The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 57 47 53
Rank change year-on-year
-10 +6
Permanent jobs requiring a 2nd Line Support 12 21 15
As % of all permanent IT jobs located in Staffordshire 1.95% 3.84% 2.76%
As % of the Job Titles category 1.96% 3.92% 2.79%
Number of salaries quoted 12 21 15
Average salary £23,500 £22,500 £22,000
Average salary % change year-on-year
+4.44% +2.27%
90% offered a salary of more than £22,550 £19,500 £20,000
10% offered a salary of more than £25,350 £25,000 £22,500
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
611 536 537
As % of all permanent IT jobs located in Staffordshire 99.19% 97.99% 98.71%
Number of salaries quoted 552 473 462
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £22,450 £21,000
10% offered a salary of more than £50,000 £57,500 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Staffordshire

2nd Line Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Staffordshire region.

2nd Line Support Salary Trend in Staffordshire

2nd Line Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Staffordshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent -1 5 £24,000 -4.00%
Tamworth -6 5 £23,500 +23.68% 1
Lichfield -7 1 £17,500 -13.58%
Stoke-on-Trent -10 1 £22,500 - 1
2nd Line Support
West Midlands

2nd Line Support
Top 26 Related IT Skills in Staffordshire

For the 6 months to 12 February 2016, IT jobs across the Staffordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (64.71%) Windows
2 10 (58.82%) Windows Server
2 10 (58.82%) Hyper-V
2 10 (58.82%) McAfee ePO
2 10 (58.82%) Windows Server 2012
2 10 (58.82%) Server Building
2 10 (58.82%) VMware Infrastructure
2 10 (58.82%) VLAN
2 10 (58.82%) VMware
2 10 (58.82%) SQL Server
2 10 (58.82%) Site Server
2 10 (58.82%) Windows Server 2003
2 10 (58.82%) Intel Security
2 10 (58.82%) Active Directory
3 6 (35.29%) ITIL
4 5 (29.41%) EPoS
4 5 (29.41%) Continuous Improvement
5 1 (5.88%) MCITP
5 1 (5.88%) Microsoft Certification
5 1 (5.88%) NetApp
5 1 (5.88%) MCP
5 1 (5.88%) MCSE
5 1 (5.88%) CSS
5 1 (5.88%) HTML
5 1 (5.88%) PHP
5 1 (5.88%) MySQL

2nd Line Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 12 February 2016, IT jobs across the Staffordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (58.82%) Site Server
Communications & Networking
1 10 (58.82%) VLAN
Database & Business Intelligence
1 10 (58.82%) SQL Server
2 1 (5.88%) MySQL
Libraries, Frameworks & Software Standards
1 1 (5.88%) CSS
1 1 (5.88%) HTML
Miscellaneous
1 5 (29.41%) EPoS
Operating Systems
1 11 (64.71%) Windows
2 10 (58.82%) Windows Server
2 10 (58.82%) Windows Server 2003
2 10 (58.82%) Windows Server 2012
Processes & Methodologies
1 10 (58.82%) Server Building
2 6 (35.29%) ITIL
3 5 (29.41%) Continuous Improvement
Programming Languages
1 1 (5.88%) PHP
Qualifications
1 1 (5.88%) MCITP
1 1 (5.88%) MCP
1 1 (5.88%) MCSE
1 1 (5.88%) Microsoft Certification
System Software
1 10 (58.82%) Active Directory
1 10 (58.82%) Hyper-V
1 10 (58.82%) VMware Infrastructure
Systems Management
1 10 (58.82%) McAfee ePO
Vendors
1 10 (58.82%) Intel Security
1 10 (58.82%) VMware
2 1 (5.88%) NetApp
Tamworth, Staffordshire
Big Red Recruitment
Salary: £21000 - £25000 per annum + training and excellent package
Posted: 13 hours ago
Stoke-On-Trent, Staffordshire
Oscar
Salary: £21000 - £28000 per annum + Benefits
Posted: 3 days ago
Uttoxeter, Staffordshire
Colossus Associates
Salary: £20000 - £25000 per annum, Benefits Excellent
Posted: 4 days ago