The statistics below represent IT contracts advertised across the Staffordshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 31 29 19
Rank change year-on-year
-2 -10
Contract jobs requiring a Service Desk Analyst 2 2 5
As % of all contract IT jobs located in Staffordshire 0.89% 1.32% 4.13%
As % of the Job Titles category 0.92% 1.45% 4.27%
Number of daily rates quoted 2 0 1
Median daily rate £165 - £150
UK excluding London median daily rate £120 £120 £126
% change year-on-year
- -4.95%
Number of hourly rates quoted 0 1 3
Median hourly rate - £15.00 £8.50
Median hourly rate % change year-on-year
- +76.47%
UK excluding London median hourly rate £12.00 £13.25 £12.56
% change year-on-year
-9.43% +5.49%
Service Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Staffordshire
Contract IT job ads with a match in the
Job Titles category
218 138 117
As % of all contract IT jobs located in Staffordshire 97.32% 91.39% 96.69%
Number of daily rates quoted 138 92 72
Median daily rate £325 £363 £305
Median daily rate % change year-on-year
-10.34% +18.85%
90% offered a daily rate of more than £185 £300 £190
10% offered a daily rate of more than £470 £420 £413
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 13 6 12
Median hourly rate £17.50 £15.00 £9.50
Median hourly rate % change year-on-year
+16.66% +57.89%
90% offered a hourly rate of more than £13.30 £8.00 £8.50
10% offered a hourly rate of more than £45.00 £26.00 £21.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Desk Analyst
Jobs Demand Trend in Staffordshire

The demand trend of IT contracts across the Staffordshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Staffordshire

Service Desk Analyst
Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Staffordshire region.

Service Desk Analyst Daily Rate Trend in Staffordshire

Service Desk Analyst
Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Staffordshire region.

Service Desk Analyst Hourly Rate Trend in Staffordshire

Service Desk Analyst
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 1 £165 - 1
Service Desk Analyst
West Midlands

Service Desk Analyst Skill Set
Top 22 Related IT Skills in Staffordshire

For the 6 months to 27 September 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region featuring Service Desk Analyst in the job title.

1 4 (66.67%) Microsoft
2 3 (50.00%) CRM
2 3 (50.00%) MS Office
2 3 (50.00%) ITIL
3 2 (33.33%) Windows
3 2 (33.33%) MS Excel
3 2 (33.33%) SLA
3 2 (33.33%) Service Management
3 2 (33.33%) Dynamics CRM
3 2 (33.33%) Wiki
4 1 (16.67%) SQL
4 1 (16.67%) Kaspersky
4 1 (16.67%) Kaseya
4 1 (16.67%) Windows 7
4 1 (16.67%) Windows 8
4 1 (16.67%) ServiceNow
4 1 (16.67%) Windows 10
4 1 (16.67%) Remote Desktop
4 1 (16.67%) Management Information System
4 1 (16.67%) BT
4 1 (16.67%) Cisco
4 1 (16.67%) Active Directory

Service Desk Analyst Skill Set
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) MS Office
2 2 (33.33%) MS Excel
Business Applications
1 2 (33.33%) Dynamics CRM
Communications & Networking
1 1 (16.67%) Remote Desktop
Miscellaneous
1 2 (33.33%) Wiki
2 1 (16.67%) Management Information System
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows 8
Processes & Methodologies
1 3 (50.00%) CRM
1 3 (50.00%) ITIL
2 2 (33.33%) Service Management
Programming Languages
1 1 (16.67%) SQL
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 1 (16.67%) Active Directory
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) BT
2 1 (16.67%) Cisco
2 1 (16.67%) Kaseya
2 1 (16.67%) Kaspersky
2 1 (16.67%) ServiceNow