The first table below looks at the demand for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Problem Management
Rank 250 227 236
Rank change year-on-year
-23 +9
Contract jobs citing Problem Management 429 438 451
As % of all contract IT jobs located in the UK 0.78% 0.86% 0.78%
As % of the Processes & Methodologies category 1.06% 1.17% 1.11%
Number of daily rates quoted 236 220 226
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £220 £200 £213
10% offered a daily rate of more than £500 £487 £513
UK excluding London average daily rate £350 £275 £325
% change year-on-year
+27.27% -15.38%
Number of hourly rates quoted 25 26 31
Average hourly rate £17.50 £17.50 £32.50
Average hourly rate % change year-on-year
- -46.15%
90% offered a hourly rate of more than £16.08 £10.50 £16.16
10% offered a hourly rate of more than £25.00 £44.60 £45.00
UK excluding London average hourly rate £17.50 £17.50 £26.00
% change year-on-year
- -32.69%
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40519 37298 40761
As % of all contract IT jobs located in the UK 74.05% 72.96% 70.54%
Number of daily rates quoted 25042 22618 23491
Average daily rate £400 £403 £400
Average daily rate % change year-on-year
-0.62% +0.62%
90% offered a daily rate of more than £275 £270 £265
10% offered a daily rate of more than £555 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1163 1058 1467
Average hourly rate £24.00 £30.00 £31.00
Average hourly rate % change year-on-year
-20.00% -3.22%
90% offered a hourly rate of more than £12.50 £12.50 £13.42
10% offered a hourly rate of more than £50.00 £47.50 £45.50
UK excluding London average hourly rate £26.00 £31.00 £31.00
% change year-on-year
-16.12% -

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 31 July 2014.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 31 July 2014.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 414 £355 -5.45% 110
London -32 147 £358 -14.76% 37
South East +30 98 £339 +23.18% 22
City of London +40 47 £373 -12.35% 12
North East +13 36 £375 - 5
East of England -12 36 £419 +15.91% 2
Tyne and Wear +12 35 £375 - 5
Newcastle upon Tyne +9 32 £377 - 5
Buckinghamshire +26 31 £313 +4.16% 3
Berkshire +4 30 £268 +9.74% 7
West Midlands -7 29 £338 -20.58% 5
Milton Keynes +20 25 £313 +13.63% 2
South West -10 25 £325 -13.33% 14
North West -2 21 £275 -31.67% 11
Surrey +12 20 £338 -18.18% 1
Yorkshire -19 17 £363 +61.11% 7
Essex +11 15 £450 +172.72%
Cheshire +3 12 £245 -35.52% 3
Gloucestershire -14 10 £600 - 1
Warwickshire +5 9 £338 +3.84% 2
West Yorkshire -16 9 £378 +67.77% 6
Colchester +2 8 £450 +172.72%
Reading +1 8 £313 +17.92%
Leeds -12 8 £378 +25.62% 4
Hampshire -14 7 £375 +87.50% 5
Norfolk - 7 £213 -
Norwich - 7 £213 -
South Yorkshire -5 6 £293 +30.00% 1
Coventry -10 6 £213 +11.11%
Manchester -11 6 - - 6

Problem Management
Top 30 Related IT Skills

