The statistics below represent IT contracts advertised across the UK that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Desktop Support
Rank 275 257 204
Rank change year-on-year
-18 -53
Contract jobs requiring a Desktop Support 414 501 637
As % of all contract IT jobs located in the UK 0.83% 0.90% 1.10%
As % of the Job Titles category 0.87% 0.95% 1.19%
Number of daily rates quoted 223 251 311
Median daily rate £160 £160 £160
90% offered a daily rate of more than £120 £115 £110
10% offered a daily rate of more than £239 £262 £232
UK excluding London median daily rate £150 £151 £150
% change year-on-year
-0.82% +0.83%
Number of hourly rates quoted 97 138 188
Median hourly rate £15.00 £15.85 £15.77
Median hourly rate % change year-on-year
-5.36% +0.50%
90% offered a hourly rate of more than £11.00 £12.48 £11.30
10% offered a hourly rate of more than £21.50 £21.50 £20.10
UK excluding London median hourly rate £15.00 £15.75 £15.00
% change year-on-year
-4.76% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47474 52672 53743
As % of all contract IT jobs located in the UK 94.62% 94.81% 93.07%
Number of daily rates quoted 31013 33568 33961
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £583 £575
UK excluding London median daily rate £396 £385 £375
% change year-on-year
+2.85% +2.66%
Number of hourly rates quoted 1672 2047 2214
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.79
% change year-on-year
-2.94% +7.66%

Desktop Support
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 2 December 2016.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 2 December 2016.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 383 £160 - 55
London -24 165 £175 +6.06% 29
South East +14 72 £148 -7.81% 13
South West +13 35 £150 - 1
Surrey +35 33 £155 +6.89% 3
City of London -21 25 £175 -12.50% 10
East of England -5 23 £165 +20.00% 3
North East -21 23 £170 - 2
North West -7 20 £180 -20.00% 2
Tyne and Wear -23 20 £160 - 2
Yorkshire +20 19 £118 -2.08% 1
Newcastle upon Tyne -31 19 £150 - 2
Scotland +8 16 £158 +8.62% 4
West Midlands -35 16 £128 -15.00% 5
Bristol +7 11 £188 +66.66%
Wales +7 11 £150 +36.36%
Cambridgeshire +4 11 £89 -42.74% 2
Berkshire -1 11 £200 +14.28% 4
West Yorkshire +18 10 £120 -
Hampshire +17 10 £135 -15.62% 2
South Wales +18 9 £150 +36.36%
Gloucestershire +12 9 £140 -6.66%
Cheshire +1 9 £180 -28.00% 1
East Midlands -18 9 £143 -10.93%
Cardiff +25 8 £150 +36.36%
Leatherhead +24 8 £145 - 1
Manchester +5 8 £180 +20.00% 1
Oxfordshire -7 8 £125 -25.37%
Leeds +18 7 £120 -
Cambridge +15 7 £120 +20.00% 2

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 2 December 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 639 (79.08%) Windows
2 411 (50.87%) Windows 7
3 410 (50.74%) Active Directory
4 272 (33.66%) Microsoft
