The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Problem Management
UK
Rank 221 220 275
Rank change year-on-year
-1 +55
Contract jobs citing Problem Management 508 540 381
As % of all contract IT jobs located in the UK 1.13% 1.08% 0.76%
As % of the Processes & Methodologies category 1.38% 1.32% 0.97%
Number of daily rates quoted 286 349 228
Median daily rate £375 £352 £353
Median daily rate % change year-on-year
+6.45% -0.07%
90% offered a daily rate of more than £185 £182 £171
10% offered a daily rate of more than £525 £545 £500
UK excluding London median daily rate £350 £325 £325
% change year-on-year
+7.69% -
Number of hourly rates quoted 19 15 9
Median hourly rate £24.00 £19.50 £15.50
Median hourly rate % change year-on-year
+23.07% +25.80%
90% offered a hourly rate of more than £13.16 £11.48 £11.40
10% offered a hourly rate of more than £55.20 £79.00 £20.50
UK excluding London median hourly rate £22.00 £19.50 £13.50
% change year-on-year
+12.82% +44.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
36798 40775 39191
As % of all contract IT jobs located in the UK 82.20% 81.72% 78.55%
Number of daily rates quoted 24365 26369 25350
Median daily rate £450 £425 £423
Median daily rate % change year-on-year
+5.88% +0.59%
90% offered a daily rate of more than £300 £293 £282
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 942 1196 1044
Median hourly rate £33.00 £37.50 £25.00
Median hourly rate % change year-on-year
-12.00% +50.00%
90% offered a hourly rate of more than £12.50 £13.00 £12.00
10% offered a hourly rate of more than £50.00 £55.00 £47.50
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

Problem Management
Jobs Demand Trend

The demand trend of contract jobs citing Problem Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 17 January 2017.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 17 January 2017.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 460 £370 +1.71% 75
London -34 147 £400 -3.03% 24
South East +1 90 £362 +7.18% 9
North East +23 65 £375 +25.00%
Tyne and Wear +23 63 £375 +25.00%
Newcastle upon Tyne +15 60 £375 +25.00%
North West +17 50 £325 -23.52% 7
Berkshire +4 36 £363 -7.05% 1
West Midlands -15 33 £450 -3.48% 12
Yorkshire -3 26 £325 +8.33% 10
Scotland +33 24 £383 +8.51% 4
Manchester +20 23 £185 -47.14% 7
East of England +4 21 £300 -9.09% 9
West Yorkshire +3 19 £338 +12.50% 10
City of London -16 19 £395 -12.22% 7
Reading +5 17 £450 +136.84%
Hampshire +19 16 £362 +20.66% 1
Leeds -8 16 £325 +8.33% 2
South West -2 15 £230 - 3
Wales - 15 £413 -
East Midlands +17 13 £500 +11.11% 1
Lancashire +17 13 £350 -53.33%
Blackpool +16 13 £350 -65.00%
Birmingham +2 13 £438 +25.00% 2
Aberdeen -4 12 £390 +10.63%
Oxfordshire -9 12 £350 +154.54% 1
Cheshire +12 11 £130 -74.00%
Warrington +11 10 £130 -74.00%
Surrey +7 10 £475 +11.76% 5
Wiltshire -15 9 £225 -2.17%

Problem Management
Top 30 Related IT Skills

For the 6 months to 17 January 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Problem Management.

