The statistics below represent IT contracts advertised across the North East region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
Support Engineer
Rank 34 49 41
Rank change year-on-year
+15 -8
Contract jobs requiring a Support Engineer 96 18 16
As % of all contract IT jobs located in the North East 6.95% 2.30% 2.75%
As % of the Job Titles category 7.73% 2.42% 2.91%
Number of daily rates quoted 51 4 11
Median daily rate £280 £195 £225
Median daily rate % change year-on-year
+43.58% -13.33%
90% offered a daily rate of more than £210 £145 £195
10% offered a daily rate of more than £295 £258 £325
UK excluding London median daily rate £275 £225 £208
% change year-on-year
+22.22% +8.43%
Number of hourly rates quoted 7 11 1
Median hourly rate £28.50 £18.00 £20.00
Median hourly rate % change year-on-year
+58.33% -10.00%
UK excluding London median hourly rate £15.60 £16.00 £15.75
% change year-on-year
-2.50% +1.58%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
1242 745 549
As % of all contract IT jobs located in the North East 89.87% 95.39% 94.49%
Number of daily rates quoted 786 422 339
Median daily rate £338 £350 £345
Median daily rate % change year-on-year
-3.57% +1.44%
90% offered a daily rate of more than £235 £190 £223
10% offered a daily rate of more than £540 £540 £465
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 62 78 19
Median hourly rate £27.00 £15.00 £12.50
Median hourly rate % change year-on-year
+80.00% +20.00%
90% offered a hourly rate of more than £10.94 £10.50 £10.50
10% offered a hourly rate of more than £36.54 £18.50 £32.65
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Support Engineer
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the North East region.

Support Engineer Daily Rate Trend in the North East

Support Engineer
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the North East region over the 3 months to 26 May 2016.

Support Engineer Daily Rate Histogram in the North East

Support Engineer
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the North East region.

Support Engineer Hourly Rate Trend in the North East

Support Engineer
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the North East region over the 3 months to 26 May 2016.

Support Engineer Hourly Rate Histogram in the North East

Support Engineer
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +11 92 £280 +43.58% 7
Durham +2 1 £74 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 26 May 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Support Engineer in the job title.

1 79 (75.24%) Windows
2 61 (58.10%) ITIL
2 61 (58.10%) Security Cleared
3 60 (57.14%) Windows Server
4 56 (53.33%) Active Directory
4 56 (53.33%) HP
5 50 (47.62%) Microsoft
5 50 (47.62%) DHCP
6 49 (46.67%) SC Cleared
7 46 (43.81%) Windows Server 2003
7 46 (43.81%) Service Delivery
8 45 (42.86%) Citrix
8 45 (42.86%) Windows Server 2008
9 38 (36.19%) VMware
10 37 (35.24%) XenApp
11 33 (31.43%) ThinPrint
12 32 (30.48%) VMware Infrastructure
13 31 (29.52%) XenServer
14 30 (28.57%) XenDesktop
15 29 (27.62%) DNS
16 28 (26.67%) SafeCom
16 28 (26.67%) XenMobile
17 27 (25.71%) Microsoft App-V
18 26 (24.76%) Project Management
19 25 (23.81%) Oracle
19 25 (23.81%) SAP
19 25 (23.81%) Unix
19 25 (23.81%) Business Continuity
20 24 (22.86%) IIS
21 23 (21.90%) AppSense

