The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 44 74 41
Rank change year-on-year
+30 -33
Permanent jobs requiring a Support Analyst 60 24 47
As % of all permanent IT jobs located in South Wales 4.71% 2.08% 4.12%
As % of the Job Titles category 4.85% 2.15% 4.26%
Number of salaries quoted 57 22 44
Average salary £27,000 £29,000 £29,000
Average salary % change year-on-year
-6.89% -
90% offered a salary of more than £21,000 £18,550 £21,000
10% offered a salary of more than £32,500 £32,250 £52,500
UK excluding London average salary £28,000 £27,500 £27,511
% change year-on-year
+1.81% -0.04%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1238 1115 1102
As % of all permanent IT jobs located in South Wales 97.25% 96.45% 96.58%
Number of salaries quoted 1048 1000 976
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £55,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 5 August 2015.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +4 31 £27,000 +8.00% 4
Torfaen +7 11 £27,500 -25.67%
Newport -8 10 £22,500 -22.41% 1
Bridgend - 8 £25,500 - 2
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 5 August 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 38 (45.78%) Windows
2 27 (32.53%) SQL
3 26 (31.33%) Oracle
4 25 (30.12%) UNIX
5 21 (25.30%) Finance
6 20 (24.10%) Linux
7 19 (22.89%) Active Directory
8 16 (19.28%) Microsoft
9 15 (18.07%) SLA
9 15 (18.07%) Solaris
9 15 (18.07%) SaaS
10 14 (16.87%) Degree
11 12 (14.46%) VoIP
12 11 (13.25%) Java
12 11 (13.25%) Analytical Skills
13 10 (12.05%) Windows Server 2008
13 10 (12.05%) JavaScript
13 10 (12.05%) Apache
13 10 (12.05%) Advertising
14 9 (10.84%) Web Services
14 9 (10.84%) IIS
14 9 (10.84%) ITIL
14 9 (10.84%) Windows 7
15 8 (9.64%) AngularJS
15 8 (9.64%) MS Office
15 8 (9.64%) Perl
15 8 (9.64%) Stakeholder Management
16 7 (8.43%) VMware
16 7 (8.43%) Agile Software Development
16 7 (8.43%) WebSphere

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 5 August 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (12.05%) Apache
2 9 (10.84%) IIS
3 7 (8.43%) WebSphere
3 7 (8.43%) Tomcat
4 6 (7.23%) Node.js
4 6 (7.23%) WebLogic
5 5 (6.02%) JBoss
6 4 (4.82%) IBM Notes
6 4 (4.82%) Elasticsearch
7 1 (1.20%) Oracle HTTP Server
7 1 (1.20%) LiveLink
7 1 (1.20%) Oracle Application Server
Applications
1 8 (9.64%) MS Office
2 7 (8.43%) MS Excel
Business Applications
1 1 (1.20%) Dynamics CRM
Cloud Services
1 15 (18.07%) SaaS
Communications & Networking
1 12 (14.46%) VoIP
2 5 (6.02%) DHCP
3 4 (4.82%) DNS
4 3 (3.61%) Firewall
5 2 (2.41%) IP Telephony
5 2 (2.41%) TCP/IP
6 1 (1.20%) HTTP
6 1 (1.20%) VLAN
Database & Business Intelligence
1 7 (8.43%) SQL Server
1 7 (8.43%) MongoDB
2 4 (4.82%) Relational Database
3 2 (2.41%) Oracle Database 11g
3 2 (2.41%) Oracle Database
3 2 (2.41%) SQLPlus
4 1 (1.20%) SQL Server Reporting Services
4 1 (1.20%) DB2
4 1 (1.20%) Crystal Reports
4 1 (1.20%) RDBMS
4 1 (1.20%) Oracle Database 10g
General
1 21 (25.30%) Finance
2 10 (12.05%) Advertising
Libraries, Frameworks & Software Standards
1 9 (10.84%) Web Services
2 8 (9.64%) AngularJS
3 6 (7.23%) Mojolicious
4 5 (6.02%) jQuery
4 5 (6.02%) JSON
