The table below looks at the statistics for CRM skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 70 81 44
Rank change year-on-year
+11 -37
Permanent jobs citing CRM 36 14 49
As % of all permanent IT jobs located in Wales 2.66% 1.25% 4.34%
As % of the Processes & Methodologies category 3.23% 1.55% 5.67%
Number of salaries quoted 35 9 37
Average salary £38,500 £40,000 £40,000
Average salary % change year-on-year
-3.75% -
90% offered a salary of more than £33,500 £28,500 £27,800
10% offered a salary of more than £52,100 £43,000 £44,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1115 901 864
As % of all permanent IT jobs located in Wales 82.35% 80.66% 76.46%
Number of salaries quoted 947 765 738
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £26,000 £26,500 £25,500
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London average salary £43,000 £42,500 £40,000
% change year-on-year
+1.17% +6.25%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Wales region.

CRM Salary Trend in Wales

CRM
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing CRM across the Wales region over the 3 months to 26 March 2015.

CRM Salary Histogram in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +16 36 £38,500 -3.75% 7
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 26 March 2015, IT jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 31 (46.27%) SQL
2 28 (41.79%) C#
3 27 (40.30%) Microsoft
4 26 (38.81%) .NET
5 24 (35.82%) Dynamics CRM
6 23 (34.33%) Finance
7 20 (29.85%) Analytical Skills
8 17 (25.37%) SQL Server
9 16 (23.88%) Data Warehouse
10 15 (22.39%) ASP.NET
10 15 (22.39%) Retail
11 13 (19.40%) Oracle
11 13 (19.40%) Business Intelligence
12 11 (16.42%) Agile Software Development
12 11 (16.42%) Degree
13 10 (14.93%) SQL Server Reporting Services
14 9 (13.43%) T-SQL
14 9 (13.43%) MS Excel
14 9 (13.43%) Project Management
15 8 (11.94%) ERP
15 8 (11.94%) WinForms
15 8 (11.94%) Dynamics AX
16 7 (10.45%) HTML
16 7 (10.45%) SharePoint
16 7 (10.45%) SQL Server Integration Services
16 7 (10.45%) Analytics
16 7 (10.45%) Mobile App
17 6 (8.96%) VB
17 6 (8.96%) XML
17 6 (8.96%) Business Development

