The first table below looks at the demand for the 2nd Line Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Technician in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 560 558 566
Rank change year-on-year
-2 +8
Contract jobs requiring a 2nd Line Support Technician 34 12 18
As % of all contract IT jobs located in the UK 0.062% 0.023% 0.031%
As % of the Job Titles category 0.067% 0.025% 0.034%
Number of daily rates quoted 7 4 5
Average daily rate
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of your Daily Rate
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£173 £155 £115
Average daily rate % change year-on-year
+11.29% +34.78%
90% offered a daily rate of more than £163 £104 £86
10% offered a daily rate of more than £234 £155 £184
UK excluding London average daily rate £173 £83 £190
% change year-on-year
+109.09% -56.57%
Number of hourly rates quoted 15 3 10
Average hourly rate £15.00 £16.00 £13.96
Average hourly rate % change year-on-year
-6.25% +14.61%
90% offered a hourly rate of more than £10.50 £15.20 £11.50
10% offered a hourly rate of more than £16.00 £115.20 £15.47
UK excluding London average hourly rate £15.00 £16.00 £13.42
% change year-on-year
-6.25% +19.22%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50521 47308 53478
As % of all contract IT jobs located in the UK 92.33% 92.54% 92.55%
Number of daily rates quoted 30608 27726 29859
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £231 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1993 2123 2716
Average hourly rate £16.58 £17.50 £19.00
Average hourly rate % change year-on-year
-5.25% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

2nd Line Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 2nd Line Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the UK

2nd Line Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Technician within the UK.

2nd Line Support Technician Daily Rate Trend in the UK

2nd Line Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Technician within the UK.

2nd Line Support Technician Hourly Rate Trend in the UK

2nd Line Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Technician within the UK over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 34 £173 +11.29% 6
South East +1 13 £173 - 1
North West +2 6 - - 1
East of England -19 3 - - 3
Hampshire - 3 £170 - 1
Hertfordshire - 3 - - 2
West Yorkshire - 3 £173 - 1
Yorkshire - 3 £173 - 1
Leeds - 3 £173 - 1
London +18 2 - -
Berkshire +3 2 £263 -
West Midlands - 2 - -
City of London - 1 - -
Cheshire - 1 - - 1
Chester - 1 - - 1
Colchester - - - -
High Wycombe - - - -
Basingstoke - - - -
Berkhamsted - - - -
Brentwood - - - -
Essex - - - -
Buckinghamshire - - - -
Maidenhead - - - -
Mirfield - - - -
Potters Bar - - - -
Stafford - - - -
Swansea - - - -
Watford - - - - 1
Staffordshire - - - -
Wales - - - -

2nd Line Support Technician
Top 30 Related IT Skills

For the 6 months to 31 July 2014, IT contractor jobs within the UK that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title.

1 32 (59.26%) Windows
2 28 (51.85%) Active Directory
3 19 (35.19%) MS Office
4 16 (29.63%) Windows XP
5 15 (27.78%) Microsoft
5 15 (27.78%) Citrix
6 12 (22.22%) ITIL
7 11 (20.37%) Windows 7
7 11 (20.37%) MS Exchange
8 9 (16.67%) Windows Server 2003
9 8 (14.81%) Windows Server 2008
10 7 (12.96%) Service Delivery
10 7 (12.96%) VMware
11 6 (11.11%) TCP/IP
11 6 (11.11%) SLA
12 5 (9.26%) MS Excel
12 5 (9.26%) WAN
13 4 (7.41%) DHCP
13 4 (7.41%) Windows 2000
13 4 (7.41%) Python
13 4 (7.41%) SQL
13 4 (7.41%) NHS
14 3 (5.56%) McAfee
14 3 (5.56%) Blackberry
14 3 (5.56%) Service Management
14 3 (5.56%) Workflow
14 3 (5.56%) Oracle
14 3 (5.56%) Linux
14 3 (5.56%) IBM Notes
14 3 (5.56%) ADSL

