The table below looks at the statistics for the Support Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 319 359 373
Rank change year-on-year
+40 +14
Permanent jobs requiring a Support Manager 121 68 74
As % of all permanent IT jobs located in the South East 0.55% 0.32% 0.33%
As % of the Job Titles category 0.58% 0.34% 0.34%
Number of salaries quoted 95 56 55
Average salary £41,000 £50,000 £42,500
Average salary % change year-on-year
-18.00% +17.64%
90% offered a salary of more than £30,000 £36,500 £32,500
10% offered a salary of more than £54,600 £61,300 £59,000
UK excluding London average salary £42,492 £42,500 £45,000
% change year-on-year
-0.01% -5.55%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the South East

Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the South East region.

Support Manager Salary Trend in the South East

Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Manager across the South East region over the 3 months to 19 September 2014.

Support Manager Salary Histogram in the South East

Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire 0 25 £50,000 +11.11% 1
Oxfordshire +25 21 £36,000 -0.68% 3
Kent +4 17 £45,000 -14.28% 1
Surrey +8 16 £41,000 -25.45% 2
Buckinghamshire +14 15 £40,000 -15.78%
East Sussex -14 13 £30,000 -50.41%
Berkshire -2 10 £50,000 -9.09%
West Sussex -13 3 £41,000 -24.07%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 95 (51.35%) ITIL
2 50 (27.03%) Windows
3 49 (26.49%) SLA
4 46 (24.86%) Service Delivery
5 41 (22.16%) Finance
5 41 (22.16%) Microsoft
6 37 (20.00%) Degree
7 36 (19.46%) Project Management
8 35 (18.92%) MS Excel
9 34 (18.38%) Service Management
10 28 (15.14%) ITIL Certification
11 24 (12.97%) Line Management
12 21 (11.35%) Windows XP
13 20 (10.81%) ITSM
14 17 (9.19%) Active Directory
14 17 (9.19%) Incident Management
14 17 (9.19%) People Management
15 16 (8.65%) SQL Server
16 15 (8.11%) SQL
16 15 (8.11%) Cisco
16 15 (8.11%) MS Exchange
16 15 (8.11%) Analytical Skills
16 15 (8.11%) Windows Server 2008
17 14 (7.57%) Microsoft Certification
18 13 (7.03%) Telecoms
18 13 (7.03%) SharePoint
18 13 (7.03%) SAN
18 13 (7.03%) Performance Management
18 13 (7.03%) Windows 7
18 13 (7.03%) Performance Monitoring

Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (8.11%) MS Exchange
2 13 (7.03%) SharePoint
3 7 (3.78%) Lync
4 5 (2.70%) Exchange Server 2013
4 5 (2.70%) SharePoint 2010
5 3 (1.62%) Apache
6 2 (1.08%) Tomcat
6 2 (1.08%) IIS
6 2 (1.08%) Exchange Server 2007
6 2 (1.08%) SharePoint 2013
7 1 (0.54%) Blackberry Enterprise Server
Applications
1 35 (18.92%) MS Excel
2 10 (5.41%) MS Office
3 5 (2.70%) MS PowerPoint
Business Applications
1 3 (1.62%) Oracle Applications
1 3 (1.62%) Sage 200
2 1 (0.54%) Oracle Financials
2 1 (0.54%) SAP FI
2 1 (0.54%) SAP FI/CO
2 1 (0.54%) SAP CO
2 1 (0.54%) SAP Oil and Gas
Cloud Services
1 5 (2.70%) SaaS
2 3 (1.62%) Office 365
Communications & Networking
1 13 (7.03%) SAN
2 12 (6.49%) Firewall
3 9 (4.86%) NAS
3 9 (4.86%) DNS
4 8 (4.32%) TCP/IP
4 8 (4.32%) WAN
5 6 (3.24%) LAN
5 6 (3.24%) Wireless
6 5 (2.70%) ADSL
6 5 (2.70%) DHCP
6 5 (2.70%) VPN
6 5 (2.70%) HTTP
6 5 (2.70%) Internet
7 4 (2.16%) DVB
7 4 (2.16%) DAB
7 4 (2.16%) Cisco ASA
8 3 (1.62%) MPLS
8 3 (1.62%) Intranet
8 3 (1.62%) Ethernet
8 3 (1.62%) VoIP
Database & Business Intelligence
1 16 (8.65%) SQL Server
2 5 (2.70%) DB2
3 3 (1.62%) MS Access
3 3 (1.62%) Big Data
4 2 (1.08%) SQL Server 2012
4 2 (1.08%) MySQL
4 2 (1.08%) SQL Server 2008
4 2 (1.08%) Crystal Reports
5 1 (0.54%) SQL Server Reporting Services
General
1 41 (22.16%) Finance
2 13 (7.03%) Telecoms
3 11 (5.95%) Marketing
4 10 (5.41%) Retail
5 6 (3.24%) Advertising
6 4 (2.16%) Legal
7 3 (1.62%) Manufacturing
7 3 (1.62%) Billing
8 1 (0.54%) French Language
8 1 (0.54%) German Language
8 1 (0.54%) Hungarian Language
8 1 (0.54%) Spanish Language
8 1 (0.54%) Publishing
8 1 (0.54%) Automotive
8 1 (0.54%) Back Office
8 1 (0.54%) Electronics
Libraries, Frameworks & Software Standards
1 7 (3.78%) HTML
2 5 (2.70%) Web Services
3 4 (2.16%) CSS
4 3 (1.62%) .NET
4 3 (1.62%) ASP.NET
5 2 (1.08%) XML
5 2 (1.08%) Flash
5 2 (1.08%) Application Packaging
6 1 (0.54%) ODBC
Miscellaneous
1 15 (8.11%) Analytical Skills
2 8 (4.32%) Mobile App
3 7 (3.78%) EPoS
4 6 (3.24%) Management Information System
5 5 (2.70%) DTV
6 4 (2.16%) MPEG
7 3 (1.62%) CCTV
7 3 (1.62%) Mathematics
7 3 (1.62%) Video Conferencing
7 3 (1.62%) Visualisation
8 2 (1.08%) Life Science
8 2 (1.08%) Statistics
8 2 (1.08%) IPTV
8 2 (1.08%) Blackberry
8 2 (1.08%) IVR
9 1 (0.54%) PKI
9 1 (0.54%) Handset
9 1 (0.54%) Thin Client
9 1 (0.54%) Smartcard
9 1 (0.54%) Data Protection Act
Operating Systems
1 50 (27.03%) Windows
2 21 (11.35%) Windows XP
3 15 (8.11%) Windows Server 2008
4 13 (7.03%) Windows 7
5 12 (6.49%) Windows Server 2012
6 9 (4.86%) Windows Vista
6 9 (4.86%) Windows Server 2003
6 9 (4.86%) Linux
6 9 (4.86%) UNIX
7 8 (4.32%) Android
8 5 (2.70%) Apple iOS
9 4 (2.16%) Windows 8
10 2 (1.08%) Windows Mobile
11 1 (0.54%) Debian
11 1 (0.54%) Ubuntu
Processes & Methodologies
1 95 (51.35%) ITIL
2 46 (24.86%) Service Delivery
3 36 (19.46%) Project Management
4 34 (18.38%) Service Management
5 24 (12.97%) Line Management
6 20 (10.81%) ITSM
7 17 (9.19%) Incident Management
7 17 (9.19%) People Management
8 13 (7.03%) Performance Monitoring
8 13 (7.03%) Performance Management
9 12 (6.49%) Numerical Analysis
9 12 (6.49%) Problem Management
10 10 (5.41%) Operations Management
11 9 (4.86%) Mentoring
11 9 (4.86%) Continuous Improvement
11 9 (4.86%) CRM
12 8 (4.32%) Change Management
12 8 (4.32%) Disaster Recovery
12 8 (4.32%) User Acceptance Testing
12 8 (4.32%) Time Management
Programming Languages
1 15 (8.11%) SQL
2 4 (2.16%) Perl
3 3 (1.62%) VBA
3 3 (1.62%) Shell Script
4 2 (1.08%) PowerShell
4 2 (1.08%) Bash Shell
4 2 (1.08%) JavaScript
5 1 (0.54%) C
5 1 (0.54%) ABAP
Qualifications
1 37 (20.00%) Degree
2 28 (15.14%) ITIL Certification
3 14 (7.57%) Microsoft Certification
4 11 (5.95%) Security Cleared
5 9 (4.86%) MCSE
6 4 (2.16%) Chartered Engineer
6 4 (2.16%) MCP
7 3 (1.62%) ACCA
7 3 (1.62%) CIMA
8 2 (1.08%) MOS
8 2 (1.08%) MCSA
8 2 (1.08%) Cisco Certification
8 2 (1.08%) SC Cleared
9 1 (0.54%) DV Cleared
9 1 (0.54%) CITP
9 1 (0.54%) CCNA
9 1 (0.54%) CCA
Quality Assurance & Compliance
1 49 (26.49%) SLA
2 7 (3.78%) QA
3 5 (2.70%) ISO/IEC 27001
4 1 (0.54%) PCI DSS
System Software
1 17 (9.19%) Active Directory
2 9 (4.86%) Hyper-V
3 5 (2.70%) VMware Infrastructure
4 2 (1.08%) ISA Server
4 2 (1.08%) Squid
4 2 (1.08%) qmail
4 2 (1.08%) Postfix
4 2 (1.08%) Sendmail
Systems Management
1 6 (3.24%) SCCM
2 2 (1.08%) SCOM
2 2 (1.08%) Cisco UCCX
3 1 (0.54%) WSUS
Vendors
1 41 (22.16%) Microsoft
2 15 (8.11%) Cisco
3 10 (5.41%) SAP
4 8 (4.32%) VMware
5 7 (3.78%) Sage
5 7 (3.78%) Salesforce.com
6 6 (3.24%) Oracle
6 6 (3.24%) Citrix
7 5 (2.70%) Intel
7 5 (2.70%) Retalix
8 3 (1.62%) Sitecore
8 3 (1.62%) Aruba
9 2 (1.08%) Juniper
9 2 (1.08%) Hyperion
9 2 (1.08%) Pegasus
10 1 (0.54%) Splunk
10 1 (0.54%) Polycom
10 1 (0.54%) BT
10 1 (0.54%) Altiris
Southampton, Hampshire
Class Technology Solutions Ltd
Salary: From £25,000 to £27,000 per annum
Posted: Yesterday
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 3 days ago
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Middlesex
EXCELerate
Salary: To £65k & Bonus, Car Allowance, Health, Pension, Life
Posted: 5 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32000 - £40000 per annum + 5% bonus
Posted: 11 days ago
Epsom, Surrey
Class Technology Solutions Ltd
Salary: From £26,000 to £28,000 per annum
Posted: 15 days ago
Weybridge
Reed Technology - UK Posting Account
Salary: £30000 - £40000 per annum
Posted: 16 days ago