The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 51 53 56
Rank change year-on-year
+2 +3
Contract jobs citing CRM 1928 1701 1613
As % of all contract IT jobs located in the UK 3.48% 3.29% 3.23%
As % of the Processes & Methodologies category 4.67% 4.46% 4.52%
Number of daily rates quoted 1195 1009 913
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 28 26 12
Average hourly rate £22.00 £22.84 £27.00
Average hourly rate % change year-on-year
-3.65% -15.42%
90% offered a hourly rate of more than £9.00 £13.00 £18.00
10% offered a hourly rate of more than £45.60 £45.00 £89.75
UK excluding London average hourly rate £21.25 £26.50 £26.50
% change year-on-year
-19.81% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41311 38113 35700
As % of all contract IT jobs located in the UK 74.51% 73.71% 71.45%
Number of daily rates quoted 27017 23507 20994
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £280 £270 £268
10% offered a daily rate of more than £580 £575 £575
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 1108 1171 1474
Average hourly rate £24.00 £26.00 £30.00
Average hourly rate % change year-on-year
-7.69% -13.33%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £44.90 £45.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 17 December 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 17 December 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 1783 £425 +5.91% 730
London 0 846 £438 - 285
South East -3 391 £411 +6.12% 118
City of London +21 230 £438 +1.44% 123
Berkshire +11 132 £450 +12.50% 37
North West +16 111 £450 +20.00% 47
West Midlands -4 87 £370 -7.50% 63
South West +23 86 £400 +18.51% 44
Surrey -2 85 £400 -8.57% 18
Yorkshire -12 81 £400 +23.07% 64
East of England -15 73 £400 +6.66% 59
Scotland 0 52 £350 -12.50% 30
West Yorkshire -14 52 £422 +20.53% 47
Buckinghamshire -8 49 £336 -3.92% 10
Reading +27 48 £450 +27.65% 10
Hampshire -9 47 £333 -21.76% 17
Manchester -10 46 £431 +15.00% 30
Bristol +19 41 £425 -15.00% 19
Leeds -22 34 £425 +30.76% 37
Wales -4 33 £400 +3.22% 15
South Wales +5 32 £400 +3.22% 14
Oxfordshire -1 31 £350 +7.69% 10
Birmingham -10 29 £368 -15.51% 24
Edinburgh +11 28 £350 -9.09% 10
Cheshire +24 27 £319 -15.00% 9
East Midlands -4 27 £350 +366.66% 23
Warrington +5 24 £313 -16.66% 2
South Yorkshire 0 22 £385 +20.31% 9
Milton Keynes -9 22 £361 -10.86% 5
Glasgow +11 21 £358 +2.14% 13

CRM
Top 30 Related IT Skills

For the 6 months to 17 December 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1303 (34.28%) Dynamics CRM
2 1290 (33.94%) Microsoft
3 798 (20.99%) SQL
4 768 (20.21%) .NET
5 660 (17.36%) Finance
6 604 (15.89%) MS Excel
7 557 (14.65%) Agile Software Development
8 543 (14.29%) C#
9 481 (12.65%) Oracle
10 477 (12.55%) SQL Server
11 427 (11.23%) JavaScript
12 411 (10.81%) SharePoint
13 395 (10.39%) Salesforce.com
