The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 49 55 58
Rank change year-on-year
+6 +3
Contract jobs citing CRM 2040 1743 1454
As % of all contract IT jobs located in the UK 3.67% 3.20% 3.05%
As % of the Processes & Methodologies category 4.80% 4.28% 4.15%
Number of daily rates quoted 1282 1050 783
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £405 £420
Average daily rate % change year-on-year
-1.23% -3.57%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 17 21 22
Average hourly rate £20.31 £13.50 £22.50
Average hourly rate % change year-on-year
+50.44% -40.00%
90% offered a hourly rate of more than £11.00 £11.00 £11.55
10% offered a hourly rate of more than £50.00 £26.00 £82.00
UK excluding London average hourly rate £18.00 £19.50 £22.50
% change year-on-year
-7.69% -13.33%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42497 40723 35069
As % of all contract IT jobs located in the UK 76.35% 74.75% 73.52%
Number of daily rates quoted 26510 25396 20908
Average daily rate £415 £400 £408
Average daily rate % change year-on-year
+3.75% -1.84%
90% offered a daily rate of more than £283 £275 £275
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £390 £375 £362
% change year-on-year
+4.00% +3.73%
Number of hourly rates quoted 1226 1148 1061
Average hourly rate £29.00 £30.00 £32.00
Average hourly rate % change year-on-year
-3.33% -6.25%
90% offered a hourly rate of more than £12.10 £12.50 £13.50
10% offered a hourly rate of more than £47.50 £52.50 £54.00
UK excluding London average hourly rate £30.20 £31.00 £32.00
% change year-on-year
-2.58% -3.12%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 27 April 2015.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 27 April 2015.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 1872 £410 +1.23% 856
London +5 822 £425 - 357
South East +2 399 £400 - 157
City of London +30 218 £475 +11.76% 153
West Midlands 0 132 £387 -3.24% 70
North West +6 114 £439 +17.06% 87
Berkshire -8 109 £388 -8.82% 26
Yorkshire +1 104 £385 +10.00% 46
East of England +12 101 £400 -5.82% 51
South West +25 80 £375 -11.76% 36
Hampshire +9 76 £408 -14.21% 18
West Yorkshire +6 73 £398 +2.58% 33
Birmingham +13 62 £420 +12.00% 25
Surrey -5 62 £388 - 42
East Midlands +14 61 £358 +10.00% 26
Buckinghamshire +16 60 £388 +24.00% 11
Leeds +15 60 £400 - 25
Wales +15 53 £375 -6.25% 8
Scotland -9 48 £360 -8.28% 14
Manchester -18 42 £344 -14.06% 44
Oxfordshire -1 35 £425 +20.99% 27
South Wales +9 34 £375 -6.25% 8
West Sussex -4 34 £440 +37.50% 10
Lancashire +31 32 £460 +22.66% 14
Milton Keynes +12 32 £425 +36.00% 3
Bristol +6 31 £375 -0.66% 9
Reading +2 30 £425 +13.33% 9
Nottinghamshire +16 27 £325 -18.75% 10
Hertfordshire +16 26 £375 -16.66% 17
Nottingham +16 26 £325 -28.76% 10

CRM
Top 30 Related IT Skills

For the 6 months to 27 April 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1252 (33.36%) Dynamics CRM
2 1114 (29.68%) Microsoft
3 769 (20.49%) Finance
4 762 (20.30%) SQL
