The table below looks at the statistics for Service Management skills in IT contracts advertised for the Southampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 17 46 30
Rank change year-on-year
+29 -16
Contract jobs citing Service Management 21 3 5
As % of all contract IT jobs located in Southampton 8.37% 0.84% 1.82%
As % of the Processes & Methodologies category 11.29% 1.12% 2.59%
Number of daily rates quoted 15 1 5
Average daily rate £313 £275 £400
Average daily rate % change year-on-year
+13.84% -31.37%
90% offered a daily rate of more than £175 £275 £272
10% offered a daily rate of more than £365 £275 £555
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 6 2 0
Average hourly rate £13.50 £12.50 -
Average hourly rate % change year-on-year
+8.00% -
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Contract IT job ads with a match in the
Processes & Methodologies category
186 269 193
As % of all contract IT jobs located in Southampton 74.10% 75.56% 70.44%
Number of daily rates quoted 129 165 134
Average daily rate £375 £388 £325
Average daily rate % change year-on-year
-3.22% +19.23%
90% offered a daily rate of more than £265 £295 £195
10% offered a daily rate of more than £550 £550 £513
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 11 10 13
Average hourly rate £25.13 £20.00 £40.00
Average hourly rate % change year-on-year
+25.62% -50.00%
90% offered a hourly rate of more than £12.50 £12.50 £18.70
10% offered a hourly rate of more than £46.25 £37.50 £170.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Southampton region.

Service Management Daily Rate Trend in Southampton

Service Management
Daily Rate Histogram in Southampton

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Southampton region over the 3 months to 5 February 2016.

Service Management Daily Rate Histogram in Southampton

Service Management
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Southampton region.

Service Management Hourly Rate Trend in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 5 February 2016, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (58.33%) ITIL
2 13 (36.11%) Microsoft
3 12 (33.33%) Security Cleared
4 10 (27.78%) SC Cleared
5 7 (19.44%) Service Delivery
5 7 (19.44%) System Testing
6 6 (16.67%) ITSM
6 6 (16.67%) Management Information System
6 6 (16.67%) Incident Management
6 6 (16.67%) DNS
6 6 (16.67%) Windows
7 5 (13.89%) SharePoint
7 5 (13.89%) SQL Server
7 5 (13.89%) MS Office
7 5 (13.89%) SSL
7 5 (13.89%) FTP
7 5 (13.89%) Cisco
7 5 (13.89%) Web Services
7 5 (13.89%) Internet
7 5 (13.89%) Reverse Proxy
7 5 (13.89%) Agile Software Development
7 5 (13.89%) Data Analysis
7 5 (13.89%) Publishing
7 5 (13.89%) Change Management
7 5 (13.89%) Firewall
7 5 (13.89%) Office 365
7 5 (13.89%) NetScaler
7 5 (13.89%) UAG
7 5 (13.89%) Infrastructure Management
7 5 (13.89%) Line Management

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) SharePoint
2 2 (5.56%) CMS
Applications
1 5 (13.89%) MS Office
2 2 (5.56%) MS Visio
Cloud Services
1 5 (13.89%) Office 365
Communications & Networking
1 6 (16.67%) DNS
2 5 (13.89%) Firewall
2 5 (13.89%) FTP
2 5 (13.89%) Internet
2 5 (13.89%) NetScaler
2 5 (13.89%) Reverse Proxy
2 5 (13.89%) SSL
3 1 (2.78%) LAN
3 1 (2.78%) MPLS
3 1 (2.78%) Multicast
3 1 (2.78%) NAS
3 1 (2.78%) SAN
3 1 (2.78%) VLAN
Database & Business Intelligence
1 5 (13.89%) SQL Server
General
1 5 (13.89%) Publishing
2 3 (8.33%) Retail
Job Titles
1 16 (44.44%) Analyst
2 8 (22.22%) Service Analyst
3 7 (19.44%) 1st Line Support
3 7 (19.44%) 1st Line Support Analyst
3 7 (19.44%) IT Analyst
3 7 (19.44%) IT Support
3 7 (19.44%) IT Support Analyst
3 7 (19.44%) Support Analyst
4 6 (16.67%) 1st Line Service Desk Analyst
4 6 (16.67%) Service Desk Analyst
4 6 (16.67%) Service Desk Support
4 6 (16.67%) Service Desk Support Analyst
5 5 (13.89%) Developer
5 5 (13.89%) SharePoint Developer
5 5 (13.89%) Support Engineer
5 5 (13.89%) Web Analyst
6 4 (11.11%) 1st Line Engineer
6 4 (11.11%) IT Engineer
6 4 (11.11%) IT Support Engineer
6 4 (11.11%) Test Analyst
Libraries, Frameworks & Software Standards
1 5 (13.89%) Web Services
2 2 (5.56%) CSS
2 2 (5.56%) HTML
Miscellaneous
1 6 (16.67%) Management Information System
2 4 (11.11%) Analytical Skills
3 1 (2.78%) Data Centre
3 1 (2.78%) Statistics
Operating Systems
1 6 (16.67%) Windows
2 4 (11.11%) Windows 7
2 4 (11.11%) Windows 8
2 4 (11.11%) Windows XP
3 2 (5.56%) Windows Server 2012
Processes & Methodologies
1 21 (58.33%) ITIL
2 7 (19.44%) Service Delivery
2 7 (19.44%) System Testing
3 6 (16.67%) Incident Management
3 6 (16.67%) ITSM
4 5 (13.89%) Agile Software Development
4 5 (13.89%) Change Management
4 5 (13.89%) Data Analysis
4 5 (13.89%) Infrastructure Management
4 5 (13.89%) Line Management
4 5 (13.89%) Software Licensing
5 4 (11.11%) Test Scripting
6 3 (8.33%) Project Management
6 3 (8.33%) User Acceptance Testing
7 2 (5.56%) BPMN
7 2 (5.56%) Content Management
7 2 (5.56%) ITIL V3
7 2 (5.56%) Problem Management
7 2 (5.56%) Reverse Engineering
8 1 (2.78%) Cybersecurity
Programming Languages
1 2 (5.56%) JavaScript
Qualifications
1 12 (33.33%) Security Cleared
2 10 (27.78%) SC Cleared
3 3 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (11.11%) SLA
2 2 (5.56%) ISO 9001
System Software
1 5 (13.89%) UAG
2 4 (11.11%) Active Directory
Vendors
1 13 (36.11%) Microsoft
2 5 (13.89%) Cisco
3 3 (8.33%) ServiceNow
4 1 (2.78%) NetApp
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 4 days ago