The first part of the table below looks at the demand for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 16 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL)
Location
3 months to
16 May 2012
Same period 2011Same period 2010
Rank283340
Rank change year-on-year
Up+5Up+7
Matching contract IT job ads316728642132
As % of all contract IT jobs located in the UK5.351 %4.667 %3.872 %
As % of the Processes & Methodologies category8.009 %6.987 %6.155 %
Number of daily rates quoted15781375952
Average daily rate£375£350£325
Average daily rate % change year-on-year
+7.14 %+7.69 %
90% of contracts offered a daily rate of more than£188£180£155
10% of contracts offered a daily rate of more than£525£500£500
UK excluding London average daily rate£325£325£300
% change year-on-year
-+8.33 %
Number of hourly rates quoted263269222
Average hourly rate£17.00£16.35£15.68
Average hourly rate % change year-on-year
+3.97 %+4.30 %
90% of contracts offered a hourly rate of more than£11.28£10.50£11.06
10% of contracts offered a hourly rate of more than£37.40£35.00£27.50
UK excluding London average hourly rate£16.00£15.50£15.00
% change year-on-year
+3.22 %+3.33 %
IT Contractor Job Market, Processes & Methodologies CategoryAll Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category
395424099234637
As % of all contract IT jobs located in the UK66.81 %66.80 %62.91 %
Number of daily rates quoted227212330817347
Average daily rate£403£440£413
Average daily rate % change year-on-year
-8.52 %+6.66 %
90% of contracts offered a daily rate of more than£275£275£250
10% of contracts offered a daily rate of more than£585£600£600
UK excluding London average daily rate£365£375£350
% change year-on-year
-2.66 %+7.14 %
Number of hourly rates quoted127714631258
Average hourly rate£25.00£29.00£25.00
Average hourly rate % change year-on-year
-13.79 %+16.00 %
90% of contracts offered a hourly rate of more than£13.00£13.50£13.00
10% of contracts offered a hourly rate of more than£45.00£45.00£45.00
UK excluding London average hourly rate£25.00£30.00£25.00
% change year-on-year
-16.66 %+20.00 %

ITIL
Demand Trend

The chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Demand Trend

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 16 May 2012.

ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend

ITIL
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 16 May 2012.

ITIL Hourly Rate Histogram

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 16 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandUp+62959£375+7.14 %
LondonUp+251553£415+10.66 %
South EastDown-1544£325-3.70 %
City of LondonUp+26405£400-
East of EnglandDown-5179£323+29.00 %
North WestDown-10178£325+18.18 %
YorkshireDown-1152£310-11.42 %
South WestDown-17140£320-5.18 %
BerkshireDown-8130£370+19.35 %
West YorkshireUp+6118£345+25.45 %
West MidlandsUp+3112£315-10.00 %
BuckinghamshireUp+4110£325-
ScotlandUp+15109£310-14.48 %
HampshireUp+1106£294-11.65 %
ManchesterUp+794£350+27.27 %
Milton KeynesUp+281£301-7.38 %
SurreyDown-2079£350-12.50 %
LeedsDown-568£298+8.18 %
East MidlandsDown-659£334-10.86 %
EssexDown-351£135+17.39 %
WalesUp+546£305-23.75 %
CheshireDown-1746£355+33.33 %
BirminghamUp+1844£279-14.88 %
ReadingDown-1742£347+29.02 %
WiltshireDown-1140£200-33.33 %
AberdeenUp+837£225-16.66 %
West SussexDown-437£380-5.00 %
BedfordshireUp+2235£338+3.92 %
UxbridgeUp+335£450+13.63 %
HertfordshireDown-1931£381+60.52 %

ITIL
Top 30 Related IT Skills

For the 6 months to 16 May 2012, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

