The statistics below represent IT contracts advertised across the UK that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Desktop Support
Rank 316 244 189
Rank change year-on-year
-72 -55
Contract jobs requiring a Desktop Support 383 543 605
As % of all contract IT jobs located in the UK 0.71% 0.95% 1.12%
As % of the Job Titles category 0.75% 1.01% 1.18%
Number of daily rates quoted 186 228 256
Median daily rate £155 £160 £163
Median daily rate % change year-on-year
-3.12% -1.53%
90% offered a daily rate of more than £110 £115 £110
10% offered a daily rate of more than £258 £230 £250
UK excluding London median daily rate £143 £166 £160
% change year-on-year
-14.28% +3.90%
Number of hourly rates quoted 85 187 174
Median hourly rate £14.00 £15.76 £15.00
Median hourly rate % change year-on-year
-11.16% +5.06%
90% offered a hourly rate of more than £11.06 £11.68 £12.00
10% offered a hourly rate of more than £19.25 £21.15 £20.11
UK excluding London median hourly rate £14.00 £15.00 £15.00
% change year-on-year
-6.66% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51163 53980 51056
As % of all contract IT jobs located in the UK 94.75% 94.77% 94.72%
Number of daily rates quoted 33272 34147 30940
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1536 2015 2063
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.85 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Desktop Support
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 26 July 2016.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 26 July 2016.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -75 353 £155 -3.12% 65
London -78 127 £161 +4.03% 31
South East -16 58 £135 -18.18% 16
East of England +8 36 £140 -16.41% 5
North West 0 34 £148 -26.25% 4
South West -29 24 £175 +20.68% 4
North East -33 22 £226 +13.12%
City of London +11 19 £173 +16.94% 15
West Midlands -33 19 £165 +34.69% 1
Newcastle upon Tyne -33 19 £230 +15.00%
Tyne and Wear -40 19 £230 +15.00%
Manchester +5 18 £180 -45.66% 1
Yorkshire -9 18 £125 -16.66% 3
Surrey -4 17 £160 -5.88%
East Midlands +9 16 £125 +13.63% 1
Wales +24 14 £90 -47.05% 1
South Wales +20 13 £90 -47.05% 1
West Yorkshire +4 12 £125 -5.66% 2
Cambridgeshire +17 11 £140 -9.67% 2
Berkshire -11 11 £125 -18.69% 2
Hampshire 0 10 £145 -12.42% 3
Scotland -15 10 £160 +17.43%
Hertfordshire +4 9 £220 +83.33% 2
Leeds 0 9 £125 +8.69% 1
Cheshire -3 9 £115 -34.28%
Somerset +21 8 - - 1
Cardiff +18 8 £88 -48.52% 1
Norfolk 0 8 £130 -25.71%
Cambridge +16 7 £130 -16.12% 1
Reading +7 7 £125 -31.03%

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 26 July 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 620 (77.50%) Windows
2 429 (53.63%) Active Directory
3 397 (49.63%) Windows 7
4 290 (36.25%) Microsoft
5 273 (34.13%) MS Office
6 178 (22.25%) ITIL
7 149 (18.63%) SCCM
8 136 (17.00%) Citrix
9 132 (16.50%) Windows Server
10 127 (15.88%) MS Excel
10 127 (15.88%) Windows XP
11 103 (12.88%) Finance
12 97 (12.13%) Windows 8
13 93 (11.63%) Blackberry
14 92 (11.50%) Windows Server 2008
15 91 (11.38%) DNS
16 88 (11.00%) Microsoft Certification
17 79 (9.88%) MS Exchange
18 71 (8.88%) Office 365
19 70 (8.75%) DHCP
19 70 (8.75%) TCP/IP
20 69 (8.63%) SLA
20 69 (8.63%) VMware
21 68 (8.50%) Apple
22 63 (7.88%) Security Cleared
23 57 (7.13%) Windows Server 2003
24 56 (7.00%) Blackberry Enterprise Server
24 56 (7.00%) MCP
25 54 (6.75%) MCSE
25 54 (6.75%) Cisco

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (9.88%) MS Exchange
2 56 (7.00%) Blackberry Enterprise Server
3 33 (4.13%) Skype for Business
4 22 (2.75%) IBM Notes
5 20 (2.50%) Exchange Server 2010
6 18 (2.25%) SharePoint
7 16 (2.00%) Exchange Server 2007
8 5 (0.63%) Exchange Server 2013
9 4 (0.50%) Exchange Server 2000
10 3 (0.38%) Exchange Server 2003
10 3 (0.38%) IIS
11 2 (0.25%) CMS
11 2 (0.25%) IBM Domino
11 2 (0.25%) SAS
11 2 (0.25%) SharePoint 2010
11 2 (0.25%) SharePoint 2013
12 1 (0.13%) Apache
12 1 (0.13%) Joomla!
