The table below looks at the statistics for the Desktop Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 199 185 202
Rank change year-on-year
-14 +17
Contract jobs requiring a Desktop Support 597 593 494
As % of all contract IT jobs located in the UK 1.08% 1.15% 1.00%
As % of the Job Titles category 1.18% 1.24% 1.07%
Number of daily rates quoted 279 253 171
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £160 £160
90% offered a daily rate of more than £105 £100 £111
10% offered a daily rate of more than £228 £263 £250
UK excluding London average daily rate £148 £145 £135
% change year-on-year
+1.72% +7.40%
Number of hourly rates quoted 192 189 195
Average hourly rate £15.77 £15.50 £16.00
Average hourly rate % change year-on-year
+1.74% -3.12%
90% offered a hourly rate of more than £11.58 £12.00 £12.42
10% offered a hourly rate of more than £20.00 £22.10 £20.80
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50642 47729 46134
As % of all contract IT jobs located in the UK 91.79% 92.49% 92.95%
Number of daily rates quoted 32228 28770 26034
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2044 2098 2641
Average hourly rate £16.00 £17.50 £18.50
Average hourly rate % change year-on-year
-8.57% -5.40%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 19 December 2014.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 19 December 2014.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 564 £160 -1.53% 49
London +20 259 £165 -17.50% 22
South East -15 112 £170 +13.33% 9
City of London +13 68 £170 -25.35% 6
East of England -3 43 £155 - 2
West Midlands -16 39 £140 +16.66% 5
Hampshire +1 33 £165 +3.12% 5
South West -34 33 £135 -6.89% 2
North West -7 29 £225 +66.29% 1
Yorkshire -9 27 £125 +13.63% 4
Surrey +13 23 £173 +4.54%
Cambridgeshire +5 21 £170 +3.03% 2
West Yorkshire +2 21 £110 - 4
Berkshire -14 17 £143 -12.30% 2
Cambridge +12 13 £170 +13.33% 2
Leeds +3 13 £105 -4.54% 4
East Midlands -3 13 £118 -21.66% 3
Scotland -12 13 £135 +17.39% 1
Oxfordshire -16 13 £150 -11.76%
Birmingham -5 12 £130 +44.44% 2
Reading +13 11 £175 +27.27% 2
Milton Keynes -19 10 £205 +36.66%
Buckinghamshire -21 10 £205 +41.37%
Warwickshire -6 9 £165 +22.22% 1
Manchester -10 9 £225 +9.51%
Gloucestershire -17 9 £95 -62.00%
Basingstoke +8 8 £150 -6.25% 1
Oxford -13 8 £150 -
Bristol -21 8 £128 +10.86%
North East -31 8 £90 -64.00%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 892 (76.17%) Windows
2 595 (50.81%) Windows 7
3 498 (42.53%) Active Directory
4 423 (36.12%) MS Office
5 409 (34.93%) Microsoft
6 398 (33.99%) Windows XP
7 199 (16.99%) Blackberry
8 197 (16.82%) ITIL
9 189 (16.14%) Citrix
10 169 (14.43%) MS Excel
11 165 (14.09%) MS Exchange
12 149 (12.72%) SCCM
13 148 (12.64%) Windows Server 2008
14 145 (12.38%) Finance
15 140 (11.96%) Security Cleared
16 120 (10.25%) SC Cleared
17 114 (9.74%) Windows Server 2003