5 270 (33.42%) MS Office
6 166 (20.54%) ITIL
7 161 (19.93%) Windows Server
8 156 (19.31%) MS Excel
9 150 (18.56%) SCCM
10 126 (15.59%) Citrix
11 118 (14.60%) Finance
12 105 (13.00%) Windows XP
13 95 (11.76%) MS Exchange
14 94 (11.63%) Blackberry
15 93 (11.51%) Office 365
16 91 (11.26%) Windows 8
17 88 (10.89%) Windows Server 2008
18 87 (10.77%) Windows 10
19 81 (10.02%) TCP/IP
20 76 (9.41%) VMware
21 70 (8.66%) Security Cleared
22 69 (8.54%) Apple
23 68 (8.42%) DNS
24 65 (8.04%) SLA
24 65 (8.04%) DHCP
25 63 (7.80%) Microsoft Certification
26 61 (7.55%) Windows Server 2003
27 60 (7.43%) LAN
28 53 (6.56%) MCP
29 52 (6.44%) Banking

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (11.76%) MS Exchange
2 45 (5.57%) IBM Notes
3 37 (4.58%) Blackberry Enterprise Server
4 27 (3.34%) Skype for Business
5 25 (3.09%) Exchange Server 2010
6 21 (2.60%) Exchange Server 2007
6 21 (2.60%) SharePoint
7 13 (1.61%) Exchange Server 2013
8 6 (0.74%) Exchange Server 2003
9 4 (0.50%) Exchange Server 2000
10 3 (0.37%) CMS
10 3 (0.37%) IIS
11 2 (0.25%) SharePoint 2013
12 1 (0.12%) IBM Domino
12 1 (0.12%) Moodle
Applications
1 270 (33.42%) MS Office
2 156 (19.31%) MS Excel
3 11 (1.36%) MS PowerPoint
4 3 (0.37%) MS Visio
5 2 (0.25%) Acrobat
5 2 (0.25%) Adobe Illustrator
5 2 (0.25%) InDesign
5 2 (0.25%) SOLIDWORKS
6 1 (0.12%) MS Project
Business Applications
1 17 (2.10%) Eikon
2 8 (0.99%) Remedy ITSM
3 1 (0.12%) Sage X3
Cloud Services
1 93 (11.51%) Office 365
2 9 (1.11%) OneDrive
3 5 (0.62%) Microsoft Azure
4 3 (0.37%) G Suite
4 3 (0.37%) Mimecast
5 2 (0.25%) Google Drive
5 2 (0.25%) IaaS
5 2 (0.25%) PaaS
5 2 (0.25%) SaaS
6 1 (0.12%) Adobe Creative Cloud
6 1 (0.12%) Amazon AWS
6 1 (0.12%) Amazon EC2
6 1 (0.12%) Azure Active Directory
6 1 (0.12%) IBM Cloud
6 1 (0.12%) SoftLayer
Communications & Networking
1 81 (10.02%) TCP/IP
2 68 (8.42%) DNS
3 65 (8.04%) DHCP
4 60 (7.43%) LAN
5 39 (4.83%) WAN
6 33 (4.08%) Internet
7 31 (3.84%) VPN
7 31 (3.84%) Wireless
8 21 (2.60%) Firewall
9 20 (2.48%) Skype
10 19 (2.35%) Ethernet
11 18 (2.23%) Wi-Fi
12 17 (2.10%) VoIP
13 15 (1.86%) 3G
14 12 (1.49%) Remote Desktop
15 10 (1.24%) IP Telephony
16 8 (0.99%) SAN
17 6 (0.74%) VLAN
18 5 (0.62%) iSCSI
18 5 (0.62%) Network Security
Database & Business Intelligence
1 4 (0.50%) SQL Server
2 1 (0.12%) BusinessObjects
2 1 (0.12%) BusinessObjects Business Intelligence
2 1 (0.12%) SQL Server 2005
2 1 (0.12%) SQL Server 2008
Development Applications
1 1 (0.12%) MSI
1 1 (0.12%) Xcode
General
1 118 (14.60%) Finance
2 52 (6.44%) Banking
3 36 (4.46%) Retail
4 21 (2.60%) Legal
5 15 (1.86%) Investment Banking
6 12 (1.49%) Back Office
6 12 (1.49%) Retail Banking
6 12 (1.49%) Telecoms
7 6 (0.74%) Advertising
7 6 (0.74%) Front Office
7 6 (0.74%) Law
8 5 (0.62%) German Language
8 5 (0.62%) Local Government
