The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Support Analyst
Rank 49 64 33
Rank change year-on-year
+15 -31
Permanent jobs requiring a Support Analyst 45 32 61
As % of all permanent IT jobs located in South Wales 3.66% 2.84% 5.61%
As % of the Job Titles category 3.77% 2.95% 5.75%
Number of salaries quoted 44 27 58
Average salary £27,250 £29,000 £30,000
Average salary % change year-on-year
-6.03% -3.33%
90% offered a salary of more than £21,650 £18,500 £22,500
10% offered a salary of more than £35,000 £39,000 £53,250
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1194 1086 1060
As % of all permanent IT jobs located in South Wales 97.15% 96.45% 97.43%
Number of salaries quoted 1009 949 950
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £53,750 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 30 June 2015.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 23 £27,000 +8.00% 1
Torfaen -4 10 £27,500 -25.67%
Newport -10 6 £22,000 -24.13% 1
Bridgend - 6 £25,500 - 1
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 30 June 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 38 (55.07%) Windows
2 23 (33.33%) Active Directory
3 22 (31.88%) SQL
3 22 (31.88%) Finance
4 19 (27.54%) Oracle
5 18 (26.09%) UNIX
6 14 (20.29%) Linux
7 13 (18.84%) Microsoft
7 13 (18.84%) Windows Server 2008
8 12 (17.39%) Windows 7
8 12 (17.39%) Solaris
8 12 (17.39%) Degree
9 11 (15.94%) Advertising
9 11 (15.94%) Windows Server 2003
10 10 (14.49%) VoIP
10 10 (14.49%) SLA
10 10 (14.49%) SaaS
10 10 (14.49%) Analytical Skills
11 9 (13.04%) Apache
12 8 (11.59%) ITIL
12 8 (11.59%) SQL Server
12 8 (11.59%) Java
12 8 (11.59%) Stakeholder Management
13 7 (10.14%) WebSphere
13 7 (10.14%) Tomcat
14 6 (8.70%) JavaScript
14 6 (8.70%) IIS
14 6 (8.70%) VMware
15 5 (7.25%) MS Office
15 5 (7.25%) Perl

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 30 June 2015, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.04%) Apache
2 7 (10.14%) Tomcat
2 7 (10.14%) WebSphere
3 6 (8.70%) IIS
4 5 (7.25%) IBM Notes
4 5 (7.25%) Node.js
5 4 (5.80%) WebLogic
5 4 (5.80%) JBoss
6 3 (4.35%) Elasticsearch
7 1 (1.45%) Oracle HTTP Server
7 1 (1.45%) Commerce Server
7 1 (1.45%) CMS
7 1 (1.45%) Oracle Application Server
Applications
1 5 (7.25%) MS Office
1 5 (7.25%) MS Excel
Cloud Services
1 10 (14.49%) SaaS
Communications & Networking
1 10 (14.49%) VoIP
2 5 (7.25%) DHCP
2 5 (7.25%) DNS
3 4 (5.80%) TCP/IP
4 1 (1.45%) SAN
4 1 (1.45%) Internet
4 1 (1.45%) Firewall
4 1 (1.45%) IP Telephony
4 1 (1.45%) VLAN
4 1 (1.45%) Ethernet
4 1 (1.45%) HTTP
Database & Business Intelligence
1 8 (11.59%) SQL Server
2 4 (5.80%) MongoDB
3 3 (4.35%) Relational Database
4 2 (2.90%) SQLPlus
5 1 (1.45%) SQL Server Reporting Services
5 1 (1.45%) Oracle Database 11g
5 1 (1.45%) Oracle Database
5 1 (1.45%) DB2
5 1 (1.45%) Crystal Reports
5 1 (1.45%) RDBMS