Support Engineer Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (22.86%) IIS
2 11 (10.48%) WebLogic
3 8 (7.62%) MS Exchange
4 7 (6.67%) Exchange Server 2010
4 7 (6.67%) SharePoint
4 7 (6.67%) Skype for Business
5 6 (5.71%) Exchange Server 2013
6 5 (4.76%) JBoss
6 5 (4.76%) MQSeries
6 5 (4.76%) Oracle Application Server
6 5 (4.76%) Oracle HTTP Server
6 5 (4.76%) SharePoint 2010
6 5 (4.76%) Tuxedo
6 5 (4.76%) WebSphere
6 5 (4.76%) WebSphere Application Server
7 4 (3.81%) Office Communications Server
7 4 (3.81%) SharePoint 2013
8 3 (2.86%) Apache
8 3 (2.86%) AquaLogic
8 3 (2.86%) IBM Notes
Applications
1 9 (8.57%) MS Excel
2 5 (4.76%) MS Office
Business Applications
1 3 (2.86%) OpenText MBPM
Cloud Services
1 4 (3.81%) Office 365
Communications & Networking
1 50 (47.62%) DHCP
2 29 (27.62%) DNS
3 15 (14.29%) Firewall
4 10 (9.52%) SAN
4 10 (9.52%) TCP/IP
5 5 (4.76%) FTP
5 5 (4.76%) LDAP
5 5 (4.76%) OpenLDAP
5 5 (4.76%) Skype
5 5 (4.76%) SSH
5 5 (4.76%) Wi-Fi
6 4 (3.81%) 3G
7 3 (2.86%) LAN
7 3 (2.86%) SMS
7 3 (2.86%) SSL
7 3 (2.86%) VoIP
7 3 (2.86%) VPN
7 3 (2.86%) WAN
8 2 (1.90%) Remote Desktop
9 1 (0.95%) NAS
Database & Business Intelligence
1 6 (5.71%) SQL Server
2 1 (0.95%) DB2
2 1 (0.95%) PostgreSQL
2 1 (0.95%) SQL Server 2005
Development Applications
1 3 (2.86%) MSI
General
1 2 (1.90%) Telecoms
2 1 (0.95%) Banking
2 1 (0.95%) Finance
2 1 (0.95%) Legal
2 1 (0.95%) Marketing
Libraries, Frameworks & Software Standards
1 12 (11.43%) Middleware
2 6 (5.71%) ISPF
3 5 (4.76%) IBM Integration Bus
3 5 (4.76%) J2EE
4 1 (0.95%) Software Packaging
Miscellaneous
1 21 (20.00%) Computer Science
2 20 (19.05%) Management Information System
3 13 (12.38%) Clustering
4 6 (5.71%) IBM Mainframe
4 6 (5.71%) Mainframe
5 5 (4.76%) Analytical Skills
6 4 (3.81%) Data Centre
6 4 (3.81%) Fat Client
6 4 (3.81%) Thin Client
7 2 (1.90%) HACMP
8 1 (0.95%) AS400
8 1 (0.95%) Blackberry
8 1 (0.95%) Celerra
8 1 (0.95%) CLARiiON
8 1 (0.95%) Client/Server
8 1 (0.95%) CMDB
8 1 (0.95%) PKI
8 1 (0.95%) Replication
8 1 (0.95%) Symmetrix
8 1 (0.95%) Video Conferencing
Operating Systems
1 79 (75.24%) Windows
2 60 (57.14%) Windows Server
3 46 (43.81%) Windows Server 2003
4 45 (42.86%) Windows Server 2008
5 25 (23.81%) Unix
6 21 (20.00%) Linux
7 20 (19.05%) AIX
8 15 (14.29%) Solaris
9 13 (12.38%) Red Hat Enterprise Linux
10 10 (9.52%) Windows XP
11 9 (8.57%) Windows 7
12 7 (6.67%) Windows Server 2012
12 7 (6.67%) zOS
13 5 (4.76%) MVS
13 5 (4.76%) OS/390
14 2 (1.90%) HPUX
14 2 (1.90%) Windows 8
15 1 (0.95%) Mac OS X
15 1 (0.95%) SUSE Linux Enterprise Server
15 1 (0.95%) Windows 10
Processes & Methodologies
1 61 (58.10%) ITIL
2 46 (43.81%) Service Delivery
3 26 (24.76%) Project Management
4 25 (23.81%) Business Continuity
5 14 (13.33%) Change Management
5 14 (13.33%) High Availability
6 13 (12.38%) Problem Management
