The table below looks at the statistics for the Desktop Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 201 218 202
Rank change year-on-year
+17 -16
Contract jobs requiring a Desktop Support 581 473 555
As % of all contract IT jobs located in the UK 1.03% 0.89% 0.96%
As % of the Job Titles category 1.12% 0.96% 1.03%
Number of daily rates quoted 253 153 183
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £175 £165
Average daily rate % change year-on-year
-8.57% +6.06%
90% offered a daily rate of more than £110 £103 £110
10% offered a daily rate of more than £250 £268 £300
UK excluding London average daily rate £155 £170 £140
% change year-on-year
-8.82% +21.42%
Number of hourly rates quoted 158 168 183
Average hourly rate £16.00 £15.80 £15.75
Average hourly rate % change year-on-year
+1.26% +0.31%
90% offered a hourly rate of more than £12.50 £12.47 £11.34
10% offered a hourly rate of more than £22.00 £22.55 £22.00
UK excluding London average hourly rate £15.50 £15.50 £14.50
% change year-on-year
- +6.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52042 49402 53772
As % of all contract IT jobs located in the UK 92.34% 92.67% 92.83%
Number of daily rates quoted 31512 29330 30174
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 2002 2126 2663
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.41
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 22 August 2014.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 22 August 2014.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 532 £165 -5.71% 72
London +15 209 £160 -8.57% 38
South East +24 120 £165 -8.33% 19
North West +38 65 £200 +25.98% 3
City of London +35 65 £220 +10.00% 15
East of England -21 38 £124 -22.65% 2
West Midlands -8 30 £150 +27.65% 2
Hampshire -10 30 £200 - 5
Scotland -10 29 £110 +8.37% 3
South West -40 25 £185 +23.33% 1
Manchester +4 23 £190 +10.94%
Surrey +12 19 £150 -4.76% 1
Yorkshire +3 18 £199 +28.22% 6
Birmingham +16 17 £150 - 1
West Sussex +13 17 £128 -27.14% 3
East Midlands +9 16 £120 -26.15%
Berkshire +10 15 £300 +57.89% 5
East Sussex +5 13 £110 -
Reading +23 12 £275 +37.50% 4
Oxfordshire +10 12 £208 -
Cambridgeshire -2 11 £118 -32.85% 1
Hertfordshire -11 10 £96 -35.83%
Edinburgh -19 10 £130 +44.44% 2
Liverpool - 10 £200 -
Merseyside - 10 £200 -
Aberdeen +10 9 £110 -16.98%
Cheshire -3 9 - - 2
South Yorkshire +4 8 - -
Northamptonshire +4 7 £118 -
Buckinghamshire -7 7 £170 +0.74% 2

Desktop Support
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 892 (79.29%) Windows
2 621 (55.20%) Windows 7
3 511 (45.42%) Active Directory
4 433 (38.49%) Windows XP
5 413 (36.71%) MS Office
6 408 (36.27%) Microsoft
7 196 (17.42%) ITIL
8 195 (17.33%) Citrix
9 175 (15.56%) Blackberry
10 168 (14.93%) Security Cleared
11 163 (14.49%) SCCM
11 163 (14.49%) MS Excel
12 158 (14.04%) Windows Server 2008
13 153 (13.60%) SC Cleared
14 146 (12.98%) MS Exchange
