The table below looks at the statistics for CRM skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 72 58 30
Rank change year-on-year
-14 -28
Contract jobs citing CRM 36 9 24
As % of all contract IT jobs located in the North East 2.56% 1.14% 4.13%
As % of the Processes & Methodologies category 2.99% 1.48% 5.53%
Number of daily rates quoted 24 7 20
Median daily rate £376 £405 £388
Median daily rate % change year-on-year
-7.09% +4.51%
90% offered a daily rate of more than £295 £280 £200
10% offered a daily rate of more than £550 £495 £466
UK excluding London median daily rate £400 £383 £388
% change year-on-year
+4.57% -1.29%
Number of hourly rates quoted 6 0 0
Median hourly rate £27.00 - -
UK excluding London median hourly rate £20.00 £16.50 £18.75
% change year-on-year
+21.21% -12.00%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1205 607 434
As % of all contract IT jobs located in the North East 85.83% 76.74% 74.70%
Number of daily rates quoted 787 360 270
Median daily rate £330 £395 £350
Median daily rate % change year-on-year
-16.45% +12.85%
90% offered a daily rate of more than £234 £250 £235
10% offered a daily rate of more than £520 £575 £465
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 52 42 8
Median hourly rate £28.00 £15.68 £14.50
Median hourly rate % change year-on-year
+78.62% +8.10%
90% offered a hourly rate of more than £26.00 £11.00 £14.00
10% offered a hourly rate of more than £36.00 £40.00 £35.75
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

CRM
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

CRM Daily Rate Trend in the North East

CRM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 28 May 2016.

CRM Daily Rate Histogram in the North East

CRM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

CRM Hourly Rate Trend in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -30 26 £350 -14.37% 7
Durham +5 4 £550 +69.23% 6
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 28 May 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for CRM.

1 37 (48.05%) Agile Software Development
2 28 (36.36%) Dynamics CRM
3 26 (33.77%) Microsoft
4 21 (27.27%) .NET
5 20 (25.97%) JavaScript
6 17 (22.08%) Security Cleared
7 16 (20.78%) Java
8 15 (19.48%) SQL Server
8 15 (19.48%) Scrum
8 15 (19.48%) SC Cleared
9 14 (18.18%) Oracle
9 14 (18.18%) Web Services
10 13 (16.88%) XML
10 13 (16.88%) ASP.NET
10 13 (16.88%) Configuration Management
11 12 (15.58%) C#
11 12 (15.58%) Test Scripting
12 11 (14.29%) SAP
12 11 (14.29%) Finance
13 10 (12.99%) Visual Studio
13 10 (12.99%) Web Development
14 9 (11.69%) Test Automation
14 9 (11.69%) ADO.NET
14 9 (11.69%) Windows
14 9 (11.69%) PHP
14 9 (11.69%) Business Intelligence
14 9 (11.69%) ITIL
14 9 (11.69%) ERP
14 9 (11.69%) Service Delivery
14 9 (11.69%) Relational Database

