The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Management
North East / Tyne and Wear
Rank 36 36 24
Rank change year-on-year
0 -12
Contract jobs citing Service Management 47 31 21
As % of all contract IT jobs located in Tyne and Wear 6.66% 4.53% 5.37%
As % of the Processes & Methodologies category 7.36% 5.22% 7.19%
Number of daily rates quoted 40 20 16
Median daily rate £350 £275 £399
Median daily rate % change year-on-year
+27.27% -31.04%
90% offered a daily rate of more than £312 £90 £340
10% offered a daily rate of more than £401 £413 £451
UK excluding London median daily rate £405 £395 £375
% change year-on-year
+2.53% +5.33%
Number of hourly rates quoted 0 2 0
Median hourly rate - £9.82 -
UK excluding London median hourly rate £14.25 £13.75 £16.00
% change year-on-year
+3.63% -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
639 594 292
As % of all contract IT jobs located in Tyne and Wear 90.51% 86.72% 74.68%
Number of daily rates quoted 443 391 188
Median daily rate £390 £410 £375
Median daily rate % change year-on-year
-4.87% +9.33%
90% offered a daily rate of more than £300 £270 £250
10% offered a daily rate of more than £508 £538 £500
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 20 7 12
Median hourly rate £37.50 £13.84 £21.82
Median hourly rate % change year-on-year
+170.95% -36.57%
90% offered a hourly rate of more than £13.00 £9.14 £11.05
10% offered a hourly rate of more than £62.00 £21.00 £31.50
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 28 February 2017.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +9 44 £350 +27.27% 4
Sunderland - 3 £375 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 92 (85.98%) ITIL
2 65 (60.75%) ITSM
3 42 (39.25%) Change Management
4 40 (37.38%) Unix
5 39 (36.45%) Windows
6 38 (35.51%) Linux
6 38 (35.51%) Microsoft
7 37 (34.58%) Data Management
8 35 (32.71%) MS Excel
8 35 (32.71%) AIX
8 35 (32.71%) Open Source
8 35 (32.71%) SaaS
8 35 (32.71%) PaaS
8 35 (32.71%) IaaS
9 33 (30.84%) Analytical Skills
9 33 (30.84%) MS PowerPoint
9 33 (30.84%) Security Cleared
10 32 (29.91%) DevOps
11 31 (28.97%) WebSphere
11 31 (28.97%) Windows XP
12 30 (28.04%) Windows 2000
12 30 (28.04%) SLA
13 27 (25.23%) PRINCE2
13 27 (25.23%) Problem Management
14 26 (24.30%) Agile Software Development
15 23 (21.50%) Release Management
16 22 (20.56%) SC Cleared
16 22 (20.56%) HP
17 21 (19.63%) Cisco
18 20 (18.69%) Firewall

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (28.97%) WebSphere
2 5 (4.67%) SAS
2 5 (4.67%) Tuxedo
2 5 (4.67%) WebLogic
3 3 (2.80%) Oracle Application Server
4 2 (1.87%) Apache
4 2 (1.87%) IIS
4 2 (1.87%) Jetty
4 2 (1.87%) Mongrel
4 2 (1.87%) nginx
4 2 (1.87%) Oracle HTTP Server
4 2 (1.87%) Tomcat
Applications
1 35 (32.71%) MS Excel
2 33 (30.84%) MS PowerPoint
3 12 (11.21%) MS Office
4 3 (2.80%) MS Project
Business Applications
1 3 (2.80%) Oracle EBS
Cloud Services
1 35 (32.71%) IaaS
1 35 (32.71%) PaaS
1 35 (32.71%) SaaS
2 2 (1.87%) Amazon AWS
2 2 (1.87%) Amazon EC2
2 2 (1.87%) Google App Engine
2 2 (1.87%) Google Cloud Platform
Communications & Networking
1 20 (18.69%) Firewall
1 20 (18.69%) WAN
2 19 (17.76%) Wireless
3 18 (16.82%) LAN
4 12 (11.21%) BIG-IP
5 3 (2.80%) IPsec
5 3 (2.80%) LDAP
5 3 (2.80%) TCP/IP
6 2 (1.87%) DHCP
6 2 (1.87%) DNS
6 2 (1.87%) FTP
6 2 (1.87%) HTTP
6 2 (1.87%) SSL
7 1 (0.93%) BGP
7 1 (0.93%) MPLS
7 1 (0.93%) OSPF
7 1 (0.93%) VPN
Database & Business Intelligence
1 8 (7.48%) Oracle Reports
2 7 (6.54%) Oracle Database
3 4 (3.74%) SQL Server
4 3 (2.80%) MongoDB