1 614 (58.42%) ITIL
2 377 (35.87%) Windows
3 371 (35.30%) Change Management
4 296 (28.16%) Microsoft
5 278 (26.45%) Incident Management
6 260 (24.74%) Service Management
7 227 (21.60%) Finance
8 208 (19.79%) Active Directory
9 188 (17.89%) Security Cleared
10 181 (17.22%) Service Delivery
11 173 (16.46%) Analytical Skills
12 171 (16.27%) Linux
13 169 (16.08%) Agile Software Development
14 164 (15.60%) SQL
15 159 (15.13%) MS Excel
16 152 (14.46%) Oracle
17 149 (14.18%) Windows Server
18 148 (14.08%) SLA
19 147 (13.99%) Unix
20 138 (13.13%) ITSM
21 134 (12.75%) VMware
22 130 (12.37%) SC Cleared
23 128 (12.18%) Configuration Management
23 128 (12.18%) Root Cause Analysis
24 127 (12.08%) DevOps
25 109 (10.37%) Open Source
25 109 (10.37%) Continuous Improvement
26 108 (10.28%) PRINCE2
27 107 (10.18%) Java
28 106 (10.09%) MS Office

Problem Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (5.71%) IIS
2 42 (4.00%) SharePoint
2 42 (4.00%) WebSphere
3 40 (3.81%) MS Exchange
4 37 (3.52%) WebLogic
5 36 (3.43%) Blackberry Enterprise Server
6 27 (2.57%) Apache
7 24 (2.28%) Tomcat
8 22 (2.09%) Oracle Application Server
9 20 (1.90%) IBM Notes
10 19 (1.81%) JBoss
11 17 (1.62%) Exchange Server 2007
12 16 (1.52%) Skype for Business
13 14 (1.33%) Tuxedo
14 13 (1.24%) MQSeries
15 12 (1.14%) IBM Domino
15 12 (1.14%) SAS
16 11 (1.05%) WebSphere Application Server
17 10 (0.95%) Confluence
17 10 (0.95%) Oracle HTTP Server
Applications
1 159 (15.13%) MS Excel
2 106 (10.09%) MS Office
3 51 (4.85%) MS PowerPoint
4 25 (2.38%) MS Visio
5 7 (0.67%) MS Project
6 4 (0.38%) Spreadsheet
7 1 (0.095%) Photoshop
7 1 (0.095%) Windchill
Business Applications
1 21 (2.00%) Oracle EBS
2 17 (1.62%) Oracle EBS R12
3 15 (1.43%) Dynamics CRM
4 14 (1.33%) Remedy ITSM
5 6 (0.57%) OpenText MBPM
6 5 (0.48%) SAP PSCD
7 4 (0.38%) BusinessWorks
7 4 (0.38%) RMDS
8 3 (0.29%) Dynamics AX
8 3 (0.29%) Oracle Cash Management
8 3 (0.29%) SAP CRM
9 2 (0.19%) assyst
9 2 (0.19%) Oracle Applications
9 2 (0.19%) Oracle General Ledger
9 2 (0.19%) Oracle Payables
9 2 (0.19%) Remedy AR System
10 1 (0.095%) MIS ActiveH
10 1 (0.095%) Oracle Financials
10 1 (0.095%) ResourceLink
10 1 (0.095%) Teamcenter
Cloud Services
1 105 (9.99%) SaaS
2 97 (9.23%) IaaS
3 93 (8.85%) PaaS
4 42 (4.00%) Office 365
5 30 (2.85%) Microsoft Azure
6 25 (2.38%) Amazon AWS
7 11 (1.05%) HP Helion
8 4 (0.38%) Cloud Computing
9 2 (0.19%) Amazon EC2
9 2 (0.19%) Google App Engine
9 2 (0.19%) Google Cloud Platform
9 2 (0.19%) Virtual Private Cloud
10 1 (0.095%) AWS CloudFormation
10 1 (0.095%) AWS OpsWorks
10 1 (0.095%) Azure Active Directory
10 1 (0.095%) GitHub
10 1 (0.095%) iPaaS
10 1 (0.095%) Mimecast
10 1 (0.095%) OneDrive
Communications & Networking
1 88 (8.37%) DNS
