The statistics below represent IT jobs advertised across the South Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Support Analyst
Wales / South Wales
Rank 44 58 83
Rank change year-on-year
+14 +25
Permanent jobs requiring a Support Analyst 37 35 13
As % of all permanent IT jobs located in South Wales 4.15% 3.28% 1.15%
As % of the Job Titles category 4.24% 3.36% 1.16%
Number of salaries quoted 37 30 8
Median salary £26,500 £22,500 £26,750
Median salary % change year-on-year
+17.77% -15.88%
90% offered a salary of more than £18,500 £19,000 £20,200
10% offered a salary of more than £30,200 £32,500 £35,750
UK excluding London median salary £27,500 £28,000 £27,850
% change year-on-year
-1.78% +0.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
873 1042 1118
As % of all permanent IT jobs located in South Wales 97.98% 97.75% 98.59%
Number of salaries quoted 778 909 1005
Median salary £37,500 £37,250 £35,000
Median salary % change year-on-year
+0.67% +6.42%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 17 January 2017.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Torfaen +21 14 £28,500 +6.54%
Cardiff +7 12 £22,750 -18.52% 1
Newport -1 11 £22,500 +7.14%
Support Analyst
Wales

Support Analyst Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 17 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Analyst in the job title.

1 52 (55.32%) SQL
2 47 (50.00%) ITIL
3 46 (48.94%) Finance
4 37 (39.36%) Microsoft
5 32 (34.04%) Windows
5 32 (34.04%) Incident Management
6 31 (32.98%) Systems Analysis
7 28 (29.79%) Active Directory
8 26 (27.66%) Data Modelling
9 25 (26.60%) Validation
10 24 (25.53%) ISEB
11 22 (23.40%) ITIL Certification
11 22 (23.40%) Degree
12 21 (22.34%) Advertising
13 19 (20.21%) User Acceptance Testing
13 19 (20.21%) iSeries
14 17 (18.09%) .NET
15 15 (15.96%) Windows Server
16 14 (14.89%) MS Office
16 14 (14.89%) VB.NET
16 14 (14.89%) C#
17 12 (12.77%) Forefront Identity Manager
17 12 (12.77%) PowerShell
17 12 (12.77%) MS Excel
17 12 (12.77%) IBM
18 11 (11.70%) Business Analysis
18 11 (11.70%) Agile Software Development
18 11 (11.70%) Windows 7
18 11 (11.70%) Waterfall
19 9 (9.57%) VMware

Support Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.19%) MS Exchange
2 2 (2.13%) ColdFusion
3 1 (1.06%) IIS
3 1 (1.06%) JBoss
3 1 (1.06%) SharePoint
Applications
1 14 (14.89%) MS Office
2 12 (12.77%) MS Excel
3 2 (2.13%) MS PowerPoint
Business Applications
1 2 (2.13%) Visualfiles
Communications & Networking
1 3 (3.19%) Firewall
1 3 (3.19%) LAN
1 3 (3.19%) Remote Desktop
2 1 (1.06%) VoIP
Database & Business Intelligence
1 1 (1.06%) Oracle Reports
1 1 (1.06%) SQL Server
Development Applications
1 3 (3.19%) Subversion
2 2 (2.13%) Eclipse
2 2 (2.13%) Toad
3 1 (1.06%) Rational DOORS
3 1 (1.06%) Visual Studio
General
1 46 (48.94%) Finance
2 21 (22.34%) Advertising
3 7 (7.45%) Banking
3 7 (7.45%) Telecoms
4 5 (5.32%) Retail
5 2 (2.13%) Legal
6 1 (1.06%) French Language
6 1 (1.06%) German Language
6 1 (1.06%) Italian Language
6 1 (1.06%) Portuguese Language
6 1 (1.06%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (18.09%) .NET
2 8 (8.51%) Web Services
3 6 (6.38%) ASP.NET
4 2 (2.13%) Ajax
4 2 (2.13%) jQuery
4 2 (2.13%) SOAP
5 1 (1.06%) SailPoint
Miscellaneous
1 19 (20.21%) iSeries
2 4 (4.26%) Computer Science
3 3 (3.19%) Analytical Skills
4 1 (1.06%) Handset
Operating Systems
1 32 (34.04%) Windows
2 15 (15.96%) Windows Server
3 11 (11.70%) Windows 7
4 5 (5.32%) Linux
5 3 (3.19%) Data ONTAP
5 3 (3.19%) VyOS
6 2 (2.13%) Windows 10
6 2 (2.13%) Windows 8
6 2 (2.13%) Windows Server 2008
6 2 (2.13%) Windows Server 2012
7 1 (1.06%) CentOS
7 1 (1.06%) Red Hat Enterprise Linux
7 1 (1.06%) Unix
Processes & Methodologies
1 47 (50.00%) ITIL
2 32 (34.04%) Incident Management
3 31 (32.98%) Systems Analysis
4 26 (27.66%) Data Modelling
5 25 (26.60%) Validation
6 19 (20.21%) User Acceptance Testing
7 11 (11.70%) Agile Software Development
7 11 (11.70%) Business Analysis
7 11 (11.70%) Waterfall
8 8 (8.51%) Data Privacy
8 8 (8.51%) Data Security
8 8 (8.51%) Problem Management
8 8 (8.51%) Software Testing
8 8 (8.51%) Test Scripting
9 4 (4.26%) Virtual Environments
10 3 (3.19%) Asset Management
10 3 (3.19%) Disaster Recovery
10 3 (3.19%) High Availability
10 3 (3.19%) Service Delivery
10 3 (3.19%) SIEM
Programming Languages
1 52 (55.32%) SQL
2 14 (14.89%) C#
2 14 (14.89%) VB.NET
3 12 (12.77%) PowerShell
4 3 (3.19%) C
4 3 (3.19%) Shell Script
5 2 (2.13%) Java
5 2 (2.13%) JavaScript
5 2 (2.13%) PL/SQL
5 2 (2.13%) VB
Qualifications
1 24 (25.53%) ISEB
2 22 (23.40%) Degree
2 22 (23.40%) ITIL Certification
3 5 (5.32%) ITIL Foundation Certificate
4 3 (3.19%) VMware Certified Professional (VCP)
5 1 (1.06%) Security Cleared
Quality Assurance & Compliance
1 3 (3.19%) SLA
System Software
1 28 (29.79%) Active Directory
2 5 (5.32%) VMware Infrastructure
Systems Management
1 12 (12.77%) Forefront Identity Manager
2 3 (3.19%) Nagios
3 2 (2.13%) SCCM
4 1 (1.06%) WSUS
Vendors
1 37 (39.36%) Microsoft
2 12 (12.77%) IBM
3 9 (9.57%) VMware
4 3 (3.19%) Dell
4 3 (3.19%) Intel
4 3 (3.19%) NetApp
4 3 (3.19%) Splunk
4 3 (3.19%) Vyatta
5 2 (2.13%) CA Agile Central
5 2 (2.13%) iManage
5 2 (2.13%) Oracle
5 2 (2.13%) Salesforce.com
6 1 (1.06%) Avaya
6 1 (1.06%) Citrix
6 1 (1.06%) Red Hat
6 1 (1.06%) Remedy
6 1 (1.06%) ServiceNow
Cardiff, South Glamorgan
The People Network
Salary: £18000 - £28000 per annum
Posted: Yesterday
Bridgend, Mid Glamorgan
CGI
Salary: £23000 - £28500 per annum + benefits
Posted: 25 days ago