England Support Manager Contracts

The table below looks at the demand for the Support Manager role in IT contracts within the England region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Manager in their job title over the 3 months to 21 November 2008 with a comparison to the same period last year.

Support Manager
Location Bath Berkshire Birmingham Bracknell Buckinghamshire Burton-upon-Trent City of London Coventry East Midlands East of England East Sussex England Essex Glasgow Gloucester Gloucestershire Hampshire Hastings Kidlington Leeds London Manchester Middlesex Midlands Milton Keynes North East North West Oxford Oxfordshire Renfrewshire Rochdale Scotland Somerset South East South West Staffordshire Surrey Swindon UK West Midlands West Yorkshire Wiltshire Worcestershire Yorkshire	3 months to 21 Nov 2008	Same period last year
Rank	388	429
Rank change on same period last year	+41
Matching contract IT job ads	132	202
As % of all UK contract IT job ads sampled	0.208 %	0.216 %
As % of the category below	0.253 %	0.254 %
Daily rates quoted	50	71
Average minimum daily rate	£376	£410
Average daily rate	£408	£427
% change on same period last year	-4.50 %
Average maximum daily rate	£441	£445
UK excluding London average daily rate	£345	£332
% change on same period last year	+4.07 %
Hourly rates quoted	8	20
Average minimum hourly rate	£24.92	£28.84
Average hourly rate	£26.17	£32.22
% change on same period last year	-18.78 %
Average maximum hourly rate	£27.42	£35.59
UK excluding London average hourly rate	£17.97	£32.41
% change on same period last year	-44.56 %
Job Titles England
Matching contract IT job ads	52250	79626
As % of all UK contract IT job ads sampled	82.30 %	85.32 %
Daily rates quoted	16864	24512
Average minimum daily rate	£366	£390
Average daily rate	£392	£414
% change on same period last year	-5.34 %
Average maximum daily rate	£417	£438
UK excluding London average daily rate	£353	£351
% change on same period last year	+0.72 %
Hourly rates quoted	5137	7273
Average minimum hourly rate	£22.14	£23.57
Average hourly rate	£23.59	£25.15
% change on same period last year	-6.22 %
Average maximum hourly rate	£25.04	£26.74
UK excluding London average hourly rate	£23.37	£24.42
% change on same period last year	-4.31 %
Support Manager UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Manager across the England region as a proportion of the total demand within the Job Titles category.

Support Manager
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the England region.

Support Manager
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 21 November 2008.

Support Manager
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the England region.

Support Manager
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Manager across the England region over the 3 months to 21 November 2008.

Support Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the England region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
London	+54	80	£434	-11.95 %
South West	+34	15	£358	-5.20 %
South East	+28	13	£359	+17.89 %
West Midlands	+3	8	£413	+3.12 %
North West	+15	6	£225	-
Yorkshire	+29	5	£450	+42.85 %
Midlands	+18	2	-	-
East of England	+18	1	-	-
East Midlands	+7	1	-	-
North East	-	1	£180	-

Support Manager UK

Support Manager
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 51 (19.17 %) Windows 2 44 (16.54 %) ITIL 2 44 (16.54 %) Oracle 3 40 (15.04 %) Banking 4 35 (13.16 %) Finance 4 35 (13.16 %) Microsoft 4 35 (13.16 %) Project Management 5 31 (11.65 %) SQL Server 6 29 (10.90 %) Problem Management 7 27 (10.15 %) Investment Banking 7 27 (10.15 %) MS Office 7 27 (10.15 %) SharePoint 8 26 (9.774 %) .NET 9 25 (9.398 %) Front Office 9 25 (9.398 %) SLA

