The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 49 52 71
Rank change year-on-year
+3 +19
Contract jobs citing CRM 1941 1833 1290
As % of all contract IT jobs located in the UK 3.64% 3.46% 2.72%
As % of the Processes & Methodologies category 4.71% 4.60% 3.65%
Number of daily rates quoted 1263 1057 697
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £405 £415
Average daily rate % change year-on-year
-1.23% -2.40%
90% offered a daily rate of more than £265 £275 £265
10% offered a daily rate of more than £550 £550 £600
UK excluding London average daily rate £385 £390 £400
% change year-on-year
-1.28% -2.50%
Number of hourly rates quoted 18 24 25
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £10.44 £11.15 £10.60
10% offered a hourly rate of more than £47.75 £22.50 £47.00
UK excluding London average hourly rate £16.50 £18.75 £22.50
% change year-on-year
-12.00% -16.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41173 39816 35317
As % of all contract IT jobs located in the UK 77.21% 75.21% 74.59%
Number of daily rates quoted 26232 25172 21131
Average daily rate £413 £400 £413
Average daily rate % change year-on-year
+3.12% -3.03%
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 1182 1174 1060
Average hourly rate £29.00 £28.25 £32.00
Average hourly rate % change year-on-year
+2.65% -11.71%
90% offered a hourly rate of more than £12.10 £12.77 £13.50
10% offered a hourly rate of more than £47.81 £50.00 £49.52
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 29 May 2015.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 29 May 2015.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 1793 £400 -3.03% 808
London +5 815 £425 - 331
South East -5 347 £395 -1.25% 152
City of London +23 227 £475 +11.76% 133
West Midlands 0 124 £400 +6.66% 46
North West -7 114 £425 - 100
East of England +13 112 £350 -16.66% 45
Berkshire -8 109 £394 -7.35% 32
Yorkshire +8 98 £375 +7.14% 30
East Midlands +22 70 £375 +7.14% 39
South West +31 67 £375 -1.96% 28
West Yorkshire +8 67 £380 -5.00% 15
Hampshire -21 62 £425 -5.55% 15
Leeds +15 61 £385 -3.75% 11
Birmingham +10 60 £375 -3.22% 16
Scotland +3 60 £388 +6.16% 19
Buckinghamshire +3 50 £361 +11.15% 7
Surrey -7 42 £325 -14.75% 60
Manchester -13 39 £331 -17.18% 67
West Sussex +3 37 £433 +74.74% 11
Reading +1 33 £450 +20.00% 10
Wales -4 33 £344 -8.33% 8
Lancashire +28 32 £450 -14.28% 12
Nottinghamshire +6 28 £375 -6.25% 16
Milton Keynes +3 27 £376 -5.93% 2
Norfolk +18 26 £175 -45.31% 1
Bedfordshire -1 26 £443 +4.11% 7
Nottingham +10 25 £375 -6.25% 14
Bristol +9 23 £375 -5.06% 7
Hertfordshire 0 23 £375 -21.05% 16

CRM
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1275 (33.97%) Dynamics CRM
2 1081 (28.80%) Microsoft
3 765 (20.38%) SQL
4 749 (19.96%) Finance
5 624 (16.63%) .NET
6 598 (15.93%) Agile Software Development
7 483 (12.87%) SQL Server
8 457 (12.18%) C#
9 445 (11.86%) MS Excel
10 402 (10.71%) SAP
