The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 24 24 25
Rank change year-on-year
0 +1
Contract jobs citing ITIL 3577 3456 2879
As % of all contract IT jobs located in the UK 6.71% 6.53% 6.08%
As % of the Processes & Methodologies category 8.69% 8.68% 8.15%
Number of daily rates quoted 2021 2035 1547
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £350 £375
Average daily rate % change year-on-year
- -6.66%
90% offered a daily rate of more than £175 £175 £182
10% offered a daily rate of more than £520 £500 £500
UK excluding London average daily rate £346 £325 £338
% change year-on-year
+6.53% -3.70%
Number of hourly rates quoted 274 333 189
Average hourly rate £15.50 £15.79 £19.00
Average hourly rate % change year-on-year
-1.83% -16.89%
90% offered a hourly rate of more than £11.00 £10.00 £12.00
10% offered a hourly rate of more than £34.00 £32.08 £46.00
UK excluding London average hourly rate £15.00 £16.00 £18.00
% change year-on-year
-6.25% -11.11%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41173 39816 35317
As % of all contract IT jobs located in the UK 77.21% 75.21% 74.59%
Number of daily rates quoted 26232 25172 21131
Average daily rate £413 £400 £413
Average daily rate % change year-on-year
+3.12% -3.03%
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 1182 1174 1060
Average hourly rate £29.00 £28.25 £32.00
Average hourly rate % change year-on-year
+2.65% -11.71%
90% offered a hourly rate of more than £12.10 £12.77 £13.50
10% offered a hourly rate of more than £47.81 £50.00 £49.52
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 29 May 2015.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 29 May 2015.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 3295 £350 -0.42% 899
London -5 1267 £388 -1.27% 266
South East +6 762 £350 +3.70% 224
City of London -10 286 £383 +2.00% 83
East of England +8 261 £370 +13.84% 69
Yorkshire +3 255 £300 -9.50% 67
North West 0 227 £350 +33.33% 90
Hampshire +9 204 £350 +9.37% 47
Berkshire +4 198 £400 +19.40% 62
West Yorkshire +7 191 £341 +2.40% 51
West Midlands +1 182 £325 -7.14% 68
South West -8 162 £350 +7.69% 71
Buckinghamshire +6 146 £338 -1.09% 33
Scotland -1 146 £350 +12.00% 25
Leeds +1 124 £325 -4.41% 36
Manchester +17 123 £325 +44.44% 62
East Midlands +7 86 £329 +64.37% 25
Milton Keynes +2 85 £318 -9.28% 20
Birmingham +11 83 £340 -15.00% 26
North East +15 78 £300 +6.19% 13
Hertfordshire +10 76 £373 +14.67% 39
Cambridgeshire +4 76 £400 +6.66% 13
Surrey -7 76 £345 +2.22% 45
Tyne and Wear +13 64 £263 -6.66% 11
Edinburgh +17 63 £300 -31.03% 12
Reading -6 61 £450 +50.00% 20
Wales +18 60 £315 +0.80% 15
Newcastle upon Tyne +8 58 £263 -6.66% 10
Oxfordshire +10 55 £263 -41.66% 9
Wiltshire +2 46 £350 +40.00% 27

