The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 50 63 57
Rank change year-on-year
+13 -6
Contract jobs citing CRM 2086 1542 1655
As % of all contract IT jobs located in the UK 3.60% 2.95% 3.07%
As % of the Processes & Methodologies category 4.88% 3.97% 4.27%
Number of daily rates quoted 1182 892 928
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£435 £400 £400
Average daily rate % change year-on-year
+8.75% -
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £563 £550 £538
UK excluding London average daily rate £425 £380 £400
% change year-on-year
+11.84% -5.00%
Number of hourly rates quoted 29 33 30
Average hourly rate £19.96 £44.90 £20.00
Average hourly rate % change year-on-year
-55.55% +124.50%
90% offered a hourly rate of more than £12.95 £12.30 £12.30
10% offered a hourly rate of more than £52.85 £87.00 £44.75
UK excluding London average hourly rate £20.00 £44.90 £19.50
% change year-on-year
-55.45% +130.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42724 38810 38732
As % of all contract IT jobs located in the UK 73.64% 74.15% 71.88%
Number of daily rates quoted 27578 24127 22614
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £275 £275 £270
10% offered a daily rate of more than £587 £575 £575
UK excluding London average daily rate £380 £363 £368
% change year-on-year
+4.68% -1.36%
Number of hourly rates quoted 1161 1169 1421
Average hourly rate £25.00 £25.00 £28.50
Average hourly rate % change year-on-year
- -12.28%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £46.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 31 October 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 31 October 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 1952 £435 +8.75% 740
London +13 909 £450 +5.88% 317
South East +9 401 £425 +7.93% 142
City of London +27 248 £445 +4.70% 117
Berkshire +31 158 £450 +20.00% 36
West Midlands +2 106 £400 -3.03% 38
East of England -11 90 £420 +12.00% 48
North West +6 87 £444 +26.78% 70
Surrey +6 75 £410 +2.50% 30
Reading +38 73 £450 +33.33% 10
Yorkshire -10 59 £400 +7.38% 53
Scotland +19 50 £378 -5.62% 15
Hampshire -19 50 £400 -5.88% 42
South West -25 47 £450 +28.11% 28
Birmingham -9 39 £400 -5.88% 14
Buckinghamshire -14 38 £350 +16.66% 11
Manchester -2 34 £425 +30.76% 46
Oxfordshire +1 28 £330 -16.19% 6
Bristol -1 28 £525 +35.48% 9
West Yorkshire -31 28 £425 +16.43% 32
Milton Keynes +7 25 £356 +106.08% 6
Edinburgh -2 25 £350 -15.15% 7
Suffolk -1 23 £400 +14.28% 6
Cheshire +20 22 £500 +35.13% 12
Bedfordshire -4 22 £538 +19.44% 3
Coventry +7 20 £463 +25.42% 3
Glasgow +12 19 £380 +16.92% 7
Warwickshire +3 19 £356 +18.75% 1
South Yorkshire +6 18 £388 - 11
West Sussex -3 18 £453 +0.55% 5

CRM
Top 30 Related IT Skills

For the 6 months to 31 October 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1363 (33.73%) Dynamics CRM
2 1357 (33.58%) Microsoft
3 846 (20.94%) .NET
4 793 (19.62%) SQL
5 671 (16.60%) Finance
