The statistics below represent IT contracts advertised across the West Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 114 97 88
Rank change year-on-year
-17 -9
Contract jobs requiring a Service Desk Analyst 28 25 33
As % of all contract IT jobs located in the West Midlands 0.93% 1.06% 1.40%
As % of the Job Titles category 0.99% 1.11% 1.49%
Number of daily rates quoted 14 9 4
Median daily rate £115 £125 £125
Median daily rate % change year-on-year
-8.00% -
UK excluding London median daily rate £125 £125 £123
% change year-on-year
- +2.04%
Number of hourly rates quoted 9 6 17
Median hourly rate £11.00 £10.06 £16.00
Median hourly rate % change year-on-year
+9.39% -37.15%
90% offered a hourly rate of more than £10.00 £8.50 £9.90
10% offered a hourly rate of more than £12.50 £12.50 £17.50
UK excluding London median hourly rate £14.00 £13.00 £14.00
% change year-on-year
+7.69% -7.14%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2836 2260 2221
As % of all contract IT jobs located in the West Midlands 94.56% 95.52% 94.15%
Number of daily rates quoted 1695 1377 1146
Median daily rate £400 £350 £350
Median daily rate % change year-on-year
+14.28% -
90% offered a daily rate of more than £238 £225 £213
10% offered a daily rate of more than £500 £493 £500
UK excluding London median daily rate £396 £365 £350
% change year-on-year
+8.49% +4.28%
Number of hourly rates quoted 94 138 201
Median hourly rate £16.00 £16.60 £16.00
Median hourly rate % change year-on-year
-3.61% +3.75%
90% offered a hourly rate of more than £10.50 £11.00 £7.50
10% offered a hourly rate of more than £38.00 £29.82 £37.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Service Desk Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the West Midlands

Service Desk Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the West Midlands region.

Service Desk Analyst Daily Rate Trend in the West Midlands

Service Desk Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the West Midlands region over the 3 months to 30 June 2016.

Service Desk Analyst Daily Rate Histogram in the West Midlands

Service Desk Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the West Midlands region.

Service Desk Analyst Hourly Rate Trend in the West Midlands

Service Desk Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the West Midlands region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -11 7 £115 -8.00% 2
Warwickshire - 7 £115 - 1
Worcestershire - 4 £165 - 1
Staffordshire +1 3 £115 - 2
Dudley -3 3 £90 -28.00%
Coventry -8 3 - - 4
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 June 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Desk Analyst in the job title.

1 29 (54.72%) Windows
2 22 (41.51%) Active Directory
3 20 (37.74%) Windows 7
4 16 (30.19%) ITIL
5 12 (22.64%) Microsoft
6 9 (16.98%) MS Office
7 7 (13.21%) Service Management
8 6 (11.32%) Finance
8 6 (11.32%) Microsoft Certification
8 6 (11.32%) MS Excel
8 6 (11.32%) LAN
9 5 (9.43%) MCSE
9 5 (9.43%) MCSA
9 5 (9.43%) WAN
9 5 (9.43%) Citrix
9 5 (9.43%) Security Cleared
10 4 (7.55%) Analytical Skills
10 4 (7.55%) Windows 10
10 4 (7.55%) Incident Management
11 3 (5.66%) Telecoms
11 3 (5.66%) Intel Security
11 3 (5.66%) Service Delivery
11 3 (5.66%) Identity Management
11 3 (5.66%) VPN
11 3 (5.66%) A+ Certification
11 3 (5.66%) Avaya
11 3 (5.66%) Windows XP
11 3 (5.66%) Remote Desktop
11 3 (5.66%) Apple iOS
11 3 (5.66%) Android

Service Desk Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.89%) Exchange Server 2010
1 1 (1.89%) Exchange Server 2013
1 1 (1.89%) MS Exchange
Applications
1 9 (16.98%) MS Office
2 6 (11.32%) MS Excel
3 2 (3.77%) MS PowerPoint
4 1 (1.89%) MS Project
4 1 (1.89%) MS Visio
Cloud Services
1 1 (1.89%) SaaS
Communications & Networking
1 6 (11.32%) LAN
2 5 (9.43%) WAN
3 3 (5.66%) Remote Desktop
3 3 (5.66%) VPN
4 2 (3.77%) IP Telephony
5 1 (1.89%) DHCP
5 1 (1.89%) DNS
5 1 (1.89%) Firewall
5 1 (1.89%) Internet
5 1 (1.89%) Intranet
5 1 (1.89%) SAN
5 1 (1.89%) TCP/IP
5 1 (1.89%) Wi-Fi
5 1 (1.89%) WLAN
General
1 6 (11.32%) Finance
2 3 (5.66%) Telecoms
3 2 (3.77%) Military
4 1 (1.89%) German Language
4 1 (1.89%) Italian Language
4 1 (1.89%) Law
4 1 (1.89%) Legal
4 1 (1.89%) Marketing
4 1 (1.89%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.89%) Middleware
Miscellaneous
1 4 (7.55%) Analytical Skills
2 2 (3.77%) Management Information System
3 1 (1.89%) Blackberry
3 1 (1.89%) Economics
3 1 (1.89%) NHS
3 1 (1.89%) Private Cloud
Operating Systems
1 29 (54.72%) Windows
2 20 (37.74%) Windows 7
3 4 (7.55%) Windows 10
4 3 (5.66%) Android
4 3 (5.66%) Apple iOS
4 3 (5.66%) Windows XP
5 2 (3.77%) Windows 8
6 1 (1.89%) Linux
6 1 (1.89%) Mac OS X
6 1 (1.89%) MVS
6 1 (1.89%) Unix
6 1 (1.89%) Windows Vista
Processes & Methodologies
1 16 (30.19%) ITIL
2 7 (13.21%) Service Management
3 4 (7.55%) Incident Management
4 3 (5.66%) Identity Management
4 3 (5.66%) Service Delivery
5 2 (3.77%) ITIL V3
5 2 (3.77%) Risk Analysis
6 1 (1.89%) CRM
6 1 (1.89%) ITSM
6 1 (1.89%) Load Balancing
6 1 (1.89%) SOA
6 1 (1.89%) Time Management
Programming Languages
1 1 (1.89%) SQL
Qualifications
1 6 (11.32%) Microsoft Certification
2 5 (9.43%) MCSA
2 5 (9.43%) MCSE
2 5 (9.43%) Security Cleared
3 3 (5.66%) A+ Certification
3 3 (5.66%) SC Cleared
4 2 (3.77%) ITIL Foundation Certificate
5 1 (1.89%) CCNA
5 1 (1.89%) Cisco Certification
5 1 (1.89%) DV Cleared
5 1 (1.89%) MCITP
5 1 (1.89%) MCP
Quality Assurance & Compliance
1 2 (3.77%) SLA
2 1 (1.89%) Disclosure Scotland
System Software
1 22 (41.51%) Active Directory
Vendors
1 12 (22.64%) Microsoft
2 5 (9.43%) Citrix
3 3 (5.66%) Avaya
3 3 (5.66%) Google
3 3 (5.66%) Intel Security
4 1 (1.89%) BT
4 1 (1.89%) Cisco
4 1 (1.89%) Kaseya
4 1 (1.89%) Kaspersky
4 1 (1.89%) ServiceNow
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Rate: £13 per hour
Posted: Yesterday
Warwickshire
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Rate: £10 per hour
Posted: 2 days ago