14 362 (9.52%) Migration
15 353 (9.29%) SAP
16 337 (8.87%) Project Management
17 329 (8.66%) HTML
18 315 (8.29%) Web Services
19 292 (7.68%) Microsoft Certification
20 289 (7.60%) Marketing
21 280 (7.37%) ASP.NET
22 267 (7.02%) Stakeholder Management
23 231 (6.08%) Workflow
24 230 (6.05%) Business Intelligence
25 228 (6.00%) XML
26 227 (5.97%) Security Cleared
27 224 (5.89%) ERP
28 221 (5.81%) Siebel
29 216 (5.68%) Java
30 211 (5.55%) Data Migration

CRM
Top Related IT Skills by Category

For the 6 months to 17 December 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 411 (10.81%) SharePoint
2 189 (4.97%) BizTalk Server
3 86 (2.26%) SharePoint 2013
4 84 (2.21%) SharePoint 2010
5 75 (1.97%) CMS
6 55 (1.45%) Lync
6 55 (1.45%) IIS
7 50 (1.32%) SAS
8 41 (1.08%) Exchange Server 2013
9 38 (1.00%) Oracle Workflow
10 25 (0.66%) NetWeaver
11 22 (0.58%) MS Exchange
12 18 (0.47%) Tomcat
13 17 (0.45%) Drupal
13 17 (0.45%) WebLogic
13 17 (0.45%) SharePoint Server
14 16 (0.42%) Apache
15 14 (0.37%) IBM Notes
15 14 (0.37%) Sitecore CMS
16 13 (0.34%) WordPress
Applications
1 604 (15.89%) MS Excel
2 107 (2.82%) MS Office
3 55 (1.45%) MS Project
4 52 (1.37%) MS PowerPoint
5 44 (1.16%) MS Visio
6 22 (0.58%) SPSS
7 9 (0.24%) Spreadsheet
7 9 (0.24%) Photoshop
8 4 (0.11%) FastStats
9 1 (0.026%) PowerPivot
9 1 (0.026%) Adobe Creative Suite
9 1 (0.026%) Adobe Illustrator
9 1 (0.026%) Acrobat
9 1 (0.026%) InfoPath
Business Applications
1 1303 (34.28%) Dynamics CRM
2 165 (4.34%) SAP CRM
3 117 (3.08%) Oracle EBS
4 112 (2.95%) Dynamics AX
5 72 (1.89%) Oracle EBS R12
6 49 (1.29%) SAP IS-U
7 36 (0.95%) SAP ERP
8 33 (0.87%) Oracle CRM
9 22 (0.58%) SAP FI
10 20 (0.53%) Oracle Applications
11 19 (0.50%) Oracle iProcurement
12 16 (0.42%) Google Analytics
13 15 (0.39%) Oracle General Ledger
13 15 (0.39%) Oracle Internet Expenses
14 14 (0.37%) Oracle iRecruitment
14 14 (0.37%) SAP SD
15 13 (0.34%) Oracle Receivables
16 12 (0.32%) Dynamics NAV
16 12 (0.32%) SAP Oil and Gas
16 12 (0.32%) Agresso
Cloud Services
1 64 (1.68%) Force.com
2 59 (1.55%) Cloud Computing
3 49 (1.29%) Microsoft Azure
4 38 (1.00%) SaaS
5 19 (0.50%) Office 365
6 14 (0.37%) MailChimp
7 10 (0.26%) Amazon AWS
8 3 (0.079%) Google Apps
9 2 (0.053%) LucidChart
9 2 (0.053%) Heroku
10 1 (0.026%) Amazon EC2
10 1 (0.026%) PaaS
10 1 (0.026%) Responsys
10 1 (0.026%) SuccessFactors
10 1 (0.026%) Taleo
Communications & Networking
1 37 (0.97%) Intranet
2 24 (0.63%) HTTP
3 22 (0.58%) Internet
3 22 (0.58%) SAN
4 18 (0.47%) Firewall
5 17 (0.45%) DNS
6 16 (0.42%) TCP/IP
7 15 (0.39%) Broadband
7 15 (0.39%) LAN
7 15 (0.39%) FTP
8 13 (0.34%) WAN
9 12 (0.32%) CTI
9 12 (0.32%) 3G
10 11 (0.29%) HTTPS
11 10 (0.26%) DHCP
11 10 (0.26%) VoIP
12 9 (0.24%) Cisco ASA
12 9 (0.24%) Wireless
13 8 (0.21%) SNMP
13 8 (0.21%) LDAP
Database & Business Intelligence
