The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 50 59 56
Rank change year-on-year
+9 -3
Contract jobs citing CRM 2105 1602 1609
As % of all contract IT jobs located in the UK 3.69% 3.08% 3.13%
As % of the Processes & Methodologies category 5.01% 4.18% 4.38%
Number of daily rates quoted 1196 950 890
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London average daily rate £401 £375 £400
% change year-on-year
+6.80% -6.25%
Number of hourly rates quoted 31 29 21
Average hourly rate £19.91 £44.90 £20.00
Average hourly rate % change year-on-year
-55.65% +124.50%
90% offered a hourly rate of more than £12.55 £13.50 £12.50
10% offered a hourly rate of more than £51.20 £95.00 £87.50
UK excluding London average hourly rate £19.96 £26.50 £19.50
% change year-on-year
-24.69% +35.89%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42039 38339 36744
As % of all contract IT jobs located in the UK 73.68% 73.76% 71.56%
Number of daily rates quoted 27231 23808 21445
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £275 £270 £270
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £385 £363 £370
% change year-on-year
+6.20% -2.02%
Number of hourly rates quoted 1169 1158 1415
Average hourly rate £25.00 £26.80 £28.00
Average hourly rate % change year-on-year
-6.71% -4.28%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £46.50
UK excluding London average hourly rate £25.00 £30.00 £29.00
% change year-on-year
-16.66% +3.44%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 21 November 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 21 November 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 1959 £425 +6.25% 764
London +10 884 £435 -0.57% 318
South East +6 416 £425 +11.84% 133
City of London +23 246 £438 - 117
Berkshire +26 162 £450 +19.20% 33
West Midlands -4 99 £388 -7.46% 47
North West +20 90 £438 +25.00% 60
Surrey +6 86 £425 +6.25% 31
East of England -14 84 £400 +6.66% 55
Yorkshire -11 75 £400 +23.07% 46
Reading +42 72 £450 +28.57% 14
South West -7 66 £425 +18.88% 41
Scotland +11 51 £365 -1.35% 25
Hampshire -8 50 £333 -16.87% 28
Buckinghamshire -7 43 £338 -6.89% 12
West Yorkshire -13 43 £411 +24.52% 30
Manchester -12 36 £413 +10.00% 36
Bristol +5 35 £450 +1.40% 10
Oxfordshire -5 31 £350 -3.78% 8
Wales -9 31 £400 -15.78% 12
South Wales -3 30 £400 -15.78% 12
Birmingham -15 30 £400 -5.88% 23
Leeds -28 28 £413 +25.00% 20
Cheshire +33 26 £325 -7.14% 12
Edinburgh +7 25 £350 -9.67% 6
South Yorkshire +9 24 £385 +4.05% 12
Warrington - 23 £406 - 8
Suffolk -5 22 £375 +9.89% 8
Warwickshire +8 21 £356 +18.65% 3
Cardiff -4 21 £375 -21.05% 6

CRM
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1361 (34.55%) Dynamics CRM
2 1331 (33.79%) Microsoft
3 831 (21.10%) .NET
4 794 (20.16%) SQL
5 674 (17.11%) Finance
6 620 (15.74%) MS Excel
7 583 (14.80%) C#
8 574 (14.57%) Agile Software Development
9 515 (13.07%) Oracle
