The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 48 68 61
Rank change year-on-year
+20 -7
Permanent jobs requiring a Support Analyst 55 22 33
As % of all permanent IT jobs located in South Wales 4.39% 2.02% 2.93%
As % of the Job Titles category 4.48% 2.10% 3.04%
Number of salaries quoted 52 19 31
Average salary £27,500 £25,000 £30,000
Average salary % change year-on-year
+10.00% -16.66%
90% offered a salary of more than £21,550 £18,500 £21,000
10% offered a salary of more than £39,000 £30,500 £52,500
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1227 1050 1085
As % of all permanent IT jobs located in South Wales 97.85% 96.33% 96.44%
Number of salaries quoted 1054 950 964
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,500 £22,500 £26,000
10% offered a salary of more than £50,000 £53,250 £45,750
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 28 August 2015.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +3 26 £27,500 +14.58% 3
Torfaen +7 11 £27,500 +19.56%
Newport -5 10 £25,000 -13.79% 1
Bridgend - 8 £25,500 - 4
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 28 August 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (47.06%) Windows
2 29 (34.12%) SQL
3 28 (32.94%) Oracle
4 23 (27.06%) Finance
5 22 (25.88%) UNIX
6 20 (23.53%) Linux
6 20 (23.53%) Microsoft
7 19 (22.35%) SLA
8 17 (20.00%) Active Directory
9 15 (17.65%) Solaris
9 15 (17.65%) SaaS
10 14 (16.47%) Analytical Skills
10 14 (16.47%) Degree
11 12 (14.12%) Advertising
12 11 (12.94%) Windows 7
12 11 (12.94%) ITIL
12 11 (12.94%) Java
12 11 (12.94%) VoIP
13 10 (11.76%) Windows Server 2003
13 10 (11.76%) JavaScript
13 10 (11.76%) VMware Infrastructure
13 10 (11.76%) Windows Server 2008
13 10 (11.76%) VMware
14 9 (10.59%) Web Services
14 9 (10.59%) MS Office
14 9 (10.59%) Apache
15 8 (9.41%) SQL Server
15 8 (9.41%) Perl
15 8 (9.41%) Agile Software Development
15 8 (9.41%) Stakeholder Management

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 28 August 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.59%) Apache
2 7 (8.24%) IIS
3 6 (7.06%) WebLogic
3 6 (7.06%) Node.js
4 5 (5.88%) WebSphere
4 5 (5.88%) JBoss
4 5 (5.88%) Tomcat
5 4 (4.71%) IBM Notes
5 4 (4.71%) Elasticsearch
6 1 (1.18%) LiveLink
Applications
1 9 (10.59%) MS Office
2 7 (8.24%) MS Excel
Business Applications
1 1 (1.18%) Dynamics CRM
Cloud Services
1 15 (17.65%) SaaS
Communications & Networking
1 11 (12.94%) VoIP
2 5 (5.88%) DHCP
3 4 (4.71%) DNS
4 3 (3.53%) Firewall
5 2 (2.35%) TCP/IP
6 1 (1.18%) IP Telephony
6 1 (1.18%) VLAN
Database & Business Intelligence
1 8 (9.41%) SQL Server
2 7 (8.24%) MongoDB
3 3 (3.53%) Relational Database
4 2 (2.35%) Oracle Database
4 2 (2.35%) SQLPlus
5 1 (1.18%) SQL Server Reporting Services
5 1 (1.18%) Oracle Database 11g
5 1 (1.18%) Crystal Reports
General
1 23 (27.06%) Finance
2 12 (14.12%) Advertising
Libraries, Frameworks & Software Standards
1 9 (10.59%) Web Services
