The table below looks at the statistics for Service Management skills in IT contracts advertised for the Southampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 40 43 25
Rank change year-on-year
+3 -18
Contract jobs citing Service Management 7 7 11
As % of all contract IT jobs located in Southampton 1.81% 1.82% 3.25%
As % of the Processes & Methodologies category 2.22% 2.30% 4.76%
Number of daily rates quoted 4 6 7
Average daily rate
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£275 £319 £140
Average daily rate % change year-on-year
-13.72% +127.67%
UK excluding London average daily rate £375 £351 £350
% change year-on-year
+6.83% +0.28%
Number of hourly rates quoted 3 0 4
Average hourly rate £12.50 - £11.00
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Contract IT job ads with a match in the
Processes & Methodologies category
316 305 231
As % of all contract IT jobs located in Southampton 81.87% 79.22% 68.34%
Number of daily rates quoted 229 223 160
Average daily rate £350 £365 £379
Average daily rate % change year-on-year
-4.10% -3.63%
90% offered a daily rate of more than £275 £251 £255
10% offered a daily rate of more than £490 £450 £525
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 14 8 21
Average hourly rate £20.00 £42.50 £17.50
Average hourly rate % change year-on-year
-52.94% +142.85%
90% offered a hourly rate of more than £9.67 £19.33 £10.50
10% offered a hourly rate of more than £45.00 £43.25 £40.00
UK excluding London average hourly rate £32.50 £26.83 £30.25
% change year-on-year
+21.13% -11.30%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Southampton region.

Service Management Daily Rate Trend in Southampton

Service Management
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Southampton region.

Service Management Hourly Rate Trend in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 2 September 2015, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 20 (83.33%) ITIL
2 9 (37.50%) SLA
3 8 (33.33%) ITSM
4 7 (29.17%) Service Delivery
4 7 (29.17%) Microsoft
5 6 (25.00%) Active Directory
5 6 (25.00%) Cisco
6 5 (20.83%) Security Cleared
6 5 (20.83%) ITIL Foundation Certificate
7 4 (16.67%) Finance
7 4 (16.67%) Process Management
7 4 (16.67%) Disaster Recovery
7 4 (16.67%) ITIL Certification
7 4 (16.67%) Project Management
8 3 (12.50%) Change Management
9 2 (8.33%) Root Cause Analysis
9 2 (8.33%) Retail
9 2 (8.33%) Incident Management
9 2 (8.33%) MS Office
9 2 (8.33%) MS Excel
9 2 (8.33%) PRINCE2
9 2 (8.33%) Windows
9 2 (8.33%) Transition Management
10 1 (4.17%) Analytical Skills
10 1 (4.17%) IT Asset Management
10 1 (4.17%) People Management
10 1 (4.17%) System Integration Testing
10 1 (4.17%) Data Centre
10 1 (4.17%) Data Centre Operations
10 1 (4.17%) IBM Notes

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) IBM Notes
Applications
1 2 (8.33%) MS Office
1 2 (8.33%) MS Excel
General
1 4 (16.67%) Finance
2 2 (8.33%) Retail
3 1 (4.17%) Local Government
3 1 (4.17%) Banking
Job Titles
1 9 (37.50%) Service Manager
2 7 (29.17%) Analyst
3 5 (20.83%) Support Analyst
3 5 (20.83%) 1st Line Support
3 5 (20.83%) 1st Line Support Analyst
4 3 (12.50%) Service Desk Manager
5 2 (8.33%) Service Analyst
6 1 (4.17%) Operations Manager
6 1 (4.17%) Release Manager
6 1 (4.17%) Consultant
6 1 (4.17%) Management Consultant
6 1 (4.17%) Programme Manager
6 1 (4.17%) Desktop Support
6 1 (4.17%) Relationships Manager
6 1 (4.17%) Transition Manager
6 1 (4.17%) Incident Manager
6 1 (4.17%) Service Management Consultant
6 1 (4.17%) Service Management Analyst
6 1 (4.17%) Desktop Support Manager
6 1 (4.17%) Service Support Manager
Miscellaneous
1 1 (4.17%) Analytical Skills
1 1 (4.17%) Data Centre
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Windows 7
2 1 (4.17%) Windows 8
Processes & Methodologies
1 20 (83.33%) ITIL
2 8 (33.33%) ITSM
3 7 (29.17%) Service Delivery
4 4 (16.67%) Disaster Recovery
4 4 (16.67%) Project Management
4 4 (16.67%) Process Management
5 3 (12.50%) Change Management
6 2 (8.33%) Root Cause Analysis
6 2 (8.33%) Transition Management
6 2 (8.33%) PRINCE2
6 2 (8.33%) Incident Management
7 1 (4.17%) Operations Management
7 1 (4.17%) Problem Management
7 1 (4.17%) User Acceptance Testing
7 1 (4.17%) Investment Management
7 1 (4.17%) Time Management
7 1 (4.17%) V-Model
7 1 (4.17%) Network Management
7 1 (4.17%) Continuous Improvement
7 1 (4.17%) CRM
Qualifications
1 5 (20.83%) Security Cleared
1 5 (20.83%) ITIL Foundation Certificate
2 4 (16.67%) ITIL Certification
3 1 (4.17%) Degree
Quality Assurance & Compliance
1 9 (37.50%) SLA
System Software
1 6 (25.00%) Active Directory
Vendors
1 7 (29.17%) Microsoft
2 6 (25.00%) Cisco
3 1 (4.17%) Lotus
3 1 (4.17%) BT
Southampton, Hampshire
Hays Talent Solutions
Rate: £176.85 per day
Posted: 5 hours ago
Southampton, Hampshire
Connectus
Rate: £275 per day
Posted: Yesterday