The table below looks at the statistics for Service Management skills in IT contracts advertised for the Southampton region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Management
Hampshire / Southampton
Rank 10 25 47
Rank change year-on-year
+15 +22
Contract jobs citing Service Management 18 12 2
As % of all contract IT jobs located in Southampton 7.76% 4.72% 0.59%
As % of the Processes & Methodologies category 11.18% 6.00% 0.73%
Number of daily rates quoted 5 9 0
Median daily rate £500 £325 -
Median daily rate % change year-on-year
+53.84% -
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 2 3 2
Median hourly rate £13.75 £13.50 £12.50
Median hourly rate % change year-on-year
+1.85% +8.00%
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Contract IT job ads with a match in the
Processes & Methodologies category
161 200 274
As % of all contract IT jobs located in Southampton 69.40% 78.74% 80.59%
Number of daily rates quoted 106 133 153
Median daily rate £438 £375 £365
Median daily rate % change year-on-year
+16.66% +2.73%
90% offered a daily rate of more than £263 £265 £275
10% offered a daily rate of more than £550 £550 £485
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 9 16 10
Median hourly rate £15.00 £33.88 £13.44
Median hourly rate % change year-on-year
-55.71% +152.09%
90% offered a hourly rate of more than £11.30 £13.00 £11.75
10% offered a hourly rate of more than £25.50 £45.25 £35.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in Southampton

The demand trend of contract jobs across the Southampton region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Southampton region.

Service Management Daily Rate Trend in Southampton

Service Management
Daily Rate Histogram in Southampton

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Southampton region over the 3 months to 19 January 2017.

Service Management Daily Rate Histogram in Southampton

Service Management
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Southampton region.

Service Management Hourly Rate Trend in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 19 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Southampton region with a requirement for Service Management.

1 27 (61.36%) ITIL
2 26 (59.09%) IaaS
3 24 (54.55%) User Stories
4 23 (52.27%) PaaS
4 23 (52.27%) VMware
5 20 (45.45%) Windows
6 19 (43.18%) Linux
6 19 (43.18%) Agile Software Development
7 16 (36.36%) Scrum
8 13 (29.55%) Security Cleared
9 12 (27.27%) Cisco
10 11 (25.00%) SLA
11 9 (20.45%) CA
11 9 (20.45%) Microsoft
12 8 (18.18%) BMC
12 8 (18.18%) ITSM
13 7 (15.91%) Active Directory
13 7 (15.91%) VMware Infrastructure
13 7 (15.91%) Puppet
13 7 (15.91%) Analytics
14 6 (13.64%) Jenkins
14 6 (13.64%) Opscode Chef
14 6 (13.64%) Service Design
15 5 (11.36%) Data Loss Prevention
15 5 (11.36%) Security Management
15 5 (11.36%) Management Information System
15 5 (11.36%) Remedy
15 5 (11.36%) Firewall
15 5 (11.36%) Penetration Testing
15 5 (11.36%) Knowledge Management

Service Management
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (9.09%) Remedy ITSM
Cloud Services
1 26 (59.09%) IaaS
2 23 (52.27%) PaaS
Communications & Networking
1 5 (11.36%) Firewall
2 2 (4.55%) LDAP
Database & Business Intelligence
1 1 (2.27%) Data Warehouse
1 1 (2.27%) Power BI
1 1 (2.27%) QlikView
1 1 (2.27%) SQL Server Integration Services
1 1 (2.27%) SQL Server Reporting Services
Development Applications
1 6 (13.64%) Jenkins
2 4 (9.09%) Git (software)
2 4 (9.09%) JIRA
2 4 (9.09%) Rational DOORS
2 4 (9.09%) Team Foundation Server
General
1 2 (4.55%) French Language
1 2 (4.55%) Spanish Language
2 1 (2.27%) Finance
Job Titles
1 17 (38.64%) Analyst
2 11 (25.00%) Business Analyst
3 6 (13.64%) Service Analyst
4 5 (11.36%) IT Analyst
4 5 (11.36%) Service Desk Analyst
5 4 (9.09%) SC Cleared Business Analyst
6 3 (6.82%) 1st Line Engineer
6 3 (6.82%) 1st Line Service Desk Analyst
6 3 (6.82%) 1st Line Support Analyst
6 3 (6.82%) 1st Line Support Engineer
6 3 (6.82%) Business Requirements Analyst
6 3 (6.82%) IT Engineer
6 3 (6.82%) IT Support
6 3 (6.82%) IT Support Analyst
6 3 (6.82%) IT Support Engineer
6 3 (6.82%) Requirements Analyst
6 3 (6.82%) Service Desk Engineer
6 3 (6.82%) Service Desk Support
6 3 (6.82%) Service Desk Support Analyst
6 3 (6.82%) Technical Business Analyst
Miscellaneous
1 5 (11.36%) CMDB
1 5 (11.36%) Management Information System
2 2 (4.55%) Data Integration
2 2 (4.55%) PKI
2 2 (4.55%) Public Cloud
3 1 (2.27%) Analytical Skills
Operating Systems
1 20 (45.45%) Windows
2 19 (43.18%) Linux
3 1 (2.27%) Unix
Processes & Methodologies
1 27 (61.36%) ITIL
2 24 (54.55%) User Stories
3 19 (43.18%) Agile Software Development
4 16 (36.36%) Scrum
5 8 (18.18%) ITSM
6 7 (15.91%) Analytics
7 6 (13.64%) Service Design
8 5 (11.36%) Data Loss Prevention
8 5 (11.36%) Knowledge Management
8 5 (11.36%) Penetration Testing
8 5 (11.36%) Requirements Analysis
8 5 (11.36%) Security Hardening
8 5 (11.36%) Security Management
8 5 (11.36%) SIEM
8 5 (11.36%) Vulnerability Management
9 4 (9.09%) Operations Management
9 4 (9.09%) Root Cause Analysis
10 3 (6.82%) Configuration Management
10 3 (6.82%) Event Correlation
10 3 (6.82%) ITIL V3
Programming Languages
1 2 (4.55%) Ruby
2 1 (2.27%) SQL
Qualifications
1 13 (29.55%) Security Cleared
2 5 (11.36%) SC Cleared
3 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 11 (25.00%) SLA
2 1 (2.27%) COBIT
System Software
1 7 (15.91%) Active Directory
1 7 (15.91%) VMware Infrastructure
Systems Management
1 7 (15.91%) Puppet
2 6 (13.64%) Opscode Chef
3 4 (9.09%) CA Spectrum
4 3 (6.82%) Norton AntiVirus
4 3 (6.82%) Terraform
Vendors
1 23 (52.27%) VMware
2 12 (27.27%) Cisco
3 9 (20.45%) CA
3 9 (20.45%) Microsoft
4 8 (18.18%) BMC
5 5 (11.36%) Remedy
6 4 (9.09%) CA Agile Central
7 3 (6.82%) ArcSight
7 3 (6.82%) CheckPoint
7 3 (6.82%) HP
7 3 (6.82%) Intel Security
7 3 (6.82%) ServiceNow
7 3 (6.82%) SolarWinds
7 3 (6.82%) Splunk
7 3 (6.82%) Symantec
8 1 (2.27%) Tableau