The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 83 79 77
Rank change year-on-year
-4 -2
Contract jobs requiring a 1st Line Support 4 3 14
As % of all contract IT jobs located in Surrey 0.32% 0.24% 0.96%
As % of the Job Titles category 0.35% 0.26% 1.04%
Number of daily rates quoted 2 2 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£120 £110 £108
Average daily rate % change year-on-year
+9.09% +2.32%
90% offered a daily rate of more than £112 £94 £106
10% offered a daily rate of more than £128 £126 £110
UK excluding London average daily rate £100 £120 £110
% change year-on-year
-16.66% +9.09%
Number of hourly rates quoted 0 1 6
Average hourly rate - £14.00 £12.00
Average hourly rate % change year-on-year
- +16.66%
UK excluding London average hourly rate £11.50 £11.00 £11.88
% change year-on-year
+4.54% -7.40%
Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1158 1173 1341
As % of all contract IT jobs located in Surrey 92.34% 92.87% 92.36%
Number of daily rates quoted 680 639 662
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £225 £220 £250
10% offered a daily rate of more than £500 £490 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 49 82 104
Average hourly rate £17.00 £20.00 £20.00
Average hourly rate % change year-on-year
-15.00% -
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £48.20 £45.00 £42.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
1st Line Support
South East

1st Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Surrey

1st Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Surrey region.

1st Line Support Daily Rate Trend in Surrey

1st Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Surrey region.

1st Line Support Hourly Rate Trend in Surrey

1st Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 1 - -
Reigate - 1 - -
Woking - 1 £130 -
Leatherhead - - - -
Redhill - - - -
Camberley - - - -
Chertsey - - - -
Dorking - - - - 1
Epsom - - - -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 1 August 2014, IT contractor jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 26 (86.67%) Windows
2 23 (76.67%) Microsoft
3 19 (63.33%) Active Directory
4 15 (50.00%) Windows 7
5 14 (46.67%) Windows XP
6 11 (36.67%) MS Exchange
6 11 (36.67%) MS Office
7 9 (30.00%) MS Excel
8 8 (26.67%) Exchange Server 2010
8 8 (26.67%) TCP/IP
9 7 (23.33%) Citrix
9 7 (23.33%) ITIL
9 7 (23.33%) VMware Infrastructure
9 7 (23.33%) Windows Server 2008
9 7 (23.33%) VMware
9 7 (23.33%) Windows Vista
10 6 (20.00%) Terminal Services
11 4 (13.33%) Fat Client
11 4 (13.33%) Video Conferencing
11 4 (13.33%) XenApp
11 4 (13.33%) Thin Client
11 4 (13.33%) DNS
12 3 (10.00%) Windows Server 2003
12 3 (10.00%) Exchange Server 2007
12 3 (10.00%) Exchange Server 2003
13 2 (6.67%) Retail
13 2 (6.67%) ITSM
13 2 (6.67%) Dutch Language
13 2 (6.67%) Service Management
13 2 (6.67%) Office 365

1st Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Surrey region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (36.67%) MS Exchange
2 8 (26.67%) Exchange Server 2010
3 3 (10.00%) Exchange Server 2007
3 3 (10.00%) Exchange Server 2003
Applications
1 11 (36.67%) MS Office
2 9 (30.00%) MS Excel
Cloud Services
1 2 (6.67%) Office 365
Communications & Networking
1 8 (26.67%) TCP/IP
2 4 (13.33%) DNS
3 2 (6.67%) VPN
3 2 (6.67%) ADSL
3 2 (6.67%) Broadband
4 1 (3.33%) LAN
4 1 (3.33%) WAN
4 1 (3.33%) SAN
4 1 (3.33%) Internet
4 1 (3.33%) Firewall
General
1 2 (6.67%) Retail
1 2 (6.67%) Dutch Language
Miscellaneous
1 4 (13.33%) Fat Client
1 4 (13.33%) Video Conferencing
1 4 (13.33%) Thin Client
2 2 (6.67%) Blackberry
2 2 (6.67%) EPoS
2 2 (6.67%) EFT
Operating Systems
1 26 (86.67%) Windows
2 15 (50.00%) Windows 7
3 14 (46.67%) Windows XP
4 7 (23.33%) Windows Server 2008
4 7 (23.33%) Windows Vista
5 3 (10.00%) Windows Server 2003
6 2 (6.67%) Apple iOS
7 1 (3.33%) Windows 8
Processes & Methodologies
1 7 (23.33%) ITIL
2 2 (6.67%) ITSM
2 2 (6.67%) Service Management
3 1 (3.33%) Incident Management
Qualifications
1 2 (6.67%) ITIL Certification
2 1 (3.33%) Cisco Certification
2 1 (3.33%) Microsoft Certification
2 1 (3.33%) CCNA
System Software
1 19 (63.33%) Active Directory
2 7 (23.33%) VMware Infrastructure
3 6 (20.00%) Terminal Services
4 4 (13.33%) XenApp
Systems Management
1 1 (3.33%) ZENworks
1 1 (3.33%) Norton AntiVirus
1 1 (3.33%) Backup Exec
Vendors
1 23 (76.67%) Microsoft
2 7 (23.33%) Citrix
2 7 (23.33%) VMware
3 2 (6.67%) Apple
4 1 (3.33%) Cisco
4 1 (3.33%) Novell
4 1 (3.33%) Symantec
4 1 (3.33%) Veeam
4 1 (3.33%) Altiris