The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 53 53 63
Rank change year-on-year
0 +10
Contract jobs citing CRM 1883 1953 1491
As % of all contract IT jobs located in the UK 3.31% 3.57% 2.92%
As % of the Processes & Methodologies category 4.26% 4.69% 3.90%
Number of daily rates quoted 1205 1114 868
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £414 £400
Average daily rate % change year-on-year
-3.32% +3.43%
90% offered a daily rate of more than £250 £275 £255
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £400 £395 £388
% change year-on-year
+1.26% +1.93%
Number of hourly rates quoted 24 29 28
Average hourly rate £22.50 £20.00 £26.50
Average hourly rate % change year-on-year
+12.50% -24.52%
90% offered a hourly rate of more than £10.45 £11.00 £13.37
10% offered a hourly rate of more than £71.25 £33.98 £45.00
UK excluding London average hourly rate £22.00 £17.50 £36.90
% change year-on-year
+25.71% -52.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44182 41616 38228
As % of all contract IT jobs located in the UK 77.70% 76.15% 74.80%
Number of daily rates quoted 28632 25727 23174
Average daily rate £415 £400 £405
Average daily rate % change year-on-year
+3.75% -1.23%
90% offered a daily rate of more than £285 £275 £270
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1181 1176 1105
Average hourly rate £30.00 £25.00 £30.50
Average hourly rate % change year-on-year
+20.00% -18.03%
90% offered a hourly rate of more than £12.50 £12.85 £12.50
10% offered a hourly rate of more than £52.17 £50.00 £50.00
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 31 July 2015.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 31 July 2015.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 1784 £400 -5.88% 592
London 0 796 £414 -5.42% 226
South East -20 308 £411 +2.81% 111
City of London +5 231 £415 -7.77% 67
North West +5 150 £400 -1.53% 62
East of England 0 131 £375 -6.25% 34
West Midlands -2 106 £400 - 40
Yorkshire +19 89 £375 +7.14% 43
Berkshire -21 81 £386 -14.16% 46
East Midlands +40 75 £375 +5.26% 30
South West +31 72 £400 +3.22% 26
Surrey -13 65 £399 +6.40% 14
Hampshire -34 63 £450 +4.65% 12
West Yorkshire +7 61 £365 +4.28% 29
Scotland -16 58 £375 +9.09% 16
Leeds +9 52 £375 +7.14% 19
Manchester +5 51 £388 +10.71% 30
Birmingham +19 47 £378 -22.36% 18
Cheshire -5 43 £400 -5.88% 10
Reading +11 40 £400 -25.58% 20
Bedfordshire +13 36 £435 +45.00% 7
Suffolk +6 29 £450 +18.03% 4
Warrington 0 29 £400 -11.11% 2
Norfolk +19 28 £175 -46.15%
Nottinghamshire +6 28 £375 +7.14% 15
Buckinghamshire -9 26 £375 -11.76% 14
North East -17 26 £352 -12.10% 10
Nottingham +3 25 £375 +7.14% 13
West Sussex -6 22 £495 +41.42% 6
Oxfordshire -26 22 £444 +26.78% 12

CRM
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1391 (35.16%) Dynamics CRM
2 1110 (28.06%) Microsoft
3 787 (19.89%) SQL
4 747 (18.88%) Finance
5 650 (16.43%) Agile Software Development
6 620 (15.67%) .NET
7 502 (12.69%) MS Excel
