The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Problem Management
Rank 237 238 259
Rank change year-on-year
+1 +21
Contract jobs citing Problem Management 474 440 420
As % of all contract IT jobs located in the UK 0.84% 0.83% 0.73%
As % of the Processes & Methodologies category 1.13% 1.14% 1.02%
Number of daily rates quoted 254 219 217
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £225 £208 £203
10% offered a daily rate of more than £500 £500 £505
UK excluding London average daily rate £350 £275 £338
% change year-on-year
+27.27% -18.51%
Number of hourly rates quoted 39 28 37
Average hourly rate £18.50 £17.15 £25.50
Average hourly rate % change year-on-year
+7.87% -32.74%
90% offered a hourly rate of more than £13.80 £10.35 £15.50
10% offered a hourly rate of more than £25.80 £44.71 £43.20
UK excluding London average hourly rate £18.00 £17.15 £25.00
% change year-on-year
+4.95% -31.40%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41951 38607 41075
As % of all contract IT jobs located in the UK 74.17% 73.26% 70.98%
Number of daily rates quoted 26010 23715 23830
Average daily rate £410 £400 £400
Average daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £275 £273 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 1162 1053 1463
Average hourly rate £23.50 £28.00 £31.50
Average hourly rate % change year-on-year
-16.07% -11.11%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £48.84 £45.00
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 29 August 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 29 August 2014.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 448 £350 -6.66% 95
London -16 168 £345 -15.85% 31
South East +40 113 £325 +22.64% 18
City of London +35 46 £325 -23.52% 12
North East +15 42 £375 - 4
Tyne and Wear +10 41 £375 - 4
Newcastle upon Tyne +6 36 £375 - 4
Buckinghamshire +23 31 £306 - 2
East of England -23 30 £420 +18.30% 8
Berkshire +5 27 £300 +13.74% 3
Hampshire +9 26 £363 +87.09% 6
West Midlands -1 26 £344 -8.33% 4
North West -4 26 £250 -33.77% 8
Milton Keynes +18 22 £313 - 1
South West -24 20 £303 -36.31% 6
Surrey +13 18 £350 -15.15% 1
Manchester -4 16 £199 -33.75% 5
Yorkshire -25 15 £363 +61.11% 11
Essex +2 10 £463 +176.11% 2
Coventry -6 9 £213 -39.28%
Gloucestershire -12 9 £263 -
West Yorkshire -16 8 £378 +67.77% 8
Cheshire -5 7 £300 -21.05%
Leeds -8 7 £378 +34.22% 4
Scotland -27 7 £315 +57.25% 1
Hook - 7 £240 -
Colchester -1 6 £454 +170.89% 1
Slough -3 6 £250 +12.35%
South Yorkshire -5 6 £310 +42.52%
Cambridgeshire -16 6 £413 +3.12% 1

Problem Management
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 431 (47.21%) ITIL
2 249 (27.27%) Incident Management
3 230 (25.19%) Windows
4 213 (23.33%) Service Management
5 177 (19.39%) Security Cleared
6 172 (18.84%) Microsoft
