The table below looks at the statistics for CRM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 45 38 33
Rank change year-on-year
-7 -5
Contract jobs citing CRM 11 6 5
As % of all contract IT jobs located in the North East 1.76% 1.56% 1.45%
As % of the Processes & Methodologies category 2.61% 2.17% 2.37%
Number of daily rates quoted 8 6 4
Average daily rate
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of your Daily Rate
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£420 £459 £400
Average daily rate % change year-on-year
-8.53% +14.79%
UK excluding London average daily rate £390 £375 £395
% change year-on-year
+4.00% -5.06%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.50 £15.00 £18.00
% change year-on-year
+30.00% -16.66%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
422 276 211
As % of all contract IT jobs located in the North East 67.41% 71.88% 61.34%
Number of daily rates quoted 258 146 81
Average daily rate £400 £325 £300
Average daily rate % change year-on-year
+23.07% +8.33%
90% offered a daily rate of more than £275 £213 £125
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 15 30 22
Average hourly rate £28.50 £28.19 £30.00
Average hourly rate % change year-on-year
+1.09% -6.03%
90% offered a hourly rate of more than £14.85 £15.50 £17.92
10% offered a hourly rate of more than £31.50 £34.00 £37.50
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

CRM Daily Rate Trend in the North East

CRM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 30 January 2015.

CRM Daily Rate Histogram in the North East

CRM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

CRM Hourly Rate Trend in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 10 £390 -14.28% 7
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 30 January 2015, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 14 (50.00%) Microsoft
2 10 (35.71%) Business Intelligence
3 9 (32.14%) Dynamics CRM
4 8 (28.57%) Agile Software Development
4 8 (28.57%) SAP
5 7 (25.00%) ERP
5 7 (25.00%) Genesys
5 7 (25.00%) SAP BI
5 7 (25.00%) IVR
5 7 (25.00%) Dynamics AX
5 7 (25.00%) WFM
6 6 (21.43%) Relational Database
6 6 (21.43%) SQL
6 6 (21.43%) .NET
7 5 (17.86%) C#
7 5 (17.86%) JavaScript
7 5 (17.86%) MS Excel
7 5 (17.86%) Line Management
8 4 (14.29%) Problem Management
8 4 (14.29%) Business Analysis
8 4 (14.29%) Middleware
8 4 (14.29%) Management Information System
8 4 (14.29%) Oracle
9 3 (10.71%) Web Services
9 3 (10.71%) ITIL
9 3 (10.71%) Finance
9 3 (10.71%) Change Management
9 3 (10.71%) Team Foundation Server
10 2 (7.14%) Oracle BPM
10 2 (7.14%) ITIL V3

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 30 January 2015, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.14%) IBM Notes
1 2 (7.14%) Apache
1 2 (7.14%) IIS
1 2 (7.14%) SharePoint
2 1 (3.57%) SharePoint 2013
2 1 (3.57%) SharePoint 2010
Applications
1 5 (17.86%) MS Excel
Business Applications
1 9 (32.14%) Dynamics CRM
2 7 (25.00%) Dynamics AX
3 2 (7.14%) Oracle BPM
3 2 (7.14%) Oracle EBS R12
3 2 (7.14%) Oracle EBS
4 1 (3.57%) SAP CRM
Cloud Services
1 1 (3.57%) Microsoft Azure
1 1 (3.57%) Office 365
Communications & Networking
1 1 (3.57%) DHCP
1 1 (3.57%) DNS
1 1 (3.57%) LDAP
1 1 (3.57%) Firewall
Database & Business Intelligence
1 7 (25.00%) SAP BI
2 6 (21.43%) Relational Database
3 2 (7.14%) SQL Server
Development Applications
1 3 (10.71%) Team Foundation Server
2 1 (3.57%) MSI
General
1 3 (10.71%) Finance
2 2 (7.14%) Manufacturing
3 1 (3.57%) Advertising
Job Titles
1 6 (21.43%) Business Intelligence Manager
1 6 (21.43%) Developer
2 5 (17.86%) Project Manager
3 4 (14.29%) Architect
3 4 (14.29%) Analyst
4 3 (10.71%) Business Analyst
4 3 (10.71%) Business Manager
4 3 (10.71%) Microsoft Developer
4 3 (10.71%) Dynamics CRM Developer
4 3 (10.71%) CRM Developer
5 2 (7.14%) Oracle Solutions Architect
5 2 (7.14%) Business Intelligence Project Manager
5 2 (7.14%) Oracle Architect
5 2 (7.14%) Enterprise Architect
5 2 (7.14%) Solutions Architect
5 2 (7.14%) .NET Developer
6 1 (3.57%) SAP CRM Consultant
6 1 (3.57%) SAP Consultant
6 1 (3.57%) Junior Developer
6 1 (3.57%) Systems Manager
Libraries, Frameworks & Software Standards
1 6 (21.43%) .NET
2 4 (14.29%) Middleware
3 3 (10.71%) Web Services
4 1 (3.57%) HTML
4 1 (3.57%) CSS
4 1 (3.57%) Application Packaging
4 1 (3.57%) jQuery
Miscellaneous
1 7 (25.00%) IVR
2 4 (14.29%) Management Information System
3 2 (7.14%) CMDB
4 1 (3.57%) Clustering
4 1 (3.57%) Mathematics
Operating Systems
1 2 (7.14%) Windows
Processes & Methodologies
1 10 (35.71%) Business Intelligence
2 8 (28.57%) Agile Software Development
3 7 (25.00%) ERP
3 7 (25.00%) WFM
4 5 (17.86%) Line Management
5 4 (14.29%) Problem Management
5 4 (14.29%) Business Analysis
6 3 (10.71%) ITIL
6 3 (10.71%) Change Management
7 2 (7.14%) ITIL V3
7 2 (7.14%) Use Case
7 2 (7.14%) Master Data Management
7 2 (7.14%) Data Architecture
7 2 (7.14%) Knowledge Management
7 2 (7.14%) Incident Management
7 2 (7.14%) Asset Management
7 2 (7.14%) Data Management
7 2 (7.14%) EAM
7 2 (7.14%) Configuration Management
7 2 (7.14%) Service Delivery
Programming Languages
1 6 (21.43%) SQL
2 5 (17.86%) C#
2 5 (17.86%) JavaScript
3 1 (3.57%) C
Qualifications
1 1 (3.57%) Microsoft Certification
1 1 (3.57%) SC Cleared
1 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 2 (7.14%) Terminal Services
2 1 (3.57%) Active Directory
2 1 (3.57%) Microsoft App-V
2 1 (3.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) OpenView
1 1 (3.57%) OpenView Configuration Management
1 1 (3.57%) HP SIM
Vendors
1 14 (50.00%) Microsoft
2 8 (28.57%) SAP
3 7 (25.00%) Genesys
4 4 (14.29%) Oracle
5 2 (7.14%) Lotus
5 2 (7.14%) HP
5 2 (7.14%) Citrix
6 1 (3.57%) VMware
North East
Lawrence Harvey Enterprise
Rate: Market Rates
Posted: 5 days ago
Newcastle upon Tyne
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Rate: £300 - £425 per day
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Rate: £525 per day
Posted: 27 days ago