The table below looks at the statistics for CRM skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 68 80 53
Rank change year-on-year
+12 -27
Permanent jobs citing CRM 38 22 51
As % of all permanent IT jobs located in Wales 2.73% 1.71% 3.96%
As % of the Processes & Methodologies category 3.30% 2.23% 5.04%
Number of salaries quoted 27 21 31
Average salary £33,000 £35,250 £27,500
Average salary % change year-on-year
-6.38% +28.18%
90% offered a salary of more than £20,600 £30,000 £26,250
10% offered a salary of more than £50,000 £55,000 £47,500
UK excluding London average salary £42,500 £42,500 £42,250
% change year-on-year
- +0.59%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1152 985 1011
As % of all permanent IT jobs located in Wales 82.82% 76.65% 78.55%
Number of salaries quoted 972 857 904
Average salary £37,000 £35,250 £35,000
Average salary % change year-on-year
+4.96% +0.71%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Wales region.

CRM Salary Trend in Wales

CRM
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing CRM across the Wales region over the 3 months to 4 September 2015.

CRM Salary Histogram in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +13 35 £33,000 -2.94% 8
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 4 September 2015, IT jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 49 (54.44%) Microsoft
2 46 (51.11%) C#
3 44 (48.89%) SQL
3 44 (48.89%) .NET
4 35 (38.89%) HTML
5 34 (37.78%) XML
5 34 (37.78%) MS Excel
5 34 (37.78%) Dynamics CRM
6 30 (33.33%) ASP.NET
7 29 (32.22%) JavaScript
7 29 (32.22%) SQL Server
8 28 (31.11%) T-SQL
9 21 (23.33%) Windows
10 19 (21.11%) MS Office
10 19 (21.11%) Degree
10 19 (21.11%) AngularJS
11 16 (17.78%) SQL Server 2000
12 14 (15.56%) Microsoft Certification
12 14 (15.56%) SharePoint
13 12 (13.33%) SLA
13 12 (13.33%) Analytical Skills
14 11 (12.22%) Microsoft Azure
15 9 (10.00%) SDLC
16 8 (8.89%) ITIL
16 8 (8.89%) Finance
16 8 (8.89%) Agile Software Development
17 7 (7.78%) SAP
17 7 (7.78%) SharePoint 2010
17 7 (7.78%) SC Cleared
17 7 (7.78%) Security Cleared

