The first table below looks at the demand for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 43 38 26
Rank change year-on-year
-5 -12
Contract jobs citing CRM 3 18 38
As % of all contract IT jobs located in Wales 0.644% 3.030% 5.360%
As % of the Processes & Methodologies category 0.929% 4.826% 8.352%
Number of daily rates quoted 1 11 15
Average daily rate £325 £500 £445
Average daily rate % change year-on-year
-35.00% +12.35%
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £30.00 £16.50 £19.00
% change year-on-year
+81.81% -13.15%
All Processes & Methodologies
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
323 373 455
As % of all contract IT jobs located in Wales 69.31% 62.79% 64.17%
Number of daily rates quoted 204 183 206
Average daily rate £338 £375 £365
Average daily rate % change year-on-year
-10.00% +2.73%
90% offered a daily rate of more than £210 £250 £225
10% offered a daily rate of more than £450 £500 £513
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 11 11 17
Average hourly rate £15.00 £13.35 £42.50
Average hourly rate % change year-on-year
+12.35% -68.58%
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
CRM
UK

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Wales CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

Wales CRM Daily Rate Trend

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

Wales CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales 0 3 £325 -35.00% 1
West Wales - - - -
CRM
UK

CRM
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 3 (30.00%) SAP
2 2 (20.00%) Workflow
2 2 (20.00%) PHP
2 2 (20.00%) ABAP
2 2 (20.00%) .NET
2 2 (20.00%) SQL Server
2 2 (20.00%) HTML
2 2 (20.00%) CSS
2 2 (20.00%) XML
2 2 (20.00%) Microsoft
2 2 (20.00%) SAP CRM
2 2 (20.00%) Content Management
2 2 (20.00%) Degree
2 2 (20.00%) SAP ALE
2 2 (20.00%) Dynamics CRM
2 2 (20.00%) jQuery
2 2 (20.00%) WordPress
2 2 (20.00%) SC Cleared
2 2 (20.00%) Security Cleared
2 2 (20.00%) Magento
2 2 (20.00%) Zen Cart
3 1 (10.00%) Exchange Server 2010
3 1 (10.00%) SaaS
3 1 (10.00%) Lync
3 1 (10.00%) SCCM
3 1 (10.00%) PRINCE2 Practitioner
3 1 (10.00%) Technical Architecture
3 1 (10.00%) SAP ERP
3 1 (10.00%) Release Management
3 1 (10.00%) Document Management

CRM
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 2 (20.00%) .NET
1 2 (20.00%) HTML
1 2 (20.00%) CSS
1 2 (20.00%) XML
1 2 (20.00%) SAP ALE
1 2 (20.00%) jQuery
2 1 (10.00%) SAP BSP
2 1 (10.00%) BAPI
2 1 (10.00%) SAP XI
2 1 (10.00%) EDI
2 1 (10.00%) Web Dynpro
Application Platforms
1 2 (20.00%) WordPress
1 2 (20.00%) Magento
1 2 (20.00%) Zen Cart
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) Lync
2 1 (10.00%) NetWeaver
2 1 (10.00%) SharePoint
2 1 (10.00%) MS Exchange
Business Applications
1 2 (20.00%) SAP CRM
1 2 (20.00%) Dynamics CRM
2 1 (10.00%) SAP ERP
2 1 (10.00%) SAP PM
2 1 (10.00%) SAP EBP
2 1 (10.00%) SAP HR
2 1 (10.00%) SAP APO
Communications & Networking
1 1 (10.00%) Internet
Database & Business Intelligence
1 2 (20.00%) SQL Server
2 1 (10.00%) SAP BW
General
1 1 (10.00%) Finance
Job Titles
1 3 (30.00%) Analyst
2 2 (20.00%) Junior
2 2 (20.00%) Architect
2 2 (20.00%) Project Manager
2 2 (20.00%) Technical Analyst
2 2 (20.00%) Consultant
2 2 (20.00%) CRM Consultant
2 2 (20.00%) Junior Analyst
3 1 (10.00%) Dynamics CRM Consultant
3 1 (10.00%) SAP Architect
3 1 (10.00%) SAP Developer
3 1 (10.00%) Administrator
3 1 (10.00%) SAP Consultant
3 1 (10.00%) ABAP Developer
3 1 (10.00%) SAP CRM Consultant
3 1 (10.00%) Business Analyst
3 1 (10.00%) Developer
3 1 (10.00%) Technical Architect
Miscellaneous
1 1 (10.00%) SaaS
Processes & Methodologies
1 2 (20.00%) Workflow
1 2 (20.00%) Content Management
2 1 (10.00%) Technical Architecture
2 1 (10.00%) Release Management
2 1 (10.00%) Document Management
2 1 (10.00%) Knowledge Management
2 1 (10.00%) Quality Management
2 1 (10.00%) Configuration Management
2 1 (10.00%) Project Management
2 1 (10.00%) ITIL
2 1 (10.00%) PRINCE2
2 1 (10.00%) ERP
2 1 (10.00%) Migration
2 1 (10.00%) Stakeholder Management
Programming Languages
1 2 (20.00%) PHP
1 2 (20.00%) ABAP
2 1 (10.00%) Java
Qualifications
1 2 (20.00%) Degree
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
2 1 (10.00%) PRINCE2 Practitioner
2 1 (10.00%) SAP Certification
System Software
1 1 (10.00%) Active Directory
Systems Management
1 1 (10.00%) SCCM
Vendors
1 3 (30.00%) SAP
2 2 (20.00%) Microsoft
3 1 (10.00%) Citrix
Cardiff, South Glamorgan
Integration of CRM (Dynamics) and Document Management (Sharepoint) systems with centralised scanning solutions... *Email and Messaging systems (Exchange 2010, Microsoft Lync). *Workflow Systems (SharePoint workflow). *Knowledge Management and...
Rullion IT Plus
Posted: 14 June 2013
Wales
Integration of CRM (Dynamics) and Document Management (Sharepoint) systems with centralised scanning solutions... Email and Messaging systems (Exchange 2010, Microsoft Lync). Workflow Systems (SharePoint workflow). Knowledge Management and...
Experis IT
Posted: 17 June 2013
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