The statistics below represent IT contracts advertised across the UK that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Desktop Support
Rank 312 233 205
Rank change year-on-year
-79 -28
Contract jobs requiring a Desktop Support 405 557 585
As % of all contract IT jobs located in the UK 0.74% 1.01% 1.11%
As % of the Job Titles category 0.78% 1.07% 1.17%
Number of daily rates quoted 201 235 243
Median daily rate £160 £165 £160
Median daily rate % change year-on-year
-3.03% +3.12%
90% offered a daily rate of more than £110 £110 £110
10% offered a daily rate of more than £250 £250 £251
UK excluding London median daily rate £155 £160 £165
% change year-on-year
-3.12% -3.03%
Number of hourly rates quoted 85 190 177
Median hourly rate £15.00 £15.00 £16.50
Median hourly rate % change year-on-year
- -9.09%
90% offered a hourly rate of more than £11.10 £11.95 £12.00
10% offered a hourly rate of more than £20.00 £22.05 £21.00
UK excluding London median hourly rate £15.00 £14.50 £16.00
% change year-on-year
+3.44% -9.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51670 52282 49893
As % of all contract IT jobs located in the UK 94.76% 94.71% 94.50%
Number of daily rates quoted 33730 32289 30871
Median daily rate £425 £400 £395
Median daily rate % change year-on-year
+6.25% +1.26%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1487 2076 2100
Median hourly rate £18.00 £17.00 £17.00
Median hourly rate % change year-on-year
+5.88% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.33 £40.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

Desktop Support
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 28 May 2016.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 28 May 2016.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 377 £160 -3.03% 48
London -60 130 £160 -7.24% 22
South East -14 72 £135 -18.18% 12
East of England +8 39 £133 -3.63% 5
South West -30 33 £169 +31.06% 3
North East -33 32 £230 +130.00% 1
North West -29 30 £170 -18.07% 2
Tyne and Wear -36 29 £230 +130.00% 1
Newcastle upon Tyne -35 28 £230 +130.00% 1
Surrey -3 24 £145 -4.91% 1
West Midlands -3 23 £135 - 2
Cambridgeshire +13 15 £89 - 1
City of London +18 14 £148 -21.33% 8
Gloucestershire +11 14 £141 -31.09%
Berkshire -9 14 £133 -23.18% 1
Cheshire -2 13 £178 - 1
Manchester -20 13 £175 +9.37% 1
Wales +18 12 £120 -29.41% 1
Hampshire -9 12 £105 -40.00% 3
Oxfordshire +5 11 £135 -21.16% 2
Yorkshire +4 11 £125 +7.52% 1
South Wales +7 10 £113 -33.82% 1
West Yorkshire 0 10 £125 +8.69% 1
Hertfordshire -1 10 £220 +83.33% 2
Scotland -46 10 £140 +2.00% 1
East Midlands +14 9 £153 -32.22%
Leeds 0 9 £125 +8.69% 1
Peterborough +18 8 £88 -
Oxford +3 8 £135 -32.50%
Reading 0 8 £125 -13.79% 1

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 28 May 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 662 (80.54%) Windows
2 429 (52.19%) Windows 7
3 420 (51.09%) Active Directory
4 310 (37.71%) Microsoft
5 279 (33.94%) MS Office
6 184 (22.38%) ITIL
7 154 (18.73%) SCCM
8 149 (18.13%) Citrix
9 141 (17.15%) Windows Server
10 127 (15.45%) Windows XP
11 118 (14.36%) Finance
12 110 (13.38%) Blackberry
13 109 (13.26%) MS Excel
14 105 (12.77%) Windows 8
15 100 (12.17%) Microsoft Certification
16 99 (12.04%) Windows Server 2008
17 85 (10.34%) DNS
18 79 (9.61%) MS Exchange
18 79 (9.61%) Office 365
19 76 (9.25%) Apple
20 68 (8.27%) Windows Server 2003
21 67 (8.15%) TCP/IP
22 64 (7.79%) SLA
22 64 (7.79%) DHCP
23 63 (7.66%) VMware
24 59 (7.18%) MCP
24 59 (7.18%) MCSE
24 59 (7.18%) XenApp
25 56 (6.81%) Security Cleared
25 56 (6.81%) Apple iOS

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (9.61%) MS Exchange
2 47 (5.72%) Blackberry Enterprise Server
3 30 (3.65%) Exchange Server 2010
4 25 (3.04%) Skype for Business
5 16 (1.95%) IBM Notes
6 13 (1.58%) SharePoint
7 11 (1.34%) Exchange Server 2007
8 6 (0.73%) Exchange Server 2013
9 4 (0.49%) Exchange Server 2003
9 4 (0.49%) IBM Domino
10 3 (0.36%) IIS
10 3 (0.36%) SharePoint 2010
11 2 (0.24%) Apache
11 2 (0.24%) CMS
11 2 (0.24%) SAS
12 1 (0.12%) Joomla!
