The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 25 25 26
Rank change year-on-year
0 +1
Contract jobs citing ITIL 3742 3394 2952
As % of all contract IT jobs located in the UK 6.70% 6.41% 5.99%
As % of the Processes & Methodologies category 8.65% 8.43% 8.04%
Number of daily rates quoted 2148 1971 1560
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£358 £358 £370
Average daily rate % change year-on-year
- -3.24%
90% offered a daily rate of more than £175 £175 £180
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £338 £330
% change year-on-year
+3.70% +2.27%
Number of hourly rates quoted 277 326 224
Average hourly rate £16.00 £15.63 £19.38
Average hourly rate % change year-on-year
+2.40% -19.37%
90% offered a hourly rate of more than £11.00 £10.00 £11.81
10% offered a hourly rate of more than £33.20 £27.50 £42.50
UK excluding London average hourly rate £15.50 £15.95 £19.00
% change year-on-year
-2.79% -16.07%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
43274 40267 36736
As % of all contract IT jobs located in the UK 77.50% 76.08% 74.60%
Number of daily rates quoted 27921 25102 22050
Average daily rate £413 £400 £410
Average daily rate % change year-on-year
+3.12% -2.43%
90% offered a daily rate of more than £288 £275 £274
10% offered a daily rate of more than £575 £572 £575
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 1158 1185 1094
Average hourly rate £29.00 £26.50 £30.00
Average hourly rate % change year-on-year
+9.43% -11.66%
90% offered a hourly rate of more than £12.40 £13.00 £12.93
10% offered a hourly rate of more than £50.00 £47.50 £47.50
UK excluding London average hourly rate £30.00 £28.50 £30.50
% change year-on-year
+5.26% -6.55%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 3 July 2015.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 3 July 2015.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 3439 £363 +0.69% 840
London +3 1333 £390 +0.71% 273
South East +1 755 £375 +11.11% 190
City of London -6 294 £388 +3.33% 85
East of England +2 276 £350 -9.67% 56
Yorkshire +4 274 £300 -4.76% 73
North West +5 266 £325 +4.83% 65
Hampshire +7 228 £363 +5.07% 39
West Yorkshire +8 212 £323 -2.49% 58
South West -7 203 £375 +7.14% 66
Berkshire +3 194 £400 +17.64% 43
Leeds +6 165 £316 -4.60% 42
West Midlands -4 165 £338 -2.87% 77
Scotland +6 160 £333 +2.30% 27
Manchester +17 152 £320 -1.53% 40
Buckinghamshire +6 142 £350 - 23
Milton Keynes +2 92 £344 -1.78% 22
Surrey -7 85 £413 +25.00% 43
North East +14 79 £263 -16.11% 12
Wiltshire +7 79 £375 +50.00% 25
East Midlands +2 78 £325 +7.43% 29
Hertfordshire +6 72 £350 +7.69% 20
Cambridgeshire -6 71 £400 +2.62% 15
Birmingham +13 70 £340 -15.00% 37
Reading +3 65 £450 +32.35% 17
Wales +24 58 £315 -16.00% 18
