The table below looks at the statistics for CRM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 55 59 59
Rank change year-on-year
+4 0
Contract jobs citing CRM 1845 1662 1650
As % of all contract IT jobs located in the UK 3.26% 3.11% 2.85%
As % of the Processes & Methodologies category 4.40% 4.25% 4.01%
Number of daily rates quoted 1068 965 934
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £400 £415
Average daily rate % change year-on-year
+6.25% -3.61%
90% offered a daily rate of more than £275 £269 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £400 £388 £400
% change year-on-year
+3.22% -3.12%
Number of hourly rates quoted 22 38 31
Average hourly rate £19.96 £39.75 £20.67
Average hourly rate % change year-on-year
-49.79% +92.35%
90% offered a hourly rate of more than £11.00 £12.35 £15.00
10% offered a hourly rate of more than £41.95 £91.50 £40.00
UK excluding London average hourly rate £19.91 £39.75 £20.33
% change year-on-year
-49.91% +95.49%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41933 39117 41115
As % of all contract IT jobs located in the UK 74.18% 73.26% 70.98%
Number of daily rates quoted 26041 24038 23859
Average daily rate £410 £400 £400
Average daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £275 £273 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 1160 1070 1463
Average hourly rate £25.00 £29.00 £31.50
Average hourly rate % change year-on-year
-13.79% -7.93%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £50.00 £45.00
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

CRM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing CRM within the UK as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the UK

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM within the UK.

CRM Daily Rate Trend in the UK

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 1 September 2014.

CRM Daily Rate Histogram in the UK

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM within the UK.

CRM Hourly Rate Trend in the UK

CRM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM within the UK over the 3 months to 1 September 2014.

CRM Hourly Rate Histogram in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 1705 £425 +6.25% 789
London +13 863 £450 +5.88% 346
South East +5 370 £400 -5.32% 130
City of London +16 222 £450 - 126
East of England +4 124 £400 - 50
Berkshire +14 121 £450 - 34
West Midlands -6 99 £394 -1.56% 48
Surrey +19 80 £388 -5.48% 27
Hampshire +2 77 £438 - 25
North West -8 75 £350 -12.50% 51
Scotland -6 61 £351 -9.35% 31
Yorkshire -31 47 £356 +1.78% 44
Suffolk +4 43 £400 +12.28% 8
Birmingham -4 42 £388 +3.33% 22
Glasgow +25 38 £375 +50.00% 14
Manchester +5 38 £350 -12.50% 36
West Yorkshire -28 31 £350 - 23
Reading -1 28 £550 +22.22% 12
South West -76 24 £400 +8.10% 36
Cheshire +4 23 £345 -10.96% 9
Wales +1 22 £400 +39.13% 7
Bedfordshire -13 22 £313 -30.55% 11
Oxfordshire +5 21 £291 -8.98% 10
Slough +10 20 £450 -5.26% 2
Staines +9 20 £315 - 2
West Sussex +6 19 £375 -7.40% 7
North East -5 19 £425 +13.33% 16
Hertfordshire -10 19 £465 +24.00% 13
Leeds -29 19 £350 +2.94% 20
South Wales -2 18 £400 +33.33% 6

CRM
Top 30 Related IT Skills

For the 6 months to 1 September 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 1170 (31.87%) Dynamics CRM
2 1065 (29.01%) Microsoft
3 750 (20.43%) .NET
4 680 (18.52%) SQL
5 671 (18.28%) Finance
6 541 (14.74%) Oracle
7 530 (14.44%) C#
8 453 (12.34%) Salesforce.com
9 426 (11.60%) SQL Server
10 425 (11.58%) MS Excel
11 416 (11.33%) SAP
12 415 (11.30%) JavaScript
13 404 (11.01%) Project Management
14 374 (10.19%) Migration
15 364 (9.92%) SharePoint
16 361 (9.83%) Marketing
17 343 (9.34%) HTML
18 320 (8.72%) Security Cleared
19 313 (8.53%) Stakeholder Management
20 302 (8.23%) ASP.NET
21 283 (7.71%) SC Cleared
22 279 (7.60%) Web Services
23 271 (7.38%) Business Analysis
24 270 (7.35%) ERP
25 268 (7.30%) Workflow
26 263 (7.16%) Agile Software Development
27 251 (6.84%) Business Intelligence
28 234 (6.37%) Windows
29 229 (6.24%) XML
30 228 (6.21%) Data Migration

