The table below looks at the statistics for CRM skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 71 57 30
Rank change year-on-year
-14 -27
Contract jobs citing CRM 28 10 29
As % of all contract IT jobs located in the North East 2.41% 1.28% 4.59%
As % of the Processes & Methodologies category 2.83% 1.66% 5.92%
Number of daily rates quoted 21 8 27
Median daily rate £375 £248 £300
Median daily rate % change year-on-year
+51.51% -17.50%
90% offered a daily rate of more than £200 £218 £198
10% offered a daily rate of more than £525 £490 £465
UK excluding London median daily rate £400 £388 £390
% change year-on-year
+3.22% -0.64%
Number of hourly rates quoted 2 0 0
Median hourly rate £27.00 - -
UK excluding London median hourly rate £16.25 £18.00 £17.50
% change year-on-year
-9.72% +2.85%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
988 601 490
As % of all contract IT jobs located in the North East 85.17% 76.66% 77.53%
Number of daily rates quoted 632 354 320
Median daily rate £325 £373 £320
Median daily rate % change year-on-year
-12.75% +16.40%
90% offered a daily rate of more than £245 £250 £208
10% offered a daily rate of more than £500 £550 £460
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 34 36 7
Median hourly rate £28.00 £15.25 £15.00
Median hourly rate % change year-on-year
+83.60% +1.66%
90% offered a hourly rate of more than £18.00 £11.00 £14.00
10% offered a hourly rate of more than £37.50 £40.00 £17.50
UK excluding London median hourly rate £36.00 £30.00 £30.50
% change year-on-year
+20.00% -1.63%

CRM
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

CRM Daily Rate Trend in the North East

CRM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 6 May 2016.

CRM Daily Rate Histogram in the North East

CRM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

CRM Hourly Rate Trend in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -26 21 £375 +51.51% 8
Durham +3 4 £550 - 1
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 6 May 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for CRM.

1 37 (48.68%) Agile Software Development
2 25 (32.89%) Dynamics CRM
3 24 (31.58%) Microsoft
4 21 (27.63%) .NET
5 19 (25.00%) JavaScript
5 19 (25.00%) Security Cleared
6 15 (19.74%) SC Cleared
7 14 (18.42%) Oracle
7 14 (18.42%) Java
8 13 (17.11%) SQL Server
8 13 (17.11%) Web Services
8 13 (17.11%) Finance
8 13 (17.11%) Scrum
9 12 (15.79%) Test Scripting
9 12 (15.79%) ASP.NET
9 12 (15.79%) C#
10 11 (14.47%) SAP
10 11 (14.47%) XML
10 11 (14.47%) Mentoring
11 10 (13.16%) Project Management
11 10 (13.16%) Visual Studio
12 9 (11.84%) Business Intelligence
12 9 (11.84%) ADO.NET
12 9 (11.84%) Configuration Management
12 9 (11.84%) Test Automation
12 9 (11.84%) Relational Database
13 8 (10.53%) Agile Project Management
13 8 (10.53%) Web Development
13 8 (10.53%) Windows
14 7 (9.21%) IIS

