The first table below looks at the demand for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 51 64 55
Rank change year-on-year
+13 -9
Contract jobs citing CRM 1980 1451 1704
As % of all contract IT jobs located in the UK 3.68% 2.85% 2.94%
As % of the Processes & Methodologies category 4.96% 3.90% 4.18%
Number of daily rates quoted 1116 844 927
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£413 £400 £413
Average daily rate % change year-on-year
+3.12% -3.03%
90% offered a daily rate of more than £275 £260 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £388 £388 £400
% change year-on-year
- -3.12%
Number of hourly rates quoted 27 25 16
Average hourly rate £20.00 £30.00 £21.25
Average hourly rate % change year-on-year
-33.33% +41.17%
90% offered a hourly rate of more than £11.00 £13.70 £15.75
10% offered a hourly rate of more than £35.97 £44.96 £41.75
UK excluding London average hourly rate £18.75 £37.80 £25.00
% change year-on-year
-50.39% +51.20%
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
39905 37171 40797
As % of all contract IT jobs located in the UK 74.12% 72.91% 70.44%
Number of daily rates quoted 24736 22529 23452
Average daily rate £400 £403 £400
Average daily rate % change year-on-year
-0.62% +0.62%
90% offered a daily rate of more than £275 £270 £270
10% offered a daily rate of more than £560 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1139 1072 1445
Average hourly rate £25.00 £30.00 £30.45
Average hourly rate % change year-on-year
-16.66% -1.47%
90% offered a hourly rate of more than £12.50 £12.50 £13.42
10% offered a hourly rate of more than £47.50 £47.50 £45.95
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 23 July 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 23 July 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 1843 £418 +4.37% 724
London +27 823 £438 +6.06% 318
South East +18 486 £400 -5.88% 132
City of London +33 218 £450 +12.35% 129
Berkshire +21 153 £450 - 31
Hampshire +27 136 £450 -7.69% 22
East of England +31 132 £400 - 42
West Midlands +14 130 £390 -2.50% 49
North West +16 108 £400 - 58
Surrey +19 84 £375 -13.54% 33
Scotland +12 66 £325 -13.33% 25
Cheshire +23 41 £400 - 12
Manchester +7 41 £350 +1.08% 36
Glasgow +32 40 £313 -12.28% 11
Yorkshire -34 39 £350 +2.94% 30
Buckinghamshire -3 38 £400 +6.66% 8
South West -50 37 £375 -3.22% 29
Suffolk +4 32 £381 -10.29% 12
Coventry +9 30 £420 +20.86% 3
Bedfordshire -4 30 £300 -36.84% 7
Warrington +2 28 £450 - 2
West Yorkshire -32 28 £350 - 16
Slough +15 27 £450 -5.26% 10
Oxfordshire +4 27 £300 -6.25% 12
Birmingham -1 27 £486 +21.56% 17
Cambridgeshire +16 24 £420 -23.63% 8
Reading +3 24 £550 +22.22% 11
East Midlands -14 24 £356 +35.71% 41
Wales -6 23 £375 +30.43% 7
Warwickshire +12 20 £350 -16.66% 3

CRM
Top 30 Related IT Skills

For the 6 months to 23 July 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1100 (29.12%) Dynamics CRM
2 1006 (26.63%) Microsoft
