The table below looks at the statistics for the Desktop Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 204 177 194
Rank change year-on-year
-27 +17
Contract jobs requiring a Desktop Support 514 559 460
As % of all contract IT jobs located in the UK 1.03% 1.14% 1.01%
As % of the Job Titles category 1.11% 1.24% 1.09%
Number of daily rates quoted 238 210 147
Average daily rate
Keep up to 90%
of your Daily Rate
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£160 £160 £165
Average daily rate % change year-on-year
- -3.03%
90% offered a daily rate of more than £105 £110 £105
10% offered a daily rate of more than £230 £263 £305
UK excluding London average daily rate £145 £140 £150
% change year-on-year
+3.57% -6.66%
Number of hourly rates quoted 162 202 185
Average hourly rate £15.73 £15.93 £16.00
Average hourly rate % change year-on-year
-1.25% -0.46%
90% offered a hourly rate of more than £12.00 £12.09 £12.00
10% offered a hourly rate of more than £21.00 £22.45 £21.15
UK excluding London average hourly rate £14.75 £15.00 £15.00
% change year-on-year
-1.66% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46318 45203 42184
As % of all contract IT jobs located in the UK 92.45% 92.55% 92.88%
Number of daily rates quoted 29063 26904 23919
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.82%
90% offered a daily rate of more than £240 £225 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1785 1961 2473
Average hourly rate £16.50 £17.48 £18.50
Average hourly rate % change year-on-year
-5.57% -5.54%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 28 January 2015.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 28 January 2015.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 472 £163 -1.51% 78
London +9 211 £171 -14.37% 38
South East -38 89 £150 - 14
City of London +20 58 £175 -23.16% 9
East of England +13 47 £170 +9.67% 7
West Midlands +13 34 £123 +22.50% 4
Hampshire -10 27 £148 -13.23% 1
North West -14 26 £160 +23.07% 3
South West -31 25 £120 -20.00% 11
Cambridgeshire +2 20 £170 +3.03% 2
Yorkshire -15 19 £140 +19.14% 1
Surrey +9 17 £150 -23.07% 4
West Yorkshire +6 17 £140 +12.00% 1
Scotland -17 15 £101 -8.78% 1
Berkshire -18 15 £143 -13.63% 3
East Midlands +15 14 £153 +8.92%
Norfolk +6 13 £175 +52.17%
Wales -17 12 £140 -6.66% 1
Warwickshire +8 11 £155 -
Northern Ireland - 11 £103 -
County Antrim - 11 £103 -
Belfast - 11 £103 -
Cambridge +5 10 £170 - 1
North East -11 10 £90 -67.68%
Basingstoke +9 9 £158 +5.00%
Reading +4 9 £235 +70.90% 1
Manchester -4 9 £140 +75.00% 1
Leeds -6 9 £130 +4.00% 1
Buckinghamshire -14 9 £120 -11.11% 3
Peterborough -3 8 £163 -1.51% 1

Desktop Support
Top 30 Related IT Skills

For the 6 months to 28 January 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 851 (77.29%) Windows
2 566 (51.41%) Windows 7
3 461 (41.87%) Active Directory
4 398 (36.15%) Microsoft
5 379 (34.42%) MS Office
6 339 (30.79%) Windows XP
7 201 (18.26%) ITIL
8 194 (17.62%) Blackberry
