The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 60 38 61
Rank change year-on-year
-22 +23
Permanent jobs citing Service Management 23 52 28
As % of all permanent IT jobs located in Southampton 2.91% 6.62% 3.29%
As % of the Processes & Methodologies category 3.55% 8.36% 4.06%
Number of salaries quoted 21 49 25
Average salary £31,500 £30,000 £31,500
Average salary % change year-on-year
+5.00% -4.76%
90% offered a salary of more than £26,500 £20,100 £23,200
10% offered a salary of more than £57,500 £45,000 £65,000
UK excluding London average salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
647 622 689
As % of all permanent IT jobs located in Southampton 81.80% 79.24% 81.06%
Number of salaries quoted 560 588 639
Average salary £40,500 £40,000 £42,500
Average salary % change year-on-year
+1.25% -5.88%
90% offered a salary of more than £26,500 £25,000 £30,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 24 October 2014.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 24 October 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 43 (82.69%) ITIL
2 26 (50.00%) Service Delivery
3 25 (48.08%) Incident Management
4 20 (38.46%) Problem Management
4 20 (38.46%) ITIL Certification
5 17 (32.69%) Microsoft
6 16 (30.77%) Change Management
6 16 (30.77%) ITSM
6 16 (30.77%) Root Cause Analysis
7 15 (28.85%) Active Directory
8 14 (26.92%) HP
8 14 (26.92%) Microsoft Certification
8 14 (26.92%) MCSE
8 14 (26.92%) Finance
9 12 (23.08%) MCITP
10 11 (21.15%) SLA
11 10 (19.23%) Windows
12 9 (17.31%) MCSA
12 9 (17.31%) MS Excel
12 9 (17.31%) IBM
12 9 (17.31%) Dell
12 9 (17.31%) VMware
12 9 (17.31%) Resource Management
12 9 (17.31%) VMware Certified Professional (VCP)
12 9 (17.31%) Analytical Skills
12 9 (17.31%) Performance Metrics
13 7 (13.46%) Disaster Recovery
13 7 (13.46%) Stakeholder Management
13 7 (13.46%) IT Asset Management
13 7 (13.46%) Capacity Planning

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 24 October 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.62%) MS Exchange
1 5 (9.62%) Exchange Server 2007
1 5 (9.62%) Lync
1 5 (9.62%) Exchange Server 2010
1 5 (9.62%) Exchange Server 2013
Applications
1 9 (17.31%) MS Excel
2 3 (5.77%) MS Office
3 1 (1.92%) MS Project
3 1 (1.92%) MS PowerPoint
Communications & Networking
1 3 (5.77%) TCP/IP
1 3 (5.77%) VPN
1 3 (5.77%) Firewall
2 1 (1.92%) VLAN
2 1 (1.92%) MPLS
2 1 (1.92%) OSPF
2 1 (1.92%) BGP
2 1 (1.92%) ADSL
2 1 (1.92%) Broadband
2 1 (1.92%) VoIP
2 1 (1.92%) WLAN
2 1 (1.92%) Ethernet
Database & Business Intelligence
1 3 (5.77%) Oracle Database
General
1 14 (26.92%) Finance
2 2 (3.85%) Marketing
2 2 (3.85%) Electronics
3 1 (1.92%) Telecoms
Job Titles
1 12 (23.08%) Consultant
2 8 (15.38%) Junior
2 8 (15.38%) Junior Consultant
2 8 (15.38%) Service Manager
3 7 (13.46%) Technical Consultant
3 7 (13.46%) Coordinator
3 7 (13.46%) Junior Technical Consultant
4 6 (11.54%) Service Desk Team Leader
4 6 (11.54%) Team Leader
4 6 (11.54%) Delivery Manager
4 6 (11.54%) Services Delivery Manager
5 4 (7.69%) Microsoft Consultant
6 3 (5.77%) SQL DBA
6 3 (5.77%) Exchange Consultant
6 3 (5.77%) Administrator
6 3 (5.77%) Oracle DBA
6 3 (5.77%) DBA
7 2 (3.85%) Senior Manager
7 2 (3.85%) Technical Support
7 2 (3.85%) Support Engineer
Miscellaneous
1 9 (17.31%) Analytical Skills
1 9 (17.31%) Performance Metrics
2 5 (9.62%) Management Information System
3 4 (7.69%) Life Science
4 3 (5.77%) Clustering
5 2 (3.85%) Copywriting
5 2 (3.85%) Social Media
Operating Systems
1 10 (19.23%) Windows
2 1 (1.92%) Windows 2000
2 1 (1.92%) Windows NT
2 1 (1.92%) Windows XP
Processes & Methodologies
1 43 (82.69%) ITIL
2 26 (50.00%) Service Delivery
3 25 (48.08%) Incident Management
4 20 (38.46%) Problem Management
5 16 (30.77%) Root Cause Analysis
5 16 (30.77%) Change Management
5 16 (30.77%) ITSM
6 9 (17.31%) Resource Management
7 7 (13.46%) Penetration Testing
7 7 (13.46%) Stakeholder Management
7 7 (13.46%) Asset Management
7 7 (13.46%) Disaster Recovery
7 7 (13.46%) Capacity Planning
7 7 (13.46%) IT Asset Management
8 6 (11.54%) Line Management
8 6 (11.54%) Capacity Management
8 6 (11.54%) Performance Management
9 5 (9.62%) Migration
10 3 (5.77%) B2B
10 3 (5.77%) BCP
Programming Languages
1 5 (9.62%) SQL
2 3 (5.77%) Shell Script
2 3 (5.77%) PL/SQL
Qualifications
1 20 (38.46%) ITIL Certification
2 14 (26.92%) MCSE
2 14 (26.92%) Microsoft Certification
3 12 (23.08%) MCITP
4 9 (17.31%) MCSA
4 9 (17.31%) VMware Certified Professional (VCP)
5 6 (11.54%) SC Cleared
5 6 (11.54%) Security Cleared
6 2 (3.85%) Degree
Quality Assurance & Compliance
1 11 (21.15%) SLA
2 2 (3.85%) ISO 9001
System Software
1 15 (28.85%) Active Directory
2 5 (9.62%) Hyper-V
2 5 (9.62%) vSphere
3 3 (5.77%) Oracle RAC
Systems Management
1 5 (9.62%) SCCM
Vendors
1 17 (32.69%) Microsoft
2 14 (26.92%) HP
3 9 (17.31%) Dell
3 9 (17.31%) VMware
3 9 (17.31%) IBM
4 6 (11.54%) Cisco
5 5 (9.62%) NetApp
6 3 (5.77%) Oracle
6 3 (5.77%) Citrix
7 1 (1.92%) Juniper
7 1 (1.92%) CheckPoint
7 1 (1.92%) F5
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £28000 - £35000 per annum
Posted: 3 days ago