The table below looks at the statistics for CRM skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 37 52 32
Rank change year-on-year
+15 -20
Permanent jobs citing CRM 28 8 32
As % of all permanent IT jobs located in Tyne and Wear 4.24% 1.59% 5.71%
As % of the Processes & Methodologies category 5.67% 1.98% 8.02%
Number of salaries quoted 20 8 28
Average salary £32,500 £36,500 £38,750
Average salary % change year-on-year
-10.95% -5.80%
90% offered a salary of more than £22,500 £28,600 £26,750
10% offered a salary of more than £45,000 £44,300 £72,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
494 404 399
As % of all permanent IT jobs located in Tyne and Wear 74.74% 80.32% 71.25%
Number of salaries quoted 333 333 321
Average salary £36,500 £40,000 £36,375
Average salary % change year-on-year
-8.75% +9.96%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £52,500 £52,500 £50,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Tyne and Wear region.

CRM Salary Trend in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing CRM across the Tyne and Wear region over the 3 months to 21 August 2014.

CRM Salary Histogram in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +8 23 £32,500 -1.51% 8
Sunderland - 2 £33,750 - 1
Gateshead - 2 £34,750 - 1
CRM
North East

CRM
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 21 August 2014, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 23 (46.00%) Microsoft
2 18 (36.00%) Dynamics CRM
3 16 (32.00%) MS Excel
4 13 (26.00%) .NET
4 13 (26.00%) SQL Server
4 13 (26.00%) ERP
4 13 (26.00%) Sage
5 12 (24.00%) C#
6 11 (22.00%) Advertising
7 10 (20.00%) SharePoint
7 10 (20.00%) Business Intelligence
7 10 (20.00%) Finance
8 9 (18.00%) Project Management
9 8 (16.00%) HTML
9 8 (16.00%) ASP.NET
10 7 (14.00%) SAP
10 7 (14.00%) Windows
10 7 (14.00%) Dynamics NAV
10 7 (14.00%) Windows 8
11 6 (12.00%) SQL
11 6 (12.00%) CSS
11 6 (12.00%) Windows XP
11 6 (12.00%) Pegasus
11 6 (12.00%) Dynamics GP
11 6 (12.00%) Line 50
11 6 (12.00%) Sage BI
11 6 (12.00%) Windows 7
11 6 (12.00%) SaaS
11 6 (12.00%) Sage 200
11 6 (12.00%) Sage 50

