The table below looks at the statistics for CRM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 62 33 39
Rank change year-on-year
-29 +6
Contract jobs citing CRM 17 8 8
As % of all contract IT jobs located in the North East 2.14% 2.26% 1.72%
As % of the Processes & Methodologies category 2.71% 3.13% 2.69%
Number of daily rates quoted 7 3 2
Average daily rate
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of your Daily Rate
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£375 £490 £225
Average daily rate % change year-on-year
-23.46% +117.77%
90% offered a daily rate of more than £300 £418 £205
10% offered a daily rate of more than £565 £518 £245
UK excluding London average daily rate £425 £375 £400
% change year-on-year
+13.33% -6.25%
Number of hourly rates quoted 2 0 0
Average hourly rate £21.50 - -
UK excluding London average hourly rate £20.00 £44.90 £19.00
% change year-on-year
-55.45% +136.31%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
628 256 297
As % of all contract IT jobs located in the North East 79.09% 72.32% 63.73%
Number of daily rates quoted 419 125 130
Average daily rate £375 £350 £300
Average daily rate % change year-on-year
+7.14% +16.66%
90% offered a daily rate of more than £250 £190 £208
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 36 21 19
Average hourly rate £27.50 £27.50 £16.60
Average hourly rate % change year-on-year
- +65.66%
90% offered a hourly rate of more than £13.00 £10.30 £11.88
10% offered a hourly rate of more than £37.00 £32.50 £30.50
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

CRM Daily Rate Trend in the North East

CRM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 24 October 2014.

CRM Daily Rate Histogram in the North East

CRM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

CRM Hourly Rate Trend in the North East

CRM
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 24 October 2014.

CRM Hourly Rate Histogram in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -30 14 £375 -26.10% 9
Durham - - - - 1
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 24 October 2014, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 15 (41.67%) Microsoft
2 13 (36.11%) SQL
2 13 (36.11%) Oracle
3 11 (30.56%) Business Intelligence
4 10 (27.78%) SAP
4 10 (27.78%) Finance
4 10 (27.78%) Dynamics CRM
4 10 (27.78%) Relational Database
5 9 (25.00%) WFM
5 9 (25.00%) IVR
5 9 (25.00%) Agile Software Development
5 9 (25.00%) Genesys
5 9 (25.00%) SAP BI
6 8 (22.22%) Management Information System
7 7 (19.44%) Oracle EBS
7 7 (19.44%) Stakeholder Management
7 7 (19.44%) C#
7 7 (19.44%) MS Excel
7 7 (19.44%) Oracle EBS R12
8 6 (16.67%) .NET
9 5 (13.89%) Manufacturing
9 5 (13.89%) Problem Management
9 5 (13.89%) Security Cleared
9 5 (13.89%) Line Management
10 4 (11.11%) Dynamics AX
10 4 (11.11%) Asset Management
10 4 (11.11%) Content Management
10 4 (11.11%) Middleware
10 4 (11.11%) SQL Server
10 4 (11.11%) ITIL

