The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 120 124 97
Rank change year-on-year
+4 -27
Contract jobs requiring a 3rd Line Support 26 18 11
As % of all contract IT jobs located in the South West 0.77% 0.57% 0.50%
As % of the Job Titles category 0.82% 0.61% 0.54%
Number of daily rates quoted 9 15 5
Average daily rate
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£205 £250 £320
Average daily rate % change year-on-year
-18.00% -21.87%
90% offered a daily rate of more than £178 £191 £255
10% offered a daily rate of more than £365 £325 £325
UK excluding London average daily rate £276 £235 £273
% change year-on-year
+17.55% -13.76%
Number of hourly rates quoted 7 2 3
Average hourly rate £19.50 £26.25 £19.00
Average hourly rate % change year-on-year
-25.71% +38.15%
UK excluding London average hourly rate £22.50 £20.85 £22.50
% change year-on-year
+7.90% -7.32%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3176 2954 2056
As % of all contract IT jobs located in the South West 93.80% 93.36% 92.91%
Number of daily rates quoted 2024 1896 1261
Average daily rate £375 £370 £350
Average daily rate % change year-on-year
+1.35% +5.71%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 226 167 164
Average hourly rate £22.50 £20.00 £15.50
Average hourly rate % change year-on-year
+12.50% +29.03%
90% offered a hourly rate of more than £12.00 £10.93 £11.00
10% offered a hourly rate of more than £45.00 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the South West region.

3rd Line Support Daily Rate Trend in the South West

3rd Line Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the South West region over the 3 months to 31 August 2015.

3rd Line Support Daily Rate Histogram in the South West

3rd Line Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the South West region.

3rd Line Support Hourly Rate Trend in the South West

3rd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +1 9 £425 +70.00% 1
Bristol -1 6 £205 -2.38%
Somerset +2 4 £238 -26.92%
Devon +1 4 £168 -33.00% 1
Dorset -4 2 £190 +7.80%
Gloucestershire -3 1 £180 -2.70%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 31 August 2015, IT contractor jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 45 (93.75%) Windows
2 35 (72.92%) Active Directory
3 26 (54.17%) VMware
3 26 (54.17%) Windows Server 2008
4 22 (45.83%) Microsoft
5 21 (43.75%) Windows Server 2012
6 17 (35.42%) MS Exchange
7 16 (33.33%) Windows Server 2003
8 15 (31.25%) Windows 7
9 14 (29.17%) SQL
10 12 (25.00%) Citrix
11 11 (22.92%) VMware Infrastructure
12 9 (18.75%) Exchange Server 2010
13 8 (16.67%) MS Excel
13 8 (16.67%) Linux
13 8 (16.67%) Cisco
14 7 (14.58%) Windows XP
14 7 (14.58%) McAfee
14 7 (14.58%) vSphere
14 7 (14.58%) Hyper-V
14 7 (14.58%) Migration
14 7 (14.58%) VMware Workstation
15 6 (12.50%) Security Cleared
15 6 (12.50%) SCCM
15 6 (12.50%) SAN
15 6 (12.50%) SharePoint
16 5 (10.42%) T-SQL
16 5 (10.42%) VBScript
16 5 (10.42%) VB
16 5 (10.42%) ITIL

