The statistics below represent IT contracts advertised across the North East region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Support Engineer
Rank 36 44 31
Rank change year-on-year
+8 -13
Contract jobs requiring a Support Engineer 123 28 21
As % of all contract IT jobs located in the North East 7.55% 3.29% 3.98%
As % of the Job Titles category 8.51% 3.47% 4.20%
Number of daily rates quoted 69 9 14
Median daily rate £275 £190 £250
Median daily rate % change year-on-year
+44.73% -24.00%
90% offered a daily rate of more than £224 £165 £200
10% offered a daily rate of more than £296 £285 £343
UK excluding London median daily rate £275 £215 £213
% change year-on-year
+27.90% +1.17%
Number of hourly rates quoted 14 11 1
Median hourly rate £27.50 £21.50 £20.00
Median hourly rate % change year-on-year
+27.90% +7.50%
UK excluding London median hourly rate £16.13 £16.60 £15.50
% change year-on-year
-2.86% +7.09%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
1446 806 500
As % of all contract IT jobs located in the North East 88.71% 94.60% 94.70%
Number of daily rates quoted 887 483 307
Median daily rate £325 £360 £350
Median daily rate % change year-on-year
-9.72% +2.85%
90% offered a daily rate of more than £225 £194 £225
10% offered a daily rate of more than £500 £525 £450
UK excluding London median daily rate £396 £365 £350
% change year-on-year
+8.49% +4.28%
Number of hourly rates quoted 93 82 27
Median hourly rate £28.00 £15.00 £12.50
Median hourly rate % change year-on-year
+86.66% +20.00%
90% offered a hourly rate of more than £12.50 £11.00 £10.00
10% offered a hourly rate of more than £35.00 £21.50 £25.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Support Engineer
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the North East region.

Support Engineer Daily Rate Trend in the North East

Support Engineer
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the North East region over the 3 months to 30 June 2016.

Support Engineer Daily Rate Histogram in the North East

Support Engineer
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the North East region.

Support Engineer Hourly Rate Trend in the North East

Support Engineer
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the North East region over the 3 months to 30 June 2016.

Support Engineer Hourly Rate Histogram in the North East

Support Engineer
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear 0 119 £275 +44.73% 6
Durham +5 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 30 June 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Support Engineer in the job title.

1 100 (73.53%) Windows
2 81 (59.56%) ITIL
3 78 (57.35%) HP
4 73 (53.68%) Security Cleared
5 72 (52.94%) Active Directory
6 71 (52.21%) Windows Server
7 69 (50.74%) Microsoft
8 66 (48.53%) DHCP
9 64 (47.06%) Service Delivery
10 60 (44.12%) Citrix
11 57 (41.91%) Windows Server 2003
11 57 (41.91%) Windows Server 2008
12 56 (41.18%) SC Cleared
13 50 (36.76%) VMware
14 44 (32.35%) XenApp
15 43 (31.62%) VMware Infrastructure
16 39 (28.68%) DNS
16 39 (28.68%) ThinPrint
17 38 (27.94%) Microsoft App-V
18 37 (27.21%) XenServer
18 37 (27.21%) Oracle
19 36 (26.47%) IIS
19 36 (26.47%) XenDesktop
20 34 (25.00%) SafeCom
20 34 (25.00%) XenMobile
21 32 (23.53%) Business Continuity
21 32 (23.53%) SAP
21 32 (23.53%) Project Management
22 31 (22.79%) Management Information System
22 31 (22.79%) Linux

