The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 29 23 13
Rank change year-on-year
-6 -10
Contract jobs citing Service Management 33 9 26
As % of all contract IT jobs located in Tyne and Wear 5.86% 3.80% 8.18%
As % of the Processes & Methodologies category 7.60% 5.14% 13.00%
Number of daily rates quoted 19 7 8
Average daily rate
Keep up to 90%
of your Daily Rate
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£399 £465 £160
Average daily rate % change year-on-year
-14.23% +190.62%
90% offered a daily rate of more than £346 £350 £100
10% offered a daily rate of more than £451 £500 £310
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.50 £17.50
% change year-on-year
-3.22% -11.42%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
434 175 200
As % of all contract IT jobs located in Tyne and Wear 77.09% 73.84% 62.89%
Number of daily rates quoted 302 91 86
Average daily rate £415 £350 £275
Average daily rate % change year-on-year
+18.57% +27.27%
90% offered a daily rate of more than £268 £185 £125
10% offered a daily rate of more than £510 £492 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 10 15 11
Average hourly rate £24.66 £17.00 £22.50
Average hourly rate % change year-on-year
+45.05% -24.44%
90% offered a hourly rate of more than £16.60 £12.50 £11.77
10% offered a hourly rate of more than £30.00 £28.11 £27.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 19 December 2014.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 28 £399 -14.23% 4
Sunderland - 5 £415 -
Gateshead - - - - 1
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 19 December 2014, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 47 (64.38%) ITIL
2 40 (54.79%) Security Cleared
3 28 (38.36%) Windows
4 27 (36.99%) SC Cleared
5 25 (34.25%) Service Delivery
6 23 (31.51%) MS Office
6 23 (31.51%) Microsoft
7 21 (28.77%) Windows Server 2003
8 20 (27.40%) Incident Management
9 19 (26.03%) Windows Server 2008
9 19 (26.03%) LAN
9 19 (26.03%) WAN
9 19 (26.03%) MS Excel
10 18 (24.66%) SQL
10 18 (24.66%) Firewall
11 17 (23.29%) HP
12 16 (21.92%) Active Directory
12 16 (21.92%) Cisco
13 15 (20.55%) Project Management
13 15 (20.55%) Network Monitoring
14 14 (19.18%) WhatsUp Gold
14 14 (19.18%) Network Management
14 14 (19.18%) Problem Management
14 14 (19.18%) Clustering
14 14 (19.18%) Juniper
14 14 (19.18%) CheckPoint
15 13 (17.81%) DNS
15 13 (17.81%) McAfee
15 13 (17.81%) Cisco IOS
15 13 (17.81%) F5

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.59%) WebLogic
2 4 (5.48%) AquaLogic
3 3 (4.11%) MS Exchange
3 3 (4.11%) SharePoint
4 1 (1.37%) Oracle Application Server
4 1 (1.37%) IIS
4 1 (1.37%) Apache
4 1 (1.37%) Tomcat
4 1 (1.37%) Oracle Workflow
Applications
1 23 (31.51%) MS Office
2 19 (26.03%) MS Excel
3 3 (4.11%) MS Project
4 1 (1.37%) MS PowerPoint
Business Applications
1 1 (1.37%) Oracle EBS R12
1 1 (1.37%) Oracle EBS
Communications & Networking
1 19 (26.03%) LAN
1 19 (26.03%) WAN
2 18 (24.66%) Firewall
3 13 (17.81%) DNS
3 13 (17.81%) Cisco IOS
4 12 (16.44%) F5 BIG-IP LTM
4 12 (16.44%) F5 BIG-IP GTM
4 12 (16.44%) SSL
4 12 (16.44%) SAN
5 10 (13.70%) Network Security
6 9 (12.33%) Cisco ASA
7 8 (10.96%) Junos
8 6 (8.22%) LDAP
9 3 (4.11%) SMS
9 3 (4.11%) VPN
10 1 (1.37%) DHCP
10 1 (1.37%) MPLS
10 1 (1.37%) DSL
Database & Business Intelligence
1 5 (6.85%) Oracle Database
1 5 (6.85%) Oracle Reports
2 3 (4.11%) SQL Server
3 1 (1.37%) SQL Server 2008
3 1 (1.37%) Oracle Database 11g
3 1 (1.37%) Oracle Discoverer
Development Applications
1 6 (8.22%) Ant
General
1 10 (13.70%) Finance
2 4 (5.48%) Military
3 3 (4.11%) Billing
4 2 (2.74%) Front Office
4 2 (2.74%) Electronics
5 1 (1.37%) Back Office
Job Titles
1 14 (19.18%) Network Engineer
2 13 (17.81%) Project Manager
3 8 (10.96%) Service Manager
4 5 (6.85%) Consultant
4 5 (6.85%) Analyst