10 490 (12.44%) SQL Server
11 443 (11.25%) JavaScript
12 421 (10.69%) Salesforce.com
13 406 (10.31%) SharePoint
14 402 (10.21%) Migration
15 379 (9.62%) SAP
16 360 (9.14%) Project Management
17 357 (9.06%) HTML
18 312 (7.92%) Web Services
19 310 (7.87%) ASP.NET
20 301 (7.64%) Marketing
21 289 (7.34%) Microsoft Certification
22 284 (7.21%) Workflow
23 272 (6.91%) Stakeholder Management
24 267 (6.78%) Security Cleared
25 252 (6.40%) ERP
26 251 (6.37%) Siebel
27 245 (6.22%) Data Migration
28 239 (6.07%) Business Intelligence
29 238 (6.04%) XML
30 227 (5.76%) Business Analysis

CRM
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 406 (10.31%) SharePoint
2 188 (4.77%) BizTalk Server
3 87 (2.21%) SharePoint 2010
4 85 (2.16%) SharePoint 2013
5 79 (2.01%) CMS
6 60 (1.52%) IIS
7 52 (1.32%) Lync
8 44 (1.12%) SAS
9 43 (1.09%) Oracle Workflow
10 41 (1.04%) Exchange Server 2013
11 36 (0.91%) NetWeaver
12 29 (0.74%) MS Exchange
13 24 (0.61%) IBM Notes
14 23 (0.58%) Apache
15 21 (0.53%) WebLogic
15 21 (0.53%) Drupal
16 17 (0.43%) WordPress
17 16 (0.41%) Tomcat
18 13 (0.33%) Sitecore CMS
19 12 (0.30%) Adobe CQ
Applications
1 620 (15.74%) MS Excel
2 109 (2.77%) MS Office
3 66 (1.68%) MS PowerPoint
4 62 (1.57%) MS Project
5 52 (1.32%) MS Visio
6 21 (0.53%) SPSS
7 14 (0.36%) Spreadsheet
8 9 (0.23%) InfoPath
9 8 (0.20%) Photoshop
10 4 (0.10%) FastStats
11 2 (0.051%) Adobe Creative Suite
12 1 (0.025%) PowerPivot
12 1 (0.025%) Adobe Captivate
12 1 (0.025%) Acrobat
Business Applications
1 1361 (34.55%) Dynamics CRM
2 162 (4.11%) SAP CRM
3 122 (3.10%) Dynamics AX
4 119 (3.02%) Oracle EBS
5 69 (1.75%) Oracle EBS R12
6 50 (1.27%) SAP IS-U
7 43 (1.09%) Oracle CRM
8 34 (0.86%) SAP ERP
9 26 (0.66%) Oracle Applications
10 21 (0.53%) SAP FI
10 21 (0.53%) SAP SD
11 17 (0.43%) Oracle Internet Expenses
12 15 (0.38%) Oracle Payroll
13 14 (0.36%) Google Analytics
13 14 (0.36%) Oracle iProcurement
13 14 (0.36%) Oracle General Ledger
14 13 (0.33%) Oracle iRecruitment
14 13 (0.33%) Agresso
15 12 (0.30%) Oracle Receivables
16 11 (0.28%) Oracle Payables
Cloud Services
1 68 (1.73%) Force.com
2 53 (1.35%) Cloud Computing
3 46 (1.17%) Microsoft Azure
4 37 (0.94%) SaaS
5 18 (0.46%) Office 365
6 14 (0.36%) MailChimp
7 8 (0.20%) Amazon AWS
8 3 (0.076%) Google Apps
9 2 (0.051%) Heroku
9 2 (0.051%) SuccessFactors
9 2 (0.051%) LucidChart
10 1 (0.025%) Responsys
10 1 (0.025%) PaaS
10 1 (0.025%) Taleo
10 1 (0.025%) Amazon EC2
Communications & Networking
1 40 (1.02%) Intranet
2 27 (0.69%) SAN
3 25 (0.63%) DNS
4 24 (0.61%) Internet
5 23 (0.58%) HTTP
6 17 (0.43%) TCP/IP
7 15 (0.38%) VoIP
7 15 (0.38%) Firewall
8 14 (0.36%) WAN
8 14 (0.36%) DHCP
9 11 (0.28%) FTP
9 11 (0.28%) HTTPS
9 11 (0.28%) CTI
10 10 (0.25%) 3G
10 10 (0.25%) Broadband
10 10 (0.25%) LAN
11 9 (0.23%) LDAP
11 9 (0.23%) SMTP
11 9 (0.23%) Extranet
12 8 (0.20%) SNMP
Database & Business Intelligence
