The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 110 96 106
Rank change year-on-year
-14 +10
Contract jobs citing ITSM 34 26 17
As % of all contract IT jobs located in the West Midlands 1.05% 1.04% 0.66%
As % of the Processes & Methodologies category 1.29% 1.33% 0.89%
Number of daily rates quoted 18 19 6
Median daily rate £360 £400 £300
Median daily rate % change year-on-year
-10.00% +33.33%
90% offered a daily rate of more than £98 £165 £210
10% offered a daily rate of more than £486 £494 £388
UK excluding London median daily rate £375 £366 £425
% change year-on-year
+2.38% -13.82%
Number of hourly rates quoted 1 4 0
Median hourly rate £13.50 £24.03 -
Median hourly rate % change year-on-year
-43.81% -
UK excluding London median hourly rate £13.00 £27.37 £14.50
% change year-on-year
-52.50% +88.75%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2634 1949 1914
As % of all contract IT jobs located in the West Midlands 81.27% 78.15% 74.85%
Number of daily rates quoted 1565 1138 1002
Median daily rate £400 £390 £375
Median daily rate % change year-on-year
+2.56% +4.00%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £550 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 60 100 113
Median hourly rate £20.50 £31.44 £30.00
Median hourly rate % change year-on-year
-34.79% +4.80%
90% offered a hourly rate of more than £12.43 £12.35 £13.00
10% offered a hourly rate of more than £41.60 £40.00 £42.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

ITSM
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Midlands region.

ITSM Daily Rate Trend in the West Midlands

ITSM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Midlands region over the 3 months to 27 September 2016.

ITSM Daily Rate Histogram in the West Midlands

ITSM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Midlands region.

ITSM Hourly Rate Trend in the West Midlands

ITSM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire -24 8 £390 -9.30%
Solihull - 8 £425 -
Birmingham -13 7 £450 +12.50% 6
Worcestershire - 5 £105 - 1
Warwickshire -8 2 - -
Dudley - 2 - -
Herefordshire - 1 £100 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITSM.

1 53 (86.89%) ITIL
2 52 (85.25%) Service Management
3 24 (39.34%) Security Cleared
4 23 (37.70%) SC Cleared
5 18 (29.51%) ITIL V3
5 18 (29.51%) Service Delivery
5 18 (29.51%) Windows
6 15 (24.59%) Configuration Management
7 13 (21.31%) Microsoft
7 13 (21.31%) CMDB
8 11 (18.03%) Unix
8 11 (18.03%) SQL
8 11 (18.03%) Oracle
9 10 (16.39%) MS Office
9 10 (16.39%) CA
9 10 (16.39%) Finance
9 10 (16.39%) Degree
10 9 (14.75%) Spring
10 9 (14.75%) Computer Science
10 9 (14.75%) ServiceNow
10 9 (14.75%) Oracle Database
10 9 (14.75%) SevOne
10 9 (14.75%) Analytical Skills
10 9 (14.75%) Oracle OWB
10 9 (14.75%) Hibernate
10 9 (14.75%) FCAPS
10 9 (14.75%) EMC
10 9 (14.75%) BusinessObjects
10 9 (14.75%) Cisco
10 9 (14.75%) JUnit

