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ITSM Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills
Browse 29 ITSM job vacancies in London

The first table below looks at the demand for ITSM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 289 317 321
Rank change year-on-year
+28 +4
Contract jobs citing ITSM 103 96 139
As % of all contract IT jobs located in London 0.447% 0.361% 0.442%
As % of the Processes & Methodologies category 0.597% 0.502% 0.624%
Number of daily rates quoted 67 54 87
Average daily rate £385 £443 £450
Average daily rate % change year-on-year
-12.99% -1.66%
90% offered a daily rate of more than £223 £278 £375
10% offered a daily rate of more than £471 £518 £525
UK excluding London average daily rate £380 £323 £325
% change year-on-year
+17.82% -0.76%
Number of hourly rates quoted 8 2 3
Average hourly rate £14.49 £27.00 £25.00
Average hourly rate % change year-on-year
-46.35% +8.00%
UK excluding London average hourly rate £19.00 £14.38 £29.00
% change year-on-year
+32.17% -50.43%
All Processes & Methodologies
London
Contract IT job ads with a match in the
Processes & Methodologies category		 17251 19112 22276
As % of all contract IT jobs located in London 74.80% 71.77% 70.78%
Number of daily rates quoted 11844 12569 14693
Average daily rate £450 £450 £475
Average daily rate % change year-on-year
- -5.26%
90% offered a daily rate of more than £300 £300 £310
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 261 328 346
Average hourly rate £27.00 £26.23 £26.00
Average hourly rate % change year-on-year
+2.95% +0.86%
90% offered a hourly rate of more than £13.97 £15.00 £14.68
10% offered a hourly rate of more than £55.00 £47.50 £53.87
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the London region as a proportion of the total demand within the Processes & Methodologies category.

London ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the London region.

London ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the London region over the 3 months to 18 June 2013.

London ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the London region.

London ITSM Hourly Rate Trend

ITSM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the London region over the 3 months to 18 June 2013.

London ITSM Hourly Rate Histogram

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the London region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year		 Find
Job
Vacancies
City of London +21 25 £388 -13.88% 16
Uxbridge -6 8 £430 -4.44%
Canary Wharf +7 1 £300 -
Docklands, London - 1 £350 -
Croydon - - - -
Feltham - - - -
Hounslow - - - -
ITSM
England

ITSM
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 129 (68.62%) Service Management
2 123 (65.43%) ITIL
3 48 (25.53%) Remedy
3 48 (25.53%) Remedy ITSM
4 42 (22.34%) Service Delivery
5 36 (19.15%) BMC
6 35 (18.62%) Change Management
6 35 (18.62%) Finance
7 33 (17.55%) Incident Management
8 26 (13.83%) Microsoft
9 25 (13.30%) UNIX
9 25 (13.30%) Windows
9 25 (13.30%) CMDB
10 23 (12.23%) SQL
11 22 (11.70%) PRINCE2
11 22 (11.70%) Active Directory
12 21 (11.17%) Problem Management
12 21 (11.17%) ITIL V3
13 20 (10.64%) Project Management
14 19 (10.11%) Banking
14 19 (10.11%) Release Management
14 19 (10.11%) COBIT
15 18 (9.574%) SLA
16 16 (8.511%) Linux
16 16 (8.511%) MS Excel
17 15 (7.979%) Oracle
17 15 (7.979%) C
18 14 (7.447%) Six Sigma
18 14 (7.447%) HP
18 14 (7.447%) ServiceNow

