The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 229 249 269
Rank change year-on-year
+20 +20
Contract jobs citing Problem Management 512 418 425
As % of all contract IT jobs located in the UK 0.89% 0.80% 0.74%
As % of the Processes & Methodologies category 1.20% 1.09% 1.02%
Number of daily rates quoted 271 207 207
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £350 £350
90% offered a daily rate of more than £221 £200 £200
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £350 £300 £325
% change year-on-year
+16.66% -7.69%
Number of hourly rates quoted 47 27 41
Average hourly rate £18.90 £17.15 £25.00
Average hourly rate % change year-on-year
+10.20% -31.40%
90% offered a hourly rate of more than £13.12 £10.50 £15.50
10% offered a hourly rate of more than £31.60 £30.10 £42.00
UK excluding London average hourly rate £18.53 £17.15 £22.25
% change year-on-year
+8.04% -22.92%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42685 38525 41504
As % of all contract IT jobs located in the UK 74.19% 74.10% 72.00%
Number of daily rates quoted 26682 23752 24020
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £275 £275 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1176 1101 1519
Average hourly rate £23.83 £27.50 £31.00
Average hourly rate % change year-on-year
-13.35% -11.29%
90% offered a hourly rate of more than £12.51 £12.00 £12.50
10% offered a hourly rate of more than £53.50 £50.00 £45.50
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 18 September 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 18 September 2014.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 485 £350 -5.08% 108
London -7 186 £350 -10.82% 38
South East +48 114 £350 +32.07% 17
North East +5 54 £369 +110.71% 3
Tyne and Wear +3 53 £369 +110.71% 2
City of London +37 51 £325 -23.52% 14
Newcastle upon Tyne +1 47 £363 +107.14% 2
Hampshire +11 32 £275 +62.96% 7
Buckinghamshire +20 31 £331 - 1
North West 0 29 £250 -33.33% 9
Berkshire +1 27 £438 +65.09% 4
East of England -29 27 £425 +21.42% 9
South West -21 24 £315 +2.85% 15
Milton Keynes +19 22 £350 -
West Midlands -12 21 £350 -6.66% 4
Manchester 0 18 £200 -38.46% 6
Yorkshire -13 14 £378 +67.77% 5
Surrey +11 12 £350 -15.15% 2
East Midlands +2 10 £250 +2.04% 8
West Yorkshire -14 9 £380 +68.88% 2
Essex - 9 £469 - 2
Cheshire +5 8 £310 -17.88% 2
Leeds -4 8 £380 +52.00% 2
Scotland -25 8 £379 +250.92% 2
Coventry -4 7 £175 -53.33% 2
Gloucestershire - 7 £263 - 1
Slough -3 6 - - 2
Cambridgeshire -11 6 £413 +10.00% 1
West Sussex 0 5 £313 - 2
Wiltshire -9 5 £450 +63.63% 2

Problem Management
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 456 (49.51%) ITIL
2 254 (27.58%) Incident Management
3 239 (25.95%) Windows
4 227 (24.65%) Service Management