15 142 (12.62%) Windows Server 2003
16 136 (12.09%) Finance
17 102 (9.07%) SLA
18 85 (7.56%) Windows Vista
19 83 (7.38%) VMware
20 67 (5.96%) TCP/IP
21 66 (5.87%) Microsoft Certification
22 64 (5.69%) LAN
23 62 (5.51%) Windows 8
24 61 (5.42%) Apple
25 59 (5.24%) Cisco
26 54 (4.80%) Incident Management
27 53 (4.71%) HP
27 53 (4.71%) Banking
28 51 (4.53%) VMware Infrastructure

Desktop Support
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 146 (12.98%) MS Exchange
2 48 (4.27%) Blackberry Enterprise Server
3 43 (3.82%) IBM Notes
4 38 (3.38%) Exchange Server 2010
5 30 (2.67%) Exchange Server 2003
6 29 (2.58%) Exchange Server 2007
7 28 (2.49%) SharePoint
8 24 (2.13%) Lync
9 6 (0.53%) Lotus Domino
9 6 (0.53%) WorkSite
10 5 (0.44%) Exchange Server 2013
10 5 (0.44%) SharePoint 2013
11 1 (0.089%) SharePoint 2010
11 1 (0.089%) SharePoint Server
11 1 (0.089%) Captiva
11 1 (0.089%) GroupWise
11 1 (0.089%) Site Server
11 1 (0.089%) IIS
11 1 (0.089%) Documentum
Applications
1 413 (36.71%) MS Office
2 163 (14.49%) MS Excel
3 16 (1.42%) MS PowerPoint
4 12 (1.07%) MS Visio
5 11 (0.98%) MS Project
6 7 (0.62%) Acrobat
7 3 (0.27%) AutoCAD
8 2 (0.18%) Pro/ENGINEER
9 1 (0.089%) Adobe Captivate
9 1 (0.089%) Adobe Illustrator
9 1 (0.089%) Photoshop
Business Applications
1 6 (0.53%) Dynamics NAV
2 5 (0.44%) assyst
3 3 (0.27%) Dynamics AX
4 1 (0.089%) Eikon
4 1 (0.089%) Magento
4 1 (0.089%) 3000 Xtra
4 1 (0.089%) ReMetrica
4 1 (0.089%) Sage 300 ERP
4 1 (0.089%) LatentZero
4 1 (0.089%) Cerner Millennium
4 1 (0.089%) Summit
4 1 (0.089%) Oracle CRM
4 1 (0.089%) BPCS
Cloud Services
1 22 (1.96%) Office 365
2 3 (0.27%) Google Apps
3 2 (0.18%) SaaS
4 1 (0.089%) Cloud Computing
4 1 (0.089%) IaaS
Communications & Networking
1 67 (5.96%) TCP/IP
2 64 (5.69%) LAN
3 48 (4.27%) VPN
4 47 (4.18%) DNS
5 46 (4.09%) DHCP
6 36 (3.20%) WAN
7 27 (2.40%) Internet
7 27 (2.40%) Wireless
8 24 (2.13%) 3G
9 21 (1.87%) VoIP
10 19 (1.69%) Wi-Fi
10 19 (1.69%) Firewall
11 14 (1.24%) IP Telephony
12 7 (0.62%) SMS
13 5 (0.44%) Broadband
13 5 (0.44%) HTTP
13 5 (0.44%) SSL
14 4 (0.36%) Nortel Meridian
15 3 (0.27%) NAS
15 3 (0.27%) SAN
Database & Business Intelligence
1 11 (0.98%) SQL Server
2 3 (0.27%) DTS
3 1 (0.089%) Oracle Database
3 1 (0.089%) SQL Server 2005
3 1 (0.089%) SQL Server 2008
3 1 (0.089%) EDRMS
3 1 (0.089%) EDMS
3 1 (0.089%) Crystal Reports
Development Applications
1 5 (0.44%) MSI
2 2 (0.18%) Toad
3 1 (0.089%) ProC
General
1 136 (12.09%) Finance
2 53 (4.71%) Banking
3 29 (2.58%) Legal
4 19 (1.69%) Financial Institution
4 19 (1.69%) Law
5 16 (1.42%) Telecoms
6 13 (1.16%) Investment Banking
7 12 (1.07%) Back Office
8 11 (0.98%) Retail
9 7 (0.62%) Manufacturing
10 4 (0.36%) Advertising
10 4 (0.36%) Front Office
10 4 (0.36%) Mandarin Language
10 4 (0.36%) Local Government
11 3 (0.27%) Cantonese Language
12 2 (0.18%) French Language
12 2 (0.18%) German Language
12 2 (0.18%) Marketing
