The table below looks at the statistics for CRM skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 76 52 54
Rank change year-on-year
-24 +2
Permanent jobs citing CRM 23 46 33
As % of all permanent IT jobs located in Wales 1.75% 3.53% 3.29%
As % of the Processes & Methodologies category 2.39% 4.73% 4.65%
Number of salaries quoted 23 27 30
Average salary £37,500 £27,500 £34,773
Average salary % change year-on-year
+36.36% -20.91%
90% offered a salary of more than £30,000 £27,000 £22,250
10% offered a salary of more than £55,000 £48,000 £42,750
UK excluding London average salary £42,500 £42,500 £42,500
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
961 972 709
As % of all permanent IT jobs located in Wales 72.91% 74.65% 70.62%
Number of salaries quoted 841 867 640
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £27,500 £27,500 £25,625
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Wales region.

CRM Salary Trend in Wales

CRM
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing CRM across the Wales region over the 3 months to 21 August 2014.

CRM Salary Histogram in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -18 17 £34,000 -15.00% 3
West Wales +3 6 £55,000 +100.00%
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 21 August 2014, IT jobs across the Wales region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (37.50%) SQL
1 15 (37.50%) E-Commerce
2 13 (32.50%) ERP
3 12 (30.00%) Microsoft
4 10 (25.00%) .NET
4 10 (25.00%) EDRMS
4 10 (25.00%) Project Management
4 10 (25.00%) Stakeholder Management
4 10 (25.00%) Agile Software Development
4 10 (25.00%) Dynamics CRM
5 8 (20.00%) C#
5 8 (20.00%) Oracle
6 7 (17.50%) Time Management
7 6 (15.00%) SQL Server
7 6 (15.00%) Sage
8 5 (12.50%) JavaScript
8 5 (12.50%) VB
8 5 (12.50%) Windows
8 5 (12.50%) Degree
9 4 (10.00%) Visual Studio
9 4 (10.00%) ASP.NET
9 4 (10.00%) SharePoint
9 4 (10.00%) Internet
9 4 (10.00%) Change Management
9 4 (10.00%) Games
9 4 (10.00%) Security Cleared
9 4 (10.00%) Procure-to-pay
10 3 (7.50%) PRINCE2
10 3 (7.50%) MS Excel
10 3 (7.50%) Finance

CRM
Top Related IT Skills in Wales by Category

For the 6 months to 21 August 2014, IT jobs across the Wales region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.00%) SharePoint
2 2 (5.00%) SAS
2 2 (5.00%) SharePoint 2010
3 1 (2.50%) Lync
3 1 (2.50%) CMS
Applications
1 3 (7.50%) MS Excel
2 2 (5.00%) MS Visio
2 2 (5.00%) MS PowerPoint
Business Applications
1 10 (25.00%) Dynamics CRM
2 2 (5.00%) Dynamics AX
3 1 (2.50%) Magento
3 1 (2.50%) Oracle Financials
3 1 (2.50%) Oracle CRM
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 4 (10.00%) Internet
2 2 (5.00%) Cisco Nexus
3 1 (2.50%) Intranet
Database & Business Intelligence
1 10 (25.00%) EDRMS
2 6 (15.00%) SQL Server
3 2 (5.00%) Data Warehouse
3 2 (5.00%) Oracle Database
3 2 (5.00%) Relational Database
3 2 (5.00%) SQL Server Reporting Services
3 2 (5.00%) SQL Server Integration Services
3 2 (5.00%) SQL Server Analysis Services
4 1 (2.50%) SQL Server 2008
Development Applications
1 4 (10.00%) Visual Studio
General
1 4 (10.00%) Games
2 3 (7.50%) Finance
3 2 (5.00%) Manufacturing
3 2 (5.00%) Banking
4 1 (2.50%) Retail
4 1 (2.50%) Marketing
4 1 (2.50%) Welsh Language
4 1 (2.50%) Advertising
4 1 (2.50%) Telecoms
Job Titles
1 15 (37.50%) Analyst
1 15 (37.50%) Business Analyst
2 8 (20.00%) Developer
3 4 (10.00%) Programmer
3 4 (10.00%) Senior Manager
3 4 (10.00%) Software Programmer
3 4 (10.00%) Software Developer
4 3 (7.50%) Senior Implementation Manager
4 3 (7.50%) Implementation Manager
4 3 (7.50%) Business Systems Analyst
4 3 (7.50%) Systems Analyst
5 2 (5.00%) Consultant
5 2 (5.00%) .NET Developer
5 2 (5.00%) Business Manager
5 2 (5.00%) Sales Engineer
5 2 (5.00%) Microsoft Specialist
6 1 (2.50%) CRM Technical Consultant
6 1 (2.50%) Dynamics CRM Consultant
6 1 (2.50%) Dynamics CRM Developer
6 1 (2.50%) CRM Developer
Libraries, Frameworks & Software Standards
1 10 (25.00%) .NET
2 4 (10.00%) ASP.NET
3 2 (5.00%) HTML
4 1 (2.50%) CSS
4 1 (2.50%) WinForms
4 1 (2.50%) ASP.NET MVC
Miscellaneous
1 1 (2.50%) Firmware
1 1 (2.50%) Management Information System
1 1 (2.50%) Graphic Design
1 1 (2.50%) Mathematics
1 1 (2.50%) Social Media
1 1 (2.50%) Mobile App
Operating Systems
1 5 (12.50%) Windows
2 1 (2.50%) Apple iOS
Processes & Methodologies
1 15 (37.50%) E-Commerce
2 13 (32.50%) ERP
3 10 (25.00%) Project Management
3 10 (25.00%) Stakeholder Management
3 10 (25.00%) Agile Software Development
4 7 (17.50%) Time Management
5 4 (10.00%) Procure-to-pay
5 4 (10.00%) Change Management
6 3 (7.50%) PRINCE2
6 3 (7.50%) Business Analysis
6 3 (7.50%) Migration
6 3 (7.50%) Analytics
6 3 (7.50%) Data Migration
7 2 (5.00%) Product Management
7 2 (5.00%) Continuous Improvement
7 2 (5.00%) Business Analytics
7 2 (5.00%) Business Development
7 2 (5.00%) Data Analysis
7 2 (5.00%) Business Intelligence
8 1 (2.50%) ITIL
Programming Languages
1 15 (37.50%) SQL
2 8 (20.00%) C#
3 5 (12.50%) JavaScript
3 5 (12.50%) VB
4 2 (5.00%) VBA
4 2 (5.00%) PHP
5 1 (2.50%) Java
5 1 (2.50%) T-SQL
5 1 (2.50%) C
Qualifications
1 5 (12.50%) Degree
2 4 (10.00%) Security Cleared
3 2 (5.00%) CISSP
3 2 (5.00%) Microsoft Certification
3 2 (5.00%) CNA
3 2 (5.00%) Novell Certification
4 1 (2.50%) ISEB
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 1 (2.50%) Active Directory
Vendors
1 12 (30.00%) Microsoft
2 8 (20.00%) Oracle
3 6 (15.00%) Sage
4 2 (5.00%) Salesforce.com
4 2 (5.00%) SAP
4 2 (5.00%) Cisco
5 1 (2.50%) JD Edwards
Bridgend
Computer Futures
Salary: £30000 - £45000 per annum + Bonus
Posted: 6 days ago
Wales
Centric Resource
Salary: £45,000 - £50,000 per year
Posted: 7 days ago
Cardiff
Nigel Frank International Limited - Newcastle
Salary: £25000 - £35000 per annum
Posted: 13 days ago