The table below looks at the statistics for Service Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 78 24 32
Rank change year-on-year
-54 +8
Contract jobs citing Service Management 43 36 13
As % of all contract IT jobs located in Tyne and Wear 3.02% 5.79% 3.23%
As % of the Processes & Methodologies category 3.46% 7.45% 4.41%
Number of daily rates quoted 33 21 12
Median daily rate £290 £250 £325
Median daily rate % change year-on-year
+16.00% -23.07%
90% offered a daily rate of more than £202 £120 £264
10% offered a daily rate of more than £472 £451 £386
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1241 483 295
As % of all contract IT jobs located in Tyne and Wear 87.09% 77.65% 73.38%
Number of daily rates quoted 833 321 210
Median daily rate £320 £395 £350
Median daily rate % change year-on-year
-18.98% +12.85%
90% offered a daily rate of more than £225 £250 £238
10% offered a daily rate of more than £500 £553 £463
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 72 32 5
Median hourly rate £28.00 £15.68 £33.50
Median hourly rate % change year-on-year
+78.62% -53.20%
90% offered a hourly rate of more than £23.20 £12.30 £16.50
10% offered a hourly rate of more than £36.00 £40.00 £45.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Tyne and Wear region.

Service Management Daily Rate Trend in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 28 June 2016.

Service Management Daily Rate Histogram in Tyne and Wear

Service Management
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Tyne and Wear region.

Service Management Hourly Rate Trend in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -55 40 £300 +17.64% 7
Sunderland -4 3 £275 +111.53% 1
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 39 (54.93%) ITIL
2 38 (53.52%) Security Cleared
3 31 (43.66%) SC Cleared
4 22 (30.99%) Unix
5 21 (29.58%) Solaris
6 20 (28.17%) AIX
6 20 (28.17%) IBM
6 20 (28.17%) Microsoft
6 20 (28.17%) Red Hat
6 20 (28.17%) Open Source
7 19 (26.76%) LAN
7 19 (26.76%) WAN
8 18 (25.35%) VPN
8 18 (25.35%) Windows
8 18 (25.35%) Disaster Recovery
9 17 (23.94%) Project Management
9 17 (23.94%) Change Management
9 17 (23.94%) Middleware
9 17 (23.94%) ITIL V3
10 16 (22.54%) Analytical Skills
11 15 (21.13%) GPFS
11 15 (21.13%) IBM AIX Certification
11 15 (21.13%) HP
11 15 (21.13%) HACMP
11 15 (21.13%) Firewall
12 14 (19.72%) Configuration Management
12 14 (19.72%) Agile Software Development
12 14 (19.72%) MS Office
13 13 (18.31%) High Availability
13 13 (18.31%) Problem Management