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 31 August 2015, IT contractor jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (35.42%) MS Exchange
2 9 (18.75%) Exchange Server 2010
3 6 (12.50%) SharePoint
4 5 (10.42%) Exchange Server 2007
5 3 (6.25%) Exchange Server 2003
6 2 (4.17%) IIS
6 2 (4.17%) Exchange Server 2013
7 1 (2.08%) Lync
Applications
1 8 (16.67%) MS Excel
2 2 (4.17%) MS Office
3 1 (2.08%) AutoCAD
Cloud Services
1 3 (6.25%) Office 365
2 1 (2.08%) Microsoft Azure
Communications & Networking
1 6 (12.50%) SAN
2 4 (8.33%) DHCP
2 4 (8.33%) Ethernet
2 4 (8.33%) DNS
2 4 (8.33%) Firewall
3 3 (6.25%) LAN
4 2 (4.17%) VPN
5 1 (2.08%) TCP/IP
5 1 (2.08%) VoIP
5 1 (2.08%) WLAN
5 1 (2.08%) WAN
5 1 (2.08%) VLAN
5 1 (2.08%) Cisco IOS
5 1 (2.08%) Network Security
5 1 (2.08%) NAS
5 1 (2.08%) F5 BIG-IP LTM
5 1 (2.08%) F5 BIG-IP GTM
5 1 (2.08%) Spanning Tree
5 1 (2.08%) MPLS
5 1 (2.08%) OSPF
Database & Business Intelligence
1 3 (6.25%) SQL Server
2 1 (2.08%) SQL Server Integration Services
Development Applications
1 1 (2.08%) Ant
General
1 5 (10.42%) Telecoms
2 1 (2.08%) Law
2 1 (2.08%) Military
2 1 (2.08%) Retail
2 1 (2.08%) Back Office
Libraries, Frameworks & Software Standards
1 2 (4.17%) Web Services
1 2 (4.17%) Middleware
Miscellaneous
1 5 (10.42%) Data Centre
2 1 (2.08%) EMC VNX
2 1 (2.08%) Thin Client
2 1 (2.08%) Mainframe
2 1 (2.08%) Fat Client
Operating Systems
1 45 (93.75%) Windows
2 26 (54.17%) Windows Server 2008
3 21 (43.75%) Windows Server 2012
4 16 (33.33%) Windows Server 2003
5 15 (31.25%) Windows 7
6 8 (16.67%) Linux
7 7 (14.58%) Windows XP
8 5 (10.42%) UNIX
9 4 (8.33%) Solaris
10 2 (4.17%) NetWare
10 2 (4.17%) SUSE
10 2 (4.17%) SUSE Linux Enterprise Server
11 1 (2.08%) Windows 8
11 1 (2.08%) Windows 2000 Server
11 1 (2.08%) Windows 2000
11 1 (2.08%) Windows NT
Processes & Methodologies
1 7 (14.58%) Migration
2 5 (10.42%) ITIL
3 3 (6.25%) Performance Management
4 2 (4.17%) Capacity Management
4 2 (4.17%) Service Management
4 2 (4.17%) Service Delivery
4 2 (4.17%) Release Management
5 1 (2.08%) Software Engineering
5 1 (2.08%) WFM
5 1 (2.08%) Disaster Recovery
5 1 (2.08%) Configuration Management
5 1 (2.08%) Business Transformation
5 1 (2.08%) Kalman Filter
5 1 (2.08%) Mentoring
Programming Languages
1 14 (29.17%) SQL
2 5 (10.42%) T-SQL
2 5 (10.42%) VBScript
2 5 (10.42%) VB
Qualifications
1 6 (12.50%) Security Cleared
2 5 (10.42%) SC Cleared
3 1 (2.08%) ITIL Foundation Certificate
3 1 (2.08%) MCSE
3 1 (2.08%) MCSA
3 1 (2.08%) CCNP
3 1 (2.08%) CCNA
3 1 (2.08%) Cisco Certification
3 1 (2.08%) Microsoft Certification
3 1 (2.08%) VMware Certified Professional (VCP)
3 1 (2.08%) Degree
System Software
1 35 (72.92%) Active Directory
2 11 (22.92%) VMware Infrastructure
3 7 (14.58%) Hyper-V
3 7 (14.58%) VMware Workstation
3 7 (14.58%) vSphere
4 2 (4.17%) Forefront TMG
5 1 (2.08%) VMware ESXi
5 1 (2.08%) ProxySG
5 1 (2.08%) Terminal Services
5 1 (2.08%) XenApp
5 1 (2.08%) XenDesktop
Systems Management
1 6 (12.50%) SCCM
2 5 (10.42%) Systems Management Server (SMS)
3 2 (4.17%) Tivoli
3 2 (4.17%) ZENworks
4 1 (2.08%) ARCserve
4 1 (2.08%) SCOM
4 1 (2.08%) Windows Intune
4 1 (2.08%) Cisco LMS
Vendors
1 26 (54.17%) VMware
2 22 (45.83%) Microsoft
3 12 (25.00%) Citrix
4 8 (16.67%) Cisco
5 7 (14.58%) McAfee
6 4 (8.33%) Oracle
6 4 (8.33%) Brocade
7 3 (6.25%) Juniper
7 3 (6.25%) Lotus
8 2 (4.17%) CheckPoint
8 2 (4.17%) Novell
8 2 (4.17%) IBM
8 2 (4.17%) HP
8 2 (4.17%) Becrypt
9 1 (2.08%) IronPort
9 1 (2.08%) F5
9 1 (2.08%) Blue Coat
9 1 (2.08%) Dell
9 1 (2.08%) EMC
9 1 (2.08%) Nortel
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