ITSM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.11%) WebLogic
2 2 (3.28%) SharePoint
3 1 (1.64%) BizTalk Server
Applications
1 10 (16.39%) MS Office
2 3 (4.92%) MS Project
3 1 (1.64%) MS Excel
3 1 (1.64%) MS PowerPoint
3 1 (1.64%) MS Visio
Business Applications
1 1 (1.64%) Infor LN
1 1 (1.64%) Orchard Housing
1 1 (1.64%) Remedy ITSM
Cloud Services
1 3 (4.92%) SaaS
2 2 (3.28%) Google Apps
Communications & Networking
1 9 (14.75%) FCAPS
2 8 (13.11%) Ethernet
2 8 (13.11%) MPLS
3 4 (6.56%) Firewall
3 4 (6.56%) SAN
4 3 (4.92%) LAN
4 3 (4.92%) Wi-Fi
4 3 (4.92%) WLAN
5 1 (1.64%) HTTP
5 1 (1.64%) HTTPS
5 1 (1.64%) Internet
5 1 (1.64%) Intranet
5 1 (1.64%) iSCSI
5 1 (1.64%) NAS
5 1 (1.64%) VoIP
5 1 (1.64%) VPN
Database & Business Intelligence
1 9 (14.75%) BusinessObjects
1 9 (14.75%) Oracle Database
1 9 (14.75%) Oracle OWB
1 9 (14.75%) Oracle Reports
2 8 (13.11%) RDBMS
2 8 (13.11%) Relational Database
3 5 (8.20%) Oracle Database 10g
4 1 (1.64%) Oracle Database 11g
4 1 (1.64%) Oracle Database 12c
4 1 (1.64%) QlikView
4 1 (1.64%) SQL Server
Development Applications
1 9 (14.75%) JUnit
1 9 (14.75%) Oracle Forms
2 8 (13.11%) Ant
2 8 (13.11%) Artifactory
2 8 (13.11%) ClearQuest
2 8 (13.11%) Eclipse
2 8 (13.11%) Jenkins
2 8 (13.11%) JIRA
2 8 (13.11%) Maven
2 8 (13.11%) Toad
General
1 10 (16.39%) Finance
2 3 (4.92%) Marketing
3 2 (3.28%) Retail
4 1 (1.64%) Billing
Job Titles
1 12 (19.67%) Analyst
2 10 (16.39%) Architect
2 10 (16.39%) Service Manager
3 9 (14.75%) Developer
4 8 (13.11%) Delivery Manager
4 8 (13.11%) Network Architect
5 7 (11.48%) Services Delivery Manager
6 6 (9.84%) Cisco Architect
6 6 (9.84%) Cisco Network Architect
6 6 (9.84%) Deployment Engineer
7 5 (8.20%) Business Analyst
7 5 (8.20%) Java Developer
7 5 (8.20%) Oracle Developer
7 5 (8.20%) Service Analyst
8 4 (6.56%) PL/SQL Developer
8 4 (6.56%) SC Cleared Java Developer
8 4 (6.56%) SQL Developer
9 3 (4.92%) Service Desk Analyst
10 2 (3.28%) Database Developer
10 2 (3.28%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 9 (14.75%) Hibernate
1 9 (14.75%) HTML
1 9 (14.75%) Spring
1 9 (14.75%) Struts
1 9 (14.75%) XML
2 8 (13.11%) Apache CXF
2 8 (13.11%) J2EE
2 8 (13.11%) JSP
2 8 (13.11%) Servlets
2 8 (13.11%) Web Services
3 5 (8.20%) Middleware
4 1 (1.64%) CSS
4 1 (1.64%) EDI
Miscellaneous
1 13 (21.31%) CMDB
2 9 (14.75%) Analytical Skills
2 9 (14.75%) Computer Science
3 4 (6.56%) Economics
4 3 (4.92%) Data Structures
4 3 (4.92%) Management Information System
4 3 (4.92%) Private Cloud
5 2 (3.28%) Driving Licence
5 2 (3.28%) Mathematics
5 2 (3.28%) NHS
5 2 (3.28%) PMI
6 1 (1.64%) Data Centre
6 1 (1.64%) FMCG
Operating Systems
1 18 (29.51%) Windows
2 11 (18.03%) Unix
3 6 (9.84%) Windows 7
4 4 (6.56%) Linux
5 3 (4.92%) Mac OS X
5 3 (4.92%) MVS
6 2 (3.28%) Windows XP
7 1 (1.64%) Windows 10
7 1 (1.64%) Windows Server
Processes & Methodologies
1 53 (86.89%) ITIL
2 52 (85.25%) Service Management
3 18 (29.51%) ITIL V3
3 18 (29.51%) Service Delivery
4 15 (24.59%) Configuration Management
5 9 (14.75%) OO
6 8 (13.11%) Change Management
6 8 (13.11%) Continuous Integration
6 8 (13.11%) Customer Engagement
6 8 (13.11%) Defect Tracking
6 8 (13.11%) OOP
6 8 (13.11%) Stakeholder Management
6 8 (13.11%) UML
7 7 (11.48%) Network Management
8 6 (9.84%) Continuous Improvement
8 6 (9.84%) Service Design
9 5 (8.20%) Release Management
10 4 (6.56%) High Availability
10 4 (6.56%) Incident Management
10 4 (6.56%) Performance Management
Programming Languages
1 11 (18.03%) SQL
2 9 (14.75%) Java
2 9 (14.75%) PL/SQL
3 6 (9.84%) C++
3 6 (9.84%) VB
4 1 (1.64%) JavaScript
4 1 (1.64%) Jython
4 1 (1.64%) PowerShell
4 1 (1.64%) Python
Qualifications
1 24 (39.34%) Security Cleared
2 23 (37.70%) SC Cleared
3 10 (16.39%) Degree
4 8 (13.11%) OCPJP
4 8 (13.11%) Oracle Certification
5 5 (8.20%) ISEB
6 4 (6.56%) ITIL Certification
7 3 (4.92%) A+ Certification
7 3 (4.92%) MCSE
7 3 (4.92%) Microsoft Certification
8 2 (3.28%) ITIL Foundation Certificate
8 2 (3.28%) MCP
8 2 (3.28%) PMI Certification
9 1 (1.64%) BC Cleared
9 1 (1.64%) DV Cleared
9 1 (1.64%) NVQ Level 4
9 1 (1.64%) Sun Certification
Quality Assurance & Compliance
1 7 (11.48%) SLA
2 1 (1.64%) ISO/IEC 27001
2 1 (1.64%) Sarbanes-Oxley
System Software
1 2 (3.28%) Active Directory
Systems Management
1 2 (3.28%) AirWatch
2 1 (1.64%) BladeLogic
2 1 (1.64%) HP Operations Orchestration
2 1 (1.64%) Puppet
2 1 (1.64%) SCOrch
Vendors
1 13 (21.31%) Microsoft
2 11 (18.03%) Oracle
3 10 (16.39%) CA
4 9 (14.75%) Cisco
4 9 (14.75%) EMC
4 9 (14.75%) ServiceNow
4 9 (14.75%) SevOne
5 6 (9.84%) BT
6 4 (6.56%) HP
7 3 (4.92%) Dell
8 2 (3.28%) Google
8 2 (3.28%) Kaspersky
9 1 (1.64%) BMC
9 1 (1.64%) Citrix
9 1 (1.64%) Fujitsu
9 1 (1.64%) Infor
9 1 (1.64%) Orchard
9 1 (1.64%) Remedy
West Midlands
Uniting Ambition
Rate: £500 per day
Posted: 10 hours ago
Birmingham, United Kingdom
West Midlands Fire Service
Rate: £26,556 - £28,203
Posted: 4 days ago