CRM Contracts
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 65 46 62
Rank change year-on-year
-19 +16
Contract jobs citing CRM 1321 1936 1752
As % of all contract IT jobs located in the UK 2.847% 3.322% 2.858%
As % of the Processes & Methodologies category 4.017% 4.902% 4.220%
Number of daily rates quoted 709 1006 918
Average daily rate £420 £425 £400
Average daily rate % change year-on-year
-1.17% +6.25%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £550 £600
UK excluding London average daily rate £400 £405 £400
% change year-on-year
-1.23% +1.25%
Number of hourly rates quoted 22 21 44
Average hourly rate £22.50 £16.50 £18.00
Average hourly rate % change year-on-year
+36.36% -8.33%
90% offered a hourly rate of more than £11.60 £11.00 £11.00
10% offered a hourly rate of more than £48.05 £32.50 £37.50
UK excluding London average hourly rate £22.50 £16.50 £18.38
% change year-on-year
+36.36% -10.20%
All Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category		 32885 39492 41512
As % of all contract IT jobs located in the UK 70.87% 67.77% 67.72%
Number of daily rates quoted 19655 22706 23594
Average daily rate £413 £400 £440
Average daily rate % change year-on-year
+3.12% -9.09%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £579 £600
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 974 1268 1474
Average hourly rate £31.25 £25.00 £29.50
Average hourly rate % change year-on-year
+25.00% -15.25%
90% offered a hourly rate of more than £13.50 £13.00 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 17 May 2013.

CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 17 May 2013.

CRM Hourly Rate Histogram

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
England -15 1190 £415 -2.35%
London -12 603 £430 -4.44%
South East -21 217 £425 +6.25%
City of London -1 172 £450 +5.88%
West Midlands -2 77 £419 +10.19%
Yorkshire -4 74 £325 -18.75%
North West +5 64 £350 -5.08%
Berkshire -37 56 £438 -2.77%
Scotland -12 45 £424 -0.29%
Surrey -4 41 £375 -25.00%
West Yorkshire -6 39 £331 -22.05%
East of England -38 37 £400 -3.03%
South West -5 35 £401 -8.45%
Manchester +18 34 £293 -26.87%
Leeds -1 34 £325 -27.77%
Hampshire -16 33 £425 -4.22%
East Midlands +4 31 £463 +32.40%
Birmingham +8 27 £375 -6.83%
Oxfordshire +21 26 £433 -
South Yorkshire +6 22 £300 -25.00%
Edinburgh +19 21 £450 +5.88%
Oxford +19 20 £450 -
Wiltshire -1 19 £413 -8.33%
Cheshire +2 18 £450 +28.57%
Essex +1 14 £450 -10.00%
Swindon -3 14 £425 -5.55%
Buckinghamshire -10 14 £488 +50.00%
Leicestershire +4 13 £579 +40.30%
Sheffield 0 13 £300 -36.84%
Staines -9 12 £225 -40.31%

CRM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 753 (26.39%) Dynamics CRM
2 646 (22.64%) Microsoft
3 512 (17.95%) Finance
3 512 (17.95%) SQL
4 469 (16.44%) .NET
5 461 (16.16%) SAP
6 390 (13.67%) SharePoint
7 385 (13.49%) SQL Server
8 360 (12.62%) Oracle
9 341 (11.95%) C#
10 298 (10.45%) Siebel
11 297 (10.41%) Project Management
12 291 (10.20%) Business Intelligence
13 281 (9.849%) MS Excel
14 263 (9.218%) Marketing
15 261 (9.148%) SAP CRM
16 249 (8.728%) Salesforce.com
17 237 (8.307%) Migration
18 197 (6.905%) ASP.NET
19 193 (6.765%) Windows
20 186 (6.519%) Business Analysis
