The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 55 36 35
Rank change year-on-year
-19 -1
Contract jobs requiring a Desktop Support 9 9 16
As % of all contract IT jobs located in Wales 1.26% 2.14% 3.13%
As % of the Job Titles category 1.38% 2.31% 3.42%
Number of daily rates quoted 4 2 5
Average daily rate £153 £136 £105
Average daily rate % change year-on-year
+11.92% +29.76%
UK excluding London average daily rate £160 £135 £135
% change year-on-year
+18.51% -
Number of hourly rates quoted 4 5 10
Average hourly rate £16.00 £14.00 £14.50
Average hourly rate % change year-on-year
+14.28% -3.44%
90% offered a hourly rate of more than £14.95 £13.50 £13.90
10% offered a hourly rate of more than £16.06 £22.06 £15.10
UK excluding London average hourly rate £15.50 £14.00 £15.00
% change year-on-year
+10.71% -6.66%
Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
654 389 468
As % of all contract IT jobs located in Wales 91.85% 92.62% 91.59%
Number of daily rates quoted 406 229 218
Average daily rate £375 £325 £350
Average daily rate % change year-on-year
+15.38% -7.14%
90% offered a daily rate of more than £200 £200 £155
10% offered a daily rate of more than £500 £429 £483
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 24 24 31
Average hourly rate £16.00 £15.50 £14.50
Average hourly rate % change year-on-year
+3.22% +6.89%
90% offered a hourly rate of more than £11.08 £11.00 £10.85
10% offered a hourly rate of more than £25.00 £27.15 £28.25
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Desktop Support
UK

Desktop Support
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Wales

Desktop Support
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Wales region.

Desktop Support Daily Rate Trend in Wales

Desktop Support
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Wales region.

Desktop Support Hourly Rate Trend in Wales

Desktop Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales -19 6 £153 +11.92%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in Wales

For the 6 months to 18 April 2014, IT contractor jobs across the Wales region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 14 (77.78%) Windows
2 11 (61.11%) Windows 7
3 5 (27.78%) Windows XP
3 5 (27.78%) Active Directory
4 3 (16.67%) SC Cleared
4 3 (16.67%) Security Cleared
4 3 (16.67%) ITIL
5 2 (11.11%) Microsoft
5 2 (11.11%) ITIL Certification
5 2 (11.11%) Windows Server 2003
5 2 (11.11%) Windows Server 2008
5 2 (11.11%) Content Management
5 2 (11.11%) Document Management
5 2 (11.11%) Service Management
5 2 (11.11%) Video Conferencing
5 2 (11.11%) Unified Communications
6 1 (5.56%) Exchange Server 2010
6 1 (5.56%) PABX
6 1 (5.56%) Windows 8
6 1 (5.56%) Exchange Server 2013
6 1 (5.56%) Structured Cabling
6 1 (5.56%) Lync
6 1 (5.56%) Finance
6 1 (5.56%) Migration
6 1 (5.56%) AppSense
6 1 (5.56%) Asset Management
6 1 (5.56%) Business Analysis
6 1 (5.56%) Incident Management
6 1 (5.56%) QA
6 1 (5.56%) Problem Management

Desktop Support
Top Related IT Skills in Wales by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Wales region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) Exchange Server 2010
1 1 (5.56%) Exchange Server 2013
1 1 (5.56%) Lync
1 1 (5.56%) MS Exchange
Communications & Networking
1 2 (11.11%) Unified Communications
2 1 (5.56%) PABX
2 1 (5.56%) Structured Cabling
2 1 (5.56%) LAN
2 1 (5.56%) VoIP
2 1 (5.56%) Ethernet
2 1 (5.56%) TCP/IP
General
1 1 (5.56%) Finance
Miscellaneous
1 2 (11.11%) Video Conferencing
Operating Systems
1 14 (77.78%) Windows
2 11 (61.11%) Windows 7
3 5 (27.78%) Windows XP
4 2 (11.11%) Windows Server 2003
4 2 (11.11%) Windows Server 2008
5 1 (5.56%) Windows 8
Processes & Methodologies
1 3 (16.67%) ITIL
2 2 (11.11%) Content Management
2 2 (11.11%) Document Management
2 2 (11.11%) Service Management
3 1 (5.56%) Migration
3 1 (5.56%) Asset Management
3 1 (5.56%) Business Analysis
3 1 (5.56%) Incident Management
3 1 (5.56%) Problem Management
3 1 (5.56%) Configuration Management
Qualifications
1 3 (16.67%) SC Cleared
1 3 (16.67%) Security Cleared
2 2 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.56%) QA
System Software
1 5 (27.78%) Active Directory
2 1 (5.56%) XenApp
Systems Management
1 1 (5.56%) SCCM
Vendors
1 2 (11.11%) Microsoft
2 1 (5.56%) AppSense
2 1 (5.56%) HP
2 1 (5.56%) Citrix
2 1 (5.56%) Cisco