The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 24 23 25
Rank change year-on-year
-1 +2
Contract jobs citing ITIL 3767 3573 2869
As % of all contract IT jobs located in the UK 6.74% 6.55% 6.03%
As % of the Processes & Methodologies category 8.82% 8.73% 8.20%
Number of daily rates quoted 2111 2049 1551
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £360 £375
Average daily rate % change year-on-year
-2.77% -4.00%
90% offered a daily rate of more than £165 £175 £175
10% offered a daily rate of more than £503 £500 £517
UK excluding London average daily rate £340 £325 £340
% change year-on-year
+4.61% -4.41%
Number of hourly rates quoted 315 296 189
Average hourly rate £15.63 £16.00 £18.90
Average hourly rate % change year-on-year
-2.34% -15.34%
90% offered a hourly rate of more than £11.00 £11.00 £12.18
10% offered a hourly rate of more than £35.00 £35.00 £56.31
UK excluding London average hourly rate £15.50 £16.75 £18.50
% change year-on-year
-7.46% -9.45%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42721 40908 35003
As % of all contract IT jobs located in the UK 76.41% 74.95% 73.58%
Number of daily rates quoted 26685 25646 20857
Average daily rate £413 £400 £410
Average daily rate % change year-on-year
+3.12% -2.43%
90% offered a daily rate of more than £282 £275 £275
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £360
% change year-on-year
+3.33% +4.16%
Number of hourly rates quoted 1245 1181 1060
Average hourly rate £29.00 £29.75 £32.00
Average hourly rate % change year-on-year
-2.52% -7.03%
90% offered a hourly rate of more than £12.10 £12.50 £13.50
10% offered a hourly rate of more than £47.88 £50.00 £54.00
UK excluding London average hourly rate £30.00 £30.33 £32.00
% change year-on-year
-1.07% -5.23%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 5 May 2015.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 5 May 2015.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 3445 £350 -4.43% 847
London -5 1267 £400 - 256
South East +8 845 £350 +2.94% 197
City of London -11 280 £425 +13.33% 73
East of England +14 259 £353 +12.80% 76
Yorkshire +7 257 £300 -11.76% 74
North West -4 238 £350 +17.25% 57
Berkshire +8 209 £400 +17.64% 60
Hampshire +3 202 £361 +16.45% 39
South West -3 197 £375 +7.14% 72
West Midlands -5 188 £325 -7.14% 68
West Yorkshire +12 180 £320 -7.24% 57
Scotland +3 177 £345 +8.66% 16
Buckinghamshire +5 163 £363 +11.53% 28
Manchester +3 114 £325 +13.63% 39
Leeds +11 113 £288 -23.33% 45
Milton Keynes +1 101 £328 +0.76% 20
East Midlands +3 97 £329 +39.89% 36
Surrey 0 96 £275 -20.28% 44
Hertfordshire +14 85 £424 +23.34% 31
North East +6 85 £300 +27.65% 10
Birmingham +14 76 £340 -20.00% 31
Wiltshire +17 75 £394 +5.00% 34
Edinburgh +16 73 £288 -17.85% 6
Oxfordshire +13 73 £300 -9.43% 9
Wales +19 70 £315 +8.62% 18
Tyne and Wear +7 70 £300 +27.65% 6
Cambridgeshire +16 69 £400 +45.45% 16
Reading -6 66 £425 +41.66% 29
Newcastle upon Tyne +3 62 £300 +27.65% 6

ITIL
Top 30 Related IT Skills

For the 6 months to 5 May 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2186 (30.16%) Windows
2 1862 (25.69%) Microsoft
