The statistics below represent IT jobs advertised across the South Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 52 52 68
Rank change year-on-year
0 +16
Permanent jobs requiring a Support Analyst 45 54 22
As % of all permanent IT jobs located in South Wales 4.06% 4.36% 2.02%
As % of the Job Titles category 4.15% 4.44% 2.06%
Number of salaries quoted 41 51 19
Median salary £27,000 £27,500 £25,000
Median salary % change year-on-year
-1.81% +10.00%
90% offered a salary of more than £18,500 £21,500 £18,500
10% offered a salary of more than £35,000 £39,000 £30,500
UK excluding London median salary £28,500 £28,000 £27,500
% change year-on-year
+1.78% +1.81%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1084 1217 1069
As % of all permanent IT jobs located in South Wales 97.83% 98.22% 97.98%
Number of salaries quoted 971 1048 969
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £23,060 £24,000 £22,500
10% offered a salary of more than £50,000 £46,000 £50,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 30 August 2016.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 23 £20,000 -27.27% 1
Newport +14 22 £33,000 +32.00% 1
Support Analyst
Wales

Support Analyst Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 30 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Analyst in the job title.

1 34 (55.74%) SQL
2 30 (49.18%) Finance
3 25 (40.98%) ITIL
4 23 (37.70%) Microsoft
5 19 (31.15%) Windows
6 18 (29.51%) Incident Management
7 16 (26.23%) Systems Analysis
7 16 (26.23%) Active Directory
8 15 (24.59%) Data Modelling
9 14 (22.95%) MS Excel
9 14 (22.95%) Validation
10 13 (21.31%) User Acceptance Testing
11 12 (19.67%) Windows 7
11 12 (19.67%) ISEB
11 12 (19.67%) ITIL Certification
12 11 (18.03%) Windows Server
13 10 (16.39%) MS Office
13 10 (16.39%) VMware
13 10 (16.39%) Advertising
14 8 (13.11%) iSeries
15 7 (11.48%) Windows Server 2008
15 7 (11.48%) Problem Management
15 7 (11.48%) Analytical Skills
16 6 (9.84%) Data Privacy
16 6 (9.84%) Windows Server 2012
16 6 (9.84%) Data Security
16 6 (9.84%) SQL Server
16 6 (9.84%) Degree
17 5 (8.20%) PowerShell
17 5 (8.20%) Linux

Support Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.92%) Apache
1 3 (4.92%) MS Exchange
1 3 (4.92%) Tomcat
2 2 (3.28%) Exchange Server 2013
2 2 (3.28%) WebSphere
3 1 (1.64%) IIS
3 1 (1.64%) SharePoint
Applications
1 14 (22.95%) MS Excel
2 10 (16.39%) MS Office
3 3 (4.92%) MS PowerPoint
Business Applications
1 1 (1.64%) EQXanite
1 1 (1.64%) Sage 200
Cloud Services
1 2 (3.28%) SaaS
Communications & Networking
1 4 (6.56%) LAN
2 3 (4.92%) Firewall
3 2 (3.28%) VoIP
4 1 (1.64%) Ethernet
Database & Business Intelligence
1 6 (9.84%) SQL Server
2 1 (1.64%) SQL Server 2008
2 1 (1.64%) SQL Server 2012
2 1 (1.64%) SQL Server Integration Services
General
1 30 (49.18%) Finance
2 10 (16.39%) Advertising
3 4 (6.56%) Banking
3 4 (6.56%) Retail
3 4 (6.56%) Telecoms
4 2 (3.28%) Electronics
4 2 (3.28%) Manufacturing
5 1 (1.64%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.64%) .NET
1 1 (1.64%) COM
Miscellaneous
1 8 (13.11%) iSeries
2 7 (11.48%) Analytical Skills
3 3 (4.92%) Computer Science
4 2 (3.28%) Blackberry
4 2 (3.28%) Enterprise Software
4 2 (3.28%) Hedge funds
5 1 (1.64%) Management Information System
5 1 (1.64%) Replication
Operating Systems
1 19 (31.15%) Windows
2 12 (19.67%) Windows 7
3 11 (18.03%) Windows Server
4 7 (11.48%) Windows Server 2008
5 6 (9.84%) Windows Server 2012
6 5 (8.20%) Linux
7 3 (4.92%) Data ONTAP
7 3 (4.92%) VyOS
7 3 (4.92%) Windows 10
7 3 (4.92%) Windows 8
8 2 (3.28%) Android
9 1 (1.64%) CentOS
9 1 (1.64%) Unix
9 1 (1.64%) Windows Server 2003
Processes & Methodologies
1 25 (40.98%) ITIL
2 18 (29.51%) Incident Management
3 16 (26.23%) Systems Analysis
4 15 (24.59%) Data Modelling
5 14 (22.95%) Validation
6 13 (21.31%) User Acceptance Testing
7 7 (11.48%) Problem Management
8 6 (9.84%) Data Privacy
8 6 (9.84%) Data Security
9 4 (6.56%) Agile Software Development
9 4 (6.56%) Business Analysis
9 4 (6.56%) Stakeholder Management
9 4 (6.56%) Waterfall
10 3 (4.92%) Disaster Recovery
10 3 (4.92%) ERP
10 3 (4.92%) High Availability
10 3 (4.92%) SIEM
10 3 (4.92%) Software Testing
10 3 (4.92%) Test Scripting
10 3 (4.92%) Virtual Environments
Programming Languages
1 34 (55.74%) SQL
2 5 (8.20%) PowerShell
3 3 (4.92%) Shell Script
4 2 (3.28%) Java
5 1 (1.64%) C
5 1 (1.64%) T-SQL
Qualifications
1 12 (19.67%) ISEB
1 12 (19.67%) ITIL Certification
2 6 (9.84%) Degree
3 3 (4.92%) CCNA
3 3 (4.92%) Cisco Certification
3 3 (4.92%) VMware Certified Professional (VCP)
4 2 (3.28%) MCP
5 1 (1.64%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.64%) QA
1 1 (1.64%) SLA
System Software
1 16 (26.23%) Active Directory
2 4 (6.56%) VMware Infrastructure
Systems Management
1 3 (4.92%) Nagios
1 3 (4.92%) SCCM
Vendors
1 23 (37.70%) Microsoft
2 10 (16.39%) VMware
3 5 (8.20%) IBM
3 5 (8.20%) Oracle
4 3 (4.92%) Cisco
4 3 (4.92%) Citrix
4 3 (4.92%) Dell
4 3 (4.92%) Intel
4 3 (4.92%) NetApp
4 3 (4.92%) Splunk
4 3 (4.92%) Vyatta
5 2 (3.28%) Kaspersky
5 2 (3.28%) SAP
6 1 (1.64%) Avaya
6 1 (1.64%) RedGate
6 1 (1.64%) Sage
Newport, Gwent
CPS Group UK
Salary: £20000 - £26000 per annum + Pension, Healthcare, Bonus
Posted: 5 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21000 - £25000 per annum + Excellent Benefits
Posted: 4 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £17000 - £21000 per annum + benefits
Posted: 19 days ago