The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 123 125 103
Rank change year-on-year
+2 -22
Contract jobs requiring a 3rd Line Support 21 11 11
As % of all contract IT jobs located in the South West 0.66% 0.36% 0.51%
As % of the Job Titles category 0.70% 0.39% 0.55%
Number of daily rates quoted 9 9 4
Average daily rate
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£225 £250 £325
Average daily rate % change year-on-year
-10.00% -23.07%
90% offered a daily rate of more than £164 £153 £255
10% offered a daily rate of more than £393 £330 £343
UK excluding London average daily rate £286 £220 £275
% change year-on-year
+30.11% -20.00%
Number of hourly rates quoted 7 1 3
Average hourly rate £19.50 £37.50 £19.00
Average hourly rate % change year-on-year
-48.00% +97.36%
UK excluding London average hourly rate £21.00 £20.00 £22.00
% change year-on-year
+5.00% -9.09%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2999 2857 2004
As % of all contract IT jobs located in the South West 93.72% 93.12% 93.56%
Number of daily rates quoted 1911 1860 1233
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £225 £210
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 198 172 140
Average hourly rate £19.50 £20.00 £16.00
Average hourly rate % change year-on-year
-2.50% +25.00%
90% offered a hourly rate of more than £12.50 £10.00 £11.00
10% offered a hourly rate of more than £47.60 £40.00 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South West region.

3rd Line Support Daily Rate Trend in the South West

3rd Line Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South West region over the 3 months to 31 July 2015.

3rd Line Support Daily Rate Histogram in the South West

3rd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South West region.

3rd Line Support Hourly Rate Trend in the South West

3rd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +7 8 £360 -
Somerset +2 4 £225 -30.76%
Devon +1 3 £168 -33.00% 2
Bristol -1 3 £150 -28.57% 3
Dorset 0 2 £190 +24.59%
Gloucestershire 0 1 £180 -2.70%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 31 July 2015, IT contractor jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 40 (95.24%) Windows
2 29 (69.05%) Active Directory
3 26 (61.90%) VMware
4 20 (47.62%) Microsoft
5 19 (45.24%) Windows Server 2008
6 15 (35.71%) Windows Server 2012
6 15 (35.71%) MS Exchange
7 14 (33.33%) SQL
7 14 (33.33%) Citrix
7 14 (33.33%) Windows Server 2003
8 12 (28.57%) VMware Infrastructure
9 10 (23.81%) Windows 7
10 9 (21.43%) Migration
11 8 (19.05%) VMware Workstation
11 8 (19.05%) McAfee
11 8 (19.05%) MS Excel
11 8 (19.05%) Linux
11 8 (19.05%) Windows XP
12 7 (16.67%) Cisco
12 7 (16.67%) Exchange Server 2010
12 7 (16.67%) Data Centre
13 6 (14.29%) Security Cleared
13 6 (14.29%) Hyper-V
13 6 (14.29%) SharePoint
13 6 (14.29%) T-SQL
13 6 (14.29%) VBScript
13 6 (14.29%) VB
13 6 (14.29%) Systems Management Server (SMS)
13 6 (14.29%) SAN
14 5 (11.90%) Telecoms