13 1 (0.089%) Multimedia
13 1 (0.089%) Greek Language
Libraries, Frameworks & Software Standards
1 28 (2.49%) Application Packaging
2 7 (0.62%) OLE
3 5 (0.44%) Software Packaging
4 1 (0.089%) Flash
4 1 (0.089%) DCOM
4 1 (0.089%) HTML
4 1 (0.089%) .NET
4 1 (0.089%) WAP
Miscellaneous
1 175 (15.56%) Blackberry
2 41 (3.64%) iPhone
3 28 (2.49%) Video Conferencing
4 25 (2.22%) iPad
5 20 (1.78%) Thin Client
5 20 (1.78%) Fat Client
6 19 (1.69%) Handset
7 14 (1.24%) NHS
7 14 (1.24%) Hedge funds
7 14 (1.24%) PDA
8 12 (1.07%) Management Information System
9 7 (0.62%) CMDB
10 6 (0.53%) Smartcard
11 5 (0.44%) Firmware
12 3 (0.27%) Fixed Income
12 3 (0.27%) Client/Server
13 2 (0.18%) EPoS
13 2 (0.18%) GIS
13 2 (0.18%) Derivative
13 2 (0.18%) Smartphone
Operating Systems
1 892 (79.29%) Windows
2 621 (55.20%) Windows 7
3 433 (38.49%) Windows XP
4 158 (14.04%) Windows Server 2008
5 142 (12.62%) Windows Server 2003
6 85 (7.56%) Windows Vista
7 62 (5.51%) Windows 8
8 32 (2.84%) Windows Server 2012
8 32 (2.84%) Windows 2000
9 31 (2.76%) Mac OS X
10 27 (2.40%) Android
10 27 (2.40%) Apple iOS
11 15 (1.33%) Linux
12 12 (1.07%) Windows 2000 Server
13 9 (0.80%) Mac OS
14 7 (0.62%) UNIX
15 6 (0.53%) Windows Mobile
16 4 (0.36%) Windows Phone
17 2 (0.18%) Windows NT
17 2 (0.18%) HPUX
Processes & Methodologies
1 196 (17.42%) ITIL
2 54 (4.80%) Incident Management
3 42 (3.73%) Service Management
3 42 (3.73%) Migration
4 41 (3.64%) Software Deployment
5 32 (2.84%) Service Delivery
6 22 (1.96%) Asset Management
7 21 (1.87%) Change Management
8 20 (1.78%) Problem Management
9 16 (1.42%) ITSM
9 16 (1.42%) Project Management
10 15 (1.33%) Configuration Management
11 12 (1.07%) User Acceptance Testing
12 10 (0.89%) TQM
12 10 (0.89%) Change Control
13 9 (0.80%) Time Management
13 9 (0.80%) Security Management
14 6 (0.53%) CRM
14 6 (0.53%) Business Continuity
14 6 (0.53%) Information Security
Programming Languages
1 15 (1.33%) SQL
2 8 (0.71%) PowerShell
3 6 (0.53%) VB
4 5 (0.44%) VBA
5 4 (0.36%) VBScript
5 4 (0.36%) Java
6 3 (0.27%) C
7 1 (0.089%) Bourne shell
7 1 (0.089%) Korn
7 1 (0.089%) Shell Script
7 1 (0.089%) C#
7 1 (0.089%) JavaScript
7 1 (0.089%) Perl
7 1 (0.089%) PHP
Qualifications
1 168 (14.93%) Security Cleared
2 153 (13.60%) SC Cleared
3 66 (5.87%) Microsoft Certification
4 43 (3.82%) MCP
5 28 (2.49%) MCSE
6 24 (2.13%) Degree
7 13 (1.16%) MCSA
8 11 (0.98%) A+ Certification
9 10 (0.89%) ITIL Certification
9 10 (0.89%) MCTS
10 9 (0.80%) MCDST
10 9 (0.80%) MCITP
11 5 (0.44%) DV Cleared
12 3 (0.27%) ITIL Foundation Certificate
12 3 (0.27%) CTC Cleared
12 3 (0.27%) HNC
13 2 (0.18%) Dell Certification
14 1 (0.089%) VMware Certified Professional (VCP)
14 1 (0.089%) MOS
14 1 (0.089%) BC Cleared
Quality Assurance & Compliance
1 102 (9.07%) SLA
2 6 (0.53%) QA
3 3 (0.27%) ISO 9001
4 2 (0.18%) Sarbanes-Oxley
4 2 (0.18%) ISO/IEC 27001
5 1 (0.089%) ISO 14001
System Software