For the 6 months to 31 July 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 433 (46.91%) ITIL
2 240 (26.00%) Incident Management
3 234 (25.35%) Windows
4 199 (21.56%) Service Management
5 184 (19.93%) Change Management
6 172 (18.63%) Microsoft
7 168 (18.20%) SLA
8 167 (18.09%) Finance
9 160 (17.33%) Security Cleared
10 147 (15.93%) Active Directory
11 121 (13.11%) Service Delivery
12 111 (12.03%) Root Cause Analysis
13 107 (11.59%) SC Cleared
13 107 (11.59%) MS Office
14 103 (11.16%) Configuration Management
15 100 (10.83%) MS Excel
16 93 (10.08%) Oracle
17 91 (9.86%) Telecoms
18 86 (9.32%) SQL
19 83 (8.99%) UNIX
19 83 (8.99%) HP
20 76 (8.23%) Continuous Improvement
21 75 (8.13%) Project Management
22 74 (8.02%) Windows Server 2008
23 73 (7.91%) Release Management
23 73 (7.91%) Citrix
24 72 (7.80%) Cisco
25 71 (7.69%) Linux
26 68 (7.37%) ITIL Certification
27 66 (7.15%) Banking

Problem Management
Top Related IT Skills by Category

For the 6 months to 31 July 2014, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 61 (6.61%) MS Exchange
2 33 (3.58%) Blackberry Enterprise Server
3 31 (3.36%) Apache
3 31 (3.36%) Exchange Server 2010
4 29 (3.14%) SharePoint
5 24 (2.60%) IIS
6 21 (2.28%) WebSphere
7 17 (1.84%) Exchange Server 2013
8 15 (1.63%) Lync
8 15 (1.63%) Exchange Server 2007
8 15 (1.63%) IBM Notes
9 13 (1.41%) SAS
9 13 (1.41%) Tomcat
10 12 (1.30%) Oracle Workflow
11 9 (0.98%) IBM HTTP Server
11 9 (0.98%) SharePoint 2010
12 7 (0.76%) WebLogic
13 5 (0.54%) CICS
13 5 (0.54%) Exchange Server 2003
14 4 (0.43%) WorkSite
Applications
1 107 (11.59%) MS Office
2 100 (10.83%) MS Excel
3 20 (2.17%) MS PowerPoint
4 12 (1.30%) MS Project
4 12 (1.30%) MS Visio
Business Applications
1 14 (1.52%) Oracle EBS
2 13 (1.41%) Oracle Applications
2 13 (1.41%) Oracle Payables
3 12 (1.30%) Oracle Receivables
4 11 (1.19%) Oracle General Ledger
4 11 (1.19%) Oracle EBS R12
5 10 (1.08%) Remedy ITSM
6 6 (0.65%) assyst
7 5 (0.54%) RMDS
8 3 (0.33%) Endur
8 3 (0.33%) SAP CRM
8 3 (0.33%) Oracle CRM
8 3 (0.33%) Oracle iProcurement
8 3 (0.33%) Aligne
9 2 (0.22%) Oracle Cash Management
9 2 (0.22%) Oracle Procure-to-Pay
9 2 (0.22%) SAP Oil and Gas
9 2 (0.22%) Misys Midas
10 1 (0.11%) Oracle ASCP
10 1 (0.11%) Temenos T24
Cloud Services
1 6 (0.65%) SaaS
2 5 (0.54%) Office 365
3 3 (0.33%) Cloud Computing
4 2 (0.22%) Microsoft Azure
4 2 (0.22%) Amazon AWS
4 2 (0.22%) IaaS
Communications & Networking
1 57 (6.18%) WAN
2 56 (6.07%) DNS
3 52 (5.63%) Firewall
4 39 (4.23%) LDAP
5 37 (4.01%) TCP/IP
6 36 (3.90%) LAN
7 35 (3.79%) SAN
8 31 (3.36%) 3G
9 26 (2.82%) MPLS
10 24 (2.60%) DHCP
11 23 (2.49%) 2G
11 23 (2.49%) GGSN
11 23 (2.49%) SGSN
12 22 (2.38%) BIG-IP
12 22 (2.38%) Internet
12 22 (2.38%) 4G
13 21 (2.28%) SSH
14 20 (2.17%) VPN
15 16 (1.73%) L2TP
15 16 (1.73%) SS7
Database & Business Intelligence
1 41 (4.44%) SQL Server
2 28 (3.03%) Oracle Database
3 22 (2.38%) MySQL
4 15 (1.63%) PostgreSQL
