The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Problem Management
Rank 262 220 258
Rank change year-on-year
-42 +38
Contract jobs citing Problem Management 381 441 318
As % of all contract IT jobs located in the UK 0.76% 0.90% 0.70%
As % of the Processes & Methodologies category 1.01% 1.22% 0.97%
Number of daily rates quoted 218 216 169
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £348 £330
Average daily rate % change year-on-year
+0.71% +5.30%
90% offered a daily rate of more than £170 £210 £213
10% offered a daily rate of more than £500 £475 £474
UK excluding London average daily rate £320 £345 £330
% change year-on-year
-7.24% +4.54%
Number of hourly rates quoted 13 42 12
Average hourly rate £18.50 £17.00 £14.08
Average hourly rate % change year-on-year
+8.82% +20.78%
90% offered a hourly rate of more than £11.50 £13.53 £9.15
10% offered a hourly rate of more than £36.20 £28.85 £41.70
UK excluding London average hourly rate £13.50 £16.00 £14.00
% change year-on-year
-15.62% +14.28%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
37746 36266 32728
As % of all contract IT jobs located in the UK 75.34% 74.25% 72.06%
Number of daily rates quoted 24225 22016 19460
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 992 1106 1306
Average hourly rate £25.00 £27.00 £30.00
Average hourly rate % change year-on-year
-7.40% -10.00%
90% offered a hourly rate of more than £12.00 £12.00 £12.00
10% offered a hourly rate of more than £47.50 £46.00 £45.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 29 January 2015.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 29 January 2015.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 357 £362 +5.21% 134
London -3 161 £420 +20.00% 44
South East -45 46 £300 -20.00% 29
City of London 0 40 £375 +7.14% 18
Yorkshire +8 32 £288 +2.13% 9
West Yorkshire +21 30 £275 +10.00% 5
West Midlands +8 29 £200 -45.94% 3
Leeds +9 25 £275 +10.00% 2
East of England +7 24 £330 +28.15% 16
South West -14 23 £350 +13.63% 15
Berkshire -26 20 £255 -36.25% 8
North East -5 18 £342 +5.08% 2
Newcastle upon Tyne +2 15 £370 +13.84% 2
Tyne and Wear -1 15 £370 +13.84% 2
North West -24 13 £325 -22.61% 7
East Midlands +5 12 £243 +73.21% 9
Gloucestershire -9 11 £385 +25.00% 2
Scotland -9 11 £355 -5.26% 1
Birmingham +4 9 £135 - 2
Surrey +3 9 £300 -25.00% 5
Hertfordshire +5 8 £450 +114.28% 6
Bedfordshire -8 8 £335 +28.84% 5
Buckinghamshire -14 8 £395 +31.66% 4
Bristol -4 7 £350 - 12
Wolverhampton - 7 £200 -
Essex +13 6 £275 - 5
Reading -11 6 £250 +19.04% 3
Derbyshire +19 5 £155 +19.23% 2
Cheshire -6 5 £419 +4.68% 1
Shropshire -13 5 £425 +1.19% 1

Problem Management
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 450 (51.25%) ITIL
2 248 (28.25%) Service Management
3 243 (27.68%) Windows
