The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 59 48 46
Rank change year-on-year
-11 -2
Permanent jobs requiring a Support Analyst 27 42 42
As % of all permanent IT jobs located in South Wales 2.66% 4.09% 4.50%
As % of the Job Titles category 2.75% 4.20% 4.62%
Number of salaries quoted 26 42 42
Average salary £30,000 £30,000 £29,250
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £19,000 £22,750 £19,076
10% offered a salary of more than £35,000 £40,000 £37,000
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
981 1000 909
As % of all permanent IT jobs located in South Wales 96.65% 97.28% 97.43%
Number of salaries quoted 817 908 789
Average salary £35,000 £35,000 £33,750
Average salary % change year-on-year
- +3.70%
90% offered a salary of more than £23,500 £26,000 £23,500
10% offered a salary of more than £52,500 £47,500 £47,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
Wales

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cardiff 0 15 £27,250 -9.16% 3
Caerphilly 0 6 £31,250 -43.18%
Newport +2 2 £24,000 -48.38%
Monmouthshire - 1 £21,000 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 18 April 2014, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 29 (58.00%) Windows
2 28 (56.00%) SQL Server
3 23 (46.00%) ITIL
3 23 (46.00%) Microsoft
4 22 (44.00%) SQL
5 20 (40.00%) VMware
6 18 (36.00%) Cisco
6 18 (36.00%) Active Directory
7 17 (34.00%) MCP
8 16 (32.00%) Internet
9 15 (30.00%) Management Information System
9 15 (30.00%) MCSE
9 15 (30.00%) HP
9 15 (30.00%) Microsoft Certification
9 15 (30.00%) Hyper-V
10 14 (28.00%) MS Excel
10 14 (28.00%) .NET
11 13 (26.00%) IIS
11 13 (26.00%) Commerce Server
11 13 (26.00%) DNS
11 13 (26.00%) CMS
11 13 (26.00%) .NET Framework
11 13 (26.00%) Load Balancing
12 12 (24.00%) ISO/IEC 27001
12 12 (24.00%) ISO 9001
12 12 (24.00%) SAP Certification
12 12 (24.00%) SAP
13 11 (22.00%) Oracle
13 11 (22.00%) Symantec
13 11 (22.00%) SLA

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 18 April 2014, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (26.00%) IIS
1 13 (26.00%) Commerce Server
1 13 (26.00%) CMS
2 4 (8.00%) Apache
2 4 (8.00%) WebLogic
3 2 (4.00%) Lync
4 1 (2.00%) Exchange Server 2010
4 1 (2.00%) Exchange Server 2007
4 1 (2.00%) MS Exchange
4 1 (2.00%) SharePoint
4 1 (2.00%) Site Server
4 1 (2.00%) Blackberry Enterprise Server
4 1 (2.00%) LiveLink
4 1 (2.00%) Exchange Server 2000
4 1 (2.00%) Exchange Server 2003
Applications
1 14 (28.00%) MS Excel
2 3 (6.00%) MS Office
Communications & Networking
1 16 (32.00%) Internet
2 13 (26.00%) DNS
3 11 (22.00%) Firewall
4 10 (20.00%) SAN
4 10 (20.00%) NAS
5 4 (8.00%) TCP/IP
6 3 (6.00%) VoIP
7 2 (4.00%) Wi-Fi
7 2 (4.00%) Wireless
7 2 (4.00%) WAN
7 2 (4.00%) LAN
7 2 (4.00%) Structured Cabling
8 1 (2.00%) Softswitch
8 1 (2.00%) ISDN
8 1 (2.00%) DHCP
8 1 (2.00%) Wireshark
8 1 (2.00%) Network Security
Database & Business Intelligence
