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This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills across the UK with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited ITIL over the last 3 months to 13 May 2008 with a comparison to the same period last year.

LinkInformation Technology Infrastructure Library (ITIL)
Location
3 months to 13 May 2008Same period last year
Rank4043
Rank change on same period last yearUp+3
Matching contract IT job ads26232816
As % of all UK contract IT job ads sampled3.354 %3.057 %
As % of the category below6.809 %6.593 %
Daily rates quoted841786
Average minimum daily rate£325£339
Average daily rate£343£356
% change on same period last year-3.73 %
Average maximum daily rate£361£374
UK excluding London average daily rate£340£350
% change on same period last year-2.69 %
Hourly rates quoted350249
Average minimum hourly rate£21.01£23.44
Average hourly rate£22.38£25.26
% change on same period last year-11.42 %
Average maximum hourly rate£23.74£27.09
UK excluding London average hourly rate£21.57£24.36
% change on same period last year-11.45 %
Processes & Methodologies UKProcesses & Methodologies
UK
Matching contract IT job ads3852542713
As % of all UK contract IT job ads sampled49.26 %46.37 %
Daily rates quoted1366713565
Average minimum daily rate£390£395
Average daily rate£416£419
% change on same period last year-0.61 %
Average maximum daily rate£443£443
UK excluding London average daily rate£385£375
% change on same period last year+2.82 %
Hourly rates quoted22312400
Average minimum hourly rate£26.96£27.72
Average hourly rate£29.08£29.49
% change on same period last year-1.37 %
Average maximum hourly rate£31.21£31.25
UK excluding London average hourly rate£28.95£29.43
% change on same period last year-1.62 %

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL
Demand Trend

The chart provides the 3-month moving total starting in 2004 of contract IT jobs ads citing ITIL across the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Demand Trend

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in contract IT jobs ads citing ITIL across the UK.

ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the UK over the past 3 months.

ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in contract IT jobs ads citing ITIL across the UK.

ITIL Hourly Rate Trend

ITIL
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the UK over the past 3 months.

ITIL Hourly Rate Histogram

ITIL
Top 30 Contract Locations

This section looks at the demand and provides a guide to the contractor rates quoted in IT jobs citing ITIL within the UK over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
1EnglandUp+22469£343-2.96 %
2LondonUp+21044£346-5.13 %
3South EastUp+6564£386+5.06 %
4City of LondonUp+13230£344-12.68 %
5South WestUp+12182£346+9.88 %
6North WestDown-10165£271-30.22 %
7YorkshireUp+5164£309+13.74 %
8BerkshireUp+3146£404+5.32 %
9East of EnglandDown-9127£327-14.77 %
10West MidlandsDown-14119£300-10.79 %
11HampshireUp+698£383+17.78 %
12ScotlandUp+4496£313-3.78 %
13SurreyUp+177£319-16.24 %
14WiltshireUp+2073£338-7.93 %
15BuckinghamshireUp+171£420+3.89 %
16ManchesterUp+167£262-15.05 %
17West YorkshireDown-866£286+10.07 %
18Milton KeynesUp+364£422+11.84 %
19East MidlandsDown-663£267+12.07 %
20CheshireDown-956£270-40.88 %
20LeedsDown-656£277+7.36 %
21HertfordshireDown-952£388+5.29 %
22UxbridgeUp+1051£385+18.55 %
23South YorkshireUp+1446£305-28.31 %
24ReadingDown-645£409+15.04 %
25MiddlesexUp+1243£454+65.01 %
26Docklands, LondonUp+341£335-6.61 %
27West SussexUp+840£416+30.85 %
27SheffieldUp+1140£311-26.76 %
28BristolUp+638£340+18.33 %

ITIL
Top 30 Related IT Skills

Over the past 6 months contract IT jobs across the UK citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL.

11165 (21.99 %)Service Management
21058 (19.97 %)Windows
3929 (17.54 %)PRINCE2
4782 (14.76 %)ITIL Certification
5767 (14.48 %)Service Delivery
6695 (13.12 %)Finance
7671 (12.67 %)Microsoft
8583 (11.01 %)Project Management
9572 (10.80 %)MS Office
10565 (10.67 %)Active Directory
11524 (9.892 %)Unix
12468 (8.835 %)Change Management
13446 (8.420 %)SLA
14443 (8.363 %)Government
15439 (8.288 %)Oracle
16404 (7.627 %)MS Excel
17383 (7.231 %)SQL
18374 (7.061 %)Microsoft Certification
19364 (6.872 %)Remedy
20362 (6.834 %)HP
21331 (6.249 %)Cisco
22326 (6.154 %)Banking
23316 (5.966 %)MS Exchange
24296 (5.588 %)ITSM
25293 (5.531 %)Windows XP
26288 (5.437 %)Telecoms
27266 (5.022 %)TCP/IP
28262 (4.946 %)MCSE
29260 (4.908 %)Incident Management
30257 (4.852 %)SQL Server

ITIL
Top Related IT Skills by Category

Over the past 6 months contract IT jobs across the UK citing ITIL also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL. Up to 20 skills are shown per category.

