The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Problem Management
Rank 222 257 237
Rank change year-on-year
+35 -20
Contract jobs citing Problem Management 611 471 509
As % of all contract IT jobs located in the UK 1.09% 0.84% 0.93%
As % of the Processes & Methodologies category 1.34% 1.07% 1.20%
Number of daily rates quoted 385 278 260
Average daily rate £350 £360 £350
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £225 £200 £175
10% offered a daily rate of more than £475 £525 £483
UK excluding London average daily rate £345 £325 £335
% change year-on-year
+6.15% -2.98%
Number of hourly rates quoted 24 24 16
Average hourly rate £21.75 £29.00 £23.75
Average hourly rate % change year-on-year
-25.00% +22.10%
90% offered a hourly rate of more than £10.16 £14.66 £10.50
10% offered a hourly rate of more than £48.80 £40.00 £115.00
UK excluding London average hourly rate £27.00 £29.00 £22.50
% change year-on-year
-6.89% +28.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
45554 43915 42300
As % of all contract IT jobs located in the UK 81.54% 78.78% 77.41%
Number of daily rates quoted 30085 27355 26388
Average daily rate £438 £413 £400
Average daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £600 £575 £550
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1044 1272 1188
Average hourly rate £35.00 £30.00 £30.00
Average hourly rate % change year-on-year
+16.66% -
90% offered a hourly rate of more than £13.00 £12.35 £12.50
10% offered a hourly rate of more than £49.82 £47.83 £52.50
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 29 April 2016.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 29 April 2016.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +27 574 £350 -1.40% 88
London +3 221 £350 -6.66% 30
South East +13 118 £383 +19.53% 17
North East +7 55 £275 -8.33% 7
Tyne and Wear +4 54 £275 -8.33% 7
Newcastle upon Tyne 0 52 £275 -8.33% 6
North West +11 51 £369 +9.25% 9
South West +34 48 £345 +142.10% 2
Berkshire +32 40 £380 +8.57% 4
City of London +35 39 £363 +1.32% 13
Surrey +8 31 £435 +33.84% 3
Scotland +1 28 £364 -14.47% 6
West Midlands -17 27 £460 +56.59% 3
Yorkshire +2 26 £331 -2.57% 6
Wiltshire +16 23 £320 - 2
East of England +3 20 £375 +15.38% 12
West Yorkshire -7 18 £333 +20.09% 4
Manchester -9 18 £363 +3.57% 3
Telford -21 18 £460 +47.20%
Shropshire -23 18 £460 +47.20%
Reading +4 15 £438 +94.44% 1
Edinburgh +2 15 £375 +6.76%
Leeds -2 15 £350 +28.44% 4
Cheshire -1 14 £325 -27.77% 3
Oxfordshire +10 13 £250 +8.69% 3
Buckinghamshire +9 12 £420 +29.23% 3
Bracknell +6 11 £405 - 2
Oxford +9 10 £250 +8.69% 3
Lancashire +7 10 £390 +24.80%
Croydon -4 10 £323 -14.00% 1

Problem Management
Top 30 Related IT Skills