4 228 (25.97%) Incident Management
5 182 (20.73%) Microsoft
6 181 (20.62%) Change Management
7 175 (19.93%) Finance
8 141 (16.06%) Security Cleared
9 135 (15.38%) SLA
10 130 (14.81%) Service Delivery
11 129 (14.69%) HP
12 119 (13.55%) Configuration Management
13 117 (13.33%) SC Cleared
14 113 (12.87%) Oracle
15 107 (12.19%) Analytical Skills
16 102 (11.62%) SQL
16 102 (11.62%) VMware
17 101 (11.50%) UNIX
18 97 (11.05%) MS Office
19 94 (10.71%) MS Excel
20 91 (10.36%) Project Management
21 87 (9.91%) Active Directory
21 87 (9.91%) Linux
22 85 (9.68%) Cisco
23 81 (9.23%) Windows Server 2008
24 78 (8.88%) Windows Server 2003
25 77 (8.77%) Root Cause Analysis
26 74 (8.43%) SQL Server
27 72 (8.20%) Citrix
28 71 (8.09%) Stakeholder Management

Problem Management
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 48 (5.47%) IIS
2 45 (5.13%) Apache
3 44 (5.01%) SharePoint
4 41 (4.67%) MS Exchange
5 26 (2.96%) WebLogic
6 25 (2.85%) WebSphere
6 25 (2.85%) Tomcat
7 21 (2.39%) Blackberry Enterprise Server
8 16 (1.82%) JBoss
8 16 (1.82%) IBM HTTP Server
8 16 (1.82%) SharePoint 2013
9 15 (1.71%) WebSphere Application Server
10 12 (1.37%) AquaLogic
11 10 (1.14%) Exchange Server 2007
12 9 (1.03%) Exchange Server 2003
12 9 (1.03%) MQSeries
13 8 (0.91%) IBM Notes
13 8 (0.91%) Documentum
14 6 (0.68%) Oracle HTTP Server
15 5 (0.57%) Exchange Server 2010
Applications
1 97 (11.05%) MS Office
2 94 (10.71%) MS Excel
3 25 (2.85%) MS PowerPoint
4 15 (1.71%) MS Project
5 10 (1.14%) MS Visio
6 1 (0.11%) PowerPivot
6 1 (0.11%) Maple
Business Applications
1 9 (1.03%) Remedy ITSM
2 8 (0.91%) Oracle EBS
3 6 (0.68%) Oracle Applications
3 6 (0.68%) LatentZero
4 5 (0.57%) Oracle Procure-to-Pay
5 4 (0.46%) Maximo
5 4 (0.46%) assyst
5 4 (0.46%) Dynamics CRM
6 3 (0.34%) Oracle BPM
6 3 (0.34%) Cordys
6 3 (0.34%) Oracle General Ledger
6 3 (0.34%) SAP SD
6 3 (0.34%) Oracle Receivables
6 3 (0.34%) Oracle Payables
7 2 (0.23%) Agresso
7 2 (0.23%) WebTrends
7 2 (0.23%) SAP WM
7 2 (0.23%) SAP SRM
7 2 (0.23%) Misys Midas
7 2 (0.23%) Oracle EBS R12
Cloud Services
1 7 (0.80%) SaaS
2 5 (0.57%) PaaS
3 4 (0.46%) IaaS
3 4 (0.46%) Office 365
4 3 (0.34%) Cloud Computing
5 2 (0.23%) Microsoft Azure
5 2 (0.23%) Amazon AWS
6 1 (0.11%) SuccessFactors
Communications & Networking
1 64 (7.29%) Firewall
2 61 (6.95%) SAN
3 43 (4.90%) LAN
4 41 (4.67%) DNS
5 29 (3.30%) TCP/IP
6 28 (3.19%) WAN
7 25 (2.85%) BIG-IP
7 25 (2.85%) DHCP
8 22 (2.51%) HTTP
8 22 (2.51%) VPN
9 21 (2.39%) Internet
10 20 (2.28%) 3G
11 19 (2.16%) MPLS
12 17 (1.94%) LTE
12 17 (1.94%) SSL
13 15 (1.71%) LDAP
14 14 (1.59%) Cisco ASA
15 13 (1.48%) Cisco PIX
15 13 (1.48%) GSM
16 12 (1.37%) UMTS
Database & Business Intelligence
1 74 (8.43%) SQL Server
2 32 (3.64%) Oracle Database
3 21 (2.39%) Oracle Reports
4 16 (1.82%) SQL Server 2008
5 15 (1.71%) MySQL