Support Engineer Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (26.47%) IIS
2 11 (8.09%) MS Exchange
2 11 (8.09%) WebLogic
3 10 (7.35%) SharePoint
4 9 (6.62%) Apache
4 9 (6.62%) Exchange Server 2010
4 9 (6.62%) IBM Notes
4 9 (6.62%) Skype for Business
5 8 (5.88%) Exchange Server 2013
6 7 (5.15%) SharePoint 2010
7 6 (4.41%) Office Communications Server
7 6 (4.41%) SharePoint 2013
8 5 (3.68%) JBoss
8 5 (3.68%) MQSeries
8 5 (3.68%) Oracle Application Server
8 5 (3.68%) Oracle HTTP Server
8 5 (3.68%) Tuxedo
8 5 (3.68%) WebSphere
8 5 (3.68%) WebSphere Application Server
9 3 (2.21%) AquaLogic
Applications
1 15 (11.03%) MS Excel
2 5 (3.68%) MS Office
Business Applications
1 3 (2.21%) OpenText MBPM
Cloud Services
1 4 (2.94%) Office 365
Communications & Networking
1 66 (48.53%) DHCP
2 39 (28.68%) DNS
3 23 (16.91%) Firewall
4 13 (9.56%) SAN
5 12 (8.82%) TCP/IP
6 7 (5.15%) Skype
7 5 (3.68%) 3G
7 5 (3.68%) FTP
7 5 (3.68%) LDAP
7 5 (3.68%) OpenLDAP
7 5 (3.68%) SSH
7 5 (3.68%) Wi-Fi
8 3 (2.21%) LAN
8 3 (2.21%) SMS
8 3 (2.21%) SSL
8 3 (2.21%) WAN
9 2 (1.47%) Internet
9 2 (1.47%) Remote Desktop
9 2 (1.47%) VoIP
9 2 (1.47%) VPN
Database & Business Intelligence
1 15 (11.03%) SQL Server
2 2 (1.47%) DB2
2 2 (1.47%) Relational Database
3 1 (0.74%) BusinessObjects
3 1 (0.74%) PostgreSQL
3 1 (0.74%) SQL Server 2005
Development Applications
1 9 (6.62%) MSI
General
1 1 (0.74%) Banking
1 1 (0.74%) Finance
1 1 (0.74%) Legal
1 1 (0.74%) Marketing
1 1 (0.74%) Telecoms
Libraries, Frameworks & Software Standards
1 19 (13.97%) Middleware
2 6 (4.41%) ISPF
3 5 (3.68%) IBM Integration Bus
3 5 (3.68%) J2EE
4 1 (0.74%) Software Packaging
Miscellaneous
1 31 (22.79%) Management Information System
2 27 (19.85%) Computer Science
3 25 (18.38%) Clustering
4 7 (5.15%) Analytical Skills
5 6 (4.41%) CMDB
5 6 (4.41%) IBM Mainframe
5 6 (4.41%) Mainframe
6 5 (3.68%) Fat Client
6 5 (3.68%) Thin Client
7 4 (2.94%) Data Centre
8 2 (1.47%) Blackberry
8 2 (1.47%) Data Structures
8 2 (1.47%) HACMP
8 2 (1.47%) Visualisation
9 1 (0.74%) AS400
9 1 (0.74%) Driving Licence
9 1 (0.74%) Enterprise Storage
9 1 (0.74%) PKI
Operating Systems
1 100 (73.53%) Windows
2 71 (52.21%) Windows Server
3 57 (41.91%) Windows Server 2003
3 57 (41.91%) Windows Server 2008
4 31 (22.79%) Linux
5 30 (22.06%) Unix
6 26 (19.12%) AIX
7 20 (14.71%) Red Hat Enterprise Linux
8 18 (13.24%) Solaris
9 10 (7.35%) Windows XP
10 9 (6.62%) Windows 7
10 9 (6.62%) Windows Server 2012
11 7 (5.15%) zOS
12 5 (3.68%) MVS
12 5 (3.68%) OS/390
13 3 (2.21%) HPUX
14 2 (1.47%) Android
14 2 (1.47%) Apple iOS
14 2 (1.47%) Windows 8
15 1 (0.74%) SUSE Linux Enterprise Server
Processes & Methodologies
1 81 (59.56%) ITIL
2 64 (47.06%) Service Delivery
3 32 (23.53%) Business Continuity
3 32 (23.53%) Project Management
4 25 (18.38%) High Availability
5 20 (14.71%) Change Management
6 19 (13.97%) Problem Management
