South West ITIL Contracts

This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the South West region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT job ads that have cited ITIL over the 3 months to 4 July 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL)
Location Aberdeen Aberdeenshire Ascot Ashton-under-Lyne Avon Bacup Basildon Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Billingham Birmingham Blackpool Bournemouth Bracknell Brighton Bristol Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Channel Islands Chatham Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham City of London Colchester Conwy Corsham County Antrim Coventry Crawley Crewe Croydon Cumbria Darlington Denbighshire Derbyshire Devon Docklands, London Dorking Dorset Dudley Dundee Durham East Anglia East Grinstead East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Essex Exeter Farnborough Folkestone Gateshead Glasgow Gloucester Gloucestershire Goole Grimsby Guildford Halifax Hammersmith Hampshire Harpenden Harrogate Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Horsham Hull Ipswich Isle of Wight Jersey Kent Kidlington Kingston Upon Thames Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Letchworth Lincolnshire Linlithgow Liverpool London Loughborough Luton M4 Corridor Maidenhead Manchester Melrose Melton Mowbray Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Penrith Peterborough Plymouth Poole Portsmouth Prescot Reading Reigate Renfrewshire Rhyl Rickmansworth Ryde Salisbury Scotland Scottish Borders Sevenoaks Sheffield Shrewsbury Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton St Asaph Stafford Staffordshire Staines Stockton-on-Tees Suffolk Sunbury-on-Thames Surbiton Surrey Sussex Swansea Swindon Tamworth Taunton Teddington Telford Thames Valley Tyne and Wear UK Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Wales West Yorkshire Westminster Wigan Wilmslow Wiltshire Winchester Windsor Wolverhampton York Yorkshire	3 months to 4 Jul 2008	Same period last year
Rank	34	35
Rank change on same period last year	+1
Matching contract IT job ads	148	202
As % of all UK contract IT job ads sampled	0.195 %	0.214 %
As % of the category below	5.987 %	6.951 %
Daily rates quoted	61	65
Average minimum daily rate	£348	£299
Average daily rate	£372	£321
% change on same period last year	+16.06 %
Average maximum daily rate	£397	£343
UK excluding London average daily rate	£340	£349
% change on same period last year	-2.61 %
Hourly rates quoted	16	23
Average minimum hourly rate	£14.99	£26.61
Average hourly rate	£16.34	£29.93
% change on same period last year	-45.41 %
Average maximum hourly rate	£17.69	£33.26
UK excluding London average hourly rate	£20.37	£23.30
% change on same period last year	-12.57 %
Processes & Methodologies South West
Matching contract IT job ads	2472	2906
As % of all UK contract IT job ads sampled	3.260 %	3.083 %
Daily rates quoted	958	907
Average minimum daily rate	£374	£363
Average daily rate	£401	£384
% change on same period last year	+4.34 %
Average maximum daily rate	£428	£406
UK excluding London average daily rate	£384	£374
% change on same period last year	+2.50 %
Hourly rates quoted	245	346
Average minimum hourly rate	£30.88	£30.12
Average hourly rate	£33.45	£31.92
% change on same period last year	+4.78 %
Average maximum hourly rate	£36.02	£33.73
UK excluding London average hourly rate	£29.40	£30.19
% change on same period last year	-2.62 %
ITIL England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing ITIL across the South West region as a proportion of the total demand within the Processes & Methodologies category.

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the South West region.

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the South West region over the 3 months to 4 July 2008.

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the South West region.

ITIL
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the South West region over the 3 months to 4 July 2008.