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.39%) Apache
1 8 (10.39%) IIS
2 6 (7.79%) Jetty
2 6 (7.79%) nginx
2 6 (7.79%) Oracle 10gAS
2 6 (7.79%) Oracle Application Server
2 6 (7.79%) Oracle HTTP Server
2 6 (7.79%) Oracle Spatial
2 6 (7.79%) Tomcat
2 6 (7.79%) WebSphere
2 6 (7.79%) WebSphere Application Server
3 5 (6.49%) PowerExchange
4 3 (3.90%) CMS
4 3 (3.90%) Documentum
5 2 (2.60%) BizTalk Server
5 2 (2.60%) IBM Notes
5 2 (2.60%) SharePoint
5 2 (2.60%) Skype for Business
6 1 (1.30%) Oracle Workflow
6 1 (1.30%) Sitecore CMS
Applications
1 3 (3.90%) MS Excel
1 3 (3.90%) MS Office
2 1 (1.30%) MS Visio
2 1 (1.30%) Photoshop
Business Applications
1 28 (36.36%) Dynamics CRM
2 4 (5.19%) SAP CRM
3 2 (2.60%) Oracle EBS R12
3 2 (2.60%) Oracle iProcurement
3 2 (2.60%) Oracle iSupplier
3 2 (2.60%) SAP IS-U
4 1 (1.30%) BigMachines
4 1 (1.30%) Eloqua
Cloud Services
1 1 (1.30%) Cloud Computing
1 1 (1.30%) Microsoft Azure
1 1 (1.30%) SaaS
Communications & Networking
1 8 (10.39%) DHCP
1 8 (10.39%) DNS
1 8 (10.39%) Network Security
2 6 (7.79%) FTP
2 6 (7.79%) HTTP
2 6 (7.79%) IPsec
2 6 (7.79%) SSL
2 6 (7.79%) TCP/IP
3 2 (2.60%) Firewall
4 1 (1.30%) Internet
Database & Business Intelligence
1 15 (19.48%) SQL Server
2 9 (11.69%) Relational Database
3 6 (7.79%) BusinessObjects
3 6 (7.79%) Oracle Database
3 6 (7.79%) Oracle Database 11g
3 6 (7.79%) PowerCenter
4 5 (6.49%) SQL Server Integration Services
5 4 (5.19%) Data Mining
6 2 (2.60%) Big Data
6 2 (2.60%) Data Warehouse
6 2 (2.60%) OLAP
6 2 (2.60%) OLTP
6 2 (2.60%) Oracle BI EE
6 2 (2.60%) Star Schema
7 1 (1.30%) GIS
7 1 (1.30%) MongoDB
7 1 (1.30%) NoSQL
7 1 (1.30%) RDBMS
7 1 (1.30%) SQL Server Analysis Services
7 1 (1.30%) SQL Server Reporting Services
Development Applications
1 10 (12.99%) Visual Studio
2 6 (7.79%) Jenkins
2 6 (7.79%) Log4j
2 6 (7.79%) Travis CI
3 2 (2.60%) JIRA
3 2 (2.60%) MSI
3 2 (2.60%) Team Foundation Server
4 1 (1.30%) Axure RP
4 1 (1.30%) Cucumber
4 1 (1.30%) Oracle APEX
4 1 (1.30%) Selenium
4 1 (1.30%) WebDriver
General
1 11 (14.29%) Finance
2 2 (2.60%) Advertising
2 2 (2.60%) Legal
2 2 (2.60%) Marketing
3 1 (1.30%) Manufacturing
3 1 (1.30%) Retail
Job Titles
1 19 (24.68%) Developer
2 12 (15.58%) CRM Developer
3 11 (14.29%) Dynamics CRM Developer
4 10 (12.99%) Analyst
5 9 (11.69%) Consultant
6 8 (10.39%) Microsoft Developer
7 7 (9.09%) Wintel Support
8 5 (6.49%) Business Analyst
8 5 (6.49%) CRM Consultant
8 5 (6.49%) Designer
8 5 (6.49%) SAP Consultant
8 5 (6.49%) Scrum Master
9 4 (5.19%) SAP CRM Consultant
9 4 (5.19%) Senior Developer
10 3 (3.90%) .NET Developer
10 3 (3.90%) Agile Coach
10 3 (3.90%) Architect
10 3 (3.90%) Functional Consultant
10 3 (3.90%) Test Analyst
11 2 (2.60%) SAP ISU Consultant
Libraries, Frameworks & Software Standards
1 21 (27.27%) .NET
2 14 (18.18%) Web Services
3 13 (16.88%) ASP.NET
3 13 (16.88%) XML
