The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 73 67 62
Rank change year-on-year
-6 -5
Contract jobs citing ITSM 22 24 23
As % of all contract IT jobs located in Surrey 1.74% 1.82% 1.85%
As % of the Processes & Methodologies category 2.10% 2.30% 2.43%
Number of daily rates quoted 17 5 15
Median daily rate £375 £475 £338
Median daily rate % change year-on-year
-21.05% +40.74%
90% offered a daily rate of more than £188 £363 £193
10% offered a daily rate of more than £441 £475 £735
UK excluding London median daily rate £365 £375 £388
% change year-on-year
-2.66% -3.22%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £23.85 £18.50 £16.25
% change year-on-year
+28.91% +13.84%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1048 1042 947
As % of all contract IT jobs located in Surrey 82.85% 78.94% 76.19%
Number of daily rates quoted 728 601 575
Median daily rate £428 £400 £375
Median daily rate % change year-on-year
+6.87% +6.66%
90% offered a daily rate of more than £300 £300 £245
10% offered a daily rate of more than £550 £520 £518
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 34 30 31
Median hourly rate £40.00 £42.50 £46.50
Median hourly rate % change year-on-year
-5.88% -8.60%
90% offered a hourly rate of more than £17.89 £13.50 £17.00
10% offered a hourly rate of more than £46.00 £60.50 £59.50
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 26 July 2016.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -10 2 - -
Weybridge - 2 - - 1
Egham - 2 £400 - 1
Reigate - 2 £269 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 26 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 26 (66.67%) ITIL
2 25 (64.10%) Service Management
3 16 (41.03%) LAN
3 16 (41.03%) WAN
3 16 (41.03%) TCP/IP
4 15 (38.46%) Windows
5 13 (33.33%) VPN
5 13 (33.33%) CheckPoint
5 13 (33.33%) Internet
5 13 (33.33%) Firewall
5 13 (33.33%) Finance
6 12 (30.77%) Blue Coat
6 12 (30.77%) RSA SecurID
6 12 (30.77%) Juniper
6 12 (30.77%) SSL
6 12 (30.77%) Cisco
6 12 (30.77%) Palo Alto
7 10 (25.64%) Microsoft
8 9 (23.08%) MS Office
8 9 (23.08%) Degree
8 9 (23.08%) Problem Management
9 8 (20.51%) Windows Server 2003
10 7 (17.95%) SLA
10 7 (17.95%) Java
10 7 (17.95%) Linux
10 7 (17.95%) PRINCE2
10 7 (17.95%) Business Continuity
10 7 (17.95%) Disaster Recovery
10 7 (17.95%) IPsec
10 7 (17.95%) Windows 7

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.82%) Apache
1 5 (12.82%) JBoss
1 5 (12.82%) Tomcat
2 3 (7.69%) WebLogic
3 2 (5.13%) Adobe Experience Manager
3 2 (5.13%) LiveCycle
4 1 (2.56%) Exchange Server 2013
Applications
1 9 (23.08%) MS Office
2 1 (2.56%) MS Excel
2 1 (2.56%) MS PowerPoint
Business Applications
1 4 (10.26%) Remedy ITSM
Cloud Services
1 2 (5.13%) IaaS
1 2 (5.13%) PaaS
1 2 (5.13%) SaaS
2 1 (2.56%) Office 365
Communications & Networking
1 16 (41.03%) LAN
1 16 (41.03%) TCP/IP
1 16 (41.03%) WAN
2 13 (33.33%) Firewall
2 13 (33.33%) Internet
2 13 (33.33%) VPN
3 12 (30.77%) SSL
4 7 (17.95%) IPsec
5 5 (12.82%) DNS
5 5 (12.82%) Network Security
6 4 (10.26%) Ethernet
7 3 (7.69%) DHCP
Database & Business Intelligence