5 653 (17.40%) .NET
6 582 (15.51%) Agile Software Development
7 484 (12.90%) C#
8 481 (12.82%) SQL Server
9 434 (11.56%) MS Excel
10 406 (10.82%) Oracle
11 385 (10.26%) JavaScript
12 377 (10.05%) SAP
13 368 (9.81%) SharePoint
14 349 (9.30%) Project Management
15 344 (9.17%) Stakeholder Management
16 332 (8.85%) Salesforce.com
17 320 (8.53%) Marketing
18 298 (7.94%) Migration
19 293 (7.81%) HTML
20 283 (7.54%) Web Services
21 262 (6.98%) ASP.NET
22 261 (6.95%) Security Cleared
23 258 (6.87%) Analytical Skills
24 257 (6.85%) Business Intelligence
25 236 (6.29%) Retail
26 225 (6.00%) PRINCE2
27 217 (5.78%) ERP
28 216 (5.76%) Telecoms
29 214 (5.70%) SC Cleared
30 209 (5.57%) Workflow

CRM
Top Related IT Skills by Category

For the 6 months to 27 April 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 368 (9.81%) SharePoint
2 160 (4.26%) BizTalk Server
3 95 (2.53%) CMS
4 68 (1.81%) IIS
5 66 (1.76%) SAS
6 61 (1.63%) SharePoint 2013
7 55 (1.47%) SharePoint 2010
8 45 (1.20%) Lync
9 36 (0.96%) MS Exchange
10 30 (0.80%) Adobe Experience Manager
11 22 (0.59%) Sitecore CMS
12 21 (0.56%) Oracle Workflow
13 18 (0.48%) Exchange Server 2013
14 16 (0.43%) NetWeaver
15 13 (0.35%) SharePoint Server
16 12 (0.32%) WebSphere
16 12 (0.32%) Umbraco
17 10 (0.27%) Tomcat
18 9 (0.24%) JBoss
18 9 (0.24%) SugarCRM
Applications
1 434 (11.56%) MS Excel
2 88 (2.34%) MS Office
3 59 (1.57%) MS Project
4 54 (1.44%) MS PowerPoint
5 48 (1.28%) MS Visio
6 20 (0.53%) Photoshop
7 18 (0.48%) SPSS
8 9 (0.24%) Shockwave
9 4 (0.11%) FastStats
10 3 (0.080%) Spreadsheet
11 2 (0.053%) Adobe Illustrator
12 1 (0.027%) InfoPath
12 1 (0.027%) PowerPivot
12 1 (0.027%) Adobe Creative Suite
Business Applications
1 1252 (33.36%) Dynamics CRM
2 167 (4.45%) SAP CRM
3 106 (2.82%) Oracle EBS
4 90 (2.40%) Dynamics AX
5 84 (2.24%) Oracle EBS R12
6 40 (1.07%) SAP ERP
7 37 (0.99%) SAP SD
8 33 (0.88%) SAP IS-U
9 25 (0.67%) Oracle CRM
10 22 (0.59%) Dynamics NAV
11 20 (0.53%) Oracle General Ledger
12 18 (0.48%) Oracle Financials
13 17 (0.45%) SAP Oil and Gas
13 17 (0.45%) Unica
14 14 (0.37%) Oracle Applications
14 14 (0.37%) SAP FI
15 13 (0.35%) Oracle 11i
16 12 (0.32%) Oracle Payroll
16 12 (0.32%) Oracle Payables
16 12 (0.32%) BigMachines
Cloud Services
1 70 (1.87%) Microsoft Azure
2 46 (1.23%) Office 365
3 36 (0.96%) SaaS
4 28 (0.75%) Cloud Computing
5 22 (0.59%) Force.com
6 19 (0.51%) Amazon AWS
7 15 (0.40%) PaaS
8 13 (0.35%) Adobe Analytics
9 11 (0.29%) Google Analytics
10 6 (0.16%) IaaS
10 6 (0.16%) Yammer
11 5 (0.13%) FinancialForce.com
12 4 (0.11%) Veeva
12 4 (0.11%) AWS Elastic Beanstalk
12 4 (0.11%) Amazon EC2
13 3 (0.080%) Heroku
13 3 (0.080%) SuccessFactors
14 2 (0.053%) Lucidchart
14 2 (0.053%) HP Helion
14 2 (0.053%) SmartFocus
Communications & Networking
1 35 (0.93%) Firewall
2 34 (0.91%) Intranet
3 32 (0.85%) TCP/IP
4 31 (0.83%) LAN
5 29 (0.77%) Wireless
5 29 (0.77%) MVNO
6 23 (0.61%) Internet
7 22 (0.59%) SAN
7 22 (0.59%) DNS
8 20 (0.53%) HTTP
8 20 (0.53%) Broadband