5 15 (1.71%) Relational Database
6 11 (1.25%) SQL Server 2005
7 10 (1.14%) SQL Server 2000
7 10 (1.14%) Oracle Database 11g
8 9 (1.03%) RDBMS
8 9 (1.03%) Crystal Reports
9 8 (0.91%) DB2
10 7 (0.80%) SQL Server Integration Services
11 6 (0.68%) Oracle Database 10g
11 6 (0.68%) SQL Server Reporting Services
12 5 (0.57%) SQL Server 2012
12 5 (0.57%) NoSQL
12 5 (0.57%) Data Warehouse
12 5 (0.57%) MS Access
13 4 (0.46%) SAS Data Integration Studio
Development Applications
1 14 (1.59%) MSI
2 11 (1.25%) QuickTest Pro
3 10 (1.14%) LoadRunner
3 10 (1.14%) JIRA
4 9 (1.03%) Git (software)
5 8 (0.91%) Jenkins
6 7 (0.80%) Subversion
6 7 (0.80%) Facilita Forecast
7 4 (0.46%) Ant
8 3 (0.34%) Team Foundation Server
8 3 (0.34%) Lombardi
8 3 (0.34%) Introscope
8 3 (0.34%) Toad
8 3 (0.34%) Eclipse
8 3 (0.34%) Oracle Forms
8 3 (0.34%) VSS/SourceSafe
9 2 (0.23%) ERwin
9 2 (0.23%) Mercurial
9 2 (0.23%) Metasploit
9 2 (0.23%) Hudson
General
1 175 (19.93%) Finance
2 53 (6.04%) Banking
3 45 (5.13%) Telecoms
4 29 (3.30%) Retail
5 25 (2.85%) Investment Banking
6 24 (2.73%) Front Office
7 14 (1.59%) Legal
8 13 (1.48%) Back Office
9 12 (1.37%) Financial Institution
10 11 (1.25%) Manufacturing
11 10 (1.14%) Local Government
12 9 (1.03%) Law
13 7 (0.80%) French Language
13 7 (0.80%) Publishing
14 6 (0.68%) Pharmaceutical
14 6 (0.68%) Billing
14 6 (0.68%) German Language
14 6 (0.68%) Spanish Language
15 5 (0.57%) Marketing
16 3 (0.34%) General Ledger
Job Titles
1 202 (23.01%) Analyst
2 70 (7.97%) Support Analyst
3 56 (6.38%) Problem Manager
4 55 (6.26%) Service Manager
5 48 (5.47%) Developer
6 46 (5.24%) Applications Support
7 45 (5.13%) Incident Manager
8 39 (4.44%) Administrator
9 36 (4.10%) Service Analyst
9 36 (4.10%) Support Engineer
10 33 (3.76%) Desktop Support
11 31 (3.53%) Delivery Manager
12 28 (3.19%) Consultant
13 23 (2.62%) Operations Analyst
14 21 (2.39%) Network Engineer
14 21 (2.39%) Applications Support Analyst
15 20 (2.28%) Team Leader
15 20 (2.28%) Services Delivery Manager
15 20 (2.28%) Problem Analyst
15 20 (2.28%) Project Manager
Libraries, Frameworks & Software Standards
1 42 (4.78%) Middleware
2 24 (2.73%) J2EE
3 18 (2.05%) Web Services
4 15 (1.71%) .NET
5 14 (1.59%) Java EE
6 12 (1.37%) JDBC
6 12 (1.37%) JMS
7 10 (1.14%) Application Packaging
8 8 (0.91%) XML
9 6 (0.68%) SOAP
9 6 (0.68%) SAX
10 5 (0.57%) LAMP
11 4 (0.46%) HTML
11 4 (0.46%) WAP
11 4 (0.46%) JNDI
12 3 (0.34%) RabbitMQ
12 3 (0.34%) OSGi
12 3 (0.34%) Struts
12 3 (0.34%) CSS
12 3 (0.34%) XSLT
Miscellaneous
1 107 (12.19%) Analytical Skills
2 68 (7.74%) Management Information System
3 39 (4.44%) Blackberry
4 22 (2.51%) Clustering
4 22 (2.51%) CMDB
5 15 (1.71%) Computer Science
5 15 (1.71%) Fixed Income
6 13 (1.48%) Replication
7 12 (1.37%) Equities
8 11 (1.25%) Statistics
