Incident Management Contracts in the UK excluding London

Incident Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 107 96 131
Rank change year-on-year -11 +35 +32
Contract jobs citing Incident Management 419 613 617
As % of all contract jobs advertised in the UK excluding London 2.05% 2.61% 2.03%
As % of the Processes & Methodologies category 2.42% 2.92% 2.28%
Number of daily rates quoted 191 370 343
10th Percentile £176 £200 £150
25th Percentile £313 £313 £263
Median daily rate (50th Percentile) £510 £450 £425
Median % change year-on-year +13.33% +5.88% +8.63%
75th Percentile £575 £575 £525
90th Percentile £763 £650 £607
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 129 109 145
10th Percentile - £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £15.90 £19.81 £15.50
Median % change year-on-year -19.74% +27.81% +3.33%
75th Percentile £21.37 £22.00 £20.56
90th Percentile £26.60 £44.40 £22.25
UK median hourly rate £16.23 £19.81 £15.50
% change year-on-year -18.07% +27.81% -3.13%

All Process and Methodology Skills
UK excluding London

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,297 21,007 27,024
As % of all contract IT jobs advertised in the UK excluding London 84.45% 89.55% 88.94%
Number of daily rates quoted 10,312 14,549 18,866
10th Percentile £250 £256 £235
25th Percentile £378 £400 £386
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 2,055 1,290 1,325
10th Percentile £12.32 £11.00 £12.22
25th Percentile £15.17 £15.41 £14.00
Median hourly rate £38.00 £35.00 £20.00
Median % change year-on-year +8.57% +75.00% -6.98%
75th Percentile £61.25 £65.00 £46.17
90th Percentile £72.90 £73.75 £60.00
UK median hourly rate £36.50 £36.00 £25.18
% change year-on-year +1.39% +42.97% +2.78%

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Incident Management in the UK excluding London.

Daily rate trend for Incident Management in the UK excluding London

Incident Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 9 May 2024.

Daily rate histogram for Incident Management in the UK excluding London

Incident Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Incident Management in the UK excluding London.

Hourly rate trend for Incident Management in the UK excluding London

Incident Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Incident Management in the UK excluding London over the 6 months to 9 May 2024.

