The first table below looks at the demand for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Problem Management
Rank 246 227 242
Rank change year-on-year
-19 +15
Contract jobs citing Problem Management 431 436 443
As % of all contract IT jobs located in the UK 0.79% 0.85% 0.77%
As % of the Processes & Methodologies category 1.06% 1.17% 1.09%
Number of daily rates quoted 241 221 227
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £221 £200 £214
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £264 £325
% change year-on-year
+32.70% -18.84%
Number of hourly rates quoted 25 26 28
Average hourly rate £17.50 £17.50 £28.20
Average hourly rate % change year-on-year
- -37.94%
90% offered a hourly rate of more than £15.70 £10.50 £16.11
10% offered a hourly rate of more than £25.00 £44.60 £45.00
UK excluding London average hourly rate £17.50 £17.50 £25.75
% change year-on-year
- -32.03%
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40505 37197 40742
As % of all contract IT jobs located in the UK 74.09% 72.90% 70.42%
Number of daily rates quoted 25086 22561 23430
Average daily rate £400 £403 £400
Average daily rate % change year-on-year
-0.62% +0.62%
90% offered a daily rate of more than £275 £270 £268
10% offered a daily rate of more than £560 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1158 1066 1445
Average hourly rate £25.00 £30.00 £30.56
Average hourly rate % change year-on-year
-16.66% -1.83%
90% offered a hourly rate of more than £12.54 £12.50 £13.42
10% offered a hourly rate of more than £47.50 £48.84 £47.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 25 July 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 25 July 2014.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 416 £360 -4.69% 102
London -40 149 £368 -13.52% 41
South East +31 96 £339 +23.18% 18
City of London +32 49 £384 -9.70% 15
East of England -8 36 £419 +146.32% 1
North East +17 34 £375 - 7
Tyne and Wear +11 34 £375 - 6
Buckinghamshire +19 31 £313 +4.16% 1
Newcastle upon Tyne +11 31 £379 - 6
West Midlands 0 29 £319 -15.00% 5
Berkshire +5 28 £268 +9.74% 2
South West -6 28 £338 -10.05% 10
Milton Keynes +22 25 £313 +13.63%
North West -5 22 £275 -27.63% 8
Surrey +15 20 £338 -18.18% 4
Yorkshire -14 17 £363 +61.11% 10
Essex +11 14 £450 +172.72%
Cheshire +1 13 £245 -30.49% 3
Gloucestershire -6 10 £600 - 1
West Yorkshire -11 9 £378 +67.77% 7
Warwickshire +2 8 £319 -1.92% 2
Leeds -2 8 £378 +37.14% 6
Colchester -2 8 £450 +172.72%
Norfolk - 8 £221 -
Norwich - 8 £221 -
Reading +3 7 £313 +17.92%
Coventry -10 7 £250 +30.71%
Hampshire -21 7 £375 +87.50% 5
Dorset +9 6 £301 -19.72% 1
Manchester -8 6 - - 1

Problem Management
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 444 (47.23%) ITIL
2 240 (25.53%) Incident Management
3 236 (25.11%) Windows