1 477 (12.55%) SQL Server
2 207 (5.45%) SQL Server Reporting Services
3 154 (4.05%) SQL Server Integration Services
4 136 (3.58%) Data Warehouse
5 123 (3.24%) SQL Server 2008
6 102 (2.68%) Relational Database
7 84 (2.21%) Oracle Database
8 70 (1.84%) SAP BW
9 67 (1.76%) Oracle Reports
10 63 (1.66%) Oracle BI EE
11 55 (1.45%) SQL Server 2005
12 50 (1.32%) SQL Server Analysis Services
13 46 (1.21%) RDBMS
14 41 (1.08%) SQL Server 2012
15 38 (1.00%) MySQL
16 37 (0.97%) SQL Server 2000
17 36 (0.95%) MS Access
18 33 (0.87%) Big Data
19 29 (0.76%) Oracle Database 11g
20 25 (0.66%) QlikView
Development Applications
1 114 (3.00%) Visual Studio
2 71 (1.87%) Team Foundation Server
3 51 (1.34%) Git (software)
4 50 (1.32%) QuickTest Pro
5 37 (0.97%) JIRA
6 30 (0.79%) Subversion
7 21 (0.55%) Oracle APEX
8 20 (0.53%) NUnit
9 19 (0.50%) Selenium
10 17 (0.45%) Oracle Forms
11 15 (0.39%) JUnit
12 14 (0.37%) SpecFlow
12 14 (0.37%) MSTest
12 14 (0.37%) Visual Studio Team System
13 13 (0.34%) Eclipse
13 13 (0.34%) Toad
14 11 (0.29%) NCover
14 11 (0.29%) NDepend
14 11 (0.29%) StyleCop
14 11 (0.29%) MSBuild
General
1 660 (17.36%) Finance
2 289 (7.60%) Marketing
3 176 (4.63%) Telecoms
3 176 (4.63%) Banking
4 164 (4.31%) Billing
5 154 (4.05%) Retail
6 141 (3.71%) Advertising
7 67 (1.76%) Legal
8 58 (1.53%) Investment Banking
9 48 (1.26%) Manufacturing
10 36 (0.95%) Games
10 36 (0.95%) Back Office
11 34 (0.89%) Local Government
12 27 (0.71%) Publishing
13 24 (0.63%) Law
14 22 (0.58%) General Ledger
15 21 (0.55%) Pharmaceutical
16 18 (0.47%) Front Office
17 16 (0.42%) French Language
18 14 (0.37%) Automotive
Job Titles
1 937 (24.65%) Developer
2 747 (19.65%) Analyst
3 478 (12.58%) Consultant
4 442 (11.63%) CRM Developer
5 416 (10.94%) Architect
6 405 (10.66%) Business Analyst
7 327 (8.60%) Project Manager
8 316 (8.31%) Dynamics CRM Developer
9 218 (5.74%) CRM Consultant
10 216 (5.68%) Technical Support
11 189 (4.97%) Microsoft Developer
12 160 (4.21%) Solutions Architect
13 138 (3.63%) CRM Analyst
14 108 (2.84%) SAP Consultant
15 102 (2.68%) Dynamics CRM Consultant
16 100 (2.63%) CRM Manager
17 92 (2.42%) .NET Developer
18 83 (2.18%) Microsoft Consultant
19 81 (2.13%) Test Analyst
20 75 (1.97%) CRM Business Analyst
Libraries, Frameworks & Software Standards
1 768 (20.21%) .NET
2 329 (8.66%) HTML
3 315 (8.29%) Web Services
4 280 (7.37%) ASP.NET
5 228 (6.00%) XML
6 198 (5.21%) CSS
7 167 (4.39%) WCF
8 99 (2.60%) jQuery
9 95 (2.50%) SOAP
10 89 (2.34%) .NET Framework
11 77 (2.03%) HTML5
12 74 (1.95%) Middleware
13 69 (1.82%) Visualforce
13 69 (1.82%) Silverlight
14 63 (1.66%) JSP
15 58 (1.53%) JSON
16 49 (1.29%) Hibernate
16 49 (1.29%) Spring
17 45 (1.18%) REST
18 40 (1.05%) WPF
Miscellaneous
1 205 (5.39%) Analytical Skills
2 78 (2.05%) Management Information System
3 63 (1.66%) Data Integration
