The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 59 52 45
Rank change year-on-year
-7 -7
Contract jobs citing CRM 15 18 10
As % of all contract IT jobs located in Wales 1.66% 2.59% 1.74%
As % of the Processes & Methodologies category 2.15% 3.44% 2.39%
Number of daily rates quoted 10 8 8
Average daily rate
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of your Daily Rate
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£358 £400 £288
Average daily rate % change year-on-year
-10.62% +39.13%
90% offered a daily rate of more than £236 £220 £250
10% offered a daily rate of more than £443 £440 £340
UK excluding London average daily rate £400 £400 £388
% change year-on-year
- +3.22%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.00 £19.91 £39.75
% change year-on-year
+0.45% -49.91%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
698 523 418
As % of all contract IT jobs located in Wales 77.38% 75.36% 72.57%
Number of daily rates quoted 495 366 278
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £250 £250 £248
10% offered a daily rate of more than £486 £500 £528
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 24 9 13
Average hourly rate £16.00 £19.90 £15.00
Average hourly rate % change year-on-year
-19.59% +32.66%
90% offered a hourly rate of more than £11.50 £10.10 £10.63
10% offered a hourly rate of more than £40.00 £34.00 £21.60
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 28 August 2015.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -14 9 £358 -10.62% 5
West Wales -3 3 £500 +33.33%
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 28 August 2015, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 25 (52.08%) Dynamics CRM
2 23 (47.92%) Microsoft
3 20 (41.67%) .NET
4 15 (31.25%) C#
5 13 (27.08%) SQL
5 13 (27.08%) Agile Software Development
5 13 (27.08%) Security Cleared
6 12 (25.00%) SC Cleared
7 11 (22.92%) SQL Server
8 9 (18.75%) Test Scripting
9 8 (16.67%) Java
9 8 (16.67%) JavaScript
10 7 (14.58%) Scrum
11 6 (12.50%) Finance
11 6 (12.50%) HTML
11 6 (12.50%) CSS
11 6 (12.50%) XML
11 6 (12.50%) ERP
12 5 (10.42%) MS Excel
12 5 (10.42%) ASP.NET
12 5 (10.42%) SharePoint
12 5 (10.42%) SQL Server Reporting Services
12 5 (10.42%) HTML5
12 5 (10.42%) Office 365
13 4 (8.33%) SQL Server 2012
13 4 (8.33%) Asset Management
13 4 (8.33%) Silverlight
13 4 (8.33%) SQL Server 2008
13 4 (8.33%) Project Management
13 4 (8.33%) ITIL

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.42%) SharePoint
2 2 (4.17%) BizTalk Server
2 2 (4.17%) ArcGIS
2 2 (4.17%) WebSphere
2 2 (4.17%) Lync
2 2 (4.17%) Tomcat
3 1 (2.08%) JBoss
3 1 (2.08%) Apache
3 1 (2.08%) Elasticsearch
Applications
1 5 (10.42%) MS Excel
2 2 (4.17%) MS Office
Business Applications
1 25 (52.08%) Dynamics CRM
2 2 (4.17%) Dynamics AX
3 1 (2.08%) Sage 200
3 1 (2.08%) Agresso
Cloud Services
1 5 (10.42%) Office 365
2 3 (6.25%) Microsoft Azure
3 1 (2.08%) SaaS
Communications & Networking
1 2 (4.17%) SAN
1 2 (4.17%) Network Security
1 2 (4.17%) Cisco ASA
1 2 (4.17%) NAS
Database & Business Intelligence
1 11 (22.92%) SQL Server
2 5 (10.42%) SQL Server Reporting Services
3 4 (8.33%) SQL Server 2008
3 4 (8.33%) SQL Server 2012
4 2 (4.17%) SQL Server Integration Services
4 2 (4.17%) MS Access
5 1 (2.08%) MySQL
5 1 (2.08%) MongoDB
Development Applications
1 3 (6.25%) Jenkins
2 2 (4.17%) Subversion
2 2 (4.17%) Cucumber
2 2 (4.17%) Visual Studio
2 2 (4.17%) JMeter
2 2 (4.17%) Selenium
3 1 (2.08%) TestNG
3 1 (2.08%) Team Foundation Server
3 1 (2.08%) WebDriver
3 1 (2.08%) Bugzilla
3 1 (2.08%) Eclipse
3 1 (2.08%) Hudson
3 1 (2.08%) MSBuild
3 1 (2.08%) SpecFlow
3 1 (2.08%) Artifactory
3 1 (2.08%) JIRA
3 1 (2.08%) JUnit
General
1 6 (12.50%) Finance
2 2 (4.17%) Advertising
3 1 (2.08%) Legal
Job Titles
1 18 (37.50%) Developer
2 11 (22.92%) CRM Developer
2 11 (22.92%) Dynamics CRM Developer
3 8 (16.67%) Tester
4 5 (10.42%) Microsoft Developer
5 4 (8.33%) Architect
5 4 (8.33%) Author
5 4 (8.33%) Technical Author
5 4 (8.33%) .NET Developer
6 3 (6.25%) Analyst
7 2 (4.17%) Test Analyst
7 2 (4.17%) Solutions Architect
8 1 (2.08%) Support Engineer
8 1 (2.08%) Operations Manager
8 1 (2.08%) Service Manager
8 1 (2.08%) Data Analyst
8 1 (2.08%) Java Developer
8 1 (2.08%) Java Software Engineer
8 1 (2.08%) Technical Manager
8 1 (2.08%) Security Architect
Libraries, Frameworks & Software Standards
1 20 (41.67%) .NET
2 6 (12.50%) HTML
2 6 (12.50%) CSS
2 6 (12.50%) XML
3 5 (10.42%) ASP.NET
3 5 (10.42%) HTML5
4 4 (8.33%) Silverlight
5 3 (6.25%) REST
5 3 (6.25%) Web Services
6 2 (4.17%) jQuery
6 2 (4.17%) Spring
6 2 (4.17%) SOAP
7 1 (2.08%) Hibernate
7 1 (2.08%) J2EE
7 1 (2.08%) .NET Framework
7 1 (2.08%) Java SE
7 1 (2.08%) JSON
7 1 (2.08%) Mason
7 1 (2.08%) OAuth
7 1 (2.08%) Apache CXF
Miscellaneous
1 2 (4.17%) Data Integration
2 1 (2.08%) Client/Server
2 1 (2.08%) Management Information System
2 1 (2.08%) RMADS
Operating Systems
1 2 (4.17%) Windows
1 2 (4.17%) Windows Server 2012
2 1 (2.08%) UNIX
2 1 (2.08%) Linux
2 1 (2.08%) Windows Server 2003
2 1 (2.08%) Windows Server 2008
Processes & Methodologies
1 13 (27.08%) Agile Software Development
2 9 (18.75%) Test Scripting
3 7 (14.58%) Scrum
4 6 (12.50%) ERP
5 4 (8.33%) Project Management
5 4 (8.33%) ITIL
5 4 (8.33%) Asset Management
6 3 (6.25%) UML
6 3 (6.25%) Change Management
6 3 (6.25%) TDD
7 2 (4.17%) Open Source
7 2 (4.17%) BDD
7 2 (4.17%) Enterprise Architecture
7 2 (4.17%) SOA
7 2 (4.17%) ETL
7 2 (4.17%) Configuration Management
7 2 (4.17%) Risk Management
7 2 (4.17%) TOGAF
7 2 (4.17%) Software Engineering
7 2 (4.17%) Business Analysis
Programming Languages
1 15 (31.25%) C#
2 13 (27.08%) SQL
3 8 (16.67%) Java
3 8 (16.67%) JavaScript
4 2 (4.17%) T-SQL
4 2 (4.17%) VBA
5 1 (2.08%) Jython
5 1 (2.08%) PowerShell
5 1 (2.08%) Scala
5 1 (2.08%) Perl
5 1 (2.08%) PHP
Qualifications
1 13 (27.08%) Security Cleared
2 12 (25.00%) SC Cleared
3 3 (6.25%) DV Cleared
4 1 (2.08%) ISEB
4 1 (2.08%) CISSP
Quality Assurance & Compliance
1 1 (2.08%) ISO/IEC 27001
1 1 (2.08%) QA
System Software
1 1 (2.08%) VMware Infrastructure
Vendors
1 23 (47.92%) Microsoft
2 2 (4.17%) Juniper
2 2 (4.17%) Cisco
2 2 (4.17%) CheckPoint
2 2 (4.17%) ESRI
3 1 (2.08%) VMware
3 1 (2.08%) Fujitsu
3 1 (2.08%) Sage