The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 33 40 59
Rank change year-on-year
+7 +19
Permanent jobs requiring a Support Analyst 61 48 23
As % of all permanent IT jobs located in South Wales 5.782% 4.923% 2.581%
As % of the Job Titles category 5.899% 5.031% 2.728%
Number of salaries quoted 60 47 23
Average salary £30,000 £30,000 £22,500
Average salary % change year-on-year
- +33.33%
90% offered a salary of more than £22,500 £20,000 £18,500
10% offered a salary of more than £40,650 £37,000 £30,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
South Wales
Permanent IT job ads with a match in the
Job Titles category
1034 954 843
As % of all permanent IT jobs located in South Wales 98.01% 97.85% 94.61%
Number of salaries quoted 942 848 788
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £25,000 £24,000 £26,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Wales

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the South Wales region as a proportion of the total demand within the Job Titles category.

South Wales Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

South Wales Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 21 May 2013.

South Wales Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cardiff 0 26 £30,000 -
Bridgend - 17 £26,000 -
Caerphilly - 5 £52,000 -
Blaenau Gwent -2 1 £18,500 -26.00%
Newport - 1 £46,500 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 35 (50.72%) SQL
2 30 (43.48%) Windows
3 26 (37.68%) Oracle
4 24 (34.78%) UNIX
5 21 (30.43%) PL/SQL
6 19 (27.54%) SQL Server
7 18 (26.09%) ITIL
8 17 (24.64%) Active Directory
9 15 (21.74%) Linux
10 14 (20.29%) .NET
11 13 (18.84%) Oracle Forms
11 13 (18.84%) Oracle Reports
11 13 (18.84%) VB
11 13 (18.84%) C#
12 11 (15.94%) MS Exchange
12 11 (15.94%) Exchange Server 2007
12 11 (15.94%) Windows Server 2008
12 11 (15.94%) VMware
13 10 (14.49%) SC Cleared
13 10 (14.49%) Security Cleared
13 10 (14.49%) RDBMS
13 10 (14.49%) Java
13 10 (14.49%) T-SQL
13 10 (14.49%) MS Excel
14 9 (13.04%) VBA
14 9 (13.04%) Business Transformation
15 8 (11.59%) sed
15 8 (11.59%) Perl
15 8 (11.59%) WebLogic
15 8 (11.59%) Oracle Application Server

Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 14 (20.29%) .NET
2 4 (5.797%) ASP.NET
2 4 (5.797%) CGI
3 1 (1.449%) ASP
3 1 (1.449%) HTML
Application Platforms
1 11 (15.94%) MS Exchange
1 11 (15.94%) Exchange Server 2007
2 8 (11.59%) WebLogic
2 8 (11.59%) Oracle Application Server
3 7 (10.14%) Exchange Server 2003
4 3 (4.348%) NetWeaver
5 2 (2.899%) Documentum
5 2 (2.899%) Papyrus
5 2 (2.899%) Exchange Server 2010
6 1 (1.449%) ESB
Applications
1 10 (14.49%) MS Excel
2 7 (10.14%) MS Office
Communications & Networking
1 4 (5.797%) DNS
1 4 (5.797%) IP Telephony
2 3 (4.348%) SAN
3 2 (2.899%) IPv6
3 2 (2.899%) LAN
3 2 (2.899%) WAN
3 2 (2.899%) DHCP
3 2 (2.899%) VPN
3 2 (2.899%) Firewall
Database & Business Intelligence
1 19 (27.54%) SQL Server
2 13 (18.84%) Oracle Reports
3 10 (14.49%) RDBMS
4 6 (8.696%) SQL Server 2005
5 5 (7.246%) SQL Server 7
5 5 (7.246%) SQL Server 2000
5 5 (7.246%) MS Access
6 4 (5.797%) SQL Server Reporting Services
7 3 (4.348%) DB2
8 1 (1.449%) SQL Server 2008
8 1 (1.449%) Oracle 10g
8 1 (1.449%) Oracle 8/8i
8 1 (1.449%) MySQL
Development Applications
1 13 (18.84%) Oracle Forms
General
1 1 (1.449%) Finance
Miscellaneous
1 7 (10.14%) Informatics
2 1 (1.449%) iSeries
2 1 (1.449%) Clustering
2 1 (1.449%) Management Information System
2 1 (1.449%) AS400
Operating Systems
1 30 (43.48%) Windows
2 24 (34.78%) UNIX
3 15 (21.74%) Linux
4 11 (15.94%) Windows Server 2008
5 7 (10.14%) Windows Server 2012
6 6 (8.696%) Windows XP
7 5 (7.246%) Windows Server 2003
8 3 (4.348%) Windows 7
Processes & Methodologies
1 18 (26.09%) ITIL
2 9 (13.04%) Business Transformation
3 7 (10.14%) ITIL V3
4 5 (7.246%) Web Design
5 4 (5.797%) Change Management
6 3 (4.348%) Asset Management
6 3 (4.348%) Service Delivery
6 3 (4.348%) Continuous Improvement
7 2 (2.899%) Change Control
7 2 (2.899%) Workflow
7 2 (2.899%) Document Management
7 2 (2.899%) Incident Management
8 1 (1.449%) Release Management
8 1 (1.449%) User Acceptance Testing
8 1 (1.449%) Systems Analysis
8 1 (1.449%) MVC
8 1 (1.449%) ERP
8 1 (1.449%) Root Cause Analysis
Programming Languages
1 35 (50.72%) SQL
2 21 (30.43%) PL/SQL
3 13 (18.84%) VB
3 13 (18.84%) C#
4 10 (14.49%) Java
4 10 (14.49%) T-SQL
5 9 (13.04%) VBA
6 8 (11.59%) sed
6 8 (11.59%) Perl
6 8 (11.59%) AWK
6 8 (11.59%) VB6
7 6 (8.696%) VB.NET
8 3 (4.348%) ABAP
9 1 (1.449%) Prolog
9 1 (1.449%) RPG
9 1 (1.449%) JavaScript
9 1 (1.449%) Delphi
Qualifications
1 10 (14.49%) SC Cleared
1 10 (14.49%) Security Cleared
2 2 (2.899%) Cisco Certification
2 2 (2.899%) CCNP
Quality Assurance & Compliance
1 6 (8.696%) SLA
2 1 (1.449%) HL7
2 1 (1.449%) QA
System Software
1 17 (24.64%) Active Directory
2 4 (5.797%) Hyper-V
Systems Management
1 3 (4.348%) SCCM
1 3 (4.348%) SCOM
1 3 (4.348%) SCVMM
2 1 (1.449%) Oracle Enterprise Manager
Vendors
1 26 (37.68%) Oracle
2 11 (15.94%) VMware
3 5 (7.246%) Microsoft
4 4 (5.797%) SAP
4 4 (5.797%) Remedy
4 4 (5.797%) Cisco
5 2 (2.899%) JBoss
5 2 (2.899%) HP
5 2 (2.899%) Kofax
5 2 (2.899%) WatchGuard
6 1 (1.449%) Northgate
6 1 (1.449%) Business Objects
Caerphilly, Mid Glamorgan
Key Skills: SAP Netweaver, ABAP, JAVA, SQL Server, DB2, Oracle, MaxDB, UNIX, Windows... As an experienced SAP Support Analyst, you must have: At least 3 years’ experience working...
Computer Recruiter Ltd
Salary: To £55K (incl. up to 10% Bonus) + Benefits
Posted: 20 May 2013
Caerphilly, Mid Glamorgan
Location: Caerphilly, South Wales. Rate: To £60K (incl. up to 10% Bonus) + Benefits. Key Skills: Networks, Support, Analyst, Cisco, CCNP, Routers, Switches, VPN. Our client, an IT managed...
Computer Recruiter Ltd
Salary: To £60K (incl. up to 10% Bonus) + Benefits
Posted: 16 May 2013
South Wales
Senior SAP Support Analyst - Netweaver, DB2... * At least 3 years' experience working with SAP Netweaver ABAP stacks and JAVA stacks (6.40 or 7.xx)... * Good working knowledge...
CPS Group UK
Salary: £50000 - £55000 per annum
Posted: 20 May 2013
CARDIFF (with frequent UK travel), South Wales
Responsible for the staffing and smooth running of the IT service desk, you will mentor the IT Support Analysts in service delivery best practice and assist with on-...
Consumer Futures
Salary: £33,000 per annum
Posted: 20 May 2013
Cardiff, South Glamorgan
Essential requirements include: MS Windows Server 2003 (MCSE or MCSA certification or equivalent demonstrable experience) MS Windows Server 2008 (MCITP certification or equivalent demonstrable experience ) Network infrastructure configuration...
Consumer Futures
Salary: £33,000 per annum
Posted: 13 May 2013