The statistics below represent IT contracts advertised across the South West region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 121 120 122
Rank change year-on-year
-1 +2
Contract jobs requiring a 3rd Line Support 18 29 26
As % of all contract IT jobs located in the South West 0.65% 0.90% 0.78%
As % of the Job Titles category 0.69% 0.94% 0.80%
Number of daily rates quoted 9 14 18
Median daily rate £210 £193 £243
Median daily rate % change year-on-year
+9.09% -20.61%
90% offered a daily rate of more than £148 £167 £159
10% offered a daily rate of more than £310 £275 £286
UK excluding London median daily rate £275 £263 £255
% change year-on-year
+4.76% +2.94%
Number of hourly rates quoted 1 3 5
Median hourly rate £19.00 £25.00 £21.50
Median hourly rate % change year-on-year
-24.00% +16.27%
UK excluding London median hourly rate £23.50 £22.50 £24.00
% change year-on-year
+4.44% -6.25%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2625 3075 3237
As % of all contract IT jobs located in the South West 95.18% 95.70% 96.51%
Number of daily rates quoted 1708 2066 2102
Median daily rate £375 £375 £375
90% offered a daily rate of more than £180 £240 £220
10% offered a daily rate of more than £525 £500 £525
UK excluding London median daily rate £396 £385 £375
% change year-on-year
+2.85% +2.66%
Number of hourly rates quoted 200 163 234
Median hourly rate £21.00 £20.63 £22.50
Median hourly rate % change year-on-year
+1.81% -8.33%
90% offered a hourly rate of more than £12.00 £12.50 £11.00
10% offered a hourly rate of more than £45.00 £43.75 £44.50
UK excluding London median hourly rate £16.50 £17.00 £15.79
% change year-on-year
-2.94% +7.66%

3rd Line Support
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South West region.

3rd Line Support Daily Rate Trend in the South West

3rd Line Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South West region over the 3 months to 2 December 2016.

3rd Line Support Daily Rate Histogram in the South West

3rd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South West region.

3rd Line Support Hourly Rate Trend in the South West

3rd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +25 4 £231 +26.71% 1
Dorset -3 3 £210 +20.00% 3
Devon +2 2 - -
Gloucestershire +2 2 £150 -30.23%
Bristol +1 2 £350 +47.36% 4
Wiltshire -4 2 £220 -41.33%
Cornwall - 2 - -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 2 December 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 3rd Line Support in the job title.

1 38 (90.48%) Windows
2 32 (76.19%) Windows Server
3 30 (71.43%) Active Directory
4 29 (69.05%) VMware
5 16 (38.10%) Windows Server 2012
6 14 (33.33%) Microsoft
6 14 (33.33%) Windows Server 2008
7 13 (30.95%) Windows 7
8 11 (26.19%) DNS
8 11 (26.19%) MS Exchange
9 10 (23.81%) DHCP
10 9 (21.43%) SQL
10 9 (21.43%) Windows Server 2003
10 9 (21.43%) VMware Infrastructure
11 8 (19.05%) MS Office
11 8 (19.05%) LAN
11 8 (19.05%) MS Excel
11 8 (19.05%) Citrix
12 7 (16.67%) Cisco
12 7 (16.67%) TCP/IP
12 7 (16.67%) ITIL
12 7 (16.67%) SAN
12 7 (16.67%) Firewall
12 7 (16.67%) Security Cleared
12 7 (16.67%) SCCM
12 7 (16.67%) Exchange Server 2010
13 6 (14.29%) Office 365
14 5 (11.90%) Blackberry
14 5 (11.90%) VPN
14 5 (11.90%) SharePoint