21 181 (6.344%) JavaScript
22 174 (6.099%) Telecoms
23 170 (5.959%) Workflow
23 170 (5.959%) SQL Server Reporting Services
24 168 (5.889%) Stakeholder Management
25 165 (5.783%) User Acceptance Testing
26 163 (5.713%) XML
26 163 (5.713%) Banking
27 162 (5.678%) ERP

CRM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 469 (16.44%) .NET
2 197 (6.905%) ASP.NET
3 163 (5.713%) XML
4 153 (5.363%) Web Services
5 144 (5.047%) HTML
6 104 (3.645%) CSS
7 96 (3.365%) Middleware
8 83 (2.909%) WCF
9 80 (2.804%) .NET Framework
10 77 (2.699%) Silverlight
11 65 (2.278%) jQuery
12 35 (1.227%) XSLT
12 35 (1.227%) COM
13 34 (1.192%) ASP.NET MVC
14 31 (1.087%) Visualforce
15 30 (1.052%) SAP Basis
16 26 (0.911%) Ajax
16 26 (0.911%) ASP
16 26 (0.911%) SOAP
17 22 (0.771%) WPF
Application Platforms
1 390 (13.67%) SharePoint
2 85 (2.979%) BizTalk Server
3 74 (2.594%) SharePoint 2010
4 70 (2.454%) CMS
5 51 (1.788%) NetWeaver
6 49 (1.717%) IIS
7 37 (1.297%) SAS
8 29 (1.016%) MS Exchange
9 28 (0.981%) SharePoint Server
10 24 (0.841%) Force.com
11 21 (0.736%) ESB
12 17 (0.596%) Apache
12 17 (0.596%) Oracle Workflow
12 17 (0.596%) Sitecore CMS
13 16 (0.561%) Exchange Server 2010
14 15 (0.526%) WebLogic
15 12 (0.421%) SharePoint 2013
16 10 (0.351%) Tomcat
16 10 (0.351%) Exchange Server 2007
17 9 (0.315%) WorkSite
Applications
1 281 (9.849%) MS Excel
2 114 (3.996%) MS Office
3 52 (1.823%) MS Project
4 30 (1.052%) MS PowerPoint
5 27 (0.946%) MS Visio
6 26 (0.911%) InfoPath
7 12 (0.421%) Adobe Captivate
8 11 (0.386%) FastStats
9 8 (0.280%) Photoshop
10 7 (0.245%) Spreadsheet
11 2 (0.070%) Fireworks
12 1 (0.035%) S-PLUS
12 1 (0.035%) Adobe Illustrator
12 1 (0.035%) InDesign
12 1 (0.035%) PrintSoft PReS
12 1 (0.035%) SPSS
12 1 (0.035%) Office 365
Business Applications
1 753 (26.39%) Dynamics CRM
2 261 (9.148%) SAP CRM
3 96 (3.365%) Dynamics AX
4 60 (2.103%) Oracle EBS
5 55 (1.928%) Oracle CRM
6 51 (1.788%) SAP IS-U
7 37 (1.297%) Oracle EBS R12
8 25 (0.876%) Oracle Applications
9 20 (0.701%) CSG Singleview
10 18 (0.631%) Pivotal CRM
11 13 (0.456%) SAP FI
11 13 (0.456%) Dynamics NAV
11 13 (0.456%) SAP Oil and Gas
12 12 (0.421%) SalesLogix
12 12 (0.421%) SAP BPC
12 12 (0.421%) SAP SD
13 11 (0.386%) Oracle 11i
13 11 (0.386%) Oracle Payroll
13 11 (0.386%) Dynamics GP
13 11 (0.386%) SAP ERP
Communications & Networking
1 43 (1.507%) BSS
2 38 (1.332%) HTTP
3 37 (1.297%) Internet
4 34 (1.192%) CTI
5 24 (0.841%) SAN
6 18 (0.631%) Intranet
7 17 (0.596%) Firewall
8 14 (0.491%) Extranet
9 13 (0.456%) WAN
9 13 (0.456%) LAN
9 13 (0.456%) Intrusion Detection
10 12 (0.421%) SMTP
11 10 (0.351%) TCP/IP
12 9 (0.315%) DNS
12 9 (0.315%) DHCP
13 7 (0.245%) SMS
13 7 (0.245%) NAS
14 6 (0.210%) Wireless
14 6 (0.210%) 3G
15 5 (0.175%) Broadband
Database & Business Intelligence
1 385 (13.49%) SQL Server
2 170 (5.959%) SQL Server Reporting Services
3 126 (4.416%) SQL Server 2008
4 111 (3.891%) Data Warehouse
5 101 (3.540%) Oracle BI EE
6 100 (3.505%) SQL Server Integration Services
7 62 (2.173%) SQL Server 2005
8 48 (1.682%) SQL Server Analysis Services
9 45 (1.577%) SAP BW
10 39 (1.367%) Oracle 11g
11 36 (1.262%) Oracle Reports
12 28 (0.981%) Oracle 8/8i
13 27 (0.946%) BusinessObjects