8 482 (12.18%) SQL Server
9 474 (11.98%) C#
10 425 (10.74%) SAP
11 415 (10.49%) JavaScript
12 409 (10.34%) Oracle
13 405 (10.24%) Project Management
14 386 (9.76%) Migration
15 373 (9.43%) SharePoint
16 358 (9.05%) Marketing
17 324 (8.19%) Salesforce.com
18 305 (7.71%) Stakeholder Management
19 295 (7.46%) HTML
20 288 (7.28%) Analytical Skills
21 274 (6.93%) Business Intelligence
22 263 (6.65%) ERP
23 258 (6.52%) Business Analysis
24 255 (6.45%) Windows
25 238 (6.02%) Retail
26 234 (5.92%) ASP.NET
27 231 (5.84%) Data Migration
27 231 (5.84%) Web Services
28 230 (5.81%) Security Cleared
29 223 (5.64%) PRINCE2

CRM
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 373 (9.43%) SharePoint
2 166 (4.20%) BizTalk Server
3 132 (3.34%) CMS
4 77 (1.95%) IIS
5 67 (1.69%) SharePoint 2013
6 53 (1.34%) Lync
7 52 (1.31%) SharePoint 2010
8 36 (0.91%) MS Exchange
9 35 (0.88%) SAS
10 25 (0.63%) Sitecore CMS
11 17 (0.43%) WebSphere
11 17 (0.43%) NetWeaver
12 16 (0.40%) JBoss
13 15 (0.38%) Exchange Server 2013
14 12 (0.30%) NServiceBus
14 12 (0.30%) Oracle Workflow
15 11 (0.28%) SharePoint Server
15 11 (0.28%) Apache
15 11 (0.28%) Adobe Experience Manager
15 11 (0.28%) Drupal
Applications
1 502 (12.69%) MS Excel
2 116 (2.93%) MS Office
3 67 (1.69%) MS Visio
3 67 (1.69%) MS PowerPoint
4 62 (1.57%) MS Project
5 25 (0.63%) Photoshop
6 10 (0.25%) InfoPath
7 7 (0.18%) SPSS
8 6 (0.15%) FastStats
9 3 (0.076%) Adobe Illustrator
10 2 (0.051%) InDesign
10 2 (0.051%) Spreadsheet
10 2 (0.051%) PowerPivot
11 1 (0.025%) Adobe Creative Suite
11 1 (0.025%) OmniGraffle
11 1 (0.025%) Mingle
Business Applications
1 1391 (35.16%) Dynamics CRM
2 200 (5.06%) SAP CRM
3 112 (2.83%) Dynamics AX
4 96 (2.43%) Oracle EBS
5 72 (1.82%) Oracle EBS R12
6 43 (1.09%) SAP IS-U
7 38 (0.96%) Oracle CRM
8 33 (0.83%) SAP SD
9 21 (0.53%) SAP ERP
10 16 (0.40%) Dynamics NAV
11 15 (0.38%) Unica
12 13 (0.33%) Oracle General Ledger
12 13 (0.33%) Oracle Financials
12 13 (0.33%) Oracle Applications
13 12 (0.30%) Oracle Payroll
13 12 (0.30%) Oracle 11i
14 10 (0.25%) Agresso
14 10 (0.25%) SAP FI-CA
14 10 (0.25%) SAP PSCD
14 10 (0.25%) GoldMine
Cloud Services
1 61 (1.54%) Microsoft Azure
2 47 (1.19%) Office 365
3 40 (1.01%) SaaS
4 20 (0.51%) Google Analytics
4 20 (0.51%) Cloud Computing
5 16 (0.40%) Force.com
5 16 (0.40%) PaaS
6 13 (0.33%) SmartFocus
7 9 (0.23%) Amazon AWS
8 8 (0.20%) Adobe Analytics
9 7 (0.18%) Yammer
10 6 (0.15%) Veeva
11 4 (0.10%) IaaS
12 3 (0.076%) Lucidchart
12 3 (0.076%) Silverpop
12 3 (0.076%) Taleo
13 2 (0.051%) Boomi
13 2 (0.051%) Virtual Private Cloud
13 2 (0.051%) AWS Elastic Beanstalk
13 2 (0.051%) Responsys
Communications & Networking
1 51 (1.29%) Internet
2 43 (1.09%) Intranet
3 33 (0.83%) SAN
4 24 (0.61%) MVNO
5 23 (0.58%) TCP/IP
6 22 (0.56%) DNS
7 15 (0.38%) CTI
7 15 (0.38%) LAN
7 15 (0.38%) Firewall
8 14 (0.35%) VPN
9 13 (0.33%) HTTP
9 13 (0.33%) Wireless
10 12 (0.30%) 2G
10 12 (0.30%) 3G
10 12 (0.30%) 4G
11 11 (0.28%) SS7