8 20 (0.53%) WAN
9 19 (0.51%) VPN
9 19 (0.51%) 3G
9 19 (0.51%) Cisco ASA
10 17 (0.45%) 4G
10 17 (0.45%) SS7
10 17 (0.45%) 2G
10 17 (0.45%) SIGTRAN
10 17 (0.45%) GSM
Database & Business Intelligence
1 481 (12.82%) SQL Server
2 193 (5.14%) SQL Server Reporting Services
3 161 (4.29%) SQL Server Integration Services
4 151 (4.02%) Data Warehouse
5 147 (3.92%) SQL Server 2008
6 99 (2.64%) Oracle Database
7 60 (1.60%) SAP BW
8 58 (1.55%) Oracle Database 11g
9 57 (1.52%) Relational Database
10 51 (1.36%) SQL Server 2012
11 43 (1.15%) SQL Server Analysis Services
12 40 (1.07%) Oracle Database 10g
13 38 (1.01%) SQL Server 2005
14 37 (0.99%) Oracle Reports
14 37 (0.99%) Big Data
15 36 (0.96%) Oracle BI EE
16 35 (0.93%) MS Access
17 29 (0.77%) SQL Server 2000
18 27 (0.72%) MySQL
19 25 (0.67%) RDBMS
Development Applications
1 112 (2.98%) Visual Studio
2 79 (2.10%) Team Foundation Server
3 40 (1.07%) JIRA
4 27 (0.72%) Subversion
5 25 (0.67%) Selenium
6 20 (0.53%) Oracle APEX
6 20 (0.53%) Oracle Forms
6 20 (0.53%) Git (software)
7 14 (0.37%) Eclipse
8 13 (0.35%) JUnit
9 12 (0.32%) JDeveloper
10 11 (0.29%) ERwin
10 11 (0.29%) Cucumber
11 9 (0.24%) Mockito
11 9 (0.24%) VSS/SourceSafe
11 9 (0.24%) Dreamweaver
12 8 (0.21%) Talend Open Studio
12 8 (0.21%) Jenkins
12 8 (0.21%) Grunt
13 7 (0.19%) SQL Server Management Studio (SSMS)
General
1 769 (20.49%) Finance
2 320 (8.53%) Marketing
3 236 (6.29%) Retail
4 216 (5.76%) Telecoms
5 174 (4.64%) Billing
6 142 (3.78%) Banking
7 85 (2.26%) Advertising
8 76 (2.03%) Manufacturing
9 67 (1.79%) Legal
10 58 (1.55%) Investment Banking
11 52 (1.39%) Local Government
12 47 (1.25%) Law
13 29 (0.77%) French Language
14 27 (0.72%) Pharmaceutical
14 27 (0.72%) Back Office
15 26 (0.69%) Publishing
16 25 (0.67%) Games
17 23 (0.61%) German Language
18 21 (0.56%) Automotive
19 18 (0.48%) Financial Institution
Job Titles
1 825 (21.98%) Analyst
2 824 (21.96%) Developer
3 479 (12.76%) Consultant
4 464 (12.36%) Business Analyst
5 448 (11.94%) Architect
6 346 (9.22%) Project Manager
7 294 (7.83%) CRM Developer
8 241 (6.42%) Dynamics CRM Developer
9 226 (6.02%) CRM Consultant
10 182 (4.85%) CRM Analyst
11 166 (4.42%) Solutions Architect
12 158 (4.21%) Microsoft Developer
13 118 (3.14%) SAP Consultant
14 99 (2.64%) CRM Business Analyst
15 90 (2.40%) Dynamics CRM Consultant
16 89 (2.37%) CRM Manager
17 88 (2.34%) Functional Consultant
18 86 (2.29%) .NET Developer
19 79 (2.10%) Test Analyst
20 74 (1.97%) Technical Architect
Libraries, Frameworks & Software Standards
1 653 (17.40%) .NET
2 293 (7.81%) HTML
3 283 (7.54%) Web Services
4 262 (6.98%) ASP.NET
5 206 (5.49%) XML
6 177 (4.72%) CSS
7 167 (4.45%) WCF
8 134 (3.57%) jQuery
9 123 (3.28%) .NET Framework
10 100 (2.66%) SOAP
11 87 (2.32%) HTML5
12 61 (1.63%) Middleware
13 58 (1.55%) REST
14 55 (1.47%) Ajax
15 50 (1.33%) Visualforce
16 48 (1.28%) Entity Framework
17 43 (1.15%) ASP.NET MVC
18 39 (1.04%) Spring
19 38 (1.01%) JSON
20 37 (0.99%) CSS3
Miscellaneous
1 258 (6.87%) Analytical Skills