18 106 (9.05%) SLA
19 103 (8.80%) VMware
20 86 (7.34%) Microsoft Certification
21 81 (6.92%) TCP/IP
21 81 (6.92%) Windows 8
22 77 (6.58%) Banking
23 76 (6.49%) Analytical Skills
24 75 (6.40%) LAN
25 71 (6.06%) HP
26 70 (5.98%) Apple
27 62 (5.29%) Lotus
27 62 (5.29%) IBM Notes
28 59 (5.04%) WAN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 165 (14.09%) MS Exchange
2 62 (5.29%) IBM Notes
3 56 (4.78%) SharePoint
3 56 (4.78%) Blackberry Enterprise Server
4 53 (4.53%) Exchange Server 2010
5 39 (3.33%) Exchange Server 2003
6 36 (3.07%) Lync
7 26 (2.22%) Exchange Server 2007
8 11 (0.94%) SharePoint 2013
9 9 (0.77%) Exchange Server 2013
10 4 (0.34%) Lotus Domino
10 4 (0.34%) WorkSite
11 3 (0.26%) BizTalk Server
12 2 (0.17%) IIS
12 2 (0.17%) OpenStack
13 1 (0.085%) WebSphere
13 1 (0.085%) Captiva
13 1 (0.085%) Documentum
13 1 (0.085%) Site Server
Applications
1 423 (36.12%) MS Office
2 169 (14.43%) MS Excel
3 12 (1.02%) MS PowerPoint
4 7 (0.60%) MS Visio
5 5 (0.43%) Adobe Creative Suite
5 5 (0.43%) MS Project
6 3 (0.26%) Spreadsheet
7 2 (0.17%) Pro/ENGINEER
7 2 (0.17%) AutoCAD
7 2 (0.17%) Acrobat
8 1 (0.085%) Adobe Captivate
8 1 (0.085%) Photoshop
8 1 (0.085%) S-PLUS
8 1 (0.085%) Adobe Illustrator
Business Applications
1 4 (0.34%) Remedy ITSM
2 2 (0.17%) Eikon
2 2 (0.17%) Dynamics CRM
2 2 (0.17%) assyst
3 1 (0.085%) LatentZero
3 1 (0.085%) Dynamics NAV
3 1 (0.085%) SAP ERP
3 1 (0.085%) Cerner Millennium
3 1 (0.085%) SAP BPC
3 1 (0.085%) ReMetrica
3 1 (0.085%) BPCS
3 1 (0.085%) Agresso
Cloud Services
1 22 (1.88%) Office 365
2 7 (0.60%) Google Apps
3 2 (0.17%) SaaS
4 1 (0.085%) IaaS
Communications & Networking
1 81 (6.92%) TCP/IP
2 75 (6.40%) LAN
3 59 (5.04%) WAN
4 54 (4.61%) VPN
5 48 (4.10%) DHCP
6 47 (4.01%) DNS
7 29 (2.48%) Internet
8 23 (1.96%) Firewall
9 18 (1.54%) Wi-Fi
9 18 (1.54%) VoIP
10 17 (1.45%) Wireless
11 14 (1.20%) 3G
12 10 (0.85%) IP Telephony
13 9 (0.77%) Broadband
14 7 (0.60%) SAN
15 5 (0.43%) Structured Cabling
16 4 (0.34%) Intranet
16 4 (0.34%) Ethernet
16 4 (0.34%) LDAP
16 4 (0.34%) VLAN
Database & Business Intelligence
1 10 (0.85%) SQL Server
2 2 (0.17%) DTS
3 1 (0.085%) SQL Server 2005
3 1 (0.085%) SQL Server 2008
3 1 (0.085%) SQL Server 2012
3 1 (0.085%) MySQL
3 1 (0.085%) EDRMS
3 1 (0.085%) EDMS
3 1 (0.085%) FileMaker
Development Applications
1 3 (0.26%) MSI
2 2 (0.17%) Toad
2 2 (0.17%) Visual Studio
3 1 (0.085%) Dreamweaver
General
1 145 (12.38%) Finance
2 77 (6.58%) Banking
3 22 (1.88%) Investment Banking
4 19 (1.62%) Law
5 18 (1.54%) Back Office
6 17 (1.45%) Legal
7 13 (1.11%) Telecoms
7 13 (1.11%) Financial Institution
8 11 (0.94%) Retail
9 9 (0.77%) Manufacturing
10 7 (0.60%) Retail Banking
11 6 (0.51%) Military
12 5 (0.43%) Local Government
13 4 (0.34%) Advertising
13 4 (0.34%) Front Office
13 4 (0.34%) Mandarin Language
13 4 (0.34%) Cantonese Language
14 3 (0.26%) Multimedia