7 162 (17.74%) Finance
8 157 (17.20%) Change Management
9 153 (16.76%) SLA
10 130 (14.24%) Active Directory
11 128 (14.02%) SC Cleared
12 116 (12.71%) Service Delivery
13 107 (11.72%) Root Cause Analysis
14 104 (11.39%) HP
15 100 (10.95%) MS Excel
16 99 (10.84%) MS Office
17 96 (10.51%) Oracle
18 92 (10.08%) Configuration Management
19 88 (9.64%) SQL
20 87 (9.53%) UNIX
21 85 (9.31%) Project Management
22 81 (8.87%) Linux
23 80 (8.76%) Windows Server 2008
24 74 (8.11%) Release Management
25 73 (8.00%) Cisco
26 69 (7.56%) Citrix
27 68 (7.45%) Telecoms
28 65 (7.12%) Firewall
29 64 (7.01%) ITSM
30 62 (6.79%) Banking

Problem Management
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 57 (6.24%) MS Exchange
2 49 (5.37%) SharePoint
3 41 (4.49%) Apache
4 35 (3.83%) IIS
5 31 (3.40%) WebSphere
6 30 (3.29%) Blackberry Enterprise Server
7 28 (3.07%) Tomcat
8 25 (2.74%) Exchange Server 2010
9 21 (2.30%) IBM HTTP Server
10 15 (1.64%) WebSphere Application Server
11 14 (1.53%) IBM Notes
12 13 (1.42%) SharePoint 2013
12 13 (1.42%) Exchange Server 2013
13 12 (1.31%) Oracle Workflow
13 12 (1.31%) SharePoint 2010
13 12 (1.31%) Lync
14 10 (1.10%) MQSeries
15 9 (0.99%) WebLogic
16 8 (0.88%) Exchange Server 2007
17 6 (0.66%) Exchange Server 2003
Applications
1 100 (10.95%) MS Excel
2 99 (10.84%) MS Office
3 26 (2.85%) MS PowerPoint
4 23 (2.52%) MS Project
5 14 (1.53%) MS Visio
6 1 (0.11%) Maple
Business Applications
1 15 (1.64%) Oracle EBS
1 15 (1.64%) Oracle Applications
2 12 (1.31%) Oracle Payables
3 11 (1.20%) Oracle Receivables
3 11 (1.20%) Oracle General Ledger
3 11 (1.20%) Oracle EBS R12
4 10 (1.10%) assyst
5 9 (0.99%) Remedy ITSM
6 3 (0.33%) Misys Midas
6 3 (0.33%) Endur
6 3 (0.33%) Aligne
6 3 (0.33%) SAP CRM
6 3 (0.33%) Oracle CRM
7 2 (0.22%) WebTrends
7 2 (0.22%) Oracle Procure-to-Pay
7 2 (0.22%) Oracle Cash Management
7 2 (0.22%) Oracle iProcurement
8 1 (0.11%) 3000 Xtra
8 1 (0.11%) Oracle ASCP
8 1 (0.11%) Temenos T24
Cloud Services
1 8 (0.88%) SaaS
2 5 (0.55%) Office 365
3 4 (0.44%) Cloud Computing
4 2 (0.22%) Microsoft Azure
4 2 (0.22%) Amazon AWS
4 2 (0.22%) IaaS
Communications & Networking
1 65 (7.12%) Firewall
2 51 (5.59%) WAN
3 39 (4.27%) DNS
4 36 (3.94%) SAN
5 35 (3.83%) LAN
6 33 (3.61%) 3G
7 32 (3.50%) TCP/IP
8 30 (3.29%) BIG-IP
9 28 (3.07%) MPLS
10 26 (2.85%) LDAP
11 23 (2.52%) VPN
12 22 (2.41%) Internet
13 21 (2.30%) HTTP
13 21 (2.30%) SSL
14 20 (2.19%) LTE
15 19 (2.08%) 2G
16 18 (1.97%) SSH
17 16 (1.75%) GGSN
17 16 (1.75%) SGSN
17 16 (1.75%) 4G
Database & Business Intelligence
1 52 (5.70%) SQL Server
2 35 (3.83%) Oracle Database
3 20 (2.19%) MySQL
4 16 (1.75%) Oracle Database 11g
4 16 (1.75%) DB2
5 15 (1.64%) PostgreSQL
6 12 (1.31%) Oracle Database 10g
7 10 (1.10%) Relational Database
8 8 (0.88%) DataStage
9 7 (0.77%) Oracle Reports