3 729 (19.30%) .NET
4 722 (19.12%) Finance
5 715 (18.93%) SQL
6 583 (15.44%) Oracle
7 518 (13.71%) C#
8 470 (12.44%) Salesforce.com
9 455 (12.05%) SAP
10 426 (11.28%) Project Management
11 424 (11.23%) SQL Server
12 393 (10.41%) SharePoint
13 392 (10.38%) Marketing
14 386 (10.22%) JavaScript
15 381 (10.09%) MS Excel
16 358 (9.48%) Migration
17 339 (8.98%) Stakeholder Management
18 329 (8.71%) Security Cleared
19 323 (8.55%) HTML
20 303 (8.02%) ASP.NET
21 290 (7.68%) Business Analysis
22 288 (7.63%) SC Cleared
23 282 (7.47%) ERP
24 280 (7.41%) Agile Software Development
25 274 (7.25%) Business Intelligence
26 258 (6.83%) Workflow
27 254 (6.72%) Web Services
28 245 (6.49%) Windows
29 232 (6.14%) XML
30 229 (6.06%) PRINCE2

CRM
Top Related IT Skills by Category

For the 6 months to 23 July 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 393 (10.41%) SharePoint
2 128 (3.39%) BizTalk Server
3 85 (2.25%) CMS
4 53 (1.40%) SharePoint 2010
5 52 (1.38%) IIS
6 46 (1.22%) MS Exchange
7 43 (1.14%) Oracle Workflow
8 39 (1.03%) SharePoint 2013
9 36 (0.95%) SAS
10 35 (0.93%) Drupal
10 35 (0.93%) Lync
11 26 (0.69%) NetWeaver
12 25 (0.66%) Exchange Server 2010
13 22 (0.58%) WebLogic
14 18 (0.48%) IBM Notes
15 17 (0.45%) Apache
16 16 (0.42%) WebSphere
17 14 (0.37%) SharePoint Server
18 13 (0.34%) WordPress
19 12 (0.32%) Sitecore CMS
Applications
1 381 (10.09%) MS Excel
2 132 (3.49%) MS Office
3 68 (1.80%) MS PowerPoint
4 63 (1.67%) MS Project
5 46 (1.22%) MS Visio
6 16 (0.42%) Photoshop
6 16 (0.42%) InfoPath
7 15 (0.40%) SPSS
8 10 (0.26%) Spreadsheet
9 9 (0.24%) Casewise Modeler
10 5 (0.13%) FastStats
10 5 (0.13%) Adobe Captivate
11 3 (0.079%) PowerPivot
12 2 (0.053%) Adobe Illustrator
13 1 (0.026%) InDesign
13 1 (0.026%) Adobe After Effects
Business Applications
1 1100 (29.12%) Dynamics CRM
2 190 (5.03%) SAP CRM
3 114 (3.02%) Oracle CRM
4 106 (2.81%) Oracle EBS
5 85 (2.25%) Dynamics AX
6 71 (1.88%) Oracle EBS R12
7 53 (1.40%) SAP IS-U
8 49 (1.30%) Magento
9 46 (1.22%) Oracle Applications
10 30 (0.79%) Oracle Internet Expenses
11 24 (0.64%) Oracle iRecruitment
12 23 (0.61%) SAP SD
13 18 (0.48%) SAP ERP
14 17 (0.45%) Oracle Payables
14 17 (0.45%) Oracle Receivables
15 16 (0.42%) SAP FI
15 16 (0.42%) SAP Oil and Gas
15 16 (0.42%) Oracle Payroll
16 15 (0.40%) Dynamics NAV
16 15 (0.40%) Oracle General Ledger
Cloud Services
1 71 (1.88%) SaaS
2 58 (1.54%) Force.com
3 31 (0.82%) Microsoft Azure
4 17 (0.45%) Cloud Computing
5 15 (0.40%) Office 365
6 9 (0.24%) PaaS
7 6 (0.16%) Amazon AWS
8 5 (0.13%) IaaS
8 5 (0.13%) SuccessFactors
9 2 (0.053%) IBM SmartCloud
10 1 (0.026%) Responsys
10 1 (0.026%) CheetahMail
10 1 (0.026%) Pure360
10 1 (0.026%) Taleo
10 1 (0.026%) Heroku
Communications & Networking
1 48 (1.27%) SAN
2 33 (0.87%) Intranet
2 33 (0.87%) Internet
3 26 (0.69%) HTTP
4 21 (0.56%) TCP/IP
5 20 (0.53%) WAN
6 19 (0.50%) DNS
7 14 (0.37%) CTI
8 13 (0.34%) LAN
9 12 (0.32%) Wireless
