The table below looks at the statistics for CRM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 41 37 43
Rank change year-on-year
-4 +6
Contract jobs citing CRM 33 34 3
As % of all contract IT jobs located in Wales 4.25% 4.17% 0.67%
As % of the Processes & Methodologies category 5.33% 5.37% 0.93%
Number of daily rates quoted 22 17 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£344 £375 £325
Average daily rate % change year-on-year
-8.33% +15.38%
UK excluding London average daily rate £385 £390 £400
% change year-on-year
-1.28% -2.50%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £18.75 £22.50
% change year-on-year
-12.00% -16.66%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
619 633 324
As % of all contract IT jobs located in Wales 79.77% 77.57% 72.32%
Number of daily rates quoted 427 407 199
Average daily rate £365 £400 £370
Average daily rate % change year-on-year
-8.75% +8.10%
90% offered a daily rate of more than £275 £300 £225
10% offered a daily rate of more than £463 £525 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 20 11 10
Average hourly rate £15.13 £25.00 £15.00
Average hourly rate % change year-on-year
-39.50% +66.66%
90% offered a hourly rate of more than £11.97 £15.32 £12.13
10% offered a hourly rate of more than £34.50 £52.50 £17.75
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Wales region.

CRM Daily Rate Trend in Wales

CRM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Wales region over the 3 months to 29 May 2015.

CRM Daily Rate Histogram in Wales

CRM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Wales region.

CRM Hourly Rate Trend in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -11 20 £350 -6.66% 7
West Wales +12 3 - -
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 29 May 2015, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 67 (72.04%) Dynamics CRM
2 65 (69.89%) Microsoft
3 52 (55.91%) Security Cleared
4 51 (54.84%) SC Cleared
5 40 (43.01%) .NET
6 36 (38.71%) Agile Software Development
7 27 (29.03%) SQL Server
8 23 (24.73%) JavaScript
9 22 (23.66%) HTML
9 22 (23.66%) ASP.NET
9 22 (23.66%) CSS
10 21 (22.58%) SQL Server 2008
11 19 (20.43%) SQL
12 18 (19.35%) Visual Studio
12 18 (19.35%) .NET Framework
13 17 (18.28%) C#
13 17 (18.28%) IIS
13 17 (18.28%) WCF
14 16 (17.20%) DV Cleared
14 16 (17.20%) Time Management
14 16 (17.20%) Entity Framework
14 16 (17.20%) MCAD
14 16 (17.20%) MCSD
14 16 (17.20%) Microsoft Certification
14 16 (17.20%) Microsoft Enterprise Library
14 16 (17.20%) MCPD
14 16 (17.20%) Marketing
14 16 (17.20%) MCTS
14 16 (17.20%) MVC
15 15 (16.13%) SharePoint

