The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 84 80 68
Rank change year-on-year
-4 -12
Contract jobs citing ITSM 14 13 21
As % of all contract IT jobs located in Surrey 1.10% 1.02% 1.59%
As % of the Processes & Methodologies category 1.35% 1.32% 2.04%
Number of daily rates quoted 12 3 18
Median daily rate £388 £420 £361
Median daily rate % change year-on-year
-7.73% +16.26%
90% offered a daily rate of more than £188 £224 £253
10% offered a daily rate of more than £410 £464 £620
UK excluding London median daily rate £375 £387 £369
% change year-on-year
-3.10% +4.94%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £19.85 £12.50 £19.00
% change year-on-year
+58.80% -34.21%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1040 984 1029
As % of all contract IT jobs located in Surrey 81.83% 76.94% 77.95%
Number of daily rates quoted 696 565 602
Median daily rate £425 £413 £375
Median daily rate % change year-on-year
+3.03% +10.00%
90% offered a daily rate of more than £325 £310 £260
10% offered a daily rate of more than £550 £550 £518
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 50 23 43
Median hourly rate £40.00 £40.00 £40.00
90% offered a hourly rate of more than £18.84 £13.50 £15.00
10% offered a hourly rate of more than £46.00 £52.19 £59.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 28 June 2016.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 2 £400 - 1
Staines -10 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 28 June 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 24 (77.42%) Service Management
2 23 (74.19%) ITIL
3 15 (48.39%) Windows
3 15 (48.39%) LAN
3 15 (48.39%) WAN
3 15 (48.39%) TCP/IP
4 12 (38.71%) VPN
4 12 (38.71%) Internet
4 12 (38.71%) CheckPoint
4 12 (38.71%) Firewall
5 11 (35.48%) Blue Coat
5 11 (35.48%) RSA SecurID
5 11 (35.48%) Juniper
5 11 (35.48%) SSL
5 11 (35.48%) Cisco
5 11 (35.48%) Microsoft
5 11 (35.48%) Palo Alto
6 9 (29.03%) Degree
6 9 (29.03%) MS Office
6 9 (29.03%) Finance
7 8 (25.81%) Windows Server 2003
8 7 (22.58%) Linux
8 7 (22.58%) Problem Management
8 7 (22.58%) Windows 7
9 6 (19.35%) Disaster Recovery
9 6 (19.35%) IPsec
9 6 (19.35%) Business Continuity
9 6 (19.35%) Active Directory
9 6 (19.35%) Change Control
10 5 (16.13%) HP

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.13%) Apache
1 5 (16.13%) Tomcat
2 3 (9.68%) JBoss
2 3 (9.68%) WebLogic
3 2 (6.45%) Exchange Server 2013
4 1 (3.23%) MS Exchange
Applications
1 9 (29.03%) MS Office
2 1 (3.23%) MS Excel
Business Applications
1 3 (9.68%) Remedy ITSM
Cloud Services
1 2 (6.45%) IaaS
1 2 (6.45%) PaaS
1 2 (6.45%) SaaS
2 1 (3.23%) Office 365
Communications & Networking
1 15 (48.39%) LAN
1 15 (48.39%) TCP/IP
1 15 (48.39%) WAN
2 12 (38.71%) Firewall
2 12 (38.71%) Internet
2 12 (38.71%) VPN
3 11 (35.48%) SSL
4 6 (19.35%) IPsec
5 5 (16.13%) DNS
5 5 (16.13%) Network Security
6 4 (12.90%) Ethernet
7 3 (9.68%) DHCP
8 1 (3.23%) Remote Desktop
Database & Business Intelligence
1 3 (9.68%) Oracle Database
1 3 (9.68%) Oracle Database 11g
1 3 (9.68%) Oracle Database 12c
2 2 (6.45%) MongoDB
2 2 (6.45%) MySQL
2 2 (6.45%) PostgreSQL
2 2 (6.45%) Relational Database
Development Applications
