The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 50 58 56
Rank change year-on-year
+8 -2
Contract jobs citing CRM 2046 1605 1658
As % of all contract IT jobs located in the UK 3.65% 3.10% 3.19%
As % of the Processes & Methodologies category 4.95% 4.21% 4.47%
Number of daily rates quoted 1178 943 913
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £275 £247 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 30 31 18
Average hourly rate £17.50 £44.00 £20.00
Average hourly rate % change year-on-year
-60.22% +120.00%
90% offered a hourly rate of more than £11.00 £13.50 £11.90
10% offered a hourly rate of more than £51.50 £95.00 £88.25
UK excluding London average hourly rate £20.00 £26.50 £18.25
% change year-on-year
-24.52% +45.20%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41296 38155 37115
As % of all contract IT jobs located in the UK 73.66% 73.78% 71.37%
Number of daily rates quoted 26858 23661 21624
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £275 £273 £270
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 1160 1161 1471
Average hourly rate £25.00 £26.00 £29.25
Average hourly rate % change year-on-year
-3.84% -11.11%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £48.03 £45.00 £46.50
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 26 November 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 26 November 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 1898 £425 +6.25% 743
London +6 856 £435 -0.57% 293
South East +8 407 £425 +13.33% 129
City of London +27 235 £438 +2.94% 112
Berkshire +30 154 £450 +19.20% 32
West Midlands -6 98 £375 -9.09% 53
North West +23 95 £425 +21.42% 58
Surrey +1 82 £425 +3.03% 27
East of England -9 78 £400 +6.66% 53
Yorkshire -13 75 £400 +23.07% 45
Reading +41 69 £450 +28.57% 13
South West -1 66 £425 +15.25% 44
Scotland +10 50 £375 +1.35% 23
Hampshire -7 48 £340 -12.82% 28
West Yorkshire -12 46 £411 +20.86% 33
Buckinghamshire -14 43 £338 -3.57% 12
Bristol +16 35 £450 -10.00% 13
Oxfordshire +1 35 £350 -1.75% 10
Manchester -18 35 £400 +11.88% 36
Wales -8 31 £400 -7.24% 15
South Wales +1 30 £400 -7.24% 14
Birmingham -9 30 £383 -10.00% 26
Leeds -25 30 £413 +21.32% 20
Cheshire +29 27 £325 -7.14% 13
Edinburgh +11 25 £375 -2.59% 7
Warrington +7 24 £406 - 9
East Midlands -16 23 £375 +400.00% 27
South Yorkshire +3 22 £385 +4.05% 9
Milton Keynes -9 21 £361 +13.70% 2
Glasgow +7 20 £365 +4.28% 10

CRM
Top 30 Related IT Skills

For the 6 months to 26 November 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1339 (34.38%) Dynamics CRM
2 1323 (33.97%) Microsoft
3 829 (21.28%) .NET
4 789 (20.26%) SQL
5 670 (17.20%) Finance
6 629 (16.15%) MS Excel
7 579 (14.87%) C#
8 570 (14.63%) Agile Software Development
9 495 (12.71%) Oracle
10 485 (12.45%) SQL Server
11 449 (11.53%) JavaScript
12 416 (10.68%) Salesforce.com
13 404 (10.37%) SharePoint
14 400 (10.27%) Migration
