The statistics below represent IT contracts advertised across the UK that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Desktop Support
Rank 287 253 196
Rank change year-on-year
-34 -57
Contract jobs requiring a Desktop Support 437 544 624
As % of all contract IT jobs located in the UK 0.82% 0.94% 1.09%
As % of the Job Titles category 0.86% 0.99% 1.17%
Number of daily rates quoted 218 232 299
Median daily rate £160 £160 £160
90% offered a daily rate of more than £110 £110 £110
10% offered a daily rate of more than £263 £225 £250
UK excluding London median daily rate £150 £160 £155
% change year-on-year
-6.25% +3.22%
Number of hourly rates quoted 97 156 151
Median hourly rate £14.50 £15.38 £16.08
Median hourly rate % change year-on-year
-5.72% -4.35%
90% offered a hourly rate of more than £11.00 £11.78 £12.00
10% offered a hourly rate of more than £20.00 £21.00 £22.00
UK excluding London median hourly rate £14.00 £15.00 £15.77
% change year-on-year
-6.66% -4.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50559 55175 53302
As % of all contract IT jobs located in the UK 94.62% 94.96% 93.13%
Number of daily rates quoted 33062 35242 32521
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1693 2081 2120
Median hourly rate £16.50 £17.37 £16.50
Median hourly rate % change year-on-year
-5.00% +5.27%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Desktop Support
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support within the UK.

Desktop Support Daily Rate Trend in the UK

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 28 September 2016.

Desktop Support Daily Rate Histogram in the UK

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support within the UK.

Desktop Support Hourly Rate Trend in the UK

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support within the UK over the 3 months to 28 September 2016.

Desktop Support Hourly Rate Histogram in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -39 403 £160 - 43
London -76 156 £165 +3.12% 19
South East +4 79 £135 -16.92% 9
East of England -7 37 £177 +31.11% 5
South West +4 36 £163 +8.33% 1
Yorkshire +12 29 £125 -3.84% 1
North West 0 24 £180 +2.85% 5
West Midlands -7 23 £173 +64.28%
Scotland +17 21 £159 +44.31% 1
Surrey +14 21 £145 - 2
City of London -9 19 £175 -12.60% 5
Cambridgeshire +32 16 £174 +17.96%
Berkshire 0 16 £175 -
Hampshire +7 14 £135 -15.62% 4
West Yorkshire +16 13 £150 +15.38% 1
Manchester -10 13 £185 -44.15% 4
Oxfordshire -12 13 £135 -18.18% 1
Cambridge +23 12 £185 +57.44%
Bristol +3 12 £185 -
East Midlands -7 11 - - 3
Somerset +29 10 £250 +31.57% 1
Leeds +10 10 £150 +15.38%
Oxford -8 10 £135 -15.62%
Egham - 9 £145 -
Buckinghamshire +26 8 £115 -11.53% 1
Edinburgh +17 8 £160 +36.17% 1
Norfolk +6 8 £173 - 1
Cheshire -7 8 £178 +1.42% 1
North East -16 8 £175 -
Wales +22 7 £125 +13.63%

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 28 September 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 639 (77.27%) Windows
2 432 (52.24%) Active Directory
3 409 (49.46%) Windows 7
4 281 (33.98%) Microsoft
5 278 (33.62%) MS Office
6 181 (21.89%) ITIL
7 157 (18.98%) SCCM
7 157 (18.98%) Windows Server
8 156 (18.86%) MS Excel
9 135 (16.32%) Citrix
10 119 (14.39%) Windows XP
11 117 (14.15%) Finance
12 95 (11.49%) Blackberry
13 90 (10.88%) MS Exchange
13 90 (10.88%) Windows Server 2008
14 88 (10.64%) Windows 8
15 86 (10.40%) DNS
16 81 (9.79%) Office 365
17 78 (9.43%) DHCP
17 78 (9.43%) Microsoft Certification
18 77 (9.31%) TCP/IP
18 77 (9.31%) VMware
19 76 (9.19%) SLA
20 71 (8.59%) Windows 10
21 68 (8.22%) Security Cleared
21 68 (8.22%) MCP
22 65 (7.86%) Windows Server 2003
23 63 (7.62%) Apple
24 52 (6.29%) SC Cleared
24 52 (6.29%) XenApp