12 1 (0.13%) WordPress
Applications
1 273 (34.13%) MS Office
2 127 (15.88%) MS Excel
3 11 (1.38%) MS PowerPoint
4 3 (0.38%) Acrobat
5 2 (0.25%) MS Visio
6 1 (0.13%) Adobe Illustrator
6 1 (0.13%) InDesign
6 1 (0.13%) MS Project
6 1 (0.13%) QuarkXPress
6 1 (0.13%) SOLIDWORKS
Business Applications
1 5 (0.63%) Eikon
2 4 (0.50%) assyst
2 4 (0.50%) Remedy ITSM
3 1 (0.13%) Dynamics AX
3 1 (0.13%) Sage X3
3 1 (0.13%) SAP Oil and Gas
Cloud Services
1 71 (8.88%) Office 365
2 10 (1.25%) OneDrive
3 9 (1.13%) Google Apps
4 4 (0.50%) Mimecast
5 2 (0.25%) Adobe Creative Cloud
5 2 (0.25%) Microsoft Azure
6 1 (0.13%) Amazon AWS
6 1 (0.13%) Amazon EC2
6 1 (0.13%) Azure Active Directory
6 1 (0.13%) Google Drive
6 1 (0.13%) SaaS
6 1 (0.13%) SoftLayer
Communications & Networking
1 91 (11.38%) DNS
2 70 (8.75%) DHCP
2 70 (8.75%) TCP/IP
3 49 (6.13%) LAN
4 37 (4.63%) WAN
5 36 (4.50%) Internet
6 35 (4.38%) VPN
7 20 (2.50%) Wi-Fi
8 17 (2.13%) 3G
8 17 (2.13%) Wireless
9 16 (2.00%) Firewall
9 16 (2.00%) VoIP
10 15 (1.88%) Extranet
11 14 (1.75%) Skype
12 13 (1.63%) Remote Desktop
13 10 (1.25%) IP Telephony
13 10 (1.25%) SAN
13 10 (1.25%) SMS
14 8 (1.00%) VLAN
15 7 (0.88%) Ethernet
Database & Business Intelligence
1 9 (1.13%) SQL Server
2 2 (0.25%) SQL Server 2008
3 1 (0.13%) Crystal Reports
3 1 (0.13%) FileMaker
3 1 (0.13%) MySQL
3 1 (0.13%) Oracle Database
3 1 (0.13%) SQL Server 2005
3 1 (0.13%) SQL Server 2012
Development Applications
1 1 (0.13%) MSI
1 1 (0.13%) Xcode
General
1 103 (12.88%) Finance
2 45 (5.63%) Banking
3 33 (4.13%) Legal
4 26 (3.25%) Law
5 17 (2.13%) Investment Banking
6 13 (1.63%) Telecoms
7 11 (1.38%) Back Office
7 11 (1.38%) Retail
8 10 (1.25%) Advertising
8 10 (1.25%) Manufacturing
9 9 (1.13%) Front Office
10 7 (0.88%) Local Government
11 5 (0.63%) Marketing
12 4 (0.50%) Billing
12 4 (0.50%) Publishing
13 2 (0.25%) Automotive
13 2 (0.25%) French Language
13 2 (0.25%) Spanish Language
14 1 (0.13%) German Language
14 1 (0.13%) Polish Language
Libraries, Frameworks & Software Standards
1 6 (0.75%) HTML
2 4 (0.50%) ODBC
3 2 (0.25%) SAML
4 1 (0.13%) .NET
4 1 (0.13%) CGI
4 1 (0.13%) CSS
4 1 (0.13%) LAMP
4 1 (0.13%) Web Services
4 1 (0.13%) XMPP
4 1 (0.13%) X-Windows
Miscellaneous
1 93 (11.63%) Blackberry
2 32 (4.00%) Analytical Skills
3 26 (3.25%) Fat Client
