The first table below looks at the demand for CRM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 26 35 26
Rank change year-on-year
+9 -9
Contract jobs citing CRM 8 12 19
As % of all contract IT jobs located in the North East 2.857% 2.429% 4.348%
As % of the Processes & Methodologies category 4.348% 3.774% 7.510%
Number of daily rates quoted 3 5 6
Average daily rate £350 £425 £375
Average daily rate % change year-on-year
-17.64% +13.33%
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
North East
Contract IT job ads with a match in the
Processes & Methodologies category
184 318 253
As % of all contract IT jobs located in the North East 65.71% 64.37% 57.89%
Number of daily rates quoted 81 177 111
Average daily rate £330 £351 £325
Average daily rate % change year-on-year
-5.84% +7.84%
90% offered a daily rate of more than £261 £250 £200
10% offered a daily rate of more than £520 £575 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 6 14 14
Average hourly rate £19.00 £24.25 £21.86
Average hourly rate % change year-on-year
-21.64% +10.93%
90% offered a hourly rate of more than £12.07 £12.00 £10.00
10% offered a hourly rate of more than £34.00 £40.00 £41.50
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
CRM
England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

North East CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

North East CRM Daily Rate Trend

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

North East CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Tyne and Wear +11 5 £305 -30.28%
CRM
England

CRM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 10 (62.50%) Dynamics CRM
2 7 (43.75%) .NET
2 7 (43.75%) Microsoft
3 6 (37.50%) SQL Server
4 5 (31.25%) C#
4 5 (31.25%) CSS
4 5 (31.25%) Migration
5 4 (25.00%) Business Analysis
5 4 (25.00%) HTML
5 4 (25.00%) ASP.NET
5 4 (25.00%) Data Migration
6 3 (18.75%) MS Excel
6 3 (18.75%) Requirements Analysis
6 3 (18.75%) jQuery
6 3 (18.75%) Test Scripting
6 3 (18.75%) Stakeholder Management
7 2 (12.50%) Telecoms
7 2 (12.50%) Agile Software Development
7 2 (12.50%) Billing
7 2 (12.50%) SQL Server Analysis Services
7 2 (12.50%) SQL Server Integration Services
7 2 (12.50%) SQL Server Reporting Services
7 2 (12.50%) ERP
7 2 (12.50%) VBA
7 2 (12.50%) Crystal Reports
7 2 (12.50%) Oracle
7 2 (12.50%) SQL
7 2 (12.50%) SQL Server 2008
8 1 (6.250%) Team Foundation Server
8 1 (6.250%) Social Media

CRM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 7 (43.75%) .NET
2 5 (31.25%) CSS
3 4 (25.00%) HTML
3 4 (25.00%) ASP.NET
4 3 (18.75%) jQuery
5 1 (6.250%) ASP
5 1 (6.250%) XML
5 1 (6.250%) XHTML
5 1 (6.250%) Ajax
Application Platforms
1 1 (6.250%) WebLogic
1 1 (6.250%) SharePoint
1 1 (6.250%) SharePoint Server
1 1 (6.250%) CMS
Applications
1 3 (18.75%) MS Excel
2 1 (6.250%) Photoshop
2 1 (6.250%) Fireworks
Business Applications
1 10 (62.50%) Dynamics CRM
2 1 (6.250%) Oracle EBS
Communications & Networking
1 1 (6.250%) SMS
1 1 (6.250%) HTTP
Database & Business Intelligence
1 6 (37.50%) SQL Server
2 2 (12.50%) SQL Server Analysis Services
2 2 (12.50%) SQL Server Integration Services
2 2 (12.50%) SQL Server Reporting Services
2 2 (12.50%) Crystal Reports
2 2 (12.50%) SQL Server 2008
3 1 (6.250%) Business Intelligence Development Studio
3 1 (6.250%) SQL Server 2005
3 1 (6.250%) Oracle BI EE
Development Applications
1 1 (6.250%) Team Foundation Server
1 1 (6.250%) Visual Studio
1 1 (6.250%) Oracle APEX
General
1 2 (12.50%) Telecoms
1 2 (12.50%) Billing
2 1 (6.250%) Finance
2 1 (6.250%) Manufacturing
Job Titles
1 7 (43.75%) Analyst
2 5 (31.25%) Business Analyst
2 5 (31.25%) Developer
3 3 (18.75%) Dynamics CRM Developer
3 3 (18.75%) CRM Developer
3 3 (18.75%) Microsoft Developer
4 2 (12.50%) Data Analyst
4 2 (12.50%) Architect
4 2 (12.50%) Consultant
4 2 (12.50%) Solutions Architect
5 1 (6.250%) Oracle Architect
5 1 (6.250%) Microsoft CRM Consultant
5 1 (6.250%) Oracle Solutions Architect
5 1 (6.250%) Microsoft Solutions Architect
5 1 (6.250%) Dynamics CRM Consultant
5 1 (6.250%) Web Developer
5 1 (6.250%) ERP Consultant
5 1 (6.250%) Sage Consultant
5 1 (6.250%) Microsoft Consultant
5 1 (6.250%) .NET Developer
Miscellaneous
1 1 (6.250%) Social Media
1 1 (6.250%) N-Tier
Processes & Methodologies
1 5 (31.25%) Migration
2 4 (25.00%) Business Analysis
2 4 (25.00%) Data Migration
3 3 (18.75%) Requirements Analysis
3 3 (18.75%) Test Scripting
3 3 (18.75%) Stakeholder Management
4 2 (12.50%) Agile Software Development
4 2 (12.50%) ERP
5 1 (6.250%) Business Intelligence
5 1 (6.250%) OO
5 1 (6.250%) Data Analysis
5 1 (6.250%) TOGAF
5 1 (6.250%) Workflow
Programming Languages
1 5 (31.25%) C#
2 2 (12.50%) VBA
2 2 (12.50%) SQL
3 1 (6.250%) T-SQL
3 1 (6.250%) VB
3 1 (6.250%) VB.NET
3 1 (6.250%) JavaScript
Vendors
1 7 (43.75%) Microsoft
2 2 (12.50%) Oracle
3 1 (6.250%) Sage