2 128 (3.41%) Management Information System
3 65 (1.73%) User Experience
4 60 (1.60%) Data Integration
5 52 (1.39%) Computer Science
6 39 (1.04%) NHS
6 39 (1.04%) Social Media
7 38 (1.01%) Enterprise Software
8 33 (0.88%) Open Source
9 32 (0.85%) Data Structures
10 31 (0.83%) Mobile App
10 31 (0.83%) FMCG
11 30 (0.80%) IVR
12 21 (0.56%) GIS
12 21 (0.56%) E-Learning
13 20 (0.53%) Visualisation
14 17 (0.45%) Clustering
14 17 (0.45%) iPad
15 15 (0.40%) Video on Demand
16 14 (0.37%) Replication
Operating Systems
1 190 (5.06%) Windows
2 121 (3.22%) UNIX
3 74 (1.97%) Linux
4 50 (1.33%) Windows Server 2008
5 45 (1.20%) Windows Server 2003
6 31 (0.83%) Windows Server 2012
7 23 (0.61%) Windows XP
8 17 (0.45%) Windows Vista
9 16 (0.43%) Windows 7
10 11 (0.29%) Apple iOS
10 11 (0.29%) Solaris
10 11 (0.29%) AIX
11 7 (0.19%) MVS
11 7 (0.19%) VME
12 6 (0.16%) Android
12 6 (0.16%) Red Hat Enterprise Linux
13 5 (0.13%) Windows 8
14 4 (0.11%) Ubuntu
15 3 (0.080%) Mac OS X
15 3 (0.080%) CentOS
Processes & Methodologies
1 582 (15.51%) Agile Software Development
2 349 (9.30%) Project Management
3 344 (9.17%) Stakeholder Management
4 298 (7.94%) Migration
5 257 (6.85%) Business Intelligence
6 225 (6.00%) PRINCE2
7 217 (5.78%) ERP
8 209 (5.57%) Workflow
9 203 (5.41%) E-Commerce
9 203 (5.41%) Business Analysis
10 186 (4.96%) Data Migration
11 167 (4.45%) User Acceptance Testing
11 167 (4.45%) ITIL
12 150 (4.00%) Scrum
13 138 (3.68%) SOA
14 130 (3.46%) MVC
15 125 (3.33%) Analytics
16 115 (3.06%) Data Modelling
17 113 (3.01%) Change Management
18 107 (2.85%) ETL
Programming Languages
1 762 (20.30%) SQL
2 484 (12.90%) C#
3 385 (10.26%) JavaScript
4 188 (5.01%) Java
5 121 (3.22%) T-SQL
6 110 (2.93%) PL/SQL
7 63 (1.68%) Apex Code
8 62 (1.65%) Shell Script
9 40 (1.07%) PHP
10 35 (0.93%) ABAP
11 34 (0.91%) VB
12 27 (0.72%) VB.NET
13 26 (0.69%) C
14 17 (0.45%) Python
15 15 (0.40%) Perl
15 15 (0.40%) VBA
16 12 (0.32%) C++
17 10 (0.27%) Scala
18 9 (0.24%) PowerShell
18 9 (0.24%) VBScript
Qualifications
1 261 (6.95%) Security Cleared
2 214 (5.70%) SC Cleared
3 201 (5.36%) Degree
4 115 (3.06%) Microsoft Certification
5 95 (2.53%) ISEB
6 42 (1.12%) PMI Certification
7 34 (0.91%) PMP
8 32 (0.85%) Cisco Certification
8 32 (0.85%) ISTQB
9 31 (0.83%) PRINCE2 Certification
10 29 (0.77%) DV Cleared
11 26 (0.69%) PRINCE2 Practitioner
12 25 (0.67%) MCSD
13 23 (0.61%) CCNP
14 22 (0.59%) MCAD
14 22 (0.59%) MCTS
15 20 (0.53%) MCSE
15 20 (0.53%) CCNA
16 19 (0.51%) MCITP
17 17 (0.45%) MCPD
Quality Assurance & Compliance
1 112 (2.98%) QA
2 34 (0.91%) SLA
3 33 (0.88%) Data Quality
4 21 (0.56%) ISO/IEC 27001
5 15 (0.40%) ISO 9000
5 15 (0.40%) ISO 9001
6 7 (0.19%) PCI DSS
7 5 (0.13%) HL7
8 4 (0.11%) DICOM
9 3 (0.080%) Sarbanes-Oxley
9 3 (0.080%) ISO 14001
9 3 (0.080%) PMBOK
10 2 (0.053%) COBIT
10 2 (0.053%) JSP 440
11 1 (0.027%) ISO/IEC 14443
11 1 (0.027%) Solvency II
11 1 (0.027%) P3O
11 1 (0.027%) ISO 8583
11 1 (0.027%) BS15000
11 1 (0.027%) ISO/IEC 17799
