The table below looks at the statistics for the Desktop Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 219 207 221
Rank change year-on-year
-12 +14
Contract jobs requiring a Desktop Support 559 569 422
As % of all contract IT jobs located in the UK 1.00% 1.01% 0.88%
As % of the Job Titles category 1.08% 1.10% 0.96%
Number of daily rates quoted 255 207 127
Average daily rate
Keep up to 90%
of your Daily Rate
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£160 £160 £163
Average daily rate % change year-on-year
- -1.53%
90% offered a daily rate of more than £101 £110 £107
10% offered a daily rate of more than £237 £250 £300
UK excluding London average daily rate £160 £160 £135
% change year-on-year
- +18.51%
Number of hourly rates quoted 173 200 153
Average hourly rate £15.00 £16.00 £15.00
Average hourly rate % change year-on-year
-6.25% +6.66%
90% offered a hourly rate of more than £11.55 £12.50 £11.50
10% offered a hourly rate of more than £21.50 £21.75 £20.90
UK excluding London average hourly rate £13.94 £15.50 £14.00
% change year-on-year
-10.09% +10.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51719 51910 44155
As % of all contract IT jobs located in the UK 92.39% 92.37% 92.51%
Number of daily rates quoted 31426 31539 25286
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £248 £230 £238
10% offered a daily rate of more than £555 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2027 2080 2187
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.25 £17.50
% change year-on-year
-4.34% -1.42%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 21 April 2015.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 21 April 2015.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 500 £165 +3.12% 56
London +1 202 £165 +3.12% 21
South East -22 76 £170 +3.03% 16
North West -13 57 £215 +48.27% 5
South West +3 52 £139 -20.71% 5
City of London +25 48 £150 -9.09% 8
East of England +9 37 £104 -34.28% 8
West Midlands +1 33 £160 - 1
Scotland -6 32 £149 +52.56% 1
Berkshire +3 22 £178 +7.57% 2
Manchester 0 20 £165 +100.00% 2
Merseyside -1 19 £225 +50.00%
Yorkshire -27 18 £134 -10.83%
Liverpool +3 17 £225 +50.00%
Wales -4 15 £158 +3.27%
Surrey +6 13 £140 -18.84% 4
Bristol +4 13 £120 -35.13%
Hampshire -19 13 £140 +3.70% 3
Cambridgeshire +3 12 £104 -38.82% 4
North East +3 12 £100 -52.38%
East Midlands -9 12 £150 -9.09%
Reading +3 11 £95 -42.42%
West Yorkshire -10 11 £118 -21.66%
Gloucestershire -8 10 £210 +20.00% 3
West Sussex -13 10 £120 -25.00%
Devon +4 9 £176 +32.45% 2
Birmingham -1 9 £200 +42.85%
Wiltshire -2 9 - -
Swindon +6 8 - -
Cheshire -2 8 - - 3

Desktop Support
Top 30 Related IT Skills

For the 6 months to 21 April 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 838 (77.31%) Windows
2 554 (51.11%) Windows 7
3 484 (44.65%) Active Directory
4 408 (37.64%) Microsoft
5 338 (31.18%) MS Office
6 286 (26.38%) Windows XP
7 191 (17.62%) ITIL
8 170 (15.68%) Blackberry
9 158 (14.58%) Citrix
10 128 (11.81%) MS Excel