10 11 (0.29%) VoIP
10 11 (0.29%) DHCP
11 10 (0.26%) SMS
12 9 (0.24%) VPN
12 9 (0.24%) FTP
12 9 (0.24%) Extranet
13 8 (0.21%) Firewall
13 8 (0.21%) NAS
14 6 (0.16%) IP Telephony
15 5 (0.13%) Unified Communications
Database & Business Intelligence
1 424 (11.23%) SQL Server
2 204 (5.40%) SQL Server Reporting Services
3 136 (3.60%) Data Warehouse
4 133 (3.52%) SQL Server Integration Services
5 102 (2.70%) SQL Server 2008
6 89 (2.36%) Oracle BI EE
7 81 (2.14%) Relational Database
8 80 (2.12%) Oracle Reports
9 70 (1.85%) Oracle Database
10 55 (1.46%) QlikView
11 47 (1.24%) RDBMS
12 45 (1.19%) SQL Server Analysis Services
13 43 (1.14%) SAP BW
14 39 (1.03%) MySQL
15 38 (1.01%) SQL Server 2012
16 27 (0.71%) Data Mining
17 26 (0.69%) Oracle Database 11g
18 24 (0.64%) SQL Server 2005
19 20 (0.53%) Big Data
19 20 (0.53%) SAP BI
Development Applications
1 90 (2.38%) Visual Studio
2 84 (2.22%) QuickTest Pro
3 69 (1.83%) Team Foundation Server
4 47 (1.24%) JIRA
5 44 (1.16%) Git (software)
6 24 (0.64%) Oracle Forms
7 17 (0.45%) Selenium
8 13 (0.34%) Eclipse
9 11 (0.29%) Subversion
10 10 (0.26%) Oracle APEX
10 10 (0.26%) Dreamweaver
11 9 (0.24%) Talend Open Studio
12 8 (0.21%) Serena SBM
13 7 (0.19%) JDeveloper
13 7 (0.19%) WebDriver
14 6 (0.16%) Ant
14 6 (0.16%) NUnit
15 5 (0.13%) LSMW
15 5 (0.13%) Visual Studio Team System
15 5 (0.13%) Bugzilla
General
1 722 (19.12%) Finance
2 392 (10.38%) Marketing
3 183 (4.85%) Billing
4 182 (4.82%) Retail
5 173 (4.58%) Telecoms
6 156 (4.13%) Banking
7 118 (3.12%) Advertising
8 67 (1.77%) Back Office
9 66 (1.75%) Publishing
10 57 (1.51%) Manufacturing
11 52 (1.38%) Legal
12 49 (1.30%) Investment Banking
13 40 (1.06%) Pharmaceutical
14 30 (0.79%) Games
14 30 (0.79%) Local Government
15 26 (0.69%) Law
16 24 (0.64%) General Ledger
17 23 (0.61%) Front Office
18 18 (0.48%) Automotive
19 15 (0.40%) Financial Institution
Job Titles
1 907 (24.01%) Analyst
2 716 (18.96%) Developer
3 572 (15.14%) Business Analyst
4 518 (13.71%) Consultant
5 397 (10.51%) Project Manager
6 395 (10.46%) Architect
7 299 (7.92%) CRM Developer
8 237 (6.27%) CRM Consultant
9 214 (5.67%) Solutions Architect
10 176 (4.66%) Dynamics CRM Developer
11 133 (3.52%) CRM Analyst
12 121 (3.20%) Dynamics CRM Consultant
13 117 (3.10%) Microsoft Developer
14 110 (2.91%) Microsoft Consultant
15 103 (2.73%) CRM Manager
15 103 (2.73%) SAP Consultant
16 99 (2.62%) CRM Business Analyst
17 90 (2.38%) Microsoft CRM Consultant
18 89 (2.36%) .NET Developer
19 73 (1.93%) Test Analyst
Libraries, Frameworks & Software Standards
1 729 (19.30%) .NET
2 323 (8.55%) HTML
3 303 (8.02%) ASP.NET
4 254 (6.72%) Web Services
5 232 (6.14%) XML
6 170 (4.50%) CSS
7 106 (2.81%) WCF
8 103 (2.73%) SOAP
9 101 (2.67%) Middleware
10 79 (2.09%) JSP
11 66 (1.75%) JSON
12 65 (1.72%) jQuery
13 55 (1.46%) .NET Framework
14 54 (1.43%) Visualforce
15 52 (1.38%) Silverlight
16 48 (1.27%) ASP.NET MVC
17 43 (1.14%) J2EE
17 43 (1.14%) XSLT
