The table below looks at the statistics for ITSM skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 67 69 62
Rank change year-on-year
+2 -7
Contract jobs citing ITSM 19 26 31
As % of all contract IT jobs located in Surrey 1.67% 1.83% 2.24%
As % of the Processes & Methodologies category 2.03% 2.30% 2.91%
Number of daily rates quoted 14 9 19
Median daily rate £375 £400 £255
Median daily rate % change year-on-year
-6.25% +56.86%
90% offered a daily rate of more than £175 £318 £175
10% offered a daily rate of more than £448 £475 £362
UK excluding London median daily rate £375 £358 £425
% change year-on-year
+4.89% -15.88%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £13.00 £30.08 £14.00
% change year-on-year
-56.77% +114.82%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
938 1129 1065
As % of all contract IT jobs located in Surrey 82.35% 79.40% 77.01%
Number of daily rates quoted 648 673 611
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £275 £310 £248
10% offered a daily rate of more than £550 £500 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 37 32 41
Median hourly rate £40.00 £40.00 £45.00
Median hourly rate % change year-on-year
- -11.11%
90% offered a hourly rate of more than £14.80 £31.50 £14.00
10% offered a hourly rate of more than £41.00 £52.17 £57.50
UK excluding London median hourly rate £32.50 £34.00 £26.00
% change year-on-year
-4.41% +30.76%

ITSM
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Surrey region.

ITSM Daily Rate Trend in Surrey

ITSM
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Surrey region over the 3 months to 1 October 2016.

ITSM Daily Rate Histogram in Surrey

ITSM
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Surrey region.

ITSM Hourly Rate Trend in Surrey

ITSM
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate +10 4 £269 -
Weybridge - 4 - -
Cobham - 2 £393 -
Epsom +9 1 £175 -
Staines -10 1 - - 1
Redhill - 1 £375 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 1 October 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for ITSM.

1 24 (70.59%) ITIL
2 20 (58.82%) Service Management
3 12 (35.29%) Windows
4 11 (32.35%) LAN
4 11 (32.35%) WAN
4 11 (32.35%) TCP/IP
4 11 (32.35%) Internet
5 10 (29.41%) Finance
6 9 (26.47%) Microsoft
7 8 (23.53%) CheckPoint
7 8 (23.53%) Cisco
7 8 (23.53%) Firewall
8 7 (20.59%) Incident Management
8 7 (20.59%) ServiceNow
9 6 (17.65%) Palo Alto
9 6 (17.65%) Problem Management
9 6 (17.65%) Blue Coat
9 6 (17.65%) RSA SecurID
9 6 (17.65%) SSL
9 6 (17.65%) SLA
9 6 (17.65%) VPN
9 6 (17.65%) Java
9 6 (17.65%) MS Office
9 6 (17.65%) Juniper
10 5 (14.71%) HP
10 5 (14.71%) Ethernet
10 5 (14.71%) Windows NT
10 5 (14.71%) Windows XP
10 5 (14.71%) Workflow
10 5 (14.71%) Windows 7

