The table below looks at the statistics for the Desktop Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 253 207 225
Rank change year-on-year
-46 +18
Contract jobs requiring a Desktop Support 489 577 446
As % of all contract IT jobs located in the UK 0.86% 1.06% 0.87%
As % of the Job Titles category 0.93% 1.14% 0.94%
Number of daily rates quoted 196 242 155
Average daily rate
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of your Daily Rate
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£160 £164 £170
Average daily rate % change year-on-year
-2.29% -3.67%
90% offered a daily rate of more than £110 £110 £101
10% offered a daily rate of more than £250 £250 £250
UK excluding London average daily rate £165 £161 £150
% change year-on-year
+2.32% +7.50%
Number of hourly rates quoted 171 165 154
Average hourly rate £15.50 £15.50 £15.95
Average hourly rate % change year-on-year
- -2.79%
90% offered a hourly rate of more than £11.23 £12.00 £11.85
10% offered a hourly rate of more than £21.00 £20.55 £22.50
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52752 50560 47327
As % of all contract IT jobs located in the UK 92.46% 92.47% 92.58%
Number of daily rates quoted 33520 30690 27691
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1927 2009 2145
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 30 July 2015.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 30 July 2015.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -39 457 £160 -3.03% 66
London +4 202 £154 -6.81% 32
South East -38 82 £163 +8.33% 11
City of London -22 52 £148 -32.95% 9
South West +2 42 £170 -5.55% 5
East of England +6 36 £185 +45.09% 6
North West -54 33 £190 -5.00% 10
Berkshire +14 22 £163 -40.90% 3
Yorkshire -28 21 £150 +1.69% 1
Scotland -20 19 £110 -8.33% 5
West Midlands -6 17 £123 -18.33%
Surrey -6 17 £170 +6.25% 2
Cheshire -8 17 £175 -14.63%
North East -14 15 £195 +1.96%
Hampshire -8 13 £163 -5.79% 3
Wiltshire +4 12 - - 1
Bristol +4 11 £131 - 3
Edinburgh -11 11 £110 -37.14% 2
Reading -1 10 £163 -51.85% 2
North Yorkshire -2 10 - -
Gloucestershire -2 10 £151 +4.31%
Cambridgeshire -5 10 £155 +31.91% 2
West Yorkshire -20 10 £150 +1.69%
Oxfordshire -30 10 £200 -3.61% 1
Skipton - 10 - -
Essex -5 9 £233 +29.16% 1
Hertfordshire -7 9 £210 +63.10% 2
East Midlands -11 9 £110 -8.33% 1
Tyne and Wear -17 9 £195 +1.96%
Newcastle upon Tyne -18 9 £195 -28.44%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 809 (77.34%) Windows
2 501 (47.90%) Active Directory
3 496 (47.42%) Windows 7
4 405 (38.72%) Microsoft
5 337 (32.22%) MS Office
6 268 (25.62%) Windows XP
7 181 (17.30%) ITIL
8 165 (15.77%) MS Excel
9 149 (14.24%) Citrix
10 142 (13.58%) Windows Server 2008
11 131 (12.52%) SCCM
12 126 (12.05%) Blackberry
13 111 (10.61%) VMware
14 109 (10.42%) Windows Server 2003
15 104 (9.94%) Security Cleared
16 103 (9.85%) MS Exchange
17 100 (9.56%) Finance
18 85 (8.13%) LAN
19 82 (7.84%) Windows 8
20 76 (7.27%) SLA
