The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 23 24 25
Rank change year-on-year
+1 +1
Contract jobs citing ITIL 3593 3195 2886
As % of all contract IT jobs located in the UK 6.62% 6.24% 5.92%
As % of the Processes & Methodologies category 8.86% 8.45% 8.27%
Number of daily rates quoted 2098 1743 1384
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £373 £350
Average daily rate % change year-on-year
+0.53% +6.57%
90% offered a daily rate of more than £160 £175 £175
10% offered a daily rate of more than £525 £525 £510
UK excluding London average daily rate £350 £338 £330
% change year-on-year
+3.70% +2.27%
Number of hourly rates quoted 286 270 335
Average hourly rate £15.00 £16.00 £17.25
Average hourly rate % change year-on-year
-6.25% -7.24%
90% offered a hourly rate of more than £11.00 £11.00 £11.75
10% offered a hourly rate of more than £27.50 £31.56 £37.50
UK excluding London average hourly rate £15.75 £15.25 £17.50
% change year-on-year
+3.26% -12.85%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40533 37796 34894
As % of all contract IT jobs located in the UK 74.73% 73.83% 71.60%
Number of daily rates quoted 26554 23240 20514
Average daily rate £423 £400 £400
Average daily rate % change year-on-year
+5.62% -
90% offered a daily rate of more than £280 £270 £270
10% offered a daily rate of more than £580 £575 £575
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 1096 1172 1415
Average hourly rate £24.00 £26.00 £30.00
Average hourly rate % change year-on-year
-7.69% -13.33%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £45.00 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 24 December 2014.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 24 December 2014.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 3324 £375 - 758
London -1 1279 £415 +3.75% 266
South East +5 871 £350 - 175
City of London -3 300 £410 +2.50% 89
Hampshire -2 233 £353 +0.85% 47
East of England +1 225 £325 +30.00% 53
West Midlands +12 210 £338 -2.87% 44
North West -7 197 £291 -18.24% 50
South West -5 195 £375 +15.38% 68
Berkshire +10 194 £400 +14.28% 36
Yorkshire +8 194 £344 +37.22% 73
Buckinghamshire +5 175 £300 -14.28% 30
Scotland +6 150 £350 +2.94% 18
Milton Keynes +2 149 £300 -16.66% 21
West Yorkshire +15 146 £344 +18.43% 58
Surrey -6 132 £375 -6.25% 34
Leeds +9 101 £310 +13.76% 38
Manchester -7 84 £340 +24.20% 30
East Midlands +6 79 £325 +132.14% 22
Cambridgeshire +10 77 £250 -23.07% 7
Birmingham +19 71 £325 -18.75% 14
Reading +12 69 £375 +25.00% 15
North East -6 69 £319 -3.40% 6
Cheshire -7 66 £200 -52.94% 11
Hook +10 60 £347 -0.14% 2
Tyne and Wear 0 56 £313 +0.80% 5
Wiltshire -10 55 £450 +14.64% 16
Hertfordshire +22 52 £338 +10.65% 20
Newcastle upon Tyne -2 52 £310 - 5
West Sussex +6 46 £305 -23.75% 5

ITIL
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2327 (31.97%) Windows
2 1783 (24.50%) Microsoft
3 1731 (23.78%) Service Management
4 1380 (18.96%) Active Directory
5 1289 (17.71%) Security Cleared