ITIL
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2129 (29.75%) Windows
2 1853 (25.89%) Microsoft
3 1769 (24.72%) Service Management
4 1296 (18.11%) Finance
5 1295 (18.10%) Active Directory
6 1098 (15.34%) Security Cleared
7 1044 (14.59%) Service Delivery
8 1042 (14.56%) Project Management
9 1034 (14.45%) PRINCE2
10 919 (12.84%) MS Office
11 867 (12.12%) VMware
12 858 (11.99%) MS Excel
13 851 (11.89%) SQL
14 835 (11.67%) ITIL Certification
15 806 (11.26%) Change Management
16 781 (10.91%) Cisco
16 781 (10.91%) SC Cleared
17 732 (10.23%) SLA
18 644 (9.00%) Analytical Skills
19 636 (8.89%) Oracle
20 628 (8.78%) Windows 7
21 625 (8.73%) ITSM
22 620 (8.66%) Linux
23 615 (8.59%) Incident Management
24 613 (8.57%) HP
25 604 (8.44%) Windows Server 2008
26 593 (8.29%) Citrix
27 591 (8.26%) Degree
28 515 (7.20%) Firewall
29 514 (7.18%) Stakeholder Management

ITIL
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 477 (6.67%) SharePoint
2 391 (5.46%) MS Exchange
3 305 (4.26%) IIS
4 138 (1.93%) Exchange Server 2010
5 128 (1.79%) WebSphere
6 123 (1.72%) Tomcat
7 116 (1.62%) Lync
8 112 (1.57%) IBM Notes
9 103 (1.44%) Apache
10 91 (1.27%) CMS
11 76 (1.06%) WebLogic
12 74 (1.03%) JBoss
13 63 (0.88%) Exchange Server 2013
14 61 (0.85%) BizTalk Server
15 60 (0.84%) Blackberry Enterprise Server
16 59 (0.82%) WebSphere Application Server
17 50 (0.70%) Exchange Server 2007
17 50 (0.70%) Exchange Server 2003
18 40 (0.56%) SharePoint 2010
19 33 (0.46%) IBM HTTP Server
Applications
1 919 (12.84%) MS Office
2 858 (11.99%) MS Excel
3 197 (2.75%) MS Project
3 197 (2.75%) MS Visio
4 154 (2.15%) MS PowerPoint
5 19 (0.27%) Spreadsheet
6 10 (0.14%) SOLIDWORKS
7 7 (0.098%) InfoPath
8 6 (0.084%) Adobe Captivate
9 5 (0.070%) Open Workbench
9 5 (0.070%) Acrobat
10 2 (0.028%) PTC Creo
10 2 (0.028%) AutoCAD
11 1 (0.014%) Shockwave
11 1 (0.014%) SPSS
11 1 (0.014%) S-PLUS
11 1 (0.014%) Adobe Creative Suite
Business Applications
1 152 (2.12%) Remedy ITSM
2 52 (0.73%) Dynamics CRM
3 34 (0.48%) RMDS
3 34 (0.48%) Oracle EBS
4 25 (0.35%) Oracle EBS R12
5 19 (0.27%) Oracle Applications
6 16 (0.22%) SAP Oil and Gas
6 16 (0.22%) assyst
7 14 (0.20%) SAP FI
7 14 (0.20%) Remedy AR System
8 12 (0.17%) Oracle ERP
9 11 (0.15%) Oracle BPM
9 11 (0.15%) WebTrends
9 11 (0.15%) Primavera
10 10 (0.14%) SAP CRM
10 10 (0.14%) SAP BPC
11 9 (0.13%) Oracle General Ledger
11 9 (0.13%) Adobe Campaign
11 9 (0.13%) Oracle Payables
11 9 (0.13%) Oracle Procure-to-Pay
Cloud Services
1 109 (1.52%) Office 365
2 94 (1.31%) SaaS
3 85 (1.19%) Amazon AWS
4 62 (0.87%) Microsoft Azure
5 39 (0.54%) PaaS
6 35 (0.49%) Cloud Computing
7 30 (0.42%) IaaS
8 14 (0.20%) Google Apps
9 10 (0.14%) Google Analytics
10 9 (0.13%) Adobe Analytics
