The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 87 78 89
Rank change year-on-year
-9 +11
Contract jobs citing ITSM 17 16 9
As % of all contract IT jobs located in Surrey 1.28% 1.17% 0.62%
As % of the Processes & Methodologies category 1.58% 1.49% 0.80%
Number of daily rates quoted 9 14 8
Average daily rate £385 £340 £379
Average daily rate % change year-on-year
+13.23% -10.23%
90% offered a daily rate of more than £298 £205 £347
10% offered a daily rate of more than £420 £600 £530
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 2 0 0
Average hourly rate £19.94 - -
UK excluding London average hourly rate £13.23 £13.14 £17.00
% change year-on-year
+0.64% -22.70%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1077 1072 1129
As % of all contract IT jobs located in Surrey 81.41% 78.31% 77.70%
Number of daily rates quoted 716 592 633
Average daily rate £425 £400 £375
Average daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £318 £275 £260
10% offered a daily rate of more than £550 £550 £500
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 69 31 51
Average hourly rate £40.00 £41.50 £26.50
Average hourly rate % change year-on-year
-3.61% +56.60%
90% offered a hourly rate of more than £15.44 £18.15 £15.50
10% offered a hourly rate of more than £51.00 £51.88 £52.50
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 30 April 2016.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom +6 6 £385 -
Walton-on-Thames - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 30 April 2016, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 16 (76.19%) Service Management
2 13 (61.90%) ITIL
3 9 (42.86%) Windows
4 7 (33.33%) LAN
4 7 (33.33%) WAN
4 7 (33.33%) TCP/IP
4 7 (33.33%) VPN
4 7 (33.33%) Cisco
4 7 (33.33%) Firewall
4 7 (33.33%) Finance
5 6 (28.57%) Blue Coat
5 6 (28.57%) RSA SecurID
5 6 (28.57%) Degree
5 6 (28.57%) SSL
5 6 (28.57%) MS Office
5 6 (28.57%) Microsoft
5 6 (28.57%) Juniper
5 6 (28.57%) CheckPoint
5 6 (28.57%) Windows Server 2003
5 6 (28.57%) Palo Alto
6 5 (23.81%) Problem Management
7 4 (19.05%) Computer Science
7 4 (19.05%) Windows Server 2008
7 4 (19.05%) Windows 7
7 4 (19.05%) Internet
7 4 (19.05%) Active Directory
7 4 (19.05%) Unix
7 4 (19.05%) Oracle
7 4 (19.05%) Linux
8 3 (14.29%) Change Control

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) Apache
1 3 (14.29%) JBoss
1 3 (14.29%) Tomcat
1 3 (14.29%) WebLogic
2 2 (9.52%) Exchange Server 2013
3 1 (4.76%) MS Exchange
3 1 (4.76%) WebSphere
Applications
1 6 (28.57%) MS Office
2 1 (4.76%) MS Excel
Business Applications
1 3 (14.29%) Remedy ITSM
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 7 (33.33%) Firewall
1 7 (33.33%) LAN
1 7 (33.33%) TCP/IP
1 7 (33.33%) VPN
1 7 (33.33%) WAN
2 6 (28.57%) SSL
3 4 (19.05%) Internet
4 3 (14.29%) DHCP
4 3 (14.29%) DNS
4 3 (14.29%) IPsec
4 3 (14.29%) Network Security
5 1 (4.76%) Ethernet
5 1 (4.76%) Remote Desktop
5 1 (4.76%) SAN
5 1 (4.76%) Wireless
Database & Business Intelligence
1 3 (14.29%) Oracle Database
1 3 (14.29%) Oracle Database 11g
1 3 (14.29%) Oracle Database 12c
2 1 (4.76%) Oracle Reports