9 177 (16.08%) Citrix
10 159 (14.44%) MS Excel
11 152 (13.81%) MS Exchange
12 143 (12.99%) Windows Server 2008
13 137 (12.44%) Finance
14 128 (11.63%) Security Cleared
15 120 (10.90%) SCCM
16 106 (9.63%) Windows Server 2003
17 105 (9.54%) SC Cleared
18 103 (9.36%) SLA
19 95 (8.63%) VMware
20 93 (8.45%) Windows 8
21 89 (8.08%) Microsoft Certification
22 79 (7.18%) LAN
23 78 (7.08%) Banking
23 78 (7.08%) Analytical Skills
24 76 (6.90%) TCP/IP
25 65 (5.90%) IBM Notes
25 65 (5.90%) Lotus
25 65 (5.90%) Apple
26 63 (5.72%) HP
27 60 (5.45%) WAN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 28 January 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 152 (13.81%) MS Exchange
2 65 (5.90%) IBM Notes
3 60 (5.45%) Exchange Server 2010
4 58 (5.27%) SharePoint
4 58 (5.27%) Blackberry Enterprise Server
5 37 (3.36%) Exchange Server 2003
6 33 (3.00%) Lync
7 23 (2.09%) Exchange Server 2007
8 12 (1.09%) SharePoint 2013
9 9 (0.82%) Exchange Server 2013
10 3 (0.27%) WorkSite
10 3 (0.27%) BizTalk Server
10 3 (0.27%) Site Server
10 3 (0.27%) IIS
11 2 (0.18%) Lotus Domino
11 2 (0.18%) OpenStack
12 1 (0.091%) WebSphere
12 1 (0.091%) Captiva
12 1 (0.091%) SharePoint 2010
12 1 (0.091%) Documentum
Applications
1 379 (34.42%) MS Office
2 159 (14.44%) MS Excel
3 8 (0.73%) MS PowerPoint
4 5 (0.45%) Adobe Creative Suite
4 5 (0.45%) MS Visio
5 3 (0.27%) Spreadsheet
5 3 (0.27%) MS Project
6 2 (0.18%) Acrobat
7 1 (0.091%) AutoCAD
7 1 (0.091%) Photoshop
7 1 (0.091%) Adobe Illustrator
7 1 (0.091%) S-PLUS
Business Applications
1 5 (0.45%) Eikon
2 4 (0.36%) Remedy ITSM
3 2 (0.18%) Dynamics CRM
3 2 (0.18%) assyst
4 1 (0.091%) SAP Oil and Gas
4 1 (0.091%) Dynamics NAV
4 1 (0.091%) Dynamics AX
4 1 (0.091%) Cerner Millennium
4 1 (0.091%) SAP ERP
4 1 (0.091%) SAP BPC
4 1 (0.091%) ReMetrica
4 1 (0.091%) Agresso
Cloud Services
1 22 (2.00%) Office 365
2 6 (0.54%) Google Apps
3 2 (0.18%) IaaS
3 2 (0.18%) SaaS
Communications & Networking
1 79 (7.18%) LAN
2 76 (6.90%) TCP/IP
3 60 (5.45%) WAN
4 50 (4.54%) VPN
5 48 (4.36%) DNS
6 44 (4.00%) DHCP
7 28 (2.54%) Internet
8 25 (2.27%) Firewall
9 19 (1.73%) VoIP
10 16 (1.45%) Wireless
11 15 (1.36%) Wi-Fi
12 12 (1.09%) 3G
13 9 (0.82%) Broadband
14 8 (0.73%) SAN
15 7 (0.64%) IP Telephony
16 5 (0.45%) VLAN
17 4 (0.36%) SMTP
17 4 (0.36%) LDAP
18 3 (0.27%) iSCSI
18 3 (0.27%) Network Security
Database & Business Intelligence
1 13 (1.18%) SQL Server
2 3 (0.27%) SQL Server 2008
3 2 (0.18%) DTS
4 1 (0.091%) SQL Server 2005
4 1 (0.091%) SQL Server 2012
4 1 (0.091%) FileMaker
4 1 (0.091%) MySQL
Development Applications
1 4 (0.36%) Visual Studio
2 2 (0.18%) MSI
3 1 (0.091%) Dreamweaver
General
1 137 (12.44%) Finance
2 78 (7.08%) Banking
3 19 (1.73%) Investment Banking
4 17 (1.54%) Law
5 16 (1.45%) Legal
5 16 (1.45%) Back Office
6 13 (1.18%) Retail
6 13 (1.18%) Telecoms
7 12 (1.09%) Manufacturing
8 9 (0.82%) Retail Banking
8 9 (0.82%) Financial Institution
9 6 (0.54%) Military
10 5 (0.45%) French Language
10 5 (0.45%) Advertising
