The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 79 81 72
Rank change year-on-year
+2 -9
Contract jobs citing ITSM 6 17 6
As % of all contract IT jobs located in Surrey 0.49% 1.24% 0.50%
As % of the Processes & Methodologies category 0.65% 1.62% 0.68%
Number of daily rates quoted 3 17 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£688 £363 £205
Average daily rate % change year-on-year
+89.65% +76.82%
UK excluding London average daily rate £375 £365 £390
% change year-on-year
+2.73% -6.41%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.50 £19.50 £17.25
% change year-on-year
-35.89% +13.04%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
921 1050 878
As % of all contract IT jobs located in Surrey 74.94% 76.36% 73.29%
Number of daily rates quoted 511 601 442
Average daily rate £413 £390 £411
Average daily rate % change year-on-year
+5.76% -5.05%
90% offered a daily rate of more than £287 £275 £275
10% offered a daily rate of more than £550 £500 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 28 52 47
Average hourly rate £40.00 £26.50 £37.50
Average hourly rate % change year-on-year
+50.94% -29.33%
90% offered a hourly rate of more than £13.50 £15.50 £15.50
10% offered a hourly rate of more than £52.19 £59.50 £55.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 29 May 2015.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 3 - -
Woking - 1 £175 - 4
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 29 May 2015, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (52.94%) Service Management
2 17 (50.00%) ITIL
3 14 (41.18%) Windows
4 13 (38.24%) SQL
5 11 (32.35%) Oracle
5 11 (32.35%) Active Directory
6 10 (29.41%) Degree
6 10 (29.41%) Remedy ITSM
6 10 (29.41%) Remedy
6 10 (29.41%) UNIX
7 9 (26.47%) Tomcat
7 9 (26.47%) Java
7 9 (26.47%) WebLogic
8 8 (23.53%) Web Services
8 8 (23.53%) J2EE
8 8 (23.53%) JBoss
8 8 (23.53%) Toad
8 8 (23.53%) Apache
8 8 (23.53%) Oracle Database 11g
8 8 (23.53%) Windows Server 2008
8 8 (23.53%) Computer Science
8 8 (23.53%) WebLogic Scripting Tool
8 8 (23.53%) Oracle Database
9 7 (20.59%) Oracle Database 12c
9 7 (20.59%) Microsoft
10 6 (17.65%) DNS
10 6 (17.65%) DHCP
10 6 (17.65%) Windows Server 2003
10 6 (17.65%) Middleware
10 6 (17.65%) EJB

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (26.47%) Tomcat
1 9 (26.47%) WebLogic
2 8 (23.53%) JBoss
2 8 (23.53%) Apache
3 3 (8.82%) MS Exchange
3 3 (8.82%) Exchange Server 2013
4 2 (5.88%) CMS
5 1 (2.94%) WebLogic Portal
Applications
1 4 (11.76%) MS Excel
2 3 (8.82%) MS Office
Business Applications
1 10 (29.41%) Remedy ITSM
Cloud Services
1 2 (5.88%) SaaS
2 1 (2.94%) Amazon AWS
Communications & Networking
1 6 (17.65%) DNS
1 6 (17.65%) DHCP
2 4 (11.76%) LAN
2 4 (11.76%) WAN
3 3 (8.82%) Network Security
3 3 (8.82%) Firewall
3 3 (8.82%) TCP/IP
3 3 (8.82%) VPN
3 3 (8.82%) SSL
4 2 (5.88%) Wireless
4 2 (5.88%) IP Telephony
4 2 (5.88%) VLAN
5 1 (2.94%) MPLS
5 1 (2.94%) SNMP
5 1 (2.94%) WebEx
Database & Business Intelligence
1 8 (23.53%) Oracle Database 11g
1 8 (23.53%) Oracle Database
2 7 (20.59%) Oracle Database 12c
3 3 (8.82%) SQL Server
4 1 (2.94%) SQL Server Reporting Services
4 1 (2.94%) SQL Server 2012