3 1774 (24.48%) Service Management
4 1295 (17.87%) Active Directory
5 1267 (17.48%) Finance
6 1195 (16.49%) Security Cleared
7 1098 (15.15%) Service Delivery
8 1069 (14.75%) Project Management
9 1058 (14.60%) PRINCE2
10 972 (13.41%) MS Office
11 902 (12.44%) MS Excel
12 873 (12.04%) SC Cleared
13 861 (11.88%) ITIL Certification
14 825 (11.38%) VMware
15 814 (11.23%) SQL
16 802 (11.07%) Change Management
17 792 (10.93%) Cisco
18 729 (10.06%) SLA
19 645 (8.90%) Analytical Skills
20 631 (8.71%) HP
21 627 (8.65%) Linux
22 626 (8.64%) Windows 7
23 622 (8.58%) Oracle
24 613 (8.46%) ITSM
25 605 (8.35%) Windows Server 2008
25 605 (8.35%) Degree
26 598 (8.25%) Incident Management
27 583 (8.04%) Citrix
28 565 (7.80%) Firewall
29 532 (7.34%) UNIX

ITIL
Top Related IT Skills by Category

For the 6 months to 5 May 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 453 (6.25%) SharePoint
2 397 (5.48%) MS Exchange
3 286 (3.95%) IIS
4 144 (1.99%) WebSphere
5 137 (1.89%) Exchange Server 2010
6 120 (1.66%) Lync
7 119 (1.64%) Tomcat
8 115 (1.59%) IBM Notes
9 90 (1.24%) Apache
10 75 (1.03%) CMS
11 73 (1.01%) WebLogic
12 68 (0.94%) Blackberry Enterprise Server
13 65 (0.90%) WebSphere Application Server
14 63 (0.87%) JBoss
15 57 (0.79%) Exchange Server 2003
16 53 (0.73%) BizTalk Server
17 52 (0.72%) Exchange Server 2013
18 48 (0.66%) Exchange Server 2007
19 35 (0.48%) SharePoint 2010
20 30 (0.41%) OpenStack
Applications
1 972 (13.41%) MS Office
2 902 (12.44%) MS Excel
3 209 (2.88%) MS Visio
4 190 (2.62%) MS Project
5 159 (2.19%) MS PowerPoint
6 22 (0.30%) Spreadsheet
7 10 (0.14%) SOLIDWORKS
8 8 (0.11%) InfoPath
9 5 (0.069%) Open Workbench
9 5 (0.069%) Acrobat
10 3 (0.041%) SPSS
11 2 (0.028%) AutoCAD
11 2 (0.028%) Adobe Captivate
11 2 (0.028%) Adobe Creative Suite
11 2 (0.028%) PTC Creo
12 1 (0.014%) S-PLUS
Business Applications
1 150 (2.07%) Remedy ITSM
2 42 (0.58%) Oracle EBS
3 36 (0.50%) Dynamics CRM
4 34 (0.47%) RMDS
5 30 (0.41%) Oracle EBS R12
6 25 (0.34%) Oracle Applications
7 19 (0.26%) assyst
8 18 (0.25%) SAP Oil and Gas
9 17 (0.23%) Remedy AR System
10 16 (0.22%) Oracle BPM
11 12 (0.17%) Endur
12 11 (0.15%) SAP FI
12 11 (0.15%) SAP BPC
13 10 (0.14%) Oracle Payables
13 10 (0.14%) Oracle Procure-to-Pay
13 10 (0.14%) Oracle Receivables
13 10 (0.14%) Oracle General Ledger
14 9 (0.12%) ZaiNet
14 9 (0.12%) Primavera
15 8 (0.11%) Oracle Financials
Cloud Services
1 98 (1.35%) Office 365
2 81 (1.12%) SaaS
3 80 (1.10%) Amazon AWS
4 66 (0.91%) Microsoft Azure
5 40 (0.55%) PaaS
6 32 (0.44%) IaaS
7 30 (0.41%) Cloud Computing
8 14 (0.19%) Google Apps
9 7 (0.097%) Google Analytics
10 6 (0.083%) Adobe Analytics
11 3 (0.041%) Amazon CloudWatch
11 3 (0.041%) Mimecast
12 2 (0.028%) SuccessFactors
12 2 (0.028%) Heroku
13 1 (0.014%) Amazon EC2
13 1 (0.014%) Amazon S3
13 1 (0.014%) IBM SmartCloud
13 1 (0.014%) IBM Blueworks
13 1 (0.014%) SoftLayer
13 1 (0.014%) HP Helion
Communications & Networking
1 565 (7.80%) Firewall
2 511 (7.05%) LAN
3 490 (6.76%) WAN
4 406 (5.60%) DNS
5 358 (4.94%) SAN
6 316 (4.36%) TCP/IP
7 294 (4.06%) DHCP
8 275 (3.79%) VPN
9 189 (2.61%) Network Security