11 5 (0.070%) Heroku
12 3 (0.042%) SuccessFactors
12 3 (0.042%) Yammer
12 3 (0.042%) Amazon CloudWatch
13 2 (0.028%) Mimecast
14 1 (0.014%) GitHub
14 1 (0.014%) Amazon EC2
14 1 (0.014%) Amazon S3
14 1 (0.014%) Azure Active Directory
14 1 (0.014%) IBM SmartCloud
Communications & Networking
1 515 (7.20%) Firewall
2 482 (6.74%) LAN
3 465 (6.50%) WAN
4 407 (5.69%) DNS
5 359 (5.02%) SAN
6 309 (4.32%) TCP/IP
7 291 (4.07%) DHCP
8 253 (3.54%) VPN
9 191 (2.67%) Internet
10 179 (2.50%) Network Security
11 147 (2.05%) SSL
12 146 (2.04%) Wireless
13 143 (2.00%) LDAP
14 125 (1.75%) Cisco ASA
15 118 (1.65%) MPLS
16 114 (1.59%) NAS
17 107 (1.50%) VoIP
18 94 (1.31%) OSPF
19 80 (1.12%) BGP
20 78 (1.09%) VLAN
Database & Business Intelligence
1 502 (7.02%) SQL Server
2 190 (2.66%) Oracle Database
3 88 (1.23%) Relational Database
4 86 (1.20%) SQL Server Reporting Services
5 82 (1.15%) Data Warehouse
6 81 (1.13%) SQL Server 2008
7 62 (0.87%) Oracle Reports
7 62 (0.87%) Oracle Database 11g
8 61 (0.85%) MySQL
9 60 (0.84%) SQL Server Integration Services
10 46 (0.64%) SQL Server 2005
11 43 (0.60%) RDBMS
12 41 (0.57%) DB2
13 35 (0.49%) SQL Server 2012
14 34 (0.48%) SQL Server Analysis Services
15 32 (0.45%) Crystal Reports
16 29 (0.41%) Oracle Database 10g
17 24 (0.34%) Big Data
18 20 (0.28%) MongoDB
19 19 (0.27%) Oracle BI EE
Development Applications
1 88 (1.23%) Subversion
2 77 (1.08%) Jenkins
3 74 (1.03%) Ant
4 69 (0.96%) JIRA
5 59 (0.82%) Visual Studio
6 58 (0.81%) Maven
7 39 (0.54%) Team Foundation Server
8 32 (0.45%) Git (software)
9 29 (0.41%) Introscope
10 27 (0.38%) Selenium
11 25 (0.35%) Toad
12 24 (0.34%) ClearCase
13 23 (0.32%) Gradle
14 21 (0.29%) MSBuild
14 21 (0.29%) JUnit
15 20 (0.28%) StarTeam
16 18 (0.25%) Oracle Forms
17 17 (0.24%) TeamCity
17 17 (0.24%) Eclipse
17 17 (0.24%) ClearQuest
General
1 1296 (18.11%) Finance
2 346 (4.84%) Telecoms
3 338 (4.72%) Banking
4 186 (2.60%) Retail
5 147 (2.05%) Legal
6 108 (1.51%) Manufacturing
7 106 (1.48%) Law
8 89 (1.24%) Investment Banking
9 73 (1.02%) Back Office
10 69 (0.96%) Local Government
11 68 (0.95%) Marketing
12 57 (0.80%) Financial Institution
13 50 (0.70%) Front Office
14 43 (0.60%) Publishing
15 38 (0.53%) Billing
16 29 (0.41%) Pharmaceutical
17 24 (0.34%) Spanish Language
18 22 (0.31%) German Language
19 21 (0.29%) Electronics
20 19 (0.27%) French Language
Job Titles
1 1700 (23.76%) Analyst
2 584 (8.16%) Service Manager
3 568 (7.94%) Project Manager
4 533 (7.45%) Service Analyst
5 524 (7.32%) Support Analyst
6 411 (5.74%) Service Desk Analyst
7 377 (5.27%) Consultant
8 367 (5.13%) Architect
9 325 (4.54%) Support Engineer
10 213 (2.98%) Delivery Manager
11 212 (2.96%) 1st Line Support
11 212 (2.96%) 2nd Line Support
12 211 (2.95%) Administrator
