The table below looks at the statistics for Problem Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Problem Management
Rank 254 229 244
Rank change year-on-year
-25 +15
Contract jobs citing Problem Management 459 494 370
As % of all contract IT jobs located in the UK 0.82% 0.91% 0.78%
As % of the Processes & Methodologies category 1.08% 1.21% 1.06%
Number of daily rates quoted 272 250 199
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£355 £350 £400
Average daily rate % change year-on-year
+1.42% -12.50%
90% offered a daily rate of more than £201 £163 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £320 £330 £325
% change year-on-year
-3.03% +1.53%
Number of hourly rates quoted 23 15 15
Average hourly rate £29.00 £22.50 £17.00
Average hourly rate % change year-on-year
+28.88% +32.35%
90% offered a hourly rate of more than £14.57 £10.40 £12.20
10% offered a hourly rate of more than £40.00 £31.00 £38.90
UK excluding London average hourly rate £29.00 £16.58 £17.00
% change year-on-year
+74.88% -2.45%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42637 40757 35014
As % of all contract IT jobs located in the UK 76.47% 74.91% 73.52%
Number of daily rates quoted 26600 25526 20864
Average daily rate £413 £400 £408
Average daily rate % change year-on-year
+3.12% -1.84%
90% offered a daily rate of more than £283 £275 £275
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £360
% change year-on-year
+3.33% +4.16%
Number of hourly rates quoted 1237 1168 1069
Average hourly rate £29.00 £28.99 £32.00
Average hourly rate % change year-on-year
+0.03% -9.40%
90% offered a hourly rate of more than £12.10 £12.50 £13.50
10% offered a hourly rate of more than £47.88 £50.00 £53.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Problem Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the UK

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management within the UK.

Problem Management Daily Rate Trend in the UK

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 4 May 2015.

Problem Management Daily Rate Histogram in the UK

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management within the UK.

Problem Management Hourly Rate Trend in the UK

Problem Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management within the UK over the 3 months to 4 May 2015.

Problem Management Hourly Rate Histogram in the UK

Problem Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 442 £355 +1.42% 109
London +31 199 £375 -1.70% 43
South East -50 87 £320 -5.18% 23
City of London +18 43 £350 -9.67% 15
North West -3 32 £338 -6.89% 8
West Midlands -20 26 £313 -6.01% 6
Yorkshire -10 25 £340 +6.25% 6
East of England +15 24 £325 +46.06% 9
Manchester +5 20 £350 -6.66% 6
Buckinghamshire -8 20 £325 -7.14% 3
West Yorkshire -6 18 £278 -14.61% 5
Berkshire -51 18 £400 +50.94% 4
Newcastle upon Tyne -9 16 £300 +14.28% 1
North East -10 16 £300 +23.07% 2
Tyne and Wear -10 16 £300 +23.07% 1
East Midlands -2 14 £355 +238.09% 4
Leicestershire +13 13 £355 -21.11% 3
Leeds -11 13 £273 -22.14% 3
West Sussex -12 13 £288 -23.33%
South West -19 13 £143 -68.33% 8
Hampshire 0 12 £205 -10.86% 4
Birmingham -1 12 £275 -21.42% 2
Cambridgeshire +10 11 £104 -
Worthing 0 11 £275 -26.66%
Cheshire -1 10 £450 +91.48% 1
Oxfordshire -13 10 £230 +15.00% 2
Milton Keynes -15 10 £325 -7.14% 2
Scotland -7 9 £425 +13.33% 3
Leicester +14 8 £355 +102.85% 2
Essex +3 7 £475 +143.58% 1

Problem Management
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 450 (52.69%) ITIL
2 248 (29.04%) Windows
3 230 (26.93%) Service Management
4 207 (24.24%) Incident Management
5 192 (22.48%) Change Management
6 187 (21.90%) Finance
7 175 (20.49%) Microsoft
8 142 (16.63%) Oracle
9 140 (16.39%) SQL
10 131 (15.34%) SLA
11 115 (13.47%) Service Delivery
12 112 (13.11%) Active Directory
13 110 (12.88%) Security Cleared
14 107 (12.53%) VMware
15 105 (12.30%) Project Management
15 105 (12.30%) Linux
16 103 (12.06%) UNIX
17 95 (11.12%) Release Management
18 93 (10.89%) Configuration Management
19 89 (10.42%) MS Office
20 86 (10.07%) Java
20 86 (10.07%) Root Cause Analysis
21 85 (9.95%) SC Cleared
22 82 (9.60%) Windows Server 2008
23 79 (9.25%) SQL Server
23 79 (9.25%) Stakeholder Management
24 78 (9.13%) Citrix
25 77 (9.02%) Windows 7
26 75 (8.78%) ITSM
27 71 (8.31%) MS Excel

