The first table below looks at the demand for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 24 26 28
Rank change year-on-year
+2 +2
Contract jobs citing ITIL 3409 2953 3079
As % of all contract IT jobs located in the UK 6.47% 5.89% 5.39%
As % of the Processes & Methodologies category 8.73% 8.09% 7.66%
Number of daily rates quoted 1941 1558 1498
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£355 £363 £370
Average daily rate % change year-on-year
-2.06% -2.02%
90% offered a daily rate of more than £175 £175 £190
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £338 £325 £325
% change year-on-year
+3.84% -
Number of hourly rates quoted 339 231 249
Average hourly rate £15.50 £19.00 £16.50
Average hourly rate % change year-on-year
-18.42% +15.15%
90% offered a hourly rate of more than £10.05 £11.55 £11.50
10% offered a hourly rate of more than £27.50 £42.40 £37.50
UK excluding London average hourly rate £16.00 £18.00 £15.00
% change year-on-year
-11.11% +20.00%
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
39028 36522 40170
As % of all contract IT jobs located in the UK 74.08% 72.85% 70.27%
Number of daily rates quoted 24228 22021 22957
Average daily rate £400 £410 £400
Average daily rate % change year-on-year
-2.43% +2.50%
90% offered a daily rate of more than £275 £273 £270
10% offered a daily rate of more than £563 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1171 1067 1398
Average hourly rate £25.00 £30.00 £30.00
Average hourly rate % change year-on-year
-16.66% -
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.00 £46.00 £45.00
UK excluding London average hourly rate £27.00 £31.00 £30.00
% change year-on-year
-12.90% +3.33%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 11 July 2014.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 11 July 2014.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 3159 £360 -1.36% 807
London 0 1252 £388 -3.12% 298
South East +3 757 £339 -6.55% 171
City of London +1 318 £375 -3.22% 102
East of England +3 250 £350 +21.73% 62
South West +19 235 £375 +17.18% 59
Berkshire +9 201 £345 +2.22% 31
Hampshire +8 198 £350 -10.25% 57
North West -10 189 £300 -0.82% 46
West Midlands +14 186 £325 - 56
Yorkshire -2 158 £320 +6.48% 63
Scotland +24 146 £313 +1.62% 31
Buckinghamshire -2 130 £350 +12.90% 18
West Yorkshire +5 115 £340 +8.80% 41
Milton Keynes -1 106 £350 +12.90% 11
Surrey -6 90 £338 -3.57% 28
Leeds +12 87 £340 +6.66% 26
Cheshire -5 78 £300 -5.21% 10
Cambridgeshire +9 77 £388 +3.33% 22
East Midlands +12 71 £325 -4.41% 40
Reading +2 71 £375 +15.38% 14
Essex +10 68 £400 +131.88% 7
Manchester -7 67 £268 -10.83% 26
Cambridge +8 52 £388 -3.12% 13
Wiltshire +7 51 £250 -37.50% 18
West Sussex +10 49 £225 -40.00% 14
Birmingham +18 48 £425 +37.09% 28
Somerset +4 48 £375 +15.38% 8
Hertfordshire +2 43 £319 -17.74% 18
Bristol +2 41 £425 +54.54% 16

ITIL
Top 30 Related IT Skills

For the 6 months to 11 July 2014, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2301 (32.43%) Windows
2 1735 (24.45%) Service Management