1 490 (12.44%) SQL Server
2 211 (5.36%) SQL Server Reporting Services
3 158 (4.01%) SQL Server Integration Services
4 127 (3.22%) Data Warehouse
5 114 (2.89%) SQL Server 2008
6 98 (2.49%) Relational Database
7 81 (2.06%) Oracle Database
8 77 (1.95%) SAP BW
9 75 (1.90%) Oracle BI EE
10 70 (1.78%) Oracle Reports
11 52 (1.32%) SQL Server Analysis Services
12 45 (1.14%) MySQL
13 43 (1.09%) SQL Server 2005
13 43 (1.09%) SQL Server 2012
14 41 (1.04%) RDBMS
15 33 (0.84%) QlikView
16 31 (0.79%) Big Data
17 27 (0.69%) SQL Server 2000
18 26 (0.66%) Siebel EIM
19 24 (0.61%) SAP BI
Development Applications
1 119 (3.02%) Visual Studio
2 71 (1.80%) Team Foundation Server
3 67 (1.70%) QuickTest Pro
4 51 (1.29%) Git (software)
5 35 (0.89%) JIRA
6 25 (0.63%) Subversion
7 18 (0.46%) Oracle APEX
8 17 (0.43%) NUnit
9 14 (0.36%) Selenium
9 14 (0.36%) Visual Studio Team System
9 14 (0.36%) MSTest
9 14 (0.36%) SpecFlow
10 13 (0.33%) Oracle Forms
11 11 (0.28%) ReSharper
11 11 (0.28%) MSBuild
11 11 (0.28%) NDepend
11 11 (0.28%) NCover
11 11 (0.28%) StyleCop
12 10 (0.25%) SQL Server Management Studio (SSMS)
13 9 (0.23%) JUnit
General
1 674 (17.11%) Finance
2 301 (7.64%) Marketing
3 179 (4.54%) Banking
4 166 (4.21%) Telecoms
4 166 (4.21%) Billing
5 149 (3.78%) Retail
6 139 (3.53%) Advertising
7 71 (1.80%) Legal
8 56 (1.42%) Investment Banking
9 47 (1.19%) Manufacturing
10 41 (1.04%) Back Office
11 37 (0.94%) Games
12 34 (0.86%) Local Government
13 33 (0.84%) Publishing
14 28 (0.71%) General Ledger
15 27 (0.69%) Pharmaceutical
16 25 (0.63%) Law
17 18 (0.46%) French Language
18 16 (0.41%) Front Office
19 15 (0.38%) Automotive
Job Titles
1 954 (24.22%) Developer
2 796 (20.21%) Analyst
3 502 (12.74%) Consultant
4 467 (11.86%) CRM Developer
5 441 (11.20%) Architect
6 419 (10.64%) Business Analyst
7 336 (8.53%) Project Manager
8 322 (8.17%) Dynamics CRM Developer
9 224 (5.69%) CRM Consultant
10 223 (5.66%) Technical Support
11 191 (4.85%) Solutions Architect
12 185 (4.70%) Microsoft Developer
13 142 (3.60%) CRM Analyst
14 110 (2.79%) Dynamics CRM Consultant
15 102 (2.59%) SAP Consultant
16 100 (2.54%) Microsoft Consultant
17 98 (2.49%) .NET Developer
18 92 (2.34%) CRM Manager
19 89 (2.26%) Test Analyst
20 85 (2.16%) CRM Business Analyst
Libraries, Frameworks & Software Standards
1 831 (21.10%) .NET
2 357 (9.06%) HTML
3 312 (7.92%) Web Services
4 310 (7.87%) ASP.NET
5 238 (6.04%) XML
6 202 (5.13%) CSS
7 156 (3.96%) WCF
8 101 (2.56%) SOAP
9 99 (2.51%) jQuery
10 93 (2.36%) .NET Framework
11 88 (2.23%) Middleware
12 79 (2.01%) Silverlight
13 71 (1.80%) HTML5
14 70 (1.78%) JSP
15 67 (1.70%) Visualforce
16 55 (1.40%) JSON
17 48 (1.22%) REST
18 41 (1.04%) WPF
19 39 (0.99%) J2EE
20 38 (0.96%) Hibernate
Miscellaneous
1 225 (5.71%) Analytical Skills
2 84 (2.13%) Management Information System
3 62 (1.57%) Data Integration
4 51 (1.29%) User Experience
5 50 (1.27%) Clustering
6 48 (1.22%) Enterprise Software
7 43 (1.09%) Social Media
8 37 (0.94%) iPad
8 37 (0.94%) Open Source
9 34 (0.86%) FMCG
10 31 (0.79%) Data Structures
11 29 (0.74%) Mobile App
12 27 (0.69%) IVR
13 26 (0.66%) Computer Science
14 18 (0.46%) NHS
15 16 (0.41%) Online Games
16 15 (0.38%) Inversion of Control
16 15 (0.38%) Visualisation
16 15 (0.38%) N-Tier
17 14 (0.36%) Client/Server
Operating Systems
1 218 (5.53%) Windows
2 66 (1.68%) UNIX
3 61 (1.55%) Linux
4 36 (0.91%) Windows Server 2003
5 33 (0.84%) Windows 7
6 26 (0.66%) Windows Server 2008
7 22 (0.56%) Windows XP
8 9 (0.23%) MVS
8 9 (0.23%) Windows Server 2012
9 8 (0.20%) Android
10 7 (0.18%) VME
10 7 (0.18%) Solaris
10 7 (0.18%) AIX
10 7 (0.18%) Windows 8
11 6 (0.15%) Apple iOS
12 5 (0.13%) Red Hat Enterprise Linux
12 5 (0.13%) VMS
13 4 (0.10%) HPUX
14 3 (0.076%) Mac OS X
15 2 (0.051%) Windows Vista
Processes & Methodologies
1 574 (14.57%) Agile Software Development
2 402 (10.21%) Migration
3 360 (9.14%) Project Management
4 284 (7.21%) Workflow
5 272 (6.91%) Stakeholder Management
6 252 (6.40%) ERP
7 245 (6.22%) Data Migration
8 239 (6.07%) Business Intelligence
9 227 (5.76%) Business Analysis
10 194 (4.93%) E-Commerce
11 174 (4.42%) User Acceptance Testing
12 167 (4.24%) PRINCE2
13 161 (4.09%) Data Modelling
14 147 (3.73%) Scrum
15 130 (3.30%) ETL
16 126 (3.20%) Change Management
17 124 (3.15%) SOA
18 119 (3.02%) Test Scripting
19 115 (2.92%) Analytics
20 109 (2.77%) ITIL
Programming Languages
1 794 (20.16%) SQL
2 583 (14.80%) C#
3 443 (11.25%) JavaScript
4 213 (5.41%) Java
5 98 (2.49%) VB
6 82 (2.08%) PL/SQL
7 76 (1.93%) Apex Code
8 69 (1.75%) VB.NET
9 64 (1.62%) PHP
10 59 (1.50%) T-SQL
11 55 (1.40%) ABAP
12 40 (1.02%) VBA
13 37 (0.94%) Shell Script
13 37 (0.94%) PowerShell
14 22 (0.56%) C
14 22 (0.56%) C++
15 15 (0.38%) VB6
16 14 (0.36%) Ruby
16 14 (0.36%) VBScript
17 13 (0.33%) SOQL
Qualifications
1 289 (7.34%) Microsoft Certification
2 267 (6.78%) Security Cleared
3 222 (5.64%) SC Cleared
4 143 (3.63%) Degree
5 87 (2.21%) ISTQB
6 67 (1.70%) ISEB
7 63 (1.60%) ISTQB Advanced Certification
8 37 (0.94%) DV Cleared
9 36 (0.91%) PRINCE2 Certification
10 31 (0.79%) MCITP
11 28 (0.71%) PMI Certification
12 24 (0.61%) Cisco Certification
13 22 (0.56%) MCTS
14 19 (0.48%) PMP
15 16 (0.41%) CCNA
16 14 (0.36%) PRINCE2 Practitioner
17 9 (0.23%) ITIL Certification
17 9 (0.23%) ISTQB Foundation Certification
18 8 (0.20%) Siebel Certification
18 8 (0.20%) CCA
Quality Assurance & Compliance
1 102 (2.59%) QA
2 26 (0.66%) Data Quality
3 25 (0.63%) SLA
4 9 (0.23%) ISO 9001
5 8 (0.20%) Sarbanes-Oxley
6 7 (0.18%) PCI DSS
7 5 (0.13%) ISO/IEC 27001
8 3 (0.076%) HL7
9 2 (0.051%) DICOM
9 2 (0.051%) GxP
10 1 (0.025%) WCAG
10 1 (0.025%) ISO 14001
10 1 (0.025%) ISO 8583
10 1 (0.025%) JSP 440
10 1 (0.025%) Solvency II
10 1 (0.025%) P3O
System Software
1 108 (2.74%) Active Directory
