The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / Surrey
Rank 77 86 66
Rank change year-on-year
+9 -20
Contract jobs citing ITSM 5 11 26
As % of all contract IT jobs located in Surrey 0.51% 0.90% 1.85%
As % of the Processes & Methodologies category 0.64% 1.11% 2.25%
Number of daily rates quoted 4 5 20
Median daily rate £306 £400 £350
Median daily rate % change year-on-year
-23.43% +14.28%
90% offered a daily rate of more than £179 £385 £268
10% offered a daily rate of more than £451 £545 £425
UK excluding London median daily rate £375 £350 £373
% change year-on-year
+7.14% -6.04%
Number of hourly rates quoted 0 1 2
Median hourly rate - £22.50 £20.00
Median hourly rate % change year-on-year
- +12.50%
UK excluding London median hourly rate £13.00 £13.00 £15.25
% change year-on-year
- -14.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
778 989 1158
As % of all contract IT jobs located in Surrey 79.39% 81.00% 82.42%
Number of daily rates quoted 508 673 640
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £290 £313 £282
10% offered a daily rate of more than £565 £550 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 22 66 17
Median hourly rate £35.00 £50.00 £47.50
Median hourly rate % change year-on-year
-30.00% +5.26%
90% offered a hourly rate of more than £13.70 £22.50 £20.00
10% offered a hourly rate of more than £48.00 £60.62 £55.00
UK excluding London median hourly rate £35.75 £40.00 £27.50
% change year-on-year
-10.62% +45.45%

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 21 February 2017.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate - 1 £463 -
Weybridge - 1 - -
Woking - 1 £175 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 21 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 7 (50.00%) MS Office
2 6 (42.86%) Windows
3 5 (35.71%) Microsoft
3 5 (35.71%) Service Management
4 4 (28.57%) ITIL
5 3 (21.43%) Web Development
5 3 (21.43%) LiveCycle
5 3 (21.43%) Windows 7
5 3 (21.43%) Workflow
5 3 (21.43%) Finance
5 3 (21.43%) Project Management
5 3 (21.43%) Web Services
5 3 (21.43%) XML
5 3 (21.43%) XSLT
5 3 (21.43%) Process Management
5 3 (21.43%) Adobe
5 3 (21.43%) Active Directory
5 3 (21.43%) Java
5 3 (21.43%) SQL Server
5 3 (21.43%) JBoss
5 3 (21.43%) MS Excel
5 3 (21.43%) Adobe Experience Manager
6 2 (14.29%) Matrix Management
6 2 (14.29%) PCI DSS
6 2 (14.29%) ServiceNow
6 2 (14.29%) Dependency Management
6 2 (14.29%) Software Licensing
6 2 (14.29%) Windows NT
6 2 (14.29%) Windows XP
6 2 (14.29%) LAN

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) Adobe Experience Manager
1 3 (21.43%) JBoss
1 3 (21.43%) LiveCycle
Applications
1 7 (50.00%) MS Office
2 3 (21.43%) MS Excel
Business Applications
1 1 (7.14%) Remedy ITSM
Communications & Networking
1 2 (14.29%) CTI
1 2 (14.29%) Ethernet
1 2 (14.29%) Internet
1 2 (14.29%) LAN
1 2 (14.29%) TCP/IP
1 2 (14.29%) VoIP
1 2 (14.29%) WAN
2 1 (7.14%) Cisco IOS
2 1 (7.14%) VPN
Database & Business Intelligence
1 3 (21.43%) SQL Server
Development Applications
1 2 (14.29%) JIRA
General
1 3 (21.43%) Finance
Job Titles
1 7 (50.00%) Analyst
2 4 (28.57%) Service Analyst
2 4 (28.57%) Service Desk Analyst
3 3 (21.43%) Developer
3 3 (21.43%) Java Developer
4 2 (14.29%) Change Analyst
4 2 (14.29%) Support Analyst
4 2 (14.29%) Support Engineer
4 2 (14.29%) Telephony Manager
5 1 (7.14%) 1st Line Service Desk Analyst
5 1 (7.14%) 2nd Line Desktop Support
5 1 (7.14%) 2nd Line Desktop Support Analyst
5 1 (7.14%) 2nd Line Desktop Support Engineer
5 1 (7.14%) 2nd Line Engineer
5 1 (7.14%) 2nd Line Support Analyst
5 1 (7.14%) 2nd Line Support Engineer
5 1 (7.14%) Deskside Engineer
5 1 (7.14%) Deskside Support Engineer
5 1 (7.14%) Service Desk Support
5 1 (7.14%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 3 (21.43%) Web Services
1 3 (21.43%) XML
1 3 (21.43%) XSLT
Miscellaneous
1 2 (14.29%) IVR
2 1 (7.14%) iPad
2 1 (7.14%) iPhone
Operating Systems
1 6 (42.86%) Windows
2 3 (21.43%) Windows 7
3 2 (14.29%) Windows NT
3 2 (14.29%) Windows XP
4 1 (7.14%) Android
4 1 (7.14%) Windows 10
Processes & Methodologies
1 5 (35.71%) Service Management
2 4 (28.57%) ITIL
3 3 (21.43%) Process Management
3 3 (21.43%) Project Management
3 3 (21.43%) Web Development
3 3 (21.43%) Workflow
4 2 (14.29%) Change Management
4 2 (14.29%) Dependency Management
4 2 (14.29%) Incident Management
4 2 (14.29%) Matrix Management
4 2 (14.29%) Software Licensing
4 2 (14.29%) Stakeholder Management
4 2 (14.29%) WFM
5 1 (7.14%) Business Analysis
5 1 (7.14%) Enterprise Architecture
5 1 (7.14%) People Management
5 1 (7.14%) Portfolio Management
5 1 (7.14%) Risk Management
5 1 (7.14%) Service Delivery
5 1 (7.14%) Service Design
Programming Languages
1 3 (21.43%) Java
Qualifications
1 2 (14.29%) Degree
Quality Assurance & Compliance
1 2 (14.29%) PCI DSS
2 1 (7.14%) QA
System Software
1 3 (21.43%) Active Directory
Systems Management
1 1 (7.14%) SCCM
Vendors
1 5 (35.71%) Microsoft
2 3 (21.43%) Adobe
3 2 (14.29%) Avaya
3 2 (14.29%) HP
3 2 (14.29%) ServiceNow
4 1 (7.14%) CheckPoint
4 1 (7.14%) Cisco
4 1 (7.14%) Infor
4 1 (7.14%) Nokia
4 1 (7.14%) Remedy
4 1 (7.14%) SAP
4 1 (7.14%) Verint