3 1661 (23.41%) Microsoft
4 1287 (18.14%) Active Directory
5 1248 (17.59%) Finance
6 1048 (14.77%) PRINCE2
7 1030 (14.52%) Service Delivery
8 1027 (14.47%) Project Management
9 1013 (14.28%) Security Cleared
10 952 (13.42%) MS Office
11 887 (12.50%) ITIL Certification
12 875 (12.33%) MS Excel
13 757 (10.67%) Windows 7
14 751 (10.58%) VMware
15 738 (10.40%) Change Management
16 700 (9.87%) SLA
17 691 (9.74%) Oracle
18 685 (9.65%) SC Cleared
19 671 (9.46%) SQL
20 628 (8.85%) Citrix
21 618 (8.71%) Cisco
22 615 (8.67%) Windows Server 2008
23 607 (8.56%) HP
24 594 (8.37%) UNIX
25 569 (8.02%) ITSM
26 556 (7.84%) Linux
27 544 (7.67%) Incident Management
28 523 (7.37%) Windows XP
29 506 (7.13%) Microsoft Certification
30 503 (7.09%) MS Exchange

ITIL
Top Related IT Skills by Category

For the 6 months to 11 July 2014, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 503 (7.09%) MS Exchange
2 449 (6.33%) SharePoint
3 244 (3.44%) Exchange Server 2010
4 191 (2.69%) IIS
5 157 (2.21%) Blackberry Enterprise Server
6 140 (1.97%) IBM Notes
7 118 (1.66%) WebSphere
8 117 (1.65%) Lync
9 106 (1.49%) Exchange Server 2003
10 87 (1.23%) Apache
10 87 (1.23%) Exchange Server 2007
11 82 (1.16%) WebLogic
12 78 (1.10%) Tomcat
13 75 (1.06%) CMS
14 72 (1.01%) SharePoint 2010
15 50 (0.70%) SharePoint 2013
16 45 (0.63%) Exchange Server 2013
17 43 (0.61%) WebSphere Application Server
18 39 (0.55%) BizTalk Server
19 31 (0.44%) SAS
Applications
1 952 (13.42%) MS Office
2 875 (12.33%) MS Excel
3 181 (2.55%) MS Project
4 171 (2.41%) MS Visio
5 164 (2.31%) MS PowerPoint
6 28 (0.39%) InfoPath
7 23 (0.32%) Spreadsheet
8 9 (0.13%) Acrobat
9 3 (0.042%) PowerPivot
9 3 (0.042%) AutoCAD
10 2 (0.028%) Fireworks
10 2 (0.028%) Photoshop
10 2 (0.028%) SPSS
11 1 (0.014%) CorelDRAW
11 1 (0.014%) Stata
11 1 (0.014%) Adobe Captivate
11 1 (0.014%) Open Workbench
Business Applications
1 174 (2.45%) Remedy ITSM
2 53 (0.75%) Oracle EBS
3 37 (0.52%) Oracle Applications
4 31 (0.44%) assyst
5 23 (0.32%) Oracle EBS R12
6 21 (0.30%) SAP Oil and Gas
7 17 (0.24%) SAP SM
8 16 (0.23%) SAP CRM
9 15 (0.21%) Dynamics CRM
10 12 (0.17%) Cognos Business Intelligence
11 11 (0.16%) Remedy AR System
11 11 (0.16%) SAP FI
12 10 (0.14%) SAP FI/CO
12 10 (0.14%) SAP CO
13 9 (0.13%) Maximo
13 9 (0.13%) Cognos TM1
13 9 (0.13%) Endur
13 9 (0.13%) Agresso
13 9 (0.13%) SAP SD
13 9 (0.13%) SAP IS-U
Cloud Services
1 87 (1.23%) SaaS
1 87 (1.23%) Office 365
2 36 (0.51%) Microsoft Azure
3 33 (0.47%) IaaS
4 28 (0.39%) Amazon AWS
5 26 (0.37%) Cloud Computing
6 8 (0.11%) Google Apps
7 6 (0.085%) PaaS
8 5 (0.070%) GitHub
9 2 (0.028%) IBM SmartCloud
9 2 (0.028%) Amazon EC2
10 1 (0.014%) Amazon S3
10 1 (0.014%) Force.com
10 1 (0.014%) Heroku
10 1 (0.014%) Google App Engine
Communications & Networking
1 430 (6.06%) Firewall
2 362 (5.10%) LAN
3 358 (5.05%) SAN
4 352 (4.96%) WAN
5 351 (4.95%) DNS
6 287 (4.05%) TCP/IP
7 235 (3.31%) DHCP
8 213 (3.00%) VPN
9 184 (2.59%) Internet
10 155 (2.18%) VoIP
11 142 (2.00%) Wireless
12 112 (1.58%) Network Security
