The statistics below represent IT contracts advertised across the UK that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Desktop Support
Rank 309 229 219
Rank change year-on-year
-80 -10
Contract jobs requiring a Desktop Support 385 549 570
As % of all contract IT jobs located in the UK 0.73% 0.98% 1.06%
As % of the Job Titles category 0.77% 1.04% 1.12%
Number of daily rates quoted 182 235 248
Median daily rate £156 £161 £163
Median daily rate % change year-on-year
-3.10% -0.76%
90% offered a daily rate of more than £107 £114 £110
10% offered a daily rate of more than £265 £232 £250
UK excluding London median daily rate £156 £160 £170
% change year-on-year
-2.34% -5.88%
Number of hourly rates quoted 90 188 165
Median hourly rate £15.00 £15.25 £15.50
Median hourly rate % change year-on-year
-1.63% -1.61%
90% offered a hourly rate of more than £11.49 £11.50 £12.00
10% offered a hourly rate of more than £20.00 £21.15 £20.55
UK excluding London median hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50276 53000 51116
As % of all contract IT jobs located in the UK 94.73% 94.79% 94.75%
Number of daily rates quoted 32796 33319 31430
Median daily rate £425 £400 £397
Median daily rate % change year-on-year
+6.25% +0.75%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £399 £368 £350
% change year-on-year
+8.57% +5.00%
Number of hourly rates quoted 1494 2025 2060
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.43
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Desktop Support
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 26 June 2016.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 26 June 2016.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -74 355 £160 -3.03% 58
London -50 120 £158 -4.54% 25
South East -15 66 £140 -14.50% 11
North East -43 34 £230 +46.03%
East of England -1 32 £123 -28.46% 3
Tyne and Wear -43 31 £230 +46.03%
North West -20 30 £115 -40.25% 4
Newcastle upon Tyne -50 30 £230 +46.03%
South West -29 28 £180 +30.90% 5
West Midlands -23 22 £155 +10.71% 2
Wales +31 18 £115 -32.35%
Surrey -4 18 £170 +7.93%
South Wales +31 16 £90 -47.05%
Cambridgeshire +20 14 £115 -25.80% 1
East Midlands +13 14 £125 -52.38% 2
City of London +8 14 £138 -21.42% 6
Berkshire -13 13 £148 +5.35% 1
Cheshire -5 12 £115 -48.88%
Manchester -10 12 - - 3
Cardiff +15 11 £88 -48.52%
Oxfordshire +4 11 £135 -22.85% 2
Hampshire 0 10 £110 -37.14% 2
Gloucestershire -6 10 £154 -23.12%
Yorkshire -14 10 £125 +6.38% 6
Cambridge +17 8 £120 -22.58% 1
Hertfordshire +10 8 £195 +62.50% 1
Oxford +3 8 £135 -28.00% 1
West Yorkshire +1 8 £125 +6.38% 3
Reading -4 8 £140 -3.44%
Warwickshire -3 7 £260 -

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 26 June 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 609 (78.78%) Windows
2 401 (51.88%) Active Directory
3 384 (49.68%) Windows 7
4 288 (37.26%) Microsoft
5 274 (35.45%) MS Office
6 174 (22.51%) ITIL
7 149 (19.28%) SCCM
8 138 (17.85%) Citrix
8 138 (17.85%) Windows Server
9 122 (15.78%) MS Excel
10 114 (14.75%) Windows XP
11 104 (13.45%) Finance
12 99 (12.81%) Windows 8
13 89 (11.51%) Windows Server 2008
14 87 (11.25%) DNS
14 87 (11.25%) Blackberry
15 85 (11.00%) Microsoft Certification
16 76 (9.83%) MS Exchange
17 74 (9.57%) Office 365
18 68 (8.80%) DHCP
19 66 (8.54%) VMware
20 65 (8.41%) SLA
20 65 (8.41%) Apple
21 64 (8.28%) TCP/IP
22 60 (7.76%) Windows Server 2003
23 53 (6.86%) Security Cleared
23 53 (6.86%) MCP
24 52 (6.73%) MCSE
24 52 (6.73%) Cisco
24 52 (6.73%) XenApp

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (9.83%) MS Exchange
2 42 (5.43%) Blackberry Enterprise Server
3 28 (3.62%) Skype for Business
4 27 (3.49%) Exchange Server 2010
5 22 (2.85%) IBM Notes
6 13 (1.68%) Exchange Server 2007
7 11 (1.42%) SharePoint
8 8 (1.03%) Exchange Server 2013
9 4 (0.52%) IBM Domino
10 3 (0.39%) Exchange Server 2003
10 3 (0.39%) IIS
11 2 (0.26%) CMS
11 2 (0.26%) SAS
11 2 (0.26%) SharePoint 2010
12 1 (0.13%) Apache
12 1 (0.13%) Joomla!