System Software
1 75 (2.00%) Active Directory
2 28 (0.75%) Hyper-V
3 19 (0.51%) VMware Infrastructure
4 15 (0.40%) ISA Server
5 7 (0.19%) vSphere
6 5 (0.13%) XenApp
7 4 (0.11%) VMware ESX
8 3 (0.080%) vCloud
8 3 (0.080%) HDFS
8 3 (0.080%) XenDesktop
9 2 (0.053%) VMware Server
9 2 (0.053%) ProxySG
10 1 (0.027%) Squid
10 1 (0.027%) Microsoft Virtual Server
10 1 (0.027%) Oracle RAC
10 1 (0.027%) Citrix Presentation Server
10 1 (0.027%) Microsoft App-V
10 1 (0.027%) Terminal Services
10 1 (0.027%) XenServer
10 1 (0.027%) QEMU
Systems Management
1 54 (1.44%) HP Quality Center
2 9 (0.24%) Puppet
2 9 (0.24%) Tivoli Storage Manager
3 8 (0.21%) Opscode Chef
4 7 (0.19%) SCOM
5 6 (0.16%) SCCM
5 6 (0.16%) Cisco CUCM
6 5 (0.13%) Cisco UCCE
7 3 (0.080%) Windows Intune
7 3 (0.080%) StatsD
7 3 (0.080%) SolarWinds Orion
7 3 (0.080%) Nagios
8 2 (0.053%) Oracle Enterprise Manager
8 2 (0.053%) Cisco IPCC
8 2 (0.053%) Ansible
8 2 (0.053%) Forefront Identity Manager
8 2 (0.053%) FortiGate
8 2 (0.053%) Symantec Enterprise Vault
8 2 (0.053%) Oracle Identity Management
8 2 (0.053%) vMotion
Vendors
1 1114 (29.68%) Microsoft
2 406 (10.82%) Oracle
3 377 (10.05%) SAP
4 332 (8.85%) Salesforce.com
5 165 (4.40%) Siebel
6 61 (1.63%) HP
7 58 (1.55%) Cisco
8 54 (1.44%) Adobe
9 49 (1.31%) Informatica
10 43 (1.15%) IBM
11 42 (1.12%) Business Objects
12 39 (1.04%) Citrix
13 32 (0.85%) PeopleSoft
13 32 (0.85%) VMware
14 29 (0.77%) Sitecore
15 26 (0.69%) Sage
16 25 (0.67%) Remedy
17 24 (0.64%) TIBCO
18 21 (0.56%) Juniper
18 21 (0.56%) hybris
London
Gazelle Global Consulting
Posted: 3 hours ago
London
ComputAppoint
Rate: £440 - £470 per day
Posted: 14 hours ago
London
Initi8 Recruitment
Posted: 14 hours ago
London
Initi8 Recruitment
Posted: 14 hours ago
London
Involved Solutions Ltd
Rate: £475 - £500 per day
Posted: 16 hours ago
London
Venturi
Rate: £525 - £575 per day
Posted: 2 days ago
City, London
McGregor Boyall
Rate: £500 - £575 per day + depending on experience
Posted: 3 days ago
London
Hays Finance Technology
Rate: £450.00 - £550.00 per day
Posted: 3 days ago
Cheshire
Robert Walters
Rate: competitive daily rates
Posted: 3 days ago
City, London
ReThink Recruitment
Rate: £400 - £600 per day
Posted: 3 days ago
London
Cooper Lomaz Recruitment Ltd
Rate: Market related
Posted: 3 days ago
Berkshire
Austin Fraser
Rate: £0.00 per day + Competitive market rates
Posted: 3 days ago
City, London
Involved Solutions Ltd
Rate: £475 - £500 per day
Posted: 3 days ago
South West London
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per annum
Posted: 4 days ago
London
Lorien Resourcing
Posted: 4 days ago
Cheadle, Cheshire
Hays Talent Solutions
Rate: £510.00 per day
Posted: 4 days ago
West Sussex
Clearwater People Solutions
Rate: £275 - £350 Per Day DOE
Posted: 4 days ago
Leeds, West Yorkshire
Head Resourcing
Posted: 4 days ago
Staffordshire
Sanderson
Rate: £500 - £570 per day
Posted: 4 days ago
Bedfordshire
Mortimer Spinks
Rate: £350 - £400 per day
Posted: 4 days ago