The statistics below represent IT jobs advertised across the South East region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Support Manager
Rank 380 420 406
Rank change year-on-year
+40 -14
Permanent jobs requiring a Support Manager 52 48 69
As % of all permanent IT jobs located in the South East 0.29% 0.23% 0.29%
As % of the Job Titles category 0.29% 0.23% 0.30%
Number of salaries quoted 45 43 61
Median salary £55,000 £47,000 £45,500
Median salary % change year-on-year
+17.02% +3.29%
90% offered a salary of more than £30,000 £35,000 £33,650
10% offered a salary of more than £68,000 £75,000 £72,500
UK excluding London median salary £47,500 £45,000 £50,000
% change year-on-year
+5.55% -10.00%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17678 20627 22681
As % of all permanent IT jobs located in the South East 96.93% 97.08% 96.57%
Number of salaries quoted 15070 16793 18322
Median salary £44,500 £42,500 £42,500
Median salary % change year-on-year
+4.70% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the South East

Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the South East region.

Support Manager Salary Trend in the South East

Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Manager across the South East region over the 3 months to 30 June 2016.

Support Manager Salary Histogram in the South East

Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the South East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +14 17 £57,000 -5.00%
Surrey +33 12 £45,000 -4.25% 2
Hampshire +11 9 £61,500 -18.00%
Oxfordshire -7 6 £55,000 - 1
West Sussex -4 4 £59,000 +57.33%
Buckinghamshire +19 3 £47,500 +2.70%
East Sussex +6 3 £70,000 +133.33% 1
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Manager in the job title.

1 48 (45.71%) ITIL
2 30 (28.57%) SLA
3 26 (24.76%) Finance
4 22 (20.95%) Analytical Skills
5 21 (20.00%) Service Delivery
6 17 (16.19%) Statistics
6 17 (16.19%) Citrix
7 15 (14.29%) Microsoft
8 14 (13.33%) CRM
8 14 (13.33%) HP
8 14 (13.33%) Problem Management
8 14 (13.33%) People Management
8 14 (13.33%) Data Centre
8 14 (13.33%) Escalation Management
9 13 (12.38%) SharePoint
9 13 (12.38%) .NET
10 12 (11.43%) Dell
10 12 (11.43%) Google
10 12 (11.43%) Degree
10 12 (11.43%) Performance Management
11 11 (10.48%) Incident Management
12 10 (9.52%) ITSM
12 10 (9.52%) Management Information System
12 10 (9.52%) Oracle
12 10 (9.52%) QA
12 10 (9.52%) Process Improvement
13 9 (8.57%) Resource Management
13 9 (8.57%) Computer Science
13 9 (8.57%) Software Delivery
13 9 (8.57%) Windows