12 1 (0.13%) SharePoint 2013
12 1 (0.13%) WordPress
Applications
1 274 (35.45%) MS Office
2 122 (15.78%) MS Excel
3 9 (1.16%) MS PowerPoint
4 3 (0.39%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Adobe Premiere
5 2 (0.26%) Photoshop
6 1 (0.13%) QuarkXPress
Business Applications
1 7 (0.91%) Eikon
2 5 (0.65%) Remedy ITSM
3 4 (0.52%) assyst
4 1 (0.13%) Dynamics AX
4 1 (0.13%) SAP Oil and Gas
Cloud Services
1 74 (9.57%) Office 365
2 9 (1.16%) Google Apps
2 9 (1.16%) OneDrive
3 4 (0.52%) Mimecast
4 2 (0.26%) Microsoft Azure
5 1 (0.13%) Adobe Creative Cloud
5 1 (0.13%) Azure Active Directory
5 1 (0.13%) SaaS
Communications & Networking
1 87 (11.25%) DNS
2 68 (8.80%) DHCP
3 64 (8.28%) TCP/IP
4 45 (5.82%) LAN
5 35 (4.53%) Internet
5 35 (4.53%) WAN
6 27 (3.49%) VPN
7 18 (2.33%) Wi-Fi
8 16 (2.07%) 3G
8 16 (2.07%) Firewall
9 14 (1.81%) Remote Desktop
9 14 (1.81%) Wireless
10 12 (1.55%) Extranet
11 11 (1.42%) Skype
11 11 (1.42%) VoIP
12 10 (1.29%) SMS
13 9 (1.16%) IP Telephony
14 7 (0.91%) Intranet
15 6 (0.78%) Ethernet
15 6 (0.78%) SAN
Database & Business Intelligence
1 8 (1.03%) SQL Server
2 1 (0.13%) Crystal Reports
2 1 (0.13%) FileMaker
2 1 (0.13%) MySQL
2 1 (0.13%) Oracle Database
2 1 (0.13%) SQL Server 2008
2 1 (0.13%) SQL Server 2012
Development Applications
1 1 (0.13%) MSI
1 1 (0.13%) Xcode
General
1 104 (13.45%) Finance
2 50 (6.47%) Banking
3 32 (4.14%) Legal
4 28 (3.62%) Law
5 20 (2.59%) Investment Banking
6 12 (1.55%) Retail
7 10 (1.29%) Front Office
7 10 (1.29%) Manufacturing
7 10 (1.29%) Telecoms
8 9 (1.16%) Advertising
9 8 (1.03%) Back Office
10 6 (0.78%) Billing
11 5 (0.65%) Local Government
11 5 (0.65%) Marketing
12 3 (0.39%) French Language
12 3 (0.39%) Retail Banking
13 2 (0.26%) Pharmaceutical
13 2 (0.26%) Publishing
14 1 (0.13%) Financial Institution
14 1 (0.13%) Games
Libraries, Frameworks & Software Standards
1 6 (0.78%) HTML
2 4 (0.52%) ODBC
3 2 (0.26%) SAML
4 1 (0.13%) .NET
4 1 (0.13%) CGI
4 1 (0.13%) CSS
4 1 (0.13%) LAMP
4 1 (0.13%) Web Services
4 1 (0.13%) XMPP
4 1 (0.13%) X-Windows
Miscellaneous
1 87 (11.25%) Blackberry
2 31 (4.01%) Fat Client
2 31 (4.01%) Thin Client
3 28 (3.62%) Analytical Skills
4 25 (3.23%) Driving Licence
5 24 (3.10%) iPhone
5 24 (3.10%) Smartphone
6 19 (2.46%) Data Centre
7 18 (2.33%) NHS
7 18 (2.33%) Video Conferencing
8 14 (1.81%) Mathematics
9 13 (1.68%) iPad
10 12 (1.55%) Computer Science
10 12 (1.55%) Management Information System
11 6 (0.78%) BYOD
11 6 (0.78%) Client/Server
11 6 (0.78%) PDA
12 5 (0.65%) Handset
13 4 (0.52%) EPoS
14 3 (0.39%) AS400
Operating Systems
1 609 (78.78%) Windows
2 384 (49.68%) Windows 7
3 138 (17.85%) Windows Server
4 114 (14.75%) Windows XP
5 99 (12.81%) Windows 8
6 89 (11.51%) Windows Server 2008
7 60 (7.76%) Windows Server 2003
8 50 (6.47%) Apple iOS
9 44 (5.69%) Windows 10
10 43 (5.56%) Windows Server 2012
11 36 (4.66%) Android
12 28 (3.62%) Mac OS X
13 17 (2.20%) Mac OS
13 17 (2.20%) Windows Vista
14 12 (1.55%) Windows 2000 Server
15 7 (0.91%) Linux
16 5 (0.65%) Unix
17 2 (0.26%) Windows NT
18 1 (0.13%) Mac OS X Server
18 1 (0.13%) Windows 2000
Processes & Methodologies
1 174 (22.51%) ITIL
2 33 (4.27%) Incident Management
3 30 (3.88%) Service Delivery
3 30 (3.88%) Service Management
