The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 57 44 39
Rank change year-on-year
-13 -5
Contract jobs citing CRM 22 11 15
As % of all contract IT jobs located in Wales 2.84% 1.98% 2.71%
As % of the Processes & Methodologies category 3.80% 2.78% 3.86%
Number of daily rates quoted 10 9 10
Average daily rate
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of your Daily Rate
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£388 £275 £458
Average daily rate % change year-on-year
+40.90% -39.89%
90% offered a daily rate of more than £207 £238 £406
10% offered a daily rate of more than £430 £340 £500
UK excluding London average daily rate £400 £377 £400
% change year-on-year
+6.03% -5.68%
Number of hourly rates quoted 1 2 0
Average hourly rate £65.00 £12.50 -
Average hourly rate % change year-on-year
+420.00% -
UK excluding London average hourly rate £20.00 £38.15 £16.50
% change year-on-year
-47.57% +131.21%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
579 396 389
As % of all contract IT jobs located in Wales 74.61% 71.22% 70.22%
Number of daily rates quoted 392 264 245
Average daily rate £375 £355 £355
Average daily rate % change year-on-year
+5.63% -
90% offered a daily rate of more than £250 £235 £286
10% offered a daily rate of more than £475 £550 £500
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 9 14 8
Average hourly rate £21.86 £15.58 £38.00
Average hourly rate % change year-on-year
+40.27% -59.00%
90% offered a hourly rate of more than £13.20 £11.36 £16.25
10% offered a hourly rate of more than £65.00 £18.47 £56.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 22 September 2014.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +5 18 £400 +39.13% 4
West Wales - 3 £375 -
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 22 September 2014, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 25 (53.19%) Microsoft
2 23 (48.94%) Dynamics CRM
3 18 (38.30%) Agile Software Development
3 18 (38.30%) SharePoint
4 13 (27.66%) Scrum
5 11 (23.40%) .NET
6 10 (21.28%) SQL
7 9 (19.15%) MS Excel
7 9 (19.15%) Finance
7 9 (19.15%) Migration
7 9 (19.15%) Security Cleared
8 8 (17.02%) Microsoft Azure
8 8 (17.02%) Project Management
9 7 (14.89%) GIS
9 7 (14.89%) C#
9 7 (14.89%) SQL Server
9 7 (14.89%) TDD
9 7 (14.89%) BDD
10 6 (12.77%) Document Management
10 6 (12.77%) MS Access
10 6 (12.77%) E-Commerce
11 5 (10.64%) ASP.NET
11 5 (10.64%) PRINCE2
11 5 (10.64%) EDRMS
11 5 (10.64%) SQL Server Reporting Services
11 5 (10.64%) CMS
11 5 (10.64%) Workflow
11 5 (10.64%) Test Scripting
11 5 (10.64%) Continuous Integration
11 5 (10.64%) Sitecore CMS

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 18 (38.30%) SharePoint
2 5 (10.64%) CMS
2 5 (10.64%) Sitecore CMS
3 4 (8.51%) Lync
3 4 (8.51%) Exchange Server 2010
3 4 (8.51%) MS Exchange
4 2 (4.26%) ArcGIS
5 1 (2.13%) SAS
5 1 (2.13%) Oracle Workflow
5 1 (2.13%) SharePoint Server
5 1 (2.13%) SharePoint 2013
5 1 (2.13%) Kentico
Applications
1 9 (19.15%) MS Excel
2 4 (8.51%) MS Office
3 2 (4.26%) MS Project
4 1 (2.13%) MS Visio
4 1 (2.13%) MS PowerPoint
4 1 (2.13%) InfoPath
Business Applications