7 17 (12.50%) Incident Management
8 13 (9.56%) Configuration Management
9 12 (8.82%) Release Management
10 11 (8.09%) ITIL V3
11 9 (6.62%) Application Packaging
12 8 (5.88%) DevOps
12 8 (5.88%) Root Cause Analysis
13 7 (5.15%) Operational Acceptance Testing
13 7 (5.15%) Security Management
13 7 (5.15%) Validation
14 6 (4.41%) CRM
14 6 (4.41%) E-Commerce
14 6 (4.41%) Knowledge Management
Programming Languages
1 27 (19.85%) SQL
2 16 (11.76%) Perl
3 7 (5.15%) Korn
4 6 (4.41%) Java
4 6 (4.41%) JCL
4 6 (4.41%) PL/SQL
5 5 (3.68%) C
5 5 (3.68%) C++
5 5 (3.68%) REXX
6 4 (2.94%) Shell Script
7 3 (2.21%) PowerShell
7 3 (2.21%) VB
8 2 (1.47%) Bash Shell
8 2 (1.47%) COBOL
9 1 (0.74%) Python
Qualifications
1 73 (53.68%) Security Cleared
2 56 (41.18%) SC Cleared
3 27 (19.85%) Degree
4 21 (15.44%) Microsoft Certification
5 16 (11.76%) BPSS Clearance
6 11 (8.09%) RHCE
7 9 (6.62%) MCSE
8 7 (5.15%) DV Cleared
9 2 (1.47%) IBM AIX Certification
9 2 (1.47%) VMware Certified Professional (VCP)
10 1 (0.74%) BC Cleared
10 1 (0.74%) CCA
10 1 (0.74%) CCNA
10 1 (0.74%) Cisco Certification
10 1 (0.74%) Citrix Certification
10 1 (0.74%) MCP
10 1 (0.74%) MCSA
Quality Assurance & Compliance
1 22 (16.18%) SLA
2 11 (8.09%) Disclosure Scotland
3 2 (1.47%) ISO 9001
4 1 (0.74%) QA
System Software
1 72 (52.94%) Active Directory
2 44 (32.35%) XenApp
3 43 (31.62%) VMware Infrastructure
4 38 (27.94%) Microsoft App-V
5 37 (27.21%) XenServer
6 36 (26.47%) XenDesktop
7 12 (8.82%) KVM
7 12 (8.82%) Oracle RAC
8 10 (7.35%) Terminal Services
8 10 (7.35%) vSphere
9 5 (3.68%) NFS
9 5 (3.68%) Time Sharing Option
10 4 (2.94%) Hyper-V
11 2 (1.47%) Brightmail
11 2 (1.47%) GPFS
11 2 (1.47%) Veritas Volume Manager
12 1 (0.74%) Job Entry Subsystem
12 1 (0.74%) Tivoli Workload Scheduler
12 1 (0.74%) VMware ESX
12 1 (0.74%) VMware ESXi
Systems Management
1 34 (25.00%) SafeCom
1 34 (25.00%) XenMobile
2 25 (18.38%) EdgeSight
3 13 (9.56%) Microsoft Clustering
4 11 (8.09%) EMC NetWorker
5 10 (7.35%) Perfmon
6 9 (6.62%) OpenView
6 9 (6.62%) OpenView Configuration Management
7 8 (5.88%) SCCM
8 7 (5.15%) HP SIM
8 7 (5.15%) Tivoli
9 5 (3.68%) NetBackup
10 4 (2.94%) Control-M
10 4 (2.94%) Tivoli Storage Manager
11 3 (2.21%) HP Data Protector
11 3 (2.21%) Symantec Endpoint Protection
12 2 (1.47%) HP SiteScope
12 2 (1.47%) MOM
12 2 (1.47%) Symantec Enterprise Vault
13 1 (0.74%) Systems Management Server (SMS)
Vendors
1 78 (57.35%) HP
2 69 (50.74%) Microsoft
3 60 (44.12%) Citrix
4 50 (36.76%) VMware
5 39 (28.68%) ThinPrint
6 37 (27.21%) Oracle
7 32 (23.53%) SAP
8 28 (20.59%) AppSense
9 25 (18.38%) Red Hat
10 22 (16.18%) IBM
11 11 (8.09%) EMC
12 10 (7.35%) CA
13 9 (6.62%) Lotus
13 9 (6.62%) Symantec
14 7 (5.15%) ServiceNow
15 5 (3.68%) BMC
16 4 (2.94%) Intel Security
16 4 (2.94%) Sun
17 3 (2.21%) Axway
17 3 (2.21%) Fujitsu
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