The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 66 73 85
Rank change year-on-year
+7 +12
Contract jobs citing Service Management 52 34 32
As % of all contract IT jobs located in Hampshire 2.48% 1.98% 1.59%
As % of the Processes & Methodologies category 3.41% 2.77% 2.12%
Number of daily rates quoted 40 29 21
Average daily rate
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of your Daily Rate
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£336 £350 £350
Average daily rate % change year-on-year
-3.92% -
90% offered a daily rate of more than £244 £248 £290
10% offered a daily rate of more than £521 £475 £425
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 4 3 3
Average hourly rate £23.50 £11.00 £15.00
Average hourly rate % change year-on-year
+113.61% -26.66%
90% offered a hourly rate of more than £13.00 £10.60 £11.40
10% offered a hourly rate of more than £34.00 £11.00 £15.80
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Contract IT job ads with a match in the
Processes & Methodologies category
1527 1227 1512
As % of all contract IT jobs located in Hampshire 72.89% 71.50% 75.15%
Number of daily rates quoted 886 746 832
Average daily rate £370 £380 £355
Average daily rate % change year-on-year
-2.63% +7.04%
90% offered a daily rate of more than £241 £285 £225
10% offered a daily rate of more than £493 £500 £488
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 75 68 104
Average hourly rate £32.50 £23.13 £32.50
Average hourly rate % change year-on-year
+40.54% -28.84%
90% offered a hourly rate of more than £13.00 £11.00 £12.00
10% offered a hourly rate of more than £55.00 £42.50 £45.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hampshire region.

Service Management Daily Rate Trend in Hampshire

Service Management
Daily Rate Histogram in Hampshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hampshire region over the 3 months to 19 September 2014.

Service Management Daily Rate Histogram in Hampshire

Service Management
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hampshire region.

Service Management Hourly Rate Trend in Hampshire

Service Management
Hourly Rate Histogram in Hampshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Hampshire region over the 3 months to 19 September 2014.

Service Management Hourly Rate Histogram in Hampshire

Service Management
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hook -2 14 £349 -0.35%
Southampton -13 6 £319 +53.61% 1
Basingstoke +15 5 - -
Farnborough 0 5 £408 -
Winchester +2 3 £310 -31.11% 1
Fareham - 2 £190 -
Havant - 2 £450 - 1
Portsmouth - 1 £110 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 19 September 2014, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 76 (57.58%) ITIL
2 51 (38.64%) Security Cleared
3 32 (24.24%) SC Cleared
4 30 (22.73%) Service Delivery
5 28 (21.21%) Project Management
6 22 (16.67%) Telecoms
7 20 (15.15%) Windows
7 20 (15.15%) Microsoft
7 20 (15.15%) DV Cleared
8 19 (14.39%) ITSM
9 18 (13.64%) Problem Management
10 17 (12.88%) Remedy
10 17 (12.88%) HP
11 16 (12.12%) Incident Management
12 15 (11.36%) Windows Server 2008
12 15 (11.36%) Windows Server 2003
13 14 (10.61%) MS Project
13 14 (10.61%) Management Information System
13 14 (10.61%) Root Cause Analysis
14 13 (9.85%) ITIL V3
14 13 (9.85%) Change Management
14 13 (9.85%) Cisco
15 12 (9.09%) WAN
15 12 (9.09%) ISO 9001
15 12 (9.09%) PRINCE2
15 12 (9.09%) Firewall
15 12 (9.09%) Analytical Skills
15 12 (9.09%) Time Management
16 11 (8.33%) Matrix Management
16 11 (8.33%) Cisco ASA

