The table below looks at the statistics for ITSM skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 113 103 98
Rank change year-on-year
-10 -5
Contract jobs citing ITSM 23 22 18
As % of all contract IT jobs located in the West Midlands 0.80% 0.81% 0.77%
As % of the Processes & Methodologies category 0.98% 1.07% 1.03%
Number of daily rates quoted 17 14 10
Average daily rate £375 £180 £425
Average daily rate % change year-on-year
+108.33% -57.64%
90% offered a daily rate of more than £107 £113 £324
10% offered a daily rate of more than £470 £374 £453
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1 2 0
Average hourly rate £15.93 £16.53 -
Average hourly rate % change year-on-year
-3.64% -
UK excluding London average hourly rate £13.23 £13.14 £18.00
% change year-on-year
+0.64% -27.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2343 2060 1744
As % of all contract IT jobs located in the West Midlands 80.99% 75.62% 74.28%
Number of daily rates quoted 1303 1239 932
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £255 £260 £250
10% offered a daily rate of more than £550 £520 £490
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 49 104 96
Average hourly rate £19.61 £29.00 £32.50
Average hourly rate % change year-on-year
-32.37% -10.76%
90% offered a hourly rate of more than £10.81 £15.00 £10.83
10% offered a hourly rate of more than £42.50 £39.50 £37.80
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

ITSM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the West Midlands

ITSM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the West Midlands region.

ITSM Daily Rate Trend in the West Midlands

ITSM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the West Midlands region over the 3 months to 1 May 2016.

ITSM Daily Rate Histogram in the West Midlands

ITSM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the West Midlands region.

ITSM Hourly Rate Trend in the West Midlands

ITSM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the West Midlands region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +13 14 £388 +34.78%
Warwickshire -3 4 £115 -32.84% 1
Dudley +6 2 £90 +12.50%
Worcestershire -5 1 £650 +377.94%
Solihull -10 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 May 2016, IT contractor jobs across the West Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 38 (84.44%) ITIL
2 28 (62.22%) Service Management
3 18 (40.00%) Change Management
4 17 (37.78%) Analytical Skills
5 13 (28.89%) ITIL Certification
6 12 (26.67%) ServiceNow
7 11 (24.44%) Windows
8 10 (22.22%) Finance
8 10 (22.22%) User Acceptance Testing
8 10 (22.22%) Test Scripting
8 10 (22.22%) ITIL V3
9 9 (20.00%) Data Structures
9 9 (20.00%) Six Sigma
10 7 (15.56%) Security Cleared
11 6 (13.33%) SLA
11 6 (13.33%) HTML
11 6 (13.33%) XML
12 5 (11.11%) Java
12 5 (11.11%) SQL
12 5 (11.11%) Configuration Management
12 5 (11.11%) Google
12 5 (11.11%) Continuous Improvement
12 5 (11.11%) Windows 7
13 4 (8.89%) Relational Database
13 4 (8.89%) Oracle Database
13 4 (8.89%) Management Information System
13 4 (8.89%) Oracle OWB
13 4 (8.89%) Hibernate
13 4 (8.89%) Spring
13 4 (8.89%) Problem Management

