The statistics below represent IT contracts advertised across the Tyne and Wear region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Services Manager
North East / Tyne and Wear
Rank 80 57 38
Rank change year-on-year
-23 -19
Contract jobs requiring a Service Manager 9 12 11
As % of all contract IT jobs located in Tyne and Wear 1.06% 1.79% 2.40%
As % of the Job Titles category 1.12% 1.91% 2.54%
Number of daily rates quoted 5 8 7
Median daily rate £375 £555 £425
Median daily rate % change year-on-year
-32.43% +30.58%
90% offered a daily rate of more than £313 £278 £355
10% offered a daily rate of more than £408 £615 £451
UK excluding London median daily rate £450 £400 £375
% change year-on-year
+12.50% +6.66%
Number of hourly rates quoted 3 0 0
Median hourly rate £26.50 - -
UK excluding London median hourly rate £26.50 £20.63 £25.00
% change year-on-year
+28.48% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
802 629 433
As % of all contract IT jobs located in Tyne and Wear 94.02% 93.88% 94.34%
Number of daily rates quoted 561 376 293
Median daily rate £375 £390 £378
Median daily rate % change year-on-year
-3.84% +3.31%
90% offered a daily rate of more than £265 £260 £250
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 43 33 16
Median hourly rate £22.50 £19.50 £16.00
Median hourly rate % change year-on-year
+15.38% +21.87%
90% offered a hourly rate of more than £15.25 £10.15 £11.00
10% offered a hourly rate of more than £29.00 £27.50 £38.50
UK excluding London median hourly rate £17.00 £17.50 £16.00
% change year-on-year
-2.85% +9.37%

Service Manager
Jobs Demand Trend in Tyne and Wear

The demand trend of IT contracts across the Tyne and Wear region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in Tyne and Wear

Service Manager
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Tyne and Wear region.

Service Manager Daily Rate Trend in Tyne and Wear

Service Manager
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Tyne and Wear region.

Service Manager Hourly Rate Trend in Tyne and Wear

Service Manager
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the Tyne and Wear region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -27 6 £375 -32.43% 1
Sunderland - 3 - -
Service Manager
North East

Service Manager Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 16 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region featuring Service Manager in the job title.

1 11 (68.75%) ITIL
2 6 (37.50%) Service Management
3 5 (31.25%) Service Delivery
3 5 (31.25%) ITIL V3
4 4 (25.00%) ITIL Certification
5 3 (18.75%) Project Management
5 3 (18.75%) ITSM
5 3 (18.75%) Service Design
6 2 (12.50%) Virtual Team Management
6 2 (12.50%) Virtual Team
6 2 (12.50%) ServiceNow
6 2 (12.50%) Continuous Improvement
6 2 (12.50%) COBIT
6 2 (12.50%) SC Cleared
6 2 (12.50%) Security Cleared
6 2 (12.50%) Billing
6 2 (12.50%) Risk Management
6 2 (12.50%) Finance
6 2 (12.50%) ISEB
6 2 (12.50%) Stakeholder Management
6 2 (12.50%) Unit4 Business World
6 2 (12.50%) C
6 2 (12.50%) SLA
7 1 (6.25%) Cisco
7 1 (6.25%) Microsoft
7 1 (6.25%) HP
7 1 (6.25%) PRINCE2
7 1 (6.25%) Unix
7 1 (6.25%) Linux
7 1 (6.25%) MS Excel

Service Manager Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Project
Business Applications
1 2 (12.50%) Unit4 Business World
General
1 2 (12.50%) Billing
1 2 (12.50%) Finance
2 1 (6.25%) Telecoms
Miscellaneous
1 2 (12.50%) Virtual Team
2 1 (6.25%) Data Centre
2 1 (6.25%) Economics
2 1 (6.25%) IVR
2 1 (6.25%) User Experience
Operating Systems
1 1 (6.25%) Linux
1 1 (6.25%) Unix
Processes & Methodologies
1 11 (68.75%) ITIL
2 6 (37.50%) Service Management
3 5 (31.25%) ITIL V3
3 5 (31.25%) Service Delivery
4 3 (18.75%) ITSM
4 3 (18.75%) Project Management
4 3 (18.75%) Service Design
5 2 (12.50%) Continuous Improvement
5 2 (12.50%) Risk Management
5 2 (12.50%) Stakeholder Management
5 2 (12.50%) Virtual Team Management
6 1 (6.25%) Agile Software Development
6 1 (6.25%) Change Control
6 1 (6.25%) Coaching
6 1 (6.25%) Data Centre Operations
6 1 (6.25%) Incident Management
6 1 (6.25%) Migration
6 1 (6.25%) Performance Monitoring
6 1 (6.25%) Process Improvement
6 1 (6.25%) Transition Management
Programming Languages
1 2 (12.50%) C
Qualifications
1 4 (25.00%) ITIL Certification
2 2 (12.50%) ISEB
2 2 (12.50%) SC Cleared
2 2 (12.50%) Security Cleared
3 1 (6.25%) CAPM
3 1 (6.25%) EXIN
3 1 (6.25%) PMI Certification
3 1 (6.25%) PMP
Quality Assurance & Compliance
1 2 (12.50%) COBIT
1 2 (12.50%) SLA
2 1 (6.25%) PMBOK
Vendors
1 2 (12.50%) ServiceNow
2 1 (6.25%) Cisco
2 1 (6.25%) HP
2 1 (6.25%) Microsoft
2 1 (6.25%) Oracle