1 3 (7.69%) Oracle Database
1 3 (7.69%) Oracle Database 11g
1 3 (7.69%) Oracle Database 12c
2 2 (5.13%) MongoDB
2 2 (5.13%) MySQL
2 2 (5.13%) PostgreSQL
2 2 (5.13%) Relational Database
2 2 (5.13%) SQL Server
Development Applications
1 3 (7.69%) Toad
General
1 13 (33.33%) Finance
2 3 (7.69%) Banking
2 3 (7.69%) Legal
3 1 (2.56%) Back Office
Job Titles
1 24 (61.54%) Analyst
2 12 (30.77%) Network Analyst
2 12 (30.77%) Network Security Analyst
2 12 (30.77%) Security Analyst
3 11 (28.21%) Support Analyst
4 7 (17.95%) Cisco Analyst
4 7 (17.95%) Cisco Network Analyst
4 7 (17.95%) Cisco Security Analyst
5 5 (12.82%) Support Engineer
6 4 (10.26%) Developer
6 4 (10.26%) IT Support
6 4 (10.26%) LAN Security Analyst
6 4 (10.26%) LAN/WAN Analyst
7 3 (7.69%) Help Desk Analyst
7 3 (7.69%) Help Desk Support Engineer
7 3 (7.69%) IT Analyst
7 3 (7.69%) Service Analyst
7 3 (7.69%) Service Desk Engineer
7 3 (7.69%) Service Desk Support
7 3 (7.69%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 5 (12.82%) Web Services
2 3 (7.69%) EJB
2 3 (7.69%) J2EE
2 3 (7.69%) Middleware
3 2 (5.13%) LAMP
3 2 (5.13%) LAPP Stack
3 2 (5.13%) XML
3 2 (5.13%) XSLT
Miscellaneous
1 12 (30.77%) RSA SecurID
2 5 (12.82%) Computer Science
3 2 (5.13%) Data Centre
3 2 (5.13%) Mathematics
4 1 (2.56%) Analytical Skills
4 1 (2.56%) NHS
4 1 (2.56%) Statistics
Operating Systems
1 15 (38.46%) Windows
2 8 (20.51%) Windows Server 2003
3 7 (17.95%) Linux
3 7 (17.95%) Windows 7
4 5 (12.82%) Solaris
5 4 (10.26%) Windows NT
5 4 (10.26%) Windows XP
6 3 (7.69%) Unix
6 3 (7.69%) Windows Server 2008
7 2 (5.13%) CentOS
7 2 (5.13%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (66.67%) ITIL
2 25 (64.10%) Service Management
3 9 (23.08%) Problem Management
4 7 (17.95%) Business Continuity
4 7 (17.95%) Change Control
4 7 (17.95%) Disaster Recovery
4 7 (17.95%) PRINCE2
5 5 (12.82%) Project Management
6 4 (10.26%) Incident Management
6 4 (10.26%) Software Licensing
7 3 (7.69%) Continuous Improvement
8 2 (5.13%) Agile Software Development
8 2 (5.13%) Change Management
8 2 (5.13%) High Availability
8 2 (5.13%) ITIL V3
8 2 (5.13%) Line Management
8 2 (5.13%) Process Management
8 2 (5.13%) Service Delivery
8 2 (5.13%) Web Development
8 2 (5.13%) Workflow
Programming Languages
1 7 (17.95%) Java
2 4 (10.26%) JavaScript
3 3 (7.69%) SQL
3 3 (7.69%) WebLogic Scripting Tool
4 2 (5.13%) Bash Shell
4 2 (5.13%) C
4 2 (5.13%) C++
4 2 (5.13%) Perl
4 2 (5.13%) PHP
4 2 (5.13%) Python
5 1 (2.56%) VBA
Qualifications
1 9 (23.08%) Degree
2 4 (10.26%) CCSP
2 4 (10.26%) Cisco Certification
3 3 (7.69%) Microsoft Certification
4 2 (5.13%) RHCA
5 1 (2.56%) MCP
5 1 (2.56%) MCSE
5 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (17.95%) SLA
2 2 (5.13%) Disclosure Scotland
System Software
1 5 (12.82%) Active Directory
Vendors
1 13 (33.33%) CheckPoint
2 12 (30.77%) Blue Coat
2 12 (30.77%) Cisco
2 12 (30.77%) Juniper
2 12 (30.77%) Palo Alto
3 10 (25.64%) Microsoft
4 6 (15.38%) ServiceNow
5 5 (12.82%) HP
5 5 (12.82%) Oracle
5 5 (12.82%) Sun
6 4 (10.26%) Remedy
7 3 (7.69%) LANDesk
8 2 (5.13%) Adobe
8 2 (5.13%) Red Hat