The table below looks at the statistics for the Support Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Manager
Rank 489 424 464
Rank change year-on-year
-65 +40
Contract jobs requiring a Support Manager 80 115 55
As % of all contract IT jobs located in England 0.17% 0.25% 0.14%
As % of the Job Titles category 0.18% 0.27% 0.15%
Number of daily rates quoted 50 78 28
Average daily rate
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of your Daily Rate
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£388 £369 £365
Average daily rate % change year-on-year
+5.08% +0.95%
90% offered a daily rate of more than £229 £110 £243
10% offered a daily rate of more than £555 £520 £522
UK excluding London average daily rate £353 £375 £368
% change year-on-year
-6.00% +2.04%
Number of hourly rates quoted 4 0 3
Average hourly rate £18.00 - £23.88
UK excluding London average hourly rate £18.00 - £23.88
Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44075 43066 37782
As % of all contract IT jobs located in England 92.39% 92.55% 92.81%
Number of daily rates quoted 27490 25926 22039
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £563 £565 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1726 1867 2114
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in England

Support Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the England region.

Support Manager Daily Rate Trend in England

Support Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 2 March 2015.

Support Manager Daily Rate Histogram in England

Support Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the England region.

Support Manager Hourly Rate Trend in England

Support Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 2 March 2015.

Support Manager Hourly Rate Histogram in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the England region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 46 £475 +22.58% 24
South East -30 19 £355 -5.33% 7
West Midlands +4 7 £338 -3.57% 2
East of England +4 2 - - 3
North West -9 2 £375 +82.48% 2
East Midlands -13 2 £325 +195.45% 3
Yorkshire -9 1 £400 +3.22% 2
South West -22 1 - - 1
Support Manager
UK

Support Manager
Top 30 Related IT Skills in England

For the 6 months to 2 March 2015, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 44 (29.93%) ITIL
2 40 (27.21%) Finance
3 24 (16.33%) Project Management
4 23 (15.65%) MS Office
4 23 (15.65%) SLA
5 22 (14.97%) Microsoft
6 19 (12.93%) SharePoint
7 18 (12.24%) Windows
8 17 (11.56%) Stakeholder Management
9 14 (9.52%) SQL
10 13 (8.84%) SAP
10 13 (8.84%) Change Management
11 11 (7.48%) Continuous Improvement
11 11 (7.48%) Problem Management
11 11 (7.48%) Banking
11 11 (7.48%) Service Delivery
11 11 (7.48%) Front Office
11 11 (7.48%) Risk Management
12 10 (6.80%) Telecoms
12 10 (6.80%) Service Management
12 10 (6.80%) PRINCE2
12 10 (6.80%) MS Excel
12 10 (6.80%) SCCM
13 9 (6.12%) Time Management
13 9 (6.12%) Lync
13 9 (6.12%) Investment Banking
13 9 (6.12%) Incident Management
13 9 (6.12%) Line Management
14 8 (5.44%) VMware
14 8 (5.44%) Agile Software Development