ITIL
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing ITIL within the South West region over the 3 months to 4 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Wiltshire	+14	65	£377	+22.27 %
Bristol	-3	33	£317	+9.71 %
Gloucestershire	-14	18	£397	-
Dorset	+12	9	£248	-
Somerset	-12	8	£467	+43.70 %
Devon	-6	6	£330	-
Avon	+10	2	£250	+8.69 %

ITIL England

ITIL
Top 30 Related IT Skills

For the 6 months to 4 July 2008, IT contractor jobs across the South West region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 98 (26.85 %) Service Management 2 89 (24.38 %) PRINCE2 3 88 (24.11 %) Security Cleared 4 66 (18.08 %) Service Delivery 5 64 (17.53 %) ITIL Certification 6 52 (14.25 %) SC Cleared 7 44 (12.05 %) Windows 8 39 (10.68 %) Government 9 38 (10.41 %) Finance 9 38 (10.41 %) Microsoft 10 35 (9.589 %) Unix 11 34 (9.315 %) SLA 12 33 (9.041 %) Project Management 13 31 (8.493 %) Change Management 14 28 (7.671 %) Oracle

15 26 (7.123 %) Telecoms 16 23 (6.301 %) Microsoft Certification 17 21 (5.753 %) VMware 18 20 (5.479 %) Active Directory 18 20 (5.479 %) MS Office 18 20 (5.479 %) DV Cleared 19 19 (5.205 %) MS Excel 20 18 (4.932 %) MCSE 20 18 (4.932 %) SAN 20 18 (4.932 %) Migration 21 16 (4.384 %) Linux 22 15 (4.110 %) Solaris 22 15 (4.110 %) PRINCE2 Certification 22 15 (4.110 %) Configuration Management 22 15 (4.110 %) Remedy

