The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Problem Management
Rank 272 232 252
Rank change year-on-year
-40 +20
Contract jobs citing Problem Management 402 421 368
As % of all contract IT jobs located in the UK 0.74% 0.82% 0.76%
As % of the Processes & Methodologies category 0.99% 1.11% 1.05%
Number of daily rates quoted 259 232 196
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£365 £350 £330
Average daily rate % change year-on-year
+4.28% +6.06%
90% offered a daily rate of more than £175 £183 £190
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £325 £350 £330
% change year-on-year
-7.14% +6.06%
Number of hourly rates quoted 4 25 12
Average hourly rate £11.50 £17.50 £18.25
Average hourly rate % change year-on-year
-34.28% -4.10%
90% offered a hourly rate of more than £10.90 £13.35 £9.15
10% offered a hourly rate of more than £15.50 £27.50 £42.95
UK excluding London average hourly rate £11.50 £17.25 £15.25
% change year-on-year
-33.33% +13.11%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40533 37796 34894
As % of all contract IT jobs located in the UK 74.73% 73.83% 71.60%
Number of daily rates quoted 26554 23240 20514
Average daily rate £423 £400 £400
Average daily rate % change year-on-year
+5.62% -
90% offered a daily rate of more than £280 £270 £270
10% offered a daily rate of more than £580 £575 £575
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 1096 1172 1415
Average hourly rate £24.00 £26.00 £30.00
Average hourly rate % change year-on-year
-7.69% -13.33%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £45.00 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 24 December 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 376 £365 +4.28% 97
London -21 165 £395 +12.85% 19
South East -42 49 £320 -20.00% 21
City of London -2 42 £381 +18.21% 6
Yorkshire +9 35 £300 +33.33% 10
West Yorkshire +11 33 £300 +106.89% 5
Berkshire +1 29 £378 -7.92% 5
North East -4 28 £328 +98.78% 1
Leeds +6 27 £300 +106.89% 3
North West -18 24 £388 +5.80% 14
West Midlands -11 22 £235 -37.33% 5
South West -18 22 £375 +30.43% 15
Newcastle upon Tyne -7 21 £363 +119.69% 1
Tyne and Wear -10 21 £363 +119.69% 1
East of England -6 17 £325 +26.21% 4
East Midlands +2 15 £256 +113.54% 8
Scotland -9 14 £363 -1.02% 1
Reading +16 11 £329 -34.73% 1
Cheshire +5 11 £394 -1.56% 6
Bristol -9 9 £375 - 15
Warrington - 9 £413 - 1
Derbyshire +9 8 £238 +97.91%
Manchester -20 8 £475 +61.01% 6
Edinburgh -11 7 £403 +11.96%
Gloucestershire -11 7 £423 +46.95%
Hampshire -25 7 £245 -24.61% 5
Surrey -2 6 £300 -25.00% 1
Birmingham -5 6 £175 -16.66%
Hertfordshire +12 5 £450 - 2
