The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 78 66 77
Rank change year-on-year
-12 +11
Contract jobs requiring a 1st Line Support 11 26 3
As % of all contract IT jobs located in Surrey 0.81% 1.79% 0.24%
As % of the Job Titles category 0.87% 1.93% 0.26%
Number of daily rates quoted 1 12 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£110 £121 £95
Average daily rate % change year-on-year
-9.27% +27.63%
UK excluding London average daily rate £120 £100 £110
% change year-on-year
+20.00% -8.88%
Number of hourly rates quoted 1 12 2
Average hourly rate £10.21 £15.25 £13.00
Average hourly rate % change year-on-year
-33.04% +17.30%
UK excluding London average hourly rate £11.86 £11.00 £11.50
% change year-on-year
+7.77% -4.34%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1268 1348 1170
As % of all contract IT jobs located in Surrey 93.30% 92.71% 93.00%
Number of daily rates quoted 680 774 571
Average daily rate £388 £375 £375
Average daily rate % change year-on-year
+3.33% -
90% offered a daily rate of more than £257 £200 £213
10% offered a daily rate of more than £525 £494 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 62 72 91
Average hourly rate £18.90 £17.38 £16.50
Average hourly rate % change year-on-year
+8.77% +5.30%
90% offered a hourly rate of more than £12.55 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £51.00 £48.18
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Surrey region.

1st Line Support Daily Rate Trend in Surrey

1st Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Surrey region.

1st Line Support Hourly Rate Trend in Surrey

1st Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +9 3 - -
Chertsey +2 2 - -
Walton-on-Thames - 2 - -
Weybridge - 1 - -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 1 May 2015, IT contractor jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 17 (77.27%) Windows
2 16 (72.73%) MS Office
3 12 (54.55%) Microsoft
4 9 (40.91%) Active Directory
4 9 (40.91%) MS Excel
5 7 (31.82%) ITIL
6 5 (22.73%) Windows 7
7 4 (18.18%) VPN
7 4 (18.18%) HP
7 4 (18.18%) Cisco
8 3 (13.64%) VMware
9 2 (9.09%) Finance
9 2 (9.09%) Sun
9 2 (9.09%) TCP/IP
9 2 (9.09%) SLA
9 2 (9.09%) Microsoft Certification
9 2 (9.09%) MCSE
9 2 (9.09%) Windows XP
9 2 (9.09%) MS Exchange
9 2 (9.09%) MCP
9 2 (9.09%) SAP
9 2 (9.09%) Windows 2000 Server
10 1 (4.55%) VMware ESXi
10 1 (4.55%) Apple iOS
10 1 (4.55%) Windows 8
10 1 (4.55%) Windows Server 2012
10 1 (4.55%) Mobile App
10 1 (4.55%) Enterprise Software
10 1 (4.55%) Analytical Skills
10 1 (4.55%) SharePoint

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 1 May 2015, IT contractor jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
2 1 (4.55%) SharePoint
Applications
1 16 (72.73%) MS Office
2 9 (40.91%) MS Excel
Communications & Networking
1 4 (18.18%) VPN
2 2 (9.09%) TCP/IP
3 1 (4.55%) LAN
3 1 (4.55%) WAN
3 1 (4.55%) DHCP
3 1 (4.55%) DNS
3 1 (4.55%) Internet
General
1 2 (9.09%) Finance
2 1 (4.55%) Electronics
2 1 (4.55%) French Language
2 1 (4.55%) German Language
2 1 (4.55%) Korean Language
2 1 (4.55%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (4.55%) EDI
Miscellaneous
1 1 (4.55%) Mobile App
1 1 (4.55%) Enterprise Software
1 1 (4.55%) Analytical Skills
1 1 (4.55%) Blackberry
1 1 (4.55%) Statistics
1 1 (4.55%) iPhone
Operating Systems
1 17 (77.27%) Windows
2 5 (22.73%) Windows 7
3 2 (9.09%) Windows XP
3 2 (9.09%) Windows 2000 Server
4 1 (4.55%) Apple iOS
4 1 (4.55%) Windows 8
4 1 (4.55%) Windows Server 2012
4 1 (4.55%) Mac OS X
4 1 (4.55%) Windows Server 2003
4 1 (4.55%) Mac OS
4 1 (4.55%) Android
4 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 7 (31.82%) ITIL
2 1 (4.55%) ERP
2 1 (4.55%) Service Management
2 1 (4.55%) Service Delivery
2 1 (4.55%) Logistics
Qualifications
1 2 (9.09%) Microsoft Certification
1 2 (9.09%) MCSE
1 2 (9.09%) MCP
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 9 (40.91%) Active Directory
2 1 (4.55%) VMware ESXi
2 1 (4.55%) VMware Infrastructure
Systems Management
1 1 (4.55%) Backup Exec
Vendors
1 12 (54.55%) Microsoft
2 4 (18.18%) HP
2 4 (18.18%) Cisco
3 3 (13.64%) VMware
4 2 (9.09%) Sun
4 2 (9.09%) SAP
5 1 (4.55%) Apple
5 1 (4.55%) Altiris
5 1 (4.55%) LANDesk