The table below looks at the statistics for Service Management skills in IT contracts advertised for the Southampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 26 35 36
Rank change year-on-year
+9 +1
Contract jobs citing Service Management 18 6 1
As % of all contract IT jobs located in Southampton 5.34% 1.82% 0.33%
As % of the Processes & Methodologies category 6.55% 2.41% 0.52%
Number of daily rates quoted 11 5 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£420 £538 £370
Average daily rate % change year-on-year
-21.86% +45.27%
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 4 0 0
Average hourly rate £12.50 - -
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Contract IT job ads with a match in the
Processes & Methodologies category
275 249 192
As % of all contract IT jobs located in Southampton 81.60% 75.68% 63.79%
Number of daily rates quoted 213 189 124
Average daily rate £385 £350 £355
Average daily rate % change year-on-year
+10.00% -1.40%
90% offered a daily rate of more than £300 £275 £250
10% offered a daily rate of more than £525 £500 £546
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 9 5 14
Average hourly rate £12.50 £45.00 £27.50
Average hourly rate % change year-on-year
-72.22% +63.63%
90% offered a hourly rate of more than £10.00 £11.94 £23.00
10% offered a hourly rate of more than £40.00 £50.00 £42.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Southampton region.

Service Management Daily Rate Trend in Southampton

Service Management
Daily Rate Histogram in Southampton

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Southampton region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in Southampton

Service Management
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Southampton region.

Service Management Hourly Rate Trend in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 22 May 2015, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 16 (76.19%) ITIL
2 9 (42.86%) SLA
3 7 (33.33%) ITSM
4 6 (28.57%) Cisco
4 6 (28.57%) Microsoft
4 6 (28.57%) Active Directory
5 5 (23.81%) Finance
5 5 (23.81%) Security Cleared
6 4 (19.05%) Service Delivery
6 4 (19.05%) Disaster Recovery
6 4 (19.05%) ITIL Certification
7 3 (14.29%) MS Office
7 3 (14.29%) MS Excel
7 3 (14.29%) Process Management
7 3 (14.29%) Stakeholder Management
7 3 (14.29%) ITIL Foundation Certificate
8 2 (9.52%) Root Cause Analysis
8 2 (9.52%) Project Planning
8 2 (9.52%) Transition Management
8 2 (9.52%) MS Project
8 2 (9.52%) Project Management
9 1 (4.76%) Lotus
9 1 (4.76%) PRINCE2
9 1 (4.76%) Windows
9 1 (4.76%) IBM Notes
9 1 (4.76%) BT
9 1 (4.76%) Workflow
9 1 (4.76%) Programme Management
9 1 (4.76%) Change Management
9 1 (4.76%) Problem Management

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) IBM Notes
Applications
1 3 (14.29%) MS Office
1 3 (14.29%) MS Excel
2 2 (9.52%) MS Project
General
1 5 (23.81%) Finance
2 1 (4.76%) Banking
2 1 (4.76%) Local Government
Job Titles
1 9 (42.86%) Service Manager
2 8 (38.10%) Analyst
3 5 (23.81%) Support Analyst
3 5 (23.81%) 1st Line Support
3 5 (23.81%) 1st Line Support Analyst
4 3 (14.29%) Service Desk Manager
5 2 (9.52%) PMO Analyst
6 1 (4.76%) Management Consultant
6 1 (4.76%) Programme Manager
6 1 (4.76%) Desktop Support
6 1 (4.76%) Consultant
6 1 (4.76%) Release Manager
6 1 (4.76%) Service Desk Analyst
6 1 (4.76%) Desktop Engineer
6 1 (4.76%) Implementation Manager
6 1 (4.76%) Support Manager
6 1 (4.76%) Service Analyst
6 1 (4.76%) Operations Manager
6 1 (4.76%) Desktop Manager
6 1 (4.76%) Transition Manager
Miscellaneous
1 1 (4.76%) Analytical Skills
Operating Systems
1 1 (4.76%) Windows
1 1 (4.76%) Windows 7
Processes & Methodologies
1 16 (76.19%) ITIL
2 7 (33.33%) ITSM
3 4 (19.05%) Service Delivery
3 4 (19.05%) Disaster Recovery
4 3 (14.29%) Process Management
4 3 (14.29%) Stakeholder Management
5 2 (9.52%) Root Cause Analysis
5 2 (9.52%) Project Planning
5 2 (9.52%) Transition Management
5 2 (9.52%) Project Management
6 1 (4.76%) PRINCE2
6 1 (4.76%) Workflow
6 1 (4.76%) Programme Management
6 1 (4.76%) Change Management
6 1 (4.76%) Problem Management
6 1 (4.76%) Investment Management
6 1 (4.76%) Time Management
6 1 (4.76%) Network Management
6 1 (4.76%) Continuous Improvement
6 1 (4.76%) Agile Software Development
Qualifications
1 5 (23.81%) Security Cleared
2 4 (19.05%) ITIL Certification
3 3 (14.29%) ITIL Foundation Certificate
4 1 (4.76%) Degree
Quality Assurance & Compliance
1 9 (42.86%) SLA
System Software
1 6 (28.57%) Active Directory
Vendors
1 6 (28.57%) Cisco
1 6 (28.57%) Microsoft
2 1 (4.76%) Lotus
2 1 (4.76%) BT