ITSM Jobs in West London

IT Service Management (ITSM)
London > West London

The following table provides summary statistics for permanent job vacancies advertised in West London with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 92 73 156
Rank change year-on-year -19 +83 -71
Permanent jobs citing ITSM 8 20 19
As % of all permanent jobs advertised in West London 0.81% 2.00% 0.99%
As % of the Processes & Methodologies category 0.87% 2.18% 1.06%
Number of salaries quoted 7 20 16
10th Percentile £59,250 £22,000 £33,125
25th Percentile £61,250 £30,000 £38,750
Median annual salary (50th Percentile) £65,000 £34,000 £45,000
Median % change year-on-year +91.18% -24.44% -30.77%
75th Percentile £67,500 £53,813 £65,000
90th Percentile £68,500 £64,550 -
London median annual salary £62,500 £62,000 £52,500
% change year-on-year +0.81% +18.10% -16.00%

All Process and Methodology Skills
West London

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 921 919 1,794
As % of all permanent jobs advertised in West London 93.12% 91.81% 93.15%
Number of salaries quoted 353 563 864
10th Percentile £31,250 £32,500 £34,650
25th Percentile £40,000 £42,000 £45,000
Median annual salary (50th Percentile) £47,500 £50,000 £60,000
Median % change year-on-year -5.00% -16.67% -
75th Percentile £67,500 £67,500 £77,500
90th Percentile £87,500 £85,000 £90,000
London median annual salary £70,000 £75,000 £70,000
% change year-on-year -6.67% +7.14% -

ITSM
Job Vacancy Trend in West London

Job postings citing ITSM as a proportion of all IT jobs advertised in West London.

Job vacancy trend for ITSM in West London

ITSM
Salary Trend in West London

3-month moving average salary quoted in jobs citing ITSM in West London.

Salary trend for ITSM in West London

ITSM
Salary Histogram in West London

Salary distribution for jobs citing ITSM in West London over the 6 months to 5 May 2024.

Salary histogram for ITSM in West London

ITSM
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Richmond upon Thames -11 2 £63,750 +87.50% 1
Ealing - 2 £62,500 -
Hounslow -37 1 - - 2
ITSM
London

ITSM
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (12.50%) HFM
Cloud Services
1 3 (37.50%) Azure
2 2 (25.00%) SaaS
3 1 (12.50%) AWS
3 1 (12.50%) Power Platform
Communications & Networking
1 3 (37.50%) Cisco Firepower
1 3 (37.50%) Firewall
1 3 (37.50%) LAN
1 3 (37.50%) Network Security
1 3 (37.50%) VPN
1 3 (37.50%) WAN
1 3 (37.50%) Wi-Fi
Database & Business Intelligence
1 1 (12.50%) Data Lake
1 1 (12.50%) Enterprise Data Warehouse
1 1 (12.50%) Essbase
1 1 (12.50%) Oracle BI EE
1 1 (12.50%) Oracle ODI
1 1 (12.50%) Power BI
General
1 3 (37.50%) Finance
1 3 (37.50%) Organisational Skills
2 2 (25.00%) Local Government
3 1 (12.50%) Public Sector
3 1 (12.50%) Social Skills
Job Titles
1 3 (37.50%) Network Engineer
2 2 (25.00%) IT Manager
3 1 (12.50%) Analyst
3 1 (12.50%) Applications Support
3 1 (12.50%) Applications Support Analyst
3 1 (12.50%) Desktop Engineer
3 1 (12.50%) Desktop Support
3 1 (12.50%) Desktop Support Engineer
3 1 (12.50%) Service Owner
3 1 (12.50%) Support Analyst
3 1 (12.50%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (37.50%) 802.1X
2 1 (12.50%) .NET
2 1 (12.50%) CSS
2 1 (12.50%) HTML
Miscellaneous
1 3 (37.50%) Data Centre
2 2 (25.00%) Onboarding
Operating Systems
1 1 (12.50%) Windows
Processes & Methodologies
1 5 (62.50%) Service Management
2 3 (37.50%) ITIL
2 3 (37.50%) Service Delivery
3 2 (25.00%) Budget Management
3 2 (25.00%) Contract Negotiation
3 2 (25.00%) IT Strategy
4 1 (12.50%) Asset Management
4 1 (12.50%) Customer Service
4 1 (12.50%) DRM
4 1 (12.50%) ETL
4 1 (12.50%) Knowledge Transfer
4 1 (12.50%) Project Management
4 1 (12.50%) Runbook
Programming Languages
1 1 (12.50%) JavaScript
1 1 (12.50%) SQL
Qualifications
1 3 (37.50%) CCNP
1 3 (37.50%) Cisco Certification
1 3 (37.50%) Degree
2 2 (25.00%) Master's Degree
Quality Assurance & Compliance
1 2 (25.00%) SLA
2 1 (12.50%) Accessibility
Vendors
1 3 (37.50%) Cisco
2 1 (12.50%) Dell
2 1 (12.50%) HP
2 1 (12.50%) Hyperion
2 1 (12.50%) Microsoft
2 1 (12.50%) Oracle
2 1 (12.50%) ServiceNow