The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Problem Management
Rank 252 244 232
Rank change year-on-year
-8 -12
Contract jobs citing Problem Management 455 415 426
As % of all contract IT jobs located in the UK 0.81% 0.80% 0.82%
As % of the Processes & Methodologies category 1.10% 1.09% 1.15%
Number of daily rates quoted 283 238 209
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £168 £166 £174
10% offered a daily rate of more than £475 £475 £530
UK excluding London average daily rate £328 £341 £300
% change year-on-year
-4.02% +13.75%
Number of hourly rates quoted 21 20 28
Average hourly rate £22.65 £20.75 £19.45
Average hourly rate % change year-on-year
+9.15% +6.68%
90% offered a hourly rate of more than £13.02 £13.18 £11.65
10% offered a hourly rate of more than £33.60 £27.50 £36.50
UK excluding London average hourly rate £21.80 £20.75 £19.00
% change year-on-year
+5.06% +9.21%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41296 38155 37115
As % of all contract IT jobs located in the UK 73.66% 73.78% 71.37%
Number of daily rates quoted 26858 23661 21624
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £275 £273 £270
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 1160 1161 1471
Average hourly rate £25.00 £26.00 £29.25
Average hourly rate % change year-on-year
-3.84% -11.11%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £48.03 £45.00 £46.50
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 26 November 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 26 November 2014.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 429 £350 - 131
London -17 172 £375 +1.48% 41
South East -16 67 £350 -7.59% 25
North East 0 42 £335 +91.42% 4
City of London +16 40 £380 +21.60% 17
Berkshire +12 36 £378 -5.62% 8
Tyne and Wear -6 36 £350 +100.00% 2
Newcastle upon Tyne -6 35 £350 +100.00% 2
Yorkshire +4 32 £370 +64.44% 18
West Yorkshire +16 29 £400 +116.21% 7
North West -2 29 £325 -10.95% 14
East Midlands +14 25 £250 +108.33% 3
South West -16 24 £375 +33.33% 8
Leeds +5 22 £350 +89.18% 5
East of England -4 19 £350 +32.07% 16
West Midlands -25 18 £205 -44.40% 2
Manchester -10 14 £325 +31.31% 11
Scotland -12 14 £403 +12.98% 2
Hampshire -29 13 £245 -2.00% 7
Reading +19 12 £329 -17.81% 1
Cheshire +9 11 £388 - 3
Derbyshire +4 11 £256 +113.54%
Edinburgh -2 8 £403 +11.96% 1
Gloucestershire -6 8 £420 +46.08%
Kent +4 7 £388 +10.71% 3
Bristol -6 7 £375 - 5
Warrington -9 7 £400 +6.66%
Buckinghamshire -11 7 - - 3
Newbury +5 6 £438 -16.86%
Gloucester +1 5 £425 +47.82%

Problem Management
Top 30 Related IT Skills

For the 6 months to 26 November 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 460 (49.62%) ITIL
2 254 (27.40%) Windows
3 243 (26.21%) Incident Management
4 230 (24.81%) Service Management
5 185 (19.96%) Microsoft
6 173 (18.66%) Finance
7 165 (17.80%) Security Cleared
8 158 (17.04%) Change Management
9 144 (15.53%) SLA
10 142 (15.32%) HP
11 130 (14.02%) SC Cleared
12 129 (13.92%) Service Delivery
13 123 (13.27%) Analytical Skills
14 120 (12.94%) Oracle
15 118 (12.73%) Active Directory
16 112 (12.08%) Configuration Management
17 107 (11.54%) MS Excel
18 104 (11.22%) MS Office
19 99 (10.68%) Windows Server 2008
20 98 (10.57%) UNIX
21 92 (9.92%) SQL
22 88 (9.49%) Linux
23 85 (9.17%) Windows Server 2003
23 85 (9.17%) Root Cause Analysis
24 83 (8.95%) Project Management
25 82 (8.85%) Cisco
26 81 (8.74%) VMware
27 79 (8.52%) SQL Server
28 73 (7.87%) Firewall
28 73 (7.87%) Release Management

Problem Management
Top Related IT Skills by Category

For the 6 months to 26 November 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 61 (6.58%) IIS
2 52 (5.61%) Apache
3 49 (5.29%) MS Exchange
4 48 (5.18%) SharePoint
5 34 (3.67%) Tomcat
6 31 (3.34%) WebSphere
7 25 (2.70%) Blackberry Enterprise Server
7 25 (2.70%) IBM HTTP Server
8 19 (2.05%) WebLogic
8 19 (2.05%) JBoss
9 17 (1.83%) IBM Notes
10 16 (1.73%) Exchange Server 2010
10 16 (1.73%) WebSphere Application Server
11 15 (1.62%) SharePoint 2013
12 12 (1.29%) MQSeries
13 11 (1.19%) Exchange Server 2007
14 9 (0.97%) AquaLogic
14 9 (0.97%) Exchange Server 2013
14 9 (0.97%) Lync
15 8 (0.86%) SharePoint 2010
Applications
1 107 (11.54%) MS Excel
2 104 (11.22%) MS Office
3 29 (3.13%) MS PowerPoint
4 17 (1.83%) MS Visio
5 15 (1.62%) MS Project
6 1 (0.11%) Maple
Business Applications
1 14 (1.51%) Oracle EBS
2 12 (1.29%) Oracle Applications
3 10 (1.08%) Remedy ITSM
4 8 (0.86%) Oracle General Ledger
4 8 (0.86%) assyst
4 8 (0.86%) Oracle Payables
4 8 (0.86%) Oracle Receivables
5 7 (0.76%) Oracle EBS R12
6 4 (0.43%) Misys Midas
7 3 (0.32%) SAP SD
7 3 (0.32%) SAP CRM
7 3 (0.32%) LatentZero
7 3 (0.32%) Dynamics CRM
7 3 (0.32%) Oracle BPM
7 3 (0.32%) Cordys
8 2 (0.22%) Maximo
8 2 (0.22%) Agresso
8 2 (0.22%) SAP WM
8 2 (0.22%) WebTrends
9 1 (0.11%) SAP FI
Cloud Services
1 8 (0.86%) SaaS
2 2 (0.22%) Cloud Computing
3 1 (0.11%) IaaS
3 1 (0.11%) SuccessFactors
3 1 (0.11%) Office 365
3 1 (0.11%) Microsoft Azure
3 1 (0.11%) Amazon AWS
Communications & Networking
1 73 (7.87%) Firewall
2 50 (5.39%) SAN
3 39 (4.21%) DNS
3 39 (4.21%) WAN
4 36 (3.88%) LAN
4 36 (3.88%) TCP/IP
5 35 (3.78%) BIG-IP
6 29 (3.13%) 3G
7 26 (2.80%) MPLS
8 24 (2.59%) Internet
9 23 (2.48%) HTTP
10 22 (2.37%) LDAP
11 21 (2.27%) VPN
11 21 (2.27%) LTE
12 18 (1.94%) DHCP
13 17 (1.83%) Intranet
13 17 (1.83%) DSL
14 16 (1.73%) SSL
15 15 (1.62%) 4G
15 15 (1.62%) Cisco ASA
Database & Business Intelligence
1 79 (8.52%) SQL Server
2 41 (4.42%) Oracle Database
3 17 (1.83%) DB2
4 16 (1.73%) SQL Server 2008
4 16 (1.73%) Oracle Database 11g