13 203 (2.84%) Infrastructure Engineer
14 202 (2.82%) Developer
15 200 (2.79%) Applications Support
16 196 (2.74%) Desktop Support
17 194 (2.71%) Services Delivery Manager
18 186 (2.60%) Business Analyst
19 179 (2.50%) Network Engineer
Libraries, Frameworks & Software Standards
1 301 (4.21%) .NET
2 252 (3.52%) Web Services
3 231 (3.23%) XML
4 193 (2.70%) HTML
5 169 (2.36%) Middleware
6 99 (1.38%) CSS
7 72 (1.01%) SOAP
8 71 (0.99%) J2EE
9 68 (0.95%) ASP.NET
10 62 (0.87%) .NET Framework
11 50 (0.70%) Java EE
12 48 (0.67%) JSP
13 43 (0.60%) Ajax
14 41 (0.57%) Rendezvous
15 40 (0.56%) REST
16 27 (0.38%) Application Packaging
17 25 (0.35%) Oracle Fusion
17 25 (0.35%) JMS
18 24 (0.34%) WebSphere MQ
19 23 (0.32%) JSON
Miscellaneous
1 644 (9.00%) Analytical Skills
2 465 (6.50%) Data Centre
3 377 (5.27%) Management Information System
4 203 (2.84%) CMDB
5 163 (2.28%) Blackberry
6 162 (2.26%) Computer Science
7 161 (2.25%) Clustering
8 120 (1.68%) NHS
9 104 (1.45%) PKI
10 83 (1.16%) Replication
11 65 (0.91%) Thin Client
11 65 (0.91%) Fat Client
12 64 (0.89%) Statistics
13 63 (0.88%) PMI
14 57 (0.80%) Enterprise Software
15 52 (0.73%) Video Conferencing
16 47 (0.66%) Distributed Denial-of-Service
17 43 (0.60%) iPad
18 42 (0.59%) iPhone
19 41 (0.57%) FMCG
Operating Systems
1 2129 (29.75%) Windows
2 628 (8.78%) Windows 7
3 620 (8.66%) Linux
4 604 (8.44%) Windows Server 2008
5 495 (6.92%) UNIX
6 394 (5.51%) Windows Server 2003
7 313 (4.37%) Windows Server 2012
8 280 (3.91%) Windows XP
9 173 (2.42%) Red Hat Enterprise Linux
10 159 (2.22%) Solaris
11 134 (1.87%) Windows 8
12 123 (1.72%) AIX
13 65 (0.91%) Android
14 51 (0.71%) CentOS
15 43 (0.60%) Ubuntu
16 41 (0.57%) Windows 2000 Server
17 39 (0.54%) Mac OS X
18 36 (0.50%) HPUX
19 34 (0.48%) Apple iOS
20 22 (0.31%) SUSE
Processes & Methodologies
1 1769 (24.72%) Service Management
2 1044 (14.59%) Service Delivery
3 1042 (14.56%) Project Management
4 1034 (14.45%) PRINCE2
5 806 (11.26%) Change Management
6 625 (8.73%) ITSM
7 615 (8.59%) Incident Management
8 514 (7.18%) Stakeholder Management
9 476 (6.65%) Problem Management
10 438 (6.12%) Agile Software Development
11 409 (5.72%) Configuration Management
12 402 (5.62%) ITIL V3
13 361 (5.04%) Migration
14 266 (3.72%) Continuous Improvement
15 259 (3.62%) Release Management
16 236 (3.30%) Risk Management
16 236 (3.30%) Change Control
17 210 (2.93%) Disaster Recovery
18 204 (2.85%) Information Security
19 198 (2.77%) Business Analysis
Programming Languages
1 851 (11.89%) SQL
2 361 (5.04%) Java
3 300 (4.19%) PowerShell
4 145 (2.03%) C#
5 125 (1.75%) JavaScript
6 120 (1.68%) Shell Script
7 115 (1.61%) PL/SQL
8 114 (1.59%) VBScript
9 113 (1.58%) Perl
10 108 (1.51%) Python
11 94 (1.31%) VB
12 84 (1.17%) C