8 5 (0.62%) Manufacturing
9 4 (0.50%) Automotive
9 4 (0.50%) Korean Language
10 3 (0.37%) Billing
10 3 (0.37%) Financial Institution
10 3 (0.37%) Publishing
11 2 (0.25%) Games
Libraries, Frameworks & Software Standards
1 2 (0.25%) 802.1X
1 2 (0.25%) ODBC
2 1 (0.12%) FIX Protocol
2 1 (0.12%) NancyFx
2 1 (0.12%) XMPP
Miscellaneous
1 94 (11.63%) Blackberry
2 38 (4.70%) Analytical Skills
3 36 (4.46%) iPhone
4 34 (4.21%) iPad
5 30 (3.71%) Smartphone
6 26 (3.22%) Video Conferencing
7 25 (3.09%) Driving Licence
8 22 (2.72%) Fat Client
8 22 (2.72%) Thin Client
9 17 (2.10%) Data Centre
10 16 (1.98%) Management Information System
11 15 (1.86%) Client/Server
12 9 (1.11%) Statistics
13 7 (0.87%) NHS
14 6 (0.74%) Computer Science
14 6 (0.74%) Hedge funds
15 4 (0.50%) Handset
15 4 (0.50%) Mobile Computing
16 3 (0.37%) CMDB
17 2 (0.25%) Life Science
Operating Systems
1 639 (79.08%) Windows
2 411 (50.87%) Windows 7
3 161 (19.93%) Windows Server
4 105 (13.00%) Windows XP
5 91 (11.26%) Windows 8
6 88 (10.89%) Windows Server 2008
7 87 (10.77%) Windows 10
8 61 (7.55%) Windows Server 2003
9 39 (4.83%) Apple iOS
10 36 (4.46%) Windows Server 2012
11 35 (4.33%) Android
12 33 (4.08%) Mac OS X
13 17 (2.10%) Mac OS
14 11 (1.36%) Linux
15 6 (0.74%) CentOS
15 6 (0.74%) Ubuntu
15 6 (0.74%) Windows 2000
15 6 (0.74%) Windows Phone
16 5 (0.62%) Red Hat Enterprise Linux
16 5 (0.62%) Windows Vista
Processes & Methodologies
1 166 (20.54%) ITIL
2 48 (5.94%) Migration
3 36 (4.46%) Asset Management
4 30 (3.71%) Service Delivery
5 29 (3.59%) Time Management
6 26 (3.22%) Change Management
7 22 (2.72%) Incident Management
8 20 (2.48%) Service Management
9 18 (2.23%) ITIL V3
9 18 (2.23%) Mobile Device Management
10 15 (1.86%) Line Management
10 15 (1.86%) Project Management
11 14 (1.73%) ITSM
12 13 (1.61%) Identity Management
12 13 (1.61%) Validation
13 12 (1.49%) Data Protection
14 11 (1.36%) Patch Management
14 11 (1.36%) Problem Management
15 10 (1.24%) Release Management
15 10 (1.24%) Software Delivery
Programming Languages
1 21 (2.60%) PowerShell
2 17 (2.10%) Java
3 16 (1.98%) SQL
4 13 (1.61%) VBA
5 3 (0.37%) C
6 2 (0.25%) Bash Shell
6 2 (0.25%) Shell Script
7 1 (0.12%) T-SQL
7 1 (0.12%) VB
Qualifications
1 70 (8.66%) Security Cleared
2 63 (7.80%) Microsoft Certification
3 53 (6.56%) MCP
4 49 (6.06%) SC Cleared
5 38 (4.70%) MCSE
6 31 (3.84%) Degree
7 24 (2.97%) A+ Certification
8 23 (2.85%) MCDST
9 22 (2.72%) MCSA
10 17 (2.10%) Network+ Certification
11 13 (1.61%) ACDT
11 13 (1.61%) ACHDS
11 13 (1.61%) ACTC
11 13 (1.61%) ITIL Certification
11 13 (1.61%) MCSM
12 7 (0.87%) BPSS Clearance
12 7 (0.87%) ITIL Foundation Certificate
13 6 (0.74%) CCNA
13 6 (0.74%) Cisco Certification
13 6 (0.74%) DBS Check
Quality Assurance & Compliance
1 65 (8.04%) SLA