1 3 (9.68%) Toad
General
1 9 (29.03%) Finance
2 3 (9.68%) Banking
2 3 (9.68%) Legal
3 1 (3.23%) Back Office
Job Titles
1 22 (70.97%) Analyst
2 11 (35.48%) Network Analyst
2 11 (35.48%) Network Security Analyst
2 11 (35.48%) Security Analyst
2 11 (35.48%) Support Analyst
3 6 (19.35%) Cisco Analyst
3 6 (19.35%) Cisco Network Analyst
3 6 (19.35%) Cisco Security Analyst
4 4 (12.90%) LAN Security Analyst
4 4 (12.90%) LAN/WAN Analyst
4 4 (12.90%) Support Engineer
5 3 (9.68%) Help Desk Analyst
5 3 (9.68%) Help Desk Engineer
5 3 (9.68%) Help Desk Support
5 3 (9.68%) Help Desk Support Analyst
5 3 (9.68%) Infrastructure Engineer
5 3 (9.68%) IT Support Analyst
5 3 (9.68%) Service Analyst
5 3 (9.68%) Service Desk Analyst
5 3 (9.68%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 3 (9.68%) EJB
1 3 (9.68%) J2EE
1 3 (9.68%) Middleware
1 3 (9.68%) Web Services
2 2 (6.45%) LAMP
2 2 (6.45%) LAPP Stack
Miscellaneous
1 11 (35.48%) RSA SecurID
2 5 (16.13%) Computer Science
3 2 (6.45%) Mathematics
4 1 (3.23%) Data Centre
4 1 (3.23%) Fat Client
4 1 (3.23%) NHS
4 1 (3.23%) Thin Client
Operating Systems
1 15 (48.39%) Windows
2 8 (25.81%) Windows Server 2003
3 7 (22.58%) Linux
3 7 (22.58%) Windows 7
4 5 (16.13%) Solaris
5 4 (12.90%) Windows NT
5 4 (12.90%) Windows Server 2008
5 4 (12.90%) Windows XP
6 3 (9.68%) Unix
7 2 (6.45%) CentOS
7 2 (6.45%) Red Hat Enterprise Linux
8 1 (3.23%) Windows Server
8 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 24 (77.42%) Service Management
2 23 (74.19%) ITIL
3 7 (22.58%) Problem Management
4 6 (19.35%) Business Continuity
4 6 (19.35%) Change Control
4 6 (19.35%) Disaster Recovery
5 5 (16.13%) PRINCE2
5 5 (16.13%) Project Management
6 4 (12.90%) Incident Management
6 4 (12.90%) Software Licensing
7 3 (9.68%) Change Management
7 3 (9.68%) ITIL V3
7 3 (9.68%) Service Delivery
8 2 (6.45%) High Availability
8 2 (6.45%) Line Management
9 1 (3.23%) Agile Software Development
9 1 (3.23%) Migration
9 1 (3.23%) Process Improvement
9 1 (3.23%) Server Building
9 1 (3.23%) Service Design
Programming Languages
1 5 (16.13%) Java
2 3 (9.68%) SQL
2 3 (9.68%) WebLogic Scripting Tool
3 2 (6.45%) Bash Shell
3 2 (6.45%) C
3 2 (6.45%) C++
3 2 (6.45%) JavaScript
3 2 (6.45%) Perl
3 2 (6.45%) PHP
3 2 (6.45%) Python
Qualifications
1 9 (29.03%) Degree
2 4 (12.90%) CCSP
2 4 (12.90%) Cisco Certification
3 3 (9.68%) Microsoft Certification
4 2 (6.45%) RHCA
5 1 (3.23%) ITIL Certification
5 1 (3.23%) MCP
5 1 (3.23%) MCSE
5 1 (3.23%) SC Cleared
5 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 3 (9.68%) SLA
2 1 (3.23%) Disclosure Scotland
System Software
1 6 (19.35%) Active Directory
2 1 (3.23%) Hyper-V
2 1 (3.23%) VMware Infrastructure
2 1 (3.23%) XenApp
Systems Management
1 1 (3.23%) McAfee ePO
1 1 (3.23%) SCCM
1 1 (3.23%) SCOM
Vendors
1 12 (38.71%) CheckPoint
2 11 (35.48%) Blue Coat
2 11 (35.48%) Cisco
2 11 (35.48%) Juniper
2 11 (35.48%) Microsoft
2 11 (35.48%) Palo Alto
3 5 (16.13%) HP
3 5 (16.13%) Oracle
3 5 (16.13%) Sun
4 4 (12.90%) ServiceNow
5 3 (9.68%) LANDesk
5 3 (9.68%) Remedy
6 2 (6.45%) Red Hat
7 1 (3.23%) Citrix
7 1 (3.23%) IBM
7 1 (3.23%) Intel Security
7 1 (3.23%) Symantec
7 1 (3.23%) VMware