10 128 (11.81%) Windows Server 2008
11 124 (11.44%) SCCM
12 119 (10.98%) MS Exchange
13 114 (10.52%) Finance
14 100 (9.23%) Security Cleared
15 97 (8.95%) VMware
15 97 (8.95%) Windows Server 2003
16 93 (8.58%) Windows 8
17 84 (7.75%) SLA
17 84 (7.75%) LAN
18 79 (7.29%) Apple
19 76 (7.01%) Microsoft Certification
20 75 (6.92%) SC Cleared
21 64 (5.90%) WAN
21 64 (5.90%) Migration
22 61 (5.63%) TCP/IP
22 61 (5.63%) Analytical Skills
23 58 (5.35%) DHCP
24 57 (5.26%) DNS
24 57 (5.26%) Cisco

Desktop Support
Top Related IT Skills by Category

For the 6 months to 21 April 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 119 (10.98%) MS Exchange
2 57 (5.26%) Blackberry Enterprise Server
3 52 (4.80%) SharePoint
4 43 (3.97%) IBM Notes
5 42 (3.87%) Exchange Server 2010
6 40 (3.69%) Lync
7 20 (1.85%) Exchange Server 2003
8 13 (1.20%) Exchange Server 2007
9 8 (0.74%) Exchange Server 2013
10 6 (0.55%) SharePoint 2013
10 6 (0.55%) CMS
11 4 (0.37%) SharePoint 2010
12 3 (0.28%) IIS
13 2 (0.18%) Site Server
13 2 (0.18%) OpenStack
14 1 (0.092%) WebSphere
14 1 (0.092%) WorkSite
14 1 (0.092%) Lotus Domino
14 1 (0.092%) TeamSite
14 1 (0.092%) BizTalk Server
Applications
1 338 (31.18%) MS Office
2 128 (11.81%) MS Excel
3 8 (0.74%) MS Visio
4 7 (0.65%) Adobe Creative Suite
5 6 (0.55%) MS PowerPoint
6 3 (0.28%) MS Project
7 2 (0.18%) Acrobat
7 2 (0.18%) AutoCAD
8 1 (0.092%) S-PLUS
8 1 (0.092%) Spreadsheet
Business Applications
1 6 (0.55%) Eikon
2 5 (0.46%) Remedy ITSM
3 3 (0.28%) Dynamics AX
4 1 (0.092%) GoldMine
4 1 (0.092%) SAP ERP
4 1 (0.092%) Cerner Millennium
4 1 (0.092%) SAP BPC
4 1 (0.092%) Agresso
4 1 (0.092%) Oracle Applications
4 1 (0.092%) SAP Oil and Gas
4 1 (0.092%) Dynamics NAV
4 1 (0.092%) Dynamics CRM
Cloud Services
1 36 (3.32%) Office 365
2 6 (0.55%) Google Apps
3 1 (0.092%) IaaS
3 1 (0.092%) Google Cloud Platform
Communications & Networking
1 84 (7.75%) LAN
2 64 (5.90%) WAN
3 61 (5.63%) TCP/IP
4 58 (5.35%) DHCP
5 57 (5.26%) DNS
6 40 (3.69%) VPN
7 29 (2.68%) Firewall
8 28 (2.58%) Internet
9 23 (2.12%) VoIP
10 19 (1.75%) Wireless
11 11 (1.01%) Wi-Fi
12 9 (0.83%) IP Telephony
13 8 (0.74%) Network Security
14 7 (0.65%) VLAN
14 7 (0.65%) 3G
14 7 (0.65%) SAN
15 6 (0.55%) LDAP
16 5 (0.46%) Cisco ASA
17 4 (0.37%) Broadband
17 4 (0.37%) SSL
Database & Business Intelligence
1 10 (0.92%) FileMaker
2 9 (0.83%) MySQL
2 9 (0.83%) SQL Server
3 4 (0.37%) SQL Server 2008
4 3 (0.28%) DTS
5 1 (0.092%) SQL Server 2012
5 1 (0.092%) Oracle Database
5 1 (0.092%) Crystal Reports
5 1 (0.092%) IDOL
5 1 (0.092%) SQL Server 2005
Development Applications
1 4 (0.37%) Visual Studio
2 2 (0.18%) MSI
3 1 (0.092%) JIRA
3 1 (0.092%) Dreamweaver
General
1 114 (10.52%) Finance
2 54 (4.98%) Banking
3 19 (1.75%) Retail
4 18 (1.66%) Telecoms
5 16 (1.48%) Law
6 15 (1.38%) Legal
7 12 (1.11%) Manufacturing
8 10 (0.92%) Financial Institution
8 10 (0.92%) Back Office
8 10 (0.92%) Investment Banking
9 9 (0.83%) Retail Banking
10 5 (0.46%) French Language
10 5 (0.46%) Games
10 5 (0.46%) Spanish Language