9 7 (0.77%) SQL Server 2005
9 7 (0.77%) SQL Server 2008
10 6 (0.66%) Data Warehouse
10 6 (0.66%) Data Mining
10 6 (0.66%) SQL Server Reporting Services
11 4 (0.44%) Crystal Reports
11 4 (0.44%) Oracle BI Publisher
12 3 (0.33%) SQL Server Integration Services
12 3 (0.33%) Oracle Discoverer
12 3 (0.33%) SAP BI
Development Applications
1 21 (2.30%) LoadRunner
2 19 (2.08%) QuickTest Pro
3 13 (1.42%) Oracle Forms
3 13 (1.42%) JIRA
3 13 (1.42%) Facilita Forecast
4 5 (0.55%) Toad
5 3 (0.33%) Ant
5 3 (0.33%) ClearCase
5 3 (0.33%) ERwin
5 3 (0.33%) MSI
5 3 (0.33%) Maven
5 3 (0.33%) Wise Package Studio
5 3 (0.33%) Rational Rhapsody
6 2 (0.22%) Git (software)
6 2 (0.22%) Subversion
6 2 (0.22%) RequisitePro
6 2 (0.22%) Eclipse
6 2 (0.22%) Visual Studio
7 1 (0.11%) IntelliJ
7 1 (0.11%) ClearQuest
General
1 162 (17.74%) Finance
2 68 (7.45%) Telecoms
3 62 (6.79%) Banking
4 41 (4.49%) Front Office
5 31 (3.40%) Investment Banking
6 27 (2.96%) Financial Institution
7 26 (2.85%) Retail
8 15 (1.64%) Manufacturing
9 14 (1.53%) Legal
10 13 (1.42%) Back Office
11 11 (1.20%) Law
11 11 (1.20%) General Ledger
12 9 (0.99%) Publishing
13 8 (0.88%) Pharmaceutical
14 6 (0.66%) Marketing
15 4 (0.44%) Advertising
16 3 (0.33%) Billing
16 3 (0.33%) Local Government
16 3 (0.33%) French Language
17 2 (0.22%) German Language
Job Titles
1 224 (24.53%) Analyst
2 74 (8.11%) Service Analyst
3 62 (6.79%) Support Analyst
4 57 (6.24%) Incident Manager
5 55 (6.02%) Service Manager
6 52 (5.70%) Problem Manager
7 49 (5.37%) Developer
8 46 (5.04%) Service Desk Analyst
9 39 (4.27%) Applications Support
10 31 (3.40%) Consultant
11 30 (3.29%) Support Engineer
12 29 (3.18%) Architect
13 28 (3.07%) Project Manager
14 25 (2.74%) Operations Analyst
15 24 (2.63%) Desktop Support
15 24 (2.63%) Network Engineer
15 24 (2.63%) DBA
16 22 (2.41%) Team Leader
16 22 (2.41%) Oracle DBA
17 21 (2.30%) Delivery Manager
Libraries, Frameworks & Software Standards
1 29 (3.18%) .NET
1 29 (3.18%) Middleware
2 16 (1.75%) XML
3 12 (1.31%) Web Services
3 12 (1.31%) HTML
4 11 (1.20%) J2EE
4 11 (1.20%) Java EE
5 9 (0.99%) JDBC
6 8 (0.88%) WCF
7 7 (0.77%) CSS
7 7 (0.77%) Spring
8 6 (0.66%) WebSphere MQ
8 6 (0.66%) JMS
8 6 (0.66%) WebSphere Message Broker
8 6 (0.66%) jQuery
9 5 (0.55%) WAP
9 5 (0.55%) SOAP
9 5 (0.55%) Application Packaging
10 4 (0.44%) FIX Protocol
10 4 (0.44%) Hibernate
Miscellaneous
1 49 (5.37%) Management Information System
2 46 (5.04%) Blackberry
3 22 (2.41%) Statistics
4 18 (1.97%) Open Source
5 15 (1.64%) Computer Science
6 14 (1.53%) Mainframe
7 13 (1.42%) CMDB
8 12 (1.31%) Hedge funds
9 11 (1.20%) Fat Client
9 11 (1.20%) Thin Client
10 10 (1.10%) Clustering
11 8 (0.88%) Firmware
11 8 (0.88%) Mobile App
12 7 (0.77%) Physics
12 7 (0.77%) Data Extraction
12 7 (0.77%) Equities
13 6 (0.66%) PKI
13 6 (0.66%) AS400
