The table below looks at the statistics for Service Management skills in IT contracts advertised for the Southampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 49 32 25
Rank change year-on-year
-17 -7
Contract jobs citing Service Management 3 5 2
As % of all contract IT jobs located in Southampton 0.88% 1.82% 0.98%
As % of the Processes & Methodologies category 1.17% 2.59% 1.52%
Number of daily rates quoted 1 5 2
Average daily rate
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£275 £400 £318
Average daily rate % change year-on-year
-31.37% +25.98%
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 2 0 0
Average hourly rate £12.50 - -
UK excluding London average hourly rate £14.69 £17.68 £17.50
% change year-on-year
-16.90% +1.00%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Contract IT job ads with a match in the
Processes & Methodologies category
256 193 132
As % of all contract IT jobs located in Southampton 75.29% 70.44% 64.39%
Number of daily rates quoted 153 133 60
Average daily rate £380 £325 £400
Average daily rate % change year-on-year
+16.92% -18.75%
90% offered a daily rate of more than £275 £190 £237
10% offered a daily rate of more than £548 £500 £475
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 7 15 20
Average hourly rate £20.00 £40.00 £15.00
Average hourly rate % change year-on-year
-50.00% +166.66%
90% offered a hourly rate of more than £12.50 £17.50 £9.00
10% offered a hourly rate of more than £37.50 £170.00 £47.50
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Southampton region.

Service Management Daily Rate Trend in Southampton

Service Management
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Southampton region.

Service Management Hourly Rate Trend in Southampton

Service Management
Top 28 Related IT Skills in Southampton

For the 6 months to 28 January 2015, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (77.78%) ITIL
2 4 (44.44%) SLA
2 4 (44.44%) Cisco
2 4 (44.44%) Microsoft
2 4 (44.44%) Active Directory
2 4 (44.44%) Security Cleared
3 3 (33.33%) RPG IV
3 3 (33.33%) AS400
3 3 (33.33%) RPG
3 3 (33.33%) Sarbanes-Oxley
4 2 (22.22%) ITSM
4 2 (22.22%) Citrix
4 2 (22.22%) Mentoring
4 2 (22.22%) HTML
5 1 (11.11%) Waterfall
5 1 (11.11%) Finance
5 1 (11.11%) Stakeholder Management
5 1 (11.11%) Project Planning
5 1 (11.11%) Italian Language
5 1 (11.11%) User Acceptance Testing
5 1 (11.11%) Test Management
5 1 (11.11%) Test Scripting
5 1 (11.11%) Data Extraction
5 1 (11.11%) Project Management
5 1 (11.11%) MS Project
5 1 (11.11%) MS Office
5 1 (11.11%) MS Excel
5 1 (11.11%) Mainframe

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 28 January 2015, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (11.11%) MS Project
1 1 (11.11%) MS Office
1 1 (11.11%) MS Excel
General
1 1 (11.11%) Finance
1 1 (11.11%) Italian Language
Job Titles
1 7 (77.78%) Analyst
2 6 (66.67%) Support Analyst
3 3 (33.33%) 1st Line Support Analyst
3 3 (33.33%) 1st Line Support
4 1 (11.11%) Test Coordinator
4 1 (11.11%) Help Desk Support
4 1 (11.11%) Help Desk Support Analyst
4 1 (11.11%) PMO Analyst
4 1 (11.11%) Mainframe Consultant
4 1 (11.11%) Help Desk Analyst
4 1 (11.11%) Coordinator
4 1 (11.11%) Consultant
Libraries, Frameworks & Software Standards
1 2 (22.22%) HTML
Miscellaneous
1 3 (33.33%) AS400
2 1 (11.11%) Data Extraction
2 1 (11.11%) Mainframe
Processes & Methodologies
1 7 (77.78%) ITIL
2 2 (22.22%) ITSM
2 2 (22.22%) Mentoring
3 1 (11.11%) Waterfall
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Project Planning
3 1 (11.11%) User Acceptance Testing
3 1 (11.11%) Test Management
3 1 (11.11%) Test Scripting
3 1 (11.11%) Project Management
Programming Languages
1 3 (33.33%) RPG IV
1 3 (33.33%) RPG
Qualifications
1 4 (44.44%) Security Cleared
Quality Assurance & Compliance
1 4 (44.44%) SLA
2 3 (33.33%) Sarbanes-Oxley
System Software
1 4 (44.44%) Active Directory
Vendors
1 4 (44.44%) Cisco
1 4 (44.44%) Microsoft
2 2 (22.22%) Citrix