The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 25 24 27
Rank change year-on-year
-1 +3
Contract jobs citing ITIL 3850 3435 3002
As % of all contract IT jobs located in the UK 6.75% 6.28% 5.88%
As % of the Processes & Methodologies category 8.68% 8.25% 7.86%
Number of daily rates quoted 2275 1942 1574
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£363 £363 £350
Average daily rate % change year-on-year
- +3.57%
90% offered a daily rate of more than £175 £175 £175
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £350 £325
% change year-on-year
- +7.69%
Number of hourly rates quoted 267 332 247
Average hourly rate £16.00 £15.83 £19.00
Average hourly rate % change year-on-year
+1.05% -16.67%
90% offered a hourly rate of more than £11.00 £10.50 £12.00
10% offered a hourly rate of more than £35.00 £30.00 £42.95
UK excluding London average hourly rate £15.75 £15.89 £18.00
% change year-on-year
-0.88% -11.72%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44378 41654 38176
As % of all contract IT jobs located in the UK 77.75% 76.18% 74.80%
Number of daily rates quoted 28795 25786 23134
Average daily rate £415 £400 £405
Average daily rate % change year-on-year
+3.75% -1.23%
90% offered a daily rate of more than £285 £275 £273
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1172 1177 1108
Average hourly rate £29.50 £25.00 £30.50
Average hourly rate % change year-on-year
+18.00% -18.03%
90% offered a hourly rate of more than £12.49 £12.82 £12.50
10% offered a hourly rate of more than £52.17 £47.50 £50.00
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 29 July 2015.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 29 July 2015.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 3524 £363 -1.49% 901
London +4 1349 £400 +3.22% 299
South East +2 819 £363 +3.57% 202
City of London -1 329 £400 +3.22% 82
North West +7 276 £350 +16.66% 73
East of England +2 268 £350 -1.40% 51
Yorkshire +5 254 £300 -10.78% 72
Hampshire +4 227 £363 +2.11% 44
Berkshire +5 226 £360 +2.85% 46
South West -6 222 £378 +0.66% 87
West Yorkshire +4 198 £309 -11.78% 42
Scotland +7 177 £345 +7.81% 25
West Midlands +1 172 £338 +3.84% 54
Leeds +1 151 £300 -14.28% 37
Buckinghamshire +7 150 £375 +7.14% 26
Manchester +17 146 £310 +37.77% 49
Milton Keynes +5 109 £363 +3.57% 18
Surrey +5 105 £350 +3.70% 50
Wiltshire +7 97 £395 +58.00% 26
East Midlands -3 90 £350 +6.70% 47
Cambridgeshire -4 78 £356 -8.06% 15
North East -1 72 £263 -25.00% 11
Birmingham +11 70 £333 -5.00% 18
Reading +7 68 £395 -1.86% 26
Edinburgh +15 64 £350 +3.70% 10
Wales +11 63 £350 -6.66% 20
Hertfordshire 0 59 £350 +2.18% 17
Swindon +13 58 £400 +68.42% 16
Southampton +11 56 £363 +2.83% 5
Essex -7 56 £381 -10.29% 5

ITIL
Top 30 Related IT Skills