11661 (28.06 %)Windows
21243 (21.00 %)Microsoft
31227 (20.73 %)Service Management
41180 (19.94 %)Finance
5965 (16.30 %)Project Management
6888 (15.00 %)PRINCE2
7837 (14.14 %)Service Delivery
8806 (13.62 %)Active Directory
9689 (11.64 %)MS Office
10664 (11.22 %)MS Excel
11658 (11.12 %)Change Management
12651 (11.00 %)UNIX
13630 (10.64 %)ITIL Certification
14580 (9.799 %)Oracle
15576 (9.731 %)SQL
16566 (9.562 %)Linux
17553 (9.343 %)SLA
18547 (9.241 %)Security Cleared
19485 (8.194 %)Banking
20477 (8.059 %)Windows XP
21465 (7.856 %)Citrix
22463 (7.822 %)VMware
23447 (7.552 %)HP
24442 (7.467 %)Microsoft Certification
25439 (7.417 %)Cisco
26422 (7.130 %)Problem Management
27414 (6.994 %)Windows Server 2008
28395 (6.673 %)Degree
29392 (6.623 %)SQL Server
30388 (6.555 %)Windows Server 2003

ITIL
Top Related IT Skills by Category

For the 6 months to 16 May 2012, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

IT Contractor Job Market, Application Development CategoryApplication Development
1196 (3.311 %).NET
2158 (2.669 %)Middleware
3122 (2.061 %)WebSphere
4118 (1.994 %)XML
592 (1.554 %)HTML
682 (1.385 %)J2EE
774 (1.250 %)Web Services
861 (1.031 %)ASP
942 (0.710 %)Application Packaging
1041 (0.693 %)ASP.NET
1041 (0.693 %)CSS
1138 (0.642 %)WCF
1234 (0.574 %)Java EE
1333 (0.558 %).NET Framework
1424 (0.405 %)SOAP
1424 (0.405 %)MDX
1523 (0.389 %)XSLT
1621 (0.355 %)Ajax
1720 (0.338 %)LAMP
1720 (0.338 %)Oracle Fusion
IT Contractor Job Market, Application Platforms CategoryApplication Platforms
1362 (6.116 %)MS Exchange
2278 (4.697 %)SharePoint
3189 (3.193 %)IIS
4140 (2.365 %)Exchange Server 2003
5116 (1.960 %)Exchange Server 2010
6108 (1.825 %)Exchange Server 2007
7104 (1.757 %)Apache
8103 (1.740 %)WebLogic
982 (1.385 %)Tomcat
1071 (1.200 %)Blackberry Enterprise Server
1170 (1.183 %)WebSphere Application Server
1267 (1.132 %)Lotus Notes
1348 (0.811 %)WebSphere MQ
1445 (0.760 %)SharePoint 2010
1537 (0.625 %)IBM HTTP Server
1636 (0.608 %)Lync
1730 (0.507 %)Confluence
1829 (0.490 %)CMS
1829 (0.490 %)Documentum
1921 (0.355 %)Office Communications Server
IT Contractor Job Market, Applications CategoryApplications
1689 (11.64 %)MS Office
2664 (11.22 %)MS Excel
3236 (3.987 %)MS Visio
4201 (3.396 %)MS Project
5166 (2.805 %)MS PowerPoint
615 (0.253 %)Spreadsheet
713 (0.220 %)Office 365
84 (0.068 %)Photoshop
84 (0.068 %)InDesign
93 (0.051 %)Open Workbench
93 (0.051 %)DeltaView
101 (0.017 %)FastStats
101 (0.017 %)PowerPivot
101 (0.017 %)InfoPath
101 (0.017 %)Acrobat
IT Contractor Job Market, Business Applications CategoryBusiness Applications
154 (0.912 %)Remedy ITSM
231 (0.524 %)Oracle EBS
320 (0.338 %)assyst
418 (0.304 %)Dynamics CRM
517 (0.287 %)Oracle 11i
616 (0.270 %)RMDS
715 (0.253 %)CA Clarity
812 (0.203 %)Maximo
