The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
Service Management
Rank 68 30 30
Rank change year-on-year
-38 0
Contract jobs citing Service Management 42 30 23
As % of all contract IT jobs located in Tyne and Wear 3.49% 4.91% 4.88%
As % of the Processes & Methodologies category 3.95% 6.49% 6.44%
Number of daily rates quoted 32 19 17
Median daily rate £310 £255 £282
Median daily rate % change year-on-year
+21.56% -9.57%
90% offered a daily rate of more than £221 £120 £254
10% offered a daily rate of more than £418 £450 £389
UK excluding London median daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1063 462 357
As % of all contract IT jobs located in Tyne and Wear 88.22% 75.61% 75.80%
Number of daily rates quoted 718 286 242
Median daily rate £325 £375 £350
Median daily rate % change year-on-year
-13.33% +7.14%
90% offered a daily rate of more than £235 £250 £235
10% offered a daily rate of more than £510 £553 £465
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 43 36 2
Median hourly rate £28.00 £15.13 £34.75
Median hourly rate % change year-on-year
+85.12% -56.47%
90% offered a hourly rate of more than £26.00 £11.00 £33.50
10% offered a hourly rate of more than £36.00 £40.00 £36.00
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 26 May 2016.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -35 39 £310 +21.56% 4
Sunderland -2 3 £325 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 44 (59.46%) ITIL
2 37 (50.00%) Security Cleared
3 30 (40.54%) SC Cleared
4 24 (32.43%) Unix
5 21 (28.38%) ITIL V3
6 20 (27.03%) Disaster Recovery
7 19 (25.68%) AIX
7 19 (25.68%) Solaris
7 19 (25.68%) IBM
7 19 (25.68%) Open Source
8 18 (24.32%) Analytical Skills
8 18 (24.32%) Microsoft
8 18 (24.32%) Red Hat
8 18 (24.32%) LAN
8 18 (24.32%) WAN
9 17 (22.97%) VPN
9 17 (22.97%) Change Management
9 17 (22.97%) Agile Software Development
10 16 (21.62%) Windows
10 16 (21.62%) Middleware
10 16 (21.62%) Incident Management
11 15 (20.27%) Problem Management
11 15 (20.27%) GPFS
11 15 (20.27%) HACMP
11 15 (20.27%) Project Management
11 15 (20.27%) IBM AIX Certification
11 15 (20.27%) Firewall
12 14 (18.92%) Configuration Management
12 14 (18.92%) HP
13 13 (17.57%) Service Delivery

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.81%) SharePoint
2 2 (2.70%) OpenStack
Applications
1 11 (14.86%) MS Office
2 8 (10.81%) MS Excel
3 5 (6.76%) MS PowerPoint
4 2 (2.70%) MS Visio
5 1 (1.35%) MS Project
Cloud Services
1 4 (5.41%) IaaS
1 4 (5.41%) PaaS
1 4 (5.41%) SaaS
2 1 (1.35%) HP Helion
2 1 (1.35%) Office 365
2 1 (1.35%) OneDrive
Communications & Networking
1 18 (24.32%) LAN
1 18 (24.32%) WAN
2 17 (22.97%) VPN
3 15 (20.27%) Firewall
4 4 (5.41%) Intranet
5 2 (2.70%) Cisco ASA
5 2 (2.70%) Internet
6 1 (1.35%) DHCP
6 1 (1.35%) DNS
6 1 (1.35%) Network Security
6 1 (1.35%) SAN
Database & Business Intelligence
1 2 (2.70%) SQL Server
General
1 6 (8.11%) Finance
2 3 (4.05%) Military
3 1 (1.35%) Manufacturing
Job Titles
1 14 (18.92%) Unix Engineer
2 10 (13.51%) Project Manager
3 7 (9.46%) Coordinator
4 6 (8.11%) Analyst
4 6 (8.11%) Incident Coordinator
5 5 (6.76%) Administrator
5 5 (6.76%) Architect
5 5 (6.76%) Incident Analyst
5 5 (6.76%) Service Manager
6 4 (5.41%) AIX Engineer
6 4 (5.41%) Infrastructure Architect
6 4 (5.41%) Infrastructure Manager