6 632 (15.64%) MS Excel
7 597 (14.77%) Agile Software Development
8 585 (14.48%) C#
9 551 (13.64%) Oracle
10 498 (12.32%) SQL Server
11 473 (11.71%) JavaScript
12 458 (11.33%) Salesforce.com
13 423 (10.47%) SharePoint
14 405 (10.02%) Migration
15 398 (9.85%) Project Management
16 390 (9.65%) SAP
17 387 (9.58%) HTML
18 325 (8.04%) Marketing
19 319 (7.89%) ASP.NET
20 316 (7.82%) Security Cleared
21 314 (7.77%) Web Services
22 294 (7.28%) Stakeholder Management
23 291 (7.20%) Microsoft Certification
24 290 (7.18%) Workflow
25 268 (6.63%) Siebel
26 267 (6.61%) SC Cleared
27 256 (6.34%) ERP
28 247 (6.11%) XML
28 247 (6.11%) Data Migration
29 244 (6.04%) Business Intelligence

CRM
Top Related IT Skills by Category

For the 6 months to 31 October 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 423 (10.47%) SharePoint
2 191 (4.73%) BizTalk Server
3 91 (2.25%) CMS
4 89 (2.20%) SharePoint 2010
5 83 (2.05%) SharePoint 2013
6 58 (1.44%) IIS
7 47 (1.16%) Lync
8 42 (1.04%) Oracle Workflow
9 38 (0.94%) Exchange Server 2013
10 34 (0.84%) NetWeaver
11 33 (0.82%) SAS
12 30 (0.74%) Drupal
13 27 (0.67%) MS Exchange
14 26 (0.64%) IBM Notes
15 25 (0.62%) Apache
16 24 (0.59%) WebLogic
17 17 (0.42%) Tomcat
17 17 (0.42%) WordPress
18 13 (0.32%) Exchange Server 2010
18 13 (0.32%) Sitecore CMS
Applications
1 632 (15.64%) MS Excel
2 110 (2.72%) MS Office
3 73 (1.81%) MS PowerPoint
4 65 (1.61%) MS Project
5 57 (1.41%) MS Visio
6 15 (0.37%) Spreadsheet
7 14 (0.35%) SPSS
7 14 (0.35%) Photoshop
8 10 (0.25%) InfoPath
9 3 (0.074%) FastStats
10 2 (0.049%) Adobe Creative Suite
11 1 (0.025%) PowerPivot
11 1 (0.025%) Adobe Captivate
11 1 (0.025%) Acrobat
11 1 (0.025%) Adobe Illustrator
11 1 (0.025%) InDesign
Business Applications
1 1363 (33.73%) Dynamics CRM
2 156 (3.86%) SAP CRM
3 132 (3.27%) Dynamics AX
4 122 (3.02%) Oracle EBS
5 72 (1.78%) Oracle EBS R12
6 54 (1.34%) Oracle CRM
7 52 (1.29%) SAP IS-U
8 35 (0.87%) Oracle Applications
9 27 (0.67%) SAP ERP
10 23 (0.57%) SAP SD
11 20 (0.49%) Oracle Internet Expenses
12 18 (0.45%) SAP FI
12 18 (0.45%) Oracle Payroll
13 16 (0.40%) Oracle iRecruitment
14 14 (0.35%) Google Analytics
15 13 (0.32%) Oracle General Ledger
15 13 (0.32%) SAP Oil and Gas
15 13 (0.32%) Agresso
16 12 (0.30%) Oracle iProcurement
16 12 (0.30%) Oracle Receivables
Cloud Services
1 76 (1.88%) Force.com
2 51 (1.26%) Cloud Computing
3 44 (1.09%) Microsoft Azure
3 44 (1.09%) SaaS
4 16 (0.40%) Office 365
5 14 (0.35%) MailChimp
6 6 (0.15%) Amazon AWS
7 3 (0.074%) Google Apps
8 2 (0.049%) SuccessFactors
8 2 (0.049%) Heroku
9 1 (0.025%) Taleo
9 1 (0.025%) Amazon EC2
9 1 (0.025%) IBM SmartCloud
Communications & Networking
1 46 (1.14%) Intranet
2 32 (0.79%) SAN
3 28 (0.69%) Internet
4 25 (0.62%) DNS
5 23 (0.57%) HTTP
6 17 (0.42%) TCP/IP
7 15 (0.37%) VoIP
7 15 (0.37%) Firewall
8 13 (0.32%) DHCP
9 11 (0.27%) FTP
9 11 (0.27%) HTTPS
9 11 (0.27%) WAN
9 11 (0.27%) Broadband
10 10 (0.25%) CTI