11 11 (0.28%) SIGTRAN
11 11 (0.28%) Extranet
11 11 (0.28%) GSM
12 10 (0.25%) VoIP
Database & Business Intelligence
1 482 (12.18%) SQL Server
2 168 (4.25%) SQL Server Reporting Services
3 152 (3.84%) Data Warehouse
4 132 (3.34%) SQL Server Integration Services
5 122 (3.08%) SQL Server 2008
6 91 (2.30%) Oracle Database
7 62 (1.57%) SQL Server Analysis Services
8 56 (1.42%) Relational Database
9 52 (1.31%) Oracle Database 11g
10 46 (1.16%) Oracle BI EE
11 45 (1.14%) Oracle Database 10g
12 44 (1.11%) SQL Server 2012
13 42 (1.06%) SAP BW
14 40 (1.01%) BusinessObjects
15 35 (0.88%) Big Data
16 33 (0.83%) MS Access
17 29 (0.73%) MySQL
18 27 (0.68%) Data Mining
19 23 (0.58%) Oracle Reports
19 23 (0.58%) QlikView
Development Applications
1 105 (2.65%) Team Foundation Server
2 101 (2.55%) Visual Studio
3 56 (1.42%) JIRA
4 26 (0.66%) Git (software)
5 22 (0.56%) Subversion
6 21 (0.53%) Selenium
7 15 (0.38%) Oracle Forms
8 13 (0.33%) Cucumber
9 12 (0.30%) Dreamweaver
9 12 (0.30%) Oracle APEX
10 11 (0.28%) NUnit
10 11 (0.28%) Bugzilla
10 11 (0.28%) Jenkins
10 11 (0.28%) SQL Server Management Studio (SSMS)
11 10 (0.25%) SoapUI
11 10 (0.25%) Maven
12 9 (0.23%) Visual Studio Team System
12 9 (0.23%) Eclipse
13 8 (0.20%) ERwin
13 8 (0.20%) WebDriver
General
1 747 (18.88%) Finance
2 358 (9.05%) Marketing
3 238 (6.02%) Retail
4 184 (4.65%) Telecoms
5 166 (4.20%) Billing
6 150 (3.79%) Banking
7 83 (2.10%) Advertising
8 52 (1.31%) Manufacturing
8 52 (1.31%) Local Government
9 47 (1.19%) Law
10 45 (1.14%) Legal
11 34 (0.86%) Publishing
11 34 (0.86%) Back Office
11 34 (0.86%) Investment Banking
12 33 (0.83%) Automotive
13 29 (0.73%) French Language
14 27 (0.68%) German Language
15 25 (0.63%) Front Office
16 23 (0.58%) Pharmaceutical
17 19 (0.48%) Financial Institution
Job Titles
1 920 (23.26%) Analyst
2 835 (21.11%) Developer
3 522 (13.20%) Business Analyst
4 486 (12.29%) Consultant
5 446 (11.27%) Architect
6 399 (10.09%) Project Manager
7 303 (7.66%) CRM Developer
8 266 (6.72%) CRM Consultant
9 233 (5.89%) Dynamics CRM Developer
10 199 (5.03%) CRM Analyst
11 183 (4.63%) Solutions Architect
12 139 (3.51%) Microsoft Developer
13 124 (3.13%) CRM Business Analyst
14 118 (2.98%) Dynamics CRM Consultant
15 109 (2.76%) SAP Consultant
16 102 (2.58%) CRM Manager
17 97 (2.45%) .NET Developer
18 89 (2.25%) CRM Architect
19 86 (2.17%) Test Analyst
20 85 (2.15%) Data Analyst
Libraries, Frameworks & Software Standards
1 620 (15.67%) .NET
2 295 (7.46%) HTML
3 234 (5.92%) ASP.NET
4 231 (5.84%) Web Services
5 198 (5.01%) XML
6 176 (4.45%) CSS
7 128 (3.24%) WCF
8 116 (2.93%) jQuery
9 110 (2.78%) SOAP
10 109 (2.76%) .NET Framework
11 77 (1.95%) HTML5
12 75 (1.90%) Middleware
13 66 (1.67%) REST
14 53 (1.34%) ASP.NET MVC
15 50 (1.26%) Ajax
16 41 (1.04%) JSON
17 39 (0.99%) Entity Framework
18 37 (0.94%) Twitter Bootstrap
19 35 (0.88%) CSS3
19 35 (0.88%) AngularJS
Miscellaneous
1 288 (7.28%) Analytical Skills
2 132 (3.34%) Management Information System
