The table below looks at the statistics for Service Management skills in IT contracts advertised for the Southampton region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 25 28 38
Rank change year-on-year
+3 +10
Contract jobs citing Service Management 9 19 5
As % of all contract IT jobs located in Southampton 4.09% 5.22% 1.47%
As % of the Processes & Methodologies category 5.49% 6.15% 1.84%
Number of daily rates quoted 1 10 4
Median daily rate £294 £435 £400
Median daily rate % change year-on-year
-32.52% +8.75%
UK excluding London median daily rate £408 £375 £350
% change year-on-year
+8.66% +7.14%
Number of hourly rates quoted 6 6 0
Median hourly rate £13.75 £12.50 -
Median hourly rate % change year-on-year
+10.00% -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Contract IT job ads with a match in the
Processes & Methodologies category
164 309 272
As % of all contract IT jobs located in Southampton 74.55% 84.89% 80.24%
Number of daily rates quoted 106 231 201
Median daily rate £390 £375 £365
Median daily rate % change year-on-year
+4.00% +2.73%
90% offered a daily rate of more than £267 £276 £275
10% offered a daily rate of more than £550 £475 £495
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 8 12 5
Median hourly rate £15.00 £15.00 £42.50
Median hourly rate % change year-on-year
- -64.70%
90% offered a hourly rate of more than £12.50 £12.35 £32.50
10% offered a hourly rate of more than £27.00 £27.50 £45.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Southampton

The demand trend of contract jobs across the Southampton region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Southampton region.

Service Management Daily Rate Trend in Southampton

Service Management
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Southampton region.

Service Management Hourly Rate Trend in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 1 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Southampton region with a requirement for Service Management.

1 22 (78.57%) ITIL
2 19 (67.86%) Microsoft
3 17 (60.71%) SLA
4 16 (57.14%) Cisco
4 16 (57.14%) Active Directory
5 11 (39.29%) Security Cleared
6 5 (17.86%) Windows
6 5 (17.86%) SC Cleared
7 4 (14.29%) Management Information System
8 3 (10.71%) CSS
8 3 (10.71%) Agile Software Development
8 3 (10.71%) Publishing
8 3 (10.71%) CMS
8 3 (10.71%) MS Office
8 3 (10.71%) HTML
8 3 (10.71%) JavaScript
8 3 (10.71%) SQL Server
8 3 (10.71%) SharePoint
8 3 (10.71%) Content Management
8 3 (10.71%) System Testing
8 3 (10.71%) Time Management
8 3 (10.71%) Windows Server 2012
8 3 (10.71%) Line Management
8 3 (10.71%) Software Licensing
9 2 (7.14%) Office 365
9 2 (7.14%) Information Management
9 2 (7.14%) Firewall
10 1 (3.57%) PaaS
10 1 (3.57%) Ethical Hacking
10 1 (3.57%) CEH

Service Management
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.71%) CMS
1 3 (10.71%) SharePoint
2 1 (3.57%) IIS
Applications
1 3 (10.71%) MS Office
2 1 (3.57%) MS Excel
2 1 (3.57%) MS PowerPoint
Cloud Services
1 2 (7.14%) Office 365
2 1 (3.57%) IaaS
2 1 (3.57%) PaaS
Communications & Networking
1 2 (7.14%) Firewall
2 1 (3.57%) DNS
2 1 (3.57%) FTP
2 1 (3.57%) Internet
2 1 (3.57%) LAN
2 1 (3.57%) NetScaler
2 1 (3.57%) Reverse Proxy
2 1 (3.57%) SSL
2 1 (3.57%) TCP/IP
2 1 (3.57%) WAN
2 1 (3.57%) WLAN
Database & Business Intelligence
1 3 (10.71%) SQL Server
General
1 3 (10.71%) Publishing
2 1 (3.57%) Advertising
Job Titles
1 18 (64.29%) Analyst
2 15 (53.57%) Service Analyst
2 15 (53.57%) Service Desk Analyst
3 11 (39.29%) IT Analyst
3 11 (39.29%) IT Support
3 11 (39.29%) IT Support Analyst
3 11 (39.29%) Support Analyst
4 10 (35.71%) 1st Line Engineer
4 10 (35.71%) 1st Line Service Desk Analyst
4 10 (35.71%) 1st Line Support
4 10 (35.71%) 1st Line Support Analyst
4 10 (35.71%) 1st Line Support Engineer
4 10 (35.71%) IT Engineer
4 10 (35.71%) IT Support Engineer
4 10 (35.71%) Service Desk Engineer
4 10 (35.71%) Service Desk Support
4 10 (35.71%) Service Desk Support Analyst
4 10 (35.71%) Support Engineer
5 4 (14.29%) Coordinator
6 3 (10.71%) Administrator
Libraries, Frameworks & Software Standards
1 3 (10.71%) CSS
1 3 (10.71%) HTML
Miscellaneous
1 4 (14.29%) Management Information System
2 1 (3.57%) Analytical Skills
Operating Systems
1 5 (17.86%) Windows
2 3 (10.71%) Windows Server 2012
3 1 (3.57%) Linux
3 1 (3.57%) Unix
3 1 (3.57%) Windows Server
Processes & Methodologies
1 22 (78.57%) ITIL
2 3 (10.71%) Agile Software Development
2 3 (10.71%) Content Management
2 3 (10.71%) Line Management
2 3 (10.71%) Software Licensing
2 3 (10.71%) System Testing
2 3 (10.71%) Time Management
3 2 (7.14%) Information Management
4 1 (3.57%) Change Management
4 1 (3.57%) Configuration Management
4 1 (3.57%) CRM
4 1 (3.57%) Data Analysis
4 1 (3.57%) Ethical Hacking
4 1 (3.57%) ITIL V3
4 1 (3.57%) Network Management
4 1 (3.57%) Performance Management
4 1 (3.57%) Process Management
4 1 (3.57%) Service Delivery
Programming Languages
1 3 (10.71%) JavaScript
Qualifications
1 11 (39.29%) Security Cleared
2 5 (17.86%) SC Cleared
3 1 (3.57%) CCNA
3 1 (3.57%) CCNP
3 1 (3.57%) CCSE
3 1 (3.57%) CEH
3 1 (3.57%) Cisco Certification
3 1 (3.57%) ITIL Certification
3 1 (3.57%) MCP
3 1 (3.57%) RHCSA
Quality Assurance & Compliance
1 17 (60.71%) SLA
System Software
1 16 (57.14%) Active Directory
2 1 (3.57%) UAG
Systems Management
1 1 (3.57%) Backup Exec
Vendors
1 19 (67.86%) Microsoft
2 16 (57.14%) Cisco
3 1 (3.57%) CheckPoint
3 1 (3.57%) Citrix
3 1 (3.57%) Red Hat
3 1 (3.57%) Remedy
3 1 (3.57%) SAP
3 1 (3.57%) Symantec
3 1 (3.57%) VMware