5 189 (20.52%) Security Cleared
6 177 (19.22%) Microsoft
7 163 (17.70%) Finance
8 157 (17.05%) Change Management
9 155 (16.83%) SLA
10 138 (14.98%) SC Cleared
11 134 (14.55%) Analytical Skills
12 124 (13.46%) Active Directory
13 123 (13.36%) Service Delivery
14 119 (12.92%) HP
15 105 (11.40%) Oracle
16 104 (11.29%) MS Excel
17 100 (10.86%) MS Office
18 97 (10.53%) Configuration Management
18 97 (10.53%) Root Cause Analysis
19 91 (9.88%) SQL
19 91 (9.88%) Linux
20 89 (9.66%) UNIX
21 86 (9.34%) Project Management
21 86 (9.34%) Windows Server 2008
22 73 (7.93%) Release Management
23 71 (7.71%) Cisco
24 69 (7.49%) Citrix
24 69 (7.49%) ITSM
25 67 (7.27%) Windows Server 2003
26 65 (7.06%) Firewall

Problem Management
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 57 (6.19%) MS Exchange
2 50 (5.43%) Apache
3 47 (5.10%) IIS
3 47 (5.10%) SharePoint
4 32 (3.47%) WebSphere
5 30 (3.26%) Blackberry Enterprise Server
6 29 (3.15%) Tomcat
7 25 (2.71%) Exchange Server 2010
8 24 (2.61%) IBM HTTP Server
9 16 (1.74%) IBM Notes
9 16 (1.74%) WebSphere Application Server
10 15 (1.63%) SharePoint 2013
11 13 (1.41%) Exchange Server 2013
12 12 (1.30%) Oracle Workflow
13 11 (1.19%) MQSeries
13 11 (1.19%) SharePoint 2010
14 10 (1.09%) Lync
14 10 (1.09%) WebLogic
15 8 (0.87%) Exchange Server 2007
16 6 (0.65%) AquaLogic
Applications
1 104 (11.29%) MS Excel
2 100 (10.86%) MS Office
3 27 (2.93%) MS PowerPoint
4 23 (2.50%) MS Project
5 13 (1.41%) MS Visio
6 1 (0.11%) Maple
Business Applications
1 15 (1.63%) Oracle EBS
1 15 (1.63%) Oracle Applications
2 12 (1.30%) Oracle Payables
3 11 (1.19%) Oracle Receivables
3 11 (1.19%) Oracle General Ledger
3 11 (1.19%) Oracle EBS R12
4 10 (1.09%) Remedy ITSM
5 9 (0.98%) assyst
6 4 (0.43%) Misys Midas
7 3 (0.33%) Cordys
7 3 (0.33%) Oracle BPM
7 3 (0.33%) SAP CRM
7 3 (0.33%) Oracle CRM
8 2 (0.22%) WebTrends
8 2 (0.22%) Maximo
8 2 (0.22%) Oracle Cash Management
8 2 (0.22%) Oracle Procure-to-Pay
8 2 (0.22%) Oracle iProcurement
9 1 (0.11%) 3000 Xtra
9 1 (0.11%) Oracle ASCP
Cloud Services
1 12 (1.30%) SaaS
2 4 (0.43%) Office 365
3 3 (0.33%) Cloud Computing
3 3 (0.33%) Microsoft Azure
3 3 (0.33%) Amazon AWS
4 2 (0.22%) IaaS
Communications & Networking
1 65 (7.06%) Firewall
2 46 (4.99%) WAN
3 40 (4.34%) SAN
4 35 (3.80%) LAN
5 34 (3.69%) DNS
6 31 (3.37%) TCP/IP
7 30 (3.26%) BIG-IP
8 29 (3.15%) 3G
9 25 (2.71%) MPLS
10 24 (2.61%) LDAP
11 22 (2.39%) Internet
11 22 (2.39%) VPN
12 21 (2.28%) SSL
12 21 (2.28%) HTTP
13 19 (2.06%) LTE
14 16 (1.74%) DSL
15 15 (1.63%) SSH
15 15 (1.63%) VLAN
15 15 (1.63%) Intranet
15 15 (1.63%) 4G
Database & Business Intelligence
1 61 (6.62%) SQL Server
2 38 (4.13%) Oracle Database
3 19 (2.06%) MySQL
4 17 (1.85%) Oracle Database 11g
4 17 (1.85%) DB2
5 14 (1.52%) PostgreSQL
6 13 (1.41%) Oracle Database 10g