Application Development
1120 (2.265 %).NET
249 (0.925 %)J2EE
347 (0.887 %)XML
446 (0.868 %)WebServices
542 (0.793 %)ASP.NET
639 (0.736 %)Middleware
730 (0.566 %)WebSphere
822 (0.415 %)ODBC
921 (0.396 %)HTML
1019 (0.359 %).NET Framework
1118 (0.340 %)Application Packaging
1215 (0.283 %)ASP
1215 (0.283 %)SAP XI
1313 (0.245 %)JSP
1412 (0.227 %)CGI
1412 (0.227 %)SAP Basis
159 (0.170 %)AJAX
159 (0.170 %)Struts
168 (0.151 %)JMS
177 (0.132 %)XSLT
Application Platforms
1316 (5.966 %)MS Exchange
2186 (3.511 %)Exchange Server 2003
3100 (1.888 %)SharePoint
489 (1.680 %)Lotus Notes
575 (1.416 %)Exchange Server 2000
673 (1.378 %)IIS
759 (1.114 %)Apache
838 (0.717 %)Exchange Server 2007
935 (0.661 %)WebLogic
1024 (0.453 %)CMS
1123 (0.434 %)BizTalk Server
1221 (0.396 %)SharePoint Server 2007
1320 (0.378 %)Exchange Server 5.5
1320 (0.378 %)Lotus Domino
1415 (0.283 %)Tomcat
1513 (0.245 %)LiveLink
1612 (0.227 %)Blackberry Enterprise Server
1711 (0.208 %)MQSeries
1810 (0.189 %)JBoss
1810 (0.189 %)TIBCO EMS
Applications
1572 (10.80 %)MS Office
2404 (7.627 %)MS Excel
3121 (2.284 %)MS Project
4109 (2.058 %)MS PowerPoint
577 (1.454 %)MS Visio
65 (0.094 %)Acrobat
73 (0.057 %)AutoCAD
73 (0.057 %)CA Clarity
82 (0.038 %)DeltaView
82 (0.038 %)InfoPath
91 (0.019 %)ArcView
91 (0.019 %)Open Workbench
91 (0.019 %)Paint Shop Pro
91 (0.019 %)Photoshop
Business Applications
150 (0.944 %)assyst
224 (0.453 %)Remedy ITSM
320 (0.378 %)Remedy AR System
417 (0.321 %)Endur
56 (0.113 %)SAP Oil and Gas
65 (0.094 %)RMDS
74 (0.076 %)SAP CO
74 (0.076 %)Oracle EBS
74 (0.076 %)SAP FI
74 (0.076 %)Oracle Applications
74 (0.076 %)SAP CRM
74 (0.076 %)SAP FI/CO
74 (0.076 %)SAP HR
83 (0.057 %)Oracle Financials
83 (0.057 %)Oracle 11i
83 (0.057 %)SoftGrid
83 (0.057 %)SAP Payroll
83 (0.057 %)Movex
83 (0.057 %)Summit
92 (0.038 %)SAP MM
Communications & Networking
1266 (5.022 %)TCP/IP
2252 (4.757 %)LAN
3226 (4.267 %)WAN
3226 (4.267 %)SAN
4220 (4.153 %)Firewall
5149 (2.813 %)DNS
6123 (2.322 %)Internet
7121 (2.284 %)VPN
8115 (2.171 %)VoIP
985 (1.605 %)DHCP
1048 (0.906 %)Intranet
1147 (0.887 %)Network Security
1246 (0.868 %)MPLS
1345 (0.850 %)Ethernet
1441 (0.774 %)SSL
1540 (0.755 %)SMS
1637 (0.699 %)WINS
1732 (0.604 %)PBX
1830 (0.566 %)Wireless
1928 (0.529 %)CTI
Database & Business Intelligence
1257 (4.852 %)SQL Server
276 (1.435 %)SQL Server 2000
370 (1.322 %)Crystal Reports
370 (1.322 %)MS Access
468 (1.284 %)BusinessObjects
561 (1.152 %)DB2
649 (0.925 %)Oracle 8/8i
747 (0.887 %)SQL Server 2005
838 (0.717 %)MySQL
935 (0.661 %)Datawarehouse
1034 (0.642 %)Oracle 10g
1132 (0.604 %)RDBMS
1223 (0.434 %)SQL Server 7
1322 (0.415 %)Oracle Reports
1415 (0.283 %)Oracle 9i
1510 (0.189 %)EDRMS
168 (0.151 %)GIS
177 (0.132 %)Informix
177 (0.132 %)DTS
177 (0.132 %)Data Mining
Development Applications
130 (0.566 %)ClearCase
130 (0.566 %)ClearQuest
217 (0.321 %)Ant
314 (0.264 %)Rational Rose
413 (0.245 %)RequisitePro
511 (0.208 %)TestDirector
511 (0.208 %)JIRA
610 (0.189 %)VSS/SourceSafe