15 369 (9.47%) SAP
16 355 (9.11%) Project Management
17 352 (9.04%) HTML
18 313 (8.04%) Web Services
19 306 (7.86%) ASP.NET
20 302 (7.75%) Marketing
21 289 (7.42%) Microsoft Certification
22 264 (6.78%) Stakeholder Management
22 264 (6.78%) Workflow
23 257 (6.60%) Siebel
23 257 (6.60%) Security Cleared
24 250 (6.42%) ERP
25 243 (6.24%) Data Migration
26 235 (6.03%) XML
27 224 (5.75%) Business Intelligence
28 222 (5.70%) Business Analysis

CRM
Top Related IT Skills by Category

For the 6 months to 26 November 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 404 (10.37%) SharePoint
2 197 (5.06%) BizTalk Server
3 84 (2.16%) SharePoint 2013
4 82 (2.11%) SharePoint 2010
5 78 (2.00%) CMS
6 58 (1.49%) IIS
7 53 (1.36%) Lync
8 43 (1.10%) SAS
9 41 (1.05%) Exchange Server 2013
10 36 (0.92%) NetWeaver
11 33 (0.85%) Oracle Workflow
12 29 (0.74%) MS Exchange
13 22 (0.56%) Apache
13 22 (0.56%) IBM Notes
14 21 (0.54%) WebLogic
15 20 (0.51%) Drupal
16 16 (0.41%) Tomcat
16 16 (0.41%) WordPress
17 13 (0.33%) Sitecore CMS
18 12 (0.31%) Adobe CQ
Applications
1 629 (16.15%) MS Excel
2 110 (2.82%) MS Office
3 68 (1.75%) MS PowerPoint
4 62 (1.59%) MS Project
5 52 (1.34%) MS Visio
6 21 (0.54%) SPSS
7 13 (0.33%) Spreadsheet
8 8 (0.21%) Photoshop
9 7 (0.18%) InfoPath
10 4 (0.10%) FastStats
11 2 (0.051%) Adobe Creative Suite
12 1 (0.026%) PowerPivot
12 1 (0.026%) Acrobat
12 1 (0.026%) Adobe Captivate
Business Applications
1 1339 (34.38%) Dynamics CRM
2 160 (4.11%) SAP CRM
3 120 (3.08%) Dynamics AX
4 114 (2.93%) Oracle EBS
5 69 (1.77%) Oracle EBS R12
6 47 (1.21%) SAP IS-U
7 35 (0.90%) Oracle CRM
8 34 (0.87%) SAP ERP
9 24 (0.62%) Oracle Applications
10 22 (0.56%) SAP FI
11 19 (0.49%) SAP SD
12 17 (0.44%) Oracle iProcurement
13 15 (0.39%) Oracle Internet Expenses
14 14 (0.36%) Google Analytics
14 14 (0.36%) Oracle General Ledger
15 13 (0.33%) Agresso
16 12 (0.31%) Oracle Payroll
16 12 (0.31%) Oracle Receivables
17 11 (0.28%) Oracle Payables
17 11 (0.28%) Oracle iRecruitment
Cloud Services
1 68 (1.75%) Force.com
2 54 (1.39%) Cloud Computing
3 47 (1.21%) Microsoft Azure
4 37 (0.95%) SaaS
5 18 (0.46%) Office 365
6 14 (0.36%) MailChimp
7 10 (0.26%) Amazon AWS
8 3 (0.077%) SuccessFactors
8 3 (0.077%) Google Apps
9 2 (0.051%) Heroku
9 2 (0.051%) LucidChart
10 1 (0.026%) Responsys
10 1 (0.026%) Amazon EC2
10 1 (0.026%) PaaS
10 1 (0.026%) Taleo
Communications & Networking
1 40 (1.03%) Intranet
2 28 (0.72%) HTTP
3 26 (0.67%) SAN
4 25 (0.64%) DNS
5 24 (0.62%) Internet
6 18 (0.46%) TCP/IP
7 16 (0.41%) FTP
8 15 (0.39%) Firewall
8 15 (0.39%) VoIP
9 14 (0.36%) DHCP
10 11 (0.28%) 3G
10 11 (0.28%) Broadband
10 11 (0.28%) WAN
10 11 (0.28%) HTTPS
10 11 (0.28%) CTI
11 10 (0.26%) LAN
12 9 (0.23%) LDAP
12 9 (0.23%) SMTP
12 9 (0.23%) Extranet
13 8 (0.21%) SNMP
Database & Business Intelligence
1 485 (12.45%) SQL Server
2 213 (5.47%) SQL Server Reporting Services
