The table below looks at the statistics for CRM skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 32 47 31
Rank change year-on-year
+15 -16
Permanent jobs citing CRM 33 12 28
As % of all permanent IT jobs located in Tyne and Wear 5.27% 2.38% 5.57%
As % of the Processes & Methodologies category 6.45% 2.91% 7.39%
Number of salaries quoted 25 12 26
Average salary £33,500 £40,902 £37,500
Average salary % change year-on-year
-18.09% +9.07%
90% offered a salary of more than £23,100 £20,311 £26,750
10% offered a salary of more than £52,500 £44,900 £72,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
512 412 379
As % of all permanent IT jobs located in Tyne and Wear 81.79% 81.75% 75.35%
Number of salaries quoted 366 359 315
Average salary £37,250 £39,000 £35,000
Average salary % change year-on-year
-4.48% +11.42%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Tyne and Wear region.

CRM Salary Trend in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing CRM across the Tyne and Wear region over the 3 months to 19 September 2014.

CRM Salary Histogram in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +9 27 £33,500 -17.89% 6
Sunderland - 3 £30,000 - 4
Gateshead - 3 £33,500 -
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 19 September 2014, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 25 (47.17%) Microsoft
2 19 (35.85%) MS Excel
3 17 (32.08%) SQL Server
4 15 (28.30%) .NET
4 15 (28.30%) C#
4 15 (28.30%) Dynamics CRM
5 12 (22.64%) Finance
5 12 (22.64%) HTML
5 12 (22.64%) ERP
6 11 (20.75%) ASP.NET
6 11 (20.75%) CSS
6 11 (20.75%) Business Intelligence
6 11 (20.75%) Sage
7 10 (18.87%) Web Development
8 9 (16.98%) Advertising
8 9 (16.98%) Project Management
8 9 (16.98%) SharePoint
8 9 (16.98%) VB
9 8 (15.09%) SQL
9 8 (15.09%) OO
9 8 (15.09%) XHTML
9 8 (15.09%) N-Tier
9 8 (15.09%) Ajax
9 8 (15.09%) SQL Server 2008
9 8 (15.09%) Team Foundation Server
10 7 (13.21%) Windows
11 6 (11.32%) Oracle
11 6 (11.32%) SAP
11 6 (11.32%) Dynamics NAV
11 6 (11.32%) Sage BI

