The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 55 58 60
Rank change year-on-year
+3 +2
Contract jobs citing CRM 1831 1645 1647
As % of all contract IT jobs located in the UK 3.29% 3.12% 2.85%
As % of the Processes & Methodologies category 4.43% 4.26% 4.01%
Number of daily rates quoted 1060 956 931
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £415
Average daily rate % change year-on-year
+6.25% -3.61%
90% offered a daily rate of more than £279 £270 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £400 £388 £400
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 22 36 31
Average hourly rate £19.96 £38.15 £20.67
Average hourly rate % change year-on-year
-47.69% +84.61%
90% offered a hourly rate of more than £11.00 £12.25 £15.00
10% offered a hourly rate of more than £40.95 £72.50 £40.00
UK excluding London average hourly rate £19.91 £39.75 £20.33
% change year-on-year
-49.91% +95.49%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41340 38593 41072
As % of all contract IT jobs located in the UK 74.29% 73.27% 70.97%
Number of daily rates quoted 25582 23715 23832
Average daily rate £410 £400 £400
Average daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £275 £273 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 1138 1054 1464
Average hourly rate £23.00 £28.00 £31.50
Average hourly rate % change year-on-year
-17.85% -11.11%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £48.84 £45.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 28 August 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 28 August 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 1697 £425 +6.25% 723
London +14 853 £450 +5.88% 295
South East +3 374 £400 -5.32% 143
City of London +16 222 £450 - 105
East of England +5 124 £400 - 49
Berkshire +13 120 £450 - 40
West Midlands 0 103 £400 - 42
Surrey +16 81 £388 -5.48% 32
Hampshire +6 78 £438 - 24
North West -6 75 £350 -10.25% 49
Scotland +1 63 £338 -11.47% 36
Yorkshire -30 46 £356 +1.78% 43
Birmingham 0 44 £394 +5.00% 18
Suffolk +3 43 £400 +6.66% 8
Manchester +2 39 £350 -12.50% 35
Glasgow +24 38 £375 +50.00% 17
West Yorkshire -25 31 £350 - 23
Reading +4 27 £563 +25.00% 13
South West -68 24 £388 +4.72% 32
Slough +13 22 £450 -5.26% 1
Cheshire -6 22 £345 -10.96% 8
Bedfordshire -14 22 £313 -30.55% 7
Oxfordshire +9 21 £291 -8.98% 9
Staines +8 20 £315 - 2
Leeds -27 20 £350 +2.94% 19
West Sussex +7 19 £375 -7.40% 7
Hertfordshire -7 19 £465 +24.00% 15
Cambridgeshire +2 18 £413 -23.25% 11
North East -7 18 £425 +13.33% 12
Wales -9 18 £400 +39.13% 9

CRM
Top 30 Related IT Skills

For the 6 months to 28 August 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1162 (31.71%) Dynamics CRM
2 1055 (28.79%) Microsoft
3 753 (20.55%) .NET
4 684 (18.67%) SQL
5 670 (18.29%) Finance
6 543 (14.82%) Oracle
7 529 (14.44%) C#
