The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / Surrey
Rank 69 91 78
Rank change year-on-year
+22 -13
Contract jobs citing ITSM 7 6 18
As % of all contract IT jobs located in Surrey 0.75% 0.50% 1.28%
As % of the Processes & Methodologies category 0.95% 0.63% 1.58%
Number of daily rates quoted 6 3 13
Median daily rate £299 £435 £350
Median daily rate % change year-on-year
-31.26% +24.28%
90% offered a daily rate of more than £181 £407 £307
10% offered a daily rate of more than £444 £547 £425
UK excluding London median daily rate £350 £363 £400
% change year-on-year
-3.44% -9.37%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £20.00
UK excluding London median hourly rate £12.00 £18.53 £15.00
% change year-on-year
-35.22% +23.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
733 956 1140
As % of all contract IT jobs located in Surrey 78.82% 80.00% 81.02%
Number of daily rates quoted 462 644 639
Median daily rate £428 £425 £400
Median daily rate % change year-on-year
+0.58% +6.25%
90% offered a daily rate of more than £300 £325 £275
10% offered a daily rate of more than £565 £550 £518
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 30 48 23
Median hourly rate £41.00 £50.00 £42.50
Median hourly rate % change year-on-year
-18.00% +17.64%
90% offered a hourly rate of more than £15.00 £25.60 £18.50
10% offered a hourly rate of more than £47.79 £61.00 £90.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 22 January 2017.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sunbury-on-Thames - 2 £299 -
Reigate - 1 £463 -
Weybridge - 1 - -
Woking - 1 £175 - 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 22 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 9 (50.00%) Service Management
2 8 (44.44%) ITIL
3 7 (38.89%) MS Office
4 6 (33.33%) Windows
4 6 (33.33%) Microsoft
5 5 (27.78%) Finance
6 4 (22.22%) Incident Management
6 4 (22.22%) Workflow
7 3 (16.67%) Adobe Experience Manager
7 3 (16.67%) Web Development
7 3 (16.67%) Windows 7
7 3 (16.67%) LiveCycle
7 3 (16.67%) Process Management
7 3 (16.67%) Change Management
7 3 (16.67%) Adobe
7 3 (16.67%) Active Directory
7 3 (16.67%) Project Management
7 3 (16.67%) JBoss
7 3 (16.67%) MS Excel
7 3 (16.67%) Java
7 3 (16.67%) VoIP
7 3 (16.67%) Web Services
7 3 (16.67%) XML
7 3 (16.67%) XSLT
7 3 (16.67%) SQL Server
7 3 (16.67%) Cisco
8 2 (11.11%) WAN
8 2 (11.11%) Ethernet
8 2 (11.11%) TCP/IP
8 2 (11.11%) Windows NT

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) Adobe Experience Manager
1 3 (16.67%) JBoss
1 3 (16.67%) LiveCycle
Applications
1 7 (38.89%) MS Office
2 3 (16.67%) MS Excel
3 1 (5.56%) MS PowerPoint
Business Applications
1 2 (11.11%) Remedy ITSM
Communications & Networking
1 3 (16.67%) VoIP
2 2 (11.11%) CTI
2 2 (11.11%) Ethernet
2 2 (11.11%) Firewall
2 2 (11.11%) Internet
2 2 (11.11%) LAN
2 2 (11.11%) Network Security
2 2 (11.11%) TCP/IP
2 2 (11.11%) WAN
3 1 (5.56%) Cisco IOS
3 1 (5.56%) Cisco Nexus
3 1 (5.56%) VPN
Database & Business Intelligence
1 3 (16.67%) SQL Server
Development Applications
1 2 (11.11%) JIRA
General
1 5 (27.78%) Finance
Job Titles
1 10 (55.56%) Analyst
2 4 (22.22%) Service Analyst
2 4 (22.22%) Service Desk Analyst
3 3 (16.67%) Developer
3 3 (16.67%) Java Developer
3 3 (16.67%) Support Analyst
4 2 (11.11%) Change Analyst
4 2 (11.11%) Deskside Analyst
4 2 (11.11%) Deskside Support
4 2 (11.11%) Deskside Support Analyst
4 2 (11.11%) Network Analyst
4 2 (11.11%) Support Engineer
4 2 (11.11%) Telephony Manager
5 1 (5.56%) Delivery Manager
5 1 (5.56%) Deployment Engineer
5 1 (5.56%) Desktop Analyst
5 1 (5.56%) Help Desk Engineer
5 1 (5.56%) Problem Manager
5 1 (5.56%) Senior Network Analyst
5 1 (5.56%) Technology Support Analyst
Libraries, Frameworks & Software Standards
1 3 (16.67%) Web Services
1 3 (16.67%) XML
1 3 (16.67%) XSLT
Miscellaneous
1 2 (11.11%) Analytical Skills
1 2 (11.11%) Data Centre
1 2 (11.11%) IVR
2 1 (5.56%) iPad
2 1 (5.56%) iPhone
2 1 (5.56%) Statistics
Operating Systems
1 6 (33.33%) Windows
2 3 (16.67%) Windows 7
3 2 (11.11%) Windows NT
3 2 (11.11%) Windows XP
4 1 (5.56%) Android
4 1 (5.56%) Windows 10
Processes & Methodologies
1 9 (50.00%) Service Management
2 8 (44.44%) ITIL
3 4 (22.22%) Incident Management
3 4 (22.22%) Workflow
4 3 (16.67%) Change Management
4 3 (16.67%) Process Management
4 3 (16.67%) Project Management
4 3 (16.67%) Web Development
5 2 (11.11%) Dependency Management
5 2 (11.11%) Matrix Management
5 2 (11.11%) Software Licensing
5 2 (11.11%) Stakeholder Management
5 2 (11.11%) WFM
6 1 (5.56%) Enterprise Architecture
6 1 (5.56%) ITIL V3
6 1 (5.56%) People Management
6 1 (5.56%) Portfolio Management
6 1 (5.56%) Problem Management
6 1 (5.56%) Root Cause Analysis
6 1 (5.56%) Service Design
Programming Languages
1 3 (16.67%) Java
2 1 (5.56%) VBA
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) CCNP
2 1 (5.56%) Cisco Certification
2 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 2 (11.11%) PCI DSS
2 1 (5.56%) QA
System Software
1 3 (16.67%) Active Directory
Systems Management
1 1 (5.56%) SCCM
Vendors
1 6 (33.33%) Microsoft
2 3 (16.67%) Adobe
2 3 (16.67%) Cisco
3 2 (11.11%) Avaya
3 2 (11.11%) HP
3 2 (11.11%) Remedy
3 2 (11.11%) ServiceNow
4 1 (5.56%) CheckPoint
4 1 (5.56%) F5
4 1 (5.56%) Infor
4 1 (5.56%) Nokia
4 1 (5.56%) SAP
4 1 (5.56%) SolarWinds
4 1 (5.56%) Verint