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (10.88%) MS Exchange
2 46 (5.56%) Blackberry Enterprise Server
3 34 (4.11%) IBM Notes
4 29 (3.51%) Skype for Business
5 27 (3.26%) Exchange Server 2010
6 19 (2.30%) SharePoint
7 18 (2.18%) Exchange Server 2007
8 8 (0.97%) Exchange Server 2013
9 5 (0.60%) IIS
10 4 (0.48%) Exchange Server 2000
11 3 (0.36%) Exchange Server 2003
11 3 (0.36%) SharePoint 2013
12 2 (0.24%) CMS
12 2 (0.24%) SAS
13 1 (0.12%) IBM Domino
13 1 (0.12%) Joomla!
13 1 (0.12%) Moodle
13 1 (0.12%) WordPress
Applications
1 278 (33.62%) MS Office
2 156 (18.86%) MS Excel
3 8 (0.97%) MS PowerPoint
4 2 (0.24%) Acrobat
4 2 (0.24%) Adobe Illustrator
4 2 (0.24%) InDesign
4 2 (0.24%) MS Visio
4 2 (0.24%) SOLIDWORKS
5 1 (0.12%) MS Project
Business Applications
1 13 (1.57%) Eikon
2 6 (0.73%) Remedy ITSM
3 1 (0.12%) assyst
3 1 (0.12%) Dynamics AX
3 1 (0.12%) Sage X3
Cloud Services
1 81 (9.79%) Office 365
2 11 (1.33%) Google Apps
2 11 (1.33%) OneDrive
3 4 (0.48%) Mimecast
4 3 (0.36%) Microsoft Azure
5 2 (0.24%) Google Drive
5 2 (0.24%) SaaS
6 1 (0.12%) Adobe Creative Cloud
6 1 (0.12%) Amazon AWS
6 1 (0.12%) Amazon EC2
6 1 (0.12%) IaaS
6 1 (0.12%) IBM Cloud
6 1 (0.12%) PaaS
6 1 (0.12%) SoftLayer
Communications & Networking
1 86 (10.40%) DNS
2 78 (9.43%) DHCP
3 77 (9.31%) TCP/IP
4 47 (5.68%) LAN
5 35 (4.23%) WAN
6 32 (3.87%) Internet
7 30 (3.63%) VPN
8 21 (2.54%) Wireless
9 19 (2.30%) Wi-Fi
10 16 (1.93%) 3G
10 16 (1.93%) Ethernet
10 16 (1.93%) VoIP
11 15 (1.81%) Skype
12 13 (1.57%) Firewall
12 13 (1.57%) IP Telephony
13 10 (1.21%) Extranet
13 10 (1.21%) Remote Desktop
13 10 (1.21%) SMS
14 9 (1.09%) SAN
15 6 (0.73%) VLAN
Database & Business Intelligence
1 7 (0.85%) SQL Server
2 1 (0.12%) BusinessObjects
2 1 (0.12%) Oracle Database
2 1 (0.12%) SAP BI
2 1 (0.12%) SQL Server 2005
2 1 (0.12%) SQL Server 2008
Development Applications
1 1 (0.12%) MSI
1 1 (0.12%) Xcode
General
1 117 (14.15%) Finance
2 45 (5.44%) Banking
3 28 (3.39%) Legal
4 23 (2.78%) Retail
5 13 (1.57%) Law
5 13 (1.57%) Telecoms
6 11 (1.33%) Back Office
6 11 (1.33%) Investment Banking
7 9 (1.09%) Manufacturing
8 8 (0.97%) Local Government
9 7 (0.85%) Retail Banking
10 6 (0.73%) Advertising
11 5 (0.60%) Publishing
12 4 (0.48%) Automotive
12 4 (0.48%) German Language
12 4 (0.48%) Marketing
13 3 (0.36%) Billing
13 3 (0.36%) Front Office