ITSM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 May 2016, IT contractor jobs across the West Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.89%) WebLogic
2 1 (2.22%) BizTalk Server
2 1 (2.22%) SharePoint
Applications
1 3 (6.67%) MS Office
Business Applications
1 2 (4.44%) Remedy ITSM
2 1 (2.22%) Infor LN
Cloud Services
1 2 (4.44%) Google Apps
Communications & Networking
1 1 (2.22%) Intranet
1 1 (2.22%) LAN
1 1 (2.22%) VoIP
1 1 (2.22%) WAN
Database & Business Intelligence
1 4 (8.89%) BusinessObjects
1 4 (8.89%) Oracle Database
1 4 (8.89%) Oracle OWB
1 4 (8.89%) RDBMS
1 4 (8.89%) Relational Database
2 2 (4.44%) Oracle Reports
3 1 (2.22%) QlikView
Development Applications
1 4 (8.89%) Eclipse
1 4 (8.89%) JUnit
1 4 (8.89%) Toad
2 3 (6.67%) Ant
2 3 (6.67%) Artifactory
2 3 (6.67%) ClearQuest
2 3 (6.67%) Jenkins
2 3 (6.67%) JIRA
2 3 (6.67%) Maven
2 3 (6.67%) PVCS
3 2 (4.44%) Oracle Forms
General
1 10 (22.22%) Finance
2 1 (2.22%) Banking
2 1 (2.22%) Legal
2 1 (2.22%) Retail
Job Titles
1 16 (35.56%) Analyst
2 10 (22.22%) Business Analyst
3 9 (20.00%) ITIL Manager
4 6 (13.33%) Developer
5 5 (11.11%) Service Manager
6 4 (8.89%) Change Manager
6 4 (8.89%) Consultant
6 4 (8.89%) Desktop Support
6 4 (8.89%) ITIL Service Manager
6 4 (8.89%) ITSM Analyst
7 3 (6.67%) Head of Service Management
7 3 (6.67%) ITIL Change Manager
7 3 (6.67%) Java Developer
7 3 (6.67%) SQL Developer
8 2 (4.44%) Desktop Analyst
8 2 (4.44%) Desktop Engineer
8 2 (4.44%) Desktop Support Engineer
8 2 (4.44%) IT Manager
8 2 (4.44%) Oracle Developer
8 2 (4.44%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (13.33%) HTML
1 6 (13.33%) XML
2 4 (8.89%) Hibernate
2 4 (8.89%) J2EE
2 4 (8.89%) JSP
2 4 (8.89%) Servlets
2 4 (8.89%) Spring
3 3 (6.67%) Apache CXF
3 3 (6.67%) Web Services
4 2 (4.44%) CSS
4 2 (4.44%) OC4J
5 1 (2.22%) EDI
5 1 (2.22%) Middleware
Miscellaneous
1 17 (37.78%) Analytical Skills
2 9 (20.00%) Data Structures
3 4 (8.89%) Management Information System
4 2 (4.44%) Computer Science
5 1 (2.22%) CMDB
5 1 (2.22%) Data Centre
5 1 (2.22%) FMCG
5 1 (2.22%) Mobile Banking
Operating Systems
1 11 (24.44%) Windows
2 5 (11.11%) Windows 7
3 4 (8.89%) Unix
4 3 (6.67%) Android
4 3 (6.67%) Apple iOS
5 2 (4.44%) Windows XP
Processes & Methodologies
1 38 (84.44%) ITIL
2 28 (62.22%) Service Management
3 18 (40.00%) Change Management
4 10 (22.22%) ITIL V3
4 10 (22.22%) Test Scripting
4 10 (22.22%) User Acceptance Testing
5 9 (20.00%) Six Sigma
6 5 (11.11%) Configuration Management
6 5 (11.11%) Continuous Improvement
7 4 (8.89%) Problem Management
8 3 (6.67%) Continuous Integration
8 3 (6.67%) Defect Tracking
8 3 (6.67%) Identity Management
8 3 (6.67%) OO
8 3 (6.67%) OOP
8 3 (6.67%) Service Delivery
8 3 (6.67%) Supplier Management
8 3 (6.67%) UML
9 2 (4.44%) PRINCE2
9 2 (4.44%) Stakeholder Management
Programming Languages
1 5 (11.11%) Java
1 5 (11.11%) SQL
2 4 (8.89%) C++
2 4 (8.89%) PL/SQL
2 4 (8.89%) VB
3 1 (2.22%) C
3 1 (2.22%) JavaScript
Qualifications
1 13 (28.89%) ITIL Certification
2 7 (15.56%) Security Cleared
3 3 (6.67%) MCP
3 3 (6.67%) MCSE
3 3 (6.67%) Microsoft Certification
3 3 (6.67%) SC Cleared
3 3 (6.67%) Sun Certification
4 2 (4.44%) Degree
5 1 (2.22%) ISTQB
5 1 (2.22%) MCITP
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 3 (6.67%) QA
System Software
1 3 (6.67%) Active Directory
Systems Management
1 2 (4.44%) AirWatch
Vendors
1 12 (26.67%) ServiceNow
2 5 (11.11%) Google
3 4 (8.89%) Oracle
4 3 (6.67%) Intel Security
4 3 (6.67%) Microsoft
5 2 (4.44%) Citrix
5 2 (4.44%) Dell
5 2 (4.44%) HP
5 2 (4.44%) Kaspersky
5 2 (4.44%) Remedy
6 1 (2.22%) Avaya
6 1 (2.22%) BMC
6 1 (2.22%) Infor
Warwick, Warwickshire
Connectus
Rate: £325 - £350 per day
Posted: 4 days ago
West Midlands
Reed Technology
Rate: £250 - £350 per day
Posted: 5 days ago