The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 54 52 54
Rank change year-on-year
-2 +2
Contract jobs citing CRM 1713 1706 1464
As % of all contract IT jobs located in the UK 3.36% 3.54% 3.28%
As % of the Processes & Methodologies category 4.45% 4.77% 4.54%
Number of daily rates quoted 1085 996 795
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £413 £400
Average daily rate % change year-on-year
-3.03% +3.12%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £550 £582 £550
UK excluding London average daily rate £390 £375 £395
% change year-on-year
+4.00% -5.06%
Number of hourly rates quoted 22 22 17
Average hourly rate £35.00 £15.96 £18.00
Average hourly rate % change year-on-year
+119.29% -11.33%
90% offered a hourly rate of more than £9.00 £11.55 £13.10
10% offered a hourly rate of more than £53.42 £45.00 £73.50
UK excluding London average hourly rate £19.50 £15.00 £18.00
% change year-on-year
+30.00% -16.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
38459 35783 32221
As % of all contract IT jobs located in the UK 75.37% 74.30% 72.18%
Number of daily rates quoted 24687 21730 19119
Average daily rate £423 £400 £400
Average daily rate % change year-on-year
+5.62% -
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 1007 1095 1275
Average hourly rate £25.00 £27.25 £30.00
Average hourly rate % change year-on-year
-8.25% -9.16%
90% offered a hourly rate of more than £12.00 £12.00 £12.00
10% offered a hourly rate of more than £47.15 £47.50 £45.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 30 January 2015.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 30 January 2015.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 1582 £400 -3.03% 967
London -4 708 £425 -5.55% 388
South East -13 353 £400 -2.73% 181
City of London +10 186 £450 -5.26% 168
South West +46 107 £400 +14.28% 55
North West 0 96 £425 +13.33% 82
Berkshire -12 94 £375 -11.76% 51
Yorkshire +12 91 £380 +16.92% 57
West Midlands -16 84 £350 -6.66% 71
East of England -7 74 £445 +27.14% 57
Surrey -17 73 £400 -8.57% 50
West Yorkshire +21 59 £411 +26.44% 37
Wales +22 56 £400 +3.22% 20
Hampshire +5 51 £370 -26.00% 20
Leeds +6 44 £413 +26.92% 29
Buckinghamshire 0 44 £369 -1.66% 16
South Wales +14 42 £400 +3.22% 15
Bristol +21 40 £390 -22.00% 13
Birmingham +12 40 £350 -31.03% 21
Manchester -18 40 £450 +20.00% 50
East Midlands +12 38 £350 +400.00% 37
Scotland -32 33 £350 -22.43% 14
Cardiff +9 30 £400 +3.22% 13
Oxfordshire +4 29 £381 +17.30% 12
Cheshire +26 28 £325 -13.33% 18
South Yorkshire +4 26 £334 +18.14% 13
West Sussex -22 24 £423 +36.73% 6
Warrington +10 23 £313 -16.66% 5
Bedfordshire +1 22 £480 +9.09% 5