For the 6 months to 29 July 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2292 (30.13%) Windows
2 2001 (26.30%) Microsoft
3 1906 (25.06%) Service Management
4 1378 (18.11%) Finance
5 1368 (17.98%) Active Directory
6 1177 (15.47%) PRINCE2
7 1163 (15.29%) Project Management
8 1061 (13.95%) Security Cleared
9 1002 (13.17%) MS Office
10 989 (13.00%) Service Delivery
11 963 (12.66%) SQL
12 951 (12.50%) VMware
13 924 (12.15%) MS Excel
14 884 (11.62%) ITIL Certification
15 873 (11.48%) Change Management
16 810 (10.65%) Cisco
17 714 (9.39%) SLA
18 710 (9.33%) Windows Server 2008
19 698 (9.18%) Citrix
20 696 (9.15%) SC Cleared
21 695 (9.14%) Oracle
22 687 (9.03%) ITSM
23 681 (8.95%) Windows 7
24 667 (8.77%) Analytical Skills
25 653 (8.58%) Incident Management
26 643 (8.45%) Linux
27 630 (8.28%) HP
28 601 (7.90%) SQL Server
29 569 (7.48%) Degree
30 564 (7.41%) Microsoft Certification

ITIL
Top Related IT Skills by Category

For the 6 months to 29 July 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 522 (6.86%) SharePoint
2 450 (5.92%) MS Exchange
3 305 (4.01%) IIS
4 172 (2.26%) Exchange Server 2010
5 141 (1.85%) Lync
6 116 (1.52%) Tomcat
7 110 (1.45%) Apache
8 105 (1.38%) IBM Notes
9 102 (1.34%) CMS
10 101 (1.33%) Exchange Server 2013
11 95 (1.25%) WebSphere
12 93 (1.22%) JBoss
13 79 (1.04%) BizTalk Server
14 77 (1.01%) Blackberry Enterprise Server
15 65 (0.85%) WebLogic
16 59 (0.78%) Exchange Server 2007
17 49 (0.64%) SharePoint 2010
18 48 (0.63%) WebSphere Application Server
18 48 (0.63%) Exchange Server 2003
19 41 (0.54%) SharePoint 2013
Applications
1 1002 (13.17%) MS Office
2 924 (12.15%) MS Excel
3 251 (3.30%) MS Project
4 236 (3.10%) MS Visio
5 178 (2.34%) MS PowerPoint
6 30 (0.39%) Spreadsheet
7 9 (0.12%) Acrobat
8 8 (0.11%) Adobe Captivate
9 5 (0.066%) Open Workbench
10 2 (0.026%) SOLIDWORKS
11 1 (0.013%) AutoCAD
11 1 (0.013%) Shockwave
11 1 (0.013%) InfoPath
11 1 (0.013%) MicroStation
11 1 (0.013%) Adobe Creative Suite
11 1 (0.013%) PTC Creo
Business Applications
1 137 (1.80%) Remedy ITSM
2 53 (0.70%) Dynamics CRM
3 29 (0.38%) RMDS
4 21 (0.28%) Oracle EBS
5 20 (0.26%) assyst
6 18 (0.24%) Oracle Applications
7 17 (0.22%) Oracle EBS R12
8 15 (0.20%) SAP CRM
8 15 (0.20%) Maximo
8 15 (0.20%) SAP Oil and Gas
8 15 (0.20%) SAP FI
9 14 (0.18%) Oracle ERP
9 14 (0.18%) SAP CO
9 14 (0.18%) SAP FI/CO
9 14 (0.18%) Remedy AR System
10 13 (0.17%) Dynamics AX
10 13 (0.17%) SAP ERP
11 11 (0.14%) SAP BPC
11 11 (0.14%) WebTrends
12 10 (0.13%) Primavera
Cloud Services
1 137 (1.80%) Office 365
2 89 (1.17%) SaaS
3 82 (1.08%) Amazon AWS
4 62 (0.82%) Microsoft Azure
5 36 (0.47%) Cloud Computing
6 29 (0.38%) PaaS
7 24 (0.32%) IaaS
8 16 (0.21%) Google Apps
9 10 (0.13%) Google Analytics
10 9 (0.12%) Heroku
