The table below looks at the statistics for ITIL skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 22 26 28
Rank change year-on-year
+4 +2
Contract jobs citing ITIL 3954 3454 3027
As % of all contract IT jobs located in the UK 6.75% 6.21% 5.75%
As % of the Processes & Methodologies category 8.66% 8.15% 7.67%
Number of daily rates quoted 2273 1966 1586
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £363 £350
Average daily rate % change year-on-year
+3.37% +3.64%
90% offered a daily rate of more than £189 £165 £175
10% offered a daily rate of more than £525 £520 £500
UK excluding London average daily rate £358 £350 £325
% change year-on-year
+2.14% +7.69%
Number of hourly rates quoted 283 311 287
Average hourly rate £16.32 £15.74 £17.50
Average hourly rate % change year-on-year
+3.68% -10.05%
90% offered a hourly rate of more than £11.50 £11.00 £11.90
10% offered a hourly rate of more than £37.09 £27.50 £40.60
UK excluding London average hourly rate £16.32 £15.77 £17.50
% change year-on-year
+3.48% -9.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
45650 42374 39473
As % of all contract IT jobs located in the UK 77.94% 76.20% 74.95%
Number of daily rates quoted 29733 26205 24236
Average daily rate £425 £410 £400
Average daily rate % change year-on-year
+3.65% +2.50%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 1234 1151 1099
Average hourly rate £31.44 £23.50 £29.00
Average hourly rate % change year-on-year
+33.78% -18.96%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £52.00 £50.00 £50.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

ITIL
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL within the UK as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in the UK

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL within the UK.

ITIL Daily Rate Trend in the UK

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 28 August 2015.

ITIL Daily Rate Histogram in the UK

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL within the UK.

ITIL Hourly Rate Trend in the UK

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL within the UK over the 3 months to 28 August 2015.

ITIL Hourly Rate Histogram in the UK

ITIL
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 3601 £375 +1.35% 864
London +2 1294 £400 +3.22% 273
South East +3 889 £363 +3.57% 185
North West +3 345 £375 +7.14% 69
City of London +3 301 £413 +9.27% 60
Hampshire +3 250 £363 -0.38% 41
East of England +1 243 £350 -9.09% 64
South West 0 242 £395 +1.93% 102
Yorkshire +9 230 £300 -3.61% 75
Berkshire +1 230 £363 -3.33% 56
Scotland +13 201 £350 +7.69% 32
West Midlands -6 172 £375 +9.89% 45
West Yorkshire +7 161 £323 -7.85% 49
Manchester +9 156 £325 +2.36% 42
Buckinghamshire +2 151 £378 +16.15% 19
Surrey +11 128 £375 +15.38% 42
Leeds +7 123 £300 -14.28% 42
Milton Keynes +5 120 £350 +16.66% 12
East Midlands +3 114 £338 -3.57% 42
Wiltshire +11 111 £400 - 31
Cheshire -5 92 £425 +6.25% 13
Edinburgh +16 82 £355 +33.96% 23
North East -2 75 £310 -9.81% 7
Reading +6 74 £400 - 28
Swindon +25 72 £400 -20.00% 23
Cambridgeshire -7 72 £400 +15.94% 13
Wales +13 70 £350 -6.66% 17
Birmingham 0 58 £333 -8.27% 28
Southampton +17 57 £363 +3.57% 8
Essex 0 57 £375 -11.76% 13

ITIL
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 2307 (30.43%) Windows
2 1995 (26.31%) Microsoft
3 1879 (24.78%) Service Management
4 1422 (18.75%) Finance
5 1326 (17.49%) Active Directory
6 1194 (15.75%) Project Management
7 1169 (15.42%) PRINCE2
8 1062 (14.01%) Security Cleared
9 1017 (13.41%) MS Office
10 983 (12.96%) Service Delivery
11 969 (12.78%) SQL
12 951 (12.54%) MS Excel
13 946 (12.48%) VMware
14 881 (11.62%) ITIL Certification
15 848 (11.18%) Change Management
16 831 (10.96%) Cisco
17 752 (9.92%) ITSM
18 735 (9.69%) SLA
19 695 (9.17%) Oracle
20 691 (9.11%) Citrix
21 684 (9.02%) Windows Server 2008
22 683 (9.01%) Windows 7
23 676 (8.92%) Analytical Skills
24 671 (8.85%) Linux
25 641 (8.45%) SC Cleared
26 632 (8.34%) Incident Management
27 604 (7.97%) SQL Server
28 602 (7.94%) HP
29 573 (7.56%) Data Centre
30 570 (7.52%) Firewall

ITIL
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT contractor jobs within the UK citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 517 (6.82%) SharePoint
2 459 (6.05%) MS Exchange
3 296 (3.90%) IIS
4 198 (2.61%) Exchange Server 2010
5 134 (1.77%) Lync
6 112 (1.48%) CMS
7 104 (1.37%) Apache
7 104 (1.37%) Exchange Server 2013
8 101 (1.33%) JBoss
9 98 (1.29%) Tomcat
10 93 (1.23%) IBM Notes
11 83 (1.09%) Blackberry Enterprise Server
12 80 (1.06%) WebLogic
13 79 (1.04%) WebSphere
14 76 (1.00%) BizTalk Server
15 62 (0.82%) Exchange Server 2007
16 59 (0.78%) SharePoint 2010
17 53 (0.70%) SharePoint 2013
18 38 (0.50%) Exchange Server 2003
18 38 (0.50%) WebSphere Application Server
Applications
1 1017 (13.41%) MS Office
2 951 (12.54%) MS Excel
3 242 (3.19%) MS Project
4 232 (3.06%) MS Visio
5 188 (2.48%) MS PowerPoint
6 33 (0.44%) Spreadsheet
7 8 (0.11%) Adobe Captivate
8 7 (0.092%) Acrobat
9 5 (0.066%) Open Workbench
10 2 (0.026%) MicroStation
10 2 (0.026%) Adobe Creative Suite
10 2 (0.026%) InfoPath
11 1 (0.013%) Shockwave
Business Applications
1 144 (1.90%) Remedy ITSM
2 52 (0.69%) Dynamics CRM
3 24 (0.32%) assyst
4 18 (0.24%) Maximo
4 18 (0.24%) Oracle EBS
5 16 (0.21%) Oracle Applications
5 16 (0.21%) RMDS
5 16 (0.21%) SAP Oil and Gas
6 13 (0.17%) Dynamics AX
6 13 (0.17%) SAP CRM
6 13 (0.17%) Oracle ERP
6 13 (0.17%) Agresso
6 13 (0.17%) Remedy AR System
7 12 (0.16%) SAP ERP
7 12 (0.16%) SAP FI
8 11 (0.15%) WebTrends
8 11 (0.15%) SAP CO
8 11 (0.15%) SAP FI/CO
8 11 (0.15%) Oracle BPM
9 9 (0.12%) SAP BPC
Cloud Services
1 156 (2.06%) Office 365
2 97 (1.28%) SaaS
3 86 (1.13%) Amazon AWS
4 81 (1.07%) Microsoft Azure
5 30 (0.40%) PaaS
6 28 (0.37%) Cloud Computing
7 22 (0.29%) IaaS
8 11 (0.15%) Google Apps
8 11 (0.15%) Google Analytics
9 9 (0.12%) Heroku
9 9 (0.12%) Adobe Analytics
10 5 (0.066%) Amazon EC2
10 5 (0.066%) Yammer
11 3 (0.040%) Symantec.cloud
12 2 (0.026%) SoftLayer
12 2 (0.026%) Veeva
12 2 (0.026%) Google Drive
13 1 (0.013%) SuccessFactors
13 1 (0.013%) IBM SmartCloud
13 1 (0.013%) Amazon S3
Communications & Networking
1 570 (7.52%) Firewall
2 514 (6.78%) WAN
3 496 (6.54%) LAN
4 411 (5.42%) DNS
5 407 (5.37%) SAN
6 359 (4.73%) TCP/IP
7 315 (4.15%) DHCP
8 252 (3.32%) VPN
9 249 (3.28%) Internet
10 205 (2.70%) Network Security
11 170 (2.24%) SSL
12 155 (2.04%) Cisco ASA
13 144 (1.90%) MPLS
14 140 (1.85%) VoIP
15 138 (1.82%) Wireless
16 125 (1.65%) NAS
17 105 (1.38%) LDAP
18 103 (1.36%) OSPF
19 99 (1.31%) VLAN
20 93 (1.23%) BGP
Database & Business Intelligence
1 604 (7.97%) SQL Server
2 188 (2.48%) Oracle Database
3 126 (1.66%) SQL Server 2008
4 124 (1.64%) SQL Server Reporting Services
5 101 (1.33%) Data Warehouse
5 101 (1.33%) SQL Server Integration Services
6 89 (1.17%) Relational Database
7 76 (1.00%) Oracle Database 11g
8 71 (0.94%) MySQL
9 60 (0.79%) SQL Server 2012
10 59 (0.78%) Oracle Reports
11 57 (0.75%) SQL Server 2005