6 1195 (16.42%) Finance
7 1116 (15.33%) Service Delivery
8 976 (13.41%) Project Management
9 958 (13.16%) MS Excel
10 944 (12.97%) PRINCE2
11 934 (12.83%) SC Cleared
12 930 (12.78%) MS Office
13 818 (11.24%) ITIL Certification
14 814 (11.18%) Cisco
15 796 (10.94%) VMware
16 754 (10.36%) SLA
17 693 (9.52%) Windows 7
18 680 (9.34%) Change Management
19 658 (9.04%) SQL
20 657 (9.03%) HP
21 623 (8.56%) Linux
22 620 (8.52%) Oracle
23 619 (8.51%) Analytical Skills
24 612 (8.41%) Firewall
25 607 (8.34%) Windows Server 2008
26 602 (8.27%) Degree
27 590 (8.11%) Citrix
28 589 (8.09%) Incident Management
29 576 (7.91%) ITSM
30 554 (7.61%) UNIX

ITIL
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 482 (6.62%) MS Exchange
2 383 (5.26%) SharePoint
3 227 (3.12%) IIS
4 222 (3.05%) Exchange Server 2010
5 141 (1.94%) WebSphere
6 137 (1.88%) Apache
7 133 (1.83%) Lync
8 112 (1.54%) IBM Notes
9 110 (1.51%) WebLogic
9 110 (1.51%) Exchange Server 2003
10 107 (1.47%) Tomcat
11 105 (1.44%) Exchange Server 2007
12 103 (1.42%) Blackberry Enterprise Server
13 68 (0.93%) Exchange Server 2013
14 59 (0.81%) WebSphere Application Server
14 59 (0.81%) JBoss
15 41 (0.56%) SharePoint 2013
16 39 (0.54%) SharePoint 2010
17 37 (0.51%) CMS
18 36 (0.49%) IBM HTTP Server
Applications
1 958 (13.16%) MS Excel
2 930 (12.78%) MS Office
3 227 (3.12%) MS Visio
4 190 (2.61%) MS Project
5 154 (2.12%) MS PowerPoint
6 19 (0.26%) Spreadsheet
7 4 (0.055%) SPSS
8 3 (0.041%) Acrobat
8 3 (0.041%) AutoCAD
9 2 (0.027%) Fireworks
9 2 (0.027%) InfoPath
10 1 (0.014%) Adobe Captivate
10 1 (0.014%) Maple
10 1 (0.014%) PowerPivot
10 1 (0.014%) Adobe Creative Suite
10 1 (0.014%) S-PLUS
Business Applications
1 153 (2.10%) Remedy ITSM
2 52 (0.71%) Oracle EBS
3 32 (0.44%) assyst
4 31 (0.43%) Oracle Applications
5 28 (0.38%) Oracle EBS R12
6 27 (0.37%) Dynamics CRM
7 22 (0.30%) SAP Oil and Gas
8 17 (0.23%) Oracle BPM
9 13 (0.18%) Agresso
10 11 (0.15%) SAP FI
10 11 (0.15%) Endur
10 11 (0.15%) SAP BPC
10 11 (0.15%) SAP ERP
11 9 (0.12%) Dynamics AX
12 8 (0.11%) SAP HCM
12 8 (0.11%) SAP GRC
12 8 (0.11%) ZaiNet
13 7 (0.096%) Oracle ERP
13 7 (0.096%) ION MarketView
13 7 (0.096%) Oracle Retail
Cloud Services
1 78 (1.07%) SaaS
2 57 (0.78%) Office 365
3 46 (0.63%) Microsoft Azure
4 38 (0.52%) Amazon AWS
5 35 (0.48%) IaaS
6 19 (0.26%) PaaS
7 18 (0.25%) Cloud Computing
8 14 (0.19%) Google Apps
9 4 (0.055%) Amazon EC2
10 2 (0.027%) Amazon S3
10 2 (0.027%) OpenShift
10 2 (0.027%) IBM SmartCloud
11 1 (0.014%) IBM Blueworks
11 1 (0.014%) HP Helion
11 1 (0.014%) SuccessFactors
Communications & Networking
1 612 (8.41%) Firewall
2 481 (6.61%) LAN
3 476 (6.54%) WAN
4 418 (5.74%) DNS
5 396 (5.44%) SAN
6 311 (4.27%) DHCP
7 310 (4.26%) TCP/IP
8 272 (3.74%) VPN
9 209 (2.87%) Internet
10 173 (2.38%) VoIP
11 156 (2.14%) SSL
12 155 (2.13%) Network Security
13 142 (1.95%) Wireless
14 141 (1.94%) MPLS
15 116 (1.59%) Cisco ASA
16 107 (1.47%) BGP
17 104 (1.43%) OSPF
18 102 (1.40%) LDAP
19 101 (1.39%) NAS
20 99 (1.36%) HTTP
