The table below looks at the statistics for the Desktop Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 232 208 216
Rank change year-on-year
-24 +8
Contract jobs requiring a Desktop Support 511 547 416
As % of all contract IT jobs located in the UK 0.94% 1.04% 0.88%
As % of the Job Titles category 1.02% 1.12% 0.95%
Number of daily rates quoted 208 215 128
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£169 £160 £160
Average daily rate % change year-on-year
+5.46% -
90% offered a daily rate of more than £110 £110 £105
10% offered a daily rate of more than £250 £250 £265
UK excluding London average daily rate £165 £165 £140
% change year-on-year
- +17.85%
Number of hourly rates quoted 180 173 159
Average hourly rate £15.00 £16.50 £15.00
Average hourly rate % change year-on-year
-9.09% +10.00%
90% offered a hourly rate of more than £11.50 £12.52 £11.50
10% offered a hourly rate of more than £21.55 £21.00 £20.00
UK excluding London average hourly rate £14.50 £16.00 £14.00
% change year-on-year
-9.37% +14.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50008 48637 43579
As % of all contract IT jobs located in the UK 92.32% 92.39% 92.45%
Number of daily rates quoted 30924 30184 25017
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1983 2005 2160
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.00 £40.50 £41.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 22 May 2015.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 22 May 2015.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 465 £170 +4.61% 72
London -18 177 £173 +7.81% 34
South East -28 80 £175 +2.94% 19
North West -24 54 £215 +19.44% 1
South West +17 53 £120 -31.42% 8
East of England +9 33 £175 +22.80% 6
City of London -2 33 £180 +5.88% 13
Scotland -10 26 £135 -8.47% 1
North East +6 22 £100 -52.38% 1
Manchester -1 19 £165 +37.50% 1
Yorkshire -23 19 £116 -10.57% 2
Merseyside 0 17 £225 +73.07%
West Midlands -15 17 £135 -27.67% 1
Liverpool +2 16 £225 +73.07%
Berkshire -6 16 £173 -8.60% 2
Newcastle upon Tyne +3 15 £100 -50.61%
Tyne and Wear -1 15 £100 -52.38%
Surrey +1 14 £135 -20.58% 7
Wiltshire 0 14 - - 2
Hampshire -3 14 £203 +37.78% 2
Oxfordshire -35 13 £200 +21.21% 4
Bristol +4 12 £113 - 1
Devon +7 11 £158 +26.20% 1
Cambridgeshire -1 11 - - 2
West Yorkshire -11 11 £115 -23.33% 1
Reading +15 10 £145 -24.67% 1
Swindon +13 10 - - 2
Aberdeen +10 9 £135 -
Buckinghamshire +5 9 £225 -21.05% 1
Wales +5 8 £170 +17.24%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 821 (77.38%) Windows
2 547 (51.56%) Windows 7
3 484 (45.62%) Active Directory
4 394 (37.13%) Microsoft
5 331 (31.20%) MS Office
6 275 (25.92%) Windows XP
7 200 (18.85%) ITIL
8 146 (13.76%) Blackberry
9 145 (13.67%) Citrix
10 137 (12.91%) MS Excel
11 134 (12.63%) Windows Server 2008
12 124 (11.69%) SCCM
13 104 (9.80%) MS Exchange
14 103 (9.71%) Finance
