The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 24 25 33
Rank change year-on-year
+1 +8
Contract jobs citing ITIL 3673 3083 3089
As % of all contract IT jobs located in the UK 6.35% 5.84% 5.28%
As % of the Processes & Methodologies category 8.59% 7.88% 7.34%
Number of daily rates quoted 2080 1667 1516
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£373 £350 £350
Average daily rate % change year-on-year
+6.42% -
90% offered a daily rate of more than £168 £175 £175
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £326 £320
% change year-on-year
+7.27% +1.95%
Number of hourly rates quoted 347 305 315
Average hourly rate £15.77 £17.00 £16.50
Average hourly rate % change year-on-year
-7.23% +3.03%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £30.00 £32.12 £40.00
UK excluding London average hourly rate £15.77 £17.50 £15.00
% change year-on-year
-9.88% +16.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42741 39110 42091
As % of all contract IT jobs located in the UK 73.95% 74.08% 71.98%
Number of daily rates quoted 26680 24151 24372
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £275 £275 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 1185 1098 1551
Average hourly rate £24.00 £27.50 £31.00
Average hourly rate % change year-on-year
-12.72% -11.29%
90% offered a hourly rate of more than £12.50 £12.00 £12.50
10% offered a hourly rate of more than £53.50 £46.00 £46.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 22 September 2014.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 22 September 2014.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 3394 £375 +4.89% 914
London +1 1338 £400 +3.89% 304
South East +6 750 £350 +3.70% 227
City of London +5 310 £380 -1.93% 103
East of England -1 257 £350 - 78
South West +8 243 £375 +15.38% 67
West Midlands +16 242 £347 -7.60% 59
North West +1 228 £393 +27.43% 72
Berkshire +15 205 £385 +16.66% 44
Hampshire +2 183 £363 +7.80% 47
Scotland +20 148 £300 -8.96% 27
Yorkshire -9 139 £340 +13.33% 69
East Midlands +13 109 £350 +150.00% 24
Buckinghamshire -3 109 £295 +2.60% 30
West Yorkshire -2 92 £375 +7.14% 50
Manchester -3 91 £318 +27.00% 35
Surrey -8 91 £314 -9.05% 61
Milton Keynes -1 87 £285 +18.75% 18
Cheshire +2 86 £493 +51.53% 26
Cambridgeshire +11 85 £294 -12.96% 23
North East -2 71 £318 +32.01% 11
Wiltshire +3 70 £450 +38.46% 22
Birmingham +7 69 £338 -21.05% 24
Leeds -2 65 £375 +14.94% 27
Cambridge +12 61 £288 +43.75% 15
Tyne and Wear -6 61 £320 +36.17% 9
Hertfordshire -2 59 £400 - 25
Reading +6 58 £425 +34.92% 25
Newcastle upon Tyne -9 56 £308 +28.02% 6
Essex +9 50 £435 -10.76% 14

ITIL
Top 30 Related IT Skills

For the 6 months to 22 September 2014, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2339 (32.98%) Windows
2 1746 (24.62%) Microsoft
3 1668 (23.52%) Service Management
4 1413 (19.92%) Active Directory
5 1156 (16.30%) Finance
6 1108 (15.62%) Security Cleared
7 1015 (14.31%) Service Delivery
8 996 (14.04%) PRINCE2