4 29 (3.75%) ITIL V3
5 25 (3.23%) Software Deployment
6 24 (3.10%) Problem Management
7 22 (2.85%) Migration
8 21 (2.72%) ITSM
9 20 (2.59%) Software Delivery
10 18 (2.33%) Change Management
10 18 (2.33%) Document Management
11 17 (2.20%) Asset Management
12 14 (1.81%) Configuration Management
13 12 (1.55%) Patch Management
13 12 (1.55%) Project Management
14 11 (1.42%) Application Packaging
14 11 (1.42%) Information Security
15 10 (1.29%) Mentoring
16 9 (1.16%) Mobile Device Management
Programming Languages
1 20 (2.59%) C
2 19 (2.46%) SQL
3 7 (0.91%) Java
3 7 (0.91%) PowerShell
4 5 (0.65%) VBA
5 2 (0.26%) Perl
5 2 (0.26%) PHP
5 2 (0.26%) Python
6 1 (0.13%) Bash Shell
6 1 (0.13%) JavaScript
6 1 (0.13%) Ruby
6 1 (0.13%) Shell Script
Qualifications
1 85 (11.00%) Microsoft Certification
2 53 (6.86%) MCP
2 53 (6.86%) Security Cleared
3 52 (6.73%) MCSE
4 33 (4.27%) SC Cleared
5 29 (3.75%) MCDST
6 26 (3.36%) Degree
7 21 (2.72%) ITIL Certification
8 16 (2.07%) MCSA
9 14 (1.81%) A+ Certification
10 10 (1.29%) BPSS Clearance
10 10 (1.29%) CCNA
10 10 (1.29%) Cisco Certification
10 10 (1.29%) DBS Check
11 6 (0.78%) ITIL Foundation Certificate
12 5 (0.65%) MCITP
12 5 (0.65%) Network+ Certification
13 4 (0.52%) DV Cleared
14 3 (0.39%) MCTS
15 2 (0.26%) MCSM
Quality Assurance & Compliance
1 65 (8.41%) SLA
2 10 (1.29%) Disclosure Scotland
3 1 (0.13%) HL7
3 1 (0.13%) ISO 9000
System Software
1 401 (51.88%) Active Directory
2 52 (6.73%) XenApp
3 27 (3.49%) Microsoft App-V
4 23 (2.98%) VMware Infrastructure
5 20 (2.59%) XenDesktop
6 11 (1.42%) BitLocker
6 11 (1.42%) Hyper-V
7 9 (1.16%) XenServer
8 6 (0.78%) Virtual Desktop
9 5 (0.65%) Virtual Machines
10 4 (0.52%) UAG
11 3 (0.39%) VMware ESX
12 2 (0.26%) Samba
12 2 (0.26%) Virtual Servers
12 2 (0.26%) vSphere
13 1 (0.13%) Terminal Server
13 1 (0.13%) Xen
Systems Management
1 149 (19.28%) SCCM
2 19 (2.46%) Systems Management Server (SMS)
3 8 (1.03%) Backup Exec
4 7 (0.91%) Norton AntiVirus
4 7 (0.91%) Symantec Endpoint Protection
5 5 (0.65%) XenMobile
6 4 (0.52%) AirWatch
6 4 (0.52%) SafeCom
6 4 (0.52%) WSUS
7 3 (0.39%) DameWare
7 3 (0.39%) EdgeSight
8 2 (0.26%) Casper Suite
8 2 (0.26%) SCOM
9 1 (0.13%) Cisco CUCM
9 1 (0.13%) McAfee ePO
9 1 (0.13%) NetBackup
9 1 (0.13%) NetVault Backup
9 1 (0.13%) Unicenter
Vendors
1 288 (37.26%) Microsoft
2 138 (17.85%) Citrix
3 66 (8.54%) VMware
4 65 (8.41%) Apple
5 52 (6.73%) Cisco
6 34 (4.40%) HP
7 32 (4.14%) Bloomberg
8 27 (3.49%) Reuters
9 25 (3.23%) Remedy
10 24 (3.10%) AppSense
11 23 (2.98%) Symantec
12 22 (2.85%) Lotus
13 15 (1.94%) Google
14 14 (1.81%) Dell
14 14 (1.81%) ServiceNow
14 14 (1.81%) ThinPrint
15 13 (1.68%) LANDesk
16 10 (1.29%) Avaya
17 9 (1.16%) Adobe
18 7 (0.91%) Sophos
Plymouth
Hays Specialist Recruitment Ltd
Rate: £14.00 - £18.00 per hour
Posted: 3 days ago
London
Ashdown IT
Rate: £20 - £25 per hour
Posted: 3 days ago
London
Harvey Nash plc
Rate: £160 - £200 per day
Posted: 6 days ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £100 to £150 per day
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £100 to £150 per day
Posted: 5 days ago
City, London
Networking People
Rate: £280 - £305 per day
Posted: 3 days ago
Norfolk
Marcus Donald People
Rate: £130 - £160 per day
Posted: 4 days ago