The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 19 23 17
Rank change year-on-year
+4 -6
Contract jobs citing Service Management 26 14 12
As % of all contract IT jobs located in Tyne and Wear 6.21% 5.49% 5.36%
As % of the Processes & Methodologies category 8.67% 7.69% 8.33%
Number of daily rates quoted 17 11 4
Average daily rate
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of your Daily Rate
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£399 £350 £110
Average daily rate % change year-on-year
+13.94% +218.18%
90% offered a daily rate of more than £343 £244 £100
10% offered a daily rate of more than £451 £500 £211
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £18.90
UK excluding London average hourly rate £15.00 £17.50 £17.50
% change year-on-year
-14.28% -
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
300 182 144
As % of all contract IT jobs located in Tyne and Wear 71.60% 71.37% 64.29%
Number of daily rates quoted 192 98 53
Average daily rate £413 £325 £284
Average daily rate % change year-on-year
+26.92% +14.43%
90% offered a daily rate of more than £275 £196 £125
10% offered a daily rate of more than £500 £500 £463
UK excluding London average daily rate £395 £375 £363
% change year-on-year
+5.40% +3.44%
Number of hourly rates quoted 9 22 11
Average hourly rate £21.82 £23.75 £18.90
Average hourly rate % change year-on-year
-8.12% +25.66%
90% offered a hourly rate of more than £13.30 £12.88 £17.05
10% offered a hourly rate of more than £38.55 £28.00 £27.50
UK excluding London average hourly rate £25.50 £27.50 £31.50
% change year-on-year
-7.27% -12.69%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 23 January 2015.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +2 23 £387 +10.54% 3
Sunderland +2 3 £420 -
Gateshead - - - -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 23 January 2015, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 42 (63.64%) ITIL
2 39 (59.09%) Security Cleared
3 27 (40.91%) SC Cleared
4 26 (39.39%) Windows
5 23 (34.85%) MS Office
5 23 (34.85%) Microsoft
6 19 (28.79%) Windows Server 2003
6 19 (28.79%) SQL
6 19 (28.79%) Service Delivery
7 18 (27.27%) MS Excel
7 18 (27.27%) Windows Server 2008
8 17 (25.76%) Active Directory
8 17 (25.76%) Project Management
9 15 (22.73%) LAN
9 15 (22.73%) WAN
9 15 (22.73%) HP
9 15 (22.73%) Incident Management
10 14 (21.21%) Firewall
10 14 (21.21%) Clustering
11 13 (19.70%) Cisco
12 12 (18.18%) Problem Management
12 12 (18.18%) Network Monitoring
13 11 (16.67%) WhatsUp Gold
13 11 (16.67%) Network Management
13 11 (16.67%) Cisco IOS
13 11 (16.67%) Juniper
13 11 (16.67%) CheckPoint
13 11 (16.67%) Oracle
13 11 (16.67%) McAfee
14 10 (15.15%) Finance

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 23 January 2015, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.09%) WebLogic
2 4 (6.06%) AquaLogic
3 2 (3.03%) SharePoint
3 2 (3.03%) MS Exchange
4 1 (1.52%) Oracle Workflow
4 1 (1.52%) Apache
4 1 (1.52%) Tomcat
4 1 (1.52%) IIS
Applications
1 23 (34.85%) MS Office
2 18 (27.27%) MS Excel
3 4 (6.06%) MS Project
4 1 (1.52%) MS PowerPoint
Business Applications
1 1 (1.52%) Oracle EBS R12
1 1 (1.52%) Oracle EBS
Communications & Networking
1 15 (22.73%) LAN
1 15 (22.73%) WAN
2 14 (21.21%) Firewall
3 11 (16.67%) Cisco IOS
4 9 (13.64%) F5 BIG-IP LTM
4 9 (13.64%) F5 BIG-IP GTM
4 9 (13.64%) Network Security
4 9 (13.64%) SAN
4 9 (13.64%) DNS
4 9 (13.64%) SSL
5 8 (12.12%) Cisco ASA
6 7 (10.61%) Junos
7 6 (9.09%) LDAP
8 2 (3.03%) VPN
8 2 (3.03%) SMS
9 1 (1.52%) DSL
9 1 (1.52%) MPLS
Database & Business Intelligence
1 5 (7.58%) Oracle Reports
2 4 (6.06%) Oracle Database
3 2 (3.03%) SQL Server
4 1 (1.52%) Oracle Discoverer
Development Applications
1 6 (9.09%) Ant
General
