The statistics below represent IT contracts advertised across the South West region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 116 122 117
Rank change year-on-year
+6 -5
Contract jobs requiring a 3rd Line Support 20 29 29
As % of all contract IT jobs located in the South West 0.71% 0.88% 0.86%
As % of the Job Titles category 0.76% 0.92% 0.90%
Number of daily rates quoted 10 13 21
Median daily rate £290 £205 £250
Median daily rate % change year-on-year
+41.46% -18.00%
90% offered a daily rate of more than £194 £176 £185
10% offered a daily rate of more than £360 £403 £325
UK excluding London median daily rate £268 £273 £250
% change year-on-year
-1.83% +9.00%
Number of hourly rates quoted 4 4 5
Median hourly rate £28.00 £19.27 £17.00
Median hourly rate % change year-on-year
+45.34% +13.32%
90% offered a hourly rate of more than £21.70 £19.03 £15.40
10% offered a hourly rate of more than £31.50 £21.60 £25.50
UK excluding London median hourly rate £20.00 £22.50 £20.00
% change year-on-year
-11.11% +12.50%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2644 3150 3223
As % of all contract IT jobs located in the South West 94.36% 95.17% 95.92%
Number of daily rates quoted 1708 1994 2079
Median daily rate £363 £375 £360
Median daily rate % change year-on-year
-3.33% +4.16%
90% offered a daily rate of more than £200 £210 £213
10% offered a daily rate of more than £513 £500 £500
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 186 225 180
Median hourly rate £25.00 £25.50 £19.50
Median hourly rate % change year-on-year
-1.96% +30.76%
90% offered a hourly rate of more than £12.00 £11.78 £11.00
10% offered a hourly rate of more than £45.00 £43.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

3rd Line Support
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South West region.

3rd Line Support Daily Rate Trend in the South West

3rd Line Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South West region over the 3 months to 25 September 2016.

3rd Line Support Daily Rate Histogram in the South West

3rd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South West region.

3rd Line Support Hourly Rate Trend in the South West

3rd Line Support
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the South West region over the 3 months to 25 September 2016.

3rd Line Support Hourly Rate Histogram in the South West

3rd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +25 8 £250 -
Bristol -1 4 £350 +70.73% 2
Wiltshire +7 3 £300 -17.24% 2
Gloucestershire +4 3 - - 1
Dorset +3 1 - - 3
Devon -2 1 - -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 September 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 3rd Line Support in the job title.

1 41 (80.39%) Windows
1 41 (80.39%) Active Directory
2 34 (66.67%) VMware
2 34 (66.67%) Windows Server
3 19 (37.25%) Microsoft
4 17 (33.33%) Windows Server 2012
5 14 (27.45%) Windows 7
5 14 (27.45%) Windows Server 2003
5 14 (27.45%) Citrix
5 14 (27.45%) MS Exchange
6 13 (25.49%) SQL
6 13 (25.49%) Windows Server 2008
7 10 (19.61%) VMware Infrastructure
7 10 (19.61%) TCP/IP
8 8 (15.69%) DNS
8 8 (15.69%) LAN
8 8 (15.69%) WAN
8 8 (15.69%) ITIL
8 8 (15.69%) SCCM
8 8 (15.69%) Skype for Business
8 8 (15.69%) Exchange Server 2010
9 7 (13.73%) Office 365
9 7 (13.73%) SharePoint
9 7 (13.73%) MS Office
10 6 (11.76%) SQL Server
10 6 (11.76%) MS Excel
10 6 (11.76%) DHCP
10 6 (11.76%) SAN
11 5 (9.80%) Blackberry
11 5 (9.80%) VoIP