Gloucester +3 5 £425 +47.82%

Problem Management
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 459 (50.00%) ITIL
2 253 (27.56%) Windows
3 246 (26.80%) Service Management
4 233 (25.38%) Incident Management
5 185 (20.15%) Microsoft
6 179 (19.50%) Finance
7 176 (19.17%) Change Management
8 154 (16.78%) Security Cleared
9 143 (15.58%) SLA
10 136 (14.81%) HP
11 132 (14.38%) Service Delivery
12 128 (13.94%) Oracle
13 123 (13.40%) SC Cleared
14 117 (12.75%) Analytical Skills
15 109 (11.87%) UNIX
16 108 (11.76%) Configuration Management
17 106 (11.55%) Active Directory
18 104 (11.33%) MS Excel
19 101 (11.00%) MS Office
19 101 (11.00%) SQL
20 99 (10.78%) Linux
21 92 (10.02%) Root Cause Analysis
22 89 (9.69%) VMware
23 87 (9.48%) Cisco
23 87 (9.48%) Windows Server 2008
24 86 (9.37%) Project Management
25 80 (8.71%) SQL Server
26 77 (8.39%) Windows Server 2003
27 74 (8.06%) Management Information System
28 72 (7.84%) Firewall

Problem Management
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 60 (6.54%) IIS
2 55 (5.99%) Apache
3 46 (5.01%) SharePoint
4 45 (4.90%) MS Exchange
5 35 (3.81%) Tomcat
6 29 (3.16%) WebSphere
7 26 (2.83%) WebLogic
8 25 (2.72%) IBM HTTP Server
9 22 (2.40%) Blackberry Enterprise Server
10 19 (2.07%) JBoss
11 17 (1.85%) WebSphere Application Server
12 16 (1.74%) SharePoint 2013
13 12 (1.31%) IBM Notes
13 12 (1.31%) AquaLogic
14 11 (1.20%) Exchange Server 2007
14 11 (1.20%) Exchange Server 2010
15 10 (1.09%) MQSeries
16 9 (0.98%) Lync
17 7 (0.76%) Exchange Server 2013
18 6 (0.65%) Oracle HTTP Server
Applications
1 104 (11.33%) MS Excel
2 101 (11.00%) MS Office
3 27 (2.94%) MS PowerPoint
4 16 (1.74%) MS Visio
5 15 (1.63%) MS Project
6 1 (0.11%) Maple
6 1 (0.11%) PowerPivot
Business Applications
1 11 (1.20%) Oracle EBS
1 11 (1.20%) Remedy ITSM
2 9 (0.98%) Oracle Applications
3 6 (0.65%) assyst
3 6 (0.65%) Oracle General Ledger
3 6 (0.65%) Oracle Payables
3 6 (0.65%) Oracle Receivables
4 5 (0.54%) Oracle EBS R12
4 5 (0.54%) LatentZero
5 4 (0.44%) Maximo
6 3 (0.33%) Dynamics CRM
6 3 (0.33%) SAP SD
6 3 (0.33%) Cordys
6 3 (0.33%) Oracle Procure-to-Pay
6 3 (0.33%) Oracle BPM
7 2 (0.22%) WebTrends
7 2 (0.22%) Agresso
7 2 (0.22%) SAP CRM
7 2 (0.22%) Misys Midas
7 2 (0.22%) SAP WM
Cloud Services
1 8 (0.87%) SaaS
2 3 (0.33%) Office 365
2 3 (0.33%) Cloud Computing
3 2 (0.22%) Microsoft Azure
3 2 (0.22%) Amazon AWS
3 2 (0.22%) IaaS
4 1 (0.11%) SuccessFactors
Communications & Networking
1 72 (7.84%) Firewall
2 59 (6.43%) SAN
3 40 (4.36%) WAN
4 38 (4.14%) DNS
5 37 (4.03%) TCP/IP
6 36 (3.92%) LAN
7 32 (3.49%) BIG-IP
8 27 (2.94%) Internet
8 27 (2.94%) 3G
9 26 (2.83%) HTTP
10 24 (2.61%) MPLS