12 52 (0.69%) Oracle Database 10g
13 47 (0.62%) DB2
14 43 (0.57%) SQL Server Analysis Services
15 35 (0.46%) PostgreSQL
15 35 (0.46%) RDBMS
16 33 (0.44%) Big Data
17 32 (0.42%) Crystal Reports
18 30 (0.40%) BusinessObjects
Development Applications
1 84 (1.11%) Team Foundation Server
2 80 (1.06%) JIRA
3 67 (0.88%) Subversion
4 66 (0.87%) Jenkins
5 53 (0.70%) Visual Studio
6 48 (0.63%) Ant
6 48 (0.63%) Maven
7 45 (0.59%) Git (software)
8 28 (0.37%) Gradle
9 27 (0.36%) Oracle APEX
10 22 (0.29%) Selenium
11 20 (0.26%) VSS/SourceSafe
11 20 (0.26%) TeamCity
12 17 (0.22%) MSBuild
12 17 (0.22%) JUnit
12 17 (0.22%) Toad
13 16 (0.21%) Atlassian Bamboo
14 15 (0.20%) Artifactory
15 13 (0.17%) ClearCase
15 13 (0.17%) AdminStudio
General
1 1422 (18.75%) Finance
2 371 (4.89%) Banking
3 359 (4.73%) Telecoms
4 216 (2.85%) Retail
5 181 (2.39%) Legal
6 125 (1.65%) Law
7 108 (1.42%) Manufacturing
8 97 (1.28%) Investment Banking
9 73 (0.96%) Marketing
10 65 (0.86%) Back Office
11 58 (0.76%) Financial Institution
11 58 (0.76%) Local Government
12 49 (0.65%) Billing
13 48 (0.63%) Publishing
14 35 (0.46%) Front Office
15 33 (0.44%) Pharmaceutical
16 31 (0.41%) Advertising
17 28 (0.37%) Spanish Language
18 23 (0.30%) German Language
19 22 (0.29%) French Language
Job Titles
1 1837 (24.23%) Analyst
2 661 (8.72%) Service Manager
3 601 (7.93%) Project Manager
4 596 (7.86%) Service Analyst
5 478 (6.30%) Support Analyst
6 421 (5.55%) Service Desk Analyst
7 405 (5.34%) Architect
8 376 (4.96%) Consultant
9 305 (4.02%) Support Engineer
10 226 (2.98%) Applications Support
11 221 (2.91%) Developer
12 220 (2.90%) Infrastructure Engineer
13 219 (2.89%) 2nd Line Support
14 218 (2.88%) Delivery Manager
15 211 (2.78%) Business Analyst
16 208 (2.74%) Administrator
17 199 (2.62%) Services Delivery Manager
18 193 (2.55%) Network Engineer
19 192 (2.53%) 1st Line Support
20 183 (2.41%) Incident Manager
Libraries, Frameworks & Software Standards
1 271 (3.57%) .NET
2 243 (3.20%) Web Services
3 219 (2.89%) XML
4 204 (2.69%) HTML
5 173 (2.28%) Middleware
6 103 (1.36%) CSS
7 95 (1.25%) SOAP
8 85 (1.12%) ASP.NET
9 54 (0.71%) .NET Framework
10 50 (0.66%) jQuery
11 48 (0.63%) J2EE
12 45 (0.59%) REST
13 42 (0.55%) Ajax
14 39 (0.51%) JSP
15 38 (0.50%) Oracle Fusion
16 32 (0.42%) JMS
17 30 (0.40%) 802.1X
18 29 (0.38%) Java EE
19 25 (0.33%) Application Packaging
20 24 (0.32%) HTML5
Miscellaneous
1 676 (8.92%) Analytical Skills
2 573 (7.56%) Data Centre
3 365 (4.81%) Management Information System
4 234 (3.09%) CMDB
5 184 (2.43%) Blackberry
6 141 (1.86%) Computer Science
7 139 (1.83%) Clustering
8 103 (1.36%) NHS
9 99 (1.31%) PKI
10 94 (1.24%) Replication
11 86 (1.13%) Enterprise Software
12 78 (1.03%) PMI
13 68 (0.90%) Mainframe
14 66 (0.87%) Statistics
15 60 (0.79%) Fat Client
15 60 (0.79%) Thin Client
16 52 (0.69%) Performance Metrics
17 51 (0.67%) User Experience
18 50 (0.66%) Video Conferencing
19 49 (0.65%) iPad
Operating Systems
1 2307 (30.43%) Windows
2 684 (9.02%) Windows Server 2008
3 683 (9.01%) Windows 7
4 671 (8.85%) Linux
5 477 (6.29%) UNIX
6 415 (5.47%) Windows Server 2003
7 410 (5.41%) Windows Server 2012
8 295 (3.89%) Windows XP
9 167 (2.20%) Red Hat Enterprise Linux
10 157 (2.07%) Solaris
11 124 (1.64%) AIX
12 112 (1.48%) Windows 8
13 84 (1.11%) Android
14 58 (0.76%) Mac OS X
15 46 (0.61%) Apple iOS
16 45 (0.59%) Ubuntu
17 43 (0.57%) CentOS
18 40 (0.53%) Windows 2000 Server
19 26 (0.34%) zOS
20 25 (0.33%) Windows 2000
Processes & Methodologies
1 1879 (24.78%) Service Management
2 1194 (15.75%) Project Management
3 1169 (15.42%) PRINCE2
4 983 (12.96%) Service Delivery
5 848 (11.18%) Change Management
6 752 (9.92%) ITSM
7 632 (8.34%) Incident Management
8 539 (7.11%) Agile Software Development
9 528 (6.96%) Problem Management
10 526 (6.94%) Stakeholder Management
11 463 (6.11%) ITIL V3
12 421 (5.55%) Configuration Management
13 419 (5.53%) Migration
14 267 (3.52%) Change Control
15 250 (3.30%) Continuous Improvement
16 244 (3.22%) Information Security
17 243 (3.20%) Release Management
18 230 (3.03%) Risk Management
19 228 (3.01%) Disaster Recovery
20 214 (2.82%) CRM
Programming Languages
1 969 (12.78%) SQL
2 356 (4.70%) PowerShell
3 317 (4.18%) Java
4 194 (2.56%) JavaScript
5 148 (1.95%) Perl
6 124 (1.64%) Python
7 122 (1.61%) C#
8 121 (1.60%) VB
9 119 (1.57%) Shell Script
10 115 (1.52%) T-SQL
11 105 (1.38%) C
12 104 (1.37%) PL/SQL
13 80 (1.06%) VBScript
14 77 (1.02%) C++
15 48 (0.63%) Ruby
16 45 (0.59%) Bash Shell
17 29 (0.38%) VBA
18 28 (0.37%) PHP
19 27 (0.36%) VB.NET
20 19 (0.25%) Jython
Qualifications
1 1062 (14.01%) Security Cleared
2 881 (11.62%) ITIL Certification
3 641 (8.45%) SC Cleared
4 570 (7.52%) Degree
5 553 (7.29%) Microsoft Certification
6 400 (5.28%) Cisco Certification
7 292 (3.85%) MCSE
8 271 (3.57%) CCNA
9 246 (3.24%) DV Cleared
10 233 (3.07%) ITIL Foundation Certificate
11 195 (2.57%) CCNP
12 190 (2.51%) PMI Certification
13 177 (2.33%) MCP
14 160 (2.11%) CISSP
15 159 (2.10%) MCSA
16 141 (1.86%) PMP
16 141 (1.86%) PRINCE2 Certification
17 140 (1.85%) PRINCE2 Practitioner
18 118 (1.56%) MCITP
19 104 (1.37%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 735 (9.69%) SLA
2 235 (3.10%) ISO/IEC 27001
3 231 (3.05%) QA
4 127 (1.68%) COBIT
5 83 (1.09%) PCI DSS
6 70 (0.92%) Sarbanes-Oxley
7 58 (0.76%) ISO 9001
8 33 (0.44%) JSP 440
9 20 (0.26%) ISO 9000
10 16 (0.21%) Data Quality
11 15 (0.20%) P3O
11 15 (0.20%) COSO
12 14 (0.18%) TickIT
13 13 (0.17%) ISO/IEC 20000
14 11 (0.15%) HIPAA
15 10 (0.13%) BS7799
16 7 (0.092%) ISO/IEC 17799
17 4 (0.053%) PMBOK
18 3 (0.040%) GxP
19 2 (0.026%) GMP
System Software
1 1326 (17.49%) Active Directory
2 531 (7.00%) VMware Infrastructure
3 215 (2.84%) Hyper-V
4 167 (2.20%) vSphere
5 166 (2.19%) XenApp
6 94 (1.24%) VMware ESX
7 85 (1.12%) XenDesktop
7 85 (1.12%) VMware ESXi
8 75 (0.99%) Microsoft App-V