21 74 (7.07%) Microsoft Certification
21 74 (7.07%) SC Cleared
22 72 (6.88%) TCP/IP
23 69 (6.60%) WAN
23 69 (6.60%) Windows Server 2012
24 67 (6.41%) Cisco
25 65 (6.21%) Apple
26 63 (6.02%) HP
27 61 (5.83%) Android
28 60 (5.74%) DHCP

Desktop Support
Top Related IT Skills by Category

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 103 (9.85%) MS Exchange
2 45 (4.30%) Blackberry Enterprise Server
3 43 (4.11%) SharePoint
4 40 (3.82%) Lync
5 30 (2.87%) Exchange Server 2010
6 20 (1.91%) IBM Notes
7 14 (1.34%) Exchange Server 2013
8 10 (0.96%) Exchange Server 2007
9 7 (0.67%) Exchange Server 2003
10 6 (0.57%) CMS
11 4 (0.38%) SharePoint 2010
12 3 (0.29%) WorkSite
13 2 (0.19%) Lotus Domino
14 1 (0.096%) IIS
14 1 (0.096%) BizTalk Server
14 1 (0.096%) SharePoint 2013
Applications
1 337 (32.22%) MS Office
2 165 (15.77%) MS Excel
3 10 (0.96%) MS PowerPoint
4 8 (0.76%) MS Visio
5 5 (0.48%) Adobe Creative Suite
6 3 (0.29%) AutoCAD
7 1 (0.096%) MS Project
7 1 (0.096%) Spreadsheet
7 1 (0.096%) MicroStation
Business Applications
1 3 (0.29%) Dynamics NAV
1 3 (0.29%) Remedy ITSM
1 3 (0.29%) Eikon
2 2 (0.19%) SAP Oil and Gas
2 2 (0.19%) Dynamics AX
3 1 (0.096%) Dynamics GP
3 1 (0.096%) GoldMine
3 1 (0.096%) SAP Business One
3 1 (0.096%) assyst
3 1 (0.096%) Dynamics CRM
3 1 (0.096%) Oracle Applications
3 1 (0.096%) Cerner Millennium
Cloud Services
1 44 (4.21%) Office 365
2 3 (0.29%) Microsoft Azure
3 1 (0.096%) Amazon AWS
3 1 (0.096%) Google Apps
3 1 (0.096%) Google Cloud Platform
3 1 (0.096%) Azure Active Directory
Communications & Networking
1 85 (8.13%) LAN
2 72 (6.88%) TCP/IP
3 69 (6.60%) WAN
4 60 (5.74%) DHCP
5 58 (5.54%) DNS
6 48 (4.59%) VPN
7 39 (3.73%) Internet
8 26 (2.49%) Firewall
9 18 (1.72%) VoIP
10 16 (1.53%) Wi-Fi
11 14 (1.34%) Wireless
12 10 (0.96%) Network Security
13 9 (0.86%) Cisco IOS
13 9 (0.86%) IP Telephony
13 9 (0.86%) SAN
14 8 (0.76%) 3G
15 4 (0.38%) VLAN
15 4 (0.38%) Extranet
15 4 (0.38%) LDAP
16 3 (0.29%) Cisco ASA
Database & Business Intelligence
1 10 (0.96%) FileMaker
2 9 (0.86%) MySQL
2 9 (0.86%) SQL Server
3 2 (0.19%) Data Warehouse
3 2 (0.19%) DTS
3 2 (0.19%) BusinessObjects
4 1 (0.096%) Crystal Reports
4 1 (0.096%) Oracle Reports
4 1 (0.096%) MS Access
4 1 (0.096%) IDOL
4 1 (0.096%) SQL Server 2008
4 1 (0.096%) Oracle Database
Development Applications
1 2 (0.19%) MSI
1 2 (0.19%) JIRA
General
1 100 (9.56%) Finance
2 31 (2.96%) Banking
3 20 (1.91%) Retail
4 19 (1.82%) Telecoms
5 18 (1.72%) Law
6 15 (1.43%) Legal
7 12 (1.15%) Manufacturing
8 10 (0.96%) Financial Institution
8 10 (0.96%) Local Government
9 8 (0.76%) French Language
9 8 (0.76%) Back Office
10 6 (0.57%) Advertising
11 5 (0.48%) Japanese Language
12 4 (0.38%) Front Office
12 4 (0.38%) Investment Banking
13 3 (0.29%) Publishing
13 3 (0.29%) Spanish Language
14 2 (0.19%) Dutch Language
14 2 (0.19%) German Language
14 2 (0.19%) Marketing
Libraries, Frameworks & Software Standards
1 16 (1.53%) HTML
