2nd Line Support Contract Job Trends in Tyne and Wear

Second Line Support
North East > Tyne and Wear

The median Second Line Support daily rate in Tyne and Wear is £181, according to job vacancies posted in the 6 months leading up to 2 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
2 Sep 2026
Same period 2025 Same period 2024
Rank 70 31 25
Rank change year-on-year -39 -6 +1
Contract jobs requiring a 2nd Line Support 2 3 3
As % of all contract jobs in Tyne and Wear 0.29% 1.39% 1.80%
As % of the Job Titles category 0.31% 1.51% 1.96%
Number of daily rates quoted 2 3 3
10th Percentile £164 - £148
25th Percentile £167 £188 £151
Median daily rate (50th Percentile) £181 £195 £163
Median % change year-on-year -7.05% +20.00% +14.04%
75th Percentile £192 £203 £186
90th Percentile £193 - £196
North East median daily rate £188 £195 £163
% change year-on-year -3.85% +20.00% +14.04%

All Contract IT Job Roles
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Tyne and Wear with a recognized job title 655 199 153
% of contract IT jobs with a recognized job title 93.97% 92.13% 91.62%
Number of daily rates quoted 369 128 83
10th Percentile £313 £200 £317
25th Percentile £375 £400 £369
Median daily rate (50th Percentile) £450 £464 £450
Median % change year-on-year -2.96% +3.06% -14.29%
75th Percentile £550 £550 £550
90th Percentile £651 £641 £649
North East median daily rate £450 £460 £450
% change year-on-year -2.17% +2.22% -
Number of hourly rates quoted 106 10 9
10th Percentile £25.00 £12.50 £17.34
25th Percentile £62.50 £13.47 £18.25
Median hourly rate £66.25 £17.63 £50.00
Median % change year-on-year +275.89% -64.75% +104.08%
75th Percentile £70.00 £20.63 £70.00
90th Percentile - £37.60 -
North East median hourly rate £65.00 £15.25 £46.18
% change year-on-year +326.23% -66.98% +44.31%

2nd Line Support
Job Vacancy Trend in Tyne and Wear

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Support' in the job title relative to all contract IT jobs advertised in Tyne and Wear.

2nd Line Support job vacancy trend in Tyne and Wear

2nd Line Support
Daily Rate Trend in Tyne and Wear

Contractor daily rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear

2nd Line Support
Hourly Rate Trend in Tyne and Wear

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear

2nd Line Support
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Tyne and Wear region over the 6 months to 2 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne - 2 £181 - 1
2nd Line Support
North East

2nd Line Support Skill Set
Top 27 Co-Occurring Skills & Capabilities in Tyne and Wear

For the 6 months to 2 September 2026, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region featuring 2nd Line Support in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) VMware
1 2 (100.00%) Windows
2 1 (50.00%) Active Directory
2 1 (50.00%) Azure
2 1 (50.00%) Citrix
2 1 (50.00%) Customer Service
2 1 (50.00%) DHCP
2 1 (50.00%) DNS
2 1 (50.00%) Entra ID
2 1 (50.00%) Hyper-V
2 1 (50.00%) ITIL Foundation Certificate
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) SCCM
2 1 (50.00%) Server Building
2 1 (50.00%) ServiceNow
2 1 (50.00%) SharePoint
2 1 (50.00%) SLA
2 1 (50.00%) Storage Management
2 1 (50.00%) Time Management
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Tyne and Wear by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure
2 1 (50.00%) Entra ID
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
General
1 1 (50.00%) Legal
1 1 (50.00%) Pharmaceutical
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Onboarding
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
2 1 (50.00%) Customer Service
2 1 (50.00%) Server Building
2 1 (50.00%) Storage Management
2 1 (50.00%) Time Management
Qualifications
1 1 (50.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Hyper-V
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) Microsoft Intune
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware
2 1 (50.00%) Citrix
2 1 (50.00%) ServiceNow