Hourly rate histogram for Incident Management in the UK excluding London

Incident Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East 0 97 £488 -2.50% 52
East of England -3 96 £301 -8.71% 37
South West +51 78 £520 +15.56% 29
North of England -39 78 £550 +10.00% 58
Midlands +32 62 £438 -11.39% 48
West Midlands +31 62 £438 -20.45% 36
Yorkshire +4 42 £582 +23.83% 23
North West -52 36 £525 +2.94% 25
Scotland +6 26 £515 +17.05% 10
Northern Ireland +3 6 - - 4
Wales +9 1 £190 -44.73% 7
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (2.63%) Microsoft Exchange
2 10 (2.39%) SharePoint
3 6 (1.43%) Confluence
4 3 (0.72%) Apache
4 3 (0.72%) Skype for Business
5 1 (0.24%) JBoss
5 1 (0.24%) nginx
5 1 (0.24%) Oracle Application Server
5 1 (0.24%) Oracle Spatial
5 1 (0.24%) Tomcat
5 1 (0.24%) WebLogic
Applications
1 47 (11.22%) Microsoft Excel
2 44 (10.50%) Microsoft PowerPoint
3 12 (2.86%) Microsoft Office
Business Applications
1 2 (0.48%) Remedy ITSM
2 1 (0.24%) SAP Retail
2 1 (0.24%) Temenos T24
2 1 (0.24%) Unit4 Business World
Cloud Services
1 63 (15.04%) Microsoft 365
2 34 (8.11%) Azure
3 10 (2.39%) AWS
4 9 (2.15%) Azure Monitor
5 8 (1.91%) Azure DevOps
5 8 (1.91%) Azure Functions
5 8 (1.91%) Serverless
6 6 (1.43%) Power Platform
7 3 (0.72%) Azure API Management
7 3 (0.72%) Azure Data Factory
7 3 (0.72%) Azure Key Vault
7 3 (0.72%) Azure Logic Apps
7 3 (0.72%) Entra ID
7 3 (0.72%) OCI
7 3 (0.72%) Oracle Service Cloud
7 3 (0.72%) PaaS
8 2 (0.48%) Cloud Computing
8 2 (0.48%) Mimecast
8 2 (0.48%) OneDrive
8 2 (0.48%) SaaS
Communications & Networking
1 41 (9.79%) Wi-Fi
2 24 (5.73%) Firewall
3 19 (4.53%) Network Security
4 18 (4.30%) WAN
5 14 (3.34%) DNS
5 14 (3.34%) SAN
5 14 (3.34%) VPN
6 9 (2.15%) BGP
6 9 (2.15%) DHCP
6 9 (2.15%) IPsec
6 9 (2.15%) LAN
6 9 (2.15%) MPLS
7 7 (1.67%) Cisco ASA
7 7 (1.67%) Wireless
8 6 (1.43%) Cisco ISE
8 6 (1.43%) TCP/IP
9 5 (1.19%) HTTP
9 5 (1.19%) SD-WAN
10 4 (0.95%) SCCP
11 3 (0.72%) Broadband
Database & Business Intelligence
1 8 (1.91%) SQL Server
2 6 (1.43%) Power BI
3 3 (0.72%) Azure SQL Database
3 3 (0.72%) Elasticsearch
3 3 (0.72%) NoSQL
3 3 (0.72%) PostgreSQL
3 3 (0.72%) SQL Server Integration Services
4 2 (0.48%) MySQL
5 1 (0.24%) Apache Hive
5 1 (0.24%) Data Mining
5 1 (0.24%) DB2
5 1 (0.24%) GIS
5 1 (0.24%) Hadoop
5 1 (0.24%) Oracle Database 12c
5 1 (0.24%) Oracle Reports
5 1 (0.24%) RDBMS
5 1 (0.24%) Relational Database
5 1 (0.24%) Spatial Data
5 1 (0.24%) SQLite
5 1 (0.24%) Tableau
Development Applications
1 17 (4.06%) JIRA
2 3 (0.72%) Git
2 3 (0.72%) Sonatype Nexus
2 3 (0.72%) Visual Studio
3 2 (0.48%) Bitbucket
3 2 (0.48%) Cypress.io
3 2 (0.48%) JMeter
3 2 (0.48%) Selenium
4 1 (0.24%) GoCD
4 1 (0.24%) IDA Disassembler
4 1 (0.24%) JUnit
4 1 (0.24%) Oracle Forms
General
1 160 (38.19%) Social Skills
