The first table below looks at the demand for Service Management skills in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Management
Rank 73 74 51
Rank change year-on-year
+1 -23
Contract jobs citing Service Management 26 24 55
As % of all contract IT jobs located in Hampshire 1.673% 1.491% 2.994%
As % of the Processes & Methodologies category 2.481% 2.319% 4.634%
Number of daily rates quoted 15 15 19
Average daily rate £350 £325 £370
Average daily rate % change year-on-year
+7.69% -12.16%
90% offered a daily rate of more than £327 £140 £315
10% offered a daily rate of more than £415 £450 £520
UK excluding London average daily rate £370 £326 £350
% change year-on-year
+13.40% -6.78%
Number of hourly rates quoted 6 1 2
Average hourly rate £12.63 £9.25 £16.00
Average hourly rate % change year-on-year
+36.48% -42.18%
90% offered a hourly rate of more than £12.00 £9.25 £12.90
10% offered a hourly rate of more than £15.04 £9.25 £19.10
UK excluding London average hourly rate £16.33 £16.50 £16.25
% change year-on-year
-1.06% +1.53%
All Processes & Methodologies
Hampshire
Contract IT job ads with a match in the
Processes & Methodologies category
1048 1035 1187
As % of all contract IT jobs located in Hampshire 67.44% 64.29% 64.62%
Number of daily rates quoted 587 487 535
Average daily rate £363 £375 £375
Average daily rate % change year-on-year
-3.20% -
90% offered a daily rate of more than £288 £265 £265
10% offered a daily rate of more than £513 £510 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 67 101 130
Average hourly rate £35.00 £31.00 £35.00
Average hourly rate % change year-on-year
+12.90% -11.42%
90% offered a hourly rate of more than £12.91 £14.78 £13.30
10% offered a hourly rate of more than £45.00 £42.50 £40.00
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Hampshire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hampshire region.

Hampshire Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hampshire region over the 3 months to 22 May 2013.

Hampshire Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hampshire region.

Hampshire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Havant - 4 - -
Winchester - 3 £425 -
Portsmouth +4 2 £370 +208.33%
Farnborough +1 1 - -
Eastleigh +1 1 £350 -30.00%
Southampton -10 1 £370 -1.33%
Basingstoke -14 1 - -
Aldershot - 1 £458 -
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 19 (46.34%) ITIL
2 12 (29.27%) Security Cleared
2 12 (29.27%) ITIL Certification
3 10 (24.39%) SC Cleared
4 9 (21.95%) Incident Management
4 9 (21.95%) Active Directory
4 9 (21.95%) Windows
4 9 (21.95%) Remedy
5 8 (19.51%) Project Management
5 8 (19.51%) Internet
5 8 (19.51%) Finance
5 8 (19.51%) Microsoft
6 7 (17.07%) Lotus
6 7 (17.07%) Citrix
6 7 (17.07%) Lotus Notes
6 7 (17.07%) Service Delivery
7 6 (14.63%) Agile Software Development
7 6 (14.63%) Windows XP
8 5 (12.20%) Disaster Recovery
8 5 (12.20%) PRINCE
8 5 (12.20%) Windows 2000
9 4 (9.756%) Microsoft App-V
9 4 (9.756%) Change Management
9 4 (9.756%) Mathematics
9 4 (9.756%) Intranet
9 4 (9.756%) SAN
9 4 (9.756%) MS Excel
9 4 (9.756%) PRINCE2
9 4 (9.756%) Windows 7
10 3 (7.317%) Windows 8