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 17 (18.28%) IIS
2 15 (16.13%) SharePoint
3 6 (6.45%) Lync
4 2 (2.15%) BizTalk Server
5 1 (1.08%) CMS
5 1 (1.08%) WebSphere
5 1 (1.08%) JBoss
5 1 (1.08%) Tomcat
5 1 (1.08%) MS Exchange
5 1 (1.08%) SAS
5 1 (1.08%) Sitecore CMS
5 1 (1.08%) Exchange Server 2010
5 1 (1.08%) Elasticsearch
Applications
1 9 (9.68%) MS Excel
2 1 (1.08%) MS PowerPoint
2 1 (1.08%) MS Office
2 1 (1.08%) SPSS
Business Applications
1 67 (72.04%) Dynamics CRM
2 2 (2.15%) Dynamics AX
3 1 (1.08%) Sage CRM
Cloud Services
1 12 (12.90%) Microsoft Azure
2 4 (4.30%) SaaS
3 3 (3.23%) Office 365
Communications & Networking
1 3 (3.23%) Wireless
1 3 (3.23%) IP Telephony
1 3 (3.23%) MPLS
1 3 (3.23%) LAN
1 3 (3.23%) WAN
1 3 (3.23%) SAN
1 3 (3.23%) NAS
1 3 (3.23%) Cisco ASA
1 3 (3.23%) Network Security
Database & Business Intelligence
1 27 (29.03%) SQL Server
2 21 (22.58%) SQL Server 2008
3 6 (6.45%) SQL Server Reporting Services
4 4 (4.30%) SQL Server 2012
5 3 (3.23%) SQL Server Integration Services
5 3 (3.23%) MS Access
5 3 (3.23%) FileMaker
5 3 (3.23%) Azure SQL Database
6 1 (1.08%) Siebel EIM
6 1 (1.08%) Data Mining
6 1 (1.08%) Base SAS
6 1 (1.08%) SAS Enterprise Guide
6 1 (1.08%) SAS Enterprise Miner
6 1 (1.08%) MongoDB
6 1 (1.08%) Oracle Database
6 1 (1.08%) Relational Database
Development Applications
1 18 (19.35%) Visual Studio
2 3 (3.23%) Subversion
3 2 (2.15%) Jenkins
3 2 (2.15%) Cucumber
3 2 (2.15%) Selenium
3 2 (2.15%) JMeter
4 1 (1.08%) Bugzilla
4 1 (1.08%) JIRA
4 1 (1.08%) Eclipse
4 1 (1.08%) JUnit
4 1 (1.08%) WebDriver
4 1 (1.08%) Team Foundation Server
4 1 (1.08%) Git (software)
4 1 (1.08%) TestNG
4 1 (1.08%) SpecFlow
General
1 16 (17.20%) Marketing
2 9 (9.68%) Finance
3 1 (1.08%) Legal
3 1 (1.08%) Advertising
3 1 (1.08%) Banking
3 1 (1.08%) Retail
Job Titles
1 30 (32.26%) Developer
1 30 (32.26%) Analyst
2 27 (29.03%) CRM Developer
3 25 (26.88%) Dynamics CRM Developer
4 24 (25.81%) Business Analyst
5 16 (17.20%) CRM Analyst
6 14 (15.05%) CRM Business Analyst
7 12 (12.90%) Microsoft Developer
8 11 (11.83%) Architect
9 8 (8.60%) Tester
10 7 (7.53%) Applications Support
10 7 (7.53%) CRM Architect
11 6 (6.45%) Support Manager
11 6 (6.45%) Applications Support Manager
11 6 (6.45%) Applications Manager
12 3 (3.23%) Solutions Architect
12 3 (3.23%) Microsoft Specialist
13 2 (2.15%) Agile Business Analyst
13 2 (2.15%) Dynamics CRM Consultant
13 2 (2.15%) Test Analyst
Libraries, Frameworks & Software Standards
1 40 (43.01%) .NET
2 22 (23.66%) HTML
2 22 (23.66%) ASP.NET
2 22 (23.66%) CSS
3 18 (19.35%) .NET Framework
4 17 (18.28%) WCF
5 16 (17.20%) Entity Framework
5 16 (17.20%) Microsoft Enterprise Library
6 5 (5.38%) Web Services
6 5 (5.38%) XML
6 5 (5.38%) HTML5
7 4 (4.30%) Silverlight
8 1 (1.08%) Hibernate
8 1 (1.08%) Spring
8 1 (1.08%) Java SE
8 1 (1.08%) SOAP
8 1 (1.08%) jQuery
8 1 (1.08%) RESTful
8 1 (1.08%) OAuth
8 1 (1.08%) REST
Miscellaneous
1 3 (3.23%) Data Centre
2 1 (1.08%) Client/Server
2 1 (1.08%) Management Information System
2 1 (1.08%) RMADS
2 1 (1.08%) Credit Risk
2 1 (1.08%) Data Structures
Operating Systems
1 1 (1.08%) UNIX
Processes & Methodologies
1 36 (38.71%) Agile Software Development
2 16 (17.20%) Time Management
2 16 (17.20%) MVC
3 9 (9.68%) Test Scripting
4 7 (7.53%) Configuration Management
4 7 (7.53%) ITIL
5 6 (6.45%) Scrum
5 6 (6.45%) Stakeholder Management
6 5 (5.38%) PRINCE2
7 4 (4.30%) Use Case
7 4 (4.30%) TDD
8 3 (3.23%) Enterprise Architecture
8 3 (3.23%) Service Management
8 3 (3.23%) Change Management
8 3 (3.23%) BDD
9 2 (2.15%) People Management
9 2 (2.15%) Continuous Integration
9 2 (2.15%) Project Management
9 2 (2.15%) PRINCE
9 2 (2.15%) ERP
Programming Languages
1 23 (24.73%) JavaScript
2 19 (20.43%) SQL
3 17 (18.28%) C#
4 6 (6.45%) Java
5 1 (1.08%) Perl
5 1 (1.08%) PL/SQL
5 1 (1.08%) VBA
5 1 (1.08%) Scala
Qualifications
1 52 (55.91%) Security Cleared
2 51 (54.84%) SC Cleared
3 16 (17.20%) DV Cleared
3 16 (17.20%) MCAD
3 16 (17.20%) MCSD
3 16 (17.20%) Microsoft Certification
3 16 (17.20%) MCPD
3 16 (17.20%) MCTS
4 1 (1.08%) ISEB
4 1 (1.08%) CISSP
Quality Assurance & Compliance
1 1 (1.08%) ISO/IEC 27001
1 1 (1.08%) QA
System Software
1 3 (3.23%) Hyper-V
Systems Management
1 3 (3.23%) Windows Intune
Vendors
1 65 (69.89%) Microsoft
2 3 (3.23%) CheckPoint
2 3 (3.23%) Cisco
2 3 (3.23%) Juniper
3 1 (1.08%) Fujitsu
3 1 (1.08%) Siebel
3 1 (1.08%) Oracle
3 1 (1.08%) Sage
3 1 (1.08%) Sitecore