13 108 (1.52%) MPLS
14 87 (1.23%) SSL
15 82 (1.16%) LDAP
16 71 (1.00%) HTTP
17 67 (0.94%) Cisco ASA
18 64 (0.90%) NAS
19 54 (0.76%) VLAN
20 50 (0.70%) IP Telephony
Database & Business Intelligence
1 476 (6.71%) SQL Server
2 242 (3.41%) Oracle Database
3 124 (1.75%) SQL Server 2008
4 109 (1.54%) Data Warehouse
5 91 (1.28%) Oracle Database 11g
6 87 (1.23%) SQL Server Reporting Services
7 77 (1.09%) Relational Database
8 75 (1.06%) SQL Server 2005
9 72 (1.01%) Oracle Database 10g
10 71 (1.00%) SQL Server Integration Services
11 63 (0.89%) MySQL
12 55 (0.78%) SQL Server Analysis Services
13 46 (0.65%) Oracle Reports
13 46 (0.65%) RDBMS
14 39 (0.55%) SQL Server 2012
15 37 (0.52%) DB2
16 30 (0.42%) Oracle BI EE
17 23 (0.32%) Oracle ODI
17 23 (0.32%) SQL Server 2000
18 22 (0.31%) Crystal Reports
Development Applications
1 42 (0.59%) JIRA
2 38 (0.54%) Jenkins
3 36 (0.51%) Subversion
3 36 (0.51%) MSI
4 31 (0.44%) Team Foundation Server
5 29 (0.41%) Oracle Forms
6 27 (0.38%) Git (software)
7 25 (0.35%) Visual Studio
8 24 (0.34%) Hudson
9 19 (0.27%) Maven
10 18 (0.25%) Eclipse
11 17 (0.24%) Ant
12 16 (0.23%) StarTeam
13 15 (0.21%) Toad
14 11 (0.16%) ClearQuest
15 10 (0.14%) Selenium
16 8 (0.11%) TeamCity
16 8 (0.11%) ClearCase
16 8 (0.11%) InstallShield
16 8 (0.11%) SQL Server Management Studio (SSMS)
General
1 1248 (17.59%) Finance
2 466 (6.57%) Banking
3 395 (5.57%) Telecoms
4 210 (2.96%) Retail
5 153 (2.16%) Legal
6 146 (2.06%) Investment Banking
7 113 (1.59%) Law
8 80 (1.13%) Manufacturing
9 78 (1.10%) Back Office
10 74 (1.04%) Front Office
10 74 (1.04%) Local Government
11 51 (0.72%) Marketing
11 51 (0.72%) Publishing
12 48 (0.68%) Advertising
12 48 (0.68%) Pharmaceutical
12 48 (0.68%) Financial Institution
13 42 (0.59%) Billing
14 21 (0.30%) Military
15 20 (0.28%) Games
16 18 (0.25%) French Language
Job Titles
1 1866 (26.30%) Analyst
2 657 (9.26%) Service Analyst
3 562 (7.92%) Project Manager
4 535 (7.54%) Service Manager
5 470 (6.62%) Support Analyst
6 445 (6.27%) Service Desk Analyst
7 365 (5.14%) Architect
8 318 (4.48%) Consultant
9 311 (4.38%) Support Engineer
10 298 (4.20%) Administrator
11 236 (3.33%) 2nd Line Support
12 235 (3.31%) Delivery Manager
13 220 (3.10%) 1st Line Support
14 200 (2.82%) Applications Support
14 200 (2.82%) Services Delivery Manager
15 192 (2.71%) Business Analyst
16 185 (2.61%) Desktop Support
17 146 (2.06%) Developer
18 139 (1.96%) Network Engineer
19 138 (1.95%) Incident Manager
Libraries, Frameworks & Software Standards
1 191 (2.69%) Web Services
2 188 (2.65%) .NET
3 174 (2.45%) XML
4 150 (2.11%) Middleware
5 108 (1.52%) HTML
6 70 (0.99%) CSS
7 64 (0.90%) SOAP
8 49 (0.69%) JSP
9 46 (0.65%) J2EE
10 42 (0.59%) ASP.NET
11 39 (0.55%) Oracle Fusion
12 36 (0.51%) REST
13 31 (0.44%) WebSphere MQ
14 27 (0.38%) Ajax
14 27 (0.38%) Application Packaging
15 24 (0.34%) JMS
16 23 (0.32%) .NET Framework
17 20 (0.28%) XML Schema
18 19 (0.27%) XSL
18 19 (0.27%) WSDL
Miscellaneous
1 396 (5.58%) Management Information System
2 280 (3.95%) Blackberry
3 201 (2.83%) CMDB
