The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Problem Management
Rank 255 243 239
Rank change year-on-year
-12 -4
Contract jobs citing Problem Management 462 421 418
As % of all contract IT jobs located in the UK 0.81% 0.81% 0.81%
As % of the Processes & Methodologies category 1.10% 1.10% 1.14%
Number of daily rates quoted 280 244 210
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £350 £336
Average daily rate % change year-on-year
- +4.08%
90% offered a daily rate of more than £161 £179 £175
10% offered a daily rate of more than £475 £486 £528
UK excluding London average daily rate £325 £315 £300
% change year-on-year
+3.17% +5.00%
Number of hourly rates quoted 24 18 27
Average hourly rate £21.80 £22.50 £19.50
Average hourly rate % change year-on-year
-3.11% +15.38%
90% offered a hourly rate of more than £12.70 £15.20 £13.26
10% offered a hourly rate of more than £34.00 £27.50 £37.00
UK excluding London average hourly rate £21.80 £22.50 £20.00
% change year-on-year
-3.11% +12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42039 38339 36744
As % of all contract IT jobs located in the UK 73.68% 73.76% 71.56%
Number of daily rates quoted 27231 23808 21445
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £275 £270 £270
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £385 £363 £370
% change year-on-year
+6.20% -2.02%
Number of hourly rates quoted 1169 1158 1415
Average hourly rate £25.00 £26.80 £28.00
Average hourly rate % change year-on-year
-6.71% -4.28%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £46.50
UK excluding London average hourly rate £25.00 £30.00 £29.00
% change year-on-year
-16.66% +3.44%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 21 November 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 21 November 2014.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 436 £350 - 136
London -26 174 £375 - 49
South East -11 75 £338 -10.00% 27
North East -1 40 £343 +95.71% 4
Berkshire +15 38 £378 -5.62% 10
City of London -6 38 £380 +16.92% 19
Tyne and Wear -5 36 £350 +100.00% 2
Newcastle upon Tyne -9 35 £350 +100.00% 2
North West +9 34 £275 -12.00% 11
Yorkshire +2 27 £320 +42.22% 18
West Yorkshire +14 25 £350 +89.18% 7
East Midlands +10 24 £250 +108.33% 4
South West -19 23 £375 +33.33% 9
West Midlands -23 20 £210 -43.05% 3
Leeds 0 19 £300 +62.16% 5
Manchester 0 19 £288 +25.00% 10
East of England -16 18 £325 +22.64% 11
Scotland -11 14 £403 +15.00% 3
Hampshire -24 14 £240 +5.84% 6
Reading +19 12 £329 -17.81% 2
Cheshire +17 11 £388 +4.37%
Derbyshire +6 10 £238 +97.91%
Buckinghamshire -6 9 - - 5
Kent +4 8 £325 -7.14% 2
Edinburgh -3 8 £403 +46.36% 1
Gloucestershire -8 8 £420 +46.08% 1
Newbury +5 7 £438 -16.86%
Warrington -8 7 £400 +6.66%
Bristol -11 7 £375 - 5
Uxbridge +2 5 £168 -44.16%

Problem Management