3rd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (26.19%) MS Exchange
2 7 (16.67%) Exchange Server 2010
3 5 (11.90%) SharePoint
4 4 (9.52%) Exchange Server 2013
4 4 (9.52%) Skype for Business
5 2 (4.76%) Exchange Server 2007
6 1 (2.38%) Exchange Server 2003
Applications
1 8 (19.05%) MS Excel
1 8 (19.05%) MS Office
Business Applications
1 1 (2.38%) SAP Oil and Gas
Cloud Services
1 6 (14.29%) Office 365
2 1 (2.38%) Microsoft Azure
Communications & Networking
1 11 (26.19%) DNS
2 10 (23.81%) DHCP
3 8 (19.05%) LAN
4 7 (16.67%) Firewall
4 7 (16.67%) SAN
4 7 (16.67%) TCP/IP
5 5 (11.90%) VPN
5 5 (11.90%) WAN
6 3 (7.14%) Wi-Fi
6 3 (7.14%) X.509
7 2 (4.76%) Skype
7 2 (4.76%) VLAN
7 2 (4.76%) VoIP
8 1 (2.38%) Cisco ASA
8 1 (2.38%) Extranet
8 1 (2.38%) Intranet
8 1 (2.38%) MPLS
8 1 (2.38%) NAS
8 1 (2.38%) Remote Desktop
Database & Business Intelligence
1 4 (9.52%) SQL Server
2 1 (2.38%) SQL Server 2005
2 1 (2.38%) SQL Server 2008
2 1 (2.38%) SQL Server 2012
General
1 2 (4.76%) Finance
1 2 (4.76%) Law
1 2 (4.76%) Telecoms
2 1 (2.38%) Advertising
2 1 (2.38%) Electronics
2 1 (2.38%) Local Government
2 1 (2.38%) Manufacturing
2 1 (2.38%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.38%) Software Packaging
Miscellaneous
1 5 (11.90%) Blackberry
2 2 (4.76%) Fat Client
2 2 (4.76%) Replication
2 2 (4.76%) Smartphone
2 2 (4.76%) Thin Client
3 1 (2.38%) Clustering
3 1 (2.38%) Data Centre
3 1 (2.38%) Driving Licence
3 1 (2.38%) Enterprise Software
3 1 (2.38%) NHS
Operating Systems
1 38 (90.48%) Windows
2 32 (76.19%) Windows Server
3 16 (38.10%) Windows Server 2012
4 14 (33.33%) Windows Server 2008
5 13 (30.95%) Windows 7
6 9 (21.43%) Windows Server 2003
7 5 (11.90%) Android
7 5 (11.90%) Apple iOS
8 4 (9.52%) Windows 8
8 4 (9.52%) Windows XP
9 3 (7.14%) Linux
9 3 (7.14%) Windows 10
10 2 (4.76%) Solaris
11 1 (2.38%) Mac OS X
Processes & Methodologies
1 7 (16.67%) ITIL
2 1 (2.38%) Business Intelligence
2 1 (2.38%) Configuration Management
2 1 (2.38%) Data Protection
2 1 (2.38%) Digital Marketing
2 1 (2.38%) Incident Management
2 1 (2.38%) Mentoring
2 1 (2.38%) Migration
2 1 (2.38%) Network Monitoring
2 1 (2.38%) Patch Management
2 1 (2.38%) Programme Management
2 1 (2.38%) Server Building
2 1 (2.38%) Server Virtualisation
2 1 (2.38%) Service Delivery
Programming Languages
1 9 (21.43%) SQL
2 5 (11.90%) PowerShell
3 1 (2.38%) Bash Shell
Qualifications
1 7 (16.67%) Security Cleared
2 5 (11.90%) SC Cleared
3 2 (4.76%) DV Cleared
3 2 (4.76%) Microsoft Certification
4 1 (2.38%) DBS Check
4 1 (2.38%) MCITP
4 1 (2.38%) MCSE
4 1 (2.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.38%) QA
1 1 (2.38%) SLA
System Software
1 30 (71.43%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 3 (7.14%) Hyper-V
3 3 (7.14%) vSphere
4 1 (2.38%) DFS Replication
4 1 (2.38%) Firmware
4 1 (2.38%) ISA Server
4 1 (2.38%) Terminal Services
4 1 (2.38%) Virtual Machines
4 1 (2.38%) Virtual Servers
4 1 (2.38%) VMware ESX
4 1 (2.38%) VMware ESXi
4 1 (2.38%) XenApp
4 1 (2.38%) XenDesktop
Systems Management
1 7 (16.67%) SCCM
2 2 (4.76%) Backup Exec
2 2 (4.76%) WSUS
3 1 (2.38%) AirWatch
3 1 (2.38%) Microsoft Data Protection Manager
3 1 (2.38%) Microsoft Intune
3 1 (2.38%) MOM
3 1 (2.38%) Nagios
3 1 (2.38%) SCDPM
3 1 (2.38%) SCOM
3 1 (2.38%) SCOrch
3 1 (2.38%) SCSM
3 1 (2.38%) SCVMM
3 1 (2.38%) ServiceCenter
3 1 (2.38%) Systems Management Server (SMS)
Vendors
1 29 (69.05%) VMware
2 14 (33.33%) Microsoft
3 8 (19.05%) Citrix
4 7 (16.67%) Cisco
5 5 (11.90%) HP
6 2 (4.76%) Dell
6 2 (4.76%) Mitel
6 2 (4.76%) Nokia
6 2 (4.76%) Oracle
6 2 (4.76%) Samsung
7 1 (2.38%) Apple
7 1 (2.38%) CA
7 1 (2.38%) CheckPoint
7 1 (2.38%) EMC
7 1 (2.38%) Intel Security
7 1 (2.38%) NetApp
7 1 (2.38%) SAP
7 1 (2.38%) Sophos
7 1 (2.38%) Veritas
7 1 (2.38%) Wyse
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