For the 6 months to 29 April 2016, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 659 (58.22%) ITIL
2 373 (32.95%) Windows
3 368 (32.51%) Incident Management
4 354 (31.27%) Change Management
5 290 (25.62%) Service Management
6 253 (22.35%) Microsoft
7 252 (22.26%) Finance
8 220 (19.43%) Service Delivery
9 185 (16.34%) SLA
10 181 (15.99%) Security Cleared
11 176 (15.55%) Active Directory
12 160 (14.13%) Root Cause Analysis
13 157 (13.87%) SQL
14 149 (13.16%) Configuration Management
15 147 (12.99%) Unix
16 138 (12.19%) Oracle
17 132 (11.66%) Project Management
18 131 (11.57%) VMware
19 129 (11.40%) Windows Server
20 124 (10.95%) SC Cleared
21 119 (10.51%) Management Information System
22 118 (10.42%) Analytical Skills
23 112 (9.89%) Linux
23 112 (9.89%) ITIL V3
24 109 (9.63%) MS Office
25 108 (9.54%) Cisco
26 106 (9.36%) SQL Server
27 104 (9.19%) ITIL Certification
28 102 (9.01%) DNS
28 102 (9.01%) ITSM

Problem Management
Top Related IT Skills by Category

For the 6 months to 29 April 2016, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 70 (6.18%) MS Exchange
2 52 (4.59%) IIS
3 39 (3.45%) WebLogic
4 37 (3.27%) SharePoint
5 25 (2.21%) Blackberry Enterprise Server
5 25 (2.21%) Exchange Server 2010
5 25 (2.21%) WebSphere
6 24 (2.12%) Skype for Business
7 23 (2.03%) Tomcat
8 19 (1.68%) Apache
9 16 (1.41%) Confluence
10 14 (1.24%) IBM Notes
10 14 (1.24%) WebSphere Application Server
11 12 (1.06%) Oracle HTTP Server
11 12 (1.06%) Tuxedo
12 11 (0.97%) MQSeries
12 11 (0.97%) SharePoint 2013
13 10 (0.88%) Oracle Application Server
14 9 (0.80%) CICS
15 8 (0.71%) Documentum
Applications
1 109 (9.63%) MS Office
2 97 (8.57%) MS Excel
3 16 (1.41%) MS Visio
4 10 (0.88%) MS Project
5 8 (0.71%) MS PowerPoint
6 7 (0.62%) InfoPath
7 5 (0.44%) Adobe Creative Suite
8 4 (0.35%) AutoCAD
8 4 (0.35%) Spreadsheet
9 2 (0.18%) Acrobat
10 1 (0.088%) Photoshop
Business Applications
1 20 (1.77%) Remedy ITSM
2 8 (0.71%) assyst
2 8 (0.71%) OpenText MBPM
3 7 (0.62%) RMDS
4 3 (0.27%) Dynamics AX
4 3 (0.27%) SAP Oil and Gas
5 2 (0.18%) Dynamics CRM
6 1 (0.088%) Endur
6 1 (0.088%) ION MarketView
6 1 (0.088%) Maximo
6 1 (0.088%) Oracle EBS
6 1 (0.088%) Oracle EBS R12
6 1 (0.088%) Oracle ERP
6 1 (0.088%) Remedy AR System
6 1 (0.088%) SAP HCM
6 1 (0.088%) SunGard GMI
Cloud Services
1 34 (3.00%) Office 365
2 27 (2.39%) Microsoft Azure
3 24 (2.12%) SaaS
4 15 (1.33%) Amazon AWS
5 10 (0.88%) IaaS
6 7 (0.62%) Cloud Computing
7 5 (0.44%) PaaS
8 1 (0.088%) HP Helion
Communications & Networking
1 102 (9.01%) DNS
2 87 (7.69%) Firewall
3 79 (6.98%) TCP/IP
3 79 (6.98%) WAN
4 77 (6.80%) LAN
5 73 (6.45%) DHCP
6 42 (3.71%) Internet
7 37 (3.27%) SAN
8 36 (3.18%) MPLS
9 35 (3.09%) SSL
10 34 (3.00%) VPN
11 32 (2.83%) Wireless
12 27 (2.39%) Wi-Fi
13 26 (2.30%) SNMP