10 24 (9.023 %) Cisco 11 19 (7.143 %) IIS 11 19 (7.143 %) Service Delivery 12 18 (6.767 %) UNIX 13 17 (6.391 %) Migration 14 16 (6.015 %) Change Management 15 15 (5.639 %) SAP 15 15 (5.639 %) PRINCE2 15 15 (5.639 %) MS Project 15 15 (5.639 %) NHS 16 14 (5.263 %) TestDirector 16 14 (5.263 %) SQL 16 14 (5.263 %) MS Excel 16 14 (5.263 %) MS Exchange 16 14 (5.263 %) Service Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development 1 26 (9.774 %) .NET 2 3 (1.128 %) SAP Basis 3 2 (0.752 %) HTML 4 1 (0.376 %) J2EE 4 1 (0.376 %) Middleware 4 1 (0.376 %) SAP XI	Application Platforms 1 27 (10.15 %) SharePoint 2 19 (7.143 %) IIS 3 14 (5.263 %) MS Exchange 4 6 (2.256 %) Exchange Server 2003 5 4 (1.504 %) WebLogic 6 2 (0.752 %) Lotus Domino 6 2 (0.752 %) TeamSite 7 1 (0.376 %) NetWeaver 7 1 (0.376 %) GroupWise 7 1 (0.376 %) Blackberry Enterprise Server 7 1 (0.376 %) CMS 7 1 (0.376 %) LiveLink 7 1 (0.376 %) Oracle Workflow 7 1 (0.376 %) Exchange Server 2000 7 1 (0.376 %) Apache
Applications 1 27 (10.15 %) MS Office 2 15 (5.639 %) MS Project 3 14 (5.263 %) MS Excel 4 7 (2.632 %) MS PowerPoint 5 4 (1.504 %) MS Visio 6 3 (1.128 %) AutoCAD 6 3 (1.128 %) 3ds Max 7 1 (0.376 %) Spreadsheet 7 1 (0.376 %) Acrobat	Business Applications 1 7 (2.632 %) Oracle 11i 2 5 (1.880 %) Endur 3 2 (0.752 %) Oracle EBS 3 2 (0.752 %) SAP Payroll 3 2 (0.752 %) Temenos Globus 3 2 (0.752 %) Temenos T24 3 2 (0.752 %) SAP HR 4 1 (0.376 %) Microsoft CRM 4 1 (0.376 %) Axapta 4 1 (0.376 %) Oracle HRMS 4 1 (0.376 %) Oracle Applications
Communications & Networking 1 6 (2.256 %) WAN 1 6 (2.256 %) LAN 2 5 (1.880 %) CTI 2 5 (1.880 %) Cisco IOS 3 4 (1.504 %) TCP/IP 4 3 (1.128 %) SAN 4 3 (1.128 %) IP Telephony 5 2 (0.752 %) Cisco PIX 5 2 (0.752 %) 3G 5 2 (0.752 %) UTRAN 5 2 (0.752 %) Firewall 5 2 (0.752 %) VPN 5 2 (0.752 %) DNS 5 2 (0.752 %) UMTS 6 1 (0.376 %) VoIP 6 1 (0.376 %) SMTP 6 1 (0.376 %) DHCP 6 1 (0.376 %) FTP 6 1 (0.376 %) Wireless 6 1 (0.376 %) DMZ	Database & Business Intelligence 1 31 (11.65 %) SQL Server 2 5 (1.880 %) DB2 3 3 (1.128 %) RDBMS 4 1 (0.376 %) Oracle 10g 4 1 (0.376 %) BusinessObjects 4 1 (0.376 %) DataStage 4 1 (0.376 %) SQL Server 2000 4 1 (0.376 %) SQL Server 2005 4 1 (0.376 %) Reference Data 4 1 (0.376 %) DTS 4 1 (0.376 %) ETL 4 1 (0.376 %) MySQL
Development Applications 1 14 (5.263 %) TestDirector 2 2 (0.752 %) QuickTest Pro 2 2 (0.752 %) Visual Studio 3 1 (0.376 %) Bugzilla 3 1 (0.376 %) Subversion	General 1 40 (15.04 %) Banking 2 35 (13.16 %) Finance 3 27 (10.15 %) Investment Banking 4 25 (9.398 %) Front Office 5 10 (3.759 %) Government 5 10 (3.759 %) Health 6 8 (3.008 %) Telecoms 7 7 (2.632 %) Insurance 8 6 (2.256 %) Education 9 5 (1.880 %) Law 9 5 (1.880 %) Legal 10 4 (1.504 %) Back Office 11 3 (1.128 %) Retail 11 3 (1.128 %) Marketing 11 3 (1.128 %) Pensions 12 2 (0.752 %) Local Government 12 2 (0.752 %) Billing 12 2 (0.752 %) Pharmaceutical 12 2 (0.752 %) Financial Institution 13 1 (0.376 %) Manufacturing