8 455 (12.42%) Salesforce.com
9 429 (11.71%) SQL Server
10 421 (11.49%) MS Excel
11 416 (11.35%) JavaScript
11 416 (11.35%) SAP
12 405 (11.05%) Project Management
13 381 (10.40%) Migration
14 367 (10.02%) SharePoint
15 358 (9.77%) Marketing
16 342 (9.33%) HTML
17 321 (8.76%) Security Cleared
18 314 (8.57%) Stakeholder Management
19 301 (8.22%) ASP.NET
20 285 (7.78%) Web Services
21 284 (7.75%) SC Cleared
22 272 (7.42%) Business Analysis
23 271 (7.40%) Workflow
24 266 (7.26%) ERP
25 264 (7.21%) Agile Software Development
26 249 (6.80%) Business Intelligence
27 235 (6.41%) XML
27 235 (6.41%) Data Migration
28 234 (6.39%) Windows

CRM
Top Related IT Skills by Category

For the 6 months to 28 August 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 367 (10.02%) SharePoint
2 128 (3.49%) BizTalk Server
3 79 (2.16%) CMS
4 55 (1.50%) IIS
5 51 (1.39%) SharePoint 2010
6 38 (1.04%) Oracle Workflow
7 36 (0.98%) SharePoint 2013
8 35 (0.96%) MS Exchange
9 34 (0.93%) Drupal
10 29 (0.79%) NetWeaver
11 24 (0.66%) SAS
12 21 (0.57%) Lync
13 20 (0.55%) Exchange Server 2010
13 20 (0.55%) WebLogic
14 19 (0.52%) IBM Notes
15 16 (0.44%) Apache
16 15 (0.41%) WordPress
17 10 (0.27%) Documentum
17 10 (0.27%) SharePoint Server
17 10 (0.27%) WebSphere
Applications
1 421 (11.49%) MS Excel
2 122 (3.33%) MS Office
3 73 (1.99%) MS PowerPoint
4 65 (1.77%) MS Project
5 54 (1.47%) MS Visio
6 16 (0.44%) Photoshop
7 12 (0.33%) SPSS
8 11 (0.30%) InfoPath
8 11 (0.30%) Spreadsheet
9 5 (0.14%) Adobe Captivate
10 4 (0.11%) FastStats
10 4 (0.11%) Casewise Modeler
11 2 (0.055%) Adobe Illustrator
12 1 (0.027%) InDesign
12 1 (0.027%) PowerPivot
Business Applications
1 1162 (31.71%) Dynamics CRM
2 157 (4.28%) SAP CRM
3 100 (2.73%) Dynamics AX
4 98 (2.67%) Oracle EBS
5 87 (2.37%) Oracle CRM
6 63 (1.72%) Oracle EBS R12
7 38 (1.04%) SAP IS-U
7 38 (1.04%) Oracle Applications
8 34 (0.93%) Magento
9 30 (0.82%) Oracle Internet Expenses
10 24 (0.66%) Oracle iRecruitment
11 22 (0.60%) SAP SD
11 22 (0.60%) SAP ERP
12 16 (0.44%) SAP FI
12 16 (0.44%) SAP Oil and Gas
12 16 (0.44%) Oracle Payroll
13 15 (0.41%) Oracle General Ledger
13 15 (0.41%) Oracle Receivables
14 14 (0.38%) Oracle Payables
15 13 (0.35%) Dynamics NAV
Cloud Services
1 74 (2.02%) Force.com
2 56 (1.53%) SaaS
3 34 (0.93%) Microsoft Azure
4 14 (0.38%) Office 365
5 11 (0.30%) Cloud Computing
6 9 (0.25%) PaaS
7 8 (0.22%) Amazon AWS
8 5 (0.14%) IaaS
8 5 (0.14%) SuccessFactors
9 3 (0.082%) MailChimp
10 2 (0.055%) IBM SmartCloud
11 1 (0.027%) Responsys
11 1 (0.027%) Taleo
11 1 (0.027%) Heroku
11 1 (0.027%) Google Apps
Communications & Networking
1 44 (1.20%) SAN
2 33 (0.90%) Intranet
3 31 (0.85%) Internet
4 22 (0.60%) TCP/IP
5 21 (0.57%) DNS
6 20 (0.55%) HTTP
6 20 (0.55%) WAN
7 14 (0.38%) DHCP
8 13 (0.35%) LAN
8 13 (0.35%) VoIP
9 12 (0.33%) Wireless
10 11 (0.30%) CTI
10 11 (0.30%) Firewall