4 202 (21.49%) Service Management
5 189 (20.11%) Change Management
6 172 (18.30%) Finance
7 169 (17.98%) Microsoft
8 162 (17.23%) SLA
9 160 (17.02%) Security Cleared
10 145 (15.43%) Active Directory
11 127 (13.51%) Service Delivery
12 111 (11.81%) Root Cause Analysis
13 109 (11.60%) Configuration Management
14 106 (11.28%) SC Cleared
15 103 (10.96%) MS Office
16 100 (10.64%) MS Excel
17 91 (9.68%) Oracle
17 91 (9.68%) Telecoms
18 86 (9.15%) SQL
18 86 (9.15%) UNIX
19 83 (8.83%) HP
20 76 (8.09%) Project Management
21 75 (7.98%) Windows Server 2008
21 75 (7.98%) Continuous Improvement
22 74 (7.87%) Release Management
22 74 (7.87%) Citrix
23 71 (7.55%) ITIL Certification
23 71 (7.55%) Cisco
24 70 (7.45%) Linux
25 69 (7.34%) Performance Management

Problem Management
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 60 (6.38%) MS Exchange
2 34 (3.62%) Blackberry Enterprise Server
3 32 (3.40%) SharePoint
4 31 (3.30%) Exchange Server 2010
4 31 (3.30%) Apache
5 21 (2.23%) IIS
6 19 (2.02%) WebSphere
7 17 (1.81%) Exchange Server 2013
8 16 (1.70%) IBM Notes
9 15 (1.60%) Exchange Server 2007
9 15 (1.60%) Lync
10 14 (1.49%) Oracle Workflow
11 13 (1.38%) SAS
12 10 (1.06%) Tomcat
13 9 (0.96%) SharePoint 2010
14 8 (0.85%) WebLogic
15 6 (0.64%) IBM HTTP Server
16 5 (0.53%) CICS
16 5 (0.53%) Exchange Server 2003
17 4 (0.43%) WorkSite
Applications
1 103 (10.96%) MS Office
2 100 (10.64%) MS Excel
3 21 (2.23%) MS PowerPoint
4 12 (1.28%) MS Project
4 12 (1.28%) MS Visio
Business Applications
1 16 (1.70%) Oracle EBS
2 13 (1.38%) Oracle Applications
2 13 (1.38%) Oracle Payables
3 12 (1.28%) Oracle EBS R12
3 12 (1.28%) Oracle Receivables
4 11 (1.17%) Oracle General Ledger
5 7 (0.74%) Remedy ITSM
6 6 (0.64%) assyst
7 5 (0.53%) RMDS
8 3 (0.32%) SAP CRM
8 3 (0.32%) Oracle CRM
8 3 (0.32%) Oracle Financials
8 3 (0.32%) Endur
8 3 (0.32%) Oracle iProcurement
8 3 (0.32%) Aligne
9 2 (0.21%) Oracle Procure-to-Pay
9 2 (0.21%) Oracle Cash Management
9 2 (0.21%) Oracle E-Business Tax
9 2 (0.21%) SAP Oil and Gas
9 2 (0.21%) Misys Midas
Cloud Services
1 7 (0.74%) SaaS
2 5 (0.53%) Office 365
3 3 (0.32%) Cloud Computing
4 2 (0.21%) Microsoft Azure
4 2 (0.21%) Amazon AWS
4 2 (0.21%) IaaS
Communications & Networking
1 59 (6.28%) DNS
2 54 (5.74%) WAN
3 50 (5.32%) Firewall
4 40 (4.26%) LDAP
5 36 (3.83%) TCP/IP
6 35 (3.72%) SAN
7 34 (3.62%) LAN
8 30 (3.19%) 3G
9 27 (2.87%) MPLS
10 26 (2.77%) DHCP
11 24 (2.55%) GGSN
11 24 (2.55%) SGSN
11 24 (2.55%) 4G
12 23 (2.45%) 2G
13 21 (2.23%) SSH
14 20 (2.13%) BIG-IP
14 20 (2.13%) Internet
14 20 (2.13%) VPN
15 17 (1.81%) L2TP
15 17 (1.81%) SS7
Database & Business Intelligence
1 41 (4.36%) SQL Server
2 28 (2.98%) Oracle Database
3 23 (2.45%) MySQL
4 15 (1.60%) PostgreSQL
5 11 (1.17%) Oracle Database 11g
6 10 (1.06%) SQL Server 2005
