The first table below looks at the demand for CRM skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 33 28 34
Rank change year-on-year
-5 +6
Permanent jobs citing CRM 31 29 25
As % of all permanent IT jobs located in Tyne and Wear 5.516% 4.932% 4.587%
As % of the Processes & Methodologies category 7.617% 6.905% 6.831%
Number of salaries quoted 30 23 25
Average salary £32,500 £72,500 £37,250
Average salary % change year-on-year
-55.17% +94.63%
90% offered a salary of more than £21,500 £24,500 £27,500
10% offered a salary of more than £62,500 £72,500 £72,500
UK excluding London average salary £42,500 £45,000 £44,000
% change year-on-year
-5.55% +2.27%
All Processes & Methodologies
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
407 420 366
As % of all permanent IT jobs located in Tyne and Wear 72.42% 71.43% 67.16%
Number of salaries quoted 361 347 308
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £26,750 £25,000 £22,500
10% offered a salary of more than £52,500 £60,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
North East

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Tyne and Wear CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Tyne and Wear region.

Tyne and Wear CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the Tyne and Wear region over the 3 months to 17 May 2013.

Tyne and Wear CRM Salary Histogram

CRM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Newcastle upon Tyne -14 20 £33,000 -54.48%
Sunderland - 5 £32,500 -
South Shields -2 3 £35,000 +7.69%
South Tyneside - 1 £30,000 -
CRM
North East

CRM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 29 (55.77%) SQL Server
2 27 (51.92%) .NET
3 26 (50.00%) Microsoft
4 16 (30.77%) CSS
4 16 (30.77%) SQL Server 2008
5 15 (28.85%) Ajax
5 15 (28.85%) Dynamics CRM
5 15 (28.85%) C#
5 15 (28.85%) HTML
6 14 (26.92%) SharePoint
7 13 (25.00%) ASP.NET
8 11 (21.15%) XHTML
8 11 (21.15%) MS Excel
8 11 (21.15%) N-Tier
9 10 (19.23%) VB.NET
10 9 (17.31%) VB
10 9 (17.31%) ITIL
10 9 (17.31%) Degree
11 8 (15.38%) Team Foundation Server
11 8 (15.38%) Windows Azure
11 8 (15.38%) SQL Server Analysis Services
11 8 (15.38%) SQL Server Reporting Services
11 8 (15.38%) JavaScript
12 7 (13.46%) Web Development
13 6 (11.54%) Advertising
13 6 (11.54%) SQL
13 6 (11.54%) Windows
14 5 (9.615%) MCP
14 5 (9.615%) ASP
14 5 (9.615%) MCSE

CRM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 27 (51.92%) .NET
2 16 (30.77%) CSS
3 15 (28.85%) HTML
3 15 (28.85%) Ajax
4 13 (25.00%) ASP.NET
5 11 (21.15%) XHTML
6 5 (9.615%) ASP
7 3 (5.769%) J2EE
7 3 (5.769%) Hibernate
8 2 (3.846%) .NET Framework
8 2 (3.846%) XML
9 1 (1.923%) COM
9 1 (1.923%) LINQ
9 1 (1.923%) CSLA
9 1 (1.923%) ASP.NET MVC
9 1 (1.923%) WinForms
Application Platforms
1 14 (26.92%) SharePoint
2 8 (15.38%) Windows Azure
3 4 (7.692%) BizTalk Server
3 4 (7.692%) CMS
4 1 (1.923%) DotNetNuke
Applications
1 11 (21.15%) MS Excel
2 5 (9.615%) MS Office
3 4 (7.692%) Photoshop
3 4 (7.692%) Fireworks
Business Applications
1 15 (28.85%) Dynamics CRM
2 4 (7.692%) Dynamics GP
3 2 (3.846%) Oracle Applications
Communications & Networking
1 4 (7.692%) Intranet
2 1 (1.923%) LAN
2 1 (1.923%) WAN
Database & Business Intelligence
1 29 (55.77%) SQL Server
2 16 (30.77%) SQL Server 2008
3 8 (15.38%) SQL Server Analysis Services
3 8 (15.38%) SQL Server Reporting Services
4 3 (5.769%) QlikView
5 1 (1.923%) SQL Server Integration Services
5 1 (1.923%) RDBMS
Development Applications
1 8 (15.38%) Team Foundation Server
2 4 (7.692%) Visual Studio
General
1 6 (11.54%) Advertising
2 5 (9.615%) Finance
3 2 (3.846%) Marketing
Job Titles
1 19 (36.54%) Developer
2 15 (28.85%) .NET Developer
3 11 (21.15%) Consultant
4 9 (17.31%) Web Developer
5 8 (15.38%) Architect
5 8 (15.38%) ASP.NET Developer
5 8 (15.38%) .NET Web Developer
5 8 (15.38%) CRM Consultant
5 8 (15.38%) Dynamics CRM Consultant
5 8 (15.38%) CRM Architect
6 6 (11.54%) Analyst
6 6 (11.54%) Development Manager
7 5 (9.615%) 2nd Line Support
7 5 (9.615%) Software Developer
8 4 (7.692%) Systems Development Manager
8 4 (7.692%) Systems Manager
8 4 (7.692%) .NET Software Developer
9 3 (5.769%) Java Team Leader
9 3 (5.769%) Oracle Team Leader
9 3 (5.769%) J2EE Team Leader
Miscellaneous
1 11 (21.15%) N-Tier
2 3 (5.769%) Management Information System
2 3 (5.769%) Mobile App
3 2 (3.846%) Data Conversion
4 1 (1.923%) Enterprise Software
4 1 (1.923%) Computer Science
Operating Systems
1 6 (11.54%) Windows
2 3 (5.769%) Windows XP
2 3 (5.769%) Windows Server 2003
2 3 (5.769%) Windows Server 2008
2 3 (5.769%) Windows 8
2 3 (5.769%) UNIX
Processes & Methodologies
1 9 (17.31%) ITIL
2 7 (13.46%) Web Development
3 4 (7.692%) Waterfall
3 4 (7.692%) PRINCE2
3 4 (7.692%) OO
3 4 (7.692%) Business Intelligence
3 4 (7.692%) Project Management
4 3 (5.769%) Configuration Management
4 3 (5.769%) E-Commerce
4 3 (5.769%) ERP
4 3 (5.769%) Agile Software Development
4 3 (5.769%) Mobile Application Development
4 3 (5.769%) Problem Management
4 3 (5.769%) Data Analysis
5 2 (3.846%) Supplier Management
5 2 (3.846%) Stakeholder Management
5 2 (3.846%) Scrum
5 2 (3.846%) ITIL V3
5 2 (3.846%) Change Control
5 2 (3.846%) TDD
Programming Languages
1 15 (28.85%) C#
2 10 (19.23%) VB.NET
3 9 (17.31%) VB
4 8 (15.38%) JavaScript
5 6 (11.54%) SQL
6 3 (5.769%) Java
6 3 (5.769%) C
7 1 (1.923%) Progress 4GL
Qualifications
1 9 (17.31%) Degree
2 5 (9.615%) MCP
2 5 (9.615%) MCSE
2 5 (9.615%) Microsoft Certification
3 3 (5.769%) MCDST
4 2 (3.846%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (5.769%) SLA
2 2 (3.846%) QA
System Software
1 5 (9.615%) Active Directory
Vendors
1 26 (50.00%) Microsoft
2 5 (9.615%) Oracle
3 2 (3.846%) Sage
4 1 (1.923%) Progress
4 1 (1.923%) Cisco
Newcastle upon Tyne, North East
C# DeveloperNewcastle £28,000 - £32,000We have an excellent opportunity available for a highly skilled C#/.Net Developer to join one of the North East most recognised organisations...
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £32000.00 per annum + Benefits
Posted: 4 May 2013
Gateshead, Tyne and Wear
Required Skills: ASP.NET. VB/C#.NET. SQL Server 2008. AJAX. HTML / XHTML / CSS. N-tier architecture. Object orientation. Visual Studio 2010. Degree education preferable... Useful Skills: Photoshop /...
Solutions Recruitment
Salary: From £25,000 to £35,000 per annum
Posted: 15 May 2013
Sunderland, Tyne and Wear
To be successful in the role the developer will need commercial experience in the following: * ASP/VB/C# .NET * SQL Server 2008 * AJAX * N-TIER * HTML / XHTML / CSS...
Ashdown IT
Salary: £29000 - £36000 per annum + benefits + parking
Posted: 17 May 2013
Houghton Le Spring, Tyne and Wear
You will get the opportunity to play a part in a large scale migration to a collocated Cisco and Netapp Flexpod environment... You will ideally have 2 or...
UK Independent Medical
Salary: From £14,000 to £18,000 per annum
Posted: 24 April 2013
Newcastle, County Down
A company I've worked with for a while have decided they want another Senior permanent Ruby-on-Rails developer and can facilitate remote working. They are working...
Infinitium Recruitment
Salary: From £50,000 to £70,000 per annum
Posted: 13 May 2013
Houghton Le Spring, Tyne and Wear
Telesales exposure within B2B IT Sector (not scared of cold calling) Proven track record with generating opportunities and closing business... Computer literate and experience of working with CRM.....
InnovTech
Salary: Uncapped commission rates, basic salary depending upon experience.
Posted: 29 April 2013