1 10 (15.15%) Finance
2 4 (6.06%) Billing
3 3 (4.55%) Military
4 2 (3.03%) Electronics
5 1 (1.52%) Front Office
5 1 (1.52%) Back Office
Job Titles
1 15 (22.73%) Project Manager
2 11 (16.67%) Network Engineer
3 8 (12.12%) Service Manager
4 4 (6.06%) Consultant
4 4 (6.06%) Senior Manager
5 3 (4.55%) Informatica Specialist
5 3 (4.55%) Senior Project Manager
6 2 (3.03%) Problem Manager
6 2 (3.03%) Incident Manager
6 2 (3.03%) UNIX Engineer
6 2 (3.03%) Applications Specialist
6 2 (3.03%) Analyst
6 2 (3.03%) Network Consultant
6 2 (3.03%) Support Engineer
6 2 (3.03%) 2nd Line Support
6 2 (3.03%) Report Manager
7 1 (1.52%) Applications Project Manager
7 1 (1.52%) Senior Service Manager
7 1 (1.52%) Documentation Specialist
7 1 (1.52%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 6 (9.09%) J2EE
1 6 (9.09%) JDBC
1 6 (9.09%) Web Services
1 6 (9.09%) JMS
1 6 (9.09%) Middleware
1 6 (9.09%) JNDI
2 5 (7.58%) SOAP
3 3 (4.55%) XML
3 3 (4.55%) .NET
4 2 (3.03%) CSS
4 2 (3.03%) .NET Framework
4 2 (3.03%) WCF
5 1 (1.52%) WF
5 1 (1.52%) JSON
5 1 (1.52%) JGroups
5 1 (1.52%) REST
5 1 (1.52%) AppFabric
5 1 (1.52%) ADO.NET Entity Framework
5 1 (1.52%) XSL
5 1 (1.52%) HTML
Miscellaneous
1 14 (21.21%) Clustering
2 10 (15.15%) Analytical Skills
3 9 (13.64%) Cryptography
4 7 (10.61%) Economics
5 3 (4.55%) Replication
6 2 (3.03%) HACMP
6 2 (3.03%) Open Source
7 1 (1.52%) Computer Science
Operating Systems
1 26 (39.39%) Windows
2 19 (28.79%) Windows Server 2003
3 18 (27.27%) Windows Server 2008
4 6 (9.09%) Linux
5 5 (7.58%) Red Hat Enterprise Linux
5 5 (7.58%) UNIX
6 2 (3.03%) AIX
6 2 (3.03%) HPUX
6 2 (3.03%) Solaris
7 1 (1.52%) Windows 7
Processes & Methodologies
1 42 (63.64%) ITIL
2 19 (28.79%) Service Delivery
3 17 (25.76%) Project Management
4 15 (22.73%) Incident Management
5 12 (18.18%) Problem Management
5 12 (18.18%) Network Monitoring
6 11 (16.67%) Network Management
7 9 (13.64%) Load Balancing
7 9 (13.64%) Network Design
7 9 (13.64%) PRINCE2
8 8 (12.12%) Root Cause Analysis
9 6 (9.09%) Change Management
9 6 (9.09%) Programme Management
9 6 (9.09%) Continuous Improvement
10 5 (7.58%) Time Management
10 5 (7.58%) Knowledge Management
10 5 (7.58%) High Availability
10 5 (7.58%) Business Continuity
11 4 (6.06%) SOA
12 3 (4.55%) ITIL V3
Programming Languages
1 19 (28.79%) SQL
2 7 (10.61%) Java
3 6 (9.09%) PL/SQL
3 6 (9.09%) WebLogic Scripting Tool
4 5 (7.58%) Shell Script
5 1 (1.52%) VB
5 1 (1.52%) C#
Qualifications
1 39 (59.09%) Security Cleared
2 27 (40.91%) SC Cleared
3 10 (15.15%) DV Cleared
4 3 (4.55%) ITIL Foundation Certificate
5 2 (3.03%) PRINCE2 Certification
5 2 (3.03%) ITIL Certification
5 2 (3.03%) IBM AIX Certification
6 1 (1.52%) Degree
6 1 (1.52%) ISEB
Quality Assurance & Compliance
1 9 (13.64%) QA
2 8 (12.12%) JSP 440
3 7 (10.61%) SLA
4 6 (9.09%) ISO 9001
5 1 (1.52%) BS15000
5 1 (1.52%) ISO 14001
5 1 (1.52%) BS7799
System Software
1 17 (25.76%) Active Directory
2 10 (15.15%) VMware ESXi
3 9 (13.64%) vSphere
4 8 (12.12%) Hyper-V
5 6 (9.09%) VMware Infrastructure
6 2 (3.03%) GPFS
Systems Management
1 11 (16.67%) WhatsUp Gold
2 9 (13.64%) MIIS
3 6 (9.09%) OpenView Configuration Management
4 5 (7.58%) Systems Management Server (SMS)
4 5 (7.58%) OpenView
5 1 (1.52%) WSUS
5 1 (1.52%) CA SiteMinder
5 1 (1.52%) Netcool
Vendors
1 23 (34.85%) Microsoft
2 15 (22.73%) HP
3 13 (19.70%) Cisco
4 11 (16.67%) Juniper
4 11 (16.67%) CheckPoint
4 11 (16.67%) Oracle
4 11 (16.67%) McAfee
5 10 (15.15%) F5
6 9 (13.64%) 3PAR
6 9 (13.64%) EMC
7 8 (12.12%) TippingPoint
8 7 (10.61%) VMware
8 7 (10.61%) Red Hat
9 6 (9.09%) Informatica
10 2 (3.03%) IBM
11 1 (1.52%) Crossbeam
11 1 (1.52%) Riverbed
11 1 (1.52%) NetApp
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £518.37 per day
Posted: 3 days ago