The table below looks at the statistics for CRM skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 67 65 75
Rank change year-on-year
-2 +10
Permanent jobs citing CRM 32 39 25
As % of all permanent IT jobs located in Wales 2.54% 2.86% 2.17%
As % of the Processes & Methodologies category 3.40% 3.63% 3.07%
Number of salaries quoted 29 28 19
Average salary £35,250 £37,500 £35,000
Average salary % change year-on-year
-6.00% +7.14%
90% offered a salary of more than £25,600 £26,175 £24,000
10% offered a salary of more than £56,500 £45,750 £40,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
942 1074 814
As % of all permanent IT jobs located in Wales 74.70% 78.68% 70.60%
Number of salaries quoted 772 957 728
Average salary £36,000 £35,282 £37,500
Average salary % change year-on-year
+2.03% -5.91%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Wales region.

CRM Salary Trend in Wales

CRM
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing CRM across the Wales region over the 3 months to 20 October 2014.

CRM Salary Histogram in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 28 £35,000 -12.50% 8
West Wales -1 3 £55,000 +88.03%
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 20 October 2014, IT jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 22 (45.83%) SQL
2 18 (37.50%) Microsoft
3 14 (29.17%) Project Management
3 14 (29.17%) .NET
3 14 (29.17%) Dynamics CRM
4 13 (27.08%) C#
4 13 (27.08%) E-Commerce
4 13 (27.08%) ERP
5 12 (25.00%) SQL Server
5 12 (25.00%) Degree
6 11 (22.92%) Agile Software Development
7 9 (18.75%) Stakeholder Management
7 9 (18.75%) Oracle
7 9 (18.75%) Windows
8 8 (16.67%) EDRMS
9 7 (14.58%) JavaScript
9 7 (14.58%) VB
9 7 (14.58%) Time Management
10 6 (12.50%) Business Intelligence
10 6 (12.50%) ASP.NET
10 6 (12.50%) MS Excel
11 5 (10.42%) Change Management
11 5 (10.42%) Games
11 5 (10.42%) SQL Server Reporting Services
11 5 (10.42%) Visual Studio
11 5 (10.42%) Sage
11 5 (10.42%) Internet
12 4 (8.33%) SQL Server Analysis Services
12 4 (8.33%) Data Migration
12 4 (8.33%) Security Cleared