10 9 (0.12%) Adobe Analytics
11 5 (0.066%) Yammer
12 4 (0.053%) Amazon EC2
13 2 (0.026%) Amazon CloudWatch
13 2 (0.026%) Symantec.cloud
13 2 (0.026%) SuccessFactors
13 2 (0.026%) SoftLayer
14 1 (0.013%) IBM SmartCloud
14 1 (0.013%) Azure Active Directory
14 1 (0.013%) IBM PureFlex
Communications & Networking
1 534 (7.02%) Firewall
2 501 (6.59%) WAN
3 499 (6.56%) LAN
4 429 (5.64%) DNS
5 384 (5.05%) SAN
6 354 (4.65%) TCP/IP
7 325 (4.27%) DHCP
8 261 (3.43%) VPN
9 242 (3.18%) Internet
10 198 (2.60%) Network Security
11 155 (2.04%) SSL
12 135 (1.77%) LDAP
13 134 (1.76%) Wireless
14 128 (1.68%) Cisco ASA
15 126 (1.66%) MPLS
16 123 (1.62%) NAS
17 119 (1.56%) VoIP
18 94 (1.24%) VLAN
19 91 (1.20%) OSPF
20 82 (1.08%) BGP
Database & Business Intelligence
1 601 (7.90%) SQL Server
2 187 (2.46%) Oracle Database
3 107 (1.41%) SQL Server Reporting Services
4 101 (1.33%) SQL Server 2008
5 94 (1.24%) Data Warehouse
6 89 (1.17%) SQL Server Integration Services
7 87 (1.14%) Relational Database
8 68 (0.89%) MySQL
9 66 (0.87%) Oracle Reports
10 64 (0.84%) Oracle Database 11g
11 54 (0.71%) SQL Server 2005
12 51 (0.67%) SQL Server 2012
13 47 (0.62%) SQL Server Analysis Services
14 40 (0.53%) BusinessObjects
15 39 (0.51%) DB2
15 39 (0.51%) Oracle Database 10g
16 38 (0.50%) Crystal Reports
17 34 (0.45%) RDBMS
18 30 (0.39%) Big Data
19 28 (0.37%) MongoDB
Development Applications
1 80 (1.05%) JIRA
2 73 (0.96%) Jenkins
3 72 (0.95%) Subversion
4 64 (0.84%) Ant
4 64 (0.84%) Team Foundation Server
5 55 (0.72%) Maven
6 50 (0.66%) Visual Studio
7 35 (0.46%) Git (software)
8 30 (0.39%) Gradle
9 29 (0.38%) Selenium
10 27 (0.35%) Introscope
11 22 (0.29%) MSBuild
12 20 (0.26%) Toad
13 17 (0.22%) TeamCity
14 16 (0.21%) Mercurial
15 15 (0.20%) StarTeam
15 15 (0.20%) Oracle APEX
16 14 (0.18%) ClearCase
17 13 (0.17%) JUnit
17 13 (0.17%) MSI
General
1 1378 (18.11%) Finance
2 377 (4.96%) Banking
3 356 (4.68%) Telecoms
4 221 (2.91%) Retail
5 180 (2.37%) Legal
6 120 (1.58%) Law
7 103 (1.35%) Manufacturing
8 97 (1.28%) Investment Banking
9 76 (1.00%) Marketing
10 72 (0.95%) Local Government
11 71 (0.93%) Back Office
12 63 (0.83%) Financial Institution
13 50 (0.66%) Publishing
14 44 (0.58%) Billing
15 38 (0.50%) Front Office
16 32 (0.42%) Pharmaceutical
17 29 (0.38%) Spanish Language
18 26 (0.34%) German Language
19 25 (0.33%) Advertising
20 23 (0.30%) Electronics
Job Titles
1 1867 (24.54%) Analyst
2 625 (8.22%) Service Manager
3 601 (7.90%) Project Manager
4 590 (7.76%) Service Analyst
5 511 (6.72%) Support Analyst
6 432 (5.68%) Service Desk Analyst
7 401 (5.27%) Architect
8 379 (4.98%) Consultant
9 331 (4.35%) Support Engineer
10 225 (2.96%) Applications Support
11 224 (2.94%) 2nd Line Support
12 223 (2.93%) Infrastructure Engineer
13 206 (2.71%) Incident Manager
