The table below looks at the statistics for the Service Desk Technician role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Technician in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 140 107 -
Rank change year-on-year
-33 -
Contract jobs requiring a Service Desk Technician 3 1 0
As % of all contract IT jobs located in the South West 0.093% 0.045% -
As % of the Job Titles category 0.100% 0.049% -
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £175 £100 £100
% change year-on-year
+75.00% -
Number of hourly rates quoted 3 1 0
Average hourly rate £25.50 £9.50 -
Average hourly rate % change year-on-year
+168.42% -
UK excluding London average hourly rate £19.25 £11.00 £10.41
% change year-on-year
+75.00% +5.64%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3011 2055 2945
As % of all contract IT jobs located in the South West 93.31% 92.86% 93.46%
Number of daily rates quoted 1935 1262 1730
Average daily rate £368 £350 £350
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £225 £225 £238
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 170 163 235
Average hourly rate £20.00 £15.50 £24.00
Average hourly rate % change year-on-year
+29.03% -35.41%
90% offered a hourly rate of more than £11.00 £11.00 £11.49
10% offered a hourly rate of more than £40.00 £40.00 £43.20
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Desk Technician
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Technician in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in the South West

Service Desk Technician
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Technician across the South West region.

Service Desk Technician Daily Rate Trend in the South West

Service Desk Technician
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Technician across the South West region.

Service Desk Technician Hourly Rate Trend in the South West

Service Desk Technician
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Technician within the South West region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 3 - - 1
Service Desk Technician
England

Service Desk Technician
Top 14 Related IT Skills in the South West

For the 6 months to 29 August 2014, IT contractor jobs across the South West region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Technician in their job title.

1 5 (83.33%) SLA
2 3 (50.00%) Windows
2 3 (50.00%) MS Excel
2 3 (50.00%) Windows XP
2 3 (50.00%) MS Visio
2 3 (50.00%) Migration
2 3 (50.00%) MS PowerPoint
2 3 (50.00%) Windows 7
3 2 (33.33%) CMDB
3 2 (33.33%) Change Management
3 2 (33.33%) Microsoft
3 2 (33.33%) Configuration Management
3 2 (33.33%) MS Office
3 2 (33.33%) ITIL

Service Desk Technician
Top Related IT Skills in the South West by Category

For the 6 months to 29 August 2014, IT contractor jobs across the South West region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Applications
1 3 (50.00%) MS Excel
1 3 (50.00%) MS Visio
1 3 (50.00%) MS PowerPoint
2 2 (33.33%) MS Office
Miscellaneous
1 2 (33.33%) CMDB
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows XP
1 3 (50.00%) Windows 7
Processes & Methodologies
1 3 (50.00%) Migration
2 2 (33.33%) ITIL
2 2 (33.33%) Configuration Management
2 2 (33.33%) Change Management
Quality Assurance & Compliance
1 5 (83.33%) SLA
Vendors
1 2 (33.33%) Microsoft