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.21%) Apache
1 7 (9.21%) IIS
2 6 (7.89%) Jetty
2 6 (7.89%) nginx
2 6 (7.89%) Oracle 10gAS
2 6 (7.89%) Oracle Application Server
2 6 (7.89%) Oracle HTTP Server
2 6 (7.89%) Oracle Spatial
2 6 (7.89%) Tomcat
2 6 (7.89%) WebSphere
2 6 (7.89%) WebSphere Application Server
3 5 (6.58%) PowerExchange
4 4 (5.26%) SharePoint
5 2 (2.63%) CMS
5 2 (2.63%) Skype for Business
6 1 (1.32%) ArcGIS
6 1 (1.32%) BizTalk Server
6 1 (1.32%) IBM Notes
Applications
1 3 (3.95%) MS Excel
1 3 (3.95%) MS Office
2 1 (1.32%) MS Visio
2 1 (1.32%) Photoshop
Business Applications
1 25 (32.89%) Dynamics CRM
2 4 (5.26%) SAP CRM
3 3 (3.95%) Oracle EBS R12
3 3 (3.95%) Oracle iProcurement
4 2 (2.63%) SAP IS-U
5 1 (1.32%) BigMachines
5 1 (1.32%) Eloqua
Cloud Services
1 1 (1.32%) Cloud Computing
1 1 (1.32%) SaaS
Communications & Networking
1 7 (9.21%) DHCP
1 7 (9.21%) DNS
2 6 (7.89%) FTP
2 6 (7.89%) HTTP
2 6 (7.89%) IPsec
2 6 (7.89%) Network Security
2 6 (7.89%) SSL
2 6 (7.89%) TCP/IP
3 1 (1.32%) Firewall
3 1 (1.32%) Internet
Database & Business Intelligence
1 13 (17.11%) SQL Server
2 9 (11.84%) Relational Database
3 6 (7.89%) BusinessObjects
3 6 (7.89%) Oracle Database
3 6 (7.89%) Oracle Database 11g
3 6 (7.89%) PowerCenter
4 4 (5.26%) Data Mining
5 3 (3.95%) Oracle BI EE
5 3 (3.95%) SQL Server Integration Services
6 2 (2.63%) Star Schema
7 1 (1.32%) GIS
7 1 (1.32%) MongoDB
7 1 (1.32%) NoSQL
7 1 (1.32%) RDBMS
7 1 (1.32%) SQL Server Analysis Services
7 1 (1.32%) SQL Server Reporting Services
Development Applications
1 10 (13.16%) Visual Studio
2 6 (7.89%) Jenkins
2 6 (7.89%) Log4j
2 6 (7.89%) Travis CI
3 2 (2.63%) JIRA
3 2 (2.63%) Team Foundation Server
4 1 (1.32%) Axure RP
4 1 (1.32%) Cucumber
4 1 (1.32%) MSI
4 1 (1.32%) Oracle APEX
4 1 (1.32%) Selenium
4 1 (1.32%) WebDriver
General
1 13 (17.11%) Finance
2 3 (3.95%) Advertising
3 2 (2.63%) Marketing
4 1 (1.32%) Legal
4 1 (1.32%) Manufacturing
4 1 (1.32%) Retail
Job Titles
1 19 (25.00%) Developer
2 13 (17.11%) CRM Developer
3 12 (15.79%) Dynamics CRM Developer
4 11 (14.47%) Consultant
5 9 (11.84%) Microsoft Developer
6 8 (10.53%) Analyst
7 7 (9.21%) Agile Coach
7 7 (9.21%) CRM Consultant
7 7 (9.21%) Delivery Manager
8 6 (7.89%) Digital Agile Coach
9 5 (6.58%) Business Analyst
9 5 (6.58%) Designer
9 5 (6.58%) SAP Consultant
9 5 (6.58%) Scrum Master
9 5 (6.58%) Senior Digital Agile Coach
10 4 (5.26%) Functional Consultant
10 4 (5.26%) SAP CRM Consultant
10 4 (5.26%) Senior Developer
11 3 (3.95%) .NET Developer
11 3 (3.95%) Procurement Consultant
Libraries, Frameworks & Software Standards
1 21 (27.63%) .NET
2 13 (17.11%) Web Services
3 12 (15.79%) ASP.NET
4 11 (14.47%) XML
5 9 (11.84%) ADO.NET
6 7 (9.21%) J2EE
