £400 £375
% change year-on-year
-1.00% +6.66%
Number of hourly rates quoted 1 3 4
Average hourly rate £20.50 £23.88 £30.00
Average hourly rate % change year-on-year
-14.13% -20.41%
UK excluding London average hourly rate £20.50 £23.88 £30.00
% change year-on-year
-14.13% -20.41%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Support Manager
UK

Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in England

Support Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the England region.

Support Manager Daily Rate Trend in England

Support Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 18 April 2014.

Support Manager Daily Rate Histogram in England

Support Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the England region.

Support Manager Hourly Rate Trend in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -5 56 £400 +1.58% 25
South East -9 30 £375 -8.53% 7
East of England -19 12 £400 -38.46% 4
South West -12 11 £424 +47.56% 2
Yorkshire -21 9 £650 +62.50% 1
East Midlands - 4 £225 - 1
North West -16 2 £215 -9.57% 2
Midlands - 1 £250 -
North East - - - - 1
West Midlands - - - - 5
Support Manager
UK

Support Manager
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 68 (32.23%) ITIL
2 55 (26.07%) Finance
3 52 (24.64%) Windows
4 49 (23.22%) Microsoft
5 36 (17.06%) Project Management
6 30 (14.22%) Service Delivery
7 28 (13.27%) Active Directory
8 25 (11.85%) MS Office
9 24 (11.37%) Service Management
10 21 (9.95%) SQL
10 21 (9.95%) Oracle
11 20 (9.48%) MS Excel
11 20 (9.48%) MS Exchange
12 19 (9.00%) SLA
13 18 (8.53%) HP
13 18 (8.53%) Citrix
13 18 (8.53%) Incident Management
13 18 (8.53%) Banking
14 17 (8.06%) Problem Management
15 16 (7.58%) Remedy
15 16 (7.58%) Security Cleared
16 15 (7.11%) PowerShell
16 15 (7.11%) XenDesktop
16 15 (7.11%) VPN
17 14 (6.64%) NetWare
17 14 (6.64%) Windows XP
17 14 (6.64%) VBScript
17 14 (6.64%) Windows 2000
17 14 (6.64%) IBM Notes
17 14 (6.64%) Novell

Support Manager
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (9.48%) MS Exchange
2 14 (6.64%) IBM Notes
3 8 (3.79%) SharePoint
4 4 (1.90%) SharePoint Server
4 4 (1.90%) Exchange Server 2010
5 3 (1.42%) SharePoint 2010
6 2 (0.95%) Tomcat
6 2 (0.95%) Apache
6 2 (0.95%) SharePoint 2013
7 1 (0.47%) Captiva
7 1 (0.47%) Adobe CQ
7 1 (0.47%) Exchange Server 2003
7 1 (0.47%) Exchange Server 2007
7 1 (0.47%) CMS
7 1 (0.47%) LiveLink
7 1 (0.47%) Documentum
7 1 (0.47%) NetWeaver
Applications
1 25 (11.85%) MS Office
2 20 (9.48%) MS Excel
3 5 (2.37%) MS PowerPoint
4 4 (1.90%) MS Project
4 4 (1.90%) InfoPath
5 3 (1.42%) MS Visio
Business Applications
1 5 (2.37%) Oracle Applications
1 5 (2.37%) Oracle EBS
2 3 (1.42%) Oracle EBS R12
3 2 (0.95%) Changepoint
4 1 (0.47%) Retail-J
4 1 (0.47%) Dynamics NAV
4 1 (0.47%) Dynamics GP
4 1 (0.47%) SAP ERP
4 1 (0.47%) Oracle Financials
4 1 (0.47%) Agresso
Cloud Services
1 10 (4.74%) Office 365
2 1 (0.47%) SaaS
Communications & Networking
1 15 (7.11%) VPN
2 7 (3.32%) LAN
2 7 (3.32%) WAN
3 5 (2.37%) Network Security
3 5 (2.37%) Wireless
4 2 (0.95%) Broadband
4 2 (0.95%) VoIP
4 2 (0.95%) Wi-Fi
5 1 (0.47%) NAS
5 1 (0.47%) IPsec
5 1 (0.47%) PBX
5 1 (0.47%) HTTP
5 1 (0.47%) TCP/IP
5 1 (0.47%) SAN
5 1 (0.47%) Intranet
Database & Business Intelligence
1 13 (6.16%) SQL Server
2 10 (4.74%) Oracle Database
3 5 (2.37%) SQL Server Analysis Services
3 5 (2.37%) SQL Server Integration Services
4 4 (1.90%) Data Warehouse
4 4 (1.90%) OLAP
4 4 (1.90%) PostgreSQL
4 4 (1.90%) SQL Server Reporting Services
4 4 (1.90%) Oracle OLAP
5 3 (1.42%) SQL Server 2008
5 3 (1.42%) Oracle Reports
6 2 (0.95%) SQL Server 2012
7 1 (0.47%) Microsoft Analysis Services
7 1 (0.47%) SQL Server 2005
7 1 (0.47%) DB2
7 1 (0.47%) DTS
7 1 (0.47%) MS Access
7 1 (0.47%) Oracle Database 10g
Development Applications
1 9 (4.27%) Dreamweaver
2 4 (1.90%) Visual Studio
3 2 (0.95%) Ant
3 2 (0.95%) Maven
3 2 (0.95%) Hudson
3 2 (0.95%) Jenkins
3 2 (0.95%) Git (software)
3 2 (0.95%) Team Foundation Server
General
1 55 (26.07%) Finance
2 18 (8.53%) Banking
3 10 (4.74%) Retail
4 7 (3.32%) Telecoms
5 6 (2.84%) Back Office
5 6 (2.84%) Investment Banking
6 5 (2.37%) Marketing
7 4 (1.90%) Front Office
7 4 (1.90%) Advertising
8 3 (1.42%) Legal
9 2 (0.95%) Manufacturing
10 1 (0.47%) Retail Banking
Libraries, Frameworks & Software Standards
1 6 (2.84%) Web Services
2 5 (2.37%) XML
2 5 (2.37%) .NET
3 4 (1.90%) ASP.NET
4 2 (0.95%) J2EE
5 1 (0.47%) RESTful
5 1 (0.47%) Oracle Fusion
5 1 (0.47%) JSON
5 1 (0.47%) SAP Basis
5 1 (0.47%) HTML
5 1 (0.47%) Flash
Miscellaneous
1 14 (6.64%) Blackberry
2 10 (4.74%) Client/Server
3 7 (3.32%) Management Information System
4 6 (2.84%) N-Tier
4 6 (2.84%) Enterprise Software
5 5 (2.37%) NHS
6 4 (1.90%) Replication
6 4 (1.90%) Equities
7 2 (0.95%) EPoS
8 1 (0.47%) Social Media
8 1 (0.47%) Credit Risk
8 1 (0.47%) Fat Client
8 1 (0.47%) FMCG
8 1 (0.47%) Video Conferencing
8 1 (0.47%) Smartphone
8 1 (0.47%) Data Protection Act
8 1 (0.47%) BBC
8 1 (0.47%) Handset
8 1 (0.47%) Thin Client
