The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 75 35 23
Rank change year-on-year
-40 -12
Contract jobs citing Service Management 27 43 30
As % of all contract IT jobs located in Tyne and Wear 2.55% 5.40% 6.90%
As % of the Processes & Methodologies category 3.08% 6.55% 8.57%
Number of daily rates quoted 21 22 27
Median daily rate £310 £375 £350
Median daily rate % change year-on-year
-17.33% +7.14%
90% offered a daily rate of more than £140 £193 £205
10% offered a daily rate of more than £375 £514 £461
UK excluding London median daily rate £400 £375 £355
% change year-on-year
+6.66% +5.63%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
876 656 350
As % of all contract IT jobs located in Tyne and Wear 82.72% 82.41% 80.46%
Number of daily rates quoted 597 435 236
Median daily rate £325 £430 £363
Median daily rate % change year-on-year
-24.41% +18.62%
90% offered a daily rate of more than £225 £275 £244
10% offered a daily rate of more than £488 £600 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 50 25 17
Median hourly rate £28.00 £19.75 £18.53
Median hourly rate % change year-on-year
+41.77% +6.58%
90% offered a hourly rate of more than £19.70 £12.35 £16.55
10% offered a hourly rate of more than £36.00 £42.55 £38.75
UK excluding London median hourly rate £30.00 £33.00 £25.75
% change year-on-year
-9.09% +28.15%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 26 August 2016.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -37 25 £310 -17.88% 6
Sunderland 0 2 - -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 38 (55.07%) Security Cleared
2 33 (47.83%) SC Cleared
3 32 (46.38%) ITIL
4 21 (30.43%) HP
5 19 (27.54%) Microsoft
5 19 (27.54%) Project Management
6 18 (26.09%) Change Management
6 18 (26.09%) Solaris
6 18 (26.09%) Windows
7 16 (23.19%) Unix
8 15 (21.74%) MS Office
9 14 (20.29%) Analytical Skills
10 13 (18.84%) Problem Management
10 13 (18.84%) VPN
10 13 (18.84%) LAN
10 13 (18.84%) WAN
11 12 (17.39%) AIX
11 12 (17.39%) Middleware
11 12 (17.39%) Economics
12 11 (15.94%) Service Delivery
12 11 (15.94%) Red Hat
13 10 (14.49%) IBM
13 10 (14.49%) Agile Software Development
13 10 (14.49%) Incident Management
14 9 (13.04%) Open Source
14 9 (13.04%) ITIL V3
14 9 (13.04%) Disaster Recovery
15 8 (11.59%) VMware
15 8 (11.59%) Programme Management
15 8 (11.59%) Continuous Improvement

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.80%) SharePoint
2 3 (4.35%) OpenStack
3 1 (1.45%) IIS
Applications
1 15 (21.74%) MS Office
2 6 (8.70%) MS Excel
3 4 (5.80%) MS Visio
4 3 (4.35%) MS PowerPoint
5 1 (1.45%) MS Project
Cloud Services
1 5 (7.25%) IaaS
1 5 (7.25%) PaaS
1 5 (7.25%) SaaS
2 1 (1.45%) Amazon AWS
Communications & Networking
1 13 (18.84%) LAN
1 13 (18.84%) VPN
1 13 (18.84%) WAN
2 6 (8.70%) Firewall
3 4 (5.80%) Internet
3 4 (5.80%) Kerberos
3 4 (5.80%) LDAP
4 2 (2.90%) Cisco ASA
4 2 (2.90%) Intranet
5 1 (1.45%) DHCP
5 1 (1.45%) DNS
5 1 (1.45%) Network Security
Database & Business Intelligence
1 4 (5.80%) SQL Server
2 1 (1.45%) MongoDB
2 1 (1.45%) MySQL
2 1 (1.45%) NoSQL
2 1 (1.45%) Redis
Development Applications
1 1 (1.45%) Git (software)
1 1 (1.45%) Jenkins
General
1 5 (7.25%) Finance
2 2 (2.90%) Military
3 1 (1.45%) Manufacturing
Job Titles
1 14 (20.29%) Project Manager
2 9 (13.04%) Coordinator
2 9 (13.04%) Unix Engineer
3 6 (8.70%) Administrator
3 6 (8.70%) Incident Coordinator
4 5 (7.25%) Architect
4 5 (7.25%) Infrastructure Architect
4 5 (7.25%) Monitoring Engineer
5 4 (5.80%) Applications Manager
5 4 (5.80%) Applications Project Manager
5 4 (5.80%) Infrastructure Manager
5 4 (5.80%) IT Manager
5 4 (5.80%) Operations Manager
5 4 (5.80%) SC Cleared Project Manager
5 4 (5.80%) Systems Engineer
5 4 (5.80%) Systems Monitoring Engineer
6 3 (4.35%) Service Manager
6 3 (4.35%) Unix Support