7 6 (7.89%) Servlets
8 4 (5.26%) CSS
8 4 (5.26%) HTML
9 3 (3.95%) SOAP
10 2 (2.63%) .NET Framework
10 2 (2.63%) jQuery
10 2 (2.63%) RESTful
10 2 (2.63%) XHTML
10 2 (2.63%) XSLT
11 1 (1.32%) HTML5
11 1 (1.32%) Middleware
11 1 (1.32%) REST
11 1 (1.32%) SAP Basis
11 1 (1.32%) Visualforce
Miscellaneous
1 7 (9.21%) Analytical Skills
2 6 (7.89%) Digital Media
3 4 (5.26%) User Experience
4 3 (3.95%) CMDB
5 2 (2.63%) Enterprise Software
6 1 (1.32%) CESG
6 1 (1.32%) Clustering
6 1 (1.32%) Management Information System
Operating Systems
1 8 (10.53%) Windows
2 6 (7.89%) AIX
2 6 (7.89%) Linux
2 6 (7.89%) Red Hat Enterprise Linux
2 6 (7.89%) Solaris
3 1 (1.32%) Windows 8
3 1 (1.32%) Windows Server 2012
Processes & Methodologies
1 37 (48.68%) Agile Software Development
2 13 (17.11%) Scrum
3 12 (15.79%) Test Scripting
4 11 (14.47%) Mentoring
5 10 (13.16%) Project Management
6 9 (11.84%) Business Intelligence
6 9 (11.84%) Configuration Management
6 9 (11.84%) Test Automation
7 8 (10.53%) Agile Project Management
7 8 (10.53%) Web Development
8 7 (9.21%) Continuous Integration
8 7 (9.21%) Document Management
8 7 (9.21%) ERP
8 7 (9.21%) Stakeholder Management
9 6 (7.89%) Automated Testing
9 6 (7.89%) Migration
9 6 (7.89%) Service Design
9 6 (7.89%) Unit Testing
10 5 (6.58%) ITIL
10 5 (6.58%) Service Delivery
Programming Languages
1 19 (25.00%) JavaScript
2 14 (18.42%) Java
3 12 (15.79%) C#
4 7 (9.21%) PHP
5 3 (3.95%) SQL
6 2 (2.63%) ABAP
6 2 (2.63%) T-SQL
7 1 (1.32%) Apex Code
7 1 (1.32%) C
7 1 (1.32%) Perl
7 1 (1.32%) Python
7 1 (1.32%) Ruby
7 1 (1.32%) Shell Script
7 1 (1.32%) VB.NET
Qualifications
1 19 (25.00%) Security Cleared
2 15 (19.74%) SC Cleared
3 4 (5.26%) BPSS Clearance
4 2 (2.63%) Degree
5 1 (1.32%) ISEB
5 1 (1.32%) ITIL Certification
5 1 (1.32%) Microsoft Certification
Quality Assurance & Compliance
1 6 (7.89%) Disclosure Scotland
2 3 (3.95%) SLA
3 2 (2.63%) QA
4 1 (1.32%) GPG13
4 1 (1.32%) WAI
4 1 (1.32%) WCAG
System Software
1 7 (9.21%) VMware Infrastructure
2 6 (7.89%) Oracle RAC
2 6 (7.89%) Xen
3 2 (2.63%) Active Directory
4 1 (1.32%) Microsoft App-V
4 1 (1.32%) Terminal Services
Systems Management
1 1 (1.32%) HP SIM
1 1 (1.32%) OpenView
1 1 (1.32%) OpenView Configuration Management
1 1 (1.32%) Opscode Chef
1 1 (1.32%) Perfmon
1 1 (1.32%) Puppet
Vendors
1 24 (31.58%) Microsoft
2 14 (18.42%) Oracle
3 11 (14.47%) SAP
4 7 (9.21%) Siebel
4 7 (9.21%) VMware
5 6 (7.89%) Axway
5 6 (7.89%) Genesys
5 6 (7.89%) Informatica
5 6 (7.89%) Red Hat
6 5 (6.58%) HP
6 5 (6.58%) Sun
7 2 (2.63%) Citrix
7 2 (2.63%) IBM
8 1 (1.32%) Adobe
8 1 (1.32%) Avaya
8 1 (1.32%) Kofax
8 1 (1.32%) Lotus
8 1 (1.32%) Pega
8 1 (1.32%) Salesforce.com
8 1 (1.32%) Tableau
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