The statistics below represent IT jobs advertised across the South Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 47 50 76
Rank change year-on-year
+3 +26
Permanent jobs requiring a Support Analyst 49 47 17
As % of all permanent IT jobs located in South Wales 4.58% 4.19% 1.52%
As % of the Job Titles category 4.68% 4.26% 1.54%
Number of salaries quoted 49 41 13
Median salary £27,000 £22,500 £29,000
Median salary % change year-on-year
+20.00% -22.41%
90% offered a salary of more than £18,500 £19,000 £20,500
10% offered a salary of more than £33,400 £30,900 £34,400
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1046 1104 1101
As % of all permanent IT jobs located in South Wales 97.85% 98.31% 98.39%
Number of salaries quoted 931 951 936
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £24,000 £21,000 £23,700
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Support Analyst
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 7 December 2016.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +6 20 £30,000 +30.43%
Cardiff -3 18 £22,250 +11.25% 1
Torfaen +12 10 £28,500 +1.78% 1
Merthyr Tydfil - 1 £20,000 -
Support Analyst
Wales

Support Analyst Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 7 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Analyst in the job title.

1 55 (56.12%) SQL
2 48 (48.98%) Finance
3 47 (47.96%) ITIL
4 38 (38.78%) Microsoft
5 35 (35.71%) Windows
6 33 (33.67%) Incident Management
7 31 (31.63%) Active Directory
8 30 (30.61%) Systems Analysis
9 26 (26.53%) Data Modelling
10 24 (24.49%) Validation
11 23 (23.47%) ISEB
12 22 (22.45%) ITIL Certification
13 21 (21.43%) Advertising
14 20 (20.41%) Degree
15 19 (19.39%) User Acceptance Testing
16 18 (18.37%) Windows Server
16 18 (18.37%) MS Office
17 17 (17.35%) iSeries
17 17 (17.35%) Windows 7
18 15 (15.31%) .NET
19 14 (14.29%) MS Excel
20 11 (11.22%) VB.NET
20 11 (11.22%) C#
20 11 (11.22%) PowerShell
21 10 (10.20%) Waterfall
21 10 (10.20%) IBM
21 10 (10.20%) Agile Software Development
21 10 (10.20%) Business Analysis
22 9 (9.18%) VMware
22 9 (9.18%) Forefront Identity Manager