3 80 (2.02%) User Experience
4 58 (1.47%) Data Integration
5 54 (1.37%) Data Centre
6 50 (1.26%) Social Media
7 36 (0.91%) Computer Science
8 34 (0.86%) Enterprise Software
9 32 (0.81%) NHS
10 31 (0.78%) Clustering
11 26 (0.66%) FMCG
11 26 (0.66%) Mobile App
12 24 (0.61%) Visualisation
13 23 (0.58%) Data Structures
13 23 (0.58%) E-Learning
14 19 (0.48%) GIS
15 18 (0.46%) Reference Data
15 18 (0.46%) iPad
16 16 (0.40%) Client/Server
17 14 (0.35%) Replication
Operating Systems
1 255 (6.45%) Windows
2 124 (3.13%) UNIX
3 70 (1.77%) Linux
4 62 (1.57%) Windows Server 2008
5 58 (1.47%) Windows 7
6 44 (1.11%) Windows Server 2003
7 36 (0.91%) Windows Server 2012
8 23 (0.58%) Apple iOS
9 17 (0.43%) Android
10 14 (0.35%) AIX
11 10 (0.25%) Red Hat Enterprise Linux
12 9 (0.23%) Windows 8
12 9 (0.23%) Solaris
13 8 (0.20%) Windows XP
13 8 (0.20%) VME
14 7 (0.18%) MVS
15 5 (0.13%) Mac OS X
16 4 (0.10%) Ubuntu
17 3 (0.076%) Windows Vista
17 3 (0.076%) HPUX
Processes & Methodologies
1 650 (16.43%) Agile Software Development
2 405 (10.24%) Project Management
3 386 (9.76%) Migration
4 305 (7.71%) Stakeholder Management
5 274 (6.93%) Business Intelligence
6 263 (6.65%) ERP
7 258 (6.52%) Business Analysis
8 231 (5.84%) Data Migration
9 223 (5.64%) PRINCE2
10 220 (5.56%) ITIL
11 191 (4.83%) E-Commerce
12 190 (4.80%) Workflow
13 187 (4.73%) User Acceptance Testing
14 152 (3.84%) Scrum
15 147 (3.72%) Data Modelling
16 137 (3.46%) Analytics
17 136 (3.44%) Waterfall
18 128 (3.24%) MVC
19 127 (3.21%) Change Management
20 125 (3.16%) SOA
Programming Languages
1 787 (19.89%) SQL
2 474 (11.98%) C#
3 415 (10.49%) JavaScript
4 165 (4.17%) Java
5 129 (3.26%) T-SQL
6 95 (2.40%) PL/SQL
7 64 (1.62%) Shell Script
8 47 (1.19%) Apex Code
9 41 (1.04%) ABAP
10 38 (0.96%) VB
11 37 (0.94%) PHP
12 36 (0.91%) PowerShell
13 29 (0.73%) C
14 23 (0.58%) VB.NET
15 21 (0.53%) Python
16 19 (0.48%) VBA
17 16 (0.40%) Ruby
18 12 (0.30%) Scala
18 12 (0.30%) VBScript
19 8 (0.20%) VB6
Qualifications
1 230 (5.81%) Security Cleared
2 204 (5.16%) Degree
3 180 (4.55%) SC Cleared
4 97 (2.45%) Microsoft Certification
5 76 (1.92%) ISEB
6 45 (1.14%) PMI Certification
7 39 (0.99%) PMP
8 31 (0.78%) PRINCE2 Certification
9 29 (0.73%) DV Cleared
10 24 (0.61%) ITIL Certification
11 20 (0.51%) MCSD
12 19 (0.48%) MCITP
12 19 (0.48%) PRINCE2 Practitioner
13 17 (0.43%) Cisco Certification
13 17 (0.43%) MCAD
14 16 (0.40%) CCNP
14 16 (0.40%) MCTS
15 15 (0.38%) ISTQB
16 11 (0.28%) MCPD
16 11 (0.28%) MCSE
Quality Assurance & Compliance
1 121 (3.06%) QA
2 80 (2.02%) SLA
3 37 (0.94%) Data Quality
4 24 (0.61%) ISO/IEC 27001
5 18 (0.46%) ISO 9000
6 4 (0.10%) ISO 9001
6 4 (0.10%) PCI DSS
6 4 (0.10%) COBIT
7 3 (0.076%) MiFID
7 3 (0.076%) ISO 14001
7 3 (0.076%) Sarbanes-Oxley
7 3 (0.076%) P3O
8 1 (0.025%) PMBOK
8 1 (0.025%) GAAP
8 1 (0.025%) BS15000
8 1 (0.025%) TickIT
8 1 (0.025%) GxP
8 1 (0.025%) ISO/IEC 17799
8 1 (0.025%) GAMP
8 1 (0.025%) ISO 8583
System Software
