The first table below looks at the demand for ITIL skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 28 37 25
Rank change year-on-year
+9 -12
Contract jobs citing ITIL 118 136 163
As % of all contract IT jobs located in the South West 5.871% 4.191% 5.675%
As % of the Processes & Methodologies category 8.846% 6.143% 8.712%
Number of daily rates quoted 60 78 63
Average daily rate £325 £320 £338
Average daily rate % change year-on-year
+1.56% -5.18%
90% offered a daily rate of more than £118 £186 £181
10% offered a daily rate of more than £441 £450 £469
UK excluding London average daily rate £338 £320 £325
% change year-on-year
+5.46% -1.53%
Number of hourly rates quoted 12 7 10
Average hourly rate £15.45 £12.50 £15.25
Average hourly rate % change year-on-year
+23.60% -18.03%
90% offered a hourly rate of more than £11.57 £9.46 £11.45
10% offered a hourly rate of more than £19.35 £15.60 £44.40
UK excluding London average hourly rate £18.00 £15.50 £15.50
% change year-on-year
+16.12% -
All Processes & Methodologies
South West
Contract IT job ads with a match in the
Processes & Methodologies category
1334 2214 1871
As % of all contract IT jobs located in the South West 66.37% 68.23% 65.15%
Number of daily rates quoted 835 1369 966
Average daily rate £375 £390 £382
Average daily rate % change year-on-year
-3.84% +2.16%
90% offered a daily rate of more than £263 £263 £225
10% offered a daily rate of more than £480 £500 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 62 111 129
Average hourly rate £29.00 £25.00 £32.50
Average hourly rate % change year-on-year
+16.00% -23.07%
90% offered a hourly rate of more than £13.50 £16.00 £15.00
10% offered a hourly rate of more than £42.75 £39.50 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
ITIL
England

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West ITIL Jobs Demand Trend

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the South West region.

South West ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the South West region over the 3 months to 23 May 2013.

South West ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the South West region.

South West ITIL Hourly Rate Trend

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the South West region over the 3 months to 23 May 2013.

South West ITIL Hourly Rate Histogram

ITIL
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the South West region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Wiltshire -5 32 £413 +106.25%
Dorset -1 18 £114 -69.66%
Somerset -2 18 £392 +22.34%
Gloucestershire +34 16 £384 -6.46%
Devon +13 16 £265 -
Bristol +9 11 £278 -7.50%
ITIL
England

ITIL
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South West region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 119 (37.66%) Security Cleared
2 116 (36.71%) Service Management
3 92 (29.11%) Windows
4 86 (27.22%) Oracle
5 78 (24.68%) Microsoft
6 67 (21.20%) SQL
6 67 (21.20%) SC Cleared
7 56 (17.72%) PRINCE2
8 51 (16.14%) Java
9 50 (15.82%) XML
10 46 (14.56%) ITSM
10 46 (14.56%) Finance
11 45 (14.24%) DV Cleared
12 44 (13.92%) Service Delivery
13 42 (13.29%) SQL Server
14 41 (12.97%) SharePoint
14 41 (12.97%) Windows 7
15 39 (12.34%) Windows XP
15 39 (12.34%) UML
15 39 (12.34%) .NET
15 39 (12.34%) Active Directory
16 38 (12.03%) VMware
17 37 (11.71%) UNIX
18 36 (11.39%) Microsoft Certification
18 36 (11.39%) LAN
19 35 (11.08%) Change Management
20 34 (10.76%) ISEB
21 33 (10.44%) VB
22 32 (10.13%) C#
22 32 (10.13%) HTML

