The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 107 96 104
Rank change year-on-year
-11 +8
Contract jobs citing ITSM 37 22 16
As % of all contract IT jobs located in the West Midlands 1.17% 0.91% 0.66%
As % of the Processes & Methodologies category 1.43% 1.20% 0.85%
Number of daily rates quoted 24 15 4
Median daily rate £390 £375 £425
Median daily rate % change year-on-year
+4.00% -11.76%
90% offered a daily rate of more than £100 £134 £373
10% offered a daily rate of more than £480 £502 £478
UK excluding London median daily rate £365 £375 £388
% change year-on-year
-2.66% -3.22%
Number of hourly rates quoted 2 5 0
Median hourly rate £13.50 £23.00 -
Median hourly rate % change year-on-year
-41.30% -
UK excluding London median hourly rate £19.70 £19.26 £16.88
% change year-on-year
+2.28% +14.13%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2587 1828 1880
As % of all contract IT jobs located in the West Midlands 82.13% 75.88% 77.14%
Number of daily rates quoted 1573 1124 999
Median daily rate £400 £375 £365
Median daily rate % change year-on-year
+6.66% +2.73%
90% offered a daily rate of more than £270 £260 £238
10% offered a daily rate of more than £525 £525 £513
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 55 84 135
Median hourly rate £17.00 £30.00 £31.50
Median hourly rate % change year-on-year
-43.33% -4.76%
90% offered a hourly rate of more than £13.00 £13.06 £12.80
10% offered a hourly rate of more than £38.00 £42.88 £42.00
UK excluding London median hourly rate £30.00 £30.50 £26.50
% change year-on-year
-1.63% +15.09%

ITSM
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Midlands region.

ITSM Daily Rate Trend in the West Midlands

ITSM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Midlands region over the 3 months to 30 July 2016.

ITSM Daily Rate Histogram in the West Midlands

ITSM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Midlands region.

ITSM Hourly Rate Trend in the West Midlands

ITSM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -10 11 £440 +9.93% 4
Worcestershire +4 7 £105 -8.92% 1
Solihull -9 5 £425 -
Shropshire -33 3 £430 -
Dudley - 3 £100 -
Warwickshire 0 1 £338 - 1
West Bromwich - 1 £300 -
Herefordshire - 1 £100 -
Staffordshire - 1 £403 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITSM.

1 53 (88.33%) ITIL
2 47 (78.33%) Service Management
3 24 (40.00%) Windows
4 18 (30.00%) Security Cleared
5 16 (26.67%) SC Cleared
6 15 (25.00%) Unix
7 14 (23.33%) XML
7 14 (23.33%) HTML
7 14 (23.33%) SQL
8 13 (21.67%) PL/SQL
8 13 (21.67%) Java
8 13 (21.67%) Oracle
8 13 (21.67%) JUnit
8 13 (21.67%) BusinessObjects
8 13 (21.67%) Spring
8 13 (21.67%) Oracle OWB
8 13 (21.67%) Hibernate
8 13 (21.67%) Oracle Database
9 12 (20.00%) Relational Database
9 12 (20.00%) ITIL V3
9 12 (20.00%) Service Delivery
9 12 (20.00%) Eclipse
9 12 (20.00%) Toad
9 12 (20.00%) RDBMS
9 12 (20.00%) WebLogic
9 12 (20.00%) JSP
9 12 (20.00%) Servlets
9 12 (20.00%) J2EE
10 11 (18.33%) Ant
10 11 (18.33%) Web Services