6 10 (1.06%) SQL Server 2008
7 9 (0.96%) DataStage
7 9 (0.96%) DB2
7 9 (0.96%) Oracle Reports
8 8 (0.85%) SQL Server Reporting Services
9 7 (0.74%) Relational Database
9 7 (0.74%) Data Mining
10 6 (0.64%) Data Warehouse
10 6 (0.64%) Oracle Database 10g
10 6 (0.64%) SQL Server Integration Services
11 5 (0.53%) Crystal Reports
12 4 (0.43%) Oracle BI Publisher
13 3 (0.32%) Oracle Discoverer
13 3 (0.32%) EDRMS
Development Applications
1 18 (1.91%) LoadRunner
2 15 (1.60%) QuickTest Pro
3 12 (1.28%) Oracle Forms
4 11 (1.17%) Facilita Forecast
5 9 (0.96%) JIRA
6 5 (0.53%) Toad
7 4 (0.43%) StarTeam
8 3 (0.32%) Maven
8 3 (0.32%) Wise Package Studio
8 3 (0.32%) Rational Rhapsody
8 3 (0.32%) Ant
8 3 (0.32%) ClearCase
8 3 (0.32%) MSI
9 2 (0.21%) ChangeMan
9 2 (0.21%) Subversion
9 2 (0.21%) RequisitePro
9 2 (0.21%) ERwin
9 2 (0.21%) Eclipse
9 2 (0.21%) Visual Studio
9 2 (0.21%) Git (software)
General
1 172 (18.30%) Finance
2 91 (9.68%) Telecoms
3 67 (7.13%) Banking
4 43 (4.57%) Front Office
5 28 (2.98%) Investment Banking
6 26 (2.77%) Financial Institution
7 17 (1.81%) Legal
8 16 (1.70%) Retail
9 14 (1.49%) Law
10 11 (1.17%) General Ledger
11 9 (0.96%) Pharmaceutical
12 6 (0.64%) Back Office
12 6 (0.64%) Manufacturing
12 6 (0.64%) Publishing
12 6 (0.64%) Marketing
13 5 (0.53%) Advertising
14 4 (0.43%) Local Government
14 4 (0.43%) Billing
15 2 (0.21%) French Language
15 2 (0.21%) Retail Banking
Job Titles
1 207 (22.02%) Analyst
2 75 (7.98%) Problem Manager
3 74 (7.87%) Incident Manager
4 70 (7.45%) Service Analyst
5 67 (7.13%) Service Manager
6 57 (6.06%) Support Analyst
7 46 (4.89%) Applications Support
8 43 (4.57%) Developer
8 43 (4.57%) Service Desk Analyst
9 36 (3.83%) Consultant
10 32 (3.40%) Incident & Problem Manager
11 30 (3.19%) Support Engineer
12 29 (3.09%) Delivery Manager
13 28 (2.98%) Architect
13 28 (2.98%) NOC Engineer
14 25 (2.66%) Services Delivery Manager
14 25 (2.66%) Applications Support Analyst
15 24 (2.55%) Support Manager
15 24 (2.55%) Network Engineer
16 22 (2.34%) 1st Line Support
Libraries, Frameworks & Software Standards
1 31 (3.30%) .NET
2 20 (2.13%) Middleware
3 19 (2.02%) XML
4 15 (1.60%) HTML
5 10 (1.06%) SOAP
6 9 (0.96%) Web Services
6 9 (0.96%) CSS
7 7 (0.74%) J2EE
7 7 (0.74%) Spring
7 7 (0.74%) jQuery
8 6 (0.64%) Java EE
8 6 (0.64%) WebSphere Message Broker
8 6 (0.64%) WebSphere MQ
9 5 (0.53%) WAP
9 5 (0.53%) WCF
9 5 (0.53%) Application Packaging
10 4 (0.43%) FIX Protocol
10 4 (0.43%) Hibernate
10 4 (0.43%) HTML5
11 3 (0.32%) RESTful
Miscellaneous
1 46 (4.89%) Management Information System
2 42 (4.47%) Blackberry
3 21 (2.23%) Statistics
4 19 (2.02%) Open Source
5 17 (1.81%) Mainframe
6 14 (1.49%) Clustering
7 13 (1.38%) Computer Science
7 13 (1.38%) CMDB
8 11 (1.17%) Fat Client
8 11 (1.17%) Thin Client