18 40 (1.06%) REST
19 32 (0.85%) Mason
Miscellaneous
1 91 (2.41%) Management Information System
2 74 (1.96%) Social Media
3 65 (1.72%) FMCG
4 63 (1.67%) Enterprise Software
5 62 (1.64%) Data Integration
6 37 (0.98%) Mobile App
7 33 (0.87%) iPad
8 26 (0.69%) Open Source
9 24 (0.64%) N-Tier
10 23 (0.61%) GIS
11 22 (0.58%) Online Games
12 21 (0.56%) IVR
13 18 (0.48%) Computer Science
14 16 (0.42%) Blog
15 15 (0.40%) Clustering
16 14 (0.37%) Mobile Computing
17 13 (0.34%) Digital Media
17 13 (0.34%) NHS
17 13 (0.34%) Statistics
17 13 (0.34%) Reference Data
Operating Systems
1 245 (6.49%) Windows
2 69 (1.83%) UNIX
3 56 (1.48%) Apple iOS
4 49 (1.30%) Windows Server 2008
5 48 (1.27%) Linux
6 29 (0.77%) Windows Server 2003
6 29 (0.77%) Windows 7
7 25 (0.66%) Windows Server 2012
8 21 (0.56%) MVS
9 19 (0.50%) Windows XP
9 19 (0.50%) Windows 8
10 11 (0.29%) Android
11 7 (0.19%) VMS
12 6 (0.16%) AIX
12 6 (0.16%) HPUX
13 5 (0.13%) Solaris
13 5 (0.13%) VME
14 2 (0.053%) Windows 2000
14 2 (0.053%) SUSE
14 2 (0.053%) Windows Vista
Processes & Methodologies
1 426 (11.28%) Project Management
2 358 (9.48%) Migration
3 339 (8.98%) Stakeholder Management
4 290 (7.68%) Business Analysis
5 282 (7.47%) ERP
6 280 (7.41%) Agile Software Development
7 274 (7.25%) Business Intelligence
8 258 (6.83%) Workflow
9 229 (6.06%) PRINCE2
10 227 (6.01%) Data Migration
11 206 (5.45%) E-Commerce
12 172 (4.55%) Data Modelling
13 155 (4.10%) Change Management
13 155 (4.10%) User Acceptance Testing
14 142 (3.76%) Test Scripting
15 141 (3.73%) Analytics
16 139 (3.68%) ITIL
17 132 (3.49%) Scrum
18 121 (3.20%) Use Case
19 114 (3.02%) SOA
Programming Languages
1 715 (18.93%) SQL
2 518 (13.71%) C#
3 386 (10.22%) JavaScript
4 223 (5.90%) Java
5 137 (3.63%) PHP
6 127 (3.36%) VB
7 79 (2.09%) VB.NET
8 68 (1.80%) ABAP
9 66 (1.75%) Apex Code
10 64 (1.69%) T-SQL
11 38 (1.01%) PL/SQL
12 37 (0.98%) PowerShell
13 22 (0.58%) Shell Script
14 18 (0.48%) VBA
15 16 (0.42%) C
16 15 (0.40%) VB6
17 14 (0.37%) Python
18 13 (0.34%) C++
19 10 (0.26%) VBScript
20 8 (0.21%) Ruby
Qualifications
1 329 (8.71%) Security Cleared
2 288 (7.63%) SC Cleared
3 183 (4.85%) Degree
4 115 (3.04%) ISTQB
5 89 (2.36%) ISTQB Advanced Certification
6 78 (2.07%) Microsoft Certification
7 69 (1.83%) ISEB
8 65 (1.72%) DV Cleared
9 35 (0.93%) PMI Certification
10 31 (0.82%) PMP
11 29 (0.77%) PRINCE2 Certification
12 25 (0.66%) PRINCE2 Practitioner
13 23 (0.61%) MCITP
14 19 (0.50%) ISTQB Foundation Certification
15 18 (0.48%) ITIL Certification
16 17 (0.45%) Cisco Certification
17 16 (0.42%) CCNA
18 13 (0.34%) MCSE
19 12 (0.32%) MCTS
20 10 (0.26%) MCP
Quality Assurance & Compliance
1 141 (3.73%) QA
2 42 (1.11%) SLA
3 16 (0.42%) Data Quality
4 11 (0.29%) PCI DSS
5 5 (0.13%) P3O
6 3 (0.079%) ISO/IEC 27001
7 2 (0.053%) GxP
8 1 (0.026%) WCAG
8 1 (0.026%) BS25999
8 1 (0.026%) Sarbanes-Oxley
8 1 (0.026%) ISO 14001
8 1 (0.026%) 21 CFR Part 11
8 1 (0.026%) GAMP