2nd Line Support Technician
Top Related IT Skills by Category

For the 6 months to 31 July 2014, IT contractor jobs within the UK that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (20.37%) MS Exchange
2 3 (5.56%) IBM Notes
3 2 (3.70%) Blackberry Enterprise Server
3 2 (3.70%) Exchange Server 2003
4 1 (1.85%) SharePoint 2010
4 1 (1.85%) Exchange Server 2010
4 1 (1.85%) SharePoint
Applications
1 19 (35.19%) MS Office
2 5 (9.26%) MS Excel
Cloud Services
1 2 (3.70%) Office 365
Communications & Networking
1 6 (11.11%) TCP/IP
2 5 (9.26%) WAN
3 4 (7.41%) DHCP
4 3 (5.56%) ADSL
4 3 (5.56%) DNS
5 2 (3.70%) Intranet
5 2 (3.70%) LAN
6 1 (1.85%) SMS
6 1 (1.85%) VoIP
6 1 (1.85%) VPN
6 1 (1.85%) NAS
6 1 (1.85%) PABX
6 1 (1.85%) SAN
Database & Business Intelligence
1 2 (3.70%) Oracle Reports
1 2 (3.70%) Oracle ODI
2 1 (1.85%) Oracle Database
2 1 (1.85%) SQL Server
Development Applications
1 2 (3.70%) Team Foundation Server
General
1 2 (3.70%) Games
1 2 (3.70%) Retail
2 1 (1.85%) Telecoms
2 1 (1.85%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.70%) MSMQ
Miscellaneous
1 4 (7.41%) NHS
2 3 (5.56%) Blackberry
3 2 (3.70%) Thin Client
3 2 (3.70%) Fat Client
4 1 (1.85%) Management Information System
Operating Systems
1 32 (59.26%) Windows
2 16 (29.63%) Windows XP
3 11 (20.37%) Windows 7
4 9 (16.67%) Windows Server 2003
5 8 (14.81%) Windows Server 2008
6 4 (7.41%) Windows 2000
7 3 (5.56%) Linux
7 3 (5.56%) Windows Vista
8 2 (3.70%) CentOS
8 2 (3.70%) Mac OS X
8 2 (3.70%) Ubuntu
9 1 (1.85%) Debian
9 1 (1.85%) Windows 2000 Server
9 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 12 (22.22%) ITIL
2 7 (12.96%) Service Delivery
3 3 (5.56%) Service Management
3 3 (5.56%) Workflow
3 3 (5.56%) Incident Management
4 2 (3.70%) Game Development
4 2 (3.70%) Software Deployment
5 1 (1.85%) Software Distribution
5 1 (1.85%) ITIL V3
5 1 (1.85%) Change Control
5 1 (1.85%) User Acceptance Testing
5 1 (1.85%) ISMS
5 1 (1.85%) Network Management
5 1 (1.85%) Migration
5 1 (1.85%) Business Continuity
5 1 (1.85%) Information Security
5 1 (1.85%) Information Security Management
5 1 (1.85%) Security Management
Programming Languages
1 4 (7.41%) SQL
1 4 (7.41%) Python
2 2 (3.70%) VBScript
Qualifications
1 3 (5.56%) Security Cleared
2 2 (3.70%) DV Cleared
2 2 (3.70%) ITIL Certification
3 1 (1.85%) SC Cleared
Quality Assurance & Compliance
1 6 (11.11%) SLA
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) QA
System Software
1 28 (51.85%) Active Directory
2 2 (3.70%) VMware Workstation
2 2 (3.70%) Citrix Presentation Server
2 2 (3.70%) VMware Infrastructure
3 1 (1.85%) Hyper-V
3 1 (1.85%) VMware Server
3 1 (1.85%) Terminal Services
3 1 (1.85%) VMware ESX
Systems Management
1 3 (5.56%) SCCM
2 2 (3.70%) OpenView Configuration Management
3 1 (1.85%) Norton AntiVirus
3 1 (1.85%) Backup Exec
Vendors
1 15 (27.78%) Microsoft
1 15 (27.78%) Citrix
2 7 (12.96%) VMware
3 3 (5.56%) Oracle
3 3 (5.56%) McAfee
3 3 (5.56%) Lotus
4 2 (3.70%) HP
4 2 (3.70%) Splunk
5 1 (1.85%) Becrypt
5 1 (1.85%) Dell
5 1 (1.85%) Adobe
5 1 (1.85%) Red Hat
5 1 (1.85%) Symantec
Leeds
Reed Technology - UK Posting Account
Rate: £180 - £250 per day
Posted: 3 days ago
Southampton
Hays IT - Uk Posting account
Rate: £140.00 - £170.00 per day
Posted: 7 days ago