9 9 (0.96%) Hedge funds
10 8 (0.85%) Physics
10 8 (0.85%) Replication
11 7 (0.74%) Mobile App
12 6 (0.64%) Firmware
12 6 (0.64%) Equities
13 5 (0.53%) Data Protection Act
13 5 (0.53%) Credit Risk
13 5 (0.53%) Wiki
13 5 (0.53%) Video Conferencing
Operating Systems
1 236 (25.11%) Windows
2 86 (9.15%) UNIX
3 75 (7.98%) Windows Server 2008
4 70 (7.45%) Linux
5 59 (6.28%) Windows Server 2003
6 55 (5.85%) Windows 7
7 41 (4.36%) Windows XP
8 24 (2.55%) Windows 8
9 14 (1.49%) Red Hat Enterprise Linux
10 13 (1.38%) Windows Server 2012
11 10 (1.06%) Android
12 8 (0.85%) Apple iOS
13 7 (0.74%) Windows Mobile
14 6 (0.64%) CentOS
15 5 (0.53%) Mac OS X
15 5 (0.53%) zOS
15 5 (0.53%) Windows 2000
15 5 (0.53%) Windows NT
15 5 (0.53%) Solaris
16 4 (0.43%) VMS
Processes & Methodologies
1 444 (47.23%) ITIL
2 240 (25.53%) Incident Management
3 202 (21.49%) Service Management
4 189 (20.11%) Change Management
5 127 (13.51%) Service Delivery
6 111 (11.81%) Root Cause Analysis
7 109 (11.60%) Configuration Management
8 76 (8.09%) Project Management
9 75 (7.98%) Continuous Improvement
10 74 (7.87%) Release Management
11 69 (7.34%) Performance Management
12 63 (6.70%) ITSM
13 52 (5.53%) Migration
14 51 (5.43%) Disaster Recovery
15 48 (5.11%) ITIL V3
16 45 (4.79%) Fault Management
17 41 (4.36%) Capacity Management
18 35 (3.72%) Test Scripting
19 34 (3.62%) Regression Testing
20 32 (3.40%) Stakeholder Management
Programming Languages
1 86 (9.15%) SQL
2 44 (4.68%) Java
3 34 (3.62%) PowerShell
4 27 (2.87%) Perl
5 25 (2.66%) C
6 22 (2.34%) VB
6 22 (2.34%) Python
7 20 (2.13%) C#
8 19 (2.02%) Shell Script
9 17 (1.81%) PL/SQL
10 16 (1.70%) JavaScript
11 15 (1.60%) Bash Shell
12 14 (1.49%) COBOL
13 12 (1.28%) C++
14 9 (0.96%) VB.NET
14 9 (0.96%) PL/1
15 4 (0.43%) VBScript
15 4 (0.43%) AWK
15 4 (0.43%) C-shell
15 4 (0.43%) RPG IV
Qualifications
1 160 (17.02%) Security Cleared
2 106 (11.28%) SC Cleared
3 71 (7.55%) ITIL Certification
4 54 (5.74%) Degree
5 37 (3.94%) Microsoft Certification
6 35 (3.72%) Cisco Certification
7 29 (3.09%) DV Cleared
8 27 (2.87%) CCNP
9 25 (2.66%) MCSE
10 15 (1.60%) MCITP
11 13 (1.38%) JNCIS
11 13 (1.38%) ITIL Foundation Certificate
11 13 (1.38%) CCNA
12 11 (1.17%) ISTQB
13 10 (1.06%) ISTQB Foundation Certification
13 10 (1.06%) MCTS
14 9 (0.96%) MCP
15 6 (0.64%) MCSA
15 6 (0.64%) ISEB
16 5 (0.53%) CISSP
Quality Assurance & Compliance
1 162 (17.23%) SLA
2 48 (5.11%) QA
3 9 (0.96%) COBIT
4 7 (0.74%) BS15000
5 5 (0.53%) ISO/IEC 27001
6 3 (0.32%) Sarbanes-Oxley
6 3 (0.32%) HL7
6 3 (0.32%) ISO/IEC 17799
6 3 (0.32%) ISO 9000
7 2 (0.21%) GxP
7 2 (0.21%) GCP
7 2 (0.21%) BS7799
7 2 (0.21%) ISO 14001
8 1 (0.11%) ISO/IEC 20000
8 1 (0.11%) PCI DSS
8 1 (0.11%) P3O
8 1 (0.11%) TickIT
System Software
1 145 (15.43%) Active Directory
2 27 (2.87%) XenApp