9 10 (1.14%) Enterprise Software
10 9 (1.03%) Derivative
10 9 (1.03%) Fat Client
10 9 (1.03%) Thin Client
11 8 (0.91%) Mainframe
11 8 (0.91%) Smartphone
11 8 (0.91%) PKI
11 8 (0.91%) iSeries
11 8 (0.91%) Data Extraction
11 8 (0.91%) Mobile App
Operating Systems
1 243 (27.68%) Windows
2 101 (11.50%) UNIX
3 87 (9.91%) Linux
4 81 (9.23%) Windows Server 2008
5 78 (8.88%) Windows Server 2003
6 71 (8.09%) Windows 7
7 32 (3.64%) Windows XP
7 32 (3.64%) Red Hat Enterprise Linux
8 29 (3.30%) Windows Server 2012
9 19 (2.16%) Solaris
10 18 (2.05%) Windows 8
11 13 (1.48%) Windows 2000
12 8 (0.91%) AIX
12 8 (0.91%) Windows Vista
13 7 (0.80%) Mac OS X
14 6 (0.68%) CentOS
14 6 (0.68%) Mac OS
14 6 (0.68%) Apple iOS
15 5 (0.57%) HPUX
16 2 (0.23%) SUSE Linux Enterprise Server
Processes & Methodologies
1 450 (51.25%) ITIL
2 248 (28.25%) Service Management
3 228 (25.97%) Incident Management
4 181 (20.62%) Change Management
5 130 (14.81%) Service Delivery
6 119 (13.55%) Configuration Management
7 91 (10.36%) Project Management
8 77 (8.77%) Root Cause Analysis
9 71 (8.09%) Stakeholder Management
10 69 (7.86%) Release Management
11 65 (7.40%) ITSM
12 55 (6.26%) Continuous Improvement
13 49 (5.58%) Performance Management
14 48 (5.47%) Disaster Recovery
15 46 (5.24%) Business Continuity
15 46 (5.24%) ITIL V3
16 45 (5.13%) Business Intelligence
17 44 (5.01%) Knowledge Management
18 38 (4.33%) Capacity Management
19 35 (3.99%) Coaching
Programming Languages
1 102 (11.62%) SQL
2 58 (6.61%) Java
3 28 (3.19%) Perl
4 27 (3.08%) Shell Script
5 22 (2.51%) PowerShell
6 20 (2.28%) PL/SQL
7 19 (2.16%) VB
8 14 (1.59%) Python
8 14 (1.59%) Bash Shell
9 13 (1.48%) VBScript
10 12 (1.37%) VBA
11 11 (1.25%) C
12 10 (1.14%) C#
13 7 (0.80%) C-shell
13 7 (0.80%) Korn
13 7 (0.80%) Ruby
13 7 (0.80%) Jython
14 6 (0.68%) T-SQL
15 4 (0.46%) JavaScript
15 4 (0.46%) WebLogic Scripting Tool
Qualifications
1 141 (16.06%) Security Cleared
2 117 (13.33%) SC Cleared
3 52 (5.92%) Degree
4 49 (5.58%) ITIL Certification
5 32 (3.64%) Microsoft Certification
6 30 (3.42%) Cisco Certification
7 19 (2.16%) CCNA
8 18 (2.05%) CCNP
9 15 (1.71%) MCP
10 14 (1.59%) MCITP
11 13 (1.48%) VMware Certified Professional (VCP)
12 8 (0.91%) MCSE
12 8 (0.91%) CCSA
13 7 (0.80%) RHCT
13 7 (0.80%) CCSE
13 7 (0.80%) CISSP
13 7 (0.80%) CCIE
13 7 (0.80%) CCSP
13 7 (0.80%) ITIL Foundation Certificate
14 6 (0.68%) ISTQB
Quality Assurance & Compliance
1 135 (15.38%) SLA
2 40 (4.56%) QA
3 14 (1.59%) ISO 9001
4 11 (1.25%) ISO/IEC 27001
5 7 (0.80%) PCI DSS
6 2 (0.23%) Sarbanes-Oxley
6 2 (0.23%) RosettaNet
6 2 (0.23%) COBIT
6 2 (0.23%) Solvency II
7 1 (0.11%) ISO/IEC 20000
7 1 (0.11%) BS15000
7 1 (0.11%) ISO 9000
System Software
1 87 (9.91%) Active Directory
2 71 (8.09%) VMware Infrastructure
3 29 (3.30%) XenApp
4 24 (2.73%) vSphere
