The first table below looks at the demand for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Southampton region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 58 56 49
Rank change year-on-year
-2 -7
Permanent jobs citing Service Management 29 40 40
As % of all permanent IT jobs located in Southampton 3.38% 4.43% 4.60%
As % of the Processes & Methodologies category 4.17% 5.95% 5.78%
Number of salaries quoted 24 39 36
Average salary £38,000 £29,000 £40,000
Average salary % change year-on-year
+31.03% -27.50%
90% offered a salary of more than £30,530 £22,000 £22,500
10% offered a salary of more than £46,900 £55,000 £50,000
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
695 672 692
As % of all permanent IT jobs located in Southampton 80.91% 74.50% 79.54%
Number of salaries quoted 611 629 655
Average salary £40,000 £37,500 £38,500
Average salary % change year-on-year
+6.66% -2.59%
90% offered a salary of more than £27,500 £25,000 £26,900
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Hampshire

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 30 July 2014.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 30 July 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 27 (67.50%) ITIL
2 18 (45.00%) Microsoft
3 17 (42.50%) Service Delivery
4 16 (40.00%) Root Cause Analysis
5 15 (37.50%) Active Directory
6 14 (35.00%) HP
6 14 (35.00%) Microsoft Certification
6 14 (35.00%) MCSE
6 14 (35.00%) Problem Management
6 14 (35.00%) Incident Management
7 13 (32.50%) SLA
8 12 (30.00%) MCITP
9 10 (25.00%) ITSM
9 10 (25.00%) Windows
9 10 (25.00%) ITIL Certification
10 9 (22.50%) IBM
10 9 (22.50%) Dell
10 9 (22.50%) MCSA
10 9 (22.50%) VMware
10 9 (22.50%) Resource Management
10 9 (22.50%) VMware Certified Professional (VCP)
11 7 (17.50%) MS Excel
11 7 (17.50%) Finance
11 7 (17.50%) Change Management
12 6 (15.00%) Capacity Management
13 5 (12.50%) Exchange Server 2013
13 5 (12.50%) Lync
13 5 (12.50%) Exchange Server 2010
13 5 (12.50%) Hyper-V
13 5 (12.50%) vSphere

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 30 July 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.50%) Exchange Server 2013
1 5 (12.50%) Lync
1 5 (12.50%) Exchange Server 2010
1 5 (12.50%) Exchange Server 2007
1 5 (12.50%) MS Exchange
Applications
1 7 (17.50%) MS Excel
2 1 (2.50%) MS Project
2 1 (2.50%) MS Office
Business Applications
1 3 (7.50%) Remedy ITSM
Communications & Networking
1 2 (5.00%) TCP/IP
1 2 (5.00%) VPN
1 2 (5.00%) Firewall
Database & Business Intelligence
1 3 (7.50%) Oracle Database
General
1 7 (17.50%) Finance
2 3 (7.50%) Telecoms
3 2 (5.00%) Electronics
4 1 (2.50%) Legal
Job Titles
1 12 (30.00%) Consultant
2 8 (20.00%) Junior Consultant
2 8 (20.00%) Junior
3 7 (17.50%) Service Manager
3 7 (17.50%) Technical Consultant
3 7 (17.50%) Junior Technical Consultant
4 5 (12.50%) Analyst
5 4 (10.00%) Microsoft Consultant
6 3 (7.50%) Telecoms Business Analyst
6 3 (7.50%) Service Support Manager
6 3 (7.50%) Support Manager
6 3 (7.50%) Delivery Manager
6 3 (7.50%) Exchange Consultant
6 3 (7.50%) Administrator
6 3 (7.50%) DBA
6 3 (7.50%) Oracle DBA
6 3 (7.50%) Services Delivery Manager
6 3 (7.50%) SQL DBA
6 3 (7.50%) Coordinator
6 3 (7.50%) Business Analyst
Miscellaneous
1 3 (7.50%) Management Information System
1 3 (7.50%) Clustering
2 1 (2.50%) Statistics
Operating Systems
1 10 (25.00%) Windows
Processes & Methodologies
1 27 (67.50%) ITIL
2 17 (42.50%) Service Delivery
3 16 (40.00%) Root Cause Analysis
4 14 (35.00%) Problem Management
4 14 (35.00%) Incident Management
5 10 (25.00%) ITSM
6 9 (22.50%) Resource Management
7 7 (17.50%) Change Management
8 6 (15.00%) Capacity Management
9 5 (12.50%) Migration
10 4 (10.00%) Disaster Recovery
10 4 (10.00%) Asset Management
10 4 (10.00%) Penetration Testing
11 3 (7.50%) Business Continuity
11 3 (7.50%) Business Development
11 3 (7.50%) Business Analysis
11 3 (7.50%) Capacity Planning
11 3 (7.50%) Business Continuity Planning
11 3 (7.50%) Stakeholder Management
11 3 (7.50%) GAP Analysis
Programming Languages
1 5 (12.50%) SQL
2 3 (7.50%) Shell Script
2 3 (7.50%) PL/SQL
Qualifications
1 14 (35.00%) Microsoft Certification
1 14 (35.00%) MCSE
2 12 (30.00%) MCITP
3 10 (25.00%) ITIL Certification
4 9 (22.50%) MCSA
4 9 (22.50%) VMware Certified Professional (VCP)
5 3 (7.50%) Security Cleared
6 2 (5.00%) SC Cleared
7 1 (2.50%) ISTQB Foundation Certification
7 1 (2.50%) Degree
7 1 (2.50%) ISEB
Quality Assurance & Compliance
1 13 (32.50%) SLA
System Software
1 15 (37.50%) Active Directory
2 5 (12.50%) Hyper-V
2 5 (12.50%) vSphere
3 3 (7.50%) Oracle RAC
Systems Management
1 5 (12.50%) SCCM
Vendors
1 18 (45.00%) Microsoft
2 14 (35.00%) HP
3 9 (22.50%) IBM
3 9 (22.50%) Dell
3 9 (22.50%) VMware
4 5 (12.50%) NetApp
5 3 (7.50%) Pegasus
5 3 (7.50%) Remedy
5 3 (7.50%) Citrix
5 3 (7.50%) BMC
5 3 (7.50%) Oracle
6 1 (2.50%) Cisco
Southampton, Hampshire
ARM Technology
Salary: £25200 - £36000 per annum
Posted: 5 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £40000 - £55000 per annum + Excellent Benefits
Posted: 6 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £26000 - £38000 per annum + Excellent Benefits
Posted: 6 days ago