14 2 (0.24%) French Language
15 1 (0.12%) Korean Language
Libraries, Frameworks & Software Standards
1 3 (0.36%) ODBC
2 2 (0.24%) HTML
2 2 (0.24%) SAML
2 2 (0.24%) XMPP
3 1 (0.12%) .NET
3 1 (0.12%) 802.1X
3 1 (0.12%) CGI
3 1 (0.12%) CSS
3 1 (0.12%) NancyFx
Miscellaneous
1 95 (11.49%) Blackberry
2 38 (4.59%) Analytical Skills
3 31 (3.75%) iPhone
4 30 (3.63%) Fat Client
4 30 (3.63%) Thin Client
5 27 (3.26%) Smartphone
6 26 (3.14%) Video Conferencing
7 22 (2.66%) Data Centre
8 21 (2.54%) iPad
9 20 (2.42%) Driving Licence
10 18 (2.18%) Management Information System
11 13 (1.57%) Computer Science
12 12 (1.45%) Client/Server
13 11 (1.33%) NHS
14 8 (0.97%) Statistics
15 6 (0.73%) Handset
16 4 (0.48%) BYOD
16 4 (0.48%) Hedge funds
17 3 (0.36%) CMDB
17 3 (0.36%) Mobile App
Operating Systems
1 639 (77.27%) Windows
2 409 (49.46%) Windows 7
3 157 (18.98%) Windows Server
4 119 (14.39%) Windows XP
5 90 (10.88%) Windows Server 2008
6 88 (10.64%) Windows 8
7 71 (8.59%) Windows 10
8 65 (7.86%) Windows Server 2003
9 45 (5.44%) Apple iOS
10 35 (4.23%) Android
11 34 (4.11%) Windows Server 2012
12 29 (3.51%) Mac OS X
13 14 (1.69%) Mac OS
14 13 (1.57%) Linux
15 9 (1.09%) Windows Vista
16 6 (0.73%) CentOS
16 6 (0.73%) Ubuntu
17 5 (0.60%) Unix
17 5 (0.60%) Windows Phone
18 4 (0.48%) Windows 2000
Processes & Methodologies
1 181 (21.89%) ITIL
2 36 (4.35%) Service Delivery
3 32 (3.87%) Service Management
4 31 (3.75%) Migration
5 30 (3.63%) Asset Management
6 28 (3.39%) Change Management
6 28 (3.39%) Incident Management
7 24 (2.90%) ITIL V3
8 22 (2.66%) Problem Management
9 21 (2.54%) Project Management
10 20 (2.42%) Software Delivery
11 18 (2.18%) ITSM
12 16 (1.93%) Line Management
12 16 (1.93%) Time Management
13 14 (1.69%) Software Deployment
14 13 (1.57%) Configuration Management
14 13 (1.57%) Mobile Device Management
15 12 (1.45%) Application Packaging
16 11 (1.33%) PRINCE2
17 10 (1.21%) Validation
Programming Languages
1 18 (2.18%) SQL
2 15 (1.81%) PowerShell
3 14 (1.69%) Java
4 10 (1.21%) C
5 8 (0.97%) VBA
6 2 (0.24%) Shell Script
7 1 (0.12%) Bash Shell
7 1 (0.12%) JavaScript
7 1 (0.12%) PHP
7 1 (0.12%) T-SQL
7 1 (0.12%) VB
Qualifications
1 78 (9.43%) Microsoft Certification
2 68 (8.22%) MCP
2 68 (8.22%) Security Cleared
3 52 (6.29%) SC Cleared
4 46 (5.56%) MCSE
5 39 (4.72%) Degree
6 31 (3.75%) MCDST