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 461 (49.73%) ITIL
2 253 (27.29%) Windows
3 246 (26.54%) Incident Management
4 228 (24.60%) Service Management
5 182 (19.63%) Microsoft
6 176 (18.99%) Finance
7 173 (18.66%) Security Cleared
8 154 (16.61%) Change Management
9 152 (16.40%) SLA
10 140 (15.10%) HP
11 136 (14.67%) SC Cleared
12 131 (14.13%) Service Delivery
13 127 (13.70%) Analytical Skills
14 122 (13.16%) Oracle
15 116 (12.51%) Active Directory
16 114 (12.30%) Configuration Management
17 106 (11.43%) MS Excel
18 104 (11.22%) MS Office
19 97 (10.46%) UNIX
20 95 (10.25%) Windows Server 2008
21 92 (9.92%) SQL
22 87 (9.39%) Linux
23 85 (9.17%) Root Cause Analysis
24 83 (8.95%) Project Management
25 81 (8.74%) Windows Server 2003
25 81 (8.74%) Cisco
25 81 (8.74%) VMware
26 79 (8.52%) SQL Server
27 72 (7.77%) Citrix
27 72 (7.77%) Firewall

Problem Management
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 60 (6.47%) IIS
2 52 (5.61%) Apache
3 48 (5.18%) MS Exchange
4 47 (5.07%) SharePoint
5 34 (3.67%) Tomcat
6 32 (3.45%) WebSphere
7 25 (2.70%) IBM HTTP Server
7 25 (2.70%) Blackberry Enterprise Server
8 19 (2.05%) WebLogic
8 19 (2.05%) JBoss
9 17 (1.83%) IBM Notes
10 16 (1.73%) WebSphere Application Server
10 16 (1.73%) Exchange Server 2010
11 15 (1.62%) SharePoint 2013
12 12 (1.29%) MQSeries
13 10 (1.08%) Exchange Server 2007
14 9 (0.97%) AquaLogic
14 9 (0.97%) Exchange Server 2013
15 8 (0.86%) Lync
15 8 (0.86%) SharePoint 2010
Applications
1 106 (11.43%) MS Excel
2 104 (11.22%) MS Office
3 29 (3.13%) MS PowerPoint
4 17 (1.83%) MS Visio
5 15 (1.62%) MS Project
6 1 (0.11%) Maple
Business Applications
1 14 (1.51%) Oracle EBS
2 12 (1.29%) Oracle Applications
3 9 (0.97%) Remedy ITSM
4 8 (0.86%) Oracle General Ledger
4 8 (0.86%) Oracle Payables
4 8 (0.86%) Oracle Receivables
4 8 (0.86%) assyst
5 7 (0.76%) Oracle EBS R12
6 4 (0.43%) Misys Midas
7 3 (0.32%) Dynamics CRM
7 3 (0.32%) LatentZero
7 3 (0.32%) SAP CRM
7 3 (0.32%) SAP SD
7 3 (0.32%) Cordys
7 3 (0.32%) Oracle BPM
8 2 (0.22%) 3000 Xtra
8 2 (0.22%) WebTrends
8 2 (0.22%) Agresso
8 2 (0.22%) SAP WM
8 2 (0.22%) Maximo
Cloud Services
1 10 (1.08%) SaaS
2 1 (0.11%) Office 365
2 1 (0.11%) IaaS
2 1 (0.11%) SuccessFactors
2 1 (0.11%) Cloud Computing
2 1 (0.11%) Microsoft Azure
2 1 (0.11%) Amazon AWS
Communications & Networking
1 72 (7.77%) Firewall
2 48 (5.18%) SAN
3 39 (4.21%) WAN
4 37 (3.99%) DNS
5 36 (3.88%) LAN
6 35 (3.78%) BIG-IP
7 33 (3.56%) TCP/IP
8 29 (3.13%) 3G
9 26 (2.80%) MPLS
10 23 (2.48%) HTTP
11 22 (2.37%) Internet
12 21 (2.27%) VPN
12 21 (2.27%) LDAP
12 21 (2.27%) LTE
13 17 (1.83%) DSL
13 17 (1.83%) DHCP
13 17 (1.83%) Intranet
14 15 (1.62%) SSL
14 15 (1.62%) Cisco PIX
14 15 (1.62%) 4G
Database & Business Intelligence
1 79 (8.52%) SQL Server
2 41 (4.42%) Oracle Database
