The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 33 22 22
Rank change year-on-year
-11 0
Contract jobs citing Service Management 42 28 5
As % of all contract IT jobs located in Tyne and Wear 5.18% 6.60% 2.43%
As % of the Processes & Methodologies category 6.34% 8.28% 3.36%
Number of daily rates quoted 22 25 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £350 £253
Average daily rate % change year-on-year
+7.14% +38.61%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £19.00
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
662 338 149
As % of all contract IT jobs located in Tyne and Wear 81.63% 79.72% 72.33%
Number of daily rates quoted 446 232 74
Average daily rate £430 £368 £350
Average daily rate % change year-on-year
+17.00% +5.00%
90% offered a daily rate of more than £280 £258 £235
10% offered a daily rate of more than £578 £500 £750
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 23 16 8
Average hourly rate £22.75 £18.53 £17.00
Average hourly rate % change year-on-year
+22.77% +9.00%
90% offered a hourly rate of more than £12.35 £16.90 £16.20
10% offered a hourly rate of more than £42.95 £40.00 £19.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -16 37 £378 +7.85% 3
Sunderland - 2 £130 -
Prudhoe - 1 - -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 August 2015, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (58.90%) ITIL
2 41 (56.16%) Microsoft
3 32 (43.84%) Security Cleared
4 27 (36.99%) SC Cleared
5 26 (35.62%) MS Office
6 25 (34.25%) HP
6 25 (34.25%) Problem Management
7 23 (31.51%) SQL
8 22 (30.14%) MS Excel
8 22 (30.14%) Finance
9 21 (28.77%) Web Services
10 19 (26.03%) Windows
10 19 (26.03%) Linux
10 19 (26.03%) Oracle
11 18 (24.66%) Java
11 18 (24.66%) WebLogic
11 18 (24.66%) Service Delivery
12 17 (23.29%) SOAP
12 17 (23.29%) J2EE
12 17 (23.29%) Ant
12 17 (23.29%) SLA
12 17 (23.29%) Informatica
12 17 (23.29%) WebLogic Scripting Tool
13 16 (21.92%) Analytical Skills
13 16 (21.92%) Shell Script
14 15 (20.55%) Project Management
15 14 (19.18%) LDAP
16 12 (16.44%) Root Cause Analysis
17 11 (15.07%) Oracle Database
17 11 (15.07%) Incident Management

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (24.66%) WebLogic
2 9 (12.33%) AquaLogic
3 4 (5.48%) SharePoint
3 4 (5.48%) MS Exchange
Applications
1 26 (35.62%) MS Office
2 22 (30.14%) MS Excel
3 4 (5.48%) MS PowerPoint
4 3 (4.11%) Spreadsheet
Business Applications
1 1 (1.37%) Dynamics CRM
Cloud Services
1 1 (1.37%) IaaS
Communications & Networking
1 14 (19.18%) LDAP
2 3 (4.11%) LAN
2 3 (4.11%) WAN
2 3 (4.11%) Firewall
2 3 (4.11%) Cisco IOS
2 3 (4.11%) Network Security
2 3 (4.11%) Junos
3 2 (2.74%) SAN
3 2 (2.74%) DNS
4 1 (1.37%) SSL
4 1 (1.37%) Cisco ASA
4 1 (1.37%) DSL
4 1 (1.37%) F5 BIG-IP LTM
4 1 (1.37%) F5 BIG-IP GTM
Database & Business Intelligence
1 11 (15.07%) Oracle Reports
1 11 (15.07%) Oracle Database
2 6 (8.22%) SQL Server
2 6 (8.22%) SQL Server 2008
2 6 (8.22%) SQL Server 2005
2 6 (8.22%) SQL Server Integration Services
3 4 (5.48%) SQL Server Analysis Services
3 4 (5.48%) Microsoft Analysis Services
4 1 (1.37%) SQL Server Reporting Services
Development Applications
1 17 (23.29%) Ant
General
1 22 (30.14%) Finance
2 6 (8.22%) Legal
3 4 (5.48%) Military
4 2 (2.74%) Telecoms
Job Titles
1 14 (19.18%) Project Manager
2 13 (17.81%) Analyst
3 10 (13.70%) Developer