Reading -18 22 £388 - 16

CRM
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1315 (34.74%) Microsoft
2 1279 (33.79%) Dynamics CRM
3 753 (19.89%) .NET
4 749 (19.79%) SQL
5 690 (18.23%) Finance
6 597 (15.77%) MS Excel
7 558 (14.74%) Agile Software Development
8 508 (13.42%) C#
9 495 (13.08%) SQL Server
10 427 (11.28%) JavaScript
11 424 (11.20%) Oracle
12 410 (10.83%) SharePoint
13 385 (10.17%) Salesforce.com
14 365 (9.64%) SAP
15 337 (8.90%) Project Management
16 326 (8.61%) HTML
17 310 (8.19%) Migration
18 304 (8.03%) Stakeholder Management
19 296 (7.82%) Web Services
20 293 (7.74%) Microsoft Certification
21 282 (7.45%) ASP.NET
22 279 (7.37%) Marketing
23 248 (6.55%) Security Cleared
24 234 (6.18%) ERP
25 231 (6.10%) Business Intelligence
26 227 (6.00%) Siebel
27 222 (5.87%) SQL Server Reporting Services
28 215 (5.68%) Workflow
28 215 (5.68%) Analytical Skills
29 212 (5.60%) Java

CRM
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 410 (10.83%) SharePoint
2 185 (4.89%) BizTalk Server
3 92 (2.43%) SharePoint 2013
4 89 (2.35%) CMS
5 88 (2.32%) SharePoint 2010
6 68 (1.80%) SAS
7 60 (1.59%) IIS
8 57 (1.51%) Lync
9 46 (1.22%) Exchange Server 2013
10 29 (0.77%) MS Exchange
11 28 (0.74%) Oracle Workflow
12 27 (0.71%) NetWeaver
13 22 (0.58%) Adobe CQ
14 17 (0.45%) Tomcat
15 15 (0.40%) Sitecore CMS
15 15 (0.40%) SharePoint Server
16 14 (0.37%) Apache
17 13 (0.34%) SugarCRM
18 12 (0.32%) Exchange Server 2010
19 11 (0.29%) Drupal
Applications
1 597 (15.77%) MS Excel
2 89 (2.35%) MS Office
3 49 (1.29%) MS Project
4 48 (1.27%) MS Visio
5 44 (1.16%) MS PowerPoint
6 26 (0.69%) SPSS
7 9 (0.24%) Shockwave
8 8 (0.21%) Photoshop
9 6 (0.16%) Spreadsheet
10 3 (0.079%) FastStats
11 1 (0.026%) Adobe Creative Suite
11 1 (0.026%) Acrobat
11 1 (0.026%) Adobe Illustrator
11 1 (0.026%) InfoPath
Business Applications
1 1279 (33.79%) Dynamics CRM
2 161 (4.25%) SAP CRM
3 115 (3.04%) Dynamics AX
4 105 (2.77%) Oracle EBS
5 69 (1.82%) Oracle EBS R12
6 52 (1.37%) SAP IS-U
7 51 (1.35%) SAP ERP
8 26 (0.69%) SAP FI
9 24 (0.63%) Oracle CRM
10 22 (0.58%) SAP SD
11 18 (0.48%) SAP Oil and Gas
12 17 (0.45%) Dynamics NAV
13 15 (0.40%) Google Analytics
14 14 (0.37%) Oracle Applications
14 14 (0.37%) Oracle iProcurement
15 13 (0.34%) Oracle General Ledger
16 12 (0.32%) SAP FSCM
17 11 (0.29%) SiteCatalyst
17 11 (0.29%) Agresso
17 11 (0.29%) SAP SRM
Cloud Services
1 60 (1.59%) Cloud Computing
2 55 (1.45%) Force.com
2 55 (1.45%) Microsoft Azure
3 40 (1.06%) SaaS
4 23 (0.61%) Office 365
5 14 (0.37%) MailChimp
6 11 (0.29%) Amazon AWS
7 3 (0.079%) Google Apps
7 3 (0.079%) Amazon EC2
7 3 (0.079%) PaaS
