The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Problem Management
Rank 265 277 270
Rank change year-on-year
+12 -7
Contract jobs citing Problem Management 478 490 466
As % of all contract IT jobs located in the UK 0.90% 0.84% 0.83%
As % of the Processes & Methodologies category 1.08% 1.05% 1.05%
Number of daily rates quoted 308 273 251
Median daily rate £360 £350 £350
Median daily rate % change year-on-year
+2.85% -
90% offered a daily rate of more than £225 £200 £225
10% offered a daily rate of more than £525 £450 £500
UK excluding London median daily rate £325 £325 £350
% change year-on-year
- -7.14%
Number of hourly rates quoted 17 24 38
Median hourly rate £25.00 £24.00 £18.50
Median hourly rate % change year-on-year
+4.16% +29.72%
90% offered a hourly rate of more than £14.72 £16.45 £14.23
10% offered a hourly rate of more than £36.40 £40.88 £26.20
UK excluding London median hourly rate £25.00 £24.00 £18.25
% change year-on-year
+4.16% +31.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44128 46836 44243
As % of all contract IT jobs located in the UK 82.77% 80.32% 78.55%
Number of daily rates quoted 29130 30462 27410
Median daily rate £438 £425 £405
Median daily rate % change year-on-year
+2.94% +4.93%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £596 £575 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1092 1273 1191
Median hourly rate £28.50 £31.44 £24.00
Median hourly rate % change year-on-year
-9.35% +31.00%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £52.00 £52.50 £50.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Problem Management
Jobs Demand Trend

The demand trend of contract jobs citing Problem Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 28 August 2016.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 28 August 2016.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 456 £369 +1.72% 104
London -19 140 £425 +14.86% 23
South East +17 92 £400 -4.19% 12
North East +4 60 £260 -16.12% 2
Tyne and Wear +6 59 £260 -16.12% 2
Newcastle upon Tyne -1 55 £260 -17.46% 2
North West -2 41 £350 +4.86% 15
West Midlands 0 36 £390 +20.34% 14
Yorkshire -17 32 £340 +23.63% 9
West Yorkshire +6 31 £340 +23.63% 6
Berkshire +2 27 £287 -28.37% 6
Leeds +3 26 £345 +25.45% 3
South West -1 24 £298 -15.00% 5
City of London +12 21 £513 +31.41% 7
Manchester 0 21 £325 +68.83% 9
Cheshire +5 19 £400 - 2
East of England +29 17 £250 -20.00% 18
Surrey +9 17 £400 +14.28% 1
Buckinghamshire +17 14 £462 +53.97%
Milton Keynes +23 13 £462 +53.97%
Warrington +22 11 £400 -21.95% 1
Hampshire +18 11 £425 -5.55% 1
East Midlands +1 11 £425 +183.33% 5
Scotland -7 11 £344 +25.00% 4
Bristol +6 10 £250 -32.43% 4
Shropshire -15 10 £445 -
Reading +10 9 £255 -36.25% 1
Wiltshire 0 9 £280 -20.00%
Birmingham -8 9 £501 +64.88% 1
Oxfordshire +6 8 £400 -11.11%

Problem Management
Top 30 Related IT Skills

For the 6 months to 28 August 2016, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Problem Management.

1 647 (60.24%) ITIL
2 426 (39.66%) Windows
3 351 (32.68%) Incident Management
4 331 (30.82%) Change Management
5 301 (28.03%) Microsoft
6 284 (26.44%) Service Delivery
7 247 (23.00%) Service Management
8 222 (20.67%) SLA
9 220 (20.48%) Finance
10 204 (18.99%) Unix
11 202 (18.81%) Root Cause Analysis
12 193 (17.97%) Active Directory
13 192 (17.88%) Security Cleared
14 182 (16.95%) Windows Server
15 181 (16.85%) Oracle
16 160 (14.90%) SQL
17 149 (13.87%) Linux
18 140 (13.04%) Configuration Management
19 138 (12.85%) HP
19 138 (12.85%) Release Management
20 128 (11.92%) SC Cleared
21 123 (11.45%) VMware
22 118 (10.99%) ITSM
23 117 (10.89%) ITIL V3
24 113 (10.52%) MS Office
25 111 (10.34%) SQL Server
25 111 (10.34%) Project Management
26 107 (9.96%) Solaris
26 107 (9.96%) Agile Software Development
27 106 (9.87%) MS Excel

Problem Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (7.45%) IIS
2 61 (5.68%) SharePoint
3 58 (5.40%) MS Exchange
4 50 (4.66%) WebLogic
5 40 (3.72%) Apache
5 40 (3.72%) Blackberry Enterprise Server
6 33 (3.07%) WebSphere
7 26 (2.42%) Tomcat
8 22 (2.05%) IBM Notes
8 22 (2.05%) WebSphere Application Server
9 19 (1.77%) Oracle HTTP Server
10 18 (1.68%) Skype for Business
11 17 (1.58%) MQSeries
11 17 (1.58%) Tuxedo
12 14 (1.30%) Oracle Application Server
13 13 (1.21%) Exchange Server 2010
13 13 (1.21%) SharePoint 2013
14 12 (1.12%) AquaLogic
14 12 (1.12%) JBoss
15 10 (0.93%) Confluence
Applications
1 113 (10.52%) MS Office
2 106 (9.87%) MS Excel
3 14 (1.30%) MS Visio
4 7 (0.65%) InfoPath
4 7 (0.65%) MS PowerPoint
4 7 (0.65%) MS Project
5 5 (0.47%) Adobe Creative Suite
6 4 (0.37%) AutoCAD
7 3 (0.28%) Spreadsheet
8 2 (0.19%) Photoshop
Business Applications
1 12 (1.12%) OpenText MBPM
1 12 (1.12%) Remedy ITSM
2 5 (0.47%) Remedy AR System
3 4 (0.37%) RMDS
4 3 (0.28%) Dynamics AX
4 3 (0.28%) SAP CRM
4 3 (0.28%) SAP PSCD
5 2 (0.19%) Dynamics CRM
5 2 (0.19%) Northgate Housing
5 2 (0.19%) Oracle EBS R12
6 1 (0.093%) assyst
6 1 (0.093%) Endur
6 1 (0.093%) Oracle EBS
6 1 (0.093%) Oracle ERP
6 1 (0.093%) SAP MM
6 1 (0.093%) SAP Oil and Gas
6 1 (0.093%) SAP PM
6 1 (0.093%) SAP SD
6 1 (0.093%) Unit4 Business World
Cloud Services
1 53 (4.93%) SaaS
2 39 (3.63%) Office 365
3 35 (3.26%) PaaS
4 34 (3.17%) IaaS
5 22 (2.05%) Microsoft Azure
6 16 (1.49%) Amazon AWS
7 6 (0.56%) Cloud Computing
8 1 (0.093%) Amazon EC2
8 1 (0.093%) Google App Engine
8 1 (0.093%) Google Cloud Platform
Communications & Networking
1 83 (7.73%) DNS
2 79 (7.36%) Firewall
3 64 (5.96%) DHCP
4 55 (5.12%) WAN
5 52 (4.84%) LAN
5 52 (4.84%) SAN
6 51 (4.75%) TCP/IP
7 44 (4.10%) Internet
8 31 (2.89%) VPN
9 29 (2.70%) SSL
10 27 (2.51%) LDAP
11 23 (2.14%) MPLS
12 20 (1.86%) Wireless
13 19 (1.77%) HTTP
14 17 (1.58%) NAS
14 17 (1.58%) Wi-Fi
15 16 (1.49%) Cisco ASA
15 16 (1.49%) Unified Communications
16 15 (1.40%) VoIP
17 14 (1.30%) BGP
Database & Business Intelligence
1 111 (10.34%) SQL Server
2 20 (1.86%) Oracle Database
3 19 (1.77%) SQL Server 2005
4 18 (1.68%) SQL Server 2012
5 15 (1.40%) SQL Server 2008
6 13 (1.21%) Hadoop
7 11 (1.02%) Big Data
7 11 (1.02%) BusinessObjects
8 9 (0.84%) Crystal Reports
8 9 (0.84%) MS Access
8 9 (0.84%) MySQL
8 9 (0.84%) Oracle BI EE
8 9 (0.84%) Relational Database
9 7 (0.65%) DB2
9 7 (0.65%) Pentaho
10 6 (0.56%) Business Intelligence Development Studio
10 6 (0.56%) SQL Server 2000
11 5 (0.47%) SQL Server Integration Services
11 5 (0.47%) SQL Server Reporting Services
12 4 (0.37%) PostgreSQL
Development Applications
1 26 (2.42%) JIRA
2 11 (1.02%) Jenkins
3 10 (0.93%) MSI
4 9 (0.84%) Git (software)
4 9 (0.84%) LoadRunner
5 8 (0.74%) Subversion
6 7 (0.65%) Facilita Forecast
6 7 (0.65%) HP UFT
7 6 (0.56%) SQL Server Management Studio (SSMS)
7 6 (0.56%) Visual Studio
8 5 (0.47%) Atlassian Bamboo
8 5 (0.47%) Eclipse
9 4 (0.37%) Artifactory
9 4 (0.37%) JMeter
9 4 (0.37%) Maven
10 3 (0.28%) Build Forge
10 3 (0.28%) Introscope
10 3 (0.28%) Team Foundation Server
11 2 (0.19%) AdminStudio
11 2 (0.19%) Mercurial
General
1 220 (20.48%) Finance
2 78 (7.26%) Banking
3 42 (3.91%) Telecoms
4 38 (3.54%) Legal
5 25 (2.33%) Front Office
5 25 (2.33%) Retail
6 19 (1.77%) Law
7 17 (1.58%) Financial Institution
8 10 (0.93%) Marketing
9 9 (0.84%) Back Office
9 9 (0.84%) Billing
10 8 (0.74%) Investment Banking
10 8 (0.74%) Pharmaceutical
10 8 (0.74%) Retail Banking
11 6 (0.56%) French Language
11 6 (0.56%) Manufacturing
12 5 (0.47%) Publishing
13 4 (0.37%) Advertising
14 3 (0.28%) Military
15 2 (0.19%) Local Government
Job Titles
1 162 (15.08%) Analyst
2 93 (8.66%) Service Manager
3 78 (7.26%) Support Engineer
4 66 (6.15%) Support Analyst
5 65 (6.05%) Service Analyst
6 57 (5.31%) Developer
7 53 (4.93%) Applications Support
8 49 (4.56%) Incident Manager
8 49 (4.56%) Infrastructure Engineer
8 49 (4.56%) Problem Manager
9 47 (4.38%) Consultant
9 47 (4.38%) Service Desk Analyst
10 42 (3.91%) ITIL Manager
11 38 (3.54%) Services Delivery Manager
12 37 (3.45%) Administrator
13 36 (3.35%) Delivery Manager
14 33 (3.07%) Team Leader
15 31 (2.89%) 2nd Line Support
15 31 (2.89%) Support Specialist
16 30 (2.79%) Project Manager
Libraries, Frameworks & Software Standards
1 73 (6.80%) Middleware
2 36 (3.35%) J2EE
3 33 (3.07%) HTML
4 26 (2.42%) .NET
4 26 (2.42%) CSS
5 24 (2.23%) Web Services
6 21 (1.96%) XML
7 17 (1.58%) .NET Framework
7 17 (1.58%) IBM Integration Bus
8 13 (1.21%) Ajax
9 9 (0.84%) ASP.NET
9 9 (0.84%) JDBC
10 8 (0.74%) Spring
11 7 (0.65%) jQuery
12 6 (0.56%) AngularJS
12 6 (0.56%) ASP.NET MVC
12 6 (0.56%) FIX Protocol
12 6 (0.56%) HTML5
13 5 (0.47%) Apache Cordova
13 5 (0.47%) ASP.NET MVC 4
Miscellaneous
1 104 (9.68%) Analytical Skills
2 91 (8.47%) Management Information System
3 63 (5.87%) Data Centre
4 51 (4.75%) Blackberry
5 40 (3.72%) Computer Science
6 39 (3.63%) CMDB
7 36 (3.35%) Clustering
8 25 (2.33%) Mainframe
8 25 (2.33%) Replication
9 24 (2.23%) Statistics
9 24 (2.23%) Virtual Team
10 23 (2.14%) Fat Client
10 23 (2.14%) iPhone
10 23 (2.14%) Thin Client
11 19 (1.77%) iPad
12 18 (1.68%) Performance Metrics
13 14 (1.30%) Enterprise Software
14 13 (1.21%) Hedge funds
14 13 (1.21%) PKI
15 11 (1.02%) Client/Server
Operating Systems
1 426 (39.66%) Windows
2 204 (18.99%) Unix
3 182 (16.95%) Windows Server
4 149 (13.87%) Linux
5 107 (9.96%) Solaris
6 90 (8.38%) AIX
7 85 (7.91%) Windows 7
8 74 (6.89%) Windows Server 2008
9 67 (6.24%) Windows Server 2003
10 57 (5.31%) Windows XP
11 41 (3.82%) Windows Server 2012
12 32 (2.98%) Red Hat Enterprise Linux
13 26 (2.42%) Windows 10
14 18 (1.68%) HPUX
14 18 (1.68%) Mac OS X
15 15 (1.40%) OS/390
15 15 (1.40%) Windows 8
16 14 (1.30%) Apple iOS
17 8 (0.74%) Windows 2000
18 7 (0.65%) Windows Vista
Processes & Methodologies
1 647 (60.24%) ITIL
2 351 (32.68%) Incident Management
3 331 (30.82%) Change Management
4 284 (26.44%) Service Delivery
5 247 (23.00%) Service Management
6 202 (18.81%) Root Cause Analysis
7 140 (13.04%) Configuration Management
8 138 (12.85%) Release Management
9 118 (10.99%) ITSM
10 117 (10.89%) ITIL V3
11 111 (10.34%) Project Management
12 107 (9.96%) Agile Software Development
13 85 (7.91%) Continuous Improvement
14 79 (7.36%) Disaster Recovery
15 62 (5.77%) PRINCE2
16 58 (5.40%) DevOps
17 55 (5.12%) Knowledge Management
18 54 (5.03%) Business Continuity
18 54 (5.03%) QMS
19 53 (4.93%) Process Improvement
Programming Languages
1 160 (14.90%) SQL
2 82 (7.64%) Java
3 56 (5.21%) Perl
4 52 (4.84%) Shell Script
5 50 (4.66%) PowerShell
6 49 (4.56%) JavaScript
7 42 (3.91%) C++
8 39 (3.63%) Python
9 25 (2.33%) C
10 19 (1.77%) VB
11 18 (1.68%) C#
12 17 (1.58%) PL/SQL
13 14 (1.30%) T-SQL
14 13 (1.21%) VBA
15 7 (0.65%) JCL
16 3 (0.28%) ABAP
16 3 (0.28%) COBOL
16 3 (0.28%) Groovy
16 3 (0.28%) REXX
16 3 (0.28%) VBScript
Qualifications
1 192 (17.88%) Security Cleared
2 128 (11.92%) SC Cleared
3 92 (8.57%) Degree
4 75 (6.98%) ITIL Certification
5 73 (6.80%) Microsoft Certification
6 64 (5.96%) BPSS Clearance
7 43 (4.00%) Cisco Certification
8 33 (3.07%) DV Cleared
9 29 (2.70%) MCSE
10 26 (2.42%) CCNA
10 26 (2.42%) CCNP
11 25 (2.33%) MCP
12 14 (1.30%) PMI Certification
13 12 (1.12%) CCIE
14 11 (1.02%) MCSA
15 10 (0.93%) ITIL Foundation Certificate
15 10 (0.93%) PMP
16 9 (0.84%) AAT
16 9 (0.84%) CCA
16 9 (0.84%) MCDST
Quality Assurance & Compliance
1 222 (20.67%) SLA
2 54 (5.03%) ISO 9001
3 51 (4.75%) Disclosure Scotland
4 28 (2.61%) QA
5 10 (0.93%) ISO/IEC 27001
6 8 (0.74%) PCI DSS
7 3 (0.28%) 21 CFR Part 11
8 2 (0.19%) COBIT
8 2 (0.19%) RMADS
9 1 (0.093%) Data Quality
9 1 (0.093%) ISO22301
9 1 (0.093%) Sarbanes-Oxley
9 1 (0.093%) WCAG
System Software
1 193 (17.97%) Active Directory
2 95 (8.85%) VMware Infrastructure
3 26 (2.42%) VMware ESX
4 24 (2.23%) Microsoft App-V
5 21 (1.96%) XenApp
6 20 (1.86%) vSphere
7 19 (1.77%) Firmware
7 19 (1.77%) Hyper-V
7 19 (1.77%) Virtual Desktop
8 16 (1.49%) Terminal Services
9 10 (0.93%) Virtual Machines
9 10 (0.93%) VMware ESXi
10 9 (0.84%) XenDesktop
11 8 (0.74%) KVM
12 5 (0.47%) Oracle RAC
12 5 (0.47%) StorNext
12 5 (0.47%) Terminal Server
12 5 (0.47%) Xsan
13 4 (0.37%) Veritas Cluster Server
14 3 (0.28%) Virtual Servers
Systems Management
1 51 (4.75%) SCCM
2 39 (3.63%) NetBackup
3 30 (2.79%) OpenView Configuration Management
3 30 (2.79%) Tivoli
4 24 (2.23%) Puppet
4 24 (2.23%) Tivoli Storage Manager
5 23 (2.14%) Opscode Chef
5 23 (2.14%) SCOM
6 18 (1.68%) HP Data Protector
6 18 (1.68%) Microsoft Clustering
7 15 (1.40%) Perfmon
8 12 (1.12%) EMC NetWorker
8 12 (1.12%) HP SIM
8 12 (1.12%) HP SiteScope
8 12 (1.12%) OpenView
9 10 (0.93%) Netcool
10 9 (0.84%) Unicenter
11 8 (0.74%) Backup Exec
11 8 (0.74%) Systems Management Server (SMS)
11 8 (0.74%) Veritas Storage Foundation
Vendors
1 301 (28.03%) Microsoft
2 181 (16.85%) Oracle
3 138 (12.85%) HP
4 123 (11.45%) VMware
5 81 (7.54%) ServiceNow
6 80 (7.45%) Cisco
7 74 (6.89%) Citrix
8 46 (4.28%) IBM
9 41 (3.82%) CA
10 40 (3.72%) Remedy
11 28 (2.61%) SAP
11 28 (2.61%) Symantec
12 27 (2.51%) Red Hat
13 25 (2.33%) Sun
14 24 (2.23%) EMC
15 22 (2.05%) Lotus
15 22 (2.05%) Veritas
16 21 (1.96%) BMC
17 20 (1.86%) CheckPoint
18 19 (1.77%) Juniper
Kent
Harvey Nash plc
Rate: £160 - £180 per day
Posted: 2 days ago
Warrington, Cheshire
Rullion IT Plus
Posted: 2 days ago
Cranbrook, Kent
Dupen Recruitment Services
Rate: £200 - £250 per day
Posted: 2 days ago
Essex
Red10
Rate: £400 - £450 per day
Posted: 5 days ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 2 days ago
London
Mercator IT Solutions
Rate: £Market
Posted: 2 days ago
Chelmsford, Essex
Red10
Rate: £400 - £450 per annum
Posted: 6 days ago
Central London / West End
Arden Resourcing Limited
Rate: £450.00 - £550.00 per day
Posted: 5 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Posted: 5 days ago
City, London
FT Select
Rate: From £385 to £418 per day
Posted: 6 days ago
Essex
Interaction Recruitment PLC
Rate: £300 - 350 per day
Posted: 4 days ago
London
Hydrogen
Posted: 3 days ago