The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Support Analyst
Rank 63 77 64
Rank change year-on-year
+14 -13
Permanent jobs requiring a Support Analyst 31 23 28
As % of all permanent IT jobs located in South Wales 2.60% 1.93% 2.81%
As % of the Job Titles category 2.64% 1.99% 2.85%
Number of salaries quoted 29 22 26
Average salary £25,000 £27,500 £30,000
Average salary % change year-on-year
-9.09% -8.33%
90% offered a salary of more than £19,000 £20,000 £19,000
10% offered a salary of more than £32,500 £35,450 £35,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1174 1155 981
As % of all permanent IT jobs located in South Wales 98.57% 96.73% 98.30%
Number of salaries quoted 1009 1009 820
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South Wales region.

Support Analyst Salary Trend in South Wales

Support Analyst
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the South Wales region over the 3 months to 28 April 2016.

Support Analyst Salary Histogram in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 14 £23,250 -15.45% 1
Torfaen +10 12 £26,000 -5.45% 1
Newport -2 2 £22,250 +14.10%
Merthyr Tydfil - 2 £21,990 -
Neath Port Talbot - 1 £27,500 -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 28 April 2016, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 38 (56.72%) SQL
2 28 (41.79%) Microsoft
3 26 (38.81%) Oracle
3 26 (38.81%) SQL Server
3 26 (38.81%) Windows
4 16 (23.88%) ITIL
4 16 (23.88%) Windows Server
5 15 (22.39%) Windows Server 2008
5 15 (22.39%) MS Excel
6 14 (20.90%) SAP
6 14 (20.90%) SLA
7 11 (16.42%) Active Directory
7 11 (16.42%) ERP
7 11 (16.42%) Web Development
7 11 (16.42%) Analytical Skills
8 10 (14.93%) Finance
8 10 (14.93%) Manufacturing
9 9 (13.43%) E-business
9 9 (13.43%) C#
9 9 (13.43%) Windows Server 2003
9 9 (13.43%) Windows 7
9 9 (13.43%) Enterprise Software
10 8 (11.94%) Continuous Improvement
10 8 (11.94%) Unit Testing
10 8 (11.94%) VMware
11 7 (10.45%) Electronics
11 7 (10.45%) Data Analysis
11 7 (10.45%) Agile Software Development
11 7 (10.45%) ITIL Certification
11 7 (10.45%) VMware Infrastructure