8 2 (0.053%) IaaS
8 2 (0.053%) LucidChart
8 2 (0.053%) Heroku
9 1 (0.026%) SuccessFactors
9 1 (0.026%) Responsys
Communications & Networking
1 38 (1.00%) Intranet
2 36 (0.95%) Firewall
3 27 (0.71%) TCP/IP
4 24 (0.63%) LAN
4 24 (0.63%) HTTP
5 23 (0.61%) Wireless
5 23 (0.61%) SAN
6 20 (0.53%) Broadband
7 19 (0.50%) Cisco ASA
7 19 (0.50%) DNS
8 18 (0.48%) Internet
9 17 (0.45%) WAN
9 17 (0.45%) 3G
10 15 (0.40%) VoIP
10 15 (0.40%) MPLS
11 14 (0.37%) BGP
12 13 (0.34%) Multicast
12 13 (0.34%) FTP
12 13 (0.34%) EIGRP
13 12 (0.32%) HTTPS
Database & Business Intelligence
1 495 (13.08%) SQL Server
2 222 (5.87%) SQL Server Reporting Services
3 175 (4.62%) SQL Server Integration Services
4 142 (3.75%) SQL Server 2008
5 125 (3.30%) Data Warehouse
6 99 (2.62%) Relational Database
7 86 (2.27%) SAP BW
8 83 (2.19%) Oracle Database
9 59 (1.56%) Oracle BI EE
10 54 (1.43%) SQL Server 2005
11 52 (1.37%) SQL Server Analysis Services
11 52 (1.37%) Oracle Reports
12 46 (1.22%) SQL Server 2012
13 42 (1.11%) RDBMS
14 36 (0.95%) MS Access
15 34 (0.90%) Oracle Database 11g
16 32 (0.85%) MySQL
17 31 (0.82%) SQL Server 2000
18 27 (0.71%) Big Data
19 22 (0.58%) DB2
Development Applications
1 122 (3.22%) Visual Studio
2 82 (2.17%) Team Foundation Server
3 30 (0.79%) JIRA
4 27 (0.71%) Git (software)
5 26 (0.69%) Subversion
6 24 (0.63%) QuickTest Pro
6 24 (0.63%) Selenium
7 20 (0.53%) Oracle APEX
8 19 (0.50%) NUnit
9 18 (0.48%) JUnit
10 15 (0.40%) MSTest
11 14 (0.37%) SpecFlow
12 12 (0.32%) ERwin
12 12 (0.32%) Eclipse
12 12 (0.32%) Visual Studio Team System
13 11 (0.29%) MSBuild
13 11 (0.29%) NCover
13 11 (0.29%) NDepend
13 11 (0.29%) StyleCop
13 11 (0.29%) Toad
General
1 690 (18.23%) Finance
2 279 (7.37%) Marketing
3 180 (4.76%) Telecoms
4 175 (4.62%) Retail
5 166 (4.39%) Banking
6 144 (3.80%) Billing
7 123 (3.25%) Advertising
8 72 (1.90%) Legal
9 65 (1.72%) Manufacturing
10 57 (1.51%) Investment Banking
11 42 (1.11%) Local Government
12 36 (0.95%) Games
13 33 (0.87%) Back Office
14 28 (0.74%) Law
15 25 (0.66%) Pharmaceutical
15 25 (0.66%) Publishing
16 21 (0.55%) French Language
17 19 (0.50%) General Ledger
18 16 (0.42%) Front Office
19 15 (0.40%) German Language
Job Titles
1 878 (23.20%) Developer
2 750 (19.82%) Analyst
3 484 (12.79%) Consultant
4 448 (11.84%) Architect
5 419 (11.07%) Business Analyst
6 395 (10.44%) CRM Developer
7 311 (8.22%) Project Manager
8 291 (7.69%) Dynamics CRM Developer
9 216 (5.71%) CRM Consultant
10 212 (5.60%) Technical Support
11 199 (5.26%) Microsoft Developer
12 173 (4.57%) Solutions Architect
13 140 (3.70%) CRM Analyst
14 129 (3.41%) SAP Consultant
15 91 (2.40%) CRM Manager
