The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 69 72 84
Rank change year-on-year
+3 +12
Contract jobs citing ITSM 19 17 6
As % of all contract IT jobs located in Surrey 1.38% 1.34% 0.45%
As % of the Processes & Methodologies category 1.74% 1.80% 0.61%
Number of daily rates quoted 14 10 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £469 £311
Average daily rate % change year-on-year
-25.33% +50.60%
90% offered a daily rate of more than £307 £297 £310
10% offered a daily rate of more than £425 £526 £313
UK excluding London average daily rate £375 £338 £313
% change year-on-year
+11.11% +8.00%
Number of hourly rates quoted 2 1 1
Average hourly rate £20.00 £22.50 £17.50
Average hourly rate % change year-on-year
-11.11% +28.57%
UK excluding London average hourly rate £15.00 £19.35 £16.00
% change year-on-year
-22.48% +20.93%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1094 947 982
As % of all contract IT jobs located in Surrey 79.33% 74.39% 73.56%
Number of daily rates quoted 608 507 494
Average daily rate £400 £410 £400
Average daily rate % change year-on-year
-2.43% +2.50%
90% offered a daily rate of more than £288 £260 £275
10% offered a daily rate of more than £525 £525 £526
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 19 33 69
Average hourly rate £45.00 £21.00 £37.50
Average hourly rate % change year-on-year
+114.28% -44.00%
90% offered a hourly rate of more than £18.50 £11.25 £17.50
10% offered a hourly rate of more than £90.00 £175.00 £48.92
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 29 January 2015.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -5 1 £200 -11.11%
Leatherhead - 1 £325 -
Weybridge - - - -
Woking - - - -
Egham - - - -
Guildford - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 29 January 2015, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 36 (75.00%) ITIL
2 25 (52.08%) Service Management
3 13 (27.08%) Cisco
3 13 (27.08%) Microsoft
4 9 (18.75%) SAN
4 9 (18.75%) SQL
4 9 (18.75%) Firewall
4 9 (18.75%) NAS
5 8 (16.67%) Cisco ASA
5 8 (16.67%) Software Licensing
5 8 (16.67%) WebLogic
5 8 (16.67%) UNIX
5 8 (16.67%) Oracle
5 8 (16.67%) MS Excel
5 8 (16.67%) Cisco Certification
6 7 (14.58%) Middleware
6 7 (14.58%) MPLS
6 7 (14.58%) Asset Management
6 7 (14.58%) Degree
6 7 (14.58%) IT Asset Management
6 7 (14.58%) Software Asset Management
6 7 (14.58%) Software License Management
6 7 (14.58%) Stakeholder Engagement
7 6 (12.50%) F5
7 6 (12.50%) Stakeholder Management
7 6 (12.50%) Project Management
7 6 (12.50%) DNS
7 6 (12.50%) CCNP
7 6 (12.50%) Tomcat
7 6 (12.50%) Web Services

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) WebLogic
2 6 (12.50%) Tomcat
3 5 (10.42%) JBoss
3 5 (10.42%) Apache
4 4 (8.33%) SharePoint
5 2 (4.17%) GlassFish
5 2 (4.17%) Oracle SOA Suite
5 2 (4.17%) CMS
6 1 (2.08%) WebLogic Portal
Applications
1 8 (16.67%) MS Excel
2 5 (10.42%) MS Office
Business Applications
1 5 (10.42%) Remedy ITSM
2 1 (2.08%) SAP CRM
Cloud Services
1 2 (4.17%) SaaS
Communications & Networking
1 9 (18.75%) SAN
1 9 (18.75%) Firewall
1 9 (18.75%) NAS
2 8 (16.67%) Cisco ASA
3 7 (14.58%) MPLS
4 6 (12.50%) DNS
5 5 (10.42%) LAN
5 5 (10.42%) WAN
5 5 (10.42%) DHCP
5 5 (10.42%) OSPF
5 5 (10.42%) BGP
5 5 (10.42%) EIGRP
5 5 (10.42%) TACACS
5 5 (10.42%) Cisco Nexus
6 4 (8.33%) Cisco ISE
6 4 (8.33%) VPN
7 3 (6.25%) Wireless
8 2 (4.17%) VLAN
8 2 (4.17%) IP Telephony
8 2 (4.17%) TCP/IP
