The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 46 64 55
Rank change year-on-year
+18 -9
Contract jobs citing CRM 16 19 22
As % of all contract IT jobs located in Wales 2.54% 2.20% 2.86%
As % of the Processes & Methodologies category 3.09% 2.70% 3.57%
Number of daily rates quoted 11 15 10
Median daily rate £370 £365 £388
Median daily rate % change year-on-year
+1.36% -5.80%
90% offered a daily rate of more than £313 £258 £207
10% offered a daily rate of more than £500 £435 £430
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £65.00
UK excluding London median hourly rate £16.25 £17.00 £20.00
% change year-on-year
-4.41% -15.00%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
518 703 617
As % of all contract IT jobs located in Wales 82.22% 81.46% 80.34%
Number of daily rates quoted 370 515 419
Median daily rate £413 £375 £375
Median daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £250 £263 £240
10% offered a daily rate of more than £525 £490 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 21 30 9
Median hourly rate £15.50 £16.00 £21.80
Median hourly rate % change year-on-year
-3.12% -26.60%
90% offered a hourly rate of more than £11.50 £10.00 £15.00
10% offered a hourly rate of more than £70.50 £40.00 £65.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

CRM
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 27 September 2016.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +23 16 £370 -7.50% 2
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 27 September 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for CRM.

1 11 (35.48%) Dynamics CRM
2 9 (29.03%) SQL
2 9 (29.03%) .NET
2 9 (29.03%) Stakeholder Management
3 8 (25.81%) C#
4 7 (22.58%) Microsoft
4 7 (22.58%) Agile Software Development
5 6 (19.35%) Finance
5 6 (19.35%) JavaScript
6 5 (16.13%) ERP
7 4 (12.90%) Business Intelligence
7 4 (12.90%) HTML
7 4 (12.90%) SQL Server
7 4 (12.90%) SAP
7 4 (12.90%) HTML5
7 4 (12.90%) hybris
7 4 (12.90%) Project Governance
7 4 (12.90%) MS PowerPoint
7 4 (12.90%) Open Source
7 4 (12.90%) Twitter Bootstrap
8 3 (9.68%) Digital Media
8 3 (9.68%) Oracle
8 3 (9.68%) XML
8 3 (9.68%) SOAP
8 3 (9.68%) Java
8 3 (9.68%) PHP
8 3 (9.68%) Project Management
8 3 (9.68%) Web Development
8 3 (9.68%) Network Security
8 3 (9.68%) Migration

