The first table below looks at the demand for CRM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 36 25 37
Rank change year-on-year
-11 +12
Contract jobs citing CRM 19 9 11
As % of all contract IT jobs located in the North East 3.53% 2.69% 2.17%
As % of the Processes & Methodologies category 4.95% 3.85% 3.10%
Number of daily rates quoted 10 6 6
Average daily rate
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of your Daily Rate
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£314 £363 £375
Average daily rate % change year-on-year
-13.44% -3.33%
90% offered a daily rate of more than £236 £305 £273
10% offered a daily rate of more than £436 £413 £475
UK excluding London average daily rate £386 £388 £400
% change year-on-year
-0.43% -3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £37.80 £25.00
% change year-on-year
-53.70% +51.20%
Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
384 234 355
As % of all contract IT jobs located in the North East 71.38% 69.85% 70.16%
Number of daily rates quoted 243 114 185
Average daily rate £375 £350 £375
Average daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £250 £266 £225
10% offered a daily rate of more than £464 £730 £550
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 17 22 24
Average hourly rate £17.50 £32.50 £21.50
Average hourly rate % change year-on-year
-46.15% +51.16%
90% offered a hourly rate of more than £13.00 £17.00 £12.00
10% offered a hourly rate of more than £34.50 £32.50 £40.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
CRM
England

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the North East region.

CRM Daily Rate Trend in the North East

CRM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the North East region over the 3 months to 24 July 2014.

CRM Daily Rate Histogram in the North East

CRM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the North East region.

CRM Hourly Rate Trend in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -7 15 £265 -26.89% 13
Durham -4 2 £525 +40.00% 2
Northumberland - 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 24 July 2014, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 28 (56.00%) Dynamics CRM
2 26 (52.00%) Microsoft
3 25 (50.00%) Oracle
4 22 (44.00%) C#
4 22 (44.00%) .NET
5 20 (40.00%) SQL Server
6 17 (34.00%) ASP.NET
6 17 (34.00%) SharePoint
6 17 (34.00%) Security Cleared
6 17 (34.00%) SQL Server Reporting Services
7 16 (32.00%) SQL Server Analysis Services
7 16 (32.00%) SQL Server Integration Services
7 16 (32.00%) VB.NET
7 16 (32.00%) BizTalk Server
8 15 (30.00%) Finance
8 15 (30.00%) SC Cleared
8 15 (30.00%) Relational Database
9 14 (28.00%) Integration Testing
9 14 (28.00%) Test Scripting
10 13 (26.00%) SQL
10 13 (26.00%) Windows
10 13 (26.00%) RDBMS
11 12 (24.00%) Windows 8
12 10 (20.00%) Manufacturing
13 8 (16.00%) Lagan
14 7 (14.00%) Oracle EBS R12
14 7 (14.00%) Advertising
14 7 (14.00%) Oracle EBS
14 7 (14.00%) Windows Server 2012
15 6 (12.00%) Management Information System