14 204 (2.68%) Administrator
14 204 (2.68%) Business Analyst
15 200 (2.63%) Developer
16 199 (2.62%) Delivery Manager
17 197 (2.59%) 1st Line Support
18 185 (2.43%) Network Engineer
19 180 (2.37%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 309 (4.06%) .NET
2 244 (3.21%) Web Services
3 215 (2.83%) XML
4 185 (2.43%) HTML
5 149 (1.96%) Middleware
6 96 (1.26%) CSS
7 95 (1.25%) SOAP
8 81 (1.06%) ASP.NET
9 58 (0.76%) J2EE
9 58 (0.76%) .NET Framework
10 45 (0.59%) Java EE
11 41 (0.54%) REST
12 40 (0.53%) JSP
13 37 (0.49%) Ajax
14 32 (0.42%) JMS
15 31 (0.41%) Rendezvous
16 27 (0.35%) 802.1X
17 24 (0.32%) Application Packaging
17 24 (0.32%) Django
18 21 (0.28%) WSDL
Miscellaneous
1 667 (8.77%) Analytical Skills
2 532 (6.99%) Data Centre
3 372 (4.89%) Management Information System
4 216 (2.84%) CMDB
5 180 (2.37%) Blackberry
6 167 (2.20%) Clustering
7 129 (1.70%) Computer Science
8 116 (1.52%) NHS
9 97 (1.28%) PKI
10 89 (1.17%) Replication
11 78 (1.03%) Enterprise Software
12 77 (1.01%) PMI
13 75 (0.99%) Statistics
14 68 (0.89%) Fat Client
14 68 (0.89%) Thin Client
15 54 (0.71%) iPad
16 51 (0.67%) Video Conferencing
17 50 (0.66%) Mainframe
18 47 (0.62%) iPhone
19 44 (0.58%) Performance Metrics
Operating Systems
1 2292 (30.13%) Windows
2 710 (9.33%) Windows Server 2008
3 681 (8.95%) Windows 7
4 643 (8.45%) Linux
5 487 (6.40%) UNIX
6 440 (5.78%) Windows Server 2003
7 416 (5.47%) Windows Server 2012
8 282 (3.71%) Windows XP
9 150 (1.97%) Solaris
9 150 (1.97%) Red Hat Enterprise Linux
10 117 (1.54%) Windows 8
11 109 (1.43%) AIX
12 85 (1.12%) Android
13 62 (0.82%) CentOS
14 59 (0.78%) Ubuntu
15 54 (0.71%) Apple iOS
16 52 (0.68%) Mac OS X
17 43 (0.57%) Windows 2000 Server
18 27 (0.35%) Data ONTAP
19 26 (0.34%) HPUX
Processes & Methodologies
1 1906 (25.06%) Service Management
2 1177 (15.47%) PRINCE2
3 1163 (15.29%) Project Management
4 989 (13.00%) Service Delivery
5 873 (11.48%) Change Management
6 687 (9.03%) ITSM
7 653 (8.58%) Incident Management
8 526 (6.91%) Stakeholder Management
9 521 (6.85%) Problem Management
10 503 (6.61%) Agile Software Development
11 445 (5.85%) Configuration Management
12 418 (5.49%) ITIL V3
13 410 (5.39%) Migration
14 262 (3.44%) Change Control
15 261 (3.43%) Continuous Improvement
16 254 (3.34%) Release Management
17 231 (3.04%) Risk Management
18 221 (2.91%) Information Security
19 216 (2.84%) Disaster Recovery
20 214 (2.81%) CRM
Programming Languages
1 963 (12.66%) SQL
2 342 (4.50%) PowerShell
3 332 (4.36%) Java
4 140 (1.84%) JavaScript
5 130 (1.71%) Perl
5 130 (1.71%) C#
6 122 (1.60%) Shell Script
7 120 (1.58%) VB
8 117 (1.54%) Python
9 109 (1.43%) PL/SQL
10 99 (1.30%) T-SQL
11 97 (1.28%) VBScript
12 86 (1.13%) C
13 55 (0.72%) C++
14 47 (0.62%) Bash Shell
