The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 72 89 78
Rank change year-on-year
+17 -11
Contract jobs citing ITSM 10 11 17
As % of all contract IT jobs located in Surrey 0.92% 0.82% 1.10%
As % of the Processes & Methodologies category 1.14% 1.02% 1.45%
Number of daily rates quoted 7 6 13
Median daily rate £175 £400 £375
Median daily rate % change year-on-year
-56.25% +6.66%
90% offered a daily rate of more than £161 £285 £175
10% offered a daily rate of more than £415 £427 £425
UK excluding London median daily rate £338 £400 £410
% change year-on-year
-15.62% -2.43%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £11.21 £18.05 £15.00
% change year-on-year
-37.89% +20.33%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
879 1082 1170
As % of all contract IT jobs located in Surrey 80.72% 80.57% 76.02%
Number of daily rates quoted 537 708 646
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £290 £325 £255
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 59 17 35
Median hourly rate £41.00 £37.50 £37.50
Median hourly rate % change year-on-year
+9.33% -
90% offered a hourly rate of more than £15.00 £17.41 £15.00
10% offered a hourly rate of more than £47.50 £47.50 £90.00
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 6 December 2016.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge - 3 - -
Sunbury-on-Thames - 2 £299 -
Reigate - 1 £175 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 6 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 17 (56.67%) ITIL
2 15 (50.00%) Service Management
3 8 (26.67%) Finance
4 7 (23.33%) Java
4 7 (23.33%) Windows
5 6 (20.00%) Microsoft
5 6 (20.00%) Internet
5 6 (20.00%) Workflow
6 5 (16.67%) Web Development
6 5 (16.67%) Problem Management
6 5 (16.67%) LiveCycle
6 5 (16.67%) Adobe Experience Manager
6 5 (16.67%) CheckPoint
6 5 (16.67%) Process Management
6 5 (16.67%) Firewall
6 5 (16.67%) Adobe
6 5 (16.67%) SLA
6 5 (16.67%) Cisco
6 5 (16.67%) SQL Server
6 5 (16.67%) Web Services
6 5 (16.67%) XML
6 5 (16.67%) XSLT
6 5 (16.67%) JBoss
7 4 (13.33%) JavaScript
7 4 (13.33%) LAN
7 4 (13.33%) WAN
7 4 (13.33%) TCP/IP
7 4 (13.33%) Change Management
7 4 (13.33%) Degree
7 4 (13.33%) Data Centre

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.67%) Adobe Experience Manager
1 5 (16.67%) JBoss
1 5 (16.67%) LiveCycle
2 2 (6.67%) Apache
2 2 (6.67%) Tomcat
Applications
1 3 (10.00%) MS Office
2 2 (6.67%) MS Excel
2 2 (6.67%) MS PowerPoint
Business Applications
1 3 (10.00%) Remedy ITSM
Cloud Services
1 2 (6.67%) IaaS
1 2 (6.67%) PaaS
1 2 (6.67%) SaaS
Communications & Networking
1 6 (20.00%) Internet
2 5 (16.67%) Firewall
3 4 (13.33%) LAN
3 4 (13.33%) TCP/IP
3 4 (13.33%) WAN
4 3 (10.00%) IPsec
4 3 (10.00%) SSL
4 3 (10.00%) VPN
5 2 (6.67%) DNS
5 2 (6.67%) Network Security
6 1 (3.33%) Cisco Nexus
6 1 (3.33%) Ethernet
6 1 (3.33%) VoIP
Database & Business Intelligence
1 5 (16.67%) SQL Server
2 2 (6.67%) MongoDB
2 2 (6.67%) MySQL
2 2 (6.67%) PostgreSQL
2 2 (6.67%) Relational Database
General
1 8 (26.67%) Finance
Job Titles
1 13 (43.33%) Analyst
2 7 (23.33%) Developer
3 5 (16.67%) Java Developer
3 5 (16.67%) Network Analyst
4 4 (13.33%) Cisco Analyst
4 4 (13.33%) Cisco Network Analyst
4 4 (13.33%) Service Analyst
4 4 (13.33%) Service Desk Analyst
5 3 (10.00%) Cisco Security Analyst
5 3 (10.00%) Network Security Analyst
5 3 (10.00%) Security Analyst
6 2 (6.67%) Change Analyst
6 2 (6.67%) Cloud Engineer
6 2 (6.67%) Designer
6 2 (6.67%) Infrastructure Engineer
6 2 (6.67%) Problem Manager
6 2 (6.67%) Senior Cloud Engineer
6 2 (6.67%) Senior Infrastructure Engineer
6 2 (6.67%) ServiceNow Developer
6 2 (6.67%) Vendor Manager
Libraries, Frameworks & Software Standards
1 5 (16.67%) Web Services
1 5 (16.67%) XML
1 5 (16.67%) XSLT
2 2 (6.67%) LAMP
2 2 (6.67%) LAPP Stack
Miscellaneous
1 4 (13.33%) Data Centre
2 3 (10.00%) Analytical Skills
2 3 (10.00%) RSA SecurID
3 2 (6.67%) Computer Science
3 2 (6.67%) Mathematics
3 2 (6.67%) Statistics
Operating Systems
1 7 (23.33%) Windows
2 2 (6.67%) CentOS
2 2 (6.67%) Linux
2 2 (6.67%) Red Hat Enterprise Linux
3 1 (3.33%) Windows 7
3 1 (3.33%) Windows NT
3 1 (3.33%) Windows XP
Processes & Methodologies
1 17 (56.67%) ITIL
2 15 (50.00%) Service Management
3 6 (20.00%) Workflow
4 5 (16.67%) Problem Management
4 5 (16.67%) Process Management
4 5 (16.67%) Web Development
5 4 (13.33%) Change Management
6 3 (10.00%) Agile Software Development
6 3 (10.00%) Business Continuity
6 3 (10.00%) Change Control
6 3 (10.00%) Continuous Improvement
6 3 (10.00%) Disaster Recovery
6 3 (10.00%) Incident Management
6 3 (10.00%) ITIL V3
7 2 (6.67%) Benchmarking
7 2 (6.67%) High Availability
7 2 (6.67%) PRINCE2
7 2 (6.67%) Root Cause Analysis
7 2 (6.67%) Service Design
7 2 (6.67%) Statistical Analysis
Programming Languages
1 7 (23.33%) Java
2 4 (13.33%) JavaScript
3 2 (6.67%) Bash Shell
3 2 (6.67%) C
3 2 (6.67%) C++
3 2 (6.67%) Perl
3 2 (6.67%) PHP
3 2 (6.67%) Python
3 2 (6.67%) VBA
Qualifications
1 4 (13.33%) Degree
2 2 (6.67%) Microsoft Certification
2 2 (6.67%) RHCA
3 1 (3.33%) CCNP
3 1 (3.33%) Cisco Certification
3 1 (3.33%) PRINCE2 Certification
3 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 5 (16.67%) SLA
2 2 (6.67%) Disclosure Scotland
System Software
1 3 (10.00%) Active Directory
Vendors
1 6 (20.00%) Microsoft
2 5 (16.67%) Adobe
2 5 (16.67%) CheckPoint
2 5 (16.67%) Cisco
3 3 (10.00%) Blue Coat
3 3 (10.00%) Juniper
3 3 (10.00%) Palo Alto
3 3 (10.00%) Remedy
3 3 (10.00%) ServiceNow
4 2 (6.67%) Oracle
4 2 (6.67%) Red Hat
5 1 (3.33%) F5
5 1 (3.33%) HP
5 1 (3.33%) SolarWinds
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