The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 46 15 42
Rank change year-on-year
-31 +27
Contract jobs citing CRM 26 61 10
As % of all contract IT jobs located in Wales 4.09% 8.94% 1.98%
As % of the Processes & Methodologies category 4.76% 11.73% 2.60%
Number of daily rates quoted 17 36 9
Average daily rate £300 £411 £388
Average daily rate % change year-on-year
-27.05% +6.12%
90% offered a daily rate of more than £262 £325 £372
10% offered a daily rate of more than £385 £546 £475
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 2 0 0
Average hourly rate £13.50 - -
UK excluding London average hourly rate £18.75 £20.00 £15.00
% change year-on-year
-6.26% +33.33%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
546 520 384
As % of all contract IT jobs located in Wales 85.98% 76.25% 76.19%
Number of daily rates quoted 395 322 216
Average daily rate £350 £375 £375
Average daily rate % change year-on-year
-6.66% -
90% offered a daily rate of more than £235 £250 £277
10% offered a daily rate of more than £450 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 23 16 12
Average hourly rate £47.29 £22.50 £19.00
Average hourly rate % change year-on-year
+110.17% +18.42%
90% offered a hourly rate of more than £13.00 £11.00 £9.94
10% offered a hourly rate of more than £66.00 £29.30 £105.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 5 February 2016.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -31 19 £300 -25.00% 2
West Wales - 6 £326 -
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 5 February 2016, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 31 (58.49%) Dynamics CRM
2 29 (54.72%) Microsoft
3 16 (30.19%) SQL
4 15 (28.30%) Migration
5 12 (22.64%) Data Migration
6 10 (18.87%) Agile Software Development
6 10 (18.87%) SharePoint
7 9 (16.98%) SQL Server
7 9 (16.98%) Project Management
7 9 (16.98%) Microsoft Azure
8 8 (15.09%) Office 365
9 7 (13.21%) SQL Server Reporting Services
10 6 (11.32%) Workflow
10 6 (11.32%) Cisco
10 6 (11.32%) Juniper
10 6 (11.32%) CheckPoint
10 6 (11.32%) Data Integration
10 6 (11.32%) Cisco ASA
11 5 (9.43%) Multithreading
11 5 (9.43%) SQL Server Integration Services
11 5 (9.43%) Business Analysis
11 5 (9.43%) Workflow Development
11 5 (9.43%) SAN
11 5 (9.43%) ETL
11 5 (9.43%) .NET
11 5 (9.43%) JavaScript
11 5 (9.43%) GIS
11 5 (9.43%) ESRI
11 5 (9.43%) ArcGIS
11 5 (9.43%) TOGAF

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.87%) SharePoint
2 5 (9.43%) ArcGIS
3 4 (7.55%) IIS
4 2 (3.77%) Tomcat
5 1 (1.89%) Apache
5 1 (1.89%) CMS
5 1 (1.89%) Content Management Server
5 1 (1.89%) JBoss
5 1 (1.89%) Jetty
5 1 (1.89%) Lync
5 1 (1.89%) Mule
5 1 (1.89%) nginx
5 1 (1.89%) SAS
5 1 (1.89%) SharePoint 2010
5 1 (1.89%) SharePoint 2013
5 1 (1.89%) WebSphere
Applications
1 4 (7.55%) MS Office
2 3 (5.66%) MS Excel
3 1 (1.89%) MS PowerPoint
3 1 (1.89%) MS Project
3 1 (1.89%) MS Visio
Business Applications
1 31 (58.49%) Dynamics CRM
2 2 (3.77%) Dynamics AX
2 2 (3.77%) Sage X3
3 1 (1.89%) Dynamics NAV
3 1 (1.89%) SAP CRM
3 1 (1.89%) Unica
3 1 (1.89%) Unit4 Business World
Cloud Services
1 9 (16.98%) Microsoft Azure
2 8 (15.09%) Office 365
3 2 (3.77%) SaaS
4 1 (1.89%) Amazon AWS
4 1 (1.89%) Amazon EC2
4 1 (1.89%) Google App Engine
4 1 (1.89%) Google Cloud Platform
Communications & Networking
1 6 (11.32%) Cisco ASA
2 5 (9.43%) SAN
3 4 (7.55%) NAS
3 4 (7.55%) Network Security
4 2 (3.77%) HTTP
5 1 (1.89%) DHCP
5 1 (1.89%) DNS
5 1 (1.89%) FTP
5 1 (1.89%) IPsec
5 1 (1.89%) Skype
5 1 (1.89%) SSL
5 1 (1.89%) TCP/IP
Database & Business Intelligence
1 9 (16.98%) SQL Server
2 7 (13.21%) SQL Server Reporting Services
3 5 (9.43%) GIS
