The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 100 103 103
Rank change year-on-year
+3 0
Contract jobs citing ITSM 20 16 1
As % of all contract IT jobs located in the West Midlands 0.84% 0.67% 0.051%
As % of the Processes & Methodologies category 1.13% 0.88% 0.074%
Number of daily rates quoted 13 4 1
Average daily rate
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of your Daily Rate
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£163 £425 £350
Average daily rate % change year-on-year
-61.76% +21.42%
UK excluding London average daily rate £375 £386 £348
% change year-on-year
-2.91% +11.15%
Number of hourly rates quoted 5 0 0
Average hourly rate £23.00 - -
UK excluding London average hourly rate £18.51 £16.88 £15.50
% change year-on-year
+9.68% +8.87%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1774 1811 1354
As % of all contract IT jobs located in the West Midlands 74.23% 75.33% 68.80%
Number of daily rates quoted 1086 962 671
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £260 £240 £250
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 83 134 62
Average hourly rate £28.69 £31.50 £37.80
Average hourly rate % change year-on-year
-8.92% -16.66%
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Midlands region.

ITSM Daily Rate Trend in the West Midlands

ITSM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Midlands region over the 3 months to 28 July 2015.

ITSM Daily Rate Histogram in the West Midlands

ITSM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Midlands region.

ITSM Hourly Rate Trend in the West Midlands

ITSM
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the West Midlands region over the 3 months to 28 July 2015.

ITSM Hourly Rate Histogram in the West Midlands

ITSM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +10 6 £163 -53.57% 1
Birmingham +4 6 £400 -5.82% 3
Warwickshire -7 2 - -
Shropshire -1 1 - - 1
Dudley - 1 £80 -
Solihull - 1 - -
Worcestershire - 1 £115 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2015, IT contractor jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 34 (85.00%) Service Management
2 29 (72.50%) ITIL
3 13 (32.50%) Windows
4 12 (30.00%) Microsoft
5 11 (27.50%) Change Management
5 11 (27.50%) Finance
6 9 (22.50%) ITIL V3
6 9 (22.50%) SLA
7 8 (20.00%) MS Office
7 8 (20.00%) Stakeholder Management
7 8 (20.00%) Configuration Management
7 8 (20.00%) Continuous Improvement
8 7 (17.50%) Microsoft Certification
8 7 (17.50%) ITIL Certification
8 7 (17.50%) Service Delivery
8 7 (17.50%) MCSE
8 7 (17.50%) MS Excel
8 7 (17.50%) Active Directory
9 6 (15.00%) Automotive
10 5 (12.50%) Google
10 5 (12.50%) Windows Server 2008
10 5 (12.50%) Windows Server 2003
10 5 (12.50%) MS Exchange
10 5 (12.50%) Business Intelligence
10 5 (12.50%) Data Modelling
10 5 (12.50%) Analytical Skills
10 5 (12.50%) Logical Data Model
11 4 (10.00%) Server Monitoring
11 4 (10.00%) MCP
11 4 (10.00%) NVQ Level 4

