The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 61 65 36
Rank change year-on-year
+4 -29
Permanent jobs requiring a Support Analyst 29 32 61
As % of all permanent IT jobs located in South Wales 2.48% 3.03% 5.75%
As % of the Job Titles category 2.59% 3.11% 5.88%
Number of salaries quoted 28 28 60
Average salary £27,500 £30,000 £30,000
Average salary % change year-on-year
-8.33% -
90% offered a salary of more than £19,500 £20,700 £22,500
10% offered a salary of more than £35,000 £39,000 £40,650
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1119 1029 1037
As % of all permanent IT jobs located in South Wales 95.64% 97.44% 97.83%
Number of salaries quoted 978 883 942
Average salary £36,125 £35,000 £35,000
Average salary % change year-on-year
+3.21% -
90% offered a salary of more than £25,000 £24,500 £25,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +6 15 £27,000 -1.81% 1
Torfaen -10 8 £27,500 -42.10%
Newport -12 4 £23,500 -18.96% 1
Bridgend - 2 £35,000 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 22 May 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 26 (55.32%) Windows
2 17 (36.17%) Active Directory
3 16 (34.04%) Oracle
4 14 (29.79%) SQL
4 14 (29.79%) UNIX
5 13 (27.66%) Finance
6 12 (25.53%) Windows Server 2008
7 11 (23.40%) SQL Server
8 10 (21.28%) Linux
8 10 (21.28%) ITIL
8 10 (21.28%) VoIP
8 10 (21.28%) Windows Server 2003
9 9 (19.15%) Microsoft
9 9 (19.15%) Windows 7
10 8 (17.02%) Degree
10 8 (17.02%) Solaris
10 8 (17.02%) IIS
11 7 (14.89%) TCP/IP
12 6 (12.77%) .NET
12 6 (12.77%) Hyper-V
12 6 (12.77%) NetBackup
12 6 (12.77%) SaaS
13 5 (10.64%) Advertising
13 5 (10.64%) VMware
13 5 (10.64%) Perl
13 5 (10.64%) Java
13 5 (10.64%) Cisco
13 5 (10.64%) Citrix
13 5 (10.64%) Microsoft Certification
14 4 (8.51%) Internet

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 22 May 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (17.02%) IIS
2 4 (8.51%) Commerce Server
2 4 (8.51%) Apache
2 4 (8.51%) Tomcat
2 4 (8.51%) WebSphere
2 4 (8.51%) CMS
3 3 (6.38%) Node.js
3 3 (6.38%) Elasticsearch
4 2 (4.26%) WebLogic
4 2 (4.26%) JBoss
4 2 (4.26%) IBM Notes
5 1 (2.13%) LiveLink
5 1 (2.13%) Oracle Application Server
5 1 (2.13%) Oracle HTTP Server
Applications
1 3 (6.38%) MS Excel
Cloud Services
1 6 (12.77%) SaaS
Communications & Networking
1 10 (21.28%) VoIP
2 7 (14.89%) TCP/IP
3 4 (8.51%) Internet
3 4 (8.51%) DNS
4 1 (2.13%) Firewall
4 1 (2.13%) VLAN
4 1 (2.13%) IP Telephony
4 1 (2.13%) SAN
4 1 (2.13%) DHCP
4 1 (2.13%) Ethernet
4 1 (2.13%) HTTP
Database & Business Intelligence
1 11 (23.40%) SQL Server
2 4 (8.51%) MongoDB
3 3 (6.38%) Relational Database
4 2 (4.26%) SQLPlus
5 1 (2.13%) Oracle Database
5 1 (2.13%) Oracle Database 11g
5 1 (2.13%) SQL Server Reporting Services
