The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 84 81 84
Rank change year-on-year
-3 +3
Contract jobs requiring a Service Desk Analyst 7 8 4
As % of all contract IT jobs located in Surrey 0.53% 0.63% 0.32%
As % of the Job Titles category 0.57% 0.69% 0.35%
Number of daily rates quoted 2 1 2
Average daily rate
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£160 £120 £98
Average daily rate % change year-on-year
+33.33% +23.07%
90% offered a daily rate of more than £128 £120 £92
10% offered a daily rate of more than £192 £120 £104
UK excluding London average daily rate £120 £125 £113
% change year-on-year
-4.00% +11.11%
Number of hourly rates quoted 1 2 0
Average hourly rate £15.75 £75.00 -
Average hourly rate % change year-on-year
-79.00% -
UK excluding London average hourly rate £13.10 £14.00 £13.00
% change year-on-year
-6.42% +7.69%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1226 1167 1154
As % of all contract IT jobs located in Surrey 92.32% 92.25% 93.59%
Number of daily rates quoted 698 697 623
Average daily rate £400 £363 £375
Average daily rate % change year-on-year
+10.34% -3.33%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 53 50 87
Average hourly rate £17.50 £17.00 £20.00
Average hourly rate % change year-on-year
+2.94% -15.00%
90% offered a hourly rate of more than £12.50 £13.00 £13.00
10% offered a hourly rate of more than £47.50 £47.50 £45.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Daily Rate Trend in Surrey

Service Desk Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Hourly Rate Trend in Surrey

Service Desk Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines - 3 - -
Guildford +2 2 - -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 29 July 2015, IT contractor jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 12 (66.67%) Windows
2 11 (61.11%) Active Directory
3 8 (44.44%) Microsoft
3 8 (44.44%) WAN
3 8 (44.44%) Windows 7
4 6 (33.33%) TCP/IP
5 5 (27.78%) LAN
5 5 (27.78%) MS Office
6 4 (22.22%) ITIL
7 3 (16.67%) CCNA
7 3 (16.67%) Cisco Certification
7 3 (16.67%) Microsoft Certification
7 3 (16.67%) A+ Certification
7 3 (16.67%) Avaya
7 3 (16.67%) MCSA
7 3 (16.67%) MS Excel
7 3 (16.67%) VoIP
7 3 (16.67%) DHCP
7 3 (16.67%) VPN
7 3 (16.67%) DNS
7 3 (16.67%) B2B
7 3 (16.67%) Mitel
7 3 (16.67%) Retail
7 3 (16.67%) Network+ Certification
7 3 (16.67%) Japanese Language
7 3 (16.67%) Analytical Skills
8 2 (11.11%) Enterprise Software
8 2 (11.11%) SLA
8 2 (11.11%) Blackberry
8 2 (11.11%) Firewall

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 29 July 2015, IT contractor jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) IBM Notes
1 1 (5.56%) MS Exchange
Applications
1 5 (27.78%) MS Office
2 3 (16.67%) MS Excel
Communications & Networking
1 8 (44.44%) WAN
2 6 (33.33%) TCP/IP
3 5 (27.78%) LAN
4 3 (16.67%) VoIP
4 3 (16.67%) DHCP
4 3 (16.67%) VPN
4 3 (16.67%) DNS
5 2 (11.11%) Firewall
General
1 3 (16.67%) Retail
1 3 (16.67%) Japanese Language
2 1 (5.56%) Back Office
2 1 (5.56%) Telecoms
2 1 (5.56%) Legal
Libraries, Frameworks & Software Standards
1 1 (5.56%) EDI
Miscellaneous
1 3 (16.67%) Analytical Skills
2 2 (11.11%) Blackberry
2 2 (11.11%) Enterprise Software
3 1 (5.56%) NHS
3 1 (5.56%) Statistics
3 1 (5.56%) Mobile App
Operating Systems
1 12 (66.67%) Windows
2 8 (44.44%) Windows 7
3 1 (5.56%) Windows Server 2008
Processes & Methodologies
1 4 (22.22%) ITIL
2 3 (16.67%) B2B
3 1 (5.56%) Information Security
3 1 (5.56%) CRM
Qualifications
1 3 (16.67%) MCSA
1 3 (16.67%) CCNA
1 3 (16.67%) Cisco Certification
1 3 (16.67%) Microsoft Certification
1 3 (16.67%) A+ Certification
1 3 (16.67%) Network+ Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 11 (61.11%) Active Directory
Vendors
1 8 (44.44%) Microsoft
2 3 (16.67%) Avaya
2 3 (16.67%) Mitel
3 1 (5.56%) SAP
3 1 (5.56%) Lotus
3 1 (5.56%) VMware
3 1 (5.56%) HP
3 1 (5.56%) Citrix
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