5 12 (1.30%) Oracle Database 11g
6 11 (1.19%) DB2
7 9 (0.98%) Oracle Reports
7 9 (0.98%) DataStage
7 9 (0.98%) SQL Server 2005
7 9 (0.98%) SQL Server 2008
8 8 (0.87%) SQL Server Reporting Services
9 7 (0.76%) Relational Database
9 7 (0.76%) Oracle Database 10g
9 7 (0.76%) Data Mining
10 6 (0.65%) Data Warehouse
10 6 (0.65%) SQL Server Integration Services
11 5 (0.54%) Crystal Reports
12 4 (0.43%) Oracle BI Publisher
13 3 (0.33%) Oracle Discoverer
13 3 (0.33%) EDRMS
Development Applications
1 18 (1.95%) LoadRunner
2 15 (1.63%) QuickTest Pro
3 12 (1.30%) Oracle Forms
4 11 (1.19%) Facilita Forecast
5 9 (0.98%) JIRA
6 5 (0.54%) Toad
7 4 (0.43%) StarTeam
8 3 (0.33%) Maven
8 3 (0.33%) Wise Package Studio
8 3 (0.33%) Rational Rhapsody
8 3 (0.33%) Ant
8 3 (0.33%) ClearCase
8 3 (0.33%) MSI
9 2 (0.22%) ChangeMan
9 2 (0.22%) Subversion
9 2 (0.22%) RequisitePro
9 2 (0.22%) ERwin
9 2 (0.22%) Eclipse
9 2 (0.22%) Visual Studio
9 2 (0.22%) Git (software)
General
1 167 (18.09%) Finance
2 91 (9.86%) Telecoms
3 66 (7.15%) Banking
4 44 (4.77%) Front Office
5 29 (3.14%) Investment Banking
6 27 (2.93%) Financial Institution
7 18 (1.95%) Retail
8 14 (1.52%) Legal
9 11 (1.19%) Law
9 11 (1.19%) General Ledger
10 9 (0.98%) Manufacturing
10 9 (0.98%) Pharmaceutical
11 8 (0.87%) Back Office
12 6 (0.65%) Publishing
12 6 (0.65%) Marketing
13 5 (0.54%) Advertising
14 4 (0.43%) Local Government
14 4 (0.43%) Billing
15 2 (0.22%) French Language
15 2 (0.22%) German Language
Job Titles
1 206 (22.32%) Analyst
2 73 (7.91%) Service Analyst
3 71 (7.69%) Incident Manager
4 68 (7.37%) Problem Manager
5 65 (7.04%) Service Manager
6 59 (6.39%) Support Analyst
7 46 (4.98%) Service Desk Analyst
8 44 (4.77%) Applications Support
9 42 (4.55%) Developer
10 34 (3.68%) Consultant
11 30 (3.25%) Support Engineer
12 28 (3.03%) Architect
13 25 (2.71%) Delivery Manager
13 25 (2.71%) NOC Engineer
13 25 (2.71%) Incident & Problem Manager
14 24 (2.60%) Network Engineer
15 23 (2.49%) Services Delivery Manager
15 23 (2.49%) Support Manager
15 23 (2.49%) Applications Support Analyst
16 22 (2.38%) 1st Line Support
Libraries, Frameworks & Software Standards
1 32 (3.47%) .NET
2 23 (2.49%) Middleware
3 18 (1.95%) XML
4 14 (1.52%) HTML
5 9 (0.98%) SOAP
6 8 (0.87%) Web Services
6 8 (0.87%) CSS
6 8 (0.87%) J2EE
7 7 (0.76%) jQuery
7 7 (0.76%) Spring
7 7 (0.76%) Java EE
8 6 (0.65%) WebSphere Message Broker
8 6 (0.65%) WCF
8 6 (0.65%) WAP
8 6 (0.65%) WebSphere MQ
9 5 (0.54%) Application Packaging
10 4 (0.43%) FIX Protocol
10 4 (0.43%) Hibernate
10 4 (0.43%) HTML5
11 3 (0.33%) RESTful
Miscellaneous
1 43 (4.66%) Blackberry
2 42 (4.55%) Management Information System
3 21 (2.28%) Statistics
4 18 (1.95%) Open Source
5 17 (1.84%) Mainframe
6 13 (1.41%) Clustering
7 12 (1.30%) Computer Science
7 12 (1.30%) CMDB
8 10 (1.08%) Fat Client
8 10 (1.08%) Thin Client
9 9 (0.98%) Hedge funds
10 8 (0.87%) Replication
10 8 (0.87%) Physics