4 132 (1.86%) Clustering
5 108 (1.52%) NHS
6 104 (1.47%) Replication
7 102 (1.44%) Thin Client
7 102 (1.44%) Fat Client
7 102 (1.44%) Computer Science
8 89 (1.25%) PMI
9 72 (1.01%) Mainframe
10 70 (0.99%) Statistics
11 54 (0.76%) Client/Server
12 53 (0.75%) Data Protection Act
13 48 (0.68%) iPhone
13 48 (0.68%) Open Source
14 45 (0.63%) Enterprise Software
15 44 (0.62%) iPad
16 40 (0.56%) Handset
17 38 (0.54%) Video Conferencing
Operating Systems
1 2301 (32.43%) Windows
2 757 (10.67%) Windows 7
3 615 (8.67%) Windows Server 2008
4 594 (8.37%) UNIX
5 556 (7.84%) Linux
6 523 (7.37%) Windows XP
7 475 (6.69%) Windows Server 2003
8 199 (2.80%) Windows Server 2012
9 181 (2.55%) Solaris
10 148 (2.09%) Red Hat Enterprise Linux
11 110 (1.55%) Windows 8
12 70 (0.99%) AIX
13 62 (0.87%) Mac OS X
14 54 (0.76%) Apple iOS
15 53 (0.75%) Windows Vista
16 51 (0.72%) Android
17 49 (0.69%) Windows 2000
18 35 (0.49%) HPUX
19 28 (0.39%) CentOS
20 20 (0.28%) Windows 2000 Server
Processes & Methodologies
1 1735 (24.45%) Service Management
2 1048 (14.77%) PRINCE2
3 1030 (14.52%) Service Delivery
4 1027 (14.47%) Project Management
5 738 (10.40%) Change Management
6 569 (8.02%) ITSM
7 544 (7.67%) Incident Management
8 471 (6.64%) ITIL V3
9 456 (6.43%) Problem Management
10 449 (6.33%) Stakeholder Management
11 424 (5.98%) Configuration Management
12 398 (5.61%) Migration
13 281 (3.96%) Disaster Recovery
14 247 (3.48%) Release Management
15 234 (3.30%) Risk Management
16 209 (2.95%) TOGAF
17 203 (2.86%) PRINCE
18 194 (2.73%) Continuous Improvement
19 189 (2.66%) Root Cause Analysis
20 181 (2.55%) Asset Management
Programming Languages
1 671 (9.46%) SQL
2 259 (3.65%) PowerShell
3 231 (3.26%) Java
4 147 (2.07%) C
5 131 (1.85%) Perl
6 123 (1.73%) JavaScript
7 111 (1.56%) Shell Script
8 100 (1.41%) PL/SQL
9 95 (1.34%) VB
10 82 (1.16%) C#
11 63 (0.89%) VBScript
12 59 (0.83%) T-SQL
13 49 (0.69%) Python
14 35 (0.49%) C++
15 34 (0.48%) Bash Shell
16 25 (0.35%) PHP
17 23 (0.32%) VB.NET
18 21 (0.30%) VBA
19 20 (0.28%) Korn
20 19 (0.27%) COBOL
Qualifications
1 1013 (14.28%) Security Cleared
2 887 (12.50%) ITIL Certification
3 685 (9.65%) SC Cleared
4 506 (7.13%) Microsoft Certification
5 502 (7.08%) Degree
6 280 (3.95%) MCSE
7 245 (3.45%) Cisco Certification
8 234 (3.30%) DV Cleared
9 230 (3.24%) MCP
10 190 (2.68%) PMI Certification
11 168 (2.37%) PRINCE2 Certification
12 167 (2.35%) CCNA
13 133 (1.87%) PRINCE2 Practitioner
14 123 (1.73%) CISSP
15 121 (1.71%) ISEB
16 116 (1.63%) PMP
17 113 (1.59%) CCNP
18 110 (1.55%) MCITP
19 105 (1.48%) MCSA
20 73 (1.03%) MCTS
Quality Assurance & Compliance
1 700 (9.87%) SLA
2 160 (2.26%) QA
3 149 (2.10%) COBIT
4 145 (2.04%) ISO/IEC 27001
5 109 (1.54%) ISO 9001
6 78 (1.10%) Sarbanes-Oxley
7 33 (0.47%) PCI DSS
8 31 (0.44%) P3O
9 16 (0.23%) ISO 9000
10 14 (0.20%) JSP 440
11 12 (0.17%) BS15000
12 11 (0.16%) Data Quality
13 7 (0.099%) BS25999
14 6 (0.085%) ISO/IEC 20000
14 6 (0.085%) GxP
15 5 (0.070%) ISO 14001
16 4 (0.056%) HL7
17 3 (0.042%) BS7799
17 3 (0.042%) Solvency II