14 23 (2.03%) BGP
15 22 (1.94%) Ethernet
15 22 (1.94%) IPsec
15 22 (1.94%) NAS
16 21 (1.86%) Network Security
17 20 (1.77%) LDAP
Database & Business Intelligence
1 106 (9.36%) SQL Server
2 26 (2.30%) SQL Server 2012
3 24 (2.12%) BusinessObjects
4 23 (2.03%) Hadoop
5 21 (1.86%) SQL Server 2008
6 19 (1.68%) Big Data
7 18 (1.59%) SQL Server 2005
8 17 (1.50%) DB2
9 14 (1.24%) Oracle Database
9 14 (1.24%) SQL Server Reporting Services
10 13 (1.15%) SQL Server Integration Services
11 12 (1.06%) Pentaho
12 8 (0.71%) Apache Hive
12 8 (0.71%) Crystal Reports
12 8 (0.71%) Oracle BI EE
13 7 (0.62%) MongoDB
13 7 (0.62%) NoSQL
13 7 (0.62%) Relational Database
13 7 (0.62%) SQL Server 2014
13 7 (0.62%) SQL Server Analysis Services
Development Applications
1 34 (3.00%) JIRA
2 12 (1.06%) Visual Studio
3 10 (0.88%) Team Foundation Server
4 9 (0.80%) Subversion
5 7 (0.62%) Facilita Forecast
5 7 (0.62%) HP UFT
5 7 (0.62%) Jenkins
5 7 (0.62%) LoadRunner
6 6 (0.53%) Eclipse
6 6 (0.53%) Git (software)
7 5 (0.44%) ClearCase
7 5 (0.44%) Maven
8 4 (0.35%) SQL Server Management Studio (SSMS)
9 3 (0.27%) Ant
10 2 (0.18%) Appcelerator Titanium
10 2 (0.18%) Atlassian Bamboo
10 2 (0.18%) Hudson
10 2 (0.18%) Mercurial
10 2 (0.18%) PVCS
10 2 (0.18%) Xcode
General
1 252 (22.26%) Finance
2 83 (7.33%) Banking
3 52 (4.59%) Telecoms
4 28 (2.47%) Front Office
5 20 (1.77%) Back Office
5 20 (1.77%) Legal
5 20 (1.77%) Retail
6 18 (1.59%) Financial Institution
7 15 (1.33%) Billing
8 14 (1.24%) Law
9 11 (0.97%) Investment Banking
10 9 (0.80%) Spanish Language
11 8 (0.71%) Manufacturing
12 6 (0.53%) French Language
13 5 (0.44%) Advertising
13 5 (0.44%) Electronics
13 5 (0.44%) Marketing
14 4 (0.35%) Military
14 4 (0.35%) Publishing
15 3 (0.27%) Pharmaceutical
Job Titles
1 166 (14.66%) Analyst
2 105 (9.28%) Service Manager
3 76 (6.71%) Incident Manager
4 75 (6.63%) Support Engineer
5 72 (6.36%) Applications Support
6 70 (6.18%) Developer
7 60 (5.30%) Support Analyst
8 58 (5.12%) Service Analyst
9 53 (4.68%) Administrator
10 49 (4.33%) Problem Manager
11 45 (3.98%) Infrastructure Engineer
11 45 (3.98%) ITIL Manager
12 42 (3.71%) Network Engineer
13 40 (3.53%) Consultant
14 37 (3.27%) Coordinator
15 35 (3.09%) IT Manager
15 35 (3.09%) Team Leader
16 32 (2.83%) Service Desk Analyst
17 31 (2.74%) 2nd Line Support
17 31 (2.74%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 36 (3.18%) J2EE
2 30 (2.65%) .NET
2 30 (2.65%) Middleware
3 21 (1.86%) Web Services
4 17 (1.50%) HTML
5 16 (1.41%) XML
6 15 (1.33%) 802.1X
7 11 (0.97%) .NET Framework
7 11 (0.97%) CSS
7 11 (0.97%) ISPF
8 10 (0.88%) IBM Integration Bus
8 10 (0.88%) jQuery
9 8 (0.71%) ASP.NET
9 8 (0.71%) Spring
10 7 (0.62%) Ajax
11 6 (0.53%) RESTful
12 5 (0.44%) AngularJS
