The statistics below represent IT jobs advertised across the South Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Support Analyst
Wales / South Wales
Rank 50 52 77
Rank change year-on-year
+2 +25
Permanent jobs requiring a Support Analyst 32 46 18
As % of all permanent IT jobs located in South Wales 3.79% 3.85% 1.51%
As % of the Job Titles category 3.86% 3.93% 1.53%
Number of salaries quoted 30 41 14
Median salary £26,500 £25,000 £22,250
Median salary % change year-on-year
+6.00% +12.35%
90% offered a salary of more than £17,850 £19,000 £20,150
10% offered a salary of more than £30,950 £32,500 £33,600
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year
-3.50% +3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
828 1169 1174
As % of all permanent IT jobs located in South Wales 98.10% 97.91% 98.32%
Number of salaries quoted 724 1010 1020
Median salary £36,500 £36,000 £35,000
Median salary % change year-on-year
+1.38% +2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 21 February 2017.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Torfaen +9 11 £30,000 +20.00% 1
Cardiff +6 10 £23,000 -25.80%
Newport - 9 £23,500 - 1
Caerphilly 0 1 £24,000 +20.00%
Monmouthshire - 1 £19,000 -
Support Analyst
Wales

Support Analyst Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 21 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Analyst in the job title.

1 45 (54.22%) SQL
2 40 (48.19%) ITIL
3 32 (38.55%) Finance
4 31 (37.35%) Microsoft
5 29 (34.94%) Windows
6 26 (31.33%) Active Directory
7 23 (27.71%) Incident Management
8 21 (25.30%) Degree
8 21 (25.30%) Systems Analysis
9 19 (22.89%) ITIL Certification
10 17 (20.48%) ISEB
10 17 (20.48%) Advertising
10 17 (20.48%) Data Modelling
10 17 (20.48%) .NET
11 15 (18.07%) Validation
12 14 (16.87%) VB.NET
12 14 (16.87%) C#
12 14 (16.87%) iSeries
13 13 (15.66%) User Acceptance Testing
14 12 (14.46%) MS Office
14 12 (14.46%) Forefront Identity Manager
15 10 (12.05%) Windows Server
15 10 (12.05%) IBM
16 9 (10.84%) MS Excel
16 9 (10.84%) Agile Software Development
16 9 (10.84%) Business Analysis
16 9 (10.84%) Windows 7
16 9 (10.84%) Waterfall
16 9 (10.84%) Test Scripting
17 8 (9.64%) PowerShell

Support Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.41%) ColdFusion
2 1 (1.20%) IIS
2 1 (1.20%) JBoss
2 1 (1.20%) SAS
2 1 (1.20%) SharePoint
Applications
1 12 (14.46%) MS Office
2 9 (10.84%) MS Excel
Business Applications
1 2 (2.41%) Visualfiles
2 1 (1.20%) Sage 200
Cloud Services
1 1 (1.20%) Office 365
Communications & Networking
1 4 (4.82%) Remote Desktop
2 1 (1.20%) WebEx
Database & Business Intelligence
1 3 (3.61%) Oracle Reports
1 3 (3.61%) SQL Server
2 1 (1.20%) SAS EBI
Development Applications
1 3 (3.61%) Subversion
2 2 (2.41%) Eclipse
2 2 (2.41%) Toad
3 1 (1.20%) Rational DOORS
3 1 (1.20%) Visual Studio
General
1 32 (38.55%) Finance
2 17 (20.48%) Advertising
3 6 (7.23%) Banking
3 6 (7.23%) Telecoms
4 2 (2.41%) Legal
4 2 (2.41%) Retail
5 1 (1.20%) French Language
5 1 (1.20%) German Language
5 1 (1.20%) Italian Language
5 1 (1.20%) Manufacturing
5 1 (1.20%) Portuguese Language
5 1 (1.20%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (20.48%) .NET
2 8 (9.64%) Web Services
3 6 (7.23%) ASP.NET
4 2 (2.41%) Ajax
4 2 (2.41%) jQuery
4 2 (2.41%) SOAP
5 1 (1.20%) SailPoint
Miscellaneous
1 14 (16.87%) iSeries
2 6 (7.23%) Analytical Skills
3 2 (2.41%) Computer Science
3 2 (2.41%) Management Information System
4 1 (1.20%) Handset
4 1 (1.20%) Smartphone
Operating Systems
1 29 (34.94%) Windows
2 10 (12.05%) Windows Server
3 9 (10.84%) Windows 7
4 1 (1.20%) Linux
4 1 (1.20%) Red Hat Enterprise Linux
4 1 (1.20%) Windows 8
Processes & Methodologies
1 40 (48.19%) ITIL
2 23 (27.71%) Incident Management
3 21 (25.30%) Systems Analysis
4 17 (20.48%) Data Modelling
5 15 (18.07%) Validation
6 13 (15.66%) User Acceptance Testing
7 9 (10.84%) Agile Software Development
7 9 (10.84%) Business Analysis
7 9 (10.84%) Test Scripting
7 9 (10.84%) Waterfall
8 7 (8.43%) Software Testing
9 4 (4.82%) Service Delivery
10 3 (3.61%) Asset Management
10 3 (3.61%) Data Privacy
10 3 (3.61%) Data Security
10 3 (3.61%) Problem Management
11 2 (2.41%) Data Analysis
11 2 (2.41%) Data Entry
11 2 (2.41%) Line Management
11 2 (2.41%) Service Management
Programming Languages
1 45 (54.22%) SQL
2 14 (16.87%) C#
2 14 (16.87%) VB.NET
3 8 (9.64%) PowerShell
4 2 (2.41%) C
4 2 (2.41%) Java
4 2 (2.41%) JavaScript
4 2 (2.41%) PL/SQL
4 2 (2.41%) VB
Qualifications
1 21 (25.30%) Degree
2 19 (22.89%) ITIL Certification
3 17 (20.48%) ISEB
4 5 (6.02%) ITIL Foundation Certificate
5 1 (1.20%) A+ Certification
5 1 (1.20%) Cisco Certification
5 1 (1.20%) Network+ Certification
5 1 (1.20%) Security Cleared
Quality Assurance & Compliance
1 7 (8.43%) SLA
2 2 (2.41%) QA
System Software
1 26 (31.33%) Active Directory
2 1 (1.20%) VMware Infrastructure
Systems Management
1 12 (14.46%) Forefront Identity Manager
2 2 (2.41%) SCCM
3 1 (1.20%) WSUS
Vendors
1 31 (37.35%) Microsoft
2 10 (12.05%) IBM
3 4 (4.82%) Oracle
4 3 (3.61%) VMware
5 2 (2.41%) CA Agile Central
5 2 (2.41%) iManage
5 2 (2.41%) Salesforce.com
6 1 (1.20%) Avaya
6 1 (1.20%) Cisco
6 1 (1.20%) Citrix
6 1 (1.20%) Red Hat
6 1 (1.20%) Remedy
6 1 (1.20%) Sage
6 1 (1.20%) ServiceNow
Newport, Gwent
CPS Group UK
Salary: £25000 - £35000 per annum + benefits
Posted: 15 hours ago
Cwmbran, Gwent
CPS Group UK
Salary: £18000 per annum + additional benefits
Posted: 5 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 6 days ago
Cas-gwent
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum + Benefits
Posted: 19 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £23000 - £28500 per annum + benefits
Posted: 27 days ago