The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Service Management
North East / Tyne and Wear
Rank 26 26 23
Rank change year-on-year
0 -3
Contract jobs citing Service Management 70 41 28
As % of all contract IT jobs located in Tyne and Wear 8.91% 5.99% 6.13%
As % of the Processes & Methodologies category 10.00% 7.00% 8.02%
Number of daily rates quoted 50 22 18
Median daily rate £335 £261 £399
Median daily rate % change year-on-year
+28.22% -34.49%
90% offered a daily rate of more than £287 £97 £344
10% offered a daily rate of more than £429 £517 £451
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 0 4 0
Median hourly rate - £18.50 -
UK excluding London median hourly rate £12.50 £14.75 £15.00
% change year-on-year
-15.25% -1.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
700 586 349
As % of all contract IT jobs located in Tyne and Wear 89.06% 85.55% 76.37%
Number of daily rates quoted 492 380 233
Median daily rate £375 £410 £413
Median daily rate % change year-on-year
-8.53% -0.60%
90% offered a daily rate of more than £300 £260 £275
10% offered a daily rate of more than £508 £575 £500
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 28 21 8
Median hourly rate £37.50 £21.00 £21.82
Median hourly rate % change year-on-year
+78.57% -3.75%
90% offered a hourly rate of more than £19.50 £10.50 £20.07
10% offered a hourly rate of more than £62.00 £47.50 £33.60
UK excluding London median hourly rate £35.00 £40.00 £25.25
% change year-on-year
-12.50% +58.41%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 21 January 2017.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +2 66 £335 +28.22% 6
Sunderland - 3 - - 1
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 21 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 80 (80.81%) ITIL
2 53 (53.54%) ITSM
3 40 (40.40%) Windows
4 38 (38.38%) Linux
5 37 (37.37%) Unix
6 35 (35.35%) AIX
6 35 (35.35%) Microsoft
6 35 (35.35%) Open Source
6 35 (35.35%) SaaS
6 35 (35.35%) PaaS
6 35 (35.35%) IaaS
7 34 (34.34%) Change Management
8 33 (33.33%) MS Excel
9 31 (31.31%) Windows XP
9 31 (31.31%) MS PowerPoint
9 31 (31.31%) WebSphere
9 31 (31.31%) Security Cleared
10 30 (30.30%) Windows 2000
10 30 (30.30%) SLA
11 29 (29.29%) Data Management
11 29 (29.29%) Analytical Skills
12 26 (26.26%) DevOps
13 23 (23.23%) Release Management
14 22 (22.22%) HP
14 22 (22.22%) PRINCE2
15 21 (21.21%) Problem Management
15 21 (21.21%) SC Cleared
15 21 (21.21%) Agile Software Development
16 18 (18.18%) WAN
17 17 (17.17%) Cisco

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (31.31%) WebSphere
2 5 (5.05%) SAS
3 3 (3.03%) Oracle Application Server
4 2 (2.02%) Apache
4 2 (2.02%) IIS
4 2 (2.02%) Jetty
4 2 (2.02%) Mongrel
4 2 (2.02%) nginx
4 2 (2.02%) Oracle HTTP Server
4 2 (2.02%) Tomcat
5 1 (1.01%) SharePoint
Applications
1 33 (33.33%) MS Excel
2 31 (31.31%) MS PowerPoint
3 13 (13.13%) MS Office
4 3 (3.03%) MS Project
5 1 (1.01%) MS Visio
Business Applications
1 3 (3.03%) Oracle EBS
Cloud Services
1 35 (35.35%) IaaS
1 35 (35.35%) PaaS
1 35 (35.35%) SaaS
2 2 (2.02%) Amazon AWS
2 2 (2.02%) Amazon EC2
2 2 (2.02%) Google App Engine
2 2 (2.02%) Google Cloud Platform
Communications & Networking
1 18 (18.18%) WAN
2 16 (16.16%) Firewall
2 16 (16.16%) LAN
3 15 (15.15%) Wireless
4 11 (11.11%) BIG-IP
5 5 (5.05%) LDAP
6 3 (3.03%) IPsec
6 3 (3.03%) TCP/IP
6 3 (3.03%) VPN
7 2 (2.02%) DHCP
7 2 (2.02%) DNS
7 2 (2.02%) FTP
7 2 (2.02%) HTTP
7 2 (2.02%) Kerberos
7 2 (2.02%) SSL
8 1 (1.01%) BGP
8 1 (1.01%) Internet
8 1 (1.01%) MPLS
8 1 (1.01%) OSPF
Database & Business Intelligence
1 7 (7.07%) Oracle Database
2 5 (5.05%) Oracle Reports
3 4 (4.04%) SQL Server
4 3 (3.03%) MongoDB
4 3 (3.03%) OLAP
4 3 (3.03%) Oracle Database 11g
4 3 (3.03%) Oracle Database 12c
4 3 (3.03%) Oracle OLAP