3 153 (3.93%) SQL Server Integration Services
4 126 (3.23%) Data Warehouse
5 114 (2.93%) SQL Server 2008
6 99 (2.54%) Relational Database
7 81 (2.08%) Oracle Database
8 76 (1.95%) SAP BW
9 71 (1.82%) Oracle Reports
10 69 (1.77%) Oracle BI EE
11 52 (1.34%) SQL Server 2005
12 50 (1.28%) SQL Server Analysis Services
13 45 (1.16%) MySQL
14 44 (1.13%) SQL Server 2012
15 42 (1.08%) RDBMS
16 35 (0.90%) SQL Server 2000
17 31 (0.80%) Big Data
18 28 (0.72%) QlikView
19 27 (0.69%) MS Access
20 26 (0.67%) Siebel EIM
Development Applications
1 115 (2.95%) Visual Studio
2 71 (1.82%) Team Foundation Server
3 67 (1.72%) QuickTest Pro
4 51 (1.31%) Git (software)
5 35 (0.90%) JIRA
6 25 (0.64%) Subversion
7 19 (0.49%) Oracle APEX
8 17 (0.44%) NUnit
9 14 (0.36%) MSTest
9 14 (0.36%) SpecFlow
9 14 (0.36%) Selenium
9 14 (0.36%) Visual Studio Team System
10 12 (0.31%) Oracle Forms
11 11 (0.28%) MSBuild
11 11 (0.28%) NDepend
11 11 (0.28%) NCover
11 11 (0.28%) StyleCop
11 11 (0.28%) ReSharper
12 10 (0.26%) SQL Server Management Studio (SSMS)
13 9 (0.23%) JUnit
General
1 670 (17.20%) Finance
2 302 (7.75%) Marketing
3 175 (4.49%) Banking
3 175 (4.49%) Billing
3 175 (4.49%) Telecoms
4 154 (3.95%) Retail
5 140 (3.59%) Advertising
6 71 (1.82%) Legal
7 52 (1.34%) Investment Banking
8 47 (1.21%) Manufacturing
9 37 (0.95%) Back Office
9 37 (0.95%) Games
10 33 (0.85%) Publishing
11 32 (0.82%) Local Government
12 28 (0.72%) General Ledger
13 25 (0.64%) Law
14 22 (0.56%) Pharmaceutical
15 17 (0.44%) French Language
16 16 (0.41%) Front Office
17 15 (0.39%) Automotive
Job Titles
1 941 (24.16%) Developer
2 785 (20.15%) Analyst
3 487 (12.50%) Consultant
4 463 (11.89%) CRM Developer
5 427 (10.96%) Architect
6 413 (10.60%) Business Analyst
7 330 (8.47%) Project Manager
8 322 (8.27%) Dynamics CRM Developer
9 222 (5.70%) Technical Support
10 217 (5.57%) CRM Consultant
11 184 (4.72%) Solutions Architect
12 181 (4.65%) Microsoft Developer
13 140 (3.59%) CRM Analyst
14 107 (2.75%) Dynamics CRM Consultant
15 100 (2.57%) SAP Consultant
16 99 (2.54%) .NET Developer
17 91 (2.34%) CRM Manager
18 89 (2.28%) Microsoft Consultant
19 87 (2.23%) Test Analyst
20 81 (2.08%) CRM Business Analyst
Libraries, Frameworks & Software Standards
1 829 (21.28%) .NET
2 352 (9.04%) HTML
3 313 (8.04%) Web Services
4 306 (7.86%) ASP.NET
5 235 (6.03%) XML
6 200 (5.13%) CSS
7 163 (4.18%) WCF
8 99 (2.54%) jQuery
9 98 (2.52%) SOAP
10 93 (2.39%) .NET Framework
11 88 (2.26%) Middleware
12 79 (2.03%) Silverlight
13 71 (1.82%) HTML5
14 70 (1.80%) JSP
15 67 (1.72%) Visualforce
16 55 (1.41%) JSON
17 46 (1.18%) REST
18 41 (1.05%) WPF
19 38 (0.98%) Hibernate
19 38 (0.98%) J2EE
Miscellaneous
1 217 (5.57%) Analytical Skills
2 82 (2.11%) Management Information System
3 61 (1.57%) Data Integration
4 51 (1.31%) User Experience
5 49 (1.26%) Clustering
6 41 (1.05%) Social Media
7 39 (1.00%) Enterprise Software
8 38 (0.98%) Open Source