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 28 April 2016, IT jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.99%) IIS
2 1 (1.49%) Oracle 10gAS
2 1 (1.49%) Oracle Application Server
2 1 (1.49%) SharePoint
2 1 (1.49%) SharePoint 2013
2 1 (1.49%) Skype for Business
2 1 (1.49%) WebLogic
Applications
1 15 (22.39%) MS Excel
2 3 (4.48%) MS Office
3 1 (1.49%) MS Project
3 1 (1.49%) MS Visio
Business Applications
1 1 (1.49%) Sage 200
Cloud Services
1 4 (5.97%) Amazon AWS
1 4 (5.97%) SaaS
2 1 (1.49%) Office 365
Communications & Networking
1 1 (1.49%) DHCP
1 1 (1.49%) Ethernet
1 1 (1.49%) Firewall
1 1 (1.49%) LAN
1 1 (1.49%) LDAP
1 1 (1.49%) NAS
1 1 (1.49%) Network Security
1 1 (1.49%) SAN
1 1 (1.49%) VLAN
1 1 (1.49%) VoIP
1 1 (1.49%) VPN
1 1 (1.49%) WebEx
Database & Business Intelligence
1 26 (38.81%) SQL Server
2 4 (5.97%) Oracle Reports
3 1 (1.49%) Data Warehouse
3 1 (1.49%) DataStage
3 1 (1.49%) Microsoft Power View
3 1 (1.49%) OLAP
3 1 (1.49%) Oracle Database
3 1 (1.49%) Oracle Database 10g
3 1 (1.49%) Oracle Database 11g
3 1 (1.49%) Oracle OLAP
3 1 (1.49%) QlikView
3 1 (1.49%) Relational Database
3 1 (1.49%) SQL Server 2008
3 1 (1.49%) SQL Server 2014
3 1 (1.49%) SQL Server Analysis Services
3 1 (1.49%) SQL Server Integration Services
3 1 (1.49%) SQL Server Reporting Services
3 1 (1.49%) Star Schema
Development Applications
1 1 (1.49%) Ant
1 1 (1.49%) Eclipse
1 1 (1.49%) Hudson
General
1 10 (14.93%) Finance
1 10 (14.93%) Manufacturing
2 7 (10.45%) Electronics
3 2 (2.99%) Advertising
4 1 (1.49%) Marketing
Libraries, Frameworks & Software Standards
1 3 (4.48%) .NET
1 3 (4.48%) ASP.NET
2 2 (2.99%) COM
3 1 (1.49%) Hibernate
3 1 (1.49%) MDX
3 1 (1.49%) Oracle Streams
3 1 (1.49%) Spring
3 1 (1.49%) Spring Batch
3 1 (1.49%) XML
3 1 (1.49%) XSD
3 1 (1.49%) XSLT
Miscellaneous
1 11 (16.42%) Analytical Skills
2 9 (13.43%) Enterprise Software
3 2 (2.99%) Management Information System
4 1 (1.49%) Computer Science
4 1 (1.49%) Data Centre
Operating Systems
1 26 (38.81%) Windows
2 16 (23.88%) Windows Server
3 15 (22.39%) Windows Server 2008
4 9 (13.43%) Windows 7
4 9 (13.43%) Windows Server 2003
5 7 (10.45%) Windows Server 2012
6 5 (7.46%) Unix
7 2 (2.99%) Linux
8 1 (1.49%) Windows 10
8 1 (1.49%) Windows 8
8 1 (1.49%) Windows XP
Processes & Methodologies
1 16 (23.88%) ITIL
2 11 (16.42%) ERP
2 11 (16.42%) Web Development
3 9 (13.43%) E-business
4 8 (11.94%) Continuous Improvement
4 8 (11.94%) Unit Testing
5 7 (10.45%) Agile Software Development
5 7 (10.45%) Data Analysis
5 7 (10.45%) Data Entry
6 5 (7.46%) User Acceptance Testing
7 4 (5.97%) Contingency Planning
7 4 (5.97%) QMS
7 4 (5.97%) Quality Management
8 3 (4.48%) Scrum
9 2 (2.99%) Change Management
9 2 (2.99%) Knowledge Management
9 2 (2.99%) Line Management
9 2 (2.99%) MVC
9 2 (2.99%) Project Management
9 2 (2.99%) Test Scripting
Programming Languages
1 38 (56.72%) SQL
2 9 (13.43%) C#
3 4 (5.97%) T-SQL
4 1 (1.49%) Java
4 1 (1.49%) PL/SQL
4 1 (1.49%) R
4 1 (1.49%) VB.NET
Qualifications
1 7 (10.45%) ITIL Certification
2 4 (5.97%) SAP Certification
3 3 (4.48%) Degree
4 2 (2.99%) Cisco Certification
5 1 (1.49%) CCNA
5 1 (1.49%) CCNP
5 1 (1.49%) ISEB
Quality Assurance & Compliance
1 14 (20.90%) SLA
2 5 (7.46%) QA
3 4 (5.97%) ISO 9001
3 4 (5.97%) ISO/IEC 27001
3 4 (5.97%) ISO22301
System Software
1 11 (16.42%) Active Directory
2 7 (10.45%) VMware Infrastructure
3 1 (1.49%) vCloud
Systems Management
1 1 (1.49%) Forefront Identity Manager
1 1 (1.49%) NetBackup
1 1 (1.49%) SCCM
Vendors
1 28 (41.79%) Microsoft
2 26 (38.81%) Oracle
3 14 (20.90%) SAP
4 8 (11.94%) VMware
5 5 (7.46%) HP
6 3 (4.48%) Cisco
6 3 (4.48%) Citrix
7 2 (2.99%) Apple
8 1 (1.49%) 3PAR
8 1 (1.49%) Brocade
8 1 (1.49%) Fortinet
8 1 (1.49%) IBM
8 1 (1.49%) NetApp
8 1 (1.49%) Remedy
8 1 (1.49%) Sage
8 1 (1.49%) Symantec
8 1 (1.49%) Tableau
Cwmbran, Gwent
AWD Recruitment
Salary: £25,000 - £32,000 + Benefits
Posted: 2 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £24000 - £31000 per annum + benefits
Posted: 14 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £28000 - £35000 per annum + benefits
Posted: 14 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £25000 - £33500 per annum + benefits
Posted: 14 days ago
Cardiff, South Glamorgan
Cardiff University
Salary: From £31,656 to £37,768 per annum
Posted: 21 days ago