3 5 (9.43%) SQL Server Integration Services
4 2 (3.77%) BusinessObjects
4 2 (3.77%) Crystal Reports
4 2 (3.77%) SQL Server 2008
5 1 (1.89%) Azure SQL Database
5 1 (1.89%) Base SAS
5 1 (1.89%) BusinessObjects Web Intelligence
5 1 (1.89%) Data Mining
5 1 (1.89%) Data Warehouse
5 1 (1.89%) MySQL
5 1 (1.89%) OLAP
5 1 (1.89%) SAS Data Integration Studio
5 1 (1.89%) SAS Enterprise Guide
5 1 (1.89%) SQL Server 2012
5 1 (1.89%) SQL Server 2014
Development Applications
1 1 (1.89%) Cucumber
1 1 (1.89%) Eclipse
1 1 (1.89%) Git (software)
1 1 (1.89%) Jenkins
1 1 (1.89%) Selenium
1 1 (1.89%) Subversion
1 1 (1.89%) Team Foundation Server
1 1 (1.89%) VSS/SourceSafe
General
1 3 (5.66%) Finance
2 2 (3.77%) Advertising
3 1 (1.89%) Legal
3 1 (1.89%) Marketing
3 1 (1.89%) Pharmaceutical
3 1 (1.89%) Welsh Language
Job Titles
1 20 (37.74%) Analyst
2 13 (24.53%) Business Analyst
3 9 (16.98%) CRM Analyst
4 7 (13.21%) Project Manager
5 6 (11.32%) Architect
5 6 (11.32%) Developer
5 6 (11.32%) Solutions Architect
6 5 (9.43%) Consultant
6 5 (9.43%) CRM Business Analyst
6 5 (9.43%) CRM Consultant
7 4 (7.55%) CRM Manager
7 4 (7.55%) CRM Project Manager
7 4 (7.55%) Dynamics CRM Consultant
7 4 (7.55%) Dynamics CRM Project Manager
7 4 (7.55%) Senior Analyst
7 4 (7.55%) Senior Business Analyst
8 3 (5.66%) Administrator
8 3 (5.66%) Microsoft CRM Consultant
8 3 (5.66%) SQL Analyst
9 2 (3.77%) DBA
Libraries, Frameworks & Software Standards
1 5 (9.43%) .NET
2 4 (7.55%) Web Services
3 3 (5.66%) CSS
3 3 (5.66%) SOAP
4 2 (3.77%) ASP.NET
4 2 (3.77%) HTML
4 2 (3.77%) jQuery
4 2 (3.77%) REST
4 2 (3.77%) XML
5 1 (1.89%) AngularJS
5 1 (1.89%) ASP.NET MVC
5 1 (1.89%) ASP.NET MVC 4
5 1 (1.89%) ASP.NET Web Forms
5 1 (1.89%) Drools
5 1 (1.89%) EJB 3.0
5 1 (1.89%) Java SE
5 1 (1.89%) JSON
5 1 (1.89%) Mason
5 1 (1.89%) Twitter Bootstrap
5 1 (1.89%) WCF
Miscellaneous
1 6 (11.32%) Data Integration
2 3 (5.66%) Statistics
3 2 (3.77%) Analytical Skills
3 2 (3.77%) Data Extraction
4 1 (1.89%) Clustering
4 1 (1.89%) Data Conversion
4 1 (1.89%) e-Learning
4 1 (1.89%) Foreign Exchange (FX)
4 1 (1.89%) Management Information System
4 1 (1.89%) Visualisation
Operating Systems
1 2 (3.77%) Windows
2 1 (1.89%) Linux
2 1 (1.89%) Unix
2 1 (1.89%) Windows Server
2 1 (1.89%) Windows Server 2008
2 1 (1.89%) Windows Server 2012
Processes & Methodologies
1 15 (28.30%) Migration
2 12 (22.64%) Data Migration
3 10 (18.87%) Agile Software Development
4 9 (16.98%) Project Management
5 6 (11.32%) Workflow
6 5 (9.43%) Business Analysis
6 5 (9.43%) ETL
6 5 (9.43%) Multithreading
6 5 (9.43%) TOGAF
6 5 (9.43%) Workflow Development
7 4 (7.55%) Enterprise Architecture
7 4 (7.55%) Scrum
8 3 (5.66%) Analytics
8 3 (5.66%) ERP
8 3 (5.66%) ITIL
8 3 (5.66%) Translating Business Requirements
8 3 (5.66%) UML
8 3 (5.66%) Unit Testing
9 2 (3.77%) Change Control
9 2 (3.77%) PRINCE2
Programming Languages
1 16 (30.19%) SQL
2 5 (9.43%) JavaScript
3 4 (7.55%) C#
3 4 (7.55%) Java
4 1 (1.89%) Perl
4 1 (1.89%) PHP
4 1 (1.89%) PL/SQL
4 1 (1.89%) PowerShell
4 1 (1.89%) T-SQL
4 1 (1.89%) VBA
Qualifications
1 2 (3.77%) SC Cleared
1 2 (3.77%) Security Cleared
2 1 (1.89%) MCAD
2 1 (1.89%) MCSD
2 1 (1.89%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.89%) Data Quality
System Software
1 1 (1.89%) Active Directory
1 1 (1.89%) Xen
Systems Management
1 1 (1.89%) Puppet
1 1 (1.89%) SCCM
Vendors
1 29 (54.72%) Microsoft
2 6 (11.32%) CheckPoint
2 6 (11.32%) Cisco
2 6 (11.32%) Juniper
3 5 (9.43%) ESRI
4 3 (5.66%) comScore
4 3 (5.66%) Oracle
4 3 (5.66%) Sage
5 2 (3.77%) Salesforce.com
5 2 (3.77%) SAP
6 1 (1.89%) Alterian
6 1 (1.89%) Google
6 1 (1.89%) Siebel
6 1 (1.89%) SunGard
6 1 (1.89%) Veeam
6 1 (1.89%) VMware