The table below looks at the statistics for CRM skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 63 35 54
Rank change year-on-year
-28 +19
Permanent jobs citing CRM 6 29 7
As % of all permanent IT jobs located in Tyne and Wear 1.20% 4.51% 1.40%
As % of the Processes & Methodologies category 1.42% 5.81% 1.71%
Number of salaries quoted 6 21 7
Average salary £45,000 £33,500 £40,000
Average salary % change year-on-year
+34.32% -16.25%
90% offered a salary of more than £31,000 £25,950 £27,300
10% offered a salary of more than £50,000 £47,250 £44,400
UK excluding London average salary £42,500 £42,500 £42,500
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
424 499 410
As % of all permanent IT jobs located in Tyne and Wear 84.63% 77.60% 82.16%
Number of salaries quoted 351 334 342
Average salary £40,000 £36,500 £39,000
Average salary % change year-on-year
+9.58% -6.41%
90% offered a salary of more than £30,000 £25,000 £25,000
10% offered a salary of more than £53,000 £52,500 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Tyne and Wear region.

CRM Salary Trend in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing CRM across the Tyne and Wear region over the 3 months to 28 August 2015.

CRM Salary Histogram in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -15 4 £40,500 +24.61% 3
Sunderland -9 2 £45,000 +33.33%
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 August 2015, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 12 (57.14%) C#
1 12 (57.14%) ASP.NET
1 12 (57.14%) .NET
1 12 (57.14%) SQL Server
2 11 (52.38%) Agile Software Development
3 10 (47.62%) Microsoft
3 10 (47.62%) JavaScript
4 9 (42.86%) OO
4 9 (42.86%) Finance
5 8 (38.10%) MVC
5 8 (38.10%) ERP
5 8 (38.10%) Team Foundation Server
6 7 (33.33%) Microsoft Azure
6 7 (33.33%) Unit Testing
6 7 (33.33%) IIS
7 6 (28.57%) Project Management
7 6 (28.57%) Visual Studio
7 6 (28.57%) MS Excel
7 6 (28.57%) HTML
8 5 (23.81%) CSS
8 5 (23.81%) Web Services
8 5 (23.81%) SSL
8 5 (23.81%) MS Exchange
8 5 (23.81%) HTTP
8 5 (23.81%) Software Engineering
8 5 (23.81%) Service Delivery
8 5 (23.81%) Continuous Integration
8 5 (23.81%) Multithreading
8 5 (23.81%) JIRA
8 5 (23.81%) QA

CRM
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 28 August 2015, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 7 (33.33%) IIS
2 5 (23.81%) MS Exchange
3 3 (14.29%) SharePoint
4 2 (9.52%) BizTalk Server
4 2 (9.52%) SharePoint 2010
4 2 (9.52%) SharePoint 2013
Applications
1 6 (28.57%) MS Excel
2 2 (9.52%) MS Office
3 1 (4.76%) MS Project
3 1 (4.76%) MS Visio
Business Applications
1 4 (19.05%) SAP HR
1 4 (19.05%) Dynamics CRM
1 4 (19.05%) SAP HCM
Cloud Services
1 7 (33.33%) Microsoft Azure
2 5 (23.81%) Amazon AWS
2 5 (23.81%) SaaS
2 5 (23.81%) Heroku
3 4 (19.05%) SuccessFactors
4 1 (4.76%) Office 365
Communications & Networking
1 5 (23.81%) HTTP
1 5 (23.81%) SSL
2 1 (4.76%) TCP/IP
Database & Business Intelligence
1 12 (57.14%) SQL Server
2 5 (23.81%) SQL Server 2008
3 1 (4.76%) SQL Server Reporting Services
Development Applications
1 8 (38.10%) Team Foundation Server
2 6 (28.57%) Visual Studio
3 5 (23.81%) JIRA
3 5 (23.81%) Git (software)
4 1 (4.76%) Visual Studio Team System
General
1 9 (42.86%) Finance
2 1 (4.76%) Retail
Job Titles
1 12 (57.14%) Developer
2 7 (33.33%) Analyst
3 5 (23.81%) C# Developer
4 4 (19.05%) Systems Analyst
4 4 (19.05%) SAP Analyst
4 4 (19.05%) SAP HR Analyst
5 3 (14.29%) Software Developer
5 3 (14.29%) Business Analyst
5 3 (14.29%) .NET Developer
6 2 (9.52%) Agile Business Analyst
6 2 (9.52%) .NET Web Developer
6 2 (9.52%) Web Developer
6 2 (9.52%) ASP.NET Developer
7 1 (4.76%) Desktop Engineer
7 1 (4.76%) Team Leader
7 1 (4.76%) IT Administrator
7 1 (4.76%) Senior Systems Analyst
7 1 (4.76%) Administrator
7 1 (4.76%) Field Engineer
7 1 (4.76%) Senior Analyst
Libraries, Frameworks & Software Standards
1 12 (57.14%) .NET
1 12 (57.14%) ASP.NET
2 6 (28.57%) HTML
3 5 (23.81%) CSS
3 5 (23.81%) Web Services
3 5 (23.81%) REST
4 4 (19.05%) Ajax
4 4 (19.05%) .NET Framework
5 3 (14.29%) XHTML
6 2 (9.52%) KnockoutJS
6 2 (9.52%) WCF
6 2 (9.52%) ASP.NET MVC
7 1 (4.76%) Entity Framework
7 1 (4.76%) Microsoft Enterprise Library
7 1 (4.76%) XML
Miscellaneous
1 5 (23.81%) Enterprise Software
2 2 (9.52%) Digital Media
3 1 (4.76%) N-Tier
Operating Systems
1 3 (14.29%) Windows
2 1 (4.76%) Windows 7
Processes & Methodologies
1 11 (52.38%) Agile Software Development
2 9 (42.86%) OO
3 8 (38.10%) ERP
3 8 (38.10%) MVC
4 7 (33.33%) Unit Testing
5 6 (28.57%) Project Management
6 5 (23.81%) Service Delivery
6 5 (23.81%) Continuous Integration
6 5 (23.81%) Multithreading
6 5 (23.81%) Software Engineering
6 5 (23.81%) Use Case
6 5 (23.81%) Release Management
6 5 (23.81%) Waterfall
7 4 (19.05%) Line Management
7 4 (19.05%) Business Intelligence
7 4 (19.05%) Product Management
8 3 (14.29%) Web Development
9 2 (9.52%) TDD
9 2 (9.52%) Scrum
10 1 (4.76%) Data Modelling
Programming Languages
1 12 (57.14%) C#
2 10 (47.62%) JavaScript
3 4 (19.05%) SQL
3 4 (19.05%) ABAP
4 2 (9.52%) VB.NET
5 1 (4.76%) T-SQL
5 1 (4.76%) VB
Qualifications
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) MCTS
2 1 (4.76%) SC Cleared
2 1 (4.76%) DV Cleared
2 1 (4.76%) Security Cleared
2 1 (4.76%) ITIL Foundation Certificate
2 1 (4.76%) MCP
2 1 (4.76%) MCAD
2 1 (4.76%) MCSD
2 1 (4.76%) MCSA
Quality Assurance & Compliance
1 5 (23.81%) QA
System Software
1 1 (4.76%) Active Directory
Vendors
1 10 (47.62%) Microsoft
2 4 (19.05%) SAP
3 1 (4.76%) NetSuite
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