10 184 (2.54%) Internet
11 158 (2.18%) SSL
12 154 (2.12%) Wireless
13 138 (1.90%) LDAP
14 133 (1.83%) Cisco ASA
15 127 (1.75%) VoIP
16 118 (1.63%) MPLS
17 106 (1.46%) NAS
18 101 (1.39%) OSPF
19 85 (1.17%) BGP
20 82 (1.13%) HTTP
Database & Business Intelligence
1 470 (6.48%) SQL Server
2 189 (2.61%) Oracle Database
3 89 (1.23%) SQL Server Reporting Services
4 84 (1.16%) Relational Database
5 81 (1.12%) Data Warehouse
6 79 (1.09%) SQL Server 2008
7 64 (0.88%) Oracle Database 11g
8 62 (0.86%) Oracle Reports
9 56 (0.77%) MySQL
10 53 (0.73%) SQL Server Integration Services
11 50 (0.69%) SQL Server 2005
12 44 (0.61%) Crystal Reports
13 42 (0.58%) DB2
14 41 (0.57%) RDBMS
15 36 (0.50%) SQL Server 2012
16 34 (0.47%) SQL Server Analysis Services
17 31 (0.43%) Big Data
18 24 (0.33%) Oracle Database 10g
19 22 (0.30%) SAP BW
20 21 (0.29%) Oracle BI EE
Development Applications
1 91 (1.26%) Subversion
2 69 (0.95%) Jenkins
3 67 (0.92%) JIRA
4 64 (0.88%) Ant
4 64 (0.88%) Visual Studio
5 56 (0.77%) Maven
6 42 (0.58%) Team Foundation Server
7 35 (0.48%) ClearCase
8 31 (0.43%) Toad
9 30 (0.41%) Git (software)
10 28 (0.39%) ClearQuest
11 26 (0.36%) JUnit
11 26 (0.36%) Introscope
12 25 (0.34%) Selenium
13 23 (0.32%) Oracle Forms
14 22 (0.30%) Gradle
15 20 (0.28%) MSBuild
16 19 (0.26%) StarTeam
17 18 (0.25%) Hudson
17 18 (0.25%) MSI
General
1 1267 (17.48%) Finance
2 360 (4.97%) Telecoms
3 344 (4.75%) Banking
4 183 (2.52%) Retail
5 142 (1.96%) Legal
6 104 (1.43%) Manufacturing
7 99 (1.37%) Law
8 81 (1.12%) Investment Banking
9 72 (0.99%) Back Office
10 71 (0.98%) Local Government
11 62 (0.86%) Marketing
12 58 (0.80%) Financial Institution
13 51 (0.70%) Front Office
14 38 (0.52%) Publishing
15 36 (0.50%) Billing
16 33 (0.46%) Pharmaceutical
17 25 (0.34%) Electronics
18 22 (0.30%) Advertising
19 21 (0.29%) Games
20 20 (0.28%) German Language
Job Titles
1 1749 (24.13%) Analyst
2 592 (8.17%) Service Manager
3 562 (7.75%) Project Manager
4 557 (7.68%) Service Analyst
5 524 (7.23%) Support Analyst
6 446 (6.15%) Service Desk Analyst
7 383 (5.28%) Consultant
8 365 (5.04%) Architect
9 342 (4.72%) Support Engineer
10 235 (3.24%) Delivery Manager
11 224 (3.09%) 1st Line Support
12 215 (2.97%) 2nd Line Support
12 215 (2.97%) Services Delivery Manager
13 203 (2.80%) Administrator
14 200 (2.76%) Infrastructure Engineer
14 200 (2.76%) Business Analyst
15 194 (2.68%) Desktop Support
15 194 (2.68%) Developer
15 194 (2.68%) Network Engineer
16 192 (2.65%) Applications Support
Libraries, Frameworks & Software Standards
1 309 (4.26%) .NET
2 268 (3.70%) Web Services
3 230 (3.17%) XML
4 191 (2.64%) HTML
5 185 (2.55%) Middleware
6 99 (1.37%) CSS
7 69 (0.95%) J2EE
8 68 (0.94%) SOAP
9 66 (0.91%) .NET Framework
10 60 (0.83%) ASP.NET
11 59 (0.81%) JSP
12 52 (0.72%) Java EE
13 50 (0.69%) Ajax
14 42 (0.58%) REST
15 40 (0.55%) Rendezvous
16 35 (0.48%) Oracle Fusion
17 29 (0.40%) JSON
18 28 (0.39%) JMS
19 25 (0.34%) WebSphere MQ
19 25 (0.34%) Application Packaging
Miscellaneous
1 645 (8.90%) Analytical Skills
2 391 (5.39%) Management Information System
3 181 (2.50%) Clustering
3 181 (2.50%) CMDB