Development Applications
1 8 (23.53%) Toad
2 1 (2.94%) WebLOAD
General
1 5 (14.71%) Finance
2 3 (8.82%) Legal
3 1 (2.94%) Telecoms
Job Titles
1 14 (41.18%) Analyst
2 11 (32.35%) Support Analyst
3 8 (23.53%) Web Analyst
3 8 (23.53%) Web Support Analyst
4 5 (14.71%) Administrator
4 5 (14.71%) IT Support
5 4 (11.76%) WebLogic Administrator
6 3 (8.82%) Senior Analyst
6 3 (8.82%) Change Manager
6 3 (8.82%) IT Support Analyst
6 3 (8.82%) Senior Support Analyst
6 3 (8.82%) Network Engineer
6 3 (8.82%) Consultant
6 3 (8.82%) Senior IT Support
6 3 (8.82%) Senior IT Support Analyst
7 2 (5.88%) Change and Configuration Manager
7 2 (5.88%) Wintel Consultant
7 2 (5.88%) Middleware Administrator
7 2 (5.88%) Head of Service Delivery
7 2 (5.88%) Support Technician
Libraries, Frameworks & Software Standards
1 8 (23.53%) Web Services
1 8 (23.53%) J2EE
2 6 (17.65%) Middleware
2 6 (17.65%) EJB
3 2 (5.88%) HTML
4 1 (2.94%) jQuery
4 1 (2.94%) SAP BC
4 1 (2.94%) XML
4 1 (2.94%) XSLT
4 1 (2.94%) CSS
4 1 (2.94%) JSP
4 1 (2.94%) SOAP
4 1 (2.94%) REST
Miscellaneous
1 8 (23.53%) Computer Science
2 3 (8.82%) Fat Client
2 3 (8.82%) SecurID
2 3 (8.82%) Thin Client
3 2 (5.88%) Data Centre
3 2 (5.88%) Management Information System
4 1 (2.94%) Client/Server
4 1 (2.94%) BYOD
Operating Systems
1 14 (41.18%) Windows
2 10 (29.41%) UNIX
3 8 (23.53%) Windows Server 2008
4 6 (17.65%) Windows Server 2003
5 5 (14.71%) Windows 7
6 3 (8.82%) Linux
6 3 (8.82%) Windows Server 2012
7 2 (5.88%) Android
8 1 (2.94%) Solaris
8 1 (2.94%) Mac OS X
Processes & Methodologies
1 18 (52.94%) Service Management
2 17 (50.00%) ITIL
3 6 (17.65%) Change Management
4 3 (8.82%) Time Management
4 3 (8.82%) Technical Architecture
4 3 (8.82%) PRINCE2
4 3 (8.82%) Configuration Management
4 3 (8.82%) Project Management
5 2 (5.88%) Performance Tuning
5 2 (5.88%) Service Delivery
5 2 (5.88%) Stress Testing
6 1 (2.94%) Data Cleansing
6 1 (2.94%) Test Scripting
6 1 (2.94%) Web Development
6 1 (2.94%) Migration
6 1 (2.94%) Workflow
6 1 (2.94%) SOA
6 1 (2.94%) PRINCE
6 1 (2.94%) Business Intelligence
Programming Languages
1 13 (38.24%) SQL
2 9 (26.47%) Java
3 8 (23.53%) WebLogic Scripting Tool
4 2 (5.88%) JavaScript
4 2 (5.88%) Perl
4 2 (5.88%) PL/SQL
4 2 (5.88%) Shell Script
4 2 (5.88%) Korn
Qualifications
1 10 (29.41%) Degree
2 4 (11.76%) SC Cleared
2 4 (11.76%) Security Cleared
3 3 (8.82%) Cisco Certification
4 2 (5.88%) ITIL Foundation Certificate
4 2 (5.88%) Microsoft Certification
4 2 (5.88%) A+ Certification
4 2 (5.88%) MCP
4 2 (5.88%) MCSE
5 1 (2.94%) PRINCE2 Certification
5 1 (2.94%) CCSP
5 1 (2.94%) CCNP
5 1 (2.94%) CCNA
Quality Assurance & Compliance
1 2 (5.88%) ISO 9001
System Software
1 11 (32.35%) Active Directory
2 5 (14.71%) Hyper-V
3 4 (11.76%) VMware Infrastructure
Systems Management
1 3 (8.82%) AirWatch
2 1 (2.94%) WMI
Vendors
1 11 (32.35%) Oracle
2 10 (29.41%) Remedy
3 7 (20.59%) Microsoft
4 5 (14.71%) Cisco
5 4 (11.76%) VMware
6 3 (8.82%) Blue Coat
6 3 (8.82%) LANDesk
6 3 (8.82%) Juniper
6 3 (8.82%) Apple
6 3 (8.82%) CheckPoint
7 2 (5.88%) ServiceNow
7 2 (5.88%) Mitel
8 1 (2.94%) SAP
8 1 (2.94%) HP
8 1 (2.94%) Sun
8 1 (2.94%) F5
8 1 (2.94%) Eloqua