The statistics below represent IT contracts advertised across the England region that had Support Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Support Manager
UK / England
Rank 519 493 507
Rank change year-on-year
-26 +14
Contract jobs requiring a Support Manager 46 102 85
As % of all contract IT jobs located in England 0.11% 0.22% 0.18%
As % of the Job Titles category 0.12% 0.23% 0.19%
Number of daily rates quoted 35 69 54
Median daily rate £425 £418 £368
Median daily rate % change year-on-year
+1.67% +13.74%
90% offered a daily rate of more than £305 £261 £230
10% offered a daily rate of more than £525 £501 £518
UK excluding London median daily rate £425 £418 £355
% change year-on-year
+1.67% +17.74%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £33.00
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39269 44133 43974
As % of all contract IT jobs located in England 94.71% 94.89% 94.67%
Number of daily rates quoted 25773 28481 28114
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1341 1605 1770
Median hourly rate £18.75 £17.50 £16.50
Median hourly rate % change year-on-year
+7.12% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Support Manager
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in England

Support Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the England region.

Support Manager Daily Rate Trend in England

Support Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 20 January 2017.

Support Manager Daily Rate Histogram in England

Support Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the England region.

Support Manager Hourly Rate Trend in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 26 £395 -1.25% 6
East Midlands +5 8 £500 +53.84%
South East +4 8 £381 -10.29% 8
South West +9 1 £425 +51.11% 1
Yorkshire +8 1 - - 1
North West +6 1 £425 -15.00% 2
East of England -2 1 - - 5
West Midlands -10 1 £475 +45.59% 3
Support Manager
UK

Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 January 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Manager in the job title.

1 42 (36.21%) ITIL
2 35 (30.17%) Finance
3 28 (24.14%) Service Delivery
4 21 (18.10%) Security Cleared
5 20 (17.24%) Service Management
6 19 (16.38%) Microsoft
6 19 (16.38%) Project Management
7 16 (13.79%) SQL
7 16 (13.79%) Change Management
8 14 (12.07%) Active Directory
8 14 (12.07%) SLA
9 13 (11.21%) Cisco
10 12 (10.34%) Stakeholder Management
10 12 (10.34%) SC Cleared
10 12 (10.34%) Data Centre
11 11 (9.48%) Oracle
11 11 (9.48%) Windows
11 11 (9.48%) MS Excel
12 10 (8.62%) Agile Software Development
12 10 (8.62%) Service Design
12 10 (8.62%) Problem Management
13 9 (7.76%) Banking
13 9 (7.76%) Retail
13 9 (7.76%) VMware
13 9 (7.76%) Citrix
13 9 (7.76%) ITIL Certification
14 8 (6.90%) IBM
14 8 (6.90%) SharePoint
14 8 (6.90%) MS Exchange
14 8 (6.90%) Microsoft Azure

Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.90%) MS Exchange
1 8 (6.90%) SharePoint
2 1 (0.86%) Apache
2 1 (0.86%) BizTalk Server
2 1 (0.86%) Confluence
2 1 (0.86%) Exchange Server 2010
2 1 (0.86%) IIS
2 1 (0.86%) JBoss
2 1 (0.86%) Skype for Business
Applications
1 11 (9.48%) MS Excel
2 3 (2.59%) MS Office
3 1 (0.86%) MS Project
Business Applications
1 7 (6.03%) Oracle EBS R12
2 1 (0.86%) CODA-Financials
2 1 (0.86%) Cognos Planning
2 1 (0.86%) Dynamics CRM
2 1 (0.86%) Oracle Applications
2 1 (0.86%) Oracle EBS
Cloud Services
1 8 (6.90%) Microsoft Azure
2 2 (1.72%) Taleo
3 1 (0.86%) SaaS
Communications & Networking
1 5 (4.31%) LAN
1 5 (4.31%) WAN
1 5 (4.31%) Wireless
2 4 (3.45%) BGP
2 4 (3.45%) Cisco ASA
2 4 (3.45%) Cisco IOS
2 4 (3.45%) Cisco Wireless
2 4 (3.45%) HSRP
2 4 (3.45%) IPsec
2 4 (3.45%) NX-OS
2 4 (3.45%) OSPF
2 4 (3.45%) SSL
2 4 (3.45%) TCP/IP
2 4 (3.45%) VPN
2 4 (3.45%) VRRP
3 2 (1.72%) DHCP
3 2 (1.72%) DNS
3 2 (1.72%) VoIP
4 1 (0.86%) Softphone
Database & Business Intelligence
1 5 (4.31%) SQL Server
2 4 (3.45%) Oracle Database
3 1 (0.86%) Crystal Reports
3 1 (0.86%) Electronic Patient Records
3 1 (0.86%) MS Access
3 1 (0.86%) MySQL
3 1 (0.86%) Oracle BI EE
3 1 (0.86%) PostgreSQL
Development Applications
1 2 (1.72%) JIRA
2 1 (0.86%) Artifactory
2 1 (0.86%) Atlassian Bamboo
2 1 (0.86%) Subversion
2 1 (0.86%) Talend Open Studio
General
1 35 (30.17%) Finance
2 9 (7.76%) Banking
2 9 (7.76%) Retail
3 4 (3.45%) Billing
4 2 (1.72%) Retail Banking
5 1 (0.86%) Advertising
5 1 (0.86%) Marketing
5 1 (0.86%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (2.59%) .NET
1 3 (2.59%) Web Services
2 1 (0.86%) .NET Framework
2 1 (0.86%) LAMP
2 1 (0.86%) Spring
2 1 (0.86%) WS-I
Miscellaneous
1 12 (10.34%) Data Centre
2 6 (5.17%) Analytical Skills
3 5 (4.31%) Virtual Team
4 3 (2.59%) NHS
5 2 (1.72%) Management Information System
6 1 (0.86%) Blackberry
6 1 (0.86%) BYOD
6 1 (0.86%) Client/Server
6 1 (0.86%) Data Extraction
6 1 (0.86%) e-Learning
6 1 (0.86%) Mobile Computing
6 1 (0.86%) Social Media
6 1 (0.86%) Statistics
Operating Systems
1 11 (9.48%) Windows
2 6 (5.17%) Linux
3 4 (3.45%) Unix
4 2 (1.72%) Windows 7
4 2 (1.72%) Windows Server
5 1 (0.86%) Android
5 1 (0.86%) Apple iOS
5 1 (0.86%) Mac OS X
5 1 (0.86%) Red Hat Enterprise Linux
5 1 (0.86%) Windows Server 2003
5 1 (0.86%) Windows Server 2008
5 1 (0.86%) Windows XP
Processes & Methodologies
1 42 (36.21%) ITIL
2 28 (24.14%) Service Delivery
3 20 (17.24%) Service Management
4 19 (16.38%) Project Management
5 16 (13.79%) Change Management
6 12 (10.34%) Stakeholder Management
7 10 (8.62%) Agile Software Development
7 10 (8.62%) Problem Management
7 10 (8.62%) Service Design
8 7 (6.03%) DevOps
8 7 (6.03%) ITIL V3
8 7 (6.03%) Trend Analysis
9 6 (5.17%) Performance Management
9 6 (5.17%) PRINCE2
10 5 (4.31%) Incident Management
10 5 (4.31%) Migration
10 5 (4.31%) People Management
10 5 (4.31%) Process Management
10 5 (4.31%) Release Management
10 5 (4.31%) Virtual Team Management
Programming Languages
1 16 (13.79%) SQL
2 1 (0.86%) Java
2 1 (0.86%) PHP
2 1 (0.86%) VB
2 1 (0.86%) VBA
Qualifications
1 21 (18.10%) Security Cleared
2 12 (10.34%) SC Cleared
3 9 (7.76%) ITIL Certification
4 6 (5.17%) Degree
5 4 (3.45%) CTC Cleared
5 4 (3.45%) Oracle Certification
6 3 (2.59%) DV Cleared
6 3 (2.59%) PMI Certification
6 3 (2.59%) PMP
7 1 (0.86%) ECDL
7 1 (0.86%) ITIL Foundation Certificate
7 1 (0.86%) MCSE
7 1 (0.86%) Microsoft Certification
7 1 (0.86%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (12.07%) SLA
2 6 (5.17%) QA
3 1 (0.86%) Disclosure Scotland
System Software
1 14 (12.07%) Active Directory
2 1 (0.86%) Terminal Server
2 1 (0.86%) Virtual Desktop
2 1 (0.86%) VMware ESX
2 1 (0.86%) VMware Infrastructure
Systems Management
1 1 (0.86%) Cisco CUCM
1 1 (0.86%) Microsoft Clustering
1 1 (0.86%) SCCM
Vendors
1 19 (16.38%) Microsoft
2 13 (11.21%) Cisco
3 11 (9.48%) Oracle
4 9 (7.76%) Citrix
4 9 (7.76%) VMware
5 8 (6.90%) IBM
6 5 (4.31%) Cognos
7 3 (2.59%) RedPrairie
8 1 (0.86%) arcserve
8 1 (0.86%) Atlassian
8 1 (0.86%) Avaya
8 1 (0.86%) Bloomberg
8 1 (0.86%) Cadence
8 1 (0.86%) CODA
8 1 (0.86%) Epicor
8 1 (0.86%) Hyperion
8 1 (0.86%) Red Hat
8 1 (0.86%) Reuters
8 1 (0.86%) Talend
8 1 (0.86%) Thunderhead