The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 43 23 33
Rank change year-on-year
-20 +10
Contract jobs requiring a Service Manager 6 3 8
As % of all contract IT jobs located in Tyne and Wear 1.42% 1.45% 2.13%
As % of the Job Titles category 1.52% 1.61% 2.25%
Number of daily rates quoted 4 0 2
Average daily rate
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£508 - £525
UK excluding London average daily rate £388 £375 £364
% change year-on-year
+3.33% +3.09%
Number of hourly rates quoted 0 2 1
Average hourly rate - £18.90 £19.00
Average hourly rate % change year-on-year
- -0.52%
UK excluding London average hourly rate £26.92 £22.00 £26.00
% change year-on-year
+22.34% -15.38%
Service Manager
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
394 186 356
As % of all contract IT jobs located in Tyne and Wear 92.92% 89.86% 94.68%
Number of daily rates quoted 254 79 167
Average daily rate £350 £350 £300
Average daily rate % change year-on-year
- +16.66%
90% offered a daily rate of more than £205 £225 £175
10% offered a daily rate of more than £501 £550 £495
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 30 15 25
Average hourly rate £13.50 £15.50 £13.11
Average hourly rate % change year-on-year
-12.90% +18.23%
90% offered a hourly rate of more than £8.50 £10.50 £10.50
10% offered a hourly rate of more than £20.25 £18.90 £21.50
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Service Manager
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Tyne and Wear

Service Manager
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Tyne and Wear region.

Service Manager Daily Rate Trend in Tyne and Wear

Service Manager
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the Tyne and Wear region over the 3 months to 27 August 2014.

Service Manager Daily Rate Histogram in Tyne and Wear

Service Manager
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Tyne and Wear region.

Service Manager Hourly Rate Trend in Tyne and Wear

Service Manager
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Tyne and Wear region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -20 6 £508 - 1
Service Manager
North East

Service Manager
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 August 2014, IT contractor jobs across the Tyne and Wear region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 5 (71.43%) Security Cleared
1 5 (71.43%) SC Cleared
2 4 (57.14%) Problem Management
2 4 (57.14%) ITIL
2 4 (57.14%) SLA
3 3 (42.86%) Service Management
4 2 (28.57%) CMMI
4 2 (28.57%) ISO 14001
4 2 (28.57%) HP
4 2 (28.57%) ISEB
4 2 (28.57%) Six Sigma
4 2 (28.57%) BS7799
4 2 (28.57%) PRINCE2
4 2 (28.57%) Matrix Management
4 2 (28.57%) BS15000
5 1 (14.29%) DV Cleared
5 1 (14.29%) Release Management
5 1 (14.29%) Time Management
5 1 (14.29%) Linux
5 1 (14.29%) SOA
5 1 (14.29%) RDBMS
5 1 (14.29%) Java
5 1 (14.29%) VBScript
5 1 (14.29%) VB
5 1 (14.29%) Oracle
5 1 (14.29%) WebLogic
5 1 (14.29%) Configuration Management
5 1 (14.29%) ITIL Certification
5 1 (14.29%) CA
5 1 (14.29%) Red Hat

Service Manager
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Tyne and Wear region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) WebLogic
Database & Business Intelligence
1 1 (14.29%) RDBMS
1 1 (14.29%) Oracle Database
1 1 (14.29%) Relational Database
Libraries, Frameworks & Software Standards
1 1 (14.29%) Middleware
1 1 (14.29%) Java EE
1 1 (14.29%) Oracle Fusion
Operating Systems
1 1 (14.29%) Linux
1 1 (14.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) Problem Management
2 3 (42.86%) Service Management
3 2 (28.57%) CMMI
3 2 (28.57%) PRINCE2
3 2 (28.57%) Six Sigma
3 2 (28.57%) Matrix Management
4 1 (14.29%) Release Management
4 1 (14.29%) Time Management
4 1 (14.29%) ITIL V2
4 1 (14.29%) Configuration Management
4 1 (14.29%) SOA
4 1 (14.29%) Service Delivery
4 1 (14.29%) Change Management
4 1 (14.29%) Asset Management
Programming Languages
1 1 (14.29%) Java
1 1 (14.29%) VBScript
1 1 (14.29%) VB
Qualifications
1 5 (71.43%) SC Cleared
1 5 (71.43%) Security Cleared
2 2 (28.57%) ISEB
3 1 (14.29%) ITIL Certification
3 1 (14.29%) DV Cleared
Quality Assurance & Compliance
1 4 (57.14%) SLA
2 2 (28.57%) BS7799
2 2 (28.57%) BS15000
2 2 (28.57%) ISO 14001
Systems Management
1 1 (14.29%) HP UCMDB
Vendors
1 2 (28.57%) HP
2 1 (14.29%) CA
2 1 (14.29%) Red Hat
2 1 (14.29%) Oracle