Service Management Contracts in Tyne and Wear

Service Management
North East > Tyne and Wear

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 21 46 37
Rank change year-on-year +25 -9 -3
Contract jobs citing Service Management 9 7 11
As % of all contract jobs advertised in Tyne and Wear 3.72% 2.01% 2.79%
As % of the Processes & Methodologies category 4.31% 2.15% 3.10%
Number of daily rates quoted 8 4 8
10th Percentile £188 £309 £141
25th Percentile £366 £314 £346
Median daily rate (50th Percentile) £488 £353 £440
Median % change year-on-year +38.30% -19.89% +17.33%
75th Percentile £590 £390 £550
90th Percentile £628 £426 £745
North East median daily rate £488 £310 £430
% change year-on-year +57.26% -27.91% +22.86%

All Process and Methodology Skills
Tyne and Wear

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 209 326 355
As % of all contract IT jobs advertised in Tyne and Wear 86.36% 93.41% 90.10%
Number of daily rates quoted 99 256 271
10th Percentile £263 £319 £200
25th Percentile £366 £463 £413
Median daily rate (50th Percentile) £500 £563 £500
Median % change year-on-year -11.11% +12.50% +11.11%
75th Percentile £589 £650 £600
90th Percentile £650 £734 £695
North East median daily rate £500 £550 £488
% change year-on-year -9.09% +12.82% +8.33%
Number of hourly rates quoted 36 0 12
10th Percentile £11.50 - £10.57
25th Percentile £12.13 - £12.54
Median hourly rate £17.50 - £16.50
Median % change year-on-year - - +13.68%
75th Percentile £48.75 - £17.50
90th Percentile £50.00 - £18.63
North East median hourly rate £15.46 £40.75 £16.50
% change year-on-year -62.06% +146.97% +8.20%

Service Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Management as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Management in Tyne and Wear

Service Management
Contractor Daily Rate Trend in Tyne and Wear

3-month moving average daily rate quoted in jobs citing Service Management in Tyne and Wear.

Daily rate trend for Service Management in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

Daily rate distribution for jobs citing Service Management in Tyne and Wear over the 6 months to 28 April 2024.

Daily rate histogram for Service Management in Tyne and Wear

Service Management
Contractor Hourly Rate Trend in Tyne and Wear

3-month moving average hourly rates quoted in jobs citing Service Management in Tyne and Wear.

Hourly rate trend for Service Management in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +21 7 £545 +62.69% 7
Sunderland -2 2 £195 -56.67%
Service Management
North East

Service Management
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Microsoft Exchange
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 2 (22.22%) Microsoft 365
Database & Business Intelligence
1 3 (33.33%) SQL Server
General
1 3 (33.33%) Analytical Skills
1 3 (33.33%) Social Skills
2 2 (22.22%) Banking
2 2 (22.22%) Finance
Job Titles
1 2 (22.22%) 2nd Line Desktop Support
1 2 (22.22%) 2nd Line Desktop Support Engineer
1 2 (22.22%) 2nd Line Engineer
1 2 (22.22%) 2nd Line Support
1 2 (22.22%) 2nd Line Support Engineer
1 2 (22.22%) Consultant
1 2 (22.22%) DBA
1 2 (22.22%) Desktop Engineer
1 2 (22.22%) Desktop Support
1 2 (22.22%) Desktop Support Engineer
1 2 (22.22%) Management Consultant
1 2 (22.22%) Mobile Engineer
1 2 (22.22%) Service Management Consultant
1 2 (22.22%) SQL DBA
1 2 (22.22%) Support Engineer
2 1 (11.11%) Administrator
2 1 (11.11%) Senior
2 1 (11.11%) Senior ServiceNow Developer
2 1 (11.11%) Service Manager
2 1 (11.11%) ServiceNow Developer
Miscellaneous
1 2 (22.22%) Clustering
2 1 (11.11%) CMDB
2 1 (11.11%) Data Centre
Operating Systems
1 5 (55.56%) Windows
2 3 (33.33%) Windows Server
Processes & Methodologies
1 8 (88.89%) ITIL
2 3 (33.33%) Data Encryption
2 3 (33.33%) ITSM
2 3 (33.33%) Problem-Solving
2 3 (33.33%) Server Patching
2 3 (33.33%) Task Automation
3 2 (22.22%) Continuous Improvement
3 2 (22.22%) Disaster Recovery
3 2 (22.22%) High Availability
3 2 (22.22%) Patch Management
3 2 (22.22%) Performance Monitoring
3 2 (22.22%) Problem Management
3 2 (22.22%) Project Management
3 2 (22.22%) Risk Management
3 2 (22.22%) Service Delivery
3 2 (22.22%) Stakeholder Engagement
4 1 (11.11%) Analytics
4 1 (11.11%) Change Management
4 1 (11.11%) Knowledge Management
4 1 (11.11%) Service Catalogue
Programming Languages
1 3 (33.33%) PowerShell
2 2 (22.22%) SQL
Qualifications
1 3 (33.33%) Degree
1 3 (33.33%) MCSE
1 3 (33.33%) Microsoft Certification
System Software
1 2 (22.22%) Active Directory
Vendors
1 4 (44.44%) Microsoft
1 4 (44.44%) ServiceNow