Operating Systems
1 52 (24.64%) Windows
2 14 (6.64%) NetWare
2 14 (6.64%) Windows XP
2 14 (6.64%) Windows 2000
3 11 (5.21%) Windows 7
4 8 (3.79%) Windows Server 2008
5 6 (2.84%) UNIX
6 5 (2.37%) Windows Server 2012
6 5 (2.37%) Linux
7 4 (1.90%) Mac OS X
7 4 (1.90%) Windows 8
8 2 (0.95%) Windows Server 2003
Processes & Methodologies
1 68 (32.23%) ITIL
2 36 (17.06%) Project Management
3 30 (14.22%) Service Delivery
4 24 (11.37%) Service Management
5 18 (8.53%) Incident Management
6 17 (8.06%) Problem Management
7 13 (6.16%) Supplier Management
7 13 (6.16%) Change Management
7 13 (6.16%) PRINCE2
8 11 (5.21%) Agile Software Development
9 10 (4.74%) Performance Management
9 10 (4.74%) Continuous Improvement
10 9 (4.27%) Migration
10 9 (4.27%) CRM
10 9 (4.27%) E-Commerce
11 7 (3.32%) Root Cause Analysis
11 7 (3.32%) ITIL V3
11 7 (3.32%) Identity Management
12 6 (2.84%) Asset Management
12 6 (2.84%) Service Desk Management
Programming Languages
1 21 (9.95%) SQL
2 15 (7.11%) PowerShell
3 14 (6.64%) VBScript
4 8 (3.79%) T-SQL
5 5 (2.37%) PL/SQL
5 5 (2.37%) C#
6 4 (1.90%) Java
7 1 (0.47%) ActionScript 3.0
7 1 (0.47%) ActionScript 2.0
7 1 (0.47%) ABAP
7 1 (0.47%) ActionScript
7 1 (0.47%) JavaScript
7 1 (0.47%) C++
7 1 (0.47%) C
7 1 (0.47%) Shell Script
Qualifications
1 16 (7.58%) Security Cleared
2 12 (5.69%) SC Cleared
3 7 (3.32%) MCDST
3 7 (3.32%) Microsoft Certification
4 5 (2.37%) ITIL Certification
5 3 (1.42%) Degree
6 1 (0.47%) CCNP
6 1 (0.47%) PRINCE2 Certification
6 1 (0.47%) Cisco Certification
6 1 (0.47%) CIMA
6 1 (0.47%) ACCA
Quality Assurance & Compliance
1 19 (9.00%) SLA
2 7 (3.32%) QA
3 4 (1.90%) PCI DSS
4 1 (0.47%) Data Quality
4 1 (0.47%) P3O
System Software
1 28 (13.27%) Active Directory
2 15 (7.11%) XenDesktop
3 10 (4.74%) VMware Infrastructure
4 2 (0.95%) XenApp
5 1 (0.47%) vSphere
5 1 (0.47%) Hyper-V
Systems Management
1 14 (6.64%) ServiceCenter
2 4 (1.90%) SCCM
3 3 (1.42%) Cisco UCCX
3 3 (1.42%) Cisco CUCM
4 1 (0.47%) SCOM
4 1 (0.47%) SCOrch
4 1 (0.47%) SCSM
4 1 (0.47%) Systems Management Server (SMS)
Vendors
1 49 (23.22%) Microsoft
2 21 (9.95%) Oracle
3 18 (8.53%) HP
3 18 (8.53%) Citrix
4 16 (7.58%) Remedy
5 14 (6.64%) Novell
5 14 (6.64%) Lotus
6 12 (5.69%) SAP
6 12 (5.69%) VMware
7 11 (5.21%) Business Objects
8 9 (4.27%) Cisco
9 8 (3.79%) Sun
10 4 (1.90%) TIBCO
10 4 (1.90%) Sybase
11 3 (1.42%) F5
11 3 (1.42%) Dell
12 2 (0.95%) Salesforce.com
12 2 (0.95%) Thunderhead
12 2 (0.95%) Endeca
12 2 (0.95%) Guidewire
London
Connectus
Rate: £350 - £400 per day
Posted: 2 days ago
London
Interquest - IQ ERP
Rate: £500 - £650 per day + "please quote"
Posted: 2 days ago
City, London
Coal IT Services
Rate: Unspecified Rate negotiable
Posted: 4 days ago
London
Nicoll Curtin
Rate: £300 - £375 per day
Posted: 15 days ago
City of London
Real Staffing
Rate: £325 - £350 per annum
Posted: 17 days ago
London
Applitracker
Rate: negotiable
Posted: 22 days ago
London
DP Connect
Rate: negotiable
Posted: 22 days ago
Reading, Berkshire
Vitamin T
Rate: Up to £50,000 per annum
Posted: 24 days ago