3 17 (1.83%) Relational Database
3 17 (1.83%) DB2
4 16 (1.73%) SQL Server 2008
4 16 (1.73%) Oracle Database 11g
5 15 (1.62%) Oracle Reports
6 12 (1.29%) Oracle Database 10g
7 11 (1.19%) MySQL
7 11 (1.19%) SQL Server 2005
8 9 (0.97%) RDBMS
8 9 (0.97%) Crystal Reports
9 6 (0.65%) SQL Server 2000
9 6 (0.65%) SQL Server Reporting Services
9 6 (0.65%) SQL Server Integration Services
10 5 (0.54%) SQL Server 2012
10 5 (0.54%) Oracle BI Publisher
10 5 (0.54%) Data Warehouse
11 4 (0.43%) EDRMS
11 4 (0.43%) SAS Data Integration Studio
Development Applications
1 20 (2.16%) QuickTest Pro
2 18 (1.94%) LoadRunner
3 13 (1.40%) Facilita Forecast
4 11 (1.19%) MSI
5 9 (0.97%) Git (software)
6 8 (0.86%) Subversion
6 8 (0.86%) JIRA
7 7 (0.76%) Oracle Forms
8 6 (0.65%) Ant
9 4 (0.43%) ERwin
9 4 (0.43%) Jenkins
10 3 (0.32%) Maven
10 3 (0.32%) Lombardi
10 3 (0.32%) Eclipse
10 3 (0.32%) Introscope
11 2 (0.22%) Toad
11 2 (0.22%) Visual Studio
12 1 (0.11%) IntelliJ
12 1 (0.11%) ClearQuest
12 1 (0.11%) PowerBuilder
General
1 176 (18.99%) Finance
2 57 (6.15%) Banking
3 50 (5.39%) Telecoms
4 31 (3.34%) Front Office
4 31 (3.34%) Retail
5 30 (3.24%) Investment Banking
6 22 (2.37%) Financial Institution
7 16 (1.73%) Back Office
7 16 (1.73%) Legal
8 15 (1.62%) Manufacturing
9 13 (1.40%) Law
10 10 (1.08%) Publishing
11 9 (0.97%) Pharmaceutical
12 8 (0.86%) General Ledger
12 8 (0.86%) Marketing
13 6 (0.65%) French Language
13 6 (0.65%) German Language
13 6 (0.65%) Local Government
14 5 (0.54%) Spanish Language
15 4 (0.43%) Advertising
Job Titles
1 230 (24.81%) Analyst
2 70 (7.55%) Support Analyst
3 65 (7.01%) Service Analyst
4 55 (5.93%) Problem Manager
5 52 (5.61%) Applications Support
5 52 (5.61%) Developer
6 49 (5.29%) Incident Manager
7 48 (5.18%) Service Manager
8 33 (3.56%) Operations Analyst
8 33 (3.56%) Service Desk Analyst
9 32 (3.45%) Support Engineer
9 32 (3.45%) Consultant
10 26 (2.80%) Architect
10 26 (2.80%) Administrator
10 26 (2.80%) Team Leader
10 26 (2.80%) Delivery Manager
11 25 (2.70%) DBA
12 24 (2.59%) Desktop Support
13 23 (2.48%) Network Engineer
13 23 (2.48%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 44 (4.75%) Middleware
2 26 (2.80%) .NET
3 21 (2.27%) J2EE
4 19 (2.05%) Web Services
5 17 (1.83%) Java EE
6 13 (1.40%) XML
7 11 (1.19%) JDBC
7 11 (1.19%) JMS
8 8 (0.86%) WCF
9 7 (0.76%) Spring
9 7 (0.76%) WAP
9 7 (0.76%) HTML
10 6 (0.65%) SOAP
10 6 (0.65%) WebSphere MQ
10 6 (0.65%) Application Packaging
11 5 (0.54%) CSS
11 5 (0.54%) WebSphere Message Broker
12 4 (0.43%) HTML5
12 4 (0.43%) FIX Protocol
12 4 (0.43%) LAMP
Miscellaneous
1 127 (13.70%) Analytical Skills
2 65 (7.01%) Management Information System
3 48 (5.18%) Blackberry
4 24 (2.59%) Statistics
5 21 (2.27%) Clustering
6 17 (1.83%) CMDB
7 16 (1.73%) Mainframe
8 14 (1.51%) Computer Science
