The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 102 129 100
Rank change year-on-year
+27 -29
Contract jobs requiring a 3rd Line Support 13 10 17
As % of all contract IT jobs located in the South West 0.635% 0.302% 0.607%
As % of the Job Titles category 0.674% 0.324% 0.643%
Number of daily rates quoted 9 2 6
Average daily rate £295 £280 £225
Average daily rate % change year-on-year
+5.35% +24.44%
90% offered a daily rate of more than £150 £236 £178
10% offered a daily rate of more than £390 £324 £344
UK excluding London average daily rate £270 £258 £233
% change year-on-year
+4.85% +10.75%
Number of hourly rates quoted 0 4 7
Average hourly rate - £24.25 £22.00
Average hourly rate % change year-on-year
- +10.22%
UK excluding London average hourly rate £23.50 £20.03 £21.50
% change year-on-year
+17.32% -6.83%
All Job Titles
South West
Contract IT job ads with a match in the
Job Titles category
1930 3082 2645
As % of all contract IT jobs located in the South West 94.24% 93.00% 94.43%
Number of daily rates quoted 1158 1838 1307
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £223 £228 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 138 193 247
Average hourly rate £15.40 £23.88 £21.00
Average hourly rate % change year-on-year
-35.49% +13.69%
90% offered a hourly rate of more than £10.00 £12.50 £12.29
10% offered a hourly rate of more than £42.50 £37.50 £38.00
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the South West region as a proportion of the total demand within the Job Titles category.

South West 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South West region.

South West 3rd Line Support Daily Rate Trend

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South West region over the 3 months to 17 May 2013.

South West 3rd Line Support Daily Rate Histogram

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South West region.

South West 3rd Line Support Hourly Rate Trend

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Gloucestershire +28 3 £223 -
Somerset - 3 £175 -
Wiltshire - 3 £375 -
Devon - 2 £350 -
Bristol +10 1 - -
Dorset -2 1 £240 +6.66%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 27 (96.43%) Windows
2 20 (71.43%) Active Directory
2 20 (71.43%) VMware
3 14 (50.00%) Windows Server 2003
3 14 (50.00%) Windows Server 2008
4 13 (46.43%) VMware Infrastructure
5 11 (39.29%) Security Cleared
6 10 (35.71%) Citrix
7 9 (32.14%) Microsoft
7 9 (32.14%) DV Cleared
8 8 (28.57%) MS Exchange
9 7 (25.00%) XenApp
10 6 (21.43%) Exchange Server 2003
10 6 (21.43%) Exchange Server 2010
10 6 (21.43%) DHCP
10 6 (21.43%) DNS
10 6 (21.43%) Cisco
11 5 (17.86%) Windows 7
12 4 (14.29%) VMware ESX
12 4 (14.29%) SAN
12 4 (14.29%) SQL
12 4 (14.29%) SQL Server
12 4 (14.29%) ITIL
13 3 (10.71%) HNC
13 3 (10.71%) Client/Server
13 3 (10.71%) Windows XP
13 3 (10.71%) MCSE
13 3 (10.71%) Microsoft Certification
13 3 (10.71%) TCP/IP
13 3 (10.71%) VPN

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.571%) Software Packaging
Application Platforms
1 8 (28.57%) MS Exchange
2 6 (21.43%) Exchange Server 2003
2 6 (21.43%) Exchange Server 2010
3 2 (7.143%) Exchange Server 2007
3 2 (7.143%) IIS
4 1 (3.571%) SharePoint
4 1 (3.571%) BizTalk Server
4 1 (3.571%) Blackberry Enterprise Server
Applications
1 1 (3.571%) MS Office
1 1 (3.571%) MS Excel
Communications & Networking
1 6 (21.43%) DHCP
1 6 (21.43%) DNS
2 4 (14.29%) SAN
3 3 (10.71%) TCP/IP
3 3 (10.71%) VPN
4 2 (7.143%) Firewall
4 2 (7.143%) VLAN
5 1 (3.571%) Network Security
5 1 (3.571%) NAS
5 1 (3.571%) LAN
5 1 (3.571%) WAN
Database & Business Intelligence
1 4 (14.29%) SQL Server
2 3 (10.71%) SQL Server 2008
Development Applications
1 1 (3.571%) MSI
General
1 3 (10.71%) Telecoms
1 3 (10.71%) Finance
2 2 (7.143%) Military
3 1 (3.571%) Back Office
Miscellaneous
1 3 (10.71%) Client/Server
1 3 (10.71%) Clustering
2 2 (7.143%) Management Information System
3 1 (3.571%) PKI
3 1 (3.571%) EqualLogic
3 1 (3.571%) NHS
3 1 (3.571%) Blackberry
Operating Systems
1 27 (96.43%) Windows
2 14 (50.00%) Windows Server 2003
2 14 (50.00%) Windows Server 2008
3 5 (17.86%) Windows 7
4 3 (10.71%) Windows XP
5 2 (7.143%) Windows Server 2012
6 1 (3.571%) Windows 8
6 1 (3.571%) Red Hat Enterprise Linux
6 1 (3.571%) Linux
Processes & Methodologies
1 4 (14.29%) ITIL
2 2 (7.143%) Service Management
2 2 (7.143%) Migration
3 1 (3.571%) Asset Management
3 1 (3.571%) Performance Management
Programming Languages
1 4 (14.29%) SQL
2 1 (3.571%) LINC
2 1 (3.571%) PowerShell
2 1 (3.571%) C
Qualifications
1 11 (39.29%) Security Cleared
2 9 (32.14%) DV Cleared
3 3 (10.71%) Degree
3 3 (10.71%) SC Cleared
3 3 (10.71%) HNC
3 3 (10.71%) MCSE
3 3 (10.71%) Microsoft Certification
4 1 (3.571%) ITIL Certification
4 1 (3.571%) VMware Certified Professional (VCP)
4 1 (3.571%) MCTS
4 1 (3.571%) MCITP
4 1 (3.571%) MCP
4 1 (3.571%) VCP4
4 1 (3.571%) VCP5
Quality Assurance & Compliance
1 2 (7.143%) SLA
System Software
1 20 (71.43%) Active Directory
2 13 (46.43%) VMware Infrastructure
3 7 (25.00%) XenApp
4 4 (14.29%) VMware ESX
5 2 (7.143%) vSphere
6 1 (3.571%) XenDesktop
6 1 (3.571%) Xen
6 1 (3.571%) VMware Server
Systems Management
1 1 (3.571%) SCCM
1 1 (3.571%) SCOM
Vendors
1 20 (71.43%) VMware
2 10 (35.71%) Citrix
3 9 (32.14%) Microsoft
4 6 (21.43%) Cisco
5 1 (3.571%) SonicWALL
5 1 (3.571%) Veeam
5 1 (3.571%) HP
5 1 (3.571%) Dell
5 1 (3.571%) EMC
5 1 (3.571%) Genesys
5 1 (3.571%) CommVault
5 1 (3.571%) NetApp
5 1 (3.571%) Red Hat
5 1 (3.571%) McAfee
5 1 (3.571%) Sophos