Problem Management
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT contractor jobs within the UK citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 50 (5.85%) MS Exchange
2 45 (5.27%) IIS
3 43 (5.04%) Apache
4 38 (4.45%) WebLogic
5 25 (2.93%) Blackberry Enterprise Server
6 23 (2.69%) SharePoint
6 23 (2.69%) Tomcat
6 23 (2.69%) WebSphere
7 16 (1.87%) SAS
8 14 (1.64%) Exchange Server 2007
9 11 (1.29%) AquaLogic
10 10 (1.17%) SharePoint 2013
10 10 (1.17%) Exchange Server 2010
11 9 (1.05%) WebSphere Application Server
11 9 (1.05%) Exchange Server 2003
12 7 (0.82%) Documentum
13 6 (0.70%) Lync
13 6 (0.70%) Oracle Application Server
14 5 (0.59%) IBM Notes
14 5 (0.59%) Oracle Workflow
Applications
1 89 (10.42%) MS Office
2 71 (8.31%) MS Excel
3 20 (2.34%) MS PowerPoint
4 8 (0.94%) MS Visio
5 7 (0.82%) MS Project
6 2 (0.23%) TargetLink
6 2 (0.23%) Simulink
6 2 (0.23%) Stateflow
7 1 (0.12%) PowerPivot
Business Applications
1 16 (1.87%) Remedy ITSM
2 12 (1.41%) Oracle Applications
3 11 (1.29%) Dynamics CRM
3 11 (1.29%) RMDS
4 8 (0.94%) Oracle EBS
5 7 (0.82%) thinkFolio
5 7 (0.82%) Oracle EBS R12
6 6 (0.70%) Oracle Procure-to-Pay
7 5 (0.59%) Oracle General Ledger
7 5 (0.59%) ION MarketView
7 5 (0.59%) Oracle Receivables
7 5 (0.59%) Oracle Payables
8 4 (0.47%) LatentZero
9 2 (0.23%) SAP SRM
9 2 (0.23%) Maximo
9 2 (0.23%) Exstream
9 2 (0.23%) Agresso
10 1 (0.12%) SAP FI
10 1 (0.12%) Oracle Financials
10 1 (0.12%) Oracle 11i
Cloud Services
1 16 (1.87%) Amazon AWS
2 10 (1.17%) Microsoft Azure
3 6 (0.70%) PaaS
4 5 (0.59%) Office 365
5 3 (0.35%) IaaS
5 3 (0.35%) Cloud Computing
6 2 (0.23%) Virtual Private Cloud
6 2 (0.23%) SaaS
7 1 (0.12%) SuccessFactors
7 1 (0.12%) Amazon S3
Communications & Networking
1 62 (7.26%) Firewall
2 52 (6.09%) LAN
3 43 (5.04%) DNS
4 39 (4.57%) SAN
5 33 (3.86%) WAN
6 32 (3.75%) DHCP
7 27 (3.16%) BIG-IP
8 25 (2.93%) Internet
9 22 (2.58%) VPN
10 21 (2.46%) TCP/IP
11 16 (1.87%) MPLS
12 14 (1.64%) DSL
12 14 (1.64%) LDAP
13 12 (1.41%) HTTP
13 12 (1.41%) SSL
13 12 (1.41%) Intranet
14 11 (1.29%) Network Security
15 10 (1.17%) Cisco ASA
15 10 (1.17%) NAS
15 10 (1.17%) VoIP
Database & Business Intelligence
1 79 (9.25%) SQL Server
2 42 (4.92%) Oracle Database
3 30 (3.51%) Oracle Reports
4 13 (1.52%) SQL Server 2008
5 11 (1.29%) Data Mining
5 11 (1.29%) SQL Server 2005
6 10 (1.17%) Hadoop
6 10 (1.17%) MySQL
6 10 (1.17%) Data Warehouse
7 8 (0.94%) SQL Server Integration Services
7 8 (0.94%) SQL Server 2000
8 7 (0.82%) Oracle Database 11g
9 5 (0.59%) DTS
9 5 (0.59%) Oracle BI Publisher
9 5 (0.59%) Relational Database
10 4 (0.47%) Apache Cassandra
10 4 (0.47%) NoSQL
10 4 (0.47%) SQL Server Reporting Services
