The table below looks at the statistics for the Support Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Manager
Rank 335 337 346
Rank change year-on-year
+2 +9
Permanent jobs requiring a Support Manager 112 81 99
As % of all permanent IT jobs located in the South East 0.50% 0.38% 0.44%
As % of the Job Titles category 0.53% 0.40% 0.46%
Number of salaries quoted 89 64 81
Average salary £42,500 £47,500 £42,500
Average salary % change year-on-year
-10.52% +11.76%
90% offered a salary of more than £32,800 £32,500 £32,500
10% offered a salary of more than £58,000 £62,500 £56,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21099 20166 21691
As % of all permanent IT jobs located in the South East 94.70% 95.08% 95.41%
Number of salaries quoted 16589 16620 18515
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the South East

Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the South East region.

Support Manager Salary Trend in the South East

Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Manager across the South East region over the 3 months to 28 August 2014.

Support Manager Salary Histogram in the South East

Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the South East region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -15 23 £50,000 +17.64% 3
Oxfordshire +18 17 £36,000 +10.76% 5
Buckinghamshire 0 17 £40,000 -15.78%
Kent +1 15 £45,000 -14.28% 2
Berkshire +1 13 £50,000 -9.09%
East Sussex -14 13 £36,500 -38.13%
Surrey -9 10 £37,750 -20.52%
West Sussex -7 3 £72,500 +38.09% 1
Support Manager
England

Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2014, IT jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 94 (53.41%) ITIL
2 48 (27.27%) SLA
3 43 (24.43%) Windows
4 41 (23.30%) Microsoft
5 40 (22.73%) Service Delivery
6 39 (22.16%) Finance
7 35 (19.89%) Service Management
8 34 (19.32%) Degree
9 29 (16.48%) Project Management
9 29 (16.48%) MS Excel
10 28 (15.91%) ITIL Certification
11 21 (11.93%) ITSM
12 20 (11.36%) Windows XP
13 18 (10.23%) SQL Server
14 16 (9.09%) Incident Management
14 16 (9.09%) SQL
14 16 (9.09%) Active Directory
15 15 (8.52%) Microsoft Certification
15 15 (8.52%) Performance Management
16 13 (7.39%) Cisco
16 13 (7.39%) MS Exchange
17 12 (6.82%) HTML
17 12 (6.82%) MS Office
17 12 (6.82%) SAN
17 12 (6.82%) Firewall
17 12 (6.82%) Problem Management
17 12 (6.82%) Windows 7
17 12 (6.82%) Continuous Improvement
17 12 (6.82%) Performance Monitoring
18 11 (6.25%) Windows Server 2008

Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2014, IT jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (7.39%) MS Exchange
2 11 (6.25%) SharePoint
3 6 (3.41%) Lync
4 5 (2.84%) SharePoint 2010
5 3 (1.70%) Exchange Server 2013
5 3 (1.70%) CMS
5 3 (1.70%) Apache
6 2 (1.14%) Tomcat
6 2 (1.14%) IIS
6 2 (1.14%) Exchange Server 2007
6 2 (1.14%) SharePoint 2013
7 1 (0.57%) Blackberry Enterprise Server
Applications
1 29 (16.48%) MS Excel
2 12 (6.82%) MS Office
3 3 (1.70%) MS PowerPoint
Business Applications
1 3 (1.70%) Sage 200
2 2 (1.14%) Oracle Applications
3 1 (0.57%) SAP FI/CO
3 1 (0.57%) SAP CO
3 1 (0.57%) SAP FI
Cloud Services
1 5 (2.84%) SaaS
2 2 (1.14%) Office 365
Communications & Networking
1 12 (6.82%) SAN
1 12 (6.82%) Firewall
2 10 (5.68%) NAS
3 9 (5.11%) TCP/IP
3 9 (5.11%) DNS
4 6 (3.41%) Wireless
4 6 (3.41%) WAN
5 5 (2.84%) DHCP
5 5 (2.84%) ADSL
5 5 (2.84%) VPN
5 5 (2.84%) HTTP
6 4 (2.27%) DAB
6 4 (2.27%) DVB
6 4 (2.27%) LAN
6 4 (2.27%) Cisco ASA
7 3 (1.70%) VoIP
7 3 (1.70%) Ethernet
7 3 (1.70%) MPLS
7 3 (1.70%) Internet
8 2 (1.14%) GPRS
Database & Business Intelligence
1 18 (10.23%) SQL Server
2 6 (3.41%) MySQL
3 5 (2.84%) SQL Server 2008
4 4 (2.27%) MS Access
4 4 (2.27%) DB2
5 3 (1.70%) Big Data
6 2 (1.14%) Crystal Reports
6 2 (1.14%) SQL Server 2012
7 1 (0.57%) SQL Server Reporting Services
General
1 39 (22.16%) Finance
2 10 (5.68%) Telecoms
3 9 (5.11%) Retail
4 7 (3.98%) Marketing
4 7 (3.98%) Advertising
5 4 (2.27%) Legal
6 3 (1.70%) Billing
7 2 (1.14%) Back Office
8 1 (0.57%) French Language
8 1 (0.57%) German Language
8 1 (0.57%) Hungarian Language
8 1 (0.57%) Spanish Language
8 1 (0.57%) Manufacturing
8 1 (0.57%) Publishing
8 1 (0.57%) Automotive
Libraries, Frameworks & Software Standards
1 12 (6.82%) HTML
2 8 (4.55%) CSS
3 6 (3.41%) .NET
4 5 (2.84%) Web Services
4 5 (2.84%) XML
5 3 (1.70%) Ajax
5 3 (1.70%) WinForms
5 3 (1.70%) ASP.NET
6 2 (1.14%) Flash
6 2 (1.14%) Application Packaging
7 1 (0.57%) ODBC
Miscellaneous
1 8 (4.55%) Mobile App
2 7 (3.98%) EPoS
2 7 (3.98%) Management Information System
3 4 (2.27%) DTV
3 4 (2.27%) MPEG
3 4 (2.27%) Open Source
4 3 (1.70%) Visualisation
4 3 (1.70%) Video Conferencing
4 3 (1.70%) CCTV
5 2 (1.14%) Blackberry
5 2 (1.14%) IVR
5 2 (1.14%) Life Science
5 2 (1.14%) IPTV
6 1 (0.57%) PKI
6 1 (0.57%) Fat Client
6 1 (0.57%) Handset
6 1 (0.57%) Smartcard
6 1 (0.57%) NHS
6 1 (0.57%) Thin Client
Operating Systems
1 43 (24.43%) Windows
2 20 (11.36%) Windows XP
3 12 (6.82%) Windows 7
4 11 (6.25%) Windows Server 2008
5 9 (5.11%) Windows Server 2012
6 8 (4.55%) Linux
6 8 (4.55%) UNIX
6 8 (4.55%) Windows Vista
7 7 (3.98%) Windows Server 2003
8 6 (3.41%) Android
9 5 (2.84%) Apple iOS
10 3 (1.70%) Windows 8
11 2 (1.14%) Windows Mobile
12 1 (0.57%) Ubuntu
12 1 (0.57%) Debian
Processes & Methodologies
1 94 (53.41%) ITIL
2 40 (22.73%) Service Delivery
3 35 (19.89%) Service Management
4 29 (16.48%) Project Management
5 21 (11.93%) ITSM
6 16 (9.09%) Incident Management
7 15 (8.52%) Performance Management
8 12 (6.82%) Problem Management
8 12 (6.82%) Continuous Improvement
8 12 (6.82%) Performance Monitoring
9 10 (5.68%) CRM
9 10 (5.68%) Change Management
10 9 (5.11%) Operations Management
11 8 (4.55%) Time Management
11 8 (4.55%) Numerical Analysis
12 7 (3.98%) User Acceptance Testing
12 7 (3.98%) Business Intelligence
12 7 (3.98%) Disaster Recovery
13 6 (3.41%) Root Cause Analysis
14 5 (2.84%) Waterfall
Programming Languages
1 16 (9.09%) SQL
2 5 (2.84%) JavaScript
3 4 (2.27%) Perl
4 3 (1.70%) PHP5
4 3 (1.70%) PHP
4 3 (1.70%) C#
4 3 (1.70%) VBA
4 3 (1.70%) Shell Script
5 2 (1.14%) PowerShell
5 2 (1.14%) Bash Shell
6 1 (0.57%) C
6 1 (0.57%) ABAP
Qualifications
1 34 (19.32%) Degree
2 28 (15.91%) ITIL Certification
3 15 (8.52%) Microsoft Certification
4 10 (5.68%) Security Cleared
5 9 (5.11%) MCSE
6 6 (3.41%) MCP
7 4 (2.27%) Chartered Engineer
8 3 (1.70%) CIMA
8 3 (1.70%) ACCA
9 2 (1.14%) MCSA
9 2 (1.14%) MOS
9 2 (1.14%) SC Cleared
10 1 (0.57%) ISTQB Foundation Certification
10 1 (0.57%) CITP
10 1 (0.57%) CCA
10 1 (0.57%) Cisco Certification
10 1 (0.57%) ISEB
10 1 (0.57%) CCNA
Quality Assurance & Compliance
1 48 (27.27%) SLA
2 10 (5.68%) QA
3 5 (2.84%) ISO/IEC 27001
4 1 (0.57%) PCI DSS
System Software
1 16 (9.09%) Active Directory
2 9 (5.11%) Hyper-V
3 5 (2.84%) VMware Infrastructure
4 2 (1.14%) ISA Server
4 2 (1.14%) Squid
4 2 (1.14%) qmail
4 2 (1.14%) Postfix
4 2 (1.14%) Sendmail
Systems Management
1 5 (2.84%) SCCM
2 2 (1.14%) Cisco UCCX
3 1 (0.57%) SCOM
Vendors
1 41 (23.30%) Microsoft
2 13 (7.39%) Cisco
3 10 (5.68%) SAP
4 7 (3.98%) Sage
4 7 (3.98%) Salesforce.com
5 6 (3.41%) VMware
6 5 (2.84%) Retalix
6 5 (2.84%) Oracle
7 4 (2.27%) Intel
7 4 (2.27%) Citrix
8 3 (1.70%) Aruba
8 3 (1.70%) Sitecore
8 3 (1.70%) Pegasus
9 2 (1.14%) Juniper
10 1 (0.57%) Splunk
10 1 (0.57%) LANDesk
10 1 (0.57%) Polycom
10 1 (0.57%) Altiris
10 1 (0.57%) Adobe
10 1 (0.57%) Autodesk
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