11 388 (10.34%) Oracle
12 380 (10.13%) SharePoint
13 370 (9.86%) JavaScript
14 360 (9.59%) Project Management
15 342 (9.11%) Stakeholder Management
16 323 (8.61%) Marketing
17 311 (8.29%) Salesforce.com
18 309 (8.23%) Migration
19 286 (7.62%) HTML
20 266 (7.09%) Security Cleared
21 265 (7.06%) Analytical Skills
21 265 (7.06%) Business Intelligence
22 248 (6.61%) ASP.NET
23 246 (6.55%) Web Services
24 240 (6.39%) ERP
25 239 (6.37%) PRINCE2
26 221 (5.89%) Retail
27 220 (5.86%) Business Analysis
27 220 (5.86%) Windows
28 214 (5.70%) Degree

CRM
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 380 (10.13%) SharePoint
2 165 (4.40%) BizTalk Server
3 106 (2.82%) CMS
4 72 (1.92%) IIS
5 61 (1.63%) SharePoint 2013
6 53 (1.41%) SharePoint 2010
7 52 (1.39%) Lync
8 51 (1.36%) SAS
9 40 (1.07%) MS Exchange
10 28 (0.75%) Sitecore CMS
11 24 (0.64%) Adobe Experience Manager
12 18 (0.48%) NetWeaver
13 17 (0.45%) Exchange Server 2013
14 15 (0.40%) SharePoint Server
15 14 (0.37%) WebSphere
16 12 (0.32%) Umbraco
17 11 (0.29%) Oracle Workflow
18 10 (0.27%) NServiceBus
18 10 (0.27%) JBoss
19 9 (0.24%) Tomcat
Applications
1 445 (11.86%) MS Excel
2 104 (2.77%) MS Office
3 57 (1.52%) MS Visio
3 57 (1.52%) MS Project
4 56 (1.49%) MS PowerPoint
5 22 (0.59%) Photoshop
6 10 (0.27%) SPSS
7 9 (0.24%) Shockwave
8 7 (0.19%) InfoPath
9 5 (0.13%) FastStats
10 4 (0.11%) Adobe Illustrator
11 2 (0.053%) PowerPivot
11 2 (0.053%) InDesign
12 1 (0.027%) Adobe Creative Suite
12 1 (0.027%) Spreadsheet
Business Applications
1 1275 (33.97%) Dynamics CRM
2 177 (4.72%) SAP CRM
3 111 (2.96%) Dynamics AX
4 88 (2.34%) Oracle EBS
5 69 (1.84%) Oracle EBS R12
6 41 (1.09%) SAP IS-U
7 38 (1.01%) SAP SD
8 34 (0.91%) SAP ERP
9 23 (0.61%) Dynamics NAV
10 22 (0.59%) Oracle CRM
11 19 (0.51%) Oracle Applications
12 17 (0.45%) SAP Oil and Gas
12 17 (0.45%) Oracle General Ledger
13 15 (0.40%) Unica
14 13 (0.35%) Oracle 11i
14 13 (0.35%) Oracle Financials
15 12 (0.32%) Adobe Campaign
16 11 (0.29%) Oracle Payroll
16 11 (0.29%) Oracle Payables
16 11 (0.29%) BigMachines
Cloud Services
1 77 (2.05%) Microsoft Azure
2 48 (1.28%) Office 365
3 35 (0.93%) SaaS
4 22 (0.59%) Cloud Computing
5 18 (0.48%) PaaS
6 15 (0.40%) Force.com
7 13 (0.35%) Adobe Analytics
7 13 (0.35%) Amazon AWS
8 10 (0.27%) Google Analytics
9 6 (0.16%) Yammer
9 6 (0.16%) IaaS
10 4 (0.11%) Amazon EC2
10 4 (0.11%) Veeva
10 4 (0.11%) AWS Elastic Beanstalk
11 3 (0.080%) Taleo
12 2 (0.053%) Heroku
12 2 (0.053%) Boomi
12 2 (0.053%) FinancialForce.com
12 2 (0.053%) HP Helion
12 2 (0.053%) Responsys
Communications & Networking
1 38 (1.01%) SAN
2 34 (0.91%) Intranet
3 33 (0.88%) Firewall
4 30 (0.80%) Internet
4 30 (0.80%) TCP/IP
5 29 (0.77%) LAN
6 28 (0.75%) MVNO
6 28 (0.75%) Wireless
7 24 (0.64%) DNS
8 19 (0.51%) WAN
9 18 (0.48%) Cisco ASA
9 18 (0.48%) Broadband
10 17 (0.45%) VPN
10 17 (0.45%) 3G
11 16 (0.43%) 4G
11 16 (0.43%) SIGTRAN
11 16 (0.43%) MPLS