ITIL
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South West region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 50 (15.82%) XML
2 39 (12.34%) .NET
3 32 (10.13%) HTML
3 32 (10.13%) .NET Framework
4 31 (9.810%) ASP
5 30 (9.494%) ASP.NET
6 26 (8.228%) Web Services
7 15 (4.747%) Drools
8 10 (3.165%) Middleware
9 7 (2.215%) JSP
10 5 (1.582%) WCF
11 4 (1.266%) Oracle Fusion
11 4 (1.266%) CSS
11 4 (1.266%) XSL
12 3 (0.949%) LAMP
12 3 (0.949%) J2EE
12 3 (0.949%) WPF
12 3 (0.949%) WF
12 3 (0.949%) Software Packaging
12 3 (0.949%) WebSphere
Application Platforms
1 41 (12.97%) SharePoint
2 31 (9.810%) IIS
3 25 (7.911%) OpenROAD
4 13 (4.114%) MS Exchange
5 9 (2.848%) Oracle Application Server
5 9 (2.848%) Oracle 10gAS
6 6 (1.899%) Blackberry Enterprise Server
7 5 (1.582%) Apache
7 5 (1.582%) WebLogic
7 5 (1.582%) Exchange Server 2010
8 4 (1.266%) SharePoint 2010
8 4 (1.266%) Exchange Server 2007
8 4 (1.266%) Exchange Server 2003
9 3 (0.949%) Oracle Workflow
9 3 (0.949%) Oracle SOA Suite
10 2 (0.633%) WebSphere Application Server
11 1 (0.316%) Tomcat
11 1 (0.316%) Exchange Server 2000
Applications
1 23 (7.278%) MS Office
2 15 (4.747%) MS Excel
3 4 (1.266%) MS PowerPoint
4 2 (0.633%) Office 365
4 2 (0.633%) MS Visio
Business Applications
1 18 (5.696%) Remedy ITSM
2 15 (4.747%) Oracle EBS
2 15 (4.747%) Oracle EBS R12
3 7 (2.215%) Oracle 11i
3 7 (2.215%) Lawson
4 6 (1.899%) Oracle Applications
5 2 (0.633%) FRx
5 2 (0.633%) assyst
5 2 (0.633%) SAP HR
5 2 (0.633%) Maximo
5 2 (0.633%) Oracle CRM
6 1 (0.316%) Oracle HRMS
6 1 (0.316%) SAP FI/CO
6 1 (0.316%) SAP FI
6 1 (0.316%) SAP CO
Communications & Networking
1 36 (11.39%) LAN
2 32 (10.13%) WAN
3 22 (6.962%) VPN
4 20 (6.329%) SAN
5 18 (5.696%) VoIP
6 17 (5.380%) Firewall
7 16 (5.063%) TCP/IP
8 14 (4.430%) NAS
9 9 (2.848%) Cisco IOS
10 6 (1.899%) Unified Communications
10 6 (1.899%) DNS
10 6 (1.899%) DHCP
10 6 (1.899%) Internet
11 5 (1.582%) PABX
12 4 (1.266%) HTTP
12 4 (1.266%) Wireless
13 3 (0.949%) SSL
14 2 (0.633%) Cisco ASA
14 2 (0.633%) Cisco PIX
14 2 (0.633%) FTP
Database & Business Intelligence
1 42 (13.29%) SQL Server
2 26 (8.228%) Ingres
3 18 (5.696%) MySQL
4 15 (4.747%) QlikView
5 14 (4.430%) SQLPlus
6 10 (3.165%) Oracle BI EE
7 9 (2.848%) Oracle 10g
8 6 (1.899%) Oracle Reports
8 6 (1.899%) Data Warehouse
9 5 (1.582%) SQL Server Reporting Services
10 4 (1.266%) SQL Server Integration Services
11 3 (0.949%) Oracle 11g
12 2 (0.633%) SAP BW
12 2 (0.633%) DB2
13 1 (0.316%) Crystal Reports
13 1 (0.316%) OLTP
13 1 (0.316%) SQL Server 2005
Development Applications
1 17 (5.380%) Subversion
2 13 (4.114%) NUnit
2 13 (4.114%) MSTest
3 12 (3.797%) CruiseControl
4 11 (3.481%) Team Foundation Server
4 11 (3.481%) Jenkins
5 10 (3.165%) TeamCity
6 9 (2.848%) VSS/SourceSafe
7 8 (2.532%) MSI
8 5 (1.582%) QuickTest Pro
9 4 (1.266%) Visual Studio
10 3 (0.949%) JMeter
10 3 (0.949%) Oracle Forms
10 3 (0.949%) JIRA
10 3 (0.949%) Hudson
10 3 (0.949%) Git (software)
10 3 (0.949%) MSBuild
11 2 (0.633%) Selenium
11 2 (0.633%) LSMW
11 2 (0.633%) TestDirector
General
1 46 (14.56%) Finance
2 12 (3.797%) Retail
2 12 (3.797%) Telecoms
3 7 (2.215%) Banking
4 6 (1.899%) Local Government
4 6 (1.899%) Legal
5 5 (1.582%) Military
