The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 71 61 61
Rank change year-on-year
-10 0
Permanent jobs citing Service Management 13 28 20
As % of all permanent IT jobs located in Southampton 1.61% 3.20% 2.49%
As % of the Processes & Methodologies category 1.95% 3.89% 3.42%
Number of salaries quoted 7 25 19
Average salary £35,000 £36,500 £32,500
Average salary % change year-on-year
-4.10% +12.30%
90% offered a salary of more than £31,500 £19,300 £26,400
10% offered a salary of more than £53,000 £52,500 £42,000
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
668 720 584
As % of all permanent IT jobs located in Southampton 82.98% 82.19% 72.64%
Number of salaries quoted 550 624 545
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £25,500 £28,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 24 December 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (80.95%) ITIL
2 20 (47.62%) ITIL Certification
3 18 (42.86%) Service Delivery
3 18 (42.86%) Incident Management
4 14 (33.33%) ITSM
4 14 (33.33%) Finance
5 13 (30.95%) Change Management
5 13 (30.95%) Problem Management
6 12 (28.57%) Cisco
7 9 (21.43%) HP
7 9 (21.43%) VMware
7 9 (21.43%) Root Cause Analysis
8 7 (16.67%) MCSE
8 7 (16.67%) Microsoft Certification
8 7 (16.67%) NetApp
8 7 (16.67%) Disaster Recovery
8 7 (16.67%) Firewall
8 7 (16.67%) Stakeholder Management
8 7 (16.67%) Asset Management
8 7 (16.67%) Penetration Testing
8 7 (16.67%) VMware Infrastructure
8 7 (16.67%) Hyper-V
8 7 (16.67%) Microsoft Azure
8 7 (16.67%) vSphere
8 7 (16.67%) Capacity Planning
8 7 (16.67%) vCloud
8 7 (16.67%) Office 365
8 7 (16.67%) IT Asset Management
9 6 (14.29%) MS Excel
9 6 (14.29%) Performance Management

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 24 December 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (14.29%) MS Excel
2 4 (9.52%) MS Office
3 1 (2.38%) MS PowerPoint
Cloud Services
1 7 (16.67%) Microsoft Azure
1 7 (16.67%) Office 365
Communications & Networking
1 7 (16.67%) Firewall
2 4 (9.52%) Cisco ASA
3 3 (7.14%) VLAN
3 3 (7.14%) VoIP
3 3 (7.14%) WLAN
3 3 (7.14%) Ethernet
3 3 (7.14%) TCP/IP
3 3 (7.14%) VPN
3 3 (7.14%) MPLS
3 3 (7.14%) OSPF
3 3 (7.14%) BGP
4 1 (2.38%) ADSL
4 1 (2.38%) Broadband
General
1 14 (33.33%) Finance
2 3 (7.14%) Marketing
3 1 (2.38%) Telecoms
Job Titles
1 9 (21.43%) Consultant
1 9 (21.43%) Technical Consultant
2 7 (16.67%) Senior Consultant
2 7 (16.67%) Coordinator
2 7 (16.67%) Service Manager
2 7 (16.67%) Senior Technical Consultant
3 6 (14.29%) Team Leader
3 6 (14.29%) Service Desk Team Leader
4 5 (11.90%) Services Delivery Manager
4 5 (11.90%) Delivery Manager
5 3 (7.14%) Communications Manager
5 3 (7.14%) Information Manager
5 3 (7.14%) Network Designer
5 3 (7.14%) Designer
6 2 (4.76%) Junior Technical Consultant
6 2 (4.76%) Service Transition Manager
6 2 (4.76%) Junior Consultant
6 2 (4.76%) Transition Manager
6 2 (4.76%) Senior Services Delivery Manager
6 2 (4.76%) Senior Service Manager
Miscellaneous
1 5 (11.90%) Management Information System
2 4 (9.52%) Life Science
3 3 (7.14%) Copywriting
3 3 (7.14%) Social Media
4 2 (4.76%) Analytical Skills
4 2 (4.76%) Performance Metrics
Operating Systems
1 3 (7.14%) Windows
2 1 (2.38%) Windows 2000
2 1 (2.38%) Windows NT
2 1 (2.38%) Windows XP
Processes & Methodologies
1 34 (80.95%) ITIL
2 18 (42.86%) Service Delivery
2 18 (42.86%) Incident Management
3 14 (33.33%) ITSM
4 13 (30.95%) Change Management
4 13 (30.95%) Problem Management
5 9 (21.43%) Root Cause Analysis
6 7 (16.67%) Penetration Testing
6 7 (16.67%) Capacity Planning
6 7 (16.67%) Disaster Recovery
6 7 (16.67%) Stakeholder Management
6 7 (16.67%) Asset Management
6 7 (16.67%) IT Asset Management
7 6 (14.29%) Line Management
7 6 (14.29%) Performance Management
8 3 (7.14%) Load Balancing
8 3 (7.14%) Network Planning
8 3 (7.14%) PRINCE2
9 2 (4.76%) Resource Management
9 2 (4.76%) Capacity Management
Qualifications
1 20 (47.62%) ITIL Certification
2 7 (16.67%) MCSE
2 7 (16.67%) Microsoft Certification
3 6 (14.29%) SC Cleared
3 6 (14.29%) Security Cleared
4 5 (11.90%) MCSA
5 3 (7.14%) Degree
6 2 (4.76%) VMware Certified Professional (VCP)
6 2 (4.76%) MCITP
Quality Assurance & Compliance
1 3 (7.14%) ISO 9001
2 2 (4.76%) SLA
System Software
1 7 (16.67%) VMware Infrastructure
1 7 (16.67%) Hyper-V
1 7 (16.67%) vSphere
1 7 (16.67%) vCloud
2 3 (7.14%) Active Directory
Vendors
1 12 (28.57%) Cisco
2 9 (21.43%) HP
2 9 (21.43%) VMware
3 7 (16.67%) NetApp
4 3 (7.14%) CheckPoint
4 3 (7.14%) Microsoft
4 3 (7.14%) Juniper
4 3 (7.14%) F5
5 2 (4.76%) Dell
5 2 (4.76%) IBM