The statistics below represent IT contracts advertised across the North East region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Support Engineer
Rank 32 54 44
Rank change year-on-year
+22 -10
Contract jobs requiring a Support Engineer 86 34 17
As % of all contract IT jobs located in the North East 6.93% 3.28% 2.88%
As % of the Job Titles category 7.60% 3.47% 3.04%
Number of daily rates quoted 51 8 9
Median daily rate £260 £215 £280
Median daily rate % change year-on-year
+20.93% -23.21%
90% offered a daily rate of more than £210 £175 £221
10% offered a daily rate of more than £325 £281 £402
UK excluding London median daily rate £260 £208 £211
% change year-on-year
+25.30% -1.42%
Number of hourly rates quoted 19 14 2
Median hourly rate £26.50 £31.25 £20.30
Median hourly rate % change year-on-year
-15.20% +53.97%
90% offered a hourly rate of more than £15.40 £14.60 £10.86
10% offered a hourly rate of more than £28.60 £42.85 £29.73
UK excluding London median hourly rate £15.00 £15.82 £15.00
% change year-on-year
-5.15% +5.43%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
1131 980 560
As % of all contract IT jobs located in the North East 91.14% 94.50% 94.75%
Number of daily rates quoted 727 607 334
Median daily rate £350 £415 £350
Median daily rate % change year-on-year
-15.66% +18.57%
90% offered a daily rate of more than £225 £243 £225
10% offered a daily rate of more than £495 £550 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 65 52 42
Median hourly rate £26.50 £15.00 £13.00
Median hourly rate % change year-on-year
+76.66% +15.38%
90% offered a hourly rate of more than £15.00 £10.94 £8.50
10% offered a hourly rate of more than £29.00 £32.50 £31.62
UK excluding London median hourly rate £16.50 £17.00 £16.72
% change year-on-year
-2.94% +1.67%

Support Engineer
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the North East region.

Support Engineer Daily Rate Trend in the North East

Support Engineer
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the North East region over the 3 months to 30 August 2016.

Support Engineer Daily Rate Histogram in the North East

Support Engineer
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the North East region.

Support Engineer Hourly Rate Trend in the North East

Support Engineer
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the North East region over the 3 months to 30 August 2016.

Support Engineer Hourly Rate Histogram in the North East

Support Engineer
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +11 78 £260 +20.93% 3
Durham +9 5 £175 -
Northumberland - 1 £375 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 30 August 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Support Engineer in the job title.

1 138 (74.59%) Windows
2 109 (58.92%) Microsoft
3 105 (56.76%) HP
3 105 (56.76%) Windows Server
4 102 (55.14%) ITIL
5 94 (50.81%) Security Cleared
6 91 (49.19%) Active Directory
7 85 (45.95%) DHCP
8 83 (44.86%) Service Delivery
9 76 (41.08%) SC Cleared
10 74 (40.00%) Citrix
11 73 (39.46%) Windows Server 2008
12 72 (38.92%) Windows Server 2003
13 63 (34.05%) VMware
14 53 (28.65%) VMware Infrastructure
14 53 (28.65%) XenApp
15 51 (27.57%) Unix
16 50 (27.03%) DNS
17 49 (26.49%) Oracle
18 47 (25.41%) ThinPrint
19 46 (24.86%) AIX
19 46 (24.86%) Microsoft App-V
20 45 (24.32%) XenServer
20 45 (24.32%) IIS
21 44 (23.78%) XenDesktop
22 43 (23.24%) XenMobile
23 42 (22.70%) SafeCom
24 41 (22.16%) SAP
25 40 (21.62%) Project Management
25 40 (21.62%) Business Continuity