9 940 (13.25%) Project Management
10 918 (12.94%) MS Office
11 901 (12.70%) MS Excel
12 818 (11.53%) ITIL Certification
13 760 (10.71%) Windows 7
14 759 (10.70%) SC Cleared
15 756 (10.66%) VMware
16 746 (10.52%) Cisco
17 711 (10.02%) SLA
18 678 (9.56%) Analytical Skills
19 635 (8.95%) Oracle
20 634 (8.94%) Change Management
21 631 (8.90%) SQL
22 624 (8.80%) Linux
23 621 (8.76%) Citrix
24 620 (8.74%) HP
25 586 (8.26%) Firewall
26 579 (8.16%) Windows Server 2008
27 555 (7.82%) Incident Management
28 544 (7.67%) Microsoft Certification
29 541 (7.63%) ITSM
30 532 (7.50%) Degree

ITIL
Top Related IT Skills by Category

For the 6 months to 22 September 2014, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 486 (6.85%) MS Exchange
2 426 (6.01%) SharePoint
3 247 (3.48%) Exchange Server 2010
4 216 (3.05%) IIS
5 135 (1.90%) IBM Notes
5 135 (1.90%) WebSphere
6 119 (1.68%) Apache
7 115 (1.62%) Blackberry Enterprise Server
8 113 (1.59%) Lync
9 90 (1.27%) Exchange Server 2003
10 84 (1.18%) WebLogic
11 81 (1.14%) Exchange Server 2007
12 76 (1.07%) Tomcat
13 63 (0.89%) SharePoint 2010
14 53 (0.75%) WebSphere Application Server
15 51 (0.72%) Exchange Server 2013
16 43 (0.61%) CMS
17 42 (0.59%) BizTalk Server
18 41 (0.58%) SharePoint 2013
19 39 (0.55%) IBM HTTP Server
Applications
1 918 (12.94%) MS Office
2 901 (12.70%) MS Excel
3 203 (2.86%) MS Visio
4 197 (2.78%) MS Project
5 149 (2.10%) MS PowerPoint
6 18 (0.25%) Spreadsheet
7 13 (0.18%) InfoPath
8 5 (0.070%) AutoCAD
8 5 (0.070%) Acrobat
9 2 (0.028%) Fireworks
9 2 (0.028%) Photoshop
10 1 (0.014%) SPSS
10 1 (0.014%) CorelDRAW
10 1 (0.014%) Stata
10 1 (0.014%) Maple
10 1 (0.014%) PowerPivot
Business Applications
1 160 (2.26%) Remedy ITSM
2 50 (0.70%) assyst
3 42 (0.59%) Oracle EBS
4 22 (0.31%) Oracle Applications
5 17 (0.24%) Oracle EBS R12
6 15 (0.21%) Dynamics CRM
7 14 (0.20%) SAP FI
8 13 (0.18%) SAP Oil and Gas
9 12 (0.17%) SAP CO
9 12 (0.17%) SAP FI/CO
10 11 (0.16%) SAP CRM
11 10 (0.14%) Dynamics AX
11 10 (0.14%) Remedy AR System
12 9 (0.13%) SAP SD
13 8 (0.11%) ION MarketView
13 8 (0.11%) TRIRIGA
14 7 (0.099%) SAP ERP
14 7 (0.099%) SAP IS-U
14 7 (0.099%) Agresso
14 7 (0.099%) HFM
Cloud Services
1 85 (1.20%) Office 365
2 66 (0.93%) SaaS
3 48 (0.68%) Microsoft Azure
4 40 (0.56%) Amazon AWS
5 38 (0.54%) IaaS
6 12 (0.17%) Cloud Computing
7 11 (0.16%) PaaS
8 9 (0.13%) Google Apps
9 5 (0.070%) GitHub
10 3 (0.042%) Amazon EC2
11 2 (0.028%) Amazon S3
11 2 (0.028%) OpenShift
11 2 (0.028%) IBM SmartCloud
12 1 (0.014%) Force.com
12 1 (0.014%) Heroku
Communications & Networking
1 586 (8.26%) Firewall
2 417 (5.88%) DNS
3 397 (5.60%) LAN
4 388 (5.47%) WAN
5 361 (5.09%) SAN
6 293 (4.13%) DHCP
7 290 (4.09%) TCP/IP
8 236 (3.33%) VPN
9 223 (3.14%) Internet
10 161 (2.27%) VoIP
11 139 (1.96%) MPLS
12 137 (1.93%) SSL
13 134 (1.89%) Network Security
14 127 (1.79%) Wireless
15 106 (1.49%) HTTP
16 104 (1.47%) LDAP
17 102 (1.44%) Cisco ASA
18 83 (1.17%) VLAN
19 78 (1.10%) BGP
20 74 (1.04%) OSPF
Database & Business Intelligence
