The first table below looks at the demand for ITSM skills in IT contracts advertised for the Staffordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Staffordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - -
Contract jobs citing ITSM 0 0 0
As % of all contract IT jobs located in Staffordshire - - -
As % of the Processes & Methodologies category - - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £354 £400 £398
% change year-on-year
-11.62% +0.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Staffordshire
Contract IT job ads with a match in the
Processes & Methodologies category
88 58 141
As % of all contract IT jobs located in Staffordshire 68.75% 61.05% 66.51%
Number of daily rates quoted 52 32 60
Average daily rate £320 £320 £310
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £250 £200 £250
10% offered a daily rate of more than £400 £410 £358
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 8 5 10
Average hourly rate £16.75 £20.65 £35.00
Average hourly rate % change year-on-year
-18.86% -41.01%
90% offered a hourly rate of more than £12.75 £15.31 £28.60
10% offered a hourly rate of more than £23.46 £21.29 £62.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
West Midlands

ITSM
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Staffordshire

ITSM
Top 9 Related IT Skills in Staffordshire

For the 6 months to 18 April 2014, IT contractor jobs across the Staffordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 2 (100.00%) Symantec
1 2 (100.00%) Norton AntiVirus
1 2 (100.00%) Risk Management
1 2 (100.00%) SLA
1 2 (100.00%) Incident Management
1 2 (100.00%) SCCM
2 1 (50.00%) Microsoft
2 1 (50.00%) ITIL
2 1 (50.00%) Manufacturing

ITSM
Top Related IT Skills in Staffordshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Staffordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 1 (50.00%) Manufacturing
Job Titles
1 2 (100.00%) Desktop Support
1 2 (100.00%) 2nd Line Support
2 1 (50.00%) Desktop Support Analyst
2 1 (50.00%) Desktop Analyst
2 1 (50.00%) Analyst
2 1 (50.00%) Support Analyst
Processes & Methodologies
1 2 (100.00%) Risk Management
1 2 (100.00%) Incident Management
2 1 (50.00%) ITIL
Quality Assurance & Compliance
1 2 (100.00%) SLA
Systems Management
1 2 (100.00%) Norton AntiVirus
1 2 (100.00%) SCCM
Vendors
1 2 (100.00%) Symantec
2 1 (50.00%) Microsoft