The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 23 22 24
Rank change year-on-year
-1 +2
Contract jobs citing ITIL 3885 3562 2840
As % of all contract IT jobs located in the UK 6.97% 6.58% 6.01%
As % of the Processes & Methodologies category 9.14% 8.78% 8.19%
Number of daily rates quoted 2238 1945 1463
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£363 £375 £365
Average daily rate % change year-on-year
-3.33% +2.88%
90% offered a daily rate of more than £160 £175 £176
10% offered a daily rate of more than £508 £500 £500
UK excluding London average daily rate £350 £340 £330
% change year-on-year
+2.94% +3.03%
Number of hourly rates quoted 308 251 229
Average hourly rate £15.00 £16.00 £17.88
Average hourly rate % change year-on-year
-6.25% -10.51%
90% offered a hourly rate of more than £10.90 £11.50 £11.50
10% offered a hourly rate of more than £35.70 £35.00 £47.35
UK excluding London average hourly rate £14.85 £15.75 £18.20
% change year-on-year
-5.71% -13.46%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42524 40556 34695
As % of all contract IT jobs located in the UK 76.26% 74.95% 73.41%
Number of daily rates quoted 26500 24954 20813
Average daily rate £420 £400 £401
Average daily rate % change year-on-year
+5.00% -0.12%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £555 £575
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 1204 1148 1126
Average hourly rate £29.00 £27.00 £32.00
Average hourly rate % change year-on-year
+7.40% -15.62%
90% offered a hourly rate of more than £12.10 £12.20 £13.00
10% offered a hourly rate of more than £49.50 £51.00 £51.23
UK excluding London average hourly rate £30.20 £27.50 £32.00
% change year-on-year
+9.81% -14.06%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 1 April 2015.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 1 April 2015.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 3543 £375 - 882
London -3 1281 £400 - 304
South East +2 864 £358 +2.28% 188
City of London -2 313 £425 +10.03% 97
East of England +14 269 £338 +12.50% 60
South West +3 265 £381 +8.92% 73
North West -6 249 £400 +18.51% 51
Berkshire +3 237 £400 +4.57% 47
Yorkshire +7 234 £313 -13.79% 93
West Midlands +2 191 £300 -17.80% 69
Scotland +12 182 £350 +5.26% 28
Buckinghamshire +6 165 £351 +7.84% 26
Hampshire -10 158 £349 +7.38% 43
West Yorkshire +9 156 £325 -7.14% 66
Wiltshire +17 110 £388 -3.12% 13
East Midlands -3 110 £349 +35.43% 24
Milton Keynes +5 109 £335 +3.07% 15
Surrey +1 107 £294 -21.66% 34
Manchester +9 103 £375 +11.11% 30
Leeds +2 91 £265 -29.33% 44
Oxfordshire +11 83 £350 +7.69% 8
Cambridgeshire +9 81 £350 +27.27% 12
Edinburgh +26 78 £375 +7.14% 4
Wales +7 74 £303 +18.62% 18
Reading -9 71 £375 -6.25% 16
Cheshire -13 68 £400 -1.17% 10
North East 0 65 £300 +22.44% 14
Birmingham +8 64 £325 -18.75% 31
West Sussex -1 62 £340 -2.85% 12
Tyne and Wear +1 58 £300 +22.69% 11

ITIL
Top 30 Related IT Skills

For the 6 months to 1 April 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2232 (30.51%) Windows