812 (0.203 %)Teamcenter
911 (0.186 %)Oracle EBS R12
911 (0.186 %)SAP ERP
109 (0.152 %)SAP Oil and Gas
118 (0.135 %)Oracle Applications
118 (0.135 %)ION MarketView
127 (0.118 %)Cerner Millennium
136 (0.101 %)SAP R/3
136 (0.101 %)SAP FI
136 (0.101 %)SAP CO
136 (0.101 %)SAP FI/CO
136 (0.101 %)Rolfe and Nolan
IT Contractor Job Market, Communications & Networking CategoryCommunications & Networking
1310 (5.237 %)LAN
1310 (5.237 %)TCP/IP
2308 (5.204 %)WAN
3296 (5.001 %)SAN
4259 (4.376 %)Firewall
5215 (3.632 %)DNS
6207 (3.497 %)Internet
7181 (3.058 %)VPN
8133 (2.247 %)DHCP
9107 (1.808 %)VoIP
10101 (1.706 %)LDAP
1196 (1.622 %)Wireless
1290 (1.521 %)Network Security
1379 (1.335 %)HTTP
1477 (1.301 %)NAS
1568 (1.149 %)Cisco ASA
1659 (0.997 %)SSL
1757 (0.963 %)VLAN
1846 (0.777 %)FTP
1945 (0.760 %)MPLS
IT Contractor Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
1392 (6.623 %)SQL Server
2123 (2.078 %)SQL Server 2005
394 (1.588 %)SQL Server 2008
492 (1.554 %)MySQL
564 (1.081 %)Oracle 10g
564 (1.081 %)Oracle 11g
660 (1.014 %)Data Warehouse
752 (0.879 %)RDBMS
845 (0.760 %)Crystal Reports
944 (0.743 %)Oracle 8/8i
1043 (0.726 %)DB2
1043 (0.726 %)SQL Server Analysis Services
1142 (0.710 %)SQL Server Integration Services
1237 (0.625 %)MS Access
1331 (0.524 %)SQLPlus
1430 (0.507 %)SQL Server Reporting Services
1524 (0.405 %)Microsoft Analysis Services
1623 (0.389 %)Sybase ASE
1623 (0.389 %)Sybase IQ
1623 (0.389 %)TOAD
IT Contractor Job Market, Development Applications CategoryDevelopment Applications
159 (0.997 %)JIRA
238 (0.642 %)Visual Studio
336 (0.608 %)ClearCase
428 (0.473 %)LoadRunner
527 (0.456 %)Subversion
626 (0.439 %)MSI
724 (0.405 %)Introscope
821 (0.355 %)Team Foundation Server
916 (0.270 %)Oracle Forms
916 (0.270 %)ClearQuest
1014 (0.237 %)Ant
1113 (0.220 %)FishEye
1212 (0.203 %)Maven
1311 (0.186 %)QuickTest Pro
147 (0.118 %)NUnit
147 (0.118 %)JUnit
155 (0.084 %)SAP CE
155 (0.084 %)PEAR
155 (0.084 %)Oracle APEX
155 (0.084 %)RequisitePro
IT Contractor Job Market, General CategoryGeneral
11180 (19.94 %)Finance
2485 (8.194 %)Banking
3281 (4.747 %)Telecoms
4204 (3.447 %)Investment Banking
5145 (2.450 %)Retail
6107 (1.808 %)Front Office
7103 (1.740 %)Legal
8100 (1.689 %)Financial Institution
989 (1.504 %)Back Office
1053 (0.895 %)Billing
1145 (0.760 %)Law
1240 (0.676 %)Local Government
1240 (0.676 %)German Language
1335 (0.591 %)French Language
1335 (0.591 %)Marketing
1426 (0.439 %)Manufacturing
1525 (0.422 %)Publishing
1616 (0.270 %)Games
1715 (0.253 %)Pharmaceutical
1814 (0.237 %)Retail Banking
IT Contractor Job Market, Job Titles CategoryJob Titles
11578 (26.66 %)Analyst
2505 (8.532 %)Project Manager
3504 (8.515 %)Service Manager
4462 (7.805 %)Support Analyst
5411 (6.944 %)Service Analyst