Database & Business Intelligence
1 5 (10.42%) SQL Server
1 5 (10.42%) Oracle Database 11g
1 5 (10.42%) Oracle Database
2 4 (8.33%) Oracle Database 12c
3 1 (2.08%) SQL Server 2012
Development Applications
1 5 (10.42%) Toad
General
1 4 (8.33%) Finance
2 1 (2.08%) Telecoms
2 1 (2.08%) Billing
Job Titles
1 16 (33.33%) Analyst
2 13 (27.08%) Support Analyst
3 9 (18.75%) Network Engineer
4 6 (12.50%) 3rd Line Network Engineer
5 5 (10.42%) Web Analyst
5 5 (10.42%) Service Manager
5 5 (10.42%) Web Support Analyst
6 4 (8.33%) Service Desk Manager
7 3 (6.25%) Administrator
7 3 (6.25%) Help Desk Manager
7 3 (6.25%) Change Manager
7 3 (6.25%) PMO Lead
8 2 (4.17%) Change and Configuration Manager
8 2 (4.17%) IT Support
8 2 (4.17%) Middleware Engineer
8 2 (4.17%) Middleware Administrator
8 2 (4.17%) WebLogic Administrator
8 2 (4.17%) IT Support Technician
8 2 (4.17%) UNIX Engineer
8 2 (4.17%) Web Administrator
Libraries, Frameworks & Software Standards
1 7 (14.58%) Middleware
2 6 (12.50%) Web Services
3 5 (10.42%) J2EE
4 4 (8.33%) EJB
4 4 (8.33%) CSS
5 2 (4.17%) HTML
6 1 (2.08%) XML
6 1 (2.08%) XSLT
6 1 (2.08%) JSP
6 1 (2.08%) SOAP
6 1 (2.08%) SAP Basis
6 1 (2.08%) SAP BC
6 1 (2.08%) REST
6 1 (2.08%) jQuery
Miscellaneous
1 5 (10.42%) Computer Science
2 2 (4.17%) Enterprise Software
2 2 (4.17%) Management Information System
3 1 (2.08%) Client/Server
3 1 (2.08%) Wiki
Operating Systems
1 8 (16.67%) UNIX
2 6 (12.50%) Windows
3 2 (4.17%) Android
3 2 (4.17%) Windows Server 2008
3 2 (4.17%) Windows 7
3 2 (4.17%) Solaris
4 1 (2.08%) Windows XP
4 1 (2.08%) Windows NT
4 1 (2.08%) Mac OS X
Processes & Methodologies
1 36 (75.00%) ITIL
2 25 (52.08%) Service Management
3 8 (16.67%) Software Licensing
4 7 (14.58%) Asset Management
4 7 (14.58%) IT Asset Management
4 7 (14.58%) Software Asset Management
4 7 (14.58%) Software License Management
4 7 (14.58%) Stakeholder Engagement
5 6 (12.50%) Stakeholder Management
5 6 (12.50%) Project Management
6 4 (8.33%) ITIL V2
6 4 (8.33%) Configuration Management
7 3 (6.25%) SOA
7 3 (6.25%) Change Management
8 2 (4.17%) EAI
9 1 (2.08%) CRM
9 1 (2.08%) Workflow
9 1 (2.08%) Service Delivery
9 1 (2.08%) Incident Management
9 1 (2.08%) Web Development
Programming Languages
1 9 (18.75%) SQL
2 6 (12.50%) Java
3 5 (10.42%) WebLogic Scripting Tool
4 2 (4.17%) JavaScript
Qualifications
1 8 (16.67%) Cisco Certification
2 7 (14.58%) Degree
3 6 (12.50%) CCNP
4 2 (4.17%) ITIL Foundation Certificate
4 2 (4.17%) Microsoft Certification
4 2 (4.17%) A+ Certification
4 2 (4.17%) MCSE
4 2 (4.17%) MCP
5 1 (2.08%) CCNA
5 1 (2.08%) Avaya Certification
5 1 (2.08%) SC Cleared
5 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 3 (6.25%) SLA
2 2 (4.17%) ISO 9001
System Software
1 4 (8.33%) Active Directory
2 3 (6.25%) ProxySG
2 3 (6.25%) VMware Infrastructure
3 2 (4.17%) Hyper-V
3 2 (4.17%) VMware ESX
3 2 (4.17%) Terminal Services
Systems Management
1 4 (8.33%) Cisco Prime
2 2 (4.17%) Symantec Endpoint Protection
2 2 (4.17%) Backup Exec
3 1 (2.08%) Unicenter
Vendors
1 13 (27.08%) Cisco
1 13 (27.08%) Microsoft
2 8 (16.67%) Oracle
3 6 (12.50%) F5
4 5 (10.42%) Remedy
5 4 (8.33%) HP
5 4 (8.33%) SAP
6 3 (6.25%) CheckPoint
6 3 (6.25%) Nokia
6 3 (6.25%) Apple
6 3 (6.25%) VMware
6 3 (6.25%) 3Com
6 3 (6.25%) Blue Coat
6 3 (6.25%) Crossbeam
6 3 (6.25%) Barracuda Networks
7 2 (4.17%) ServiceNow
7 2 (4.17%) Kaseya
7 2 (4.17%) Mitel
7 2 (4.17%) Symantec
8 1 (2.08%) Avaya