The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - - 77
Contract jobs citing Customer Engagement 0 0 3
As % of all contract IT jobs located in Wales - - 0.39%
As % of the Processes & Methodologies category - - 0.49%
Number of daily rates quoted 0 0 1
Median daily rate - - £363
UK excluding London median daily rate £450 £396 £400
% change year-on-year
+13.56% -0.93%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £10.24 £59.50 £12.00
% change year-on-year
-82.78% +395.83%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
540 710 618
As % of all contract IT jobs located in Wales 82.44% 81.42% 80.36%
Number of daily rates quoted 387 519 420
Median daily rate £415 £375 £375
Median daily rate % change year-on-year
+10.66% -
90% offered a daily rate of more than £250 £263 £240
10% offered a daily rate of more than £538 £490 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 21 30 9
Median hourly rate £15.50 £16.00 £21.80
Median hourly rate % change year-on-year
-3.12% -26.60%
90% offered a hourly rate of more than £11.50 £10.00 £15.00
10% offered a hourly rate of more than £70.50 £40.00 £65.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Engagement
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Wales region.

Customer Engagement Daily Rate Trend in Wales