The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 75 69 56
Rank change year-on-year
-6 -13
Permanent jobs citing Service Management 17 17 25
As % of all permanent IT jobs located in Southampton 1.93% 1.88% 3.23%
As % of the Processes & Methodologies category 2.34% 2.26% 4.42%
Number of salaries quoted 9 14 23
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £20,350 £27,150 £24,300
10% offered a salary of more than £52,000 £70,750 £50,000
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
726 751 565
As % of all permanent IT jobs located in Southampton 82.31% 82.98% 72.90%
Number of salaries quoted 593 639 526
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £25,800 £27,500
10% offered a salary of more than £65,000 £52,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 30 January 2015, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (60.00%) ITIL
2 16 (40.00%) Cisco
3 13 (32.50%) ITIL Certification
3 13 (32.50%) Service Delivery
4 12 (30.00%) Incident Management
5 11 (27.50%) VMware
5 11 (27.50%) NetApp
5 11 (27.50%) HP
5 11 (27.50%) VMware Infrastructure
5 11 (27.50%) Hyper-V
5 11 (27.50%) Microsoft Azure
5 11 (27.50%) vSphere
5 11 (27.50%) vCloud
5 11 (27.50%) Office 365
6 9 (22.50%) Change Management
6 9 (22.50%) Firewall
7 7 (17.50%) ITSM
7 7 (17.50%) Finance
7 7 (17.50%) Problem Management
7 7 (17.50%) Microsoft Certification
7 7 (17.50%) MCSE
7 7 (17.50%) SC Cleared
7 7 (17.50%) Security Cleared
8 6 (15.00%) Cisco ASA
8 6 (15.00%) Line Management
8 6 (15.00%) Performance Management
9 5 (12.50%) MCSA
9 5 (12.50%) MS Excel
10 4 (10.00%) Microsoft
10 4 (10.00%) Active Directory

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 30 January 2015, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (12.50%) MS Excel
2 4 (10.00%) MS Office
3 1 (2.50%) MS PowerPoint
Cloud Services
1 11 (27.50%) Microsoft Azure
1 11 (27.50%) Office 365
Communications & Networking
1 9 (22.50%) Firewall
2 6 (15.00%) Cisco ASA
3 3 (7.50%) VLAN
3 3 (7.50%) MPLS
3 3 (7.50%) OSPF
3 3 (7.50%) BGP
3 3 (7.50%) VoIP
3 3 (7.50%) WLAN
3 3 (7.50%) Ethernet
3 3 (7.50%) TCP/IP
3 3 (7.50%) VPN
4 1 (2.50%) SAN
4 1 (2.50%) ADSL
4 1 (2.50%) Broadband
4 1 (2.50%) NAS
General
1 7 (17.50%) Finance
2 3 (7.50%) Marketing
3 1 (2.50%) Telecoms
Job Titles
1 11 (27.50%) Senior Technical Consultant
1 11 (27.50%) Technical Consultant
1 11 (27.50%) Senior Consultant
1 11 (27.50%) Consultant
2 6 (15.00%) Service Desk Team Leader
2 6 (15.00%) Team Leader
3 5 (12.50%) Service Manager
4 4 (10.00%) Coordinator
4 4 (10.00%) Delivery Manager
4 4 (10.00%) Services Delivery Manager
4 4 (10.00%) Designer
5 3 (7.50%) Communications Manager
5 3 (7.50%) Information Manager
5 3 (7.50%) Network Designer
5 3 (7.50%) Analyst
6 2 (5.00%) Senior Manager
6 2 (5.00%) Service Analyst
6 2 (5.00%) Service Desk Analyst
6 2 (5.00%) Senior Services Delivery Manager
6 2 (5.00%) Senior Service Manager
Miscellaneous
1 4 (10.00%) Life Science
2 3 (7.50%) Social Media
2 3 (7.50%) Copywriting
2 3 (7.50%) Management Information System
Operating Systems
1 2 (5.00%) Windows
2 1 (2.50%) Linux
2 1 (2.50%) Windows 2000
2 1 (2.50%) UNIX
2 1 (2.50%) Windows NT
2 1 (2.50%) Windows XP
Processes & Methodologies
1 24 (60.00%) ITIL
2 13 (32.50%) Service Delivery
3 12 (30.00%) Incident Management
4 9 (22.50%) Change Management
5 7 (17.50%) ITSM
5 7 (17.50%) Problem Management
6 6 (15.00%) Line Management
6 6 (15.00%) Performance Management
7 4 (10.00%) Disaster Recovery
7 4 (10.00%) Stakeholder Management
7 4 (10.00%) Capacity Planning
8 3 (7.50%) Root Cause Analysis
8 3 (7.50%) IT Asset Management
8 3 (7.50%) Load Balancing
8 3 (7.50%) Network Planning
8 3 (7.50%) Penetration Testing
8 3 (7.50%) Asset Management
8 3 (7.50%) PRINCE2
9 1 (2.50%) Identity Management
9 1 (2.50%) Project Management
Qualifications
1 13 (32.50%) ITIL Certification
2 7 (17.50%) Microsoft Certification
2 7 (17.50%) MCSE
2 7 (17.50%) SC Cleared
2 7 (17.50%) Security Cleared
3 5 (12.50%) MCSA
4 3 (7.50%) Degree
Quality Assurance & Compliance
1 3 (7.50%) ISO 9001
System Software
1 11 (27.50%) VMware Infrastructure
1 11 (27.50%) Hyper-V
1 11 (27.50%) vSphere
1 11 (27.50%) vCloud
2 4 (10.00%) Active Directory
Vendors
1 16 (40.00%) Cisco
2 11 (27.50%) VMware
2 11 (27.50%) NetApp
2 11 (27.50%) HP
3 4 (10.00%) Microsoft
4 3 (7.50%) F5
4 3 (7.50%) Juniper
4 3 (7.50%) CheckPoint
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 days ago