10 10 (0.25%) 3G
11 9 (0.22%) SMTP
12 8 (0.20%) LDAP
12 8 (0.20%) Extranet
12 8 (0.20%) SNMP
12 8 (0.20%) Radio Access Network
Database & Business Intelligence
1 498 (12.32%) SQL Server
2 206 (5.10%) SQL Server Reporting Services
3 158 (3.91%) SQL Server Integration Services
4 123 (3.04%) Data Warehouse
5 114 (2.82%) SQL Server 2008
6 99 (2.45%) Relational Database
7 93 (2.30%) Oracle BI EE
8 78 (1.93%) Oracle Database
9 75 (1.86%) Oracle Reports
10 71 (1.76%) SAP BW
11 54 (1.34%) SQL Server Analysis Services
12 51 (1.26%) QlikView
13 47 (1.16%) MySQL
14 43 (1.06%) SQL Server 2005
15 38 (0.94%) SQL Server 2012
15 38 (0.94%) RDBMS
16 34 (0.84%) Big Data
17 25 (0.62%) Siebel EIM
17 25 (0.62%) SAP BI
18 24 (0.59%) SQL Server 2000
Development Applications
1 117 (2.90%) Visual Studio
2 84 (2.08%) QuickTest Pro
3 73 (1.81%) Team Foundation Server
4 49 (1.21%) Git (software)
5 38 (0.94%) JIRA
6 24 (0.59%) Subversion
7 17 (0.42%) NUnit
8 15 (0.37%) Selenium
8 15 (0.37%) Visual Studio Team System
9 14 (0.35%) Oracle APEX
9 14 (0.35%) MSTest
9 14 (0.35%) SpecFlow
10 12 (0.30%) MSBuild
10 12 (0.30%) Oracle Forms
11 11 (0.27%) ReSharper
11 11 (0.27%) NDepend
11 11 (0.27%) NCover
11 11 (0.27%) StyleCop
12 10 (0.25%) SQL Server Management Studio (SSMS)
13 9 (0.22%) TestDirector
General
1 671 (16.60%) Finance
2 325 (8.04%) Marketing
3 177 (4.38%) Billing
4 175 (4.33%) Banking
5 165 (4.08%) Telecoms
6 152 (3.76%) Retail
7 135 (3.34%) Advertising
8 59 (1.46%) Legal
9 56 (1.39%) Investment Banking
10 52 (1.29%) Publishing
11 46 (1.14%) Manufacturing
12 42 (1.04%) Back Office
13 40 (0.99%) Pharmaceutical
14 37 (0.92%) Games
15 36 (0.89%) Local Government
16 25 (0.62%) Law
17 22 (0.54%) General Ledger
18 18 (0.45%) French Language
19 17 (0.42%) Front Office
20 16 (0.40%) Automotive
Job Titles
1 944 (23.36%) Developer
2 814 (20.14%) Analyst
3 520 (12.87%) Consultant
4 461 (11.41%) CRM Developer
5 460 (11.38%) Business Analyst
6 453 (11.21%) Architect
7 347 (8.59%) Project Manager
8 303 (7.50%) Dynamics CRM Developer
9 234 (5.79%) CRM Consultant
10 224 (5.54%) Technical Support
11 196 (4.85%) Solutions Architect
12 183 (4.53%) Microsoft Developer
13 134 (3.32%) CRM Analyst
14 122 (3.02%) Dynamics CRM Consultant
15 120 (2.97%) Microsoft Consultant
16 96 (2.38%) CRM Manager
17 94 (2.33%) .NET Developer
18 92 (2.28%) SAP Consultant
19 91 (2.25%) CRM Business Analyst
20 90 (2.23%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 846 (20.94%) .NET
2 387 (9.58%) HTML
3 319 (7.89%) ASP.NET
4 314 (7.77%) Web Services
5 247 (6.11%) XML
6 216 (5.35%) CSS
7 140 (3.46%) WCF
8 105 (2.60%) Middleware
9 99 (2.45%) SOAP
10 93 (2.30%) jQuery
11 89 (2.20%) .NET Framework
12 87 (2.15%) JSP
13 80 (1.98%) Silverlight
14 72 (1.78%) Visualforce
15 70 (1.73%) HTML5
16 54 (1.34%) JSON
17 46 (1.14%) REST
18 44 (1.09%) J2EE
19 35 (0.87%) XSLT
19 35 (0.87%) Ajax
Miscellaneous
1 217 (5.37%) Analytical Skills