14 3 (0.26%) French Language
14 3 (0.26%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 12 (1.02%) Application Packaging
2 9 (0.77%) OLE
3 3 (0.26%) Software Packaging
3 3 (0.26%) LAMP
4 2 (0.17%) X-Windows
4 2 (0.17%) COM
5 1 (0.085%) HTML
5 1 (0.085%) .NET
5 1 (0.085%) MAPI
5 1 (0.085%) WAP
Miscellaneous
1 199 (16.99%) Blackberry
2 76 (6.49%) Analytical Skills
3 44 (3.76%) iPhone
4 35 (2.99%) iPad
5 26 (2.22%) NHS
6 21 (1.79%) Video Conferencing
7 20 (1.71%) PDA
8 18 (1.54%) Thin Client
8 18 (1.54%) CMDB
8 18 (1.54%) Fat Client
9 17 (1.45%) Smartphone
10 14 (1.20%) Handset
11 11 (0.94%) FMCG
11 11 (0.94%) Management Information System
12 10 (0.85%) Hedge funds
13 4 (0.34%) Statistics
13 4 (0.34%) Computer Science
14 3 (0.26%) PKI
14 3 (0.26%) Mathematics
15 2 (0.17%) Clustering
Operating Systems
1 892 (76.17%) Windows
2 595 (50.81%) Windows 7
3 398 (33.99%) Windows XP
4 148 (12.64%) Windows Server 2008
5 114 (9.74%) Windows Server 2003
6 81 (6.92%) Windows 8
7 53 (4.53%) Windows Vista
8 42 (3.59%) Mac OS X
9 38 (3.25%) Apple iOS
9 38 (3.25%) Windows Server 2012
10 35 (2.99%) Android
11 31 (2.65%) Linux
12 23 (1.96%) Windows 2000
13 14 (1.20%) UNIX
14 12 (1.02%) Windows 2000 Server
15 11 (0.94%) Red Hat Enterprise Linux
15 11 (0.94%) Mac OS
15 11 (0.94%) Windows Mobile
16 9 (0.77%) CentOS
17 5 (0.43%) Windows NT
Processes & Methodologies
1 197 (16.82%) ITIL
2 45 (3.84%) Migration
3 43 (3.67%) Incident Management
4 36 (3.07%) Service Management
5 34 (2.90%) Service Delivery
6 25 (2.13%) Asset Management
7 24 (2.05%) Problem Management
8 19 (1.62%) ITSM
9 18 (1.54%) Change Management
9 18 (1.54%) Software Deployment
10 14 (1.20%) Security Management
10 14 (1.20%) Line Management
10 14 (1.20%) Data Protection
11 13 (1.11%) Time Management
11 13 (1.11%) Disaster Recovery
12 12 (1.02%) Project Management
12 12 (1.02%) Configuration Management
13 11 (0.94%) User Acceptance Testing
14 10 (0.85%) CRM
15 8 (0.68%) E-Commerce
Programming Languages
1 25 (2.13%) PowerShell
2 22 (1.88%) SQL
3 20 (1.71%) Java
4 8 (0.68%) VBScript
5 7 (0.60%) VB
6 6 (0.51%) C
7 5 (0.43%) VBA
8 2 (0.17%) Perl
8 2 (0.17%) Bourne shell
8 2 (0.17%) Korn
9 1 (0.085%) Bash Shell
Qualifications
1 140 (11.96%) Security Cleared
2 120 (10.25%) SC Cleared
3 86 (7.34%) Microsoft Certification
4 48 (4.10%) MCP
5 44 (3.76%) MCSE
6 33 (2.82%) A+ Certification
6 33 (2.82%) Degree
7 23 (1.96%) MCSA
8 19 (1.62%) MCITP
9 14 (1.20%) ITIL Certification
9 14 (1.20%) MCDST
10 9 (0.77%) Dell Certification
10 9 (0.77%) CCNA
10 9 (0.77%) Cisco Certification
11 8 (0.68%) MCTS
12 6 (0.51%) Network+ Certification
12 6 (0.51%) DV Cleared
13 4 (0.34%) CTC Cleared
14 2 (0.17%) CCNP
14 2 (0.17%) Citrix Certification
Quality Assurance & Compliance
1 106 (9.05%) SLA
2 4 (0.34%) COBIT
2 4 (0.34%) QA
3 2 (0.17%) Sarbanes-Oxley
4 1 (0.085%) Dodd-Frank
4 1 (0.085%) TickIT