2 1812 (24.77%) Microsoft
3 1797 (24.56%) Service Management
4 1275 (17.43%) Active Directory
5 1274 (17.41%) Finance
6 1241 (16.96%) Security Cleared
7 1146 (15.66%) Service Delivery
8 1005 (13.74%) Project Management
9 997 (13.63%) PRINCE2
10 946 (12.93%) MS Office
11 928 (12.68%) SC Cleared
12 882 (12.06%) MS Excel
13 844 (11.54%) ITIL Certification
14 824 (11.26%) VMware
15 798 (10.91%) Change Management
16 775 (10.59%) SLA
16 775 (10.59%) Cisco
17 765 (10.46%) SQL
18 649 (8.87%) Analytical Skills
19 626 (8.56%) Windows 7
20 611 (8.35%) Windows Server 2008
21 609 (8.32%) Linux
22 607 (8.30%) HP
23 605 (8.27%) Degree
24 599 (8.19%) Oracle
25 595 (8.13%) Incident Management
26 573 (7.83%) ITSM
26 573 (7.83%) Citrix
27 560 (7.65%) UNIX
28 528 (7.22%) Stakeholder Management

ITIL
Top Related IT Skills by Category

For the 6 months to 1 April 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 426 (5.82%) SharePoint
2 421 (5.75%) MS Exchange
3 255 (3.49%) IIS
4 157 (2.15%) Exchange Server 2010
5 131 (1.79%) WebSphere
6 129 (1.76%) IBM Notes
7 112 (1.53%) Tomcat
8 111 (1.52%) Lync
9 100 (1.37%) Apache
10 84 (1.15%) Exchange Server 2003
11 81 (1.11%) Exchange Server 2007
12 80 (1.09%) Blackberry Enterprise Server
13 69 (0.94%) WebLogic
14 68 (0.93%) CMS
15 62 (0.85%) Exchange Server 2013
16 61 (0.83%) WebSphere Application Server
17 50 (0.68%) JBoss
18 46 (0.63%) BizTalk Server
19 31 (0.42%) SharePoint 2010
19 31 (0.42%) SharePoint 2013
Applications
1 946 (12.93%) MS Office
2 882 (12.06%) MS Excel
3 197 (2.69%) MS Visio
4 175 (2.39%) MS Project
5 139 (1.90%) MS PowerPoint
6 19 (0.26%) Spreadsheet
7 8 (0.11%) InfoPath
8 6 (0.082%) Acrobat
9 4 (0.055%) SPSS
10 2 (0.027%) AutoCAD
10 2 (0.027%) Open Workbench
11 1 (0.014%) Adobe Creative Suite
11 1 (0.014%) Adobe Captivate
11 1 (0.014%) S-PLUS
Business Applications
1 149 (2.04%) Remedy ITSM
2 45 (0.62%) Oracle EBS
3 35 (0.48%) RMDS
3 35 (0.48%) Dynamics CRM
4 31 (0.42%) Oracle EBS R12
5 30 (0.41%) Oracle Applications
6 20 (0.27%) SAP Oil and Gas
7 16 (0.22%) Remedy AR System
8 15 (0.21%) assyst
9 13 (0.18%) SAP FI
10 12 (0.16%) Endur
10 12 (0.16%) Oracle BPM
10 12 (0.16%) SAP BPC
11 11 (0.15%) Oracle Financials
12 10 (0.14%) Oracle General Ledger
12 10 (0.14%) Oracle Payables
12 10 (0.14%) Oracle Receivables
13 9 (0.12%) Oracle Procure-to-Pay
13 9 (0.12%) ZaiNet
13 9 (0.12%) Agresso
Cloud Services
1 90 (1.23%) Office 365
2 74 (1.01%) SaaS
3 66 (0.90%) Microsoft Azure
4 36 (0.49%) IaaS
5 30 (0.41%) Amazon AWS
6 29 (0.40%) PaaS
6 29 (0.40%) Cloud Computing
7 16 (0.22%) Google Apps
8 4 (0.055%) Amazon EC2
9 3 (0.041%) Amazon CloudWatch
10 2 (0.027%) SuccessFactors
11 1 (0.014%) IBM Blueworks
11 1 (0.014%) IBM SmartCloud
11 1 (0.014%) SoftLayer
11 1 (0.014%) HP Helion
11 1 (0.014%) AWS CloudFormation
11 1 (0.014%) GitHub
11 1 (0.014%) Heroku
11 1 (0.014%) Amazon S3
Communications & Networking
1 505 (6.90%) Firewall
2 491 (6.71%) LAN
3 482 (6.59%) WAN
4 383 (5.24%) DNS
5 343 (4.69%) SAN
6 295 (4.03%) TCP/IP
7 286 (3.91%) DHCP
8 254 (3.47%) VPN