4 165 (2.28%) Blackberry
5 164 (2.26%) Computer Science
6 125 (1.72%) NHS
7 104 (1.43%) PKI
8 91 (1.26%) Replication
9 65 (0.90%) Thin Client
9 65 (0.90%) Fat Client
10 58 (0.80%) Statistics
11 56 (0.77%) Video Conferencing
12 55 (0.76%) PMI
13 51 (0.70%) Enterprise Software
14 44 (0.61%) Open Source
15 42 (0.58%) User Experience
15 42 (0.58%) Mainframe
16 41 (0.57%) iPhone
17 40 (0.55%) iPad
Operating Systems
1 2186 (30.16%) Windows
2 627 (8.65%) Linux
3 626 (8.64%) Windows 7
4 605 (8.35%) Windows Server 2008
5 532 (7.34%) UNIX
6 405 (5.59%) Windows Server 2003
7 318 (4.39%) Windows Server 2012
8 283 (3.90%) Windows XP
9 184 (2.54%) Red Hat Enterprise Linux
10 162 (2.24%) Solaris
11 129 (1.78%) Windows 8
12 124 (1.71%) AIX
13 65 (0.90%) Android
14 57 (0.79%) CentOS
15 43 (0.59%) Ubuntu
16 40 (0.55%) Windows 2000 Server
17 38 (0.52%) HPUX
18 34 (0.47%) Mac OS X
19 32 (0.44%) Apple iOS
20 26 (0.36%) Windows 2000
Processes & Methodologies
1 1774 (24.48%) Service Management
2 1098 (15.15%) Service Delivery
3 1069 (14.75%) Project Management
4 1058 (14.60%) PRINCE2
5 802 (11.07%) Change Management
6 613 (8.46%) ITSM
7 598 (8.25%) Incident Management
8 522 (7.20%) Stakeholder Management
9 449 (6.19%) Problem Management
10 438 (6.04%) Agile Software Development
11 432 (5.96%) Configuration Management
12 410 (5.66%) ITIL V3
13 376 (5.19%) Migration
14 270 (3.73%) Release Management
15 252 (3.48%) Continuous Improvement
16 235 (3.24%) Change Control
17 231 (3.19%) Disaster Recovery
18 224 (3.09%) Risk Management
19 199 (2.75%) Business Analysis
20 193 (2.66%) Information Security
Programming Languages
1 814 (11.23%) SQL
2 381 (5.26%) Java
3 294 (4.06%) PowerShell
4 159 (2.19%) C#
5 122 (1.68%) JavaScript
6 117 (1.61%) Perl
7 116 (1.60%) PL/SQL
8 115 (1.59%) Shell Script
9 108 (1.49%) Python
10 107 (1.48%) VBScript
11 103 (1.42%) C
12 97 (1.34%) VB
13 73 (1.01%) T-SQL
14 50 (0.69%) Bash Shell
15 44 (0.61%) PHP
16 41 (0.57%) Ruby
17 36 (0.50%) C++
18 34 (0.47%) VB.NET
18 34 (0.47%) VBA
19 23 (0.32%) Jython
Qualifications
1 1195 (16.49%) Security Cleared
2 873 (12.04%) SC Cleared
3 861 (11.88%) ITIL Certification
4 605 (8.35%) Degree
5 490 (6.76%) Microsoft Certification
6 367 (5.06%) Cisco Certification
7 256 (3.53%) MCSE
8 243 (3.35%) CCNA
9 221 (3.05%) DV Cleared
10 187 (2.58%) MCP
11 181 (2.50%) CCNP
12 180 (2.48%) PMI Certification
13 176 (2.43%) ITIL Foundation Certificate
14 174 (2.40%) CISSP
15 149 (2.06%) MCITP
16 148 (2.04%) PRINCE2 Practitioner
17 142 (1.96%) PMP
18 130 (1.79%) ISEB
19 117 (1.61%) MCSA
20 105 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 729 (10.06%) SLA
2 219 (3.02%) ISO/IEC 27001
3 204 (2.81%) QA
4 105 (1.45%) COBIT
5 101 (1.39%) PCI DSS
6 68 (0.94%) Sarbanes-Oxley
7 53 (0.73%) ISO 9001
8 39 (0.54%) JSP 440
9 33 (0.46%) ISO 9000
10 17 (0.23%) ISO/IEC 20000
11 12 (0.17%) Dodd-Frank
12 10 (0.14%) ISO/IEC 17799
13 8 (0.11%) BS15000
14 7 (0.097%) GxP
15 6 (0.083%) COSO
16 5 (0.069%) PMBOK
17 3 (0.041%) P3O
17 3 (0.041%) TickIT
17 3 (0.041%) HL7
17 3 (0.041%) BS7799
System Software
1 1295 (17.87%) Active Directory