4 3 (2.80%) OLAP
4 3 (2.80%) Oracle Database 11g
4 3 (2.80%) Oracle Database 12c
4 3 (2.80%) Oracle OLAP
4 3 (2.80%) SAS Enterprise Guide
4 3 (2.80%) SAS Enterprise Miner
5 2 (1.87%) DB2
5 2 (1.87%) Ingres
Development Applications
1 2 (1.87%) Jenkins
1 2 (1.87%) Travis CI
General
1 8 (7.48%) Telecoms
2 7 (6.54%) Finance
3 2 (1.87%) Legal
4 1 (0.93%) Banking
Job Titles
1 27 (25.23%) Analyst
1 27 (25.23%) Operations Engineer
2 22 (20.56%) Senior Operations Engineer
3 21 (19.63%) Support Analyst
4 16 (14.95%) Network Engineer
5 14 (13.08%) Operations Analyst
6 13 (12.15%) Operational Support Analyst
6 13 (12.15%) Operations Support Analyst
7 11 (10.28%) Architect
8 9 (8.41%) Enterprise Architect
9 6 (5.61%) DBA
9 6 (5.61%) PMO Analyst
10 5 (4.67%) Oracle DBA
10 5 (4.67%) Project Analyst
10 5 (4.67%) Project Support Analyst
11 4 (3.74%) Administrator
11 4 (3.74%) Linux Support
11 4 (3.74%) PMO Support Analyst
11 4 (3.74%) Report Analyst
11 4 (3.74%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (2.80%) Oracle GoldenGate
2 2 (1.87%) .NET
2 2 (1.87%) J2EE
2 2 (1.87%) Servlets
Miscellaneous
1 33 (30.84%) Analytical Skills
2 12 (11.21%) Tandem
3 8 (7.48%) Computer Science
3 8 (7.48%) Management Information System
4 2 (1.87%) Data Centre
Operating Systems
1 40 (37.38%) Unix
2 39 (36.45%) Windows
3 38 (35.51%) Linux
4 35 (32.71%) AIX
5 31 (28.97%) Windows XP
6 30 (28.04%) Windows 2000
7 8 (7.48%) VME
8 3 (2.80%) HPUX
8 3 (2.80%) Red Hat Enterprise Linux
9 2 (1.87%) Windows 7
10 1 (0.93%) Solaris
10 1 (0.93%) Windows Server
Processes & Methodologies
1 92 (85.98%) ITIL
2 65 (60.75%) ITSM
3 42 (39.25%) Change Management
4 37 (34.58%) Data Management
5 35 (32.71%) Open Source
6 32 (29.91%) DevOps
7 27 (25.23%) PRINCE2
7 27 (25.23%) Problem Management
8 26 (24.30%) Agile Software Development
9 23 (21.50%) Release Management
10 15 (14.02%) Data Analysis
11 14 (13.08%) Continuous Improvement
11 14 (13.08%) Migration
11 14 (13.08%) Network Design
11 14 (13.08%) Operational Acceptance Testing
12 11 (10.28%) Service Delivery
13 10 (9.35%) Disaster Recovery
14 9 (8.41%) BCP
14 9 (8.41%) ITIL V3
15 8 (7.48%) Enterprise Architecture
Programming Languages
1 8 (7.48%) COBOL
2 5 (4.67%) SQL
3 2 (1.87%) Java
3 2 (1.87%) Shell Script
4 1 (0.93%) JavaScript
Qualifications
1 33 (30.84%) Security Cleared
2 22 (20.56%) SC Cleared
3 19 (17.76%) CCNP
3 19 (17.76%) Cisco Certification
3 19 (17.76%) JNCIA
4 18 (16.82%) CCDP
4 18 (16.82%) CCIE
4 18 (16.82%) CCIP
4 18 (16.82%) CCSA
4 18 (16.82%) CCSE
4 18 (16.82%) JNCIE
5 12 (11.21%) HP ASE
5 12 (11.21%) HP MASE
6 11 (10.28%) Degree
7 7 (6.54%) BPSS Clearance
8 1 (0.93%) A+ Certification
8 1 (0.93%) ISEB
8 1 (0.93%) ITIL Foundation Certificate
8 1 (0.93%) MCDST
8 1 (0.93%) Microsoft Certification
Quality Assurance & Compliance
1 30 (28.04%) SLA
2 7 (6.54%) Disclosure Scotland
3 6 (5.61%) PMO
4 1 (0.93%) COBIT
4 1 (0.93%) ISO 9001
4 1 (0.93%) PMBOK
4 1 (0.93%) QA
System Software
1 3 (2.80%) Oracle Clusterware
2 2 (1.87%) VMware Infrastructure
2 2 (1.87%) Xen
Systems Management
1 19 (17.76%) FortiGate
2 6 (5.61%) Oracle RMAN
3 3 (2.80%) Data Guard
4 2 (1.87%) Puppet
Vendors
1 38 (35.51%) Microsoft
2 22 (20.56%) HP
3 21 (19.63%) Cisco
4 20 (18.69%) CheckPoint
4 20 (18.69%) F5
4 20 (18.69%) Juniper
5 19 (17.76%) Fortinet
5 19 (17.76%) Riverbed
6 17 (15.89%) Oracle
7 12 (11.21%) Aruba
8 9 (8.41%) Cadence
9 5 (4.67%) Informatica
9 5 (4.67%) ServiceNow
10 3 (2.80%) Red Hat
11 2 (1.87%) Google
11 2 (1.87%) VMware
12 1 (0.93%) Capita
12 1 (0.93%) Dell