The table below looks at the statistics for CRM skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 68 56 51
Rank change year-on-year
-12 -5
Contract jobs citing CRM 37 33 19
As % of all contract IT jobs located in the North East 2.72% 2.97% 2.70%
As % of the Processes & Methodologies category 3.22% 3.59% 3.41%
Number of daily rates quoted 32 21 5
Median daily rate £428 £327 £375
Median daily rate % change year-on-year
+30.91% -12.91%
90% offered a daily rate of more than £321 £302 £300
10% offered a daily rate of more than £564 £519 £455
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 1 2
Median hourly rate - £35.00 £21.50
Median hourly rate % change year-on-year
- +62.79%
UK excluding London median hourly rate £17.50 £17.00 £20.00
% change year-on-year
+2.94% -15.00%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1150 919 558
As % of all contract IT jobs located in the North East 84.68% 82.79% 79.26%
Number of daily rates quoted 819 602 345
Median daily rate £400 £425 £355
Median daily rate % change year-on-year
-5.88% +19.71%
90% offered a daily rate of more than £260 £290 £250
10% offered a daily rate of more than £525 £562 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 38 30 37
Median hourly rate £28.75 £13.85 £21.80
Median hourly rate % change year-on-year
+107.58% -36.46%
90% offered a hourly rate of more than £11.11 £10.00 £13.00
10% offered a hourly rate of more than £37.00 £32.50 £33.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

CRM
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

CRM Daily Rate Trend in the North East

CRM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 28 September 2016.

CRM Daily Rate Histogram in the North East

CRM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

CRM Hourly Rate Trend in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -27 24 £475 +26.66% 4
Durham +12 11 £428 +31.53%
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 28 September 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for CRM.

1 31 (43.06%) SQL Server
2 30 (41.67%) ITIL
3 28 (38.89%) Microsoft
4 27 (37.50%) Agile Software Development
5 25 (34.72%) Change Management
5 25 (34.72%) SQL
6 23 (31.94%) Problem Management
7 22 (30.56%) Dynamics CRM
8 21 (29.17%) Active Directory
9 20 (27.78%) MS Excel
10 18 (25.00%) Configuration Management
11 17 (23.61%) Windows
11 17 (23.61%) DHCP
11 17 (23.61%) DNS
12 16 (22.22%) Microsoft Certification
12 16 (22.22%) IIS
12 16 (22.22%) VMware
12 16 (22.22%) Incident Management
12 16 (22.22%) VMware Infrastructure
13 15 (20.83%) Clustering
13 15 (20.83%) Oracle
14 14 (19.44%) SLA
14 14 (19.44%) E-Commerce
14 14 (19.44%) Management Information System
14 14 (19.44%) Open Source
14 14 (19.44%) ITIL V3
14 14 (19.44%) CMDB
15 13 (18.06%) Knowledge Management
15 13 (18.06%) Service Delivery
15 13 (18.06%) HP