9 13 (1.40%) Fat Client
9 13 (1.40%) Thin Client
10 12 (1.29%) Hedge funds
10 12 (1.29%) Mobile App
11 11 (1.19%) Data Extraction
11 11 (1.19%) Fixed Income
12 10 (1.08%) Enterprise Software
12 10 (1.08%) Data Structures
12 10 (1.08%) Performance Metrics
13 9 (0.97%) Equities
14 8 (0.86%) Smartphone
14 8 (0.86%) AS400
Operating Systems
1 253 (27.29%) Windows
2 97 (10.46%) UNIX
3 95 (10.25%) Windows Server 2008
4 87 (9.39%) Linux
5 81 (8.74%) Windows Server 2003
6 69 (7.44%) Windows 7
7 32 (3.45%) Red Hat Enterprise Linux
7 32 (3.45%) Windows XP
8 22 (2.37%) Windows Server 2012
9 18 (1.94%) Solaris
10 15 (1.62%) Windows 8
11 11 (1.19%) Apple iOS
11 11 (1.19%) Android
12 10 (1.08%) AIX
12 10 (1.08%) Windows 2000
13 8 (0.86%) Mac OS X
14 7 (0.76%) Windows Mobile
14 7 (0.76%) Windows Vista
15 6 (0.65%) Mac OS
16 5 (0.54%) HPUX
Processes & Methodologies
1 461 (49.73%) ITIL
2 246 (26.54%) Incident Management
3 228 (24.60%) Service Management
4 154 (16.61%) Change Management
5 131 (14.13%) Service Delivery
6 114 (12.30%) Configuration Management
7 85 (9.17%) Root Cause Analysis
8 83 (8.95%) Project Management
9 70 (7.55%) ITSM
10 69 (7.44%) Release Management
11 56 (6.04%) Performance Management
12 51 (5.50%) Disaster Recovery
13 50 (5.39%) Capacity Management
14 46 (4.96%) ITIL V3
14 46 (4.96%) Continuous Improvement
15 41 (4.42%) Stakeholder Management
16 38 (4.10%) Business Continuity
17 36 (3.88%) Regression Testing
18 34 (3.67%) Migration
19 33 (3.56%) Business Intelligence
Programming Languages
1 92 (9.92%) SQL
2 59 (6.36%) Java
3 33 (3.56%) PowerShell
4 27 (2.91%) Shell Script
5 25 (2.70%) VB
6 24 (2.59%) Perl
7 22 (2.37%) PL/SQL
8 19 (2.05%) C
9 16 (1.73%) Python
10 15 (1.62%) Bash Shell
11 11 (1.19%) C#
12 10 (1.08%) VBA
13 8 (0.86%) JavaScript
13 8 (0.86%) C-shell
13 8 (0.86%) Korn
14 7 (0.76%) Jython
14 7 (0.76%) VBScript
15 6 (0.65%) RPG
15 6 (0.65%) RPG IV
16 5 (0.54%) Ruby
Qualifications
1 173 (18.66%) Security Cleared
2 136 (14.67%) SC Cleared
3 54 (5.83%) Degree
4 52 (5.61%) ITIL Certification
5 36 (3.88%) Microsoft Certification
6 34 (3.67%) Cisco Certification
7 24 (2.59%) CCNP
8 19 (2.05%) MCSE
9 18 (1.94%) CCNA
10 14 (1.51%) MCP
10 14 (1.51%) MCITP
11 10 (1.08%) DV Cleared
11 10 (1.08%) ITIL Foundation Certificate
11 10 (1.08%) VMware Certified Professional (VCP)
12 9 (0.97%) ISTQB
13 8 (0.86%) ISTQB Foundation Certification
13 8 (0.86%) CCSE
13 8 (0.86%) CCSA
13 8 (0.86%) CCSP
14 7 (0.76%) CCIE
Quality Assurance & Compliance
1 152 (16.40%) SLA
2 48 (5.18%) QA
3 8 (0.86%) BS15000
4 4 (0.43%) ISO/IEC 27001
4 4 (0.43%) COBIT
5 2 (0.22%) ISO 14001
5 2 (0.22%) BS7799
5 2 (0.22%) ISO 9001
5 2 (0.22%) Solvency II
6 1 (0.11%) ISO/IEC 20000
6 1 (0.11%) ISO/IEC 17799
6 1 (0.11%) Sarbanes-Oxley
System Software
1 116 (12.51%) Active Directory
