The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 27 23 16
Rank change year-on-year
-4 -7
Contract jobs citing Service Management 27 39 18
As % of all contract IT jobs located in Tyne and Wear 4.81% 7.39% 8.61%
As % of the Processes & Methodologies category 6.55% 9.33% 12.95%
Number of daily rates quoted 19 25 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £280 -
Average daily rate % change year-on-year
+7.14% -
UK excluding London average daily rate £373 £350 £364
% change year-on-year
+6.35% -3.71%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £18.90
UK excluding London average hourly rate £13.35 £19.50 £16.00
% change year-on-year
-31.53% +21.87%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
412 418 139
As % of all contract IT jobs located in Tyne and Wear 73.44% 79.17% 66.51%
Number of daily rates quoted 254 280 49
Average daily rate £350 £296 £325
Average daily rate % change year-on-year
+18.19% -8.88%
90% offered a daily rate of more than £250 £200 £252
10% offered a daily rate of more than £515 £465 £450
UK excluding London average daily rate £390 £375 £362
% change year-on-year
+4.00% +3.73%
Number of hourly rates quoted 27 1 11
Average hourly rate £13.36 £17.00 £18.90
Average hourly rate % change year-on-year
-21.44% -10.05%
90% offered a hourly rate of more than £11.00 £17.00 £13.11
10% offered a hourly rate of more than £40.00 £17.00 £19.00
UK excluding London average hourly rate £30.20 £31.00 £32.00
% change year-on-year
-2.58% -3.12%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 27 April 2015.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 25 £300 +7.14% 5
Sunderland -6 2 - -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 April 2015, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 34 (64.15%) ITIL
2 32 (60.38%) Security Cleared
3 29 (54.72%) SC Cleared
4 23 (43.40%) MS Office
5 22 (41.51%) Microsoft
6 19 (35.85%) HP
7 18 (33.96%) Problem Management
8 17 (32.08%) Project Management
8 17 (32.08%) MS Excel
9 15 (28.30%) Analytical Skills
10 14 (26.42%) Service Delivery
11 13 (24.53%) Finance
11 13 (24.53%) Windows
12 12 (22.64%) Incident Management
12 12 (22.64%) Root Cause Analysis
13 11 (20.75%) SQL
14 10 (18.87%) Oracle
14 10 (18.87%) Red Hat
14 10 (18.87%) Cisco
14 10 (18.87%) Economics
14 10 (18.87%) Change Management
15 9 (16.98%) Firewall
15 9 (16.98%) Programme Management
15 9 (16.98%) SLA
15 9 (16.98%) Middleware
15 9 (16.98%) Oracle Reports
15 9 (16.98%) LAN
15 9 (16.98%) WAN
16 8 (15.09%) JMS
16 8 (15.09%) LDAP

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 April 2015, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.09%) WebLogic
2 7 (13.21%) AquaLogic
3 1 (1.89%) Oracle Workflow
Applications
1 23 (43.40%) MS Office
2 17 (32.08%) MS Excel
3 3 (5.66%) MS Project
4 2 (3.77%) MS PowerPoint
Business Applications
1 1 (1.89%) Oracle EBS
1 1 (1.89%) Oracle EBS R12
Communications & Networking
1 9 (16.98%) LAN
1 9 (16.98%) WAN
1 9 (16.98%) Firewall
2 8 (15.09%) LDAP
3 6 (11.32%) Cisco IOS
4 5 (9.43%) Network Security
4 5 (9.43%) SAN
5 4 (7.55%) Junos
6 3 (5.66%) F5 BIG-IP LTM
6 3 (5.66%) F5 BIG-IP GTM
6 3 (5.66%) Cisco ASA
6 3 (5.66%) DNS
6 3 (5.66%) SSL
7 2 (3.77%) VPN
8 1 (1.89%) DSL
Database & Business Intelligence
1 9 (16.98%) Oracle Reports
2 7 (13.21%) Oracle Database
3 1 (1.89%) Oracle Discoverer
Development Applications
1 8 (15.09%) Ant
General
1 13 (24.53%) Finance
2 3 (5.66%) Legal
2 3 (5.66%) Billing