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 20 October 2014, IT jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.33%) SharePoint
2 2 (4.17%) CMS
3 1 (2.08%) Node.js
3 1 (2.08%) IBM Notes
Applications
1 6 (12.50%) MS Excel
2 2 (4.17%) MS Visio
2 2 (4.17%) MS PowerPoint
2 2 (4.17%) MS Office
Business Applications
1 14 (29.17%) Dynamics CRM
2 2 (4.17%) Dynamics AX
2 2 (4.17%) SAP CRM
3 1 (2.08%) Oracle Financials
3 1 (2.08%) Oracle CRM
3 1 (2.08%) Cognos Controller
3 1 (2.08%) Magento
Communications & Networking
1 5 (10.42%) Internet
2 2 (4.17%) Cisco Nexus
3 1 (2.08%) Firewall
3 1 (2.08%) Wireless
3 1 (2.08%) DHCP
3 1 (2.08%) TCP/IP
3 1 (2.08%) DNS
3 1 (2.08%) Intranet
Database & Business Intelligence
1 12 (25.00%) SQL Server
2 8 (16.67%) EDRMS
3 5 (10.42%) SQL Server Reporting Services
4 4 (8.33%) SQL Server Integration Services
4 4 (8.33%) SQL Server Analysis Services
4 4 (8.33%) Data Warehouse
5 2 (4.17%) Relational Database
6 1 (2.08%) Data Mining
6 1 (2.08%) SQL Server 2000
6 1 (2.08%) SQL Server 2008
6 1 (2.08%) SQL Server 2012
Development Applications
1 5 (10.42%) Visual Studio
General
1 5 (10.42%) Games
2 3 (6.25%) Retail
2 3 (6.25%) Finance
3 2 (4.17%) Law
3 2 (4.17%) Welsh Language
4 1 (2.08%) Legal
4 1 (2.08%) Local Government
4 1 (2.08%) Marketing
Job Titles
1 16 (33.33%) Developer
2 14 (29.17%) Analyst
3 13 (27.08%) Business Analyst
4 6 (12.50%) Programmer
5 5 (10.42%) .NET Developer
5 5 (10.42%) Software Programmer
5 5 (10.42%) Software Developer
6 4 (8.33%) Business Systems Analyst
6 4 (8.33%) Systems Analyst
7 3 (6.25%) Business Developer
7 3 (6.25%) Consultant
7 3 (6.25%) Senior Manager
7 3 (6.25%) Implementation Manager
7 3 (6.25%) Business Intelligence Developer
7 3 (6.25%) Senior Implementation Manager
8 2 (4.17%) SAP CRM Functional Consultant
8 2 (4.17%) Sales Engineer
8 2 (4.17%) CRM Consultant
8 2 (4.17%) SAP Functional Consultant
8 2 (4.17%) SAP CRM Consultant
Libraries, Frameworks & Software Standards
1 14 (29.17%) .NET
2 6 (12.50%) ASP.NET
3 4 (8.33%) HTML
3 4 (8.33%) ASP.NET MVC
4 3 (6.25%) CSS
4 3 (6.25%) AngularJS
5 2 (4.17%) ASP.NET Web API
5 2 (4.17%) WinForms
5 2 (4.17%) jQuery
6 1 (2.08%) Backbone.js
6 1 (2.08%) .NET Framework
Miscellaneous
1 4 (8.33%) Management Information System
1 4 (8.33%) Analytical Skills
2 2 (4.17%) FMCG
2 2 (4.17%) Mobile App
2 2 (4.17%) Enterprise Software
3 1 (2.08%) Social Media
3 1 (2.08%) Freedom of Information
3 1 (2.08%) Graphic Design
3 1 (2.08%) Data Protection Act
3 1 (2.08%) Freedom of Information Act
3 1 (2.08%) Mathematics
3 1 (2.08%) Reference Data
Operating Systems
1 9 (18.75%) Windows
2 1 (2.08%) Windows Server 2008
2 1 (2.08%) Windows 7
2 1 (2.08%) Apple iOS
2 1 (2.08%) Windows 8
2 1 (2.08%) Windows Server 2012
2 1 (2.08%) UNIX
Processes & Methodologies
1 14 (29.17%) Project Management
2 13 (27.08%) E-Commerce
2 13 (27.08%) ERP
3 11 (22.92%) Agile Software Development
4 9 (18.75%) Stakeholder Management
5 7 (14.58%) Time Management
6 6 (12.50%) Business Intelligence
7 5 (10.42%) Change Management
8 4 (8.33%) MVC
8 4 (8.33%) Data Migration
8 4 (8.33%) Data Analysis
8 4 (8.33%) Procure-to-pay
8 4 (8.33%) Migration
9 3 (6.25%) Business Analysis
9 3 (6.25%) Business Development
9 3 (6.25%) ETL
10 2 (4.17%) PRINCE2
10 2 (4.17%) Data Security
10 2 (4.17%) Product Management
10 2 (4.17%) Data Governance
Programming Languages
1 22 (45.83%) SQL
2 13 (27.08%) C#
3 7 (14.58%) JavaScript
3 7 (14.58%) VB
4 2 (4.17%) T-SQL
4 2 (4.17%) PHP
5 1 (2.08%) Java
Qualifications
1 12 (25.00%) Degree
2 4 (8.33%) Security Cleared
3 2 (4.17%) CISSP
3 2 (4.17%) Microsoft Certification
3 2 (4.17%) CNA
3 2 (4.17%) Novell Certification
4 1 (2.08%) MCSD
4 1 (2.08%) HND
4 1 (2.08%) MCSA
Quality Assurance & Compliance
1 2 (4.17%) QA
2 1 (2.08%) PCI DSS
2 1 (2.08%) SLA
System Software
1 2 (4.17%) Active Directory
2 1 (2.08%) Firmware
2 1 (2.08%) Terminal Services
Vendors
1 18 (37.50%) Microsoft
2 9 (18.75%) Oracle
3 5 (10.42%) Sage
4 4 (8.33%) Salesforce.com
4 4 (8.33%) SAP
5 3 (6.25%) Cisco
6 1 (2.08%) Cognos
6 1 (2.08%) Mitel
6 1 (2.08%) Avaya
6 1 (2.08%) Hyperion
6 1 (2.08%) Lotus
6 1 (2.08%) JD Edwards
Bridgend, Mid Glamorgan
Rockwool
Salary: Good employment conditions
Posted: 3 days ago
Merthyr Tydfil, Mid Glamorgan
Intapeople
Salary: £21000 to £24000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £30000 - £40000 per annum + Benefits
Posted: 5 days ago
Cardiff
Blue Town Online
Salary: £29,731 - 33,119 per year
Posted: 12 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 17 days ago