The statistics below represent IT contracts advertised across the Tyne and Wear region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Support Engineer
Rank 44 56 44
Rank change year-on-year
+12 -12
Contract jobs requiring a Support Engineer 63 24 21
As % of all contract IT jobs located in Tyne and Wear 5.30% 2.83% 3.78%
As % of the Job Titles category 5.75% 2.98% 4.04%
Number of daily rates quoted 37 5 12
Median daily rate £260 £215 £339
Median daily rate % change year-on-year
+20.93% -36.53%
90% offered a daily rate of more than £202 £203 £187
10% offered a daily rate of more than £385 £236 £445
UK excluding London median daily rate £240 £220 £225
% change year-on-year
+9.09% -2.22%
Number of hourly rates quoted 10 13 4
Median hourly rate £27.25 £27.50 £22.25
Median hourly rate % change year-on-year
-0.90% +23.59%
90% offered a hourly rate of more than £20.45 £13.57 £11.05
10% offered a hourly rate of more than £29.70 £41.90 £27.50
UK excluding London median hourly rate £15.00 £15.00 £15.00
Support Engineer
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
1095 805 520
As % of all contract IT jobs located in Tyne and Wear 92.17% 95.04% 93.69%
Number of daily rates quoted 798 543 337
Median daily rate £375 £440 £363
Median daily rate % change year-on-year
-14.77% +21.37%
90% offered a daily rate of more than £236 £275 £225
10% offered a daily rate of more than £500 £600 £500
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 33 34 34
Median hourly rate £26.50 £17.77 £13.50
Median hourly rate % change year-on-year
+49.12% +31.62%
90% offered a hourly rate of more than £18.50 £12.25 £8.50
10% offered a hourly rate of more than £29.00 £35.00 £27.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Engineer
Jobs Demand Trend in Tyne and Wear

The demand trend of IT contracts across the Tyne and Wear region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in Tyne and Wear

Support Engineer
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Tyne and Wear region.

Support Engineer Daily Rate Trend in Tyne and Wear

Support Engineer
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Tyne and Wear region over the 3 months to 1 October 2016.

Support Engineer Daily Rate Histogram in Tyne and Wear

Support Engineer
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Tyne and Wear region.

Support Engineer Hourly Rate Trend in Tyne and Wear

Support Engineer
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the Tyne and Wear region over the 3 months to 1 October 2016.

Support Engineer Hourly Rate Histogram in Tyne and Wear

Support Engineer
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Tyne and Wear region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +10 60 £267 +23.95% 3
Sunderland -2 1 £225 -
Support Engineer
North East

Support Engineer Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 1 October 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region featuring Support Engineer in the job title.

1 141 (77.05%) Windows
2 116 (63.39%) Microsoft
3 107 (58.47%) ITIL
4 104 (56.83%) HP
4 104 (56.83%) Windows Server
5 90 (49.18%) Active Directory
6 89 (48.63%) Security Cleared
7 82 (44.81%) Service Delivery
8 81 (44.26%) DHCP
9 76 (41.53%) SC Cleared
10 69 (37.70%) Citrix
11 68 (37.16%) Windows Server 2008
11 68 (37.16%) VMware
12 67 (36.61%) Windows Server 2003
13 58 (31.69%) VMware Infrastructure
14 51 (27.87%) Unix
15 50 (27.32%) IIS
16 49 (26.78%) Oracle
16 49 (26.78%) XenApp
17 46 (25.14%) AIX
17 46 (25.14%) DNS
18 45 (24.59%) ThinPrint
19 44 (24.04%) XenServer
19 44 (24.04%) Microsoft App-V
20 43 (23.50%) XenDesktop
21 42 (22.95%) XenMobile
22 41 (22.40%) SafeCom
22 41 (22.40%) Linux
23 40 (21.86%) SAP
24 39 (21.31%) SQL