2 86 (8.18%) WAN
3 77 (7.33%) TCP/IP
4 69 (6.57%) Firewall
4 69 (6.57%) LAN
5 67 (6.37%) DHCP
6 49 (4.66%) SAN
7 45 (4.28%) Wireless
8 44 (4.19%) Internet
9 41 (3.90%) SSL
10 37 (3.52%) MPLS
11 35 (3.33%) Network Security
11 35 (3.33%) VPN
12 28 (2.66%) LDAP
13 20 (1.90%) BGP
13 20 (1.90%) Cisco Nexus
14 19 (1.81%) OSPF
15 18 (1.71%) Intrusion Detection
16 17 (1.62%) Cisco IOS
17 16 (1.52%) NAS
Database & Business Intelligence
1 82 (7.80%) SQL Server
2 37 (3.52%) Oracle Reports
3 35 (3.33%) Oracle Database
4 18 (1.71%) DB2
5 15 (1.43%) Oracle Database 12c
6 13 (1.24%) MySQL
7 12 (1.14%) SQL Server 2008
8 11 (1.05%) MongoDB
9 10 (0.95%) BusinessObjects
9 10 (0.95%) PostgreSQL
10 8 (0.76%) Hadoop
10 8 (0.76%) OLTP
10 8 (0.76%) SQL Server 2012
11 7 (0.67%) Data Warehouse
11 7 (0.67%) Relational Database
12 6 (0.57%) PowerCenter
12 6 (0.57%) SAP HANA
13 5 (0.48%) Oracle BI EE
13 5 (0.48%) SAS Enterprise Guide
13 5 (0.48%) SAS Enterprise Miner
Development Applications
1 27 (2.57%) JIRA
2 23 (2.19%) Team Foundation Server
3 17 (1.62%) CA Gen
4 14 (1.33%) Atlassian Bamboo
5 12 (1.14%) Jenkins
6 11 (1.05%) TeamCity
7 10 (0.95%) Subversion
8 9 (0.86%) Hudson
8 9 (0.86%) MSBuild
8 9 (0.86%) Octopus Deploy
9 8 (0.76%) Git (software)
10 7 (0.67%) Android Studio
10 7 (0.67%) Xcode
11 5 (0.48%) Eclipse
11 5 (0.48%) Talend Open Studio
12 4 (0.38%) Ant
12 4 (0.38%) LoadRunner
12 4 (0.38%) Log4j
12 4 (0.38%) Maven
13 3 (0.29%) PVCS
General
1 227 (21.60%) Finance
2 72 (6.85%) Banking
3 41 (3.90%) Telecoms
4 37 (3.52%) Legal
5 28 (2.66%) Retail
6 19 (1.81%) Financial Institution
7 17 (1.62%) Front Office
7 17 (1.62%) Law
7 17 (1.62%) Military
8 15 (1.43%) Back Office
9 14 (1.33%) Investment Banking
10 11 (1.05%) Publishing
11 8 (0.76%) Manufacturing
12 6 (0.57%) Marketing
13 5 (0.48%) Electronics
13 5 (0.48%) German Language
14 3 (0.29%) Retail Banking
15 2 (0.19%) Games
15 2 (0.19%) General Ledger
15 2 (0.19%) Pharmaceutical
Job Titles
1 185 (17.60%) Analyst
2 77 (7.33%) Service Analyst
3 70 (6.66%) Support Analyst
4 67 (6.37%) Administrator
5 62 (5.90%) Support Engineer
6 60 (5.71%) Service Desk Analyst
7 58 (5.52%) Developer
7 58 (5.52%) Infrastructure Engineer
8 53 (5.04%) Problem Manager
9 51 (4.85%) Network Engineer
10 50 (4.76%) DBA
11 46 (4.38%) Applications Support
12 44 (4.19%) Service Manager
13 40 (3.81%) 2nd Line Support
14 37 (3.52%) Incident Manager
14 37 (3.52%) Operations Engineer
15 33 (3.14%) 1st Line Service Desk Analyst
16 29 (2.76%) Architect
17 27 (2.57%) Consultant
18 26 (2.47%) 2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 41 (3.90%) Middleware
2 35 (3.33%) J2EE
3 29 (2.76%) .NET
4 26 (2.47%) Web Services
5 24 (2.28%) XML
6 20 (1.90%) HTML
7 16 (1.52%) Software Packaging
