The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 66 60 46
Rank change year-on-year
-6 -14
Permanent jobs requiring a Support Analyst 22 33 35
As % of all permanent IT jobs located in South Wales 2.02% 2.94% 3.92%
As % of the Job Titles category 2.10% 3.06% 4.07%
Number of salaries quoted 19 31 32
Average salary £25,000 £30,000 £34,750
Average salary % change year-on-year
-16.66% -13.66%
90% offered a salary of more than £18,500 £21,000 £22,600
10% offered a salary of more than £30,500 £52,500 £40,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1047 1078 859
As % of all permanent IT jobs located in South Wales 96.32% 95.91% 96.30%
Number of salaries quoted 947 957 778
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £45,500 £45,000 £53,250
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 28 August 2014.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -7 11 £24,000 +9.09% 1
Torfaen +1 5 £23,000 -23.33% 1
Newport +13 4 £29,000 -
Caerphilly +8 2 £32,500 -40.90%
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 28 August 2014, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 27 (50.00%) SQL
1 27 (50.00%) Windows
2 26 (48.15%) SQL Server
3 22 (40.74%) Microsoft
4 19 (35.19%) ITIL
5 17 (31.48%) Active Directory
5 17 (31.48%) VMware
6 16 (29.63%) Cisco
7 15 (27.78%) Oracle
8 14 (25.93%) MS Excel
9 13 (24.07%) MCP
9 13 (24.07%) .NET
9 13 (24.07%) Microsoft Certification
9 13 (24.07%) Hyper-V
10 12 (22.22%) Internet
10 12 (22.22%) IIS
10 12 (22.22%) MCSE
10 12 (22.22%) DNS
10 12 (22.22%) SLA
10 12 (22.22%) Management Information System
11 11 (20.37%) CMS
11 11 (20.37%) .NET Framework
11 11 (20.37%) Load Balancing
11 11 (20.37%) HP
11 11 (20.37%) Commerce Server
12 10 (18.52%) QA
12 10 (18.52%) User Acceptance Testing
12 10 (18.52%) Firewall
13 8 (14.81%) Test Scripting
13 8 (14.81%) Windows Server 2008

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 28 August 2014, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (22.22%) IIS
2 11 (20.37%) CMS
2 11 (20.37%) Commerce Server
3 1 (1.85%) Apache
3 1 (1.85%) IBM Notes
3 1 (1.85%) Lync
Applications
1 14 (25.93%) MS Excel
2 6 (11.11%) MS Office
Communications & Networking
1 12 (22.22%) Internet
1 12 (22.22%) DNS
2 10 (18.52%) Firewall
3 8 (14.81%) SAN
4 7 (12.96%) NAS
5 5 (9.26%) TCP/IP
6 4 (7.41%) VoIP
7 2 (3.70%) WAN
7 2 (3.70%) LAN
8 1 (1.85%) DHCP
8 1 (1.85%) ISDN
8 1 (1.85%) Wi-Fi
8 1 (1.85%) Wireless
8 1 (1.85%) Network Security
8 1 (1.85%) Softswitch
8 1 (1.85%) Structured Cabling
Database & Business Intelligence
1 26 (48.15%) SQL Server
2 2 (3.70%) Oracle Database
2 2 (3.70%) MongoDB
3 1 (1.85%) Oracle Reports
Development Applications
1 1 (1.85%) Subversion
1 1 (1.85%) Git (software)
General
1 4 (7.41%) Finance
2 2 (3.70%) Banking
3 1 (1.85%) Telecoms
3 1 (1.85%) Law
3 1 (1.85%) Advertising
3 1 (1.85%) Marketing
Libraries, Frameworks & Software Standards
1 13 (24.07%) .NET
2 11 (20.37%) .NET Framework
3 2 (3.70%) Mojolicious
3 2 (3.70%) RESTful
3 2 (3.70%) jQuery
3 2 (3.70%) JSON
3 2 (3.70%) XML
3 2 (3.70%) XSD
3 2 (3.70%) XSLT
4 1 (1.85%) WAP
4 1 (1.85%) OAuth
Miscellaneous
1 12 (22.22%) Management Information System
2 2 (3.70%) AS400
3 1 (1.85%) EPoS
3 1 (1.85%) iPhone
3 1 (1.85%) iPad
Operating Systems
1 27 (50.00%) Windows
2 8 (14.81%) Windows Server 2008
3 7 (12.96%) UNIX
4 6 (11.11%) Windows Server 2003
5 5 (9.26%) Windows 7
6 2 (3.70%) Windows Server 2012
6 2 (3.70%) Linux
7 1 (1.85%) Mac OS X
7 1 (1.85%) Apple iOS
Processes & Methodologies
1 19 (35.19%) ITIL
2 11 (20.37%) Load Balancing
3 10 (18.52%) User Acceptance Testing
4 8 (14.81%) Test Scripting
5 3 (5.56%) Project Management
5 3 (5.56%) Data Analysis
5 3 (5.56%) Data Entry
6 2 (3.70%) Business Analysis
6 2 (3.70%) Release Management
6 2 (3.70%) Time Management
6 2 (3.70%) Data Architecture
7 1 (1.85%) Change Management
7 1 (1.85%) Agile Software Development
7 1 (1.85%) Workflow
7 1 (1.85%) Validation
7 1 (1.85%) Unit Testing
7 1 (1.85%) Incident Management
7 1 (1.85%) Change Control
Programming Languages
1 27 (50.00%) SQL
2 4 (7.41%) Java
3 2 (3.70%) Scala
3 2 (3.70%) Perl
4 1 (1.85%) PL/SQL
4 1 (1.85%) T-SQL
4 1 (1.85%) ABAP
4 1 (1.85%) Shell Script
Qualifications
1 13 (24.07%) MCP
1 13 (24.07%) Microsoft Certification
2 12 (22.22%) MCSE
3 7 (12.96%) SAP Certification
4 4 (7.41%) ITIL Certification
5 2 (3.70%) Degree
5 2 (3.70%) Security Cleared
6 1 (1.85%) SC Cleared
Quality Assurance & Compliance
1 12 (22.22%) SLA
2 10 (18.52%) QA
3 7 (12.96%) ISO 9001
3 7 (12.96%) ISO/IEC 27001
System Software
1 17 (31.48%) Active Directory
2 13 (24.07%) Hyper-V
3 2 (3.70%) VMware Infrastructure
4 1 (1.85%) XenApp
4 1 (1.85%) vSphere
Systems Management
1 5 (9.26%) NetBackup
2 1 (1.85%) SCCM
2 1 (1.85%) SCOM
2 1 (1.85%) SCDPM
2 1 (1.85%) SCSM
Vendors
1 22 (40.74%) Microsoft
2 17 (31.48%) VMware
3 16 (29.63%) Cisco
4 15 (27.78%) Oracle
5 11 (20.37%) HP
6 8 (14.81%) Citrix
6 8 (14.81%) SAP
7 7 (12.96%) Veritas
7 7 (12.96%) Symantec
8 5 (9.26%) IBM
9 2 (3.70%) Apple
10 1 (1.85%) CheckPoint
10 1 (1.85%) Lotus
10 1 (1.85%) Juniper
10 1 (1.85%) Google
10 1 (1.85%) Veeam
10 1 (1.85%) F5
10 1 (1.85%) Sonus
Cwmbran, Gwent
Xchanging
Salary: Bens + Bonus
Posted: 4 days ago