2 5 (0.48%) Application Packaging
3 4 (0.38%) .NET
3 4 (0.38%) COM
4 2 (0.19%) Software Packaging
4 2 (0.19%) LINQ
5 1 (0.096%) FIX Protocol
5 1 (0.096%) ODBC
5 1 (0.096%) Flash
5 1 (0.096%) OLE
Miscellaneous
1 126 (12.05%) Blackberry
2 50 (4.78%) Analytical Skills
3 39 (3.73%) iPad
4 38 (3.63%) iPhone
5 32 (3.06%) NHS
6 21 (2.01%) Video Conferencing
7 17 (1.63%) Fat Client
7 17 (1.63%) Thin Client
8 16 (1.53%) Management Information System
9 8 (0.76%) Smartphone
9 8 (0.76%) CMDB
9 8 (0.76%) Data Centre
10 7 (0.67%) FMCG
10 7 (0.67%) iSeries
10 7 (0.67%) Handset
11 6 (0.57%) Mathematics
11 6 (0.57%) Computer Science
11 6 (0.57%) PDA
12 5 (0.48%) Client/Server
13 4 (0.38%) Replication
Operating Systems
1 809 (77.34%) Windows
2 496 (47.42%) Windows 7
3 268 (25.62%) Windows XP
4 142 (13.58%) Windows Server 2008
5 109 (10.42%) Windows Server 2003
6 82 (7.84%) Windows 8
7 69 (6.60%) Windows Server 2012
8 61 (5.83%) Android
9 43 (4.11%) Mac OS X
10 27 (2.58%) Apple iOS
11 26 (2.49%) Linux
12 25 (2.39%) Windows 2000 Server
13 22 (2.10%) Windows Vista
14 15 (1.43%) Mac OS
15 12 (1.15%) Mac OS X Server
16 8 (0.76%) Windows 2000
17 5 (0.48%) UNIX
17 5 (0.48%) Windows Mobile
18 3 (0.29%) Red Hat Enterprise Linux
19 2 (0.19%) Windows Phone
Processes & Methodologies
1 181 (17.30%) ITIL
2 42 (4.02%) Migration
3 35 (3.35%) Incident Management
4 32 (3.06%) Service Management
5 28 (2.68%) Problem Management
6 25 (2.39%) Service Delivery
7 22 (2.10%) Project Management
8 20 (1.91%) Change Management
9 12 (1.15%) Infrastructure Management
9 12 (1.15%) Patch Management
10 11 (1.05%) Software Deployment
10 11 (1.05%) Data Protection
10 11 (1.05%) Document Management
11 9 (0.86%) Asset Management
11 9 (0.86%) Time Management
12 8 (0.76%) Investment Management
12 8 (0.76%) Stakeholder Engagement
12 8 (0.76%) Software Distribution
12 8 (0.76%) ITSM
13 7 (0.67%) ITIL V3
Programming Languages
1 41 (3.92%) SQL
2 13 (1.24%) PowerShell
3 9 (0.86%) VBScript
3 9 (0.86%) Java
4 6 (0.57%) VB
4 6 (0.57%) C
5 4 (0.38%) VBA
6 3 (0.29%) T-SQL
7 1 (0.096%) C#
7 1 (0.096%) VB.NET
Qualifications
1 104 (9.94%) Security Cleared
2 74 (7.07%) SC Cleared
2 74 (7.07%) Microsoft Certification
3 36 (3.44%) MCP
4 31 (2.96%) Degree
5 25 (2.39%) MCSE
6 22 (2.10%) MCDST
7 20 (1.91%) CCNA
7 20 (1.91%) Cisco Certification
8 17 (1.63%) ITIL Certification
9 16 (1.53%) MCITP
10 12 (1.15%) A+ Certification
11 9 (0.86%) MCSA
12 7 (0.67%) Citrix Certification
13 6 (0.57%) DV Cleared
14 5 (0.48%) MCTS
15 3 (0.29%) CCA
15 3 (0.29%) MOS
15 3 (0.29%) VMware Certified Professional (VCP)
15 3 (0.29%) ACTC
Quality Assurance & Compliance
1 76 (7.27%) SLA
2 6 (0.57%) QA
3 1 (0.096%) PCI DSS
3 1 (0.096%) Data Quality
3 1 (0.096%) Sarbanes-Oxley
3 1 (0.096%) 21 CFR Part 11
System Software
1 501 (47.90%) Active Directory
2 45 (4.30%) VMware Infrastructure
3 37 (3.54%) XenApp
4 13 (1.24%) Microsoft App-V
5 12 (1.15%) Hyper-V
6 10 (0.96%) XenDesktop