14 19 (0.666%) Oracle 10g
14 19 (0.666%) Crystal Reports
15 18 (0.631%) SQL Server 2012
16 17 (0.596%) SAP Data Services
17 16 (0.561%) DB2
18 15 (0.526%) SAP BI
19 14 (0.491%) MySQL
Development Applications
1 110 (3.856%) Visual Studio
2 36 (1.262%) Team Foundation Server
3 15 (0.526%) Rational Application Developer
4 13 (0.456%) Subversion
5 12 (0.421%) Git (software)
6 10 (0.351%) Oracle Forms
7 8 (0.280%) ERwin
7 8 (0.280%) NWDI
8 7 (0.245%) Talend Open Studio
9 6 (0.210%) JIRA
9 6 (0.210%) SpecFlow
10 5 (0.175%) Visual Studio Team System
11 4 (0.140%) LSMW
11 4 (0.140%) Maven
11 4 (0.140%) StarTeam
11 4 (0.140%) Oracle APEX
11 4 (0.140%) Hudson
11 4 (0.140%) JDeveloper
12 3 (0.105%) PVCS
12 3 (0.105%) InstallShield
General
1 512 (17.95%) Finance
2 263 (9.218%) Marketing
3 174 (6.099%) Telecoms
4 163 (5.713%) Banking
5 139 (4.872%) Billing
6 113 (3.961%) Retail
7 80 (2.804%) Investment Banking
8 53 (1.858%) Manufacturing
8 53 (1.858%) Advertising
8 53 (1.858%) Publishing
9 44 (1.542%) Back Office
10 41 (1.437%) Legal
11 34 (1.192%) Automotive
12 33 (1.157%) Front Office
13 30 (1.052%) Pharmaceutical
14 29 (1.016%) Law
15 26 (0.911%) French Language
16 15 (0.526%) Financial Institution
17 14 (0.491%) German Language
18 11 (0.386%) Local Government
Job Titles
1 627 (21.98%) Analyst
2 548 (19.21%) Developer
3 489 (17.14%) Consultant
4 370 (12.97%) Business Analyst
5 320 (11.22%) Architect
6 276 (9.674%) Project Manager
7 256 (8.973%) CRM Consultant
8 186 (6.519%) SAP Consultant
9 165 (5.783%) Solutions Architect
9 165 (5.783%) CRM Developer
10 105 (3.680%) SAP CRM Consultant
11 102 (3.575%) CRM Manager
12 95 (3.330%) Dynamics CRM Developer
13 90 (3.155%) .NET Developer
14 82 (2.874%) Trainer
15 74 (2.594%) CRM Analyst
16 69 (2.419%) Programme Manager
17 67 (2.348%) Support Analyst
18 66 (2.313%) CRM Architect
19 65 (2.278%) Dynamics CRM Consultant
Miscellaneous
1 67 (2.348%) Management Information System
2 62 (2.173%) FMCG
3 46 (1.612%) Enterprise Software
4 45 (1.577%) SaaS
5 30 (1.052%) Data Integration
6 26 (0.911%) E-Learning
7 21 (0.736%) Social Media
8 17 (0.596%) Open Source
8 17 (0.596%) NHS
9 16 (0.561%) Smart Meter
10 15 (0.526%) PMI
11 14 (0.491%) N-Tier
12 13 (0.456%) Blackberry
12 13 (0.456%) Data Protection Act
13 11 (0.386%) IVR
13 11 (0.386%) Mainframe
13 11 (0.386%) Cloud Computing
13 11 (0.386%) Market Risk
14 10 (0.351%) Computer Science
14 10 (0.351%) Client/Server
Operating Systems
1 193 (6.765%) Windows
2 47 (1.647%) Windows Server 2008
3 41 (1.437%) UNIX
4 35 (1.227%) Linux
5 31 (1.087%) Windows Server 2003
6 24 (0.841%) Solaris
7 17 (0.596%) Windows 7
8 9 (0.315%) Windows XP
9 8 (0.280%) Red Hat Enterprise Linux
10 5 (0.175%) AIX
11 4 (0.140%) Android
12 3 (0.105%) Windows Server 2012
12 3 (0.105%) MVS
13 2 (0.070%) HPUX
13 2 (0.070%) Apple iOS
14 1 (0.035%) Windows 8
14 1 (0.035%) Windows 2000 Server
14 1 (0.035%) CentOS
14 1 (0.035%) Windows Vista
14 1 (0.035%) VME
Processes & Methodologies
1 297 (10.41%) Project Management
2 291 (10.20%) Business Intelligence
3 237 (8.307%) Migration
4 186 (6.519%) Business Analysis
5 170 (5.959%) Workflow
6 168 (5.889%) Stakeholder Management
7 165 (5.783%) User Acceptance Testing