CRM
Top Related IT Skills by Category

For the 6 months to 1 September 2014, IT contractor jobs within the UK citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 364 (9.92%) SharePoint
2 126 (3.43%) BizTalk Server
3 77 (2.10%) CMS
4 53 (1.44%) IIS
5 50 (1.36%) SharePoint 2010
6 38 (1.04%) Oracle Workflow
7 36 (0.98%) MS Exchange
7 36 (0.98%) SharePoint 2013
8 34 (0.93%) Drupal
9 29 (0.79%) NetWeaver
10 24 (0.65%) SAS
11 21 (0.57%) Exchange Server 2010
12 20 (0.54%) WebLogic
13 19 (0.52%) IBM Notes
14 18 (0.49%) Lync
15 16 (0.44%) WordPress
15 16 (0.44%) Apache
16 11 (0.30%) SharePoint Server
17 10 (0.27%) WebSphere
17 10 (0.27%) Documentum
Applications
1 425 (11.58%) MS Excel
2 125 (3.41%) MS Office
3 72 (1.96%) MS PowerPoint
4 66 (1.80%) MS Project
5 52 (1.42%) MS Visio
6 16 (0.44%) Photoshop
7 12 (0.33%) SPSS
8 11 (0.30%) InfoPath
8 11 (0.30%) Spreadsheet
9 5 (0.14%) Adobe Captivate
10 4 (0.11%) FastStats
10 4 (0.11%) Casewise Modeler
11 2 (0.054%) Adobe Illustrator
12 1 (0.027%) InDesign
12 1 (0.027%) PowerPivot
Business Applications
1 1170 (31.87%) Dynamics CRM
2 158 (4.30%) SAP CRM
3 101 (2.75%) Dynamics AX
3 101 (2.75%) Oracle EBS
4 86 (2.34%) Oracle CRM
5 66 (1.80%) Oracle EBS R12
6 38 (1.04%) Oracle Applications
7 37 (1.01%) SAP IS-U
8 33 (0.90%) Magento
9 30 (0.82%) Oracle Internet Expenses
10 24 (0.65%) Oracle iRecruitment
11 22 (0.60%) SAP SD
11 22 (0.60%) SAP ERP
12 16 (0.44%) SAP FI
12 16 (0.44%) SAP Oil and Gas
12 16 (0.44%) Oracle Payroll
13 15 (0.41%) Oracle General Ledger
13 15 (0.41%) Oracle Receivables
14 14 (0.38%) Oracle Payables
15 13 (0.35%) Dynamics NAV
Cloud Services
1 73 (1.99%) Force.com
2 56 (1.53%) SaaS
3 37 (1.01%) Microsoft Azure
4 14 (0.38%) Office 365
5 11 (0.30%) Cloud Computing
6 9 (0.25%) PaaS
7 7 (0.19%) Amazon AWS
8 5 (0.14%) IaaS
8 5 (0.14%) SuccessFactors
9 3 (0.082%) MailChimp
10 2 (0.054%) IBM SmartCloud
11 1 (0.027%) Responsys
11 1 (0.027%) Taleo
11 1 (0.027%) Heroku
11 1 (0.027%) Google Apps
Communications & Networking
1 44 (1.20%) SAN
2 34 (0.93%) Intranet
3 31 (0.84%) Internet
4 22 (0.60%) TCP/IP
5 21 (0.57%) DNS
6 20 (0.54%) WAN
7 19 (0.52%) HTTP
8 14 (0.38%) DHCP
9 13 (0.35%) LAN
9 13 (0.35%) VoIP
10 12 (0.33%) Wireless
11 11 (0.30%) CTI
11 11 (0.30%) Firewall
12 10 (0.27%) FTP
12 10 (0.27%) SMS
12 10 (0.27%) NAS
13 9 (0.25%) Extranet
14 7 (0.19%) VPN
15 6 (0.16%) MVNO
15 6 (0.16%) Unified Communications
Database & Business Intelligence
1 426 (11.60%) SQL Server
2 202 (5.50%) SQL Server Reporting Services
3 132 (3.60%) SQL Server Integration Services
4 130 (3.54%) Data Warehouse
5 100 (2.72%) SQL Server 2008
6 89 (2.42%) Oracle BI EE
7 85 (2.32%) Relational Database
8 81 (2.21%) Oracle Reports