13 6 (0.66%) Replication
13 6 (0.66%) Credit Risk
Operating Systems
1 230 (25.19%) Windows
2 87 (9.53%) UNIX
3 81 (8.87%) Linux
4 80 (8.76%) Windows Server 2008
5 62 (6.79%) Windows Server 2003
6 60 (6.57%) Windows 7
7 36 (3.94%) Windows XP
8 21 (2.30%) Red Hat Enterprise Linux
9 18 (1.97%) Windows 8
9 18 (1.97%) Windows Server 2012
10 12 (1.31%) Solaris
11 10 (1.10%) Android
12 9 (0.99%) AIX
13 8 (0.88%) Apple iOS
14 7 (0.77%) Windows 2000
14 7 (0.77%) Mac OS X
14 7 (0.77%) Windows Mobile
15 4 (0.44%) Windows NT
15 4 (0.44%) CentOS
15 4 (0.44%) MVS
Processes & Methodologies
1 431 (47.21%) ITIL
2 249 (27.27%) Incident Management
3 213 (23.33%) Service Management
4 157 (17.20%) Change Management
5 116 (12.71%) Service Delivery
6 107 (11.72%) Root Cause Analysis
7 92 (10.08%) Configuration Management
8 85 (9.31%) Project Management
9 74 (8.11%) Release Management
10 64 (7.01%) ITSM
11 55 (6.02%) Performance Management
12 51 (5.59%) Migration
13 49 (5.37%) Disaster Recovery
14 48 (5.26%) Continuous Improvement
15 46 (5.04%) ITIL V3
16 44 (4.82%) Capacity Management
17 38 (4.16%) Regression Testing
18 33 (3.61%) Test Scripting
19 32 (3.50%) Change Control
20 31 (3.40%) Stakeholder Management
Programming Languages
1 88 (9.64%) SQL
2 46 (5.04%) Java
3 36 (3.94%) Perl
4 35 (3.83%) PowerShell
5 28 (3.07%) Bash Shell
6 26 (2.85%) Python
7 25 (2.74%) Shell Script
8 24 (2.63%) VB
9 21 (2.30%) PL/SQL
10 18 (1.97%) C
11 14 (1.53%) JavaScript
12 12 (1.31%) C#
13 9 (0.99%) C-shell
14 8 (0.88%) Korn
15 6 (0.66%) VBScript
16 5 (0.55%) RPG
16 5 (0.55%) COBOL
16 5 (0.55%) RPG IV
16 5 (0.55%) Jython
17 4 (0.44%) AWK
Qualifications
1 177 (19.39%) Security Cleared
2 128 (14.02%) SC Cleared
3 56 (6.13%) ITIL Certification
4 53 (5.81%) Degree
5 36 (3.94%) Cisco Certification
6 34 (3.72%) Microsoft Certification
7 28 (3.07%) CCNP
8 24 (2.63%) DV Cleared
9 21 (2.30%) MCSE
10 12 (1.31%) CCNA
10 12 (1.31%) ISTQB
10 12 (1.31%) JNCIS
11 11 (1.20%) MCITP
11 11 (1.20%) ITIL Foundation Certificate
11 11 (1.20%) ISTQB Foundation Certification
11 11 (1.20%) MCP
12 6 (0.66%) MCSA
12 6 (0.66%) ISEB
12 6 (0.66%) PRINCE2 Practitioner
13 5 (0.55%) BC Cleared
Quality Assurance & Compliance
1 153 (16.76%) SLA
2 54 (5.91%) QA
3 7 (0.77%) COBIT
3 7 (0.77%) BS15000
4 3 (0.33%) ISO 9000
4 3 (0.33%) ISO/IEC 27001
4 3 (0.33%) HL7
5 2 (0.22%) ISO 14001
5 2 (0.22%) GCP
5 2 (0.22%) BS7799
6 1 (0.11%) Sarbanes-Oxley
6 1 (0.11%) TickIT
6 1 (0.11%) ISO/IEC 17799
6 1 (0.11%) ISO 9001
6 1 (0.11%) ISO/IEC 20000
6 1 (0.11%) P3O
System Software
1 130 (14.24%) Active Directory
2 30 (3.29%) VMware Infrastructure
3 24 (2.63%) XenApp
4 14 (1.53%) NLBS
5 12 (1.31%) Hyper-V
6 8 (0.88%) Xen
6 8 (0.88%) Citrix Presentation Server
7 7 (0.77%) Oracle RAC
7 7 (0.77%) Oracle RMAN
8 6 (0.66%) ProxySG
8 6 (0.66%) XenDesktop