9 37 (0.95%) iPad
10 32 (0.82%) FMCG
11 31 (0.80%) IVR
11 31 (0.80%) Data Structures
12 27 (0.69%) Mobile App
13 26 (0.67%) Computer Science
14 19 (0.49%) NHS
15 15 (0.39%) Online Games
15 15 (0.39%) Inversion of Control
16 14 (0.36%) Mathematics
16 14 (0.36%) Client/Server
16 14 (0.36%) N-Tier
Operating Systems
1 214 (5.49%) Windows
2 66 (1.69%) UNIX
3 61 (1.57%) Linux
4 44 (1.13%) Windows Server 2003
5 33 (0.85%) Windows Server 2008
6 32 (0.82%) Windows 7
7 30 (0.77%) Windows XP
8 10 (0.26%) Windows Vista
9 9 (0.23%) Windows Server 2012
9 9 (0.23%) MVS
10 7 (0.18%) Windows 8
10 7 (0.18%) VME
10 7 (0.18%) Android
10 7 (0.18%) AIX
10 7 (0.18%) Solaris
11 6 (0.15%) Apple iOS
12 5 (0.13%) Red Hat Enterprise Linux
12 5 (0.13%) VMS
13 4 (0.10%) HPUX
14 3 (0.077%) Mac OS X
Processes & Methodologies
1 570 (14.63%) Agile Software Development
2 400 (10.27%) Migration
3 355 (9.11%) Project Management
4 264 (6.78%) Stakeholder Management
4 264 (6.78%) Workflow
5 250 (6.42%) ERP
6 243 (6.24%) Data Migration
7 224 (5.75%) Business Intelligence
8 222 (5.70%) Business Analysis
9 195 (5.01%) E-Commerce
10 169 (4.34%) User Acceptance Testing
11 165 (4.24%) PRINCE2
12 159 (4.08%) Data Modelling
13 148 (3.80%) Scrum
14 133 (3.41%) ETL
15 127 (3.26%) SOA
16 122 (3.13%) Change Management
17 117 (3.00%) Analytics
18 116 (2.98%) Test Scripting
19 108 (2.77%) ITIL
Programming Languages
1 789 (20.26%) SQL
2 579 (14.87%) C#
3 449 (11.53%) JavaScript
4 211 (5.42%) Java
5 94 (2.41%) VB
6 81 (2.08%) PL/SQL
7 77 (1.98%) Apex Code
8 68 (1.75%) VB.NET
9 63 (1.62%) PHP
10 59 (1.51%) T-SQL
11 50 (1.28%) ABAP
12 42 (1.08%) VBA
13 36 (0.92%) Shell Script
14 35 (0.90%) PowerShell
15 22 (0.56%) C++
16 21 (0.54%) C
17 14 (0.36%) Ruby
17 14 (0.36%) VB6
18 13 (0.33%) VBScript
19 12 (0.31%) Bash Shell
Qualifications
1 289 (7.42%) Microsoft Certification
2 257 (6.60%) Security Cleared
3 216 (5.55%) SC Cleared
4 139 (3.57%) Degree
5 87 (2.23%) ISTQB
6 67 (1.72%) ISEB
7 62 (1.59%) ISTQB Advanced Certification
8 37 (0.95%) PRINCE2 Certification
9 36 (0.92%) DV Cleared
10 30 (0.77%) MCITP
11 28 (0.72%) PMI Certification
12 23 (0.59%) Cisco Certification
13 21 (0.54%) MCTS
14 19 (0.49%) PMP
15 15 (0.39%) CCNA
16 12 (0.31%) PRINCE2 Practitioner
17 9 (0.23%) ISTQB Foundation Certification
17 9 (0.23%) ITIL Certification
18 8 (0.21%) Siebel Certification
18 8 (0.21%) CCA
Quality Assurance & Compliance
1 106 (2.72%) QA
2 27 (0.69%) Data Quality
3 26 (0.67%) SLA
4 9 (0.23%) ISO 9001
5 8 (0.21%) Sarbanes-Oxley
6 7 (0.18%) PCI DSS
7 5 (0.13%) ISO/IEC 27001
8 3 (0.077%) HL7
9 2 (0.051%) GxP
9 2 (0.051%) DICOM
10 1 (0.026%) P3O
10 1 (0.026%) JSP 440
10 1 (0.026%) Solvency II
10 1 (0.026%) ISO 14001
10 1 (0.026%) ISO 8583
10 1 (0.026%) WCAG
System Software
1 105 (2.70%) Active Directory
2 47 (1.21%) Hyper-V
3 19 (0.49%) VMware Infrastructure
4 6 (0.15%) Terminal Services
5 4 (0.10%) Oracle RAC