11 3 (0.28%) Japanese Language
11 3 (0.28%) Local Government
11 3 (0.28%) Front Office
11 3 (0.28%) Advertising
11 3 (0.28%) Publishing
12 2 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (0.74%) Application Packaging
2 7 (0.65%) HTML
3 5 (0.46%) .NET
4 4 (0.37%) OLE
5 3 (0.28%) X-Windows
5 3 (0.28%) LAMP
5 3 (0.28%) COM
6 2 (0.18%) MAPI
6 2 (0.18%) Software Packaging
7 1 (0.092%) Flash
7 1 (0.092%) FIX Protocol
Miscellaneous
1 170 (15.68%) Blackberry
2 61 (5.63%) Analytical Skills
3 52 (4.80%) iPhone
4 41 (3.78%) iPad
5 35 (3.23%) NHS
6 20 (1.85%) Thin Client
6 20 (1.85%) Fat Client
7 19 (1.75%) PDA
8 15 (1.38%) Management Information System
8 15 (1.38%) Video Conferencing
8 15 (1.38%) Smartphone
9 14 (1.29%) CMDB
10 12 (1.11%) FMCG
11 7 (0.65%) Hedge funds
11 7 (0.65%) iSeries
12 6 (0.55%) Handset
13 5 (0.46%) Replication
13 5 (0.46%) Computer Science
14 4 (0.37%) Mathematics
14 4 (0.37%) SecurID
Operating Systems
1 838 (77.31%) Windows
2 554 (51.11%) Windows 7
3 286 (26.38%) Windows XP
4 128 (11.81%) Windows Server 2008
5 97 (8.95%) Windows Server 2003
6 93 (8.58%) Windows 8
7 56 (5.17%) Windows Server 2012
8 54 (4.98%) Mac OS X
9 39 (3.60%) Linux
9 39 (3.60%) Android
10 27 (2.49%) Apple iOS
11 26 (2.40%) Windows Vista
12 25 (2.31%) Windows 2000 Server
13 15 (1.38%) Mac OS X Server
13 15 (1.38%) Windows 2000
14 12 (1.11%) Red Hat Enterprise Linux
15 11 (1.01%) Mac OS
16 10 (0.92%) CentOS
16 10 (0.92%) UNIX
17 5 (0.46%) Windows Mobile
Processes & Methodologies
1 191 (17.62%) ITIL
2 64 (5.90%) Migration
3 38 (3.51%) Problem Management
4 32 (2.95%) Incident Management
5 31 (2.86%) Service Delivery
6 29 (2.68%) Service Management
7 21 (1.94%) Change Management
8 14 (1.29%) Project Management
9 11 (1.01%) Configuration Management
9 11 (1.01%) Data Protection
10 10 (0.92%) Infrastructure Management
10 10 (0.92%) Security Management
10 10 (0.92%) Asset Management
11 9 (0.83%) Software Deployment
12 8 (0.74%) Line Management
12 8 (0.74%) Coaching
12 8 (0.74%) Time Management
12 8 (0.74%) Document Management
13 7 (0.65%) CRM
13 7 (0.65%) Change Control
Programming Languages
1 42 (3.87%) SQL
2 19 (1.75%) Java
3 17 (1.57%) PowerShell
4 4 (0.37%) VBScript
5 2 (0.18%) VB
5 2 (0.18%) PHP
5 2 (0.18%) C
5 2 (0.18%) Python
6 1 (0.092%) Bash Shell
6 1 (0.092%) C#
6 1 (0.092%) VB.NET
6 1 (0.092%) T-SQL
Qualifications
1 100 (9.23%) Security Cleared
2 76 (7.01%) Microsoft Certification
3 75 (6.92%) SC Cleared
4 37 (3.41%) MCP
5 35 (3.23%) MCSE
5 35 (3.23%) Degree
6 23 (2.12%) A+ Certification
7 21 (1.94%) MCSA
8 20 (1.85%) MCITP
9 18 (1.66%) ITIL Certification
10 15 (1.38%) MCDST
11 12 (1.11%) MCTS
12 9 (0.83%) CCNA
12 9 (0.83%) Cisco Certification
13 4 (0.37%) DV Cleared
13 4 (0.37%) IBM Certification
14 3 (0.28%) Citrix Certification
14 3 (0.28%) MOS
14 3 (0.28%) VMware Certified Professional (VCP)
14 3 (0.28%) ACTC
Quality Assurance & Compliance
1 84 (7.75%) SLA
2 4 (0.37%) COBIT
3 1 (0.092%) QA
System Software
1 484 (44.65%) Active Directory