Support Engineer Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (27.32%) IIS
2 19 (10.38%) WebLogic
3 16 (8.74%) MS Exchange
4 14 (7.65%) SharePoint
5 13 (7.10%) Exchange Server 2013
5 13 (7.10%) Skype for Business
6 12 (6.56%) Apache
6 12 (6.56%) Exchange Server 2010
7 10 (5.46%) IBM Notes
7 10 (5.46%) Office Communications Server
7 10 (5.46%) SharePoint 2010
7 10 (5.46%) SharePoint 2013
8 9 (4.92%) WebSphere
9 8 (4.37%) Oracle HTTP Server
10 7 (3.83%) MQSeries
10 7 (3.83%) Tuxedo
10 7 (3.83%) WebSphere Application Server
11 5 (2.73%) JBoss
11 5 (2.73%) Oracle Application Server
12 3 (1.64%) AquaLogic
Applications
1 19 (10.38%) MS Excel
2 7 (3.83%) MS Office
Business Applications
1 3 (1.64%) OpenText MBPM
2 2 (1.09%) Dynamics CRM
Cloud Services
1 7 (3.83%) Office 365
2 3 (1.64%) IaaS
2 3 (1.64%) PaaS
2 3 (1.64%) SaaS
3 2 (1.09%) Amazon AWS
3 2 (1.09%) Amazon EC2
3 2 (1.09%) Google App Engine
3 2 (1.09%) Google Cloud Platform
3 2 (1.09%) HP Helion
4 1 (0.55%) OneDrive
4 1 (0.55%) Yammer
Communications & Networking
1 81 (44.26%) DHCP
2 46 (25.14%) DNS
3 23 (12.57%) Firewall
4 14 (7.65%) SAN
4 14 (7.65%) TCP/IP
5 12 (6.56%) Skype
6 6 (3.28%) FTP
7 5 (2.73%) LDAP
7 5 (2.73%) OpenLDAP
7 5 (2.73%) SSH
7 5 (2.73%) SSL
8 3 (1.64%) 3G
8 3 (1.64%) HTTP
8 3 (1.64%) Internet
8 3 (1.64%) LAN
8 3 (1.64%) VPN
8 3 (1.64%) WAN
8 3 (1.64%) Wi-Fi
9 2 (1.09%) Intranet
9 2 (1.09%) VoIP
Database & Business Intelligence
1 24 (13.11%) SQL Server
2 4 (2.19%) SQL Server 2005
2 4 (2.19%) SQL Server Reporting Services
3 2 (1.09%) BusinessObjects
3 2 (1.09%) DB2
3 2 (1.09%) Relational Database
4 1 (0.55%) OLAP
4 1 (0.55%) Oracle Database
4 1 (0.55%) Oracle Database 11g
4 1 (0.55%) Oracle OLAP
4 1 (0.55%) Oracle Reports
4 1 (0.55%) PostgreSQL
4 1 (0.55%) SQL Server 2012
Development Applications
1 14 (7.65%) MSI
2 6 (3.28%) Visual Studio
3 4 (2.19%) NMock
3 4 (2.19%) Team Foundation Server
3 4 (2.19%) WiX
4 2 (1.09%) Jenkins
4 2 (1.09%) StarTeam
4 2 (1.09%) Travis CI
General
1 1 (0.55%) Marketing
Libraries, Frameworks & Software Standards
1 31 (16.94%) Middleware
2 10 (5.46%) .NET
3 7 (3.83%) IBM Integration Bus
3 7 (3.83%) J2EE
4 6 (3.28%) .NET Framework
4 6 (3.28%) ASP.NET
5 5 (2.73%) ISPF
5 5 (2.73%) XML
6 4 (2.19%) Web Services
7 2 (1.09%) Servlets
8 1 (0.55%) Software Packaging
Miscellaneous
1 37 (20.22%) Management Information System
2 32 (17.49%) Computer Science
3 31 (16.94%) Clustering
4 7 (3.83%) CMDB
5 6 (3.28%) Analytical Skills
6 5 (2.73%) Blackberry
6 5 (2.73%) Visualisation
7 4 (2.19%) IBM Mainframe
7 4 (2.19%) Mainframe
8 3 (1.64%) Fat Client
8 3 (1.64%) Thin Client
9 2 (1.09%) Data Structures
9 2 (1.09%) HACMP
9 2 (1.09%) PKI
10 1 (0.55%) AS400
10 1 (0.55%) Data Centre
10 1 (0.55%) Enterprise Storage
Operating Systems
1 141 (77.05%) Windows
2 104 (56.83%) Windows Server
3 68 (37.16%) Windows Server 2008
4 67 (36.61%) Windows Server 2003
5 51 (27.87%) Unix
6 46 (25.14%) AIX
7 41 (22.40%) Linux
8 38 (20.77%) Solaris
9 26 (14.21%) Red Hat Enterprise Linux
10 14 (7.65%) Windows 7
10 14 (7.65%) Windows Server 2012
11 13 (7.10%) Windows XP
12 7 (3.83%) HPUX
12 7 (3.83%) OS/390
13 6 (3.28%) Android
13 6 (3.28%) Apple iOS