3 26 (3.25%) Smartphone
3 26 (3.25%) Thin Client
4 25 (3.13%) Driving Licence
5 24 (3.00%) iPhone
6 22 (2.75%) Video Conferencing
7 21 (2.63%) Data Centre
8 16 (2.00%) NHS
9 14 (1.75%) Mathematics
10 12 (1.50%) Computer Science
10 12 (1.50%) iPad
10 12 (1.50%) Management Information System
11 7 (0.88%) Client/Server
12 6 (0.75%) Handset
12 6 (0.75%) PDA
13 5 (0.63%) BYOD
14 4 (0.50%) EPoS
14 4 (0.50%) Hedge funds
Operating Systems
1 620 (77.50%) Windows
2 397 (49.63%) Windows 7
3 132 (16.50%) Windows Server
4 127 (15.88%) Windows XP
5 97 (12.13%) Windows 8
6 92 (11.50%) Windows Server 2008
7 57 (7.13%) Windows Server 2003
8 50 (6.25%) Windows 10
9 47 (5.88%) Apple iOS
10 44 (5.50%) Windows Server 2012
11 31 (3.88%) Android
12 25 (3.13%) Mac OS X
13 18 (2.25%) Mac OS
14 16 (2.00%) Windows Vista
15 13 (1.63%) Linux
16 9 (1.13%) Windows 2000 Server
17 5 (0.63%) CentOS
17 5 (0.63%) Ubuntu
18 4 (0.50%) Red Hat Enterprise Linux
18 4 (0.50%) Unix
Processes & Methodologies
1 178 (22.25%) ITIL
2 33 (4.13%) Service Delivery
2 33 (4.13%) Service Management
3 30 (3.75%) Incident Management
3 30 (3.75%) ITIL V3
4 27 (3.38%) Problem Management
5 26 (3.25%) Migration
6 23 (2.88%) ITSM
6 23 (2.88%) Software Deployment
7 21 (2.63%) Change Management
7 21 (2.63%) Software Delivery
8 19 (2.38%) Asset Management
8 19 (2.38%) Document Management
9 15 (1.88%) Application Packaging
9 15 (1.88%) Configuration Management
10 14 (1.75%) Project Management
11 11 (1.38%) Information Security
11 11 (1.38%) Mobile Device Management
11 11 (1.38%) Patch Management
12 10 (1.25%) Fault Analysis
Programming Languages
1 21 (2.63%) C
2 17 (2.13%) SQL
3 10 (1.25%) PowerShell
4 9 (1.13%) Java
5 5 (0.63%) VBA
6 2 (0.25%) PHP
7 1 (0.13%) Bash Shell
7 1 (0.13%) JavaScript
7 1 (0.13%) Perl
7 1 (0.13%) Python
7 1 (0.13%) Ruby
7 1 (0.13%) T-SQL
Qualifications
1 88 (11.00%) Microsoft Certification
2 63 (7.88%) Security Cleared
3 56 (7.00%) MCP
4 54 (6.75%) MCSE
5 40 (5.00%) SC Cleared
6 28 (3.50%) MCDST
7 26 (3.25%) Degree
8 18 (2.25%) ITIL Certification
9 17 (2.13%) A+ Certification
9 17 (2.13%) MCSA
10 13 (1.63%) BPSS Clearance
11 10 (1.25%) CCNA
11 10 (1.25%) Cisco Certification
11 10 (1.25%) DBS Check
12 6 (0.75%) Network+ Certification
13 5 (0.63%) ITIL Foundation Certificate
14 4 (0.50%) DV Cleared