11 23 (2.51%) VPN
11 23 (2.51%) LDAP
12 21 (2.29%) LTE
13 18 (1.96%) DHCP
13 18 (1.96%) Intranet
14 17 (1.85%) SSL
15 15 (1.63%) Cisco ASA
16 14 (1.53%) Cisco PIX
16 14 (1.53%) DSL
Database & Business Intelligence
1 80 (8.71%) SQL Server
2 40 (4.36%) Oracle Database
3 20 (2.18%) Oracle Reports
4 18 (1.96%) Relational Database
5 17 (1.85%) Oracle Database 11g
6 15 (1.63%) MySQL
7 14 (1.53%) DB2
7 14 (1.53%) SQL Server 2008
8 12 (1.31%) Oracle Database 10g
9 9 (0.98%) RDBMS
9 9 (0.98%) Crystal Reports
9 9 (0.98%) SQL Server 2005
10 7 (0.76%) SQL Server 2000
11 6 (0.65%) SQL Server Integration Services
11 6 (0.65%) SQL Server Reporting Services
12 5 (0.54%) SQL Server 2012
12 5 (0.54%) Data Warehouse
13 4 (0.44%) MS Access
13 4 (0.44%) EDRMS
13 4 (0.44%) Data Mining
Development Applications
1 14 (1.53%) QuickTest Pro
2 12 (1.31%) LoadRunner
2 12 (1.31%) MSI
3 10 (1.09%) JIRA
3 10 (1.09%) Git (software)
3 10 (1.09%) Facilita Forecast
4 8 (0.87%) Subversion
5 7 (0.76%) Ant
6 6 (0.65%) Oracle Forms
6 6 (0.65%) Jenkins
7 4 (0.44%) Eclipse
8 3 (0.33%) Maven
8 3 (0.33%) Lombardi
8 3 (0.33%) Toad
8 3 (0.33%) Introscope
8 3 (0.33%) Team Foundation Server
9 2 (0.22%) Mercurial
9 2 (0.22%) Hudson
9 2 (0.22%) Metasploit
9 2 (0.22%) Visual Studio
General
1 179 (19.50%) Finance
2 56 (6.10%) Banking
3 46 (5.01%) Telecoms
4 31 (3.38%) Front Office
5 29 (3.16%) Retail
5 29 (3.16%) Investment Banking
6 23 (2.51%) Financial Institution
7 15 (1.63%) Manufacturing
8 14 (1.53%) Back Office
8 14 (1.53%) Legal
9 11 (1.20%) Publishing
10 10 (1.09%) Law
11 9 (0.98%) Local Government
12 8 (0.87%) Pharmaceutical
13 6 (0.65%) General Ledger
13 6 (0.65%) Marketing
13 6 (0.65%) French Language
13 6 (0.65%) German Language
14 5 (0.54%) Spanish Language
14 5 (0.54%) Billing
Job Titles
1 222 (24.18%) Analyst
2 71 (7.73%) Support Analyst
3 59 (6.43%) Problem Manager
4 54 (5.88%) Developer
5 52 (5.66%) Service Analyst
6 50 (5.45%) Applications Support
7 49 (5.34%) Service Manager
8 46 (5.01%) Incident Manager
9 35 (3.81%) Administrator
10 33 (3.59%) Support Engineer
11 31 (3.38%) Operations Analyst
12 29 (3.16%) Consultant
13 28 (3.05%) Delivery Manager
14 24 (2.61%) Desktop Support
14 24 (2.61%) Architect
15 22 (2.40%) Applications Support Analyst
16 21 (2.29%) Team Leader
16 21 (2.29%) Problem Analyst
17 20 (2.18%) Network Engineer
18 19 (2.07%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 49 (5.34%) Middleware
2 25 (2.72%) .NET
2 25 (2.72%) J2EE
3 20 (2.18%) Java EE
4 19 (2.07%) Web Services
5 14 (1.53%) XML
6 13 (1.42%) JDBC
7 12 (1.31%) JMS
8 8 (0.87%) HTML
8 8 (0.87%) WCF
8 8 (0.87%) Application Packaging