ITIL
Top Related IT Skills by Category

For the 6 months to 4 July 2008, IT contractor jobs across the South West region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development 1 11 (3.014 %) .NET 2 6 (1.644 %) Middleware 3 4 (1.096 %) ASP.NET 3 4 (1.096 %) WebServices 4 3 (0.822 %) HTML 4 3 (0.822 %) JSP 4 3 (0.822 %) WebSphere 5 2 (0.548 %) Application Packaging 5 2 (0.548 %) XML 5 2 (0.548 %) J2EE 6 1 (0.274 %) ASP 6 1 (0.274 %) CSS 6 1 (0.274 %) AJAX	Application Platforms 1 14 (3.836 %) MS Exchange 2 7 (1.918 %) Lotus Notes 3 6 (1.644 %) Apache 4 5 (1.370 %) Exchange Server 2003 5 4 (1.096 %) Exchange Server 2007 5 4 (1.096 %) SharePoint 5 4 (1.096 %) WebLogic 6 3 (0.822 %) IIS 6 3 (0.822 %) MQSI 6 3 (0.822 %) Exchange Server 2000 6 3 (0.822 %) WebSphere Application Server
Applications 1 20 (5.479 %) MS Office 2 19 (5.205 %) MS Excel 3 9 (2.466 %) MS PowerPoint 4 7 (1.918 %) MS Project 5 3 (0.822 %) MS Visio 6 2 (0.548 %) InfoPath 7 1 (0.274 %) CA Clarity	Business Applications 1 7 (1.918 %) assyst 2 1 (0.274 %) Summit
Communications & Networking 1 18 (4.932 %) SAN 2 8 (2.192 %) Internet 3 6 (1.644 %) Firewall 3 6 (1.644 %) WAN 3 6 (1.644 %) TCP/IP 4 5 (1.370 %) LAN 4 5 (1.370 %) DSL 5 4 (1.096 %) Broadband 5 4 (1.096 %) LLU 6 3 (0.822 %) VoIP 7 2 (0.548 %) NGN 7 2 (0.548 %) X.400 7 2 (0.548 %) X.500 7 2 (0.548 %) SMS 7 2 (0.548 %) DNS 7 2 (0.548 %) DHCP 7 2 (0.548 %) Network Security 8 1 (0.274 %) iSCSI 8 1 (0.274 %) Cisco PIX 8 1 (0.274 %) ADSL	Database & Business Intelligence 1 9 (2.466 %) SQL Server 2 7 (1.918 %) Datawarehouse 3 4 (1.096 %) Oracle Reports 4 1 (0.274 %) Oracle 8/8i 4 1 (0.274 %) MS Access 4 1 (0.274 %) DB2 4 1 (0.274 %) ETL 4 1 (0.274 %) RDBMS 4 1 (0.274 %) BusinessObjects 4 1 (0.274 %) SQL Server 2000 4 1 (0.274 %) BusinessObjects Web Intelligence 4 1 (0.274 %) Oracle BI EE
Development Applications 1 9 (2.466 %) Oracle APEX 2 1 (0.274 %) TestDirector	General 1 39 (10.68 %) Government 2 38 (10.41 %) Finance 3 26 (7.123 %) Telecoms 4 14 (3.836 %) Insurance 5 13 (3.562 %) Banking 6 9 (2.466 %) Retail 6 9 (2.466 %) Pensions 7 5 (1.370 %) Military 8 4 (1.096 %) Law 9 3 (0.822 %) Legal 9 3 (0.822 %) Publishing 9 3 (0.822 %) Retail Banking 9 3 (0.822 %) Electric 10 2 (0.548 %) Education 10 2 (0.548 %) Front Office 10 2 (0.548 %) Criminal Justice 11 1 (0.274 %) Auditing 11 1 (0.274 %) Back Office 11 1 (0.274 %) Electronics 11 1 (0.274 %) Pharmaceutical
Job Titles 1 77 (21.10 %) Analyst 2 59 (16.16 %) Project Manager 3 47 (12.88 %) Service Manager 4 23 (6.301 %) Support Analyst 5 22 (6.027 %) Services Delivery Manager 5 22 (6.027 %) Delivery Manager 6 17 (4.658 %) Author 6 17 (4.658 %) Technical Author 7 15 (4.110 %) Service Analyst 8 13 (3.562 %) Consultant 9 11 (3.014 %) Desktop Support 9 11 (3.014 %) IT Manager 9 11 (3.014 %) Operations Manager 10 10 (2.740 %) Administrator 10 10 (2.740 %) Service Desk Analyst 11 9 (2.466 %) Infrastructure Engineer 11 9 (2.466 %) Technical Support 11 9 (2.466 %) Support Engineer 11 9 (2.466 %) Change Analyst 12 8 (2.192 %) Desktop Analyst	Miscellaneous 1 5 (1.370 %) Management Information System 1 5 (1.370 %) Thin Client 1 5 (1.370 %) Fat Client 2 4 (1.096 %) Asset Management 2 4 (1.096 %) Client/Server 3 3 (0.822 %) Replication 3 3 (0.822 %) Clustering 3 3 (0.822 %) Mainframe 3 3 (0.822 %) CMDB 4 1 (0.274 %) IBM Mainframe 4 1 (0.274 %) RMADS 4 1 (0.274 %) PKI 4 1 (0.274 %) Statistics 4 1 (0.274 %) Blackberry 4 1 (0.274 %) PACS 4 1 (0.274 %) PMI 4 1 (0.274 %) EPoS 4 1 (0.274 %) NHS