Database & Business Intelligence
1 417 (5.73%) SQL Server
2 173 (2.38%) Oracle Database
3 90 (1.24%) SQL Server 2008
4 79 (1.09%) Oracle Database 11g
5 64 (0.88%) Data Warehouse
5 64 (0.88%) MySQL
6 61 (0.84%) Relational Database
7 60 (0.82%) SQL Server Reporting Services
8 57 (0.78%) SQL Server 2005
9 47 (0.65%) SQL Server 2012
10 46 (0.63%) Crystal Reports
11 42 (0.58%) Oracle Database 10g
12 39 (0.54%) RDBMS
13 35 (0.48%) Oracle Reports
14 34 (0.47%) DB2
14 34 (0.47%) SQL Server Integration Services
15 26 (0.36%) Oracle BI EE
16 25 (0.34%) SAP BW
17 24 (0.33%) SQL Server Analysis Services
18 22 (0.30%) Big Data
Development Applications
1 46 (0.63%) Subversion
1 46 (0.63%) Jenkins
2 44 (0.60%) Git (software)
2 44 (0.60%) ClearQuest
3 43 (0.59%) ClearCase
3 43 (0.59%) JIRA
4 39 (0.54%) Visual Studio
5 35 (0.48%) Maven
6 32 (0.44%) Toad
7 31 (0.43%) MSI
8 28 (0.38%) Ant
9 27 (0.37%) Team Foundation Server
10 25 (0.34%) Oracle Forms
11 22 (0.30%) Oracle APEX
12 21 (0.29%) JUnit
12 21 (0.29%) Eclipse
13 19 (0.26%) Hudson
14 12 (0.16%) StarTeam
15 11 (0.15%) PVCS
15 11 (0.15%) VSS/SourceSafe
General
1 1195 (16.42%) Finance
2 439 (6.03%) Telecoms
3 383 (5.26%) Banking
4 203 (2.79%) Retail
5 133 (1.83%) Legal
6 110 (1.51%) Law
7 105 (1.44%) Manufacturing
8 101 (1.39%) Investment Banking
9 77 (1.06%) Local Government
10 73 (1.00%) Front Office
11 68 (0.93%) Back Office
12 59 (0.81%) Advertising
13 54 (0.74%) Marketing
14 46 (0.63%) Publishing
15 41 (0.56%) Games
15 41 (0.56%) Financial Institution
16 37 (0.51%) Billing
17 34 (0.47%) Military
18 27 (0.37%) Pharmaceutical
19 19 (0.26%) Electronics
Job Titles
1 1806 (24.81%) Analyst
2 680 (9.34%) Service Analyst
3 612 (8.41%) Service Manager
4 535 (7.35%) Project Manager
5 505 (6.94%) Service Desk Analyst
6 492 (6.76%) Support Analyst
7 431 (5.92%) Architect
8 343 (4.71%) Consultant
9 304 (4.18%) Support Engineer
10 257 (3.53%) Delivery Manager
11 247 (3.39%) Administrator
12 217 (2.98%) 2nd Line Support
12 217 (2.98%) Services Delivery Manager
13 206 (2.83%) 1st Line Support
14 202 (2.78%) Business Analyst
15 194 (2.67%) Network Engineer
16 191 (2.62%) Desktop Support
17 190 (2.61%) Infrastructure Engineer
18 171 (2.35%) Applications Support
19 169 (2.32%) Transition Manager
Libraries, Frameworks & Software Standards
1 205 (2.82%) XML
1 205 (2.82%) Middleware
2 188 (2.58%) Web Services
3 176 (2.42%) .NET
4 148 (2.03%) HTML
5 74 (1.02%) CSS
6 68 (0.93%) REST
7 64 (0.88%) JSP
8 62 (0.85%) SOAP
9 53 (0.73%) JMS
10 47 (0.65%) J2EE
11 43 (0.59%) Java EE
12 38 (0.52%) .NET Framework
13 37 (0.51%) Ajax
14 33 (0.45%) Oracle Fusion
15 32 (0.44%) jQuery
15 32 (0.44%) WSDL
16 29 (0.40%) ASP.NET
16 29 (0.40%) LAMP
17 23 (0.32%) Application Packaging
Miscellaneous
1 619 (8.51%) Analytical Skills
2 401 (5.51%) Management Information System
3 243 (3.34%) Blackberry
4 175 (2.40%) Computer Science
5 170 (2.34%) Clustering
6 144 (1.98%) CMDB
7 124 (1.70%) NHS
8 84 (1.15%) Replication
9 76 (1.04%) Open Source