9 7 (0.76%) Spring
9 7 (0.76%) SOAP
9 7 (0.76%) WAP
10 6 (0.65%) SAX
11 5 (0.54%) CSS
11 5 (0.54%) LAMP
12 4 (0.44%) Hibernate
12 4 (0.44%) JNDI
12 4 (0.44%) FIX Protocol
Miscellaneous
1 117 (12.75%) Analytical Skills
2 74 (8.06%) Management Information System
3 43 (4.68%) Blackberry
4 23 (2.51%) Clustering
5 19 (2.07%) CMDB
6 16 (1.74%) Computer Science
6 16 (1.74%) Fixed Income
7 13 (1.42%) Statistics
7 13 (1.42%) Mobile App
8 12 (1.31%) Hedge funds
8 12 (1.31%) Equities
8 12 (1.31%) Mainframe
9 11 (1.20%) Replication
9 11 (1.20%) Enterprise Software
9 11 (1.20%) User Experience
9 11 (1.20%) Data Extraction
10 10 (1.09%) Fat Client
10 10 (1.09%) Thin Client
10 10 (1.09%) PKI
11 9 (0.98%) Smartphone
Operating Systems
1 253 (27.56%) Windows
2 109 (11.87%) UNIX
3 99 (10.78%) Linux
4 87 (9.48%) Windows Server 2008
5 77 (8.39%) Windows Server 2003
6 64 (6.97%) Windows 7
7 38 (4.14%) Red Hat Enterprise Linux
8 27 (2.94%) Windows XP
9 26 (2.83%) Windows Server 2012
10 21 (2.29%) Solaris
11 14 (1.53%) Windows 8
12 12 (1.31%) Apple iOS
13 11 (1.20%) Android
14 10 (1.09%) AIX
14 10 (1.09%) Windows 2000
15 9 (0.98%) Mac OS X
16 8 (0.87%) Windows Vista
17 7 (0.76%) Windows Mobile
18 6 (0.65%) Mac OS
19 5 (0.54%) CentOS
Processes & Methodologies
1 459 (50.00%) ITIL
2 246 (26.80%) Service Management
3 233 (25.38%) Incident Management
4 176 (19.17%) Change Management
5 132 (14.38%) Service Delivery
6 108 (11.76%) Configuration Management
7 92 (10.02%) Root Cause Analysis
8 86 (9.37%) Project Management
9 70 (7.63%) Release Management
10 69 (7.52%) ITSM
11 54 (5.88%) Stakeholder Management
12 53 (5.77%) Performance Management
13 50 (5.45%) Disaster Recovery
14 49 (5.34%) Capacity Management
14 49 (5.34%) Continuous Improvement
15 45 (4.90%) ITIL V3
16 40 (4.36%) Business Continuity
16 40 (4.36%) Knowledge Management
17 38 (4.14%) Business Intelligence
18 35 (3.81%) Migration
Programming Languages
1 101 (11.00%) SQL
2 68 (7.41%) Java
3 31 (3.38%) PowerShell
4 28 (3.05%) Perl
5 27 (2.94%) Shell Script
6 24 (2.61%) PL/SQL
7 23 (2.51%) VB
8 19 (2.07%) Python
9 16 (1.74%) Bash Shell
10 15 (1.63%) C
11 12 (1.31%) C#
12 11 (1.20%) VBA
13 10 (1.09%) VBScript
14 9 (0.98%) JavaScript
15 8 (0.87%) Korn
16 7 (0.76%) C-shell
16 7 (0.76%) Jython
16 7 (0.76%) Ruby
17 6 (0.65%) T-SQL
18 4 (0.44%) PHP
Qualifications
1 154 (16.78%) Security Cleared
2 123 (13.40%) SC Cleared
3 58 (6.32%) Degree
4 56 (6.10%) ITIL Certification
5 34 (3.70%) Cisco Certification
6 31 (3.38%) Microsoft Certification
7 23 (2.51%) CCNP
8 18 (1.96%) CCNA
9 15 (1.63%) MCP
10 13 (1.42%) VMware Certified Professional (VCP)