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (35.71%) MS Exchange
2 7 (16.67%) Exchange Server 2010
3 6 (14.29%) SharePoint
4 4 (9.52%) Exchange Server 2007
5 2 (4.76%) IIS
5 2 (4.76%) Exchange Server 2003
6 1 (2.38%) Lync
6 1 (2.38%) Exchange Server 2013
Applications
1 8 (19.05%) MS Excel
2 2 (4.76%) MS Office
3 1 (2.38%) AutoCAD
Cloud Services
1 3 (7.14%) Office 365
Communications & Networking
1 6 (14.29%) SAN
2 4 (9.52%) Ethernet
3 3 (7.14%) LAN
4 2 (4.76%) WAN
4 2 (4.76%) DHCP
4 2 (4.76%) Firewall
4 2 (4.76%) VPN
4 2 (4.76%) DNS
5 1 (2.38%) VLAN
5 1 (2.38%) Cisco IOS
5 1 (2.38%) Network Security
5 1 (2.38%) NAS
5 1 (2.38%) F5 BIG-IP LTM
5 1 (2.38%) F5 BIG-IP GTM
5 1 (2.38%) Spanning Tree
5 1 (2.38%) VoIP
5 1 (2.38%) WLAN
5 1 (2.38%) MPLS
5 1 (2.38%) OSPF
5 1 (2.38%) EIGRP
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 1 (2.38%) SQL Server Integration Services
Development Applications
1 1 (2.38%) Ant
General
1 5 (11.90%) Telecoms
2 1 (2.38%) Law
2 1 (2.38%) Military
2 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 2 (4.76%) Web Services
1 2 (4.76%) Middleware
Miscellaneous
1 7 (16.67%) Data Centre
2 1 (2.38%) Mainframe
Operating Systems
1 40 (95.24%) Windows
2 19 (45.24%) Windows Server 2008
3 15 (35.71%) Windows Server 2012
4 14 (33.33%) Windows Server 2003
5 10 (23.81%) Windows 7
6 8 (19.05%) Windows XP
6 8 (19.05%) Linux
7 5 (11.90%) UNIX
8 4 (9.52%) Solaris
9 2 (4.76%) Windows 2000
9 2 (4.76%) Windows NT
9 2 (4.76%) NetWare
9 2 (4.76%) SUSE
9 2 (4.76%) SUSE Linux Enterprise Server
10 1 (2.38%) Windows 2000 Server
Processes & Methodologies
1 9 (21.43%) Migration
2 4 (9.52%) ITIL
3 3 (7.14%) Performance Management
4 2 (4.76%) Capacity Management
4 2 (4.76%) Service Delivery
4 2 (4.76%) Release Management
5 1 (2.38%) Software Engineering
5 1 (2.38%) WFM
5 1 (2.38%) Disaster Recovery
5 1 (2.38%) Configuration Management
5 1 (2.38%) Service Management
5 1 (2.38%) Business Transformation
5 1 (2.38%) Kalman Filter
5 1 (2.38%) Mentoring
Programming Languages
1 14 (33.33%) SQL
2 6 (14.29%) T-SQL
2 6 (14.29%) VBScript
2 6 (14.29%) VB
Qualifications
1 6 (14.29%) Security Cleared
2 5 (11.90%) SC Cleared
3 3 (7.14%) VMware Certified Professional (VCP)
4 2 (4.76%) CCNA
4 2 (4.76%) Cisco Certification
5 1 (2.38%) Microsoft Certification
5 1 (2.38%) MCSE
5 1 (2.38%) MCSA
5 1 (2.38%) CCNP
5 1 (2.38%) Degree
5 1 (2.38%) ITIL Foundation Certificate
System Software
1 29 (69.05%) Active Directory
2 12 (28.57%) VMware Infrastructure
3 8 (19.05%) VMware Workstation
4 6 (14.29%) Hyper-V
5 5 (11.90%) vSphere
6 3 (7.14%) XenApp
6 3 (7.14%) XenDesktop
7 2 (4.76%) Forefront TMG
7 2 (4.76%) VMware ESXi
8 1 (2.38%) ProxySG
8 1 (2.38%) Terminal Services
Systems Management
1 6 (14.29%) Systems Management Server (SMS)
2 4 (9.52%) SCCM
3 2 (4.76%) ZENworks
3 2 (4.76%) Tivoli
4 1 (2.38%) SCOM
4 1 (2.38%) Cisco LMS
Vendors
1 26 (61.90%) VMware
2 20 (47.62%) Microsoft
3 14 (33.33%) Citrix
4 8 (19.05%) McAfee
5 7 (16.67%) Cisco
6 4 (9.52%) Oracle
6 4 (9.52%) Brocade
7 3 (7.14%) Lotus
8 2 (4.76%) Novell
8 2 (4.76%) Juniper
8 2 (4.76%) IBM
8 2 (4.76%) Becrypt
9 1 (2.38%) HP
9 1 (2.38%) NetApp
9 1 (2.38%) CheckPoint
9 1 (2.38%) Remedy
9 1 (2.38%) Autodesk
9 1 (2.38%) IronPort
9 1 (2.38%) F5
9 1 (2.38%) Blue Coat