Support Engineer Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (24.32%) IIS
2 19 (10.27%) WebLogic
3 17 (9.19%) MS Exchange
4 14 (7.57%) SharePoint
5 13 (7.03%) Exchange Server 2010
5 13 (7.03%) Skype for Business
6 12 (6.49%) Exchange Server 2013
7 10 (5.41%) Apache
7 10 (5.41%) IBM Notes
7 10 (5.41%) Office Communications Server
7 10 (5.41%) SharePoint 2010
7 10 (5.41%) SharePoint 2013
8 8 (4.32%) Oracle HTTP Server
9 7 (3.78%) MQSeries
9 7 (3.78%) Tuxedo
9 7 (3.78%) WebSphere
9 7 (3.78%) WebSphere Application Server
10 5 (2.70%) JBoss
10 5 (2.70%) Oracle Application Server
11 3 (1.62%) AquaLogic
Applications
1 16 (8.65%) MS Excel
2 7 (3.78%) MS Office
Business Applications
1 3 (1.62%) OpenText MBPM
Cloud Services
1 8 (4.32%) Office 365
2 1 (0.54%) Microsoft Azure
2 1 (0.54%) OneDrive
2 1 (0.54%) Yammer
Communications & Networking
1 85 (45.95%) DHCP
2 50 (27.03%) DNS
3 24 (12.97%) Firewall
4 14 (7.57%) SAN
5 13 (7.03%) TCP/IP
6 12 (6.49%) Skype
7 6 (3.24%) 3G
7 6 (3.24%) Wi-Fi
8 5 (2.70%) FTP
8 5 (2.70%) LDAP
8 5 (2.70%) OpenLDAP
8 5 (2.70%) SSH
9 4 (2.16%) Internet
10 3 (1.62%) Intranet
10 3 (1.62%) LAN
10 3 (1.62%) SMS
10 3 (1.62%) SSL
10 3 (1.62%) VoIP
10 3 (1.62%) WAN
11 2 (1.08%) Ethernet
Database & Business Intelligence
1 19 (10.27%) SQL Server
2 2 (1.08%) BusinessObjects
2 2 (1.08%) DB2
2 2 (1.08%) Relational Database
3 1 (0.54%) PostgreSQL
3 1 (0.54%) SQL Server 2005
3 1 (0.54%) SQL Server 2012
3 1 (0.54%) SQL Server Reporting Services
Development Applications
1 11 (5.95%) MSI
2 2 (1.08%) StarTeam
3 1 (0.54%) NMock
3 1 (0.54%) Team Foundation Server
3 1 (0.54%) Visual Studio
3 1 (0.54%) WiX
General
1 1 (0.54%) Marketing
1 1 (0.54%) Retail
Libraries, Frameworks & Software Standards
1 31 (16.76%) Middleware
2 7 (3.78%) IBM Integration Bus
3 6 (3.24%) ISPF
4 5 (2.70%) J2EE
5 2 (1.08%) .NET
5 2 (1.08%) XML
6 1 (0.54%) .NET Framework
6 1 (0.54%) ASP.NET
6 1 (0.54%) Software Packaging
6 1 (0.54%) Web Services
Miscellaneous
1 37 (20.00%) Management Information System
2 34 (18.38%) Computer Science
3 29 (15.68%) Clustering
4 9 (4.86%) Analytical Skills
5 7 (3.78%) CMDB
6 6 (3.24%) Blackberry
6 6 (3.24%) Fat Client
6 6 (3.24%) IBM Mainframe
6 6 (3.24%) Mainframe
6 6 (3.24%) Thin Client
7 5 (2.70%) Visualisation
8 3 (1.62%) Data Centre
9 2 (1.08%) Data Structures
9 2 (1.08%) HACMP
9 2 (1.08%) PKI
10 1 (0.54%) AS400
10 1 (0.54%) Driving Licence
10 1 (0.54%) Enterprise Storage
10 1 (0.54%) Statistics
Operating Systems
1 138 (74.59%) Windows
2 105 (56.76%) Windows Server
3 73 (39.46%) Windows Server 2008
4 72 (38.92%) Windows Server 2003
5 51 (27.57%) Unix
6 46 (24.86%) AIX
7 39 (21.08%) Linux
8 38 (20.54%) Solaris
9 25 (13.51%) Red Hat Enterprise Linux
10 12 (6.49%) Windows 7
10 12 (6.49%) Windows Server 2012
11 11 (5.95%) Windows XP
12 7 (3.78%) Android
12 7 (3.78%) Apple iOS
12 7 (3.78%) OS/390
12 7 (3.78%) zOS
13 6 (3.24%) HPUX
14 5 (2.70%) MVS
15 2 (1.08%) Windows 8
16 1 (0.54%) Mac OS X
Processes & Methodologies
1 102 (55.14%) ITIL
2 83 (44.86%) Service Delivery
