The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 59 38 51
Rank change year-on-year
-21 +13
Permanent jobs citing Service Management 30 54 36
As % of all permanent IT jobs located in Southampton 3.50% 6.65% 4.22%
As % of the Processes & Methodologies category 4.29% 8.78% 4.88%
Number of salaries quoted 27 53 29
Average salary £35,000 £30,000 £31,500
Average salary % change year-on-year
+16.66% -4.76%
90% offered a salary of more than £26,500 £27,500 £24,400
10% offered a salary of more than £50,500 £45,000 £65,000
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
700 615 738
As % of all permanent IT jobs located in Southampton 81.68% 75.74% 86.42%
Number of salaries quoted 616 587 695
Average salary £42,000 £37,500 £40,000
Average salary % change year-on-year
+12.00% -6.25%
90% offered a salary of more than £26,500 £25,000 £27,000
10% offered a salary of more than £57,500 £58,500 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 23 September 2014.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 23 September 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 43 (76.79%) ITIL
2 26 (46.43%) Service Delivery
3 24 (42.86%) Incident Management
4 23 (41.07%) ITIL Certification
5 19 (33.93%) Problem Management
6 18 (32.14%) Root Cause Analysis
7 17 (30.36%) Microsoft
8 16 (28.57%) ITSM
9 15 (26.79%) Change Management
9 15 (26.79%) Active Directory
10 14 (25.00%) HP
10 14 (25.00%) MCSE
10 14 (25.00%) Finance
10 14 (25.00%) Microsoft Certification
11 12 (21.43%) MCITP
12 11 (19.64%) SLA
13 10 (17.86%) Windows
14 9 (16.07%) MCSA
14 9 (16.07%) Dell
14 9 (16.07%) IBM
14 9 (16.07%) VMware
14 9 (16.07%) VMware Certified Professional (VCP)
14 9 (16.07%) Resource Management
14 9 (16.07%) Analytical Skills
15 8 (14.29%) MS Excel
16 7 (12.50%) Disaster Recovery
16 7 (12.50%) Stakeholder Management
16 7 (12.50%) IT Asset Management
16 7 (12.50%) Capacity Planning
16 7 (12.50%) Asset Management

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 23 September 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.93%) MS Exchange
1 5 (8.93%) Exchange Server 2007
1 5 (8.93%) Lync
1 5 (8.93%) Exchange Server 2010
1 5 (8.93%) Exchange Server 2013
Applications
1 8 (14.29%) MS Excel
2 2 (3.57%) MS Office
3 1 (1.79%) MS Project
3 1 (1.79%) MS PowerPoint
Business Applications
1 3 (5.36%) Remedy ITSM
Communications & Networking
1 2 (3.57%) TCP/IP
1 2 (3.57%) VPN
1 2 (3.57%) Firewall
2 1 (1.79%) ADSL
2 1 (1.79%) Broadband
Database & Business Intelligence
1 3 (5.36%) Oracle Database
General
1 14 (25.00%) Finance
2 4 (7.14%) Telecoms
3 2 (3.57%) Electronics
4 1 (1.79%) Marketing
Job Titles
1 12 (21.43%) Consultant
2 9 (16.07%) Service Manager
3 8 (14.29%) Junior Consultant
3 8 (14.29%) Junior
4 7 (12.50%) Coordinator
4 7 (12.50%) Technical Consultant
4 7 (12.50%) Junior Technical Consultant
5 6 (10.71%) Team Leader
5 6 (10.71%) Service Desk Team Leader
6 5 (8.93%) Delivery Manager
6 5 (8.93%) Services Delivery Manager
7 4 (7.14%) Analyst
7 4 (7.14%) Microsoft Consultant
8 3 (5.36%) Exchange Consultant
8 3 (5.36%) Administrator
8 3 (5.36%) Telecoms Business Analyst
8 3 (5.36%) Oracle DBA
8 3 (5.36%) SQL DBA
8 3 (5.36%) Business Analyst
8 3 (5.36%) DBA
Miscellaneous
1 9 (16.07%) Analytical Skills
2 5 (8.93%) Management Information System
3 3 (5.36%) Clustering
3 3 (5.36%) Life Science
4 1 (1.79%) Copywriting
4 1 (1.79%) Social Media
Operating Systems
1 10 (17.86%) Windows
2 1 (1.79%) Windows 2000
2 1 (1.79%) Windows NT
2 1 (1.79%) Windows XP
Processes & Methodologies
1 43 (76.79%) ITIL
2 26 (46.43%) Service Delivery
3 24 (42.86%) Incident Management
4 19 (33.93%) Problem Management
5 18 (32.14%) Root Cause Analysis
6 16 (28.57%) ITSM
7 15 (26.79%) Change Management
8 9 (16.07%) Resource Management
9 7 (12.50%) Capacity Planning
9 7 (12.50%) IT Asset Management
9 7 (12.50%) Disaster Recovery
9 7 (12.50%) Stakeholder Management
9 7 (12.50%) Asset Management
9 7 (12.50%) Penetration Testing
10 6 (10.71%) Line Management
10 6 (10.71%) Capacity Management
10 6 (10.71%) Performance Management
11 5 (8.93%) Migration
12 3 (5.36%) Business Continuity
12 3 (5.36%) Business Analysis
Programming Languages
1 5 (8.93%) SQL
2 3 (5.36%) Shell Script
2 3 (5.36%) PL/SQL
Qualifications
1 23 (41.07%) ITIL Certification
2 14 (25.00%) MCSE
2 14 (25.00%) Microsoft Certification
3 12 (21.43%) MCITP
4 9 (16.07%) MCSA
4 9 (16.07%) VMware Certified Professional (VCP)
5 6 (10.71%) SC Cleared
5 6 (10.71%) Security Cleared
6 1 (1.79%) Degree
Quality Assurance & Compliance
1 11 (19.64%) SLA
2 1 (1.79%) ISO 9001
System Software
1 15 (26.79%) Active Directory
2 5 (8.93%) Hyper-V
2 5 (8.93%) vSphere
3 3 (5.36%) Oracle RAC
Systems Management
1 5 (8.93%) SCCM
Vendors
1 17 (30.36%) Microsoft
2 14 (25.00%) HP
3 9 (16.07%) Dell
3 9 (16.07%) IBM
3 9 (16.07%) VMware
4 5 (8.93%) Cisco
4 5 (8.93%) NetApp
5 3 (5.36%) Oracle
5 3 (5.36%) Citrix
5 3 (5.36%) BMC
5 3 (5.36%) Remedy
6 2 (3.57%) Pegasus
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £28000 - £35000 per annum
Posted: 5 days ago