The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 87 85 71
Rank change year-on-year
-2 -14
Contract jobs citing ITSM 11 6 19
As % of all contract IT jobs located in Surrey 0.83% 0.47% 1.38%
As % of the Processes & Methodologies category 1.02% 0.61% 1.74%
Number of daily rates quoted 8 3 18
Median daily rate £328 £688 £366
Median daily rate % change year-on-year
-52.36% +87.71%
90% offered a daily rate of more than £188 £278 £253
10% offered a daily rate of more than £403 £688 £530
UK excluding London median daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1 0 0
Median hourly rate £17.38 - -
UK excluding London median hourly rate £17.38 £12.50 £19.00
% change year-on-year
+39.00% -34.21%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1080 984 1089
As % of all contract IT jobs located in Surrey 81.14% 77.30% 79.08%
Number of daily rates quoted 725 547 624
Median daily rate £425 £400 £388
Median daily rate % change year-on-year
+6.25% +3.22%
90% offered a daily rate of more than £325 £280 £275
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 65 31 56
Median hourly rate £40.00 £30.00 £26.50
Median hourly rate % change year-on-year
+33.33% +13.20%
90% offered a hourly rate of more than £15.24 £13.50 £15.50
10% offered a hourly rate of more than £47.50 £52.19 £52.50
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 27 May 2016.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 27 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 18 (78.26%) Service Management
2 15 (65.22%) ITIL
3 11 (47.83%) Windows
3 11 (47.83%) LAN
3 11 (47.83%) WAN
3 11 (47.83%) TCP/IP
4 9 (39.13%) Firewall
4 9 (39.13%) VPN
5 8 (34.78%) SSL
5 8 (34.78%) Cisco
5 8 (34.78%) Microsoft
5 8 (34.78%) MS Office
5 8 (34.78%) Juniper
5 8 (34.78%) CheckPoint
5 8 (34.78%) Blue Coat
5 8 (34.78%) RSA SecurID
5 8 (34.78%) Palo Alto
6 7 (30.43%) Degree
6 7 (30.43%) Windows Server 2003
6 7 (30.43%) Internet
6 7 (30.43%) Finance
7 6 (26.09%) Windows 7
8 5 (21.74%) Problem Management
8 5 (21.74%) Active Directory
9 4 (17.39%) HP
9 4 (17.39%) Cisco Certification
9 4 (17.39%) Project Management
9 4 (17.39%) Disaster Recovery
9 4 (17.39%) IPsec
9 4 (17.39%) Solaris

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) Apache
1 3 (13.04%) JBoss
1 3 (13.04%) Tomcat
1 3 (13.04%) WebLogic
2 2 (8.70%) Exchange Server 2013
3 1 (4.35%) MS Exchange
Applications
1 8 (34.78%) MS Office
2 1 (4.35%) MS Excel
Business Applications
1 3 (13.04%) Remedy ITSM
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 11 (47.83%) LAN
1 11 (47.83%) TCP/IP
1 11 (47.83%) WAN
2 9 (39.13%) Firewall
2 9 (39.13%) VPN
3 8 (34.78%) SSL
4 7 (30.43%) Internet
5 4 (17.39%) IPsec
5 4 (17.39%) Network Security
6 3 (13.04%) DHCP
6 3 (13.04%) DNS
6 3 (13.04%) Ethernet
7 1 (4.35%) Remote Desktop
Database & Business Intelligence
1 3 (13.04%) Oracle Database
1 3 (13.04%) Oracle Database 11g
1 3 (13.04%) Oracle Database 12c
Development Applications
1 3 (13.04%) Toad
General
1 7 (30.43%) Finance
2 3 (13.04%) Banking
2 3 (13.04%) Legal
3 1 (4.35%) Back Office
Job Titles
1 18 (78.26%) Analyst
2 10 (43.48%) Support Analyst
3 8 (34.78%) Network Analyst
3 8 (34.78%) Network Security Analyst
3 8 (34.78%) Security Analyst
4 4 (17.39%) Cisco Analyst
4 4 (17.39%) Cisco Network Analyst
4 4 (17.39%) Cisco Security Analyst
4 4 (17.39%) LAN Security Analyst
4 4 (17.39%) LAN/WAN Analyst
5 3 (13.04%) Help Desk Support
5 3 (13.04%) Help Desk Support Analyst
5 3 (13.04%) Help Desk Support Engineer
5 3 (13.04%) IT Analyst
5 3 (13.04%) IT Support
5 3 (13.04%) IT Support Analyst
5 3 (13.04%) Service Desk Analyst
5 3 (13.04%) Service Desk Engineer
5 3 (13.04%) Service Desk Support
5 3 (13.04%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 3 (13.04%) EJB
1 3 (13.04%) J2EE
1 3 (13.04%) Middleware
1 3 (13.04%) Web Services
Miscellaneous
1 8 (34.78%) RSA SecurID
2 3 (13.04%) Computer Science
3 1 (4.35%) Fat Client
3 1 (4.35%) NHS
3 1 (4.35%) Thin Client
Operating Systems
1 11 (47.83%) Windows
2 7 (30.43%) Windows Server 2003
3 6 (26.09%) Windows 7
4 4 (17.39%) Linux
4 4 (17.39%) Solaris
4 4 (17.39%) Windows Server 2008
5 3 (13.04%) Unix
5 3 (13.04%) Windows NT
5 3 (13.04%) Windows XP
6 1 (4.35%) Windows Server
6 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 18 (78.26%) Service Management
2 15 (65.22%) ITIL
3 5 (21.74%) Problem Management
4 4 (17.39%) Business Continuity
4 4 (17.39%) Change Control
4 4 (17.39%) Disaster Recovery
4 4 (17.39%) PRINCE2
4 4 (17.39%) Project Management
5 3 (13.04%) Change Management
5 3 (13.04%) Incident Management
5 3 (13.04%) Service Delivery
5 3 (13.04%) Software Licensing
6 2 (8.70%) Line Management
7 1 (4.35%) Configuration Management
7 1 (4.35%) ITIL V3
7 1 (4.35%) Migration
7 1 (4.35%) Process Improvement
7 1 (4.35%) Server Building
Programming Languages
1 3 (13.04%) Java
1 3 (13.04%) SQL
1 3 (13.04%) WebLogic Scripting Tool
Qualifications
1 7 (30.43%) Degree
2 4 (17.39%) CCSP
2 4 (17.39%) Cisco Certification
3 1 (4.35%) ITIL Certification
3 1 (4.35%) MCP
3 1 (4.35%) MCSE
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) SC Cleared
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 5 (21.74%) Active Directory
2 1 (4.35%) Hyper-V
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) XenApp
Systems Management
1 1 (4.35%) McAfee ePO
1 1 (4.35%) SCCM
1 1 (4.35%) SCOM
Vendors
1 8 (34.78%) Blue Coat
1 8 (34.78%) CheckPoint
1 8 (34.78%) Cisco
1 8 (34.78%) Juniper
1 8 (34.78%) Microsoft
1 8 (34.78%) Palo Alto
2 4 (17.39%) HP
2 4 (17.39%) Sun
3 3 (13.04%) LANDesk
3 3 (13.04%) Oracle
3 3 (13.04%) Remedy
3 3 (13.04%) ServiceNow
4 1 (4.35%) Citrix
4 1 (4.35%) IBM
4 1 (4.35%) Intel Security
4 1 (4.35%) Symantec
4 1 (4.35%) VMware