The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 61 - 49
Rank change year-on-year
- 0
Contract jobs citing Customer Engagement 3 0 2
As % of all contract IT jobs located in Wales 0.42% - 0.39%
As % of the Processes & Methodologies category 0.58% - 0.56%
Number of daily rates quoted 2 0 0
Average daily rate £325 - -
UK excluding London average daily rate £375 £260 £423
% change year-on-year
+44.23% -38.46%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.25 - £15.50
Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
518 270 354
As % of all contract IT jobs located in Wales 72.75% 64.29% 69.28%
Number of daily rates quoted 332 161 160
Average daily rate £400 £350 £365
Average daily rate % change year-on-year
+14.28% -4.10%
90% offered a daily rate of more than £288 £240 £225
10% offered a daily rate of more than £525 £450 £497
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 7 9 20
Average hourly rate £25.00 £16.00 £16.16
Average hourly rate % change year-on-year
+56.25% -0.99%
90% offered a hourly rate of more than £14.86 £13.10 £12.70
10% offered a hourly rate of more than £37.50 £23.00 £30.90
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Customer Engagement
UK

Customer Engagement
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Wales region.

Customer Engagement Daily Rate Trend in Wales

Customer Engagement
Top 21 Related IT Skills in Wales

For the 6 months to 18 April 2014, IT contractor jobs across the Wales region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 2 (50.00%) Service Delivery
1 2 (50.00%) Change Management
1 2 (50.00%) Agile Software Development
1 2 (50.00%) Ajax
1 2 (50.00%) C
1 2 (50.00%) HTML
1 2 (50.00%) JavaScript
1 2 (50.00%) SQL
1 2 (50.00%) CSS
1 2 (50.00%) UNIX
1 2 (50.00%) Windows
1 2 (50.00%) AIX
1 2 (50.00%) Linux
1 2 (50.00%) Ingres
1 2 (50.00%) RDBMS
1 2 (50.00%) Windows 7
1 2 (50.00%) HTML5
1 2 (50.00%) CSS3
1 2 (50.00%) Relational Database
2 1 (25.00%) jQuery
2 1 (25.00%) Security Cleared

Customer Engagement
Top Related IT Skills in Wales by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Wales region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Database & Business Intelligence
1 2 (50.00%) Ingres
1 2 (50.00%) RDBMS
1 2 (50.00%) Relational Database
Job Titles
1 4 (100.00%) Developer
2 2 (50.00%) UI Developer
2 2 (50.00%) Front-End Developer
2 2 (50.00%) UI Programmer
3 1 (25.00%) HTML Developer
3 1 (25.00%) Web Developer
Libraries, Frameworks & Software Standards
1 2 (50.00%) Ajax
1 2 (50.00%) HTML
1 2 (50.00%) CSS
1 2 (50.00%) HTML5
1 2 (50.00%) CSS3
2 1 (25.00%) jQuery
Operating Systems
1 2 (50.00%) UNIX
1 2 (50.00%) Windows
1 2 (50.00%) AIX
1 2 (50.00%) Linux
1 2 (50.00%) Windows 7
Processes & Methodologies
1 2 (50.00%) Service Delivery
1 2 (50.00%) Change Management
1 2 (50.00%) Agile Software Development
Programming Languages
1 2 (50.00%) C
1 2 (50.00%) JavaScript
1 2 (50.00%) SQL
Qualifications
1 1 (25.00%) Security Cleared