The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 65 31 23
Rank change year-on-year
-34 -8
Contract jobs citing Service Management 26 27 38
As % of all contract IT jobs located in Tyne and Wear 2.68% 4.75% 7.18%
As % of the Processes & Methodologies category 3.04% 6.26% 8.90%
Number of daily rates quoted 20 19 25
Average daily rate £274 £300 £280
Average daily rate % change year-on-year
-8.75% +7.14%
90% offered a daily rate of more than £204 £120 £192
10% offered a daily rate of more than £375 £451 £385
UK excluding London average daily rate £400 £365 £350
% change year-on-year
+9.58% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
856 431 427
As % of all contract IT jobs located in Tyne and Wear 88.25% 75.88% 80.72%
Number of daily rates quoted 571 269 283
Average daily rate £325 £350 £300
Average daily rate % change year-on-year
-7.14% +16.66%
90% offered a daily rate of more than £248 £250 £200
10% offered a daily rate of more than £500 £511 £465
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 22 29 1
Average hourly rate £28.00 £13.71 £17.00
Average hourly rate % change year-on-year
+104.23% -19.35%
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 29 April 2016.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -36 24 £271 -9.58% 4
Sunderland -2 2 £325 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 29 April 2016, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (63.24%) ITIL
2 32 (47.06%) Security Cleared
3 27 (39.71%) SC Cleared
4 26 (38.24%) Unix
5 20 (29.41%) ITIL V3
6 19 (27.94%) AIX
6 19 (27.94%) Solaris
6 19 (27.94%) Disaster Recovery
7 17 (25.00%) LAN
7 17 (25.00%) WAN
7 17 (25.00%) Analytical Skills
8 16 (23.53%) Windows
8 16 (23.53%) VPN
8 16 (23.53%) IBM
8 16 (23.53%) Microsoft
9 15 (22.06%) Middleware
9 15 (22.06%) Configuration Management
9 15 (22.06%) Incident Management
9 15 (22.06%) Open Source
10 14 (20.59%) GPFS
10 14 (20.59%) IBM AIX Certification
10 14 (20.59%) Red Hat
10 14 (20.59%) HACMP
11 13 (19.12%) Agile Software Development
11 13 (19.12%) Firewall
11 13 (19.12%) High Availability
12 12 (17.65%) VMware
13 11 (16.18%) Workflow
13 11 (16.18%) Lean Six Sigma
13 11 (16.18%) Service Delivery

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.76%) SharePoint
2 1 (1.47%) CMS
2 1 (1.47%) MS Exchange
Applications
1 10 (14.71%) MS Office
2 9 (13.24%) MS Excel
3 5 (7.35%) MS PowerPoint
4 1 (1.47%) MS Visio
Cloud Services
1 1 (1.47%) HP Helion
1 1 (1.47%) Office 365
1 1 (1.47%) OneDrive
Communications & Networking
1 17 (25.00%) LAN
1 17 (25.00%) WAN
2 16 (23.53%) VPN
3 13 (19.12%) Firewall
4 8 (11.76%) SAN
5 3 (4.41%) Intranet
5 3 (4.41%) NAS
6 2 (2.94%) Internet
7 1 (1.47%) DHCP
7 1 (1.47%) DNS
7 1 (1.47%) Network Security
Database & Business Intelligence
1 2 (2.94%) SQL Server
General
1 10 (14.71%) Finance
2 3 (4.41%) Manufacturing
3 2 (2.94%) Banking
3 2 (2.94%) Legal
4 1 (1.47%) Military
Job Titles
1 13 (19.12%) Unix Engineer
2 10 (14.71%) Analyst