1 28 (56.00%) SQL Server
2 3 (6.00%) MySQL
3 1 (2.00%) Relational Database
3 1 (2.00%) MS Access
3 1 (2.00%) Oracle Reports
General
1 5 (10.00%) Finance
2 1 (2.00%) Pharmaceutical
2 1 (2.00%) Manufacturing
2 1 (2.00%) Telecoms
2 1 (2.00%) Marketing
Libraries, Frameworks & Software Standards
1 14 (28.00%) .NET
2 13 (26.00%) .NET Framework
3 2 (4.00%) WAP
4 1 (2.00%) XML
4 1 (2.00%) XSD
4 1 (2.00%) XSLT
Miscellaneous
1 15 (30.00%) Management Information System
2 1 (2.00%) Blackberry
2 1 (2.00%) Clustering
Operating Systems
1 29 (58.00%) Windows
2 6 (12.00%) Windows Server 2003
2 6 (12.00%) UNIX
2 6 (12.00%) Linux
2 6 (12.00%) Windows Server 2008
3 5 (10.00%) Windows 7
4 4 (8.00%) Solaris
5 2 (4.00%) Mac OS X
6 1 (2.00%) Windows 2000 Server
Processes & Methodologies
1 23 (46.00%) ITIL
2 13 (26.00%) Load Balancing
3 6 (12.00%) Data Analysis
4 5 (10.00%) User Acceptance Testing
5 4 (8.00%) Test Scripting
5 4 (8.00%) Data Entry
6 3 (6.00%) Service Management
7 2 (4.00%) E-Commerce
8 1 (2.00%) Change Control
8 1 (2.00%) Data Architecture
8 1 (2.00%) Configuration Management
8 1 (2.00%) Service Delivery
8 1 (2.00%) Disaster Recovery
8 1 (2.00%) Time Management
8 1 (2.00%) Asset Management
8 1 (2.00%) Knowledge Management
Programming Languages
1 22 (44.00%) SQL
2 2 (4.00%) VB
3 1 (2.00%) VB.NET
3 1 (2.00%) T-SQL
3 1 (2.00%) VBScript
3 1 (2.00%) C
3 1 (2.00%) C#
3 1 (2.00%) Delphi
3 1 (2.00%) PL/SQL
3 1 (2.00%) VB6
Qualifications
1 17 (34.00%) MCP
2 15 (30.00%) MCSE
2 15 (30.00%) Microsoft Certification
3 12 (24.00%) SAP Certification
4 6 (12.00%) ITIL Certification
5 4 (8.00%) Security Cleared
6 3 (6.00%) SC Cleared
7 1 (2.00%) MCSM
7 1 (2.00%) DV Cleared
7 1 (2.00%) MCSA
7 1 (2.00%) A+ Certification
7 1 (2.00%) Cisco Certification
7 1 (2.00%) CCNA
7 1 (2.00%) Degree
7 1 (2.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (24.00%) ISO/IEC 27001
1 12 (24.00%) ISO 9001
2 11 (22.00%) SLA
3 4 (8.00%) QA
4 1 (2.00%) GxP
System Software
1 18 (36.00%) Active Directory
2 15 (30.00%) Hyper-V
3 5 (10.00%) VMware Infrastructure
4 1 (2.00%) vSphere
4 1 (2.00%) Citrix Presentation Server
4 1 (2.00%) Terminal Services
4 1 (2.00%) VMware ESX
4 1 (2.00%) Microsoft Virtual Server
Systems Management
1 4 (8.00%) NetBackup
2 1 (2.00%) Norton AntiVirus
2 1 (2.00%) Backup Exec
2 1 (2.00%) ARCserve
2 1 (2.00%) SCCM
2 1 (2.00%) SCOM
Vendors
1 23 (46.00%) Microsoft
2 20 (40.00%) VMware
3 18 (36.00%) Cisco
4 15 (30.00%) HP
5 12 (24.00%) SAP
6 11 (22.00%) Oracle
6 11 (22.00%) Symantec
7 10 (20.00%) Veritas
8 5 (10.00%) Citrix
9 4 (8.00%) Borland
9 4 (8.00%) JBoss
10 2 (4.00%) Google
10 2 (4.00%) Apple
11 1 (2.00%) F5
11 1 (2.00%) Sonus
11 1 (2.00%) Sybase
11 1 (2.00%) CheckPoint
11 1 (2.00%) Juniper
11 1 (2.00%) Remedy
11 1 (2.00%) IBM
Cardiff
Barclays Corporate
Salary: Competitive
Posted: 2 days ago
Cardiff, South Glamorgan
Rullion IT Plus
Salary: £400 - £450 per day
Posted: 2 days ago