The table below looks at the statistics for Service Management skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 58 45 59
Rank change year-on-year
-13 +14
Permanent jobs citing Service Management 30 51 37
As % of all permanent IT jobs located in Southampton 3.50% 5.86% 4.26%
As % of the Processes & Methodologies category 4.32% 7.77% 5.05%
Number of salaries quoted 26 50 31
Average salary £35,000 £30,000 £40,000
Average salary % change year-on-year
+16.66% -25.00%
90% offered a salary of more than £26,500 £27,500 £22,500
10% offered a salary of more than £47,500 £46,000 £65,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
694 656 733
As % of all permanent IT jobs located in Southampton 81.07% 75.40% 84.35%
Number of salaries quoted 616 623 689
Average salary £40,000 £37,500 £38,000
Average salary % change year-on-year
+6.66% -1.31%
90% offered a salary of more than £26,500 £25,000 £27,000
10% offered a salary of more than £55,000 £58,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Southampton region.

Service Management Salary Trend in Southampton

Service Management
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Management across the Southampton region over the 3 months to 2 September 2014.

Service Management Salary Histogram in Southampton

Service Management
Top 30 Related IT Skills in Southampton

For the 6 months to 2 September 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 40 (74.07%) ITIL
2 24 (44.44%) Service Delivery
3 22 (40.74%) ITIL Certification
3 22 (40.74%) Incident Management
4 19 (35.19%) Root Cause Analysis
5 18 (33.33%) Problem Management
6 17 (31.48%) Microsoft
6 17 (31.48%) ITSM
7 15 (27.78%) Active Directory
8 14 (25.93%) HP
8 14 (25.93%) MCSE
8 14 (25.93%) Microsoft Certification
8 14 (25.93%) Finance
8 14 (25.93%) Change Management
9 12 (22.22%) MCITP
10 11 (20.37%) SLA
11 10 (18.52%) Windows
12 9 (16.67%) MCSA
12 9 (16.67%) IBM
12 9 (16.67%) Dell
12 9 (16.67%) VMware
12 9 (16.67%) Resource Management
12 9 (16.67%) VMware Certified Professional (VCP)
13 7 (12.96%) Disaster Recovery
13 7 (12.96%) Stakeholder Management
13 7 (12.96%) MS Excel
13 7 (12.96%) Penetration Testing
13 7 (12.96%) Asset Management
13 7 (12.96%) Capacity Planning
14 6 (11.11%) Capacity Management

Service Management
Top Related IT Skills in Southampton by Category

For the 6 months to 2 September 2014, IT jobs across the Southampton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.26%) MS Exchange
1 5 (9.26%) Exchange Server 2007
1 5 (9.26%) Lync
1 5 (9.26%) Exchange Server 2010
1 5 (9.26%) Exchange Server 2013
Applications
1 7 (12.96%) MS Excel
2 1 (1.85%) MS PowerPoint
2 1 (1.85%) MS Project
2 1 (1.85%) MS Office
Business Applications
1 3 (5.56%) Remedy ITSM
Communications & Networking
1 2 (3.70%) TCP/IP
1 2 (3.70%) VPN
1 2 (3.70%) Firewall
2 1 (1.85%) ADSL
2 1 (1.85%) Broadband
Database & Business Intelligence
1 3 (5.56%) Oracle Database
General
1 14 (25.93%) Finance
2 4 (7.41%) Telecoms
3 2 (3.70%) Electronics
Job Titles
1 12 (22.22%) Consultant
2 9 (16.67%) Service Manager
3 8 (14.81%) Junior Consultant
3 8 (14.81%) Junior
4 7 (12.96%) Coordinator
4 7 (12.96%) Technical Consultant
4 7 (12.96%) Junior Technical Consultant
5 5 (9.26%) Team Leader
5 5 (9.26%) Service Desk Team Leader
6 4 (7.41%) Delivery Manager
6 4 (7.41%) Microsoft Consultant
6 4 (7.41%) Services Delivery Manager
6 4 (7.41%) Analyst
7 3 (5.56%) Business Analyst
7 3 (5.56%) DBA
7 3 (5.56%) Exchange Consultant
7 3 (5.56%) Service Support Manager
7 3 (5.56%) SQL DBA
7 3 (5.56%) Oracle DBA
7 3 (5.56%) Administrator
Miscellaneous
1 5 (9.26%) Management Information System
2 3 (5.56%) Clustering
3 2 (3.70%) Life Science
Operating Systems
1 10 (18.52%) Windows
2 1 (1.85%) Windows 2000
2 1 (1.85%) Windows NT
2 1 (1.85%) Windows XP
Processes & Methodologies
1 40 (74.07%) ITIL
2 24 (44.44%) Service Delivery
3 22 (40.74%) Incident Management
4 19 (35.19%) Root Cause Analysis
5 18 (33.33%) Problem Management
6 17 (31.48%) ITSM
7 14 (25.93%) Change Management
8 9 (16.67%) Resource Management
9 7 (12.96%) Capacity Planning
9 7 (12.96%) Disaster Recovery
9 7 (12.96%) Stakeholder Management
9 7 (12.96%) Asset Management
9 7 (12.96%) Penetration Testing
10 6 (11.11%) Capacity Management
11 5 (9.26%) Performance Management
11 5 (9.26%) Line Management
11 5 (9.26%) Migration
12 3 (5.56%) Business Continuity
12 3 (5.56%) Business Analysis
12 3 (5.56%) GAP Analysis
Programming Languages
1 5 (9.26%) SQL
2 3 (5.56%) Shell Script
2 3 (5.56%) PL/SQL
Qualifications
1 22 (40.74%) ITIL Certification
2 14 (25.93%) MCSE
2 14 (25.93%) Microsoft Certification
3 12 (22.22%) MCITP
4 9 (16.67%) MCSA
4 9 (16.67%) VMware Certified Professional (VCP)
5 5 (9.26%) SC Cleared
5 5 (9.26%) Security Cleared
6 1 (1.85%) ISTQB Foundation Certification
6 1 (1.85%) Degree
6 1 (1.85%) ISEB
Quality Assurance & Compliance
1 11 (20.37%) SLA
System Software
1 15 (27.78%) Active Directory
2 5 (9.26%) Hyper-V
2 5 (9.26%) vSphere
3 3 (5.56%) Oracle RAC
Systems Management
1 5 (9.26%) SCCM
Vendors
1 17 (31.48%) Microsoft
2 14 (25.93%) HP
3 9 (16.67%) Dell
3 9 (16.67%) IBM
3 9 (16.67%) VMware
4 5 (9.26%) NetApp
5 4 (7.41%) Cisco
6 3 (5.56%) Oracle
6 3 (5.56%) Pegasus
6 3 (5.56%) Remedy
6 3 (5.56%) Citrix
6 3 (5.56%) BMC
Southampton, Hampshire
Connectus
Salary: £25000 - £36000 per annum + pension, healthcare
Posted: 6 days ago
Southampton, Hampshire
Ordnance Survey
Salary: From £19,186 to £22,874 per annum plus excellent benefits
Posted: 11 days ago