11 4 (0.36%) Multimedia
11 4 (0.36%) Games
12 3 (0.27%) Local Government
12 3 (0.27%) Mandarin Language
12 3 (0.27%) Cantonese Language
12 3 (0.27%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (1.00%) Application Packaging
2 6 (0.54%) OLE
3 4 (0.36%) LAMP
4 3 (0.27%) HTML
4 3 (0.27%) X-Windows
5 2 (0.18%) MAPI
5 2 (0.18%) .NET
5 2 (0.18%) COM
6 1 (0.091%) Software Packaging
Miscellaneous
1 194 (17.62%) Blackberry
2 78 (7.08%) Analytical Skills
3 42 (3.81%) iPhone
4 35 (3.18%) NHS
5 34 (3.09%) iPad
6 22 (2.00%) Smartphone
7 19 (1.73%) Thin Client
7 19 (1.73%) PDA
7 19 (1.73%) Fat Client
8 18 (1.63%) CMDB
8 18 (1.63%) Video Conferencing
9 12 (1.09%) FMCG
10 9 (0.82%) Handset
11 7 (0.64%) Management Information System
12 6 (0.54%) Hedge funds
13 4 (0.36%) Computer Science
13 4 (0.36%) Statistics
13 4 (0.36%) SecurID
14 3 (0.27%) PKI
14 3 (0.27%) Mathematics
Operating Systems
1 851 (77.29%) Windows
2 566 (51.41%) Windows 7
3 339 (30.79%) Windows XP
4 143 (12.99%) Windows Server 2008
5 106 (9.63%) Windows Server 2003
6 93 (8.45%) Windows 8
7 45 (4.09%) Mac OS X
8 42 (3.81%) Windows Server 2012
9 39 (3.54%) Windows Vista
10 37 (3.36%) Apple iOS
11 31 (2.82%) Android
12 30 (2.72%) Linux
13 17 (1.54%) UNIX
13 17 (1.54%) Windows 2000
14 15 (1.36%) Windows 2000 Server
15 11 (1.00%) Red Hat Enterprise Linux
16 9 (0.82%) CentOS
17 7 (0.64%) Windows Mobile
17 7 (0.64%) Mac OS
18 4 (0.36%) Windows NT
Processes & Methodologies
1 201 (18.26%) ITIL
2 56 (5.09%) Migration
3 37 (3.36%) Incident Management
4 33 (3.00%) Problem Management
4 33 (3.00%) Service Delivery
5 31 (2.82%) Service Management
6 23 (2.09%) Change Management
7 22 (2.00%) Asset Management
8 17 (1.54%) Data Protection
9 16 (1.45%) Security Management
10 15 (1.36%) Line Management
11 14 (1.27%) ITSM
11 14 (1.27%) Disaster Recovery
12 13 (1.18%) Time Management
13 12 (1.09%) User Acceptance Testing
13 12 (1.09%) Configuration Management
14 11 (1.00%) Project Management
15 9 (0.82%) Coaching
15 9 (0.82%) CRM
16 8 (0.73%) E-Commerce
Programming Languages
1 33 (3.00%) SQL
2 26 (2.36%) Java
3 25 (2.27%) PowerShell
4 7 (0.64%) VBScript
5 6 (0.54%) VB
5 6 (0.54%) C
6 3 (0.27%) VBA
7 2 (0.18%) Perl
7 2 (0.18%) PHP
7 2 (0.18%) Python
7 2 (0.18%) Bourne shell
7 2 (0.18%) Korn
8 1 (0.091%) Bash Shell
Qualifications
1 128 (11.63%) Security Cleared
2 105 (9.54%) SC Cleared
3 89 (8.08%) Microsoft Certification
4 48 (4.36%) MCSE
5 46 (4.18%) MCP
6 36 (3.27%) Degree
7 33 (3.00%) A+ Certification
8 25 (2.27%) MCITP
9 21 (1.91%) MCSA
10 16 (1.45%) ITIL Certification
11 14 (1.27%) MCDST
12 9 (0.82%) MCTS
12 9 (0.82%) Dell Certification
12 9 (0.82%) Cisco Certification
12 9 (0.82%) CCNA
13 6 (0.54%) Network+ Certification
14 4 (0.36%) CTC Cleared
15 3 (0.27%) DV Cleared
16 2 (0.18%) CCNP
16 2 (0.18%) IBM Certification
Quality Assurance & Compliance
1 103 (9.36%) SLA
2 4 (0.36%) COBIT
3 3 (0.27%) QA
4 1 (0.091%) Dodd-Frank
4 1 (0.091%) TickIT
4 1 (0.091%) Sarbanes-Oxley