5 1 (1.45%) Oracle Database 10g
General
1 22 (31.88%) Finance
2 11 (15.94%) Advertising
Libraries, Frameworks & Software Standards
1 5 (7.25%) Web Services
1 5 (7.25%) AngularJS
2 3 (4.35%) Mojolicious
2 3 (4.35%) .NET
2 3 (4.35%) JSON
2 3 (4.35%) jQuery
2 3 (4.35%) RESTful
3 2 (2.90%) ASP.NET
4 1 (1.45%) XML
4 1 (1.45%) XSD
4 1 (1.45%) XSLT
4 1 (1.45%) .NET Framework
Miscellaneous
1 10 (14.49%) Analytical Skills
2 3 (4.35%) Computer Science
2 3 (4.35%) Management Information System
2 3 (4.35%) iSeries
3 2 (2.90%) Mathematics
4 1 (1.45%) EPoS
4 1 (1.45%) AS400
4 1 (1.45%) Video Conferencing
4 1 (1.45%) Data Centre
Operating Systems
1 38 (55.07%) Windows
2 18 (26.09%) UNIX
3 14 (20.29%) Linux
4 13 (18.84%) Windows Server 2008
5 12 (17.39%) Windows 7
5 12 (17.39%) Solaris
6 11 (15.94%) Windows Server 2003
7 3 (4.35%) AIX
8 2 (2.90%) Windows XP
8 2 (2.90%) Windows Vista
8 2 (2.90%) Windows Server 2012
9 1 (1.45%) Apple iOS
9 1 (1.45%) OS/400
9 1 (1.45%) Windows Mobile
Processes & Methodologies
1 8 (11.59%) ITIL
1 8 (11.59%) Stakeholder Management
2 4 (5.80%) Agile Software Development
2 4 (5.80%) Time Management
3 3 (4.35%) Project Management
4 2 (2.90%) CRM
4 2 (2.90%) Change Management
4 2 (2.90%) Incident Management
4 2 (2.90%) SDLC
5 1 (1.45%) Business Analysis
5 1 (1.45%) Load Balancing
5 1 (1.45%) Release Management
5 1 (1.45%) User Acceptance Testing
5 1 (1.45%) QMS
5 1 (1.45%) Data Architecture
5 1 (1.45%) Continuous Improvement
5 1 (1.45%) ITSM
5 1 (1.45%) Service Management
5 1 (1.45%) Quality Management
5 1 (1.45%) Service Delivery
Programming Languages
1 22 (31.88%) SQL
2 8 (11.59%) Java
3 6 (8.70%) JavaScript
4 5 (7.25%) Perl
5 3 (4.35%) COBOL
5 3 (4.35%) Shell Script
6 2 (2.90%) VB.NET
7 1 (1.45%) Python
7 1 (1.45%) C#
7 1 (1.45%) T-SQL
7 1 (1.45%) RPG
Qualifications
1 12 (17.39%) Degree
2 4 (5.80%) Security Cleared
2 4 (5.80%) Microsoft Certification
3 1 (1.45%) ITIL Certification
3 1 (1.45%) MCP
3 1 (1.45%) MCSE
3 1 (1.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (14.49%) SLA
2 1 (1.45%) ISO/IEC 27001
System Software
1 23 (33.33%) Active Directory
2 5 (7.25%) VMware Infrastructure
3 3 (4.35%) Hyper-V
4 1 (1.45%) XenApp
4 1 (1.45%) vSphere
Systems Management
1 3 (4.35%) NetBackup
2 1 (1.45%) Oracle RMAN
2 1 (1.45%) SCCM
2 1 (1.45%) SCOM
2 1 (1.45%) Forefront Identity Manager
2 1 (1.45%) SCSM
Vendors
1 19 (27.54%) Oracle
2 13 (18.84%) Microsoft
3 6 (8.70%) VMware
4 5 (7.25%) Lotus
5 4 (5.80%) Borland
6 3 (4.35%) IBM
7 2 (2.90%) Citrix
7 2 (2.90%) Cisco
8 1 (1.45%) HP
8 1 (1.45%) Nortel
8 1 (1.45%) Veritas
8 1 (1.45%) Apple
Newport, Gwent
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 5 hours ago
Bridgend, Mid Glamorgan
Computer Recruiter Ltd
Salary: £25000 - £35000 Per Annum + Benefits
Posted: 6 days ago
Cardiff
CPS Group
Salary: £18k - 25k per year + Pension & Training
Posted: 26 days ago