Support Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.06%) Apache
1 3 (3.06%) MS Exchange
1 3 (3.06%) Tomcat
2 2 (2.04%) ColdFusion
2 2 (2.04%) Exchange Server 2013
2 2 (2.04%) IIS
2 2 (2.04%) WebSphere
3 1 (1.02%) JBoss
3 1 (1.02%) SharePoint
Applications
1 18 (18.37%) MS Office
2 14 (14.29%) MS Excel
3 2 (2.04%) MS PowerPoint
Business Applications
1 2 (2.04%) Visualfiles
2 1 (1.02%) EQXanite
Cloud Services
1 2 (2.04%) SaaS
Communications & Networking
1 3 (3.06%) Firewall
1 3 (3.06%) LAN
1 3 (3.06%) Remote Desktop
2 1 (1.02%) VoIP
Database & Business Intelligence
1 2 (2.04%) SQL Server
2 1 (1.02%) Oracle Reports
2 1 (1.02%) SQL Server 2008
2 1 (1.02%) SQL Server 2012
2 1 (1.02%) SQL Server Integration Services
Development Applications
1 3 (3.06%) Subversion
2 2 (2.04%) Eclipse
2 2 (2.04%) Toad
3 1 (1.02%) Rational DOORS
3 1 (1.02%) Visual Studio
General
1 48 (48.98%) Finance
2 21 (21.43%) Advertising
3 7 (7.14%) Banking
3 7 (7.14%) Telecoms
4 5 (5.10%) Retail
5 2 (2.04%) Legal
6 1 (1.02%) French Language
6 1 (1.02%) German Language
6 1 (1.02%) Italian Language
6 1 (1.02%) Portuguese Language
6 1 (1.02%) Spanish Language
Libraries, Frameworks & Software Standards
1 15 (15.31%) .NET
2 7 (7.14%) Web Services
3 5 (5.10%) ASP.NET
4 2 (2.04%) Ajax
4 2 (2.04%) jQuery
4 2 (2.04%) SOAP
5 1 (1.02%) SailPoint
Miscellaneous
1 17 (17.35%) iSeries
2 6 (6.12%) Analytical Skills
3 4 (4.08%) Computer Science
4 2 (2.04%) Blackberry
4 2 (2.04%) Hedge funds
5 1 (1.02%) Handset
5 1 (1.02%) Management Information System
5 1 (1.02%) Replication
Operating Systems
1 35 (35.71%) Windows
2 18 (18.37%) Windows Server
3 17 (17.35%) Windows 7
4 5 (5.10%) Linux
4 5 (5.10%) Windows Server 2008
4 5 (5.10%) Windows Server 2012
5 3 (3.06%) Data ONTAP
5 3 (3.06%) VyOS
5 3 (3.06%) Windows 10
6 2 (2.04%) Android
6 2 (2.04%) Windows 8
7 1 (1.02%) CentOS
7 1 (1.02%) Red Hat Enterprise Linux
7 1 (1.02%) Unix
Processes & Methodologies
1 47 (47.96%) ITIL
2 33 (33.67%) Incident Management
3 30 (30.61%) Systems Analysis
4 26 (26.53%) Data Modelling
5 24 (24.49%) Validation
6 19 (19.39%) User Acceptance Testing
7 10 (10.20%) Agile Software Development
7 10 (10.20%) Business Analysis
7 10 (10.20%) Waterfall
8 8 (8.16%) Data Privacy
8 8 (8.16%) Data Security
8 8 (8.16%) Problem Management
8 8 (8.16%) Software Testing
8 8 (8.16%) Test Scripting
9 6 (6.12%) Stakeholder Management
10 4 (4.08%) Virtual Environments
11 3 (3.06%) Asset Management
11 3 (3.06%) Disaster Recovery
11 3 (3.06%) High Availability
11 3 (3.06%) SIEM
Programming Languages
1 55 (56.12%) SQL
2 11 (11.22%) C#
2 11 (11.22%) PowerShell
2 11 (11.22%) VB.NET
3 4 (4.08%) Java
4 3 (3.06%) Shell Script
5 2 (2.04%) C
5 2 (2.04%) JavaScript
5 2 (2.04%) PL/SQL
5 2 (2.04%) VB
6 1 (1.02%) T-SQL
Qualifications
1 23 (23.47%) ISEB
2 22 (22.45%) ITIL Certification
3 20 (20.41%) Degree
4 4 (4.08%) ITIL Foundation Certificate
5 3 (3.06%) VMware Certified Professional (VCP)
6 2 (2.04%) MCP
7 1 (1.02%) Security Cleared
Quality Assurance & Compliance
1 3 (3.06%) SLA
System Software
1 31 (31.63%) Active Directory
2 5 (5.10%) VMware Infrastructure
Systems Management
1 9 (9.18%) Forefront Identity Manager
2 5 (5.10%) SCCM
3 3 (3.06%) Nagios
4 1 (1.02%) WSUS
Vendors
1 38 (38.78%) Microsoft
2 10 (10.20%) IBM
3 9 (9.18%) VMware
4 3 (3.06%) Dell
4 3 (3.06%) Intel
4 3 (3.06%) NetApp
4 3 (3.06%) Splunk
4 3 (3.06%) Vyatta
5 2 (2.04%) Avaya
5 2 (2.04%) CA Agile Central
5 2 (2.04%) iManage
5 2 (2.04%) Kaspersky
5 2 (2.04%) Oracle
5 2 (2.04%) Salesforce.com
6 1 (1.02%) Citrix
6 1 (1.02%) Red Hat
6 1 (1.02%) RedGate
6 1 (1.02%) Remedy
6 1 (1.02%) ServiceNow
Cwmbran, Gwent
IntaPeople
Salary: £26000 - £28000 per annum
Posted: 6 hours ago
Cardiff, South Glamorgan
Colston Consulting
Salary: £20000 - £27000 per annum
Posted: Yesterday