7 12 (1.30%) Relational Database
8 9 (0.98%) Oracle Reports
9 8 (0.87%) SQL Server 2008
9 8 (0.87%) SQL Server 2005
10 7 (0.76%) Data Warehouse
11 5 (0.54%) DataStage
11 5 (0.54%) SQL Server Reporting Services
12 4 (0.43%) SQL Server Integration Services
12 4 (0.43%) Oracle BI Publisher
13 3 (0.33%) SAS Data Integration Studio
13 3 (0.33%) SAS Enterprise Guide
13 3 (0.33%) SAP BI
13 3 (0.33%) EDRMS
Development Applications
1 25 (2.71%) LoadRunner
2 23 (2.50%) QuickTest Pro
3 18 (1.95%) Facilita Forecast
4 13 (1.41%) Oracle Forms
5 11 (1.19%) JIRA
6 5 (0.54%) Toad
6 5 (0.54%) Ant
6 5 (0.54%) MSI
7 4 (0.43%) ERwin
7 4 (0.43%) Subversion
7 4 (0.43%) Git (software)
8 3 (0.33%) Maven
8 3 (0.33%) Lombardi
8 3 (0.33%) ClearCase
9 2 (0.22%) Visual Studio
9 2 (0.22%) Introscope
9 2 (0.22%) Rational Rhapsody
10 1 (0.11%) Mockito
10 1 (0.11%) Wise Package Studio
10 1 (0.11%) Metasploit
General
1 163 (17.70%) Finance
2 58 (6.30%) Telecoms
3 57 (6.19%) Banking
4 36 (3.91%) Front Office
5 29 (3.15%) Investment Banking
6 27 (2.93%) Retail
7 26 (2.82%) Financial Institution
8 16 (1.74%) Back Office
9 14 (1.52%) Manufacturing
10 13 (1.41%) Legal
11 11 (1.19%) General Ledger
11 11 (1.19%) Law
12 9 (0.98%) Pharmaceutical
12 9 (0.98%) Publishing
13 7 (0.76%) Marketing
14 4 (0.43%) Advertising
15 3 (0.33%) Local Government
15 3 (0.33%) Billing
15 3 (0.33%) French Language
16 2 (0.22%) German Language
Job Titles
1 214 (23.24%) Analyst
2 67 (7.27%) Service Analyst
3 55 (5.97%) Support Analyst
4 54 (5.86%) Developer
4 54 (5.86%) Problem Manager
5 52 (5.65%) Service Manager
6 51 (5.54%) Incident Manager
7 42 (4.56%) Applications Support
8 41 (4.45%) Service Desk Analyst
9 33 (3.58%) Consultant
10 31 (3.37%) Support Engineer
11 30 (3.26%) Architect
12 28 (3.04%) Project Manager
12 28 (3.04%) Operations Analyst
13 24 (2.61%) Team Leader
13 24 (2.61%) DBA
14 22 (2.39%) Desktop Support
14 22 (2.39%) Network Engineer
14 22 (2.39%) Oracle DBA
15 21 (2.28%) Problem Analyst
Libraries, Frameworks & Software Standards
1 34 (3.69%) Middleware
2 28 (3.04%) .NET
3 18 (1.95%) Web Services
3 18 (1.95%) XML
4 16 (1.74%) J2EE
5 15 (1.63%) Java EE
6 14 (1.52%) HTML
7 11 (1.19%) JDBC
8 10 (1.09%) JMS
9 8 (0.87%) CSS
9 8 (0.87%) WCF
10 6 (0.65%) WebSphere Message Broker
10 6 (0.65%) WebSphere MQ
10 6 (0.65%) Application Packaging
10 6 (0.65%) Spring
11 5 (0.54%) WAP
11 5 (0.54%) SOAP
12 4 (0.43%) FIX Protocol
12 4 (0.43%) HTML5
12 4 (0.43%) jQuery
Miscellaneous
1 134 (14.55%) Analytical Skills
2 56 (6.08%) Management Information System
3 45 (4.89%) Blackberry
4 23 (2.50%) Statistics
5 19 (2.06%) Computer Science
6 18 (1.95%) Mainframe
6 18 (1.95%) Open Source
7 16 (1.74%) Clustering
8 15 (1.63%) CMDB
9 12 (1.30%) Fat Client
9 12 (1.30%) Thin Client