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (22.22%) IIS
2 11 (15.28%) Apache
3 9 (12.50%) IBM Notes
4 3 (4.17%) Documentum
4 3 (4.17%) OpenROAD
4 3 (4.17%) Tuxedo
5 2 (2.78%) Jetty
5 2 (2.78%) Mongrel
5 2 (2.78%) nginx
5 2 (2.78%) Oracle Workflow
5 2 (2.78%) SharePoint
5 2 (2.78%) Skype for Business
5 2 (2.78%) Tomcat
5 2 (2.78%) WebSphere
6 1 (1.39%) BizTalk Server
6 1 (1.39%) CMS
6 1 (1.39%) Sitecore CMS
Applications
1 20 (27.78%) MS Excel
2 2 (2.78%) MS Office
2 2 (2.78%) MS PowerPoint
Business Applications
1 22 (30.56%) Dynamics CRM
2 2 (2.78%) SAP CRM
2 2 (2.78%) SAP IS-U
Cloud Services
1 12 (16.67%) IaaS
1 12 (16.67%) PaaS
1 12 (16.67%) SaaS
2 6 (8.33%) HP Helion
3 3 (4.17%) Amazon AWS
4 2 (2.78%) Amazon EC2
4 2 (2.78%) Google App Engine
4 2 (2.78%) Google Cloud Platform
5 1 (1.39%) Microsoft Azure
Communications & Networking
1 17 (23.61%) DHCP
1 17 (23.61%) DNS
2 10 (13.89%) Firewall
3 8 (11.11%) Network Security
4 2 (2.78%) FTP
4 2 (2.78%) HTTP
4 2 (2.78%) IPsec
4 2 (2.78%) SSL
4 2 (2.78%) TCP/IP
Database & Business Intelligence
1 31 (43.06%) SQL Server
2 9 (12.50%) SQL Server Integration Services
3 8 (11.11%) OLTP
4 6 (8.33%) QlikView
4 6 (8.33%) SQL Server Analysis Services
4 6 (8.33%) SQL Server Reporting Services
5 3 (4.17%) Oracle Database
6 2 (2.78%) Big Data
6 2 (2.78%) Data Warehouse
6 2 (2.78%) OLAP
6 2 (2.78%) Star Schema
7 1 (1.39%) MongoDB
7 1 (1.39%) NoSQL
7 1 (1.39%) SQL Server 2012
Development Applications
1 9 (12.50%) MSI
2 4 (5.56%) LoadRunner
3 3 (4.17%) Jenkins
4 2 (2.78%) JIRA
4 2 (2.78%) Selenium
4 2 (2.78%) Travis CI
5 1 (1.39%) Cucumber
5 1 (1.39%) HP UFT
5 1 (1.39%) Sahi
5 1 (1.39%) WATIR
5 1 (1.39%) WebDriver
General
1 5 (6.94%) Finance
2 1 (1.39%) Legal
2 1 (1.39%) Retail
Job Titles
1 9 (12.50%) Analyst
1 9 (12.50%) Support Engineer
2 8 (11.11%) Developer
2 8 (11.11%) Wintel Support
3 6 (8.33%) Infrastructure Engineer
4 5 (6.94%) Business Analyst
4 5 (6.94%) DBA
4 5 (6.94%) DevOps Engineer
4 5 (6.94%) Project Manager
4 5 (6.94%) Windows Engineer
4 5 (6.94%) Windows Support Engineer
5 4 (5.56%) Administrator
5 4 (5.56%) CRM Manager
5 4 (5.56%) CRM Project Manager
6 3 (4.17%) Architect
6 3 (4.17%) Consultant
6 3 (4.17%) SQL DBA
6 3 (4.17%) SQL Developer
6 3 (4.17%) SQL Server Developer
6 3 (4.17%) Tester
Libraries, Frameworks & Software Standards
1 9 (12.50%) Middleware
2 8 (11.11%) .NET
3 3 (4.17%) J2EE
3 3 (4.17%) REST
3 3 (4.17%) XML
4 2 (2.78%) .NET Framework
4 2 (2.78%) ASP.NET
4 2 (2.78%) ASP.NET Web Forms
4 2 (2.78%) HTML
4 2 (2.78%) jQuery
4 2 (2.78%) JSON
4 2 (2.78%) Play Framework
4 2 (2.78%) Servlets
4 2 (2.78%) SOAP
4 2 (2.78%) Web Services
5 1 (1.39%) ASP.NET MVC
5 1 (1.39%) CSS
5 1 (1.39%) Entity Framework
5 1 (1.39%) Twitter Bootstrap
5 1 (1.39%) WCF
Miscellaneous
1 15 (20.83%) Clustering
2 14 (19.44%) CMDB
2 14 (19.44%) Management Information System
3 8 (11.11%) Digital Media
4 4 (5.56%) Analytical Skills
5 3 (4.17%) PMI
6 2 (2.78%) Social Media
6 2 (2.78%) User Experience
7 1 (1.39%) CESG
7 1 (1.39%) Enterprise Software
7 1 (1.39%) Virtual Team
Operating Systems
1 17 (23.61%) Windows
2 8 (11.11%) Linux
3 7 (9.72%) Windows Server
3 7 (9.72%) Windows Server 2012
4 1 (1.39%) CentOS
Processes & Methodologies
1 30 (41.67%) ITIL
2 27 (37.50%) Agile Software Development
3 25 (34.72%) Change Management
4 23 (31.94%) Problem Management
5 18 (25.00%) Configuration Management
6 16 (22.22%) Incident Management
7 14 (19.44%) E-Commerce
7 14 (19.44%) ITIL V3
7 14 (19.44%) Open Source
8 13 (18.06%) Escalation Management
8 13 (18.06%) Knowledge Management
8 13 (18.06%) Service Delivery
9 12 (16.67%) Data Management
9 12 (16.67%) PRINCE2
10 10 (13.89%) TOGAF
11 9 (12.50%) Application Packaging
11 9 (12.50%) High Availability
12 8 (11.11%) Business Intelligence
12 8 (11.11%) ERP
12 8 (11.11%) Web Development
Programming Languages
1 25 (34.72%) SQL
2 12 (16.67%) Java
3 9 (12.50%) JavaScript
4 8 (11.11%) PHP
5 3 (4.17%) C#
6 2 (2.78%) ABAP
6 2 (2.78%) T-SQL
7 1 (1.39%) C
7 1 (1.39%) Ruby
7 1 (1.39%) VB
7 1 (1.39%) VB6
Qualifications
1 16 (22.22%) Microsoft Certification
2 7 (9.72%) ITIL Certification
2 7 (9.72%) MCSA
3 6 (8.33%) Security Cleared
4 5 (6.94%) MCSE
5 4 (5.56%) BPSS Clearance
5 4 (5.56%) SC Cleared
6 3 (4.17%) PMI Certification
7 2 (2.78%) PRINCE2 Certification
8 1 (1.39%) CISSP
8 1 (1.39%) CRISC
8 1 (1.39%) Degree
Quality Assurance & Compliance
1 14 (19.44%) SLA
2 7 (9.72%) QA
3 3 (4.17%) Disclosure Scotland
System Software
1 21 (29.17%) Active Directory
2 16 (22.22%) VMware Infrastructure
3 9 (12.50%) Microsoft App-V
3 9 (12.50%) Terminal Services
4 7 (9.72%) VMware ESXi
4 7 (9.72%) vSphere
5 2 (2.78%) Xen
Systems Management
1 9 (12.50%) Microsoft Clustering
1 9 (12.50%) OpenView
1 9 (12.50%) OpenView Configuration Management
1 9 (12.50%) Perfmon
2 7 (9.72%) HP SIM
3 4 (5.56%) Puppet
4 1 (1.39%) Opscode Chef
Vendors
1 28 (38.89%) Microsoft
2 16 (22.22%) VMware
3 15 (20.83%) Oracle
4 13 (18.06%) HP
5 9 (12.50%) Citrix
5 9 (12.50%) Lotus
6 2 (2.78%) Facebook
6 2 (2.78%) Google
6 2 (2.78%) SAP
6 2 (2.78%) Sitecore
7 1 (1.39%) Infragistics
7 1 (1.39%) Pega
7 1 (1.39%) Red Hat
7 1 (1.39%) RightScale
Newcastle Upon Tyne, Tyne and Wear
Oscar
Rate: £450 - £550 per day
Posted: 5 days ago