10 4 (0.47%) MS Access
10 4 (0.47%) Oracle Database 10g
Development Applications
1 28 (3.28%) Ant
2 25 (2.93%) JIRA
3 22 (2.58%) Jenkins
4 21 (2.46%) Git (software)
5 20 (2.34%) Subversion
6 17 (1.99%) Maven
7 16 (1.87%) TeamCity
8 15 (1.76%) Mercurial
9 14 (1.64%) Gradle
9 14 (1.64%) MSBuild
10 10 (1.17%) Team Foundation Server
11 8 (0.94%) CA Gen
11 8 (0.94%) Introscope
11 8 (0.94%) JMeter
12 5 (0.59%) Oracle Forms
12 5 (0.59%) Octopus Deploy
13 4 (0.47%) ClearCase
14 3 (0.35%) QuickTest Pro
14 3 (0.35%) LoadRunner
14 3 (0.35%) ClearQuest
General
1 187 (21.90%) Finance
2 55 (6.44%) Banking
3 36 (4.22%) Telecoms
4 21 (2.46%) Front Office
5 18 (2.11%) Investment Banking
6 16 (1.87%) Legal
6 16 (1.87%) Financial Institution
7 12 (1.41%) Retail
7 12 (1.41%) Law
8 10 (1.17%) Back Office
9 9 (1.05%) Local Government
10 7 (0.82%) Manufacturing
11 6 (0.70%) German Language
11 6 (0.70%) Pharmaceutical
12 5 (0.59%) Spanish Language
12 5 (0.59%) French Language
12 5 (0.59%) Billing
13 4 (0.47%) General Ledger
13 4 (0.47%) Automotive
14 3 (0.35%) Retail Banking
Job Titles
1 191 (22.37%) Analyst
2 68 (7.96%) Incident Manager
3 66 (7.73%) Support Analyst
4 62 (7.26%) Service Manager
5 52 (6.09%) Problem Manager
6 51 (5.97%) Support Engineer
6 51 (5.97%) Developer
7 44 (5.15%) Administrator
8 39 (4.57%) Infrastructure Engineer
9 37 (4.33%) Applications Support
10 35 (4.10%) Desktop Support
11 33 (3.86%) Service Analyst
12 31 (3.63%) Consultant
13 27 (3.16%) 3rd Line Support
14 25 (2.93%) Senior Analyst
14 25 (2.93%) Delivery Manager
15 22 (2.58%) Major Incident Manager
16 21 (2.46%) Services Delivery Manager
16 21 (2.46%) Desktop Engineer
17 18 (2.11%) Incident & Problem Manager
Libraries, Frameworks & Software Standards
1 44 (5.15%) .NET
2 38 (4.45%) Middleware
3 37 (4.33%) J2EE
4 25 (2.93%) Web Services
5 19 (2.22%) Rendezvous
6 14 (1.64%) Django
6 14 (1.64%) SOAP
7 12 (1.41%) JMS
8 11 (1.29%) JDBC
8 11 (1.29%) Java EE
9 10 (1.17%) XML
10 9 (1.05%) HTML
10 9 (1.05%) JNDI
11 7 (0.82%) CSS
12 6 (0.70%) Application Packaging
12 6 (0.70%) SAX
13 5 (0.59%) ASP.NET
13 5 (0.59%) JSON
14 4 (0.47%) AngularJS
14 4 (0.47%) jQuery
Miscellaneous
1 66 (7.73%) Analytical Skills
2 50 (5.85%) Management Information System
3 35 (4.10%) Blackberry
4 26 (3.04%) Fixed Income
5 24 (2.81%) Clustering
6 19 (2.22%) Statistics
7 17 (1.99%) Computer Science
7 17 (1.99%) CMDB
8 14 (1.64%) Replication
9 13 (1.52%) Equities
10 11 (1.29%) Thin Client
10 11 (1.29%) Fat Client
11 10 (1.17%) Client/Server
12 9 (1.05%) Open Source
13 8 (0.94%) DataPower
13 8 (0.94%) Enterprise Software
14 7 (0.82%) Derivative
14 7 (0.82%) Mobile App