4 3 (3.03%) SAS Enterprise Guide
4 3 (3.03%) SAS Enterprise Miner
5 2 (2.02%) DB2
5 2 (2.02%) Ingres
Development Applications
1 2 (2.02%) Jenkins
1 2 (2.02%) Travis CI
General
1 7 (7.07%) Telecoms
2 5 (5.05%) Finance
3 2 (2.02%) Legal
4 1 (1.01%) Banking
Job Titles
1 27 (27.27%) Analyst
2 21 (21.21%) Support Analyst
3 20 (20.20%) Operations Engineer
4 15 (15.15%) Senior Operations Engineer
5 14 (14.14%) Operations Analyst
6 13 (13.13%) Operational Support Analyst
6 13 (13.13%) Operations Support Analyst
7 12 (12.12%) Network Engineer
8 11 (11.11%) Architect
9 9 (9.09%) Enterprise Architect
10 6 (6.06%) DBA
10 6 (6.06%) PMO Analyst
11 5 (5.05%) Oracle DBA
11 5 (5.05%) Project Analyst
11 5 (5.05%) Project Support Analyst
11 5 (5.05%) Service Manager
12 4 (4.04%) Administrator
12 4 (4.04%) Linux Support
12 4 (4.04%) Report Analyst
12 4 (4.04%) Unix Support
Libraries, Frameworks & Software Standards
1 3 (3.03%) Oracle GoldenGate
2 2 (2.02%) .NET
2 2 (2.02%) J2EE
2 2 (2.02%) Middleware
2 2 (2.02%) Servlets
Miscellaneous
1 29 (29.29%) Analytical Skills
2 12 (12.12%) Tandem
3 8 (8.08%) Management Information System
4 7 (7.07%) Computer Science
5 2 (2.02%) CLARiiON
5 2 (2.02%) Data Centre
6 1 (1.01%) User Experience
Operating Systems
1 40 (40.40%) Windows
2 38 (38.38%) Linux
3 37 (37.37%) Unix
4 35 (35.35%) AIX
5 31 (31.31%) Windows XP
6 30 (30.30%) Windows 2000
7 3 (3.03%) HPUX
7 3 (3.03%) Red Hat Enterprise Linux
7 3 (3.03%) Solaris
7 3 (3.03%) VME
8 2 (2.02%) Windows 7
9 1 (1.01%) Windows Server
Processes & Methodologies
1 80 (80.81%) ITIL
2 53 (53.54%) ITSM
3 35 (35.35%) Open Source
4 34 (34.34%) Change Management
5 29 (29.29%) Data Management
6 26 (26.26%) DevOps
7 23 (23.23%) Release Management
8 22 (22.22%) PRINCE2
9 21 (21.21%) Agile Software Development
9 21 (21.21%) Problem Management
10 15 (15.15%) Data Analysis
10 15 (15.15%) Migration
11 14 (14.14%) Continuous Improvement
11 14 (14.14%) Operational Acceptance Testing
12 13 (13.13%) Network Design
13 10 (10.10%) Performance Tuning
14 9 (9.09%) BCP
14 9 (9.09%) ITIL V3
15 8 (8.08%) Enterprise Architecture
16 7 (7.07%) Disaster Recovery
Programming Languages
1 5 (5.05%) SQL
2 3 (3.03%) COBOL
3 2 (2.02%) Java
3 2 (2.02%) Shell Script
4 1 (1.01%) C
4 1 (1.01%) JavaScript
Qualifications
1 31 (31.31%) Security Cleared
2 21 (21.21%) SC Cleared
3 15 (15.15%) CCNP
3 15 (15.15%) Cisco Certification
3 15 (15.15%) JNCIA
4 14 (14.14%) CCDP
4 14 (14.14%) CCIE
4 14 (14.14%) CCIP
4 14 (14.14%) CCSA
4 14 (14.14%) CCSE
4 14 (14.14%) JNCIE
5 11 (11.11%) Degree
5 11 (11.11%) HP ASE
5 11 (11.11%) HP MASE
6 4 (4.04%) BPSS Clearance
7 3 (3.03%) ITIL Certification
8 2 (2.02%) ISEB
8 2 (2.02%) PMI Certification
8 2 (2.02%) PMP
9 1 (1.01%) Microsoft Certification
Quality Assurance & Compliance
1 30 (30.30%) SLA
2 6 (6.06%) Disclosure Scotland
3 2 (2.02%) COBIT
4 1 (1.01%) ISO 9001
4 1 (1.01%) PMBOK
4 1 (1.01%) QA
System Software
1 3 (3.03%) Oracle Clusterware
2 2 (2.02%) VMware Infrastructure
2 2 (2.02%) Xen
Systems Management
1 15 (15.15%) FortiGate
2 6 (6.06%) Oracle RMAN
3 3 (3.03%) Data Guard
4 2 (2.02%) Oracle ZFS
4 2 (2.02%) Puppet
5 1 (1.01%) HP SiteScope
Vendors
1 35 (35.35%) Microsoft
2 22 (22.22%) HP
3 17 (17.17%) Cisco
4 16 (16.16%) CheckPoint
4 16 (16.16%) F5
4 16 (16.16%) Juniper
5 15 (15.15%) Fortinet
5 15 (15.15%) Riverbed
6 14 (14.14%) Oracle
7 11 (11.11%) Aruba
8 9 (9.09%) Cadence
9 4 (4.04%) ServiceNow
10 3 (3.03%) Red Hat
11 2 (2.02%) EMC
11 2 (2.02%) Google
11 2 (2.02%) Sun
11 2 (2.02%) VMware
12 1 (1.01%) Capita
12 1 (1.01%) Dell
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £350 - £400 per day
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Rate: £26700 - £29300 per annum
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Posted: 5 days ago