2 8 (9.41%) AngularJS
3 6 (7.06%) Mojolicious
4 5 (5.88%) jQuery
4 5 (5.88%) JSON
5 4 (4.71%) XML
5 4 (4.71%) RESTful
6 3 (3.53%) XSD
6 3 (3.53%) XSLT
6 3 (3.53%) .NET
7 2 (2.35%) ASP.NET
8 1 (1.18%) Application Packaging
Miscellaneous
1 14 (16.47%) Analytical Skills
2 6 (7.06%) Computer Science
3 3 (3.53%) iSeries
4 2 (2.35%) Management Information System
4 2 (2.35%) Mathematics
5 1 (1.18%) EPoS
Operating Systems
1 40 (47.06%) Windows
2 22 (25.88%) UNIX
3 20 (23.53%) Linux
4 15 (17.65%) Solaris
5 11 (12.94%) Windows 7
6 10 (11.76%) Windows Server 2008
6 10 (11.76%) Windows Server 2003
7 6 (7.06%) Windows Server 2012
8 3 (3.53%) Windows 8
9 1 (1.18%) Windows Mobile
9 1 (1.18%) Windows Vista
9 1 (1.18%) Windows XP
9 1 (1.18%) AIX
9 1 (1.18%) HPUX
Processes & Methodologies
1 11 (12.94%) ITIL
2 8 (9.41%) Stakeholder Management
2 8 (9.41%) Agile Software Development
3 5 (5.88%) SDLC
3 5 (5.88%) CRM
4 4 (4.71%) Incident Management
4 4 (4.71%) Time Management
5 3 (3.53%) Business Analysis
5 3 (3.53%) Test Scripting
6 2 (2.35%) Systems Analysis
6 2 (2.35%) Data Privacy
6 2 (2.35%) Waterfall
6 2 (2.35%) Web Development
6 2 (2.35%) Problem Management
6 2 (2.35%) User Acceptance Testing
6 2 (2.35%) Data Security
6 2 (2.35%) Validation
6 2 (2.35%) Data Modelling
6 2 (2.35%) Project Management
7 1 (1.18%) Service Management
Programming Languages
1 29 (34.12%) SQL
2 11 (12.94%) Java
3 10 (11.76%) JavaScript
4 8 (9.41%) Perl
5 3 (3.53%) C#
6 2 (2.35%) VB.NET
7 1 (1.18%) Python
7 1 (1.18%) Shell Script
7 1 (1.18%) T-SQL
7 1 (1.18%) COBOL
7 1 (1.18%) C
Qualifications
1 14 (16.47%) Degree
2 5 (5.88%) Security Cleared
3 4 (4.71%) Microsoft Certification
4 3 (3.53%) ITIL Certification
4 3 (3.53%) ITIL Foundation Certificate
5 2 (2.35%) ISEB
6 1 (1.18%) MCP
6 1 (1.18%) SC Cleared
Quality Assurance & Compliance
1 19 (22.35%) SLA
2 3 (3.53%) ISO/IEC 27001
3 2 (2.35%) HIPAA
System Software
1 17 (20.00%) Active Directory
2 10 (11.76%) VMware Infrastructure
3 2 (2.35%) vSphere
4 1 (1.18%) Hyper-V
Systems Management
1 1 (1.18%) Forefront Identity Manager
Vendors
1 28 (32.94%) Oracle
2 20 (23.53%) Microsoft
3 10 (11.76%) VMware
4 6 (7.06%) IBM
5 5 (5.88%) Borland
6 4 (4.71%) Lotus
7 1 (1.18%) Remedy
7 1 (1.18%) Nortel
7 1 (1.18%) Cisco
Bridgend, Mid Glamorgan
Bluetownonline
Salary: £15500 - £17500 per annum
Posted: 3 days ago
Cardiff
CPS Group
Salary: £18k - 24k per year + pension, benefits
Posted: 5 days ago
Bridgend, Mid Glamorgan
Randstad Technologies
Salary: £22000 - £25000.00 per annum + Bonus, Pension, Paid for certs
Posted: 6 days ago
Cardiff, South Glamorgan
Lexis Nexis Risk Solutions
Salary: From £20,500 to £25,500 per annum
Posted: 6 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £18000 - £21000 per annum + Benefits
Posted: 10 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £21000 - £33500 per annum + Benefits
Posted: 10 days ago
Newport
CPS Group
Salary: £25k - 35k per year
Posted: 25 days ago