7 9 (0.86%) Terminal Services
8 8 (0.76%) vSphere
9 6 (0.57%) Xen
10 5 (0.48%) VMware Workstation
10 5 (0.48%) NDS
11 4 (0.38%) Terminal Server
12 3 (0.29%) VMware ESXi
13 2 (0.19%) BitLocker
13 2 (0.19%) MetaFrame
13 2 (0.19%) VMware ESX
13 2 (0.19%) ISA Server
13 2 (0.19%) Citrix Presentation Server
14 1 (0.096%) VMware Server
14 1 (0.096%) XenServer
Systems Management
1 131 (12.52%) SCCM
2 8 (0.76%) AirWatch
3 7 (0.67%) Casper Suite
3 7 (0.67%) Backup Exec
4 6 (0.57%) Systems Management Server (SMS)
5 5 (0.48%) WSUS
5 5 (0.48%) SCOM
6 3 (0.29%) DameWare
7 2 (0.19%) ZENworks
7 2 (0.19%) Norton AntiVirus
7 2 (0.19%) Unicenter
8 1 (0.096%) TeamSite
8 1 (0.096%) OpenView Configuration Management
8 1 (0.096%) NetBackup
8 1 (0.096%) SCVMM
8 1 (0.096%) HP Data Protector
8 1 (0.096%) Cisco CUCM
8 1 (0.096%) Symantec Endpoint Protection
8 1 (0.096%) XenMobile
Vendors
1 405 (38.72%) Microsoft
2 149 (14.24%) Citrix
3 111 (10.61%) VMware
4 67 (6.41%) Cisco
5 65 (6.21%) Apple
6 63 (6.02%) HP
7 45 (4.30%) Dell
8 29 (2.77%) Remedy
9 26 (2.49%) Adobe
10 23 (2.20%) Bloomberg
11 22 (2.10%) McAfee
12 20 (1.91%) Lotus
12 20 (1.91%) LANDesk
13 17 (1.63%) Reuters
14 15 (1.43%) Symantec
15 14 (1.34%) Wyse
15 14 (1.34%) Sophos
16 12 (1.15%) IBM
17 11 (1.05%) Google
18 10 (0.96%) CheckPoint
Bristol, Avon
Randstad Technologies
Rate: £14 - £17 per hour
Posted: 17 hours ago
Central London / West End
Nationwide People Ltd
Rate: £18 - £19 Per Hour Ltd Co Basis
Posted: 18 hours ago
City, London
Hays Talent Solutions
Rate: £11.38 - £14.00 per hour
Posted: 22 hours ago
Hampshire
TEKsystems
Rate: £170 - £180 per annum
Posted: Yesterday
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £105 per day
Posted: Yesterday
Edinburgh, Midlothian
Spring Technology
Rate: £110.00 per day
Posted: Yesterday
City, London
Burns Sheehan
Rate: £200 - £210 per day
Posted: 2 days ago
London
Real Staffing
Rate: £200 - £250 per day +
Posted: 2 days ago
Edinburgh, Midlothian
Harvey Nash plc
Posted: 2 days ago
Luton, Bedfordshire
Hays Talent Solutions
Rate: £14.22 - £17.50 per hour
Posted: 2 days ago
London
Huxley Banking & Financial Services
Rate: competitive
Posted: 2 days ago
Leicester, Leicestershire
Latcom Ltd
Rate: £15 per hour
Posted: 5 days ago
Stockport
Real Staffing
Rate: £12 - £15 per hour + competitive
Posted: 6 days ago
Manchester, Lancashire
TEKsystems
Rate: £100 - £200 per day
Posted: 6 days ago
London
Marcus Donald People
Rate: £170 - £190 per day
Posted: 6 days ago
Uxbridge, Middlesex
Proactive Appointments
Rate: £100 per Day
Posted: 6 days ago
Cambridge, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15.77 per hour
Posted: 6 days ago
Reading
Hays IT - Uk Posting account
Rate: £18.00 - £22.00 per day
Posted: 15 days ago
London
Hays IT - Uk Posting account
Rate: £250.00 - £300.00 per annum
Posted: 22 days ago
Reading
Hays IT - Uk Posting account
Rate: £150.00 - £175.00 per day + Please quote a daily rate
Posted: 23 days ago