14 4 (0.50%) MCTS
15 3 (0.38%) CTC Cleared
15 3 (0.38%) MCSM
Quality Assurance & Compliance
1 69 (8.63%) SLA
2 11 (1.38%) Disclosure Scotland
3 3 (0.38%) ISO 9000
4 1 (0.13%) HL7
4 1 (0.13%) PCI DSS
System Software
1 429 (53.63%) Active Directory
2 50 (6.25%) XenApp
3 27 (3.38%) Microsoft App-V
4 24 (3.00%) VMware Infrastructure
5 19 (2.38%) XenDesktop
6 10 (1.25%) BitLocker
7 9 (1.13%) XenServer
8 8 (1.00%) Hyper-V
9 6 (0.75%) Virtual Machines
10 5 (0.63%) UAG
10 5 (0.63%) Virtual Desktop
10 5 (0.63%) Virtual Servers
10 5 (0.63%) vSphere
11 2 (0.25%) Xen
12 1 (0.13%) Citrix Presentation Server
12 1 (0.13%) Samba
12 1 (0.13%) Terminal Server
12 1 (0.13%) VMware ESX
12 1 (0.13%) VMware ESXi
12 1 (0.13%) VMware Server
Systems Management
1 149 (18.63%) SCCM
2 19 (2.38%) Systems Management Server (SMS)
3 9 (1.13%) Backup Exec
4 7 (0.88%) Norton AntiVirus
4 7 (0.88%) Symantec Endpoint Protection
4 7 (0.88%) WSUS
5 5 (0.63%) AirWatch
5 5 (0.63%) XenMobile
6 4 (0.50%) SafeCom
7 3 (0.38%) DameWare
7 3 (0.38%) EdgeSight
8 2 (0.25%) Casper Suite
8 2 (0.25%) SCOM
9 1 (0.13%) Cisco CUCM
9 1 (0.13%) McAfee ePO
9 1 (0.13%) Nagios
9 1 (0.13%) NetBackup
9 1 (0.13%) NetVault Backup
9 1 (0.13%) SCSM
9 1 (0.13%) Tivoli Endpoint Manager
Vendors
1 290 (36.25%) Microsoft
2 136 (17.00%) Citrix
3 69 (8.63%) VMware
4 68 (8.50%) Apple
5 54 (6.75%) Cisco
6 40 (5.00%) HP
7 33 (4.13%) Bloomberg
8 29 (3.63%) Reuters
9 26 (3.25%) AppSense
10 25 (3.13%) Remedy
11 22 (2.75%) Lotus
11 22 (2.75%) Symantec
12 21 (2.63%) Dell
13 15 (1.88%) Google
14 14 (1.75%) ServiceNow
14 14 (1.75%) ThinPrint
15 13 (1.63%) LANDesk
16 9 (1.13%) Avaya
17 8 (1.00%) Adobe
17 8 (1.00%) Wyse
North West
Networkers
Rate: £13 - £16 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Mortimer Spinks
Rate: £10 - £13 per hour
Posted: 5 days ago
South West London
Ashdown IT
Rate: £124 - £125 per day
Posted: 4 days ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £150 to £200 per day Market Rate
Posted: 6 days ago
Oxford, Oxfordshire
Red10
Rate: £100 - £150 per day
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: Market Rate
Posted: 6 days ago
Farnborough, Hampshire
LA International
Rate: £135 - £165 per day + Please quote
Posted: 5 days ago
Basildon
Spectrum IT
Rate: £100 - £125 per day
Posted: 15 days ago