Tyne and Wear +9 58 £253 -25.18% 10
Southampton +13 57 £363 +3.57% 8
Edinburgh +17 53 £300 -28.99% 8
Newcastle upon Tyne +3 51 £259 -23.33% 8

ITIL
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2322 (30.33%) Windows
2 2029 (26.50%) Microsoft
3 1895 (24.75%) Service Management
4 1395 (18.22%) Active Directory
5 1391 (18.17%) Finance
6 1153 (15.06%) PRINCE2
7 1120 (14.63%) Project Management
8 1096 (14.31%) Security Cleared
9 1045 (13.65%) Service Delivery
10 996 (13.01%) MS Office
11 958 (12.51%) VMware
12 957 (12.50%) SQL
13 928 (12.12%) MS Excel
14 880 (11.49%) ITIL Certification
15 854 (11.15%) Change Management
16 808 (10.55%) Cisco
17 751 (9.81%) SLA
18 746 (9.74%) SC Cleared
19 701 (9.16%) Windows Server 2008
20 683 (8.92%) Windows 7
21 679 (8.87%) Citrix
22 675 (8.82%) Analytical Skills
23 672 (8.78%) Oracle
24 657 (8.58%) ITSM
25 652 (8.52%) Incident Management
26 647 (8.45%) HP
27 645 (8.42%) Linux
28 584 (7.63%) SQL Server
29 574 (7.50%) Degree
30 559 (7.30%) Microsoft Certification

ITIL
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 524 (6.84%) SharePoint
2 441 (5.76%) MS Exchange
3 311 (4.06%) IIS
4 159 (2.08%) Exchange Server 2010
5 133 (1.74%) Tomcat
6 131 (1.71%) Lync
7 118 (1.54%) IBM Notes
8 112 (1.46%) WebSphere
9 111 (1.45%) Apache
10 106 (1.38%) CMS
11 91 (1.19%) Exchange Server 2013
12 86 (1.12%) JBoss
13 80 (1.04%) BizTalk Server
14 73 (0.95%) Blackberry Enterprise Server
15 59 (0.77%) WebLogic
16 53 (0.69%) WebSphere Application Server
17 51 (0.67%) Exchange Server 2007
18 47 (0.61%) Exchange Server 2003
19 45 (0.59%) SharePoint 2010
20 30 (0.39%) IBM HTTP Server
Applications
1 996 (13.01%) MS Office
2 928 (12.12%) MS Excel
3 230 (3.00%) MS Project
4 225 (2.94%) MS Visio
5 167 (2.18%) MS PowerPoint
6 25 (0.33%) Spreadsheet
7 9 (0.12%) Acrobat
8 8 (0.10%) Adobe Captivate
9 7 (0.091%) InfoPath
10 6 (0.078%) SOLIDWORKS
11 5 (0.065%) Open Workbench
12 2 (0.026%) PTC Creo
12 2 (0.026%) AutoCAD
13 1 (0.013%) Shockwave
13 1 (0.013%) Adobe Creative Suite
Business Applications
1 141 (1.84%) Remedy ITSM
2 49 (0.64%) Dynamics CRM
3 33 (0.43%) RMDS
4 24 (0.31%) Oracle EBS
5 20 (0.26%) assyst
5 20 (0.26%) Oracle EBS R12
6 17 (0.22%) Oracle Applications
7 16 (0.21%) Oracle ERP
8 15 (0.20%) SAP FI
9 14 (0.18%) SAP FI/CO
9 14 (0.18%) Maximo
9 14 (0.18%) SAP CO
9 14 (0.18%) SAP Oil and Gas
10 12 (0.16%) Remedy AR System
11 11 (0.14%) SAP ERP
11 11 (0.14%) SAP BPC
11 11 (0.14%) SAP CRM
11 11 (0.14%) WebTrends
12 10 (0.13%) Primavera
13 9 (0.12%) Adobe Campaign
Cloud Services
1 132 (1.72%) Office 365
2 97 (1.27%) Amazon AWS
2 97 (1.27%) SaaS
3 61 (0.80%) Microsoft Azure
4 37 (0.48%) Cloud Computing
5 34 (0.44%) PaaS
6 31 (0.40%) IaaS
7 15 (0.20%) Google Apps