15 99 (9.33%) Windows 8
16 98 (9.24%) Security Cleared
17 95 (8.95%) Windows Server 2003
18 89 (8.39%) LAN
18 89 (8.39%) VMware
19 80 (7.54%) Apple
20 71 (6.69%) Microsoft Certification
20 71 (6.69%) TCP/IP
20 71 (6.69%) SLA
21 70 (6.60%) WAN
22 66 (6.22%) SC Cleared
23 61 (5.75%) DHCP
24 60 (5.66%) Migration
25 59 (5.56%) DNS
26 57 (5.37%) Cisco
26 57 (5.37%) Windows Server 2012

Desktop Support
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 104 (9.80%) MS Exchange
2 44 (4.15%) Blackberry Enterprise Server
2 44 (4.15%) SharePoint
3 39 (3.68%) Lync
4 38 (3.58%) IBM Notes
5 31 (2.92%) Exchange Server 2010
6 15 (1.41%) Exchange Server 2003
7 8 (0.75%) Exchange Server 2007
8 6 (0.57%) CMS
9 5 (0.47%) SharePoint 2013
10 4 (0.38%) Exchange Server 2013
10 4 (0.38%) SharePoint 2010
11 3 (0.28%) IIS
12 2 (0.19%) OpenStack
12 2 (0.19%) Site Server
13 1 (0.094%) Lotus Domino
13 1 (0.094%) WorkSite
Applications
1 331 (31.20%) MS Office
2 137 (12.91%) MS Excel
3 6 (0.57%) MS PowerPoint
3 6 (0.57%) MS Visio
4 5 (0.47%) Adobe Creative Suite
5 3 (0.28%) AutoCAD
6 2 (0.19%) MS Project
6 2 (0.19%) Acrobat
7 1 (0.094%) S-PLUS
Business Applications
1 6 (0.57%) Eikon
2 4 (0.38%) Dynamics NAV
3 3 (0.28%) Dynamics AX
4 2 (0.19%) Remedy ITSM
5 1 (0.094%) Oracle Applications
5 1 (0.094%) SAP Oil and Gas
5 1 (0.094%) GoldMine
5 1 (0.094%) Cerner Millennium
Cloud Services
1 40 (3.77%) Office 365
2 5 (0.47%) Google Apps
3 1 (0.094%) Microsoft Azure
3 1 (0.094%) IaaS
3 1 (0.094%) Google Cloud Platform
Communications & Networking
1 89 (8.39%) LAN
2 71 (6.69%) TCP/IP
3 70 (6.60%) WAN
4 61 (5.75%) DHCP
5 59 (5.56%) DNS
6 43 (4.05%) VPN
7 31 (2.92%) Internet
8 24 (2.26%) Firewall
9 22 (2.07%) VoIP
10 21 (1.98%) Wireless
11 11 (1.04%) Wi-Fi
11 11 (1.04%) Network Security
12 10 (0.94%) IP Telephony
13 6 (0.57%) 3G
13 6 (0.57%) LDAP
14 5 (0.47%) Cisco ASA
15 4 (0.38%) Cisco IOS
15 4 (0.38%) VLAN
15 4 (0.38%) SMTP
15 4 (0.38%) SAN
Database & Business Intelligence
1 10 (0.94%) FileMaker
2 9 (0.85%) MySQL
3 8 (0.75%) SQL Server
4 3 (0.28%) DTS
4 3 (0.28%) SQL Server 2008
5 1 (0.094%) Crystal Reports
5 1 (0.094%) IDOL
5 1 (0.094%) Oracle Database
Development Applications
1 4 (0.38%) Visual Studio
2 2 (0.19%) MSI
3 1 (0.094%) JIRA
General
1 103 (9.71%) Finance
2 43 (4.05%) Banking
3 26 (2.45%) Retail
4 17 (1.60%) Telecoms
5 13 (1.23%) Law
6 12 (1.13%) Legal
6 12 (1.13%) Manufacturing
7 9 (0.85%) Financial Institution
7 9 (0.85%) Back Office
8 7 (0.66%) Retail Banking
9 6 (0.57%) French Language
9 6 (0.57%) Investment Banking
9 6 (0.57%) Local Government
10 5 (0.47%) Games
10 5 (0.47%) Spanish Language
11 4 (0.38%) Japanese Language
12 3 (0.28%) Front Office
13 2 (0.19%) Advertising
13 2 (0.19%) Publishing
14 1 (0.094%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 10 (0.94%) HTML
2 7 (0.66%) Application Packaging