1 459 (6.47%) SQL Server
2 181 (2.55%) Oracle Database
3 112 (1.58%) SQL Server 2008
4 79 (1.11%) Data Warehouse
5 77 (1.09%) SQL Server Reporting Services
6 60 (0.85%) Relational Database
6 60 (0.85%) SQL Server Integration Services
7 59 (0.83%) Oracle Database 11g
8 54 (0.76%) MySQL
9 53 (0.75%) SQL Server 2005
10 52 (0.73%) Oracle Database 10g
11 51 (0.72%) SQL Server Analysis Services
12 45 (0.63%) SQL Server 2012
13 43 (0.61%) RDBMS
14 40 (0.56%) DB2
15 30 (0.42%) Oracle Reports
16 24 (0.34%) SAP BW
17 20 (0.28%) MS Access
17 20 (0.28%) MongoDB
18 19 (0.27%) Apache Cassandra
Development Applications
1 36 (0.51%) MSI
2 35 (0.49%) JIRA
3 34 (0.48%) Git (software)
4 33 (0.47%) Subversion
5 29 (0.41%) Team Foundation Server
6 27 (0.38%) Jenkins
7 24 (0.34%) Maven
8 23 (0.32%) Oracle Forms
9 17 (0.24%) Toad
10 16 (0.23%) ClearCase
11 15 (0.21%) Visual Studio
12 13 (0.18%) Ant
13 12 (0.17%) Introscope
14 11 (0.16%) ClearQuest
15 10 (0.14%) Eclipse
15 10 (0.14%) StarTeam
15 10 (0.14%) Oracle APEX
16 8 (0.11%) Selenium
16 8 (0.11%) SQL Server Management Studio (SSMS)
17 7 (0.099%) Hudson
General
1 1156 (16.30%) Finance
2 400 (5.64%) Telecoms
3 396 (5.58%) Banking
4 235 (3.31%) Retail
5 124 (1.75%) Legal
6 110 (1.55%) Law
7 105 (1.48%) Investment Banking
8 96 (1.35%) Manufacturing
9 75 (1.06%) Back Office
9 75 (1.06%) Local Government
10 65 (0.92%) Front Office
11 59 (0.83%) Marketing
12 53 (0.75%) Publishing
13 46 (0.65%) Pharmaceutical
14 45 (0.63%) Advertising
15 41 (0.58%) Financial Institution
16 37 (0.52%) Billing
17 31 (0.44%) Games
18 25 (0.35%) Military
19 18 (0.25%) German Language
Job Titles
1 1902 (26.82%) Analyst
2 678 (9.56%) Service Analyst
3 551 (7.77%) Project Manager
4 548 (7.73%) Service Manager
5 492 (6.94%) Support Analyst
6 466 (6.57%) Service Desk Analyst
7 384 (5.41%) Architect
8 303 (4.27%) Support Engineer
9 286 (4.03%) Administrator
10 278 (3.92%) Consultant
11 241 (3.40%) 2nd Line Support
12 219 (3.09%) 1st Line Support
13 212 (2.99%) Delivery Manager
14 205 (2.89%) Business Analyst
15 200 (2.82%) Desktop Support
16 187 (2.64%) Applications Support
17 181 (2.55%) Network Engineer
18 173 (2.44%) Services Delivery Manager
19 156 (2.20%) Infrastructure Engineer
20 155 (2.19%) Transition Manager
Libraries, Frameworks & Software Standards
1 180 (2.54%) Middleware
2 167 (2.35%) XML
3 154 (2.17%) .NET
4 141 (1.99%) Web Services
5 86 (1.21%) HTML
6 66 (0.93%) SOAP
7 60 (0.85%) REST
8 58 (0.82%) JMS
9 57 (0.80%) JSP
10 47 (0.66%) CSS
11 41 (0.58%) WSDL
12 31 (0.44%) ASP.NET
13 28 (0.39%) J2EE
13 28 (0.39%) .NET Framework
14 27 (0.38%) Software Packaging
14 27 (0.38%) WCF
15 23 (0.32%) Application Packaging
16 21 (0.30%) Java EE
17 19 (0.27%) LAMP
18 17 (0.24%) WebSphere MQ
Miscellaneous
1 678 (9.56%) Analytical Skills
2 402 (5.67%) Management Information System
3 240 (3.38%) Blackberry
4 164 (2.31%) CMDB
5 146 (2.06%) Computer Science
6 116 (1.64%) Clustering
7 112 (1.58%) NHS
8 87 (1.23%) Thin Client
