The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 54 61 57
Rank change year-on-year
+7 -4
Contract jobs citing CRM 1921 1573 1697
As % of all contract IT jobs located in the UK 3.33% 2.98% 2.94%
As % of the Processes & Methodologies category 4.50% 4.02% 4.09%
Number of daily rates quoted 1057 913 974
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £415
Average daily rate % change year-on-year
+6.25% -3.61%
90% offered a daily rate of more than £275 £255 £275
10% offered a daily rate of more than £575 £550 £550
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 29 39 37
Average hourly rate £19.91 £38.50 £20.00
Average hourly rate % change year-on-year
-48.28% +92.50%
90% offered a hourly rate of more than £12.20 £11.90 £13.00
10% offered a hourly rate of more than £49.10 £95.00 £40.00
UK excluding London average hourly rate £19.96 £38.15 £16.50
% change year-on-year
-47.69% +131.21%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42716 39097 41510
As % of all contract IT jobs located in the UK 74.16% 74.10% 72.00%
Number of daily rates quoted 26685 24121 24021
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £275 £275 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1186 1114 1519
Average hourly rate £24.00 £27.50 £31.00
Average hourly rate % change year-on-year
-12.72% -11.29%
90% offered a hourly rate of more than £12.57 £12.00 £12.50
10% offered a hourly rate of more than £53.50 £50.00 £45.50
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 19 September 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 19 September 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 1791 £425 +6.25% 772
London +16 850 £450 +5.88% 342
South East +8 354 £400 -1.23% 137
City of London +17 218 £439 -2.50% 131
Berkshire +15 124 £475 +11.76% 39
West Midlands +5 114 £394 +5.00% 72
East of England +2 109 £400 +6.66% 46
Surrey +14 75 £400 +14.28% 23
North West -11 72 £350 -6.66% 57
Hampshire -7 61 £400 -5.88% 29
Reading +21 48 £543 +40.90% 13
Birmingham +1 48 £388 +9.15% 36
Scotland -4 45 £375 -6.25% 32
Yorkshire -30 45 £363 +3.57% 37
Manchester -2 35 £350 -7.89% 41
Suffolk +1 31 £400 +14.28% 5
Oxfordshire +11 27 £330 +1.53% 12
West Yorkshire -22 27 £350 +1.44% 20
Glasgow +8 24 £400 +60.00% 15
South West -74 24 £430 +14.66% 30
Warwickshire +12 23 £413 - 5
Bedfordshire -5 22 £438 -2.77% 8
Wales -10 22 £388 +40.90% 4
East Midlands -25 20 £425 +466.66% 23
Buckinghamshire -28 20 £385 +1.31% 12
North East -18 19 £375 - 11
Oxford +13 18 £340 +4.61% 4
Essex +8 18 £450 -18.18% 7
South Wales -2 18 £400 +39.13% 4
Midlands +12 17 £360 -28.00%

CRM
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1224 (31.64%) Microsoft
2 1222 (31.58%) Dynamics CRM
3 786 (20.32%) .NET
4 707 (18.27%) SQL
5 672 (17.37%) Finance
6 572 (14.78%) Agile Software Development
7 554 (14.32%) C#