2 47 (1.19%) Hyper-V
3 19 (0.48%) VMware Infrastructure
4 6 (0.15%) Terminal Services
5 4 (0.10%) Oracle RAC
5 4 (0.10%) vSphere
5 4 (0.10%) VMware ESXi
6 3 (0.076%) ProxySG
6 3 (0.076%) XenApp
7 2 (0.051%) Sendmail
7 2 (0.051%) Oracle RMAN
7 2 (0.051%) Microsoft App-V
7 2 (0.051%) MetaFrame
7 2 (0.051%) vCloud
7 2 (0.051%) HDFS
7 2 (0.051%) Microsoft Virtual Server
8 1 (0.025%) Citrix Presentation Server
8 1 (0.025%) VMware ESX
8 1 (0.025%) LiteSpeed
Systems Management
1 47 (1.19%) HP Quality Center
2 9 (0.23%) BMC PATROL
3 8 (0.20%) SCCM
4 7 (0.18%) Tivoli Storage Manager
5 5 (0.13%) SCOM
5 5 (0.13%) OpenView
6 4 (0.10%) Oracle Enterprise Manager
6 4 (0.10%) HP SIM
7 3 (0.076%) Tivoli
8 2 (0.051%) Data Guard
8 2 (0.051%) MOM
8 2 (0.051%) Systems Management Server (SMS)
8 2 (0.051%) OpenView Configuration Management
8 2 (0.051%) Nagios
8 2 (0.051%) CA SiteMinder
8 2 (0.051%) SAP Afaria
8 2 (0.051%) OpenSSO
8 2 (0.051%) Oracle Identity Management
8 2 (0.051%) Cisco UCCX
8 2 (0.051%) FortiGate
Vendors
1 1331 (33.79%) Microsoft
2 515 (13.07%) Oracle
3 421 (10.69%) Salesforce.com
4 379 (9.62%) SAP
5 251 (6.37%) Siebel
6 127 (3.22%) HP
7 53 (1.35%) Informatica
8 47 (1.19%) Adobe
9 46 (1.17%) Citrix
10 39 (0.99%) Business Objects
11 37 (0.94%) Cisco
12 36 (0.91%) PeopleSoft
13 33 (0.84%) VMware
14 30 (0.76%) IBM
14 30 (0.76%) Genesys
15 28 (0.71%) Sage
16 24 (0.61%) Lotus
17 23 (0.58%) Google
18 22 (0.56%) Metastorm
19 18 (0.46%) Cognos
Lincolnshire
Mortimer Spinks
Posted: Yesterday
Birmingham, West Midlands (County)
TEKsystems
Posted: Yesterday
West Midlands
Nigel Frank International Ltd
Rate: £300 - £375 per day
Posted: Yesterday
City, London
Burns Sheehan
Rate: negotiable on experience
Posted: Yesterday
North London
Oscar Associates (UK) Ltd
Posted: Yesterday
Bradford, West Yorkshire
Fruition IT Resources Limited
Rate: £market rates per day
Posted: Yesterday
London
Square One Resources
Rate: From £450 to £500 per day
Posted: Yesterday
City, London
ReThink Recruitment
Rate: £150.00 - £200.00 per day
Posted: Yesterday
Birmingham, West Midlands (County)
Senitor Associates
Rate: £180 - £200 per day
Posted: 2 days ago
London
Hanson Regan Ltd
Posted: 2 days ago
Warrington, Cheshire
Conspicuous
Rate: From £450 to £550 per day
Posted: 2 days ago
London
Lawrence Harvey Enterprise
Rate: Market Rates
Posted: 2 days ago
City, London
Square One Resources
Posted: 2 days ago
Berkshire
Randstad Technologies
Rate: £450.00 - £500 per day
Posted: 2 days ago
Birmingham, West Midlands (County)
Experis Ltd
Posted: 2 days ago
London
Volt
Rate: £500.00 - £520.00 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Rate: £450 - £600 per day
Posted: 3 days ago
Halifax, West Yorkshire
Rullion IT Plus
Rate: £8.5 - £9 per hour
Posted: 3 days ago
City, London
TEKsystems
Posted: 3 days ago
Chorley, Lancashire
Experis Ltd
Rate: market rates
Posted: 3 days ago