System Software
1 461 (41.87%) Active Directory
2 41 (3.72%) VMware Infrastructure
3 33 (3.00%) XenApp
4 16 (1.45%) Microsoft App-V
5 14 (1.27%) XenDesktop
5 14 (1.27%) Hyper-V
6 6 (0.54%) VMware ESX
6 6 (0.54%) VMware ESXi
6 6 (0.54%) vSphere
6 6 (0.54%) Xen
7 4 (0.36%) VMware Workstation
8 3 (0.27%) Firmware
9 2 (0.18%) NFS
9 2 (0.18%) Terminal Services
9 2 (0.18%) VirtualBox
10 1 (0.091%) Citrix Presentation Server
10 1 (0.091%) UAG
10 1 (0.091%) XenServer
Systems Management
1 120 (10.90%) SCCM
2 10 (0.91%) WSUS
3 9 (0.82%) Norton AntiVirus
4 7 (0.64%) SCOM
4 7 (0.64%) Backup Exec
4 7 (0.64%) DameWare
5 5 (0.45%) ServiceCenter
5 5 (0.45%) Systems Management Server (SMS)
6 4 (0.36%) OpenView Configuration Management
7 3 (0.27%) Casper Suite
7 3 (0.27%) Unicenter
7 3 (0.27%) NetBackup
8 2 (0.18%) ZENworks
8 2 (0.18%) Nagios
8 2 (0.18%) FreeIPA
8 2 (0.18%) Symantec Endpoint Protection
8 2 (0.18%) BMC Marimba
9 1 (0.091%) WMI
9 1 (0.091%) HP SIM
9 1 (0.091%) Cisco CUCM
Vendors
1 398 (36.15%) Microsoft
2 177 (16.08%) Citrix
3 95 (8.63%) VMware
4 65 (5.90%) Lotus
4 65 (5.90%) Apple
5 63 (5.72%) HP
6 46 (4.18%) Cisco
7 41 (3.72%) Symantec
8 34 (3.09%) Dell
9 30 (2.72%) Remedy
10 26 (2.36%) Reuters
11 23 (2.09%) Bloomberg
12 19 (1.73%) Avaya
13 18 (1.63%) Sophos
14 16 (1.45%) SAP
14 16 (1.45%) Wyse
15 15 (1.36%) McAfee
16 14 (1.27%) Adobe
17 12 (1.09%) LANDesk
17 12 (1.09%) ServiceNow
Glasgow
Hays IT - Uk Posting account
Rate: £80.00 - £90.00 per day
Posted: 17 hours ago
Swindon, Wiltshire
Roc Search
Posted: Yesterday
Coventry, West Midlands (County)
LA International
Rate: £140 - £150 per day
Posted: Yesterday
West London
Kelway Ltd
Rate: £160 per day
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Ashdown IT
Rate: £24 - £25 per hour
Posted: Yesterday
Wiltshire
Opus Recruitment Solutions Ltd
Rate: £10 - £14 per hour
Posted: 2 days ago
South West London
Marcus Donald People
Rate: £80 - £100 per day
Posted: 2 days ago
Warrington, Cheshire
Kelway Ltd
Rate: From £160 to £160 per hour £160.00 Day Rate
Posted: 3 days ago
Bournemouth, Dorset
Austin Fraser
Rate: £160 - £170 per day
Posted: 5 days ago
North West London
Connectus
Rate: £14 - £17.5 per hour
Posted: 5 days ago
Milton Keynes, Buckinghamshire
LA International
Posted: 5 days ago
Berkshire
Roc Search
Posted: 6 days ago
London
Certes Computing Ltd
Rate: £18 - £19 per hour
Posted: 6 days ago
London
Marcus Donald People
Rate: £20 - £23 per hour
Posted: 6 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £100 - £140 per day
Posted: 6 days ago
London
I4 Recruitment
Rate: £200 - 250 per day
Posted: 13 days ago
Peterborough
Quantica Technology - London
Rate: £150 - £175 per day
Posted: 14 days ago
Watford
Hays IT - Uk Posting account
Rate: £12.00 - £15.00 per hour
Posted: 15 days ago
Telford, Shropshire
Telford Wrekin Council
Rate: From £22,443 to £23,945 per annum
Posted: 16 days ago
Havant
Austin Fraser Limited
Rate: £20 - £24 per day + DOE
Posted: 17 days ago