5 4 (0.10%) vSphere
5 4 (0.10%) VMware ESXi
6 3 (0.077%) XenApp
6 3 (0.077%) ProxySG
7 2 (0.051%) Microsoft Virtual Server
7 2 (0.051%) MetaFrame
7 2 (0.051%) Oracle RMAN
7 2 (0.051%) Microsoft App-V
7 2 (0.051%) vCloud
7 2 (0.051%) Sendmail
7 2 (0.051%) HDFS
8 1 (0.026%) Citrix Presentation Server
8 1 (0.026%) VMware ESX
8 1 (0.026%) LiteSpeed
Systems Management
1 48 (1.23%) HP Quality Center
2 8 (0.21%) BMC PATROL
2 8 (0.21%) SCCM
3 7 (0.18%) Tivoli Storage Manager
4 5 (0.13%) SCOM
4 5 (0.13%) OpenView
5 4 (0.10%) Tivoli
5 4 (0.10%) Oracle Enterprise Manager
5 4 (0.10%) HP SIM
6 2 (0.051%) MOM
6 2 (0.051%) Systems Management Server (SMS)
6 2 (0.051%) OpenView Configuration Management
6 2 (0.051%) Nagios
6 2 (0.051%) CA SiteMinder
6 2 (0.051%) OpenSSO
6 2 (0.051%) Cisco UCCX
6 2 (0.051%) Oracle Identity Management
6 2 (0.051%) Data Guard
6 2 (0.051%) FortiGate
6 2 (0.051%) SAP Afaria
Vendors
1 1323 (33.97%) Microsoft
2 495 (12.71%) Oracle
3 416 (10.68%) Salesforce.com
4 369 (9.47%) SAP
5 257 (6.60%) Siebel
6 126 (3.23%) HP
7 56 (1.44%) Informatica
8 48 (1.23%) Adobe
9 46 (1.18%) Citrix
10 39 (1.00%) Business Objects
11 38 (0.98%) Cisco
12 35 (0.90%) PeopleSoft
13 32 (0.82%) VMware
14 30 (0.77%) Genesys
14 30 (0.77%) Sage
15 28 (0.72%) IBM
16 23 (0.59%) Google
17 22 (0.56%) Metastorm
17 22 (0.56%) Lotus
18 17 (0.44%) Avaya
Watford, Hertfordshire
TEKsystems
Rate: £500 - £550 per day
Posted: 2 hours ago
Gosport, Hampshire
Experis Ltd
Rate: Market rate value
Posted: 16 hours ago
Manchester, Lancashire
Experis Ltd
Rate: £460.00 - £560.00 per day
Posted: 16 hours ago
London
Benedict Cole Limited
Posted: 17 hours ago
Somerset
Interaction Recruitment PLC
Rate: £300 - 400 per day
Posted: 17 hours ago
Wembley, Middlesex
ComputAppoint
Rate: £90 - £130 per day
Posted: 22 hours ago
Birmingham, West Midlands (County)
Roc Search
Posted: 22 hours ago
London
Uniting Ambition
Rate: £400 - 450 per day
Posted: 23 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 - £300.00 per day + neg.
Posted: 23 hours ago
North West
Robert Walters
Rate: market rates
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Rate: £300 - £350 per day
Posted: Yesterday
Kent
Clearwater People Solutions
Rate: £40000 - £48000 Per Annum
Posted: Yesterday
West London
ComputerWorld Personnel Ltd
Rate: £40000 - £47000 per annum + benefits
Posted: Yesterday
Suffolk
Senitor Associates
Rate: £200 - £300 per day
Posted: Yesterday
Bristol, Avon
Hays London City Projects
Rate: £300.00 - £400.00 per annum
Posted: Yesterday
Bristol, Avon
Hays London City Projects
Rate: £300.00 - £400.00 per annum
Posted: Yesterday
Edinburgh, Midlothian
Change Recruitment Group
Rate: £42000 - £45000 per annum + excellent benefits
Posted: Yesterday
Suffolk
Roc Search
Posted: Yesterday
Woking, Surrey
Oxbridge Answers
Posted: Yesterday
Birmingham, West Midlands (County)
TEKsystems
Posted: Yesterday