Operating Systems 1 44 (12.05 %) Windows 2 35 (9.589 %) Unix 3 16 (4.384 %) Linux 4 15 (4.110 %) Solaris 5 8 (2.192 %) Windows Server 2003 6 6 (1.644 %) Windows 2000 7 4 (1.096 %) Windows NT 7 4 (1.096 %) Windows XP 7 4 (1.096 %) zOS 8 3 (0.822 %) Mac OS X 8 3 (0.822 %) AIX 9 1 (0.274 %) Windows Vista	Processes & Methodologies 1 98 (26.85 %) Service Management 2 89 (24.38 %) PRINCE2 3 88 (24.11 %) Security Cleared 4 66 (18.08 %) Service Delivery 5 52 (14.25 %) SC Cleared 6 33 (9.041 %) Project Management 7 31 (8.493 %) Change Management 8 20 (5.479 %) DV Cleared 9 18 (4.932 %) Migration 10 15 (4.110 %) Configuration Management 10 15 (4.110 %) Incident Management 11 13 (3.562 %) Problem Management 11 13 (3.562 %) PRINCE 11 13 (3.562 %) Stakeholder Management 12 10 (2.740 %) Information Security 12 10 (2.740 %) Validation 13 8 (2.192 %) Project Planning 14 7 (1.918 %) Release Management 14 7 (1.918 %) ITSM 14 7 (1.918 %) Risk Management
Programming Languages 1 7 (1.918 %) SQL 2 5 (1.370 %) VBScript 2 5 (1.370 %) VB 3 4 (1.096 %) C 4 3 (0.822 %) Shell Script 5 2 (0.548 %) Java 5 2 (0.548 %) Perl 6 1 (0.274 %) C# 6 1 (0.274 %) C++ 6 1 (0.274 %) JCL	Qualifications 1 64 (17.53 %) ITIL Certification 2 23 (6.301 %) Microsoft Certification 3 18 (4.932 %) MCSE 4 15 (4.110 %) PRINCE2 Certification 5 12 (3.288 %) Degree 6 9 (2.466 %) ISEB 7 7 (1.918 %) MCP 8 6 (1.644 %) PRINCE2 Practitioner 9 3 (0.822 %) HNC 9 3 (0.822 %) A+ Certification 10 2 (0.548 %) CISSP 10 2 (0.548 %) ACSA 10 2 (0.548 %) ISSMP 11 1 (0.274 %) PMP 11 1 (0.274 %) PMI Certification 11 1 (0.274 %) ECDL 11 1 (0.274 %) MOS 11 1 (0.274 %) VMware Certified Professional (VCP) 11 1 (0.274 %) Cisco Certification 11 1 (0.274 %) CCNP
Quality Assurance & Compliance 1 34 (9.315 %) SLA 2 8 (2.192 %) JSP 440 3 7 (1.918 %) COBIT 3 7 (1.918 %) BS7799 3 7 (1.918 %) Sarbanes-Oxley 4 6 (1.644 %) ISO9000 5 4 (1.096 %) ISO9001 6 2 (0.548 %) ISO17799 6 2 (0.548 %) ISO27001 7 1 (0.274 %) ISO12207 7 1 (0.274 %) QA	System Software 1 20 (5.479 %) Active Directory 2 10 (2.740 %) VMware Infrastructure 3 7 (1.918 %) VMware ESX 4 6 (1.644 %) NetBackup 5 4 (1.096 %) Terminal Services 5 4 (1.096 %) Microsoft Virtual Server 6 3 (0.822 %) ISA Server 6 3 (0.822 %) Backup Exec 7 1 (0.274 %) Citrix Presentation Server
Systems Management 1 5 (1.370 %) BMC PATROL 2 3 (0.822 %) OpenView Configuration Management 2 3 (0.822 %) SCOM 3 2 (0.548 %) Netcool/Proviso 3 2 (0.548 %) OpenView 3 2 (0.548 %) Netcool 4 1 (0.274 %) Norton AntiVirus 4 1 (0.274 %) EMC Navisphere 4 1 (0.274 %) ServiceCenter 4 1 (0.274 %) AssetCenter	Vendors 1 38 (10.41 %) Microsoft 2 28 (7.671 %) Oracle 3 21 (5.753 %) VMware 4 15 (4.110 %) Remedy 5 12 (3.288 %) Citrix 6 9 (2.466 %) VERITAS 7 8 (2.192 %) Sun 8 7 (1.918 %) HP 8 7 (1.918 %) Lotus 8 7 (1.918 %) Red Hat 9 5 (1.370 %) BMC 9 5 (1.370 %) Cisco 10 4 (1.096 %) EMC 10 4 (1.096 %) Intel 11 3 (0.822 %) Siebel 11 3 (0.822 %) Apple 12 2 (0.548 %) CheckPoint 12 2 (0.548 %) Symantec 12 2 (0.548 %) Hummingbird 12 2 (0.548 %) McAfee Security