The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 50 87 71
Rank change year-on-year
+37 -16
Permanent jobs requiring a Support Analyst 48 18 16
As % of all permanent IT jobs located in South Wales 4.09% 1.48% 1.80%
As % of the Job Titles category 4.17% 1.51% 1.86%
Number of salaries quoted 42 14 16
Average salary £24,922 £22,250 £27,750
Average salary % change year-on-year
+12.00% -19.81%
90% offered a salary of more than £19,000 £20,150 £20,500
10% offered a salary of more than £32,500 £35,850 £30,500
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1150 1194 861
As % of all permanent IT jobs located in South Wales 98.04% 98.43% 96.74%
Number of salaries quoted 991 1045 738
Average salary £36,500 £35,000 £37,000
Average salary % change year-on-year
+4.28% -5.40%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 10 February 2016.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +7 21 £27,922 +36.20% 2
Torfaen +17 13 £25,000 +8.69%
Neath Port Talbot -7 7 £27,500 -14.06% 1
Caerphilly +4 5 £19,000 -11.62%
Newport - 1 £21,000 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 10 February 2016, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 48 (53.93%) SQL
2 43 (48.31%) Windows
3 37 (41.57%) SQL Server
3 37 (41.57%) Microsoft
4 28 (31.46%) Oracle
5 26 (29.21%) Windows Server
6 22 (24.72%) Windows Server 2008
7 21 (23.60%) ITIL
7 21 (23.60%) SLA
8 19 (21.35%) Windows Server 2003
9 18 (20.22%) Finance
9 18 (20.22%) Analytical Skills
10 17 (19.10%) MS Excel
11 16 (17.98%) Active Directory
12 15 (16.85%) Windows Server 2012
13 13 (14.61%) Windows 7
14 12 (13.48%) SAP
14 12 (13.48%) C#
15 11 (12.36%) VMware
16 10 (11.24%) VMware Infrastructure
16 10 (11.24%) MySQL
17 9 (10.11%) MS Office
17 9 (10.11%) Degree
17 9 (10.11%) Web Development
18 8 (8.99%) Agile Software Development
18 8 (8.99%) ITIL Certification
18 8 (8.99%) Manufacturing
18 8 (8.99%) ERP
19 7 (7.87%) Unix
19 7 (7.87%) .NET

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 10 February 2016, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.37%) Drupal
1 3 (3.37%) IIS
2 1 (1.12%) Exchange Server 2007
2 1 (1.12%) Exchange Server 2010
2 1 (1.12%) MS Exchange
2 1 (1.12%) Oracle 10gAS
2 1 (1.12%) Oracle Application Server
2 1 (1.12%) SharePoint
2 1 (1.12%) SharePoint 2013
2 1 (1.12%) Skype for Business
2 1 (1.12%) WebLogic
Applications
1 17 (19.10%) MS Excel
2 9 (10.11%) MS Office
3 1 (1.12%) MS Project
3 1 (1.12%) MS Visio
Business Applications
1 1 (1.12%) Dynamics CRM
1 1 (1.12%) Sage 200
Cloud Services
1 4 (4.49%) Amazon AWS
1 4 (4.49%) SaaS
Communications & Networking
1 2 (2.25%) VoIP
2 1 (1.12%) Broadband
2 1 (1.12%) DHCP
2 1 (1.12%) DNS
2 1 (1.12%) Firewall
2 1 (1.12%) LDAP
2 1 (1.12%) NAS
2 1 (1.12%) Network Security
2 1 (1.12%) SAN
2 1 (1.12%) SSH
2 1 (1.12%) Telnet
2 1 (1.12%) WebEx
Database & Business Intelligence
1 37 (41.57%) SQL Server
2 10 (11.24%) MySQL
3 5 (5.62%) Oracle Database
4 3 (3.37%) MS Access
4 3 (3.37%) Oracle Reports
5 2 (2.25%) QlikView
6 1 (1.12%) Data Warehouse
6 1 (1.12%) DataStage
6 1 (1.12%) MongoDB
6 1 (1.12%) NoSQL
6 1 (1.12%) OLAP
6 1 (1.12%) Oracle Database 10g
6 1 (1.12%) Oracle Database 11g
6 1 (1.12%) Oracle OLAP
6 1 (1.12%) Relational Database
6 1 (1.12%) SQL Server 2008
6 1 (1.12%) SQL Server Analysis Services
6 1 (1.12%) SQL Server Integration Services
6 1 (1.12%) SQL Server Reporting Services
6 1 (1.12%) Star Schema
Development Applications
1 3 (3.37%) Eclipse
1 3 (3.37%) Team Foundation Server
2 2 (2.25%) JUnit
2 2 (2.25%) Maven
3 1 (1.12%) Ant
3 1 (1.12%) Hudson
General
1 18 (20.22%) Finance
