The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 63 83 80
Rank change year-on-year
+20 -3
Contract jobs citing ITSM 26 5 8
As % of all contract IT jobs located in Surrey 1.99% 0.38% 0.61%
As % of the Processes & Methodologies category 2.72% 0.51% 0.86%
Number of daily rates quoted 16 4 5
Average daily rate
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of your Daily Rate
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£279 £150 £325
Average daily rate % change year-on-year
+85.83% -53.84%
UK excluding London average daily rate £425 £348 £325
% change year-on-year
+22.30% +6.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.33 £14.00 £17.00
% change year-on-year
+16.64% -17.64%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
956 983 934
As % of all contract IT jobs located in Surrey 73.03% 73.74% 70.65%
Number of daily rates quoted 568 608 460
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £255 £263
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 37 37 51
Average hourly rate £45.00 £22.50 £40.50
Average hourly rate % change year-on-year
+100.00% -44.44%
90% offered a hourly rate of more than £14.00 £15.25 £15.50
10% offered a hourly rate of more than £54.50 £42.50 £45.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 17 September 2014.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley - 1 £463 -
Guildford - 1 - - 1
Redhill - 1 - -
Reigate - - - -
Woking - - - - 1
Dorking - - - -
Egham - - - - 1
Epsom - - - -
Farnham - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 17 September 2014, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 31 (72.09%) ITIL
2 25 (58.14%) Service Management
3 9 (20.93%) Cisco
3 9 (20.93%) Firewall
3 9 (20.93%) Asset Management
4 8 (18.60%) Cisco ASA
4 8 (18.60%) Management Information System
4 8 (18.60%) Microsoft
5 7 (16.28%) SAN
5 7 (16.28%) ISO 9000
5 7 (16.28%) Process Management
5 7 (16.28%) Business Continuity
5 7 (16.28%) Information Security
5 7 (16.28%) NAS
5 7 (16.28%) ISO/IEC 27001
5 7 (16.28%) Software Licensing
6 6 (13.95%) IT Asset Management
6 6 (13.95%) Software Asset Management
6 6 (13.95%) Software License Management
6 6 (13.95%) MPLS
6 6 (13.95%) Cisco Certification
7 5 (11.63%) CCNP
7 5 (11.63%) OSPF
7 5 (11.63%) BGP
7 5 (11.63%) EIGRP
7 5 (11.63%) TACACS
7 5 (11.63%) VPN
7 5 (11.63%) MS Excel
7 5 (11.63%) Service Delivery
7 5 (11.63%) Stakeholder Management

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.65%) GlassFish
1 2 (4.65%) WebLogic
1 2 (4.65%) Oracle SOA Suite
2 1 (2.33%) Mule
Applications
1 5 (11.63%) MS Excel
2 2 (4.65%) MS Office
3 1 (2.33%) MS Project
Business Applications
1 3 (6.98%) Maximo
2 2 (4.65%) Remedy ITSM
2 2 (4.65%) SAP CRM
Communications & Networking
1 9 (20.93%) Firewall
2 8 (18.60%) Cisco ASA
3 7 (16.28%) SAN
3 7 (16.28%) NAS
4 6 (13.95%) MPLS
5 5 (11.63%) OSPF
5 5 (11.63%) BGP
5 5 (11.63%) EIGRP
5 5 (11.63%) TACACS
5 5 (11.63%) VPN
