The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 24 19 33
Rank change year-on-year
-5 +14
Contract jobs citing Service Management 35 7 8
As % of all contract IT jobs located in Tyne and Wear 7.09% 3.70% 2.32%
As % of the Processes & Methodologies category 8.75% 5.07% 3.46%
Number of daily rates quoted 28 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£346 £253 -
Average daily rate % change year-on-year
+37.12% -
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £13.75 £15.50
% change year-on-year
+12.72% -11.29%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
400 138 231
As % of all contract IT jobs located in Tyne and Wear 80.97% 73.02% 66.96%
Number of daily rates quoted 269 71 105
Average daily rate £366 £338 £263
Average daily rate % change year-on-year
+8.51% +28.57%
90% offered a daily rate of more than £275 £233 £220
10% offered a daily rate of more than £493 £500 £425
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 23 7 13
Average hourly rate £21.80 £17.00 £14.50
Average hourly rate % change year-on-year
+28.23% +17.24%
90% offered a hourly rate of more than £13.00 £14.60 £13.07
10% offered a hourly rate of more than £30.00 £18.90 £25.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 17 September 2014.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -10 30 £345 +36.63% 5
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 17 September 2014, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 28 (54.90%) ITIL
2 27 (52.94%) Security Cleared
3 20 (39.22%) Windows
4 18 (35.29%) LAN
4 18 (35.29%) WAN
5 17 (33.33%) SC Cleared
6 16 (31.37%) Firewall
7 15 (29.41%) Service Delivery
7 15 (29.41%) UNIX
7 15 (29.41%) SQL
7 15 (29.41%) Windows Server 2003
8 14 (27.45%) SAN
8 14 (27.45%) Microsoft
9 12 (23.53%) Active Directory
9 12 (23.53%) MS Excel
9 12 (23.53%) Incident Management
9 12 (23.53%) Windows Server 2008
10 11 (21.57%) AIX
10 11 (21.57%) Solaris
10 11 (21.57%) Oracle
10 11 (21.57%) MS Office
10 11 (21.57%) DNS
10 11 (21.57%) HP
11 10 (19.61%) Cisco
11 10 (19.61%) Red Hat
11 10 (19.61%) Middleware
11 10 (19.61%) VMware
11 10 (19.61%) DV Cleared
11 10 (19.61%) VMware Infrastructure
12 9 (17.65%) WhatsUp Gold

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.73%) WebLogic
2 4 (7.84%) Oracle Application Server
3 3 (5.88%) SharePoint
3 3 (5.88%) MS Exchange
4 2 (3.92%) AquaLogic
5 1 (1.96%) Apache
5 1 (1.96%) Tomcat
5 1 (1.96%) IIS
Applications
1 12 (23.53%) MS Excel
2 11 (21.57%) MS Office
Communications & Networking
1 18 (35.29%) LAN
1 18 (35.29%) WAN
2 16 (31.37%) Firewall
3 14 (27.45%) SAN
4 11 (21.57%) DNS
5 8 (15.69%) VPN
6 7 (13.73%) Cisco IOS
7 6 (11.76%) SSL
7 6 (11.76%) F5 BIG-IP LTM
7 6 (11.76%) F5 BIG-IP GTM
7 6 (11.76%) Network Security
8 5 (9.80%) Junos
8 5 (9.80%) DHCP
9 3 (5.88%) Cisco ASA
9 3 (5.88%) LDAP
10 2 (3.92%) SMS
11 1 (1.96%) NAS
11 1 (1.96%) DSL
11 1 (1.96%) MPLS
Database & Business Intelligence
1 7 (13.73%) Oracle Database
1 7 (13.73%) SQL Server
2 5 (9.80%) Oracle Database 11g
2 5 (9.80%) SQL Server 2008
3 2 (3.92%) Oracle Reports
Development Applications
1 3 (5.88%) Ant
General
1 4 (7.84%) Finance
2 2 (3.92%) Military
2 2 (3.92%) Front Office
3 1 (1.96%) Back Office
Job Titles
1 8 (15.69%) Network Engineer
1 8 (15.69%) UNIX Engineer
2 5 (9.80%) Project Manager
2 5 (9.80%) Support Engineer
3 4 (7.84%) Analyst
4 3 (5.88%) Service Analyst
4 3 (5.88%) 2nd Line Support
4 3 (5.88%) Informatica Specialist
4 3 (5.88%) Service Manager
5 2 (3.92%) Applications Specialist
5 2 (3.92%) Consultant
6 1 (1.96%) Change and Release Analyst
6 1 (1.96%) Service Operations Manager
6 1 (1.96%) Agile Coach