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 26 March 2015, IT jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.45%) SharePoint
2 3 (4.48%) CMS
3 2 (2.99%) Node.js
Applications
1 9 (13.43%) MS Excel
2 3 (4.48%) MS Project
3 2 (2.99%) MS Office
4 1 (1.49%) MS Visio
Business Applications
1 24 (35.82%) Dynamics CRM
2 8 (11.94%) Dynamics AX
3 3 (4.48%) Oracle CRM
3 3 (4.48%) Oracle ERP
4 2 (2.99%) SAP CRM
5 1 (1.49%) Magento
Database & Business Intelligence
1 17 (25.37%) SQL Server
2 16 (23.88%) Data Warehouse
3 10 (14.93%) SQL Server Reporting Services
4 7 (10.45%) SQL Server Integration Services
5 6 (8.96%) SQL Server Analysis Services
6 5 (7.46%) Data Mining
6 5 (7.46%) Relational Database
7 3 (4.48%) Oracle Reports
7 3 (4.48%) SQL Server 2008
7 3 (4.48%) Oracle Discoverer
8 2 (2.99%) BusinessObjects
8 2 (2.99%) Oracle BI EE
8 2 (2.99%) Cognos Report Studio
9 1 (1.49%) Big Data
9 1 (1.49%) SQL Server 2012
9 1 (1.49%) MS Access
Development Applications
1 3 (4.48%) Oracle Forms
1 3 (4.48%) Oracle APEX
2 1 (1.49%) StyleCop
General
1 23 (34.33%) Finance
2 15 (22.39%) Retail
3 4 (5.97%) Marketing
4 3 (4.48%) Automotive
4 3 (4.48%) Law
5 2 (2.99%) Telecoms
6 1 (1.49%) Manufacturing
6 1 (1.49%) Advertising
6 1 (1.49%) Publishing
6 1 (1.49%) Banking
6 1 (1.49%) French Language
6 1 (1.49%) German Language
Job Titles
1 34 (50.75%) Developer
2 21 (31.34%) Analyst
3 14 (20.90%) Business Analyst
4 11 (16.42%) .NET Developer
4 11 (16.42%) CRM Developer
5 8 (11.94%) Dynamics CRM Developer
6 7 (10.45%) Senior Developer
7 5 (7.46%) Microsoft Developer
8 4 (5.97%) Business Intelligence Developer
8 4 (5.97%) Business Systems Analyst
8 4 (5.97%) Systems Analyst
9 3 (4.48%) Project Manager
9 3 (4.48%) Senior Analyst
9 3 (4.48%) Senior Microsoft Developer
9 3 (4.48%) Business Intelligence Analyst
10 2 (2.99%) Business Manager
10 2 (2.99%) Head of IT
10 2 (2.99%) Service Manager
10 2 (2.99%) SAP Functional Consultant
10 2 (2.99%) CRM Consultant
Libraries, Frameworks & Software Standards
1 26 (38.81%) .NET
2 15 (22.39%) ASP.NET
3 8 (11.94%) WinForms
4 7 (10.45%) HTML
5 6 (8.96%) XML
6 5 (7.46%) CSS
7 4 (5.97%) .NET Framework
7 4 (5.97%) jQuery
7 4 (5.97%) ASP.NET MVC
7 4 (5.97%) AngularJS
8 2 (2.99%) Backbone.js
8 2 (2.99%) ASP.NET Web API
9 1 (1.49%) Kendo UI
9 1 (1.49%) Twitter Bootstrap
9 1 (1.49%) HTML5
9 1 (1.49%) Silverlight
Miscellaneous
1 20 (29.85%) Analytical Skills
2 7 (10.45%) Mobile App
3 4 (5.97%) Management Information System
4 2 (2.99%) FMCG
4 2 (2.99%) Enterprise Software
5 1 (1.49%) PMI
5 1 (1.49%) Fixed Income
5 1 (1.49%) Reference Data
Operating Systems
1 3 (4.48%) Windows
Processes & Methodologies
1 13 (19.40%) Business Intelligence
2 11 (16.42%) Agile Software Development
3 9 (13.43%) Project Management
4 8 (11.94%) ERP
5 7 (10.45%) Analytics
6 6 (8.96%) Business Development
7 5 (7.46%) Business Analysis
7 5 (7.46%) Data Analysis
8 4 (5.97%) ETL
8 4 (5.97%) Systems Analysis
8 4 (5.97%) Stakeholder Management
8 4 (5.97%) ITIL
8 4 (5.97%) MVC
8 4 (5.97%) Test Strategy
9 3 (4.48%) Data Management
9 3 (4.48%) Dimensional Modelling
10 2 (2.99%) Continuous Improvement
10 2 (2.99%) Strategic Management
10 2 (2.99%) Scrum
10 2 (2.99%) Logistics
Programming Languages
1 31 (46.27%) SQL
2 28 (41.79%) C#
3 9 (13.43%) T-SQL
4 6 (8.96%) VB
5 3 (4.48%) JavaScript
6 1 (1.49%) PHP
6 1 (1.49%) TypeScript
Qualifications
1 11 (16.42%) Degree
2 3 (4.48%) SC Cleared
2 3 (4.48%) Security Cleared
2 3 (4.48%) MCP
2 3 (4.48%) Microsoft Certification
3 2 (2.99%) ISEB
3 2 (2.99%) ISTQB
4 1 (1.49%) PMI Certification
Quality Assurance & Compliance
1 6 (8.96%) QA
2 3 (4.48%) SLA
Vendors
1 27 (40.30%) Microsoft
2 13 (19.40%) Oracle
3 4 (5.97%) Business Objects
3 4 (5.97%) Cognos
4 3 (4.48%) SAP
5 2 (2.99%) Salesforce.com
6 1 (1.49%) Twitter
6 1 (1.49%) Hyperion
Cardiff, South Glamorgan
CPS Group UK
Salary: £20000 - £25000 per annum
Posted: 9 hours ago
Bridgend, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £50000 - £55000 per annum + benefits
Posted: Yesterday
Cardiff
IntaPeople
Salary: £36000 per annum, Benefits: Good Benefits and holidays
Posted: 22 days ago
Bridgend
IntaPeople
Salary: £35000 - £42000 per annum
Posted: 24 days ago