3 40 (21.62%) Business Continuity
3 40 (21.62%) Project Management
4 35 (18.92%) Incident Management
5 29 (15.68%) Change Management
5 29 (15.68%) High Availability
6 28 (15.14%) Problem Management
7 20 (10.81%) Release Management
8 16 (8.65%) Root Cause Analysis
9 15 (8.11%) Configuration Management
10 14 (7.57%) Compliance Management
11 12 (6.49%) ITIL V3
11 12 (6.49%) QMS
12 11 (5.95%) Quality Management
13 10 (5.41%) Application Packaging
13 10 (5.41%) SOA
14 9 (4.86%) Content Management
14 9 (4.86%) Security Management
15 8 (4.32%) Validation
Programming Languages
1 34 (18.38%) SQL
2 17 (9.19%) Perl
3 8 (4.32%) Java
4 7 (3.78%) Korn
5 6 (3.24%) JCL
5 6 (3.24%) PL/SQL
6 5 (2.70%) C
6 5 (2.70%) C++
6 5 (2.70%) REXX
6 5 (2.70%) Shell Script
7 4 (2.16%) PowerShell
7 4 (2.16%) VB
8 2 (1.08%) Bash Shell
8 2 (1.08%) C#
9 1 (0.54%) COBOL
9 1 (0.54%) Python
9 1 (0.54%) T-SQL
Qualifications
1 94 (50.81%) Security Cleared
2 76 (41.08%) SC Cleared
3 34 (18.38%) Degree
4 32 (17.30%) BPSS Clearance
5 25 (13.51%) Microsoft Certification
6 13 (7.03%) RHCE
7 12 (6.49%) MCSE
8 8 (4.32%) DV Cleared
9 2 (1.08%) IBM AIX Certification
9 2 (1.08%) VMware Certified Professional (VCP)
10 1 (0.54%) BC Cleared
10 1 (0.54%) CCA
10 1 (0.54%) CCNA
10 1 (0.54%) Cisco Certification
10 1 (0.54%) Citrix Certification
10 1 (0.54%) MCP
10 1 (0.54%) MCSA
Quality Assurance & Compliance
1 32 (17.30%) SLA
2 23 (12.43%) Disclosure Scotland
3 9 (4.86%) ISO 9001
4 1 (0.54%) QA
System Software
1 91 (49.19%) Active Directory
2 53 (28.65%) VMware Infrastructure
2 53 (28.65%) XenApp
3 46 (24.86%) Microsoft App-V
4 45 (24.32%) XenServer
5 44 (23.78%) XenDesktop
6 14 (7.57%) KVM
7 13 (7.03%) Oracle RAC
8 11 (5.95%) Terminal Services
8 11 (5.95%) vSphere
9 7 (3.78%) Hyper-V
10 5 (2.70%) NFS
10 5 (2.70%) Time Sharing Option
11 2 (1.08%) Brightmail
11 2 (1.08%) GPFS
11 2 (1.08%) Veritas Volume Manager
11 2 (1.08%) Virtual Machines
11 2 (1.08%) VMware Workstation
12 1 (0.54%) Tivoli Workload Scheduler
12 1 (0.54%) VMware ESX
Systems Management
1 43 (23.24%) XenMobile
2 42 (22.70%) SafeCom
3 32 (17.30%) EdgeSight
4 14 (7.57%) Microsoft Clustering
5 12 (6.49%) EMC NetWorker
6 11 (5.95%) OpenView
6 11 (5.95%) Perfmon
7 10 (5.41%) OpenView Configuration Management
7 10 (5.41%) Tivoli
8 9 (4.86%) HP SIM
9 8 (4.32%) NetBackup
10 7 (3.78%) SCCM
11 6 (3.24%) HP Data Protector
11 6 (3.24%) Tivoli Storage Manager
12 4 (2.16%) Control-M
12 4 (2.16%) Symantec Endpoint Protection
13 3 (1.62%) HP SiteScope
14 2 (1.08%) MOM
14 2 (1.08%) Symantec Enterprise Vault
15 1 (0.54%) Systems Management Server (SMS)
Vendors
1 109 (58.92%) Microsoft
2 105 (56.76%) HP
3 74 (40.00%) Citrix
4 63 (34.05%) VMware
5 49 (26.49%) Oracle
6 47 (25.41%) ThinPrint
7 41 (22.16%) SAP
8 35 (18.92%) AppSense
9 30 (16.22%) Red Hat
10 26 (14.05%) IBM
11 19 (10.27%) ServiceNow
12 17 (9.19%) CA
13 12 (6.49%) EMC
13 12 (6.49%) Symantec
14 10 (5.41%) Lotus
15 6 (3.24%) Intel Security
16 5 (2.70%) BMC
16 5 (2.70%) Trend Micro
17 4 (2.16%) Lumension
17 4 (2.16%) Sun