4 9 (11.69%) ADO.NET
5 7 (9.09%) J2EE
6 6 (7.79%) Servlets
7 5 (6.49%) CSS
7 5 (6.49%) HTML
8 4 (5.19%) SOAP
9 3 (3.90%) .NET Framework
9 3 (3.90%) jQuery
9 3 (3.90%) REST
10 2 (2.60%) JSON
10 2 (2.60%) Middleware
10 2 (2.60%) Play Framework
10 2 (2.60%) RESTful
10 2 (2.60%) XHTML
10 2 (2.60%) XSLT
11 1 (1.30%) SAP Basis
Miscellaneous
1 8 (10.39%) Analytical Skills
1 8 (10.39%) Digital Media
2 7 (9.09%) CMDB
3 5 (6.49%) User Experience
4 2 (2.60%) CESG
4 2 (2.60%) Clustering
4 2 (2.60%) Management Information System
5 1 (1.30%) Enterprise Software
Operating Systems
1 9 (11.69%) Windows
2 6 (7.79%) AIX
2 6 (7.79%) Linux
2 6 (7.79%) Red Hat Enterprise Linux
2 6 (7.79%) Solaris
3 1 (1.30%) Windows 8
3 1 (1.30%) Windows Server 2012
Processes & Methodologies
1 37 (48.05%) Agile Software Development
2 15 (19.48%) Scrum
3 13 (16.88%) Configuration Management
4 12 (15.58%) Test Scripting
5 10 (12.99%) Web Development
6 9 (11.69%) Business Intelligence
6 9 (11.69%) ERP
6 9 (11.69%) ITIL
6 9 (11.69%) Service Delivery
6 9 (11.69%) Test Automation
7 8 (10.39%) Change Management
7 8 (10.39%) E-Commerce
7 8 (10.39%) ITIL V3
8 7 (9.09%) Continuous Integration
8 7 (9.09%) Incident Management
8 7 (9.09%) Mentoring
8 7 (9.09%) Problem Management
9 6 (7.79%) Automated Testing
9 6 (7.79%) Knowledge Management
9 6 (7.79%) Project Management
Programming Languages
1 20 (25.97%) JavaScript
2 16 (20.78%) Java
3 12 (15.58%) C#
4 9 (11.69%) PHP
5 6 (7.79%) SQL
6 4 (5.19%) T-SQL
7 2 (2.60%) ABAP
8 1 (1.30%) Apex Code
8 1 (1.30%) C
8 1 (1.30%) Perl
8 1 (1.30%) Python
8 1 (1.30%) Ruby
8 1 (1.30%) Shell Script
8 1 (1.30%) VB.NET
Qualifications
1 17 (22.08%) Security Cleared
2 15 (19.48%) SC Cleared
3 3 (3.90%) BPSS Clearance
4 2 (2.60%) Degree
4 2 (2.60%) Microsoft Certification
5 1 (1.30%) CISSP
5 1 (1.30%) CRISC
5 1 (1.30%) ISEB
5 1 (1.30%) ITIL Certification
Quality Assurance & Compliance
1 7 (9.09%) SLA
2 4 (5.19%) QA
3 3 (3.90%) Disclosure Scotland
4 1 (1.30%) GPG13
4 1 (1.30%) WAI
4 1 (1.30%) WCAG
System Software
1 8 (10.39%) VMware Infrastructure
2 6 (7.79%) Oracle RAC
2 6 (7.79%) Xen
3 3 (3.90%) Active Directory
4 2 (2.60%) Microsoft App-V
4 2 (2.60%) Terminal Services
Systems Management
1 2 (2.60%) OpenView
1 2 (2.60%) OpenView Configuration Management
1 2 (2.60%) Perfmon
2 1 (1.30%) HP SIM
2 1 (1.30%) Opscode Chef
2 1 (1.30%) Puppet
Vendors
1 26 (33.77%) Microsoft
2 14 (18.18%) Oracle
3 11 (14.29%) SAP
4 8 (10.39%) VMware
5 7 (9.09%) Siebel
6 6 (7.79%) Axway
6 6 (7.79%) Genesys
6 6 (7.79%) HP
6 6 (7.79%) Informatica
6 6 (7.79%) Red Hat
7 5 (6.49%) Sun
8 3 (3.90%) Citrix
9 2 (2.60%) IBM
9 2 (2.60%) Lotus
9 2 (2.60%) Sitecore
10 1 (1.30%) Adobe
10 1 (1.30%) Avaya
10 1 (1.30%) Kofax
10 1 (1.30%) Salesforce.com
10 1 (1.30%) Tableau
Newcastle Upon Tyne, Tyne and Wear
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