5 19 (2.16%) Hyper-V
6 14 (1.59%) VMware ESXi
7 13 (1.48%) VMware ESX
8 12 (1.37%) NLBS
9 11 (1.25%) XenDesktop
9 11 (1.25%) Xen
10 9 (1.03%) Citrix Presentation Server
10 9 (1.03%) Microsoft App-V
10 9 (1.03%) Terminal Services
11 8 (0.91%) Firmware
11 8 (0.91%) UAG
12 7 (0.80%) NFS
13 6 (0.68%) Squid
14 5 (0.57%) Oracle RAC
15 4 (0.46%) KVM
15 4 (0.46%) Oracle RMAN
Systems Management
1 37 (4.21%) SCCM
2 21 (2.39%) WSUS
3 20 (2.28%) OpenView
4 16 (1.82%) Tivoli
4 16 (1.82%) NetBackup
5 13 (1.48%) SCOM
6 12 (1.37%) HP Quality Center
6 12 (1.37%) Puppet
7 10 (1.14%) Control-M
8 9 (1.03%) McAfee ePO
9 8 (0.91%) OpenView Configuration Management
9 8 (0.91%) Cisco CUCM
10 7 (0.80%) Backup Exec
10 7 (0.80%) SCSM
11 6 (0.68%) Norton AntiVirus
11 6 (0.68%) ServiceCenter
11 6 (0.68%) HP SIM
12 5 (0.57%) Opscode Chef
12 5 (0.57%) Netcool
12 5 (0.57%) Tivoli Storage Manager
Vendors
1 182 (20.73%) Microsoft
2 129 (14.69%) HP
3 113 (12.87%) Oracle
4 102 (11.62%) VMware
5 85 (9.68%) Cisco
6 72 (8.20%) Citrix
7 52 (5.92%) IBM
8 42 (4.78%) Red Hat
9 33 (3.76%) CheckPoint
10 30 (3.42%) EMC
10 30 (3.42%) Remedy
11 27 (3.08%) SAP
12 26 (2.96%) NetApp
12 26 (2.96%) ServiceNow
13 23 (2.62%) F5
14 19 (2.16%) Dell
15 18 (2.05%) BMC
16 16 (1.82%) Business Objects
17 14 (1.59%) Informatica
17 14 (1.59%) Juniper
Derby, Derbyshire
Lorien Resourcing
Rate: £15.00 - £17.00 per hour
Posted: 17 hours ago
Manchester
Hays IT - Uk Posting account
Rate: Negotiable
Posted: 19 hours ago
Bristol, Somerset
Executive Resource Group Ltd
Posted: Yesterday
Leicester, Leicestershire
Experis Ltd
Rate: £320 - £350 per day
Posted: Yesterday
Telford, Shropshire
Experis Ltd
Rate: Market Rates
Posted: 2 days ago
South Wales
Hays IT - Uk Posting account
Rate: £350.00 - £400.00 per day
Posted: 2 days ago
Halifax, West Yorkshire
The Bridge Ltd
Rate: Unspecified Market Rate
Posted: 2 days ago
City, London
Experis Ltd
Rate: Market Rates
Posted: 2 days ago
City, London
Harris Global
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £492.19 per day
Posted: 2 days ago
Hook, Hampshire
LA International
Posted: 3 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 3 days ago
Surrey
CRL
Rate: From £250 to £350 per day
Posted: 3 days ago
City, London
ReThink Recruitment
Rate: £350 - £400 per day
Posted: 6 days ago
London
Computer Futures
Rate: competitive
Posted: 7 days ago
East Midlands
Nigel Frank International Limited - Newcastle
Posted: 13 days ago
South East London
TFL
Rate: From £55,000 to £75,000 per annum + Excellent Benefits
Posted: 14 days ago
London
Hays IT - Uk Posting account
Rate: £350.00 - £400.00 per day
Posted: 22 days ago
Cardiff
Hays IT - Uk Posting account
Rate: £300.00 - £400 per day
Posted: 23 days ago
South Wales
CPS Group
Rate: £275 - £330 per day
Posted: 24 days ago