The statistics below represent IT contracts advertised across the UK that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Desktop Support
UK
Rank 309 261 209
Rank change year-on-year
-48 -52
Contract jobs requiring a Desktop Support 320 444 536
As % of all contract IT jobs located in the UK 0.71% 0.89% 1.07%
As % of the Job Titles category 0.75% 0.94% 1.13%
Number of daily rates quoted 161 227 250
Median daily rate £166 £160 £155
Median daily rate % change year-on-year
+3.90% +3.22%
90% offered a daily rate of more than £115 £113 £105
10% offered a daily rate of more than £230 £250 £235
UK excluding London median daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 77 116 175
Median hourly rate £15.50 £16.00 £15.50
Median hourly rate % change year-on-year
-3.12% +3.22%
90% offered a hourly rate of more than £13.00 £12.50 £11.73
10% offered a hourly rate of more than £22.50 £21.50 £20.00
UK excluding London median hourly rate £14.50 £15.85 £14.50
% change year-on-year
-8.51% +9.31%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42409 47285 47247
As % of all contract IT jobs located in the UK 94.74% 94.77% 94.70%
Number of daily rates quoted 27591 30033 29769
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1510 1731 1882
Median hourly rate £17.50 £17.50 £16.50
Median hourly rate % change year-on-year
- +6.06%
90% offered a hourly rate of more than £11.00 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £46.50 £37.50
UK excluding London median hourly rate £17.32 £17.50 £16.00
% change year-on-year
-1.02% +9.37%

Desktop Support
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 17 January 2017.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 17 January 2017.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 299 £170 +4.61% 41
London -29 129 £175 +7.69% 15
South East -4 47 £170 +3.03% 10
City of London -6 30 £163 -18.75% 3
South West +9 27 £150 -9.09% 3
Surrey +27 23 £174 -20.11% 2
North East -1 23 £200 -
Tyne and Wear 0 20 £170 -
Newcastle upon Tyne -9 19 £170 -
North West +1 17 £170 -24.44% 8
West Midlands -12 17 £114 -24.16% 2
East of England -23 16 £107 -35.15% 3
Yorkshire +9 13 £120 -
Hampshire +13 12 £160 -20.00% 3
East Midlands +4 9 £150 -6.25% 1
Southampton +7 8 £130 -3.70% 1
Manchester +13 7 £170 +17.24% 4
Scotland +11 7 £125 +4.16%
Bristol +7 7 £150 +33.33%
Wales +3 7 £136 +23.86%
Cambridgeshire -3 7 £95 -45.40% 1
Gloucestershire - 7 £140 -
Middlesex - 7 - -
South Wales +17 6 £136 +23.86%
West Yorkshire +14 6 £170 +30.76%
Guildford +1 6 £210 - 1
Birmingham -2 6 £120 -31.42%
Warwickshire -3 6 £113 -
Wiltshire -5 6 £115 -58.55% 2
Cambridge - 6 £95 -

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 606 (78.80%) Windows
2 382 (49.67%) Windows 7
3 379 (49.28%) Active Directory
4 259 (33.68%) Microsoft
5 243 (31.60%) MS Office
6 154 (20.03%) ITIL
7 142 (18.47%) Windows Server
8 135 (17.56%) SCCM
9 133 (17.30%) MS Excel
10 121 (15.73%) Citrix
11 113 (14.69%) Finance
12 97 (12.61%) Windows 10
12 97 (12.61%) Office 365
13 89 (11.57%) Windows XP
14 88 (11.44%) Blackberry
15 84 (10.92%) Security Cleared
16 82 (10.66%) VMware
17 81 (10.53%) MS Exchange
18 77 (10.01%) Windows Server 2008
19 75 (9.75%) Windows 8
20 73 (9.49%) TCP/IP
21 65 (8.45%) DHCP
21 65 (8.45%) Apple
22 64 (8.32%) DNS
23 62 (8.06%) SC Cleared
24 59 (7.67%) LAN
25 58 (7.54%) SLA
26 57 (7.41%) Windows Server 2003
27 54 (7.02%) Microsoft Certification
28 51 (6.63%) VMware Infrastructure

