2nd Line Support Contract Job Trends in Tyne and Wear

Second Line Support
North East > Tyne and Wear

The median Second Line Support daily rate in Tyne and Wear is £195, according to job vacancies posted in the 6 months leading up to 16 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 32 26 23
Rank change year-on-year -6 -3 +37
Contract jobs requiring a 2nd Line Support 2 3 4
As % of all contract jobs advertised in Tyne and Wear 0.87% 1.67% 2.42%
As % of the Job Titles category 0.94% 1.88% 2.65%
Number of daily rates quoted 2 3 1
10th Percentile - £148 -
25th Percentile £188 £151 £139
Median daily rate (50th Percentile) £195 £163 £143
Median % change year-on-year +20.00% +14.04% -14.93%
75th Percentile £203 £186 £146
90th Percentile - £196 -
North East median daily rate £195 £163 £143
% change year-on-year +20.00% +14.04% -22.45%

All Contract IT Job Vacancies
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Tyne and Wear with a recognized job title 212 160 151
% of contract IT jobs with a recognized job title 92.58% 88.89% 91.52%
Number of daily rates quoted 130 82 105
10th Percentile £199 £316 £270
25th Percentile £370 £387 £394
Median daily rate (50th Percentile) £450 £460 £540
Median % change year-on-year -2.17% -14.81% +2.86%
75th Percentile £550 £587 £620
90th Percentile £643 £650 £720
North East median daily rate £450 £450 £450
% change year-on-year - - -14.29%
Number of hourly rates quoted 9 8 4
10th Percentile £13.67 £17.01 £14.20
25th Percentile £14.50 £42.00 £16.00
Median hourly rate £19.25 £60.00 £24.50
Median % change year-on-year -67.92% +144.90% +84.91%
75th Percentile £20.63 £70.00 £32.44
90th Percentile £39.20 - £33.23
North East median hourly rate £19.06 £46.18 £32.00
% change year-on-year -58.73% +44.31% +88.24%

2nd Line Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Daily Rate Trend in Tyne and Wear

Contractor daily rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear

2nd Line Support
Hourly Rate Trend in Tyne and Wear

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in Tyne and Wear

2nd Line Support
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Tyne and Wear region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Sunderland - 2 £195 - 1
2nd Line Support
North East

2nd Line Support Skill Set
Top 10 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 16 September 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region featuring 2nd Line Support in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Service Management
1 2 (100.00%) Degree
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Patch Management

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Patch Management
1 2 (100.00%) Service Management
Qualifications
1 2 (100.00%) Degree
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft