The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Problem Management
Rank 260 252 229
Rank change year-on-year
-8 -23
Contract jobs citing Problem Management 477 431 442
As % of all contract IT jobs located in the UK 0.84% 0.79% 0.86%
As % of the Processes & Methodologies category 1.08% 1.04% 1.16%
Number of daily rates quoted 270 240 223
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £350 £375
Average daily rate % change year-on-year
-7.14% -6.66%
90% offered a daily rate of more than £175 £220 £200
10% offered a daily rate of more than £464 £500 £483
UK excluding London average daily rate £298 £350 £275
% change year-on-year
-15.00% +27.27%
Number of hourly rates quoted 28 25 26
Average hourly rate £19.75 £17.50 £17.50
Average hourly rate % change year-on-year
+12.85% -
90% offered a hourly rate of more than £12.20 £16.08 £10.50
10% offered a hourly rate of more than £37.09 £25.00 £44.60
UK excluding London average hourly rate £18.50 £17.50 £17.50
% change year-on-year
+5.71% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44182 41616 38228
As % of all contract IT jobs located in the UK 77.70% 76.15% 74.80%
Number of daily rates quoted 28632 25727 23174
Average daily rate £415 £400 £405
Average daily rate % change year-on-year
+3.75% -1.23%
90% offered a daily rate of more than £285 £275 £270
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1181 1176 1105
Average hourly rate £30.00 £25.00 £30.50
Average hourly rate % change year-on-year
+20.00% -18.03%
90% offered a hourly rate of more than £12.50 £12.85 £12.50
10% offered a hourly rate of more than £52.17 £50.00 £50.00
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 31 July 2015.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 31 July 2015.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 435 £345 -3.63% 134
London +9 160 £368 +0.68% 58
South East -7 97 £420 +23.98% 32
Yorkshire +11 51 £275 -24.13% 6
City of London -10 47 £390 +2.63% 28
North West -3 44 £291 +5.90% 12
Berkshire +10 33 £415 +55.14% 13
West Yorkshire -3 30 £275 -27.15% 4
North East -32 28 £256 -31.66% 3
Leeds -7 25 £275 -27.15% 2
Newcastle upon Tyne -26 24 £256 -32.02% 2
Tyne and Wear -35 24 £256 -31.66% 2
Manchester +6 20 £135 - 8
South West -14 20 £375 +15.38% 8
Scotland - 20 £250 - 3
North Yorkshire +13 16 £250 -
Hampshire 0 14 £450 +20.00% 4
East Midlands +9 13 £150 -49.57% 7
Cheshire -8 13 £388 +58.16% 4
Surrey -9 13 £350 +3.70% 6
Oxfordshire -13 13 £450 +20.00% 1
East of England -23 13 £345 -17.61% 4
York 0 11 £269 -
Buckinghamshire -19 11 £295 -5.60% 3
Lancashire +17 9 £290 -14.70%
Reading 0 9 £450 +44.00% 7
West Midlands -17 9 £324 -3.97% 4
Milton Keynes -23 8 £277 -11.36% 3
Inverclyde - 8 £250 -
West Sussex -3 7 £450 +100.00%

Problem Management
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 524 (55.22%) ITIL
2 300 (31.61%) Windows
3 269 (28.35%) Incident Management
4 265 (27.92%) Service Management
5 236 (24.87%) Change Management
5 236 (24.87%) Finance
6 207 (21.81%) Microsoft
7 193 (20.34%) SQL
8 182 (19.18%) Oracle
9 149 (15.70%) Linux
10 145 (15.28%) SLA
11 138 (14.54%) UNIX
12 136 (14.33%) Active Directory
13 130 (13.70%) Service Delivery
14 121 (12.75%) VMware
15 116 (12.22%) Java
16 109 (11.49%) Root Cause Analysis
17 106 (11.17%) Security Cleared
17 106 (11.17%) Windows Server 2008
17 106 (11.17%) SQL Server
18 103 (10.85%) MS Office
18 103 (10.85%) Project Management
19 100 (10.54%) ITSM
19 100 (10.54%) Configuration Management
20 92 (9.69%) MS Excel
21 90 (9.48%) Citrix
22 89 (9.38%) Release Management
23 87 (9.17%) Analytical Skills
24 85 (8.96%) Capacity Management
25 82 (8.64%) Cisco

Problem Management
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 72 (7.59%) MS Exchange
2 68 (7.17%) IIS
3 60 (6.32%) WebLogic
4 46 (4.85%) Apache
5 42 (4.43%) SharePoint
6 30 (3.16%) Blackberry Enterprise Server
7 29 (3.06%) Tomcat
8 22 (2.32%) SAS
8 22 (2.32%) WebSphere
9 21 (2.21%) Lync
9 21 (2.21%) Exchange Server 2010
10 18 (1.90%) SharePoint 2013
11 15 (1.58%) JBoss
12 11 (1.16%) Exchange Server 2007
12 11 (1.16%) Oracle Application Server
12 11 (1.16%) AquaLogic
13 8 (0.84%) IBM Notes
13 8 (0.84%) WebSphere Application Server
13 8 (0.84%) Exchange Server 2013
14 7 (0.74%) SharePoint 2010
Applications
1 103 (10.85%) MS Office
2 92 (9.69%) MS Excel
3 24 (2.53%) MS PowerPoint
4 17 (1.79%) MS Visio
5 16 (1.69%) MS Project
6 2 (0.21%) TargetLink
6 2 (0.21%) Simulink
6 2 (0.21%) Stateflow
Business Applications
1 18 (1.90%) Remedy ITSM
2 12 (1.26%) Oracle Applications
3 11 (1.16%) Oracle EBS
3 11 (1.16%) RMDS
3 11 (1.16%) Dynamics CRM
4 10 (1.05%) Oracle General Ledger
5 8 (0.84%) Oracle EBS R12
5 8 (0.84%) Oracle Payables
5 8 (0.84%) Oracle Receivables
6 4 (0.42%) ION MarketView
6 4 (0.42%) SAP CO
6 4 (0.42%) SAP FI
6 4 (0.42%) SAP FI/CO
7 3 (0.32%) Oracle Financials
7 3 (0.32%) Exstream
7 3 (0.32%) thinkFolio
7 3 (0.32%) Eikon
8 2 (0.21%) assyst
8 2 (0.21%) Oracle Cash Management
8 2 (0.21%) Oracle iProcurement
Cloud Services
1 17 (1.79%) Microsoft Azure
2 15 (1.58%) Amazon AWS
3 13 (1.37%) SaaS
4 8 (0.84%) Google Analytics
5 7 (0.74%) Office 365
6 3 (0.32%) IaaS
6 3 (0.32%) Cloud Computing
7 2 (0.21%) Virtual Private Cloud
7 2 (0.21%) PaaS
8 1 (0.11%) SuccessFactors
8 1 (0.11%) SoftLayer
Communications & Networking
1 76 (8.01%) Firewall
2 58 (6.11%) LAN
3 55 (5.80%) WAN
4 48 (5.06%) DNS
5 47 (4.95%) SAN
6 39 (4.11%) TCP/IP
7 36 (3.79%) BIG-IP
8 32 (3.37%) MPLS
8 32 (3.37%) DHCP
9 29 (3.06%) Internet
10 25 (2.63%) DSL
11 23 (2.42%) LDAP
12 22 (2.32%) VPN
13 19 (2.00%) NAS
14 16 (1.69%) SSL
15 15 (1.58%) Network Security
16 14 (1.48%) VoIP
17 12 (1.26%) BGP
18 11 (1.16%) Intranet
18 11 (1.16%) Wireless
Database & Business Intelligence
1 106 (11.17%) SQL Server
2 51 (5.37%) Oracle Database
3 28 (2.95%) BusinessObjects
4 26 (2.74%) Oracle Reports
5 17 (1.79%) Oracle Database 11g
6 15 (1.58%) Hadoop
7 14 (1.48%) Data Warehouse
8 13 (1.37%) MySQL
8 13 (1.37%) Data Mining
9 11 (1.16%) Oracle Database 10g
10 10 (1.05%) Relational Database
11 9 (0.95%) SQL Server 2008
12 7 (0.74%) Crystal Reports
13 6 (0.63%) OLAP
13 6 (0.63%) Oracle9i Database
13 6 (0.63%) Oracle OLAP
13 6 (0.63%) Oracle BI Publisher
14 5 (0.53%) Big Data
14 5 (0.53%) SQL Server 2005
14 5 (0.53%) SQL Server Integration Services
Development Applications
1 36 (3.79%) Ant
2 22 (2.32%) Subversion
3 21 (2.21%) JIRA
3 21 (2.21%) Git (software)
3 21 (2.21%) Jenkins
4 19 (2.00%) Maven
5 17 (1.79%) TeamCity
6 15 (1.58%) Mercurial
6 15 (1.58%) MSBuild
6 15 (1.58%) Gradle
7 14 (1.48%) CA Gen
7 14 (1.48%) JMeter
7 14 (1.48%) Visual Studio
8 11 (1.16%) LoadRunner
9 10 (1.05%) HP UFT
9 10 (1.05%) Facilita Forecast
10 8 (0.84%) Team Foundation Server
10 8 (0.84%) Introscope
11 7 (0.74%) Oracle Forms
12 6 (0.63%) SoapUI
General
1 236 (24.87%) Finance
2 55 (5.80%) Banking
3 40 (4.21%) Telecoms
4 27 (2.85%) Legal
5 19 (2.00%) Front Office
6 17 (1.79%) Financial Institution
7 16 (1.69%) Law
8 15 (1.58%) Investment Banking
9 14 (1.48%) Pharmaceutical
10 13 (1.37%) Manufacturing
11 11 (1.16%) Back Office
12 9 (0.95%) Publishing
13 8 (0.84%) General Ledger
13 8 (0.84%) Retail
14 7 (0.74%) Billing
15 4 (0.42%) Retail Banking
16 3 (0.32%) Advertising
16 3 (0.32%) Aerospace
16 3 (0.32%) Automotive
17 2 (0.21%) Electronics
Job Titles
1 229 (24.13%) Analyst
2 87 (9.17%) Incident Manager
3 79 (8.32%) Service Manager
4 69 (7.27%) Support Analyst
5 60 (6.32%) Support Engineer
6 52 (5.48%) Problem Manager
7 51 (5.37%) Service Analyst
8 49 (5.16%) Developer
9 47 (4.95%) Applications Support
10 44 (4.64%) Administrator
11 39 (4.11%) Infrastructure Engineer
11 39 (4.11%) 3rd Line Support
12 37 (3.90%) Consultant
13 28 (2.95%) Desktop Support
13 28 (2.95%) Service Desk Analyst
14 26 (2.74%) Operations Analyst
14 26 (2.74%) Major Incident Manager
15 25 (2.63%) Delivery Manager
15 25 (2.63%) Incident & Problem Manager
16 22 (2.32%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 66 (6.95%) .NET
2 52 (5.48%) Middleware
3 48 (5.06%) J2EE
4 47 (4.95%) Web Services
5 21 (2.21%) SOAP
6 20 (2.11%) Rendezvous
7 19 (2.00%) HTML
8 15 (1.58%) Django
9 14 (1.48%) JMS
10 13 (1.37%) Oracle Fusion
11 12 (1.26%) CSS
12 11 (1.16%) JDBC
12 11 (1.16%) XML
12 11 (1.16%) JNDI
13 10 (1.05%) Java EE
14 8 (0.84%) ASP.NET
15 6 (0.63%) .NET Framework
16 5 (0.53%) Spring
16 5 (0.53%) XSLT
16 5 (0.53%) jQuery
Miscellaneous
1 87 (9.17%) Analytical Skills
2 67 (7.06%) Management Information System
3 45 (4.74%) Data Centre