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (10.53%) MS Exchange
2 41 (5.33%) IBM Notes
3 24 (3.12%) Blackberry Enterprise Server
4 22 (2.86%) Exchange Server 2010
5 21 (2.73%) Skype for Business
6 18 (2.34%) Exchange Server 2007
7 13 (1.69%) SharePoint
8 10 (1.30%) Exchange Server 2013
9 7 (0.91%) Exchange Server 2003
10 3 (0.39%) CMS
10 3 (0.39%) IIS
11 1 (0.13%) Moodle
11 1 (0.13%) SharePoint 2013
Applications
1 243 (31.60%) MS Office
2 133 (17.30%) MS Excel
3 9 (1.17%) MS PowerPoint
4 3 (0.39%) MS Visio
5 2 (0.26%) Acrobat
6 1 (0.13%) Adobe Illustrator
6 1 (0.13%) InDesign
6 1 (0.13%) SOLIDWORKS
Business Applications
1 18 (2.34%) Eikon
2 10 (1.30%) Remedy ITSM
Cloud Services
1 97 (12.61%) Office 365
2 9 (1.17%) OneDrive
3 5 (0.65%) Microsoft Azure
4 3 (0.39%) G Suite
5 2 (0.26%) IaaS
5 2 (0.26%) Mimecast
5 2 (0.26%) PaaS
5 2 (0.26%) SaaS
6 1 (0.13%) Amazon AWS
6 1 (0.13%) Amazon EC2
6 1 (0.13%) Azure Active Directory
6 1 (0.13%) Google Drive
6 1 (0.13%) IBM Cloud
6 1 (0.13%) SoftLayer
Communications & Networking
1 73 (9.49%) TCP/IP
2 65 (8.45%) DHCP
3 64 (8.32%) DNS
4 59 (7.67%) LAN
5 40 (5.20%) WAN
6 31 (4.03%) Internet
7 29 (3.77%) VPN
8 26 (3.38%) Wireless
9 21 (2.73%) VoIP
10 20 (2.60%) Firewall
11 19 (2.47%) Ethernet
12 16 (2.08%) Wi-Fi
13 15 (1.95%) Skype
14 14 (1.82%) 3G
15 13 (1.69%) Remote Desktop
16 10 (1.30%) IP Telephony
17 6 (0.78%) Network Security
18 4 (0.52%) PBX
18 4 (0.52%) SAN
19 3 (0.39%) Extranet
Database & Business Intelligence
1 1 (0.13%) BusinessObjects
1 1 (0.13%) BusinessObjects Business Intelligence
1 1 (0.13%) SQL Server
Development Applications
1 1 (0.13%) MSI
General
1 113 (14.69%) Finance
2 51 (6.63%) Banking
3 36 (4.68%) Retail
4 24 (3.12%) Legal
5 16 (2.08%) Back Office
6 14 (1.82%) Retail Banking
7 13 (1.69%) Investment Banking
8 11 (1.43%) Telecoms
9 6 (0.78%) Law
10 5 (0.65%) Advertising
10 5 (0.65%) Front Office
10 5 (0.65%) Local Government
11 4 (0.52%) Financial Institution
11 4 (0.52%) German Language
11 4 (0.52%) Korean Language
12 3 (0.39%) Automotive
12 3 (0.39%) Games
13 2 (0.26%) Manufacturing
13 2 (0.26%) Publishing
14 1 (0.13%) Swedish Language
Libraries, Frameworks & Software Standards
1 2 (0.26%) 802.1X
1 2 (0.26%) XMPP
2 1 (0.13%) FIX Protocol
2 1 (0.13%) NancyFx
Miscellaneous
1 88 (11.44%) Blackberry
2 37 (4.81%) iPad
3 35 (4.55%) iPhone
3 35 (4.55%) Smartphone
4 31 (4.03%) Analytical Skills
5 27 (3.51%) Video Conferencing
6 22 (2.86%) Driving Licence
7 18 (2.34%) Fat Client
7 18 (2.34%) Thin Client
8 15 (1.95%) Management Information System
9 13 (1.69%) Data Centre
10 12 (1.56%) Client/Server
11 9 (1.17%) Statistics
12 5 (0.65%) Computer Science
12 5 (0.65%) Hedge funds
13 4 (0.52%) BYOD
13 4 (0.52%) NHS
14 3 (0.39%) CMDB
14 3 (0.39%) Handset
14 3 (0.39%) Mobile Computing
Operating Systems
1 606 (78.80%) Windows
2 382 (49.67%) Windows 7
3 142 (18.47%) Windows Server
4 97 (12.61%) Windows 10
5 89 (11.57%) Windows XP
6 77 (10.01%) Windows Server 2008
7 75 (9.75%) Windows 8
8 57 (7.41%) Windows Server 2003
9 40 (5.20%) Apple iOS
10 39 (5.07%) Android
11 28 (3.64%) Mac OS X
12 27 (3.51%) Windows Server 2012
13 20 (2.60%) Mac OS
14 8 (1.04%) Linux
15 6 (0.78%) Windows Phone
16 5 (0.65%) Windows 2000
16 5 (0.65%) Windows Vista
17 3 (0.39%) Unix
17 3 (0.39%) Windows Mobile
18 2 (0.26%) CentOS
Processes & Methodologies
1 154 (20.03%) ITIL
2 46 (5.98%) Migration
3 31 (4.03%) Asset Management
3 31 (4.03%) Time Management
4 27 (3.51%) Service Delivery
5 24 (3.12%) Incident Management