12 5 (0.44%) PhoneGap
12 5 (0.44%) SOAP
13 4 (0.35%) Kafka
Miscellaneous
1 119 (10.51%) Management Information System
2 118 (10.42%) Analytical Skills
3 78 (6.89%) Data Centre
4 51 (4.51%) CMDB
5 41 (3.62%) Replication
6 34 (3.00%) Blackberry
7 29 (2.56%) Statistics
8 28 (2.47%) Clustering
8 28 (2.47%) Mainframe
9 25 (2.21%) Computer Science
10 21 (1.86%) Driving Licence
10 21 (1.86%) Enterprise Software
11 20 (1.77%) Mobile App
12 18 (1.59%) User Experience
13 17 (1.50%) Cryptography
13 17 (1.50%) Hedge funds
14 15 (1.33%) IBM Mainframe
15 14 (1.24%) Fat Client
15 14 (1.24%) Thin Client
16 10 (0.88%) PMI
Operating Systems
1 373 (32.95%) Windows
2 147 (12.99%) Unix
3 129 (11.40%) Windows Server
4 112 (9.89%) Linux
5 83 (7.33%) Windows 7
6 75 (6.63%) Windows Server 2008
7 64 (5.65%) Windows Server 2012
8 58 (5.12%) Solaris
9 52 (4.59%) Windows Server 2003
10 49 (4.33%) AIX
11 46 (4.06%) Red Hat Enterprise Linux
12 37 (3.27%) Windows XP
13 27 (2.39%) Apple iOS
14 25 (2.21%) Android
15 18 (1.59%) Mac OS X
15 18 (1.59%) Windows 10
16 13 (1.15%) Windows 8
16 13 (1.15%) zOS
17 10 (0.88%) MVS
17 10 (0.88%) OS/390
Processes & Methodologies
1 659 (58.22%) ITIL
2 368 (32.51%) Incident Management
3 354 (31.27%) Change Management
4 290 (25.62%) Service Management
5 220 (19.43%) Service Delivery
6 160 (14.13%) Root Cause Analysis
7 149 (13.16%) Configuration Management
8 132 (11.66%) Project Management
9 112 (9.89%) ITIL V3
10 102 (9.01%) ITSM
11 92 (8.13%) Capacity Management
12 90 (7.95%) Release Management
13 88 (7.77%) Continuous Improvement
14 77 (6.80%) Agile Software Development
15 75 (6.63%) Disaster Recovery
16 59 (5.21%) Process Improvement
17 57 (5.04%) Business Continuity
18 51 (4.51%) Change Control
18 51 (4.51%) Knowledge Management
19 48 (4.24%) Asset Management
Programming Languages
1 157 (13.87%) SQL
2 84 (7.42%) Java
3 54 (4.77%) Shell Script
4 52 (4.59%) PowerShell
5 47 (4.15%) Perl
6 34 (3.00%) C#
7 30 (2.65%) C
7 30 (2.65%) PL/SQL
8 22 (1.94%) T-SQL
8 22 (1.94%) VB
9 17 (1.50%) JavaScript
9 17 (1.50%) Python
10 16 (1.41%) C++
11 15 (1.33%) COBOL
12 14 (1.24%) JCL
13 11 (0.97%) VBA
14 6 (0.53%) VBScript
15 4 (0.35%) Objective-C
16 3 (0.27%) Groovy
16 3 (0.27%) REXX
Qualifications
1 181 (15.99%) Security Cleared
2 124 (10.95%) SC Cleared
3 104 (9.19%) ITIL Certification
4 81 (7.16%) Degree
5 49 (4.33%) Microsoft Certification
6 44 (3.89%) Cisco Certification
7 31 (2.74%) CCNA
8 30 (2.65%) BPSS Clearance
9 22 (1.94%) CCNP
10 20 (1.77%) MCP
11 19 (1.68%) MCSE
12 18 (1.59%) DV Cleared
13 14 (1.24%) MCSA
14 13 (1.15%) PRINCE2 Certification
15 12 (1.06%) CISSP
15 12 (1.06%) PMI Certification
16 9 (0.80%) CCIE
17 8 (0.71%) CTC Cleared
17 8 (0.71%) MCITP
18 7 (0.62%) MCTS