2 53 (12.65%) Public Sector
3 37 (8.83%) Retail
4 36 (8.59%) Analytical Skills
5 33 (7.88%) Telecoms
6 21 (5.01%) Finance
7 20 (4.77%) Legal
8 9 (2.15%) German Language
9 6 (1.43%) Influencing Skills
9 6 (1.43%) Manufacturing
10 4 (0.95%) Automotive
10 4 (0.95%) Banking
10 4 (0.95%) Electronics
10 4 (0.95%) Marketing
10 4 (0.95%) Organisational Skills
10 4 (0.95%) Presentation Skills
11 3 (0.72%) Documentation Skills
11 3 (0.72%) Hungarian Language
11 3 (0.72%) Military
12 2 (0.48%) Inclusion and Diversity
Job Titles
1 175 (41.77%) Analyst
2 113 (26.97%) Service Analyst
3 99 (23.63%) Service Desk Analyst
4 32 (7.64%) Senior
5 27 (6.44%) Customer Analyst
5 27 (6.44%) Customer Service Analyst
6 22 (5.25%) Incident Manager
7 19 (4.53%) Consultant
8 18 (4.30%) Lead
9 16 (3.82%) Support Engineer
10 15 (3.58%) 1st Line Service Desk Analyst
10 15 (3.58%) Cyber Defence Analyst
11 14 (3.34%) Call Centre Analyst
12 13 (3.10%) Security Analyst
13 12 (2.86%) Problem Manager
13 12 (2.86%) Senior Analyst
13 12 (2.86%) Service Manager
13 12 (2.86%) SOC Analyst
14 11 (2.63%) IT Support
14 11 (2.63%) SIEM Consultant
Libraries, Frameworks & Software Standards
1 9 (2.15%) .NET
2 8 (1.91%) CSS
2 8 (1.91%) XML
3 5 (1.19%) AngularJS
4 4 (0.95%) .NET Framework
5 3 (0.72%) ARM Templates
5 3 (0.72%) HTML
5 3 (0.72%) JSON
5 3 (0.72%) LDAP
5 3 (0.72%) OAuth
5 3 (0.72%) OpenID
5 3 (0.72%) Regular Expression
5 3 (0.72%) REST
5 3 (0.72%) SOAP
6 2 (0.48%) .NET Core
6 2 (0.48%) Elastic Stack
6 2 (0.48%) Jest
6 2 (0.48%) Kafka
6 2 (0.48%) Middleware
6 2 (0.48%) Node.js
Miscellaneous
1 76 (18.14%) Management Information System
2 56 (13.37%) Cyber Kill Chain
3 53 (12.65%) Cyber Defence
4 52 (12.41%) Cyber Threat
5 19 (4.53%) PKI
6 10 (2.39%) Analytical Mindset
6 10 (2.39%) Data Centre
6 10 (2.39%) Distributed Systems
7 9 (2.15%) CMDB
8 7 (1.67%) Self-Motivation
9 6 (1.43%) Operational Technology
10 4 (0.95%) Security Operations Centre
11 3 (0.72%) Cloud Native
12 2 (0.48%) Data Protection Act
12 2 (0.48%) Driving Licence
12 2 (0.48%) iPhone
12 2 (0.48%) Public Cloud
12 2 (0.48%) Taxonomies
13 1 (0.24%) Data Structures
13 1 (0.24%) Enterprise Cloud
Operating Systems
1 39 (9.31%) Windows
2 22 (5.25%) Linux
3 13 (3.10%) Unix
4 10 (2.39%) Mac OS X
5 9 (2.15%) Windows Server
6 8 (1.91%) Windows 10
7 6 (1.43%) Android
7 6 (1.43%) Apple iOS
8 5 (1.19%) Windows Server 2019
9 4 (0.95%) Windows Server 2016
10 2 (0.48%) Mac OS
10 2 (0.48%) VMS
11 1 (0.24%) Red Hat Enterprise Linux
11 1 (0.24%) Ubuntu
11 1 (0.24%) Windows Server 2012
Processes & Methodologies
1 155 (36.99%) ITIL
2 124 (29.59%) Customer Service
3 117 (27.92%) Problem-Solving
4 87 (20.76%) Problem Management
5 84 (20.05%) Cybersecurity
6 83 (19.81%) SIEM
7 75 (17.90%) Service Delivery
8 73 (17.42%) Incident Response
9 64 (15.27%) Information Security
