The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 77 70 31
Rank change year-on-year
-7 -39
Permanent jobs requiring a Support Analyst 17 32 55
As % of all permanent IT jobs located in South Wales 1.51% 2.68% 6.02%
As % of the Job Titles category 1.56% 2.79% 6.19%
Number of salaries quoted 14 32 50
Average salary £27,250 £30,000 £37,500
Average salary % change year-on-year
-9.16% -20.00%
90% offered a salary of more than £20,500 £23,300 £26,950
10% offered a salary of more than £34,100 £32,500 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1090 1149 888
As % of all permanent IT jobs located in South Wales 96.98% 96.07% 97.16%
Number of salaries quoted 922 1039 841
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 28 November 2014.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -1 11 £24,500 -18.33% 2
Newport +18 2 £27,000 -1.81% 1
Bridgend +16 1 £37,500 +14.50% 1
Monmouthshire - 1 £29,000 -
Neath Port Talbot - 1 £32,000 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 28 November 2014, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (56.41%) SQL
2 15 (38.46%) Windows
3 13 (33.33%) SQL Server
4 12 (30.77%) Oracle
5 11 (28.21%) Finance
5 11 (28.21%) Analytical Skills
6 10 (25.64%) Microsoft
7 9 (23.08%) ITIL
8 7 (17.95%) Java
9 6 (15.38%) Active Directory
9 6 (15.38%) User Acceptance Testing
10 5 (12.82%) Test Scripting
10 5 (12.82%) QA
10 5 (12.82%) Windows Server 2008
10 5 (12.82%) VMware
10 5 (12.82%) Citrix
10 5 (12.82%) Lotus
10 5 (12.82%) IBM Notes
10 5 (12.82%) MS Excel
11 4 (10.26%) Apache
11 4 (10.26%) Tomcat
11 4 (10.26%) .NET
11 4 (10.26%) MS Office
11 4 (10.26%) Stakeholder Management
11 4 (10.26%) Degree
11 4 (10.26%) WebSphere
12 3 (7.69%) UNIX
12 3 (7.69%) VoIP
12 3 (7.69%) Windows Server 2003
12 3 (7.69%) ITIL Certification

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 28 November 2014, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) IBM Notes
2 4 (10.26%) Apache
2 4 (10.26%) Tomcat
2 4 (10.26%) WebSphere
3 1 (2.56%) SharePoint 2010
3 1 (2.56%) Exchange Server 2010
3 1 (2.56%) IIS
3 1 (2.56%) SharePoint
3 1 (2.56%) MS Exchange
3 1 (2.56%) Commerce Server
3 1 (2.56%) CMS
3 1 (2.56%) LiveLink
Applications
1 5 (12.82%) MS Excel
2 4 (10.26%) MS Office
Communications & Networking
1 3 (7.69%) VoIP
2 2 (5.13%) DNS
2 2 (5.13%) Internet
2 2 (5.13%) Firewall
3 1 (2.56%) SAN
3 1 (2.56%) WAN
3 1 (2.56%) DHCP
3 1 (2.56%) TCP/IP
3 1 (2.56%) LAN
Database & Business Intelligence
1 13 (33.33%) SQL Server
2 1 (2.56%) Oracle Reports
2 1 (2.56%) SQL Server Reporting Services
2 1 (2.56%) MongoDB
Development Applications
1 1 (2.56%) Subversion
1 1 (2.56%) Git (software)
General
1 11 (28.21%) Finance
2 2 (5.13%) Advertising
2 2 (5.13%) Banking
3 1 (2.56%) Law
Libraries, Frameworks & Software Standards
1 4 (10.26%) .NET
2 2 (5.13%) XML
2 2 (5.13%) XSD
2 2 (5.13%) XSLT
3 1 (2.56%) CGI
3 1 (2.56%) .NET Framework
3 1 (2.56%) JSON
3 1 (2.56%) jQuery
3 1 (2.56%) OAuth
3 1 (2.56%) RESTful
3 1 (2.56%) Mojolicious
Miscellaneous
1 11 (28.21%) Analytical Skills
2 3 (7.69%) Management Information System
3 2 (5.13%) AS400
4 1 (2.56%) iPhone
4 1 (2.56%) iPad
4 1 (2.56%) Client/Server
4 1 (2.56%) EPoS
Operating Systems
1 15 (38.46%) Windows
2 5 (12.82%) Windows Server 2008
3 3 (7.69%) Windows Server 2003
3 3 (7.69%) UNIX
4 2 (5.13%) Windows XP
4 2 (5.13%) Windows 7
4 2 (5.13%) Windows Server 2012
5 1 (2.56%) Apple iOS
5 1 (2.56%) Windows Vista
5 1 (2.56%) Linux
Processes & Methodologies
1 9 (23.08%) ITIL
2 6 (15.38%) User Acceptance Testing
3 5 (12.82%) Test Scripting
4 4 (10.26%) Stakeholder Management
5 3 (7.69%) Service Delivery
6 2 (5.13%) Project Management
6 2 (5.13%) Business Analysis
6 2 (5.13%) Data Analysis
6 2 (5.13%) Data Architecture
6 2 (5.13%) Release Management
7 1 (2.56%) Data Entry
7 1 (2.56%) Parallel Computing
7 1 (2.56%) Capacity Planning
7 1 (2.56%) Change Control
7 1 (2.56%) Mobile Device Management
7 1 (2.56%) Line Management
7 1 (2.56%) Bioinformatics
7 1 (2.56%) Time Management
7 1 (2.56%) Knowledge Management
7 1 (2.56%) Incident Management
Programming Languages
1 22 (56.41%) SQL
2 7 (17.95%) Java
3 2 (5.13%) C#
3 2 (5.13%) T-SQL
4 1 (2.56%) ABAP
4 1 (2.56%) Scala
4 1 (2.56%) Perl
4 1 (2.56%) PL/SQL
Qualifications
1 4 (10.26%) Degree
2 3 (7.69%) ITIL Certification
3 2 (5.13%) Microsoft Certification
4 1 (2.56%) MCP
4 1 (2.56%) MCSE
Quality Assurance & Compliance
1 5 (12.82%) QA
2 3 (7.69%) SLA
System Software
1 6 (15.38%) Active Directory
2 2 (5.13%) Hyper-V
3 1 (2.56%) XenApp
3 1 (2.56%) VMware Infrastructure
Systems Management
1 2 (5.13%) NetBackup
2 1 (2.56%) SCCM
2 1 (2.56%) SCOM
2 1 (2.56%) SCDPM
2 1 (2.56%) SCSM
Vendors
1 12 (30.77%) Oracle
2 10 (25.64%) Microsoft
3 5 (12.82%) VMware
3 5 (12.82%) Citrix
3 5 (12.82%) Lotus
4 2 (5.13%) Cisco
4 2 (5.13%) HP
5 1 (2.56%) Veeam
5 1 (2.56%) IBM
5 1 (2.56%) SAP
5 1 (2.56%) Apple
5 1 (2.56%) Remedy
5 1 (2.56%) Open Text
Newport
Blue Town Online
Salary: Competitive
Posted: Just now
Caerphilly, Mid Glamorgan
CPS Group UK
Posted: Yesterday
Bridgend, Mid Glamorgan
CGI
Salary: £30000 - £45000 per annum + benefits
Posted: 4 days ago