12 1 (0.12%) WordPress
Applications
1 279 (33.94%) MS Office
2 109 (13.26%) MS Excel
3 10 (1.22%) MS PowerPoint
4 4 (0.49%) MS Visio
5 3 (0.36%) Acrobat
6 2 (0.24%) Adobe Premiere
6 2 (0.24%) Photoshop
6 2 (0.24%) QuarkXPress
Business Applications
1 7 (0.85%) Eikon
1 7 (0.85%) Remedy ITSM
2 4 (0.49%) assyst
3 2 (0.24%) SAP Oil and Gas
4 1 (0.12%) Dynamics AX
Cloud Services
1 79 (9.61%) Office 365
2 9 (1.09%) Google Apps
2 9 (1.09%) OneDrive
3 3 (0.36%) Microsoft Azure
3 3 (0.36%) Mimecast
4 2 (0.24%) Adobe Creative Cloud
5 1 (0.12%) Azure Active Directory
Communications & Networking
1 85 (10.34%) DNS
2 67 (8.15%) TCP/IP
3 64 (7.79%) DHCP
4 46 (5.60%) LAN
5 37 (4.50%) WAN
6 35 (4.26%) Internet
7 32 (3.89%) VPN
8 20 (2.43%) Firewall
9 18 (2.19%) VoIP
10 15 (1.82%) Remote Desktop
10 15 (1.82%) Wi-Fi
10 15 (1.82%) Wireless
11 14 (1.70%) 3G
12 12 (1.46%) Extranet
13 9 (1.09%) SMS
14 7 (0.85%) Intranet
14 7 (0.85%) IP Telephony
14 7 (0.85%) Skype
15 6 (0.73%) SAN
16 5 (0.61%) MPLS
Database & Business Intelligence
1 7 (0.85%) SQL Server
2 2 (0.24%) FileMaker
2 2 (0.24%) MySQL
3 1 (0.12%) Crystal Reports
3 1 (0.12%) Oracle Database
3 1 (0.12%) SQL Server 2008
3 1 (0.12%) SQL Server 2012
Development Applications
1 1 (0.12%) MSI
General
1 118 (14.36%) Finance
2 50 (6.08%) Banking
3 34 (4.14%) Law
3 34 (4.14%) Legal
4 20 (2.43%) Investment Banking
5 16 (1.95%) Retail
6 10 (1.22%) Front Office
6 10 (1.22%) Telecoms
7 9 (1.09%) Advertising
7 9 (1.09%) Back Office
8 7 (0.85%) Billing
9 6 (0.73%) Local Government
9 6 (0.73%) Manufacturing
10 5 (0.61%) Marketing
10 5 (0.61%) Retail Banking
11 3 (0.36%) French Language
12 2 (0.24%) Electronics
12 2 (0.24%) Military
12 2 (0.24%) Pharmaceutical
12 2 (0.24%) Publishing
Libraries, Frameworks & Software Standards
1 7 (0.85%) HTML
2 2 (0.24%) LAMP
2 2 (0.24%) ODBC
2 2 (0.24%) SAML
2 2 (0.24%) Web Services
2 2 (0.24%) X-Windows
3 1 (0.12%) .NET
3 1 (0.12%) CGI
3 1 (0.12%) CSS
Miscellaneous
1 110 (13.38%) Blackberry
2 37 (4.50%) Smartphone
3 36 (4.38%) Fat Client
3 36 (4.38%) Thin Client
4 29 (3.53%) Analytical Skills
4 29 (3.53%) Video Conferencing
5 27 (3.28%) Data Centre
6 25 (3.04%) Driving Licence
6 25 (3.04%) iPhone
7 24 (2.92%) NHS
8 20 (2.43%) Mathematics
9 16 (1.95%) iPad
10 13 (1.58%) Management Information System
11 12 (1.46%) Computer Science
12 7 (0.85%) Handset
12 7 (0.85%) PDA
13 6 (0.73%) BYOD
14 5 (0.61%) Client/Server
15 4 (0.49%) EPoS
16 3 (0.36%) CMDB
Operating Systems
1 662 (80.54%) Windows
2 429 (52.19%) Windows 7
3 141 (17.15%) Windows Server
4 127 (15.45%) Windows XP
5 105 (12.77%) Windows 8
6 99 (12.04%) Windows Server 2008
7 68 (8.27%) Windows Server 2003
8 56 (6.81%) Apple iOS
9 45 (5.47%) Android
10 43 (5.23%) Windows Server 2012
11 42 (5.11%) Windows 10
12 28 (3.41%) Mac OS X
13 21 (2.55%) Windows Vista
14 20 (2.43%) Windows 2000 Server
15 16 (1.95%) Mac OS
16 8 (0.97%) Linux
17 5 (0.61%) Unix
18 3 (0.36%) Windows 2000
19 2 (0.24%) SUSE
19 2 (0.24%) Windows NT
Processes & Methodologies
1 184 (22.38%) ITIL
2 35 (4.26%) ITIL V3
2 35 (4.26%) Service Management
3 33 (4.01%) Incident Management
3 33 (4.01%) Service Delivery
4 27 (3.28%) Migration
5 25 (3.04%) ITSM
5 25 (3.04%) Software Deployment
6 22 (2.68%) Problem Management
7 20 (2.43%) Asset Management
8 19 (2.31%) Change Management
8 19 (2.31%) Document Management