9 12 (1.30%) Hedge funds
10 9 (0.98%) Mobile App
10 9 (0.98%) Data Extraction
10 9 (0.98%) AS400
10 9 (0.98%) Mathematics
11 8 (0.87%) Firmware
11 8 (0.87%) iSeries
12 7 (0.76%) Equities
13 6 (0.65%) Foreign Exchange (FX)
Operating Systems
1 239 (25.95%) Windows
2 91 (9.88%) Linux
3 89 (9.66%) UNIX
4 86 (9.34%) Windows Server 2008
5 67 (7.27%) Windows Server 2003
6 63 (6.84%) Windows 7
7 35 (3.80%) Windows XP
8 26 (2.82%) Red Hat Enterprise Linux
9 19 (2.06%) Windows Server 2012
10 17 (1.85%) Windows 8
11 13 (1.41%) Solaris
12 10 (1.09%) Android
13 9 (0.98%) AIX
14 8 (0.87%) Windows 2000
14 8 (0.87%) Apple iOS
15 7 (0.76%) Windows Mobile
15 7 (0.76%) Mac OS X
16 5 (0.54%) MVS
17 4 (0.43%) SUSE
17 4 (0.43%) Windows NT
Processes & Methodologies
1 456 (49.51%) ITIL
2 254 (27.58%) Incident Management
3 227 (24.65%) Service Management
4 157 (17.05%) Change Management
5 123 (13.36%) Service Delivery
6 97 (10.53%) Configuration Management
6 97 (10.53%) Root Cause Analysis
7 86 (9.34%) Project Management
8 73 (7.93%) Release Management
9 69 (7.49%) ITSM
10 52 (5.65%) ITIL V3
11 51 (5.54%) Disaster Recovery
12 50 (5.43%) Performance Management
13 49 (5.32%) Continuous Improvement
14 44 (4.78%) Regression Testing
15 43 (4.67%) Migration
16 42 (4.56%) Agile Software Development
16 42 (4.56%) Capacity Management
17 37 (4.02%) Test Scripting
18 34 (3.69%) Knowledge Management
Programming Languages
1 91 (9.88%) SQL
2 45 (4.89%) Java
3 35 (3.80%) Perl
4 33 (3.58%) PowerShell
5 27 (2.93%) Bash Shell
5 27 (2.93%) VB
6 25 (2.71%) Python
6 25 (2.71%) Shell Script
7 22 (2.39%) PL/SQL
8 21 (2.28%) C
9 15 (1.63%) JavaScript
10 12 (1.30%) C#
11 10 (1.09%) C-shell
12 8 (0.87%) Korn
13 7 (0.76%) Jython
13 7 (0.76%) VBScript
14 6 (0.65%) RPG
14 6 (0.65%) RPG IV
15 5 (0.54%) COBOL
16 4 (0.43%) AWK
Qualifications
1 189 (20.52%) Security Cleared
2 138 (14.98%) SC Cleared
3 55 (5.97%) Degree
4 53 (5.75%) ITIL Certification
5 34 (3.69%) Cisco Certification
6 33 (3.58%) Microsoft Certification
7 27 (2.93%) CCNP
8 23 (2.50%) DV Cleared
9 20 (2.17%) MCSE
10 14 (1.52%) ITIL Foundation Certificate
11 13 (1.41%) ISTQB Foundation Certification
11 13 (1.41%) ISTQB
12 12 (1.30%) CCNA
12 12 (1.30%) JNCIS
13 11 (1.19%) MCITP
14 10 (1.09%) MCP
15 6 (0.65%) BC Cleared
16 5 (0.54%) PRINCE2 Practitioner
16 5 (0.54%) MCTS
16 5 (0.54%) HNC
Quality Assurance & Compliance
1 155 (16.83%) SLA
2 62 (6.73%) QA
3 8 (0.87%) BS15000
4 4 (0.43%) COBIT
5 3 (0.33%) ISO/IEC 27001
6 2 (0.22%) HL7
6 2 (0.22%) Solvency II
6 2 (0.22%) ISO 14001
6 2 (0.22%) BS7799
6 2 (0.22%) ISO 9000
7 1 (0.11%) ISO 9001
7 1 (0.11%) ISO/IEC 17799
7 1 (0.11%) TickIT
7 1 (0.11%) P3O
7 1 (0.11%) ISO/IEC 20000
System Software
1 124 (13.46%) Active Directory
2 35 (3.80%) VMware Infrastructure