1 511 (45.42%) Active Directory
2 51 (4.53%) VMware Infrastructure
3 40 (3.56%) Microsoft App-V
4 21 (1.87%) XenApp
5 15 (1.33%) Terminal Services
6 11 (0.98%) XenDesktop
7 5 (0.44%) VMware ESX
8 4 (0.36%) Citrix Presentation Server
8 4 (0.36%) VMware ESXi
9 3 (0.27%) vSphere
10 2 (0.18%) Terminal Server
10 2 (0.18%) VMware Workstation
10 2 (0.18%) Hyper-V
11 1 (0.089%) Xen
11 1 (0.089%) VMware Server
11 1 (0.089%) NFS
Systems Management
1 163 (14.49%) SCCM
2 11 (0.98%) Norton AntiVirus
3 8 (0.71%) DameWare
4 6 (0.53%) Systems Management Server (SMS)
4 6 (0.53%) Symantec Endpoint Protection
5 5 (0.44%) Symantec Enterprise Vault
6 3 (0.27%) McAfee ePO
6 3 (0.27%) WSUS
6 3 (0.27%) SCOM
6 3 (0.27%) Unicenter
7 2 (0.18%) ARCserve
7 2 (0.18%) NetBackup
7 2 (0.18%) Backup Exec
7 2 (0.18%) WMI
8 1 (0.089%) PureDisk
8 1 (0.089%) Cisco CUCM
8 1 (0.089%) Business Desktop Deployment
8 1 (0.089%) MIMEsweeper
8 1 (0.089%) Nagios
8 1 (0.089%) ZENworks
Vendors
1 408 (36.27%) Microsoft
2 195 (17.33%) Citrix
3 83 (7.38%) VMware
4 61 (5.42%) Apple
5 59 (5.24%) Cisco
6 53 (4.71%) HP
7 45 (4.00%) Lotus
8 34 (3.02%) Bloomberg
9 33 (2.93%) CA
9 33 (2.93%) Dell
10 31 (2.76%) AppSense
11 29 (2.58%) Symantec
12 27 (2.40%) Lumension
13 23 (2.04%) Reuters
14 21 (1.87%) Remedy
15 20 (1.78%) Altiris
16 13 (1.16%) Adobe
17 12 (1.07%) Oracle
18 11 (0.98%) Avaya
19 10 (0.89%) McAfee
Uxbridge, Middlesex
Lorien Resourcing
Rate: £150 - £180 per day
Posted: 12 hours ago
Ashford, Kent
Global Technology Solutions Ltd
Rate: £15.77 per hour
Posted: 12 hours ago
Wakefield, West Yorkshire
Global Technology Solutions Ltd
Rate: £10.00 - £11.00 per hour
Posted: 19 hours ago
City, London
Roc Search
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Rate: £180.00 per annum
Posted: Yesterday
Buckinghamshire
Capita Resourcing - IT Resourcing
Rate: £200 - £250 per day
Posted: Yesterday
City, London
Capita Resourcing - IT Resourcing
Rate: £200 - £250 per day
Posted: Yesterday
Kent
Claremont Consulting Limited
Rate: £200 - £250 per day
Posted: 2 days ago
Horley, Surrey
Global Technology Solutions Ltd
Rate: £15.77 per hour
Posted: 2 days ago
London
Argyll Scott
Rate: £175 - £200 per day
Posted: 2 days ago
London
Computer Futures
Rate: competitive
Posted: 3 days ago
London
Roc Search
Posted: 4 days ago
Blackburn, Lancashire
CRL
Rate: From £130 to £180 per day
Posted: 4 days ago
Edinburgh, Midlothian
TEKsystems
Rate: £120 - £140 per day
Posted: 4 days ago
Belfast, County Antrim
Allied Worldwide
Posted: 8 days ago
London
Computer Futures
Rate: competitive
Posted: 11 days ago
Feltham
Computer Futures
Rate: competitive
Posted: 15 days ago
Edinburgh
Hays IT - Uk Posting account
Rate: £110.00 - £120.00 per day
Posted: 17 days ago
Portsmouth
Austin Fraser Limited
Rate: Negotiable
Posted: 21 days ago
Ipswich
Reed Technology - UK Posting Account
Rate: £12 - £13 per hour
Posted: 24 days ago