The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 84 68 72
Rank change year-on-year
-16 +4
Permanent jobs requiring a Support Analyst 17 19 12
As % of all permanent IT jobs located in South Wales 1.44% 2.13% 1.32%
As % of the Job Titles category 1.48% 2.28% 1.36%
Number of salaries quoted 13 19 11
Average salary £21,500 £28,000 £35,000
Average salary % change year-on-year
-23.21% -20.00%
90% offered a salary of more than £20,100 £22,400 £25,000
10% offered a salary of more than £34,400 £31,300 £40,000
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1152 835 884
As % of all permanent IT jobs located in South Wales 97.63% 93.71% 97.04%
Number of salaries quoted 1028 737 793
Average salary £35,000 £36,000 £35,000
Average salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 29 January 2015.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff - 9 £20,500 - 2
Caerphilly +7 5 £21,500 -23.21% 1
Bridgend +6 1 £37,500 +20.96% 1
Torfaen -13 1 £23,000 -16.36%
Neath Port Talbot - 1 £32,000 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 29 January 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 21 (58.33%) Windows
2 18 (50.00%) SQL
3 15 (41.67%) Finance
4 14 (38.89%) Active Directory
5 12 (33.33%) SQL Server
5 12 (33.33%) Windows Server 2008
6 10 (27.78%) Microsoft
7 9 (25.00%) ITIL
7 9 (25.00%) Windows Server 2003
8 7 (19.44%) Service Delivery
8 7 (19.44%) .NET
8 7 (19.44%) Oracle
9 6 (16.67%) Windows 7
10 5 (13.89%) Hyper-V
10 5 (13.89%) Degree
10 5 (13.89%) Analytical Skills
10 5 (13.89%) Management Information System
10 5 (13.89%) VMware
10 5 (13.89%) NetBackup
10 5 (13.89%) Internet
10 5 (13.89%) Lotus
10 5 (13.89%) HP
10 5 (13.89%) Citrix
10 5 (13.89%) Microsoft Certification
10 5 (13.89%) IBM Notes
10 5 (13.89%) Cisco
10 5 (13.89%) TCP/IP
10 5 (13.89%) DNS
11 4 (11.11%) MCSE
11 4 (11.11%) Apache

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 29 January 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) IBM Notes
2 4 (11.11%) Apache
2 4 (11.11%) Tomcat
2 4 (11.11%) IIS
2 4 (11.11%) Commerce Server
2 4 (11.11%) CMS
2 4 (11.11%) WebSphere
3 1 (2.78%) SharePoint 2010
3 1 (2.78%) Exchange Server 2010
3 1 (2.78%) LiveLink
3 1 (2.78%) SharePoint
3 1 (2.78%) MS Exchange
Applications
1 4 (11.11%) MS Excel
2 1 (2.78%) MS Office
Communications & Networking
1 5 (13.89%) Internet
1 5 (13.89%) TCP/IP
1 5 (13.89%) DNS
2 3 (8.33%) VoIP
3 2 (5.56%) Firewall
4 1 (2.78%) SAN
4 1 (2.78%) LAN
4 1 (2.78%) WAN
4 1 (2.78%) DHCP
4 1 (2.78%) Ethernet
Database & Business Intelligence
1 12 (33.33%) SQL Server
2 1 (2.78%) SQL Server Reporting Services
General
1 15 (41.67%) Finance
2 3 (8.33%) Advertising
Libraries, Frameworks & Software Standards
1 7 (19.44%) .NET
2 4 (11.11%) .NET Framework
3 2 (5.56%) XML
3 2 (5.56%) XSD
3 2 (5.56%) XSLT
4 1 (2.78%) CGI
Miscellaneous
1 5 (13.89%) Analytical Skills
1 5 (13.89%) Management Information System
2 1 (2.78%) Video Conferencing
2 1 (2.78%) iPad
2 1 (2.78%) iPhone
2 1 (2.78%) Client/Server
Operating Systems
1 21 (58.33%) Windows
2 12 (33.33%) Windows Server 2008
3 9 (25.00%) Windows Server 2003
4 6 (16.67%) Windows 7
5 3 (8.33%) Windows Server 2012
5 3 (8.33%) UNIX
5 3 (8.33%) Windows XP
6 2 (5.56%) Linux
6 2 (5.56%) Apple iOS
6 2 (5.56%) Windows Vista
Processes & Methodologies
1 9 (25.00%) ITIL
2 7 (19.44%) Service Delivery
3 4 (11.11%) Stakeholder Management
3 4 (11.11%) Load Balancing
4 3 (8.33%) User Acceptance Testing
5 2 (5.56%) Project Management
5 2 (5.56%) Data Architecture
5 2 (5.56%) Test Scripting
5 2 (5.56%) Data Analysis
5 2 (5.56%) Business Analysis
6 1 (2.78%) Biostatistics
6 1 (2.78%) Knowledge Management
6 1 (2.78%) Bioinformatics
6 1 (2.78%) Time Management
6 1 (2.78%) Parallel Computing
6 1 (2.78%) Capacity Planning
6 1 (2.78%) Data Entry
6 1 (2.78%) Mobile Device Management
6 1 (2.78%) Line Management
6 1 (2.78%) ITSM
Programming Languages
1 18 (50.00%) SQL
2 4 (11.11%) Java
3 2 (5.56%) C#
4 1 (2.78%) T-SQL
Qualifications
1 5 (13.89%) Degree
1 5 (13.89%) Microsoft Certification
2 4 (11.11%) MCSE
2 4 (11.11%) MCP
3 2 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.78%) QA
1 1 (2.78%) SLA
System Software
1 14 (38.89%) Active Directory
2 5 (13.89%) Hyper-V
3 1 (2.78%) VMware Infrastructure
3 1 (2.78%) XenApp
Systems Management
1 5 (13.89%) NetBackup
2 1 (2.78%) SCCM
2 1 (2.78%) SCOM
2 1 (2.78%) SCDPM
2 1 (2.78%) SCSM
Vendors
1 10 (27.78%) Microsoft
2 7 (19.44%) Oracle
3 5 (13.89%) VMware
3 5 (13.89%) Lotus
3 5 (13.89%) HP
3 5 (13.89%) Citrix
3 5 (13.89%) Cisco
4 2 (5.56%) Apple
5 1 (2.78%) Veeam
5 1 (2.78%) Remedy
5 1 (2.78%) Open Text
5 1 (2.78%) IBM
Cardiff, South Glamorgan
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 23 hours ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £26000 per annum + Benefits
Posted: 6 days ago