3 25 (2.71%) XenApp
4 15 (1.63%) NLBS
5 12 (1.30%) Hyper-V
6 9 (0.98%) Xen
6 9 (0.98%) vSphere
7 8 (0.87%) Oracle RAC
7 8 (0.87%) Citrix Presentation Server
7 8 (0.87%) VMware ESX
7 8 (0.87%) Oracle RMAN
8 7 (0.76%) VMware ESXi
9 6 (0.65%) XenDesktop
9 6 (0.65%) Microsoft App-V
9 6 (0.65%) ProxySG
9 6 (0.65%) Terminal Services
10 5 (0.54%) Microsoft Virtual Server
11 4 (0.43%) NFS
11 4 (0.43%) UAG
12 3 (0.33%) DFS Replication
Systems Management
1 33 (3.58%) SCCM
2 24 (2.61%) Control-M
3 23 (2.50%) HP Quality Center
4 21 (2.28%) Tivoli
5 17 (1.85%) NetBackup
6 14 (1.52%) WSUS
7 12 (1.30%) Backup Exec
7 12 (1.30%) OpenView
8 10 (1.09%) BladeLogic
9 9 (0.98%) ITRS Geneos
9 9 (0.98%) Netcool
10 8 (0.87%) Data Guard
10 8 (0.87%) Puppet
11 7 (0.76%) OVSD
11 7 (0.76%) Norton AntiVirus
12 6 (0.65%) Netcool/OMNIbus
12 6 (0.65%) Netcool/Webtop
13 5 (0.54%) EMC NetWorker
13 5 (0.54%) SCOM
13 5 (0.54%) Systems Management Server (SMS)
Vendors
1 177 (19.22%) Microsoft
2 119 (12.92%) HP
3 105 (11.40%) Oracle
4 71 (7.71%) Cisco
5 69 (7.49%) Citrix
6 60 (6.51%) VMware
7 46 (4.99%) IBM
8 28 (3.04%) Juniper
8 28 (3.04%) Red Hat
9 23 (2.50%) CheckPoint
9 23 (2.50%) F5
10 22 (2.39%) Remedy
11 21 (2.28%) Blue Coat
11 21 (2.28%) NetApp
12 18 (1.95%) Symantec
13 17 (1.85%) JBoss
14 16 (1.74%) Lotus
14 16 (1.74%) ServiceNow
15 14 (1.52%) Altiris
15 14 (1.52%) Dell
London
Experis Ltd
Rate: £350 - £380 per annum
Posted: 1 hour ago
London
Experis Ltd
Rate: £350.00 - £400.00 per day
Posted: 1 hour ago
Manchester
Vital Solutions
Rate: £0 - £125 per day
Posted: 13 hours ago
Norwich, Norfolk
Synergize Consulting
Posted: 21 hours ago
Norwich, Norfolk
Synergize Consulting
Posted: 21 hours ago
Manchester, Lancashire
Lorien Resourcing
Posted: 22 hours ago
Kent
Reed Technology - UK Posting Account
Rate: £11.35 per hour
Posted: 23 hours ago
Newbury, Berkshire
Resource Management
Rate: £33120 - £40480 per annum + Benefits
Posted: Yesterday
City of London
Real Staffing
Rate: £350 - £375 per day + competitive
Posted: 2 days ago
City, London
Experis Ltd
Rate: Market Rates
Posted: 2 days ago
North East
Harvey Nash RPO
Rate: £400 to £450
Posted: 2 days ago
West Sussex
CPS Group
Rate: Market Daily Rates
Posted: 3 days ago
London
Cyber Team
Rate: From £230 to £260 per day 3 Months Contract
Posted: 3 days ago
Bristol, Avon
Sanderson
Posted: 3 days ago
City of London
Streamline Connections
Rate: £300 - £320 per day
Posted: 5 days ago
London
Connectus
Rate: £440 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £350 - £390 per annum
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Posted: 5 days ago
London
Coal IT Services
Rate: Unspecified
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Connectus
Rate: £21.8 per hour
Posted: 6 days ago