Quality Assurance & Compliance
1 185 (16.34%) SLA
2 29 (2.56%) Disclosure Scotland
3 27 (2.39%) ISO 9001
4 16 (1.41%) PCI DSS
5 14 (1.24%) QA
6 8 (0.71%) ISO/IEC 27001
7 5 (0.44%) RMADS
8 4 (0.35%) ISO/IEC 20000
9 3 (0.27%) Data Quality
9 3 (0.27%) Sarbanes-Oxley
10 2 (0.18%) COBIT
11 1 (0.088%) TickIT
System Software
1 176 (15.55%) Active Directory
2 87 (7.69%) VMware Infrastructure
3 27 (2.39%) VMware ESX
4 23 (2.03%) XenApp
5 18 (1.59%) Hyper-V
6 16 (1.41%) vSphere
7 13 (1.15%) Microsoft App-V
8 11 (0.97%) VMware ESXi
9 10 (0.88%) Terminal Server
10 9 (0.80%) Job Entry Subsystem
11 8 (0.71%) Apache Flume
11 8 (0.71%) Veritas Volume Manager
12 7 (0.62%) BitLocker
13 6 (0.53%) KVM
13 6 (0.53%) NFS
13 6 (0.53%) XenDesktop
14 5 (0.44%) Firmware
14 5 (0.44%) StorNext
14 5 (0.44%) vCloud
14 5 (0.44%) Xsan
Systems Management
1 75 (6.63%) SCCM
2 32 (2.83%) NetBackup
3 27 (2.39%) SCOM
3 27 (2.39%) Tivoli
4 19 (1.68%) Backup Exec
5 14 (1.24%) Control-M
5 14 (1.24%) Puppet
6 13 (1.15%) OpenView Configuration Management
6 13 (1.15%) Opscode Chef
7 12 (1.06%) AirWatch
8 10 (0.88%) Tivoli Storage Manager
9 9 (0.80%) BMC PATROL
9 9 (0.80%) HP SiteScope
9 9 (0.80%) Tivoli NetView
9 9 (0.80%) WSUS
10 8 (0.71%) EMC NetWorker
10 8 (0.71%) Nagios
10 8 (0.71%) yum
11 7 (0.62%) MOM
11 7 (0.62%) Systems Management Server (SMS)
Vendors
1 253 (22.35%) Microsoft
2 138 (12.19%) Oracle
3 131 (11.57%) VMware
4 108 (9.54%) Cisco
5 79 (6.98%) HP
6 74 (6.54%) Citrix
7 46 (4.06%) ServiceNow
8 43 (3.80%) Remedy
9 41 (3.62%) IBM
10 38 (3.36%) Red Hat
11 29 (2.56%) BMC
11 29 (2.56%) F5
11 29 (2.56%) NetApp
11 29 (2.56%) Veritas
12 25 (2.21%) Symantec
13 24 (2.12%) Informatica
14 20 (1.77%) Reuters
15 19 (1.68%) Bloomberg
15 19 (1.68%) EMC
16 18 (1.59%) CA
Corsham, Wiltshire
LA International
Posted: 2 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: £280 per day
Posted: 2 days ago
City, London
McGregor Boyall
Rate: £600 per day
Posted: 3 days ago
City, London
McGregor Boyall
Rate: £600 per day
Posted: 3 days ago
Leeds, West Yorkshire
ReThink Recruitment
Rate: £550 - £700 per day
Posted: 3 days ago
Bracknell, Berkshire
LA International
Rate: £298 per day
Posted: 3 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 3 days ago
London
Experis Ltd
Rate: £370.00 - £420.00 per day
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £200.00 - £236.00 per day
Posted: 6 days ago
Southampton, Hampshire
Hays Talent Solutions
Rate: £176.85 per day
Posted: 6 days ago
Bracknell, Berkshire
LA International
Posted: 6 days ago
City, London
Thebes IT
Rate: £550 - £600 per day
Posted: 6 days ago
Ipswich
Vivid Resourcing
Rate: Market related
Posted: 16 days ago
Chippenham
Pertemps IT
Rate: Up to £250 per day all inclusive
Posted: 23 days ago