5 4 (5.48%) Senior Manager
6 3 (4.11%) Informatica Specialist
6 3 (4.11%) Support Engineer
6 3 (4.11%) Service Analyst
6 3 (4.11%) Senior Project Manager
6 3 (4.11%) UNIX Engineer
7 2 (2.74%) Services Delivery Manager
7 2 (2.74%) 2nd Line Support
7 2 (2.74%) Network Consultant
7 2 (2.74%) Applications Specialist
7 2 (2.74%) Delivery Manager
7 2 (2.74%) Problem Manager
7 2 (2.74%) Incident Manager
8 1 (1.37%) 2nd Line Support Engineer
8 1 (1.37%) Active Directory Consultant
Libraries, Frameworks & Software Standards
1 7 (9.59%) Middleware
1 7 (9.59%) Web Services
2 6 (8.22%) J2EE
2 6 (8.22%) JDBC
2 6 (8.22%) JMS
2 6 (8.22%) JNDI
3 5 (6.85%) SOAP
4 3 (4.11%) XML
4 3 (4.11%) .NET
5 2 (2.74%) CSS
5 2 (2.74%) WCF
5 2 (2.74%) .NET Framework
6 1 (1.37%) REST
6 1 (1.37%) AppFabric
6 1 (1.37%) ADO.NET Entity Framework
6 1 (1.37%) JGroups
6 1 (1.37%) JSON
6 1 (1.37%) WF
6 1 (1.37%) HTML
6 1 (1.37%) XSL
Miscellaneous
1 14 (19.18%) Clustering
2 10 (13.70%) Cryptography
3 9 (12.33%) Analytical Skills
4 6 (8.22%) Economics
5 3 (4.11%) Open Source
5 3 (4.11%) Performance Metrics
5 3 (4.11%) Replication
6 2 (2.74%) HACMP
7 1 (1.37%) Fat Client
7 1 (1.37%) Computer Science
7 1 (1.37%) Thin Client
7 1 (1.37%) Management Information System
Operating Systems
1 28 (38.36%) Windows
2 21 (28.77%) Windows Server 2003
3 19 (26.03%) Windows Server 2008
4 8 (10.96%) UNIX
5 7 (9.59%) Linux
6 6 (8.22%) Red Hat Enterprise Linux
7 4 (5.48%) AIX
7 4 (5.48%) HPUX
7 4 (5.48%) Solaris
8 1 (1.37%) Windows 7
Processes & Methodologies
1 47 (64.38%) ITIL
2 25 (34.25%) Service Delivery
3 20 (27.40%) Incident Management
4 15 (20.55%) Project Management
4 15 (20.55%) Network Monitoring
5 14 (19.18%) Network Management
5 14 (19.18%) Problem Management
6 12 (16.44%) Network Design
7 11 (15.07%) Load Balancing
8 9 (12.33%) PRINCE2
9 8 (10.96%) Root Cause Analysis
10 6 (8.22%) Time Management
11 5 (6.85%) High Availability
11 5 (6.85%) Change Management
11 5 (6.85%) Programme Management
12 4 (5.48%) ITSM
12 4 (5.48%) Six Sigma
12 4 (5.48%) Configuration Management
12 4 (5.48%) SOA
12 4 (5.48%) Continuous Improvement
Programming Languages
1 18 (24.66%) SQL
2 7 (9.59%) Java
3 6 (8.22%) PL/SQL
3 6 (8.22%) WebLogic Scripting Tool
4 5 (6.85%) Shell Script
5 1 (1.37%) VB
5 1 (1.37%) C#
Qualifications
1 40 (54.79%) Security Cleared
2 27 (36.99%) SC Cleared
3 11 (15.07%) DV Cleared
4 3 (4.11%) ITIL Foundation Certificate
5 2 (2.74%) ITIL Certification
5 2 (2.74%) IBM AIX Certification
5 2 (2.74%) ISEB
6 1 (1.37%) Degree
6 1 (1.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (16.44%) QA
2 9 (12.33%) JSP 440
3 8 (10.96%) SLA
4 4 (5.48%) ISO 9001
5 2 (2.74%) BS15000
5 2 (2.74%) ISO 14001
5 2 (2.74%) BS7799
System Software
1 16 (21.92%) Active Directory
2 12 (16.44%) VMware ESXi
3 10 (13.70%) vSphere
4 9 (12.33%) Hyper-V
5 6 (8.22%) VMware Infrastructure
6 2 (2.74%) GPFS
7 1 (1.37%) Oracle RAC
7 1 (1.37%) KVM
7 1 (1.37%) RHEV
7 1 (1.37%) VMware ESX
Systems Management
1 14 (19.18%) WhatsUp Gold
2 9 (12.33%) MIIS
3 5 (6.85%) OpenView
3 5 (6.85%) Systems Management Server (SMS)
3 5 (6.85%) OpenView Configuration Management
4 2 (2.74%) Netcool
5 1 (1.37%) WSUS
5 1 (1.37%) CA SiteMinder
5 1 (1.37%) NetBackup
Vendors
1 23 (31.51%) Microsoft
2 17 (23.29%) HP
3 16 (21.92%) Cisco
4 14 (19.18%) Juniper
4 14 (19.18%) CheckPoint
5 13 (17.81%) McAfee
5 13 (17.81%) F5
6 12 (16.44%) Oracle
7 10 (13.70%) 3PAR
7 10 (13.70%) EMC
8 9 (12.33%) TippingPoint
9 8 (10.96%) Red Hat
10 7 (9.59%) VMware
11 6 (8.22%) Informatica
12 2 (2.74%) IBM
12 2 (2.74%) NetApp
12 2 (2.74%) Crossbeam
12 2 (2.74%) Riverbed
13 1 (1.37%) Veritas
13 1 (1.37%) Citrix
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £398.81 per day
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £398.81 per day
Posted: 6 days ago