6281 (4.747 %)Service Desk Analyst
7280 (4.731 %)Consultant
8267 (4.511 %)Architect
9250 (4.224 %)Administrator
10241 (4.072 %)Business Analyst
11221 (3.734 %)Support Engineer
12204 (3.447 %)Applications Support
13169 (2.855 %)Delivery Manager
14158 (2.669 %)Services Delivery Manager
15156 (2.636 %)Developer
16139 (2.348 %)2nd Line Support
17135 (2.281 %)Desktop Support
18122 (2.061 %)Helpdesk Analyst
19113 (1.909 %)Applications Support Analyst
20111 (1.875 %)1st Line Support
IT Contractor Job Market, Miscellaneous CategoryMiscellaneous
1222 (3.751 %)Blackberry
2141 (2.382 %)Management Information System
3120 (2.027 %)Clustering
4105 (1.774 %)CMDB
582 (1.385 %)Mainframe
677 (1.301 %)Fixed Income
770 (1.183 %)NHS
869 (1.166 %)PMI
967 (1.132 %)Derivative
1063 (1.064 %)Computer Science
1152 (0.879 %)Replication
1245 (0.760 %)Hedge funds
1342 (0.710 %)Video Conferencing
1342 (0.710 %)PKI
1342 (0.710 %)Client/Server
1440 (0.676 %)Foreign Exchange (FX)
1537 (0.625 %)Fat Client
1537 (0.625 %)Thin Client
1636 (0.608 %)Cloud Computing
1735 (0.591 %)CLARiiON
IT Contractor Job Market, Operating Systems CategoryOperating Systems
11661 (28.06 %)Windows
2651 (11.00 %)UNIX
3566 (9.562 %)Linux
4477 (8.059 %)Windows XP
5414 (6.994 %)Windows Server 2008
6388 (6.555 %)Windows Server 2003
7383 (6.471 %)Windows 7
8188 (3.176 %)Solaris
9104 (1.757 %)Red Hat Enterprise Linux
10102 (1.723 %)AIX
1188 (1.487 %)Windows Vista
1275 (1.267 %)HPUX
1352 (0.879 %)Windows 2000
1442 (0.710 %)Mac OS X
1532 (0.541 %)Windows 2000 Server
1629 (0.490 %)Oracle Linux
1722 (0.372 %)CentOS
1821 (0.355 %)zOS
1917 (0.287 %)Windows NT
2013 (0.220 %)MVS
IT Contractor Job Market, Processes & Methodologies CategoryProcesses & Methodologies
11227 (20.73 %)Service Management
2965 (16.30 %)Project Management
3888 (15.00 %)PRINCE2
4837 (14.14 %)Service Delivery
5658 (11.12 %)Change Management
6422 (7.130 %)Problem Management
7357 (6.031 %)Configuration Management
8339 (5.727 %)Incident Management
9337 (5.694 %)ITIL V3
10332 (5.609 %)ITSM
11323 (5.457 %)Migration
12282 (4.764 %)Release Management
13265 (4.477 %)Stakeholder Management
14214 (3.615 %)Risk Management
15165 (2.788 %)ITIL V2
16163 (2.754 %)Continuous Improvement
16163 (2.754 %)Business Analysis
17158 (2.669 %)Disaster Recovery
17158 (2.669 %)PRINCE
18156 (2.636 %)Change Control
IT Contractor Job Market, Programming Languages CategoryProgramming Languages
1576 (9.731 %)SQL
2324 (5.474 %)Java
3158 (2.669 %)Perl
4151 (2.551 %)Shell Script
4151 (2.551 %)VB
5111 (1.875 %)C
681 (1.368 %)JavaScript
778 (1.318 %)C#
869 (1.166 %)PL/SQL
869 (1.166 %)Python
964 (1.081 %)PowerShell
1053 (0.895 %)C++
1147 (0.794 %)VB6
1243 (0.726 %)VBScript
1243 (0.726 %)VBA
1340 (0.676 %)Korn
1437 (0.625 %)Ruby
1536 (0.608 %)PHP
1632 (0.541 %)VB.NET