Support Manager
Top Related IT Skills in England by Category

For the 6 months to 2 March 2015, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (12.93%) SharePoint
2 9 (6.12%) Lync
3 3 (2.04%) IIS
4 2 (1.36%) Blackberry Enterprise Server
5 1 (0.68%) Live Communications Server
5 1 (0.68%) Exchange Server 2003
5 1 (0.68%) Drupal
5 1 (0.68%) Tomcat
5 1 (0.68%) MS Exchange
5 1 (0.68%) Exchange Server 2010
Applications
1 23 (15.65%) MS Office
2 10 (6.80%) MS Excel
3 4 (2.72%) MS Visio
3 4 (2.72%) MS Project
4 2 (1.36%) MS PowerPoint
5 1 (0.68%) Spreadsheet
Business Applications
1 3 (2.04%) Oracle EBS R12
2 2 (1.36%) Markit EDM
3 1 (0.68%) ION MarketView
3 1 (0.68%) Endur
3 1 (0.68%) Oracle EBS
3 1 (0.68%) LatentZero
3 1 (0.68%) SAP Oil and Gas
3 1 (0.68%) Google Analytics
3 1 (0.68%) thinkFolio
Cloud Services
1 1 (0.68%) Office 365
Communications & Networking
1 3 (2.04%) VoIP
1 3 (2.04%) WAN
1 3 (2.04%) VPN
1 3 (2.04%) SAN
1 3 (2.04%) Wi-Fi
1 3 (2.04%) Network Security
2 2 (1.36%) LAN
2 2 (1.36%) VLAN
3 1 (0.68%) ATM
3 1 (0.68%) DNS
3 1 (0.68%) SSL
3 1 (0.68%) DHCP
3 1 (0.68%) TCP/IP
3 1 (0.68%) 4G
3 1 (0.68%) PABX
3 1 (0.68%) Radio Access Network
3 1 (0.68%) 2G
3 1 (0.68%) IP Telephony
3 1 (0.68%) Internet
3 1 (0.68%) 3G
Database & Business Intelligence
1 3 (2.04%) SQL Server
2 2 (1.36%) DB2
2 2 (1.36%) Oracle Database 11g
2 2 (1.36%) Oracle Database
General
1 40 (27.21%) Finance
2 11 (7.48%) Front Office
2 11 (7.48%) Banking
3 10 (6.80%) Telecoms
4 9 (6.12%) Investment Banking
5 6 (4.08%) Retail
5 6 (4.08%) Marketing
5 6 (4.08%) Back Office
6 5 (3.40%) Legal
7 4 (2.72%) Manufacturing
8 3 (2.04%) Law
9 2 (1.36%) Billing
10 1 (0.68%) Local Government
10 1 (0.68%) Advertising
10 1 (0.68%) Electronics
10 1 (0.68%) Pharmaceutical
10 1 (0.68%) Financial Institution
Libraries, Frameworks & Software Standards
1 5 (3.40%) .NET
2 2 (1.36%) J2EE
Miscellaneous
1 7 (4.76%) Management Information System
2 6 (4.08%) Fixed Income
3 5 (3.40%) Foreign Exchange (FX)
4 4 (2.72%) SCADA
5 3 (2.04%) PMI
5 3 (2.04%) Derivative
5 3 (2.04%) Data Protection Act
6 2 (1.36%) Clustering
6 2 (1.36%) Equities
6 2 (1.36%) Client/Server
6 2 (1.36%) Handset
6 2 (1.36%) Blackberry
6 2 (1.36%) Wiki
6 2 (1.36%) Video Conferencing
6 2 (1.36%) iSeries
6 2 (1.36%) PKI
7 1 (0.68%) Enterprise Software
7 1 (0.68%) Analytical Skills
7 1 (0.68%) Performance Metrics
7 1 (0.68%) FMCG
Operating Systems
1 18 (12.24%) Windows
2 6 (4.08%) UNIX
3 5 (3.40%) Windows 7
4 3 (2.04%) Apple iOS
4 3 (2.04%) Windows 8
4 3 (2.04%) Linux
5 2 (1.36%) Windows XP
6 1 (0.68%) Android
6 1 (0.68%) Windows Server 2008
6 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 44 (29.93%) ITIL
2 24 (16.33%) Project Management
3 17 (11.56%) Stakeholder Management
4 13 (8.84%) Change Management
5 11 (7.48%) Risk Management
5 11 (7.48%) Service Delivery
5 11 (7.48%) Problem Management
5 11 (7.48%) Continuous Improvement
6 10 (6.80%) Service Management
6 10 (6.80%) PRINCE2
7 9 (6.12%) Line Management
7 9 (6.12%) Incident Management
7 9 (6.12%) Time Management
8 8 (5.44%) Agile Software Development
9 7 (4.76%) Data Management
9 7 (4.76%) Programme Management
10 6 (4.08%) Business Intelligence
10 6 (4.08%) Performance Management
10 6 (4.08%) Analytics
11 5 (3.40%) Change Control
Programming Languages
1 14 (9.52%) SQL
2 2 (1.36%) C#
2 2 (1.36%) Java
2 2 (1.36%) PL/SQL
3 1 (0.68%) Python
3 1 (0.68%) C
Qualifications
1 6 (4.08%) Security Cleared
1 6 (4.08%) Degree
2 4 (2.72%) VCP4
2 4 (2.72%) PRINCE2 Certification
3 3 (2.04%) CIPD
3 3 (2.04%) PMP
3 3 (2.04%) PMI Certification
3 3 (2.04%) APMP
3 3 (2.04%) PRINCE2 Practitioner
3 3 (2.04%) DV Cleared
4 2 (1.36%) SC Cleared
4 2 (1.36%) CISA
4 2 (1.36%) CISM
4 2 (1.36%) CISSP
4 2 (1.36%) ITIL Certification
5 1 (0.68%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 23 (15.65%) SLA
2 4 (2.72%) ISO/IEC 27001
2 4 (2.72%) PCI DSS
3 3 (2.04%) P3O
3 3 (2.04%) Sarbanes-Oxley
4 2 (1.36%) QA
System Software
1 5 (3.40%) Active Directory
2 4 (2.72%) VMware Infrastructure
2 4 (2.72%) vSphere
3 1 (0.68%) ISA Server
Systems Management
1 10 (6.80%) SCCM
2 4 (2.72%) ITRS Geneos
3 2 (1.36%) Tivoli
3 2 (1.36%) Tivoli Monitoring
Vendors
1 22 (14.97%) Microsoft
2 13 (8.84%) SAP
3 8 (5.44%) VMware
4 7 (4.76%) Oracle
5 4 (2.72%) Northgate
5 4 (2.72%) Civica
5 4 (2.72%) Orchard
6 3 (2.04%) Business Objects
6 3 (2.04%) Charles River
6 3 (2.04%) Apple
6 3 (2.04%) Salesforce.com
7 2 (1.36%) IBM
7 2 (1.36%) HP
7 2 (1.36%) Dell
7 2 (1.36%) ION Trading
8 1 (0.68%) Google
8 1 (0.68%) Triple Point
8 1 (0.68%) Trayport
8 1 (0.68%) Citrix
8 1 (0.68%) Juniper
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