11 16 (0.43%) SS7
11 16 (0.43%) 2G
11 16 (0.43%) GSM
Database & Business Intelligence
1 483 (12.87%) SQL Server
2 174 (4.64%) SQL Server Reporting Services
3 149 (3.97%) SQL Server Integration Services
4 143 (3.81%) Data Warehouse
5 135 (3.60%) SQL Server 2008
6 98 (2.61%) Oracle Database
7 61 (1.63%) Oracle Database 11g
8 60 (1.60%) SQL Server Analysis Services
9 58 (1.55%) SAP BW
10 46 (1.23%) Oracle Database 10g
11 45 (1.20%) Relational Database
12 41 (1.09%) SQL Server 2012
13 37 (0.99%) Big Data
14 34 (0.91%) Oracle BI EE
15 30 (0.80%) Oracle Reports
16 28 (0.75%) MySQL
17 24 (0.64%) MS Access
18 21 (0.56%) Data Mining
18 21 (0.56%) SQL Server 2005
19 19 (0.51%) SQL Server 2000
Development Applications
1 106 (2.82%) Visual Studio
2 91 (2.42%) Team Foundation Server
3 47 (1.25%) JIRA
4 26 (0.69%) Selenium
5 24 (0.64%) Subversion
6 19 (0.51%) Git (software)
7 15 (0.40%) Oracle Forms
8 12 (0.32%) Cucumber
8 12 (0.32%) Oracle APEX
8 12 (0.32%) Eclipse
9 11 (0.29%) JUnit
9 11 (0.29%) Bugzilla
10 10 (0.27%) Dreamweaver
11 9 (0.24%) NUnit
11 9 (0.24%) SQL Server Management Studio (SSMS)
12 8 (0.21%) WebDriver
12 8 (0.21%) TeamCity
12 8 (0.21%) Jenkins
12 8 (0.21%) VSS/SourceSafe
13 7 (0.19%) ProC
General
1 749 (19.96%) Finance
2 323 (8.61%) Marketing
3 221 (5.89%) Retail
4 199 (5.30%) Telecoms
5 164 (4.37%) Billing
6 140 (3.73%) Banking
7 80 (2.13%) Advertising
8 76 (2.03%) Manufacturing
9 53 (1.41%) Investment Banking
9 53 (1.41%) Legal
10 52 (1.39%) Local Government
11 45 (1.20%) Law
12 33 (0.88%) Back Office
13 29 (0.77%) Publishing
13 29 (0.77%) French Language
14 24 (0.64%) Pharmaceutical
15 22 (0.59%) German Language
16 20 (0.53%) Automotive
17 19 (0.51%) Financial Institution
18 17 (0.45%) Games
Job Titles
1 825 (21.98%) Analyst
2 775 (20.65%) Developer
3 478 (12.74%) Business Analyst
4 470 (12.52%) Consultant
5 462 (12.31%) Architect
6 365 (9.73%) Project Manager
7 276 (7.35%) CRM Developer
8 233 (6.21%) CRM Consultant
9 221 (5.89%) Dynamics CRM Developer
10 183 (4.88%) Solutions Architect
11 177 (4.72%) CRM Analyst
12 141 (3.76%) Microsoft Developer
13 117 (3.12%) SAP Consultant
14 103 (2.74%) CRM Business Analyst
15 96 (2.56%) Dynamics CRM Consultant
16 93 (2.48%) CRM Manager
17 88 (2.34%) .NET Developer
18 81 (2.16%) Functional Consultant
19 74 (1.97%) Test Analyst
19 74 (1.97%) CRM Architect
Libraries, Frameworks & Software Standards
1 624 (16.63%) .NET
2 286 (7.62%) HTML
3 248 (6.61%) ASP.NET
4 246 (6.55%) Web Services
5 207 (5.52%) XML
6 175 (4.66%) CSS
7 153 (4.08%) WCF
8 125 (3.33%) .NET Framework
9 121 (3.22%) jQuery
10 96 (2.56%) SOAP
11 78 (2.08%) HTML5
12 66 (1.76%) Middleware
13 54 (1.44%) Entity Framework
13 54 (1.44%) REST
14 53 (1.41%) Ajax
15 44 (1.17%) ASP.NET MVC
16 37 (0.99%) JSON
16 37 (0.99%) CSS3
17 35 (0.93%) Visualforce
18 34 (0.91%) WPF
Miscellaneous
1 265 (7.06%) Analytical Skills
2 123 (3.28%) Management Information System