1728 (0.473 %)T-SQL
IT Contractor Job Market, Qualifications CategoryQualifications
1630 (10.64 %)ITIL Certification
2547 (9.241 %)Security Cleared
3442 (7.467 %)Microsoft Certification
4395 (6.673 %)Degree
5339 (5.727 %)SC Cleared
6272 (4.595 %)MCSE
7233 (3.936 %)Cisco Certification
8166 (2.805 %)CCNA
9159 (2.686 %)MCP
10155 (2.619 %)DV Cleared
11131 (2.213 %)PRINCE2 Certification
12129 (2.179 %)PMI Certification
13127 (2.146 %)ISEB
1492 (1.554 %)CCNP
1589 (1.504 %)MCSA
1688 (1.487 %)PMP
1786 (1.453 %)CISSP
1885 (1.436 %)MCITP
1969 (1.166 %)PRINCE2 Practitioner
2054 (0.912 %)VMware Certified Professional (VCP)
IT Contractor Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
1553 (9.343 %)SLA
2158 (2.669 %)COBIT
3128 (2.163 %)QA
484 (1.419 %)ISO/IEC 27001
568 (1.149 %)Sarbanes-Oxley
658 (0.980 %)ISO 9001
747 (0.794 %)PCI DSS
825 (0.422 %)TickIT
825 (0.422 %)EFQM
922 (0.372 %)COSO
1014 (0.237 %)ISO/IEC 20000
1112 (0.203 %)ISO 9000
1211 (0.186 %)Data Quality
136 (0.101 %)Basel II
136 (0.101 %)Basel III
145 (0.084 %)Solvency II
145 (0.084 %)BS7799
153 (0.051 %)GxP
162 (0.034 %)BS15000
162 (0.034 %)BS25999
IT Contractor Job Market, System Software CategorySystem Software
1806 (13.62 %)Active Directory
2284 (4.798 %)VMware Infrastructure
388 (1.487 %)VMware ESX
487 (1.470 %)vSphere
570 (1.183 %)XenApp
640 (0.676 %)Hyper-V
734 (0.574 %)XenDesktop
829 (0.490 %)Veritas Cluster Server
829 (0.490 %)Microsoft Virtual Server
928 (0.473 %)NFS
928 (0.473 %)VMware ESXi
1026 (0.439 %)Terminal Services
1121 (0.355 %)Oracle RAC
1215 (0.253 %)SRDF
1215 (0.253 %)ISA Server
1314 (0.237 %)Citrix Presentation Server
1314 (0.237 %)Xen
1413 (0.220 %)XenServer
1511 (0.186 %)Samba
1511 (0.186 %)MetaFrame
IT Contractor Job Market, Systems Management CategorySystems Management
1132 (2.230 %)SCCM
276 (1.284 %)NetBackup
276 (1.284 %)OpenView
375 (1.267 %)SCOM
472 (1.216 %)Tivoli
563 (1.064 %)Nagios
653 (0.895 %)Systems Management Server (SMS)
736 (0.608 %)OVSD
835 (0.591 %)HP Quality Center
932 (0.541 %)Tivoli Storage Manager
1031 (0.524 %)EMC NetWorker
1031 (0.524 %)Backup Exec
1127 (0.456 %)WSUS
1226 (0.439 %)Control-M
1324 (0.405 %)CA SiteMinder
1422 (0.372 %)Netcool
1521 (0.355 %)Zenoss
1620 (0.338 %)Tivoli Monitoring
1620 (0.338 %)HP SIM
1718 (0.304 %)CiscoWorks
IT Contractor Job Market, Vendors CategoryVendors
11243 (21.00 %)Microsoft
2580 (9.799 %)Oracle
3465 (7.856 %)Citrix
4463 (7.822 %)VMware
5447 (7.552 %)HP
6439 (7.417 %)Cisco
7328 (5.541 %)Remedy
8195 (3.294 %)IBM
9159 (2.686 %)SAP
10148 (2.500 %)Red Hat
11130 (2.196 %)EMC
12109 (1.842 %)CheckPoint
13100 (1.689 %)NetApp
1498 (1.656 %)CA
1596 (1.622 %)Sun
1683 (1.402 %)Avaya
1777 (1.301 %)Juniper
1876 (1.284 %)Symantec
1970 (1.183 %)Lotus
2065 (1.098 %)Veritas