6 4 (1.266%) Financial Institution
7 3 (0.949%) Law
7 3 (0.949%) Publishing
8 2 (0.633%) Back Office
9 1 (0.316%) Aerospace
9 1 (0.316%) Manufacturing
9 1 (0.316%) General Ledger
Job Titles
1 61 (19.30%) Analyst
2 39 (12.34%) Developer
3 27 (8.544%) Support Engineer
4 24 (7.595%) Project Manager
5 23 (7.278%) Consultant
5 23 (7.278%) Support Analyst
6 18 (5.696%) Senior Analyst
7 16 (5.063%) Applications Support
8 15 (4.747%) Desktop Support
8 15 (4.747%) Analyst Developer
9 14 (4.430%) Administrator
10 13 (4.114%) Team Leader
10 13 (4.114%) Software Manager
11 12 (3.797%) Service Manager
11 12 (3.797%) Systems Administrator
12 11 (3.481%) Network Engineer
12 11 (3.481%) Infrastructure Team Leader
13 10 (3.165%) C# .NET Developer
13 10 (3.165%) Business Analyst
13 10 (3.165%) Senior Developer
Miscellaneous
1 27 (8.544%) Management Information System
2 20 (6.329%) CMDB
3 11 (3.481%) Blackberry
4 9 (2.848%) Handset
5 8 (2.532%) Client/Server
6 6 (1.899%) Fat Client
6 6 (1.899%) EPoS
6 6 (1.899%) NHS
6 6 (1.899%) Thin Client
7 5 (1.582%) IVR
7 5 (1.582%) Cloud Computing
8 4 (1.266%) RMADS
8 4 (1.266%) Mainframe
9 3 (0.949%) CESG
9 3 (0.949%) CESG CLAS
9 3 (0.949%) Enterprise Software
10 1 (0.316%) Statistics
10 1 (0.316%) PDA
10 1 (0.316%) iPad
10 1 (0.316%) Smart Meter
Operating Systems
1 92 (29.11%) Windows
2 41 (12.97%) Windows 7
3 39 (12.34%) Windows XP
4 37 (11.71%) UNIX
5 32 (10.13%) Linux
6 25 (7.911%) Windows Server 2008
7 15 (4.747%) Windows Server 2003
8 7 (2.215%) Solaris
9 6 (1.899%) Oracle Linux
10 3 (0.949%) CentOS
11 2 (0.633%) Windows Vista
12 1 (0.316%) HPUX
12 1 (0.316%) Mac OS X
12 1 (0.316%) Red Hat Enterprise Linux
12 1 (0.316%) Mac OS
12 1 (0.316%) Windows Server 2012
Processes & Methodologies
1 116 (36.71%) Service Management
2 56 (17.72%) PRINCE2
3 46 (14.56%) ITSM
4 44 (13.92%) Service Delivery
5 39 (12.34%) UML
6 35 (11.08%) Change Management
7 30 (9.494%) Project Management
8 25 (7.911%) Incident Management
9 24 (7.595%) Problem Management
10 23 (7.278%) Test Scripting
11 22 (6.962%) ITIL V3
12 21 (6.646%) Business Analysis
13 20 (6.329%) Continuous Integration
13 20 (6.329%) Unit Testing
14 15 (4.747%) Configuration Management
14 15 (4.747%) Benchmarking
15 14 (4.430%) Software Testing
16 13 (4.114%) Workflow
16 13 (4.114%) Release Management
17 12 (3.797%) Information Assurance
Programming Languages
1 67 (21.20%) SQL
2 51 (16.14%) Java
3 33 (10.44%) VB
4 32 (10.13%) C#
5 31 (9.810%) JavaScript
6 29 (9.177%) C
6 29 (9.177%) VB.NET
7 27 (8.544%) C++
8 15 (4.747%) Scala
9 12 (3.797%) PowerShell
10 6 (1.899%) VBScript
11 4 (1.266%) VB6
11 4 (1.266%) PHP
12 3 (0.949%) PL/SQL
13 2 (0.633%) VBA
14 1 (0.316%) ABAP
Qualifications
1 119 (37.66%) Security Cleared
2 67 (21.20%) SC Cleared
3 45 (14.24%) DV Cleared
4 36 (11.39%) Microsoft Certification
5 34 (10.76%) ISEB
6 24 (7.595%) ITIL Certification
7 22 (6.962%) MCP
8 19 (6.013%) Degree
9 16 (5.063%) MCSE
10 14 (4.430%) PRINCE2 Practitioner
10 14 (4.430%) MCTS
11 11 (3.481%) MCPD
12 9 (2.848%) ISEB Practitioner
13 8 (2.532%) PRINCE2 Certification
14 6 (1.899%) BC Cleared
14 6 (1.899%) MCITP
14 6 (1.899%) Cisco Certification
14 6 (1.899%) HNC
15 5 (1.582%) ISTQB
16 4 (1.266%) MCDST