18 2 (0.028%) TickIT
System Software
1 1287 (18.14%) Active Directory
2 461 (6.50%) VMware Infrastructure
3 151 (2.13%) Hyper-V
4 146 (2.06%) XenApp
5 134 (1.89%) vSphere
6 93 (1.31%) VMware ESX
7 72 (1.01%) Microsoft App-V
7 72 (1.01%) VMware ESXi
8 61 (0.86%) XenDesktop
8 61 (0.86%) Oracle RAC
9 50 (0.70%) Oracle RMAN
10 41 (0.58%) XenServer
11 30 (0.42%) Citrix Presentation Server
12 21 (0.30%) Xen
12 21 (0.30%) Tivoli Workload Scheduler
13 20 (0.28%) vCloud
14 19 (0.27%) ISA Server
15 18 (0.25%) Terminal Services
15 18 (0.25%) NFS
16 15 (0.21%) NLBS
Systems Management
1 286 (4.03%) SCCM
2 130 (1.83%) SCOM
3 82 (1.16%) Tivoli
4 77 (1.09%) NetBackup
5 67 (0.94%) Backup Exec
6 62 (0.87%) WSUS
7 56 (0.79%) HP UCMDB
8 53 (0.75%) Data Guard
9 51 (0.72%) OpenView
10 50 (0.70%) Oracle Enterprise Manager
11 41 (0.58%) Systems Management Server (SMS)
11 41 (0.58%) Puppet
12 39 (0.55%) OpenView Configuration Management
13 35 (0.49%) EMC NetWorker
14 33 (0.47%) Norton AntiVirus
15 32 (0.45%) HP SIM
16 30 (0.42%) OVSD
17 23 (0.32%) McAfee ePO
17 23 (0.32%) Symantec Endpoint Protection
18 22 (0.31%) Cisco CUCM
Vendors
1 1661 (23.41%) Microsoft
2 751 (10.58%) VMware
3 691 (9.74%) Oracle
4 628 (8.85%) Citrix
5 618 (8.71%) Cisco
6 607 (8.56%) HP
7 328 (4.62%) Remedy
8 259 (3.65%) SAP
9 232 (3.27%) ServiceNow
10 216 (3.04%) IBM
11 163 (2.30%) Red Hat
12 161 (2.27%) BMC
13 157 (2.21%) CheckPoint
14 147 (2.07%) Lotus
15 138 (1.95%) Symantec
16 125 (1.76%) McAfee
17 124 (1.75%) EMC
18 116 (1.63%) Juniper
19 109 (1.54%) Dell
19 109 (1.54%) NetApp
London
TEKsystems
Rate: £300 - £400 per day
Posted: 16 hours ago
London
TEKsystems
Rate: £300 - £400 per day
Posted: 16 hours ago
London
Careerwise UK Limited
Rate: £300 - £375 per day
Posted: 18 hours ago
London
Careerwise UK Limited
Rate: £300 - £375 per day
Posted: Yesterday
Oldbury, West Midlands (County)
Network ITR
Rate: 450 to 500 per day GBP
Posted: Yesterday
Berkshire
Austin Fraser
Rate: £0.00 per hour + Negotiable
Posted: Yesterday
London
Eaglecliff
Rate: From £450 to £515 per day
Posted: Yesterday
Winchester, Hampshire
Connectus
Rate: £300 - £320 per day
Posted: Yesterday
London
Experis Ltd
Rate: £475 - £529 per day
Posted: Yesterday
London
Opilio Recruitment
Rate: £400 - 600 per day + Some Travel Expenses
Posted: Yesterday
London
Opilio Recruitment
Rate: £50k - 60k per year + Benefits
Posted: Yesterday
London
Experis Ltd
Rate: £400 - £450 per day
Posted: Yesterday
Colchester, Essex
Opilio Recruitment
Rate: £40k - 50k per year
Posted: Yesterday
London
Eaglecliff
Rate: Up to £400 per day
Posted: Yesterday
Preston, Lancashire
Experis Ltd
Rate: Market Rate Value
Posted: Yesterday
Essex
Executive Resource Group
Rate: Unspecified
Posted: Yesterday
Reading, Berkshire
Cititec
Rate: £250 - 350 per day
Posted: Yesterday
Northampton, Northamptonshire
Harvey Nash plc
Rate: £250 - £350 per day
Posted: Yesterday
London
Cititec
Rate: £250 - 325 per day
Posted: Yesterday
City, London
E-synergy Solutions
Rate: £300 - £350 per day
Posted: Yesterday