3 2 (3.77%) Electronics
3 2 (3.77%) Military
Job Titles
1 16 (30.19%) Project Manager
2 7 (13.21%) Network Engineer
3 6 (11.32%) Analyst
4 5 (9.43%) Informatica Developer
4 5 (9.43%) Developer
5 3 (5.66%) Service Analyst
5 3 (5.66%) Release Manager
5 3 (5.66%) Service Manager
5 3 (5.66%) Service Desk Analyst
6 2 (3.77%) Report Manager
6 2 (3.77%) Problem Manager
6 2 (3.77%) UNIX Engineer
6 2 (3.77%) Incident Manager
7 1 (1.89%) Applications Development Manager
7 1 (1.89%) Applications Manager
7 1 (1.89%) Applications Project Manager
7 1 (1.89%) Capacity Analyst
7 1 (1.89%) Documentation Specialist
7 1 (1.89%) Application Development Manager
7 1 (1.89%) Application Development Project Manager
Libraries, Frameworks & Software Standards
1 9 (16.98%) Middleware
2 8 (15.09%) JNDI
2 8 (15.09%) JMS
2 8 (15.09%) J2EE
2 8 (15.09%) JDBC
3 7 (13.21%) SOAP
3 7 (13.21%) Web Services
4 2 (3.77%) CSS
5 1 (1.89%) HTML
Miscellaneous
1 15 (28.30%) Analytical Skills
2 10 (18.87%) Economics
3 8 (15.09%) Clustering
4 5 (9.43%) Cryptography
4 5 (9.43%) Management Information System
5 3 (5.66%) Replication
6 2 (3.77%) HACMP
6 2 (3.77%) Open Source
7 1 (1.89%) Computer Science
7 1 (1.89%) CMDB
Operating Systems
1 13 (24.53%) Windows
2 8 (15.09%) Linux
2 8 (15.09%) Red Hat Enterprise Linux
3 4 (7.55%) Windows Server 2003
3 4 (7.55%) Windows Server 2008
4 3 (5.66%) UNIX
4 3 (5.66%) Windows XP
4 3 (5.66%) Windows 7
5 2 (3.77%) AIX
5 2 (3.77%) Solaris
6 1 (1.89%) VME
Processes & Methodologies
1 34 (64.15%) ITIL
2 18 (33.96%) Problem Management
3 17 (32.08%) Project Management
4 14 (26.42%) Service Delivery
5 12 (22.64%) Incident Management
5 12 (22.64%) Root Cause Analysis
6 10 (18.87%) Change Management
7 9 (16.98%) Programme Management
8 8 (15.09%) High Availability
9 7 (13.21%) SOA
10 6 (11.32%) ITSM
10 6 (11.32%) Business Continuity
10 6 (11.32%) Time Management
10 6 (11.32%) Network Monitoring
11 5 (9.43%) Knowledge Management
11 5 (9.43%) Continuous Improvement
11 5 (9.43%) Network Management
11 5 (9.43%) Requirements Analysis
11 5 (9.43%) Configuration Management
11 5 (9.43%) OOA/OOD
Programming Languages
1 11 (20.75%) SQL
2 8 (15.09%) PL/SQL
2 8 (15.09%) WebLogic Scripting Tool
3 7 (13.21%) Shell Script
3 7 (13.21%) Java
4 1 (1.89%) COBOL
4 1 (1.89%) Bash Shell
Qualifications
1 32 (60.38%) Security Cleared
2 29 (54.72%) SC Cleared
3 3 (5.66%) ITIL Certification
4 2 (3.77%) IBM AIX Certification
4 2 (3.77%) PRINCE2 Certification
4 2 (3.77%) ITIL Foundation Certificate
5 1 (1.89%) Degree
Quality Assurance & Compliance
1 9 (16.98%) SLA
2 7 (13.21%) ISO 9001
3 5 (9.43%) QA
4 4 (7.55%) JSP 440
System Software
1 6 (11.32%) Active Directory
2 5 (9.43%) VMware Infrastructure
2 5 (9.43%) vSphere
2 5 (9.43%) VMware ESXi
3 4 (7.55%) Hyper-V
4 2 (3.77%) GPFS
Systems Management
1 5 (9.43%) OpenView Configuration Management
1 5 (9.43%) WhatsUp Gold
2 3 (5.66%) OpenView
3 2 (3.77%) Systems Management Server (SMS)
Vendors
1 22 (41.51%) Microsoft
2 19 (35.85%) HP
3 10 (18.87%) Oracle
3 10 (18.87%) Cisco
3 10 (18.87%) Red Hat
4 8 (15.09%) Informatica
5 6 (11.32%) Juniper
5 6 (11.32%) VMware
5 6 (11.32%) CheckPoint
5 6 (11.32%) McAfee
5 6 (11.32%) F5
6 5 (9.43%) EMC
6 5 (9.43%) 3PAR
6 5 (9.43%) TippingPoint
7 3 (5.66%) Riverbed
7 3 (5.66%) Crossbeam
7 3 (5.66%) Dell
8 2 (3.77%) IBM
9 1 (1.89%) Micro Focus
Newcastle Upon Tyne
Axiom Software Solutions
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Posted: 7 days ago