CRM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) SharePoint
1 2 (6.45%) SharePoint 2010
2 1 (3.23%) Confluence
2 1 (3.23%) IBM Notes
2 1 (3.23%) IIS
2 1 (3.23%) NetWeaver
Applications
1 4 (12.90%) MS PowerPoint
2 1 (3.23%) MS Excel
2 1 (3.23%) MS Office
Business Applications
1 11 (35.48%) Dynamics CRM
2 2 (6.45%) Dynamics AX
2 2 (6.45%) SAP CRM
3 1 (3.23%) SAP ERP
Cloud Services
1 1 (3.23%) Microsoft Azure
Communications & Networking
1 3 (9.68%) Network Security
2 1 (3.23%) VPN
2 1 (3.23%) Wireless
2 1 (3.23%) Wireless Security
Database & Business Intelligence
1 4 (12.90%) SQL Server
2 3 (9.68%) SQL Server Reporting Services
3 2 (6.45%) Oracle Database
4 1 (3.23%) DB2
4 1 (3.23%) GIS
4 1 (3.23%) MS Access
4 1 (3.23%) SQL Server Integration Services
Development Applications
1 2 (6.45%) Oracle Forms
1 2 (6.45%) Visual Studio
2 1 (3.23%) Git (software)
2 1 (3.23%) JIRA
2 1 (3.23%) JIRA Agile
2 1 (3.23%) Mercurial
2 1 (3.23%) MSTest
2 1 (3.23%) Team Foundation Server
General
1 6 (19.35%) Finance
2 1 (3.23%) Billing
2 1 (3.23%) Local Government
2 1 (3.23%) Retail
Job Titles
1 10 (32.26%) Developer
2 9 (29.03%) CRM Developer
3 7 (22.58%) Analyst
4 5 (16.13%) Business Analyst
4 5 (16.13%) Consultant
4 5 (16.13%) Microsoft Developer
5 4 (12.90%) CRM Analyst
5 4 (12.90%) CRM Consultant
5 4 (12.90%) Dynamics CRM Developer
5 4 (12.90%) Functional Consultant
6 3 (9.68%) CRM Business Analyst
7 1 (3.23%) .NET Developer
7 1 (3.23%) ASP.NET Developer
7 1 (3.23%) Data Centre Manager
7 1 (3.23%) Enterprise Architect
7 1 (3.23%) Oracle Analyst
7 1 (3.23%) SAP Consultant
7 1 (3.23%) SQL Developer
7 1 (3.23%) Team Leader
7 1 (3.23%) Technical Manager
Libraries, Frameworks & Software Standards
1 9 (29.03%) .NET
2 4 (12.90%) HTML
2 4 (12.90%) HTML5
2 4 (12.90%) Twitter Bootstrap
3 3 (9.68%) SOAP
3 3 (9.68%) XML
4 2 (6.45%) WinForms
5 1 (3.23%) .NET Framework
5 1 (3.23%) Apache Cordova
5 1 (3.23%) ASP.NET
5 1 (3.23%) ASP.NET Web API
5 1 (3.23%) Gherkin
5 1 (3.23%) Middleware
5 1 (3.23%) PhoneGap
5 1 (3.23%) RESTful
5 1 (3.23%) SAP Basis
5 1 (3.23%) WCF
5 1 (3.23%) Web Services
5 1 (3.23%) XSLT
Miscellaneous
1 3 (9.68%) Digital Media
2 2 (6.45%) Mobile App
3 1 (3.23%) CESG
3 1 (3.23%) Data Centre
3 1 (3.23%) e-Learning
3 1 (3.23%) User Experience
3 1 (3.23%) Wiki
Operating Systems
1 1 (3.23%) Android
1 1 (3.23%) Apple iOS
1 1 (3.23%) Linux
1 1 (3.23%) SUSE
1 1 (3.23%) Unix
1 1 (3.23%) Windows
1 1 (3.23%) Windows 7
1 1 (3.23%) Windows XP
Processes & Methodologies
1 9 (29.03%) Stakeholder Management
2 7 (22.58%) Agile Software Development
3 5 (16.13%) ERP
4 4 (12.90%) Business Intelligence
4 4 (12.90%) Open Source
4 4 (12.90%) Project Governance
5 3 (9.68%) Migration
5 3 (9.68%) Project Management
5 3 (9.68%) Scrum
5 3 (9.68%) Web Development
6 2 (6.45%) Continuous Improvement
6 2 (6.45%) Data Migration
6 2 (6.45%) E-Commerce
6 2 (6.45%) Requirements Management
6 2 (6.45%) SDLC
6 2 (6.45%) Service Management
6 2 (6.45%) Software Delivery
7 1 (3.23%) Defect Management
7 1 (3.23%) Matrix Organization
7 1 (3.23%) Service Design
Programming Languages
1 9 (29.03%) SQL
2 8 (25.81%) C#
3 6 (19.35%) JavaScript
4 3 (9.68%) Java
4 3 (9.68%) PHP
5 2 (6.45%) PL/SQL
5 2 (6.45%) VB
6 1 (3.23%) C
6 1 (3.23%) C++
6 1 (3.23%) Perl
6 1 (3.23%) Python
6 1 (3.23%) Ruby
6 1 (3.23%) T-SQL
Qualifications
1 2 (6.45%) Security Cleared
2 1 (3.23%) CEH
2 1 (3.23%) CISA
2 1 (3.23%) CISSP
2 1 (3.23%) CREST Certified
2 1 (3.23%) ISEB
2 1 (3.23%) ISTQB
2 1 (3.23%) OSCP
2 1 (3.23%) SC Cleared
Quality Assurance & Compliance
1 2 (6.45%) QA
Vendors
1 7 (22.58%) Microsoft
2 4 (12.90%) hybris
2 4 (12.90%) SAP
3 3 (9.68%) Oracle
4 1 (3.23%) Atlassian
4 1 (3.23%) Citrix
4 1 (3.23%) Genesys
4 1 (3.23%) Lotus
4 1 (3.23%) OpenText
4 1 (3.23%) Sitecore
4 1 (3.23%) Xamarin