The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 119 98 93
Rank change year-on-year
-21 -5
Contract jobs citing ITSM 16 26 24
As % of all contract IT jobs located in the West Midlands 0.58% 1.01% 1.02%
As % of the Processes & Methodologies category 0.71% 1.28% 1.40%
Number of daily rates quoted 9 10 4
Median daily rate £338 £350 £350
Median daily rate % change year-on-year
-3.57% -
90% offered a daily rate of more than £161 £228 £237
10% offered a daily rate of more than £430 £463 £428
UK excluding London median daily rate £335 £400 £405
% change year-on-year
-16.25% -1.23%
Number of hourly rates quoted 0 3 6
Median hourly rate - £15.00 £13.06
Median hourly rate % change year-on-year
- +14.89%
UK excluding London median hourly rate £11.16 £18.05 £15.00
% change year-on-year
-38.18% +20.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2255 2033 1710
As % of all contract IT jobs located in the West Midlands 82.42% 79.35% 72.46%
Number of daily rates quoted 1385 1120 998
Median daily rate £413 £400 £375
Median daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £550 £550 £498
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 60 76 89
Median hourly rate £19.61 £25.00 £25.00
Median hourly rate % change year-on-year
-21.56% -
90% offered a hourly rate of more than £12.29 £11.08 £13.00
10% offered a hourly rate of more than £55.00 £45.00 £37.80
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

ITSM
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Midlands region.

ITSM Daily Rate Trend in the West Midlands

ITSM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Midlands region over the 3 months to 9 December 2016.

ITSM Daily Rate Histogram in the West Midlands

ITSM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Midlands region.

ITSM Hourly Rate Trend in the West Midlands

ITSM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire 0 4 £390 -
Warwickshire -5 3 £183 -57.05%
Solihull +2 2 - -
Worcestershire - 2 £265 -
Coventry - 2 £425 -
Birmingham -23 1 - - 1
West Bromwich - 1 £338 -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ITSM.

1 44 (81.48%) ITIL
1 44 (81.48%) Service Management
2 20 (37.04%) Security Cleared
2 20 (37.04%) ITIL V3
3 19 (35.19%) SC Cleared
4 14 (25.93%) Configuration Management
5 13 (24.07%) CMDB
6 12 (22.22%) Service Delivery
6 12 (22.22%) Microsoft
7 11 (20.37%) Analytical Skills
8 10 (18.52%) ServiceNow
8 10 (18.52%) CA
8 10 (18.52%) Change Management
9 9 (16.67%) FCAPS
9 9 (16.67%) EMC
9 9 (16.67%) Cisco
9 9 (16.67%) MS Office
9 9 (16.67%) Windows
9 9 (16.67%) SevOne
10 8 (14.81%) Customer Engagement
10 8 (14.81%) Service Design
10 8 (14.81%) Ethernet
10 8 (14.81%) MPLS
10 8 (14.81%) Incident Management
10 8 (14.81%) Stakeholder Management
11 7 (12.96%) Finance
11 7 (12.96%) ITIL Certification
11 7 (12.96%) Network Management
11 7 (12.96%) Process Improvement
12 6 (11.11%) Problem Management