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.76%) Adobe Experience Manager
1 4 (11.76%) JBoss
1 4 (11.76%) LiveCycle
2 2 (5.88%) Apache
2 2 (5.88%) Tomcat
Applications
1 6 (17.65%) MS Office
2 2 (5.88%) MS PowerPoint
3 1 (2.94%) MS Excel
Business Applications
1 3 (8.82%) Remedy ITSM
Cloud Services
1 2 (5.88%) IaaS
1 2 (5.88%) PaaS
1 2 (5.88%) SaaS
Communications & Networking
1 11 (32.35%) Internet
1 11 (32.35%) LAN
1 11 (32.35%) TCP/IP
1 11 (32.35%) WAN
2 8 (23.53%) Firewall
3 6 (17.65%) SSL
3 6 (17.65%) VPN
4 5 (14.71%) Ethernet
5 4 (11.76%) IPsec
5 4 (11.76%) Network Security
6 2 (5.88%) DNS
7 1 (2.94%) Cisco Nexus
7 1 (2.94%) VoIP
Database & Business Intelligence
1 4 (11.76%) SQL Server
2 2 (5.88%) MongoDB
2 2 (5.88%) MySQL
2 2 (5.88%) PostgreSQL
2 2 (5.88%) Relational Database
General
1 10 (29.41%) Finance
Job Titles
1 17 (50.00%) Analyst
2 8 (23.53%) Network Analyst
3 6 (17.65%) Developer
3 6 (17.65%) Network Security Analyst
3 6 (17.65%) Security Analyst
3 6 (17.65%) Service Analyst
3 6 (17.65%) Service Desk Analyst
3 6 (17.65%) Support Analyst
3 6 (17.65%) Support Engineer
4 5 (14.71%) Cisco Analyst
4 5 (14.71%) Cisco Network Analyst
5 4 (11.76%) Cisco Security Analyst
5 4 (11.76%) Help Desk Analyst
5 4 (11.76%) Help Desk Engineer
5 4 (11.76%) Help Desk Support
5 4 (11.76%) Help Desk Support Analyst
5 4 (11.76%) Help Desk Support Engineer
5 4 (11.76%) Java Developer
5 4 (11.76%) Service Desk Engineer
5 4 (11.76%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 4 (11.76%) Web Services
1 4 (11.76%) XML
1 4 (11.76%) XSLT
2 2 (5.88%) LAMP
2 2 (5.88%) LAPP Stack
Miscellaneous
1 6 (17.65%) RSA SecurID
2 4 (11.76%) Data Centre
3 3 (8.82%) Analytical Skills
4 2 (5.88%) Computer Science
4 2 (5.88%) Mathematics
4 2 (5.88%) Statistics
Operating Systems
1 12 (35.29%) Windows
2 5 (14.71%) Windows 7
2 5 (14.71%) Windows NT
2 5 (14.71%) Windows XP
3 4 (11.76%) Linux
4 2 (5.88%) CentOS
4 2 (5.88%) Red Hat Enterprise Linux
4 2 (5.88%) Solaris
4 2 (5.88%) Windows Server 2003
Processes & Methodologies
1 24 (70.59%) ITIL
2 20 (58.82%) Service Management
3 7 (20.59%) Incident Management
4 6 (17.65%) Problem Management
5 5 (14.71%) Software Licensing
5 5 (14.71%) Workflow
6 4 (11.76%) Business Continuity
6 4 (11.76%) Change Control
6 4 (11.76%) Disaster Recovery
6 4 (11.76%) PRINCE2
6 4 (11.76%) Process Management
6 4 (11.76%) Web Development
7 3 (8.82%) Agile Software Development
7 3 (8.82%) Continuous Improvement
7 3 (8.82%) ITIL V3
7 3 (8.82%) Project Management
8 2 (5.88%) Benchmarking
8 2 (5.88%) Change Management
8 2 (5.88%) High Availability
8 2 (5.88%) Root Cause Analysis
Programming Languages
1 6 (17.65%) Java
2 4 (11.76%) JavaScript
3 2 (5.88%) Bash Shell
3 2 (5.88%) C
3 2 (5.88%) C++
3 2 (5.88%) Perl
3 2 (5.88%) PHP
3 2 (5.88%) Python
3 2 (5.88%) VBA
Qualifications
1 3 (8.82%) Degree
2 2 (5.88%) Cisco Certification
2 2 (5.88%) Microsoft Certification
2 2 (5.88%) RHCA
3 1 (2.94%) CCNP
3 1 (2.94%) CCSP
3 1 (2.94%) PRINCE2 Certification
3 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 6 (17.65%) SLA
2 2 (5.88%) Disclosure Scotland
System Software
1 4 (11.76%) Active Directory
Vendors
1 9 (26.47%) Microsoft
2 8 (23.53%) CheckPoint
2 8 (23.53%) Cisco
3 7 (20.59%) ServiceNow
4 6 (17.65%) Blue Coat
4 6 (17.65%) Juniper
4 6 (17.65%) Palo Alto
5 5 (14.71%) HP
6 4 (11.76%) Adobe
7 3 (8.82%) Remedy
8 2 (5.88%) Oracle
8 2 (5.88%) Red Hat
8 2 (5.88%) Sun
9 1 (2.94%) F5
9 1 (2.94%) SolarWinds