11 10 (0.27%) FTP
11 10 (0.27%) NAS
12 9 (0.25%) Extranet
12 9 (0.25%) SMS
13 7 (0.19%) VPN
14 6 (0.16%) MVNO
14 6 (0.16%) Unified Communications
Database & Business Intelligence
1 429 (11.71%) SQL Server
2 205 (5.59%) SQL Server Reporting Services
3 132 (3.60%) SQL Server Integration Services
4 129 (3.52%) Data Warehouse
5 101 (2.76%) SQL Server 2008
6 88 (2.40%) Oracle BI EE
6 88 (2.40%) Relational Database
7 82 (2.24%) Oracle Reports
8 62 (1.69%) Oracle Database
9 52 (1.42%) QlikView
10 49 (1.34%) SAP BW
11 43 (1.17%) MySQL
12 40 (1.09%) RDBMS
13 38 (1.04%) SQL Server Analysis Services
14 36 (0.98%) SQL Server 2012
15 26 (0.71%) Big Data
15 26 (0.71%) SAP BI
16 25 (0.68%) Data Mining
17 24 (0.66%) SQL Server 2005
18 20 (0.55%) NoSQL
Development Applications
1 96 (2.62%) Visual Studio
1 96 (2.62%) QuickTest Pro
2 72 (1.97%) Team Foundation Server
3 48 (1.31%) JIRA
4 43 (1.17%) Git (software)
5 19 (0.52%) Oracle Forms
6 17 (0.46%) Subversion
7 14 (0.38%) Selenium
8 10 (0.27%) Oracle APEX
8 10 (0.27%) Talend Open Studio
9 9 (0.25%) Visual Studio Team System
9 9 (0.25%) Serena SBM
9 9 (0.25%) NUnit
9 9 (0.25%) Eclipse
10 6 (0.16%) Dreamweaver
10 6 (0.16%) TestDirector
11 5 (0.14%) Bugzilla
11 5 (0.14%) Toad
11 5 (0.14%) Ant
11 5 (0.14%) WebDriver
General
1 670 (18.29%) Finance
2 358 (9.77%) Marketing
3 182 (4.97%) Billing
4 172 (4.69%) Retail
5 161 (4.39%) Banking
6 155 (4.23%) Telecoms
7 134 (3.66%) Advertising
8 63 (1.72%) Back Office
9 60 (1.64%) Publishing
10 54 (1.47%) Manufacturing
10 54 (1.47%) Investment Banking
11 53 (1.45%) Legal
12 42 (1.15%) Pharmaceutical
13 29 (0.79%) Games
14 28 (0.76%) Law
14 28 (0.76%) General Ledger
14 28 (0.76%) Local Government
15 20 (0.55%) Front Office
16 17 (0.46%) French Language
17 16 (0.44%) German Language
Job Titles
1 809 (22.08%) Analyst
2 766 (20.91%) Developer
3 480 (13.10%) Business Analyst
4 474 (12.94%) Consultant
5 410 (11.19%) Architect
6 351 (9.58%) Project Manager
7 345 (9.42%) CRM Developer
8 220 (6.00%) Dynamics CRM Developer
9 218 (5.95%) CRM Consultant
10 214 (5.84%) Solutions Architect
11 122 (3.33%) Dynamics CRM Consultant
12 120 (3.28%) Microsoft Developer
13 117 (3.19%) CRM Analyst
14 113 (3.08%) Microsoft Consultant
15 92 (2.51%) CRM Manager
15 92 (2.51%) Microsoft CRM Consultant
16 89 (2.43%) .NET Developer
17 86 (2.35%) CRM Business Analyst
18 82 (2.24%) SAP Consultant
19 78 (2.13%) Test Analyst
Libraries, Frameworks & Software Standards
1 753 (20.55%) .NET
2 342 (9.33%) HTML
3 301 (8.22%) ASP.NET
4 285 (7.78%) Web Services
5 235 (6.41%) XML
6 185 (5.05%) CSS
7 110 (3.00%) WCF
8 104 (2.84%) SOAP
8 104 (2.84%) Middleware
9 93 (2.54%) JSP
10 72 (1.97%) jQuery
11 65 (1.77%) Silverlight
12 64 (1.75%) Visualforce
13 59 (1.61%) .NET Framework
14 51 (1.39%) JSON
15 43 (1.17%) J2EE
16 38 (1.04%) REST
17 37 (1.01%) ASP.NET MVC