2 10 (14.71%) Support Engineer
3 7 (10.29%) Project Manager
3 7 (10.29%) Service Manager
4 5 (7.35%) Incident Analyst
4 5 (7.35%) NetBackup Engineer
4 5 (7.35%) NetBackup Support
5 4 (5.88%) 1st Line Support
5 4 (5.88%) AIX Engineer
5 4 (5.88%) Coordinator
5 4 (5.88%) Delivery Manager
5 4 (5.88%) Incident Coordinator
5 4 (5.88%) Services Delivery Manager
6 3 (4.41%) Business Analyst
6 3 (4.41%) Storage Engineer
6 3 (4.41%) Storage Support Engineer
7 2 (2.94%) Infrastructure Operations Manager
7 2 (2.94%) IT Infrastructure Manager
7 2 (2.94%) Service Desk Support
Libraries, Frameworks & Software Standards
1 15 (22.06%) Middleware
Miscellaneous
1 17 (25.00%) Analytical Skills
2 14 (20.59%) HACMP
3 7 (10.29%) Replication
4 6 (8.82%) Computer Science
5 4 (5.88%) Economics
6 3 (4.41%) Celerra
6 3 (4.41%) CLARiiON
6 3 (4.41%) EMC VNX
6 3 (4.41%) Management Information System
6 3 (4.41%) Symmetrix
7 1 (1.47%) CMDB
7 1 (1.47%) Data Centre
7 1 (1.47%) Digital Media
7 1 (1.47%) Informatics
7 1 (1.47%) User Experience
Operating Systems
1 26 (38.24%) Unix
2 19 (27.94%) AIX
2 19 (27.94%) Solaris
3 16 (23.53%) Windows
4 7 (10.29%) Windows Server
5 4 (5.88%) Windows XP
6 2 (2.94%) Windows 7
7 1 (1.47%) Windows Server 2003
Processes & Methodologies
1 43 (63.24%) ITIL
2 20 (29.41%) ITIL V3
3 19 (27.94%) Disaster Recovery
4 15 (22.06%) Configuration Management
4 15 (22.06%) Incident Management
4 15 (22.06%) Open Source
5 13 (19.12%) Agile Software Development
5 13 (19.12%) High Availability
6 11 (16.18%) Lean Six Sigma
6 11 (16.18%) Project Management
6 11 (16.18%) Service Delivery
6 11 (16.18%) Six Sigma
6 11 (16.18%) Workflow
7 10 (14.71%) Change Management
8 9 (13.24%) Problem Management
9 8 (11.76%) Process Improvement
10 7 (10.29%) Data Analysis
11 6 (8.82%) ITSM
11 6 (8.82%) Migration
11 6 (8.82%) Time Management
Programming Languages
1 5 (7.35%) SQL
2 1 (1.47%) Java
2 1 (1.47%) JavaScript
2 1 (1.47%) PHP
Qualifications
1 32 (47.06%) Security Cleared
2 27 (39.71%) SC Cleared
3 14 (20.59%) IBM AIX Certification
4 6 (8.82%) Degree
4 6 (8.82%) DV Cleared
5 5 (7.35%) PMI Certification
5 5 (7.35%) PMP
6 1 (1.47%) ITIL Certification
6 1 (1.47%) MCSE
6 1 (1.47%) Microsoft Certification
Quality Assurance & Compliance
1 4 (5.88%) ISO 9001
1 4 (5.88%) SLA
System Software
1 14 (20.59%) GPFS
2 9 (13.24%) VMware Infrastructure
3 7 (10.29%) Active Directory
4 3 (4.41%) VMware ESXi
Systems Management
1 5 (7.35%) NetBackup
1 5 (7.35%) OpenView Configuration Management
2 1 (1.47%) HP UCMDB
2 1 (1.47%) Netcool
Vendors
1 16 (23.53%) IBM
1 16 (23.53%) Microsoft
2 14 (20.59%) Red Hat
3 12 (17.65%) VMware
4 10 (14.71%) HP
5 5 (7.35%) Cisco
5 5 (7.35%) Veritas
6 3 (4.41%) EMC
7 2 (2.94%) Avaya
7 2 (2.94%) Citrix
7 2 (2.94%) Dell
8 1 (1.47%) NetApp
8 1 (1.47%) Serena
Newcastle Upon Tyne, Tyne And Wear
Experis IT
Posted: Yesterday
Newcastle-upon-Tyne, Tyne and Wear
Synergize Consulting
Rate: £365 per day
Posted: 3 days ago