The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 76 52 66
Rank change year-on-year
-24 +14
Contract jobs citing Service Management 50 54 24
As % of all contract IT jobs located in Hampshire 2.46% 3.15% 1.79%
As % of the Processes & Methodologies category 3.22% 4.44% 2.46%
Number of daily rates quoted 19 28 12
Average daily rate
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of your Daily Rate
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£440 £375 £375
Average daily rate % change year-on-year
+17.33% -
90% offered a daily rate of more than £302 £302 £250
10% offered a daily rate of more than £550 £538 £450
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 11 4 4
Average hourly rate £12.00 £84.63 £14.75
Average hourly rate % change year-on-year
-85.81% +473.72%
90% offered a hourly rate of more than £10.00 £23.95 £12.00
10% offered a hourly rate of more than £12.50 £125.00 £17.50
UK excluding London average hourly rate £14.69 £17.68 £17.75
% change year-on-year
-16.90% -0.42%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Contract IT job ads with a match in the
Processes & Methodologies category
1551 1216 977
As % of all contract IT jobs located in Hampshire 76.18% 70.99% 72.80%
Number of daily rates quoted 848 638 475
Average daily rate £375 £365 £360
Average daily rate % change year-on-year
+2.73% +1.38%
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £500 £486 £475
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 71 61 96
Average hourly rate £34.00 £38.75 £34.00
Average hourly rate % change year-on-year
-12.25% +13.97%
90% offered a hourly rate of more than £11.35 £14.85 £11.00
10% offered a hourly rate of more than £40.00 £125.00 £45.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hampshire region.

Service Management Daily Rate Trend in Hampshire

Service Management
Daily Rate Histogram in Hampshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hampshire region over the 3 months to 30 January 2015.

Service Management Daily Rate Histogram in Hampshire

Service Management
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hampshire region.

Service Management Hourly Rate Trend in Hampshire

Service Management
Hourly Rate Histogram in Hampshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Hampshire region over the 3 months to 30 January 2015.

Service Management Hourly Rate Histogram in Hampshire

Service Management
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Havant +4 7 - -
Basingstoke -4 3 £365 -5.80% 1
Southampton -15 3 £275 -31.37% 1
Aldershot - 3 - - 1
Winchester -9 2 £650 +100.00%
Farnborough -9 2 £440 -16.19% 3
Portsmouth -1 1 £450 +66.66% 2
Hook -19 1 £495 +37.11%
Ringwood - - - -
Andover - - - - 2
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 January 2015, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 72 (59.50%) ITIL
2 63 (52.07%) Security Cleared
3 37 (30.58%) SC Cleared
4 24 (19.83%) Windows
5 21 (17.36%) Service Delivery
5 21 (17.36%) Firewall
6 20 (16.53%) Telecoms
6 20 (16.53%) Remedy
6 20 (16.53%) DV Cleared
7 19 (15.70%) Configuration Management
8 18 (14.88%) Change Management
9 17 (14.05%) ITSM
10 16 (13.22%) Microsoft
11 15 (12.40%) Active Directory
12 14 (11.57%) Analytical Skills
13 13 (10.74%) Windows Server 2008
13 13 (10.74%) Citrix
13 13 (10.74%) Project Management
13 13 (10.74%) Windows Server 2003
13 13 (10.74%) SQL
14 12 (9.92%) Incident Management
14 12 (9.92%) Security Architecture
14 12 (9.92%) ITIL V3
15 11 (9.09%) Data Migration
15 11 (9.09%) Problem Management
15 11 (9.09%) Migration
15 11 (9.09%) Management Information System
15 11 (9.09%) IBM Notes
15 11 (9.09%) Lotus
16 10 (8.26%) OpenView Configuration Management