ITSM
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 13 (6.915%) HTML
2 9 (4.787%) XML
3 5 (2.660%) Web Services
4 4 (2.128%) CSS
5 2 (1.064%) SOAP
5 2 (1.064%) CGI
5 2 (1.064%) Regular Expression
5 2 (1.064%) Ajax
5 2 (1.064%) Application Packaging
6 1 (0.532%) Software Packaging
6 1 (0.532%) SAP XI
Application Platforms
1 8 (4.255%) IBM Notes
2 7 (3.723%) CMS
3 6 (3.191%) MS Exchange
4 5 (2.660%) SharePoint
5 2 (1.064%) OpenStack
6 1 (0.532%) ColdFusion
6 1 (0.532%) Tomcat
6 1 (0.532%) Exchange Server 2007
6 1 (0.532%) Lync
6 1 (0.532%) Exchange Server 2010
Applications
1 16 (8.511%) MS Excel
2 13 (6.915%) MS Office
3 5 (2.660%) MS PowerPoint
4 4 (2.128%) MS Visio
5 2 (1.064%) InfoPath
6 1 (0.532%) MS Project
Business Applications
1 48 (25.53%) Remedy ITSM
2 1 (0.532%) Remedy AR System
Communications & Networking
1 6 (3.191%) LAN
1 6 (3.191%) Firewall
2 5 (2.660%) HTTP
3 4 (2.128%) TCP/IP
3 4 (2.128%) WAN
4 3 (1.596%) VPN
4 3 (1.596%) Ethernet
5 2 (1.064%) NAS
5 2 (1.064%) SAN
5 2 (1.064%) Internet
6 1 (0.532%) POP3
6 1 (0.532%) SMTP
6 1 (0.532%) PBX
6 1 (0.532%) VoIP
6 1 (0.532%) LDAP
6 1 (0.532%) IP Telephony
6 1 (0.532%) Cisco PIX
6 1 (0.532%) Network Security
6 1 (0.532%) Cisco ASA
Database & Business Intelligence
1 9 (4.787%) SQL Server
2 2 (1.064%) Oracle 8/8i
3 1 (0.532%) Oracle 11g
3 1 (0.532%) BusinessObjects XI
3 1 (0.532%) MySQL
Development Applications
1 2 (1.064%) Subversion
1 2 (1.064%) JIRA
2 1 (0.532%) Rational Rose
2 1 (0.532%) LoadRunner
General
1 35 (18.62%) Finance
2 19 (10.11%) Banking
3 8 (4.255%) Investment Banking
4 5 (2.660%) Legal
5 4 (2.128%) Financial Institution
5 4 (2.128%) Back Office
5 4 (2.128%) Corporate Banking
6 3 (1.596%) Retail
7 2 (1.064%) Billing
7 2 (1.064%) German Language
7 2 (1.064%) Marketing
7 2 (1.064%) Telecoms
8 1 (0.532%) Law
8 1 (0.532%) Electronics
8 1 (0.532%) Front Office
8 1 (0.532%) French Language
Job Titles
1 48 (25.53%) Analyst
2 27 (14.36%) Consultant
3 20 (10.64%) Service Manager
4 15 (7.979%) Business Analyst
4 15 (7.979%) Service Analyst
5 13 (6.915%) ITSM Consultant
6 11 (5.851%) Support Analyst
6 11 (5.851%) Project Manager
7 10 (5.319%) Architect
7 10 (5.319%) Administrator
7 10 (5.319%) Incident Manager
8 8 (4.255%) Technical Consultant
8 8 (4.255%) Service Desk Analyst
9 6 (3.191%) Problem Manager
9 6 (3.191%) Delivery Manager
9 6 (3.191%) Services Delivery Manager
9 6 (3.191%) IT Services Manager
10 5 (2.660%) Head of Operations
10 5 (2.660%) ServiceNow Consultant
10 5 (2.660%) Team Leader
Miscellaneous
1 25 (13.30%) CMDB
2 11 (5.851%) Management Information System
3 8 (4.255%) SaaS
4 5 (2.660%) Data Protection Act
4 5 (2.660%) Enterprise Software
5 4 (2.128%) Computer Science
5 4 (2.128%) Statistics
5 4 (2.128%) SWIFT
6 3 (1.596%) Kindle
6 3 (1.596%) Hedge funds
6 3 (1.596%) Replication
6 3 (1.596%) Client/Server
7 2 (1.064%) Blackberry
7 2 (1.064%) Mainframe
7 2 (1.064%) Enterprise Storage
7 2 (1.064%) Wiki
8 1 (0.532%) Video Conferencing
8 1 (0.532%) Cloud Computing
8 1 (0.532%) Clustering
8 1 (0.532%) Taxonomies
Operating Systems
1 25 (13.30%) UNIX
1 25 (13.30%) Windows
2 16 (8.511%) Linux
3 9 (4.787%) Windows Server 2003
4 8 (4.255%) Windows XP
5 6 (3.191%) Windows Server 2008
6 4 (2.128%) Solaris
6 4 (2.128%) Windows 7
7 3 (1.596%) VMS
7 3 (1.596%) AIX
8 1 (0.532%) Windows NT
8 1 (0.532%) Red Hat Enterprise Linux
Processes & Methodologies
1 129 (68.62%) Service Management
2 123 (65.43%) ITIL
3 42 (22.34%) Service Delivery
4 35 (18.62%) Change Management
5 33 (17.55%) Incident Management
6 22 (11.70%) PRINCE2
7 21 (11.17%) Problem Management
7 21 (11.17%) ITIL V3
8 20 (10.64%) Project Management
9 19 (10.11%) Release Management
10 14 (7.447%) Six Sigma
11 11 (5.851%) Configuration Management
12 9 (4.787%) Risk Management
12 9 (4.787%) Migration
13 8 (4.255%) Use Case
13 8 (4.255%) Capacity Management
13 8 (4.255%) Root Cause Analysis
14 7 (3.723%) User Acceptance Testing
14 7 (3.723%) Knowledge Management
14 7 (3.723%) Capacity Planning
Programming Languages
1 23 (12.23%) SQL
2 15 (7.979%) C
3 10 (5.319%) Java
