The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 70 46 47
Rank change year-on-year
-24 +1
Contract jobs citing CRM 9 32 32
As % of all contract IT jobs located in Wales 1.12% 4.60% 4.42%
As % of the Processes & Methodologies category 1.33% 5.75% 5.44%
Number of daily rates quoted 7 20 24
Median daily rate £375 £344 £400
Median daily rate % change year-on-year
+9.09% -14.06%
90% offered a daily rate of more than £300 £249 £286
10% offered a daily rate of more than £500 £450 £446
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £31.23 £25.50 £20.00
% change year-on-year
+22.45% +27.50%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
676 557 588
As % of all contract IT jobs located in Wales 84.08% 80.14% 81.22%
Number of daily rates quoted 496 432 376
Median daily rate £433 £350 £350
Median daily rate % change year-on-year
+23.57% -
90% offered a daily rate of more than £300 £300 £238
10% offered a daily rate of more than £575 £450 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 24 19 11
Median hourly rate £32.50 £21.00 £22.50
Median hourly rate % change year-on-year
+54.76% -6.66%
90% offered a hourly rate of more than £17.68 £11.00 £11.50
10% offered a hourly rate of more than £59.25 £52.03 £25.00
UK excluding London median hourly rate £30.00 £34.00 £25.00
% change year-on-year
-11.76% +36.00%

CRM
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 10 December 2016.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -8 9 £375 +3.44%
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 10 December 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for CRM.

1 9 (37.50%) Stakeholder Management
2 8 (33.33%) SQL
3 7 (29.17%) Dynamics CRM
4 6 (25.00%) Finance
4 6 (25.00%) .NET
4 6 (25.00%) JavaScript
5 5 (20.83%) Microsoft
6 4 (16.67%) SharePoint
6 4 (16.67%) C#
6 4 (16.67%) HTML
6 4 (16.67%) Open Source
6 4 (16.67%) HTML5
6 4 (16.67%) hybris
6 4 (16.67%) Twitter Bootstrap
6 4 (16.67%) MS PowerPoint
7 3 (12.50%) Agile Software Development
7 3 (12.50%) Web Development
7 3 (12.50%) SQL Server Reporting Services
7 3 (12.50%) SQL Server
7 3 (12.50%) SAP
7 3 (12.50%) ASP.NET
7 3 (12.50%) SOAP
7 3 (12.50%) XML
7 3 (12.50%) ERP
7 3 (12.50%) Project Management
8 2 (8.33%) Service Management
8 2 (8.33%) SAP CRM
8 2 (8.33%) Scrum
8 2 (8.33%) VMware
8 2 (8.33%) MS Exchange

CRM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) SharePoint
2 2 (8.33%) MS Exchange
2 2 (8.33%) SharePoint 2010
2 2 (8.33%) SharePoint Server
3 1 (4.17%) Confluence
3 1 (4.17%) IIS
3 1 (4.17%) NetWeaver
Applications
1 4 (16.67%) MS PowerPoint
2 1 (4.17%) MS Excel
Business Applications
1 7 (29.17%) Dynamics CRM
2 2 (8.33%) SAP CRM
Cloud Services
1 1 (4.17%) Microsoft Azure
Communications & Networking
1 2 (8.33%) Extranet
1 2 (8.33%) Intranet
2 1 (4.17%) Network Security
Database & Business Intelligence
1 3 (12.50%) SQL Server
1 3 (12.50%) SQL Server Reporting Services
2 1 (4.17%) DB2
2 1 (4.17%) GIS
Development Applications
1 1 (4.17%) Git (software)
1 1 (4.17%) JIRA
1 1 (4.17%) JIRA Agile
1 1 (4.17%) Mercurial
1 1 (4.17%) MSTest
1 1 (4.17%) Team Foundation Server
1 1 (4.17%) Visual Studio
General
1 6 (25.00%) Finance
2 1 (4.17%) Advertising
2 1 (4.17%) Billing
2 1 (4.17%) Local Government
2 1 (4.17%) Retail
Job Titles
1 7 (29.17%) Analyst
1 7 (29.17%) Developer
2 5 (20.83%) Business Analyst
2 5 (20.83%) Consultant
3 4 (16.67%) CRM Analyst
3 4 (16.67%) CRM Consultant
3 4 (16.67%) CRM Developer
3 4 (16.67%) Functional Consultant
4 3 (12.50%) .NET Developer
4 3 (12.50%) CRM Business Analyst
5 2 (8.33%) .NET Web Developer
5 2 (8.33%) ASP Developer
5 2 (8.33%) Microsoft Developer
5 2 (8.33%) Project Manager
5 2 (8.33%) VB.NET Developer
5 2 (8.33%) VB.NET Web Developer
5 2 (8.33%) Web Developer
6 1 (4.17%) Financial Analyst
6 1 (4.17%) Lead Architect
6 1 (4.17%) Senior .NET Developer
Libraries, Frameworks & Software Standards
1 6 (25.00%) .NET
2 4 (16.67%) HTML
2 4 (16.67%) HTML5
2 4 (16.67%) Twitter Bootstrap
3 3 (12.50%) ASP.NET
3 3 (12.50%) SOAP
3 3 (12.50%) XML
4 1 (4.17%) Apache Cordova
4 1 (4.17%) ASP.NET Web API
4 1 (4.17%) Gherkin
4 1 (4.17%) Middleware
4 1 (4.17%) PhoneGap
4 1 (4.17%) RESTful
4 1 (4.17%) SAP Basis
4 1 (4.17%) WCF
4 1 (4.17%) Web Services
4 1 (4.17%) XSLT
Miscellaneous
1 1 (4.17%) Data Integration
1 1 (4.17%) Digital Media
1 1 (4.17%) e-Learning
1 1 (4.17%) Mobile App
1 1 (4.17%) Wiki
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Android
2 1 (4.17%) Apple iOS
2 1 (4.17%) Linux
2 1 (4.17%) SUSE
2 1 (4.17%) Unix
Processes & Methodologies
1 9 (37.50%) Stakeholder Management
2 4 (16.67%) Open Source
3 3 (12.50%) Agile Software Development
3 3 (12.50%) ERP
3 3 (12.50%) Project Management
3 3 (12.50%) Web Development
4 2 (8.33%) Incident Management
4 2 (8.33%) Project Governance
4 2 (8.33%) Requirements Management
4 2 (8.33%) Scrum
4 2 (8.33%) SDLC
4 2 (8.33%) Service Management
4 2 (8.33%) Software Delivery
5 1 (4.17%) Android Development
5 1 (4.17%) Business Process Mapping
5 1 (4.17%) Change Control
5 1 (4.17%) iOS Development
5 1 (4.17%) Mobile Application Development
5 1 (4.17%) People Management
5 1 (4.17%) User Stories
Programming Languages
1 8 (33.33%) SQL
2 6 (25.00%) JavaScript
3 4 (16.67%) C#
4 2 (8.33%) VB.NET
5 1 (4.17%) Java
5 1 (4.17%) PHP
Qualifications
1 1 (4.17%) ISEB
1 1 (4.17%) ISTQB
1 1 (4.17%) PRINCE2 Certification
1 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 2 (8.33%) QA
System Software
1 2 (8.33%) Active Directory
Vendors
1 5 (20.83%) Microsoft
2 4 (16.67%) hybris
3 3 (12.50%) SAP
4 2 (8.33%) VMware
5 1 (4.17%) Atlassian
5 1 (4.17%) Genesys
5 1 (4.17%) OpenText
5 1 (4.17%) Oracle
5 1 (4.17%) Sitecore
5 1 (4.17%) Xamarin