2 93 (2.30%) Management Information System
3 78 (1.93%) Data Integration
4 59 (1.46%) Social Media
5 58 (1.44%) User Experience
6 51 (1.26%) Enterprise Software
7 50 (1.24%) FMCG
8 46 (1.14%) Clustering
9 45 (1.11%) iPad
10 38 (0.94%) Open Source
11 33 (0.82%) Data Structures
12 29 (0.72%) Mobile App
13 26 (0.64%) Computer Science
14 25 (0.62%) IVR
15 21 (0.52%) Reference Data
16 19 (0.47%) Online Games
17 16 (0.40%) NHS
18 15 (0.37%) Client/Server
18 15 (0.37%) Inversion of Control
18 15 (0.37%) Visualisation
Operating Systems
1 216 (5.35%) Windows
2 76 (1.88%) UNIX
3 54 (1.34%) Linux
4 34 (0.84%) Windows Server 2003
5 30 (0.74%) Windows 7
6 28 (0.69%) Windows Server 2008
7 24 (0.59%) MVS
8 23 (0.57%) Windows XP
9 11 (0.27%) Apple iOS
10 10 (0.25%) Windows 8
11 9 (0.22%) Windows Server 2012
11 9 (0.22%) Android
12 8 (0.20%) AIX
13 7 (0.17%) VME
14 4 (0.099%) HPUX
14 4 (0.099%) VMS
15 3 (0.074%) Solaris
15 3 (0.074%) Red Hat Enterprise Linux
16 2 (0.049%) Mac OS X
16 2 (0.049%) Windows Vista
Processes & Methodologies
1 597 (14.77%) Agile Software Development
2 405 (10.02%) Migration
3 398 (9.85%) Project Management
4 294 (7.28%) Stakeholder Management
5 290 (7.18%) Workflow
6 256 (6.34%) ERP
7 247 (6.11%) Data Migration
8 244 (6.04%) Business Intelligence
9 234 (5.79%) Business Analysis
10 203 (5.02%) E-Commerce
11 180 (4.45%) PRINCE2
11 180 (4.45%) User Acceptance Testing
12 172 (4.26%) Data Modelling
13 144 (3.56%) Scrum
14 142 (3.51%) Change Management
15 139 (3.44%) Test Scripting
16 134 (3.32%) SOA
17 130 (3.22%) ETL
18 126 (3.12%) Analytics
19 114 (2.82%) ITIL
Programming Languages
1 793 (19.62%) SQL
2 585 (14.48%) C#
3 473 (11.71%) JavaScript
4 227 (5.62%) Java
5 124 (3.07%) VB
6 81 (2.00%) Apex Code
7 75 (1.86%) T-SQL
7 75 (1.86%) PHP
8 74 (1.83%) PL/SQL
9 66 (1.63%) VB.NET
10 55 (1.36%) ABAP
11 38 (0.94%) PowerShell
12 37 (0.92%) VBA
13 32 (0.79%) Shell Script
14 24 (0.59%) C
15 22 (0.54%) C++
16 18 (0.45%) SOQL
17 15 (0.37%) VB6
17 15 (0.37%) VBScript
18 13 (0.32%) Ruby
Qualifications
1 316 (7.82%) Security Cleared
2 291 (7.20%) Microsoft Certification
3 267 (6.61%) SC Cleared
4 140 (3.46%) Degree
5 113 (2.80%) ISTQB
6 85 (2.10%) ISTQB Advanced Certification
7 69 (1.71%) ISEB
8 54 (1.34%) DV Cleared
9 33 (0.82%) PRINCE2 Certification
10 32 (0.79%) MCITP
11 28 (0.69%) Cisco Certification
12 27 (0.67%) PMI Certification
13 22 (0.54%) CCNA
14 21 (0.52%) MCTS
15 20 (0.49%) PMP
16 15 (0.37%) ISTQB Foundation Certification
17 14 (0.35%) PRINCE2 Practitioner
18 8 (0.20%) ITIL Certification
18 8 (0.20%) MCT
19 7 (0.17%) MCSD
Quality Assurance & Compliance
1 122 (3.02%) QA
2 28 (0.69%) SLA
3 23 (0.57%) Data Quality
4 9 (0.22%) ISO 9001
5 6 (0.15%) Sarbanes-Oxley
6 5 (0.12%) PCI DSS
6 5 (0.12%) P3O
7 3 (0.074%) ISO/IEC 27001
8 2 (0.049%) GxP
9 1 (0.025%) ISO 14001
9 1 (0.025%) WCAG
9 1 (0.025%) Solvency II
System Software
1 105 (2.60%) Active Directory
