The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 45 43 34
Rank change year-on-year
-2 -9
Contract jobs citing CRM 21 10 19
As % of all contract IT jobs located in Wales 2.97% 1.73% 3.32%
As % of the Processes & Methodologies category 4.21% 2.43% 4.83%
Number of daily rates quoted 9 8 14
Average daily rate
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of your Daily Rate
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£400 £288 £483
Average daily rate % change year-on-year
+39.13% -40.41%
90% offered a daily rate of more than £193 £250 £370
10% offered a daily rate of more than £435 £340 £500
UK excluding London average daily rate £400 £388 £400
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.91 £39.75 £20.33
% change year-on-year
-49.91% +95.49%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
499 411 393
As % of all contract IT jobs located in Wales 70.68% 71.11% 68.59%
Number of daily rates quoted 348 271 233
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £240 £288
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 9 13 7
Average hourly rate £19.90 £15.00 £17.50
Average hourly rate % change year-on-year
+32.66% -14.28%
90% offered a hourly rate of more than £10.10 £10.63 £13.00
10% offered a hourly rate of more than £34.00 £21.60 £55.00
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 29 August 2014.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -1 17 £400 +33.33% 8
West Wales - 3 £375 -
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 29 August 2014, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 27 (49.09%) Microsoft
1 27 (49.09%) Dynamics CRM
2 26 (47.27%) SharePoint
3 18 (32.73%) Scrum
4 16 (29.09%) .NET
5 15 (27.27%) SQL
6 12 (21.82%) Microsoft Azure
7 11 (20.00%) Migration
8 10 (18.18%) Document Management
8 10 (18.18%) TDD
8 10 (18.18%) MS Excel
8 10 (18.18%) BDD
9 9 (16.36%) Exchange Server 2010
9 9 (16.36%) Security Cleared
9 9 (16.36%) MS Exchange
9 9 (16.36%) C#
9 9 (16.36%) SQL Server
9 9 (16.36%) GIS
9 9 (16.36%) CMS
9 9 (16.36%) Workflow
9 9 (16.36%) Finance
9 9 (16.36%) Agile Software Development
10 8 (14.55%) Knowledge Management
10 8 (14.55%) Project Management
10 8 (14.55%) ASP.NET
10 8 (14.55%) Test Scripting
10 8 (14.55%) Continuous Integration
10 8 (14.55%) SaaS
10 8 (14.55%) Sitecore CMS
10 8 (14.55%) Sitecore

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 26 (47.27%) SharePoint
2 9 (16.36%) Exchange Server 2010
2 9 (16.36%) MS Exchange
2 9 (16.36%) CMS
3 8 (14.55%) Sitecore CMS
3 8 (14.55%) Lync
4 2 (3.64%) ArcGIS
5 1 (1.82%) Kentico
5 1 (1.82%) SharePoint 2013
5 1 (1.82%) IIS
5 1 (1.82%) Oracle Workflow
5 1 (1.82%) Exchange Server 2003
5 1 (1.82%) SharePoint Server
Applications
1 10 (18.18%) MS Excel
2 3 (5.45%) MS Office
3 2 (3.64%) MS Project
4 1 (1.82%) MS Visio
4 1 (1.82%) InfoPath
Business Applications
1 27 (49.09%) Dynamics CRM
2 1 (1.82%) SAP IS-U
2 1 (1.82%) Remedy ITSM
Cloud Services
1 12 (21.82%) Microsoft Azure
2 8 (14.55%) SaaS
3 1 (1.82%) Office 365
Communications & Networking
1 1 (1.82%) Cisco PIX
1 1 (1.82%) NAS
1 1 (1.82%) TCP/IP
1 1 (1.82%) VPN
1 1 (1.82%) SAN
1 1 (1.82%) L2TP
1 1 (1.82%) Internet
1 1 (1.82%) Cisco IOS
Database & Business Intelligence
1 9 (16.36%) SQL Server
2 6 (10.91%) EDRMS