CRM
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 21 August 2014, IT jobs across the Tyne and Wear region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 10 (20.00%) SharePoint
2 2 (4.00%) BizTalk Server
3 1 (2.00%) CMS
3 1 (2.00%) Oracle Workflow
3 1 (2.00%) Drupal
3 1 (2.00%) WordPress
Applications
1 16 (32.00%) MS Excel
2 3 (6.00%) MS Office
3 1 (2.00%) Adobe Premiere
3 1 (2.00%) Photoshop
3 1 (2.00%) MS Project
Business Applications
1 18 (36.00%) Dynamics CRM
2 7 (14.00%) Dynamics NAV
3 6 (12.00%) Dynamics GP
3 6 (12.00%) Line 50
3 6 (12.00%) Sage BI
3 6 (12.00%) Sage 200
3 6 (12.00%) Sage 50
4 3 (6.00%) Oracle EBS R12
4 3 (6.00%) Oracle EBS
5 2 (4.00%) Oracle iRecruitment
5 2 (4.00%) Sage MMS
5 2 (4.00%) Oracle Internet Expenses
6 1 (2.00%) Magento
6 1 (2.00%) Oracle iProcurement
6 1 (2.00%) Google Analytics
6 1 (2.00%) Dynamics AX
6 1 (2.00%) SAP CRM
Cloud Services
1 6 (12.00%) SaaS
Communications & Networking
1 3 (6.00%) VoIP
Database & Business Intelligence
1 13 (26.00%) SQL Server
2 4 (8.00%) SQL Server 2008
3 3 (6.00%) Oracle BI EE
4 2 (4.00%) EDRMS
4 2 (4.00%) SQL Server Reporting Services
4 2 (4.00%) SQL Server Integration Services
4 2 (4.00%) SQL Server Analysis Services
5 1 (2.00%) Microsoft Analysis Services
5 1 (2.00%) MySQL
5 1 (2.00%) Oracle BI Publisher
5 1 (2.00%) Relational Database
Development Applications
1 4 (8.00%) Team Foundation Server
2 1 (2.00%) Mercurial
2 1 (2.00%) Git (software)
General
1 11 (22.00%) Advertising
2 10 (20.00%) Finance
3 5 (10.00%) Telecoms
4 4 (8.00%) Billing
5 2 (4.00%) Marketing
5 2 (4.00%) Retail
6 1 (2.00%) Manufacturing
Job Titles
1 15 (30.00%) Developer
2 14 (28.00%) Consultant
3 8 (16.00%) .NET Developer
4 6 (12.00%) Applications Consultant
4 6 (12.00%) Software Consultant
4 6 (12.00%) Microsoft Developer
4 6 (12.00%) Sage Consultant
4 6 (12.00%) Dynamics CRM Developer
4 6 (12.00%) CRM Developer
5 5 (10.00%) Analyst
5 5 (10.00%) Web Developer
6 4 (8.00%) Software Developer
6 4 (8.00%) Support Consultant
7 3 (6.00%) 2nd Line Support
7 3 (6.00%) .NET Web Developer
7 3 (6.00%) Software Development Manager
7 3 (6.00%) Oracle Consultant
7 3 (6.00%) Business Analyst
7 3 (6.00%) Account Manager
7 3 (6.00%) Development Manager
Libraries, Frameworks & Software Standards
1 13 (26.00%) .NET
2 8 (16.00%) ASP.NET
2 8 (16.00%) HTML
3 6 (12.00%) CSS
4 4 (8.00%) Ajax
4 4 (8.00%) XHTML
5 2 (4.00%) jQuery
5 2 (4.00%) Laravel
6 1 (2.00%) LESS
6 1 (2.00%) ASP.NET Web Forms
6 1 (2.00%) Kohana
6 1 (2.00%) WinForms
6 1 (2.00%) .NET Framework
6 1 (2.00%) Zend Framework
6 1 (2.00%) CodeIgniter
6 1 (2.00%) XML
6 1 (2.00%) Flash
6 1 (2.00%) COM
Miscellaneous
1 4 (8.00%) N-Tier
2 2 (4.00%) Management Information System
2 2 (4.00%) Mobile App
3 1 (2.00%) Enterprise Software
3 1 (2.00%) Statistics
3 1 (2.00%) Social Media
3 1 (2.00%) Digital Media
Operating Systems
1 7 (14.00%) Windows
1 7 (14.00%) Windows 8
2 6 (12.00%) Windows XP
2 6 (12.00%) Windows 7
3 1 (2.00%) Linux
3 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 13 (26.00%) ERP
2 10 (20.00%) Business Intelligence
3 9 (18.00%) Project Management
4 5 (10.00%) OO
4 5 (10.00%) Web Development
5 4 (8.00%) ITIL
6 3 (6.00%) PRINCE2
7 2 (4.00%) Software Engineering
7 2 (4.00%) Information Management
7 2 (4.00%) MVC
7 2 (4.00%) Scrum
7 2 (4.00%) Agile Software Development
8 1 (2.00%) Content Management
8 1 (2.00%) Workflow
8 1 (2.00%) Stakeholder Management
8 1 (2.00%) Document Management
8 1 (2.00%) Automated Testing
8 1 (2.00%) Service Management
8 1 (2.00%) B2B
8 1 (2.00%) B2C
Programming Languages
1 12 (24.00%) C#
2 6 (12.00%) SQL
3 5 (10.00%) VB
4 4 (8.00%) JavaScript
5 2 (4.00%) PHP
5 2 (4.00%) VB.NET
6 1 (2.00%) ActionScript
6 1 (2.00%) PHP5
6 1 (2.00%) ActionScript 3.0
6 1 (2.00%) VBScript
6 1 (2.00%) C
Qualifications
1 5 (10.00%) Degree
2 3 (6.00%) CCNA
2 3 (6.00%) Cisco Certification
2 3 (6.00%) Security Cleared
3 2 (4.00%) AAT
3 2 (4.00%) CIMA
3 2 (4.00%) SC Cleared
Quality Assurance & Compliance
1 1 (2.00%) SLA
1 1 (2.00%) QA
Vendors
1 23 (46.00%) Microsoft
2 13 (26.00%) Sage
3 7 (14.00%) SAP
4 6 (12.00%) Pegasus
5 5 (10.00%) Oracle
6 3 (6.00%) Mitel
7 2 (4.00%) Lagan
7 2 (4.00%) Northgate
7 2 (4.00%) Open Text
7 2 (4.00%) Fujitsu
7 2 (4.00%) JD Edwards
7 2 (4.00%) Sun
8 1 (2.00%) Avaya
8 1 (2.00%) Business Objects
8 1 (2.00%) Adobe
8 1 (2.00%) Zend
8 1 (2.00%) Facebook
8 1 (2.00%) Google
Newcastle Upon Tyne, Tyne and Wear
Ashdown IT
Salary: £30000 - £37000 per annum + attractive benefits
Posted: 4 hours ago
Gateshead, Tyne and Wear
Ashdown IT
Salary: £30000 - £37000 per annum + attractive benefits
Posted: 4 hours ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Posted: 6 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + holiday,company days out, pension
Posted: 7 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Travel allowance, Bonus, pension
Posted: 8 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + car, bonus, gym, certifications
Posted: 9 days ago
Newcastle upon Tyne
Progressive Recruitment
Salary: £45000 - £50000 per annum + competitive
Posted: 15 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + holiday,company days out, pension
Posted: 17 days ago
South Shields
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car, Pension, MS Certificatons
Posted: 27 days ago