5 5 (11.63%) Cisco Nexus
6 4 (9.30%) Cisco ISE
7 2 (4.65%) DNS
7 2 (4.65%) WAN
7 2 (4.65%) TCP/IP
7 2 (4.65%) LAN
8 1 (2.33%) Internet
8 1 (2.33%) PSTN
8 1 (2.33%) VoIP
8 1 (2.33%) ISDN
Database & Business Intelligence
1 1 (2.33%) Relational Database
1 1 (2.33%) Data Mining
1 1 (2.33%) SQL Server
1 1 (2.33%) MySQL
General
1 2 (4.65%) Billing
2 1 (2.33%) Pharmaceutical
2 1 (2.33%) Finance
2 1 (2.33%) Retail
Job Titles
1 13 (30.23%) Analyst
2 9 (20.93%) Support Analyst
3 8 (18.60%) Network Engineer
4 7 (16.28%) Audit Manager
4 7 (16.28%) Compliance Manager
5 6 (13.95%) IT Audit Manager
6 5 (11.63%) 3rd Line Network Engineer
7 3 (6.98%) 2nd Line Support
8 2 (4.65%) SAP Basis Manager
8 2 (4.65%) SAP Manager
8 2 (4.65%) 2nd Line Support Analyst
8 2 (4.65%) 1st Line Support Analyst
8 2 (4.65%) Vendor Manager
8 2 (4.65%) Delivery Manager
8 2 (4.65%) UNIX Engineer
8 2 (4.65%) Service Manager
8 2 (4.65%) Help Desk Support
8 2 (4.65%) Service Analyst
8 2 (4.65%) 1st Line Support
8 2 (4.65%) Middleware Engineer
Libraries, Frameworks & Software Standards
1 4 (9.30%) Middleware
2 3 (6.98%) CSS
3 2 (4.65%) SAP Basis
Miscellaneous
1 8 (18.60%) Management Information System
2 3 (6.98%) NHS
2 3 (6.98%) FMCG
3 2 (4.65%) Enterprise Software
4 1 (2.33%) Wiki
4 1 (2.33%) Data Integration
4 1 (2.33%) Statistics
Operating Systems
1 3 (6.98%) Windows
2 2 (4.65%) Solaris
2 2 (4.65%) UNIX
3 1 (2.33%) Windows NT
3 1 (2.33%) Windows XP
3 1 (2.33%) Windows 7
Processes & Methodologies
1 31 (72.09%) ITIL
2 25 (58.14%) Service Management
3 9 (20.93%) Asset Management
4 7 (16.28%) Process Management
4 7 (16.28%) Business Continuity
4 7 (16.28%) Information Security
4 7 (16.28%) Software Licensing
5 6 (13.95%) IT Asset Management
5 6 (13.95%) Software Asset Management
5 6 (13.95%) Software License Management
6 5 (11.63%) Service Delivery
6 5 (11.63%) Stakeholder Management
6 5 (11.63%) ITIL V2
7 3 (6.98%) Problem Management
8 2 (4.65%) Security Architecture
8 2 (4.65%) Stakeholder Engagement
8 2 (4.65%) CRM
8 2 (4.65%) SOA
8 2 (4.65%) EAI
8 2 (4.65%) Project Management
Qualifications
1 6 (13.95%) Cisco Certification
2 5 (11.63%) CCNP
3 3 (6.98%) ITIL Certification
4 1 (2.33%) Avaya Certification
Quality Assurance & Compliance
1 7 (16.28%) ISO 9000
1 7 (16.28%) ISO/IEC 27001
2 3 (6.98%) SLA
2 3 (6.98%) PCI DSS
System Software
1 3 (6.98%) Active Directory
1 3 (6.98%) ProxySG
2 1 (2.33%) VMware Infrastructure
Systems Management
1 4 (9.30%) Cisco Prime
2 1 (2.33%) Norton AntiVirus
2 1 (2.33%) Tivoli
2 1 (2.33%) Unicenter
Vendors
1 9 (20.93%) Cisco
2 8 (18.60%) Microsoft
3 5 (11.63%) F5
4 4 (9.30%) SAP
5 3 (6.98%) Nokia
5 3 (6.98%) CheckPoint
5 3 (6.98%) 3Com
5 3 (6.98%) VMware
5 3 (6.98%) Crossbeam
5 3 (6.98%) Blue Coat
6 2 (4.65%) Oracle
6 2 (4.65%) Remedy
7 1 (2.33%) Symantec
7 1 (2.33%) CA
7 1 (2.33%) Avaya
7 1 (2.33%) Royalblue
7 1 (2.33%) HP
7 1 (2.33%) IBM
7 1 (2.33%) BT
7 1 (2.33%) SolarWinds