79 (0.170 %)MSI
79 (0.170 %)Subversion
87 (0.132 %)Visual Studio
96 (0.113 %)NUnit
105 (0.094 %)CruiseControl
105 (0.094 %)Oracle APEX
105 (0.094 %)LoadRunner
114 (0.076 %)Eclipse
123 (0.057 %)PVCS
123 (0.057 %)Oracle Forms
123 (0.057 %)WebSpeed
132 (0.038 %)InstallShield
General
1695 (13.12 %)Finance
2443 (8.363 %)Government
3326 (6.154 %)Banking
4288 (5.437 %)Telecoms
5149 (2.813 %)Investment Banking
695 (1.793 %)Law
775 (1.416 %)Retail
870 (1.322 %)Legal
962 (1.170 %)Insurance
1051 (0.963 %)Financial Institution
1147 (0.887 %)Back Office
1246 (0.868 %)Education
1344 (0.831 %)Health
1441 (0.774 %)Local Government
1535 (0.661 %)Pensions
1629 (0.547 %)Pharmaceutical
1727 (0.510 %)Publishing
1822 (0.415 %)Auditing
1918 (0.340 %)Front Office
2016 (0.302 %)Billing
Job Titles
11359 (25.66 %)Analyst
2576 (10.87 %)Service Manager
3557 (10.52 %)Project Manager
4423 (7.986 %)Support Analyst
5322 (6.079 %)Service Analyst
6277 (5.229 %)Consultant
7250 (4.720 %)Delivery Manager
8231 (4.361 %)Services Delivery Manager
9185 (3.493 %)Service Desk Analyst
10180 (3.398 %)Administrator
11175 (3.304 %)Support Engineer
12165 (3.115 %)Business Analyst
13160 (3.021 %)Architect
14158 (2.983 %)Helpdesk Analyst
15139 (2.624 %)Helpdesk Support
16137 (2.586 %)Team Leader
17134 (2.530 %)Desktop Support
18120 (2.265 %)Applications Support
19112 (2.114 %)Change Manager
20106 (2.001 %)Coordinator
Miscellaneous
1116 (2.190 %)Blackberry
2100 (1.888 %)CMDB
383 (1.567 %)NHS
477 (1.454 %)Asset Management
557 (1.076 %)Management Information System
656 (1.057 %)Mainframe
754 (1.019 %)AS400
853 (1.001 %)Clustering
951 (0.963 %)PMI
1048 (0.906 %)Statistics
1138 (0.717 %)Handset
1224 (0.453 %)Replication
1322 (0.415 %)PKI
1421 (0.396 %)Client/Server
1520 (0.378 %)Thin Client
1520 (0.378 %)Fat Client
1616 (0.302 %)IBM Mainframe
1616 (0.302 %)Video Conferencing
1715 (0.283 %)CLARiiON
1814 (0.264 %)Fixed Income
Operating Systems
11058 (19.97 %)Windows
2524 (9.892 %)Unix
3293 (5.531 %)Windows XP
4240 (4.531 %)Windows 2000
5217 (4.097 %)Linux
6178 (3.360 %)Windows Server 2003
7150 (2.832 %)Solaris
8139 (2.624 %)Windows NT
964 (1.208 %)AIX
1058 (1.095 %)MVS
1155 (1.038 %)HPUX
1223 (0.434 %)NetWare
1317 (0.321 %)Windows Vista
148 (0.151 %)Mac OS X
148 (0.151 %)Fedora
148 (0.151 %)VMS
156 (0.113 %)Windows Mobile
156 (0.113 %)zOS
164 (0.076 %)SUSE
171 (0.019 %)Debian
Processes & Methodologies
11165 (21.99 %)Service Management
2929 (17.54 %)PRINCE2
3767 (14.48 %)Service Delivery
4583 (11.01 %)Project Management
5468 (8.835 %)Change Management
6296 (5.588 %)ITSM
7260 (4.908 %)Incident Management
8245 (4.625 %)Configuration Management
9231 (4.361 %)Problem Management
9231 (4.361 %)Release Management
10133 (2.511 %)Migration
11132 (2.492 %)Stakeholder Management
12126 (2.379 %)PRINCE
13117 (2.209 %)Business Analysis
14116 (2.190 %)Disaster Recovery
1580 (1.510 %)UML
1679 (1.491 %)Business Continuity
1679 (1.491 %)Risk Management
