The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 57 60 51
Rank change year-on-year
+3 -9
Permanent jobs citing Service Management 25 29 40
As % of all permanent IT jobs located in Southampton 3.50% 3.36% 4.40%
As % of the Processes & Methodologies category 4.30% 4.03% 5.71%
Number of salaries quoted 20 24 39
Average salary £52,500 £38,000 £29,000
Average salary % change year-on-year
+38.15% +31.03%
90% offered a salary of more than £19,850 £30,530 £22,000
10% offered a salary of more than £60,000 £46,900 £55,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
581 719 700
As % of all permanent IT jobs located in Southampton 81.37% 83.41% 77.01%
Number of salaries quoted 492 633 657
Average salary £42,500 £40,325 £37,500
Average salary % change year-on-year
+5.39% +7.53%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 31 July 2015, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 44 (61.11%) Microsoft
2 38 (52.78%) Active Directory
3 36 (50.00%) Service Delivery
4 32 (44.44%) Windows
5 29 (40.28%) Linux
5 29 (40.28%) MS Excel
6 28 (38.89%) ITIL
7 26 (36.11%) UNIX
8 25 (34.72%) SAN
8 25 (34.72%) Project Management
8 25 (34.72%) Identity Management
8 25 (34.72%) NAS
9 17 (23.61%) Disaster Recovery
10 14 (19.44%) VMware
10 14 (19.44%) NetApp
10 14 (19.44%) HP
10 14 (19.44%) Microsoft Certification
10 14 (19.44%) MCSE
10 14 (19.44%) vSphere
10 14 (19.44%) Microsoft Azure
10 14 (19.44%) SC Cleared
10 14 (19.44%) Security Cleared
10 14 (19.44%) VMware Infrastructure
10 14 (19.44%) Hyper-V
10 14 (19.44%) vCloud
10 14 (19.44%) Office 365
10 14 (19.44%) Private Cloud
11 13 (18.06%) High Availability
11 13 (18.06%) MCSA
11 13 (18.06%) Cisco

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 31 July 2015, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.67%) NetWeaver
2 1 (1.39%) WebSphere
Applications
1 29 (40.28%) MS Excel
2 5 (6.94%) MS Office
Cloud Services
1 14 (19.44%) Microsoft Azure
1 14 (19.44%) Office 365
Communications & Networking
1 25 (34.72%) SAN
1 25 (34.72%) NAS
2 1 (1.39%) LDAP
2 1 (1.39%) VoIP
Database & Business Intelligence
1 11 (15.28%) SQL Server
1 11 (15.28%) Relational Database
2 1 (1.39%) DB2
General
1 13 (18.06%) Retail
2 4 (5.56%) Finance
3 2 (2.78%) Manufacturing
Job Titles
1 24 (33.33%) Technical Designer
1 24 (33.33%) Infrastructure Designer
1 24 (33.33%) Designer
2 20 (27.78%) Service Desk Analyst
2 20 (27.78%) Analyst
2 20 (27.78%) Service Analyst
3 15 (20.83%) Consultant
4 14 (19.44%) Senior Consultant
4 14 (19.44%) Technical Consultant
4 14 (19.44%) Senior Technical Consultant
5 9 (12.50%) 1st Line Support
6 8 (11.11%) Services Delivery Manager
6 8 (11.11%) Service Manager
6 8 (11.11%) Delivery Manager
7 4 (5.56%) ICT Service Delivery Manager
8 1 (1.39%) Solutions Consultant
8 1 (1.39%) IT Services Delivery Manager
8 1 (1.39%) IT Services Manager
8 1 (1.39%) Infrastructure Architect
8 1 (1.39%) Support Engineer
Libraries, Frameworks & Software Standards
1 12 (16.67%) .NET
2 5 (6.94%) COM
3 1 (1.39%) Tivoli Directory Integrator
Miscellaneous
1 14 (19.44%) Private Cloud
2 4 (5.56%) Analytical Skills
3 2 (2.78%) Life Science
3 2 (2.78%) Data Centre
4 1 (1.39%) EPoS
4 1 (1.39%) Computer Science
Operating Systems
1 32 (44.44%) Windows
2 29 (40.28%) Linux
3 26 (36.11%) UNIX
Processes & Methodologies
1 36 (50.00%) Service Delivery
2 28 (38.89%) ITIL
3 25 (34.72%) Identity Management
3 25 (34.72%) Project Management
4 17 (23.61%) Disaster Recovery
5 13 (18.06%) High Availability
6 11 (15.28%) E-Commerce
7 9 (12.50%) Incident Management
7 9 (12.50%) Problem Management
8 5 (6.94%) Change Management
9 4 (5.56%) ITSM
9 4 (5.56%) Asset Management
9 4 (5.56%) Penetration Testing
9 4 (5.56%) Supplier Management
9 4 (5.56%) Root Cause Analysis
9 4 (5.56%) Performance Monitoring
9 4 (5.56%) IT Asset Management
10 3 (4.17%) Mentoring
10 3 (4.17%) Service Desk Management
10 3 (4.17%) Configuration Management
Programming Languages
1 12 (16.67%) Java
1 12 (16.67%) SQL
Qualifications
1 14 (19.44%) MCSE
1 14 (19.44%) Microsoft Certification
1 14 (19.44%) SC Cleared
1 14 (19.44%) Security Cleared
2 13 (18.06%) MCSA
3 8 (11.11%) ITIL Certification
4 3 (4.17%) A+ Certification
4 3 (4.17%) MCP
5 1 (1.39%) Degree
Quality Assurance & Compliance
1 7 (9.72%) SLA
System Software
1 38 (52.78%) Active Directory
2 14 (19.44%) vCloud
2 14 (19.44%) VMware Infrastructure
2 14 (19.44%) Hyper-V
2 14 (19.44%) vSphere
3 11 (15.28%) Oracle RAC
4 1 (1.39%) Tivoli Directory Server
Systems Management
1 1 (1.39%) Tivoli
1 1 (1.39%) Tivoli Identity Manager
Vendors
1 44 (61.11%) Microsoft
2 14 (19.44%) HP
2 14 (19.44%) NetApp
2 14 (19.44%) VMware
3 13 (18.06%) Cisco
4 11 (15.28%) Oracle
5 1 (1.39%) SAP
5 1 (1.39%) IBM