16 88 (2.32%) Dynamics CRM Consultant
17 79 (2.09%) .NET Developer
17 79 (2.09%) Technical Architect
18 76 (2.01%) Test Analyst
18 76 (2.01%) Functional Consultant
Libraries, Frameworks & Software Standards
1 753 (19.89%) .NET
2 326 (8.61%) HTML
3 296 (7.82%) Web Services
4 282 (7.45%) ASP.NET
5 199 (5.26%) CSS
6 179 (4.73%) XML
7 176 (4.65%) WCF
8 125 (3.30%) .NET Framework
9 117 (3.09%) jQuery
10 96 (2.54%) HTML5
11 76 (2.01%) SOAP
12 70 (1.85%) Visualforce
13 56 (1.48%) Silverlight
14 55 (1.45%) Middleware
15 52 (1.37%) JSP
16 50 (1.32%) Spring
16 50 (1.32%) Ajax
17 47 (1.24%) WPF
17 47 (1.24%) Hibernate
18 44 (1.16%) REST
Miscellaneous
1 215 (5.68%) Analytical Skills
2 95 (2.51%) Management Information System
3 56 (1.48%) Data Integration
4 53 (1.40%) Clustering
5 48 (1.27%) User Experience
6 43 (1.14%) Enterprise Software
7 41 (1.08%) Computer Science
8 36 (0.95%) IVR
9 35 (0.92%) Mobile App
10 32 (0.85%) Data Structures
11 29 (0.77%) Open Source
11 29 (0.77%) NHS
12 27 (0.71%) iPad
13 25 (0.66%) FMCG
14 24 (0.63%) Social Media
15 19 (0.50%) GIS
16 16 (0.42%) E-Learning
16 16 (0.42%) Inversion of Control
17 15 (0.40%) N-Tier
18 14 (0.37%) Client/Server
Operating Systems
1 190 (5.02%) Windows
2 77 (2.03%) UNIX
3 68 (1.80%) Linux
4 43 (1.14%) Windows Server 2003
5 39 (1.03%) Windows Server 2008
6 30 (0.79%) Windows XP
7 20 (0.53%) Windows 7
8 17 (0.45%) Windows Vista
9 13 (0.34%) Windows Server 2012
10 10 (0.26%) AIX
11 9 (0.24%) Solaris
12 8 (0.21%) Android
13 7 (0.18%) Apple iOS
14 5 (0.13%) Red Hat Enterprise Linux
15 4 (0.11%) Windows 8
16 3 (0.079%) CentOS
16 3 (0.079%) MVS
16 3 (0.079%) Mac OS X
17 2 (0.053%) Windows Mobile
17 2 (0.053%) VME
Processes & Methodologies
1 558 (14.74%) Agile Software Development
2 337 (8.90%) Project Management
3 310 (8.19%) Migration
4 304 (8.03%) Stakeholder Management
5 234 (6.18%) ERP
6 231 (6.10%) Business Intelligence
7 215 (5.68%) Workflow
8 211 (5.57%) E-Commerce
9 188 (4.97%) PRINCE2
10 187 (4.94%) Business Analysis
11 177 (4.68%) Data Migration
12 164 (4.33%) User Acceptance Testing
13 159 (4.20%) Scrum
14 141 (3.73%) Data Modelling
14 141 (3.73%) SOA
15 140 (3.70%) ITIL
16 129 (3.41%) ETL
17 121 (3.20%) Analytics
18 114 (3.01%) Change Management
19 109 (2.88%) MVC
Programming Languages
1 749 (19.79%) SQL
2 508 (13.42%) C#
3 427 (11.28%) JavaScript
4 212 (5.60%) Java
5 97 (2.56%) PL/SQL
6 96 (2.54%) T-SQL
7 81 (2.14%) Apex Code
8 44 (1.16%) VB
9 38 (1.00%) VBA
10 37 (0.98%) Shell Script
11 35 (0.92%) PHP
12 34 (0.90%) ABAP
13 33 (0.87%) VB.NET
14 25 (0.66%) PowerShell
14 25 (0.66%) C
15 23 (0.61%) C++
16 16 (0.42%) Python
16 16 (0.42%) Perl