8 19 (2.31%) Software Delivery
9 13 (1.58%) Configuration Management
10 12 (1.46%) Application Packaging
11 11 (1.34%) Information Security
11 11 (1.34%) Patch Management
12 10 (1.22%) Mentoring
12 10 (1.22%) Mobile Device Management
12 10 (1.22%) Project Management
Programming Languages
1 27 (3.28%) C
2 19 (2.31%) SQL
3 7 (0.85%) Java
3 7 (0.85%) PowerShell
4 5 (0.61%) VBA
5 3 (0.36%) Perl
5 3 (0.36%) PHP
6 2 (0.24%) Python
6 2 (0.24%) Ruby
7 1 (0.12%) JavaScript
7 1 (0.12%) Shell Script
Qualifications
1 100 (12.17%) Microsoft Certification
2 59 (7.18%) MCP
2 59 (7.18%) MCSE
3 56 (6.81%) Security Cleared
4 37 (4.50%) SC Cleared
5 34 (4.14%) MCDST
6 26 (3.16%) Degree
7 23 (2.80%) ITIL Certification
8 13 (1.58%) MCSA
9 10 (1.22%) A+ Certification
9 10 (1.22%) DBS Check
10 9 (1.09%) BPSS Clearance
10 9 (1.09%) MCITP
11 8 (0.97%) CCNA
11 8 (0.97%) Cisco Certification
12 5 (0.61%) ITIL Foundation Certificate
13 4 (0.49%) HND
14 3 (0.36%) DV Cleared
14 3 (0.36%) Network+ Certification
15 2 (0.24%) CTC Cleared
Quality Assurance & Compliance
1 64 (7.79%) SLA
2 10 (1.22%) Disclosure Scotland
3 1 (0.12%) ISO 9000
System Software
1 420 (51.09%) Active Directory
2 59 (7.18%) XenApp
3 29 (3.53%) Microsoft App-V
4 26 (3.16%) VMware Infrastructure
5 24 (2.92%) XenDesktop
6 11 (1.34%) Hyper-V
7 10 (1.22%) BitLocker
8 9 (1.09%) XenServer
9 4 (0.49%) Samba
9 4 (0.49%) UAG
10 3 (0.36%) VMware ESX
11 2 (0.24%) vSphere
12 1 (0.12%) Terminal Server
12 1 (0.12%) Terminal Services
12 1 (0.12%) Xen
Systems Management
1 154 (18.73%) SCCM
2 17 (2.07%) Systems Management Server (SMS)
3 13 (1.58%) Norton AntiVirus
4 8 (0.97%) Symantec Endpoint Protection
5 6 (0.73%) Backup Exec
6 5 (0.61%) XenMobile
7 4 (0.49%) AirWatch
7 4 (0.49%) SafeCom
8 3 (0.36%) DameWare
8 3 (0.36%) EdgeSight
8 3 (0.36%) SCOM
8 3 (0.36%) WSUS
9 2 (0.24%) Cisco CUCM
10 1 (0.12%) Casper Suite
10 1 (0.12%) McAfee ePO
10 1 (0.12%) NetBackup
10 1 (0.12%) NetVault Backup
10 1 (0.12%) Unicenter
Vendors
1 310 (37.71%) Microsoft
2 149 (18.13%) Citrix
3 76 (9.25%) Apple
4 63 (7.66%) VMware
5 54 (6.57%) Cisco
6 37 (4.50%) HP
7 35 (4.26%) Bloomberg
8 30 (3.65%) Reuters
9 28 (3.41%) Remedy
10 24 (2.92%) Symantec
11 22 (2.68%) AppSense
12 17 (2.07%) Dell
13 16 (1.95%) Lotus
14 14 (1.70%) Google
15 13 (1.58%) ThinPrint
16 12 (1.46%) Avaya
16 12 (1.46%) ServiceNow
17 10 (1.22%) Adobe
18 9 (1.09%) LANDesk
18 9 (1.09%) Sophos
London
Harrington Boyd
Rate: £14 - £18 per hour
Posted: Yesterday
London
Explore Recruitment Solutions
Rate: £12 - £15 per hour
Posted: 3 days ago
London
Maclean Moore Consulting
Rate: Up to £200 per day
Posted: 2 days ago
Bridgend, Mid Glamorgan
Austin Fraser
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £24.00 - £24.12 per hour
Posted: 3 days ago
Southampton, Hampshire
Connectus
Rate: £14 - £17.4 per hour
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Deerfoot IT Resources Ltd
Rate: £120 - £160 per day
Posted: 4 days ago
City of London
Mint
Rate: £10 - £13 per hour
Posted: 8 days ago
Hertfordshire
Hays Specialist Recruitment Ltd
Rate: Competitive
Posted: 16 days ago
Bath
Hays Specialist Recruitment Ltd
Rate: Market Rate
Posted: 11 days ago
Glasgow
Hays Specialist Recruitment Ltd
Rate: £90.00 - £100.00 per day
Posted: 16 days ago
London
Energon Global
Rate: £225 - £300 per day
Posted: 24 days ago