The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - - -
Contract jobs citing Customer Engagement 0 0 0
As % of all contract IT jobs located in Wales - - -
As % of the Processes & Methodologies category - - -
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £353 £374 £355
% change year-on-year
-5.68% +5.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £59.50 £11.00 £45.00
% change year-on-year
+440.90% -75.55%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
680 575 399
As % of all contract IT jobs located in Wales 77.19% 77.08% 72.55%
Number of daily rates quoted 479 391 256
Average daily rate £356 £390 £330
Average daily rate % change year-on-year
-8.71% +18.18%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £450 £525 £600
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 24 10 14
Average hourly rate £15.75 £23.75 £15.50
Average hourly rate % change year-on-year
-33.68% +53.22%
90% offered a hourly rate of more than £11.50 £13.65 £12.35
10% offered a hourly rate of more than £21.75 £52.50 £18.90
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Customer Engagement
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Wales region.

Customer Engagement Daily Rate Trend in Wales