7 10 (9.52%) Incident Management
8 9 (8.57%) Release Management
9 8 (7.62%) DevOps
10 7 (6.67%) Configuration Management
10 7 (6.67%) Root Cause Analysis
10 7 (6.67%) Validation
11 6 (5.71%) Defect Management
11 6 (5.71%) ITIL V3
11 6 (5.71%) Mentoring
11 6 (5.71%) Operational Acceptance Testing
11 6 (5.71%) Security Management
12 4 (3.81%) Change Control
12 4 (3.81%) Software Delivery
Programming Languages
1 17 (16.19%) SQL
2 15 (14.29%) Perl
3 7 (6.67%) Korn
4 6 (5.71%) Java
4 6 (5.71%) JCL
4 6 (5.71%) PL/SQL
5 5 (4.76%) C
5 5 (4.76%) C++
5 5 (4.76%) REXX
6 3 (2.86%) PowerShell
6 3 (2.86%) Shell Script
7 2 (1.90%) Bash Shell
7 2 (1.90%) COBOL
7 2 (1.90%) VB
8 1 (0.95%) Python
Qualifications
1 61 (58.10%) Security Cleared
2 49 (46.67%) SC Cleared
3 21 (20.00%) Degree
4 13 (12.38%) BPSS Clearance
5 12 (11.43%) Microsoft Certification
6 7 (6.67%) MCSE
7 6 (5.71%) RHCE
8 5 (4.76%) DV Cleared
9 2 (1.90%) IBM AIX Certification
9 2 (1.90%) VMware Certified Professional (VCP)
10 1 (0.95%) BC Cleared
10 1 (0.95%) CCA
10 1 (0.95%) CCNA
10 1 (0.95%) Cisco Certification
10 1 (0.95%) Citrix Certification
10 1 (0.95%) MCP
10 1 (0.95%) MCSA
Quality Assurance & Compliance
1 11 (10.48%) SLA
2 8 (7.62%) Disclosure Scotland
3 1 (0.95%) ISO 9001
3 1 (0.95%) QA
System Software
1 56 (53.33%) Active Directory
2 37 (35.24%) XenApp
3 32 (30.48%) VMware Infrastructure
4 31 (29.52%) XenServer
5 30 (28.57%) XenDesktop
6 27 (25.71%) Microsoft App-V
7 7 (6.67%) KVM
7 7 (6.67%) Oracle RAC
7 7 (6.67%) vSphere
8 5 (4.76%) NFS
8 5 (4.76%) Time Sharing Option
9 4 (3.81%) Terminal Services
10 2 (1.90%) Brightmail
10 2 (1.90%) GPFS
10 2 (1.90%) Hyper-V
10 2 (1.90%) VMware ESXi
11 1 (0.95%) Job Entry Subsystem
11 1 (0.95%) Tivoli Workload Scheduler
11 1 (0.95%) Veritas Volume Manager
11 1 (0.95%) VMware ESX
Systems Management
1 28 (26.67%) SafeCom
1 28 (26.67%) XenMobile
2 20 (19.05%) EdgeSight
3 7 (6.67%) SCCM
4 6 (5.71%) EMC NetWorker
5 5 (4.76%) Tivoli
6 4 (3.81%) Control-M
6 4 (3.81%) NetBackup
6 4 (3.81%) Perfmon
7 3 (2.86%) OpenView
7 3 (2.86%) OpenView Configuration Management
7 3 (2.86%) Tivoli Storage Manager
8 2 (1.90%) HP Data Protector
8 2 (1.90%) HP SIM
8 2 (1.90%) Symantec Endpoint Protection
8 2 (1.90%) Symantec Enterprise Vault
9 1 (0.95%) HP SiteScope
9 1 (0.95%) McAfee ePO
9 1 (0.95%) MOM
9 1 (0.95%) SCOM
Vendors
1 56 (53.33%) HP
2 50 (47.62%) Microsoft
3 45 (42.86%) Citrix
4 38 (36.19%) VMware
5 33 (31.43%) ThinPrint
6 25 (23.81%) Oracle
6 25 (23.81%) SAP
7 23 (21.90%) AppSense
8 18 (17.14%) IBM
8 18 (17.14%) Red Hat
9 9 (8.57%) CA
10 7 (6.67%) EMC
10 7 (6.67%) Symantec
11 5 (4.76%) ServiceNow
12 4 (3.81%) BMC
12 4 (3.81%) Sun
13 3 (2.86%) Axway
13 3 (2.86%) Fujitsu
13 3 (2.86%) Intel Security
13 3 (2.86%) Lotus
Newcastle-upon-Tyne, Tyne and Wear
Harris Global
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