4 52 (1.37%) User Experience
5 51 (1.34%) Clustering
6 40 (1.05%) Enterprise Software
7 37 (0.97%) iPad
8 34 (0.89%) Social Media
8 34 (0.89%) Open Source
9 32 (0.84%) Computer Science
10 30 (0.79%) FMCG
11 29 (0.76%) Data Structures
11 29 (0.76%) IVR
12 27 (0.71%) Mobile App
13 21 (0.55%) NHS
14 16 (0.42%) Inversion of Control
15 14 (0.37%) Mathematics
15 14 (0.37%) N-Tier
15 14 (0.37%) Client/Server
15 14 (0.37%) Online Games
Operating Systems
1 209 (5.50%) Windows
2 69 (1.82%) UNIX
3 61 (1.60%) Linux
4 44 (1.16%) Windows Server 2003
5 37 (0.97%) Windows Server 2008
5 37 (0.97%) Windows XP
6 24 (0.63%) Windows 7
7 17 (0.45%) Windows Vista
8 12 (0.32%) Windows Server 2012
9 7 (0.18%) Android
9 7 (0.18%) Windows 8
10 6 (0.16%) Solaris
10 6 (0.16%) Apple iOS
11 5 (0.13%) Red Hat Enterprise Linux
11 5 (0.13%) AIX
12 4 (0.11%) MVS
12 4 (0.11%) VMS
13 3 (0.079%) CentOS
13 3 (0.079%) Mac OS X
14 2 (0.053%) HPUX
Processes & Methodologies
1 557 (14.65%) Agile Software Development
2 362 (9.52%) Migration
3 337 (8.87%) Project Management
4 267 (7.02%) Stakeholder Management
5 231 (6.08%) Workflow
6 230 (6.05%) Business Intelligence
7 224 (5.89%) ERP
8 211 (5.55%) Data Migration
9 205 (5.39%) Business Analysis
10 185 (4.87%) E-Commerce
11 160 (4.21%) User Acceptance Testing
12 157 (4.13%) PRINCE2
13 155 (4.08%) Data Modelling
14 147 (3.87%) Scrum
15 139 (3.66%) ETL
16 120 (3.16%) Analytics
17 119 (3.13%) SOA
18 110 (2.89%) Change Management
19 109 (2.87%) ITIL
20 102 (2.68%) MVC
Programming Languages
1 798 (20.99%) SQL
2 543 (14.29%) C#
3 427 (11.23%) JavaScript
4 216 (5.68%) Java
5 97 (2.55%) PL/SQL
6 79 (2.08%) Apex Code
7 74 (1.95%) T-SQL
8 65 (1.71%) VB
9 62 (1.63%) VB.NET
10 56 (1.47%) PHP
11 42 (1.10%) VBA
12 39 (1.03%) Shell Script
13 36 (0.95%) ABAP
13 36 (0.95%) PowerShell
14 24 (0.63%) C
15 21 (0.55%) C++
16 12 (0.32%) Bash Shell
17 10 (0.26%) Ruby
17 10 (0.26%) SOQL
18 9 (0.24%) Python
Qualifications
1 292 (7.68%) Microsoft Certification
2 227 (5.97%) Security Cleared
3 192 (5.05%) SC Cleared
4 138 (3.63%) Degree
5 67 (1.76%) ISEB
5 67 (1.76%) ISTQB
6 42 (1.10%) ISTQB Advanced Certification
7 38 (1.00%) PRINCE2 Certification
8 27 (0.71%) MCITP
9 26 (0.68%) PMI Certification
10 23 (0.61%) DV Cleared
11 22 (0.58%) Cisco Certification
12 18 (0.47%) MCTS
13 17 (0.45%) PRINCE2 Practitioner
13 17 (0.45%) PMP
14 12 (0.32%) CCNA
15 10 (0.26%) ITIL Certification
16 9 (0.24%) ISTQB Foundation Certification
16 9 (0.24%) MCSE
16 9 (0.24%) CCNP
Quality Assurance & Compliance
1 97 (2.55%) QA
2 31 (0.82%) SLA
3 27 (0.71%) Data Quality
4 11 (0.29%) ISO 9001
5 8 (0.21%) Sarbanes-Oxley
5 8 (0.21%) PCI DSS
6 5 (0.13%) HL7
6 5 (0.13%) ISO/IEC 27001
7 4 (0.11%) DICOM
8 2 (0.053%) GxP
9 1 (0.026%) JSP 440
9 1 (0.026%) Solvency II
9 1 (0.026%) P3O
9 1 (0.026%) ISO 14001