8 10 (0.13%) Google Analytics
9 9 (0.12%) Heroku
9 9 (0.12%) Adobe Analytics
10 5 (0.065%) Yammer
11 4 (0.052%) Amazon EC2
12 3 (0.039%) Amazon CloudWatch
13 2 (0.026%) SuccessFactors
13 2 (0.026%) SoftLayer
14 1 (0.013%) IBM SmartCloud
14 1 (0.013%) GitHub
14 1 (0.013%) Symantec.cloud
14 1 (0.013%) Mimecast
Communications & Networking
1 518 (6.77%) Firewall
2 498 (6.50%) LAN
3 486 (6.35%) WAN
4 438 (5.72%) DNS
5 385 (5.03%) SAN
6 338 (4.41%) TCP/IP
7 321 (4.19%) DHCP
8 246 (3.21%) VPN
9 220 (2.87%) Internet
10 183 (2.39%) Network Security
11 147 (1.92%) SSL
12 141 (1.84%) LDAP
13 134 (1.75%) Wireless
14 124 (1.62%) NAS
15 115 (1.50%) Cisco ASA
15 115 (1.50%) MPLS
16 108 (1.41%) VoIP
17 82 (1.07%) OSPF
17 82 (1.07%) VLAN
18 75 (0.98%) Cisco Nexus
Database & Business Intelligence
1 584 (7.63%) SQL Server
2 184 (2.40%) Oracle Database
3 99 (1.29%) SQL Server Reporting Services
4 97 (1.27%) SQL Server 2008
5 96 (1.25%) Data Warehouse
6 87 (1.14%) Relational Database
7 81 (1.06%) SQL Server Integration Services
8 72 (0.94%) MySQL
9 63 (0.82%) Oracle Database 11g
10 61 (0.80%) Oracle Reports
11 55 (0.72%) SQL Server 2005
12 50 (0.65%) SQL Server 2012
13 42 (0.55%) SQL Server Analysis Services
14 41 (0.54%) DB2
15 33 (0.43%) RDBMS
16 31 (0.40%) Crystal Reports
17 29 (0.38%) Oracle Database 10g
18 28 (0.37%) Big Data
19 25 (0.33%) MongoDB
20 22 (0.29%) PostgreSQL
Development Applications
1 76 (0.99%) Subversion
1 76 (0.99%) JIRA
2 74 (0.97%) Jenkins
3 68 (0.89%) Ant
4 55 (0.72%) Maven
5 54 (0.71%) Team Foundation Server
6 53 (0.69%) Visual Studio
7 34 (0.44%) Selenium
8 33 (0.43%) Git (software)
9 29 (0.38%) Gradle
10 28 (0.37%) Introscope
11 21 (0.27%) MSBuild
12 18 (0.24%) VSS/SourceSafe
13 17 (0.22%) ClearCase
13 17 (0.22%) TeamCity
14 16 (0.21%) StarTeam
15 15 (0.20%) Mercurial
15 15 (0.20%) PVCS
15 15 (0.20%) HP UFT
15 15 (0.20%) MSI
General
1 1391 (18.17%) Finance
2 374 (4.88%) Banking
3 369 (4.82%) Telecoms
4 216 (2.82%) Retail
5 166 (2.17%) Legal
6 121 (1.58%) Manufacturing
7 115 (1.50%) Law
8 102 (1.33%) Investment Banking
9 81 (1.06%) Marketing
10 72 (0.94%) Local Government
11 68 (0.89%) Back Office
12 67 (0.88%) Financial Institution
13 53 (0.69%) Publishing
14 41 (0.54%) Billing
15 38 (0.50%) Front Office
16 35 (0.46%) Pharmaceutical
17 29 (0.38%) Spanish Language
18 24 (0.31%) German Language
19 23 (0.30%) Electronics
19 23 (0.30%) Advertising
Job Titles
1 1862 (24.32%) Analyst
2 612 (7.99%) Service Manager
3 599 (7.82%) Project Manager
4 582 (7.60%) Service Analyst
5 547 (7.14%) Support Analyst
6 424 (5.54%) Service Desk Analyst
7 413 (5.39%) Architect
8 398 (5.20%) Consultant
9 353 (4.61%) Support Engineer
10 233 (3.04%) 2nd Line Support
11 230 (3.00%) Applications Support