11 12 (1.31%) MCITP
12 10 (1.09%) MCSE
13 9 (0.98%) DV Cleared
13 9 (0.98%) ITIL Foundation Certificate
14 8 (0.87%) CCIE
14 8 (0.87%) CCSP
14 8 (0.87%) CCSE
14 8 (0.87%) CCSA
15 7 (0.76%) RHCT
15 7 (0.76%) CISSP
Quality Assurance & Compliance
1 143 (15.58%) SLA
2 44 (4.79%) QA
3 8 (0.87%) BS15000
4 7 (0.76%) ISO/IEC 27001
5 6 (0.65%) ISO 9001
6 4 (0.44%) COBIT
7 3 (0.33%) PCI DSS
8 2 (0.22%) Solvency II
8 2 (0.22%) ISO 14001
8 2 (0.22%) BS7799
9 1 (0.11%) Sarbanes-Oxley
9 1 (0.11%) ISO/IEC 17799
9 1 (0.11%) RosettaNet
9 1 (0.11%) ISO/IEC 20000
System Software
1 106 (11.55%) Active Directory
2 65 (7.08%) VMware Infrastructure
3 30 (3.27%) XenApp
4 24 (2.61%) vSphere
5 17 (1.85%) Hyper-V
6 14 (1.53%) VMware ESXi
7 13 (1.42%) VMware ESX
7 13 (1.42%) NLBS
8 12 (1.31%) Xen
9 10 (1.09%) Citrix Presentation Server
10 9 (0.98%) Oracle RAC
10 9 (0.98%) Microsoft App-V
10 9 (0.98%) Terminal Services
11 8 (0.87%) Oracle RMAN
11 8 (0.87%) Firmware
11 8 (0.87%) XenDesktop
11 8 (0.87%) UAG
12 6 (0.65%) NFS
12 6 (0.65%) Squid
13 4 (0.44%) ProxySG
Systems Management
1 32 (3.49%) SCCM
2 22 (2.40%) Tivoli
3 21 (2.29%) OpenView
3 21 (2.29%) Control-M
4 20 (2.18%) NetBackup
5 19 (2.07%) WSUS
6 15 (1.63%) HP Quality Center
7 13 (1.42%) Backup Exec
8 12 (1.31%) Puppet
9 11 (1.20%) BladeLogic
9 11 (1.20%) SCOM
10 9 (0.98%) McAfee ePO
10 9 (0.98%) ITRS Geneos
11 8 (0.87%) Cisco CUCM
11 8 (0.87%) Data Guard
12 7 (0.76%) OVSD
12 7 (0.76%) Norton AntiVirus
12 7 (0.76%) SCSM
13 6 (0.65%) ServiceCenter
13 6 (0.65%) Netcool
Vendors
1 185 (20.15%) Microsoft
2 136 (14.81%) HP
3 128 (13.94%) Oracle
4 89 (9.69%) VMware
5 87 (9.48%) Cisco
6 70 (7.63%) Citrix
7 57 (6.21%) IBM
8 50 (5.45%) Red Hat
9 33 (3.59%) CheckPoint
10 30 (3.27%) Remedy
10 30 (3.27%) EMC
11 27 (2.94%) SAP
12 24 (2.61%) F5
12 24 (2.61%) ServiceNow
13 23 (2.51%) NetApp
14 20 (2.18%) BMC
14 20 (2.18%) Dell
15 19 (2.07%) Juniper
16 18 (1.96%) Altiris
17 15 (1.63%) McAfee
Berkshire
Lorien Resourcing
Rate: market rates
Posted: 2 days ago
London
Lorien Resourcing
Rate: £150 - £180 per day
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Posted: 3 days ago
City, London
ReThink Recruitment
Rate: £150 - £170 per day
Posted: 6 days ago
Warrington
Computer Futures
Rate: competitive
Posted: 7 days ago
City, London
Eames Consulting
Rate: Up to £350 per day
Posted: 9 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 9 days ago
Cardiff
Hays IT - Uk Posting account
Rate: £300.00 - £330.00 per day
Posted: 16 days ago
Greater Manchester
Computer Futures
Rate: competitive
Posted: 20 days ago
Greater Manchester
Computer Futures
Rate: competitive
Posted: 23 days ago