8 15 (1.43%) IBM Integration Bus
9 13 (1.24%) CSS
10 12 (1.14%) SOAP
11 10 (0.95%) .NET Framework
12 8 (0.76%) 802.1X
12 8 (0.76%) REST
12 8 (0.76%) Spring
13 7 (0.67%) ASP.NET
14 6 (0.57%) FIX Protocol
14 6 (0.57%) HTML5
14 6 (0.57%) jQuery
15 5 (0.48%) AngularJS
15 5 (0.48%) ASP.NET MVC
Miscellaneous
1 173 (16.46%) Analytical Skills
2 98 (9.32%) Management Information System
3 74 (7.04%) Data Centre
4 47 (4.47%) Blackberry
5 42 (4.00%) CMDB
6 41 (3.90%) Computer Science
7 30 (2.85%) Clustering
8 20 (1.90%) Cryptography
9 19 (1.81%) iPhone
9 19 (1.81%) Virtual Team
10 16 (1.52%) Driving Licence
10 16 (1.52%) iPad
10 16 (1.52%) Statistics
11 15 (1.43%) Client/Server
11 15 (1.43%) Enterprise Software
11 15 (1.43%) PKI
11 15 (1.43%) Replication
11 15 (1.43%) Tandem
12 13 (1.24%) BYOD
12 13 (1.24%) Mainframe
Operating Systems
1 377 (35.87%) Windows
2 171 (16.27%) Linux
3 149 (14.18%) Windows Server
4 147 (13.99%) Unix
5 94 (8.94%) Windows 7
6 72 (6.85%) Windows Server 2012
7 66 (6.28%) AIX
8 64 (6.09%) Windows Server 2008
9 62 (5.90%) Windows XP
10 44 (4.19%) Solaris
11 42 (4.00%) Windows Server 2003
12 32 (3.04%) Windows 2000
13 29 (2.76%) Windows 10
14 27 (2.57%) Red Hat Enterprise Linux
15 18 (1.71%) Mac OS X
16 14 (1.33%) Windows 8
17 11 (1.05%) zOS
18 10 (0.95%) Android
18 10 (0.95%) CatOS
18 10 (0.95%) VME
Processes & Methodologies
1 614 (58.42%) ITIL
2 371 (35.30%) Change Management
3 278 (26.45%) Incident Management
4 260 (24.74%) Service Management
5 181 (17.22%) Service Delivery
6 169 (16.08%) Agile Software Development
7 138 (13.13%) ITSM
8 128 (12.18%) Configuration Management
8 128 (12.18%) Root Cause Analysis
9 127 (12.08%) DevOps
10 109 (10.37%) Continuous Improvement
10 109 (10.37%) Open Source
11 108 (10.28%) PRINCE2
12 100 (9.51%) Release Management
13 95 (9.04%) Project Management
14 85 (8.09%) Data Management
15 76 (7.23%) ITIL V3
16 60 (5.71%) Process Improvement
17 56 (5.33%) Change Control
18 54 (5.14%) Performance Tuning
Programming Languages
1 164 (15.60%) SQL
2 107 (10.18%) Java
3 47 (4.47%) PowerShell
4 41 (3.90%) Perl
5 33 (3.14%) Shell Script
6 20 (1.90%) JavaScript
7 19 (1.81%) PL/SQL
7 19 (1.81%) Python
7 19 (1.81%) VB
8 18 (1.71%) C
9 13 (1.24%) C++
10 7 (0.67%) ABAP
10 7 (0.67%) Apple Swift
10 7 (0.67%) C#
10 7 (0.67%) Objective-C
11 6 (0.57%) Ruby
11 6 (0.57%) VBA
12 4 (0.38%) COBOL
13 3 (0.29%) PHP
13 3 (0.29%) VBScript
Qualifications
1 188 (17.89%) Security Cleared
2 130 (12.37%) SC Cleared
3 87 (8.28%) ITIL Certification
4 67 (6.37%) Degree
5 53 (5.04%) Cisco Certification
5 53 (5.04%) Microsoft Certification
6 37 (3.52%) MCSE
7 35 (3.33%) CCNA
7 35 (3.33%) DV Cleared
8 33 (3.14%) BPSS Clearance
9 30 (2.85%) CCNP
10 23 (2.19%) MCP