13 80 (1.12%) T-SQL
14 47 (0.66%) Bash Shell
15 37 (0.52%) PHP
16 35 (0.49%) Ruby
17 33 (0.46%) C++
18 28 (0.39%) VBA
18 28 (0.39%) VB.NET
19 27 (0.38%) Jython
Qualifications
1 1098 (15.34%) Security Cleared
2 835 (11.67%) ITIL Certification
3 781 (10.91%) SC Cleared
4 591 (8.26%) Degree
5 489 (6.83%) Microsoft Certification
6 354 (4.95%) Cisco Certification
7 252 (3.52%) MCSE
8 241 (3.37%) CCNA
9 208 (2.91%) DV Cleared
10 182 (2.54%) PMI Certification
11 180 (2.52%) ITIL Foundation Certificate
12 170 (2.38%) CCNP
12 170 (2.38%) MCP
13 155 (2.17%) CISSP
14 147 (2.05%) MCITP
15 141 (1.97%) PMP
16 140 (1.96%) PRINCE2 Practitioner
17 130 (1.82%) ISEB
18 126 (1.76%) MCSA
19 111 (1.55%) PRINCE2 Certification
Quality Assurance & Compliance
1 732 (10.23%) SLA
2 224 (3.13%) ISO/IEC 27001
3 205 (2.86%) QA
4 110 (1.54%) COBIT
5 94 (1.31%) PCI DSS
6 62 (0.87%) Sarbanes-Oxley
7 48 (0.67%) ISO 9001
8 33 (0.46%) ISO 9000
9 31 (0.43%) JSP 440
10 16 (0.22%) ISO/IEC 20000
11 12 (0.17%) ISO/IEC 17799
12 9 (0.13%) Dodd-Frank
13 7 (0.098%) GxP
13 7 (0.098%) BS7799
14 6 (0.084%) COSO
15 5 (0.070%) PMBOK
16 4 (0.056%) P3O
16 4 (0.056%) BS15000
16 4 (0.056%) Data Quality
17 2 (0.028%) RosettaNet
System Software
1 1295 (18.10%) Active Directory
2 485 (6.78%) VMware Infrastructure
3 214 (2.99%) Hyper-V
4 162 (2.26%) vSphere
5 136 (1.90%) XenApp
6 78 (1.09%) XenDesktop
7 71 (0.99%) VMware ESXi
8 58 (0.81%) VMware ESX
9 48 (0.67%) Microsoft App-V
10 38 (0.53%) vCloud
11 31 (0.43%) Firmware
12 29 (0.41%) VMware Server
13 27 (0.38%) UAG
13 27 (0.38%) Veritas Cluster Server
14 26 (0.36%) NFS
15 22 (0.31%) XenServer
16 21 (0.29%) Terminal Services
17 18 (0.25%) Oracle RAC
18 17 (0.24%) ISA Server
18 17 (0.24%) VMware Workstation
Systems Management
1 290 (4.05%) SCCM
2 160 (2.24%) SCOM
3 75 (1.05%) OpenView
4 67 (0.94%) Puppet
5 53 (0.74%) Tivoli
6 52 (0.73%) Backup Exec
7 46 (0.64%) WSUS
7 46 (0.64%) OVSD
8 44 (0.61%) Nagios
8 44 (0.61%) NetBackup
9 35 (0.49%) Opscode Chef
10 33 (0.46%) HP UCMDB
11 32 (0.45%) OpenView Configuration Management
12 31 (0.43%) ITRS Geneos
13 30 (0.42%) SCOrch
14 28 (0.39%) SCVMM
15 27 (0.38%) BladeLogic
15 27 (0.38%) HP Quality Center
16 23 (0.32%) Tivoli Storage Manager
16 23 (0.32%) CA Single Sign-On
Vendors
1 1853 (25.89%) Microsoft
2 867 (12.12%) VMware
3 781 (10.91%) Cisco
4 636 (8.89%) Oracle
5 613 (8.57%) HP
6 593 (8.29%) Citrix
7 316 (4.42%) Remedy
8 244 (3.41%) SAP
9 232 (3.24%) IBM
10 207 (2.89%) F5
11 202 (2.82%) CheckPoint
12 193 (2.70%) BMC
13 188 (2.63%) Red Hat
14 187 (2.61%) ServiceNow
15 174 (2.43%) Juniper
16 137 (1.91%) NetApp
17 128 (1.79%) Dell
18 124 (1.73%) CA
19 121 (1.69%) Lotus
19 121 (1.69%) EMC
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