The first table below looks at the demand for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 71 89 87
Rank change year-on-year
+18 -2
Contract jobs citing ITSM 6 11 14
As % of all contract IT jobs located in Surrey 0.527% 0.668% 0.747%
As % of the Processes & Methodologies category 0.729% 0.981% 1.032%
Number of daily rates quoted 5 2 3
Average daily rate £205 £358 £260
Average daily rate % change year-on-year
-42.65% +37.50%
90% offered a daily rate of more than £140 £284 £152
10% offered a daily rate of more than £324 £432 £308
UK excluding London average daily rate £393 £375 £350
% change year-on-year
+4.66% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.25 £13.50 £17.00
% change year-on-year
+12.96% -20.58%
All Processes & Methodologies
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
823 1121 1357
As % of all contract IT jobs located in Surrey 72.26% 68.10% 72.37%
Number of daily rates quoted 410 628 694
Average daily rate £415 £350 £413
Average daily rate % change year-on-year
+18.57% -15.15%
90% offered a daily rate of more than £275 £250 £285
10% offered a daily rate of more than £575 £525 £515
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 41 52 36
Average hourly rate £37.50 £31.50 £35.00
Average hourly rate % change year-on-year
+19.04% -10.00%
90% offered a hourly rate of more than £15.50 £16.50 £14.00
10% offered a hourly rate of more than £55.12 £40.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
ITSM
South East

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Surrey ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

Surrey ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 17 May 2013.

Surrey ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

Surrey ITSM Hourly Rate Trend

ITSM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (80.00%) ITIL
2 8 (53.33%) Service Management
3 5 (33.33%) MS Office
3 5 (33.33%) Microsoft
3 5 (33.33%) Windows
4 4 (26.67%) PRINCE2
5 3 (20.00%) Nokia
5 3 (20.00%) Cisco Certification
5 3 (20.00%) CheckPoint
5 3 (20.00%) CCNA
5 3 (20.00%) VPN
5 3 (20.00%) Cisco
5 3 (20.00%) MS Excel
5 3 (20.00%) Firewall
5 3 (20.00%) 3Com
5 3 (20.00%) Blue Coat
5 3 (20.00%) ProxySG
5 3 (20.00%) CSS
5 3 (20.00%) Cisco ASA
5 3 (20.00%) Crossbeam
6 2 (13.33%) Network Management
6 2 (13.33%) Infrastructure Management
6 2 (13.33%) Windows 7
6 2 (13.33%) Computer Science
6 2 (13.33%) FrontRange
6 2 (13.33%) Incident Management
6 2 (13.33%) Remedy ITSM
6 2 (13.33%) PRINCE2 Practitioner
6 2 (13.33%) Data Cleansing
6 2 (13.33%) Spreadsheet

ITSM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 3 (20.00%) CSS
Applications
1 5 (33.33%) MS Office
2 3 (20.00%) MS Excel
3 2 (13.33%) Spreadsheet
Business Applications
1 2 (13.33%) Remedy ITSM
Communications & Networking
1 3 (20.00%) VPN
1 3 (20.00%) Firewall
1 3 (20.00%) Cisco ASA
2 2 (13.33%) Internet
2 2 (13.33%) LAN
2 2 (13.33%) WAN
2 2 (13.33%) Ethernet
2 2 (13.33%) TCP/IP
Job Titles
1 4 (26.67%) Project Manager
2 3 (20.00%) Desktop Support
2 3 (20.00%) Network Engineer
2 3 (20.00%) Service Manager
2 3 (20.00%) Cisco Engineer
2 3 (20.00%) Cisco Network Engineer
3 2 (13.33%) Transition Manager
3 2 (13.33%) Help Desk Support
3 2 (13.33%) Remedy Developer
3 2 (13.33%) Service Analyst
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) Support Analyst
3 2 (13.33%) Developer
3 2 (13.33%) Analyst
4 1 (6.667%) Junior
4 1 (6.667%) Support Engineer
4 1 (6.667%) Infrastructure Project Manager
4 1 (6.667%) Technical Project Manager
4 1 (6.667%) Services Delivery Manager
4 1 (6.667%) Desktop Support Engineer
Miscellaneous
1 2 (13.33%) Computer Science
2 1 (6.667%) Management Information System
Operating Systems
1 5 (33.33%) Windows
2 2 (13.33%) Windows NT
2 2 (13.33%) Windows XP
2 2 (13.33%) Windows 7
Processes & Methodologies
1 12 (80.00%) ITIL
2 8 (53.33%) Service Management
3 4 (26.67%) PRINCE2
4 2 (13.33%) Project Management
4 2 (13.33%) Network Management
4 2 (13.33%) Infrastructure Management
4 2 (13.33%) Service Delivery
4 2 (13.33%) Migration
4 2 (13.33%) Stakeholder Management
4 2 (13.33%) Incident Management
4 2 (13.33%) Data Cleansing
5 1 (6.667%) Computer Architecture
Qualifications
1 3 (20.00%) CCNA
1 3 (20.00%) Cisco Certification
2 2 (13.33%) ITIL Certification
2 2 (13.33%) PRINCE2 Practitioner
3 1 (6.667%) Degree
System Software
1 3 (20.00%) ProxySG
2 1 (6.667%) Active Directory
Systems Management
1 2 (13.33%) Unicenter
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) Cisco
2 3 (20.00%) Nokia
2 3 (20.00%) CheckPoint
2 3 (20.00%) 3Com
2 3 (20.00%) Blue Coat
2 3 (20.00%) Crossbeam
3 2 (13.33%) FrontRange
3 2 (13.33%) Remedy
3 2 (13.33%) Royalblue
3 2 (13.33%) HP
3 2 (13.33%) Citrix
3 2 (13.33%) CA
4 1 (6.667%) SAP
Woking, United Kingdom
SABMiller require a System Tools Administrator to support the new service management toolset deployed as part of the globalisation of the group IS function. This ITSM System Tools...
SABMiller
Rate: Excellent Salary + Benefits
Posted: 17 May 2013