1 23 (48.94%) Dynamics CRM
2 1 (2.13%) Remedy ITSM
2 1 (2.13%) SAP IS-U
Cloud Services
1 8 (17.02%) Microsoft Azure
2 4 (8.51%) SaaS
3 1 (2.13%) Office 365
Database & Business Intelligence
1 7 (14.89%) SQL Server
2 6 (12.77%) MS Access
3 5 (10.64%) EDRMS
3 5 (10.64%) SQL Server Reporting Services
4 2 (4.26%) SAP BW
4 2 (4.26%) Data Warehouse
5 1 (2.13%) BusinessObjects
5 1 (2.13%) Relational Database
Development Applications
1 5 (10.64%) Team Foundation Server
2 2 (4.26%) Visual Studio
3 1 (2.13%) Toad
3 1 (2.13%) Subversion
3 1 (2.13%) Oracle APEX
3 1 (2.13%) Git (software)
General
1 9 (19.15%) Finance
2 4 (8.51%) Advertising
3 3 (6.38%) Banking
3 3 (6.38%) Marketing
4 1 (2.13%) Manufacturing
4 1 (2.13%) Retail
4 1 (2.13%) Billing
Job Titles
1 16 (34.04%) Analyst
2 12 (25.53%) Business Analyst
3 10 (21.28%) Developer
4 7 (14.89%) Consultant
5 6 (12.77%) Agile Business Analyst
6 5 (10.64%) Project Manager
7 4 (8.51%) .NET Developer
8 3 (6.38%) CRM Consultant
8 3 (6.38%) Architect
8 3 (6.38%) Dynamics CRM Consultant
9 2 (4.26%) Dynamics CRM Developer
9 2 (4.26%) Data Analyst
9 2 (4.26%) CRM Developer
9 2 (4.26%) Senior Change Manager
9 2 (4.26%) Test Analyst
9 2 (4.26%) Solutions Architect
9 2 (4.26%) Senior Manager
9 2 (4.26%) Business Manager
9 2 (4.26%) Technical Consultant
9 2 (4.26%) Change Manager
Libraries, Frameworks & Software Standards
1 11 (23.40%) .NET
2 5 (10.64%) ASP.NET
3 3 (6.38%) AngularJS
4 2 (4.26%) ASP.NET Web API
4 2 (4.26%) HTML
4 2 (4.26%) CSS
4 2 (4.26%) Ajax
4 2 (4.26%) jQuery
4 2 (4.26%) ASP.NET MVC
4 2 (4.26%) HTML5
4 2 (4.26%) REST
4 2 (4.26%) CSS3
Miscellaneous
1 7 (14.89%) GIS
2 3 (6.38%) Data Extraction
2 3 (6.38%) User Experience
3 2 (4.26%) Management Information System
4 1 (2.13%) Credit Risk
4 1 (2.13%) Open Source
Operating Systems
1 1 (2.13%) Windows
Processes & Methodologies
1 18 (38.30%) Agile Software Development
2 13 (27.66%) Scrum
3 9 (19.15%) Migration
4 8 (17.02%) Project Management
5 7 (14.89%) TDD
5 7 (14.89%) BDD
6 6 (12.77%) Document Management
6 6 (12.77%) E-Commerce
7 5 (10.64%) PRINCE2
7 5 (10.64%) Workflow
7 5 (10.64%) Test Scripting
7 5 (10.64%) Continuous Integration
8 4 (8.51%) Automated Testing
8 4 (8.51%) Business Analysis
8 4 (8.51%) Knowledge Management
9 3 (6.38%) Business Intelligence
9 3 (6.38%) Change Management
9 3 (6.38%) User Acceptance Testing
9 3 (6.38%) Mentoring
10 2 (4.26%) Procure-to-pay
Programming Languages
1 10 (21.28%) SQL
2 7 (14.89%) C#
3 2 (4.26%) JavaScript
4 1 (2.13%) PL/SQL
4 1 (2.13%) VB
4 1 (2.13%) VBA
Qualifications
1 9 (19.15%) Security Cleared
2 4 (8.51%) SC Cleared
3 3 (6.38%) ISEB
4 2 (4.26%) Microsoft Certification
4 2 (4.26%) PMP
4 2 (4.26%) PMI Certification
4 2 (4.26%) CTC Cleared
4 2 (4.26%) IIBA
5 1 (2.13%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (2.13%) SLA
1 1 (2.13%) Sarbanes-Oxley
System Software
1 1 (2.13%) Active Directory
Vendors
1 25 (53.19%) Microsoft
2 5 (10.64%) Sitecore
3 3 (6.38%) Oracle
4 2 (4.26%) Business Objects
4 2 (4.26%) SAP
4 2 (4.26%) Salesforce.com
5 1 (2.13%) Remedy
5 1 (2.13%) ESRI
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