8 6 (0.66%) vSphere
9 5 (0.55%) Microsoft App-V
9 5 (0.55%) VMware ESX
10 4 (0.44%) Terminal Services
10 4 (0.44%) Microsoft Virtual Server
10 4 (0.44%) UAG
10 4 (0.44%) VMware ESXi
11 3 (0.33%) DFS Replication
11 3 (0.33%) NFS
Systems Management
1 36 (3.94%) SCCM
2 23 (2.52%) Control-M
3 22 (2.41%) Tivoli
4 19 (2.08%) HP Quality Center
5 16 (1.75%) NetBackup
6 13 (1.42%) WSUS
7 12 (1.31%) Backup Exec
8 9 (0.99%) BladeLogic
8 9 (0.99%) ITRS Geneos
9 8 (0.88%) Netcool
10 7 (0.77%) OVSD
10 7 (0.77%) OpenView
10 7 (0.77%) Norton AntiVirus
10 7 (0.77%) Data Guard
11 6 (0.66%) Puppet
11 6 (0.66%) Systems Management Server (SMS)
11 6 (0.66%) Netcool/OMNIbus
11 6 (0.66%) Netcool/Webtop
12 4 (0.44%) Business Desktop Deployment
12 4 (0.44%) Tivoli Storage Manager
Vendors
1 172 (18.84%) Microsoft
2 104 (11.39%) HP
3 96 (10.51%) Oracle
4 73 (8.00%) Cisco
5 69 (7.56%) Citrix
6 58 (6.35%) VMware
7 39 (4.27%) IBM
8 32 (3.50%) Juniper
9 25 (2.74%) F5
10 23 (2.52%) Red Hat
10 23 (2.52%) Blue Coat
10 23 (2.52%) CheckPoint
11 21 (2.30%) Remedy
12 20 (2.19%) NetApp
13 18 (1.97%) Symantec
13 18 (1.97%) Nokia Solutions and Networks
14 15 (1.64%) SAP
15 14 (1.53%) Lotus
16 13 (1.42%) McAfee
16 13 (1.42%) Dell
Kent
TEKsystems
Rate: £300 - £350 per day
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Rate: £375 - £425 per day
Posted: Yesterday
Luton, Bedfordshire
Connectus
Rate: £400 - £500 per day
Posted: 2 days ago
South West London
Synergize Consulting
Rate: Unspecified
Posted: 2 days ago
Newbury, Berkshire
Resource Solutions Group - Sovereign Housing
Rate: Benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £400.00 per day
Posted: 4 days ago
Hampshire
Intapeople
Rate: £250 to £300 per day
Posted: 4 days ago
London
NFP Group Ltd
Rate: £400 - £425 per day
Posted: 8 days ago
Bromley
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per annum
Posted: 15 days ago
London
Hays IT - Uk Posting account
Rate: £30.00 - £35.00 per hour
Posted: 15 days ago
Southampton
Interquest - IQ ESM
Posted: 16 days ago
Glasgow
Claremont Consulting Limited
Rate: £0.00 per annum
Posted: 17 days ago
London
NFP Group Ltd
Rate: £400 - £425 per day
Posted: 18 days ago
London
Hays IT - Uk Posting account
Rate: £300.00 - £350.00 per day
Posted: 19 days ago
Kingston Upon Hull
Computer Futures
Rate: £300 - £350 per day + competitive
Posted: 22 days ago
London
Recruitment Genius
Rate: £100 - £120 per day
Posted: 22 days ago
City of London
Austin Fraser Limited
Rate: £250 per day
Posted: 23 days ago
Kings Lynn
Hays IT - Uk Posting account
Rate: £120.00 - £170.00 per annum
Posted: 23 days ago
Wiltshire
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per day
Posted: 25 days ago
Kingston upon Thames
Hays IT - Uk Posting account
Rate: £15.00 - £20.00 per hour
Posted: 26 days ago