8 1 (0.026%) ISO 9001
System Software
1 70 (1.85%) Active Directory
2 31 (0.82%) VMware Infrastructure
3 28 (0.74%) Hyper-V
4 7 (0.19%) VMware ESXi
5 5 (0.13%) UAG
5 5 (0.13%) XenApp
5 5 (0.13%) vSphere
6 4 (0.11%) VMware ESX
7 3 (0.079%) Oracle RMAN
7 3 (0.079%) Forefront TMG
8 2 (0.053%) Sendmail
8 2 (0.053%) MetaFrame
8 2 (0.053%) Oracle RAC
9 1 (0.026%) OCFS2
9 1 (0.026%) KVM
9 1 (0.026%) Terminal Services
9 1 (0.026%) LiteSpeed
Systems Management
1 48 (1.27%) HP Quality Center
2 11 (0.29%) SCCM
2 11 (0.29%) Backup Exec
2 11 (0.29%) BMC PATROL
3 9 (0.24%) SCOM
4 8 (0.21%) ServiceCenter
5 7 (0.19%) Tivoli Storage Manager
6 6 (0.16%) Tivoli
6 6 (0.16%) McAfee ePO
7 5 (0.13%) SCSM
7 5 (0.13%) OpenSSO
7 5 (0.13%) Oracle Enterprise Manager
7 5 (0.13%) CA SiteMinder
8 4 (0.11%) SCOrch
8 4 (0.11%) Forefront Identity Manager
9 3 (0.079%) Data Guard
9 3 (0.079%) Systems Management Server (SMS)
10 2 (0.053%) EMC NetWorker
10 2 (0.053%) HP SIM
10 2 (0.053%) Puppet
Vendors
1 1006 (26.63%) Microsoft
2 583 (15.44%) Oracle
3 470 (12.44%) Salesforce.com
4 455 (12.05%) SAP
5 224 (5.93%) Siebel
6 155 (4.10%) HP
7 61 (1.62%) JD Edwards
8 56 (1.48%) Business Objects
9 49 (1.30%) PeopleSoft
10 48 (1.27%) Citrix
11 43 (1.14%) IBM
12 41 (1.09%) VMware
13 29 (0.77%) Adobe
14 27 (0.71%) Cognos
15 26 (0.69%) Cisco
16 25 (0.66%) ATG
16 25 (0.66%) Lagan
17 24 (0.64%) hybris
18 20 (0.53%) Northgate
19 19 (0.50%) Lotus
London
Venturi
Rate: £325 - £375 per day
Posted: 5 hours ago
Leeds, West Yorkshire
Harvey Nash plc
Rate: £325 - £375 per day
Posted: 7 hours ago
Bromley, Kent
Premier Group Recruitment
Rate: £10 - £25 per hour
Posted: 7 hours ago
Nottingham, Nottinghamshire
Nigel Frank International Ltd
Rate: £300 - £500 per annum
Posted: 9 hours ago
Nottinghamshire
Senitor Associates
Rate: £200 - £250 per day
Posted: 10 hours ago
Peterborough, Cambridgeshire
Ampersand Consulting
Rate: £325 per day
Posted: 11 hours ago
City, London
Salt
Rate: £100 - £150 per day
Posted: 12 hours ago
City, London
Austin Fraser
Rate: £450.00 - £500.00 per day
Posted: 13 hours ago
London
ComputAppoint
Posted: 13 hours ago
London
Square One Resources
Rate: From £200 to £250 per day
Posted: 13 hours ago
City, London
Aston Carter
Rate: £500 - £600 per day
Posted: 14 hours ago
London
Initi8 Recruitment
Rate: £450 Per Day
Posted: 14 hours ago
East London
Citrus Global Ltd
Rate: From £399 to £450 per annum
Posted: 15 hours ago
London
Nigel Frank International Ltd
Rate: £350 - £450 per day
Posted: Yesterday
London
Nigel Frank International Ltd
Posted: Yesterday
Reading, Berkshire
Recital Consulting
Rate: £300 - £500 Per Day
Posted: Yesterday
City, London
Vertical IT
Rate: £400 - £450 per annum + negoitiable
Posted: Yesterday
London
Venturi
Rate: £350 - £400 per day
Posted: Yesterday
London
Venturi
Rate: £400 - £425 per annum + negotiable DOE
Posted: Yesterday
City, London
Experis Ltd
Rate: £300 - £340 per day
Posted: Yesterday