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.04%) SharePoint
2 2 (2.82%) OpenStack
3 1 (1.41%) IIS
Applications
1 14 (19.72%) MS Office
2 7 (9.86%) MS Excel
3 3 (4.23%) MS PowerPoint
3 3 (4.23%) MS Visio
4 1 (1.41%) MS Project
Cloud Services
1 5 (7.04%) IaaS
1 5 (7.04%) PaaS
1 5 (7.04%) SaaS
Communications & Networking
1 19 (26.76%) LAN
1 19 (26.76%) WAN
2 18 (25.35%) VPN
3 15 (21.13%) Firewall
4 4 (5.63%) Intranet
5 3 (4.23%) Internet
6 2 (2.82%) Cisco ASA
7 1 (1.41%) DHCP
7 1 (1.41%) DNS
7 1 (1.41%) Kerberos
7 1 (1.41%) LDAP
7 1 (1.41%) Network Security
Database & Business Intelligence
1 3 (4.23%) SQL Server
General
1 6 (8.45%) Finance
2 2 (2.82%) Military
3 1 (1.41%) Manufacturing
Job Titles
1 15 (21.13%) Unix Engineer
2 12 (16.90%) Project Manager
3 8 (11.27%) Coordinator
4 6 (8.45%) Incident Coordinator
5 5 (7.04%) Administrator
5 5 (7.04%) Architect
5 5 (7.04%) Infrastructure Architect
6 4 (5.63%) AIX Engineer
6 4 (5.63%) Infrastructure Manager
6 4 (5.63%) Monitoring Engineer
6 4 (5.63%) SC Cleared Project Manager
6 4 (5.63%) Service Manager
6 4 (5.63%) Systems Engineer
6 4 (5.63%) Systems Monitoring Engineer
7 3 (4.23%) Analyst
7 3 (4.23%) Senior Manager
8 2 (2.82%) 1st Line Support
8 2 (2.82%) IT Manager
8 2 (2.82%) Programme Manager
8 2 (2.82%) Technical Support
Libraries, Frameworks & Software Standards
1 17 (23.94%) Middleware
2 4 (5.63%) Regular Expression
3 1 (1.41%) .NET
3 1 (1.41%) ASP.NET
Miscellaneous
1 16 (22.54%) Analytical Skills
2 15 (21.13%) HACMP
3 9 (12.68%) Economics
4 7 (9.86%) Computer Science
5 6 (8.45%) Replication
6 1 (1.41%) CLARiiON
6 1 (1.41%) CMDB
6 1 (1.41%) Data Centre
6 1 (1.41%) Digital Media
6 1 (1.41%) Informatics
6 1 (1.41%) Mainframe
6 1 (1.41%) Management Information System
6 1 (1.41%) Private Cloud
6 1 (1.41%) User Experience
Operating Systems
1 22 (30.99%) Unix
2 21 (29.58%) Solaris
3 20 (28.17%) AIX
4 18 (25.35%) Windows
5 7 (9.86%) Windows XP
6 6 (8.45%) Linux
6 6 (8.45%) Red Hat Enterprise Linux
6 6 (8.45%) Windows Server 2008
7 5 (7.04%) HPUX
8 4 (5.63%) Windows Server 2003
9 3 (4.23%) Windows 7
10 1 (1.41%) CentOS
10 1 (1.41%) Windows Server
Processes & Methodologies
1 39 (54.93%) ITIL
2 20 (28.17%) Open Source
3 18 (25.35%) Disaster Recovery
4 17 (23.94%) Change Management
4 17 (23.94%) ITIL V3
4 17 (23.94%) Project Management
5 14 (19.72%) Agile Software Development
5 14 (19.72%) Configuration Management
6 13 (18.31%) High Availability
6 13 (18.31%) Problem Management
7 12 (16.90%) Incident Management
7 12 (16.90%) Service Delivery
8 11 (15.49%) Lean Six Sigma
8 11 (15.49%) Six Sigma
8 11 (15.49%) Workflow
9 7 (9.86%) Continuous Improvement
9 7 (9.86%) PRINCE2
9 7 (9.86%) Process Improvement
9 7 (9.86%) Release Management
9 7 (9.86%) Root Cause Analysis
Programming Languages
1 8 (11.27%) SQL
2 5 (7.04%) Java
3 4 (5.63%) Bourne shell
3 4 (5.63%) Korn
3 4 (5.63%) Perl
3 4 (5.63%) PowerShell
3 4 (5.63%) VBScript
4 3 (4.23%) JavaScript
5 2 (2.82%) PHP
6 1 (1.41%) C#
6 1 (1.41%) C++
6 1 (1.41%) Python
6 1 (1.41%) Shell Script
6 1 (1.41%) T-SQL
Qualifications
1 38 (53.52%) Security Cleared
2 31 (43.66%) SC Cleared
3 15 (21.13%) IBM AIX Certification
4 7 (9.86%) Degree
5 6 (8.45%) PMI Certification
5 6 (8.45%) PMP
6 5 (7.04%) ITIL Certification
7 2 (2.82%) DV Cleared
8 1 (1.41%) A+ Certification
8 1 (1.41%) BPSS Clearance
8 1 (1.41%) CISSP
8 1 (1.41%) Citrix Certification
8 1 (1.41%) MCDST
8 1 (1.41%) MCP
8 1 (1.41%) Microsoft Certification
8 1 (1.41%) SSCP
8 1 (1.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (8.45%) ISO 9001
2 2 (2.82%) SLA
3 1 (1.41%) Disclosure Scotland
System Software
1 15 (21.13%) GPFS
2 7 (9.86%) VMware Infrastructure
3 6 (8.45%) Active Directory
4 1 (1.41%) Hyper-V
4 1 (1.41%) KVM
Systems Management
1 5 (7.04%) OpenView Configuration Management
2 3 (4.23%) Netcool
2 3 (4.23%) SCOM
2 3 (4.23%) Tivoli
3 2 (2.82%) McAfee ePO
4 1 (1.41%) Ansible
4 1 (1.41%) HP SiteScope
4 1 (1.41%) Oracle ZFS
4 1 (1.41%) Puppet
Vendors
1 20 (28.17%) IBM
1 20 (28.17%) Microsoft
1 20 (28.17%) Red Hat
2 15 (21.13%) HP
3 7 (9.86%) VMware
4 3 (4.23%) CA
4 3 (4.23%) Citrix
5 2 (2.82%) ArcSight
5 2 (2.82%) Avaya
5 2 (2.82%) Cadence
5 2 (2.82%) Cisco
5 2 (2.82%) Intel Security
5 2 (2.82%) Lumension
5 2 (2.82%) Oracle
5 2 (2.82%) Remedy
6 1 (1.41%) Dynatrace
6 1 (1.41%) EMC
6 1 (1.41%) Sun
6 1 (1.41%) TOWER Software
Sunderland, Tyne and Wear
Lorien Resourcing
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: £350 per day
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £270.00 per day
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Rate: £200 - £270 per day
Posted: 3 days ago