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 24 July 2014, IT contractor jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 17 (34.00%) SharePoint
2 16 (32.00%) BizTalk Server
3 3 (6.00%) Oracle Workflow
4 2 (4.00%) Oracle UPK
5 1 (2.00%) IIS
5 1 (2.00%) NetWeaver
Applications
1 3 (6.00%) MS Excel
2 1 (2.00%) MS PowerPoint
Business Applications
1 28 (56.00%) Dynamics CRM
2 7 (14.00%) Oracle EBS R12
2 7 (14.00%) Oracle EBS
3 4 (8.00%) Oracle Payables
3 4 (8.00%) Oracle Receivables
3 4 (8.00%) Oracle General Ledger
3 4 (8.00%) Oracle CRM
3 4 (8.00%) Oracle Applications
4 2 (4.00%) Oracle Cash Management
4 2 (4.00%) Oracle Procure-to-Pay
4 2 (4.00%) Dynamics AX
4 2 (4.00%) Oracle iProcurement
4 2 (4.00%) Oracle iRecruitment
4 2 (4.00%) Oracle Payroll
5 1 (2.00%) SAP R/3
5 1 (2.00%) SAP HR
Cloud Services
1 2 (4.00%) SaaS
2 1 (2.00%) Taleo
Database & Business Intelligence
1 20 (40.00%) SQL Server
2 17 (34.00%) SQL Server Reporting Services
3 16 (32.00%) SQL Server Analysis Services
3 16 (32.00%) SQL Server Integration Services
4 15 (30.00%) Relational Database
5 13 (26.00%) RDBMS
6 3 (6.00%) Oracle Discoverer
6 3 (6.00%) EDRMS
6 3 (6.00%) Oracle BI EE
7 2 (4.00%) MongoDB
7 2 (4.00%) Oracle Reports
7 2 (4.00%) SAP BI
8 1 (2.00%) Oracle Database 10g
8 1 (2.00%) Crystal Reports
8 1 (2.00%) Data Warehouse
8 1 (2.00%) Oracle Database
8 1 (2.00%) SAP HANA
Development Applications
1 4 (8.00%) Oracle Forms
2 2 (4.00%) Team Foundation Server
3 1 (2.00%) Visual Studio
3 1 (2.00%) SQL Server Management Studio (SSMS)
General
1 15 (30.00%) Finance
2 10 (20.00%) Manufacturing
3 7 (14.00%) Advertising
4 4 (8.00%) General Ledger
5 2 (4.00%) Marketing
5 2 (4.00%) Retail
5 2 (4.00%) Back Office
5 2 (4.00%) Legal
Job Titles
1 19 (38.00%) Developer
2 12 (24.00%) Microsoft Developer
3 9 (18.00%) Analyst
3 9 (18.00%) Consultant
4 8 (16.00%) Architect
5 5 (10.00%) Programmer
5 5 (10.00%) CRM Architect
6 4 (8.00%) CRM Developer
6 4 (8.00%) Oracle Analyst
7 3 (6.00%) Solutions Architect
7 3 (6.00%) Oracle Consultant
7 3 (6.00%) CRM Consultant
7 3 (6.00%) Dynamics CRM Developer
7 3 (6.00%) CRM Solutions Architect
7 3 (6.00%) Microsoft Specialist
8 2 (4.00%) Digital Architect
8 2 (4.00%) Oracle Applications Support Analyst
8 2 (4.00%) Oracle Applications Support
8 2 (4.00%) Business Intelligence Manager
8 2 (4.00%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 22 (44.00%) .NET
2 17 (34.00%) ASP.NET
3 2 (4.00%) SAML
4 1 (2.00%) Web Services
4 1 (2.00%) XML
4 1 (2.00%) SAP Basis
Miscellaneous
1 6 (12.00%) Management Information System
2 2 (4.00%) Social Media
2 2 (4.00%) IVR
Operating Systems
1 13 (26.00%) Windows
2 12 (24.00%) Windows 8
3 7 (14.00%) Windows Server 2012
4 2 (4.00%) UNIX
Processes & Methodologies
1 14 (28.00%) Integration Testing
1 14 (28.00%) Test Scripting
2 5 (10.00%) Stakeholder Management
3 4 (8.00%) Content Management
3 4 (8.00%) Migration
3 4 (8.00%) Business Intelligence
3 4 (8.00%) Workflow
4 3 (6.00%) Regression Testing
4 3 (6.00%) SOA
4 3 (6.00%) Information Management
4 3 (6.00%) Business Analysis
4 3 (6.00%) Problem Management
4 3 (6.00%) Continuous Improvement
5 2 (4.00%) Procure-to-pay
5 2 (4.00%) WFM
5 2 (4.00%) Customer Engagement
5 2 (4.00%) Cash Management
5 2 (4.00%) Agile Software Development
5 2 (4.00%) Asset Management
5 2 (4.00%) Data Management
Programming Languages
1 22 (44.00%) C#
2 16 (32.00%) VB.NET
3 13 (26.00%) SQL
4 4 (8.00%) JavaScript
5 2 (4.00%) PL/SQL
6 1 (2.00%) Java
Qualifications
1 17 (34.00%) Security Cleared
2 15 (30.00%) SC Cleared
3 5 (10.00%) Degree
4 2 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (6.00%) QA
2 2 (4.00%) SLA
Vendors
1 26 (52.00%) Microsoft
2 25 (50.00%) Oracle
3 8 (16.00%) Lagan
4 5 (10.00%) Open Text
4 5 (10.00%) SAP
5 3 (6.00%) KANA
5 3 (6.00%) Northgate
6 2 (4.00%) Facebook
6 2 (4.00%) Twitter
6 2 (4.00%) JBoss
6 2 (4.00%) HP
6 2 (4.00%) Genesys
6 2 (4.00%) Adobe
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