The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Customer Engagement
Rank - 52 57
Contract jobs citing Customer Engagement 0 2 2
As % of all contract IT jobs located in Wales - 0.360% 0.309%
As % of the Processes & Methodologies category - 0.545% 0.500%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £235 £400 £425
% change year-on-year
-41.25% -5.88%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £15.50 £14.83
% change year-on-year
- +4.50%
All Processes & Methodologies
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
276 367 400
As % of all contract IT jobs located in Wales 68.32% 66.13% 61.73%
Number of daily rates quoted 163 178 176
Average daily rate £365 £375 £374
Average daily rate % change year-on-year
-2.66% +0.26%
90% offered a daily rate of more than £216 £250 £225
10% offered a daily rate of more than £500 £505 £513
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 10 12 20
Average hourly rate £15.00 £14.50 £42.50
Average hourly rate % change year-on-year
+3.44% -65.88%
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Customer Engagement
UK

Customer Engagement
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Wales Customer Engagement Jobs Demand Trend

Customer Engagement
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Wales region.

Wales Customer Engagement Daily Rate Trend