The table below looks at the statistics for CRM skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 66 82 73
Rank change year-on-year
+16 -9
Permanent jobs citing CRM 30 25 20
As % of all permanent IT jobs located in Wales 2.42% 1.83% 1.82%
As % of the Processes & Methodologies category 3.22% 2.29% 2.61%
Number of salaries quoted 27 25 18
Average salary £37,500 £37,500 £34,250
Average salary % change year-on-year
- +9.48%
90% offered a salary of more than £26,900 £32,500 £26,800
10% offered a salary of more than £62,500 £41,000 £48,000
UK excluding London average salary £42,500 £42,500 £42,000
% change year-on-year
- +1.19%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
931 1092 766
As % of all permanent IT jobs located in Wales 74.96% 79.88% 69.70%
Number of salaries quoted 773 979 704
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,500 £27,500 £27,450
10% offered a salary of more than £55,000 £49,096 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Wales region.

CRM Salary Trend in Wales

CRM
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing CRM across the Wales region over the 3 months to 26 November 2014.

CRM Salary Histogram in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +25 29 £37,500 - 11
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 26 November 2014, IT jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 24 (45.28%) SQL
2 21 (39.62%) Microsoft
3 16 (30.19%) .NET
3 16 (30.19%) Dynamics CRM
4 15 (28.30%) C#
5 14 (26.42%) SQL Server
5 14 (26.42%) Degree
6 13 (24.53%) Project Management
7 12 (22.64%) Windows
8 11 (20.75%) Agile Software Development
9 10 (18.87%) ERP
10 9 (16.98%) Business Intelligence
11 8 (15.09%) Data Warehouse
11 8 (15.09%) Oracle
11 8 (15.09%) Stakeholder Management
11 8 (15.09%) Analytical Skills
12 7 (13.21%) Time Management
12 7 (13.21%) Finance
12 7 (13.21%) SQL Server Reporting Services
12 7 (13.21%) VB
12 7 (13.21%) E-Commerce
13 6 (11.32%) MS Excel
13 6 (11.32%) JavaScript
13 6 (11.32%) ASP.NET
13 6 (11.32%) SharePoint
13 6 (11.32%) SQL Server Integration Services
13 6 (11.32%) Business Development
13 6 (11.32%) EDRMS
13 6 (11.32%) Management Information System
14 5 (9.43%) Change Management