7 2 (2.90%) Infrastructure Programme Manager
7 2 (2.90%) Support Engineer
Libraries, Frameworks & Software Standards
1 12 (17.39%) Middleware
2 5 (7.25%) Regular Expression
3 1 (1.45%) .NET
3 1 (1.45%) AngularJS
3 1 (1.45%) ASP.NET
3 1 (1.45%) CSS
3 1 (1.45%) HTML
3 1 (1.45%) HTML5
3 1 (1.45%) jQuery
3 1 (1.45%) Node.js
3 1 (1.45%) Web Services
Miscellaneous
1 14 (20.29%) Analytical Skills
2 12 (17.39%) Economics
3 6 (8.70%) HACMP
3 6 (8.70%) Replication
4 4 (5.80%) CLARiiON
5 3 (4.35%) Computer Science
5 3 (4.35%) User Experience
6 2 (2.90%) CMDB
7 1 (1.45%) Data Centre
7 1 (1.45%) Digital Media
7 1 (1.45%) Enterprise Software
7 1 (1.45%) Mainframe
7 1 (1.45%) Management Information System
7 1 (1.45%) Private Cloud
Operating Systems
1 18 (26.09%) Solaris
1 18 (26.09%) Windows
2 16 (23.19%) Unix
3 12 (17.39%) AIX
4 7 (10.14%) Linux
5 6 (8.70%) HPUX
5 6 (8.70%) Red Hat Enterprise Linux
5 6 (8.70%) Windows Server 2008
6 5 (7.25%) Windows XP
7 4 (5.80%) Windows Server 2003
8 3 (4.35%) Windows 7
9 1 (1.45%) CentOS
9 1 (1.45%) Windows Server
Processes & Methodologies
1 32 (46.38%) ITIL
2 19 (27.54%) Project Management
3 18 (26.09%) Change Management
4 13 (18.84%) Problem Management
5 11 (15.94%) Service Delivery
6 10 (14.49%) Agile Software Development
6 10 (14.49%) Incident Management
7 9 (13.04%) Disaster Recovery
7 9 (13.04%) ITIL V3
7 9 (13.04%) Open Source
8 8 (11.59%) Continuous Improvement
8 8 (11.59%) Process Improvement
8 8 (11.59%) Programme Management
9 7 (10.14%) PRINCE2
9 7 (10.14%) Release Management
9 7 (10.14%) Root Cause Analysis
10 6 (8.70%) ITSM
10 6 (8.70%) Knowledge Management
11 5 (7.25%) Configuration Management
11 5 (7.25%) DevOps
Programming Languages
1 7 (10.14%) Java
1 7 (10.14%) SQL
2 5 (7.25%) JavaScript
2 5 (7.25%) Perl
2 5 (7.25%) VBScript
3 4 (5.80%) Bourne shell
3 4 (5.80%) Korn
3 4 (5.80%) PowerShell
4 3 (4.35%) C
4 3 (4.35%) PHP
5 2 (2.90%) C++
6 1 (1.45%) C#
6 1 (1.45%) Groovy
6 1 (1.45%) Python
6 1 (1.45%) Shell Script
6 1 (1.45%) T-SQL
Qualifications
1 38 (55.07%) Security Cleared
2 33 (47.83%) SC Cleared
3 7 (10.14%) ITIL Certification
4 6 (8.70%) IBM AIX Certification
4 6 (8.70%) PMP
5 4 (5.80%) Degree
6 3 (4.35%) BPSS Clearance
7 2 (2.90%) DV Cleared
8 1 (1.45%) CAPM
8 1 (1.45%) CISSP
8 1 (1.45%) Citrix Certification
8 1 (1.45%) EXIN
8 1 (1.45%) ISEB
8 1 (1.45%) ISTQB
8 1 (1.45%) ISTQB Advanced Certification
8 1 (1.45%) MCDST
8 1 (1.45%) MCP
8 1 (1.45%) PMI Certification
8 1 (1.45%) SSCP
8 1 (1.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (8.70%) ISO 9001
2 2 (2.90%) SLA
3 1 (1.45%) COBIT
3 1 (1.45%) Disclosure Scotland
3 1 (1.45%) QA
System Software
1 7 (10.14%) VMware Infrastructure
2 6 (8.70%) Active Directory
2 6 (8.70%) GPFS
3 1 (1.45%) Hyper-V
3 1 (1.45%) KVM
Systems Management
1 5 (7.25%) OpenView Configuration Management
2 4 (5.80%) Oracle ZFS
3 3 (4.35%) HP SiteScope
3 3 (4.35%) Netcool
3 3 (4.35%) SCOM
3 3 (4.35%) Tivoli
4 2 (2.90%) McAfee ePO
5 1 (1.45%) Ansible
5 1 (1.45%) Puppet
5 1 (1.45%) Unicenter
5 1 (1.45%) Zenoss
Vendors
1 21 (30.43%) HP
2 19 (27.54%) Microsoft
3 11 (15.94%) Red Hat
4 10 (14.49%) IBM
5 8 (11.59%) VMware
6 6 (8.70%) Oracle
7 4 (5.80%) CA
7 4 (5.80%) EMC
7 4 (5.80%) Sun
8 3 (4.35%) Citrix
9 2 (2.90%) ArcSight
9 2 (2.90%) Avaya
9 2 (2.90%) Cadence
9 2 (2.90%) Cisco
9 2 (2.90%) Intel Security
9 2 (2.90%) Lumension
9 2 (2.90%) Remedy
10 1 (1.45%) Dynatrace
10 1 (1.45%) New Relic
10 1 (1.45%) ServiceNow
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £200 - £230 per day
Posted: 13 hours ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £200 - £250 per day
Posted: 13 hours ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £200.00 - £250.00 per day
Posted: 13 hours ago
Newcastle-upon-Tyne, Tyne and Wear
Synergize Consulting
Rate: £220 per day
Posted: 12 hours ago