The statistics below represent IT contracts advertised across the UK that had Operational Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Operational Support Analyst
UK
Rank 562 605 584
Rank change year-on-year
+43 -21
Contract jobs requiring an Operational Support Analyst 29 13 8
As % of all contract IT jobs located in the UK 0.065% 0.026% 0.016%
As % of the Job Titles category 0.068% 0.027% 0.017%
Number of daily rates quoted 21 10 6
Median daily rate £335 £340 £340
Median daily rate % change year-on-year
-1.47% -
90% offered a daily rate of more than £325 £323 £323
10% offered a daily rate of more than £525 £465 £419
UK excluding London median daily rate £335 £330 £338
% change year-on-year
+1.51% -2.22%
Number of hourly rates quoted 1 0 0
Median hourly rate £16.00 - -
UK excluding London median hourly rate £16.00 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42377 48205 48154
As % of all contract IT jobs located in the UK 94.74% 94.76% 94.69%
Number of daily rates quoted 27593 30644 30320
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1495 1752 1913
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.12 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

Operational Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Operational Support Analyst in the job title.

Operational Support Analyst Jobs Demand Trend in the UK

Operational Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Operational Support Analyst within the UK.

Operational Support Analyst Daily Rate Trend in the UK

Operational Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Operational Support Analyst within the UK over the 3 months to 19 January 2017.

Operational Support Analyst Daily Rate Histogram in the UK

Operational Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Operational Support Analyst within the UK.

Operational Support Analyst Hourly Rate Trend in the UK

Operational Support Analyst
Top 19 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operational Support Analyst within the UK over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +56 28 £335 -1.47% 2
North East - 15 £335 -
Tyne and Wear - 15 £335 -
Newcastle upon Tyne - 14 £335 -
North West +29 7 £335 +11.66%
Lancashire - 6 £335 -
Blackpool - 6 £335 -
London +14 4 £550 +22.22%
East of England - 2 £348 - 1
Isle of Man - 2 £335 -
Norfolk - 2 £348 -
Peel - 2 £335 -
South East +19 1 - -
Yorkshire +12 1 - -
West Yorkshire +10 1 - -
Leeds +10 1 - -
Wakefield - 1 - -
Berkshire - 1 - -
Scotland - 1 £575 -

Operational Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 19 January 2017, Operational Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Operational Support Analyst in the job title.

1 29 (67.44%) Windows
2 23 (53.49%) Unix
3 21 (48.84%) Linux
4 19 (44.19%) Windows XP
5 18 (41.86%) Windows 2000
5 18 (41.86%) AIX
5 18 (41.86%) Service Management
5 18 (41.86%) WebSphere
6 16 (37.21%) Microsoft
6 16 (37.21%) MS Excel
6 16 (37.21%) Open Source
6 16 (37.21%) SaaS
6 16 (37.21%) PaaS
6 16 (37.21%) IaaS
7 15 (34.88%) ITIL
7 15 (34.88%) MS PowerPoint
8 14 (32.56%) Change Management
8 14 (32.56%) Analytical Skills
9 13 (30.23%) DevOps
9 13 (30.23%) ITSM
9 13 (30.23%) Data Management
9 13 (30.23%) Agile Software Development
10 12 (27.91%) Problem Management
11 11 (25.58%) Tandem
11 11 (25.58%) Data Analysis
11 11 (25.58%) PRINCE2
12 10 (23.26%) Release Management
13 9 (20.93%) Operational Acceptance Testing
14 8 (18.60%) Continuous Improvement
14 8 (18.60%) Banking