5 4 (4.82%) XML
5 4 (4.82%) RESTful
6 3 (3.61%) XSD
6 3 (3.61%) XSLT
6 3 (3.61%) .NET
7 2 (2.41%) ASP.NET
8 1 (1.20%) Application Packaging
Miscellaneous
1 11 (13.25%) Analytical Skills
2 6 (7.23%) Computer Science
3 4 (4.82%) iSeries
4 2 (2.41%) Management Information System
4 2 (2.41%) Mathematics
5 1 (1.20%) EPoS
5 1 (1.20%) AS400
5 1 (1.20%) Data Centre
Operating Systems
1 38 (45.78%) Windows
2 25 (30.12%) UNIX
3 20 (24.10%) Linux
4 15 (18.07%) Solaris
5 10 (12.05%) Windows Server 2008
6 9 (10.84%) Windows 7
7 7 (8.43%) Windows Server 2003
8 3 (3.61%) AIX
8 3 (3.61%) Windows Server 2012
9 1 (1.20%) HPUX
9 1 (1.20%) Windows Mobile
9 1 (1.20%) Windows Vista
9 1 (1.20%) Windows XP
9 1 (1.20%) OS/400
Processes & Methodologies
1 9 (10.84%) ITIL
2 8 (9.64%) Stakeholder Management
3 7 (8.43%) Agile Software Development
4 5 (6.02%) CRM
5 4 (4.82%) SDLC
5 4 (4.82%) Time Management
6 3 (3.61%) Incident Management
6 3 (3.61%) Project Management
7 2 (2.41%) Web Development
7 2 (2.41%) Business Analysis
7 2 (2.41%) User Acceptance Testing
8 1 (1.20%) Test Scripting
8 1 (1.20%) Systems Analysis
8 1 (1.20%) QMS
8 1 (1.20%) Data Architecture
8 1 (1.20%) Network Architecture
8 1 (1.20%) Waterfall
8 1 (1.20%) Continuous Improvement
8 1 (1.20%) Performance Engineering
8 1 (1.20%) Data Privacy
Programming Languages
1 27 (32.53%) SQL
2 11 (13.25%) Java
3 10 (12.05%) JavaScript
4 8 (9.64%) Perl
5 3 (3.61%) C#
5 3 (3.61%) COBOL
5 3 (3.61%) Shell Script
6 2 (2.41%) VB.NET
7 1 (1.20%) Python
7 1 (1.20%) C
7 1 (1.20%) T-SQL
7 1 (1.20%) RPG
Qualifications
1 14 (16.87%) Degree
2 5 (6.02%) Security Cleared
3 4 (4.82%) Microsoft Certification
4 2 (2.41%) ITIL Foundation Certificate
5 1 (1.20%) SC Cleared
5 1 (1.20%) ITIL Certification
5 1 (1.20%) MCP
5 1 (1.20%) ISEB
Quality Assurance & Compliance
1 15 (18.07%) SLA
2 3 (3.61%) ISO/IEC 27001
3 2 (2.41%) HIPAA
System Software
1 19 (22.89%) Active Directory
2 7 (8.43%) VMware Infrastructure
3 2 (2.41%) vSphere
4 1 (1.20%) Hyper-V
Systems Management
1 1 (1.20%) NetBackup
1 1 (1.20%) Oracle RMAN
1 1 (1.20%) Forefront Identity Manager
Vendors
1 26 (31.33%) Oracle
2 16 (19.28%) Microsoft
3 7 (8.43%) VMware
4 5 (6.02%) Borland
5 4 (4.82%) IBM
5 4 (4.82%) Lotus
6 2 (2.41%) Nortel
7 1 (1.20%) Veritas
7 1 (1.20%) Cisco
7 1 (1.20%) Remedy
South Wales
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 2 hours ago
Cardiff, South Glamorgan
Randstad Technologies
Salary: £30000.00 - £35000.00 per annum + Pension
Posted: Yesterday
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £18000 - £21000 Per Annum + Shares + Excellent Benefits
Posted: 4 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £25000 - £30000 Per Annum + Shares + Excellent Benefits
Posted: 4 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £35000 - £40000 Per Annum + Benefits
Posted: 4 days ago
Newport
CPS Group
Salary: £28k - 35k per year + Excellent Benefits
Posted: 9 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £38000 - £40000 per annum + Benefits
Posted: 20 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £30000 - £32000 per annum + Benefits
Posted: 20 days ago