6 23 (2.99%) Change Management
7 21 (2.73%) Mobile Device Management
8 20 (2.60%) Service Management
9 16 (2.08%) ITIL V3
10 15 (1.95%) Line Management
11 13 (1.69%) Identity Management
11 13 (1.69%) Validation
12 12 (1.56%) Problem Management
13 11 (1.43%) Data Migration
13 11 (1.43%) ITSM
13 11 (1.43%) Patch Management
13 11 (1.43%) Project Management
14 10 (1.30%) Data Protection
15 9 (1.17%) Ticket Management
Programming Languages
1 17 (2.21%) PowerShell
2 16 (2.08%) Java
3 14 (1.82%) SQL
4 11 (1.43%) VBA
5 2 (0.26%) C
5 2 (0.26%) Shell Script
6 1 (0.13%) Bash Shell
6 1 (0.13%) VB
Qualifications
1 84 (10.92%) Security Cleared
2 62 (8.06%) SC Cleared
3 54 (7.02%) Microsoft Certification
4 49 (6.37%) MCP
5 34 (4.42%) MCSE
6 27 (3.51%) Degree
7 21 (2.73%) MCDST
8 20 (2.60%) A+ Certification
9 18 (2.34%) MCSA
10 15 (1.95%) Network+ Certification
11 12 (1.56%) ITIL Certification
12 11 (1.43%) ACDT
12 11 (1.43%) ACHDS
12 11 (1.43%) ACTC
12 11 (1.43%) MCSM
13 7 (0.91%) BPSS Clearance
14 6 (0.78%) DV Cleared
15 5 (0.65%) Cisco Certification
15 5 (0.65%) ITIL Foundation Certificate
15 5 (0.65%) MCITP
Quality Assurance & Compliance
1 58 (7.54%) SLA
2 6 (0.78%) Disclosure Scotland
3 5 (0.65%) ISO 9000
4 4 (0.52%) QA
5 2 (0.26%) PCI DSS
6 1 (0.13%) HL7
System Software
1 379 (49.28%) Active Directory
2 51 (6.63%) VMware Infrastructure
3 29 (3.77%) XenApp
4 15 (1.95%) Virtual Servers
5 14 (1.82%) Microsoft App-V
6 9 (1.17%) Virtual Desktop
6 9 (1.17%) XenDesktop
7 8 (1.04%) Hyper-V
8 4 (0.52%) BitLocker
8 4 (0.52%) vSphere
9 3 (0.39%) XenServer
10 2 (0.26%) Virtual Machines
10 2 (0.26%) VMware Server
11 1 (0.13%) Firmware
11 1 (0.13%) Microsoft Virtual Server
11 1 (0.13%) Terminal Services
11 1 (0.13%) VMware ESX
11 1 (0.13%) VMware ESXi
11 1 (0.13%) VMware Workstation
11 1 (0.13%) Xen
Systems Management
1 135 (17.56%) SCCM
2 20 (2.60%) WSUS
3 11 (1.43%) Systems Management Server (SMS)
4 8 (1.04%) AirWatch
5 6 (0.78%) Norton AntiVirus
6 5 (0.65%) Casper Suite
7 4 (0.52%) SafeCom
8 3 (0.39%) XenMobile
9 2 (0.26%) DameWare
9 2 (0.26%) EdgeSight
9 2 (0.26%) OpenView Configuration Management
9 2 (0.26%) Symantec Endpoint Protection
10 1 (0.13%) Backup Exec
10 1 (0.13%) BladeLogic
10 1 (0.13%) Cisco CUCM
10 1 (0.13%) McAfee ePO
10 1 (0.13%) Microsoft Intune
10 1 (0.13%) Nagios
10 1 (0.13%) NetBackup
10 1 (0.13%) Symantec Enterprise Vault
Vendors
1 259 (33.68%) Microsoft
2 121 (15.73%) Citrix
3 82 (10.66%) VMware
4 65 (8.45%) Apple
5 42 (5.46%) Bloomberg
6 41 (5.33%) Lotus
7 37 (4.81%) Cisco
8 33 (4.29%) Remedy
8 33 (4.29%) Reuters
9 28 (3.64%) HP
10 24 (3.12%) Dell
11 20 (2.60%) ServiceNow
12 16 (2.08%) AppSense
13 13 (1.69%) Google
14 12 (1.56%) Symantec
15 10 (1.30%) Intel Security
16 9 (1.17%) Oracle
16 9 (1.17%) ThinPrint
17 7 (0.91%) SAP
17 7 (0.91%) Sophos
Worcestershire
Senitor Associates
Rate: £12 - £17 per hour
Posted: 12 hours ago
Manchester, Lancashire
Plan-net
Rate: Competitive rate
Posted: 15 hours ago
Liverpool, Merseyside
4it Recruitment Ltd
Rate: From £100 to £150 per day Market Rate
Posted: 4 days ago
London
Marcus Donald People
Rate: £150 - £200 per annum
Posted: 4 days ago
Oxfordshire
Vivid Resourcing
Rate: £10 - £20 per hour + depending on experience & negotiable
Posted: 6 days ago
Stockport
Real Staffing
Rate: £12 - £15 per hour + competitive
Posted: 6 days ago
Jersey, Channel Isles
onezeero.
Rate: £29000 - £30000 per annum
Posted: 5 days ago
Belfast, County Antrim
McGregor Boyall
Rate: £300 - £320 per day
Posted: 6 days ago