The statistics below represent IT contracts advertised across the UK that had Operational Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Operational Support Analyst
UK
Rank 589 616 608
Rank change year-on-year
+27 -8
Contract jobs requiring an Operational Support Analyst 6 12 8
As % of all contract IT jobs located in the UK 0.013% 0.023% 0.015%
As % of the Job Titles category 0.014% 0.024% 0.016%
Number of daily rates quoted 3 8 5
Median daily rate £350 £350 £325
Median daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £342 £297 £194
10% offered a daily rate of more than £510 £495 £340
UK excluding London median daily rate £345 £330 £200
% change year-on-year
+4.54% +65.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42991 49435 49774
As % of all contract IT jobs located in the UK 94.74% 94.99% 94.79%
Number of daily rates quoted 28051 31832 30735
Median daily rate £425 £414 £400
Median daily rate % change year-on-year
+2.65% +3.50%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £560
UK excluding London median daily rate £400 £378 £375
% change year-on-year
+5.96% +0.66%
Number of hourly rates quoted 1560 1650 1930
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.50
UK excluding London median hourly rate £17.50 £18.00 £16.84
% change year-on-year
-2.77% +6.92%

Operational Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Operational Support Analyst in the job title.

Operational Support Analyst Jobs Demand Trend in the UK

Operational Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Operational Support Analyst within the UK.

Operational Support Analyst Daily Rate Trend in the UK

Operational Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Operational Support Analyst within the UK over the 3 months to 23 February 2017.

Operational Support Analyst Daily Rate Histogram in the UK

Operational Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Operational Support Analyst within the UK.

Operational Support Analyst Hourly Rate Trend in the UK

Operational Support Analyst
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operational Support Analyst within the UK over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 6 £350 - 1
South West +12 2 - -
Somerset - 2 - -
South East +20 1 - -
London +7 1 £550 +37.50%
East of England - 1 £340 - 1
Norfolk - 1 £340 -
Newcastle upon Tyne - 1 £350 -
North East - 1 £350 -
Tyne and Wear - 1 £350 -
Berkshire - 1 - -

Operational Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 February 2017, Operational Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Operational Support Analyst in the job title.

1 28 (66.67%) Windows
2 21 (50.00%) Unix
2 21 (50.00%) Linux
3 18 (42.86%) Windows 2000
3 18 (42.86%) AIX
3 18 (42.86%) Windows XP
3 18 (42.86%) Service Management
3 18 (42.86%) WebSphere
4 16 (38.10%) Microsoft
4 16 (38.10%) MS Excel
4 16 (38.10%) Open Source
4 16 (38.10%) SaaS
4 16 (38.10%) PaaS
4 16 (38.10%) IaaS
5 15 (35.71%) ITIL
5 15 (35.71%) MS PowerPoint
6 14 (33.33%) Change Management
7 13 (30.95%) ITSM
7 13 (30.95%) Data Management
7 13 (30.95%) Agile Software Development
7 13 (30.95%) DevOps
7 13 (30.95%) Analytical Skills
8 12 (28.57%) Problem Management
9 11 (26.19%) Data Analysis
9 11 (26.19%) PRINCE2
10 10 (23.81%) Tandem
10 10 (23.81%) Release Management
11 9 (21.43%) Operational Acceptance Testing
12 8 (19.05%) Continuous Improvement
12 8 (19.05%) Banking