1 73 (1.85%) Active Directory
2 34 (0.86%) VMware Infrastructure
3 27 (0.68%) Hyper-V
4 26 (0.66%) Xen
5 9 (0.23%) ISA Server
6 4 (0.10%) vSphere
6 4 (0.10%) Terminal Services
6 4 (0.10%) HDFS
7 3 (0.076%) VMware Server
8 2 (0.051%) VMware ESXi
8 2 (0.051%) vCloud
8 2 (0.051%) XenApp
8 2 (0.051%) XenDesktop
8 2 (0.051%) VMware ESX
8 2 (0.051%) Microsoft App-V
8 2 (0.051%) ProxySG
8 2 (0.051%) Squid
9 1 (0.025%) Oracle RAC
9 1 (0.025%) Firmware
9 1 (0.025%) Terminal Server
Systems Management
1 52 (1.31%) HP Quality Center
2 23 (0.58%) Backup Exec
3 14 (0.35%) SCOM
4 12 (0.30%) CloudHub
5 9 (0.23%) Cisco CUCM
6 8 (0.20%) Puppet
6 8 (0.20%) Opscode Chef
6 8 (0.20%) Cisco UCCX
7 7 (0.18%) Jitterbit
7 7 (0.18%) SCCM
7 7 (0.18%) Cisco UCCE
7 7 (0.18%) OVSD
8 6 (0.15%) Systems Management Server (SMS)
8 6 (0.15%) Forefront Identity Manager
9 5 (0.13%) Tivoli Storage Manager
10 3 (0.076%) OpenView
10 3 (0.076%) LiteSpeed
10 3 (0.076%) ServiceCenter
10 3 (0.076%) SolarWinds Orion
10 3 (0.076%) StatsD
Vendors
1 1110 (28.06%) Microsoft
2 425 (10.74%) SAP
3 409 (10.34%) Oracle
4 324 (8.19%) Salesforce.com
5 127 (3.21%) Siebel
6 85 (2.15%) HP
7 66 (1.67%) VMware
8 61 (1.54%) Citrix
9 50 (1.26%) IBM
10 47 (1.19%) Adobe
11 38 (0.96%) PeopleSoft
11 38 (0.96%) Informatica
12 36 (0.91%) Cisco
13 34 (0.86%) Sitecore
14 32 (0.81%) Sage
15 27 (0.68%) Pega
16 24 (0.61%) Tableau
16 24 (0.61%) Symantec
17 22 (0.56%) Remedy
17 22 (0.56%) Eloqua
Leyland, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £500.00 per day
Posted: 2 hours ago
Poole, Dorset
RNLI
Rate: From £43,300 to £50,941 per annum dependent on experience
Posted: 2 hours ago
Manchester, Lancashire
Mason Frank International
Posted: 2 hours ago
West Midlands
Blue Fire Professional Services
Posted: 3 hours ago
London
EasyWebRecruitment.com
Rate: Competitive (dependant on experience) plus benefits
Posted: 3 hours ago
London
First Point
Rate: £350 - £400 per annum
Posted: 4 hours ago
Warrington, Cheshire
First Point
Rate: £325 - £400 per annum
Posted: 4 hours ago
London
Initi8 Recruitment
Posted: 4 hours ago
London
Initi8 Recruitment
Posted: 5 hours ago
London
Initi8 Recruitment
Rate: £275 - £300 Per Day
Posted: 6 hours ago
Edinburgh, Midlothian
Spring Technology
Rate: £450.00 per day
Posted: 6 hours ago
UK
Investigo Search & Selection
Rate: £450 - £500 per day
Posted: 8 hours ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Rate: £300 - £425 per day
Posted: 9 hours ago
Scotland
Initi8 Recruitment
Rate: £21000 - £28000 Per Annum
Posted: Yesterday
Swindon, Wiltshire
Interaction Recruitment PLC
Rate: £500 per day + .
Posted: Yesterday
Glasgow, Lanarkshire
Cathcart Associates Ltd
Rate: £11 - £14 per hour
Posted: Yesterday
London
EasyWebRecruitment.com
Rate: £29k per annum
Posted: Yesterday
London
Initi8 Recruitment
Rate: £400 Per Day
Posted: Yesterday
Berkshire
Venn Group
Rate: £30 - £35 Per Hour
Posted: Yesterday
UK
Mason Frank International
Posted: Yesterday