5 1 (2.13%) DB2
5 1 (2.13%) Crystal Reports
5 1 (2.13%) Oracle Database 10g
5 1 (2.13%) RDBMS
General
1 13 (27.66%) Finance
2 5 (10.64%) Advertising
Libraries, Frameworks & Software Standards
1 6 (12.77%) .NET
2 4 (8.51%) Web Services
2 4 (8.51%) .NET Framework
3 3 (6.38%) RESTful
3 3 (6.38%) AngularJS
3 3 (6.38%) Mojolicious
3 3 (6.38%) JSON
3 3 (6.38%) jQuery
4 1 (2.13%) XML
4 1 (2.13%) XSD
4 1 (2.13%) XSLT
4 1 (2.13%) ASP.NET
4 1 (2.13%) CGI
Miscellaneous
1 4 (8.51%) Management Information System
2 3 (6.38%) iSeries
3 2 (4.26%) Computer Science
3 2 (4.26%) Analytical Skills
4 1 (2.13%) AS400
4 1 (2.13%) Mathematics
4 1 (2.13%) Video Conferencing
4 1 (2.13%) EPoS
Operating Systems
1 26 (55.32%) Windows
2 14 (29.79%) UNIX
3 12 (25.53%) Windows Server 2008
4 10 (21.28%) Linux
4 10 (21.28%) Windows Server 2003
5 9 (19.15%) Windows 7
6 8 (17.02%) Solaris
7 3 (6.38%) Windows Vista
7 3 (6.38%) AIX
7 3 (6.38%) Windows XP
8 2 (4.26%) Windows Server 2012
9 1 (2.13%) Apple iOS
9 1 (2.13%) Windows Mobile
9 1 (2.13%) OS/400
Processes & Methodologies
1 10 (21.28%) ITIL
2 4 (8.51%) Load Balancing
2 4 (8.51%) Agile Software Development
2 4 (8.51%) Service Delivery
3 3 (6.38%) Project Management
4 2 (4.26%) Change Management
5 1 (2.13%) Continuous Improvement
5 1 (2.13%) ITSM
5 1 (2.13%) Service Management
5 1 (2.13%) Stakeholder Management
5 1 (2.13%) Release Management
5 1 (2.13%) User Acceptance Testing
5 1 (2.13%) Data Architecture
5 1 (2.13%) Business Analysis
5 1 (2.13%) Incident Management
Programming Languages
1 14 (29.79%) SQL
2 5 (10.64%) Perl
2 5 (10.64%) Java
3 4 (8.51%) JavaScript
4 3 (6.38%) COBOL
4 3 (6.38%) Shell Script
5 2 (4.26%) T-SQL
6 1 (2.13%) Python
6 1 (2.13%) VB.NET
6 1 (2.13%) RPG
6 1 (2.13%) C#
Qualifications
1 8 (17.02%) Degree
2 5 (10.64%) Microsoft Certification
3 4 (8.51%) MCSE
3 4 (8.51%) MCP
4 1 (2.13%) ITIL Foundation Certificate
4 1 (2.13%) ITIL Certification
Quality Assurance & Compliance
1 3 (6.38%) SLA
System Software
1 17 (36.17%) Active Directory
2 6 (12.77%) Hyper-V
3 1 (2.13%) vSphere
3 1 (2.13%) VMware Infrastructure
3 1 (2.13%) XenApp
Systems Management
1 6 (12.77%) NetBackup
2 1 (2.13%) SCSM
2 1 (2.13%) Oracle RMAN
2 1 (2.13%) SCCM
2 1 (2.13%) SCOM
Vendors
1 16 (34.04%) Oracle
2 9 (19.15%) Microsoft
3 5 (10.64%) VMware
3 5 (10.64%) Cisco
3 5 (10.64%) Citrix
4 4 (8.51%) HP
5 3 (6.38%) IBM
6 2 (4.26%) Lotus
6 2 (4.26%) Borland
7 1 (2.13%) OpenText
7 1 (2.13%) Apple
7 1 (2.13%) Veritas
7 1 (2.13%) Remedy
7 1 (2.13%) Nortel
Cardiff, United Kingdom
Companies House
Salary: £24,594.00 - £29,115.00 plus on call allowance (+ EXCELLENT BENEFITS)
Posted: 11 hours ago
Newport, Gwent
HAYS INFORMATION TECHNOLOGY
Salary: £27000.00 - £34000.00 per annum
Posted: 3 days ago