Hampshire Service Management Contracts

This section looks at the demand for Service Management skills within the Hampshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Management over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Management
Location Aberdeen Basingstoke Bath Bedfordshire Belfast Berkshire Bicester Birmingham Bournemouth Bracknell Bradford Brighton Bristol Buckinghamshire Camberley Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire Chester City of London Conwy Corsham County Antrim Coventry Crawley Croydon Cumbria Denbighshire Devon Docklands, London Dorking Dorset Durham East Kilbride East Midlands East of England East Sussex East Yorkshire Edinburgh England Essex Farnborough Gatwick Glasgow Gloucestershire Hammersmith Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Highlands Hull Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool London M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Poole Prescot Reading Reigate Renfrewshire Rhyl Rotherham Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Lanarkshire South Wales South West South Yorkshire Southampton Stevenage Surrey Swansea Swindon Taunton Telford Tyne and Wear UK Uxbridge Wales Warrington Warwickshire West Midlands West Sussex West Wales West Yorkshire Westminster Wilmslow Wiltshire Windsor Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	83	87
Rank change on same period last year	+4
Matching contract IT job ads	23	39
As % of all UK contract IT job ads sampled	0.031 %	0.039 %
As % of the category below	1.910 %	2.312 %
Daily rates quoted	8	31
Average minimum daily rate	£272	£335
Average daily rate	£281	£358
% change on same period last year	-21.50 %
Average maximum daily rate	£290	£380
UK excluding London average daily rate	£370	£366
% change on same period last year	+0.91 %
Hourly rates quoted	1	0
Average minimum hourly rate	£9.00	-
Average hourly rate	£9.00	-
% change on same period last year	-
Average maximum hourly rate	£9.00	-
UK excluding London average hourly rate	£24.13	£26.89
% change on same period last year	-10.29 %
Processes & Methodologies Hampshire
Matching contract IT job ads	1204	1687
As % of all UK contract IT job ads sampled	1.605 %	1.707 %
Daily rates quoted	331	522
Average minimum daily rate	£356	£363
Average daily rate	£380	£385
% change on same period last year	-1.38 %
Average maximum daily rate	£404	£408
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	195	323
Average minimum hourly rate	£31.48	£30.71
Average hourly rate	£33.04	£32.48
% change on same period last year	+1.70 %
Average maximum hourly rate	£34.60	£34.26
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
Service Management South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hampshire region.

Service Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hampshire region over the 3 months to 25 July 2008.

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hampshire region.

Service Management
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Basingstoke	+24	5	£425	-
Farnborough	-	2	£150	-
Southampton	-4	1	-	-

Service Management South East

Service Management
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (48.84 %) ITIL 2 16 (37.21 %) Finance 3 9 (20.93 %) Change Management 4 8 (18.60 %) ITSM 4 8 (18.60 %) Windows 5 7 (16.28 %) UNIX 5 7 (16.28 %) Remedy 5 7 (16.28 %) Configuration Management 6 6 (13.95 %) Telecoms 6 6 (13.95 %) Security Cleared 7 5 (11.63 %) Asset Management 7 5 (11.63 %) Auditing 7 5 (11.63 %) Remedy ITSM 7 5 (11.63 %) Government 8 4 (9.302 %) Management Information System

8 4 (9.302 %) CA 8 4 (9.302 %) PRINCE2 8 4 (9.302 %) Microsoft 8 4 (9.302 %) SC Cleared 9 3 (6.977 %) Incident Management 9 3 (6.977 %) Exchange Server 2003 9 3 (6.977 %) CRM 9 3 (6.977 %) MS Exchange 9 3 (6.977 %) Oracle 9 3 (6.977 %) Project Management 9 3 (6.977 %) Service Delivery 10 2 (4.651 %) Education 10 2 (4.651 %) Migration 10 2 (4.651 %) Financial Institution 10 2 (4.651 %) Windows NT