3 5 (9.09%) SQL Server Reporting Services
4 4 (7.27%) MS Access
5 2 (3.64%) SAP BW
5 2 (3.64%) Data Warehouse
5 2 (3.64%) Oracle Database
5 2 (3.64%) Relational Database
6 1 (1.82%) BusinessObjects
Development Applications
1 5 (9.09%) Team Foundation Server
2 3 (5.45%) Git (software)
2 3 (5.45%) Subversion
3 2 (3.64%) Visual Studio
4 1 (1.82%) Toad
4 1 (1.82%) Oracle APEX
General
1 9 (16.36%) Finance
2 4 (7.27%) Advertising
3 3 (5.45%) Marketing
4 2 (3.64%) Banking
5 1 (1.82%) Manufacturing
5 1 (1.82%) Billing
Job Titles
1 20 (36.36%) Analyst
2 16 (29.09%) Business Analyst
3 10 (18.18%) Developer
4 6 (10.91%) Agile Business Analyst
5 5 (9.09%) Project Manager
5 5 (9.09%) Consultant
6 4 (7.27%) .NET Developer
7 3 (5.45%) Architect
7 3 (5.45%) Lead Business Analyst
8 2 (3.64%) Business Manager
8 2 (3.64%) Data Analyst
8 2 (3.64%) Change Manager
8 2 (3.64%) Test Analyst
8 2 (3.64%) Technical Consultant
8 2 (3.64%) Administrator
8 2 (3.64%) Solutions Architect
8 2 (3.64%) Development Manager
8 2 (3.64%) Senior Manager
8 2 (3.64%) Senior Change Manager
8 2 (3.64%) Development Analyst
Libraries, Frameworks & Software Standards
1 16 (29.09%) .NET
2 8 (14.55%) ASP.NET
3 5 (9.09%) HTML
4 3 (5.45%) AngularJS
4 3 (5.45%) CSS
5 2 (3.64%) Ajax
5 2 (3.64%) REST
5 2 (3.64%) CSS3
5 2 (3.64%) HTML5
5 2 (3.64%) ASP.NET Web API
5 2 (3.64%) ASP.NET MVC
5 2 (3.64%) jQuery
Miscellaneous
1 9 (16.36%) GIS
2 3 (5.45%) Data Extraction
3 2 (3.64%) Management Information System
4 1 (1.82%) Open Source
4 1 (1.82%) Clustering
4 1 (1.82%) Graphic Design
Operating Systems
1 1 (1.82%) Windows
Processes & Methodologies
1 18 (32.73%) Scrum
2 11 (20.00%) Migration
3 10 (18.18%) Document Management
3 10 (18.18%) TDD
3 10 (18.18%) BDD
4 9 (16.36%) Workflow
4 9 (16.36%) Agile Software Development
5 8 (14.55%) Knowledge Management
5 8 (14.55%) Project Management
5 8 (14.55%) Test Scripting
5 8 (14.55%) Continuous Integration
6 7 (12.73%) Automated Testing
7 6 (10.91%) Systems Analysis
7 6 (10.91%) E-Commerce
8 5 (9.09%) PRINCE2
9 4 (7.27%) Business Analysis
9 4 (7.27%) GAP Analysis
9 4 (7.27%) Release Management
10 3 (5.45%) User Acceptance Testing
10 3 (5.45%) Business Intelligence
Programming Languages
1 15 (27.27%) SQL
2 9 (16.36%) C#
3 2 (3.64%) JavaScript
4 1 (1.82%) PL/SQL
4 1 (1.82%) VB
4 1 (1.82%) VBA
Qualifications
1 9 (16.36%) Security Cleared
2 3 (5.45%) SC Cleared
2 3 (5.45%) CTC Cleared
2 3 (5.45%) ISEB
3 2 (3.64%) Microsoft Certification
3 2 (3.64%) PMP
3 2 (3.64%) PMI Certification
3 2 (3.64%) IIBA
4 1 (1.82%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (3.64%) SLA
2 1 (1.82%) Sarbanes-Oxley
System Software
1 2 (3.64%) Active Directory
2 1 (1.82%) UAG
2 1 (1.82%) MetaFrame
2 1 (1.82%) VMware ESX
Vendors
1 27 (49.09%) Microsoft
2 8 (14.55%) Sitecore
3 6 (10.91%) Oracle
4 2 (3.64%) Salesforce.com
4 2 (3.64%) SAP
4 2 (3.64%) Business Objects
5 1 (1.82%) Cisco
5 1 (1.82%) Citrix
5 1 (1.82%) ESRI
5 1 (1.82%) Remedy
5 1 (1.82%) VMware
5 1 (1.82%) LANDesk
Cardiff, South Glamorgan
CPS Group UK
Rate: £60 - £110 per day
Posted: 2 days ago
Cardiff, South Glamorgan
Rullion IT Plus
Posted: 2 days ago
Cardiff, South Glamorgan
Experis Ltd
Rate: Market Rates
Posted: 2 days ago
Cardiff, South Glamorgan
Intapeople
Rate: £34000 to £35000 per annum
Posted: 6 days ago