6 1 (1.96%) Service Desk Team Leader
6 1 (1.96%) 2nd Line Support Engineer
6 1 (1.96%) Data Network Engineer
6 1 (1.96%) Active Directory Consultant
6 1 (1.96%) Operations Manager
6 1 (1.96%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 10 (19.61%) Middleware
2 8 (15.69%) Web Services
3 3 (5.88%) JNDI
3 3 (5.88%) JMS
3 3 (5.88%) .NET
3 3 (5.88%) J2EE
3 3 (5.88%) JDBC
3 3 (5.88%) SOAP
3 3 (5.88%) XML
4 2 (3.92%) .NET Framework
4 2 (3.92%) WCF
5 1 (1.96%) REST
5 1 (1.96%) AppFabric
5 1 (1.96%) ADO.NET Entity Framework
5 1 (1.96%) WF
5 1 (1.96%) JGroups
5 1 (1.96%) JSON
5 1 (1.96%) XSL
Miscellaneous
1 9 (17.65%) Clustering
2 8 (15.69%) Open Source
3 6 (11.76%) Cryptography
4 5 (9.80%) Fat Client
4 5 (9.80%) Thin Client
5 4 (7.84%) Analytical Skills
6 3 (5.88%) HACMP
7 2 (3.92%) Economics
7 2 (3.92%) Computer Science
8 1 (1.96%) Celerra
8 1 (1.96%) Symmetrix DMX
8 1 (1.96%) Management Information System
8 1 (1.96%) CLARiiON
8 1 (1.96%) PMI
Operating Systems
1 20 (39.22%) Windows
2 15 (29.41%) UNIX
2 15 (29.41%) Windows Server 2003
3 12 (23.53%) Windows Server 2008
4 11 (21.57%) AIX
4 11 (21.57%) Solaris
5 8 (15.69%) Linux
6 7 (13.73%) Red Hat Enterprise Linux
6 7 (13.73%) HPUX
7 1 (1.96%) Windows 7
Processes & Methodologies
1 28 (54.90%) ITIL
2 15 (29.41%) Service Delivery
3 12 (23.53%) Incident Management
4 9 (17.65%) Network Management
4 9 (17.65%) Network Monitoring
4 9 (17.65%) Configuration Management
5 8 (15.69%) Problem Management
6 7 (13.73%) PRINCE2
7 6 (11.76%) Network Design
7 6 (11.76%) Project Management
8 5 (9.80%) Performance Testing
8 5 (9.80%) Capacity Management
8 5 (9.80%) Disaster Recovery
8 5 (9.80%) ITSM
8 5 (9.80%) Load Balancing
9 4 (7.84%) Change Data Capture
10 3 (5.88%) Release Management
10 3 (5.88%) Time Management
10 3 (5.88%) Network Load Balancing
10 3 (5.88%) Programme Management
Programming Languages
1 15 (29.41%) SQL
2 6 (11.76%) Java
3 3 (5.88%) WebLogic Scripting Tool
3 3 (5.88%) Shell Script
3 3 (5.88%) PL/SQL
4 1 (1.96%) C#
4 1 (1.96%) VB
Qualifications
1 27 (52.94%) Security Cleared
2 17 (33.33%) SC Cleared
3 10 (19.61%) DV Cleared
4 3 (5.88%) ISEB
4 3 (5.88%) IBM AIX Certification
5 2 (3.92%) ITIL Foundation Certificate
6 1 (1.96%) APMP
6 1 (1.96%) PRINCE2 Practitioner
6 1 (1.96%) Degree
6 1 (1.96%) ISEB Practitioner
6 1 (1.96%) PMP
6 1 (1.96%) PMI Certification
Quality Assurance & Compliance
1 7 (13.73%) QA
2 5 (9.80%) JSP 440
2 5 (9.80%) SLA
3 2 (3.92%) BS7799
3 2 (3.92%) BS15000
3 2 (3.92%) ISO 14001
4 1 (1.96%) ISO/IEC 27001
System Software
1 12 (23.53%) Active Directory
2 10 (19.61%) VMware Infrastructure
3 7 (13.73%) VMware ESXi
4 5 (9.80%) Oracle RAC
4 5 (9.80%) Hyper-V
4 5 (9.80%) vSphere
4 5 (9.80%) VMware ESX
5 4 (7.84%) KVM
5 4 (7.84%) RHEV
6 3 (5.88%) GPFS
Systems Management
1 9 (17.65%) WhatsUp Gold
2 6 (11.76%) MIIS
3 3 (5.88%) NetBackup
3 3 (5.88%) OpenView
4 2 (3.92%) Netcool
4 2 (3.92%) OpenView Configuration Management
5 1 (1.96%) WSUS
5 1 (1.96%) Systems Management Server (SMS)
5 1 (1.96%) CA SiteMinder
Vendors
1 14 (27.45%) Microsoft
2 11 (21.57%) Oracle
2 11 (21.57%) HP
3 10 (19.61%) Cisco
3 10 (19.61%) Red Hat
3 10 (19.61%) VMware
4 8 (15.69%) CheckPoint
4 8 (15.69%) Juniper
4 8 (15.69%) F5
5 7 (13.73%) McAfee
6 6 (11.76%) EMC
7 5 (9.80%) 3PAR
7 5 (9.80%) TippingPoint
7 5 (9.80%) Citrix
8 3 (5.88%) Riverbed
8 3 (5.88%) Crossbeam
8 3 (5.88%) Informatica
8 3 (5.88%) Veritas
8 3 (5.88%) IBM
9 2 (3.92%) NetApp
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: Unspecified
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £347.48 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: Unspecified - Negotiable
Posted: 5 days ago