9 62 (1.69%) Oracle Database
10 51 (1.39%) QlikView
11 49 (1.33%) SAP BW
12 43 (1.17%) MySQL
13 40 (1.09%) RDBMS
14 37 (1.01%) SQL Server Analysis Services
15 36 (0.98%) SQL Server 2012
16 26 (0.71%) SAP BI
17 25 (0.68%) SQL Server 2005
17 25 (0.68%) Big Data
18 24 (0.65%) Data Mining
19 20 (0.54%) Siebel EIM
Development Applications
1 97 (2.64%) Visual Studio
2 95 (2.59%) QuickTest Pro
3 73 (1.99%) Team Foundation Server
4 47 (1.28%) JIRA
5 43 (1.17%) Git (software)
6 18 (0.49%) Oracle Forms
7 17 (0.46%) Subversion
8 13 (0.35%) Selenium
9 10 (0.27%) Talend Open Studio
9 10 (0.27%) Oracle APEX
10 9 (0.25%) Serena SBM
10 9 (0.25%) NUnit
10 9 (0.25%) Visual Studio Team System
10 9 (0.25%) Eclipse
11 6 (0.16%) Dreamweaver
11 6 (0.16%) TestDirector
12 5 (0.14%) Bugzilla
12 5 (0.14%) Toad
12 5 (0.14%) Ant
12 5 (0.14%) Cucumber
General
1 671 (18.28%) Finance
2 361 (9.83%) Marketing
3 182 (4.96%) Billing
4 169 (4.60%) Retail
5 163 (4.44%) Banking
6 157 (4.28%) Telecoms
7 135 (3.68%) Advertising
8 60 (1.63%) Publishing
8 60 (1.63%) Back Office
9 55 (1.50%) Manufacturing
10 54 (1.47%) Legal
10 54 (1.47%) Investment Banking
11 42 (1.14%) Pharmaceutical
12 29 (0.79%) Games
12 29 (0.79%) Local Government
13 28 (0.76%) General Ledger
13 28 (0.76%) Law
14 19 (0.52%) Front Office
15 18 (0.49%) French Language
16 16 (0.44%) German Language
Job Titles
1 803 (21.87%) Analyst
2 773 (21.06%) Developer
3 479 (13.05%) Consultant
4 475 (12.94%) Business Analyst
5 412 (11.22%) Architect
6 354 (9.64%) Project Manager
7 350 (9.53%) CRM Developer
8 221 (6.02%) CRM Consultant
9 219 (5.97%) Dynamics CRM Developer
10 213 (5.80%) Solutions Architect
11 125 (3.41%) Dynamics CRM Consultant
12 120 (3.27%) Microsoft Developer
13 115 (3.13%) Microsoft Consultant
14 114 (3.11%) CRM Analyst
15 94 (2.56%) CRM Manager
15 94 (2.56%) Microsoft CRM Consultant
16 93 (2.53%) .NET Developer
17 83 (2.26%) CRM Business Analyst
18 81 (2.21%) SAP Consultant
19 75 (2.04%) Test Analyst
Libraries, Frameworks & Software Standards
1 750 (20.43%) .NET
2 343 (9.34%) HTML
3 302 (8.23%) ASP.NET
4 279 (7.60%) Web Services
5 229 (6.24%) XML
6 187 (5.09%) CSS
7 112 (3.05%) WCF
8 106 (2.89%) Middleware
9 101 (2.75%) SOAP
10 92 (2.51%) JSP
11 73 (1.99%) jQuery
12 67 (1.83%) Silverlight
13 63 (1.72%) Visualforce
14 58 (1.58%) .NET Framework
15 50 (1.36%) JSON
16 42 (1.14%) J2EE
17 39 (1.06%) HTML5
18 38 (1.04%) ASP.NET MVC
18 38 (1.04%) REST
19 33 (0.90%) Mason
Miscellaneous
1 82 (2.23%) Management Information System
2 72 (1.96%) Social Media
3 59 (1.61%) Enterprise Software
4 57 (1.55%) Data Integration
5 53 (1.44%) FMCG
6 45 (1.23%) iPad
7 30 (0.82%) Mobile App
8 29 (0.79%) Open Source