9 169 (2.31%) Network Security
10 163 (2.23%) Internet
11 150 (2.05%) Wireless
12 142 (1.94%) VoIP
13 132 (1.80%) SSL
14 121 (1.65%) LDAP
15 116 (1.59%) Cisco ASA
16 115 (1.57%) NAS
17 100 (1.37%) MPLS
18 91 (1.24%) OSPF
19 80 (1.09%) BGP
20 77 (1.05%) HTTP
Database & Business Intelligence
1 460 (6.29%) SQL Server
2 170 (2.32%) Oracle Database
3 85 (1.16%) SQL Server Reporting Services
4 79 (1.08%) SQL Server 2008
4 79 (1.08%) Relational Database
5 77 (1.05%) Data Warehouse
6 74 (1.01%) Oracle Database 11g
7 59 (0.81%) Oracle Reports
8 51 (0.70%) MySQL
9 50 (0.68%) SQL Server 2005
10 49 (0.67%) SQL Server Integration Services
11 45 (0.62%) Crystal Reports
12 39 (0.53%) RDBMS
13 37 (0.51%) DB2
14 36 (0.49%) SQL Server 2012
15 34 (0.46%) SQL Server Analysis Services
16 32 (0.44%) Oracle Database 10g
17 25 (0.34%) SAP BW
18 23 (0.31%) Big Data
19 20 (0.27%) Data Mining
Development Applications
1 72 (0.98%) Subversion
2 65 (0.89%) Jenkins
3 61 (0.83%) JIRA
4 59 (0.81%) Visual Studio
5 57 (0.78%) Ant
6 49 (0.67%) Maven
7 38 (0.52%) ClearCase
8 36 (0.49%) Git (software)
8 36 (0.49%) Team Foundation Server
9 31 (0.42%) ClearQuest
10 29 (0.40%) Toad
11 26 (0.36%) MSI
12 23 (0.31%) Introscope
13 22 (0.30%) Oracle Forms
13 22 (0.30%) JUnit
14 20 (0.27%) Hudson
15 19 (0.26%) Selenium
16 18 (0.25%) Eclipse
16 18 (0.25%) StarTeam
17 15 (0.21%) PVCS
General
1 1274 (17.41%) Finance
2 381 (5.21%) Telecoms
3 364 (4.98%) Banking
4 170 (2.32%) Retail
5 140 (1.91%) Legal
6 108 (1.48%) Manufacturing
7 95 (1.30%) Investment Banking
8 94 (1.28%) Law
9 72 (0.98%) Local Government
10 71 (0.97%) Back Office
11 69 (0.94%) Front Office
12 60 (0.82%) Marketing
13 53 (0.72%) Financial Institution
14 45 (0.62%) Publishing
15 37 (0.51%) Billing
16 35 (0.48%) Advertising
17 34 (0.46%) Pharmaceutical
18 26 (0.36%) Games
19 25 (0.34%) Electronics
20 19 (0.26%) Spanish Language
Job Titles
1 1775 (24.26%) Analyst
2 606 (8.28%) Service Manager
3 589 (8.05%) Service Analyst
4 543 (7.42%) Project Manager
5 533 (7.29%) Support Analyst
6 486 (6.64%) Service Desk Analyst
7 411 (5.62%) Consultant
8 389 (5.32%) Architect
9 355 (4.85%) Support Engineer
10 254 (3.47%) Delivery Manager
11 235 (3.21%) 1st Line Support
12 230 (3.14%) Services Delivery Manager
13 207 (2.83%) 2nd Line Support
14 205 (2.80%) Business Analyst
15 203 (2.77%) Administrator
16 201 (2.75%) Desktop Support
17 198 (2.71%) Applications Support
18 186 (2.54%) Infrastructure Engineer
19 183 (2.50%) Network Engineer
20 177 (2.42%) Developer
Libraries, Frameworks & Software Standards
1 281 (3.84%) .NET
2 237 (3.24%) Web Services
3 220 (3.01%) XML
4 180 (2.46%) Middleware
5 179 (2.45%) HTML
6 86 (1.18%) CSS
7 64 (0.87%) J2EE
7 64 (0.87%) .NET Framework
8 59 (0.81%) JSP
9 51 (0.70%) SOAP
10 48 (0.66%) Ajax
10 48 (0.66%) Java EE
11 43 (0.59%) ASP.NET
12 39 (0.53%) REST
13 37 (0.51%) Rendezvous
14 36 (0.49%) Oracle Fusion
15 27 (0.37%) JSON
16 26 (0.36%) WebSphere MQ
17 25 (0.34%) Application Packaging
18 23 (0.31%) FIX Protocol
Miscellaneous
1 649 (8.87%) Analytical Skills