2 8 (8.99%) Manufacturing
3 6 (6.74%) Advertising
4 5 (5.62%) Electronics
5 1 (1.12%) Banking
Libraries, Frameworks & Software Standards
1 7 (7.87%) .NET
2 6 (6.74%) ASP.NET
3 3 (3.37%) ASP.NET MVC
3 3 (3.37%) Hibernate
3 3 (3.37%) Spring
4 2 (2.25%) Java EE
4 2 (2.25%) JSP
4 2 (2.25%) Servlets
4 2 (2.25%) Struts
5 1 (1.12%) J2EE
5 1 (1.12%) MDX
5 1 (1.12%) Oracle Streams
5 1 (1.12%) Spring Batch
5 1 (1.12%) XML
5 1 (1.12%) XSD
5 1 (1.12%) XSLT
Miscellaneous
1 18 (20.22%) Analytical Skills
2 7 (7.87%) Enterprise Software
3 3 (3.37%) Computer Science
4 2 (2.25%) Blackberry
4 2 (2.25%) Mathematics
5 1 (1.12%) Clustering
5 1 (1.12%) Data Centre
5 1 (1.12%) EqualLogic
5 1 (1.12%) iSeries
5 1 (1.12%) Management Information System
5 1 (1.12%) Statistics
5 1 (1.12%) Symmetrix
Operating Systems
1 43 (48.31%) Windows
2 26 (29.21%) Windows Server
3 22 (24.72%) Windows Server 2008
4 19 (21.35%) Windows Server 2003
5 15 (16.85%) Windows Server 2012
6 13 (14.61%) Windows 7
7 7 (7.87%) Unix
8 3 (3.37%) Linux
9 2 (2.25%) Android
9 2 (2.25%) Windows 8
10 1 (1.12%) AIX
10 1 (1.12%) Red Hat Enterprise Linux
10 1 (1.12%) Windows XP
Processes & Methodologies
1 21 (23.60%) ITIL
2 9 (10.11%) Web Development
3 8 (8.99%) Agile Software Development
3 8 (8.99%) ERP
4 7 (7.87%) Continuous Improvement
4 7 (7.87%) E-business
5 6 (6.74%) Data Analysis
5 6 (6.74%) Unit Testing
6 5 (5.62%) Data Entry
6 5 (5.62%) MVC
6 5 (5.62%) QMS
6 5 (5.62%) Quality Management
6 5 (5.62%) Test Scripting
6 5 (5.62%) User Acceptance Testing
7 3 (3.37%) Business Intelligence
7 3 (3.37%) Line Management
7 3 (3.37%) Scrum
7 3 (3.37%) SDLC
7 3 (3.37%) Service Delivery
8 2 (2.25%) Mentoring
Programming Languages
1 48 (53.93%) SQL
2 12 (13.48%) C#
3 7 (7.87%) T-SQL
4 4 (4.49%) PL/SQL
4 4 (4.49%) VB.NET
5 3 (3.37%) Java
5 3 (3.37%) JavaScript
5 3 (3.37%) PHP
5 3 (3.37%) VB
5 3 (3.37%) VBA
6 1 (1.12%) R
Qualifications
1 9 (10.11%) Degree
2 8 (8.99%) ITIL Certification
3 5 (5.62%) SC Cleared
3 5 (5.62%) Security Cleared
4 4 (4.49%) SAP Certification
5 2 (2.25%) ISEB
5 2 (2.25%) ITIL Foundation Certificate
5 2 (2.25%) MCP
6 1 (1.12%) CCNP
6 1 (1.12%) Cisco Certification
6 1 (1.12%) Microsoft Certification
Quality Assurance & Compliance
1 21 (23.60%) SLA
2 4 (4.49%) ISO 9001
2 4 (4.49%) ISO/IEC 27001
2 4 (4.49%) ISO22301
3 3 (3.37%) QA
System Software
1 16 (17.98%) Active Directory
2 10 (11.24%) VMware Infrastructure
3 1 (1.12%) vCloud
3 1 (1.12%) VMware ESXi
3 1 (1.12%) vSphere
Systems Management
1 1 (1.12%) Backup Exec
1 1 (1.12%) Forefront Identity Manager
1 1 (1.12%) HP Data Protector
1 1 (1.12%) NetBackup
1 1 (1.12%) SCCM
1 1 (1.12%) Tivoli
1 1 (1.12%) Tivoli Storage Manager
1 1 (1.12%) WSUS
Vendors
1 37 (41.57%) Microsoft
2 28 (31.46%) Oracle
3 12 (13.48%) SAP
4 11 (12.36%) VMware
5 6 (6.74%) HP
5 6 (6.74%) IBM
6 2 (2.25%) 3PAR
6 2 (2.25%) Cisco
6 2 (2.25%) Citrix
6 2 (2.25%) Kaspersky
6 2 (2.25%) Symantec
7 1 (1.12%) Apple
7 1 (1.12%) Brocade
7 1 (1.12%) Fortinet
7 1 (1.12%) NetApp
7 1 (1.12%) Red Hat
7 1 (1.12%) Remedy
7 1 (1.12%) Sage
7 1 (1.12%) Tableau
7 1 (1.12%) Veritas
Merthyr Tydfil, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21990 per annum + Flexitime and other benefits
Posted: 5 days ago
Merthyr Tydfil, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21990 per annum + Flexitime and other benefits
Posted: 5 days ago
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £20000 - £32000 per annum
Posted: 6 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 6 days ago
Port Talbot
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 22 days ago