9 28 (0.76%) IVR
10 22 (0.60%) N-Tier
11 20 (0.54%) Computer Science
12 18 (0.49%) Online Games
13 16 (0.44%) GIS
14 15 (0.41%) Blog
15 13 (0.35%) Reference Data
15 13 (0.35%) EPoS
15 13 (0.35%) Clustering
16 12 (0.33%) DTV
16 12 (0.33%) Mainframe
16 12 (0.33%) New Media
Operating Systems
1 234 (6.37%) Windows
2 70 (1.91%) UNIX
3 49 (1.33%) Linux
4 38 (1.04%) Apple iOS
5 35 (0.95%) Windows Server 2008
6 30 (0.82%) Windows Server 2003
7 29 (0.79%) Windows 7
8 23 (0.63%) MVS
9 22 (0.60%) Windows XP
10 18 (0.49%) Windows Server 2012
11 10 (0.27%) Windows 8
12 8 (0.22%) Android
13 7 (0.19%) VME
14 6 (0.16%) AIX
14 6 (0.16%) HPUX
15 4 (0.11%) VMS
16 3 (0.082%) Red Hat Enterprise Linux
17 2 (0.054%) Solaris
17 2 (0.054%) Windows 2000 Server
17 2 (0.054%) SUSE
Processes & Methodologies
1 404 (11.01%) Project Management
2 374 (10.19%) Migration
3 313 (8.53%) Stakeholder Management
4 271 (7.38%) Business Analysis
5 270 (7.35%) ERP
6 268 (7.30%) Workflow
7 263 (7.16%) Agile Software Development
8 251 (6.84%) Business Intelligence
9 228 (6.21%) Data Migration
10 204 (5.56%) PRINCE2
11 202 (5.50%) E-Commerce
12 154 (4.20%) Change Management
13 146 (3.98%) User Acceptance Testing
13 146 (3.98%) Test Scripting
14 143 (3.90%) Data Modelling
15 129 (3.51%) Scrum
16 125 (3.41%) ITIL
16 125 (3.41%) Analytics
17 118 (3.21%) SOA
18 104 (2.83%) ETL
Programming Languages
1 680 (18.52%) SQL
2 530 (14.44%) C#
3 415 (11.30%) JavaScript
4 210 (5.72%) Java
5 135 (3.68%) VB
6 95 (2.59%) PHP
7 73 (1.99%) Apex Code
8 69 (1.88%) T-SQL
9 65 (1.77%) VB.NET
10 57 (1.55%) ABAP
11 47 (1.28%) PL/SQL
12 27 (0.74%) Shell Script
13 26 (0.71%) PowerShell
14 16 (0.44%) VBA
15 15 (0.41%) VB6
16 13 (0.35%) Python
16 13 (0.35%) VBScript
16 13 (0.35%) C++
17 9 (0.25%) C
17 9 (0.25%) Ruby
Qualifications
1 320 (8.72%) Security Cleared
2 283 (7.71%) SC Cleared
3 152 (4.14%) Degree
4 122 (3.32%) ISTQB
5 107 (2.91%) Microsoft Certification
6 96 (2.62%) ISTQB Advanced Certification
7 64 (1.74%) ISEB
8 60 (1.63%) DV Cleared
9 36 (0.98%) PMI Certification
10 34 (0.93%) PRINCE2 Certification
11 30 (0.82%) MCITP
12 29 (0.79%) PMP
13 24 (0.65%) Cisco Certification
13 24 (0.65%) PRINCE2 Practitioner
14 22 (0.60%) CCNA
15 16 (0.44%) ISTQB Foundation Certification
16 15 (0.41%) MCTS
17 14 (0.38%) ITIL Certification
18 7 (0.19%) MCSE
18 7 (0.19%) MCT
Quality Assurance & Compliance
1 133 (3.62%) QA
2 40 (1.09%) SLA
3 24 (0.65%) Data Quality
4 12 (0.33%) PCI DSS
5 5 (0.14%) P3O
6 4 (0.11%) ISO 9001
7 2 (0.054%) GxP
7 2 (0.054%) Sarbanes-Oxley
8 1 (0.027%) ISO 14001
8 1 (0.027%) ISO/IEC 27001
8 1 (0.027%) WCAG
System Software
1 65 (1.77%) Active Directory
2 22 (0.60%) VMware Infrastructure
3 14 (0.38%) Hyper-V