2 1 (4.76%) SQL Server
Development Applications
1 3 (14.29%) Toad
General
1 7 (33.33%) Finance
2 3 (14.29%) Banking
2 3 (14.29%) Legal
3 1 (4.76%) Back Office
Job Titles
1 15 (71.43%) Analyst
2 8 (38.10%) Support Analyst
3 7 (33.33%) Security Analyst
4 6 (28.57%) Network Analyst
4 6 (28.57%) Network Security Analyst
5 4 (19.05%) IT Analyst
6 3 (14.29%) Cisco Analyst
6 3 (14.29%) Cisco Network Analyst
6 3 (14.29%) Cisco Security Analyst
6 3 (14.29%) IT Support
6 3 (14.29%) IT Support Analyst
6 3 (14.29%) LAN Security Analyst
6 3 (14.29%) LAN/WAN Analyst
7 2 (9.52%) Middleware Analyst
7 2 (9.52%) Technical Analyst
7 2 (9.52%) Web Analyst
7 2 (9.52%) Web Support Analyst
8 1 (4.76%) Help Desk Support Engineer
8 1 (4.76%) Middleware Administrator
8 1 (4.76%) Technical Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 3 (14.29%) EJB
1 3 (14.29%) J2EE
1 3 (14.29%) Middleware
1 3 (14.29%) Web Services
Miscellaneous
1 6 (28.57%) RSA SecurID
2 4 (19.05%) Computer Science
3 1 (4.76%) Analytical Skills
3 1 (4.76%) Fat Client
3 1 (4.76%) Management Information System
3 1 (4.76%) NHS
3 1 (4.76%) Statistics
3 1 (4.76%) Thin Client
Operating Systems
1 9 (42.86%) Windows
2 6 (28.57%) Windows Server 2003
3 4 (19.05%) Linux
3 4 (19.05%) Unix
3 4 (19.05%) Windows 7
3 4 (19.05%) Windows Server 2008
4 3 (14.29%) Solaris
5 1 (4.76%) Windows NT
5 1 (4.76%) Windows Server
5 1 (4.76%) Windows Server 2012
5 1 (4.76%) Windows XP
Processes & Methodologies
1 16 (76.19%) Service Management
2 13 (61.90%) ITIL
3 5 (23.81%) Problem Management
4 3 (14.29%) Business Continuity
4 3 (14.29%) Change Control
4 3 (14.29%) Change Management
4 3 (14.29%) Disaster Recovery
4 3 (14.29%) Incident Management
4 3 (14.29%) PRINCE2
4 3 (14.29%) Project Management
4 3 (14.29%) Service Delivery
5 2 (9.52%) Line Management
6 1 (4.76%) Configuration Management
6 1 (4.76%) Email Filtering
6 1 (4.76%) Kalman Filter
6 1 (4.76%) Migration
6 1 (4.76%) Process Improvement
6 1 (4.76%) Server Building
6 1 (4.76%) Server Virtualisation
6 1 (4.76%) Software Licensing
Programming Languages
1 3 (14.29%) Java
1 3 (14.29%) SQL
1 3 (14.29%) WebLogic Scripting Tool
Qualifications
1 6 (28.57%) Degree
2 3 (14.29%) CCSP
2 3 (14.29%) Cisco Certification
3 2 (9.52%) ITIL Certification
4 1 (4.76%) CEH
4 1 (4.76%) CISSP
4 1 (4.76%) ITIL Foundation Certificate
4 1 (4.76%) MCP
4 1 (4.76%) MCSE
4 1 (4.76%) Microsoft Certification
4 1 (4.76%) SC Cleared
4 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 2 (9.52%) SLA
2 1 (4.76%) PCI DSS
System Software
1 4 (19.05%) Active Directory
2 1 (4.76%) Hyper-V
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) XenApp
Systems Management
1 1 (4.76%) McAfee ePO
1 1 (4.76%) SCCM
1 1 (4.76%) SCOM
Vendors
1 7 (33.33%) Cisco
2 6 (28.57%) Blue Coat
2 6 (28.57%) CheckPoint
2 6 (28.57%) Juniper
2 6 (28.57%) Microsoft
2 6 (28.57%) Palo Alto
3 4 (19.05%) Oracle
4 3 (14.29%) LANDesk
4 3 (14.29%) Remedy
4 3 (14.29%) Sun
5 2 (9.52%) HP
6 1 (4.76%) Citrix
6 1 (4.76%) IBM
6 1 (4.76%) Intel Security
6 1 (4.76%) ServiceNow
6 1 (4.76%) Symantec
6 1 (4.76%) VMware