2 476 (6.57%) VMware Infrastructure
3 221 (3.05%) Hyper-V
4 160 (2.21%) vSphere
5 138 (1.90%) XenApp
6 77 (1.06%) VMware ESXi
7 76 (1.05%) XenDesktop
8 50 (0.69%) Microsoft App-V
9 49 (0.68%) VMware ESX
10 40 (0.55%) Firmware
11 36 (0.50%) vCloud
12 31 (0.43%) Veritas Cluster Server
13 27 (0.37%) VMware Server
14 26 (0.36%) XenServer
15 25 (0.34%) UAG
16 23 (0.32%) Terminal Services
17 20 (0.28%) NFS
18 18 (0.25%) Xen
18 18 (0.25%) VMware Workstation
19 15 (0.21%) Citrix Presentation Server
Systems Management
1 298 (4.11%) SCCM
2 157 (2.17%) SCOM
3 73 (1.01%) Puppet
4 72 (0.99%) OpenView
5 67 (0.92%) Tivoli
6 47 (0.65%) Backup Exec
6 47 (0.65%) WSUS
7 42 (0.58%) NetBackup
7 42 (0.58%) Nagios
8 40 (0.55%) OVSD
8 40 (0.55%) Opscode Chef
9 35 (0.48%) OpenView Configuration Management
9 35 (0.48%) SCVMM
10 34 (0.47%) HP UCMDB
11 31 (0.43%) HP Quality Center
12 30 (0.41%) Systems Management Server (SMS)
13 27 (0.37%) Norton AntiVirus
13 27 (0.37%) HP SIM
14 24 (0.33%) ITRS Geneos
14 24 (0.33%) SCOrch
Vendors
1 1862 (25.69%) Microsoft
2 825 (11.38%) VMware
3 792 (10.93%) Cisco
4 631 (8.71%) HP
5 622 (8.58%) Oracle
6 583 (8.04%) Citrix
7 296 (4.08%) Remedy
8 264 (3.64%) IBM
9 243 (3.35%) SAP
10 233 (3.21%) F5
11 226 (3.12%) CheckPoint
12 185 (2.55%) BMC
13 184 (2.54%) Red Hat
14 180 (2.48%) Juniper
15 179 (2.47%) ServiceNow
16 137 (1.89%) Dell
17 127 (1.75%) Lotus
18 125 (1.72%) McAfee
19 122 (1.68%) NetApp
20 120 (1.66%) EMC
Glasgow, Lanarkshire
TEKsystems
Rate: £275 - £325 per day
Posted: 8 hours ago
City, London
Oscar Associates (UK) Ltd
Rate: £180 - £230 per day
Posted: 9 hours ago
Chelmsford, Essex
Austin Fraser
Rate: £280 - £320 per day
Posted: 9 hours ago
West Midlands
Hydrogen Group
Rate: £350.00 - £475.00 per day
Posted: 10 hours ago
London
ReThink Recruitment
Rate: £400.00 - £500.00 per day
Posted: 10 hours ago
Newbury, Berkshire
Salt
Rate: £300 - £500 per day + Benefits
Posted: 10 hours ago
North West London
Oscar Associates (UK) Ltd
Rate: £120 - £160 per day
Posted: 10 hours ago
Birmingham, West Midlands (County)
Montash
Rate: £100 - £160 per day + Negotiable
Posted: 11 hours ago
Guildford, Surrey
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 11 hours ago
London
Certes Computing Ltd
Rate: 15 p/h +
Posted: 12 hours ago
Central London / West End
Spencer Rose
Rate: Unspecified High rate, dependant on experience
Posted: 12 hours ago
London
TEKsystems
Rate: £450 - £500 per day
Posted: 13 hours ago
Uxbridge, Middlesex
Lorien Resourcing
Rate: £300 - £365 per day
Posted: 15 hours ago
Ripon, North Yorkshire
Global Technology Solutions Ltd
Rate: £11.00 per hour
Posted: 16 hours ago
Central London / West End
Bite Consulting
Rate: From £200 to £400 per day
Posted: 18 hours ago
City, London
Randstad Technologies
Rate: £400 - £450 per day
Posted: 18 hours ago
Reading, Berkshire
Polar Recruitment
Rate: £15 - £20 per hour + Uplift
Posted: 18 hours ago
East London
Eaglecliff
Rate: c. £400 per day
Posted: 19 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Posted: 19 hours ago
Southampton, Hampshire
The People Network
Rate: £500 - £700 per day
Posted: Yesterday