11 20 (1.90%) CISSP
12 19 (1.81%) ITIL Foundation Certificate
13 17 (1.62%) Citrix Certification
14 13 (1.24%) CCA
14 13 (1.24%) MCSA
15 12 (1.14%) CCIE
16 10 (0.95%) HNC
17 9 (0.86%) CCDA
Quality Assurance & Compliance
1 148 (14.08%) SLA
2 40 (3.81%) Disclosure Scotland
3 25 (2.38%) QA
4 18 (1.71%) PCI DSS
5 16 (1.52%) ISO 9001
6 12 (1.14%) Sarbanes-Oxley
7 9 (0.86%) HIPAA
8 2 (0.19%) Data Quality
8 2 (0.19%) ISO/IEC 27001
9 1 (0.095%) HMG Security Policy Framework
9 1 (0.095%) SEPA
System Software
1 208 (19.79%) Active Directory
2 105 (9.99%) VMware Infrastructure
3 36 (3.43%) vSphere
4 31 (2.95%) Microsoft App-V
5 30 (2.85%) Virtual Desktop
5 30 (2.85%) VMware ESXi
6 24 (2.28%) Hyper-V
7 23 (2.19%) XenApp
7 23 (2.19%) XenDesktop
8 19 (1.81%) Firmware
9 17 (1.62%) VMware ESX
10 16 (1.52%) Virtual Machines
11 15 (1.43%) Veritas Cluster Server
12 10 (0.95%) KVM
13 9 (0.86%) Veritas File System
14 7 (0.67%) NDS
14 7 (0.67%) Terminal Services
14 7 (0.67%) Veritas Volume Manager
15 5 (0.48%) Oracle RAC
15 5 (0.48%) SRDF
Systems Management
1 53 (5.04%) SCCM
2 30 (2.85%) Puppet
3 25 (2.38%) NetBackup
3 25 (2.38%) SCOM
4 18 (1.71%) OpenView Configuration Management
5 17 (1.62%) Opscode Chef
6 14 (1.33%) Tivoli
7 12 (1.14%) WSUS
8 11 (1.05%) ITRS Geneos
9 10 (0.95%) HP SiteScope
9 10 (0.95%) Systems Management Server (SMS)
10 9 (0.86%) Ansible
11 7 (0.67%) AirWatch
11 7 (0.67%) EdgeSight
12 6 (0.57%) Dollar Universe
12 6 (0.57%) EMC NetWorker
12 6 (0.57%) Symantec Endpoint Protection
12 6 (0.57%) Tivoli Monitoring
12 6 (0.57%) vMotion
13 5 (0.48%) Oracle RMAN
Vendors
1 296 (28.16%) Microsoft
2 152 (14.46%) Oracle
3 134 (12.75%) VMware
4 104 (9.90%) HP
5 102 (9.71%) Cisco
6 79 (7.52%) Citrix
7 59 (5.61%) ServiceNow
8 54 (5.14%) IBM
9 48 (4.57%) Remedy
10 42 (4.00%) SAP
11 41 (3.90%) Red Hat
12 28 (2.66%) EMC
13 27 (2.57%) Dell
13 27 (2.57%) Sun
13 27 (2.57%) Veritas
14 26 (2.47%) F5
15 21 (2.00%) Juniper
15 21 (2.00%) webMethods
16 20 (1.90%) Lotus
17 19 (1.81%) Intel Security
London
Harvey Nash plc
Rate: £350 - £375 per annum
Posted: 12 hours ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Rate: £230.00 - £250.00 per day
Posted: Yesterday
Manchester, Lancashire
Plan-net
Rate: Competitive rate
Posted: 11 hours ago
Epsom, Surrey
Plan-net
Rate: Unspecified Competitive rate
Posted: 13 hours ago
Bracknell, Berkshire
Lorien Resourcing
Posted: Yesterday
London
Spring Technology
Posted: 5 days ago
London
Plan-net
Rate: Unspecified Competitive rate
Posted: 6 days ago
City of London
IQ Public Sector
Rate: £50000 - £60000 per annum + benefits
Posted: 6 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago
Feltham
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £600 per day
Posted: 5 days ago