Operational Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (42.86%) WebSphere
2 6 (14.29%) SharePoint
3 3 (7.14%) Confluence
4 2 (4.76%) BizTalk Server
4 2 (4.76%) IIS
5 1 (2.38%) MS Exchange
5 1 (2.38%) SharePoint Server
Applications
1 16 (38.10%) MS Excel
2 15 (35.71%) MS PowerPoint
3 4 (9.52%) MS Office
Business Applications
1 1 (2.38%) Cognos Business Intelligence
1 1 (2.38%) Cognos TM1
1 1 (2.38%) HFM
1 1 (2.38%) Oracle Financials
1 1 (2.38%) Oracle Procure-to-Pay
Cloud Services
1 16 (38.10%) IaaS
1 16 (38.10%) PaaS
1 16 (38.10%) SaaS
2 1 (2.38%) GitHub
2 1 (2.38%) Microsoft Azure
2 1 (2.38%) Office 365
Communications & Networking
1 3 (7.14%) DNS
2 2 (4.76%) Firewall
3 1 (2.38%) IP Telephony
3 1 (2.38%) LAN
3 1 (2.38%) MPLS
3 1 (2.38%) TCP/IP
3 1 (2.38%) WAN
Database & Business Intelligence
1 5 (11.90%) Data Warehouse
2 2 (4.76%) QlikView
2 2 (4.76%) Relational Database
2 2 (4.76%) SQL Server
3 1 (2.38%) Crystal Reports
3 1 (2.38%) MS Access
3 1 (2.38%) RDBMS
3 1 (2.38%) SQL Server Reporting Services
Development Applications
1 3 (7.14%) JIRA
2 2 (4.76%) Team Foundation Server
3 1 (2.38%) Atlassian Bamboo
3 1 (2.38%) Subversion
General
1 8 (19.05%) Banking
2 7 (16.67%) Finance
3 5 (11.90%) Investment Banking
4 4 (9.52%) Back Office
5 1 (2.38%) Financial Institution
5 1 (2.38%) Pharmaceutical
5 1 (2.38%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (11.90%) Middleware
2 1 (2.38%) FIX Protocol
Miscellaneous
1 13 (30.95%) Analytical Skills
2 10 (23.81%) Tandem
3 5 (11.90%) SWIFT
4 2 (4.76%) AS400
4 2 (4.76%) Client/Server
4 2 (4.76%) Data Centre
4 2 (4.76%) Linux Command Line
4 2 (4.76%) Management Information System
5 1 (2.38%) Equities
5 1 (2.38%) Mainframe
Operating Systems
1 28 (66.67%) Windows
2 21 (50.00%) Linux
2 21 (50.00%) Unix
3 18 (42.86%) AIX
3 18 (42.86%) Windows 2000
3 18 (42.86%) Windows XP
4 2 (4.76%) Windows 7
4 2 (4.76%) Windows Server
4 2 (4.76%) Windows Server 2008
5 1 (2.38%) MVS
5 1 (2.38%) Windows Server 2003
Processes & Methodologies
1 18 (42.86%) Service Management
2 16 (38.10%) Open Source
3 15 (35.71%) ITIL
4 14 (33.33%) Change Management
5 13 (30.95%) Agile Software Development
5 13 (30.95%) Data Management
5 13 (30.95%) DevOps
5 13 (30.95%) ITSM
6 12 (28.57%) Problem Management
7 11 (26.19%) Data Analysis
7 11 (26.19%) PRINCE2
8 10 (23.81%) Release Management
9 9 (21.43%) Operational Acceptance Testing
10 8 (19.05%) Continuous Improvement
11 5 (11.90%) Anti-Money Laundering
11 5 (11.90%) Cash Management
12 3 (7.14%) Business Continuity
12 3 (7.14%) Business Intelligence
12 3 (7.14%) CRM
13 2 (4.76%) Service Delivery
Programming Languages
1 6 (14.29%) SQL
2 2 (4.76%) Bash Shell
2 2 (4.76%) PowerShell
2 2 (4.76%) T-SQL
3 1 (2.38%) Java
3 1 (2.38%) JCL
Qualifications
1 3 (7.14%) BPSS Clearance
1 3 (7.14%) Degree
2 2 (4.76%) Security Cleared
Quality Assurance & Compliance
1 8 (19.05%) SLA
2 6 (14.29%) Disclosure Scotland
System Software
1 1 (2.38%) Active Directory
1 1 (2.38%) Cronacle
1 1 (2.38%) Virtual Desktop
1 1 (2.38%) VMware ESX
1 1 (2.38%) VMware Infrastructure
Systems Management
1 2 (4.76%) Control-M
2 1 (2.38%) Puppet
2 1 (2.38%) SCCM
Vendors
1 16 (38.10%) Microsoft
2 5 (11.90%) SmartStream
3 2 (4.76%) Sybase
3 2 (4.76%) Tableau
3 2 (4.76%) VMware
4 1 (2.38%) Avaya
4 1 (2.38%) Capita
4 1 (2.38%) Cognos
4 1 (2.38%) Epicor
4 1 (2.38%) IBM
4 1 (2.38%) Oracle