3 6 (0.57%) .NET
4 3 (0.28%) OLE
5 2 (0.19%) Software Packaging
5 2 (0.19%) LAMP
5 2 (0.19%) X-Windows
5 2 (0.19%) COM
5 2 (0.19%) MAPI
6 1 (0.094%) Flash
6 1 (0.094%) FIX Protocol
6 1 (0.094%) LINQ
Miscellaneous
1 146 (13.76%) Blackberry
2 54 (5.09%) Analytical Skills
3 47 (4.43%) iPhone
4 40 (3.77%) NHS
5 34 (3.20%) iPad
6 23 (2.17%) Thin Client
6 23 (2.17%) Fat Client
7 18 (1.70%) Video Conferencing
8 17 (1.60%) Management Information System
9 15 (1.41%) PDA
10 11 (1.04%) Smartphone
10 11 (1.04%) FMCG
11 10 (0.94%) CMDB
12 7 (0.66%) Mathematics
12 7 (0.66%) iSeries
13 6 (0.57%) Hedge funds
13 6 (0.57%) Computer Science
13 6 (0.57%) Handset
14 5 (0.47%) Replication
15 3 (0.28%) EPoS
Operating Systems
1 821 (77.38%) Windows
2 547 (51.56%) Windows 7
3 275 (25.92%) Windows XP
4 134 (12.63%) Windows Server 2008
5 99 (9.33%) Windows 8
6 95 (8.95%) Windows Server 2003
7 57 (5.37%) Windows Server 2012
8 45 (4.24%) Android
9 44 (4.15%) Mac OS X
10 28 (2.64%) Linux
11 26 (2.45%) Windows Vista
11 26 (2.45%) Windows 2000 Server
12 19 (1.79%) Apple iOS
13 15 (1.41%) Mac OS X Server
13 15 (1.41%) Windows 2000
14 11 (1.04%) Mac OS
15 9 (0.85%) UNIX
16 5 (0.47%) Windows Mobile
17 4 (0.38%) Red Hat Enterprise Linux
18 3 (0.28%) Ubuntu
Processes & Methodologies
1 200 (18.85%) ITIL
2 60 (5.66%) Migration
3 38 (3.58%) Problem Management
4 35 (3.30%) Service Management
5 34 (3.20%) Service Delivery
5 34 (3.20%) Incident Management
6 23 (2.17%) Change Management
7 18 (1.70%) Project Management
8 11 (1.04%) Configuration Management
9 10 (0.94%) Infrastructure Management
10 9 (0.85%) Security Management
10 9 (0.85%) Investment Management
10 9 (0.85%) Time Management
10 9 (0.85%) Data Protection
11 8 (0.75%) Document Management
12 7 (0.66%) Change Control
12 7 (0.66%) ITIL V3
12 7 (0.66%) Coaching
13 6 (0.57%) Software Deployment
13 6 (0.57%) Capacity Planning
Programming Languages
1 43 (4.05%) SQL
2 17 (1.60%) Java
3 15 (1.41%) PowerShell
4 7 (0.66%) C
5 6 (0.57%) VBScript
6 3 (0.28%) VB
7 2 (0.19%) T-SQL
7 2 (0.19%) PHP
7 2 (0.19%) Python
8 1 (0.094%) C#
8 1 (0.094%) VB.NET
8 1 (0.094%) Bash Shell
Qualifications
1 98 (9.24%) Security Cleared
2 71 (6.69%) Microsoft Certification
3 66 (6.22%) SC Cleared
4 34 (3.20%) MCP
4 34 (3.20%) Degree
5 25 (2.36%) MCSE
6 21 (1.98%) A+ Certification
6 21 (1.98%) MCDST
7 16 (1.51%) MCITP
8 15 (1.41%) MCSA
8 15 (1.41%) Cisco Certification
8 15 (1.41%) CCNA
9 14 (1.32%) ITIL Certification
10 11 (1.04%) MCTS
11 5 (0.47%) DV Cleared
12 4 (0.38%) IBM Certification
12 4 (0.38%) Citrix Certification
13 3 (0.28%) VMware Certified Professional (VCP)
13 3 (0.28%) ACTC
13 3 (0.28%) MOS
Quality Assurance & Compliance
1 71 (6.69%) SLA
2 4 (0.38%) QA
2 4 (0.38%) COBIT
3 1 (0.094%) 21 CFR Part 11
3 1 (0.094%) Sarbanes-Oxley
System Software
1 484 (45.62%) Active Directory
