The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 103 98
Permanent jobs citing Customer Engagement 0 6 3
As % of all permanent IT jobs located in Wales - 0.42% 0.23%
As % of the Processes & Methodologies category - 0.50% 0.29%
Number of salaries quoted 0 6 3
Median salary - £26,500 £45,500
Median salary % change year-on-year
- -41.75%
UK excluding London median salary £50,000 £45,000 £52,500
% change year-on-year
+11.11% -14.28%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1116 1211 1030
As % of all permanent IT jobs located in Wales 86.44% 83.81% 80.41%
Number of salaries quoted 944 1030 862
Median salary £37,500 £37,500 £37,000
Median salary % change year-on-year
- +1.35%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £52,500 £50,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wales region.

Customer Engagement Salary Trend in Wales

Customer Engagement
Top 10 Related IT Skills in Wales

For the 6 months to 25 September 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Customer Engagement.

1 1 (50.00%) PRINCE2
1 1 (50.00%) PRINCE2 Certification
1 1 (50.00%) Project Management
1 1 (50.00%) Telecoms
1 1 (50.00%) Finance
1 1 (50.00%) Stakeholder Management
1 1 (50.00%) Agile Software Development
1 1 (50.00%) Banking
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) SDLC

Customer Engagement
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (50.00%) Banking
1 1 (50.00%) Finance
1 1 (50.00%) Telecoms
Job Titles
1 1 (50.00%) IT Trainer
1 1 (50.00%) Portfolio Manager
1 1 (50.00%) Trainer
Processes & Methodologies
1 1 (50.00%) Agile Software Development
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) PRINCE2
1 1 (50.00%) Project Management
1 1 (50.00%) SDLC
1 1 (50.00%) Stakeholder Management
Qualifications
1 1 (50.00%) PRINCE2 Certification