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.09%) IBM Notes
2 9 (7.44%) Exchange Server 2010
2 9 (7.44%) MS Exchange
3 2 (1.65%) CMS
4 1 (0.83%) SharePoint
4 1 (0.83%) IIS
4 1 (0.83%) OpenStack
4 1 (0.83%) Lync
4 1 (0.83%) Office Communications Server
Applications
1 7 (5.79%) SPSS
1 7 (5.79%) MS Project
2 4 (3.31%) MS Office
2 4 (3.31%) MS Excel
Business Applications
1 9 (7.44%) assyst
2 6 (4.96%) Remedy ITSM
3 2 (1.65%) Cognos Business Intelligence
4 1 (0.83%) Oracle EBS
4 1 (0.83%) Remedy AR System
Cloud Services
1 5 (4.13%) SaaS
Communications & Networking
1 21 (17.36%) Firewall
2 9 (7.44%) SAN
3 7 (5.79%) Internet
3 7 (5.79%) Broadband
4 6 (4.96%) NAS
4 6 (4.96%) Multicast
4 6 (4.96%) BGP
5 5 (4.13%) TCP/IP
5 5 (4.13%) LAN
5 5 (4.13%) WAN
5 5 (4.13%) ATM
6 4 (3.31%) Cisco IOS
6 4 (3.31%) Network Security
6 4 (3.31%) Cisco ASA
6 4 (3.31%) OSPF
7 3 (2.48%) VLAN
8 1 (0.83%) Wi-Fi
8 1 (0.83%) EIGRP
Database & Business Intelligence
1 2 (1.65%) SQL Server
2 1 (0.83%) PostgreSQL
2 1 (0.83%) Data Warehouse
2 1 (0.83%) Big Data
2 1 (0.83%) SQL Server 2008
Development Applications
1 10 (8.26%) MSI
1 10 (8.26%) StarTeam
General
1 20 (16.53%) Telecoms
2 6 (4.96%) Multimedia
3 5 (4.13%) Finance
3 5 (4.13%) Military
4 3 (2.48%) Marketing
5 2 (1.65%) Manufacturing
5 2 (1.65%) Publishing
5 2 (1.65%) Banking
5 2 (1.65%) Pharmaceutical
6 1 (0.83%) Aerospace
6 1 (0.83%) Law
6 1 (0.83%) Legal
6 1 (0.83%) Italian Language
Job Titles
1 33 (27.27%) Analyst
2 20 (16.53%) Service Manager
3 16 (13.22%) Service Analyst
4 13 (10.74%) Service Desk Analyst
5 10 (8.26%) Architect
6 9 (7.44%) Service Transition Manager
6 9 (7.44%) Transition Manager
7 7 (5.79%) Support Analyst
8 6 (4.96%) IT Support
8 6 (4.96%) Business Analyst
8 6 (4.96%) Support Engineer
9 5 (4.13%) Developer
9 5 (4.13%) Coordinator
9 5 (4.13%) Change Manager
9 5 (4.13%) IT Support Engineer
9 5 (4.13%) Delivery Manager
9 5 (4.13%) Enterprise Architect
10 4 (3.31%) 1st Line Support Analyst
10 4 (3.31%) Help Desk Analyst
10 4 (3.31%) 1st Line Support
Libraries, Frameworks & Software Standards
1 8 (6.61%) Middleware
2 2 (1.65%) HTML
3 1 (0.83%) Web Services
3 1 (0.83%) Apache Camel
Miscellaneous
1 14 (11.57%) Analytical Skills
2 11 (9.09%) Management Information System
3 7 (5.79%) DTV
3 7 (5.79%) PKI
4 6 (4.96%) CMDB
4 6 (4.96%) N-Tier
5 3 (2.48%) AS400
6 2 (1.65%) Data Extraction
7 1 (0.83%) Mainframe
7 1 (0.83%) Machine to Machine
7 1 (0.83%) Smart Meter
7 1 (0.83%) Video Conferencing
7 1 (0.83%) Cryptography
Operating Systems
1 24 (19.83%) Windows
2 13 (10.74%) Windows Server 2008
2 13 (10.74%) Windows Server 2003
3 10 (8.26%) Windows Vista
4 9 (7.44%) Windows Server 2012
4 9 (7.44%) Windows 7
4 9 (7.44%) UNIX
5 5 (4.13%) Windows 8
6 1 (0.83%) Linux
Processes & Methodologies
1 72 (59.50%) ITIL
2 21 (17.36%) Service Delivery
3 19 (15.70%) Configuration Management
4 18 (14.88%) Change Management
5 17 (14.05%) ITSM
6 13 (10.74%) Project Management
7 12 (9.92%) Incident Management
7 12 (9.92%) Security Architecture
7 12 (9.92%) ITIL V3
8 11 (9.09%) Data Migration
8 11 (9.09%) Problem Management
8 11 (9.09%) Migration
9 10 (8.26%) Root Cause Analysis
10 9 (7.44%) Lean Six Sigma
10 9 (7.44%) Six Sigma
11 8 (6.61%) Stakeholder Management
12 6 (4.96%) Data Architecture
12 6 (4.96%) Matrix Management
12 6 (4.96%) SIEM
12 6 (4.96%) Analytics
Programming Languages
1 13 (10.74%) SQL
2 3 (2.48%) RPG
2 3 (2.48%) RPG IV
Qualifications
1 63 (52.07%) Security Cleared
2 37 (30.58%) SC Cleared
3 20 (16.53%) DV Cleared
4 4 (3.31%) ISEB
4 4 (3.31%) CCNP
4 4 (3.31%) CCNA
4 4 (3.31%) Cisco Certification
5 3 (2.48%) PRINCE2 Certification
6 2 (1.65%) ITIL Certification
7 1 (0.83%) Microsoft Certification
7 1 (0.83%) MCSE
7 1 (0.83%) ISTQB Foundation Certification
7 1 (0.83%) ISTQB
7 1 (0.83%) Degree
Quality Assurance & Compliance
1 7 (5.79%) ISO 9001
1 7 (5.79%) ISO/IEC 27001
2 6 (4.96%) SLA
3 4 (3.31%) QA
4 3 (2.48%) Sarbanes-Oxley
5 1 (0.83%) JSP 440
System Software
1 15 (12.40%) Active Directory
2 10 (8.26%) VMware Infrastructure
3 4 (3.31%) Hyper-V
3 4 (3.31%) vSphere
3 4 (3.31%) VMware ESXi
Systems Management
1 10 (8.26%) OpenView Configuration Management
2 1 (0.83%) Netcool
2 1 (0.83%) Netcool/OMNIbus
2 1 (0.83%) HP Quality Center
2 1 (0.83%) SCOM
Vendors
1 20 (16.53%) Remedy
2 16 (13.22%) Microsoft
3 13 (10.74%) Citrix
4 11 (9.09%) Lotus
5 10 (8.26%) McAfee
5 10 (8.26%) VMware
6 9 (7.44%) Cisco
7 7 (5.79%) HP
7 7 (5.79%) Cognos
8 5 (4.13%) BMC
9 4 (3.31%) IBM
9 4 (3.31%) ILOG
10 3 (2.48%) Amdocs
10 3 (2.48%) Juniper
10 3 (2.48%) i2
10 3 (2.48%) Salesforce.com
10 3 (2.48%) 3PAR
10 3 (2.48%) Brocade
11 2 (1.65%) PeopleSoft
11 2 (1.65%) Oracle