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.27%) MS Exchange
1 3 (2.27%) Lync
1 3 (2.27%) Exchange Server 2010
2 2 (1.52%) Office Communications Server
Applications
1 14 (10.61%) MS Project
2 11 (8.33%) MS Excel
3 9 (6.82%) MS PowerPoint
4 8 (6.06%) MS Office
5 3 (2.27%) MS Visio
6 1 (0.76%) SPSS
6 1 (0.76%) Spreadsheet
Business Applications
1 4 (3.03%) Oracle EBS
2 3 (2.27%) assyst
3 2 (1.52%) Remedy ITSM
3 2 (1.52%) Dynamics CRM
3 2 (1.52%) Dynamics AX
Cloud Services
1 5 (3.79%) SaaS
Communications & Networking
1 12 (9.09%) WAN
1 12 (9.09%) Firewall
2 11 (8.33%) Cisco ASA
2 11 (8.33%) LAN
2 11 (8.33%) TCP/IP
2 11 (8.33%) OSPF
3 10 (7.58%) SAN
3 10 (7.58%) Internet
3 10 (7.58%) Broadband
3 10 (7.58%) Cisco IOS
3 10 (7.58%) Network Security
4 9 (6.82%) VLAN
5 3 (2.27%) HTTP
6 2 (1.52%) EIGRP
7 1 (0.76%) Wi-Fi
Database & Business Intelligence
1 3 (2.27%) Relational Database
2 2 (1.52%) MySQL
2 2 (1.52%) SQL Server
Development Applications
1 1 (0.76%) JIRA
General
1 22 (16.67%) Telecoms
2 6 (4.55%) Finance
3 5 (3.79%) Military
3 5 (3.79%) Billing
4 3 (2.27%) Marketing
5 2 (1.52%) Publishing
5 2 (1.52%) Pharmaceutical
6 1 (0.76%) Law
6 1 (0.76%) Legal
6 1 (0.76%) Manufacturing
6 1 (0.76%) Retail
Job Titles
1 31 (23.48%) Analyst
2 25 (18.94%) Service Manager
3 10 (7.58%) Network Engineer
3 10 (7.58%) Service Transition Manager
3 10 (7.58%) Transition Manager
4 9 (6.82%) Service Analyst
5 7 (5.30%) Service Transition Analyst
5 7 (5.30%) Architect
5 7 (5.30%) Project Manager
5 7 (5.30%) Business Analyst
6 6 (4.55%) Senior Manager
6 6 (4.55%) Consultant
7 5 (3.79%) Delivery Manager
7 5 (3.79%) Senior Service Manager
8 4 (3.03%) Support Engineer
8 4 (3.03%) Systems Analyst
8 4 (3.03%) Technical Architect
8 4 (3.03%) Data Analyst
8 4 (3.03%) Change Manager
9 3 (2.27%) Help Desk Support
Libraries, Frameworks & Software Standards
1 5 (3.79%) HTML
2 4 (3.03%) Oracle Fusion
2 4 (3.03%) Ajax
2 4 (3.03%) Middleware
2 4 (3.03%) XML
3 3 (2.27%) CSS
4 2 (1.52%) Application Packaging
Miscellaneous
1 14 (10.61%) Management Information System
2 12 (9.09%) Analytical Skills
3 10 (7.58%) DTV
4 7 (5.30%) CMDB
5 4 (3.03%) Smart Meter
6 3 (2.27%) AS400
6 3 (2.27%) Data Extraction
7 2 (1.52%) Machine to Machine
7 2 (1.52%) Cryptography
8 1 (0.76%) Mainframe
8 1 (0.76%) Mathematics
8 1 (0.76%) iSeries
8 1 (0.76%) iPad
Operating Systems
1 20 (15.15%) Windows
2 15 (11.36%) Windows Server 2008
2 15 (11.36%) Windows Server 2003
3 3 (2.27%) Windows Server 2012
3 3 (2.27%) Windows 7
4 2 (1.52%) UNIX
5 1 (0.76%) Windows 2000 Server
Processes & Methodologies
1 76 (57.58%) ITIL
2 30 (22.73%) Service Delivery
3 28 (21.21%) Project Management
4 19 (14.39%) ITSM
5 18 (13.64%) Problem Management
6 16 (12.12%) Incident Management
7 14 (10.61%) Root Cause Analysis
8 13 (9.85%) ITIL V3
8 13 (9.85%) Change Management
9 12 (9.09%) PRINCE2
9 12 (9.09%) Time Management
10 11 (8.33%) Matrix Management
10 11 (8.33%) Security Architecture
11 10 (7.58%) Six Sigma
11 10 (7.58%) Lean Six Sigma
12 9 (6.82%) Requirements Analysis
12 9 (6.82%) Network Management
13 8 (6.06%) Stakeholder Management
13 8 (6.06%) Programme Management
13 8 (6.06%) Software Distribution
Programming Languages
1 4 (3.03%) JavaScript
2 3 (2.27%) RPG
2 3 (2.27%) RPG IV
3 2 (1.52%) SQL
4 1 (0.76%) C
Qualifications
1 51 (38.64%) Security Cleared
2 32 (24.24%) SC Cleared
3 20 (15.15%) DV Cleared
4 11 (8.33%) CCNP
4 11 (8.33%) CCNA
4 11 (8.33%) Cisco Certification
5 4 (3.03%) PRINCE2 Certification
6 3 (2.27%) Degree
7 2 (1.52%) ITIL Foundation Certificate
7 2 (1.52%) ITIL Certification
7 2 (1.52%) ISEB
8 1 (0.76%) Microsoft Certification
8 1 (0.76%) PMP
8 1 (0.76%) PMI Certification
8 1 (0.76%) MCTS
8 1 (0.76%) ISTQB
8 1 (0.76%) PRINCE2 Practitioner
8 1 (0.76%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 12 (9.09%) ISO 9001
2 10 (7.58%) QA
3 9 (6.82%) ISO/IEC 27001
4 6 (4.55%) SLA
5 3 (2.27%) Sarbanes-Oxley
6 1 (0.76%) JSP 440
6 1 (0.76%) ISO/IEC 20000
System Software
1 8 (6.06%) VMware ESXi
1 8 (6.06%) vSphere
1 8 (6.06%) Hyper-V
2 3 (2.27%) Active Directory
Systems Management
1 2 (1.52%) Tivoli
1 2 (1.52%) Netcool
1 2 (1.52%) Netcool/OMNIbus
2 1 (0.76%) HP Quality Center
Vendors
1 20 (15.15%) Microsoft
2 17 (12.88%) Remedy
2 17 (12.88%) HP
3 13 (9.85%) Cisco
4 9 (6.82%) Juniper
5 8 (6.06%) Oracle
5 8 (6.06%) ServiceNow
6 7 (5.30%) 3PAR
6 7 (5.30%) Brocade
7 5 (3.79%) McAfee
8 4 (3.03%) ComArch
9 3 (2.27%) Amdocs
10 2 (1.52%) SolarWinds
10 2 (1.52%) Nimsoft
10 2 (1.52%) Citrix
10 2 (1.52%) PeopleSoft
10 2 (1.52%) Siebel
11 1 (0.76%) Cognos
11 1 (0.76%) BMC
11 1 (0.76%) JDA