14 7 (0.82%) iSeries
14 7 (0.82%) User Experience
Operating Systems
1 248 (29.04%) Windows
2 105 (12.30%) Linux
3 103 (12.06%) UNIX
4 82 (9.60%) Windows Server 2008
5 77 (9.02%) Windows 7
6 69 (8.08%) Windows Server 2003
7 51 (5.97%) Windows Server 2012
8 38 (4.45%) Red Hat Enterprise Linux
9 30 (3.51%) Windows XP
10 22 (2.58%) Windows 8
11 14 (1.64%) HPUX
12 13 (1.52%) Solaris
12 13 (1.52%) Windows 2000
13 12 (1.41%) Apple iOS
14 6 (0.70%) Android
14 6 (0.70%) AIX
15 5 (0.59%) CentOS
16 4 (0.47%) Mac OS
17 3 (0.35%) Mac OS X
17 3 (0.35%) Ubuntu
Processes & Methodologies
1 450 (52.69%) ITIL
2 230 (26.93%) Service Management
3 207 (24.24%) Incident Management
4 192 (22.48%) Change Management
5 115 (13.47%) Service Delivery
6 105 (12.30%) Project Management
7 95 (11.12%) Release Management
8 93 (10.89%) Configuration Management
9 86 (10.07%) Root Cause Analysis
10 79 (9.25%) Stakeholder Management
11 75 (8.78%) ITSM
12 71 (8.31%) Capacity Management
13 58 (6.79%) Business Intelligence
14 50 (5.85%) Continuous Improvement
15 46 (5.39%) Disaster Recovery
15 46 (5.39%) Performance Management
16 44 (5.15%) ITIL V3
17 42 (4.92%) Migration
18 38 (4.45%) Business Continuity
18 38 (4.45%) Agile Software Development
Programming Languages
1 140 (16.39%) SQL
2 86 (10.07%) Java
3 44 (5.15%) Shell Script
4 40 (4.68%) PL/SQL
5 36 (4.22%) Perl
6 33 (3.86%) Python
7 31 (3.63%) Bash Shell
8 29 (3.40%) PowerShell
9 18 (2.11%) C++
10 16 (1.87%) JavaScript
11 14 (1.64%) VB
12 12 (1.41%) VBScript
13 11 (1.29%) WebLogic Scripting Tool
14 10 (1.17%) C#
15 7 (0.82%) C
16 6 (0.70%) VBA
17 3 (0.35%) MATLAB
17 3 (0.35%) VB.NET
17 3 (0.35%) T-SQL
17 3 (0.35%) PHP
Qualifications
1 110 (12.88%) Security Cleared
2 85 (9.95%) SC Cleared
3 57 (6.67%) ITIL Certification
4 46 (5.39%) Microsoft Certification
4 46 (5.39%) Degree
5 30 (3.51%) Cisco Certification
6 22 (2.58%) CCNA
7 21 (2.46%) MCSE
8 19 (2.22%) MCITP
9 13 (1.52%) MCP
10 11 (1.29%) VMware Certified Professional (VCP)
10 11 (1.29%) DV Cleared
11 9 (1.05%) CCNP
11 9 (1.05%) MCSA
12 7 (0.82%) MCTS
12 7 (0.82%) ITIL Foundation Certificate
13 6 (0.70%) RHCT
13 6 (0.70%) CISSP
14 5 (0.59%) Citrix Certification
14 5 (0.59%) PMI Certification
Quality Assurance & Compliance
1 131 (15.34%) SLA
2 33 (3.86%) QA
3 17 (1.99%) ISO 9001
4 12 (1.41%) ISO/IEC 27001
5 7 (0.82%) PCI DSS
6 5 (0.59%) COBIT
7 3 (0.35%) Sarbanes-Oxley
8 2 (0.23%) RosettaNet
8 2 (0.23%) GxP
9 1 (0.12%) ISO 9000
9 1 (0.12%) ISO/IEC 20000
System Software
1 112 (13.11%) Active Directory
2 65 (7.61%) VMware Infrastructure
3 27 (3.16%) XenApp
4 22 (2.58%) Hyper-V
5 13 (1.52%) NLBS
5 13 (1.52%) XenDesktop