11 7 (0.76%) Firmware
11 7 (0.76%) Mobile App
12 6 (0.65%) Equities
13 5 (0.54%) Credit Risk
13 5 (0.54%) Wiki
13 5 (0.54%) Video Conferencing
14 4 (0.43%) DataPower
Operating Systems
1 234 (25.35%) Windows
2 83 (8.99%) UNIX
3 74 (8.02%) Windows Server 2008
4 71 (7.69%) Linux
5 58 (6.28%) Windows Server 2003
6 57 (6.18%) Windows 7
7 40 (4.33%) Windows XP
8 23 (2.49%) Windows 8
9 15 (1.63%) Red Hat Enterprise Linux
10 13 (1.41%) Windows Server 2012
11 10 (1.08%) Android
12 8 (0.87%) Apple iOS
13 7 (0.76%) Windows Mobile
13 7 (0.76%) Solaris
14 6 (0.65%) Mac OS X
14 6 (0.65%) CentOS
15 5 (0.54%) zOS
15 5 (0.54%) Windows 2000
15 5 (0.54%) Windows NT
16 4 (0.43%) VMS
Processes & Methodologies
1 433 (46.91%) ITIL
2 240 (26.00%) Incident Management
3 199 (21.56%) Service Management
4 184 (19.93%) Change Management
5 121 (13.11%) Service Delivery
6 111 (12.03%) Root Cause Analysis
7 103 (11.16%) Configuration Management
8 76 (8.23%) Continuous Improvement
9 75 (8.13%) Project Management
10 73 (7.91%) Release Management
11 63 (6.83%) Performance Management
12 62 (6.72%) ITSM
13 53 (5.74%) Migration
14 52 (5.63%) Disaster Recovery
15 45 (4.88%) ITIL V3
15 45 (4.88%) Capacity Management
16 40 (4.33%) Fault Management
17 35 (3.79%) Test Scripting
18 34 (3.68%) Regression Testing
19 33 (3.58%) Change Control
Programming Languages
1 86 (9.32%) SQL
2 46 (4.98%) Java
3 34 (3.68%) PowerShell
4 29 (3.14%) Perl
5 26 (2.82%) C
6 23 (2.49%) Python
7 22 (2.38%) VB
8 20 (2.17%) C#
9 19 (2.06%) Shell Script
10 18 (1.95%) PL/SQL
11 17 (1.84%) Bash Shell
12 15 (1.63%) JavaScript
13 14 (1.52%) COBOL
14 12 (1.30%) C++
15 9 (0.98%) VB.NET
15 9 (0.98%) PL/1
16 4 (0.43%) VBScript
16 4 (0.43%) AWK
16 4 (0.43%) C-shell
16 4 (0.43%) RPG IV
Qualifications
1 160 (17.33%) Security Cleared
2 107 (11.59%) SC Cleared
3 68 (7.37%) ITIL Certification
4 53 (5.74%) Degree
5 37 (4.01%) Microsoft Certification
6 36 (3.90%) Cisco Certification
7 29 (3.14%) DV Cleared
8 28 (3.03%) CCNP
9 25 (2.71%) MCSE
10 15 (1.63%) MCITP
11 14 (1.52%) JNCIS
12 13 (1.41%) CCNA
13 11 (1.19%) ISTQB
13 11 (1.19%) ITIL Foundation Certificate
14 10 (1.08%) ISTQB Foundation Certification
14 10 (1.08%) MCTS
15 9 (0.98%) MCP
16 6 (0.65%) MCSA
16 6 (0.65%) ISEB
17 5 (0.54%) CCDP
Quality Assurance & Compliance
1 168 (18.20%) SLA
2 45 (4.88%) QA
3 9 (0.98%) COBIT
4 7 (0.76%) BS15000
5 4 (0.43%) ISO/IEC 27001
6 3 (0.33%) Sarbanes-Oxley
6 3 (0.33%) HL7
6 3 (0.33%) ISO 9000
7 2 (0.22%) GxP
7 2 (0.22%) ISO/IEC 17799
7 2 (0.22%) GCP
7 2 (0.22%) BS7799
7 2 (0.22%) ISO 14001
8 1 (0.11%) ISO/IEC 20000
8 1 (0.11%) PCI DSS
8 1 (0.11%) P3O
8 1 (0.11%) TickIT
System Software
1 147 (15.93%) Active Directory
2 25 (2.71%) VMware Infrastructure
3 24 (2.60%) XenApp
4 16 (1.73%) NLBS
5 9 (0.98%) Hyper-V
6 8 (0.87%) Xen
6 8 (0.87%) Citrix Presentation Server
7 6 (0.65%) Terminal Server
8 5 (0.54%) Microsoft App-V