8 162 (5.678%) ERP
9 152 (5.328%) Data Migration
10 142 (4.977%) Change Management
11 141 (4.942%) PRINCE2
12 139 (4.872%) ITIL
13 128 (4.487%) Data Modelling
14 111 (3.891%) E-Commerce
15 107 (3.750%) ETL
16 106 (3.715%) Analytics
17 105 (3.680%) Agile Software Development
18 102 (3.575%) Data Analysis
19 96 (3.365%) MVC
20 77 (2.699%) Data Management
Programming Languages
1 512 (17.95%) SQL
2 341 (11.95%) C#
3 181 (6.344%) JavaScript
4 137 (4.802%) Java
5 104 (3.645%) T-SQL
6 66 (2.313%) VB.NET
6 66 (2.313%) ABAP
7 51 (1.788%) PL/SQL
8 47 (1.647%) Apex Code
9 43 (1.507%) VBA
10 34 (1.192%) PowerShell
11 23 (0.806%) PHP
12 21 (0.736%) VB
13 17 (0.596%) C
14 15 (0.526%) Python
15 13 (0.456%) Perl
16 12 (0.421%) X++
17 10 (0.351%) Jython
17 10 (0.351%) Shell Script
17 10 (0.351%) C++
Qualifications
1 129 (4.522%) Degree
2 72 (2.524%) ISEB
3 69 (2.419%) Security Cleared
4 56 (1.963%) SC Cleared
5 33 (1.157%) Microsoft Certification
6 27 (0.946%) PRINCE2 Certification
7 25 (0.876%) PMI Certification
8 23 (0.806%) PRINCE2 Practitioner
9 19 (0.666%) ISTQB
10 14 (0.491%) PMP
11 13 (0.456%) MCAD
11 13 (0.456%) MCSD
12 12 (0.421%) DV Cleared
13 10 (0.351%) BC Cleared
13 10 (0.351%) MCTS
14 9 (0.315%) MCP
15 8 (0.280%) MCSE
16 7 (0.245%) Postgraduate
17 6 (0.210%) ITIL Certification
18 5 (0.175%) SAP Certification
Quality Assurance & Compliance
1 78 (2.734%) QA
2 29 (1.016%) SLA
3 19 (0.666%) Data Quality
4 11 (0.386%) Basel II
5 10 (0.351%) Basel III
6 6 (0.210%) ISO 9001
7 5 (0.175%) Sarbanes-Oxley
8 3 (0.105%) ISO/IEC 27001
8 3 (0.105%) COBIT
8 3 (0.105%) PCI DSS
9 1 (0.035%) FATCA
9 1 (0.035%) GAMP
9 1 (0.035%) WCAG
9 1 (0.035%) GxP
System Software
1 51 (1.788%) Active Directory
2 13 (0.456%) XenApp
3 11 (0.386%) VMware Infrastructure
4 10 (0.351%) Hyper-V
5 9 (0.315%) Terminal Services
6 8 (0.280%) ISA Server
6 8 (0.280%) XenDesktop
6 8 (0.280%) vSphere
7 7 (0.245%) UAG
8 6 (0.210%) VMware ESX
9 3 (0.105%) Microsoft App-V
10 2 (0.070%) Forefront TMG
11 1 (0.035%) vCloud
Systems Management
1 58 (2.033%) HP Quality Center
2 22 (0.771%) SCCM
3 14 (0.491%) SCOM
4 7 (0.245%) Norton AntiVirus
5 6 (0.210%) NetBackup
5 6 (0.210%) Symantec Enterprise Vault
5 6 (0.210%) HP SIM
6 5 (0.175%) Backup Exec
6 5 (0.175%) Tivoli Storage Manager
6 5 (0.175%) Systems Management Server (SMS)
7 4 (0.140%) OpenView
8 3 (0.105%) Cisco IPCC
9 2 (0.070%) AppDNA
10 1 (0.035%) Oracle Identity Management
10 1 (0.035%) Cisco UCCX
10 1 (0.035%) MOM
Vendors
1 646 (22.64%) Microsoft
2 461 (16.16%) SAP
3 360 (12.62%) Oracle
4 298 (10.45%) Siebel
5 249 (8.728%) Salesforce.com
6 57 (1.998%) Informatica
7 51 (1.788%) Business Objects
8 48 (1.682%) HP
9 30 (1.052%) VMware
10 26 (0.911%) Cisco
11 23 (0.806%) PeopleSoft
11 23 (0.806%) Citrix
12 22 (0.771%) IBM
12 22 (0.771%) Sage
13 20 (0.701%) CA
14 19 (0.666%) Genesys
14 19 (0.666%) Sybase
14 19 (0.666%) Teradata
14 19 (0.666%) Twitter
15 18 (0.631%) Sitecore
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Dynamics Consultant
City, London
You will be responsible for the design of the latest Dynamics CRM 2011 for this financial leading global organisations main financial client. Key Skills: - E??xperience designing Dynamics...