ITSM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.85%) SharePoint
Applications
1 9 (16.67%) MS Office
2 3 (5.56%) MS Project
3 1 (1.85%) MS Excel
3 1 (1.85%) MS PowerPoint
3 1 (1.85%) MS Visio
Business Applications
1 3 (5.56%) Remedy ITSM
2 1 (1.85%) Orchard Housing
Cloud Services
1 3 (5.56%) SaaS
2 2 (3.70%) G Suite
Communications & Networking
1 9 (16.67%) FCAPS
2 8 (14.81%) Ethernet
2 8 (14.81%) MPLS
3 4 (7.41%) Firewall
3 4 (7.41%) SAN
4 3 (5.56%) LAN
4 3 (5.56%) Wi-Fi
4 3 (5.56%) WLAN
5 1 (1.85%) HTTP
5 1 (1.85%) HTTPS
5 1 (1.85%) Internet
5 1 (1.85%) iSCSI
5 1 (1.85%) NAS
5 1 (1.85%) VPN
Database & Business Intelligence
1 1 (1.85%) BusinessObjects
1 1 (1.85%) Oracle Database
1 1 (1.85%) Oracle Database 10g
1 1 (1.85%) Oracle Database 11g
1 1 (1.85%) Oracle Database 12c
1 1 (1.85%) Oracle OWB
1 1 (1.85%) Oracle Reports
1 1 (1.85%) SQL Server
Development Applications
1 1 (1.85%) Ant
1 1 (1.85%) Artifactory
1 1 (1.85%) ClearQuest
1 1 (1.85%) Jenkins
1 1 (1.85%) JIRA
1 1 (1.85%) JUnit
1 1 (1.85%) Maven
1 1 (1.85%) Oracle Forms
General
1 7 (12.96%) Finance
2 3 (5.56%) Marketing
3 1 (1.85%) Billing
3 1 (1.85%) Manufacturing
3 1 (1.85%) Military
3 1 (1.85%) Retail
Job Titles
1 13 (24.07%) Analyst
2 12 (22.22%) Architect
3 8 (14.81%) Network Architect
4 6 (11.11%) Cisco Architect
4 6 (11.11%) Cisco Network Architect
4 6 (11.11%) Deployment Engineer
4 6 (11.11%) Service Analyst
5 4 (7.41%) Business Analyst
5 4 (7.41%) Incident Manager
6 3 (5.56%) Delivery Manager
6 3 (5.56%) Major Incident Manager
6 3 (5.56%) Service Desk Analyst
6 3 (5.56%) Service Manager
6 3 (5.56%) Transition Analyst
7 2 (3.70%) Deployment Officer
7 2 (3.70%) Desktop Rollout Engineer
7 2 (3.70%) Head of IT
7 2 (3.70%) Help Desk Support Analyst
7 2 (3.70%) Rollout Engineer
7 2 (3.70%) Service Transition Analyst
Libraries, Frameworks & Software Standards
1 4 (7.41%) Middleware
2 1 (1.85%) Apache CXF
2 1 (1.85%) Hibernate
2 1 (1.85%) Spring
2 1 (1.85%) Struts
2 1 (1.85%) Web Services
Miscellaneous
1 13 (24.07%) CMDB
2 11 (20.37%) Analytical Skills
3 4 (7.41%) Data Structures
3 4 (7.41%) Economics
4 3 (5.56%) Driving Licence
4 3 (5.56%) Private Cloud
5 2 (3.70%) Computer Science
5 2 (3.70%) Management Information System
5 2 (3.70%) Mathematics
5 2 (3.70%) PMI
6 1 (1.85%) Data Centre
6 1 (1.85%) Data Integration
6 1 (1.85%) User Experience
Operating Systems
1 9 (16.67%) Windows
2 5 (9.26%) Windows 7
3 4 (7.41%) Linux
4 3 (5.56%) Mac OS X
4 3 (5.56%) MVS
4 3 (5.56%) Unix
5 1 (1.85%) Windows 10
5 1 (1.85%) Windows Server
Processes & Methodologies
1 44 (81.48%) ITIL
1 44 (81.48%) Service Management
2 20 (37.04%) ITIL V3
3 14 (25.93%) Configuration Management
4 12 (22.22%) Service Delivery
5 10 (18.52%) Change Management
6 8 (14.81%) Customer Engagement
6 8 (14.81%) Incident Management
6 8 (14.81%) Service Design
6 8 (14.81%) Stakeholder Management
7 7 (12.96%) Network Management
7 7 (12.96%) Process Improvement
8 6 (11.11%) Problem Management
9 4 (7.41%) Performance Management
9 4 (7.41%) Performance Monitoring
9 4 (7.41%) Release Management
9 4 (7.41%) Security Management
9 4 (7.41%) SOA
9 4 (7.41%) Test Scripting
9 4 (7.41%) User Acceptance Testing
Programming Languages
1 2 (3.70%) SQL
2 1 (1.85%) C
2 1 (1.85%) C++
2 1 (1.85%) Java
2 1 (1.85%) JavaScript
2 1 (1.85%) Jython
2 1 (1.85%) PL/SQL
2 1 (1.85%) PowerShell
2 1 (1.85%) Python
2 1 (1.85%) VB
Qualifications
1 20 (37.04%) Security Cleared
2 19 (35.19%) SC Cleared
3 7 (12.96%) ITIL Certification
4 5 (9.26%) ISEB
5 4 (7.41%) Degree
6 3 (5.56%) A+ Certification
7 2 (3.70%) ITIL Foundation Certificate
7 2 (3.70%) MCSE
7 2 (3.70%) Microsoft Certification
7 2 (3.70%) NVQ Level 4
7 2 (3.70%) PMI Certification
8 1 (1.85%) BC Cleared
8 1 (1.85%) DV Cleared
8 1 (1.85%) OCPJP
8 1 (1.85%) Oracle Certification
Quality Assurance & Compliance
1 4 (7.41%) SLA
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) Sarbanes-Oxley
System Software
1 2 (3.70%) Active Directory
Systems Management
1 1 (1.85%) BladeLogic
1 1 (1.85%) HP Operations Orchestration
1 1 (1.85%) Puppet
1 1 (1.85%) SCOrch
Vendors
1 12 (22.22%) Microsoft
2 10 (18.52%) CA
2 10 (18.52%) ServiceNow
3 9 (16.67%) Cisco
3 9 (16.67%) EMC
3 9 (16.67%) SevOne
4 6 (11.11%) BT
5 3 (5.56%) Oracle
5 3 (5.56%) Remedy
6 2 (3.70%) Google
6 2 (3.70%) HP
7 1 (1.85%) BMC
7 1 (1.85%) Casewise
7 1 (1.85%) Citrix
7 1 (1.85%) Dell
7 1 (1.85%) Fujitsu
7 1 (1.85%) LANDesk
7 1 (1.85%) Orchard
7 1 (1.85%) SAP
Birmingham, West Midlands (County)
onezeero.
Rate: £250 - £275 per day
Posted: 13 hours ago