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 24 October 2014, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.56%) IIS
1 2 (5.56%) JBoss
1 2 (5.56%) IBM Notes
1 2 (5.56%) Apache
1 2 (5.56%) SharePoint
1 2 (5.56%) BizTalk Server
2 1 (2.78%) Oracle Workflow
2 1 (2.78%) NetWeaver
Applications
1 7 (19.44%) MS Excel
2 1 (2.78%) MS PowerPoint
Business Applications
1 10 (27.78%) Dynamics CRM
2 7 (19.44%) Oracle EBS
2 7 (19.44%) Oracle EBS R12
3 4 (11.11%) Dynamics AX
4 2 (5.56%) Oracle General Ledger
4 2 (5.56%) Oracle CRM
4 2 (5.56%) Oracle Applications
4 2 (5.56%) Oracle Payroll
4 2 (5.56%) Oracle iRecruitment
4 2 (5.56%) Oracle iProcurement
4 2 (5.56%) Oracle BPM
4 2 (5.56%) Oracle Payables
4 2 (5.56%) Oracle Procure-to-Pay
4 2 (5.56%) Oracle Receivables
4 2 (5.56%) Oracle Cash Management
5 1 (2.78%) SAP HR
5 1 (2.78%) SAP R/3
Cloud Services
1 2 (5.56%) SaaS
2 1 (2.78%) Taleo
Communications & Networking
1 1 (2.78%) LDAP
1 1 (2.78%) DHCP
1 1 (2.78%) DNS
1 1 (2.78%) Firewall
Database & Business Intelligence
1 10 (27.78%) Relational Database
2 9 (25.00%) SAP BI
3 4 (11.11%) SQL Server
4 3 (8.33%) Oracle BI EE
5 2 (5.56%) MongoDB
5 2 (5.56%) Oracle Discoverer
5 2 (5.56%) RDBMS
5 2 (5.56%) SQL Server Reporting Services
5 2 (5.56%) SQL Server Integration Services
5 2 (5.56%) SQL Server Analysis Services
6 1 (2.78%) EDRMS
6 1 (2.78%) Oracle Reports
6 1 (2.78%) SAP HANA
Development Applications
1 2 (5.56%) Oracle Forms
1 2 (5.56%) Team Foundation Server
2 1 (2.78%) MSI
General
1 10 (27.78%) Finance
2 5 (13.89%) Manufacturing
3 2 (5.56%) Advertising
3 2 (5.56%) Retail
3 2 (5.56%) General Ledger
3 2 (5.56%) Marketing
Job Titles
1 9 (25.00%) Developer
2 8 (22.22%) Business Intelligence Manager
3 6 (16.67%) CRM Developer
4 5 (13.89%) Dynamics CRM Developer
4 5 (13.89%) Architect
4 5 (13.89%) Consultant
5 4 (11.11%) Analyst
5 4 (11.11%) Project Manager
5 4 (11.11%) Business Manager
5 4 (11.11%) Microsoft Developer
6 3 (8.33%) Oracle Consultant
6 3 (8.33%) Business Intelligence Project Manager
7 2 (5.56%) Digital Architect
7 2 (5.56%) Technical Architect
7 2 (5.56%) Solutions Architect
7 2 (5.56%) Programmer
7 2 (5.56%) Business Analyst
7 2 (5.56%) Oracle Architect
7 2 (5.56%) Oracle Solutions Architect
7 2 (5.56%) Oracle Analyst
Libraries, Frameworks & Software Standards
1 6 (16.67%) .NET
2 4 (11.11%) Middleware
3 2 (5.56%) ASP.NET
3 2 (5.56%) SAML
4 1 (2.78%) SAP Basis
4 1 (2.78%) Application Packaging
Miscellaneous
1 9 (25.00%) IVR
2 8 (22.22%) Management Information System
3 2 (5.56%) CMDB
3 2 (5.56%) Social Media
4 1 (2.78%) Analytical Skills
4 1 (2.78%) Clustering
4 1 (2.78%) Mathematics
Operating Systems
1 4 (11.11%) Windows
2 2 (5.56%) Windows 8
3 1 (2.78%) UNIX
Processes & Methodologies
1 11 (30.56%) Business Intelligence
2 9 (25.00%) Agile Software Development
2 9 (25.00%) WFM
3 7 (19.44%) Stakeholder Management
4 5 (13.89%) Problem Management
4 5 (13.89%) Line Management
5 4 (11.11%) Content Management
5 4 (11.11%) Asset Management
5 4 (11.11%) ITIL
5 4 (11.11%) ERP
5 4 (11.11%) SOA
6 3 (8.33%) Configuration Management
6 3 (8.33%) Change Management
6 3 (8.33%) Data Management
7 2 (5.56%) Business Analysis
7 2 (5.56%) Knowledge Management
7 2 (5.56%) Incident Management
7 2 (5.56%) Service Delivery
7 2 (5.56%) Requirements Analysis
7 2 (5.56%) Integration Testing
Programming Languages
1 13 (36.11%) SQL
2 7 (19.44%) C#
3 3 (8.33%) JavaScript
4 2 (5.56%) VB.NET
5 1 (2.78%) PL/SQL
5 1 (2.78%) C
Qualifications
1 5 (13.89%) Security Cleared
2 3 (8.33%) SC Cleared
3 1 (2.78%) Microsoft Certification
3 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 3 (8.33%) SLA
2 1 (2.78%) QA
System Software
1 2 (5.56%) Terminal Services
2 1 (2.78%) Microsoft App-V
2 1 (2.78%) VMware Infrastructure
2 1 (2.78%) Active Directory
Systems Management
1 1 (2.78%) OpenView
1 1 (2.78%) OpenView Configuration Management
1 1 (2.78%) HP SIM
Vendors
1 15 (41.67%) Microsoft
2 13 (36.11%) Oracle
3 10 (27.78%) SAP
4 9 (25.00%) Genesys
5 3 (8.33%) HP
6 2 (5.56%) Citrix
6 2 (5.56%) Facebook
6 2 (5.56%) Twitter
6 2 (5.56%) Lotus
6 2 (5.56%) Adobe
7 1 (2.78%) Open Text
7 1 (2.78%) VMware
7 1 (2.78%) Lagan
7 1 (2.78%) Northgate
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £314.15 per day
Posted: Yesterday
Newcastle upon Tyne
Real Staffing
Rate: competitive
Posted: 19 days ago