System Software
1 498 (42.53%) Active Directory
2 49 (4.18%) VMware Infrastructure
3 34 (2.90%) XenApp
4 23 (1.96%) Microsoft App-V
5 11 (0.94%) XenDesktop
6 9 (0.77%) Hyper-V
7 7 (0.60%) VMware ESX
8 6 (0.51%) Xen
9 5 (0.43%) vSphere
9 5 (0.43%) Firmware
10 4 (0.34%) VMware Workstation
10 4 (0.34%) Terminal Services
10 4 (0.34%) VMware ESXi
10 4 (0.34%) Citrix Presentation Server
11 2 (0.17%) NFS
12 1 (0.085%) XenServer
12 1 (0.085%) UAG
12 1 (0.085%) VirtualBox
12 1 (0.085%) Terminal Server
Systems Management
1 149 (12.72%) SCCM
2 7 (0.60%) WSUS
2 7 (0.60%) Systems Management Server (SMS)
2 7 (0.60%) Backup Exec
3 6 (0.51%) SCOM
4 5 (0.43%) ServiceCenter
4 5 (0.43%) Symantec Enterprise Vault
4 5 (0.43%) Norton AntiVirus
4 5 (0.43%) DameWare
5 4 (0.34%) NetBackup
5 4 (0.34%) OpenView Configuration Management
6 3 (0.26%) Unicenter
7 2 (0.17%) Nagios
7 2 (0.17%) ARCserve
7 2 (0.17%) Casper Suite
7 2 (0.17%) FreeIPA
7 2 (0.17%) BMC Marimba
8 1 (0.085%) WMI
8 1 (0.085%) PureDisk
8 1 (0.085%) HP SIM
Vendors
1 409 (34.93%) Microsoft
2 189 (16.14%) Citrix
3 103 (8.80%) VMware
4 71 (6.06%) HP
5 70 (5.98%) Apple
6 62 (5.29%) Lotus
7 51 (4.36%) Cisco
8 39 (3.33%) Symantec
9 37 (3.16%) Dell
10 33 (2.82%) Remedy
11 29 (2.48%) Reuters
11 29 (2.48%) Bloomberg
12 20 (1.71%) AppSense
13 19 (1.62%) Sophos
14 18 (1.54%) CA
14 18 (1.54%) ServiceNow
15 17 (1.45%) Avaya
15 17 (1.45%) Wyse
16 16 (1.37%) Adobe
16 16 (1.37%) Oracle
City, London
TEKsystems
Rate: £160 - £180 per day
Posted: 2 days ago
Warwick, Warwickshire
Opus Recruitment Solutions Ltd
Rate: £80 - £120 per day
Posted: 2 days ago
Eastleigh
Hays IT - Uk Posting account
Rate: £13.00 - £16.00 per hour
Posted: 2 days ago
London
TEKsystems
Rate: £100 - £120 per day
Posted: 2 days ago
Uxbridge, Middlesex
Allied Worldwide
Posted: 4 days ago
City, London
Premier IT
Rate: £150 - £200 per day
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Rate: market rates
Posted: 5 days ago
Glasgow, Lanarkshire
Global Technology Solutions Ltd
Rate: £15.77 per hour
Posted: 5 days ago
London
Marcus Donald People
Rate: £100 - £140 per day
Posted: 5 days ago
Exeter, Devon
Roc Search
Posted: 5 days ago
England
Real Staffing
Rate: £240 - £280 per day + competitive
Posted: 6 days ago
London
Kelway Ltd
Rate: From £28,000 to £32,000 per annum
Posted: 6 days ago
Kingston Upon Thames, Surrey
TELSTRA Associates
Rate: From £200 to £225 per day £200-225 per day
Posted: 6 days ago
London
Templeton and Partners - SAP & UK Account
Rate: market rate
Posted: 10 days ago
Trowbridge
Hays IT - Uk Posting account
Rate: £25.00 per hour
Posted: 10 days ago
Leeds
Austin Fraser Limited
Rate: £100 - £110 per day
Posted: 18 days ago
Telford, Shropshire
Telford Wrekin Council
Rate: From £27,323 to £28,922 per annum
Posted: 25 days ago
Folkestone
Claremont Consulting Limited
Rate: £250 - £300 per day
Posted: 26 days ago