3 25 (2.66%) VMware Infrastructure
4 16 (1.70%) NLBS
5 9 (0.96%) Hyper-V
6 8 (0.85%) Xen
6 8 (0.85%) Citrix Presentation Server
7 6 (0.64%) VMware ESX
7 6 (0.64%) Terminal Server
7 6 (0.64%) Microsoft App-V
7 6 (0.64%) XenDesktop
8 5 (0.53%) VMware ESXi
9 4 (0.43%) vSphere
10 3 (0.32%) DFS Replication
10 3 (0.32%) Terminal Services
10 3 (0.32%) Oracle RMAN
10 3 (0.32%) Microsoft Virtual Server
10 3 (0.32%) Oracle RAC
11 2 (0.21%) ProxySG
11 2 (0.21%) XenServer
Systems Management
1 44 (4.68%) SCCM
2 18 (1.91%) Tivoli
3 17 (1.81%) Control-M
3 17 (1.81%) WSUS
4 16 (1.70%) HP Quality Center
5 12 (1.28%) NetBackup
6 8 (0.85%) Backup Exec
7 7 (0.74%) OVSD
7 7 (0.74%) Netcool
7 7 (0.74%) Symantec Enterprise Vault
8 6 (0.64%) ITRS Geneos
8 6 (0.64%) Netcool/OMNIbus
8 6 (0.64%) Tivoli Storage Manager
8 6 (0.64%) OpenView
8 6 (0.64%) Netcool/Webtop
8 6 (0.64%) Systems Management Server (SMS)
8 6 (0.64%) BladeLogic
9 4 (0.43%) Business Desktop Deployment
10 3 (0.32%) SCOM
10 3 (0.32%) Data Guard
Vendors
1 169 (17.98%) Microsoft
2 91 (9.68%) Oracle
3 83 (8.83%) HP
4 74 (7.87%) Citrix
5 71 (7.55%) Cisco
6 61 (6.49%) VMware
7 37 (3.94%) Juniper
8 33 (3.51%) Nokia Solutions and Networks
9 25 (2.66%) SAP
10 24 (2.55%) Remedy
11 21 (2.23%) F5
12 20 (2.13%) CheckPoint
12 20 (2.13%) IBM
12 20 (2.13%) NetApp
13 19 (2.02%) Blue Coat
14 17 (1.81%) Symantec
14 17 (1.81%) Velocent
15 16 (1.70%) Lotus
15 16 (1.70%) Red Hat
15 16 (1.70%) Sun
Warwickshire
LA International
Rate: £450 - £550 per day
Posted: 6 hours ago
Gloucestershire
TEKsystems
Rate: £275 - £300 per day
Posted: 10 hours ago
East London
FT Select
Rate: Unspecified Competitive
Posted: 14 hours ago
City, London
I3
Rate: £200 - £240 per day
Posted: Yesterday
London
Experis Ltd
Rate: Market rate value
Posted: Yesterday
Scotland Gate
Templeton and Partners - SAP & UK Account
Rate: Market related
Posted: Yesterday
UK
Nigel Frank International Ltd
Posted: 3 days ago
England
Nigel Frank International Limited - Newcastle
Posted: 3 days ago
Havant, Hampshire
ARM Technology
Rate: £500 - £580 per day
Posted: 3 days ago
City of London
Argyll Scott
Rate: £300 - £350 per day
Posted: 3 days ago
Hampshire
Austin Fraser
Rate: £350 - £400 per annum
Posted: 3 days ago
London
Staffworx Ltd
Rate: excellent rate
Posted: 3 days ago
City, London
I3
Rate: £380 per day
Posted: 3 days ago
City, London
Red10
Rate: £500 - £550 per day
Posted: 4 days ago
Surrey
Volt
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Connectus
Rate: £16 - £21.8 per hour
Posted: 4 days ago
West Midlands
esynergy Solutions - UK
Rate: £300 - £400 per day
Posted: 8 days ago
Wiltshire
Hays IT - Uk Posting account
Rate: £35000.00 - £40000.00 per annum + benefits
Posted: 21 days ago
City, London
FieldFisher
Rate: Competitive
Posted: 22 days ago