3 72 (1.92%) User Experience
4 54 (1.44%) Data Integration
4 54 (1.44%) Computer Science
5 53 (1.41%) Data Centre
6 44 (1.17%) Social Media
7 43 (1.15%) Enterprise Software
8 40 (1.07%) NHS
9 32 (0.85%) Mobile App
10 31 (0.83%) FMCG
11 30 (0.80%) Data Structures
12 25 (0.67%) E-Learning
13 24 (0.64%) IVR
13 24 (0.64%) Clustering
14 22 (0.59%) GIS
15 21 (0.56%) Visualisation
16 19 (0.51%) Video on Demand
17 17 (0.45%) Replication
17 17 (0.45%) iPad
Operating Systems
1 220 (5.86%) Windows
2 135 (3.60%) UNIX
3 74 (1.97%) Linux
4 62 (1.65%) Windows Server 2008
5 48 (1.28%) Windows Server 2003
6 41 (1.09%) Windows 7
7 33 (0.88%) Windows Server 2012
8 16 (0.43%) AIX
9 12 (0.32%) Apple iOS
10 9 (0.24%) Windows XP
11 8 (0.21%) Windows Vista
12 7 (0.19%) Solaris
12 7 (0.19%) MVS
12 7 (0.19%) Android
12 7 (0.19%) VME
13 5 (0.13%) Windows 8
13 5 (0.13%) Red Hat Enterprise Linux
14 3 (0.080%) Ubuntu
15 2 (0.053%) CentOS
15 2 (0.053%) Mac OS X
Processes & Methodologies
1 598 (15.93%) Agile Software Development
2 360 (9.59%) Project Management
3 342 (9.11%) Stakeholder Management
4 309 (8.23%) Migration
5 265 (7.06%) Business Intelligence
6 240 (6.39%) ERP
7 239 (6.37%) PRINCE2
8 220 (5.86%) Business Analysis
9 200 (5.33%) E-Commerce
10 196 (5.22%) ITIL
11 188 (5.01%) Data Migration
12 185 (4.93%) Workflow
13 177 (4.72%) User Acceptance Testing
14 139 (3.70%) Scrum
15 137 (3.65%) SOA
16 126 (3.36%) Data Modelling
17 124 (3.30%) Change Management
17 124 (3.30%) Analytics
18 121 (3.22%) MVC
19 114 (3.04%) Test Scripting
Programming Languages
1 765 (20.38%) SQL
2 457 (12.18%) C#
3 370 (9.86%) JavaScript
4 155 (4.13%) Java
5 138 (3.68%) T-SQL
6 107 (2.85%) PL/SQL
7 64 (1.71%) Shell Script
8 48 (1.28%) Apex Code
9 37 (0.99%) VB
9 37 (0.99%) PHP
10 34 (0.91%) ABAP
11 28 (0.75%) C
12 24 (0.64%) VB.NET
13 20 (0.53%) PowerShell
14 18 (0.48%) Python
15 14 (0.37%) VBA
15 14 (0.37%) Perl
16 11 (0.29%) C++
17 10 (0.27%) Scala
18 9 (0.24%) VBScript
Qualifications
1 266 (7.09%) Security Cleared
2 214 (5.70%) Degree
2 214 (5.70%) SC Cleared
3 114 (3.04%) Microsoft Certification
4 86 (2.29%) ISEB
5 45 (1.20%) PMI Certification
6 37 (0.99%) PMP
7 32 (0.85%) DV Cleared
8 30 (0.80%) Cisco Certification
9 28 (0.75%) PRINCE2 Certification
10 26 (0.69%) MCSD
11 25 (0.67%) PRINCE2 Practitioner
12 23 (0.61%) CCNP
12 23 (0.61%) MCAD
13 22 (0.59%) ISTQB
14 21 (0.56%) MCSE
15 20 (0.53%) MCTS
15 20 (0.53%) ITIL Certification
15 20 (0.53%) CCNA
16 18 (0.48%) MCITP
Quality Assurance & Compliance
1 111 (2.96%) QA
2 56 (1.49%) SLA
3 31 (0.83%) Data Quality
4 24 (0.64%) ISO/IEC 27001
5 15 (0.40%) ISO 9000
5 15 (0.40%) ISO 9001
6 8 (0.21%) PCI DSS
7 5 (0.13%) COBIT
8 3 (0.080%) ISO 14001
9 2 (0.053%) HL7
9 2 (0.053%) DICOM
9 2 (0.053%) Sarbanes-Oxley
10 1 (0.027%) ISO/IEC 17799
10 1 (0.027%) BS15000
10 1 (0.027%) GAAP
10 1 (0.027%) MiFID
10 1 (0.027%) WCAG
10 1 (0.027%) P3O
10 1 (0.027%) PMBOK
10 1 (0.027%) ISO/IEC 14443