2 42 (3.87%) VMware Infrastructure
3 37 (3.41%) XenApp
4 17 (1.57%) Microsoft App-V
5 15 (1.38%) Hyper-V
6 13 (1.20%) XenDesktop
7 7 (0.65%) Terminal Services
8 6 (0.55%) vSphere
9 5 (0.46%) VMware ESXi
9 5 (0.46%) VMware ESX
9 5 (0.46%) VMware Workstation
10 4 (0.37%) Xen
11 3 (0.28%) Terminal Server
11 3 (0.28%) BitLocker
12 2 (0.18%) NDS
12 2 (0.18%) MetaFrame
12 2 (0.18%) VirtualBox
12 2 (0.18%) XenServer
13 1 (0.092%) Citrix Presentation Server
Systems Management
1 124 (11.44%) SCCM
2 11 (1.01%) WSUS
3 8 (0.74%) Norton AntiVirus
4 7 (0.65%) Casper Suite
5 6 (0.55%) SCOM
5 6 (0.55%) Systems Management Server (SMS)
5 6 (0.55%) Backup Exec
6 5 (0.46%) DameWare
7 3 (0.28%) OpenView Configuration Management
7 3 (0.28%) ZENworks
7 3 (0.28%) Unicenter
8 2 (0.18%) BMC Marimba
8 2 (0.18%) ServiceCenter
8 2 (0.18%) FreeIPA
8 2 (0.18%) Symantec Endpoint Protection
9 1 (0.092%) AirWatch
9 1 (0.092%) SCVMM
9 1 (0.092%) NetBackup
Vendors
1 408 (37.64%) Microsoft
2 158 (14.58%) Citrix
3 97 (8.95%) VMware
4 79 (7.29%) Apple
5 57 (5.26%) Cisco
6 48 (4.43%) HP
7 43 (3.97%) Lotus
8 36 (3.32%) Remedy
9 34 (3.14%) Dell
10 28 (2.58%) Reuters
10 28 (2.58%) Bloomberg
11 25 (2.31%) Adobe
12 20 (1.85%) McAfee
12 20 (1.85%) Symantec
12 20 (1.85%) Wyse
13 14 (1.29%) LANDesk
14 12 (1.11%) Sophos
14 12 (1.11%) Avaya
15 9 (0.83%) CheckPoint
15 9 (0.83%) Google
London
Marcus Donald People
Rate: £15 - £18 per hour
Posted: 14 hours ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Rate: £110 - 130 per day
Posted: 22 hours ago
Sandy, Bedfordshire
Square One Resources
Rate: Unspecified
Posted: 3 days ago
West Malling, Kent
Advantage XPO
Rate: £15 - £20 per hour
Posted: 4 days ago
Cambridge, Cambridgeshire
IT Connections
Rate: £25,000 to £30,000 (Pro Rata)
Posted: 4 days ago
East London
Marcus Donald People
Rate: £200 - £250 per day
Posted: 5 days ago
Cambridge, Cambridgeshire
The Bridge Ltd
Rate: From £20,000 to £30,000 per annum
Posted: 5 days ago
Hertfordshire
Marcus Donald People
Rate: £8 - £10 per hour
Posted: 5 days ago
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £175.00 per day + Please quote a daily rate
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Rate: £140 - £160 per day
Posted: 5 days ago
Belfast, County Antrim
TEKsystems
Rate: £100 - £110 per day
Posted: 6 days ago
Redhill, Surrey
Connectus
Rate: £13 - £16 per hour
Posted: 6 days ago
Barnstaple, Devon
Randstad Technologies
Rate: £0.00 per hour + Negotiable
Posted: 6 days ago
Edinburgh, Midlothian
Change Recruitment Group
Posted: 6 days ago
Stockport
Real Staffing
Rate: £10 - £12 per hour + competitive
Posted: 11 days ago
Oxfordshire
Hays IT - Uk Posting account
Rate: £15.00 - £22.00 per hour + Please quote an hourly rate
Posted: 18 days ago
Plymouth
Hays IT - Uk Posting account
Rate: £15.00 - £18.00 per hour
Posted: 20 days ago
Croydon
Austin Fraser Limited
Rate: £150 - £200 per day
Posted: 26 days ago
Cambridge
Interquest - IQ Public Sector
Rate: £15 - £16 per hour
Posted: 27 days ago