The statistics below represent IT contracts advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 58 90 62
Rank change year-on-year
+32 -28
Contract jobs requiring a Service Desk Analyst 23 9 35
As % of all contract IT jobs located in Surrey 2.15% 0.67% 2.26%
As % of the Job Titles category 2.27% 0.70% 2.37%
Number of daily rates quoted 15 8 23
Median daily rate £143 £166 £135
Median daily rate % change year-on-year
-14.28% +23.14%
90% offered a daily rate of more than £118 £130 £85
10% offered a daily rate of more than £200 £228 £175
UK excluding London median daily rate £135 £130 £125
% change year-on-year
+3.84% +4.00%
Number of hourly rates quoted 5 1 4
Median hourly rate £11.50 £11.50 £13.75
Median hourly rate % change year-on-year
- -16.36%
90% offered a hourly rate of more than £10.60 £11.50 £12.45
10% offered a hourly rate of more than £18.50 £11.50 £119.70
UK excluding London median hourly rate £12.25 £14.00 £12.50
% change year-on-year
-12.50% +12.00%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1013 1291 1476
As % of all contract IT jobs located in Surrey 94.50% 95.56% 95.16%
Number of daily rates quoted 603 829 793
Median daily rate £425 £425 £375
Median daily rate % change year-on-year
- +13.33%
90% offered a daily rate of more than £150 £275 £190
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £396 £385 £375
% change year-on-year
+2.85% +2.66%
Number of hourly rates quoted 80 41 89
Median hourly rate £15.00 £20.00 £17.00
Median hourly rate % change year-on-year
-25.00% +17.64%
90% offered a hourly rate of more than £11.00 £12.50 £13.00
10% offered a hourly rate of more than £41.00 £46.50 £46.75
UK excluding London median hourly rate £16.50 £17.00 £15.79
% change year-on-year
-2.94% +7.66%

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of IT contracts across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Daily Rate Trend in Surrey

Service Desk Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Hourly Rate Trend in Surrey

Service Desk Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead - 5 £135 -
Guildford -3 3 £120 -40.00%
Chertsey -3 2 £115 -19.29%
Farnham - 2 - -
Reigate - 2 £188 -
Redhill - 1 £200 - 1
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 2 December 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region featuring Service Desk Analyst in the job title.

1 22 (50.00%) Windows
2 20 (45.45%) Microsoft
3 18 (40.91%) Active Directory
4 17 (38.64%) ITIL
5 13 (29.55%) MS Office
5 13 (29.55%) Windows 7
6 10 (22.73%) Incident Management
7 7 (15.91%) Telecoms
7 7 (15.91%) MS Excel
8 6 (13.64%) Service Delivery
9 5 (11.36%) SCCM
9 5 (11.36%) SLA
10 4 (9.09%) ITIL Certification
10 4 (9.09%) SC Cleared
10 4 (9.09%) Security Cleared
10 4 (9.09%) Finance
10 4 (9.09%) ITSM
10 4 (9.09%) Service Management
11 3 (6.82%) Apple
11 3 (6.82%) MS Exchange
11 3 (6.82%) Ticket Management
11 3 (6.82%) ServiceNow
11 3 (6.82%) Network Monitoring
12 2 (4.55%) ITIL Foundation Certificate
12 2 (4.55%) Software Deployment
12 2 (4.55%) Windows 8
12 2 (4.55%) Enterprise Software
12 2 (4.55%) Analytical Skills
12 2 (4.55%) iPad
12 2 (4.55%) Data Centre

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) MS Exchange
2 1 (2.27%) Exchange Server 2007
2 1 (2.27%) IBM Notes
2 1 (2.27%) SharePoint
2 1 (2.27%) Skype for Business
Applications
1 13 (29.55%) MS Office
2 7 (15.91%) MS Excel
Business Applications
1 1 (2.27%) Remedy ITSM
Cloud Services
1 1 (2.27%) Office 365
Communications & Networking
1 2 (4.55%) Intranet
1 2 (4.55%) LAN
1 2 (4.55%) TCP/IP
1 2 (4.55%) WAN
2 1 (2.27%) DHCP
2 1 (2.27%) DNS
2 1 (2.27%) Ethernet
2 1 (2.27%) Internet
2 1 (2.27%) Skype
Development Applications
1 1 (2.27%) MSI
General
1 7 (15.91%) Telecoms
2 4 (9.09%) Finance
3 2 (4.55%) Law
Miscellaneous
1 2 (4.55%) Analytical Skills
1 2 (4.55%) Blackberry
1 2 (4.55%) Data Centre
1 2 (4.55%) Enterprise Software
1 2 (4.55%) iPad
1 2 (4.55%) iPhone
1 2 (4.55%) Smartphone
1 2 (4.55%) Video Conferencing
2 1 (2.27%) EPoS
2 1 (2.27%) Mathematics
Operating Systems
1 22 (50.00%) Windows
2 13 (29.55%) Windows 7
3 2 (4.55%) Windows 8
3 2 (4.55%) Windows XP
4 1 (2.27%) Apple iOS
4 1 (2.27%) Windows NT
Processes & Methodologies
1 17 (38.64%) ITIL
2 10 (22.73%) Incident Management
3 6 (13.64%) Service Delivery
4 4 (9.09%) ITSM
4 4 (9.09%) Service Management
5 3 (6.82%) Network Monitoring
5 3 (6.82%) Ticket Management
6 2 (4.55%) Asset Management
6 2 (4.55%) Software Deployment
6 2 (4.55%) Workflow
7 1 (2.27%) Logistics
7 1 (2.27%) Mentoring
7 1 (2.27%) Network Management
7 1 (2.27%) Software Licensing
7 1 (2.27%) Time Management
Programming Languages
1 1 (2.27%) SQL
Qualifications
1 4 (9.09%) ITIL Certification
1 4 (9.09%) SC Cleared
1 4 (9.09%) Security Cleared
2 2 (4.55%) Degree
2 2 (4.55%) ITIL Foundation Certificate
2 2 (4.55%) MCDST
2 2 (4.55%) MCP
2 2 (4.55%) Microsoft Certification
3 1 (2.27%) ECDL
3 1 (2.27%) MCSE
3 1 (2.27%) MCTS
Quality Assurance & Compliance
1 5 (11.36%) SLA
System Software
1 18 (40.91%) Active Directory
2 1 (2.27%) XenApp
Systems Management
1 5 (11.36%) SCCM
Vendors
1 20 (45.45%) Microsoft
2 3 (6.82%) Apple
2 3 (6.82%) ServiceNow
3 2 (4.55%) Altiris
3 2 (4.55%) Dell
4 1 (2.27%) Citrix
4 1 (2.27%) HP
4 1 (2.27%) Intel Security
4 1 (2.27%) Lotus
4 1 (2.27%) Remedy