Service Management
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development 1 1 (2.326 %) .NET 1 1 (2.326 %) COM+ 1 1 (2.326 %) DCOM 1 1 (2.326 %) XML	Application Platforms 1 3 (6.977 %) MS Exchange 1 3 (6.977 %) Exchange Server 2003 2 1 (2.326 %) Exchange Server 2007 2 1 (2.326 %) Lotus Notes
Applications 1 2 (4.651 %) MS Visio 2 1 (2.326 %) Spreadsheet 2 1 (2.326 %) MS Project 2 1 (2.326 %) MS Office	Business Applications 1 5 (11.63 %) Remedy ITSM 2 1 (2.326 %) assyst
Communications & Networking 1 1 (2.326 %) SDH 1 1 (2.326 %) SMS 1 1 (2.326 %) VoIP 1 1 (2.326 %) TCP/IP 1 1 (2.326 %) DNS 1 1 (2.326 %) Firewall	Development Applications 1 1 (2.326 %) Visual Studio
General 1 16 (37.21 %) Finance 2 6 (13.95 %) Telecoms 3 5 (11.63 %) Government 3 5 (11.63 %) Auditing 4 2 (4.651 %) Banking 4 2 (4.651 %) Financial Institution 4 2 (4.651 %) Education 5 1 (2.326 %) Investment Banking	Job Titles 1 15 (34.88 %) Analyst 2 6 (13.95 %) Project Manager 2 6 (13.95 %) Business Analyst 2 6 (13.95 %) Configuration Manager 3 5 (11.63 %) Change Analyst 4 4 (9.302 %) Infrastructure Manager 4 4 (9.302 %) Infrastructure Project Manager 5 2 (4.651 %) Senior Manager 5 2 (4.651 %) Coordinator 5 2 (4.651 %) Desktop Engineer 5 2 (4.651 %) Exchange Engineer 6 1 (2.326 %) Incident Analyst 6 1 (2.326 %) Senior Incident Analyst 6 1 (2.326 %) Senior Incident Manager 6 1 (2.326 %) IT Administrator 6 1 (2.326 %) Information Analyst 6 1 (2.326 %) Architect 6 1 (2.326 %) Delivery Manager 6 1 (2.326 %) Integration Engineer 6 1 (2.326 %) Information Security Analyst
Miscellaneous 1 4 (9.302 %) Management Information System 2 2 (4.651 %) French Language 3 1 (2.326 %) CMDB	Operating Systems 1 8 (18.60 %) Windows 2 7 (16.28 %) UNIX 3 2 (4.651 %) Windows NT 3 2 (4.651 %) Windows XP 4 1 (2.326 %) Windows Server 2003 4 1 (2.326 %) AIX 4 1 (2.326 %) Windows 2000
Processes & Methodologies 1 21 (48.84 %) ITIL 2 9 (20.93 %) Change Management 3 8 (18.60 %) ITSM 4 7 (16.28 %) Configuration Management 5 6 (13.95 %) Security Cleared 6 5 (11.63 %) Asset Management 7 4 (9.302 %) PRINCE2 7 4 (9.302 %) SC Cleared 8 3 (6.977 %) CRM 8 3 (6.977 %) Project Management 8 3 (6.977 %) Service Delivery 8 3 (6.977 %) Incident Management 9 2 (4.651 %) Matrix Management 9 2 (4.651 %) Migration 9 2 (4.651 %) Information Security 10 1 (2.326 %) Network Design 10 1 (2.326 %) Use Case 10 1 (2.326 %) Investment Management 10 1 (2.326 %) Problem Management 10 1 (2.326 %) GAP Analysis	Programming Languages 1 1 (2.326 %) C# 1 1 (2.326 %) SQL
Qualifications 1 2 (4.651 %) Microsoft Certification 1 2 (4.651 %) Degree 1 2 (4.651 %) PRINCE2 Practitioner 2 1 (2.326 %) PRINCE2 Certification 2 1 (2.326 %) MCP 2 1 (2.326 %) MCSE	Quality Assurance & Compliance 1 2 (4.651 %) SLA
Systems Management 1 1 (2.326 %) Unicenter 1 1 (2.326 %) Tivoli	Vendors 1 7 (16.28 %) Remedy 2 4 (9.302 %) CA 2 4 (9.302 %) Microsoft 3 3 (6.977 %) Oracle 4 1 (2.326 %) Vignette 4 1 (2.326 %) Cisco 4 1 (2.326 %) Nortel 4 1 (2.326 %) Lotus 4 1 (2.326 %) Casewise