The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - 96 -
Permanent jobs citing Customer Engagement 0 1 0
As % of all permanent IT jobs located in Wales - 0.080% -
As % of the Processes & Methodologies category - 0.11% -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £47,500 £50,000 £55,000
% change year-on-year
-5.00% -9.09%
Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
964 911 792
As % of all permanent IT jobs located in Wales 79.74% 72.94% 70.40%
Number of salaries quoted 814 805 712
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £25,500 £25,000
10% offered a salary of more than £55,000 £50,000 £45,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Customer Engagement
UK

Customer Engagement
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Wales

Customer Engagement
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Wales region.

Customer Engagement Salary Trend in Wales

Customer Engagement
Top 7 Related IT Skills in Wales

For the 6 months to 24 April 2014, IT jobs across the Wales region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) HTTP
1 1 (100.00%) Project Management
1 1 (100.00%) Change Management
1 1 (100.00%) Electronics
1 1 (100.00%) Software Engineering
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared

Customer Engagement
Top Related IT Skills in Wales by Category

For the 6 months to 24 April 2014, IT jobs across the Wales region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) HTTP
General
1 1 (100.00%) Electronics
Processes & Methodologies
1 1 (100.00%) Project Management
1 1 (100.00%) Change Management
1 1 (100.00%) Software Engineering
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared