The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 69 35 23
Rank change year-on-year
-34 -12
Contract jobs citing Service Management 47 39 21
As % of all contract IT jobs located in Tyne and Wear 3.56% 5.42% 5.77%
As % of the Processes & Methodologies category 4.16% 6.82% 7.61%
Number of daily rates quoted 36 23 20
Median daily rate £310 £263 £350
Median daily rate % change year-on-year
+18.09% -25.00%
90% offered a daily rate of more than £205 £130 £257
10% offered a daily rate of more than £498 £512 £454
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £14.75 £14.69
% change year-on-year
-1.69% +0.42%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1131 572 276
As % of all contract IT jobs located in Tyne and Wear 85.62% 79.55% 75.82%
Number of daily rates quoted 773 377 196
Median daily rate £323 £410 £375
Median daily rate % change year-on-year
-21.34% +9.33%
90% offered a daily rate of more than £225 £250 £250
10% offered a daily rate of more than £500 £575 £463
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 68 28 8
Median hourly rate £28.00 £15.00 £32.50
Median hourly rate % change year-on-year
+86.66% -53.84%
90% offered a hourly rate of more than £22.00 £10.23 £16.56
10% offered a hourly rate of more than £36.00 £41.30 £45.00
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 25 July 2016.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -36 44 £310 -13.88% 4
Sunderland -2 3 - -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 25 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 43 (56.58%) Security Cleared
2 38 (50.00%) ITIL
3 37 (48.68%) SC Cleared
4 25 (32.89%) Solaris
5 24 (31.58%) Unix
6 22 (28.95%) LAN
6 22 (28.95%) WAN
7 21 (27.63%) VPN
7 21 (27.63%) AIX
8 20 (26.32%) IBM
8 20 (26.32%) Microsoft
8 20 (26.32%) Red Hat
9 19 (25.00%) Middleware
9 19 (25.00%) Change Management
10 18 (23.68%) Disaster Recovery
10 18 (23.68%) Project Management
10 18 (23.68%) Windows
10 18 (23.68%) Open Source
11 17 (22.37%) HP
12 15 (19.74%) HACMP
12 15 (19.74%) IBM AIX Certification
12 15 (19.74%) Firewall
12 15 (19.74%) ITIL V3
12 15 (19.74%) GPFS
12 15 (19.74%) Analytical Skills
13 14 (18.42%) Problem Management
13 14 (18.42%) Configuration Management
13 14 (18.42%) MS Office
14 13 (17.11%) High Availability
15 12 (15.79%) Economics

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.95%) OpenStack
1 3 (3.95%) SharePoint
2 1 (1.32%) IIS
Applications
1 14 (18.42%) MS Office
2 5 (6.58%) MS Excel
3 3 (3.95%) MS Visio
4 2 (2.63%) MS PowerPoint
5 1 (1.32%) MS Project
Cloud Services
1 5 (6.58%) IaaS
1 5 (6.58%) PaaS
1 5 (6.58%) SaaS
2 1 (1.32%) Amazon AWS
Communications & Networking
1 22 (28.95%) LAN
1 22 (28.95%) WAN
2 21 (27.63%) VPN
3 15 (19.74%) Firewall
4 3 (3.95%) Internet
4 3 (3.95%) Intranet
5 2 (2.63%) Cisco ASA
5 2 (2.63%) Kerberos
5 2 (2.63%) LDAP
6 1 (1.32%) DHCP
6 1 (1.32%) DNS
6 1 (1.32%) Network Security
Database & Business Intelligence
1 4 (5.26%) SQL Server
2 1 (1.32%) MongoDB
2 1 (1.32%) MySQL
2 1 (1.32%) NoSQL
2 1 (1.32%) Redis
Development Applications
1 1 (1.32%) Git (software)
1 1 (1.32%) Jenkins
General
1 5 (6.58%) Finance
2 2 (2.63%) Military
3 1 (1.32%) Manufacturing
Job Titles
1 17 (22.37%) Unix Engineer
2 14 (18.42%) Project Manager
3 8 (10.53%) Coordinator
4 6 (7.89%) Administrator
4 6 (7.89%) Incident Coordinator
5 5 (6.58%) Architect
5 5 (6.58%) Infrastructure Architect
6 4 (5.26%) AIX Engineer
6 4 (5.26%) Applications Manager
6 4 (5.26%) Applications Project Manager
6 4 (5.26%) Infrastructure Manager
6 4 (5.26%) Monitoring Engineer
6 4 (5.26%) SC Cleared Project Manager
6 4 (5.26%) Systems Engineer
6 4 (5.26%) Systems Monitoring Engineer
7 3 (3.95%) IT Manager
7 3 (3.95%) Operations Manager
8 2 (2.63%) Senior Manager
8 2 (2.63%) Service Manager
8 2 (2.63%) Systems Administrator
Libraries, Frameworks & Software Standards
1 19 (25.00%) Middleware
2 5 (6.58%) Regular Expression
3 1 (1.32%) .NET
3 1 (1.32%) AngularJS
3 1 (1.32%) ASP.NET
3 1 (1.32%) CSS
3 1 (1.32%) HTML
3 1 (1.32%) HTML5
3 1 (1.32%) jQuery
3 1 (1.32%) Node.js
3 1 (1.32%) Web Services
Miscellaneous
1 15 (19.74%) Analytical Skills
1 15 (19.74%) HACMP
2 12 (15.79%) Economics
3 7 (9.21%) Computer Science
4 6 (7.89%) Replication
5 3 (3.95%) User Experience
6 2 (2.63%) CLARiiON
6 2 (2.63%) CMDB
7 1 (1.32%) Data Centre
7 1 (1.32%) Digital Media
7 1 (1.32%) Enterprise Software
7 1 (1.32%) Informatics
7 1 (1.32%) Mainframe
7 1 (1.32%) Management Information System
7 1 (1.32%) Private Cloud
Operating Systems
1 25 (32.89%) Solaris
2 24 (31.58%) Unix
3 21 (27.63%) AIX
4 18 (23.68%) Windows
5 7 (9.21%) Linux
6 6 (7.89%) HPUX
6 6 (7.89%) Red Hat Enterprise Linux
6 6 (7.89%) Windows Server 2008
6 6 (7.89%) Windows XP
7 4 (5.26%) Windows Server 2003
8 3 (3.95%) Windows 7
9 1 (1.32%) CentOS
9 1 (1.32%) Windows Server
Processes & Methodologies
1 38 (50.00%) ITIL
2 19 (25.00%) Change Management
3 18 (23.68%) Disaster Recovery
3 18 (23.68%) Open Source
3 18 (23.68%) Project Management
4 15 (19.74%) ITIL V3
5 14 (18.42%) Configuration Management
5 14 (18.42%) Problem Management
6 13 (17.11%) High Availability
7 12 (15.79%) Incident Management
7 12 (15.79%) Service Delivery
8 11 (14.47%) Lean Six Sigma
8 11 (14.47%) Six Sigma
8 11 (14.47%) Workflow
9 10 (13.16%) Agile Software Development
10 8 (10.53%) Continuous Improvement
10 8 (10.53%) Programme Management
11 7 (9.21%) Process Improvement
11 7 (9.21%) Release Management
11 7 (9.21%) Root Cause Analysis
Programming Languages
1 7 (9.21%) Java
1 7 (9.21%) SQL
2 5 (6.58%) JavaScript
2 5 (6.58%) Perl
2 5 (6.58%) VBScript
3 4 (5.26%) Bourne shell
3 4 (5.26%) Korn
3 4 (5.26%) PowerShell
4 3 (3.95%) PHP
5 2 (2.63%) C
5 2 (2.63%) C++
6 1 (1.32%) C#
6 1 (1.32%) Groovy
6 1 (1.32%) Python
6 1 (1.32%) Shell Script
6 1 (1.32%) T-SQL
Qualifications
1 43 (56.58%) Security Cleared
2 37 (48.68%) SC Cleared
3 15 (19.74%) IBM AIX Certification
4 7 (9.21%) Degree
5 5 (6.58%) ITIL Certification
5 5 (6.58%) PMP
6 3 (3.95%) BPSS Clearance
7 2 (2.63%) DV Cleared
8 1 (1.32%) A+ Certification
8 1 (1.32%) CISSP
8 1 (1.32%) Citrix Certification
8 1 (1.32%) ISTQB
8 1 (1.32%) ISTQB Advanced Certification
8 1 (1.32%) MCDST
8 1 (1.32%) MCP
8 1 (1.32%) Microsoft Certification
8 1 (1.32%) SSCP
8 1 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (7.89%) ISO 9001
2 2 (2.63%) SLA
3 1 (1.32%) Disclosure Scotland
3 1 (1.32%) QA
System Software
1 15 (19.74%) GPFS
2 7 (9.21%) VMware Infrastructure
3 6 (7.89%) Active Directory
4 1 (1.32%) Hyper-V
4 1 (1.32%) KVM
Systems Management
1 5 (6.58%) OpenView Configuration Management
2 3 (3.95%) Netcool
2 3 (3.95%) SCOM
2 3 (3.95%) Tivoli
3 2 (2.63%) HP SiteScope
3 2 (2.63%) McAfee ePO
3 2 (2.63%) Oracle ZFS
4 1 (1.32%) Ansible
4 1 (1.32%) Puppet
4 1 (1.32%) Unicenter
4 1 (1.32%) Zenoss
Vendors
1 20 (26.32%) IBM
1 20 (26.32%) Microsoft
1 20 (26.32%) Red Hat
2 17 (22.37%) HP
3 8 (10.53%) VMware
4 4 (5.26%) CA
4 4 (5.26%) Oracle
5 3 (3.95%) Citrix
6 2 (2.63%) ArcSight
6 2 (2.63%) Avaya
6 2 (2.63%) Cadence
6 2 (2.63%) Cisco
6 2 (2.63%) EMC
6 2 (2.63%) Intel Security
6 2 (2.63%) Lumension
6 2 (2.63%) Remedy
6 2 (2.63%) Sun
7 1 (1.32%) Dynatrace
7 1 (1.32%) New Relic
7 1 (1.32%) ServiceNow
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
NHS BSA
Rate: From £40,028 to £48,034 per annum Agenda for Change Band 8a
Posted: 14 days ago