15 45 (0.59%) Ruby
16 36 (0.47%) PHP
17 27 (0.35%) Jython
18 26 (0.34%) VB.NET
19 23 (0.30%) VBA
Qualifications
1 1061 (13.95%) Security Cleared
2 884 (11.62%) ITIL Certification
3 696 (9.15%) SC Cleared
4 569 (7.48%) Degree
5 564 (7.41%) Microsoft Certification
6 385 (5.06%) Cisco Certification
7 296 (3.89%) MCSE
8 272 (3.58%) CCNA
9 268 (3.52%) DV Cleared
10 211 (2.77%) ITIL Foundation Certificate
11 188 (2.47%) MCP
12 181 (2.38%) PMI Certification
13 178 (2.34%) CCNP
14 162 (2.13%) MCSA
15 143 (1.88%) PRINCE2 Practitioner
16 138 (1.81%) CISSP
17 136 (1.79%) MCITP
18 135 (1.77%) PMP
19 129 (1.70%) PRINCE2 Certification
20 118 (1.55%) ISEB
Quality Assurance & Compliance
1 714 (9.39%) SLA
2 237 (3.12%) QA
3 216 (2.84%) ISO/IEC 27001
4 131 (1.72%) COBIT
5 82 (1.08%) PCI DSS
6 64 (0.84%) Sarbanes-Oxley
7 40 (0.53%) ISO 9001
8 34 (0.45%) JSP 440
9 21 (0.28%) ISO 9000
10 15 (0.20%) Data Quality
11 14 (0.18%) ISO/IEC 20000
12 11 (0.14%) COSO
13 10 (0.13%) BS7799
14 7 (0.092%) ISO/IEC 17799
14 7 (0.092%) PMBOK
15 6 (0.079%) P3O
16 4 (0.053%) Dodd-Frank
16 4 (0.053%) HIPAA
16 4 (0.053%) BS15000
17 3 (0.039%) TickIT
System Software
1 1368 (17.98%) Active Directory
2 536 (7.05%) VMware Infrastructure
3 234 (3.08%) Hyper-V
4 162 (2.13%) XenApp
5 155 (2.04%) vSphere
6 85 (1.12%) VMware ESXi
6 85 (1.12%) XenDesktop
7 80 (1.05%) VMware ESX
8 71 (0.93%) Microsoft App-V
9 37 (0.49%) vCloud
10 33 (0.43%) XenServer
10 33 (0.43%) VMware Server
11 32 (0.42%) NFS
12 23 (0.30%) Firmware
13 22 (0.29%) Terminal Services
13 22 (0.29%) NLBS
13 22 (0.29%) Oracle RAC
14 21 (0.28%) Terminal Server
15 20 (0.26%) Xen
15 20 (0.26%) UAG
Systems Management
1 331 (4.35%) SCCM
2 157 (2.06%) SCOM
3 73 (0.96%) Puppet
4 64 (0.84%) NetBackup
5 63 (0.83%) OpenView
5 63 (0.83%) WSUS
6 62 (0.82%) Tivoli
6 62 (0.82%) Backup Exec
7 57 (0.75%) OVSD
8 41 (0.54%) BladeLogic
8 41 (0.54%) Nagios
9 35 (0.46%) Opscode Chef
10 32 (0.42%) SCOrch
11 31 (0.41%) ITRS Geneos
11 31 (0.41%) Tivoli Storage Manager
12 26 (0.34%) HP UCMDB
13 25 (0.33%) Forefront Identity Manager
13 25 (0.33%) Cisco CUCM
14 24 (0.32%) SCVMM
15 23 (0.30%) McAfee ePO
Vendors
1 2001 (26.30%) Microsoft
2 951 (12.50%) VMware
3 810 (10.65%) Cisco
4 698 (9.18%) Citrix
5 695 (9.14%) Oracle
6 630 (8.28%) HP
7 321 (4.22%) Remedy
8 247 (3.25%) SAP
9 242 (3.18%) ServiceNow
10 237 (3.12%) CheckPoint
11 209 (2.75%) IBM
12 193 (2.54%) BMC
13 188 (2.47%) F5
14 179 (2.35%) Juniper
15 171 (2.25%) Red Hat
16 157 (2.06%) NetApp
17 147 (1.93%) Symantec
18 141 (1.85%) Dell
19 122 (1.60%) CA
20 121 (1.59%) McAfee
Bracknell, Berkshire
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Stafford-Sharp Associates
Rate: From £30,000 to £38,000 per annum
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