ITSM Contracts in West London

IT Service Management (ITSM)
London > West London

The following table provides summary statistics for contract job vacancies advertised in West London with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 35 53 48
Rank change year-on-year +18 -5 +4
Contract jobs citing ITSM 10 12 15
As % of all contract jobs advertised in West London 2.75% 2.08% 2.51%
As % of the Processes & Methodologies category 3.13% 2.23% 2.71%
Number of daily rates quoted 7 7 14
10th Percentile £125 £337 -
25th Percentile £188 £422 £315
Median daily rate (50th Percentile) £250 £475 £370
Median % change year-on-year -47.37% +28.38% -
75th Percentile £295 £488 £450
90th Percentile £447 £498 £519
London median daily rate £500 £473 £525
% change year-on-year +5.82% -10.00% +5.00%
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile - - -
Median hourly rate £18.13 - -
75th Percentile £37.82 - -
90th Percentile £49.63 - -
London median hourly rate £19.07 £21.00 £21.00
% change year-on-year -9.21% - -

All Process and Methodology Skills
West London

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 320 537 554
As % of all contract IT jobs advertised in West London 88.15% 93.23% 92.80%
Number of daily rates quoted 225 394 395
10th Percentile £218 £350 £239
25th Percentile £325 £463 £400
Median daily rate (50th Percentile) £475 £563 £510
Median % change year-on-year -15.56% +10.29% -0.97%
75th Percentile £588 £638 £625
90th Percentile £650 £700 £675
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 27 52 26
10th Percentile £16.25 £30.00 £15.63
25th Percentile £17.50 £49.94 £17.97
Median hourly rate £30.16 £65.00 £23.14
Median % change year-on-year -53.60% +180.90% -20.89%
75th Percentile £56.25 £75.00 £41.52
90th Percentile £65.00 £89.75 £44.01
London median hourly rate £28.00 £39.00 £37.00
% change year-on-year -28.21% +5.41% +13.85%

ITSM
Job Vacancy Trend in West London

Job postings citing ITSM as a proportion of all IT jobs advertised in West London.

Job vacancy trend for ITSM in West London

ITSM
Contractor Daily Rate Trend in West London

3-month moving average daily rate quoted in jobs citing ITSM in West London.

Daily rate trend for ITSM in West London

ITSM
Daily Rate Histogram in West London

Daily rate distribution for jobs citing ITSM in West London over the 6 months to 12 May 2024.

Daily rate histogram for ITSM in West London

ITSM
Contractor Hourly Rate Trend in West London

3-month moving average hourly rates quoted in jobs citing ITSM in West London.

Hourly rate trend for ITSM in West London

ITSM
Hourly Rate Histogram in West London

Hourly rate distribution of jobs citing ITSM in West London over the 6 months to 12 May 2024.

Hourly rate histogram for ITSM in West London

ITSM
Contract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West London region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hounslow 0 5 £125 - 2
Hillingdon +24 1 - -
ITSM
London

ITSM
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
Applications
1 2 (20.00%) Microsoft Excel
1 2 (20.00%) Microsoft PowerPoint
Cloud Services
1 2 (20.00%) Microsoft 365
General
1 8 (80.00%) Social Skills
2 2 (20.00%) Analytical Skills
2 2 (20.00%) Public Sector
2 2 (20.00%) Retail
3 1 (10.00%) Electronics
3 1 (10.00%) Finance
3 1 (10.00%) Manufacturing
3 1 (10.00%) Marketing
3 1 (10.00%) Telecoms
Job Titles
1 5 (50.00%) Desktop Support
2 4 (40.00%) Desktop Engineer
2 4 (40.00%) Support Engineer
3 3 (30.00%) Desktop Support Engineer
3 3 (30.00%) Technical Support
4 2 (20.00%) E-Commerce Manager
4 2 (20.00%) Hardware Engineer
4 2 (20.00%) Hardware Support Engineer
4 2 (20.00%) Incident Manager
4 2 (20.00%) Major Incident Manager
4 2 (20.00%) Software Support Engineer
5 1 (10.00%) Architect
5 1 (10.00%) Automation Engineer
5 1 (10.00%) Information Systems Engineer
5 1 (10.00%) Service Architect
5 1 (10.00%) Systems Support Engineer
5 1 (10.00%) Technical Engineer
5 1 (10.00%) Technical Support Engineer
Operating Systems
1 7 (70.00%) Windows
2 2 (20.00%) Apple iOS
2 2 (20.00%) Mac OS
3 1 (10.00%) Windows Server
Processes & Methodologies
1 6 (60.00%) Asset Management
1 6 (60.00%) Customer Service
2 5 (50.00%) Problem-Solving
3 4 (40.00%) Runbook
3 4 (40.00%) Service Management
4 2 (20.00%) Change Advisory Board
4 2 (20.00%) Change Management
4 2 (20.00%) E-Commerce
4 2 (20.00%) Impact Assessments
4 2 (20.00%) Incident Management
4 2 (20.00%) Infrastructure Engineering
4 2 (20.00%) IT Asset Management
4 2 (20.00%) ITIL
4 2 (20.00%) Major Incident Management
4 2 (20.00%) Systems Engineering
5 1 (10.00%) Business Intelligence
5 1 (10.00%) Digital Marketing
5 1 (10.00%) Programme Management
5 1 (10.00%) Project Planning
5 1 (10.00%) Release Management
Qualifications
1 3 (30.00%) Degree
2 2 (20.00%) ITIL Certification
3 1 (10.00%) DV Cleared
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 4 (40.00%) Accessibility
2 2 (20.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) AirWatch
1 2 (20.00%) Jamf Pro
1 2 (20.00%) SCCM
Vendors
1 6 (60.00%) ServiceNow
2 4 (40.00%) Dell
2 4 (40.00%) HP
2 4 (40.00%) Microsoft
3 2 (20.00%) Apple
4 1 (10.00%) SAP