4 7 (0.19%) VMware ESXi
5 6 (0.16%) XenApp
6 5 (0.14%) vSphere
7 4 (0.11%) Oracle RAC
8 3 (0.082%) Forefront TMG
8 3 (0.082%) MetaFrame
9 2 (0.054%) VMware ESX
9 2 (0.054%) HDFS
9 2 (0.054%) vCloud
9 2 (0.054%) Sendmail
10 1 (0.027%) OCFS2
10 1 (0.027%) Oracle RMAN
10 1 (0.027%) ProxySG
10 1 (0.027%) LiteSpeed
10 1 (0.027%) Microsoft Virtual Server
10 1 (0.027%) UAG
Systems Management
1 50 (1.36%) HP Quality Center
2 11 (0.30%) BMC PATROL
3 10 (0.27%) SCCM
4 7 (0.19%) SCOM
5 6 (0.16%) ServiceCenter
6 5 (0.14%) Tivoli Storage Manager
7 4 (0.11%) Tivoli
7 4 (0.11%) Backup Exec
7 4 (0.11%) SCSM
8 3 (0.082%) OpenSSO
8 3 (0.082%) Oracle Enterprise Manager
8 3 (0.082%) CA SiteMinder
9 2 (0.054%) Nagios
9 2 (0.054%) HP SIM
9 2 (0.054%) Oracle Identity Management
9 2 (0.054%) EMC NetWorker
10 1 (0.027%) Cisco UCCX
10 1 (0.027%) Cisco CUCM
10 1 (0.027%) Symantec Enterprise Vault
10 1 (0.027%) Norton AntiVirus
Vendors
1 1065 (29.01%) Microsoft
2 541 (14.74%) Oracle
3 453 (12.34%) Salesforce.com
4 416 (11.33%) SAP
5 221 (6.02%) Siebel
6 160 (4.36%) HP
7 49 (1.33%) Business Objects
8 45 (1.23%) PeopleSoft
9 44 (1.20%) JD Edwards
10 41 (1.12%) Citrix
11 39 (1.06%) Adobe
12 38 (1.04%) IBM
13 32 (0.87%) Cisco
14 31 (0.84%) Genesys
14 31 (0.84%) VMware
15 29 (0.79%) Informatica
16 23 (0.63%) Cognos
17 22 (0.60%) Metastorm
18 21 (0.57%) hybris
19 20 (0.54%) Lagan
London
Aston Carter
Rate: £500 - £600 per day
Posted: 7 hours ago
City, London
Nigel Frank International Ltd
Rate: £300 - £410 per day
Posted: 8 hours ago
London
Roc Search
Posted: 8 hours ago
London
ComputAppoint
Rate: £250 - £350 per day
Posted: 9 hours ago
Reading, Berkshire
Thames Water
Posted: 11 hours ago
England
Aimhire Recruitment
Posted: 11 hours ago
London
Maxegan Recruitment
Salary: Bonus + benefits
Posted: 11 hours ago
City, London
Hydrogen Group
Rate: £300.00 - £425.00 per day
Posted: 14 hours ago
Essex
Square One Resources
Rate: Unspecified
Posted: 16 hours ago
Essex
Aquent
Rate: From £350 to £450 per day
Posted: 16 hours ago
City, London
Lawrence Harvey IT & Change
Rate: £400.00 - £480.00 per day
Posted: 17 hours ago
London
Agilisys
Rate: Negotiable
Posted: Yesterday
London
Austin Fraser
Rate: £0.00 per day + Market Rate
Posted: 2 days ago
London
Connectus
Rate: £480 per day
Posted: 3 days ago
Surrey
The Bridge Ltd
Rate: Market rates
Posted: 3 days ago
Warrington, Cheshire
Lorien Resourcing
Posted: 3 days ago
Chorley, Lancashire
Experis Ltd
Rate: Market Rate
Posted: 3 days ago
Aldershot, Hampshire
Experis Ltd
Rate: Market Rate
Posted: 3 days ago
City, London
Networking People
Posted: 3 days ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: Competitive
Posted: 3 days ago