17 37 (1.01%) HTML5
18 33 (0.90%) XSLT
Miscellaneous
1 83 (2.27%) Management Information System
2 73 (1.99%) Social Media
3 60 (1.64%) Enterprise Software
4 58 (1.58%) Data Integration
5 53 (1.45%) FMCG
6 45 (1.23%) iPad
7 30 (0.82%) Mobile App
8 28 (0.76%) Open Source
8 28 (0.76%) IVR
9 23 (0.63%) N-Tier
10 20 (0.55%) Computer Science
11 18 (0.49%) Online Games
12 16 (0.44%) Blog
13 15 (0.41%) GIS
13 15 (0.41%) Clustering
14 13 (0.35%) EPoS
14 13 (0.35%) Statistics
14 13 (0.35%) Reference Data
15 12 (0.33%) New Media
15 12 (0.33%) NHS
Operating Systems
1 234 (6.39%) Windows
2 70 (1.91%) UNIX
3 50 (1.36%) Linux
4 39 (1.06%) Apple iOS
5 37 (1.01%) Windows Server 2008
6 32 (0.87%) Windows Server 2003
7 28 (0.76%) Windows 7
8 23 (0.63%) MVS
9 22 (0.60%) Windows XP
10 18 (0.49%) Windows Server 2012
11 10 (0.27%) Windows 8
12 8 (0.22%) Android
13 7 (0.19%) VME
14 6 (0.16%) AIX
14 6 (0.16%) HPUX
15 4 (0.11%) VMS
16 3 (0.082%) Red Hat Enterprise Linux
17 2 (0.055%) Solaris
17 2 (0.055%) Windows 2000 Server
17 2 (0.055%) SUSE
Processes & Methodologies
1 405 (11.05%) Project Management
2 381 (10.40%) Migration
3 314 (8.57%) Stakeholder Management
4 272 (7.42%) Business Analysis
5 271 (7.40%) Workflow
6 266 (7.26%) ERP
7 264 (7.21%) Agile Software Development
8 249 (6.80%) Business Intelligence
9 235 (6.41%) Data Migration
10 204 (5.57%) PRINCE2
11 200 (5.46%) E-Commerce
12 155 (4.23%) Change Management
13 148 (4.04%) Data Modelling
13 148 (4.04%) User Acceptance Testing
14 146 (3.98%) Test Scripting
15 129 (3.52%) Scrum
16 124 (3.38%) ITIL
17 120 (3.28%) Analytics
18 115 (3.14%) SOA
19 105 (2.87%) ETL
Programming Languages
1 684 (18.67%) SQL
2 529 (14.44%) C#
3 416 (11.35%) JavaScript
4 213 (5.81%) Java
5 136 (3.71%) VB
6 95 (2.59%) PHP
7 74 (2.02%) Apex Code
8 70 (1.91%) T-SQL
9 65 (1.77%) VB.NET
10 57 (1.56%) ABAP
11 45 (1.23%) PL/SQL
12 27 (0.74%) Shell Script
13 26 (0.71%) PowerShell
14 16 (0.44%) VBA
15 15 (0.41%) VB6
16 14 (0.38%) C++
17 13 (0.35%) Python
17 13 (0.35%) VBScript
18 9 (0.25%) C
18 9 (0.25%) Ruby
Qualifications
1 321 (8.76%) Security Cleared
2 284 (7.75%) SC Cleared
3 155 (4.23%) Degree
4 123 (3.36%) ISTQB
5 102 (2.78%) Microsoft Certification
6 97 (2.65%) ISTQB Advanced Certification
7 67 (1.83%) ISEB
8 60 (1.64%) DV Cleared
9 35 (0.96%) PMI Certification
10 34 (0.93%) PRINCE2 Certification
11 30 (0.82%) MCITP
12 28 (0.76%) PMP
13 24 (0.66%) Cisco Certification
14 23 (0.63%) PRINCE2 Practitioner
15 22 (0.60%) CCNA
16 16 (0.44%) ISTQB Foundation Certification
17 15 (0.41%) MCTS
18 14 (0.38%) ITIL Certification
19 7 (0.19%) MCSE
19 7 (0.19%) MCT
Quality Assurance & Compliance
1 134 (3.66%) QA
2 39 (1.06%) SLA
3 23 (0.63%) Data Quality
4 12 (0.33%) PCI DSS
5 5 (0.14%) P3O
6 4 (0.11%) ISO 9001
7 2 (0.055%) GxP
7 2 (0.055%) Sarbanes-Oxley
8 1 (0.027%) ISO 14001
