The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 30 20 16
Rank change year-on-year
-10 -4
Contract jobs citing Service Management 41 10 26
As % of all contract IT jobs located in Tyne and Wear 6.35% 4.59% 8.18%
As % of the Processes & Methodologies category 7.98% 5.99% 12.38%
Number of daily rates quoted 24 5 6
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£349 £350 £225
Average daily rate % change year-on-year
-0.42% +55.55%
90% offered a daily rate of more than £260 £350 £115
10% offered a daily rate of more than £451 £480 £350
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
514 167 210
As % of all contract IT jobs located in Tyne and Wear 79.57% 76.61% 66.04%
Number of daily rates quoted 351 86 98
Average daily rate £390 £350 £285
Average daily rate % change year-on-year
+11.42% +22.80%
90% offered a daily rate of more than £275 £200 £200
10% offered a daily rate of more than £500 £500 £469
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 14 14 14
Average hourly rate £27.50 £16.25 £18.00
Average hourly rate % change year-on-year
+69.23% -9.72%
90% offered a hourly rate of more than £13.00 £12.50 £12.10
10% offered a hourly rate of more than £30.00 £27.75 £27.50
UK excluding London average hourly rate £25.00 £27.50 £29.75
% change year-on-year
-9.09% -7.56%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 28 November 2014.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -9 36 £347 -0.72% 1
Sunderland - 5 £420 - 1
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 November 2014, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 42 (60.87%) ITIL
2 36 (52.17%) Security Cleared
3 25 (36.23%) Windows
4 23 (33.33%) Microsoft
5 22 (31.88%) MS Office
5 22 (31.88%) SC Cleared
6 21 (30.43%) Windows Server 2003
7 19 (27.54%) LAN
7 19 (27.54%) WAN
7 19 (27.54%) Service Delivery
7 19 (27.54%) Windows Server 2008
8 18 (26.09%) Firewall
8 18 (26.09%) SQL
8 18 (26.09%) MS Excel
9 17 (24.64%) Incident Management
10 16 (23.19%) Project Management
11 15 (21.74%) Cisco
11 15 (21.74%) HP
12 14 (20.29%) Juniper
12 14 (20.29%) DNS
12 14 (20.29%) CheckPoint
12 14 (20.29%) WhatsUp Gold
12 14 (20.29%) Network Management
12 14 (20.29%) Network Monitoring
13 13 (18.84%) Cisco IOS
13 13 (18.84%) McAfee
13 13 (18.84%) Clustering
13 13 (18.84%) Active Directory
13 13 (18.84%) SAN
14 12 (17.39%) SSL

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 28 November 2014, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.14%) WebLogic
2 4 (5.80%) AquaLogic
3 3 (4.35%) SharePoint
3 3 (4.35%) MS Exchange
4 2 (2.90%) Oracle Application Server
5 1 (1.45%) IIS
5 1 (1.45%) Apache
5 1 (1.45%) Tomcat
5 1 (1.45%) Oracle Workflow
Applications
1 22 (31.88%) MS Office
2 18 (26.09%) MS Excel
3 3 (4.35%) MS Project
Business Applications
1 1 (1.45%) Oracle EBS R12
1 1 (1.45%) Oracle EBS
Communications & Networking
1 19 (27.54%) LAN
1 19 (27.54%) WAN
2 18 (26.09%) Firewall
3 14 (20.29%) DNS
4 13 (18.84%) Cisco IOS
4 13 (18.84%) SAN
5 12 (17.39%) SSL
5 12 (17.39%) F5 BIG-IP LTM
5 12 (17.39%) F5 BIG-IP GTM
6 10 (14.49%) Network Security
7 8 (11.59%) Cisco ASA
7 8 (11.59%) Junos
8 5 (7.25%) LDAP
9 4 (5.80%) VPN
10 3 (4.35%) SMS
11 2 (2.90%) DHCP
12 1 (1.45%) MPLS
12 1 (1.45%) DSL
Database & Business Intelligence
1 6 (8.70%) Oracle Database
2 4 (5.80%) SQL Server
2 4 (5.80%) Oracle Reports
3 2 (2.90%) SQL Server 2008
3 2 (2.90%) Oracle Database 11g
4 1 (1.45%) Oracle Discoverer
Development Applications
1 5 (7.25%) Ant
General
1 10 (14.49%) Finance
2 4 (5.80%) Military
3 3 (4.35%) Billing
4 2 (2.90%) Electronics
4 2 (2.90%) Front Office
5 1 (1.45%) Back Office
Job Titles
1 14 (20.29%) Project Manager
2 13 (18.84%) Network Engineer
3 8 (11.59%) Service Manager
