The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Staffordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 20 17 37
Rank change year-on-year
-3 +20
Contract jobs requiring a 2nd Line Support 5 4 3
As % of all contract IT jobs located in Staffordshire 3.88% 3.54% 1.55%
As % of the Job Titles category 4.10% 3.57% 1.63%
Number of daily rates quoted 1 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£150 - £225
UK excluding London average daily rate £160 £155 £160
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 3 4 1
Average hourly rate £14.50 £12.00 £10.50
Average hourly rate % change year-on-year
+20.83% +14.28%
UK excluding London average hourly rate £14.50 £14.00 £14.00
% change year-on-year
+3.57% -
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Staffordshire
Contract IT job ads with a match in the
Job Titles category
122 112 184
As % of all contract IT jobs located in Staffordshire 94.57% 99.12% 94.85%
Number of daily rates quoted 72 63 106
Average daily rate £325 £300 £330
Average daily rate % change year-on-year
+8.33% -9.09%
90% offered a daily rate of more than £175 £210 £228
10% offered a daily rate of more than £425 £425 £350
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 14 15 12
Average hourly rate £12.00 £16.71 £11.00
Average hourly rate % change year-on-year
-28.18% +51.90%
90% offered a hourly rate of more than £8.50 £12.00 £9.70
10% offered a hourly rate of more than £20.50 £23.30 £19.37
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

2nd Line Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Staffordshire

2nd Line Support
Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Staffordshire region.

2nd Line Support Daily Rate Trend in Staffordshire

2nd Line Support
Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Staffordshire region.

2nd Line Support Hourly Rate Trend in Staffordshire

2nd Line Support
Hourly Rate Histogram in Staffordshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Staffordshire region over the 3 months to 22 October 2014.

2nd Line Support Hourly Rate Histogram in Staffordshire

2nd Line Support
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Staffordshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth - 1 £150 -
Lichfield - - - -
Stafford - - - -
2nd Line Support
West Midlands

2nd Line Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 22 October 2014, IT contractor jobs across the Staffordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 12 (100.00%) Windows
2 10 (83.33%) Active Directory
3 9 (75.00%) Windows XP
4 8 (66.67%) Windows 7
5 7 (58.33%) Microsoft
6 5 (41.67%) SCCM
6 5 (41.67%) MS Office
6 5 (41.67%) Cisco
7 4 (33.33%) Citrix
7 4 (33.33%) 3G
7 4 (33.33%) Wi-Fi
8 3 (25.00%) MS Exchange
8 3 (25.00%) Windows 8
9 2 (16.67%) VoIP
9 2 (16.67%) TCP/IP
9 2 (16.67%) Windows 2000
10 1 (8.33%) Windows Server 2008
10 1 (8.33%) Windows 2000 Server
10 1 (8.33%) Firewall
10 1 (8.33%) Management Information System
10 1 (8.33%) Wireless
10 1 (8.33%) Finance
10 1 (8.33%) VMware
10 1 (8.33%) Backup Exec
10 1 (8.33%) VLAN
10 1 (8.33%) Citrix Presentation Server
10 1 (8.33%) MS Excel
10 1 (8.33%) Client/Server
10 1 (8.33%) ERP
10 1 (8.33%) VPN

2nd Line Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 22 October 2014, IT contractor jobs across the Staffordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) MS Exchange
2 1 (8.33%) Exchange Server 2010
Applications
1 5 (41.67%) MS Office
2 1 (8.33%) MS Excel
Communications & Networking
1 4 (33.33%) 3G
1 4 (33.33%) Wi-Fi
2 2 (16.67%) VoIP
2 2 (16.67%) TCP/IP
3 1 (8.33%) Firewall
3 1 (8.33%) Wireless
3 1 (8.33%) VLAN
3 1 (8.33%) VPN
3 1 (8.33%) LAN
General
1 1 (8.33%) Finance
Miscellaneous
1 1 (8.33%) Management Information System
1 1 (8.33%) Client/Server
Operating Systems
1 12 (100.00%) Windows
2 9 (75.00%) Windows XP
3 8 (66.67%) Windows 7
4 3 (25.00%) Windows 8
5 2 (16.67%) Windows 2000
6 1 (8.33%) Windows Server 2008
6 1 (8.33%) Windows 2000 Server
6 1 (8.33%) Windows Server 2003
Processes & Methodologies
1 1 (8.33%) ERP
System Software
1 10 (83.33%) Active Directory
2 1 (8.33%) Citrix Presentation Server
2 1 (8.33%) vSphere
2 1 (8.33%) XenApp
Systems Management
1 5 (41.67%) SCCM
2 1 (8.33%) Backup Exec
Vendors
1 7 (58.33%) Microsoft
2 5 (41.67%) Cisco
3 4 (33.33%) Citrix
4 1 (8.33%) VMware
4 1 (8.33%) Avaya
4 1 (8.33%) Dell