2nd Line Support Technician Contracts in the UK excluding London

Second Line Support Technician
UK > UK excluding London

The median Second Line Support Technician daily rate in the UK excluding London is £194 according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 380 436 492
Rank change year-on-year +56 +56 -52
Contract jobs requiring a 2nd Line Support Technician 8 11 18
As % of all contract jobs advertised in the UK excluding London 0.039% 0.046% 0.058%
As % of the Job Titles category 0.042% 0.049% 0.061%
Number of daily rates quoted 6 6 11
10th Percentile £156 £172 £163
25th Percentile £180 £181 £192
Median daily rate (50th Percentile) £194 £185 £240
Median % change year-on-year +4.73% -22.92% -
75th Percentile £200 £210 £266
90th Percentile £247 £223 £281
UK median daily rate £188 £185 £244
% change year-on-year +1.35% -24.10% -
Number of hourly rates quoted 0 1 1
Median hourly rate - £26.00 £20.00
Median % change year-on-year - +30.00% +60.00%
UK median hourly rate - £26.00 £32.50
% change year-on-year - -20.00% +160.00%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,104 22,515 29,589
% of contract IT jobs with a recognized job title 92.55% 94.27% 95.76%
Number of daily rates quoted 11,669 15,787 20,737
10th Percentile £213 £225 £200
25th Percentile £363 £397 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £597 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,253 1,161 1,465
10th Percentile £12.50 £13.41 £12.24
25th Percentile £15.75 £18.00 £14.25
Median hourly rate £40.00 £42.16 £19.52
Median % change year-on-year -5.11% +115.96% +2.74%
75th Percentile £61.30 £65.00 £43.50
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

2nd Line Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd Line Support Technician in the UK excluding London

2nd Line Support Technician
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Technician in the UK excluding London.

Daily rate trend for 2nd Line Support Technician in the UK excluding London

2nd Line Support Technician
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing 2nd Line Support Technician in the UK excluding London over the 6 months to 6 May 2024.

Daily rate histogram for 2nd Line Support Technician in the UK excluding London

2nd Line Support Technician
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Technician in the UK excluding London.

Hourly rate trend for 2nd Line Support Technician in the UK excluding London

2nd Line Support Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Technician within the UK excluding London region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +33 3 £200 +6.67% 3
South East +21 3 £188 +2.74% 2
East Midlands +20 2 - - 1
South West - 2 £221 - 1
West Midlands - 1 £200 - 2
2nd Line Support Technician
UK

2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 6 May 2024, 2nd Line Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 2nd Line Support Technician in the job title.

1 7 (87.50%) Windows
1 7 (87.50%) Microsoft
2 6 (75.00%) Active Directory
3 4 (50.00%) Microsoft 365
4 3 (37.50%) SCCM
4 3 (37.50%) Security Cleared
4 3 (37.50%) Microsoft Office
4 3 (37.50%) Social Skills
5 2 (25.00%) Wireless
5 2 (25.00%) Linux
5 2 (25.00%) MobileIron
5 2 (25.00%) Analytical Skills
5 2 (25.00%) SC Cleared
5 2 (25.00%) Microsoft Intune
6 1 (12.50%) Mobile Device Management
6 1 (12.50%) DV Cleared
6 1 (12.50%) Degree
6 1 (12.50%) OneDrive
6 1 (12.50%) Driving Licence
6 1 (12.50%) DBS Check
6 1 (12.50%) SharePoint
6 1 (12.50%) Microsoft Exchange
6 1 (12.50%) SLA
6 1 (12.50%) EPoS
6 1 (12.50%) BT
6 1 (12.50%) ITIL
6 1 (12.50%) Windows Server
6 1 (12.50%) Network Optimisation
6 1 (12.50%) Compliance Management
6 1 (12.50%) Problem-Solving

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Microsoft Exchange
1 1 (12.50%) SharePoint
Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 4 (50.00%) Microsoft 365
2 1 (12.50%) OneDrive
Communications & Networking
1 2 (25.00%) Wireless
General
1 3 (37.50%) Social Skills
2 2 (25.00%) Analytical Skills
3 1 (12.50%) Documentation Skills
Miscellaneous
1 1 (12.50%) Driving Licence
1 1 (12.50%) EPoS
Operating Systems
1 7 (87.50%) Windows
2 2 (25.00%) Linux
3 1 (12.50%) Windows Server
Processes & Methodologies
1 1 (12.50%) Compliance Management
1 1 (12.50%) ITIL
1 1 (12.50%) Mobile Device Management
1 1 (12.50%) Network Optimisation
1 1 (12.50%) Problem-Solving
1 1 (12.50%) Server Management
Qualifications
1 3 (37.50%) Security Cleared
2 2 (25.00%) SC Cleared
3 1 (12.50%) DBS Check
3 1 (12.50%) Degree
3 1 (12.50%) DV Cleared
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 6 (75.00%) Active Directory
Systems Management
1 3 (37.50%) SCCM
2 2 (25.00%) Microsoft Intune
Vendors
1 7 (87.50%) Microsoft
2 2 (25.00%) MobileIron
3 1 (12.50%) BT