3rd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (27.45%) MS Exchange
2 8 (15.69%) Exchange Server 2010
2 8 (15.69%) Skype for Business
3 7 (13.73%) SharePoint
4 4 (7.84%) Exchange Server 2013
5 2 (3.92%) Exchange Server 2007
6 1 (1.96%) Exchange Server 2003
6 1 (1.96%) IIS
Applications
1 7 (13.73%) MS Office
2 6 (11.76%) MS Excel
Business Applications
1 1 (1.96%) SAP Oil and Gas
Cloud Services
1 7 (13.73%) Office 365
2 1 (1.96%) Amazon AWS
2 1 (1.96%) Microsoft Azure
Communications & Networking
1 10 (19.61%) TCP/IP
2 8 (15.69%) DNS
2 8 (15.69%) LAN
2 8 (15.69%) WAN
3 6 (11.76%) DHCP
3 6 (11.76%) SAN
4 5 (9.80%) Skype
4 5 (9.80%) VoIP
5 3 (5.88%) Firewall
5 3 (5.88%) OpenScape
5 3 (5.88%) PABX
5 3 (5.88%) Unified Communications
6 2 (3.92%) VLAN
6 2 (3.92%) VPN
7 1 (1.96%) Cisco ASA
7 1 (1.96%) Extranet
7 1 (1.96%) Internet
7 1 (1.96%) Intranet
7 1 (1.96%) NAS
7 1 (1.96%) Remote Desktop
Database & Business Intelligence
1 6 (11.76%) SQL Server
2 3 (5.88%) SQL Server 2008
2 3 (5.88%) SQL Server 2012
3 1 (1.96%) SQL Server 2005
General
1 3 (5.88%) Law
2 2 (3.92%) Finance
2 2 (3.92%) Telecoms
3 1 (1.96%) Electronics
3 1 (1.96%) Manufacturing
3 1 (1.96%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.96%) Software Packaging
1 1 (1.96%) Web Services
Miscellaneous
1 5 (9.80%) Blackberry
1 5 (9.80%) Replication
2 3 (5.88%) Handset
2 3 (5.88%) IVR
3 2 (3.92%) Fat Client
3 2 (3.92%) Smartphone
3 2 (3.92%) Thin Client
4 1 (1.96%) Clustering
4 1 (1.96%) Data Centre
4 1 (1.96%) Enterprise Software
4 1 (1.96%) NHS
4 1 (1.96%) PKI
Operating Systems
1 41 (80.39%) Windows
2 34 (66.67%) Windows Server
3 17 (33.33%) Windows Server 2012
4 14 (27.45%) Windows 7
4 14 (27.45%) Windows Server 2003
5 13 (25.49%) Windows Server 2008
6 5 (9.80%) Windows 8
7 4 (7.84%) Linux
8 3 (5.88%) Windows 10
8 3 (5.88%) Windows XP
9 2 (3.92%) Android
9 2 (3.92%) Apple iOS
10 1 (1.96%) Mac OS X
Processes & Methodologies
1 8 (15.69%) ITIL
2 3 (5.88%) Migration
2 3 (5.88%) Server Building
3 2 (3.92%) Data Protection
4 1 (1.96%) Business Intelligence
4 1 (1.96%) Configuration Management
4 1 (1.96%) Digital Marketing
4 1 (1.96%) Incident Management
4 1 (1.96%) Patch Management
4 1 (1.96%) Programme Management
4 1 (1.96%) Server Virtualisation
4 1 (1.96%) Service Delivery
4 1 (1.96%) Workflow
Programming Languages
1 13 (25.49%) SQL
2 5 (9.80%) PowerShell
Qualifications
1 4 (7.84%) Security Cleared
2 2 (3.92%) DV Cleared
2 2 (3.92%) Microsoft Certification
2 2 (3.92%) SC Cleared
3 1 (1.96%) Degree
3 1 (1.96%) MCITP
3 1 (1.96%) MCSE
3 1 (1.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.96%) QA
1 1 (1.96%) SLA
System Software
1 41 (80.39%) Active Directory
2 10 (19.61%) VMware Infrastructure
3 3 (5.88%) Hyper-V
3 3 (5.88%) vSphere
4 1 (1.96%) DFS Replication
4 1 (1.96%) Firmware
4 1 (1.96%) ISA Server
4 1 (1.96%) Terminal Services
4 1 (1.96%) Virtual Machines
4 1 (1.96%) Virtual Servers
4 1 (1.96%) VMware ESX
4 1 (1.96%) VMware ESXi
4 1 (1.96%) XenApp
4 1 (1.96%) XenDesktop
Systems Management
1 8 (15.69%) SCCM
2 2 (3.92%) Backup Exec
2 2 (3.92%) WSUS
3 1 (1.96%) AirWatch
3 1 (1.96%) Microsoft Data Protection Manager
3 1 (1.96%) Microsoft Intune
3 1 (1.96%) MOM
3 1 (1.96%) Nagios
3 1 (1.96%) SCDPM
3 1 (1.96%) SCOM
3 1 (1.96%) SCOrch
3 1 (1.96%) SCSM
3 1 (1.96%) SCVMM
3 1 (1.96%) ServiceCenter
3 1 (1.96%) Systems Management Server (SMS)
Vendors
1 34 (66.67%) VMware
2 19 (37.25%) Microsoft
3 14 (27.45%) Citrix
4 5 (9.80%) Cisco
5 4 (7.84%) HP
6 3 (5.88%) BT
7 2 (3.92%) Dell
7 2 (3.92%) Mitel
7 2 (3.92%) Nokia
7 2 (3.92%) Oracle
7 2 (3.92%) Samsung
7 2 (3.92%) Siemens
8 1 (1.96%) Apple
8 1 (1.96%) CA
8 1 (1.96%) CheckPoint
8 1 (1.96%) EMC
8 1 (1.96%) Intel Security
8 1 (1.96%) SAP
8 1 (1.96%) Sophos
8 1 (1.96%) Veritas