6 11 (1.29%) Xen
7 9 (1.05%) VMware ESX
7 9 (1.05%) vSphere
8 7 (0.82%) Citrix Presentation Server
9 6 (0.70%) UAG
9 6 (0.70%) Microsoft App-V
10 5 (0.59%) Squid
11 3 (0.35%) Terminal Server
11 3 (0.35%) NFS
11 3 (0.35%) Apache ZooKeeper
11 3 (0.35%) XenServer
11 3 (0.35%) HDFS
12 2 (0.23%) Docker
12 2 (0.23%) Sendmail
Systems Management
1 53 (6.21%) SCCM
2 27 (3.16%) ITRS Geneos
3 22 (2.58%) WSUS
4 19 (2.22%) BladeLogic
5 16 (1.87%) SCOM
6 14 (1.64%) Nagios
7 13 (1.52%) NetBackup
8 12 (1.41%) Control-M
8 12 (1.41%) OpenView
9 10 (1.17%) SCSM
10 8 (0.94%) McAfee ePO
10 8 (0.94%) Backup Exec
11 6 (0.70%) Puppet
11 6 (0.70%) OpenView Configuration Management
12 5 (0.59%) Tivoli
12 5 (0.59%) Cisco CUCM
12 5 (0.59%) HP Quality Center
12 5 (0.59%) Icinga
13 4 (0.47%) FortiGate
13 4 (0.47%) Cisco IPCC
Vendors
1 175 (20.49%) Microsoft
2 142 (16.63%) Oracle
3 107 (12.53%) VMware
4 78 (9.13%) Citrix
5 70 (8.20%) HP
6 69 (8.08%) Cisco
7 47 (5.50%) Remedy
8 42 (4.92%) Red Hat
9 31 (3.63%) IBM
10 26 (3.04%) Splunk
10 26 (3.04%) CheckPoint
11 25 (2.93%) Informatica
11 25 (2.93%) NetApp
11 25 (2.93%) Business Objects
12 23 (2.69%) SAP
13 20 (2.34%) F5
13 20 (2.34%) TIBCO
14 19 (2.22%) Pega
15 18 (2.11%) webMethods
16 17 (1.99%) ServiceNow
Southampton, Hampshire
The People Network
Rate: £500 - £700 per day
Posted: 2 hours ago
City of London
Orgtel
Rate: £600 - £750 per day + competitive
Posted: 2 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 - £16.00 per hour
Posted: 3 days ago
Bristol, Avon
Blue Personnel
Rate: From £400 to £450 per day
Posted: 3 days ago
Kegworth, Leicestershire
PTS Resourcing (UK) Ltd
Posted: 3 days ago
City of London
Orgtel
Rate: £400 - £550 per day
Posted: 4 days ago
London
Coal IT Services
Rate: From £400 to £450 per day
Posted: 4 days ago
City, London
Red10
Rate: £650 - £750 per day
Posted: 4 days ago
City, London
Arrows Group
Rate: £350 - £375 per day
Posted: 5 days ago
London
Lawrence Harvey Enterprise
Rate: £500.00 - £550.00 per day
Posted: 5 days ago
Slough
Mint Recruitment Solutions
Rate: £250 - £270 per day
Posted: 6 days ago
London
iKonnect
Rate: £400 - £480 per day
Posted: 6 days ago
City, London
Thebes IT
Posted: 6 days ago
London
Jonothan Bosworth
Rate: From £275 to £315 per day
Posted: 6 days ago
Ripon, North Yorkshire
Global Technology Solutions Ltd
Rate: £10.00 - £11.00 per hour
Posted: 6 days ago
Solihull, West Midlands (County)
Robert Walters
Rate: £10 - £12 per hour
Posted: 6 days ago
City, London
Thebes IT
Posted: 6 days ago
Berkshire
Intuition IT Solutions
Posted: 7 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Rate: £200 - £500.00 per day
Posted: 12 days ago