12 222 (2.90%) 1st Line Support
13 215 (2.81%) Infrastructure Engineer
14 211 (2.76%) Delivery Manager
15 200 (2.61%) Incident Manager
16 199 (2.60%) Administrator
17 197 (2.57%) Desktop Support
18 195 (2.55%) Services Delivery Manager
19 194 (2.53%) Developer
20 190 (2.48%) Business Analyst
Libraries, Frameworks & Software Standards
1 320 (4.18%) .NET
2 262 (3.42%) Web Services
3 217 (2.83%) XML
4 176 (2.30%) HTML
5 162 (2.12%) Middleware
6 95 (1.24%) CSS
7 88 (1.15%) SOAP
8 70 (0.91%) ASP.NET
9 59 (0.77%) J2EE
9 59 (0.77%) .NET Framework
10 48 (0.63%) Java EE
11 41 (0.54%) JSP
12 40 (0.52%) Ajax
13 39 (0.51%) REST
14 38 (0.50%) Rendezvous
15 31 (0.40%) JMS
16 27 (0.35%) WebSphere MQ
17 24 (0.31%) Application Packaging
18 23 (0.30%) Django
19 20 (0.26%) Oracle Fusion
Miscellaneous
1 675 (8.82%) Analytical Skills
2 520 (6.79%) Data Centre
3 378 (4.94%) Management Information System
4 207 (2.70%) CMDB
5 171 (2.23%) Blackberry
6 170 (2.22%) Clustering
7 139 (1.82%) Computer Science
8 116 (1.51%) NHS
9 104 (1.36%) PKI
10 90 (1.18%) Replication
11 74 (0.97%) PMI
12 73 (0.95%) Statistics
13 68 (0.89%) Enterprise Software
14 67 (0.88%) Fat Client
14 67 (0.88%) Thin Client
15 55 (0.72%) Video Conferencing
16 53 (0.69%) iPad
17 45 (0.59%) iPhone
18 44 (0.57%) Mainframe
19 43 (0.56%) FMCG
Operating Systems
1 2322 (30.33%) Windows
2 701 (9.16%) Windows Server 2008
3 683 (8.92%) Windows 7
4 645 (8.42%) Linux
5 509 (6.65%) UNIX
6 446 (5.82%) Windows Server 2003
7 371 (4.85%) Windows Server 2012
8 295 (3.85%) Windows XP
9 166 (2.17%) Solaris
10 163 (2.13%) Red Hat Enterprise Linux
11 125 (1.63%) AIX
12 123 (1.61%) Windows 8
13 71 (0.93%) Android
14 58 (0.76%) CentOS
15 55 (0.72%) Ubuntu
16 49 (0.64%) Mac OS X
17 46 (0.60%) Apple iOS
18 39 (0.51%) Windows 2000 Server
19 31 (0.40%) HPUX
20 24 (0.31%) Windows 2000
Processes & Methodologies
1 1895 (24.75%) Service Management
2 1153 (15.06%) PRINCE2
3 1120 (14.63%) Project Management
4 1045 (13.65%) Service Delivery
5 854 (11.15%) Change Management
6 657 (8.58%) ITSM
7 652 (8.52%) Incident Management
8 541 (7.07%) Stakeholder Management
9 534 (6.97%) Problem Management
10 488 (6.37%) Agile Software Development
11 445 (5.81%) Configuration Management
12 412 (5.38%) ITIL V3
13 391 (5.11%) Migration
14 281 (3.67%) Continuous Improvement
15 269 (3.51%) Release Management
16 259 (3.38%) Change Control
17 258 (3.37%) Risk Management
18 227 (2.96%) Disaster Recovery
19 222 (2.90%) CRM
20 219 (2.86%) Information Security
Programming Languages
1 957 (12.50%) SQL
2 354 (4.62%) Java
3 316 (4.13%) PowerShell
4 146 (1.91%) C#
5 130 (1.70%) Perl
6 129 (1.68%) JavaScript
7 123 (1.61%) Shell Script
8 121 (1.58%) Python
9 120 (1.57%) VB
10 112 (1.46%) VBScript