8 5 (0.54%) VMware ESX
8 5 (0.54%) VMware ESXi
8 5 (0.54%) XenDesktop
9 4 (0.43%) Oracle RMAN
9 4 (0.43%) Oracle RAC
10 3 (0.33%) Microsoft Virtual Server
10 3 (0.33%) ProxySG
10 3 (0.33%) Terminal Services
10 3 (0.33%) DFS Replication
10 3 (0.33%) vSphere
11 2 (0.22%) UAG
Systems Management
1 43 (4.66%) SCCM
2 18 (1.95%) Control-M
2 18 (1.95%) WSUS
2 18 (1.95%) Tivoli
3 16 (1.73%) HP Quality Center
4 12 (1.30%) NetBackup
5 8 (0.87%) Backup Exec
6 7 (0.76%) OVSD
6 7 (0.76%) Netcool
6 7 (0.76%) BladeLogic
6 7 (0.76%) Symantec Enterprise Vault
6 7 (0.76%) ITRS Geneos
7 6 (0.65%) Systems Management Server (SMS)
7 6 (0.65%) Netcool/Webtop
7 6 (0.65%) Netcool/OMNIbus
7 6 (0.65%) Tivoli Storage Manager
7 6 (0.65%) OpenView
8 4 (0.43%) Unicenter
8 4 (0.43%) Norton AntiVirus
8 4 (0.43%) Business Desktop Deployment
Vendors
1 172 (18.63%) Microsoft
2 93 (10.08%) Oracle
3 83 (8.99%) HP
4 73 (7.91%) Citrix
5 72 (7.80%) Cisco
6 58 (6.28%) VMware
7 36 (3.90%) Juniper
8 31 (3.36%) Nokia Solutions and Networks
9 25 (2.71%) SAP
9 25 (2.71%) Remedy
10 23 (2.49%) F5
11 21 (2.28%) Blue Coat
11 21 (2.28%) IBM
12 20 (2.17%) CheckPoint
13 18 (1.95%) Symantec
13 18 (1.95%) NetApp
14 17 (1.84%) Red Hat
15 16 (1.73%) Sun
15 16 (1.73%) Velocent
16 15 (1.63%) Lotus
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £18.53 per hour
Posted: 16 hours ago
Milton Keynes
Hays IT - Uk Posting account
Rate: £350.00 - £400.00 per annum
Posted: 16 hours ago
Hampshire
Harvey Nash plc
Rate: £500 - £700 per day
Posted: 18 hours ago
Winchester, Hampshire
Connectus
Rate: £14.75 per hour
Posted: 22 hours ago
Manchester
Vital Solutions
Rate: £0 - £200 per day
Posted: Yesterday
London
Thebes IT
Rate: Unspecified Competitve
Posted: Yesterday
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: £400 - £435 per day
Posted: Yesterday
London
Thebes IT
Rate: Unspecified Competitve
Posted: Yesterday
Manchester, Lancashire
ReThink Recruitment
Rate: £300 - £350 per day
Posted: Yesterday
Malmesbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Rate: £18.00 - £20.00 per hour + Up to £26k Per Annum (Perm)
Posted: Yesterday
City, London
Streamline Connections
Rate: £300 - £350 per annum
Posted: Yesterday
Gloucestershire
TEKsystems
Rate: £280 - £350 per day
Posted: 2 days ago
Warwickshire
LA International
Rate: £450 - £550 per day
Posted: 5 days ago
East London
FT Select
Rate: Unspecified Competitive
Posted: 6 days ago
City, London
I3
Rate: £200 - £240 per day
Posted: 6 days ago
London
Experis Ltd
Rate: Market rate value
Posted: 6 days ago
Scotland Gate
Templeton and Partners - SAP & UK Account
Rate: Market related
Posted: 6 days ago
England
Nigel Frank International Limited - Newcastle
Posted: 8 days ago
West Midlands
esynergy Solutions - UK
Rate: £300 - £400 per day
Posted: 14 days ago
Wiltshire
Hays IT - Uk Posting account
Rate: £35000.00 - £40000.00 per annum + benefits
Posted: 26 days ago