8 537 (13.88%) Oracle
8 537 (13.88%) MS Excel
9 476 (12.30%) Salesforce.com
10 432 (11.17%) SQL Server
11 428 (11.06%) JavaScript
12 408 (10.55%) SAP
13 407 (10.52%) Project Management
14 371 (9.59%) Marketing
15 368 (9.51%) SharePoint
16 366 (9.46%) HTML
17 356 (9.20%) Migration
18 320 (8.27%) ASP.NET
19 312 (8.06%) Security Cleared
20 305 (7.88%) Stakeholder Management
21 285 (7.37%) Web Services
22 273 (7.06%) SC Cleared
23 272 (7.03%) ERP
24 267 (6.90%) Workflow
25 264 (6.82%) Business Analysis
26 251 (6.49%) Business Intelligence
27 241 (6.23%) XML
28 232 (6.00%) Windows
29 226 (5.84%) Microsoft Certification

CRM
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 368 (9.51%) SharePoint
2 145 (3.75%) BizTalk Server
3 84 (2.17%) CMS
4 65 (1.68%) SharePoint 2010
5 60 (1.55%) IIS
6 59 (1.52%) SharePoint 2013
7 39 (1.01%) Oracle Workflow
8 33 (0.85%) Drupal
9 32 (0.83%) MS Exchange
10 29 (0.75%) NetWeaver
10 29 (0.75%) Lync
11 22 (0.57%) IBM Notes
11 22 (0.57%) SAS
12 21 (0.54%) Apache
12 21 (0.54%) WebLogic
13 18 (0.47%) Exchange Server 2010
13 18 (0.47%) Exchange Server 2013
14 16 (0.41%) WordPress
15 12 (0.31%) WebSphere
16 10 (0.26%) Sitecore CMS
Applications
1 537 (13.88%) MS Excel
2 120 (3.10%) MS Office
3 78 (2.02%) MS PowerPoint
4 64 (1.65%) MS Project
5 56 (1.45%) MS Visio
6 15 (0.39%) Photoshop
7 11 (0.28%) InfoPath
7 11 (0.28%) Spreadsheet
8 10 (0.26%) SPSS
9 4 (0.10%) FastStats
10 3 (0.078%) Adobe Captivate
11 2 (0.052%) Adobe Illustrator
12 1 (0.026%) Acrobat
12 1 (0.026%) InDesign
12 1 (0.026%) Casewise Modeler
12 1 (0.026%) PowerPivot
Business Applications
1 1222 (31.58%) Dynamics CRM
2 153 (3.95%) SAP CRM
3 120 (3.10%) Dynamics AX
4 110 (2.84%) Oracle EBS
5 80 (2.07%) Oracle CRM
6 70 (1.81%) Oracle EBS R12
7 39 (1.01%) Oracle Applications
7 39 (1.01%) SAP IS-U
8 29 (0.75%) Magento
9 28 (0.72%) Oracle Internet Expenses
10 22 (0.57%) Oracle iRecruitment
10 22 (0.57%) SAP SD
11 20 (0.52%) SAP ERP
12 17 (0.44%) Oracle Payroll
13 16 (0.41%) Dynamics NAV
13 16 (0.41%) SAP FI
14 14 (0.36%) Oracle General Ledger
14 14 (0.36%) Oracle Receivables
14 14 (0.36%) SAP Oil and Gas
15 13 (0.34%) Oracle Payables
Cloud Services
1 79 (2.04%) Force.com
2 57 (1.47%) SaaS
3 35 (0.90%) Microsoft Azure
4 27 (0.70%) Cloud Computing
5 14 (0.36%) Office 365
6 12 (0.31%) MailChimp
7 7 (0.18%) Amazon AWS
7 7 (0.18%) PaaS
8 5 (0.13%) SuccessFactors
9 3 (0.078%) IaaS
10 2 (0.052%) Google Apps
10 2 (0.052%) IBM SmartCloud
11 1 (0.026%) Taleo
11 1 (0.026%) Heroku
Communications & Networking
1 40 (1.03%) SAN
2 37 (0.96%) Intranet
3 30 (0.78%) Internet
4 23 (0.59%) DNS
5 21 (0.54%) TCP/IP
5 21 (0.54%) HTTP
6 16 (0.41%) WAN
7 15 (0.39%) DHCP
8 14 (0.36%) VoIP
9 13 (0.34%) Wireless
9 13 (0.34%) Firewall
10 10 (0.26%) SMS
10 10 (0.26%) LAN
11 9 (0.23%) HTTPS
11 9 (0.23%) FTP