4 42 (4.43%) Blackberry
5 29 (3.06%) Clustering
6 28 (2.95%) Statistics
7 20 (2.11%) Computer Science
8 19 (2.00%) Fat Client
8 19 (2.00%) Thin Client
9 18 (1.90%) Client/Server
9 18 (1.90%) Fixed Income
10 15 (1.58%) CMDB
11 12 (1.26%) Data Structures
11 12 (1.26%) Performance Metrics
11 12 (1.26%) Equities
11 12 (1.26%) Mainframe
11 12 (1.26%) Replication
12 10 (1.05%) DataPower
13 9 (0.95%) Enterprise Software
14 8 (0.84%) NHS
Operating Systems
1 300 (31.61%) Windows
2 149 (15.70%) Linux
3 138 (14.54%) UNIX
4 106 (11.17%) Windows Server 2008
5 81 (8.54%) Windows 7
6 78 (8.22%) Windows Server 2003
7 60 (6.32%) Windows Server 2012
8 55 (5.80%) Red Hat Enterprise Linux
9 35 (3.69%) Solaris
10 32 (3.37%) Windows XP
11 21 (2.21%) AIX
12 18 (1.90%) HPUX
13 16 (1.69%) Windows 8
14 12 (1.26%) Apple iOS
15 8 (0.84%) Android
16 7 (0.74%) CentOS
17 6 (0.63%) Windows 2000
18 4 (0.42%) zOS
19 3 (0.32%) Windows Mobile
20 2 (0.21%) Ubuntu
Processes & Methodologies
1 524 (55.22%) ITIL
2 269 (28.35%) Incident Management
3 265 (27.92%) Service Management
4 236 (24.87%) Change Management
5 130 (13.70%) Service Delivery
6 109 (11.49%) Root Cause Analysis
7 103 (10.85%) Project Management
8 100 (10.54%) ITSM
8 100 (10.54%) Configuration Management
9 89 (9.38%) Release Management
10 85 (8.96%) Capacity Management
11 64 (6.74%) Disaster Recovery
12 58 (6.11%) Business Intelligence
12 58 (6.11%) Agile Software Development
13 52 (5.48%) Stakeholder Management
14 51 (5.37%) Performance Management
15 47 (4.95%) Change Control
16 46 (4.85%) Business Continuity
17 45 (4.74%) Migration
18 42 (4.43%) ITIL V3
Programming Languages
1 193 (20.34%) SQL
2 116 (12.22%) Java
3 66 (6.95%) Shell Script
4 53 (5.58%) Perl
5 50 (5.27%) PL/SQL
6 36 (3.79%) Bash Shell
7 35 (3.69%) Python
8 33 (3.48%) PowerShell
9 29 (3.06%) JavaScript
10 24 (2.53%) C++
11 18 (1.90%) VB
11 18 (1.90%) WebLogic Scripting Tool
12 14 (1.48%) C#
13 11 (1.16%) C
14 8 (0.84%) C-shell
15 7 (0.74%) T-SQL
16 5 (0.53%) VBA
16 5 (0.53%) Ruby
17 4 (0.42%) ABAP
17 4 (0.42%) VBScript
Qualifications
1 106 (11.17%) Security Cleared
2 72 (7.59%) SC Cleared
3 61 (6.43%) Degree
4 60 (6.32%) ITIL Certification
5 56 (5.90%) Microsoft Certification
6 36 (3.79%) Cisco Certification
7 33 (3.48%) MCSE
8 23 (2.42%) CCNA
9 19 (2.00%) MCSA
10 17 (1.79%) MCITP
10 17 (1.79%) ITIL Foundation Certificate
10 17 (1.79%) DV Cleared
11 15 (1.58%) MCP
12 13 (1.37%) CCNP
12 13 (1.37%) VMware Certified Professional (VCP)
13 9 (0.95%) MCTS
13 9 (0.95%) PMI Certification
13 9 (0.95%) Citrix Certification
14 8 (0.84%) ISTQB
15 7 (0.74%) CCA
Quality Assurance & Compliance
1 145 (15.28%) SLA
2 41 (4.32%) QA
3 5 (0.53%) ISO/IEC 27001
4 4 (0.42%) COBIT
4 4 (0.42%) ISO 9001
5 2 (0.21%) GxP
5 2 (0.21%) BS7799
5 2 (0.21%) Sarbanes-Oxley
6 1 (0.11%) TickIT