8 1 (0.027%) ISO/IEC 27001
8 1 (0.027%) WCAG
System Software
1 66 (1.80%) Active Directory
2 22 (0.60%) VMware Infrastructure
3 14 (0.38%) Hyper-V
4 7 (0.19%) VMware ESXi
5 6 (0.16%) XenApp
6 5 (0.14%) vSphere
7 4 (0.11%) Oracle RAC
8 3 (0.082%) Forefront TMG
8 3 (0.082%) MetaFrame
9 2 (0.055%) VMware ESX
9 2 (0.055%) HDFS
9 2 (0.055%) vCloud
9 2 (0.055%) Sendmail
10 1 (0.027%) OCFS2
10 1 (0.027%) Oracle RMAN
10 1 (0.027%) ProxySG
10 1 (0.027%) LiteSpeed
10 1 (0.027%) Microsoft Virtual Server
10 1 (0.027%) UAG
Systems Management
1 49 (1.34%) HP Quality Center
2 11 (0.30%) BMC PATROL
3 10 (0.27%) SCCM
4 7 (0.19%) SCOM
5 6 (0.16%) ServiceCenter
6 5 (0.14%) Tivoli Storage Manager
7 4 (0.11%) CA SiteMinder
7 4 (0.11%) Tivoli
7 4 (0.11%) Backup Exec
7 4 (0.11%) OpenSSO
7 4 (0.11%) SCSM
8 3 (0.082%) Oracle Enterprise Manager
9 2 (0.055%) Nagios
9 2 (0.055%) HP SIM
9 2 (0.055%) Oracle Identity Management
9 2 (0.055%) EMC NetWorker
10 1 (0.027%) Cisco UCCX
10 1 (0.027%) Cisco CUCM
10 1 (0.027%) Symantec Enterprise Vault
10 1 (0.027%) Norton AntiVirus
Vendors
1 1055 (28.79%) Microsoft
2 543 (14.82%) Oracle
3 455 (12.42%) Salesforce.com
4 416 (11.35%) SAP
5 222 (6.06%) Siebel
6 161 (4.39%) HP
7 48 (1.31%) Business Objects
8 46 (1.26%) PeopleSoft
9 45 (1.23%) JD Edwards
10 41 (1.12%) Adobe
10 41 (1.12%) Citrix
11 38 (1.04%) IBM
12 32 (0.87%) Cisco
13 31 (0.85%) VMware
14 30 (0.82%) Genesys
15 29 (0.79%) Informatica
16 23 (0.63%) Cognos
17 22 (0.60%) Metastorm
17 22 (0.60%) hybris
18 20 (0.55%) Lagan
London
Hydrogen Group
Rate: £375.00 - £425.00 per day
Posted: 6 hours ago
Leatherhead, Surrey
Experis Ltd
Posted: 6 hours ago
London
Montash
Rate: £400 - £550 per day
Posted: 7 hours ago
London
Experis Ltd
Rate: £160.00 - £180.00 per annum
Posted: 8 hours ago
London
Experis Ltd
Rate: £250 - £270 per day
Posted: 8 hours ago
Manchester, Lancashire
Experis Ltd
Rate: £120.00 - £140.00 per day
Posted: 9 hours ago
London
Harvey Nash plc
Rate: £500 - £550 per day
Posted: 12 hours ago
Leeds, West Yorkshire
Cyber Team
Rate: Competitive Day Rate
Posted: 12 hours ago
City, London
E-synergy Solutions
Rate: £200 - £300 per annum + benefits
Posted: 13 hours ago
London
Aston Carter
Rate: £500 - £600 per day
Posted: Yesterday
Berkshire
Next Ventures Ltd
Rate: Competitive
Posted: Yesterday
England
Aimhire Recruitment
Posted: Yesterday
England
Aimhire Recruitment
Posted: Yesterday
England
Aimhire Recruitment
Posted: Yesterday
Berkshire
Personnel IT
Rate: £450 - £500 per day
Posted: Yesterday
City, London
Experis Ltd
Posted: Yesterday
London
Hays Finance Technology
Rate: £450.00 - £550.00 per annum
Posted: Yesterday
North East
The Bridge Ltd
Rate: Market Rates
Posted: Yesterday
West Yorkshire
The Bridge Ltd
Rate: Market Rates
Posted: Yesterday
Essex
The People Network
Rate: £450 - £500 per day
Posted: Yesterday