12 8 (0.21%) Extranet
12 8 (0.21%) CTI
13 6 (0.16%) Unified Communications
13 6 (0.16%) VPN
13 6 (0.16%) LDAP
Database & Business Intelligence
1 432 (11.17%) SQL Server
2 198 (5.12%) SQL Server Reporting Services
3 131 (3.39%) SQL Server Integration Services
4 126 (3.26%) Data Warehouse
5 104 (2.69%) SQL Server 2008
6 95 (2.46%) Oracle BI EE
7 88 (2.27%) Relational Database
8 82 (2.12%) Oracle Reports
9 65 (1.68%) Oracle Database
10 52 (1.34%) SAP BW
11 49 (1.27%) QlikView
12 46 (1.19%) MySQL
13 41 (1.06%) SQL Server Analysis Services
14 36 (0.93%) SQL Server 2012
15 33 (0.85%) SQL Server 2005
16 30 (0.78%) RDBMS
17 28 (0.72%) SAP BI
18 25 (0.65%) Big Data
19 22 (0.57%) Data Mining
20 21 (0.54%) Siebel EIM
Development Applications
1 106 (2.74%) Visual Studio
2 95 (2.46%) QuickTest Pro
3 68 (1.76%) Team Foundation Server
4 47 (1.21%) JIRA
5 42 (1.09%) Git (software)
6 18 (0.47%) Subversion
7 16 (0.41%) Visual Studio Team System
7 16 (0.41%) Selenium
7 16 (0.41%) Oracle Forms
8 11 (0.28%) Oracle APEX
9 10 (0.26%) Serena SBM
10 9 (0.23%) NUnit
11 8 (0.21%) Talend Open Studio
11 8 (0.21%) Eclipse
12 6 (0.16%) Toad
12 6 (0.16%) Dreamweaver
12 6 (0.16%) TestDirector
12 6 (0.16%) Ant
13 5 (0.13%) JUnit
13 5 (0.13%) LSMW
General
1 672 (17.37%) Finance
2 371 (9.59%) Marketing
3 187 (4.83%) Billing
4 173 (4.47%) Retail
5 171 (4.42%) Banking
6 158 (4.08%) Telecoms
7 143 (3.70%) Advertising
8 59 (1.52%) Back Office
9 58 (1.50%) Publishing
9 58 (1.50%) Legal
10 55 (1.42%) Investment Banking
11 54 (1.40%) Manufacturing
12 46 (1.19%) Pharmaceutical
13 33 (0.85%) Local Government
14 29 (0.75%) Games
15 26 (0.67%) General Ledger
16 25 (0.65%) Law
17 16 (0.41%) French Language
17 16 (0.41%) Automotive
17 16 (0.41%) Front Office
Job Titles
1 826 (21.35%) Developer
2 802 (20.73%) Analyst
3 506 (13.08%) Consultant
4 457 (11.81%) Business Analyst
5 440 (11.37%) Architect
6 391 (10.11%) CRM Developer
7 363 (9.38%) Project Manager
8 245 (6.33%) Dynamics CRM Developer
9 242 (6.25%) CRM Consultant
10 220 (5.69%) Solutions Architect
11 156 (4.03%) Technical Support
12 143 (3.70%) Microsoft Developer
13 133 (3.44%) Dynamics CRM Consultant
14 125 (3.23%) Microsoft Consultant
15 122 (3.15%) CRM Analyst
16 103 (2.66%) Microsoft CRM Consultant
17 97 (2.51%) CRM Manager
18 91 (2.35%) .NET Developer
19 82 (2.12%) CRM Business Analyst
20 81 (2.09%) SAP Consultant
Libraries, Frameworks & Software Standards
1 786 (20.32%) .NET
2 366 (9.46%) HTML
3 320 (8.27%) ASP.NET
4 285 (7.37%) Web Services
5 241 (6.23%) XML
6 197 (5.09%) CSS
7 119 (3.08%) WCF
8 114 (2.95%) Middleware
9 99 (2.56%) SOAP
10 97 (2.51%) JSP
11 77 (1.99%) Silverlight
12 74 (1.91%) Visualforce
13 73 (1.89%) jQuery
14 70 (1.81%) .NET Framework
15 56 (1.45%) JSON
16 49 (1.27%) J2EE
17 47 (1.21%) HTML5
18 41 (1.06%) REST
19 36 (0.93%) ASP.NET MVC
