The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 42 69 55
Rank change year-on-year
+27 -14
Permanent jobs citing Service Management 46 18 35
As % of all permanent IT jobs located in Southampton 5.84% 1.98% 4.18%
As % of the Processes & Methodologies category 7.00% 2.38% 5.12%
Number of salaries quoted 31 16 32
Average salary £52,500 £40,000 £35,000
Average salary % change year-on-year
+31.25% +14.28%
90% offered a salary of more than £19,000 £36,500 £20,500
10% offered a salary of more than £60,000 £55,000 £69,500
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
657 755 683
As % of all permanent IT jobs located in Southampton 83.38% 83.15% 81.60%
Number of salaries quoted 501 659 612
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £60,000 £66,200 £57,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 22 May 2015, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (50.75%) Microsoft
2 31 (46.27%) Active Directory
3 27 (40.30%) Service Delivery
4 22 (32.84%) Windows
5 21 (31.34%) MS Excel
5 21 (31.34%) ITIL
6 19 (28.36%) VMware
6 19 (28.36%) Linux
6 19 (28.36%) HP
6 19 (28.36%) UNIX
6 19 (28.36%) Cisco
6 19 (28.36%) NetApp
6 19 (28.36%) VMware Infrastructure
6 19 (28.36%) Microsoft Azure
6 19 (28.36%) vSphere
6 19 (28.36%) Hyper-V
6 19 (28.36%) vCloud
6 19 (28.36%) Office 365
6 19 (28.36%) Private Cloud
7 18 (26.87%) NAS
7 18 (26.87%) Identity Management
7 18 (26.87%) SAN
8 17 (25.37%) Project Management
9 16 (23.88%) Microsoft Certification
9 16 (23.88%) MCSE
10 15 (22.39%) MCSA
10 15 (22.39%) Disaster Recovery
11 13 (19.40%) SC Cleared
11 13 (19.40%) Security Cleared
12 11 (16.42%) High Availability

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 22 May 2015, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.45%) NetWeaver
2 1 (1.49%) WebSphere
Applications
1 21 (31.34%) MS Excel
2 3 (4.48%) MS Office
Cloud Services
1 19 (28.36%) Microsoft Azure
1 19 (28.36%) Office 365
Communications & Networking
1 18 (26.87%) NAS
1 18 (26.87%) SAN
2 6 (8.96%) Firewall
3 4 (5.97%) Cisco ASA
4 2 (2.99%) MPLS
4 2 (2.99%) OSPF
4 2 (2.99%) BGP
4 2 (2.99%) VoIP
4 2 (2.99%) WLAN
4 2 (2.99%) Ethernet
4 2 (2.99%) TCP/IP
4 2 (2.99%) VPN
4 2 (2.99%) VLAN
5 1 (1.49%) LDAP
Database & Business Intelligence
1 6 (8.96%) Relational Database
1 6 (8.96%) SQL Server
2 1 (1.49%) DB2
General
1 8 (11.94%) Retail
2 4 (5.97%) Finance
Job Titles
1 20 (29.85%) Consultant
2 19 (28.36%) Senior Consultant
2 19 (28.36%) Technical Consultant
2 19 (28.36%) Senior Technical Consultant
2 19 (28.36%) Designer
3 18 (26.87%) Analyst
4 17 (25.37%) Service Analyst
4 17 (25.37%) Technical Designer
4 17 (25.37%) Service Desk Analyst
4 17 (25.37%) Infrastructure Designer
5 6 (8.96%) Delivery Manager
5 6 (8.96%) Services Delivery Manager
5 6 (8.96%) Service Manager
5 6 (8.96%) 1st Line Support
6 2 (2.99%) Network Designer
7 1 (1.49%) IT Services Manager
7 1 (1.49%) Solutions Consultant
7 1 (1.49%) Infrastructure Architect
7 1 (1.49%) IT Services Delivery Manager
7 1 (1.49%) Architect
Libraries, Frameworks & Software Standards
1 7 (10.45%) .NET
2 4 (5.97%) COM
3 1 (1.49%) Tivoli Directory Integrator
Miscellaneous
1 19 (28.36%) Private Cloud
2 3 (4.48%) Analytical Skills
3 1 (1.49%) Computer Science
Operating Systems
1 22 (32.84%) Windows
2 19 (28.36%) Linux
2 19 (28.36%) UNIX
Processes & Methodologies
1 27 (40.30%) Service Delivery
2 21 (31.34%) ITIL
3 18 (26.87%) Identity Management
4 17 (25.37%) Project Management
5 15 (22.39%) Disaster Recovery
6 11 (16.42%) High Availability
7 7 (10.45%) Incident Management
7 7 (10.45%) Problem Management
8 6 (8.96%) E-Commerce
9 4 (5.97%) ITSM
9 4 (5.97%) Asset Management
9 4 (5.97%) Performance Monitoring
9 4 (5.97%) IT Asset Management
9 4 (5.97%) Root Cause Analysis
9 4 (5.97%) Supplier Management
9 4 (5.97%) Penetration Testing
10 3 (4.48%) Service Desk Management
10 3 (4.48%) Mentoring
10 3 (4.48%) Change Management
10 3 (4.48%) Configuration Management
Programming Languages
1 7 (10.45%) Java
1 7 (10.45%) SQL
Qualifications
1 16 (23.88%) Microsoft Certification
1 16 (23.88%) MCSE
2 15 (22.39%) MCSA
3 13 (19.40%) SC Cleared
3 13 (19.40%) Security Cleared
4 8 (11.94%) ITIL Certification
5 3 (4.48%) MCP
5 3 (4.48%) A+ Certification
6 1 (1.49%) Degree
Quality Assurance & Compliance
1 7 (10.45%) SLA
System Software
1 31 (46.27%) Active Directory
2 19 (28.36%) VMware Infrastructure
2 19 (28.36%) vSphere
2 19 (28.36%) Hyper-V
2 19 (28.36%) vCloud
3 6 (8.96%) Oracle RAC
4 1 (1.49%) Tivoli Directory Server
Systems Management
1 1 (1.49%) Tivoli
1 1 (1.49%) Tivoli Identity Manager
Vendors
1 34 (50.75%) Microsoft
2 19 (28.36%) VMware
2 19 (28.36%) HP
2 19 (28.36%) Cisco
2 19 (28.36%) NetApp
3 6 (8.96%) Oracle
4 2 (2.99%) CheckPoint
4 2 (2.99%) Juniper
4 2 (2.99%) F5
5 1 (1.49%) IBM