6 1 (0.11%) Data Quality
System Software
1 136 (14.33%) Active Directory
2 79 (8.32%) VMware Infrastructure
3 35 (3.69%) XenApp
4 31 (3.27%) Hyper-V
5 23 (2.42%) NLBS
6 14 (1.48%) XenDesktop
7 13 (1.37%) Xen
8 9 (0.95%) vSphere
9 8 (0.84%) Microsoft App-V
9 8 (0.84%) VMware ESX
10 7 (0.74%) Citrix Presentation Server
10 7 (0.74%) Forefront TMG
10 7 (0.74%) XenServer
11 6 (0.63%) Terminal Server
12 5 (0.53%) VMware ESXi
12 5 (0.53%) Veritas Cluster Server
13 4 (0.42%) Veritas File System
13 4 (0.42%) Microsoft Virtual Server
14 3 (0.32%) Firmware
14 3 (0.32%) ISA Server
Systems Management
1 45 (4.74%) SCCM
2 28 (2.95%) WSUS
2 28 (2.95%) ITRS Geneos
3 23 (2.42%) BladeLogic
4 20 (2.11%) SCOM
5 13 (1.37%) Backup Exec
6 12 (1.26%) NetBackup
6 12 (1.26%) Control-M
6 12 (1.26%) Nagios
6 12 (1.26%) Puppet
7 11 (1.16%) OpenView
8 10 (1.05%) Tivoli
9 8 (0.84%) Oracle RMAN
10 5 (0.53%) McAfee ePO
10 5 (0.53%) Icinga
10 5 (0.53%) SCSM
11 4 (0.42%) AirWatch
11 4 (0.42%) Oracle Enterprise Manager
11 4 (0.42%) Norton AntiVirus
12 3 (0.32%) Systems Management Server (SMS)
Vendors
1 207 (21.81%) Microsoft
2 182 (19.18%) Oracle
3 121 (12.75%) VMware
4 90 (9.48%) Citrix
5 82 (8.64%) Cisco
6 72 (7.59%) HP
7 54 (5.69%) Red Hat
8 52 (5.48%) Remedy
9 35 (3.69%) CheckPoint
9 35 (3.69%) Informatica
9 35 (3.69%) IBM
10 33 (3.48%) SAP
11 31 (3.27%) NetApp
12 29 (3.06%) ServiceNow
13 27 (2.85%) Splunk
14 25 (2.63%) webMethods
15 23 (2.42%) F5
16 20 (2.11%) TIBCO
16 20 (2.11%) Veritas
17 18 (1.90%) Sun
London
TEKsystems
Rate: £375 - £395 per day
Posted: 23 hours ago
Manchester, Lancashire
Harvey Nash plc
Posted: Yesterday
East London
Coal IT Services
Rate: From £350 to £375 per day
Posted: Yesterday
Glasgow, Lanarkshire
Harvey Nash plc
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £30.90 - £43.28 per hour
Posted: Yesterday
West London
Spencer Rose
Rate: From £400 to £460 per annum
Posted: 2 days ago
City, London
TEKsystems
Rate: £350 - £400 per day
Posted: 2 days ago
London
TEKsystems
Rate: £350 - £450 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Posted: 3 days ago
Peterlee, County Durham
Synergize Consulting
Rate: Unspecified
Posted: 3 days ago
Nottingham, Nottinghamshire
LA International
Rate: £350 - £400 per day
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Vertical IT
Posted: 4 days ago
Stirling
iKonnect
Rate: £400 - £500 per day
Posted: 4 days ago
Uxbridge
Hays IT - Uk Posting account
Rate: £35 per hour
Posted: 8 days ago
City of London
Intuition IT Solutions
Rate: £0.00 - £400 per day
Posted: 10 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 10 days ago
Reading
Incite Insight
Rate: £150 - £200 per day
Posted: 10 days ago
London
Real Staffing
Rate: competitive
Posted: 18 days ago
Woking, Surrey, Ripley
Brightred Resourcing
Rate: £150 - £300 per day
Posted: 21 days ago