CRM
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 19 September 2014, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 9 (16.98%) SharePoint
2 2 (3.77%) BizTalk Server
2 2 (3.77%) CMS
2 2 (3.77%) Oracle Workflow
3 1 (1.89%) MS Exchange
Applications
1 19 (35.85%) MS Excel
2 3 (5.66%) MS Office
3 1 (1.89%) MS Project
Business Applications
1 15 (28.30%) Dynamics CRM
2 6 (11.32%) Dynamics NAV
2 6 (11.32%) Sage BI
2 6 (11.32%) Sage 200
2 6 (11.32%) Sage 50
3 5 (9.43%) Oracle EBS R12
3 5 (9.43%) Oracle EBS
3 5 (9.43%) Dynamics GP
3 5 (9.43%) Line 50
4 3 (5.66%) Oracle iRecruitment
4 3 (5.66%) Oracle Internet Expenses
5 2 (3.77%) Oracle iProcurement
6 1 (1.89%) SAP CRM
6 1 (1.89%) Sage MMS
6 1 (1.89%) Dynamics AX
Cloud Services
1 6 (11.32%) SaaS
Communications & Networking
1 4 (7.55%) VoIP
2 1 (1.89%) PBX
Database & Business Intelligence
1 17 (32.08%) SQL Server
2 8 (15.09%) SQL Server 2008
3 5 (9.43%) Oracle BI EE
4 2 (3.77%) Oracle BI Publisher
4 2 (3.77%) Relational Database
4 2 (3.77%) EDRMS
4 2 (3.77%) SQL Server Reporting Services
4 2 (3.77%) SQL Server Integration Services
4 2 (3.77%) SQL Server Analysis Services
5 1 (1.89%) Microsoft Analysis Services
5 1 (1.89%) MySQL
Development Applications
1 8 (15.09%) Team Foundation Server
2 1 (1.89%) Mercurial
2 1 (1.89%) Git (software)
General
1 12 (22.64%) Finance
2 9 (16.98%) Advertising
3 5 (9.43%) Telecoms
4 4 (7.55%) Billing
5 2 (3.77%) Retail
6 1 (1.89%) Manufacturing
6 1 (1.89%) Marketing
Job Titles
1 16 (30.19%) Consultant
1 16 (30.19%) Developer
2 11 (20.75%) .NET Developer
3 8 (15.09%) Software Developer
4 7 (13.21%) Web Developer
5 6 (11.32%) Software Consultant
5 6 (11.32%) Sage Consultant
5 6 (11.32%) .NET Software Developer
5 6 (11.32%) Applications Consultant
5 6 (11.32%) .NET Web Developer
6 5 (9.43%) Oracle Consultant
6 5 (9.43%) Analyst
7 4 (7.55%) Support Consultant
7 4 (7.55%) Microsoft Developer
7 4 (7.55%) CRM Developer
7 4 (7.55%) Dynamics CRM Developer
8 3 (5.66%) Software Manager
8 3 (5.66%) Software Development Manager
8 3 (5.66%) Oracle HR Consultant
8 3 (5.66%) Development Manager
Libraries, Frameworks & Software Standards
1 15 (28.30%) .NET
2 12 (22.64%) HTML
3 11 (20.75%) ASP.NET
3 11 (20.75%) CSS
4 8 (15.09%) XHTML
4 8 (15.09%) Ajax
5 2 (3.77%) .NET Framework
5 2 (3.77%) XML
6 1 (1.89%) COM
6 1 (1.89%) Zend Framework
6 1 (1.89%) jQuery
6 1 (1.89%) Kohana
6 1 (1.89%) Laravel
6 1 (1.89%) LESS
Miscellaneous
1 8 (15.09%) N-Tier
2 3 (5.66%) Mobile App
3 2 (3.77%) Management Information System
4 1 (1.89%) Statistics
4 1 (1.89%) Enterprise Software
4 1 (1.89%) Analytical Skills
Operating Systems
1 7 (13.21%) Windows
2 6 (11.32%) Windows 7
2 6 (11.32%) Windows 8
3 5 (9.43%) Windows XP
4 1 (1.89%) Windows Server 2012
4 1 (1.89%) Linux
Processes & Methodologies
1 12 (22.64%) ERP
2 11 (20.75%) Business Intelligence
3 10 (18.87%) Web Development
4 9 (16.98%) Project Management
5 8 (15.09%) OO
6 3 (5.66%) ITIL
6 3 (5.66%) PRINCE2
7 2 (3.77%) EAM
7 2 (3.77%) Workflow
7 2 (3.77%) Agile Software Development
7 2 (3.77%) Information Management
7 2 (3.77%) Software Engineering
7 2 (3.77%) Mobile Application Development
8 1 (1.89%) People Management
8 1 (1.89%) Business Development
8 1 (1.89%) Matrix Management
8 1 (1.89%) Unit Testing
8 1 (1.89%) Continuous Improvement
8 1 (1.89%) Document Management
8 1 (1.89%) Automated Testing
Programming Languages
1 15 (28.30%) C#
2 9 (16.98%) VB
3 8 (15.09%) SQL
4 5 (9.43%) JavaScript
5 2 (3.77%) VB.NET
6 1 (1.89%) PHP5
6 1 (1.89%) C
6 1 (1.89%) PHP
6 1 (1.89%) VBScript
Qualifications
1 5 (9.43%) Degree
2 4 (7.55%) Security Cleared
3 3 (5.66%) CCNA
3 3 (5.66%) Cisco Certification
4 2 (3.77%) CIMA
4 2 (3.77%) SC Cleared
4 2 (3.77%) AAT
Quality Assurance & Compliance
1 1 (1.89%) SLA
1 1 (1.89%) QA
System Software
1 1 (1.89%) Active Directory
Vendors
1 25 (47.17%) Microsoft
2 11 (20.75%) Sage
3 6 (11.32%) Oracle
3 6 (11.32%) SAP
4 5 (9.43%) Pegasus
5 3 (5.66%) Mitel
6 2 (3.77%) Lagan
6 2 (3.77%) Northgate
6 2 (3.77%) Fujitsu
6 2 (3.77%) JD Edwards
6 2 (3.77%) Open Text
7 1 (1.89%) Business Objects
7 1 (1.89%) Sun
7 1 (1.89%) Avaya
7 1 (1.89%) Zend
Newcastle, Staffordshire
Uniting Ambition
Salary: £20k - 30k per year + Bonus + Benefits
Posted: 3 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Communicator
Salary: Circa £40k per annum
Posted: 7 days ago
Sunderland
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + Pension, Bonus, Company Days out
Posted: 15 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + pension, health care, bonus
Posted: 16 days ago
Sunderland
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + pension, travel allowence, health care
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Sunderland
Nigel Frank International Limited - Newcastle
Salary: £30000 - £31000 per annum + holiday,company days out, pension
Posted: 19 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £32000 - £38000 per annum + car, pension, gym, health care , bonus
Posted: 20 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Travel allowance, Bonus, pension
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Sunderland
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