The statistics below represent IT jobs advertised across the South West region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Desk Technician
England / South West
Rank - 250 244
Permanent jobs requiring a Service Desk Technician 0 4 2
As % of all permanent IT jobs located in the South West - 0.070% 0.034%
As % of the Job Titles category - 0.072% 0.035%
Number of salaries quoted 0 4 2
Median salary - £21,500 £19,500
Median salary % change year-on-year
- +10.25%
UK excluding London median salary £19,500 £23,310 £19,500
% change year-on-year
-16.34% +19.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4886 5578 5737
As % of all permanent IT jobs located in the South West 96.50% 97.21% 97.80%
Number of salaries quoted 4058 4650 4856
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £62,294 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Technician
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the South West

Service Desk Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South West region.

Service Desk Technician Salary Trend in the South West

Service Desk Technician Skill Set
Top 19 Related IT Skills in the South West

For the 6 months to 21 February 2017, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Desk Technician in the job title.

1 4 (100.00%) LAN
1 4 (100.00%) WAN
1 4 (100.00%) Windows
1 4 (100.00%) Analytical Skills
1 4 (100.00%) Windows Server
2 3 (75.00%) Retail
3 1 (25.00%) Incident Management
3 1 (25.00%) Degree
3 1 (25.00%) MS Excel
3 1 (25.00%) Windows XP
3 1 (25.00%) MS Exchange
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory
3 1 (25.00%) Citrix
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) VMware
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) MS Office
3 1 (25.00%) ITIL

Service Desk Technician Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) MS Exchange
Applications
1 1 (25.00%) MS Excel
1 1 (25.00%) MS Office
Communications & Networking
1 4 (100.00%) LAN
1 4 (100.00%) WAN
General
1 3 (75.00%) Retail
Miscellaneous
1 4 (100.00%) Analytical Skills
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows XP
Processes & Methodologies
1 1 (25.00%) Incident Management
1 1 (25.00%) ITIL
Qualifications
1 1 (25.00%) Degree
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) Microsoft
1 1 (25.00%) VMware