The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 59 34 43
Rank change year-on-year
-25 +9
Contract jobs requiring a Service Manager 11 9 4
As % of all contract IT jobs located in the North East 1.38% 2.39% 0.90%
As % of the Job Titles category 1.55% 2.57% 0.98%
Number of daily rates quoted 7 5 3
Average daily rate
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£375 £480 £300
Average daily rate % change year-on-year
-21.87% +60.00%
UK excluding London average daily rate £375 £388 £350
% change year-on-year
-3.22% +10.71%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £23.00 - £20.00
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
708 350 410
As % of all contract IT jobs located in the North East 88.50% 92.84% 91.93%
Number of daily rates quoted 477 172 158
Average daily rate £390 £325 £300
Average daily rate % change year-on-year
+20.00% +8.33%
90% offered a daily rate of more than £250 £190 £193
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 33 35 57
Average hourly rate £15.00 £13.50 £13.50
Average hourly rate % change year-on-year
+11.11% -
90% offered a hourly rate of more than £9.69 £10.00 £10.50
10% offered a hourly rate of more than £31.00 £25.50 £35.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Manager
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North East

Service Manager
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North East region.

Service Manager Daily Rate Trend in the North East

Service Manager
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North East region over the 3 months to 22 December 2014.

Service Manager Daily Rate Histogram in the North East

Service Manager
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North East region.

Service Manager Hourly Rate Trend in the North East

Service Manager
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North East region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -17 10 £388 -19.27% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North East

For the 6 months to 22 December 2014, IT contractor jobs across the North East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 12 (70.59%) Security Cleared
2 10 (58.82%) ITIL
2 10 (58.82%) SC Cleared
3 8 (47.06%) Service Management
4 5 (29.41%) SLA
4 5 (29.41%) Project Management
4 5 (29.41%) Service Delivery
5 4 (23.53%) MS Project
5 4 (23.53%) PRINCE2
5 4 (23.53%) Finance
6 3 (17.65%) Billing
6 3 (17.65%) Problem Management
7 2 (11.76%) ISEB
7 2 (11.76%) Six Sigma
7 2 (11.76%) BS7799
7 2 (11.76%) BS15000
7 2 (11.76%) CMMI
7 2 (11.76%) ISO 14001
7 2 (11.76%) Economics
7 2 (11.76%) Matrix Management
7 2 (11.76%) DV Cleared
7 2 (11.76%) ITIL V3
7 2 (11.76%) Change Control
8 1 (5.88%) VBScript
8 1 (5.88%) VB
8 1 (5.88%) Windows
8 1 (5.88%) MS Excel
8 1 (5.88%) RDBMS
8 1 (5.88%) Cisco
8 1 (5.88%) Microsoft

Service Manager
Top Related IT Skills in the North East by Category

For the 6 months to 22 December 2014, IT contractor jobs across the North East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 4 (23.53%) MS Project
2 1 (5.88%) MS Excel
Database & Business Intelligence
1 1 (5.88%) RDBMS
1 1 (5.88%) Relational Database
General
1 4 (23.53%) Finance
2 3 (17.65%) Billing
3 1 (5.88%) Manufacturing
Miscellaneous
1 2 (11.76%) Economics
2 1 (5.88%) AS400
Operating Systems
1 1 (5.88%) Windows
Processes & Methodologies
1 10 (58.82%) ITIL
2 8 (47.06%) Service Management
3 5 (29.41%) Service Delivery
3 5 (29.41%) Project Management
4 4 (23.53%) PRINCE2
5 3 (17.65%) Problem Management
6 2 (11.76%) Matrix Management
6 2 (11.76%) ITIL V3
6 2 (11.76%) Change Control
6 2 (11.76%) Six Sigma
6 2 (11.76%) CMMI
7 1 (5.88%) Change Management
7 1 (5.88%) Asset Management
7 1 (5.88%) Configuration Management
7 1 (5.88%) PRINCE
7 1 (5.88%) Line Management
7 1 (5.88%) ITIL V2
7 1 (5.88%) Release Management
7 1 (5.88%) Time Management
Programming Languages
1 1 (5.88%) VBScript
1 1 (5.88%) VB
Qualifications
1 12 (70.59%) Security Cleared
2 10 (58.82%) SC Cleared
3 2 (11.76%) DV Cleared
3 2 (11.76%) ISEB
4 1 (5.88%) PRINCE2 Certification
4 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 5 (29.41%) SLA
2 2 (11.76%) BS7799
2 2 (11.76%) BS15000
2 2 (11.76%) ISO 14001
Systems Management
1 1 (5.88%) HP UCMDB
Vendors
1 1 (5.88%) Cisco
1 1 (5.88%) Microsoft
1 1 (5.88%) HP
1 1 (5.88%) CA