8 87 (1.23%) Replication
8 87 (1.23%) Fat Client
9 80 (1.13%) PMI
10 73 (1.03%) Statistics
11 65 (0.92%) Mainframe
12 62 (0.87%) Open Source
13 60 (0.85%) User Experience
14 56 (0.79%) Client/Server
15 55 (0.78%) Data Protection Act
15 55 (0.78%) Video Conferencing
16 49 (0.69%) iPad
17 44 (0.62%) Mathematics
Operating Systems
1 2339 (32.98%) Windows
2 760 (10.71%) Windows 7
3 624 (8.80%) Linux
4 579 (8.16%) Windows Server 2008
5 503 (7.09%) UNIX
6 497 (7.01%) Windows XP
7 419 (5.91%) Windows Server 2003
8 214 (3.02%) Windows Server 2012
9 157 (2.21%) Red Hat Enterprise Linux
10 144 (2.03%) Solaris
11 107 (1.51%) Windows 8
12 65 (0.92%) Apple iOS
13 63 (0.89%) Android
14 60 (0.85%) AIX
15 59 (0.83%) Windows Vista
16 51 (0.72%) Mac OS X
17 48 (0.68%) HPUX
18 37 (0.52%) CentOS
19 35 (0.49%) Windows 2000
20 22 (0.31%) Ubuntu
Processes & Methodologies
1 1668 (23.52%) Service Management
2 1015 (14.31%) Service Delivery
3 996 (14.04%) PRINCE2
4 940 (13.25%) Project Management
5 634 (8.94%) Change Management
6 555 (7.82%) Incident Management
7 541 (7.63%) ITSM
8 463 (6.53%) Problem Management
9 449 (6.33%) ITIL V3
10 413 (5.82%) Agile Software Development
11 382 (5.39%) Stakeholder Management
12 376 (5.30%) Migration
13 373 (5.26%) Configuration Management
14 244 (3.44%) Risk Management
15 239 (3.37%) Release Management
16 232 (3.27%) TOGAF
17 226 (3.19%) Disaster Recovery
18 206 (2.90%) Continuous Improvement
19 180 (2.54%) Asset Management
20 178 (2.51%) Information Security
Programming Languages
1 631 (8.90%) SQL
2 271 (3.82%) PowerShell
3 212 (2.99%) Java
4 147 (2.07%) C
5 137 (1.93%) Perl
6 120 (1.69%) Shell Script
7 88 (1.24%) VBScript
8 79 (1.11%) Python
9 77 (1.09%) JavaScript
10 76 (1.07%) VB
11 71 (1.00%) C#
12 69 (0.97%) PL/SQL
13 57 (0.80%) T-SQL
14 43 (0.61%) Bash Shell
15 37 (0.52%) PHP
16 25 (0.35%) Jython
17 22 (0.31%) VBA
18 20 (0.28%) Korn
19 18 (0.25%) C++
20 16 (0.23%) RPG
Qualifications
1 1108 (15.62%) Security Cleared
2 818 (11.53%) ITIL Certification
3 759 (10.70%) SC Cleared
4 544 (7.67%) Microsoft Certification
5 532 (7.50%) Degree
6 346 (4.88%) Cisco Certification
7 296 (4.17%) MCSE
8 228 (3.21%) DV Cleared
9 226 (3.19%) MCP
10 221 (3.12%) CCNA
11 197 (2.78%) ITIL Foundation Certificate
12 186 (2.62%) CCNP
13 170 (2.40%) PMI Certification
14 169 (2.38%) CISSP
15 153 (2.16%) PRINCE2 Certification
16 152 (2.14%) MCITP
17 131 (1.85%) ISEB
18 120 (1.69%) PRINCE2 Practitioner
19 110 (1.55%) MCSA
19 110 (1.55%) PMP
Quality Assurance & Compliance
1 711 (10.02%) SLA
2 175 (2.47%) ISO/IEC 27001
3 156 (2.20%) QA
4 125 (1.76%) COBIT
5 118 (1.66%) ISO 9001
6 76 (1.07%) Sarbanes-Oxley
7 46 (0.65%) PCI DSS
8 30 (0.42%) JSP 440
9 23 (0.32%) ISO 9000
10 20 (0.28%) BS15000
11 19 (0.27%) P3O
12 8 (0.11%) Data Quality
12 8 (0.11%) BS25999
13 7 (0.099%) BS7799
14 5 (0.070%) ISO/IEC 17799
14 5 (0.070%) GxP
14 5 (0.070%) ISO/IEC 20000
14 5 (0.070%) ISO 14001
15 3 (0.042%) Dodd-Frank
15 3 (0.042%) HL7
System Software