2 7 (0.87%) Disclosure Scotland
3 6 (0.74%) ISO 9000
4 2 (0.25%) HL7
4 2 (0.25%) PCI DSS
4 2 (0.25%) QA
System Software
1 410 (50.74%) Active Directory
2 44 (5.45%) VMware Infrastructure
3 33 (4.08%) XenApp
4 17 (2.10%) Virtual Servers
5 14 (1.73%) Microsoft App-V
6 10 (1.24%) XenDesktop
7 8 (0.99%) Hyper-V
7 8 (0.99%) Virtual Desktop
8 7 (0.87%) vSphere
9 6 (0.74%) BitLocker
10 4 (0.50%) Virtual Machines
11 3 (0.37%) XenServer
12 2 (0.25%) VMware ESXi
12 2 (0.25%) VMware Server
13 1 (0.12%) Citrix Presentation Server
13 1 (0.12%) Microsoft Virtual Server
13 1 (0.12%) UAG
13 1 (0.12%) VMware ESX
13 1 (0.12%) VMware Workstation
13 1 (0.12%) Xen
Systems Management
1 150 (18.56%) SCCM
2 17 (2.10%) WSUS
3 11 (1.36%) Systems Management Server (SMS)
4 9 (1.11%) AirWatch
5 6 (0.74%) Backup Exec
5 6 (0.74%) Casper Suite
6 4 (0.50%) Norton AntiVirus
6 4 (0.50%) SafeCom
7 3 (0.37%) DameWare
7 3 (0.37%) XenMobile
8 2 (0.25%) EdgeSight
8 2 (0.25%) OpenView Configuration Management
8 2 (0.25%) SCOM
9 1 (0.12%) BladeLogic
9 1 (0.12%) Cisco CUCM
9 1 (0.12%) Microsoft Intune
9 1 (0.12%) Nagios
9 1 (0.12%) NetBackup
9 1 (0.12%) SCSM
9 1 (0.12%) Symantec Endpoint Protection
Vendors
1 272 (33.66%) Microsoft
2 126 (15.59%) Citrix
3 76 (9.41%) VMware
4 69 (8.54%) Apple
5 49 (6.06%) Bloomberg
6 45 (5.57%) Lotus
7 39 (4.83%) Reuters
8 34 (4.21%) Cisco
9 29 (3.59%) HP
10 24 (2.97%) Remedy
11 23 (2.85%) Dell
12 16 (1.98%) AppSense
13 15 (1.86%) ServiceNow
14 13 (1.61%) Symantec
15 11 (1.36%) Google
15 11 (1.36%) Intel Security
15 11 (1.36%) LANDesk
15 11 (1.36%) Oracle
16 10 (1.24%) ThinPrint
17 7 (0.87%) FactSet
Cambridge, Cambridgeshire
TEKsystems
Rate: £90.00 - £100.00 per day
Posted: 6 hours ago
Fleet, Hampshire
Global Technology Solutions Ltd
Rate: £40 - £45 per day
Posted: Yesterday
London
Marcus Donald People
Rate: £200 - £225 per day
Posted: Yesterday
Stockport
Real Staffing
Rate: £12.00 - £15.00 per hour + competitive
Posted: Yesterday
Southampton, Hampshire
Networkers
Rate: £10.00 - £17.40 per hour
Posted: Yesterday
Selby, North Yorkshire
4it Recruitment Ltd
Rate: From £100 to £130 per day 3 Months initially
Posted: 2 days ago
Dundee, Angus
Hays Talent Solutions
Rate: £13.00 per hour
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Rate: £22 - £23 per hour
Posted: 2 days ago
Weybridge, Surrey
Global Technology Solutions Ltd
Rate: £125 - £126 per day
Posted: 4 days ago
London & Aberdeen
Prosource.it
Posted: 4 days ago
City, London
Premier IT
Posted: 4 days ago
City, London
Premier IT
Rate: £150 - £200 per day
Posted: 4 days ago
Cambridge, Cambridgeshire
Hays Talent Solutions
Rate: £17.50 per hour
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
LA International
Posted: 3 days ago
Warwickshire
CPS Group Limited
Rate: £11 - £12 per day
Posted: 25 days ago