9 64 (15.27%) Mathematics
10 59 (14.08%) Root Cause Analysis
11 58 (13.84%) Mentoring
12 56 (13.37%) MITRE ATT&CK
12 56 (13.37%) Use Case
13 51 (12.17%) Protective Monitoring
14 50 (11.93%) Service Management
15 47 (11.22%) SOAR
16 41 (9.79%) Case Management
17 40 (9.55%) Change Management
17 40 (9.55%) Threat Intelligence
Programming Languages
1 20 (4.77%) PowerShell
2 11 (2.63%) JavaScript
3 8 (1.91%) Python
4 7 (1.67%) C#
5 5 (1.19%) Java
5 5 (1.19%) SQL
6 4 (0.95%) MATLAB
6 4 (0.95%) VB.NET
6 4 (0.95%) VBA
7 3 (0.72%) Shell Script
8 2 (0.48%) PHP
8 2 (0.48%) TypeScript
9 1 (0.24%) Groovy
9 1 (0.24%) Kotlin
Qualifications
1 138 (32.94%) Security Cleared
2 75 (17.90%) SC Cleared
3 57 (13.60%) DV Cleared
4 48 (11.46%) Microsoft Certification
5 41 (9.79%) A+ Certification
5 41 (9.79%) MCSA
6 32 (7.64%) Degree
7 26 (6.21%) MCP
8 16 (3.82%) Cisco Certification
9 13 (3.10%) ITIL Foundation Certificate
10 11 (2.63%) CCNP
10 11 (2.63%) ITIL Certification
11 9 (2.15%) CISSP
11 9 (2.15%) Computer Science Degree
12 6 (1.43%) BPSS Clearance
12 6 (1.43%) CCNA
12 6 (1.43%) CCSA
12 6 (1.43%) JNCIA
13 4 (0.95%) ISO 27001 Lead Auditor
13 4 (0.95%) MCSE
Quality Assurance & Compliance
1 53 (12.65%) NIST
2 39 (9.31%) NIST 800
3 31 (7.40%) SLA
4 27 (6.44%) ISO/IEC 27001
5 14 (3.34%) GDPR
6 11 (2.63%) HIPAA
7 10 (2.39%) California Consumer Privacy Act
8 9 (2.15%) HMG Security Policy Framework
9 6 (1.43%) QA
10 4 (0.95%) Data Quality
10 4 (0.95%) Disclosure Scotland
11 3 (0.72%) PCI DSS
12 2 (0.48%) NCSC
13 1 (0.24%) Accessibility
13 1 (0.24%) GRC
13 1 (0.24%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.24%) JSP 440
System Software
1 37 (8.83%) Active Directory
2 6 (1.43%) Virtual Desktop
3 3 (0.72%) BitLocker
4 1 (0.24%) Firmware
4 1 (0.24%) Snort
4 1 (0.24%) VMware ESXi
4 1 (0.24%) VMware Infrastructure
Systems Management
1 7 (1.67%) Microsoft Intune
1 7 (1.67%) SCCM
2 5 (1.19%) Ansible
2 5 (1.19%) SysTrack
3 3 (0.72%) Active Directory Federation Services
3 3 (0.72%) Kibana
3 3 (0.72%) SCOM
3 3 (0.72%) Single Sign-On
3 3 (0.72%) Terraform
4 2 (0.48%) Computer Emergency Response Teams
4 2 (0.48%) Kubernetes
4 2 (0.48%) logstash
4 2 (0.48%) Nessus
4 2 (0.48%) ZABBIX
5 1 (0.24%) Enterprise Manager Cloud Control
5 1 (0.24%) Nagios
5 1 (0.24%) Oracle Enterprise Manager
5 1 (0.24%) Red Hat Satellite
5 1 (0.24%) vCenter Server
5 1 (0.24%) WSUS
Vendors
1 147 (35.08%) Microsoft
2 74 (17.66%) ServiceNow
3 53 (12.65%) Citrix
4 22 (5.25%) Cisco
5 20 (4.77%) Juniper
6 15 (3.58%) Splunk
7 10 (2.39%) Oracle
8 9 (2.15%) CheckPoint
8 9 (2.15%) SAP
9 8 (1.91%) Palo Alto
10 7 (1.67%) Dell
10 7 (1.67%) HP
11 6 (1.43%) Blue Coat
12 5 (1.19%) New Relic
12 5 (1.19%) OpenAI
13 4 (0.95%) BT
13 4 (0.95%) NetApp
14 3 (0.72%) Apple
14 3 (0.72%) McAfee
14 3 (0.72%) Nokia