10 74 (1.02%) Thin Client
10 74 (1.02%) Fat Client
11 64 (0.88%) PMI
12 56 (0.77%) Video Conferencing
13 54 (0.74%) iPad
13 54 (0.74%) User Experience
13 54 (0.74%) Mainframe
14 50 (0.69%) PKI
15 49 (0.67%) Client/Server
16 44 (0.60%) Enterprise Software
17 43 (0.59%) iPhone
Operating Systems
1 2327 (31.97%) Windows
2 693 (9.52%) Windows 7
3 623 (8.56%) Linux
4 607 (8.34%) Windows Server 2008
5 554 (7.61%) UNIX
6 429 (5.89%) Windows Server 2003
7 393 (5.40%) Windows XP
8 257 (3.53%) Windows Server 2012
9 190 (2.61%) Red Hat Enterprise Linux
10 141 (1.94%) Solaris
11 109 (1.50%) Windows 8
12 79 (1.09%) AIX
13 74 (1.02%) Android
14 59 (0.81%) Apple iOS
15 58 (0.80%) Windows Vista
16 48 (0.66%) HPUX
17 39 (0.54%) Mac OS X
17 39 (0.54%) CentOS
18 26 (0.36%) Windows 2000
19 24 (0.33%) Ubuntu
Processes & Methodologies
1 1731 (23.78%) Service Management
2 1116 (15.33%) Service Delivery
3 976 (13.41%) Project Management
4 944 (12.97%) PRINCE2
5 680 (9.34%) Change Management
6 589 (8.09%) Incident Management
7 576 (7.91%) ITSM
8 459 (6.31%) Problem Management
9 433 (5.95%) ITIL V3
10 430 (5.91%) Stakeholder Management
11 393 (5.40%) Agile Software Development
12 374 (5.14%) Configuration Management
13 347 (4.77%) Migration
14 248 (3.41%) Continuous Improvement
15 243 (3.34%) Release Management
16 240 (3.30%) Risk Management
17 239 (3.28%) TOGAF
18 205 (2.82%) Change Control
19 194 (2.67%) Disaster Recovery
19 194 (2.67%) Information Security
Programming Languages
1 658 (9.04%) SQL
2 308 (4.23%) PowerShell
3 266 (3.65%) Java
4 149 (2.05%) C
5 133 (1.83%) Perl
6 130 (1.79%) Shell Script
7 114 (1.57%) C#
8 109 (1.50%) PL/SQL
9 107 (1.47%) VBScript
10 101 (1.39%) JavaScript
11 99 (1.36%) Python
12 77 (1.06%) VB
13 61 (0.84%) Bash Shell
14 49 (0.67%) T-SQL
15 46 (0.63%) PHP
16 42 (0.58%) Ruby
17 32 (0.44%) C++
18 26 (0.36%) Korn
19 24 (0.33%) VBA
20 22 (0.30%) VB.NET
Qualifications
1 1289 (17.71%) Security Cleared
2 934 (12.83%) SC Cleared
3 818 (11.24%) ITIL Certification
4 602 (8.27%) Degree
5 540 (7.42%) Microsoft Certification
6 396 (5.44%) Cisco Certification
7 306 (4.20%) MCSE
8 252 (3.46%) CCNA
9 249 (3.42%) DV Cleared
10 214 (2.94%) CCNP
11 208 (2.86%) MCP
12 205 (2.82%) ITIL Foundation Certificate
13 194 (2.67%) CISSP
14 166 (2.28%) MCITP
15 164 (2.25%) PMI Certification
16 120 (1.65%) PRINCE2 Practitioner
17 118 (1.62%) PMP
18 116 (1.59%) PRINCE2 Certification
19 114 (1.57%) MCSA
20 103 (1.42%) ISEB
Quality Assurance & Compliance
1 754 (10.36%) SLA
2 196 (2.69%) ISO/IEC 27001
3 154 (2.12%) QA
4 100 (1.37%) COBIT
5 97 (1.33%) ISO 9001
5 97 (1.33%) PCI DSS
6 60 (0.82%) Sarbanes-Oxley
7 46 (0.63%) JSP 440
8 25 (0.34%) ISO 9000
9 17 (0.23%) BS15000
10 9 (0.12%) ISO/IEC 20000
11 7 (0.096%) Dodd-Frank
12 6 (0.082%) P3O
12 6 (0.082%) BS7799
13 5 (0.069%) ISO 14001
13 5 (0.069%) Data Quality
14 4 (0.055%) Solvency II
14 4 (0.055%) BS25999
14 4 (0.055%) ISO/IEC 17799
15 3 (0.041%) TickIT
System Software
1 1380 (18.96%) Active Directory
