The statistics below represent IT contracts advertised across the West Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 104 94 98
Rank change year-on-year
-10 +4
Contract jobs requiring a Service Desk Analyst 40 31 27
As % of all contract IT jobs located in the West Midlands 1.25% 1.23% 1.05%
As % of the Job Titles category 1.31% 1.30% 1.12%
Number of daily rates quoted 12 7 5
Median daily rate £90 £105 £140
Median daily rate % change year-on-year
-14.28% -25.00%
90% offered a daily rate of more than £80 £99 £98
10% offered a daily rate of more than £162 £178 £159
UK excluding London median daily rate £120 £120 £130
% change year-on-year
- -7.69%
Number of hourly rates quoted 17 13 14
Median hourly rate £11.00 £12.50 £16.75
Median hourly rate % change year-on-year
-12.00% -25.37%
90% offered a hourly rate of more than £10.00 £9.53 £9.55
10% offered a hourly rate of more than £14.60 £15.80 £25.00
UK excluding London median hourly rate £12.00 £13.25 £12.50
% change year-on-year
-9.43% +6.00%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3053 2384 2414
As % of all contract IT jobs located in the West Midlands 95.17% 94.30% 93.93%
Number of daily rates quoted 1831 1377 1214
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £238 £188
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 120 150 166
Median hourly rate £14.75 £15.00 £17.00
Median hourly rate % change year-on-year
-1.66% -11.76%
90% offered a hourly rate of more than £10.00 £10.14 £9.50
10% offered a hourly rate of more than £40.00 £34.20 £32.93
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Desk Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the West Midlands

Service Desk Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the West Midlands region.

Service Desk Analyst Daily Rate Trend in the West Midlands

Service Desk Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the West Midlands region.

Service Desk Analyst Hourly Rate Trend in the West Midlands

Service Desk Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the West Midlands region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +8 11 £130 +13.04% 2
Dudley - 8 £80 -
Coventry -14 6 - - 1
Birmingham -14 4 £108 -40.27% 3
Staffordshire 0 2 £165 - 1
Smethwick - 1 £113 -
West Bromwich - 1 - -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 September 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Desk Analyst in the job title.

1 38 (52.05%) Windows
2 28 (38.36%) ITIL
3 23 (31.51%) Active Directory
4 21 (28.77%) Microsoft
5 20 (27.40%) Windows 7
6 14 (19.18%) SLA
7 11 (15.07%) Service Management
7 11 (15.07%) MS Office
8 10 (13.70%) LAN
8 10 (13.70%) Analytical Skills
9 8 (10.96%) LANDesk
9 8 (10.96%) Risk Analysis
9 8 (10.96%) VPN
10 7 (9.59%) WAN
10 7 (9.59%) Root Cause Analysis
11 5 (6.85%) Windows 10
11 5 (6.85%) Service Delivery
11 5 (6.85%) Finance
12 4 (5.48%) Wi-Fi
12 4 (5.48%) Citrix
12 4 (5.48%) MS Excel
12 4 (5.48%) Windows 8
12 4 (5.48%) ITIL V3
12 4 (5.48%) Incident Management
13 3 (4.11%) Resource Allocation
13 3 (4.11%) Private Cloud
13 3 (4.11%) Marketing
13 3 (4.11%) Load Balancing
13 3 (4.11%) SC Cleared
13 3 (4.11%) Security Cleared

Service Desk Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.37%) Blackberry Enterprise Server
1 1 (1.37%) MS Exchange
Applications
1 11 (15.07%) MS Office
2 4 (5.48%) MS Excel
3 2 (2.74%) MS PowerPoint
4 1 (1.37%) MS Project
4 1 (1.37%) MS Visio
Business Applications
1 2 (2.74%) Dynamics CRM
Cloud Services
1 3 (4.11%) Office 365
1 3 (4.11%) SaaS
Communications & Networking
1 10 (13.70%) LAN
2 8 (10.96%) VPN
3 7 (9.59%) WAN
4 4 (5.48%) Wi-Fi
5 3 (4.11%) Firewall
5 3 (4.11%) SAN
5 3 (4.11%) WLAN
6 2 (2.74%) IP Telephony
6 2 (2.74%) Remote Desktop
7 1 (1.37%) Internet
7 1 (1.37%) Intranet
7 1 (1.37%) TCP/IP
Database & Business Intelligence
1 1 (1.37%) BusinessObjects
General
1 5 (6.85%) Finance
2 3 (4.11%) Marketing
3 2 (2.74%) Telecoms
4 1 (1.37%) Italian Language
4 1 (1.37%) Retail
4 1 (1.37%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (4.11%) Middleware
Miscellaneous
1 10 (13.70%) Analytical Skills
2 3 (4.11%) Economics
2 3 (4.11%) Private Cloud
3 2 (2.74%) Computer Science
3 2 (2.74%) NHS
3 2 (2.74%) Wiki
4 1 (1.37%) Blackberry
4 1 (1.37%) Driving Licence
4 1 (1.37%) Management Information System
Operating Systems
1 38 (52.05%) Windows
2 20 (27.40%) Windows 7
3 5 (6.85%) Windows 10
4 4 (5.48%) Windows 8
5 3 (4.11%) Android
5 3 (4.11%) Apple iOS
5 3 (4.11%) Linux
5 3 (4.11%) Mac OS X
5 3 (4.11%) MVS
5 3 (4.11%) Unix
5 3 (4.11%) Windows XP
6 1 (1.37%) Windows 2000
6 1 (1.37%) Windows Server 2003
6 1 (1.37%) Windows Server 2008
6 1 (1.37%) Windows Vista
Processes & Methodologies
1 28 (38.36%) ITIL
2 11 (15.07%) Service Management
3 8 (10.96%) Risk Analysis
4 7 (9.59%) Root Cause Analysis
5 5 (6.85%) Service Delivery
6 4 (5.48%) Incident Management
6 4 (5.48%) ITIL V3
7 3 (4.11%) CRM
7 3 (4.11%) Identity Management
7 3 (4.11%) ITSM
7 3 (4.11%) Load Balancing
7 3 (4.11%) Resource Allocation
7 3 (4.11%) SOA
8 2 (2.74%) ERP
Programming Languages
1 2 (2.74%) SQL
Qualifications
1 3 (4.11%) A+ Certification
1 3 (4.11%) MCSA
1 3 (4.11%) Microsoft Certification
1 3 (4.11%) SC Cleared
1 3 (4.11%) Security Cleared
2 2 (2.74%) Degree
2 2 (2.74%) MCSE
Quality Assurance & Compliance
1 14 (19.18%) SLA
System Software
1 23 (31.51%) Active Directory
Vendors
1 21 (28.77%) Microsoft
2 8 (10.96%) LANDesk
3 4 (5.48%) Citrix
4 3 (4.11%) Google
4 3 (4.11%) Intel Security
5 2 (2.74%) Avaya
6 1 (1.37%) BT
6 1 (1.37%) Cisco
6 1 (1.37%) Kaseya
6 1 (1.37%) Kaspersky
6 1 (1.37%) ServiceNow
Warwickshire
CPS Group Limited
Rate: £10 per hour
Posted: 10 days ago