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 26 November 2014, IT jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.32%) SharePoint
2 1 (1.89%) CMS
2 1 (1.89%) Node.js
2 1 (1.89%) IBM Notes
Applications
1 6 (11.32%) MS Excel
2 3 (5.66%) MS Office
3 2 (3.77%) MS Project
3 2 (3.77%) MS Visio
3 2 (3.77%) MS PowerPoint
Business Applications
1 16 (30.19%) Dynamics CRM
2 2 (3.77%) Dynamics AX
2 2 (3.77%) SAP CRM
3 1 (1.89%) Oracle Financials
3 1 (1.89%) Cognos Controller
Communications & Networking
1 5 (9.43%) Internet
2 2 (3.77%) Cisco Nexus
3 1 (1.89%) Firewall
3 1 (1.89%) Wireless
3 1 (1.89%) DHCP
3 1 (1.89%) TCP/IP
3 1 (1.89%) DNS
3 1 (1.89%) Intranet
Database & Business Intelligence
1 14 (26.42%) SQL Server
2 8 (15.09%) Data Warehouse
3 7 (13.21%) SQL Server Reporting Services
4 6 (11.32%) SQL Server Integration Services
4 6 (11.32%) EDRMS
5 5 (9.43%) SQL Server Analysis Services
6 2 (3.77%) SQL Server 2008
6 2 (3.77%) Relational Database
7 1 (1.89%) SQL Server 2012
7 1 (1.89%) Data Mining
7 1 (1.89%) SQL Server 2000
Development Applications
1 5 (9.43%) Visual Studio
General
1 7 (13.21%) Finance
2 5 (9.43%) Games
3 4 (7.55%) Retail
3 4 (7.55%) Law
4 2 (3.77%) Marketing
4 2 (3.77%) Welsh Language
5 1 (1.89%) Local Government
5 1 (1.89%) Legal
5 1 (1.89%) Manufacturing
Job Titles
1 17 (32.08%) Developer
1 17 (32.08%) Analyst
2 13 (24.53%) Business Analyst
3 6 (11.32%) Programmer
4 5 (9.43%) .NET Developer
4 5 (9.43%) Business Systems Analyst
4 5 (9.43%) Systems Analyst
4 5 (9.43%) Software Programmer
4 5 (9.43%) Software Developer
5 3 (5.66%) Business Intelligence Developer
5 3 (5.66%) Business Developer
5 3 (5.66%) Consultant
6 2 (3.77%) Test Analyst
6 2 (3.77%) DBA
6 2 (3.77%) Administrator
6 2 (3.77%) Functional Consultant
6 2 (3.77%) Services Delivery Manager
6 2 (3.77%) Service Manager
6 2 (3.77%) SQL Server DBA
6 2 (3.77%) SAP CRM Consultant
Libraries, Frameworks & Software Standards
1 16 (30.19%) .NET
2 6 (11.32%) ASP.NET
3 4 (7.55%) WinForms
4 3 (5.66%) CSS
4 3 (5.66%) jQuery
4 3 (5.66%) ASP.NET MVC
4 3 (5.66%) AngularJS
4 3 (5.66%) HTML
5 2 (3.77%) ASP.NET Web API
6 1 (1.89%) Backbone.js
6 1 (1.89%) .NET Framework
Miscellaneous
1 8 (15.09%) Analytical Skills
2 6 (11.32%) Management Information System
3 2 (3.77%) FMCG
3 2 (3.77%) Mobile App
3 2 (3.77%) Enterprise Software
4 1 (1.89%) Freedom of Information
4 1 (1.89%) Data Protection Act
4 1 (1.89%) Freedom of Information Act
4 1 (1.89%) Mathematics
4 1 (1.89%) Reference Data
Operating Systems
1 12 (22.64%) Windows
2 1 (1.89%) Windows Server 2008
2 1 (1.89%) Windows 7
2 1 (1.89%) Windows 8
2 1 (1.89%) Windows Server 2012
2 1 (1.89%) UNIX
Processes & Methodologies
1 13 (24.53%) Project Management
2 11 (20.75%) Agile Software Development
3 10 (18.87%) ERP
4 9 (16.98%) Business Intelligence
5 8 (15.09%) Stakeholder Management
6 7 (13.21%) E-Commerce
6 7 (13.21%) Time Management
7 6 (11.32%) Business Development
8 5 (9.43%) Change Management
9 4 (7.55%) Migration
9 4 (7.55%) Data Analysis
9 4 (7.55%) Data Migration
10 3 (5.66%) Data Management
10 3 (5.66%) Business Analysis
10 3 (5.66%) MVC
10 3 (5.66%) ETL
11 2 (3.77%) Service Delivery
11 2 (3.77%) Data Modelling
11 2 (3.77%) ITIL
11 2 (3.77%) PRINCE2
Programming Languages
1 24 (45.28%) SQL
2 15 (28.30%) C#
3 7 (13.21%) VB
4 6 (11.32%) JavaScript
5 4 (7.55%) T-SQL
Qualifications
1 14 (26.42%) Degree
2 2 (3.77%) ISEB
2 2 (3.77%) CISSP
2 2 (3.77%) Microsoft Certification
2 2 (3.77%) CNA
2 2 (3.77%) Novell Certification
2 2 (3.77%) ISTQB
3 1 (1.89%) Security Cleared
3 1 (1.89%) MCSD
3 1 (1.89%) HND
3 1 (1.89%) MCSA
Quality Assurance & Compliance
1 2 (3.77%) QA
2 1 (1.89%) PCI DSS
2 1 (1.89%) SLA
System Software
1 2 (3.77%) Active Directory
2 1 (1.89%) Firmware
2 1 (1.89%) Terminal Services
Vendors
1 21 (39.62%) Microsoft
2 8 (15.09%) Oracle
3 5 (9.43%) Sage
4 4 (7.55%) Salesforce.com
5 3 (5.66%) Cisco
5 3 (5.66%) SAP
6 1 (1.89%) Cognos
6 1 (1.89%) Business Objects
6 1 (1.89%) Avaya
6 1 (1.89%) Hyperion
6 1 (1.89%) Lotus
6 1 (1.89%) Mitel
Cardiff
Church International
Salary: £50,000 per annum
Posted: Yesterday
Cardiff
Pertemps ERP
Salary: £0 - £17000 per annum
Posted: Yesterday
Cardiff
Pertemps ERP
Salary: Competitive
Posted: Yesterday
Wales
Nigel Frank International Limited - Newcastle
Salary: £35000 - £50000 per annum + benefits, pension, bonuses
Posted: 2 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum + Extensive Benefits
Posted: 14 days ago
Cardiff
Blue Town Online
Salary: £29,731 - 33,119 per year
Posted: 16 days ago