2 487 (6.69%) VMware Infrastructure
3 167 (2.29%) vSphere
4 158 (2.17%) Hyper-V
5 117 (1.61%) XenApp
6 75 (1.03%) VMware ESXi
7 69 (0.95%) VMware ESX
8 67 (0.92%) XenDesktop
9 53 (0.73%) XenServer
10 47 (0.65%) Microsoft App-V
11 41 (0.56%) Terminal Services
12 37 (0.51%) Firmware
13 27 (0.37%) ProxySG
13 27 (0.37%) KVM
14 26 (0.36%) vCloud
15 24 (0.33%) NFS
15 24 (0.33%) Oracle RMAN
16 21 (0.29%) Xen
17 17 (0.23%) Oracle RAC
18 15 (0.21%) Veritas Cluster Server
Systems Management
1 305 (4.19%) SCCM
2 180 (2.47%) SCOM
3 104 (1.43%) Tivoli
4 81 (1.11%) OpenView
5 69 (0.95%) Backup Exec
6 66 (0.91%) NetBackup
7 60 (0.82%) Puppet
8 50 (0.69%) OpenView Configuration Management
9 49 (0.67%) Nagios
10 45 (0.62%) HP SIM
10 45 (0.62%) WSUS
11 39 (0.54%) HP Quality Center
11 39 (0.54%) Opscode Chef
12 36 (0.49%) Systems Management Server (SMS)
13 34 (0.47%) Norton AntiVirus
14 31 (0.43%) OVSD
15 30 (0.41%) McAfee ePO
16 26 (0.36%) SCVMM
17 24 (0.33%) HP UCMDB
18 23 (0.32%) OPNET
Vendors
1 1783 (24.50%) Microsoft
2 814 (11.18%) Cisco
3 796 (10.94%) VMware
4 657 (9.03%) HP
5 620 (8.52%) Oracle
6 590 (8.11%) Citrix
7 327 (4.49%) Remedy
8 280 (3.85%) IBM
9 227 (3.12%) SAP
10 204 (2.80%) CheckPoint
11 194 (2.67%) Juniper
11 194 (2.67%) BMC
12 190 (2.61%) Red Hat
13 174 (2.39%) F5
14 150 (2.06%) ServiceNow
15 141 (1.94%) EMC
16 138 (1.90%) Dell
17 123 (1.69%) McAfee
18 122 (1.68%) Symantec
18 122 (1.68%) Lotus
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £300 - £350 per day
Posted: 12 hours ago
Staines, Middlesex
Advanced Resource Managers
Rate: Negotiable
Posted: 12 hours ago
Warrington, Cheshire
CPS Group UK
Rate: £290 - £300 per day
Posted: 14 hours ago
Knutsford, Cheshire
Austin Fraser
Rate: £450 - £465 per day
Posted: 14 hours ago
Leeds, West Yorkshire
Experis Ltd
Rate: £340 - £380 per day
Posted: 15 hours ago
Central London / West End
@ITS
Rate: From £120 to £140 per day
Posted: 15 hours ago
Knutsford, Cheshire
Fruition IT Resources Limited
Posted: 15 hours ago
High Wycombe, Buckinghamshire
Ashdown IT
Rate: £150 per day
Posted: Yesterday
Bristol, Avon
Blue Personnel
Rate: From £500 to £600 per day
Posted: Yesterday
London
Sanderson
Rate: £350 - £500 per day
Posted: Yesterday
Loughborough, Leicestershire
University of Loughborough
Rate: From £28,695 to £37,394 per annum
Posted: Yesterday
Berkshire
Lorien Resourcing
Rate: market rates
Posted: Yesterday
Fareham, Hampshire
Square One Resources
Rate: Market rates
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Market Rate
Posted: Yesterday
Swindon, Wiltshire
Clarity Resourcing Ltd
Rate: £500 - £650 per day
Posted: Yesterday
Leeds, West Yorkshire
Circle Recruitment
Rate: £300 - £390 per day
Posted: Yesterday
Manchester, Lancashire
NCC Group
Posted: Yesterday
Havant, Hampshire
Executive Recruitment Services (ERS)
Posted: Yesterday
Southampton, Hampshire
Hays Talent Solutions
Rate: £450.00 per day
Posted: Yesterday
Hatfield, Hertfordshire
Hays Talent Solutions
Rate: £400.00 per day
Posted: Yesterday