14 5 (2.73%) zOS
15 4 (2.19%) MVS
16 2 (1.09%) Windows 8
17 1 (0.55%) Windows Phone 8
Processes & Methodologies
1 107 (58.47%) ITIL
2 82 (44.81%) Service Delivery
3 39 (21.31%) Business Continuity
3 39 (21.31%) Project Management
4 36 (19.67%) Incident Management
5 32 (17.49%) Change Management
5 32 (17.49%) Problem Management
6 29 (15.85%) High Availability
7 22 (12.02%) Release Management
8 17 (9.29%) Configuration Management
8 17 (9.29%) Root Cause Analysis
9 14 (7.65%) Compliance Management
10 13 (7.10%) QMS
11 12 (6.56%) ITIL V3
11 12 (6.56%) Quality Management
12 10 (5.46%) Application Packaging
12 10 (5.46%) DevOps
12 10 (5.46%) Security Management
12 10 (5.46%) SOA
12 10 (5.46%) Validation
Programming Languages
1 39 (21.31%) SQL
2 16 (8.74%) Perl
3 13 (7.10%) Java
4 8 (4.37%) C#
5 6 (3.28%) Korn
5 6 (3.28%) PowerShell
5 6 (3.28%) Shell Script
6 5 (2.73%) C
6 5 (2.73%) C++
6 5 (2.73%) JCL
6 5 (2.73%) PL/SQL
7 4 (2.19%) REXX
7 4 (2.19%) T-SQL
7 4 (2.19%) VB
8 2 (1.09%) Bash Shell
9 1 (0.55%) COBOL
9 1 (0.55%) Python
Qualifications
1 89 (48.63%) Security Cleared
2 76 (41.53%) SC Cleared
3 32 (17.49%) BPSS Clearance
3 32 (17.49%) Degree
4 27 (14.75%) Microsoft Certification
5 13 (7.10%) MCSE
5 13 (7.10%) RHCE
6 6 (3.28%) DV Cleared
7 4 (2.19%) MCSA
8 3 (1.64%) ITIL Certification
9 2 (1.09%) IBM AIX Certification
9 2 (1.09%) VMware Certified Professional (VCP)
10 1 (0.55%) BC Cleared
10 1 (0.55%) CCA
10 1 (0.55%) CCNA
10 1 (0.55%) Cisco Certification
10 1 (0.55%) Citrix Certification
10 1 (0.55%) MCP
Quality Assurance & Compliance
1 33 (18.03%) SLA
2 24 (13.11%) Disclosure Scotland
3 10 (5.46%) ISO 9001
4 1 (0.55%) QA
System Software
1 90 (49.18%) Active Directory
2 58 (31.69%) VMware Infrastructure
3 49 (26.78%) XenApp
4 44 (24.04%) Microsoft App-V
4 44 (24.04%) XenServer
5 43 (23.50%) XenDesktop
6 14 (7.65%) KVM
6 14 (7.65%) vSphere
7 13 (7.10%) Oracle RAC
8 11 (6.01%) Terminal Services
9 7 (3.83%) Hyper-V
9 7 (3.83%) VMware Workstation
10 5 (2.73%) NFS
11 4 (2.19%) Time Sharing Option
11 4 (2.19%) VMware ESXi
12 2 (1.09%) Brightmail
12 2 (1.09%) GPFS
12 2 (1.09%) Veritas Volume Manager
12 2 (1.09%) Xen
13 1 (0.55%) VMware ESX
Systems Management
1 42 (22.95%) XenMobile
2 41 (22.40%) SafeCom
3 31 (16.94%) EdgeSight
4 14 (7.65%) Microsoft Clustering
5 12 (6.56%) EMC NetWorker
6 11 (6.01%) Perfmon
7 10 (5.46%) OpenView
7 10 (5.46%) OpenView Configuration Management
8 9 (4.92%) Tivoli
9 8 (4.37%) HP SIM
9 8 (4.37%) NetBackup
10 6 (3.28%) HP Data Protector
10 6 (3.28%) Tivoli Storage Manager
11 5 (2.73%) SCCM
12 4 (2.19%) Symantec Endpoint Protection
13 3 (1.64%) Control-M
13 3 (1.64%) HP SiteScope
14 2 (1.09%) MOM
14 2 (1.09%) Puppet
14 2 (1.09%) Symantec Enterprise Vault
Vendors
1 116 (63.39%) Microsoft
2 104 (56.83%) HP
3 69 (37.70%) Citrix
4 68 (37.16%) VMware
5 49 (26.78%) Oracle
6 45 (24.59%) ThinPrint
7 40 (21.86%) SAP
8 33 (18.03%) AppSense
9 30 (16.39%) Red Hat
10 24 (13.11%) IBM
11 20 (10.93%) ServiceNow
12 15 (8.20%) CA
13 12 (6.56%) EMC
13 12 (6.56%) Symantec
14 10 (5.46%) Lotus
15 6 (3.28%) Intel Security
16 5 (2.73%) Trend Micro
17 4 (2.19%) BMC
17 4 (2.19%) Lumension
17 4 (2.19%) Sun