The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Problem Management
Rank 235 265 227
Rank change year-on-year
+30 -38
Contract jobs citing Problem Management 529 420 453
As % of all contract IT jobs located in the UK 1.03% 0.81% 0.91%
As % of the Processes & Methodologies category 1.27% 1.04% 1.19%
Number of daily rates quoted 341 235 210
Average daily rate £350 £370 £350
Average daily rate % change year-on-year
-5.40% +5.71%
90% offered a daily rate of more than £193 £190 £221
10% offered a daily rate of more than £500 £507 £475
UK excluding London average daily rate £350 £325 £341
% change year-on-year
+7.69% -4.76%
Number of hourly rates quoted 14 16 42
Average hourly rate £17.50 £17.25 £16.58
Average hourly rate % change year-on-year
+1.44% +4.02%
90% offered a hourly rate of more than £11.48 £11.50 £13.53
10% offered a hourly rate of more than £86.20 £32.30 £28.85
UK excluding London average hourly rate £18.00 £16.00 £16.00
% change year-on-year
+12.50% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41792 40196 38042
As % of all contract IT jobs located in the UK 81.24% 77.62% 76.51%
Number of daily rates quoted 27320 25624 23044
Average daily rate £425 £420 £400
Average daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £300 £280 £273
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1199 1072 1163
Average hourly rate £40.00 £26.50 £27.50
Average hourly rate % change year-on-year
+50.94% -3.63%
90% offered a hourly rate of more than £13.00 £12.00 £12.50
10% offered a hourly rate of more than £57.00 £46.25 £52.40
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 12 February 2016.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 12 February 2016.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +42 501 £350 -6.04% 112
London +13 178 £361 -15.00% 37
South East +80 118 £352 +17.33% 25
Berkshire +42 51 £395 +58.00% 6
North West +12 46 £475 +20.63% 8
West Midlands -5 42 £463 +131.25% 4
Yorkshire -15 39 £300 - 16
South West +19 38 £250 -28.57% 8
Reading +19 29 £425 +70.00% 4
City of London +14 27 £450 +20.00% 19
Cheshire +15 26 £500 +19.40% 1
West Yorkshire -14 26 £300 +9.09% 11
Wiltshire +15 24 £230 -36.11% 3
Surrey +2 21 £425 +38.77% 3
Shropshire -7 20 £500 +17.64% 2
Leeds -16 20 £300 +4.34% 9
Warrington +7 19 £500 +11.11% 1
Telford -5 19 £500 +17.64% 2
Oxfordshire +20 16 £138 -70.27% 1
East of England -9 16 £330 +14.78% 4
North East -22 16 £283 -21.10% 5
Hampshire +15 14 £335 +191.30% 4
Oxford +14 14 £138 -70.27%
Birmingham +3 14 £350 +159.25% 1
Croydon -1 13 £320 -14.66% 1
Manchester -9 13 £350 -26.31% 5
Tyne and Wear -32 12 £283 -23.90% 4
Newcastle upon Tyne -35 12 £283 -23.90% 4
Corsham +3 11 £225 -42.30%
Scotland -3 11 £351 -1.12% 4

Problem Management
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 586 (55.60%) ITIL
2 333 (31.59%) Incident Management
3 308 (29.22%) Change Management
4 295 (27.99%) Service Management
5 292 (27.70%) Windows
6 201 (19.07%) Finance
7 196 (18.60%) Microsoft
8 191 (18.12%) Service Delivery
9 164 (15.56%) SQL
10 162 (15.37%) Security Cleared
11 160 (15.18%) SLA
12 135 (12.81%) Active Directory
12 135 (12.81%) Analytical Skills
13 125 (11.86%) Unix
14 121 (11.48%) Configuration Management
15 118 (11.20%) ITSM
16 116 (11.01%) Project Management
17 115 (10.91%) Oracle
17 115 (10.91%) ITIL V3
18 114 (10.82%) Linux
19 111 (10.53%) MS Office
20 110 (10.44%) Capacity Management
21 106 (10.06%) Management Information System
22 102 (9.68%) Root Cause Analysis
23 100 (9.49%) MS Excel
24 98 (9.30%) SQL Server
24 98 (9.30%) Firewall
25 97 (9.20%) SC Cleared
26 95 (9.01%) Release Management
27 92 (8.73%) DNS

Problem Management
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 48 (4.55%) MS Exchange
2 37 (3.51%) IIS
3 33 (3.13%) WebLogic
4 25 (2.37%) SharePoint
5 20 (1.90%) Exchange Server 2010
6 19 (1.80%) WebSphere
7 18 (1.71%) Apache
7 18 (1.71%) Skype for Business
8 17 (1.61%) Documentum
9 16 (1.52%) Tomcat
10 13 (1.23%) WebSphere Application Server
11 12 (1.14%) JBoss
12 11 (1.04%) CICS
12 11 (1.04%) MQSeries
13 10 (0.95%) AquaLogic
13 10 (0.95%) Oracle Application Server
13 10 (0.95%) Oracle HTTP Server
13 10 (0.95%) Tuxedo
14 9 (0.85%) Confluence
15 8 (0.76%) Blackberry Enterprise Server
Applications
1 111 (10.53%) MS Office
2 100 (9.49%) MS Excel
3 19 (1.80%) MS PowerPoint
4 12 (1.14%) MS Visio
5 9 (0.85%) MS Project
6 7 (0.66%) Spreadsheet
7 2 (0.19%) Acrobat
8 1 (0.095%) Adobe Captivate
Business Applications
1 25 (2.37%) Remedy ITSM
2 18 (1.71%) ION MarketView
3 8 (0.76%) assyst
4 6 (0.57%) SAP HR
5 5 (0.47%) RMDS
6 4 (0.38%) SAP Oil and Gas
7 3 (0.28%) Dynamics AX
8 2 (0.19%) Maximo
8 2 (0.19%) Oracle 11i
8 2 (0.19%) Oracle EBS R12
9 1 (0.095%) Minerva
9 1 (0.095%) Oracle BPM
9 1 (0.095%) Oracle EBS
9 1 (0.095%) Oracle Financials
9 1 (0.095%) PeopleSoft HRMS
9 1 (0.095%) SAP BPC
9 1 (0.095%) SAP CO
9 1 (0.095%) SAP FI
9 1 (0.095%) SAP FI/CO
9 1 (0.095%) SunGard GMI
Cloud Services
1 29 (2.75%) Office 365
2 22 (2.09%) Microsoft Azure
3 16 (1.52%) SaaS
4 10 (0.95%) Amazon AWS
5 5 (0.47%) Cloud Computing
5 5 (0.47%) Google Analytics
5 5 (0.47%) IaaS
6 3 (0.28%) PaaS
6 3 (0.28%) SuccessFactors
7 2 (0.19%) OneDrive
8 1 (0.095%) HP Helion
Communications & Networking
1 98 (9.30%) Firewall
2 92 (8.73%) DNS
3 80 (7.59%) TCP/IP
4 65 (6.17%) LAN
5 61 (5.79%) DHCP
6 57 (5.41%) WAN
7 44 (4.17%) SSL
8 40 (3.80%) Internet
9 39 (3.70%) SAN
10 36 (3.42%) VPN
11 28 (2.66%) MPLS
12 26 (2.47%) SNMP
13 24 (2.28%) IPsec
13 24 (2.28%) Wireless
14 23 (2.18%) Cisco ASA
14 23 (2.18%) Multicast
14 23 (2.18%) Network Security
15 22 (2.09%) LDAP
16 21 (1.99%) VoIP
17 19 (1.80%) Wi-Fi
Database & Business Intelligence
1 98 (9.30%) SQL Server
2 25 (2.37%) BusinessObjects
3 24 (2.28%) SQL Server Integration Services
4 20 (1.90%) SQL Server Reporting Services
5 19 (1.80%) DB2
5 19 (1.80%) Oracle Database
6 14 (1.33%) SQL Server 2008
7 12 (1.14%) Hadoop
7 12 (1.14%) SQL Server 2012
8 11 (1.04%) Big Data
9 8 (0.76%) SQL Server Analysis Services
10 7 (0.66%) Data Warehouse
10 7 (0.66%) EDRMS
10 7 (0.66%) Enterprise Data Warehouse
10 7 (0.66%) Relational Database
11 6 (0.57%) Apache Hive
11 6 (0.57%) MongoDB
11 6 (0.57%) NoSQL
12 5 (0.47%) Oracle Reports
13 4 (0.38%) MS Access
Development Applications
1 26 (2.47%) JIRA
2 15 (1.42%) Subversion
3 10 (0.95%) Visual Studio
4 9 (0.85%) Git (software)
4 9 (0.85%) Team Foundation Server
5 7 (0.66%) Jenkins
6 6 (0.57%) Maven
7 5 (0.47%) CA Gen
7 5 (0.47%) ClearCase
7 5 (0.47%) LoadRunner
8 4 (0.38%) Ant
8 4 (0.38%) Eclipse
8 4 (0.38%) JMeter
8 4 (0.38%) LoadUI
8 4 (0.38%) SoapUI
9 3 (0.28%) Introscope
10 2 (0.19%) IntelliJ
10 2 (0.19%) PVCS
10 2 (0.19%) Toad
10 2 (0.19%) Xcode
General
1 201 (19.07%) Finance
2 80 (7.59%) Banking
3 48 (4.55%) Telecoms
4 26 (2.47%) Front Office
4 26 (2.47%) Retail
5 21 (1.99%) Back Office
5 21 (1.99%) Investment Banking
6 12 (1.14%) Billing
6 12 (1.14%) Financial Institution
6 12 (1.14%) Spanish Language
7 9 (0.85%) Legal
7 9 (0.85%) Manufacturing
8 7 (0.66%) Law
9 4 (0.38%) Electronics
10 3 (0.28%) French Language
10 3 (0.28%) Publishing
11 2 (0.19%) Dutch Language
11 2 (0.19%) General Ledger
11 2 (0.19%) Marketing
11 2 (0.19%) Retail Banking
Job Titles
1 170 (16.13%) Analyst
2 107 (10.15%) Service Manager
3 78 (7.40%) Applications Support
4 72 (6.83%) Incident Manager
5 62 (5.88%) Support Analyst
6 61 (5.79%) Developer
7 55 (5.22%) Administrator
8 46 (4.36%) ITIL Manager
8 46 (4.36%) Problem Manager
9 45 (4.27%) Support Engineer
10 44 (4.17%) Service Analyst
11 41 (3.89%) Network Engineer
12 40 (3.80%) Consultant
13 36 (3.42%) Applications Support Analyst
14 35 (3.32%) Services Delivery Manager
15 31 (2.94%) Delivery Manager
16 30 (2.85%) DBA
16 30 (2.85%) Support Manager
17 27 (2.56%) Coordinator
18 26 (2.47%) IT Manager
Libraries, Frameworks & Software Standards
1 35 (3.32%) J2EE
2 29 (2.75%) Middleware
3 28 (2.66%) .NET
4 26 (2.47%) Web Services
5 16 (1.52%) Rendezvous
6 15 (1.42%) 802.1X
6 15 (1.42%) XML
7 11 (1.04%) IBM Integration Bus
7 11 (1.04%) ISPF
8 10 (0.95%) HTML
8 10 (0.95%) jQuery
9 9 (0.85%) ASP.NET
10 8 (0.76%) SOAP
11 7 (0.66%) CSS
12 6 (0.57%) HTML5
12 6 (0.57%) REST
12 6 (0.57%) RESTful
13 5 (0.47%) Ajax
13 5 (0.47%) Oracle Fusion
13 5 (0.47%) PhoneGap
Miscellaneous
1 135 (12.81%) Analytical Skills
2 106 (10.06%) Management Information System
3 86 (8.16%) Data Centre
4 44 (4.17%) CMDB
5 35 (3.32%) Replication
6 30 (2.85%) Mainframe
7 27 (2.56%) Clustering
8 24 (2.28%) Statistics
9 22 (2.09%) Mobile App
10 21 (1.99%) Driving Licence
10 21 (1.99%) User Experience
11 18 (1.71%) Cryptography
12 16 (1.52%) Enterprise Software
13 15 (1.42%) Blackberry
13 15 (1.42%) Computer Science
13 15 (1.42%) IBM Mainframe
14 12 (1.14%) PMI
15 10 (0.95%) Equities
15 10 (0.95%) Handset
15 10 (0.95%) Hedge funds
Operating Systems
1 292 (27.70%) Windows
2 125 (11.86%) Unix
3 114 (10.82%) Linux
4 71 (6.74%) Windows 7
5 65 (6.17%) Windows Server
6 63 (5.98%) Windows Server 2008
7 53 (5.03%) Windows Server 2012
8 44 (4.17%) Red Hat Enterprise Linux
9 33 (3.13%) Solaris
10 29 (2.75%) AIX
11 26 (2.47%) Android
12 21 (1.99%) Windows Server 2003
13 20 (1.90%) Apple iOS
14 16 (1.52%) Windows XP
15 15 (1.42%) zOS
16 14 (1.33%) Windows 8
17 11 (1.04%) Mac OS X
18 10 (0.95%) OS/390
19 9 (0.85%) Windows 10
20 8 (0.76%) MVS
Processes & Methodologies
1 586 (55.60%) ITIL
2 333 (31.59%) Incident Management
3 308 (29.22%) Change Management
4 295 (27.99%) Service Management
5 191 (18.12%) Service Delivery
6 121 (11.48%) Configuration Management
7 118 (11.20%) ITSM
8 116 (11.01%) Project Management
9 115 (10.91%) ITIL V3
10 110 (10.44%) Capacity Management
11 102 (9.68%) Root Cause Analysis
12 95 (9.01%) Release Management
13 78 (7.40%) Agile Software Development
14 61 (5.79%) Continuous Improvement
15 58 (5.50%) Knowledge Management
16 56 (5.31%) Disaster Recovery
17 51 (4.84%) Performance Management
18 47 (4.46%) Migration
19 46 (4.36%) Asset Management
20 45 (4.27%) Business Continuity
Programming Languages
1 164 (15.56%) SQL
2 71 (6.74%) Java
3 52 (4.93%) Perl
3 52 (4.93%) Shell Script
4 40 (3.80%) PowerShell
5 30 (2.85%) C#
6 29 (2.75%) PL/SQL
7 25 (2.37%) C
8 23 (2.18%) Python
9 21 (1.99%) C++
9 21 (1.99%) JavaScript
10 19 (1.80%) COBOL
11 16 (1.52%) VB
12 12 (1.14%) T-SQL
13 11 (1.04%) JCL
14 9 (0.85%) VBA
15 5 (0.47%) VB6
16 4 (0.38%) Ruby
17 3 (0.28%) Assembly Language
17 3 (0.28%) REXX
Qualifications
1 162 (15.37%) Security Cleared
2 97 (9.20%) SC Cleared
3 83 (7.87%) ITIL Certification
4 63 (5.98%) Degree
5 51 (4.84%) Cisco Certification
6 32 (3.04%) CCNA
7 27 (2.56%) Microsoft Certification
8 25 (2.37%) DV Cleared
9 24 (2.28%) CCNP
10 18 (1.71%) CCIE
10 18 (1.71%) MCP
10 18 (1.71%) PMI Certification
11 15 (1.42%) CISSP
12 11 (1.04%) MCSE
12 11 (1.04%) PRINCE2 Certification
13 10 (0.95%) ITIL Foundation Certificate
14 7 (0.66%) CTC Cleared
14 7 (0.66%) MCITP
15 6 (0.57%) MCSA
15 6 (0.57%) PMP
Quality Assurance & Compliance
1 160 (15.18%) SLA
2 22 (2.09%) PCI DSS
3 19 (1.80%) ISO 9001
4 14 (1.33%) QA
5 11 (1.04%) Disclosure Scotland
6 10 (0.95%) ISO/IEC 27001
7 5 (0.47%) Solvency II
8 4 (0.38%) ISO/IEC 20000
8 4 (0.38%) RMADS
9 3 (0.28%) Data Quality
9 3 (0.28%) Sarbanes-Oxley
9 3 (0.28%) TickIT
10 1 (0.095%) DO-178B
System Software
1 135 (12.81%) Active Directory
2 62 (5.88%) VMware Infrastructure
3 21 (1.99%) Hyper-V
4 15 (1.42%) VMware ESX
5 11 (1.04%) NFS
5 11 (1.04%) vSphere
5 11 (1.04%) XenApp
6 8 (0.76%) Job Entry Subsystem
6 8 (0.76%) Microsoft App-V
7 7 (0.66%) VMware ESXi
8 6 (0.57%) Apache Flume
8 6 (0.57%) Firmware
8 6 (0.57%) NDS
8 6 (0.57%) Novell eDirectory
8 6 (0.57%) vCloud
9 5 (0.47%) Apache ZooKeeper
9 5 (0.47%) BitLocker
9 5 (0.47%) HDFS
9 5 (0.47%) Terminal Server
9 5 (0.47%) Veritas Volume Manager
Systems Management
1 66 (6.26%) SCCM
2 33 (3.13%) SCOM
3 19 (1.80%) Puppet
4 18 (1.71%) ITRS Geneos
4 18 (1.71%) NetBackup
5 16 (1.52%) Tivoli
6 14 (1.33%) AirWatch
7 11 (1.04%) Backup Exec
7 11 (1.04%) Control-M
7 11 (1.04%) OpenView
7 11 (1.04%) OpenView Configuration Management
7 11 (1.04%) WSUS
8 10 (0.95%) SCSM
9 9 (0.85%) Microsoft Data Protection Manager
10 8 (0.76%) Tivoli NetView
11 7 (0.66%) Oracle Enterprise Manager
11 7 (0.66%) Oracle RMAN
11 7 (0.66%) SCVMM
12 6 (0.57%) Casper Suite
13 5 (0.47%) Oozie
Vendors
1 196 (18.60%) Microsoft
2 115 (10.91%) Oracle
3 87 (8.25%) Cisco
4 84 (7.97%) VMware
5 65 (6.17%) HP
6 61 (5.79%) IBM
7 48 (4.55%) Remedy
8 41 (3.89%) Citrix
9 37 (3.51%) Red Hat
10 34 (3.23%) ServiceNow
11 32 (3.04%) NetApp
12 29 (2.75%) F5
13 28 (2.66%) Splunk
14 27 (2.56%) SAP
15 26 (2.47%) BMC
16 24 (2.28%) EMC
16 24 (2.28%) Juniper
17 22 (2.09%) ION Trading
17 22 (2.09%) Veritas
18 21 (1.99%) Pega
London
Oliver James Associates
Posted: 9 hours ago
London
Oliver James Associates
Posted: 10 hours ago
City, London
Thebes IT
Posted: 16 hours ago
City, London
Thebes IT
Posted: 16 hours ago
Telford, Shropshire
Whitehall Resources Ltd
Rate: £Market
Posted: Yesterday
Telford, Shropshire
Experis IT
Posted: Yesterday
Bromley, Kent
Hays Finance Technology
Rate: £450.00 - £600.00 per day
Posted: Yesterday
London
Reed Technology
Rate: £275 - £300 per day
Posted: Yesterday
Sheffield, South Yorkshire
Reed Technology
Rate: £275 - £300 per day
Posted: Yesterday
Manchester, Lancashire
Plan-net
Rate: Unspecified Competitive Rates
Posted: 2 days ago
Leeds, West Yorkshire
Plan-net
Rate: Unspecified Competitive Rates
Posted: 2 days ago
Croydon, Surrey
LA International
Rate: £150 - £300 per day
Posted: 2 days ago
York, North Yorkshire
Candour Solutions
Rate: Above Market Rates
Posted: 2 days ago
London
Eames Consulting
Rate: £250 per day
Posted: 2 days ago
City, London
Thebes IT
Posted: 2 days ago
City, London
Thebes IT
Posted: 2 days ago
Rickmansworth, Hertfordshire
AAP3
Rate: £0.00 per annum
Posted: 3 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £300.00 - £315.00 per day
Posted: 8 days ago
Wirral, Merseyside
adviserplus
Rate: From £250 to £350 per day plus benefits
Posted: 8 days ago
East Midlands
Hays Specialist Recruitment Ltd
Rate: £300.00 - £375.00 per day
Posted: 21 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 23 days ago