Support Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (12.38%) SharePoint
2 4 (3.81%) MS Exchange
3 3 (2.86%) Exchange Server 2010
4 2 (1.90%) CMS
4 2 (1.90%) Exchange Server 2007
4 2 (1.90%) IIS
5 1 (0.95%) Apache
5 1 (0.95%) BizTalk Server
5 1 (0.95%) Exchange Server 2013
5 1 (0.95%) JBoss
Applications
1 7 (6.67%) MS Excel
2 5 (4.76%) MS Office
2 5 (4.76%) MS PowerPoint
Business Applications
1 4 (3.81%) Dynamics AX
1 4 (3.81%) Dynamics CRM
Cloud Services
1 3 (2.86%) Office 365
1 3 (2.86%) SaaS
2 2 (1.90%) Cloud Computing
2 2 (1.90%) Microsoft Azure
3 1 (0.95%) Amazon AWS
3 1 (0.95%) Amazon EC2
3 1 (0.95%) Amazon ELB
3 1 (0.95%) Amazon S3
3 1 (0.95%) Amazon SQS
3 1 (0.95%) IaaS
3 1 (0.95%) Route 53
3 1 (0.95%) Virtual Private Cloud
Communications & Networking
1 3 (2.86%) Firewall
1 3 (2.86%) LAN
1 3 (2.86%) WAN
2 2 (1.90%) DNS
2 2 (1.90%) Skype
2 2 (1.90%) WebEx
3 1 (0.95%) Cisco ASA
3 1 (0.95%) Internet
3 1 (0.95%) IP Telephony
3 1 (0.95%) MPLS
3 1 (0.95%) Network Security
3 1 (0.95%) Remote Desktop
3 1 (0.95%) SMTP
3 1 (0.95%) TCP/IP
Database & Business Intelligence
1 3 (2.86%) SQL Server
2 1 (0.95%) Amazon RDS
2 1 (0.95%) Big Data
2 1 (0.95%) MySQL
Development Applications
1 3 (2.86%) JIRA
2 1 (0.95%) Bitbucket
2 1 (0.95%) Git (software)
2 1 (0.95%) Jenkins
General
1 26 (24.76%) Finance
2 6 (5.71%) Telecoms
3 5 (4.76%) Retail
4 4 (3.81%) Banking
5 2 (1.90%) Back Office
5 2 (1.90%) Legal
6 1 (0.95%) Law
6 1 (0.95%) Manufacturing
6 1 (0.95%) Marketing
Libraries, Frameworks & Software Standards
1 13 (12.38%) .NET
2 2 (1.90%) EDI
Miscellaneous
1 22 (20.95%) Analytical Skills
2 17 (16.19%) Statistics
3 14 (13.33%) Data Centre
4 10 (9.52%) Management Information System
5 9 (8.57%) Computer Science
6 6 (5.71%) PMI
7 2 (1.90%) Private Cloud
8 1 (0.95%) Data Integration
8 1 (0.95%) Driving Licence
8 1 (0.95%) Internet of Things
8 1 (0.95%) Machine to Machine
Operating Systems
1 9 (8.57%) Windows
2 6 (5.71%) Unix
2 6 (5.71%) Windows Server
3 5 (4.76%) Windows Server 2012
4 3 (2.86%) Windows Server 2008
5 2 (1.90%) Linux
5 2 (1.90%) Mac OS
5 2 (1.90%) NetWare
5 2 (1.90%) Windows 10
5 2 (1.90%) Windows 7
6 1 (0.95%) CentOS
6 1 (0.95%) Red Hat Enterprise Linux
6 1 (0.95%) SUSE
6 1 (0.95%) Windows 8
Processes & Methodologies
1 48 (45.71%) ITIL
2 21 (20.00%) Service Delivery
3 14 (13.33%) CRM
3 14 (13.33%) Escalation Management
3 14 (13.33%) People Management
3 14 (13.33%) Problem Management
4 12 (11.43%) Performance Management
5 11 (10.48%) Incident Management
6 10 (9.52%) ITSM
6 10 (9.52%) Process Improvement
7 9 (8.57%) Resource Management
7 9 (8.57%) Service Management
7 9 (8.57%) Software Delivery
8 8 (7.62%) Capacity Planning
8 8 (7.62%) Operations Management
8 8 (7.62%) Planning and Forecasting
8 8 (7.62%) Presales
8 8 (7.62%) Product Management
8 8 (7.62%) Project Management
8 8 (7.62%) Stakeholder Management
Programming Languages
1 5 (4.76%) SQL
2 2 (1.90%) ABAP
2 2 (1.90%) C#
2 2 (1.90%) Java
2 2 (1.90%) VB
Qualifications
1 12 (11.43%) Degree
2 6 (5.71%) PMI Certification
3 3 (2.86%) ITIL Certification
4 2 (1.90%) MCSE
4 2 (1.90%) Microsoft Certification
4 2 (1.90%) Security Cleared
5 1 (0.95%) RHCE
5 1 (0.95%) RHCSA
5 1 (0.95%) SC Cleared
Quality Assurance & Compliance
1 30 (28.57%) SLA
2 10 (9.52%) QA
3 3 (2.86%) ISO/IEC 27001
System Software
1 5 (4.76%) Active Directory
2 2 (1.90%) Hyper-V
2 2 (1.90%) vCloud
2 2 (1.90%) vSphere
3 1 (0.95%) Firmware
3 1 (0.95%) Postfix
3 1 (0.95%) Terminal Server
3 1 (0.95%) VMware Infrastructure
Vendors
1 17 (16.19%) Citrix
2 15 (14.29%) Microsoft
3 14 (13.33%) HP
4 12 (11.43%) Dell
4 12 (11.43%) Google
5 10 (9.52%) Oracle
6 4 (3.81%) Forcepoint
7 3 (2.86%) IBM
7 3 (2.86%) SAP
8 2 (1.90%) CheckPoint
8 2 (1.90%) Cisco
8 2 (1.90%) Salesforce.com
8 2 (1.90%) Sophos
8 2 (1.90%) Sybase
9 1 (0.95%) NetApp
9 1 (0.95%) SonicWALL
9 1 (0.95%) VMware
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