The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 82 80 77
Rank change year-on-year
-2 -3
Contract jobs requiring a 1st Line Support 16 14 16
As % of all contract IT jobs located in Surrey 1.32% 1.00% 1.27%
As % of the Job Titles category 1.38% 1.07% 1.38%
Number of daily rates quoted 9 8 5
Average daily rate £110 £143 £113
Average daily rate % change year-on-year
-22.80% +26.66%
90% offered a daily rate of more than £90 £85 £108
10% offered a daily rate of more than £150 £157 £123
UK excluding London average daily rate £120 £125 £80
% change year-on-year
-4.00% +56.25%
Number of hourly rates quoted 5 2 7
Average hourly rate £10.50 £12.45 £13.00
Average hourly rate % change year-on-year
-15.66% -4.23%
90% offered a hourly rate of more than £10.00 £12.01 £12.60
10% offered a hourly rate of more than £12.00 £12.89 £56.60
UK excluding London average hourly rate £11.63 £12.00 £11.50
% change year-on-year
-3.12% +4.34%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1160 1313 1162
As % of all contract IT jobs located in Surrey 95.79% 94.05% 92.08%
Number of daily rates quoted 766 720 629
Average daily rate £413 £375 £375
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £270 £235 £195
10% offered a daily rate of more than £525 £500 £522
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 89 43 57
Average hourly rate £35.00 £17.50 £17.50
Average hourly rate % change year-on-year
+100.00% -
90% offered a hourly rate of more than £11.50 £13.00 £11.25
10% offered a hourly rate of more than £60.62 £47.50 £39.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Surrey region.

1st Line Support Daily Rate Trend in Surrey

1st Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Surrey region.

1st Line Support Hourly Rate Trend in Surrey

1st Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate -2 4 £98 -40.00%
Dorking - 2 £150 -
Farnham - 2 - -
Staines - 2 £103 -
Woking +7 1 £100 -31.03%
Guildford +6 1 - -
Redhill - 1 - -
Egham - 1 £69 - 2
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 5 February 2016, IT contractor jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 16 (57.14%) Windows
2 15 (53.57%) Microsoft
3 10 (35.71%) Active Directory
4 9 (32.14%) MS Office
5 7 (25.00%) ITIL
6 6 (21.43%) MS Excel
6 6 (21.43%) Windows 7
7 5 (17.86%) Windows XP
7 5 (17.86%) MS Exchange
7 5 (17.86%) Blackberry
8 3 (10.71%) Service Management
8 3 (10.71%) Finance
8 3 (10.71%) Incident Management
8 3 (10.71%) Problem Management
8 3 (10.71%) MS PowerPoint
8 3 (10.71%) Information Security
8 3 (10.71%) Remedy
8 3 (10.71%) ITIL Certification
8 3 (10.71%) Sun
8 3 (10.71%) VPN
8 3 (10.71%) SLA
8 3 (10.71%) MS Visio
8 3 (10.71%) Windows Server
8 3 (10.71%) Apple iOS
8 3 (10.71%) Office 365
8 3 (10.71%) Mobile Computing
8 3 (10.71%) Data Centre
8 3 (10.71%) Data Centre Operations
8 3 (10.71%) Ticket Management
9 2 (7.14%) Software License Management

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) MS Exchange
2 2 (7.14%) Exchange Server 2007
2 2 (7.14%) Exchange Server 2010
Applications
1 9 (32.14%) MS Office
2 6 (21.43%) MS Excel
3 3 (10.71%) MS PowerPoint
3 3 (10.71%) MS Visio
Cloud Services
1 3 (10.71%) Office 365
Communications & Networking
1 3 (10.71%) VPN
2 1 (3.57%) LAN
2 1 (3.57%) TCP/IP
2 1 (3.57%) WAN
2 1 (3.57%) Wi-Fi
General
1 3 (10.71%) Finance
Miscellaneous
1 5 (17.86%) Blackberry
2 3 (10.71%) Data Centre
2 3 (10.71%) Mobile Computing
3 2 (7.14%) Smartphone
3 2 (7.14%) Statistics
4 1 (3.57%) NHS
Operating Systems
1 16 (57.14%) Windows
2 6 (21.43%) Windows 7
3 5 (17.86%) Windows XP
4 3 (10.71%) Apple iOS
4 3 (10.71%) Windows Server
5 2 (7.14%) Linux
5 2 (7.14%) Unix
5 2 (7.14%) Windows 8
6 1 (3.57%) Android
6 1 (3.57%) Windows 10
6 1 (3.57%) Windows Server 2003
6 1 (3.57%) Windows Vista
Processes & Methodologies
1 7 (25.00%) ITIL
2 3 (10.71%) Data Centre Operations
2 3 (10.71%) Incident Management
2 3 (10.71%) Information Security
2 3 (10.71%) Problem Management
2 3 (10.71%) Service Management
2 3 (10.71%) Ticket Management
3 2 (7.14%) Migration
3 2 (7.14%) Project Planning
3 2 (7.14%) Root Cause Analysis
3 2 (7.14%) Software License Management
4 1 (3.57%) Asset Management
4 1 (3.57%) IT Asset Management
4 1 (3.57%) Service Delivery
Qualifications
1 3 (10.71%) ITIL Certification
2 2 (7.14%) MCP
Quality Assurance & Compliance
1 3 (10.71%) SLA
2 1 (3.57%) ISO 9000
System Software
1 10 (35.71%) Active Directory
Systems Management
1 1 (3.57%) Backup Exec
1 1 (3.57%) Norton AntiVirus
1 1 (3.57%) SCCM
1 1 (3.57%) ZENworks
Vendors
1 15 (53.57%) Microsoft
2 3 (10.71%) Remedy
2 3 (10.71%) Sun
3 1 (3.57%) Apple
3 1 (3.57%) Cisco
3 1 (3.57%) McAfee
3 1 (3.57%) Symantec
Egham, Surrey
Senitor Associates
Rate: £10 - £14 per hour
Posted: 3 days ago