The statistics below represent IT contracts advertised across the North East region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Services Manager
England / North East
Rank 83 65 50
Rank change year-on-year
-18 -15
Contract jobs requiring a Service Manager 8 13 11
As % of all contract IT jobs located in the North East 0.84% 1.47% 1.72%
As % of the Job Titles category 0.89% 1.56% 1.83%
Number of daily rates quoted 5 9 6
Median daily rate £375 £600 £425
Median daily rate % change year-on-year
-37.50% +41.17%
90% offered a daily rate of more than £313 £484 £300
10% offered a daily rate of more than £408 £650 £451
UK excluding London median daily rate £440 £400 £375
% change year-on-year
+10.00% +6.66%
Number of hourly rates quoted 2 0 0
Median hourly rate £26.50 - -
UK excluding London median hourly rate £25.00 £20.63 £25.00
% change year-on-year
+21.21% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
897 836 602
As % of all contract IT jobs located in the North East 94.22% 94.25% 94.36%
Number of daily rates quoted 590 501 371
Median daily rate £363 £400 £350
Median daily rate % change year-on-year
-9.37% +14.28%
90% offered a daily rate of more than £270 £263 £250
10% offered a daily rate of more than £500 £550 £500
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 48 41 28
Median hourly rate £22.50 £17.50 £16.50
Median hourly rate % change year-on-year
+28.57% +6.06%
90% offered a hourly rate of more than £12.50 £10.53 £11.00
10% offered a hourly rate of more than £29.00 £36.10 £38.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Manager
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North East

Service Manager
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North East region.

Service Manager Daily Rate Trend in the North East

Service Manager
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North East region.

Service Manager Hourly Rate Trend in the North East

Service Manager
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the North East region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -20 8 £375 -36.44% 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 24 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Service Manager in the job title.

1 12 (66.67%) ITIL
2 7 (38.89%) Service Delivery
3 6 (33.33%) Service Management
4 5 (27.78%) ITIL V3
5 4 (22.22%) Continuous Improvement
5 4 (22.22%) Service Design
5 4 (22.22%) ITSM
6 3 (16.67%) ITIL Certification
6 3 (16.67%) Project Management
6 3 (16.67%) SLA
7 2 (11.11%) Virtual Team Management
7 2 (11.11%) Virtual Team
7 2 (11.11%) COBIT
7 2 (11.11%) Microsoft
7 2 (11.11%) Unit4 Business World
7 2 (11.11%) ISEB
7 2 (11.11%) Finance
7 2 (11.11%) SC Cleared
7 2 (11.11%) Security Cleared
7 2 (11.11%) ServiceNow
7 2 (11.11%) Billing
7 2 (11.11%) Agile Software Development
7 2 (11.11%) Stakeholder Management
8 1 (5.56%) VMware
8 1 (5.56%) Clustering
8 1 (5.56%) IVR
8 1 (5.56%) Mitel
8 1 (5.56%) Asset Management
8 1 (5.56%) Economics
8 1 (5.56%) EXIN

Service Manager Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) MS Exchange
1 1 (5.56%) Skype for Business
Applications
1 1 (5.56%) MS Excel
1 1 (5.56%) MS Project
Business Applications
1 2 (11.11%) Unit4 Business World
Cloud Services
1 1 (5.56%) Yammer
Communications & Networking
1 1 (5.56%) LAN
1 1 (5.56%) PBX
1 1 (5.56%) Skype
1 1 (5.56%) VPN
1 1 (5.56%) WAN
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 2 (11.11%) Billing
1 2 (11.11%) Finance
2 1 (5.56%) Telecoms
Miscellaneous
1 2 (11.11%) Virtual Team
2 1 (5.56%) Clustering
2 1 (5.56%) Data Centre
2 1 (5.56%) Economics
2 1 (5.56%) IVR
Operating Systems
1 1 (5.56%) Linux
1 1 (5.56%) Unix
Processes & Methodologies
1 12 (66.67%) ITIL
2 7 (38.89%) Service Delivery
3 6 (33.33%) Service Management
4 5 (27.78%) ITIL V3
5 4 (22.22%) Continuous Improvement
5 4 (22.22%) ITSM
5 4 (22.22%) Service Design
6 3 (16.67%) Project Management
7 2 (11.11%) Agile Software Development
7 2 (11.11%) Stakeholder Management
7 2 (11.11%) Virtual Team Management
8 1 (5.56%) Asset Management
8 1 (5.56%) Change Control
8 1 (5.56%) CMMI
8 1 (5.56%) Contingency Planning
8 1 (5.56%) Incident Management
8 1 (5.56%) Performance Monitoring
8 1 (5.56%) Process Improvement
8 1 (5.56%) Transition Management
8 1 (5.56%) Waterfall
Programming Languages
1 1 (5.56%) C
Qualifications
1 3 (16.67%) ITIL Certification
2 2 (11.11%) ISEB
2 2 (11.11%) SC Cleared
2 2 (11.11%) Security Cleared
3 1 (5.56%) CAPM
3 1 (5.56%) EXIN
3 1 (5.56%) PMI Certification
3 1 (5.56%) PMP
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 2 (11.11%) COBIT
3 1 (5.56%) PMBOK
System Software
1 1 (5.56%) Active Directory
1 1 (5.56%) Hyper-V
1 1 (5.56%) VMware Infrastructure
Systems Management
1 1 (5.56%) Microsoft Clustering
Vendors
1 2 (11.11%) Microsoft
1 2 (11.11%) ServiceNow
2 1 (5.56%) Cisco
2 1 (5.56%) Citrix
2 1 (5.56%) HP
2 1 (5.56%) Mitel
2 1 (5.56%) Oracle
2 1 (5.56%) VMware