2 393 (5.37%) Management Information System
3 190 (2.60%) Clustering
4 175 (2.39%) Blackberry
5 163 (2.23%) CMDB
6 162 (2.21%) Computer Science
7 128 (1.75%) NHS
8 96 (1.31%) Replication
9 74 (1.01%) PKI
10 70 (0.96%) Thin Client
10 70 (0.96%) Fat Client
11 56 (0.77%) Open Source
12 52 (0.71%) Enterprise Software
13 51 (0.70%) Video Conferencing
14 48 (0.66%) Statistics
15 47 (0.64%) PMI
16 46 (0.63%) Fixed Income
17 43 (0.59%) iPhone
18 42 (0.57%) Mainframe
18 42 (0.57%) Private Cloud
Operating Systems
1 2232 (30.51%) Windows
2 626 (8.56%) Windows 7
3 611 (8.35%) Windows Server 2008
4 609 (8.32%) Linux
5 560 (7.65%) UNIX
6 416 (5.69%) Windows Server 2003
7 314 (4.29%) Windows Server 2012
8 283 (3.87%) Windows XP
9 180 (2.46%) Red Hat Enterprise Linux
10 156 (2.13%) Solaris
11 138 (1.89%) Windows 8
12 106 (1.45%) AIX
13 57 (0.78%) CentOS
14 54 (0.74%) Android
15 46 (0.63%) HPUX
16 37 (0.51%) Windows 2000 Server
16 37 (0.51%) Apple iOS
17 36 (0.49%) Windows Vista
17 36 (0.49%) Ubuntu
18 31 (0.42%) Mac OS X
Processes & Methodologies
1 1797 (24.56%) Service Management
2 1146 (15.66%) Service Delivery
3 1005 (13.74%) Project Management
4 997 (13.63%) PRINCE2
5 798 (10.91%) Change Management
6 595 (8.13%) Incident Management
7 573 (7.83%) ITSM
8 528 (7.22%) Stakeholder Management
9 453 (6.19%) Problem Management
10 435 (5.95%) Agile Software Development
11 427 (5.84%) ITIL V3
12 415 (5.67%) Configuration Management
13 359 (4.91%) Migration
14 277 (3.79%) Release Management
15 250 (3.42%) Continuous Improvement
16 246 (3.36%) Risk Management
17 233 (3.18%) Change Control
18 214 (2.93%) Disaster Recovery
19 193 (2.64%) Business Analysis
20 181 (2.47%) TOGAF
Programming Languages
1 765 (10.46%) SQL
2 344 (4.70%) Java
3 317 (4.33%) PowerShell
4 165 (2.26%) C#
5 122 (1.67%) VBScript
6 121 (1.65%) Perl
7 116 (1.59%) JavaScript
8 115 (1.57%) PL/SQL
9 111 (1.52%) Shell Script
10 110 (1.50%) Python
11 109 (1.49%) C
12 82 (1.12%) VB
13 53 (0.72%) T-SQL
14 50 (0.68%) Bash Shell
15 44 (0.60%) PHP
16 43 (0.59%) Ruby
17 40 (0.55%) VB.NET
18 33 (0.45%) VBA
18 33 (0.45%) C++
19 18 (0.25%) WebLogic Scripting Tool
Qualifications
1 1241 (16.96%) Security Cleared
2 928 (12.68%) SC Cleared
3 844 (11.54%) ITIL Certification
4 605 (8.27%) Degree
5 513 (7.01%) Microsoft Certification
6 377 (5.15%) Cisco Certification
7 276 (3.77%) MCSE
8 250 (3.42%) CCNA
9 237 (3.24%) DV Cleared
10 205 (2.80%) MCP
11 180 (2.46%) CCNP
12 178 (2.43%) PMI Certification
13 171 (2.34%) CISSP
13 171 (2.34%) ITIL Foundation Certificate
14 163 (2.23%) MCITP
15 148 (2.02%) PMP
16 141 (1.93%) PRINCE2 Practitioner
17 129 (1.76%) MCSA
18 112 (1.53%) ISEB
19 101 (1.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 775 (10.59%) SLA
2 200 (2.73%) ISO/IEC 27001
3 177 (2.42%) QA
4 102 (1.39%) PCI DSS
5 95 (1.30%) COBIT
6 72 (0.98%) Sarbanes-Oxley
7 54 (0.74%) ISO 9001
8 40 (0.55%) JSP 440
9 35 (0.48%) ISO 9000
10 13 (0.18%) ISO/IEC 20000
11 12 (0.16%) Dodd-Frank
12 7 (0.096%) ISO/IEC 17799
12 7 (0.096%) BS15000
