2nd Line Desktop Support Engineer Contracts in the UK excluding London

Second Line Desktop Support Engineer
UK > UK excluding London

The median Second Line Desktop Support Engineer daily rate in the UK excluding London is £195 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 377 425 459
Rank change year-on-year +48 +34 -47
Contract jobs requiring a 2nd Line Desktop Support Engineer 16 34 50
As % of all contract jobs advertised in the UK excluding London 0.077% 0.14% 0.16%
As % of the Job Titles category 0.083% 0.15% 0.17%
Number of daily rates quoted 11 27 35
10th Percentile £122 - £124
25th Percentile £174 £200 £145
Median daily rate (50th Percentile) £195 £204 £188
Median % change year-on-year -4.41% +8.80% +25.00%
75th Percentile £203 £228 £206
90th Percentile - £250 £250
UK median daily rate £193 £208 £190
% change year-on-year -7.27% +9.26% +19.12%
Number of hourly rates quoted 0 0 3
10th Percentile - - £12.04
25th Percentile - - £12.26
Median hourly rate - - £13.28
75th Percentile - - £18.85
90th Percentile - - £21.79
UK median hourly rate - £23.50 £13.28
% change year-on-year - +77.02% -36.94%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,264 22,670 29,611
% of contract IT jobs with a recognized job title 92.65% 94.17% 95.84%
Number of daily rates quoted 11,778 15,896 20,739
10th Percentile £213 £225 £200
25th Percentile £363 £395 £363
Median daily rate (50th Percentile) £492 £500 £475
Median % change year-on-year -1.60% +5.26% +11.76%
75th Percentile £598 £595 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,236 1,165 1,484
10th Percentile £12.50 £13.45 £12.02
25th Percentile £15.75 £18.09 £14.25
Median hourly rate £38.50 £42.50 £19.50
Median % change year-on-year -9.41% +117.95% +2.63%
75th Percentile £61.30 £65.00 £42.50
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.00 £45.00 £23.46
% change year-on-year -20.00% +91.86% +3.42%

2nd Line Desktop Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd Line Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support Engineer in the UK excluding London.

Daily rate trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support Engineer in the UK excluding London.

Hourly rate trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support Engineer within the UK excluding London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +34 8 £195 +44.44%
South East 0 4 £215 +5.13%
Yorkshire - 4 £198 -
South West +8 3 £190 -9.52% 1
North West +25 2 £122 -9.63%
North East +20 2 £195 -
Northern Ireland - 1 - -
2nd Line Desktop Support Engineer
UK

2nd Line Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 29 April 2024, 2nd Line Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 2nd Line Desktop Support Engineer in the job title.

1 10 (62.50%) Windows
2 8 (50.00%) Microsoft Office
2 8 (50.00%) Microsoft
2 8 (50.00%) Microsoft 365
3 5 (31.25%) SCCM
3 5 (31.25%) Active Directory
3 5 (31.25%) Service Management
4 4 (25.00%) Microsoft Exchange
4 4 (25.00%) ITIL
4 4 (25.00%) ServiceNow
5 3 (18.75%) Patch Management
5 3 (18.75%) Manufacturing
5 3 (18.75%) Degree
5 3 (18.75%) Asset Management
5 3 (18.75%) Apple
5 3 (18.75%) Customer Experience
6 2 (12.50%) Customer Requirements
6 2 (12.50%) Customer Service
6 2 (12.50%) Public Sector
6 2 (12.50%) Inventory Management
6 2 (12.50%) Social Skills
6 2 (12.50%) Presentation Skills
6 2 (12.50%) Digital Marketing
6 2 (12.50%) Systems Management Server (SMS)
6 2 (12.50%) Business Intelligence
6 2 (12.50%) SLA
6 2 (12.50%) Smartphone
6 2 (12.50%) Electronics
6 2 (12.50%) Telecoms
6 2 (12.50%) Finance

2nd Line Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) Microsoft Exchange
2 1 (6.25%) Exchange Server 2007
2 1 (6.25%) Exchange Server 2013
2 1 (6.25%) SharePoint
Applications
1 8 (50.00%) Microsoft Office
Cloud Services
1 8 (50.00%) Microsoft 365
2 2 (12.50%) OneDrive
Communications & Networking
1 1 (6.25%) Cisco IOS
1 1 (6.25%) DNS
1 1 (6.25%) HTTP
1 1 (6.25%) TCP/IP
General
1 3 (18.75%) Manufacturing
2 2 (12.50%) Analytical Skills
2 2 (12.50%) Electronics
2 2 (12.50%) Finance
2 2 (12.50%) Marketing
2 2 (12.50%) Presentation Skills
2 2 (12.50%) Public Sector
2 2 (12.50%) Social Skills
2 2 (12.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (6.25%) CSS
1 1 (6.25%) XML
Miscellaneous
1 2 (12.50%) CMDB
1 2 (12.50%) Smartphone
2 1 (6.25%) Blackberry
2 1 (6.25%) Self-Motivation
2 1 (6.25%) Video Conferencing
Operating Systems
1 10 (62.50%) Windows
2 2 (12.50%) Apple iOS
2 2 (12.50%) Mac OS
2 2 (12.50%) Windows 10
3 1 (6.25%) Android
3 1 (6.25%) Mac OS X
3 1 (6.25%) Windows 7
Processes & Methodologies
1 5 (31.25%) Service Management
2 4 (25.00%) ITIL
3 3 (18.75%) Asset Management
3 3 (18.75%) Customer Experience
3 3 (18.75%) Patch Management
4 2 (12.50%) Business Intelligence
4 2 (12.50%) Customer Requirements
4 2 (12.50%) Customer Service
4 2 (12.50%) Digital Marketing
4 2 (12.50%) Inventory Management
4 2 (12.50%) Programme Management
4 2 (12.50%) Software Deployment
5 1 (6.25%) Incident Management
5 1 (6.25%) IT Asset Management
5 1 (6.25%) Migration
5 1 (6.25%) Roadmaps
5 1 (6.25%) Technology Roadmap
Programming Languages
1 1 (6.25%) JavaScript
Qualifications
1 3 (18.75%) Degree
2 2 (12.50%) Security Cleared
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 5 (31.25%) Active Directory
Systems Management
1 5 (31.25%) SCCM
2 2 (12.50%) Microsoft Intune
2 2 (12.50%) Systems Management Server (SMS)
3 1 (6.25%) AirWatch
3 1 (6.25%) Jamf Pro
Vendors
1 8 (50.00%) Microsoft
2 4 (25.00%) ServiceNow
3 3 (18.75%) Apple
4 2 (12.50%) SAP
5 1 (6.25%) Cisco
5 1 (6.25%) HP
5 1 (6.25%) Remedy