17 12 (0.32%) Ruby
18 10 (0.26%) SOQL
Qualifications
1 293 (7.74%) Microsoft Certification
2 248 (6.55%) Security Cleared
3 206 (5.44%) SC Cleared
4 140 (3.70%) Degree
5 84 (2.22%) ISEB
6 48 (1.27%) ISTQB
7 33 (0.87%) Cisco Certification
8 31 (0.82%) PRINCE2 Certification
9 29 (0.77%) ISTQB Advanced Certification
10 27 (0.71%) PMI Certification
11 26 (0.69%) PRINCE2 Practitioner
12 22 (0.58%) CCNA
13 19 (0.50%) DV Cleared
14 17 (0.45%) PMP
14 17 (0.45%) MCTS
14 17 (0.45%) MCITP
15 16 (0.42%) CCNP
16 14 (0.37%) MCSE
17 12 (0.32%) ITIL Certification
18 11 (0.29%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 87 (2.30%) QA
2 28 (0.74%) SLA
2 28 (0.74%) Data Quality
3 19 (0.50%) ISO 9001
4 16 (0.42%) ISO/IEC 27001
5 10 (0.26%) ISO 9000
6 9 (0.24%) Sarbanes-Oxley
7 8 (0.21%) PCI DSS
8 5 (0.13%) HL7
9 4 (0.11%) DICOM
10 2 (0.053%) COBIT
10 2 (0.053%) GxP
10 2 (0.053%) Solvency II
10 2 (0.053%) JSP 440
11 1 (0.026%) P3O
11 1 (0.026%) ISO 8583
System Software
1 117 (3.09%) Active Directory
2 53 (1.40%) Hyper-V
3 18 (0.48%) VMware Infrastructure
4 7 (0.18%) vSphere
5 6 (0.16%) ISA Server
5 6 (0.16%) Terminal Services
6 5 (0.13%) XenApp
7 4 (0.11%) vCloud
8 3 (0.079%) Oracle RAC
8 3 (0.079%) VMware ESXi
9 2 (0.053%) ProxySG
9 2 (0.053%) Microsoft Virtual Server
9 2 (0.053%) Microsoft App-V
9 2 (0.053%) VMware ESX
9 2 (0.053%) HDFS
10 1 (0.026%) XenServer
10 1 (0.026%) XenDesktop
10 1 (0.026%) Citrix Presentation Server
10 1 (0.026%) MetaFrame
10 1 (0.026%) Oracle RMAN
Systems Management
1 43 (1.14%) HP Quality Center
2 9 (0.24%) SCCM
2 9 (0.24%) Tivoli Storage Manager
3 5 (0.13%) SCOM
3 5 (0.13%) OpenView
4 4 (0.11%) Tivoli
4 4 (0.11%) Nagios
5 3 (0.079%) Windows Intune
5 3 (0.079%) HP SIM
5 3 (0.079%) Puppet
5 3 (0.079%) Oracle Enterprise Manager
6 2 (0.053%) MOM
6 2 (0.053%) Systems Management Server (SMS)
6 2 (0.053%) OpenView Configuration Management
6 2 (0.053%) FortiGate
6 2 (0.053%) Symantec Enterprise Vault
6 2 (0.053%) Opscode Chef
6 2 (0.053%) SAP Afaria
6 2 (0.053%) Cisco UCCX
6 2 (0.053%) Oracle Identity Management
Vendors
1 1315 (34.74%) Microsoft
2 424 (11.20%) Oracle
3 385 (10.17%) Salesforce.com
4 365 (9.64%) SAP
5 227 (6.00%) Siebel
6 84 (2.22%) HP
7 62 (1.64%) Informatica
8 59 (1.56%) Cisco
9 58 (1.53%) Adobe
10 36 (0.95%) Business Objects
10 36 (0.95%) Citrix
11 31 (0.82%) VMware
12 26 (0.69%) Sage
12 26 (0.69%) IBM
13 22 (0.58%) PeopleSoft
13 22 (0.58%) Google
14 20 (0.53%) Juniper
14 20 (0.53%) Avaya
15 19 (0.50%) Genesys
15 19 (0.50%) Remedy
London
Hydrogen Group
Rate: £450 - £550 per day
Posted: Yesterday
London
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