The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 95 107 101
Rank change year-on-year
+12 -6
Permanent jobs citing Customer Engagement 2 1 1
As % of all permanent IT jobs located in Wales 0.15% 0.070% 0.075%
As % of the Processes & Methodologies category 0.18% 0.083% 0.094%
Number of salaries quoted 2 0 0
Median salary £46,250 - -
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1089 1199 1069
As % of all permanent IT jobs located in Wales 82.19% 84.20% 80.62%
Number of salaries quoted 925 969 913
Median salary £40,000 £37,500 £35,783
Median salary % change year-on-year
+6.66% +4.79%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £55,500 £55,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wales region.

Customer Engagement Salary Trend in Wales

Customer Engagement
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Wales region over the 3 months to 29 June 2016.

Customer Engagement Salary Histogram in Wales

Customer Engagement
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Wales region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +6 2 £46,250 -
Customer Engagement
UK

Customer Engagement
Top 29 Related IT Skills in Wales

For the 6 months to 29 June 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Customer Engagement.

1 3 (75.00%) Agile Software Development
2 2 (50.00%) Advertising
2 2 (50.00%) Marketing
2 2 (50.00%) Business Development
2 2 (50.00%) Apache Flex
2 2 (50.00%) iSCSI
2 2 (50.00%) NAS
2 2 (50.00%) PaaS
2 2 (50.00%) Low Latency
2 2 (50.00%) Presales
2 2 (50.00%) Linux
2 2 (50.00%) Apache
2 2 (50.00%) SOA
2 2 (50.00%) NFS
2 2 (50.00%) TCP/IP
2 2 (50.00%) IBM
2 2 (50.00%) EMC
2 2 (50.00%) C++
2 2 (50.00%) SAN
2 2 (50.00%) Internet
3 1 (25.00%) Telecoms
3 1 (25.00%) Finance
3 1 (25.00%) Project Management
3 1 (25.00%) PRINCE2
3 1 (25.00%) PRINCE2 Certification
3 1 (25.00%) SDLC
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Banking

Customer Engagement
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) Apache
Cloud Services
1 2 (50.00%) PaaS
Communications & Networking
1 2 (50.00%) Internet
1 2 (50.00%) iSCSI
1 2 (50.00%) NAS
1 2 (50.00%) SAN
1 2 (50.00%) TCP/IP
General
1 2 (50.00%) Advertising
1 2 (50.00%) Marketing
2 1 (25.00%) Banking
2 1 (25.00%) Finance
2 1 (25.00%) Telecoms
Job Titles
1 2 (50.00%) Architect
1 2 (50.00%) Solutions Architect
2 1 (25.00%) IT Trainer
2 1 (25.00%) Portfolio Manager
2 1 (25.00%) Trainer
Libraries, Frameworks & Software Standards
1 2 (50.00%) Apache Flex
Operating Systems
1 2 (50.00%) Linux
Processes & Methodologies
1 3 (75.00%) Agile Software Development
2 2 (50.00%) Business Development
2 2 (50.00%) Low Latency
2 2 (50.00%) Presales
2 2 (50.00%) SOA
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) PRINCE2
3 1 (25.00%) Project Management
3 1 (25.00%) SDLC
3 1 (25.00%) Stakeholder Management
Programming Languages
1 2 (50.00%) C++
Qualifications
1 1 (25.00%) PRINCE2 Certification
System Software
1 2 (50.00%) NFS
Vendors
1 2 (50.00%) EMC
1 2 (50.00%) IBM