System Software
1 76 (2.03%) Active Directory
2 37 (0.99%) Hyper-V
3 29 (0.77%) VMware Infrastructure
4 21 (0.56%) Xen
5 15 (0.40%) ISA Server
6 5 (0.13%) vSphere
7 4 (0.11%) XenApp
7 4 (0.11%) vCloud
8 3 (0.080%) VMware ESX
8 3 (0.080%) LiteSpeed
8 3 (0.080%) HDFS
8 3 (0.080%) XenDesktop
9 2 (0.053%) VMware Server
9 2 (0.053%) ProxySG
9 2 (0.053%) Squid
10 1 (0.027%) Terminal Services
10 1 (0.027%) Microsoft App-V
10 1 (0.027%) QEMU
10 1 (0.027%) Docker
10 1 (0.027%) KVM
Systems Management
1 60 (1.60%) HP Quality Center
2 20 (0.53%) Backup Exec
3 15 (0.40%) SCOM
4 9 (0.24%) Tivoli Storage Manager
4 9 (0.24%) Puppet
5 8 (0.21%) SCCM
5 8 (0.21%) Opscode Chef
6 7 (0.19%) OVSD
7 6 (0.16%) Forefront Identity Manager
7 6 (0.16%) Cisco CUCM
8 5 (0.13%) Cisco UCCE
9 3 (0.080%) OpenView
9 3 (0.080%) Systems Management Server (SMS)
9 3 (0.080%) Nagios
9 3 (0.080%) Windows Intune
9 3 (0.080%) StatsD
9 3 (0.080%) SolarWinds Orion
10 2 (0.053%) Jitterbit
10 2 (0.053%) WebSphere Cast Iron
10 2 (0.053%) vMotion
Vendors
1 1081 (28.80%) Microsoft
2 402 (10.71%) SAP
3 388 (10.34%) Oracle
4 311 (8.29%) Salesforce.com
5 144 (3.84%) Siebel
6 88 (2.34%) HP
7 60 (1.60%) Citrix
8 59 (1.57%) VMware
9 56 (1.49%) Cisco
10 52 (1.39%) Adobe
11 42 (1.12%) IBM
12 39 (1.04%) Business Objects
13 37 (0.99%) Informatica
13 37 (0.99%) Sitecore
14 35 (0.93%) PeopleSoft
15 24 (0.64%) Pega
15 24 (0.64%) Remedy
15 24 (0.64%) TIBCO
16 23 (0.61%) Symantec
16 23 (0.61%) Sage
City, London
McGregor Boyall
Rate: £600 - £700 per day
Posted: 13 hours ago
City, London
McGregor Boyall
Rate: £500 - £575 per day + depending on experience
Posted: 13 hours ago
London
Initi8 Recruitment
Rate: £200 - £300 Per Day
Posted: 13 hours ago
Surrey
Clearwater People Solutions
Rate: £20000 - £25000 Per Annum + excellent benefits
Posted: 16 hours ago
West Midlands
Big Red Recruitment
Rate: £500 - £600 per day
Posted: 16 hours ago
London
McGregor Boyall
Posted: 17 hours ago
London
McGregor Boyall
Rate: £500 - £550 per day
Posted: 19 hours ago
London
Mason Frank International
Rate: £100 - £175 per day
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Posted: Yesterday
West London
Nationwide People Ltd
Rate: £375 - £400 Per Day Ltd Co Basis
Posted: Yesterday
Greater Manchester
Venn Group
Rate: £45000 Per Annum DOE
Posted: Yesterday
Coventry, West Midlands (County)
Xcede
Rate: Negotiable
Posted: Yesterday
West Midlands
Nigel Frank International Ltd
Rate: £350 - £400 per day
Posted: Yesterday
East Riding
Mason Frank International
Posted: Yesterday
UK
Eligo Recruitment Ltd
Posted: Yesterday
Scotland
Code Red Associates
Rate: DEP. ON EXPERIENCE / LOCATION
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Posted: 2 days ago
Surrey
Clearwater People Solutions
Rate: £400 - £500 Per Day
Posted: 2 days ago
City, London
Lawrence Harvey IT & Change
Posted: 2 days ago
London
C.O.A.L IT Services Ltd
Posted: 2 days ago