2 47 (1.16%) Hyper-V
3 18 (0.45%) VMware Infrastructure
4 6 (0.15%) Terminal Services
5 4 (0.099%) Oracle RAC
6 3 (0.074%) ProxySG
6 3 (0.074%) XenApp
6 3 (0.074%) vSphere
6 3 (0.074%) VMware ESXi
7 2 (0.049%) vCloud
7 2 (0.049%) Microsoft App-V
7 2 (0.049%) Sendmail
7 2 (0.049%) MetaFrame
7 2 (0.049%) HDFS
8 1 (0.025%) Oracle RMAN
8 1 (0.025%) LiteSpeed
8 1 (0.025%) Microsoft Virtual Server
8 1 (0.025%) Citrix Presentation Server
8 1 (0.025%) OCFS2
Systems Management
1 53 (1.31%) HP Quality Center
2 11 (0.27%) BMC PATROL
3 8 (0.20%) SCCM
4 7 (0.17%) Tivoli Storage Manager
5 6 (0.15%) OpenView
6 5 (0.12%) SCOM
6 5 (0.12%) HP SIM
7 3 (0.074%) Tivoli
7 3 (0.074%) Oracle Enterprise Manager
7 3 (0.074%) EMC NetWorker
8 2 (0.049%) OpenSSO
8 2 (0.049%) MOM
8 2 (0.049%) Systems Management Server (SMS)
8 2 (0.049%) OpenView Configuration Management
8 2 (0.049%) Nagios
8 2 (0.049%) CA SiteMinder
8 2 (0.049%) Oracle Identity Management
8 2 (0.049%) Cisco UCCX
8 2 (0.049%) FortiGate
8 2 (0.049%) SAP Afaria
Vendors
1 1357 (33.58%) Microsoft
2 551 (13.64%) Oracle
3 458 (11.33%) Salesforce.com
4 390 (9.65%) SAP
5 268 (6.63%) Siebel
6 155 (3.84%) HP
7 52 (1.29%) Informatica
8 47 (1.16%) PeopleSoft
9 44 (1.09%) Citrix
9 44 (1.09%) Adobe
10 40 (0.99%) Business Objects
11 38 (0.94%) Cisco
12 30 (0.74%) IBM
12 30 (0.74%) Genesys
12 30 (0.74%) VMware
13 28 (0.69%) Cognos
14 26 (0.64%) Lotus
15 25 (0.62%) Metastorm
16 22 (0.54%) Sage
16 22 (0.54%) Google
City, London
TEKsystems
Rate: £450 - £550 per day
Posted: 15 hours ago
London
ARC IT Recruitment Ltd
Rate: £250 Per Day
Posted: 17 hours ago
Surrey
ARC IT Recruitment Ltd
Rate: £400 Per Day
Posted: 18 hours ago
London
Opilio Recruitment
Rate: £25k - 30k per year + Benefits
Posted: 19 hours ago
Redhill, Surrey
TLP Consultancy Ltd.
Posted: 20 hours ago
London
Connectus
Rate: £400 per day
Posted: 21 hours ago
Worthing, West Sussex
Global Technology Solutions Ltd
Rate: £400 - £485 per day
Posted: 21 hours ago
Hertfordshire
Streamline Connections
Rate: £500 - £680 per day
Posted: 23 hours ago
West Sussex
Talent International
Posted: Yesterday
Cheshire
Oscar Associates (UK) Ltd
Rate: £250 - £325 per day
Posted: Yesterday
West Bromwich, West Midlands (County)
Interaction Recruitment PLC
Rate: £200 - 250 per day
Posted: Yesterday
West London
Experis Ltd
Rate: £633.00 - £696.30 per day
Posted: Yesterday
London
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 2 days ago
London
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 2 days ago
London
Lorien Resourcing
Rate: £350 - £400 per day
Posted: 2 days ago
Worthing, West Sussex
Experis Ltd
Rate: £450 - £475 per day
Posted: 2 days ago
Kingston Upon Thames, Surrey
Capita Resourcing - IT Resourcing
Posted: 2 days ago
Surrey
Capita Resourcing - IT Resourcing
Posted: 2 days ago
London
Code Red Associates
Rate: per day
Posted: 2 days ago
London
Code Red Associates
Rate: day rate
Posted: 2 days ago