7 3 (4.05%) 1st Line Support
7 3 (4.05%) SC Cleared Project Manager
7 3 (4.05%) Senior Manager
7 3 (4.05%) Support Engineer
8 2 (2.70%) 1st Line Technical Support
8 2 (2.70%) IT Manager
8 2 (2.70%) Systems Engineer
8 2 (2.70%) Technical Support
Libraries, Frameworks & Software Standards
1 16 (21.62%) Middleware
2 3 (4.05%) Regular Expression
Miscellaneous
1 18 (24.32%) Analytical Skills
2 15 (20.27%) HACMP
3 7 (9.46%) Computer Science
3 7 (9.46%) Economics
4 6 (8.11%) Replication
5 2 (2.70%) Management Information System
6 1 (1.35%) CMDB
6 1 (1.35%) Data Centre
6 1 (1.35%) Digital Media
6 1 (1.35%) Informatics
6 1 (1.35%) Mainframe
6 1 (1.35%) Private Cloud
6 1 (1.35%) User Experience
Operating Systems
1 24 (32.43%) Unix
2 19 (25.68%) AIX
2 19 (25.68%) Solaris
3 16 (21.62%) Windows
4 7 (9.46%) Windows XP
5 5 (6.76%) Windows Server 2008
6 3 (4.05%) HPUX
6 3 (4.05%) Linux
6 3 (4.05%) Red Hat Enterprise Linux
6 3 (4.05%) Windows 7
6 3 (4.05%) Windows Server 2003
7 1 (1.35%) Windows Server
Processes & Methodologies
1 44 (59.46%) ITIL
2 21 (28.38%) ITIL V3
3 20 (27.03%) Disaster Recovery
4 19 (25.68%) Open Source
5 17 (22.97%) Agile Software Development
5 17 (22.97%) Change Management
6 16 (21.62%) Incident Management
7 15 (20.27%) Problem Management
7 15 (20.27%) Project Management
8 14 (18.92%) Configuration Management
9 13 (17.57%) High Availability
9 13 (17.57%) Service Delivery
10 11 (14.86%) Lean Six Sigma
10 11 (14.86%) Six Sigma
10 11 (14.86%) Workflow
11 7 (9.46%) Continuous Improvement
11 7 (9.46%) Data Analysis
11 7 (9.46%) ITSM
11 7 (9.46%) Root Cause Analysis
12 6 (8.11%) Process Improvement
Programming Languages
1 9 (12.16%) SQL
2 4 (5.41%) Java
3 3 (4.05%) Bourne shell
3 3 (4.05%) Korn
3 3 (4.05%) Perl
3 3 (4.05%) PowerShell
3 3 (4.05%) VBScript
4 2 (2.70%) JavaScript
5 1 (1.35%) C++
5 1 (1.35%) PHP
5 1 (1.35%) Python
Qualifications
1 37 (50.00%) Security Cleared
2 30 (40.54%) SC Cleared
3 15 (20.27%) IBM AIX Certification
4 7 (9.46%) Degree
5 6 (8.11%) PMI Certification
5 6 (8.11%) PMP
6 4 (5.41%) ITIL Certification
7 3 (4.05%) DV Cleared
8 1 (1.35%) CISSP
8 1 (1.35%) Citrix Certification
8 1 (1.35%) MCSE
8 1 (1.35%) Microsoft Certification
8 1 (1.35%) SSCP
8 1 (1.35%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (8.11%) ISO 9001
2 4 (5.41%) SLA
System Software
1 15 (20.27%) GPFS
2 7 (9.46%) Active Directory
2 7 (9.46%) VMware Infrastructure
Systems Management
1 5 (6.76%) OpenView Configuration Management
2 2 (2.70%) McAfee ePO
2 2 (2.70%) Netcool
2 2 (2.70%) SCOM
2 2 (2.70%) Tivoli
3 1 (1.35%) HP SiteScope
3 1 (1.35%) NetBackup
Vendors
1 19 (25.68%) IBM
2 18 (24.32%) Microsoft
2 18 (24.32%) Red Hat
3 14 (18.92%) HP
4 7 (9.46%) VMware
5 3 (4.05%) Cisco
5 3 (4.05%) Citrix
6 2 (2.70%) ArcSight
6 2 (2.70%) Avaya
6 2 (2.70%) CA
6 2 (2.70%) Cadence
6 2 (2.70%) Intel Security
6 2 (2.70%) Lumension
6 2 (2.70%) Remedy
7 1 (1.35%) Dell
7 1 (1.35%) Dynatrace
7 1 (1.35%) TOWER Software
7 1 (1.35%) Veritas
Newcastle Upon Tyne, Tyne and Wear
Deerfoot IT Resources Ltd
Rate: £120 - £160 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: Up to £300 per day
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £370.00 - £389.00 per day
Posted: 6 days ago
Newcastle upon Tyne, Tyne and Wear, North East...
AWD online
Rate: up to £9.48 per hour
Posted: 20 days ago