Operational Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (41.86%) WebSphere
2 6 (13.95%) SharePoint
3 3 (6.98%) Confluence
4 2 (4.65%) BizTalk Server
4 2 (4.65%) IIS
5 1 (2.33%) MS Exchange
5 1 (2.33%) SharePoint Server
Applications
1 16 (37.21%) MS Excel
2 15 (34.88%) MS PowerPoint
3 5 (11.63%) MS Office
Business Applications
1 1 (2.33%) Cognos Business Intelligence
1 1 (2.33%) Cognos TM1
1 1 (2.33%) HFM
1 1 (2.33%) Oracle Financials
1 1 (2.33%) Oracle Procure-to-Pay
Cloud Services
1 16 (37.21%) IaaS
1 16 (37.21%) PaaS
1 16 (37.21%) SaaS
2 1 (2.33%) GitHub
2 1 (2.33%) Microsoft Azure
2 1 (2.33%) Office 365
Communications & Networking
1 3 (6.98%) DNS
1 3 (6.98%) Firewall
2 2 (4.65%) MPLS
3 1 (2.33%) IP Telephony
3 1 (2.33%) LAN
3 1 (2.33%) TCP/IP
3 1 (2.33%) WAN
Database & Business Intelligence
1 5 (11.63%) Data Warehouse
2 2 (4.65%) QlikView
2 2 (4.65%) Relational Database
2 2 (4.65%) SQL Server
3 1 (2.33%) Crystal Reports
3 1 (2.33%) MS Access
3 1 (2.33%) RDBMS
3 1 (2.33%) SQL Server Reporting Services
Development Applications
1 3 (6.98%) JIRA
2 2 (4.65%) Team Foundation Server
3 1 (2.33%) Atlassian Bamboo
3 1 (2.33%) Subversion
General
1 8 (18.60%) Banking
1 8 (18.60%) Finance
2 5 (11.63%) Investment Banking
3 4 (9.30%) Back Office
4 1 (2.33%) Financial Institution
4 1 (2.33%) Legal
4 1 (2.33%) Pharmaceutical
4 1 (2.33%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (11.63%) Middleware
2 1 (2.33%) Doctrine
2 1 (2.33%) FIX Protocol
Miscellaneous
1 14 (32.56%) Analytical Skills
2 11 (25.58%) Tandem
3 5 (11.63%) SWIFT
4 2 (4.65%) Client/Server
4 2 (4.65%) Data Centre
4 2 (4.65%) Mainframe
4 2 (4.65%) Management Information System
5 1 (2.33%) Data Integration
5 1 (2.33%) Economics
5 1 (2.33%) Equities
5 1 (2.33%) Foreign Exchange (FX)
Operating Systems
1 29 (67.44%) Windows
2 23 (53.49%) Unix
3 21 (48.84%) Linux
4 19 (44.19%) Windows XP
5 18 (41.86%) AIX
5 18 (41.86%) Windows 2000
6 3 (6.98%) Windows Server
6 3 (6.98%) Windows Server 2008
7 2 (4.65%) MVS
7 2 (4.65%) Windows 7
7 2 (4.65%) Windows Server 2003
Processes & Methodologies
1 18 (41.86%) Service Management
2 16 (37.21%) Open Source
3 15 (34.88%) ITIL
4 14 (32.56%) Change Management
5 13 (30.23%) Agile Software Development
5 13 (30.23%) Data Management
5 13 (30.23%) DevOps
5 13 (30.23%) ITSM
6 12 (27.91%) Problem Management
7 11 (25.58%) Data Analysis
7 11 (25.58%) PRINCE2
8 10 (23.26%) Release Management
9 9 (20.93%) Operational Acceptance Testing
10 8 (18.60%) Continuous Improvement
11 5 (11.63%) Anti-Money Laundering
11 5 (11.63%) Cash Management
12 3 (6.98%) Business Continuity
12 3 (6.98%) Business Intelligence
12 3 (6.98%) CRM
13 2 (4.65%) Service Delivery
Programming Languages
1 6 (13.95%) SQL
2 2 (4.65%) Bash Shell
2 2 (4.65%) JCL
2 2 (4.65%) PowerShell
2 2 (4.65%) T-SQL
3 1 (2.33%) Java
Qualifications
1 3 (6.98%) BPSS Clearance
1 3 (6.98%) Degree
2 2 (4.65%) Security Cleared
Quality Assurance & Compliance
1 8 (18.60%) SLA
2 6 (13.95%) Disclosure Scotland
System Software
1 2 (4.65%) Active Directory
2 1 (2.33%) Cronacle
2 1 (2.33%) Virtual Desktop
2 1 (2.33%) VMware ESX
2 1 (2.33%) VMware Infrastructure
Systems Management
1 1 (2.33%) Puppet
1 1 (2.33%) SCCM
Vendors
1 16 (37.21%) Microsoft
2 5 (11.63%) SmartStream
3 2 (4.65%) Sybase
3 2 (4.65%) Tableau
3 2 (4.65%) VMware
4 1 (2.33%) Avaya
4 1 (2.33%) Capita
4 1 (2.33%) Cognos
4 1 (2.33%) Epicor
4 1 (2.33%) IBM
4 1 (2.33%) Oracle