4 16 (1.73%) Relational Database
5 15 (1.62%) Oracle Reports
6 12 (1.29%) Oracle Database 10g
7 11 (1.19%) MySQL
7 11 (1.19%) SQL Server 2005
8 9 (0.97%) Crystal Reports
9 8 (0.86%) RDBMS
10 6 (0.65%) SQL Server Integration Services
10 6 (0.65%) SQL Server Reporting Services
10 6 (0.65%) SQL Server 2000
11 5 (0.54%) Data Warehouse
11 5 (0.54%) SQL Server 2012
11 5 (0.54%) Oracle BI Publisher
12 4 (0.43%) SAS Data Integration Studio
12 4 (0.43%) Base SAS
Development Applications
1 19 (2.05%) QuickTest Pro
2 17 (1.83%) LoadRunner
3 12 (1.29%) MSI
3 12 (1.29%) Facilita Forecast
4 9 (0.97%) Git (software)
5 8 (0.86%) JIRA
5 8 (0.86%) Subversion
6 7 (0.76%) Oracle Forms
7 6 (0.65%) Ant
8 4 (0.43%) Jenkins
8 4 (0.43%) ERwin
9 3 (0.32%) Eclipse
9 3 (0.32%) Introscope
9 3 (0.32%) Maven
9 3 (0.32%) Lombardi
10 2 (0.22%) Metasploit
10 2 (0.22%) Team Foundation Server
10 2 (0.22%) Visual Studio
10 2 (0.22%) Toad
11 1 (0.11%) AdminStudio
General
1 173 (18.66%) Finance
2 57 (6.15%) Banking
3 48 (5.18%) Telecoms
4 31 (3.34%) Front Office
5 28 (3.02%) Investment Banking
5 28 (3.02%) Retail
6 22 (2.37%) Financial Institution
7 16 (1.73%) Back Office
7 16 (1.73%) Legal
8 14 (1.51%) Manufacturing
9 13 (1.40%) Law
10 10 (1.08%) Publishing
11 9 (0.97%) Pharmaceutical
11 9 (0.97%) Local Government
12 8 (0.86%) Marketing
12 8 (0.86%) General Ledger
13 6 (0.65%) French Language
13 6 (0.65%) German Language
14 5 (0.54%) Spanish Language
15 4 (0.43%) Billing
Job Titles
1 232 (25.03%) Analyst
2 71 (7.66%) Support Analyst
3 63 (6.80%) Service Analyst
4 57 (6.15%) Problem Manager
5 52 (5.61%) Applications Support
6 50 (5.39%) Developer
7 45 (4.85%) Incident Manager
7 45 (4.85%) Service Manager
8 33 (3.56%) Operations Analyst
9 32 (3.45%) Consultant
10 31 (3.34%) Support Engineer
11 30 (3.24%) Service Desk Analyst
12 27 (2.91%) Administrator
13 26 (2.80%) Architect
13 26 (2.80%) Team Leader
14 25 (2.70%) Delivery Manager
14 25 (2.70%) DBA
15 23 (2.48%) Network Engineer
15 23 (2.48%) Applications Support Analyst
16 22 (2.37%) Oracle DBA
Libraries, Frameworks & Software Standards
1 46 (4.96%) Middleware
2 26 (2.80%) .NET
3 21 (2.27%) J2EE
4 19 (2.05%) Web Services
5 17 (1.83%) Java EE
6 13 (1.40%) XML
7 11 (1.19%) JMS
7 11 (1.19%) JDBC
8 8 (0.86%) WCF
9 7 (0.76%) WAP
9 7 (0.76%) HTML
9 7 (0.76%) Spring
10 6 (0.65%) Application Packaging
10 6 (0.65%) SOAP
11 5 (0.54%) WebSphere MQ
11 5 (0.54%) CSS
11 5 (0.54%) LAMP
12 4 (0.43%) HTML5
12 4 (0.43%) FIX Protocol
12 4 (0.43%) WebSphere Message Broker
Miscellaneous
1 123 (13.27%) Analytical Skills
2 69 (7.44%) Management Information System
3 47 (5.07%) Blackberry
4 24 (2.59%) Statistics
5 22 (2.37%) Clustering
6 17 (1.83%) CMDB
7 15 (1.62%) Mainframe
8 14 (1.51%) Computer Science
9 13 (1.40%) Thin Client