ITSM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (20.00%) WebLogic
2 1 (1.67%) BizTalk Server
2 1 (1.67%) SharePoint
Applications
1 9 (15.00%) MS Office
2 1 (1.67%) MS Project
Business Applications
1 1 (1.67%) Infor LN
1 1 (1.67%) Orchard Housing
1 1 (1.67%) Remedy ITSM
Cloud Services
1 3 (5.00%) SaaS
2 2 (3.33%) Google Apps
Communications & Networking
1 3 (5.00%) FCAPS
1 3 (5.00%) Firewall
1 3 (5.00%) LAN
1 3 (5.00%) SAN
1 3 (5.00%) Wi-Fi
1 3 (5.00%) WLAN
2 2 (3.33%) Ethernet
2 2 (3.33%) MPLS
3 1 (1.67%) Intranet
3 1 (1.67%) VoIP
3 1 (1.67%) VPN
Database & Business Intelligence
1 13 (21.67%) BusinessObjects
1 13 (21.67%) Oracle Database
1 13 (21.67%) Oracle OWB
2 12 (20.00%) RDBMS
2 12 (20.00%) Relational Database
3 11 (18.33%) Oracle Reports
4 5 (8.33%) Oracle Database 10g
5 1 (1.67%) Oracle Database 11g
5 1 (1.67%) Oracle Database 12c
5 1 (1.67%) QlikView
Development Applications
1 13 (21.67%) JUnit
2 12 (20.00%) Eclipse
2 12 (20.00%) Toad
3 11 (18.33%) Ant
3 11 (18.33%) Artifactory
3 11 (18.33%) ClearQuest
3 11 (18.33%) Jenkins
3 11 (18.33%) JIRA
3 11 (18.33%) Maven
3 11 (18.33%) Oracle Forms
4 3 (5.00%) PVCS
General
1 8 (13.33%) Finance
2 3 (5.00%) Marketing
3 1 (1.67%) Retail
Job Titles
1 15 (25.00%) Analyst
2 14 (23.33%) Developer
3 9 (15.00%) Business Analyst
3 9 (15.00%) Service Manager
4 8 (13.33%) Java Developer
5 7 (11.67%) Oracle Developer
5 7 (11.67%) SQL Developer
6 6 (10.00%) Delivery Manager
6 6 (10.00%) Deployment Engineer
6 6 (10.00%) PL/SQL Developer
7 5 (8.33%) Services Delivery Manager
8 4 (6.67%) SC Cleared Java Developer
8 4 (6.67%) Service Analyst
9 3 (5.00%) Architect
9 3 (5.00%) Head of Service Management
9 3 (5.00%) ITIL Manager
9 3 (5.00%) ITIL Service Manager
9 3 (5.00%) Network Architect
9 3 (5.00%) Service Desk Analyst
10 2 (3.33%) Desktop Support Analyst
Libraries, Frameworks & Software Standards
1 14 (23.33%) HTML
1 14 (23.33%) XML
2 13 (21.67%) Hibernate
2 13 (21.67%) Spring
3 12 (20.00%) J2EE
3 12 (20.00%) JSP
3 12 (20.00%) Servlets
4 11 (18.33%) Apache CXF
4 11 (18.33%) Web Services
5 9 (15.00%) Struts
6 4 (6.67%) Middleware
7 2 (3.33%) CSS
7 2 (3.33%) OC4J
8 1 (1.67%) EDI
Miscellaneous
1 10 (16.67%) Analytical Skills
2 7 (11.67%) Computer Science
2 7 (11.67%) Data Structures
3 4 (6.67%) CMDB
3 4 (6.67%) Management Information System
4 3 (5.00%) Economics
4 3 (5.00%) Private Cloud
5 2 (3.33%) Driving Licence
5 2 (3.33%) NHS
6 1 (1.67%) Data Centre
6 1 (1.67%) FMCG
Operating Systems
1 24 (40.00%) Windows
2 15 (25.00%) Unix
3 9 (15.00%) Windows 7
4 3 (5.00%) Android
4 3 (5.00%) Apple iOS
4 3 (5.00%) Linux
4 3 (5.00%) Mac OS X
4 3 (5.00%) MVS
5 2 (3.33%) Windows XP
6 1 (1.67%) Windows 10
Processes & Methodologies
1 53 (88.33%) ITIL
2 47 (78.33%) Service Management
3 12 (20.00%) ITIL V3
3 12 (20.00%) Service Delivery
4 11 (18.33%) Change Management
4 11 (18.33%) Continuous Integration
4 11 (18.33%) Defect Tracking
4 11 (18.33%) OO
4 11 (18.33%) OOP
4 11 (18.33%) UML
5 10 (16.67%) Continuous Improvement
6 8 (13.33%) User Acceptance Testing
7 7 (11.67%) Six Sigma
7 7 (11.67%) Test Scripting
8 6 (10.00%) Configuration Management
9 4 (6.67%) High Availability
10 3 (5.00%) Performance Monitoring
10 3 (5.00%) Problem Management
10 3 (5.00%) Release Management
10 3 (5.00%) Supplier Management
Programming Languages
1 14 (23.33%) SQL
2 13 (21.67%) Java
2 13 (21.67%) PL/SQL
3 10 (16.67%) C++
3 10 (16.67%) VB
4 1 (1.67%) C
4 1 (1.67%) JavaScript
Qualifications
1 18 (30.00%) Security Cleared
2 16 (26.67%) SC Cleared
3 8 (13.33%) Degree
3 8 (13.33%) OCPJP
3 8 (13.33%) Oracle Certification
4 7 (11.67%) ITIL Certification
5 4 (6.67%) MCSE
5 4 (6.67%) Microsoft Certification
5 4 (6.67%) Sun Certification
6 3 (5.00%) A+ Certification
6 3 (5.00%) MCP
7 1 (1.67%) ISEB
7 1 (1.67%) MCITP
7 1 (1.67%) NVQ Level 4
Quality Assurance & Compliance
1 9 (15.00%) SLA
System Software
1 4 (6.67%) Active Directory
Systems Management
1 2 (3.33%) AirWatch
Vendors
1 13 (21.67%) Oracle
2 9 (15.00%) Microsoft
3 7 (11.67%) ServiceNow
4 5 (8.33%) Google
5 3 (5.00%) CA
5 3 (5.00%) Cisco
5 3 (5.00%) EMC
5 3 (5.00%) Intel Security
5 3 (5.00%) SevOne
6 2 (3.33%) Dell
6 2 (3.33%) HP
6 2 (3.33%) Kaspersky
7 1 (1.67%) BMC
7 1 (1.67%) BT
7 1 (1.67%) Citrix
7 1 (1.67%) Infor
7 1 (1.67%) Orchard
7 1 (1.67%) Remedy