The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - - 67
Contract jobs citing Customer Engagement 0 0 2
As % of all contract IT jobs located in Wales - - 0.27%
As % of the Processes & Methodologies category - - 0.35%
Number of daily rates quoted 0 0 1
Median daily rate - - £363
UK excluding London median daily rate £425 £375 £413
% change year-on-year
+13.33% -9.09%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £10.24 £59.50 £11.50
% change year-on-year
-82.78% +417.39%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
488 726 578
As % of all contract IT jobs located in Wales 80.40% 79.08% 79.18%
Number of daily rates quoted 330 510 406
Median daily rate £413 £375 £375
Median daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £243 £250 £250
10% offered a daily rate of more than £525 £480 £500
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 25 26 8
Median hourly rate £13.00 £15.75 £23.75
Median hourly rate % change year-on-year
-17.46% -33.68%
90% offered a hourly rate of more than £11.10 £11.50 £15.42
10% offered a hourly rate of more than £80.00 £39.60 £52.50
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Customer Engagement
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Wales region.

Customer Engagement Daily Rate Trend in Wales