20 32 (0.83%) Mason
Miscellaneous
1 217 (5.61%) Analytical Skills
2 91 (2.35%) Management Information System
3 72 (1.86%) Social Media
4 63 (1.63%) Data Integration
5 61 (1.58%) Enterprise Software
6 58 (1.50%) User Experience
7 55 (1.42%) FMCG
8 50 (1.29%) iPad
9 32 (0.83%) Mobile App
10 31 (0.80%) Clustering
11 30 (0.78%) Open Source
12 28 (0.72%) IVR
13 23 (0.59%) N-Tier
14 22 (0.57%) Computer Science
15 17 (0.44%) Online Games
16 14 (0.36%) Reference Data
16 14 (0.36%) Blog
17 13 (0.34%) Mathematics
17 13 (0.34%) Statistics
17 13 (0.34%) Visualisation
Operating Systems
1 232 (6.00%) Windows
2 74 (1.91%) UNIX
3 48 (1.24%) Linux
4 33 (0.85%) Apple iOS
5 32 (0.83%) Windows Server 2008
6 31 (0.80%) Windows 7
7 28 (0.72%) Windows Server 2003
8 24 (0.62%) MVS
9 20 (0.52%) Windows XP
10 18 (0.47%) Windows Server 2012
11 11 (0.28%) Android
12 10 (0.26%) Windows 8
13 7 (0.18%) VME
14 6 (0.16%) AIX
15 5 (0.13%) HPUX
16 4 (0.10%) VMS
17 2 (0.052%) Red Hat Enterprise Linux
17 2 (0.052%) Windows 2000 Server
17 2 (0.052%) Windows Vista
17 2 (0.052%) SUSE
Processes & Methodologies
1 572 (14.78%) Agile Software Development
2 407 (10.52%) Project Management
3 356 (9.20%) Migration
4 305 (7.88%) Stakeholder Management
5 272 (7.03%) ERP
6 267 (6.90%) Workflow
7 264 (6.82%) Business Analysis
8 251 (6.49%) Business Intelligence
9 219 (5.66%) E-Commerce
10 209 (5.40%) Data Migration
11 198 (5.12%) PRINCE2
12 164 (4.24%) User Acceptance Testing
13 159 (4.11%) Change Management
14 154 (3.98%) Test Scripting
15 140 (3.62%) Data Modelling
16 133 (3.44%) SOA
17 132 (3.41%) Analytics
18 124 (3.20%) ITIL
18 124 (3.20%) Scrum
19 111 (2.87%) ETL
Programming Languages
1 707 (18.27%) SQL
2 554 (14.32%) C#
3 428 (11.06%) JavaScript
4 214 (5.53%) Java
5 137 (3.54%) VB
6 92 (2.38%) PHP
7 81 (2.09%) Apex Code
8 69 (1.78%) T-SQL
9 65 (1.68%) VB.NET
10 54 (1.40%) ABAP
11 53 (1.37%) PL/SQL
12 26 (0.67%) PowerShell
12 26 (0.67%) Shell Script
13 19 (0.49%) C++
14 17 (0.44%) C
15 16 (0.41%) SOQL
15 16 (0.41%) VBA
16 15 (0.39%) VBScript
16 15 (0.39%) VB6
17 13 (0.34%) Python
Qualifications
1 312 (8.06%) Security Cleared
2 273 (7.06%) SC Cleared
3 226 (5.84%) Microsoft Certification
4 147 (3.80%) Degree
5 124 (3.20%) ISTQB
6 96 (2.48%) ISTQB Advanced Certification
7 63 (1.63%) ISEB
8 59 (1.52%) DV Cleared
9 35 (0.90%) PMI Certification
10 30 (0.78%) MCITP
11 29 (0.75%) PRINCE2 Certification
12 27 (0.70%) PMP
13 26 (0.67%) Cisco Certification
14 22 (0.57%) PRINCE2 Practitioner
14 22 (0.57%) CCNA
15 17 (0.44%) MCTS
16 16 (0.41%) ISTQB Foundation Certification
17 10 (0.26%) ITIL Certification
18 9 (0.23%) MCT
19 7 (0.18%) MCSD
Quality Assurance & Compliance
1 136 (3.52%) QA
2 36 (0.93%) SLA
3 22 (0.57%) Data Quality
4 12 (0.31%) PCI DSS
5 6 (0.16%) ISO 9001
6 5 (0.13%) P3O
7 3 (0.078%) Sarbanes-Oxley
7 3 (0.078%) ISO/IEC 27001
8 2 (0.052%) GxP
9 1 (0.026%) ISO 14001
9 1 (0.026%) WCAG
System Software
1 85 (2.20%) Active Directory
2 30 (0.78%) Hyper-V
3 18 (0.47%) VMware Infrastructure
4 4 (0.10%) vSphere
4 4 (0.10%) Oracle RAC
5 3 (0.078%) Terminal Services
5 3 (0.078%) XenApp
5 3 (0.078%) VMware ESXi
5 3 (0.078%) Forefront TMG
6 2 (0.052%) vCloud
6 2 (0.052%) Sendmail
6 2 (0.052%) HDFS
6 2 (0.052%) ProxySG
6 2 (0.052%) MetaFrame
7 1 (0.026%) Oracle RMAN
7 1 (0.026%) Microsoft App-V
7 1 (0.026%) Microsoft Virtual Server
7 1 (0.026%) LiteSpeed
7 1 (0.026%) OCFS2
Systems Management
1 54 (1.40%) HP Quality Center
2 13 (0.34%) SCCM
3 11 (0.28%) BMC PATROL
4 10 (0.26%) SCOM
5 7 (0.18%) Tivoli Storage Manager
6 5 (0.13%) Backup Exec
7 4 (0.10%) HP SIM
7 4 (0.10%) ServiceCenter
7 4 (0.10%) SCSM
8 3 (0.078%) Oracle Enterprise Manager
8 3 (0.078%) OpenView
8 3 (0.078%) EMC NetWorker
9 2 (0.052%) OpenSSO
9 2 (0.052%) Cisco UCCX
9 2 (0.052%) Oracle Identity Management
9 2 (0.052%) SAP Afaria
9 2 (0.052%) MOM
9 2 (0.052%) Systems Management Server (SMS)
9 2 (0.052%) Tivoli
9 2 (0.052%) Nagios
Vendors
1 1224 (31.64%) Microsoft
2 537 (13.88%) Oracle
3 476 (12.30%) Salesforce.com
4 408 (10.55%) SAP
5 225 (5.82%) Siebel
6 169 (4.37%) HP
7 47 (1.21%) PeopleSoft
8 44 (1.14%) Citrix
9 43 (1.11%) Business Objects
10 40 (1.03%) IBM
11 39 (1.01%) JD Edwards
12 38 (0.98%) Cisco
13 37 (0.96%) Informatica
14 34 (0.88%) Adobe
15 31 (0.80%) Genesys
16 29 (0.75%) VMware
17 23 (0.59%) Lotus
17 23 (0.59%) Metastorm
18 22 (0.57%) NetSuite
18 22 (0.57%) TIBCO
Reading, Berkshire
Yoh
Posted: 8 hours ago
South East
ARC IT Recruitment Ltd
Posted: 10 hours ago
South East
ARC IT Recruitment Ltd
Posted: 10 hours ago
Berkshire
Nigel Frank International Ltd
Rate: £350 - £450 per day
Posted: 10 hours ago
Bristol, Avon
Randstad Technologies
Rate: £20 - £25 per hour
Posted: 11 hours ago
City, London
Networking People
Posted: 11 hours ago
West Midlands
Austin Fraser
Rate: £0.00 - £450 per day
Posted: 12 hours ago
City, London
Testing Circle Ltd
Rate: From £400 to £450 per day
Posted: 12 hours ago
Great Yarmouth, Norfolk
Austin Fraser
Posted: 13 hours ago
West Midlands
Austin Fraser
Rate: £0.00 - £450 per day
Posted: 13 hours ago
Manchester, Lancashire
Senitor Associates
Rate: £160 - £200 per day
Posted: 13 hours ago
Surrey
The Bridge Ltd
Rate: Market Rates
Posted: 13 hours ago
City, London
Venturi
Rate: £400 - £450 per day
Posted: 14 hours ago
Reading, Berkshire
Roc Search
Posted: 15 hours ago
Bedfordshire
Streamline Connections
Rate: £500 - £650 per day
Posted: 16 hours ago
England
Aimhire Recruitment
Posted: 16 hours ago
England
Aimhire Recruitment
Posted: 16 hours ago
England
Aimhire Recruitment
Posted: 16 hours ago
England
Aimhire Recruitment
Posted: 16 hours ago
England
Aimhire Recruitment
Posted: 16 hours ago