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (2.439%) JSP
1 1 (2.439%) J2EE
1 1 (2.439%) Software Packaging
1 1 (2.439%) Application Packaging
Application Platforms
1 7 (17.07%) Lotus Notes
2 1 (2.439%) WebLogic Portal
2 1 (2.439%) MS Exchange
2 1 (2.439%) SharePoint
2 1 (2.439%) WebLogic
2 1 (2.439%) IIS
2 1 (2.439%) Exchange Server 2010
Applications
1 4 (9.756%) MS Excel
2 3 (7.317%) MS Office
Business Applications
1 1 (2.439%) Maximo
Communications & Networking
1 8 (19.51%) Internet
2 4 (9.756%) Intranet
2 4 (9.756%) SAN
3 1 (2.439%) Firewall
General
1 8 (19.51%) Finance
2 3 (7.317%) Back Office
2 3 (7.317%) Telecoms
3 1 (2.439%) French Language
3 1 (2.439%) Retail
Job Titles
1 14 (34.15%) Service Manager
2 9 (21.95%) Analyst
3 5 (12.20%) Service Desk Analyst
3 5 (12.20%) Service Analyst
3 5 (12.20%) Services Delivery Manager
3 5 (12.20%) Delivery Manager
4 4 (9.756%) Project Manager
5 3 (7.317%) Operations Manager
5 3 (7.317%) Incident Manager
6 2 (4.878%) Transition Manager
6 2 (4.878%) IT Services Manager
6 2 (4.878%) ITIL Manager
6 2 (4.878%) IT Business Analyst
6 2 (4.878%) Infrastructure Engineer
6 2 (4.878%) Major Incident Manager
6 2 (4.878%) ITIL Service Manager
6 2 (4.878%) Business Analyst
6 2 (4.878%) 1st Line Support
6 2 (4.878%) Service Operations Manager
7 1 (2.439%) Service Continuity Manager
Miscellaneous
1 4 (9.756%) Mathematics
2 3 (7.317%) Management Information System
2 3 (7.317%) Blackberry
2 3 (7.317%) Physics
2 3 (7.317%) CMDB
2 3 (7.317%) Smartphone
3 1 (2.439%) Enterprise Software
3 1 (2.439%) NHS
3 1 (2.439%) Client/Server
3 1 (2.439%) Computer Science
3 1 (2.439%) Clustering
3 1 (2.439%) CESG
3 1 (2.439%) Statistics
Operating Systems
1 9 (21.95%) Windows
2 6 (14.63%) Windows XP
3 5 (12.20%) Windows 2000
4 4 (9.756%) Windows 7
5 3 (7.317%) Windows 8
5 3 (7.317%) Windows NT
5 3 (7.317%) Windows Vista
6 2 (4.878%) Windows Server 2008
7 1 (2.439%) Red Hat Enterprise Linux
7 1 (2.439%) Windows Server 2003
7 1 (2.439%) AIX
7 1 (2.439%) Linux
Processes & Methodologies
1 19 (46.34%) ITIL
2 9 (21.95%) Incident Management
3 8 (19.51%) Project Management
4 7 (17.07%) Service Delivery
5 6 (14.63%) Agile Software Development
6 5 (12.20%) Disaster Recovery
6 5 (12.20%) PRINCE
7 4 (9.756%) Change Management
7 4 (9.756%) PRINCE2
8 3 (7.317%) Validation
8 3 (7.317%) Problem Management
8 3 (7.317%) Test Scripting
8 3 (7.317%) Waterfall
8 3 (7.317%) Business Analysis
9 2 (4.878%) Strategic Planning
9 2 (4.878%) Configuration Management
9 2 (4.878%) Stakeholder Management
9 2 (4.878%) Agile Project Management
10 1 (2.439%) Information Assurance
10 1 (2.439%) Capacity Planning
Programming Languages
1 1 (2.439%) Shell Script
1 1 (2.439%) C
1 1 (2.439%) SQL
1 1 (2.439%) PowerShell
Qualifications
1 12 (29.27%) Security Cleared
1 12 (29.27%) ITIL Certification
2 10 (24.39%) SC Cleared
3 3 (7.317%) Degree
4 1 (2.439%) GIAC
4 1 (2.439%) CCNA
4 1 (2.439%) Citrix Certification
4 1 (2.439%) Cisco Certification
4 1 (2.439%) Microsoft Certification
4 1 (2.439%) MCSE
4 1 (2.439%) MCSA
4 1 (2.439%) BC Cleared
4 1 (2.439%) CCEE
4 1 (2.439%) CCAA
4 1 (2.439%) CCENT
4 1 (2.439%) GCIA
Quality Assurance & Compliance
1 3 (7.317%) SLA
2 1 (2.439%) Sarbanes-Oxley
2 1 (2.439%) JSP 440
System Software
1 9 (21.95%) Active Directory
2 4 (9.756%) Microsoft App-V
3 1 (2.439%) XenApp
3 1 (2.439%) vSphere
3 1 (2.439%) VMware Infrastructure
Vendors
1 9 (21.95%) Remedy
2 8 (19.51%) Microsoft
3 7 (17.07%) Lotus
3 7 (17.07%) Citrix
4 3 (7.317%) Cisco
5 2 (4.878%) VMware
6 1 (2.439%) Symantec
6 1 (2.439%) Progress
6 1 (2.439%) HP
6 1 (2.439%) Dell
6 1 (2.439%) Red Hat
6 1 (2.439%) Oracle