9 13 (1.40%) Fat Client
10 12 (1.29%) Hedge funds
10 12 (1.29%) Mobile App
11 11 (1.19%) Fixed Income
11 11 (1.19%) Data Extraction
12 10 (1.08%) Enterprise Software
12 10 (1.08%) Equities
13 9 (0.97%) Data Structures
13 9 (0.97%) Performance Metrics
13 9 (0.97%) AS400
13 9 (0.97%) iSeries
Operating Systems
1 254 (27.40%) Windows
2 99 (10.68%) Windows Server 2008
3 98 (10.57%) UNIX
4 88 (9.49%) Linux
5 85 (9.17%) Windows Server 2003
6 70 (7.55%) Windows 7
7 32 (3.45%) Red Hat Enterprise Linux
8 31 (3.34%) Windows XP
9 24 (2.59%) Windows Server 2012
10 18 (1.94%) Solaris
11 15 (1.62%) Windows 8
12 11 (1.19%) Apple iOS
12 11 (1.19%) Android
13 10 (1.08%) AIX
14 9 (0.97%) Windows 2000
15 8 (0.86%) Windows Vista
15 8 (0.86%) Mac OS X
16 7 (0.76%) Windows Mobile
17 6 (0.65%) Mac OS
18 5 (0.54%) HPUX
Processes & Methodologies
1 460 (49.62%) ITIL
2 243 (26.21%) Incident Management
3 230 (24.81%) Service Management
4 158 (17.04%) Change Management
5 129 (13.92%) Service Delivery
6 112 (12.08%) Configuration Management
7 85 (9.17%) Root Cause Analysis
8 83 (8.95%) Project Management
9 73 (7.87%) Release Management
10 67 (7.23%) ITSM
11 55 (5.93%) Performance Management
12 51 (5.50%) Disaster Recovery
13 50 (5.39%) Capacity Management
14 46 (4.96%) Stakeholder Management
14 46 (4.96%) ITIL V3
15 45 (4.85%) Continuous Improvement
16 37 (3.99%) Business Continuity
17 35 (3.78%) Regression Testing
18 34 (3.67%) Migration
19 33 (3.56%) Business Intelligence
Programming Languages
1 92 (9.92%) SQL
2 58 (6.26%) Java
3 34 (3.67%) PowerShell
4 26 (2.80%) VB
4 26 (2.80%) Shell Script
5 24 (2.59%) Perl
6 21 (2.27%) PL/SQL
7 19 (2.05%) C
8 16 (1.73%) Python
9 15 (1.62%) Bash Shell
10 11 (1.19%) C#
11 9 (0.97%) VBA
12 8 (0.86%) C-shell
12 8 (0.86%) Korn
12 8 (0.86%) VBScript
12 8 (0.86%) JavaScript
13 7 (0.76%) Jython
14 6 (0.65%) RPG IV
14 6 (0.65%) Ruby
14 6 (0.65%) RPG
Qualifications
1 165 (17.80%) Security Cleared
2 130 (14.02%) SC Cleared
3 54 (5.83%) Degree
4 53 (5.72%) ITIL Certification
5 37 (3.99%) Microsoft Certification
6 34 (3.67%) Cisco Certification
7 24 (2.59%) CCNP
8 19 (2.05%) MCSE
9 18 (1.94%) CCNA
10 15 (1.62%) MCITP
11 14 (1.51%) MCP
12 11 (1.19%) VMware Certified Professional (VCP)
13 10 (1.08%) DV Cleared
13 10 (1.08%) ITIL Foundation Certificate
14 9 (0.97%) ISTQB
15 8 (0.86%) CCSE
15 8 (0.86%) CCSA
15 8 (0.86%) CCSP
15 8 (0.86%) ISTQB Foundation Certification
16 7 (0.76%) CISSP
Quality Assurance & Compliance
1 144 (15.53%) SLA
2 48 (5.18%) QA
3 8 (0.86%) BS15000
4 4 (0.43%) ISO/IEC 27001
4 4 (0.43%) COBIT
5 2 (0.22%) Solvency II
5 2 (0.22%) ISO 14001
5 2 (0.22%) ISO 9001
5 2 (0.22%) BS7799
6 1 (0.11%) Sarbanes-Oxley
6 1 (0.11%) ISO/IEC 17799
6 1 (0.11%) ISO/IEC 20000
System Software
1 118 (12.73%) Active Directory