9 36 (0.47%) XenServer
10 32 (0.42%) NFS
10 32 (0.42%) vCloud
10 32 (0.42%) VMware Server
11 30 (0.40%) Oracle RAC
12 24 (0.32%) NLBS
13 23 (0.30%) Xen
14 21 (0.28%) Terminal Services
14 21 (0.28%) ISA Server
15 20 (0.26%) DFS Replication
15 20 (0.26%) UAG
Systems Management
1 324 (4.27%) SCCM
2 147 (1.94%) SCOM
3 74 (0.98%) Puppet
4 67 (0.88%) Tivoli
5 66 (0.87%) NetBackup
6 62 (0.82%) Backup Exec
6 62 (0.82%) WSUS
7 44 (0.58%) OpenView
8 41 (0.54%) OVSD
8 41 (0.54%) Opscode Chef
9 37 (0.49%) Nagios
10 35 (0.46%) BladeLogic
11 32 (0.42%) Tivoli Storage Manager
12 31 (0.41%) SCOrch
13 27 (0.36%) Cisco CUCM
14 25 (0.33%) Norton AntiVirus
15 24 (0.32%) Control-M
15 24 (0.32%) Forefront Identity Manager
16 23 (0.30%) ITRS Geneos
17 22 (0.29%) McAfee ePO
Vendors
1 1995 (26.31%) Microsoft
2 946 (12.48%) VMware
3 831 (10.96%) Cisco
4 695 (9.17%) Oracle
5 691 (9.11%) Citrix
6 602 (7.94%) HP
7 331 (4.37%) Remedy
8 259 (3.42%) ServiceNow
9 258 (3.40%) CheckPoint
9 258 (3.40%) SAP
10 212 (2.80%) IBM
11 195 (2.57%) BMC
12 189 (2.49%) Red Hat
13 185 (2.44%) F5
14 178 (2.35%) Juniper
15 169 (2.23%) NetApp
16 140 (1.85%) EMC
16 140 (1.85%) Symantec
17 133 (1.75%) Dell
18 128 (1.69%) McAfee
City, London
First Point
Rate: £450 - £500 per day
Posted: 5 hours ago
London
Proprius Recruitment
Rate: Up to £600 per day
Posted: 6 hours ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 hours ago
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.52 per hour
Posted: 6 hours ago
Luton, Bedfordshire
Advantage XPO
Rate: £350 - £450 per day
Posted: 6 hours ago
Stockton-On-Tees, Cleveland
Cubic Transportation Systems Limited
Rate: Up to £350 per day
Posted: 7 hours ago
London
Lorien Resourcing
Posted: 7 hours ago
Birmingham, West Midlands (County)
LA International
Rate: £175 - £190 per day
Posted: 7 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £350 to £450 per day 3 Months initially
Posted: 10 hours ago
Maidenhead, Berkshire
IT Talent Solutions
Rate: From £60,000 to £65,000 per annum
Posted: 10 hours ago
Hatfield, Hertfordshire
Executive Resource Group
Rate: Rate flexible depending on ServiceNow experience
Posted: 11 hours ago
East Riding
Nigel Frank International Ltd
Rate: £400 - £450 per day + Laptop & Phone
Posted: 12 hours ago
Oxford, Oxfordshire
Ping IT Recruitment ltd
Rate: £300 per day
Posted: 13 hours ago
Cambridge, Cambridgeshire
TATA Consultancy Services
Salary: £Competitve
Posted: 16 hours ago
Bristol, Avon
LA International
Rate: Negotiable
Posted: Yesterday
Glasgow, Lanarkshire
Nigel Frank International Ltd
Posted: Yesterday
South East London
360 Resourcing Solutions
Rate: £25,359 - 35,802 per year + Benefits
Posted: Yesterday
Northamptonshire
Circle Recruitment
Rate: £150 - £160 per day
Posted: Yesterday
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Rate: £400 per day
Posted: Yesterday
City, London
Harris Global
Posted: Yesterday