7 24 (2.90%) A+ Certification
8 17 (2.06%) MCSA
9 15 (1.81%) ITIL Certification
10 12 (1.45%) BPSS Clearance
11 10 (1.21%) Network+ Certification
12 9 (1.09%) ACDT
12 9 (1.09%) ACHDS
12 9 (1.09%) ACTC
12 9 (1.09%) MCSM
13 8 (0.97%) DBS Check
14 5 (0.60%) CCNA
14 5 (0.60%) Cisco Certification
15 4 (0.48%) MCTS
Quality Assurance & Compliance
1 76 (9.19%) SLA
2 12 (1.45%) Disclosure Scotland
3 7 (0.85%) ISO 9000
4 2 (0.24%) HL7
4 2 (0.24%) PCI DSS
System Software
1 432 (52.24%) Active Directory
2 52 (6.29%) XenApp
3 31 (3.75%) VMware Infrastructure
4 26 (3.14%) Microsoft App-V
5 17 (2.06%) XenDesktop
6 12 (1.45%) Virtual Servers
7 11 (1.33%) XenServer
8 9 (1.09%) Hyper-V
9 6 (0.73%) vSphere
10 5 (0.60%) BitLocker
10 5 (0.60%) Virtual Machines
11 4 (0.48%) Virtual Desktop
12 2 (0.24%) VMware ESXi
12 2 (0.24%) Xen
13 1 (0.12%) Citrix Presentation Server
13 1 (0.12%) Microsoft Virtual Server
13 1 (0.12%) NFS
13 1 (0.12%) UAG
13 1 (0.12%) VMware ESX
13 1 (0.12%) VMware Server
Systems Management
1 157 (18.98%) SCCM
2 13 (1.57%) Systems Management Server (SMS)
2 13 (1.57%) WSUS
3 8 (0.97%) Backup Exec
4 6 (0.73%) AirWatch
4 6 (0.73%) SafeCom
4 6 (0.73%) XenMobile
5 5 (0.60%) EdgeSight
6 4 (0.48%) Casper Suite
7 3 (0.36%) Norton AntiVirus
7 3 (0.36%) Symantec Endpoint Protection
8 2 (0.24%) DameWare
8 2 (0.24%) NetBackup
8 2 (0.24%) OpenView Configuration Management
8 2 (0.24%) SCOM
9 1 (0.12%) BladeLogic
9 1 (0.12%) Cisco CUCM
9 1 (0.12%) Nagios
9 1 (0.12%) SCSM
9 1 (0.12%) Tivoli Endpoint Manager
Vendors
1 281 (33.98%) Microsoft
2 135 (16.32%) Citrix
3 77 (9.31%) VMware
4 63 (7.62%) Apple
5 45 (5.44%) Cisco
6 41 (4.96%) HP
7 36 (4.35%) Bloomberg
8 34 (4.11%) Lotus
9 29 (3.51%) Reuters
10 27 (3.26%) Remedy
11 26 (3.14%) AppSense
12 21 (2.54%) Dell
13 18 (2.18%) Google
14 17 (2.06%) ThinPrint
15 15 (1.81%) ServiceNow
16 13 (1.57%) Symantec
17 12 (1.45%) LANDesk
17 12 (1.45%) Oracle
18 10 (1.21%) SAP
19 8 (0.97%) Avaya
Bath, Avon
Experis Ltd
Rate: £120.0 - £150.00 per day
Posted: 2 days ago
Caterham, Surrey
Capita Resourcing - IT Resourcing
Rate: £14 - £16 per hour
Posted: 21 hours ago
London
Joseph Harry Ltd
Rate: £200 - £275 per day
Posted: Yesterday
Stockport
Real Staffing
Rate: £20000 - £26000 per annum + competitive
Posted: 5 days ago
South East London
TEKsystems
Rate: £110.00 - £120.00 per day
Posted: 4 days ago