13 5 (0.068%) PMBOK
13 5 (0.068%) Data Quality
13 5 (0.068%) GxP
14 4 (0.055%) COSO
14 4 (0.055%) P3O
15 3 (0.041%) HL7
15 3 (0.041%) ISO 14001
System Software
1 1275 (17.43%) Active Directory
2 496 (6.78%) VMware Infrastructure
3 204 (2.79%) Hyper-V
4 161 (2.20%) vSphere
5 125 (1.71%) XenApp
6 78 (1.07%) VMware ESXi
7 77 (1.05%) XenDesktop
8 52 (0.71%) Microsoft App-V
9 48 (0.66%) VMware ESX
10 41 (0.56%) Firmware
11 29 (0.40%) vCloud
12 24 (0.33%) Veritas Cluster Server
13 23 (0.31%) VMware Server
13 23 (0.31%) Terminal Services
13 23 (0.31%) KVM
14 19 (0.26%) XenServer
14 19 (0.26%) VMware Workstation
15 18 (0.25%) NFS
15 18 (0.25%) UAG
16 17 (0.23%) Xen
Systems Management
1 301 (4.11%) SCCM
2 172 (2.35%) SCOM
3 73 (1.00%) OpenView
4 67 (0.92%) Puppet
5 59 (0.81%) Tivoli
6 56 (0.77%) Backup Exec
7 49 (0.67%) NetBackup
8 44 (0.60%) OVSD
8 44 (0.60%) WSUS
9 41 (0.56%) Nagios
10 40 (0.55%) OpenView Configuration Management
11 39 (0.53%) Opscode Chef
12 37 (0.51%) Systems Management Server (SMS)
13 35 (0.48%) HP UCMDB
14 32 (0.44%) SCVMM
14 32 (0.44%) HP SIM
15 29 (0.40%) SCOrch
15 29 (0.40%) HP Quality Center
16 25 (0.34%) ITRS Geneos
17 22 (0.30%) WMI
Vendors
1 1812 (24.77%) Microsoft
2 824 (11.26%) VMware
3 775 (10.59%) Cisco
4 607 (8.30%) HP
5 599 (8.19%) Oracle
6 573 (7.83%) Citrix
7 302 (4.13%) Remedy
8 254 (3.47%) SAP
9 251 (3.43%) IBM
10 227 (3.10%) F5
11 215 (2.94%) CheckPoint
12 184 (2.52%) Red Hat
13 173 (2.36%) BMC
14 171 (2.34%) Juniper
15 157 (2.15%) ServiceNow
16 142 (1.94%) Lotus
17 121 (1.65%) McAfee
18 116 (1.59%) Dell
18 116 (1.59%) EMC
19 105 (1.44%) CA
York, North Yorkshire
Certes Computing Ltd
Rate: negotiable
Posted: 15 hours ago
London
Haybrook IT Resourcing Ltd
Rate: Up to £530 per day
Posted: 15 hours ago
London
Personnel IT
Rate: £400 - £450 per day
Posted: 15 hours ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: Competitive
Posted: 16 hours ago
London
Personnel IT
Rate: £425 - £450 per day
Posted: 16 hours ago
London
Personnel IT
Rate: £425 - £450 per annum
Posted: 16 hours ago
City, London
Sanderson
Posted: 16 hours ago
Horsham, West Sussex
ARC IT Recruitment Ltd
Posted: 16 hours ago
City, London
Sanderson
Rate: £350 - £450 per day
Posted: 16 hours ago
Telford, Shropshire
Experis Ltd
Posted: 17 hours ago
Slough, Berkshire
Networking People
Posted: 20 hours ago
North London
TLP Consultancy Ltd.
Rate: £380 - £425 per day
Posted: 20 hours ago
North London
TLP Consultancy Ltd.
Rate: £380 - £425 per day
Posted: 20 hours ago
Blackpool, Lancashire
Experis Ltd
Rate: £239.85 per day
Posted: 21 hours ago
North London
TLP Consultancy Ltd.
Rate: £380 - £425 per day
Posted: 21 hours ago
Blackpool, Lancashire
Experis Ltd
Rate: £300.81 per day
Posted: 21 hours ago
North London
TLP Consultancy Ltd.
Rate: £380 - £425 per day
Posted: 21 hours ago
Hampshire
Sanderson
Rate: £460 - £500 per day
Posted: 21 hours ago
Glasgow Area
Synergize Consulting
Posted: 21 hours ago
Uxbridge, Middlesex
Hays Finance Technology
Rate: £300.00 - £350.00 per annum
Posted: 21 hours ago