9 1 (0.026%) ISO 8583
9 1 (0.026%) WCAG
9 1 (0.026%) COBIT
System Software
1 107 (2.82%) Active Directory
2 48 (1.26%) Hyper-V
3 19 (0.50%) VMware Infrastructure
4 6 (0.16%) Terminal Services
5 4 (0.11%) vSphere
5 4 (0.11%) VMware ESXi
5 4 (0.11%) XenApp
6 3 (0.079%) ProxySG
6 3 (0.079%) Oracle RAC
7 2 (0.053%) Microsoft Virtual Server
7 2 (0.053%) MetaFrame
7 2 (0.053%) Microsoft App-V
7 2 (0.053%) HDFS
7 2 (0.053%) vCloud
8 1 (0.026%) Citrix Presentation Server
8 1 (0.026%) XenServer
8 1 (0.026%) XenDesktop
8 1 (0.026%) Oracle RMAN
8 1 (0.026%) VMware ESX
Systems Management
1 39 (1.03%) HP Quality Center
2 8 (0.21%) SCCM
3 6 (0.16%) BMC PATROL
4 5 (0.13%) SCOM
4 5 (0.13%) OpenView
5 4 (0.11%) Tivoli
5 4 (0.11%) HP SIM
6 3 (0.079%) Puppet
6 3 (0.079%) Oracle Enterprise Manager
6 3 (0.079%) Tivoli Storage Manager
7 2 (0.053%) MOM
7 2 (0.053%) Systems Management Server (SMS)
7 2 (0.053%) OpenView Configuration Management
7 2 (0.053%) Nagios
7 2 (0.053%) CA SiteMinder
7 2 (0.053%) FortiGate
7 2 (0.053%) Opscode Chef
7 2 (0.053%) SAP Afaria
7 2 (0.053%) Cisco UCCX
7 2 (0.053%) Oracle Identity Management
Vendors
1 1290 (33.94%) Microsoft
2 481 (12.65%) Oracle
3 395 (10.39%) Salesforce.com
4 353 (9.29%) SAP
5 221 (5.81%) Siebel
6 101 (2.66%) HP
7 56 (1.47%) Informatica
8 51 (1.34%) Adobe
9 47 (1.24%) Citrix
10 40 (1.05%) Cisco
11 35 (0.92%) Business Objects
12 34 (0.89%) VMware
13 30 (0.79%) Sage
14 27 (0.71%) IBM
15 25 (0.66%) Google
16 22 (0.58%) PeopleSoft
17 21 (0.55%) Genesys
18 17 (0.45%) Sitecore
19 16 (0.42%) Sybase
20 15 (0.39%) Red Hat
South West
LA International
Rate: £450 - £550 per day
Posted: 3 hours ago
Colchester, Essex
LEXSTRA
Rate: £475 - £485 per day
Posted: 3 hours ago
Leeds, West Yorkshire
Spring Technology
Rate: £250.00 - £350.00 per day
Posted: 3 hours ago
London
Senitor Associates
Rate: £200 - £220 per day
Posted: 4 hours ago
London
Forman Computer Staff
Rate: Up to £400 per day
Posted: 4 hours ago
UK
CPS Group UK
Rate: £400 - £500 per day
Posted: 5 hours ago
Cardiff, South Glamorgan
Sanderson
Rate: flexible
Posted: 6 hours ago
Nottingham, Nottinghamshire
Harvey Nash plc
Posted: 6 hours ago
Worcestershire
Clarity Resourcing Ltd
Rate: £550 - £700 per day
Posted: 10 hours ago
Cardiff, South Glamorgan
CPS Group UK
Rate: £350 - £400 per day
Posted: 11 hours ago
Staines, Middlesex
Advanced Resource Managers
Rate: Negotiable
Posted: Yesterday
West London
Next Ventures Ltd
Rate: Unspecified Negotiable
Posted: Yesterday
Milton Keynes, Buckinghamshire
IT Connections
Rate: 450 per day
Posted: Yesterday
Staines, Middlesex
Lorien Resourcing
Posted: Yesterday
London
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: Yesterday
Wembley, Middlesex
ComputAppoint
Rate: £90 - £130 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
Harvey Nash plc
Posted: Yesterday