Miscellaneous 1 15 (5.639 %) NHS 2 13 (4.887 %) Derivative 3 8 (3.008 %) Data Extraction 4 6 (2.256 %) Equity Derivative 5 3 (1.128 %) IBM Mainframe 5 3 (1.128 %) Mainframe 5 3 (1.128 %) Fixed Income 6 2 (0.752 %) Grid Computing 6 2 (0.752 %) Management Information System 6 2 (0.752 %) Blackberry 6 2 (0.752 %) Client/Server 6 2 (0.752 %) PDA 6 2 (0.752 %) Statistics 6 2 (0.752 %) Chemistry 6 2 (0.752 %) Biology 7 1 (0.376 %) N-Tier 7 1 (0.376 %) PMI 7 1 (0.376 %) Clustering	Operating Systems 1 51 (19.17 %) Windows 2 18 (6.767 %) UNIX 3 13 (4.887 %) Windows Server 2003 4 8 (3.008 %) Windows XP 5 6 (2.256 %) Linux 6 5 (1.880 %) Windows 2000 7 2 (0.752 %) AIX 7 2 (0.752 %) zOS 7 2 (0.752 %) Windows 2000 Server 7 2 (0.752 %) Red Hat Linux 8 1 (0.376 %) CentOS 8 1 (0.376 %) Windows Vista 8 1 (0.376 %) MVS 8 1 (0.376 %) NetWare 8 1 (0.376 %) Mac OS X 8 1 (0.376 %) Solaris 8 1 (0.376 %) Windows NT
Processes & Methodologies 1 44 (16.54 %) ITIL 2 35 (13.16 %) Project Management 3 29 (10.90 %) Problem Management 4 19 (7.143 %) Service Delivery 5 17 (6.391 %) Migration 6 16 (6.015 %) Change Management 7 15 (5.639 %) PRINCE2 8 14 (5.263 %) Service Management 9 12 (4.511 %) Document Management 10 11 (4.135 %) ERP 11 9 (3.383 %) Supplier Management 12 8 (3.008 %) Incident Management 13 7 (2.632 %) Project Planning 13 7 (2.632 %) Stakeholder Management 13 7 (2.632 %) Security Cleared 14 6 (2.256 %) Risk Management 14 6 (2.256 %) PRINCE 15 4 (1.504 %) CRM 15 4 (1.504 %) Programme Management 15 4 (1.504 %) User Acceptance Testing	Programming Languages 1 14 (5.263 %) SQL 2 11 (4.135 %) Java 3 7 (2.632 %) VB 4 4 (1.504 %) C 4 4 (1.504 %) C#
Qualifications 1 10 (3.759 %) Microsoft Certification 2 9 (3.383 %) MCSE 3 7 (2.632 %) Degree 4 4 (1.504 %) CCNA 4 4 (1.504 %) Cisco Certification 4 4 (1.504 %) PRINCE2 Certification 5 2 (0.752 %) ITIL Certification 5 2 (0.752 %) PRINCE2 Practitioner 6 1 (0.376 %) MBCS 6 1 (0.376 %) CIPD 6 1 (0.376 %) CCNP	Quality Assurance & Compliance 1 25 (9.398 %) SLA 2 7 (2.632 %) Sarbanes-Oxley 3 3 (1.128 %) QA
System Software 1 13 (4.887 %) Active Directory 2 2 (0.752 %) Terminal Services 2 2 (0.752 %) VMware Infrastructure 3 1 (0.376 %) NFS 3 1 (0.376 %) Oracle RAC	Systems Management 1 2 (0.752 %) AutoSys 2 1 (0.376 %) ZENworks 2 1 (0.376 %) SCCM 2 1 (0.376 %) Oracle Enterprise Manager 2 1 (0.376 %) Tivoli
Vendors 1 44 (16.54 %) Oracle 2 35 (13.16 %) Microsoft 3 24 (9.023 %) Cisco 4 15 (5.639 %) SAP 5 12 (4.511 %) Hummingbird 6 10 (3.759 %) Remedy 7 5 (1.880 %) Citrix 7 5 (1.880 %) OpenLink 7 5 (1.880 %) BT 7 5 (1.880 %) IBM 7 5 (1.880 %) HP 8 4 (1.504 %) FFastFill 9 2 (0.752 %) VMware 9 2 (0.752 %) Nortel 9 2 (0.752 %) Primavera 9 2 (0.752 %) Interwoven 9 2 (0.752 %) CheckPoint 9 2 (0.752 %) NetApp 9 2 (0.752 %) Novell 9 2 (0.752 %) Red Hat