11 109 (1.42%) PL/SQL
12 96 (1.25%) T-SQL
13 85 (1.11%) C
14 52 (0.68%) Bash Shell
15 43 (0.56%) Ruby
16 40 (0.52%) PHP
17 39 (0.51%) C++
18 29 (0.38%) VB.NET
19 28 (0.37%) Jython
20 27 (0.35%) VBA
Qualifications
1 1096 (14.31%) Security Cleared
2 880 (11.49%) ITIL Certification
3 746 (9.74%) SC Cleared
4 574 (7.50%) Degree
5 559 (7.30%) Microsoft Certification
6 365 (4.77%) Cisco Certification
7 288 (3.76%) MCSE
8 259 (3.38%) CCNA
9 244 (3.19%) DV Cleared
10 206 (2.69%) ITIL Foundation Certificate
11 199 (2.60%) PMI Certification
12 189 (2.47%) MCP
13 169 (2.21%) CCNP
14 152 (1.99%) PMP
15 148 (1.93%) MCSA
16 146 (1.91%) MCITP
17 142 (1.85%) PRINCE2 Practitioner
18 140 (1.83%) CISSP
19 127 (1.66%) ISEB
20 125 (1.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 751 (9.81%) SLA
2 233 (3.04%) QA
3 228 (2.98%) ISO/IEC 27001
4 128 (1.67%) COBIT
5 82 (1.07%) PCI DSS
6 67 (0.88%) Sarbanes-Oxley
7 47 (0.61%) ISO 9001
8 35 (0.46%) ISO 9000
9 33 (0.43%) JSP 440
10 16 (0.21%) ISO/IEC 20000
11 12 (0.16%) ISO/IEC 17799
12 9 (0.12%) COSO
13 8 (0.10%) Data Quality
13 8 (0.10%) BS7799
14 7 (0.091%) GxP
14 7 (0.091%) Dodd-Frank
15 6 (0.078%) PMBOK
16 4 (0.052%) P3O
16 4 (0.052%) BS15000
17 2 (0.026%) TickIT
System Software
1 1395 (18.22%) Active Directory
2 528 (6.90%) VMware Infrastructure
3 235 (3.07%) Hyper-V
4 162 (2.12%) vSphere
5 157 (2.05%) XenApp
6 85 (1.11%) XenDesktop
7 79 (1.03%) VMware ESXi
8 72 (0.94%) VMware ESX
9 65 (0.85%) Microsoft App-V
10 35 (0.46%) vCloud
11 34 (0.44%) NFS
11 34 (0.44%) VMware Server
12 29 (0.38%) XenServer
13 24 (0.31%) Firmware
14 21 (0.27%) UAG
15 20 (0.26%) Terminal Server
15 20 (0.26%) ISA Server
15 20 (0.26%) Veritas Cluster Server
15 20 (0.26%) Oracle RAC
16 19 (0.25%) Xen
Systems Management
1 318 (4.15%) SCCM
2 165 (2.15%) SCOM
3 75 (0.98%) Puppet
4 65 (0.85%) OpenView
5 61 (0.80%) Tivoli
6 60 (0.78%) Backup Exec
7 58 (0.76%) WSUS
8 56 (0.73%) NetBackup
9 55 (0.72%) OVSD
10 44 (0.57%) Nagios
11 41 (0.54%) Opscode Chef
12 36 (0.47%) BladeLogic
13 31 (0.40%) ITRS Geneos
13 31 (0.40%) SCOrch
14 29 (0.38%) HP UCMDB
15 28 (0.37%) OpenView Configuration Management
15 28 (0.37%) Tivoli Storage Manager
16 26 (0.34%) HP Quality Center
17 25 (0.33%) SCVMM
17 25 (0.33%) CA Single Sign-On
Vendors
1 2029 (26.50%) Microsoft
2 958 (12.51%) VMware
3 808 (10.55%) Cisco
4 679 (8.87%) Citrix
5 672 (8.78%) Oracle
6 647 (8.45%) HP
7 321 (4.19%) Remedy
8 255 (3.33%) SAP
9 225 (2.94%) ServiceNow
10 223 (2.91%) IBM
11 216 (2.82%) CheckPoint
12 194 (2.53%) BMC
13 188 (2.46%) F5
14 185 (2.42%) Red Hat
15 178 (2.32%) Juniper
16 149 (1.95%) NetApp
17 148 (1.93%) Symantec
18 129 (1.68%) Lotus
19 128 (1.67%) CA
19 128 (1.67%) Dell
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