Connections Recruitment Ltd.
Rate: £300 - £350 per day
Posted: 13 May 2013
Dynamics CRM Project Manager
North West
The successful Dynamics CRM Project Manager will ideally have experience of working within the Higher Education sector but this is not essential. Working with complex projects and ideally...
Square One Resources
Rate: £260 per day
Posted: 14 May 2013
MS Dynamics CRM Functional Consultant - 12 Month Contract - UK
UK
My client based in the UK is currently looking for an experienced MS Dynamics CRM Consultant to help with a Global Rollout I am looking for a consultant...
Lawrence Harvey Enterprise
Rate: Market Rate
Posted: 16 May 2013
Test Analyst (CRM)
City of London
Leading global law firm require an experienced Test Analyst with CRM experience for a minimum of 4 months - based in the City of London. Quality Center and T-...
Hudson IT London
Rate: £300 - £360 per day
Posted: 29 April 2013
MS Dynamics CRM project Manager
UK
My client is currently looking for a MS Dynamics CRM project Manager for a 12 month contract opportunity. As a senior MS CRM project manager you will be...
Lawrence Harvey Enterprise
Rate: Negotiable
Posted: 17 May 2013
Data Architect Investment Bank Contract London
City of London
You will be required to work closely with the business and IT teams to create a vision taking their existing system from Oracle Java back to a Microsoft...
Real Staffing
Rate: £550 - £600 per day
Posted: 15 May 2013
Senior .NET Developer/Architect
London
Due to a bottleneck of work and a looming deadline my client are in need of a Senior .NET developer to hit the floor running in this busy...
Hays Specialist Recruitment
Rate: £400.00 - £500.00 per day
Posted: 9 May 2013
Business Analyst/Architect
Luton, Bedfordshire
Requirements analysis to determine how these capabilities will be delivered (both systems and processes) - Systems selection across property / facilities management, CRM, document management, ERP, data warehouse, integration and...
HAYS INFORMATION TECHNOLOGY
Rate: £550.00 per day
Posted: 15 May 2013
Business Analyst/Architect
Luton, South East
Requirements analysis to determine how these capabilities will be delivered (both systems and processes) Systems selection across property / facilities management, CRM, document management, ERP, data warehouse, integration and...
Hays Specialist Recruitment
Rate: £550.00 per day
Posted: 16 May 2013
Project Manager - Siebel - PMO
London
The Project Manager will be tasked with primarily implementing Siebel CRM to replace a legacy application... Comprehensive Project Management experience is vital, however experience of working within a...
Hays Specialist Recruitment
Rate: £400.00 - £425.00 per day
Posted: 10 May 2013
Business Analyst
East London
We currently have an urgent requirement to fill for a Business Analyst to play a key role in a large Business Transformation Programme. The ideal candidate will have...
Randstad Technologies
Rate: £380 - £450 per day
Posted: 15 May 2013
Siebel Consultant
City, London
Requirements: * Demonstrable experience of configuring Siebel Task based UI (User Interface). (essential) Producing the design and build of the Task based UI elements Advising the development team on...
GCS IT Recruitment Specialists
Rate: £400 - £450 per day
Posted: 14 May 2013
Salesforce Business Analyst
City of London
You will be required to have the following skills and experience in order to be successful for this long term and immediate start position.
Montash Associates
Rate: £300 - £350 per day
Posted: 10 May 2013
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