Quality Assurance & Compliance
1 25 (7.911%) SLA
2 11 (3.481%) ISO/IEC 27001
3 6 (1.899%) JSP 440
3 6 (1.899%) ISO 9000
4 5 (1.582%) TickIT
4 5 (1.582%) ISO 9001
5 3 (0.949%) COBIT
6 1 (0.316%) ISO/IEC 20000
6 1 (0.316%) QA
System Software
1 39 (12.34%) Active Directory
2 29 (9.177%) VMware Infrastructure
3 12 (3.797%) XenApp
4 10 (3.165%) Microsoft App-V
5 9 (2.848%) VMware ESX
6 8 (2.532%) Oracle RAC
7 1 (0.316%) VMware Workstation
7 1 (0.316%) Terminal Server
7 1 (0.316%) Terminal Services
7 1 (0.316%) VMware ESXi
Systems Management
1 7 (2.215%) Oracle Enterprise Manager
2 6 (1.899%) NetBackup
3 5 (1.582%) SCCM
3 5 (1.582%) HP Quality Center
4 4 (1.266%) ServiceCenter
5 3 (0.949%) Tivoli
5 3 (0.949%) Puppet
5 3 (0.949%) Red Hat Satellite
6 2 (0.633%) SCOM
6 2 (0.633%) Tivoli Storage Manager
6 2 (0.633%) Netcool
6 2 (0.633%) DameWare
7 1 (0.316%) WSUS
Vendors
1 86 (27.22%) Oracle
2 78 (24.68%) Microsoft
3 38 (12.03%) VMware
4 25 (7.911%) Remedy
5 24 (7.595%) Citrix
6 23 (7.278%) Cisco
7 18 (5.696%) BMC
8 13 (4.114%) HP
9 11 (3.481%) SAP
10 8 (2.532%) Hyperion
11 7 (2.215%) ATG
11 7 (2.215%) Kronos
11 7 (2.215%) Fiserv
11 7 (2.215%) SolarWinds
12 5 (1.582%) Siebel
12 5 (1.582%) CheckPoint
12 5 (1.582%) Informatica
13 4 (1.266%) Dell
13 4 (1.266%) Peregrine
13 4 (1.266%) Siemens
Swindon, Wiltshire
Helpdesk, Microsoft, MS-Office... Technical skills Required:- - Good knowledge of Microsoft Office suite - Microsoft Operating system supplied via the Global Desktop agreement - ITIL knowledge desirable Non-Technical skills:- -...
Sanderson
Rate: £12 - £14 per hour
Posted: 20 May 2013
Gloucester, Gloucestershire
1st Line Service Desk Analyst will be taking calls from a large customer base receiving hosted infrastructure services across a suite of Microsoft applications and server products. 1st...
Experis IT
Rate: £130 per day
Posted: 21 May 2013
South West
Our prestigious client are currently looking for an experienced Service Delivery Manager to join the business on an initial 6 month contract to implement ITIL v3 processes within...
Sanderson
Rate: £300 - £350 per day
Posted: 20 May 2013
Bath, South West
Technical Skills* Operating Systems: Microsoft Windows XP, Vista and 7. Windows Server 2003 and 2008. Linux and Mac OS... * Experience of Microsoft Exchange 2003, 2007 or 2010 could...
Hays Specialist Recruitment Ltd
Rate: £18 - £20 per hour
Posted: 15 May 2013
Swindon, South West
Ability to develop new skills quickly.*Ability to change and have a flexible approach to supporting multiple application functionsDesirable Skills: *End to End Payroll Processing, Quick Pay, Elements,...
Sand Resources
Rate: £400 - £450 per day
Posted: 9 May 2013
Bristol, Avon
The service desk team leader will supervise the service desk team who address information systems related issues for office and home based users. Responsibilities: Supervision of Service Desk...
Randstad Technologies
Rate: £0.00 per annum
Posted: 16 May 2013
Swindon, South West
Sand Resources is an equal opportunity employer committed to a policy of treating all employees and job applicants equally. It is our aim to take all reasonable steps...
Sand Resources
Rate: £350 - £450 per day
Posted: 8 May 2013