1 1413 (19.92%) Active Directory
2 443 (6.25%) VMware Infrastructure
3 136 (1.92%) vSphere
4 127 (1.79%) Hyper-V
5 116 (1.64%) XenApp
6 74 (1.04%) VMware ESX
7 70 (0.99%) VMware ESXi
8 59 (0.83%) XenServer
9 56 (0.79%) Microsoft App-V
10 51 (0.72%) XenDesktop
11 42 (0.59%) Oracle RMAN
12 41 (0.58%) Terminal Services
13 37 (0.52%) Oracle RAC
14 24 (0.34%) ProxySG
15 23 (0.32%) vCloud
16 21 (0.30%) Xen
17 20 (0.28%) Citrix Presentation Server
18 19 (0.27%) NLBS
19 18 (0.25%) ISA Server
20 16 (0.23%) NFS
Systems Management
1 297 (4.19%) SCCM
2 137 (1.93%) SCOM
3 89 (1.25%) Tivoli
4 64 (0.90%) OpenView
5 63 (0.89%) Backup Exec
6 60 (0.85%) NetBackup
7 52 (0.73%) WSUS
8 47 (0.66%) Nagios
9 46 (0.65%) Puppet
10 44 (0.62%) HP SIM
10 44 (0.62%) OpenView Configuration Management
11 37 (0.52%) Norton AntiVirus
12 36 (0.51%) Systems Management Server (SMS)
13 31 (0.44%) OVSD
13 31 (0.44%) Data Guard
13 31 (0.44%) Zenoss
14 30 (0.42%) Symantec Endpoint Protection
15 29 (0.41%) HP UCMDB
15 29 (0.41%) OPNET
16 27 (0.38%) Oracle Enterprise Manager
Vendors
1 1746 (24.62%) Microsoft
2 756 (10.66%) VMware
3 746 (10.52%) Cisco
4 635 (8.95%) Oracle
5 621 (8.76%) Citrix
6 620 (8.74%) HP
7 343 (4.84%) Remedy
8 226 (3.19%) IBM
9 223 (3.14%) SAP
10 186 (2.62%) CheckPoint
11 181 (2.55%) Juniper
12 176 (2.48%) BMC
13 174 (2.45%) Red Hat
14 155 (2.19%) ServiceNow
15 142 (2.00%) Lotus
16 135 (1.90%) Symantec
17 125 (1.76%) EMC
18 117 (1.65%) Dell
19 105 (1.48%) F5
20 100 (1.41%) McAfee
Redhill, Surrey
The Bridge Ltd
Rate: Unspecified Neg
Posted: 2 hours ago
Chelmsford, Essex
I4 Recruitment
Rate: Market related
Posted: 3 hours ago
London
Marcus Donald People
Rate: £13 to £14 per hour
Posted: 4 hours ago
Cardiff, South Glamorgan
CPS Group UK
Rate: £131 - £160 per day
Posted: 5 hours ago
Wrexham, Clwyd
Experis Ltd
Rate: £120.00 - £130.00 per day
Posted: 5 hours ago
Brentwood, Essex
Polar Recruitment
Rate: £20.00 - £26.00 per hour + none
Posted: 5 hours ago
Nottingham, Nottinghamshire
Next Ventures Ltd
Rate: Unspecified
Posted: 5 hours ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 per day
Posted: 5 hours ago
Cardiff, South Glamorgan
Intapeople
Rate: £140 to £160 per day
Posted: 5 hours ago
North East
Harvey Nash RPO
Rate: £400 to £450
Posted: 6 hours ago
Watford, Hertfordshire
Marcus Donald People
Rate: £23 to £25 per hour
Posted: 6 hours ago
Telford, Shropshire
Circle Recruitment
Rate: Market Rates
Posted: 6 hours ago
Hampshire
ReThink Recruitment
Rate: £300 - £360 per day
Posted: 6 hours ago
Ipswich, Suffolk
LEXSTRA
Rate: £350 - £400 per day
Posted: 6 hours ago
City, London
LEXSTRA
Rate: £350 - £400 per day
Posted: 6 hours ago
Tadley, Hampshire
Polar Recruitment
Rate: £1 - £18.00 per hour
Posted: 6 hours ago
City, London
Rullion IT Plus
Posted: 8 hours ago
Reading, Berkshire
Rullion IT Plus
Posted: Yesterday
Hampshire
SmartSourcing plc
Posted: Yesterday
Milton Keynes, Buckinghamshire
SmartSourcing plc
Rate: please quote daily rate
Posted: Yesterday