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2015, IT contractor jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.50%) MS Exchange
Applications
1 8 (20.00%) MS Office
2 7 (17.50%) MS Excel
3 1 (2.50%) MS Project
Business Applications
1 2 (5.00%) Teamcenter
Cloud Services
1 4 (10.00%) Google Apps
2 3 (7.50%) Office 365
Communications & Networking
1 1 (2.50%) LAN
1 1 (2.50%) VoIP
1 1 (2.50%) WAN
1 1 (2.50%) DHCP
1 1 (2.50%) TCP/IP
1 1 (2.50%) DNS
Database & Business Intelligence
1 2 (5.00%) MS Access
1 2 (5.00%) Data Warehouse
Development Applications
1 1 (2.50%) ClearCase
General
1 11 (27.50%) Finance
2 6 (15.00%) Automotive
3 2 (5.00%) Local Government
3 2 (5.00%) German Language
3 2 (5.00%) Telecoms
4 1 (2.50%) Polish Language
4 1 (2.50%) French Language
4 1 (2.50%) Banking
Job Titles
1 17 (42.50%) Analyst
2 7 (17.50%) Support Analyst
3 6 (15.00%) Service Analyst
4 5 (12.50%) Service Desk Analyst
5 3 (7.50%) Desktop Analyst
5 3 (7.50%) ITSM Consultant
5 3 (7.50%) Consultant
5 3 (7.50%) Architect
6 2 (5.00%) Data Analyst
6 2 (5.00%) Help Desk Analyst
6 2 (5.00%) Enterprise Architect
6 2 (5.00%) Customer Support Analyst
6 2 (5.00%) Customer Analyst
7 1 (2.50%) IT Services Manager
7 1 (2.50%) Implementation Manager
7 1 (2.50%) Operations Analyst
7 1 (2.50%) 1st Line Support
7 1 (2.50%) Team Leader
7 1 (2.50%) Systems Support Analyst
7 1 (2.50%) IT Architect
Miscellaneous
1 5 (12.50%) Analytical Skills
2 3 (7.50%) Management Information System
2 3 (7.50%) Statistics
3 2 (5.00%) CMDB
3 2 (5.00%) Data Integration
4 1 (2.50%) E-Learning
4 1 (2.50%) Blackberry
Operating Systems
1 13 (32.50%) Windows
2 5 (12.50%) Windows Server 2003
2 5 (12.50%) Windows Server 2008
3 3 (7.50%) Windows 7
3 3 (7.50%) Windows XP
4 1 (2.50%) Android
4 1 (2.50%) Apple iOS
4 1 (2.50%) Windows 8
Processes & Methodologies
1 34 (85.00%) Service Management
2 29 (72.50%) ITIL
3 11 (27.50%) Change Management
4 9 (22.50%) ITIL V3
5 8 (20.00%) Continuous Improvement
5 8 (20.00%) Configuration Management
5 8 (20.00%) Stakeholder Management
6 7 (17.50%) Service Delivery
7 5 (12.50%) Data Modelling
7 5 (12.50%) Business Intelligence
7 5 (12.50%) Logical Data Model
8 4 (10.00%) Analytics
8 4 (10.00%) Server Monitoring
8 4 (10.00%) Release Management
8 4 (10.00%) BPR
9 3 (7.50%) Process Architecture
9 3 (7.50%) Asset Management
9 3 (7.50%) Information Security
10 2 (5.00%) PLM
10 2 (5.00%) Six Sigma
Programming Languages
1 2 (5.00%) SQL
Qualifications
1 7 (17.50%) MCSE
1 7 (17.50%) Microsoft Certification
1 7 (17.50%) ITIL Certification
2 4 (10.00%) NVQ Level 4
2 4 (10.00%) MCP
3 2 (5.00%) Security Cleared
3 2 (5.00%) ISTQB
3 2 (5.00%) ISEB
4 1 (2.50%) MCITP
4 1 (2.50%) Degree
4 1 (2.50%) DV Cleared
Quality Assurance & Compliance
1 9 (22.50%) SLA
2 2 (5.00%) COBIT
2 2 (5.00%) ISO 9001
2 2 (5.00%) Data Quality
3 1 (2.50%) QA
System Software
1 7 (17.50%) Active Directory
Systems Management
1 2 (5.00%) SCCM
Vendors
1 12 (30.00%) Microsoft
2 5 (12.50%) Google
3 3 (7.50%) ServiceNow
3 3 (7.50%) Citrix
4 1 (2.50%) CheckPoint
4 1 (2.50%) McAfee
4 1 (2.50%) HP
4 1 (2.50%) Dell
4 1 (2.50%) Cisco
Telford, Shropshire
Reed Technology
Rate: £380 - £480 per day
Posted: 5 days ago
Birmingham, West Midlands (County)
Connectus
Rate: £35 per hour
Posted: 5 days ago
Birmingham
Lawrence Harvey
Rate: £350.00 - £400 per day
Posted: 14 days ago