Problem Management Contracts in Tyne and Wear
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Problem Management skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Problem Management
Rank 25 40 35
Rank change year-on-year
+15 -5
Contract jobs citing Problem Management 3 2 1
As % of all contract IT jobs located in Tyne and Wear 1.596% 0.597% 0.375%
As % of the Processes & Methodologies category 2.344% 0.847% 0.649%
Number of daily rates quoted 0 2 1
Average daily rate - £323 £388
Average daily rate % change year-on-year
- -16.77%
UK excluding London average daily rate £333 £318 £325
% change year-on-year
+4.72% -2.30%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £15.00 £20.44
% change year-on-year
+16.66% -26.61%
All Processes & Methodologies
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category		 128 236 154
As % of all contract IT jobs located in Tyne and Wear 68.09% 70.45% 57.68%
Number of daily rates quoted 49 132 71
Average daily rate £325 £350 £310
Average daily rate % change year-on-year
-7.14% +12.90%
90% offered a daily rate of more than £265 £250 £200
10% offered a daily rate of more than £543 £550 £400
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 5 9 6
Average hourly rate £19.00 £12.00 £17.50
Average hourly rate % change year-on-year
+58.33% -31.42%
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
Problem Management
North East

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Tyne and Wear Problem Management Jobs Demand Trend

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the Tyne and Wear region.

Tyne and Wear Problem Management Daily Rate Trend

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the Tyne and Wear region.

Tyne and Wear Problem Management Hourly Rate Trend

Problem Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the Tyne and Wear region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Newcastle upon Tyne +8 2 - -
Sunderland - 1 - -
Problem Management
North East

Problem Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Tyne and Wear region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 7 (77.78%) ITIL
1 7 (77.78%) Windows
1 7 (77.78%) Disaster Recovery
2 6 (66.67%) Service Management
2 6 (66.67%) SLA
2 6 (66.67%) Cisco
3 5 (55.56%) Service Delivery
3 5 (55.56%) Configuration Management
3 5 (55.56%) Asset Management
3 5 (55.56%) Data Protection
3 5 (55.56%) Capacity Management
4 2 (22.22%) Project Management
4 2 (22.22%) McAfee
4 2 (22.22%) Blackberry
4 2 (22.22%) Blackberry Enterprise Server
4 2 (22.22%) Clustering
4 2 (22.22%) Microsoft
4 2 (22.22%) Citrix
4 2 (22.22%) SAN
4 2 (22.22%) Novell
4 2 (22.22%) LDAP
4 2 (22.22%) UNIX
4 2 (22.22%) SMTP
4 2 (22.22%) FTP
4 2 (22.22%) SNMP
4 2 (22.22%) DNS
4 2 (22.22%) SRDF
4 2 (22.22%) Capacity Planning
4 2 (22.22%) RightFax
5 1 (11.11%) Incident Management

Problem Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Tyne and Wear region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) Blackberry Enterprise Server
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) MS Exchange
Communications & Networking
1 2 (22.22%) SAN
1 2 (22.22%) LDAP
1 2 (22.22%) SMTP
1 2 (22.22%) FTP
1 2 (22.22%) SNMP
1 2 (22.22%) DNS
General
1 1 (11.11%) Manufacturing
Job Titles
1 7 (77.78%) Analyst
2 4 (44.44%) Technical Analyst
2 4 (44.44%) Support Analyst
2 4 (44.44%) 2nd Line Support
3 3 (33.33%) Technical Support Analyst
3 3 (33.33%) Technical Support
4 2 (22.22%) Infrastructure Analyst
4 2 (22.22%) Server Analyst
5 1 (11.11%) 2nd Line Support Analyst
5 1 (11.11%) Project Administrator
5 1 (11.11%) Desktop Analyst
5 1 (11.11%) Administrator
Miscellaneous
1 2 (22.22%) Blackberry
1 2 (22.22%) Clustering
Operating Systems
1 7 (77.78%) Windows
2 2 (22.22%) UNIX
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows Server 2003
Processes & Methodologies
1 7 (77.78%) ITIL
1 7 (77.78%) Disaster Recovery
2 6 (66.67%) Service Management
3 5 (55.56%) Service Delivery
3 5 (55.56%) Configuration Management
3 5 (55.56%) Asset Management
3 5 (55.56%) Data Protection
3 5 (55.56%) Capacity Management
4 2 (22.22%) Project Management
4 2 (22.22%) Capacity Planning
5 1 (11.11%) Incident Management
5 1 (11.11%) Continuous Improvement
Qualifications
1 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 6 (66.67%) SLA
System Software
1 2 (22.22%) SRDF
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) Active Directory
Vendors
1 6 (66.67%) Cisco
2 2 (22.22%) McAfee
2 2 (22.22%) Microsoft
2 2 (22.22%) Citrix
2 2 (22.22%) Novell
2 2 (22.22%) RightFax
3 1 (11.11%) VMware
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