4 5 (7.25%) Consultant
4 5 (7.25%) Analyst
5 4 (5.80%) Senior Manager
5 4 (5.80%) Support Engineer
5 4 (5.80%) UNIX Engineer
6 3 (4.35%) Informatica Specialist
6 3 (4.35%) Senior Project Manager
6 3 (4.35%) Service Analyst
7 2 (2.90%) 2nd Line Support
7 2 (2.90%) Network Consultant
7 2 (2.90%) Applications Specialist
7 2 (2.90%) Services Delivery Manager
7 2 (2.90%) Delivery Manager
8 1 (1.45%) Documentation Specialist
8 1 (1.45%) Senior Service Manager
8 1 (1.45%) Services Delivery Consultant
8 1 (1.45%) PRINCE2 Project Manager
Libraries, Frameworks & Software Standards
1 8 (11.59%) Web Services
1 8 (11.59%) Middleware
2 5 (7.25%) JNDI
2 5 (7.25%) JDBC
2 5 (7.25%) SOAP
2 5 (7.25%) J2EE
2 5 (7.25%) JMS
3 3 (4.35%) XML
3 3 (4.35%) .NET
4 2 (2.90%) CSS
4 2 (2.90%) .NET Framework
4 2 (2.90%) WCF
5 1 (1.45%) WF
5 1 (1.45%) JSON
5 1 (1.45%) JGroups
5 1 (1.45%) REST
5 1 (1.45%) AppFabric
5 1 (1.45%) ADO.NET Entity Framework
5 1 (1.45%) HTML
5 1 (1.45%) XSL
Miscellaneous
1 13 (18.84%) Clustering
2 10 (14.49%) Cryptography
3 9 (13.04%) Analytical Skills
4 6 (8.70%) Economics
5 4 (5.80%) Open Source
6 3 (4.35%) Performance Metrics
7 2 (2.90%) HACMP
7 2 (2.90%) Thin Client
7 2 (2.90%) Fat Client
8 1 (1.45%) Computer Science
8 1 (1.45%) Management Information System
Operating Systems
1 25 (36.23%) Windows
2 21 (30.43%) Windows Server 2003
3 19 (27.54%) Windows Server 2008
4 10 (14.49%) UNIX
5 7 (10.14%) Linux
6 6 (8.70%) Solaris
6 6 (8.70%) AIX
6 6 (8.70%) Red Hat Enterprise Linux
7 5 (7.25%) HPUX
8 1 (1.45%) Windows 7
Processes & Methodologies
1 42 (60.87%) ITIL
2 19 (27.54%) Service Delivery
3 17 (24.64%) Incident Management
4 16 (23.19%) Project Management
5 14 (20.29%) Network Management
5 14 (20.29%) Network Monitoring
6 12 (17.39%) Network Design
7 11 (15.94%) Load Balancing
8 10 (14.49%) PRINCE2
9 9 (13.04%) Problem Management
10 6 (8.70%) Time Management
11 5 (7.25%) Programme Management
11 5 (7.25%) Configuration Management
11 5 (7.25%) Change Management
12 4 (5.80%) Six Sigma
12 4 (5.80%) ITSM
12 4 (5.80%) SOA
12 4 (5.80%) High Availability
12 4 (5.80%) Capacity Management
13 3 (4.35%) Release Management
Programming Languages
1 18 (26.09%) SQL
2 7 (10.14%) Java
3 6 (8.70%) PL/SQL
4 5 (7.25%) WebLogic Scripting Tool
4 5 (7.25%) Shell Script
5 1 (1.45%) VB
5 1 (1.45%) C#
Qualifications
1 36 (52.17%) Security Cleared
2 22 (31.88%) SC Cleared
3 12 (17.39%) DV Cleared
4 2 (2.90%) ISEB
4 2 (2.90%) ITIL Certification
4 2 (2.90%) IBM AIX Certification
4 2 (2.90%) ITIL Foundation Certificate
5 1 (1.45%) Degree
5 1 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (17.39%) QA
2 9 (13.04%) JSP 440
3 7 (10.14%) SLA
4 2 (2.90%) BS15000
4 2 (2.90%) ISO 14001
4 2 (2.90%) BS7799
5 1 (1.45%) ISO/IEC 27001
System Software
1 13 (18.84%) Active Directory
2 11 (15.94%) VMware ESXi
3 9 (13.04%) vSphere
3 9 (13.04%) Hyper-V
4 5 (7.25%) VMware Infrastructure
5 2 (2.90%) VMware ESX
5 2 (2.90%) KVM
5 2 (2.90%) RHEV
5 2 (2.90%) GPFS
5 2 (2.90%) Oracle RAC
Systems Management
1 14 (20.29%) WhatsUp Gold
2 9 (13.04%) MIIS
3 5 (7.25%) Systems Management Server (SMS)
4 4 (5.80%) OpenView
5 2 (2.90%) NetBackup
5 2 (2.90%) Netcool
5 2 (2.90%) OpenView Configuration Management
6 1 (1.45%) WSUS
6 1 (1.45%) CA SiteMinder
Vendors
1 23 (33.33%) Microsoft
2 15 (21.74%) Cisco
2 15 (21.74%) HP
3 14 (20.29%) Juniper
3 14 (20.29%) CheckPoint
4 13 (18.84%) McAfee
5 12 (17.39%) Oracle
5 12 (17.39%) F5
6 9 (13.04%) EMC
6 9 (13.04%) 3PAR
6 9 (13.04%) TippingPoint
7 8 (11.59%) Red Hat
8 5 (7.25%) Informatica
8 5 (7.25%) VMware
9 2 (2.90%) IBM
9 2 (2.90%) NetApp
9 2 (2.90%) Veritas
9 2 (2.90%) Citrix
9 2 (2.90%) Riverbed
9 2 (2.90%) Crossbeam
Sunderland, Tyne and Wear
Experis Ltd
Rate: £451.48 per day
Posted: 4 days ago