2 56 (6.04%) VMware Infrastructure
3 29 (3.13%) XenApp
4 20 (2.16%) vSphere
5 17 (1.83%) Hyper-V
6 16 (1.73%) NLBS
7 13 (1.40%) Xen
8 12 (1.29%) VMware ESX
8 12 (1.29%) VMware ESXi
9 10 (1.08%) Citrix Presentation Server
10 9 (0.97%) Oracle RAC
10 9 (0.97%) Microsoft App-V
10 9 (0.97%) Firmware
10 9 (0.97%) Terminal Services
11 8 (0.86%) Oracle RMAN
12 7 (0.76%) XenDesktop
13 6 (0.65%) UAG
14 5 (0.54%) Squid
14 5 (0.54%) NFS
15 4 (0.43%) Microsoft Virtual Server
Systems Management
1 28 (3.02%) SCCM
2 22 (2.37%) Tivoli
3 21 (2.27%) Control-M
3 21 (2.27%) WSUS
4 20 (2.16%) HP Quality Center
5 18 (1.94%) NetBackup
6 17 (1.83%) OpenView
7 13 (1.40%) Backup Exec
8 11 (1.19%) Puppet
8 11 (1.19%) BladeLogic
9 10 (1.08%) SCOM
10 9 (0.97%) McAfee ePO
10 9 (0.97%) ITRS Geneos
11 8 (0.86%) Data Guard
12 7 (0.76%) SCSM
12 7 (0.76%) OVSD
13 6 (0.65%) HP SIM
13 6 (0.65%) ServiceCenter
14 5 (0.54%) Tivoli Storage Manager
14 5 (0.54%) Netcool
Vendors
1 182 (19.63%) Microsoft
2 140 (15.10%) HP
3 122 (13.16%) Oracle
4 81 (8.74%) Cisco
4 81 (8.74%) VMware
5 72 (7.77%) Citrix
6 53 (5.72%) IBM
7 40 (4.31%) Red Hat
8 36 (3.88%) CheckPoint
9 29 (3.13%) EMC
10 25 (2.70%) Remedy
11 23 (2.48%) NetApp
11 23 (2.48%) F5
11 23 (2.48%) ServiceNow
12 22 (2.37%) SAP
13 21 (2.27%) Dell
14 20 (2.16%) BMC
15 19 (2.05%) Juniper
16 17 (1.83%) Lotus
16 17 (1.83%) Altiris
City, London
Coal IT Services
Rate: Up to £370 per day
Posted: 2 days ago
City, London
Lorien Resourcing
Posted: 2 days ago
Berkshire
LA International
Posted: 2 days ago
Berkshire
Lorien Resourcing
Rate: market rates
Posted: 2 days ago
London
Coal IT Services
Rate: £350 per day
Posted: 3 days ago
City, London
Randstad Technologies
Rate: £350 - £400 per day
Posted: 3 days ago
Middlesex
Mercator IT Solutions
Rate: £Market
Posted: 4 days ago
London
Logic Engagements Ltd
Rate: £0.00 per annum
Posted: 4 days ago
City, London
ReThink Recruitment
Rate: £600 - £700 per day
Posted: 4 days ago
Durham, County Durham
Experis Ltd
Rate: £250.00 - £350.00 per day
Posted: 4 days ago
Selby, North Yorkshire
Candour Solutions
Rate: Above Market Rates
Posted: 4 days ago
Kingston Upon Thames, Surrey
Connectus
Rate: £365.3 per day
Posted: 4 days ago
London
Connectus
Rate: £250 per day
Posted: 5 days ago
London
Cyber Team
Rate: From £200 to £250 per day
Posted: 5 days ago
Telford, Shropshire
Global Technology Solutions Ltd
Rate: £375 - £400 per day
Posted: 5 days ago
City, London
Marcus Donald People
Rate: £300 to £375 per day
Posted: 6 days ago
South West London
Staffworx Ltd
Rate: market rates, please quote
Posted: 6 days ago
South West
Sanderson
Rate: £350 - £450 per day
Posted: 6 days ago
Gloucester, Gloucestershire
Coal IT Services
Rate: £425 per day
Posted: 6 days ago
Watford, Hertfordshire
TJX
Rate: Unspecified
Posted: 20 days ago