2 36 (3.39%) VMware Infrastructure
3 33 (3.11%) XenApp
4 19 (1.79%) Microsoft App-V
5 13 (1.23%) XenDesktop
6 12 (1.13%) Hyper-V
7 7 (0.66%) Terminal Services
8 6 (0.57%) vSphere
8 6 (0.57%) VMware Workstation
9 3 (0.28%) Terminal Server
9 3 (0.28%) VMware ESXi
10 2 (0.19%) BitLocker
10 2 (0.19%) VirtualBox
10 2 (0.19%) XenServer
10 2 (0.19%) Xen
10 2 (0.19%) VMware ESX
10 2 (0.19%) NDS
10 2 (0.19%) MetaFrame
11 1 (0.094%) Samba
11 1 (0.094%) Citrix Presentation Server
Systems Management
1 124 (11.69%) SCCM
2 10 (0.94%) WSUS
3 6 (0.57%) Casper Suite
3 6 (0.57%) Norton AntiVirus
3 6 (0.57%) Systems Management Server (SMS)
4 5 (0.47%) DameWare
4 5 (0.47%) SCOM
5 3 (0.28%) OpenView Configuration Management
5 3 (0.28%) ZENworks
5 3 (0.28%) Unicenter
5 3 (0.28%) Backup Exec
5 3 (0.28%) Symantec Endpoint Protection
6 2 (0.19%) FreeIPA
6 2 (0.19%) AirWatch
6 2 (0.19%) BMC Marimba
7 1 (0.094%) TeamSite
7 1 (0.094%) SCVMM
7 1 (0.094%) Cisco CUCM
Vendors
1 394 (37.13%) Microsoft
2 145 (13.67%) Citrix
3 89 (8.39%) VMware
4 80 (7.54%) Apple
5 57 (5.37%) Cisco
6 49 (4.62%) HP
7 38 (3.58%) Lotus
8 36 (3.39%) Dell
9 26 (2.45%) Bloomberg
9 26 (2.45%) Remedy
10 24 (2.26%) Adobe
10 24 (2.26%) McAfee
11 23 (2.17%) Reuters
12 19 (1.79%) Symantec
13 14 (1.32%) Wyse
14 12 (1.13%) LANDesk
14 12 (1.13%) Sophos
15 10 (0.94%) Google
16 9 (0.85%) CheckPoint
16 9 (0.85%) Avaya
Cambridge, Cambridgeshire
The Bridge Ltd
Rate: From £20,000 to £30,000 per annum
Posted: 22 hours ago
City, London
Resourcing People Ltd.
Rate: From £33,000 to £43,000 per annum
Posted: 22 hours ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 23 hours ago
City, London
Polar Recruitment
Rate: £175 - £200 per day + none
Posted: 2 days ago
City, London
CDI Anders Elite Ltd
Rate: £200 - £250 per day
Posted: 3 days ago
Edinburgh, Midlothian
Harvey Nash plc
Rate: £125 - £150 per day
Posted: 3 days ago
London
Marcus Donald People
Rate: £130 - £150 per day
Posted: 3 days ago
Central London / West End
Lorien Resourcing
Rate: £16 - £18 per hour
Posted: 4 days ago
Barnstaple, Devon
Randstad Technologies
Rate: £15 - £18 per hour + Negotiable
Posted: 4 days ago
North West London
Premier IT
Rate: £160 - £180 per day
Posted: 4 days ago
Feltham, Middlesex
Ashdown IT
Rate: £20 - £25 per hour
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £180 per day
Posted: 5 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £140.00 - £150.00 per day
Posted: 5 days ago
Gloucester
Computer Futures
Rate: £100 - £125 per day
Posted: 9 days ago
Gloucestershire
Computer Futures
Rate: £80 - £150 per day + competitive
Posted: 9 days ago
London
Computer Futures
Rate: competitive
Posted: 10 days ago
Swindon
Austin Fraser Limited
Posted: 15 days ago
Staines
CPS Group
Rate: £130 - £140 per day
Posted: 23 days ago
Romsey
Austin Fraser Limited
Rate: £170 - £180 per day
Posted: 24 days ago