4 5 (6.85%) Service Analyst
4 5 (6.85%) Service Desk Analyst
4 5 (6.85%) Service Manager
5 4 (5.48%) Delivery Manager
5 4 (5.48%) Informatica Developer
5 4 (5.48%) Administrator
5 4 (5.48%) Operations Manager
5 4 (5.48%) Services Delivery Manager
5 4 (5.48%) Systems Analyst
5 4 (5.48%) Linux Support
6 3 (4.11%) SQL Developer
6 3 (4.11%) Author
6 3 (4.11%) Network Engineer
6 3 (4.11%) Release Manager
7 2 (2.74%) Process Analyst
7 2 (2.74%) Support Consultant
7 2 (2.74%) Consultant
Libraries, Frameworks & Software Standards
1 21 (28.77%) Web Services
2 17 (23.29%) J2EE
2 17 (23.29%) SOAP
3 10 (13.70%) JDBC
3 10 (13.70%) JMS
3 10 (13.70%) Middleware
3 10 (13.70%) JNDI
4 6 (8.22%) .NET
5 4 (5.48%) HTML
5 4 (5.48%) CSS
5 4 (5.48%) MDX
5 4 (5.48%) HTML5
6 1 (1.37%) Oracle Fusion
6 1 (1.37%) Java EE
Miscellaneous
1 16 (21.92%) Analytical Skills
2 10 (13.70%) Clustering
3 6 (8.22%) N-Tier
3 6 (8.22%) Management Information System
4 5 (6.85%) Economics
5 4 (5.48%) Enterprise Software
6 3 (4.11%) Cryptography
7 1 (1.37%) PMI
7 1 (1.37%) CMDB
7 1 (1.37%) Data Centre
Operating Systems
1 19 (26.03%) Windows
1 19 (26.03%) Linux
2 10 (13.70%) Red Hat Enterprise Linux
3 6 (8.22%) Windows Server 2003
4 5 (6.85%) Windows XP
4 5 (6.85%) Windows 7
5 3 (4.11%) Windows Server 2008
Processes & Methodologies
1 43 (58.90%) ITIL
2 25 (34.25%) Problem Management
3 18 (24.66%) Service Delivery
4 15 (20.55%) Project Management
5 12 (16.44%) Root Cause Analysis
6 11 (15.07%) Incident Management
7 10 (13.70%) ITSM
7 10 (13.70%) SOA
7 10 (13.70%) High Availability
8 8 (10.96%) Change Management
9 6 (8.22%) Business Intelligence
9 6 (8.22%) Business Development
9 6 (8.22%) Data Management
9 6 (8.22%) Microsoft Office Automation
10 5 (6.85%) Line Management
10 5 (6.85%) Web Design
10 5 (6.85%) Information Security
10 5 (6.85%) Time Management
11 4 (5.48%) Requirements Analysis
11 4 (5.48%) Programme Management
Programming Languages
1 23 (31.51%) SQL
2 18 (24.66%) Java
3 17 (23.29%) WebLogic Scripting Tool
4 16 (21.92%) Shell Script
5 10 (13.70%) Bash Shell
6 9 (12.33%) PL/SQL
7 6 (8.22%) VBScript
7 6 (8.22%) VB.NET
7 6 (8.22%) VBA
8 5 (6.85%) VB
9 4 (5.48%) JavaScript
9 4 (5.48%) C#
10 3 (4.11%) C
11 1 (1.37%) PowerShell
Qualifications
1 32 (43.84%) Security Cleared
2 27 (36.99%) SC Cleared
3 4 (5.48%) ITIL Foundation Certificate
4 3 (4.11%) PMI Certification
5 2 (2.74%) PMP
6 1 (1.37%) ITIL Certification
6 1 (1.37%) DV Cleared
Quality Assurance & Compliance
1 17 (23.29%) SLA
2 4 (5.48%) ISO 9001
3 2 (2.74%) QA
3 2 (2.74%) JSP 440
System Software
1 6 (8.22%) Active Directory
2 5 (6.85%) VMware ESXi
3 4 (5.48%) Microsoft App-V
4 3 (4.11%) vSphere
5 2 (2.74%) Hyper-V
Systems Management
1 6 (8.22%) OpenView
2 3 (4.11%) Netcool
2 3 (4.11%) OpenView Configuration Management
3 2 (2.74%) WhatsUp Gold
4 1 (1.37%) HP Operations Orchestration
4 1 (1.37%) HP UCMDB
4 1 (1.37%) Systems Management Server (SMS)
Vendors
1 41 (56.16%) Microsoft
2 25 (34.25%) HP
3 19 (26.03%) Oracle
4 17 (23.29%) Informatica
5 10 (13.70%) Red Hat
6 8 (10.96%) Cisco
7 5 (6.85%) Dell
8 3 (4.11%) NetApp
8 3 (4.11%) CheckPoint
8 3 (4.11%) McAfee
8 3 (4.11%) Juniper
8 3 (4.11%) TippingPoint
8 3 (4.11%) F5
9 2 (2.74%) ServiceNow
9 2 (2.74%) Riverbed
9 2 (2.74%) 3PAR
9 2 (2.74%) Crossbeam
9 2 (2.74%) EMC
10 1 (1.37%) BT
10 1 (1.37%) VMware