2 57 (6.15%) VMware Infrastructure
3 30 (3.24%) XenApp
4 21 (2.27%) vSphere
5 17 (1.83%) Hyper-V
6 16 (1.73%) NLBS
7 14 (1.51%) Xen
8 12 (1.29%) VMware ESXi
8 12 (1.29%) VMware ESX
9 11 (1.19%) Citrix Presentation Server
10 10 (1.08%) Microsoft App-V
10 10 (1.08%) Terminal Services
11 9 (0.97%) Oracle RAC
12 8 (0.86%) Oracle RMAN
12 8 (0.86%) Firmware
13 7 (0.76%) UAG
13 7 (0.76%) XenDesktop
14 5 (0.54%) NFS
14 5 (0.54%) Squid
15 4 (0.43%) KVM
Systems Management
1 27 (2.91%) SCCM
2 22 (2.37%) Tivoli
3 21 (2.27%) Control-M
3 21 (2.27%) WSUS
4 19 (2.05%) HP Quality Center
5 18 (1.94%) NetBackup
6 17 (1.83%) OpenView
7 13 (1.40%) Backup Exec
8 12 (1.29%) Puppet
9 11 (1.19%) BladeLogic
10 10 (1.08%) SCOM
11 9 (0.97%) ITRS Geneos
11 9 (0.97%) McAfee ePO
12 8 (0.86%) Data Guard
13 7 (0.76%) SCSM
13 7 (0.76%) OVSD
14 6 (0.65%) HP SIM
14 6 (0.65%) ServiceCenter
14 6 (0.65%) Norton AntiVirus
15 5 (0.54%) Tivoli Storage Manager
Vendors
1 185 (19.96%) Microsoft
2 142 (15.32%) HP
3 120 (12.94%) Oracle
4 82 (8.85%) Cisco
5 81 (8.74%) VMware
6 72 (7.77%) Citrix
7 56 (6.04%) IBM
8 42 (4.53%) Red Hat
9 36 (3.88%) CheckPoint
10 30 (3.24%) EMC
11 25 (2.70%) Remedy
12 24 (2.59%) F5
12 24 (2.59%) NetApp
13 23 (2.48%) ServiceNow
14 22 (2.37%) SAP
14 22 (2.37%) Dell
15 20 (2.16%) BMC
16 19 (2.05%) Juniper
17 18 (1.94%) Altiris
18 17 (1.83%) Lotus
City, London
Randstad Technologies
Rate: £400 - £500 per day
Posted: 13 hours ago
Docklands
iKonnect
Rate: £300 - £405 per day
Posted: 14 hours ago
London
Reed Professional Services
Rate: NEGOTIABLE
Posted: Yesterday
Durham, County Durham
Experis Ltd
Rate: £250.00 - £350.00 per day
Posted: 2 days ago
City, London
Coal IT Services
Rate: Up to £370 per day
Posted: 5 days ago
London
Church International
Rate: £450 to £550 per day
Posted: 5 days ago
City, London
Lorien Resourcing
Posted: 5 days ago
Berkshire
LA International
Posted: 5 days ago
London
Hays IT - Uk Posting account
Rate: £400.00 - £550.00 per day
Posted: 5 days ago
Berkshire
Lorien Resourcing
Rate: market rates
Posted: 5 days ago
London
Coal IT Services
Rate: £350 per day
Posted: 6 days ago
City, London
Randstad Technologies
Rate: £350 - £400 per day
Posted: 6 days ago
Middlesex
Mercator IT Solutions
Rate: £Market
Posted: 7 days ago
Leeds
Hays IT - Uk Posting account
Rate: £350.00 - £390.00 per day
Posted: 7 days ago
North Yorkshire
Interquest - IQ ERP
Posted: 7 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 7 days ago
London
NFP Group Ltd
Rate: £400 - £450 per day
Posted: 12 days ago
London
Modis International - London
Rate: £420 - £450 per day
Posted: 13 days ago
Bristol
Computer Futures
Rate: £400 - £500 per day + competitive
Posted: 15 days ago
Edinburgh
Austin Fraser Limited
Rate: £0.00 per annum + NEG
Posted: 16 days ago