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 4 September 2015, IT jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (15.56%) SharePoint
2 7 (7.78%) SharePoint 2010
3 2 (2.22%) IIS
4 1 (1.11%) CMS
Applications
1 34 (37.78%) MS Excel
2 19 (21.11%) MS Office
3 1 (1.11%) Photoshop
3 1 (1.11%) MS Visio
Business Applications
1 34 (37.78%) Dynamics CRM
2 4 (4.44%) Magento
2 4 (4.44%) Sage 200
3 3 (3.33%) SAP CRM
4 1 (1.11%) SAP Oil and Gas
4 1 (1.11%) Dynamics AX
Cloud Services
1 11 (12.22%) Microsoft Azure
2 6 (6.67%) Office 365
3 5 (5.56%) Amazon AWS
Database & Business Intelligence
1 29 (32.22%) SQL Server
2 16 (17.78%) SQL Server 2000
3 3 (3.33%) SQL Server Reporting Services
4 2 (2.22%) SQL Server Integration Services
4 2 (2.22%) Big Data
4 2 (2.22%) SQL Server 2012
4 2 (2.22%) MS Access
Development Applications
1 5 (5.56%) Visual Studio
2 4 (4.44%) Team Foundation Server
3 3 (3.33%) StyleCop
3 3 (3.33%) NUnit
General
1 8 (8.89%) Finance
2 4 (4.44%) Retail
2 4 (4.44%) Marketing
3 3 (3.33%) Automotive
4 2 (2.22%) Advertising
5 1 (1.11%) Telecoms
5 1 (1.11%) Manufacturing
5 1 (1.11%) Music Industry
Job Titles
1 45 (50.00%) Developer
2 22 (24.44%) .NET Developer
3 17 (18.89%) C# Developer
3 17 (18.89%) C# .NET Developer
4 14 (15.56%) Analyst
5 10 (11.11%) Architect
5 10 (11.11%) Solutions Architect
5 10 (11.11%) Microsoft Developer
6 9 (10.00%) Dynamics CRM Developer
6 9 (10.00%) CRM Developer
6 9 (10.00%) Business Analyst
7 7 (7.78%) Graduate
7 7 (7.78%) SharePoint Developer
8 6 (6.67%) Administrator
9 5 (5.56%) Applications Support
9 5 (5.56%) Support Analyst
9 5 (5.56%) SharePoint Administrator
10 4 (4.44%) IT Support
10 4 (4.44%) IT Graduate
10 4 (4.44%) CRM Architect
Libraries, Frameworks & Software Standards
1 44 (48.89%) .NET
2 35 (38.89%) HTML
3 34 (37.78%) XML
4 30 (33.33%) ASP.NET
5 19 (21.11%) AngularJS
6 6 (6.67%) jQuery
7 4 (4.44%) WinForms
8 3 (3.33%) CSS
8 3 (3.33%) HTML5
8 3 (3.33%) Kendo UI
8 3 (3.33%) Twitter Bootstrap
9 1 (1.11%) ASP.NET MVC
Miscellaneous
1 12 (13.33%) Analytical Skills
2 4 (4.44%) Computer Science
3 3 (3.33%) Fixed Income
4 2 (2.22%) Enterprise Software
4 2 (2.22%) iPhone
4 2 (2.22%) Management Information System
5 1 (1.11%) N-Tier
5 1 (1.11%) Social Media
Operating Systems
1 21 (23.33%) Windows
Processes & Methodologies
1 9 (10.00%) SDLC
2 8 (8.89%) ITIL
2 8 (8.89%) Agile Software Development
3 5 (5.56%) TOGAF
3 5 (5.56%) E-Commerce
3 5 (5.56%) ERP
3 5 (5.56%) Business Analysis
3 5 (5.56%) Enterprise Architecture
4 4 (4.44%) Test Scripting
4 4 (4.44%) Data Management
4 4 (4.44%) TDD
4 4 (4.44%) User Stories
5 3 (3.33%) Asset Management
5 3 (3.33%) Logistics
5 3 (3.33%) Migration
5 3 (3.33%) Stakeholder Management
5 3 (3.33%) Project Management
6 2 (2.22%) Service Delivery
6 2 (2.22%) PRINCE2
6 2 (2.22%) Business Intelligence
Programming Languages
1 46 (51.11%) C#
2 44 (48.89%) SQL
3 29 (32.22%) JavaScript
4 28 (31.11%) T-SQL
5 5 (5.56%) PHP
6 4 (4.44%) VB
7 3 (3.33%) TypeScript
8 1 (1.11%) VB.NET
8 1 (1.11%) Java
Qualifications
1 19 (21.11%) Degree
2 14 (15.56%) Microsoft Certification
3 7 (7.78%) SC Cleared
3 7 (7.78%) Security Cleared
4 6 (6.67%) MCP
5 1 (1.11%) ISEB
5 1 (1.11%) SAP Certification
Quality Assurance & Compliance
1 12 (13.33%) SLA
2 2 (2.22%) ISO/IEC 27001
2 2 (2.22%) HIPAA
3 1 (1.11%) QA
Vendors
1 49 (54.44%) Microsoft
2 7 (7.78%) SAP
3 5 (5.56%) Salesforce.com
4 4 (4.44%) Oracle
5 2 (2.22%) IBM
6 1 (1.11%) Sun
6 1 (1.11%) Sage
Cardiff, South Glamorgan
Intapeople
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
Lexis Nexis Risk Solutions
Salary: From £20,500 to £25,500 per annum
Posted: 12 days ago
Cardiff
CPS Group
Salary: £35k - 55k per year + Car, Bonus, Pension
Posted: 12 days ago
Cardiff
Pertemps ERP
Salary: £33k + Excellent Benefits
Posted: 19 days ago
Cardiff
CPS Group
Salary: Depending on Experiance
Posted: 22 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £40,000 - £45,000 per annum + benefits
Posted: 26 days ago