4 9 (4.787%) C++
5 6 (3.191%) JavaScript
6 5 (2.660%) PHP
7 4 (2.128%) VB
8 2 (1.064%) VBA
8 2 (1.064%) Python
8 2 (1.064%) PowerShell
8 2 (1.064%) Perl
8 2 (1.064%) C#
9 1 (0.532%) Bash shell
9 1 (0.532%) PL/SQL
Qualifications
1 13 (6.915%) Degree
2 12 (6.383%) ITIL Certification
3 11 (5.851%) Security Cleared
4 8 (4.255%) MCSE
4 8 (4.255%) Microsoft Certification
5 7 (3.723%) SC Cleared
6 5 (2.660%) ISEB
7 4 (2.128%) DV Cleared
8 2 (1.064%) Cisco Certification
9 1 (0.532%) CISA
9 1 (0.532%) CISM
9 1 (0.532%) MBA
9 1 (0.532%) CCSA
9 1 (0.532%) CEH
9 1 (0.532%) CISSP
9 1 (0.532%) PRINCE2 Certification
9 1 (0.532%) CCSP
9 1 (0.532%) CCNP
9 1 (0.532%) MCP
9 1 (0.532%) HNC
Quality Assurance & Compliance
1 19 (10.11%) COBIT
2 18 (9.574%) SLA
3 12 (6.383%) ISO/IEC 20000
4 5 (2.660%) Sarbanes-Oxley
5 3 (1.596%) ISO/IEC 17799
5 3 (1.596%) ISO 9001
6 2 (1.064%) Solvency II
7 1 (0.532%) QA
System Software
1 22 (11.70%) Active Directory
2 6 (3.191%) VMware Infrastructure
3 2 (1.064%) Hyper-V
3 2 (1.064%) Xen
4 1 (0.532%) vSphere
Systems Management
1 13 (6.915%) Tivoli
2 8 (4.255%) Unicenter
3 7 (3.723%) MOM
3 7 (3.723%) Netcool
3 7 (3.723%) BMC PATROL
3 7 (3.723%) SCOM
4 3 (1.596%) HP Operations Orchestration
4 3 (1.596%) McAfee ePO
5 2 (1.064%) Ionix
5 2 (1.064%) SolarWinds Orion
5 2 (1.064%) BladeLogic
5 2 (1.064%) WSUS
6 1 (0.532%) ServiceCenter
6 1 (0.532%) HP Quality Center
6 1 (0.532%) CA Wily
Vendors
1 48 (25.53%) Remedy
2 36 (19.15%) BMC
3 26 (13.83%) Microsoft
4 15 (7.979%) Oracle
5 14 (7.447%) HP
5 14 (7.447%) ServiceNow
6 10 (5.319%) VMware
7 8 (4.255%) Lotus
8 5 (2.660%) CA
8 5 (2.660%) Sybase
8 5 (2.660%) SAP
8 5 (2.660%) Cisco
9 4 (2.128%) Misys
9 4 (2.128%) Thunderhead
10 3 (1.596%) Calypso
10 3 (1.596%) Citrix
10 3 (1.596%) Sun
10 3 (1.596%) Murex
10 3 (1.596%) Reuters
10 3 (1.596%) Bloomberg
DV Cleared Business Continuity (Disaster Rec/IT Service Mgmt)
City of London
They are looking for a DV Cleared Business Continuity/Disaster Recovery specialist to join a busy business area... Provide support to the team in the development and implementation...
Capita Resourcing Ltd
Rate: £400 - £480 per day
Posted: 29 May 2013
IT Service Desk Analyst, Financial, Contract, Canary Wharf
City, London
You will adopt best practice approach to IT service management (ITIL)... Administering active directory and managing remote access... Active Directory. experience supporting Windows platform... Operating within an ITIL...
Randstad Technologies
Rate: £18 - £25 per hour
Posted: 17 June 2013
Change and Configuration Management Analyst- Financial Services
City of London
InterQuest Financial Markets key client a leading financial regulator seeks an IT Change and Configuration Management Analyst.Responsible for the effective operation of the Change Management process and...
Rate: £350 - £400 per day
Posted: 28 May 2013
Business Process Analyst
City, London
Desired & Required Skills: Must be knowledgeable in Information Technology Infrastructure Library (ITIL) Foundations, exposure in the implementation of Knowledge Management processes and procedures, and the BMC Remedy Ticketing...
Advanced Resource Managers
Posted: 17 June 2013
DV Cleared Business Continuity Consultant
City of London
Key Areas of Responsibility: 1) Design procedure, plans and documentation for data recovery - LEAD 2) Development and implementation of IT Service Management processes - TEAM ROLE 3) Develop a...
Rate: MarketRate
Posted: 28 May 2013
Operations Support Analyst
City, London
Cititec
Rate: £300 - £350 per day
Posted: 14 June 2013
Automation/Monitoring Operations Support Analyst
City, London
Aston Carter
Rate: £325 - £375 per annum
Posted: 17 June 2013
Desktop Service Engineer - with Apple Mac OS experience
London
Skye Group
Rate: From £230 to £280 per day
Posted: 14 June 2013
Priority 1 Incident Manager: Legal, Remedy, London
London
Orgtel
Rate: £275 - £300 per day
Posted: 3 June 2013
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Last Updated Tuesday 18 June 2013
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