1764 (1.208 %)Supplier Management
1764 (1.208 %)Time Management
Programming Languages
1383 (7.231 %)SQL
2139 (2.624 %)Java
385 (1.605 %)VB
465 (1.227 %)Shell Script
559 (1.114 %)C
652 (0.982 %)Perl
734 (0.642 %)C#
829 (0.547 %)VB.NET
927 (0.510 %)VBScript
1021 (0.396 %)C++
1021 (0.396 %)JavaScript
1117 (0.321 %)VB6
1216 (0.302 %)PL/SQL
1310 (0.189 %)ABAP
149 (0.170 %)Transact-SQL
149 (0.170 %)VC++
157 (0.132 %)Korn
157 (0.132 %)VBA
166 (0.113 %)DHTML
174 (0.076 %)PHP
Qualifications
1782 (14.76 %)ITIL Certification
2374 (7.061 %)Microsoft Certification
3262 (4.946 %)MCSE
4176 (3.323 %)Degree
5147 (2.775 %)Cisco Certification
6140 (2.643 %)MCP
7118 (2.228 %)PRINCE2 Certification
899 (1.869 %)CCNA
996 (1.812 %)ISEB
1071 (1.340 %)PRINCE2 Practitioner
1167 (1.265 %)CCNP
1251 (0.963 %)PMI Certification
1347 (0.887 %)Novell Certification
1446 (0.868 %)CNE
1543 (0.812 %)MCSA
1642 (0.793 %)PMP
1728 (0.529 %)CISSP
1822 (0.415 %)CAPM
1920 (0.378 %)ISEB Practitioner
2016 (0.302 %)CCDP
Quality Assurance & Compliance
1446 (8.420 %)SLA
289 (1.680 %)Sarbanes-Oxley
360 (1.133 %)QA
444 (0.831 %)ISO9000
542 (0.793 %)COBIT
638 (0.717 %)ISO9001
735 (0.661 %)ISO27001
819 (0.359 %)BS7799
918 (0.340 %)BS15000
1012 (0.227 %)TickIT
1111 (0.208 %)ISO/IEC 20000
129 (0.170 %)JSP 440
137 (0.132 %)GCP
146 (0.113 %)ISO17799
155 (0.094 %)BS25999
162 (0.038 %)PCI DSS
162 (0.038 %)Basel II
171 (0.019 %)GAMP
171 (0.019 %)ISO9002
171 (0.019 %)MiFID
System Software
1565 (10.67 %)Active Directory
258 (1.095 %)NetBackup
349 (0.925 %)VMware ESX
427 (0.510 %)Oracle RAC
523 (0.434 %)ISA Server
621 (0.396 %)Backup Exec
719 (0.359 %)Terminal Services
818 (0.340 %)MetaFrame
99 (0.170 %)NFS
99 (0.170 %)Xen
99 (0.170 %)Microsoft Virtual Server
107 (0.132 %)Citrix Presentation Server
107 (0.132 %)VMware GSX
115 (0.094 %)Squid
115 (0.094 %)Oracle RMAN
124 (0.076 %)Terminal Server
133 (0.057 %)Samba
133 (0.057 %)VMware Workstation
133 (0.057 %)MailMarshal
133 (0.057 %)Novell eDirectory
Systems Management
1194 (3.662 %)OpenView
267 (1.265 %)ServiceCenter
363 (1.189 %)Systems Management Server (SMS)
461 (1.152 %)OVOW
552 (0.982 %)CONTROL-M
640 (0.755 %)CiscoWorks
731 (0.585 %)MOM
829 (0.547 %)OVPA
928 (0.529 %)OVSD
1025 (0.472 %)BMC PATROL
1025 (0.472 %)Tivoli
1123 (0.434 %)Legato
1123 (0.434 %)OVPI
1219 (0.359 %)WSUS
1219 (0.359 %)DameWare
1318 (0.340 %)BMC Performance Manager
1417 (0.321 %)HP Data Protector
1515 (0.283 %)AssetCenter
1515 (0.283 %)Netcool
1614 (0.264 %)OpenView Configuration Management
Vendors
1671 (12.67 %)Microsoft
2439 (8.288 %)Oracle
3364 (6.872 %)Remedy
4362 (6.834 %)HP
5331 (6.249 %)Cisco
6172 (3.247 %)Citrix
7159 (3.002 %)VMware
8152 (2.870 %)SAP
9129 (2.435 %)BMC
10112 (2.114 %)IBM
1195 (1.793 %)Lotus
1282 (1.548 %)Sun
1372 (1.359 %)VERITAS
1471 (1.340 %)Red Hat
1568 (1.284 %)Business Objects
1664 (1.208 %)Dell
1755 (1.038 %)EMC
1845 (0.850 %)BT
1940 (0.755 %)Symantec
1940 (0.755 %)Novell
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