The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 109 91 84
Rank change year-on-year
-18 -7
Contract jobs requiring a 3rd Line Support 18 24 16
As % of all contract IT jobs located in the West Midlands 0.67% 1.02% 0.92%
As % of the Job Titles category 0.72% 1.12% 0.99%
Number of daily rates quoted 3 13 4
Average daily rate
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£275 £250 £185
Average daily rate % change year-on-year
+10.00% +35.13%
90% offered a daily rate of more than £195 £187 £123
10% offered a daily rate of more than £295 £264 £343
UK excluding London average daily rate £250 £235 £250
% change year-on-year
+6.38% -6.00%
Number of hourly rates quoted 11 6 4
Average hourly rate £22.25 £16.00 £25.25
Average hourly rate % change year-on-year
+39.06% -36.63%
90% offered a hourly rate of more than £20.50 £16.00 £19.50
10% offered a hourly rate of more than £29.87 £21.00 £27.50
UK excluding London average hourly rate £22.50 £20.60 £24.00
% change year-on-year
+9.21% -14.15%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2484 2149 1611
As % of all contract IT jobs located in the West Midlands 92.48% 91.45% 92.75%
Number of daily rates quoted 1481 1112 734
Average daily rate £375 £345 £325
Average daily rate % change year-on-year
+8.69% +6.15%
90% offered a daily rate of more than £225 £220 £205
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 155 145 143
Average hourly rate £18.00 £16.00 £16.25
Average hourly rate % change year-on-year
+12.50% -1.53%
90% offered a hourly rate of more than £11.00 £10.50 £10.00
10% offered a hourly rate of more than £37.50 £35.50 £37.80
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Daily Rate Trend in the West Midlands

3rd Line Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 4 May 2015.

3rd Line Support Daily Rate Histogram in the West Midlands

3rd Line Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Hourly Rate Trend in the West Midlands

3rd Line Support
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 4 May 2015.

3rd Line Support Hourly Rate Histogram in the West Midlands

3rd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire -8 5 £175 - 1
Coventry +2 3 - -
Birmingham -8 3 - - 4
Wolverhampton +8 2 - -
Shropshire - 2 £300 -
Solihull - 2 - - 1
Walsall - 2 - - 1
Worcestershire -3 1 - -
Warwickshire -4 1 - - 1
Herefordshire -9 1 - -
Dudley - 1 - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 May 2015, IT contractor jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 38 (77.55%) Windows
2 30 (61.22%) Active Directory
3 22 (44.90%) VMware
4 21 (42.86%) Citrix
5 20 (40.82%) Microsoft
5 20 (40.82%) Windows Server 2008
6 14 (28.57%) SCCM
6 14 (28.57%) Windows Server 2003
7 13 (26.53%) DNS
8 12 (24.49%) DHCP
8 12 (24.49%) XenApp
8 12 (24.49%) Windows Server 2012
9 11 (22.45%) vSphere
9 11 (22.45%) VMware Infrastructure
9 11 (22.45%) MS Exchange
10 9 (18.37%) ITIL
10 9 (18.37%) Hyper-V
11 7 (14.29%) Security Cleared
11 7 (14.29%) SQL
12 6 (12.24%) MS Excel
12 6 (12.24%) Windows XP
12 6 (12.24%) SAN
12 6 (12.24%) Dell
12 6 (12.24%) XenServer
12 6 (12.24%) XenDesktop
13 5 (10.20%) SCOM
13 5 (10.20%) NetBackup
13 5 (10.20%) Blackberry
13 5 (10.20%) WAN
13 5 (10.20%) Cisco

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 4 May 2015, IT contractor jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.45%) MS Exchange
2 4 (8.16%) Exchange Server 2003
3 3 (6.12%) Lync
3 3 (6.12%) Exchange Server 2010
4 1 (2.04%) Exchange Server 2007
4 1 (2.04%) Blackberry Enterprise Server
4 1 (2.04%) Exchange Server 2013
Applications
1 6 (12.24%) MS Excel
2 5 (10.20%) MS Office
Cloud Services
1 3 (6.12%) Microsoft Azure
Communications & Networking
1 13 (26.53%) DNS
2 12 (24.49%) DHCP
3 6 (12.24%) SAN
4 5 (10.20%) WAN
5 4 (8.16%) LAN
5 4 (8.16%) TCP/IP
5 4 (8.16%) VLAN
5 4 (8.16%) NAS
6 2 (4.08%) Firewall
6 2 (4.08%) iSCSI
7 1 (2.04%) Network Security
7 1 (2.04%) VPN
7 1 (2.04%) NetScaler
Database & Business Intelligence
1 4 (8.16%) SQL Server
2 3 (6.12%) SQL Server 2008
3 2 (4.08%) SQL Server 2005
4 1 (2.04%) Oracle Database
General
1 4 (8.16%) Automotive
2 3 (6.12%) Finance
3 2 (4.08%) Manufacturing
4 1 (2.04%) Back Office
4 1 (2.04%) Telecoms
Miscellaneous
1 5 (10.20%) Blackberry
2 4 (8.16%) PDA
3 2 (4.08%) NHS
4 1 (2.04%) Telematics
4 1 (2.04%) PKI
Operating Systems
1 38 (77.55%) Windows
2 20 (40.82%) Windows Server 2008
3 14 (28.57%) Windows Server 2003
4 12 (24.49%) Windows Server 2012
5 6 (12.24%) Windows XP
6 3 (6.12%) Windows 2000 Server
6 3 (6.12%) Linux
7 2 (4.08%) Windows 7
8 1 (2.04%) Windows Vista
8 1 (2.04%) AIX
8 1 (2.04%) HPUX
8 1 (2.04%) Solaris
Processes & Methodologies
1 9 (18.37%) ITIL
2 2 (4.08%) Service Delivery
2 2 (4.08%) Change Management
3 1 (2.04%) Root Cause Analysis
3 1 (2.04%) Incident Management
3 1 (2.04%) Migration
3 1 (2.04%) Stakeholder Management
3 1 (2.04%) Business Continuity
3 1 (2.04%) PRINCE
3 1 (2.04%) Disaster Recovery
3 1 (2.04%) Configuration Management
3 1 (2.04%) E-Commerce
3 1 (2.04%) Software Deployment
3 1 (2.04%) Performance Monitoring
3 1 (2.04%) Network Monitoring
3 1 (2.04%) People Management
Programming Languages
1 7 (14.29%) SQL
2 2 (4.08%) T-SQL
2 2 (4.08%) VBScript
3 1 (2.04%) PowerShell
3 1 (2.04%) VB
3 1 (2.04%) Java
Qualifications
1 7 (14.29%) Security Cleared
2 4 (8.16%) Microsoft Certification
2 4 (8.16%) ITIL Certification
2 4 (8.16%) SC Cleared
3 3 (6.12%) DV Cleared
3 3 (6.12%) MCITP
3 3 (6.12%) MCTS
3 3 (6.12%) Cisco Certification
3 3 (6.12%) CCNP
3 3 (6.12%) MCP
3 3 (6.12%) MCSE
4 2 (4.08%) CCNA
4 2 (4.08%) CCA
4 2 (4.08%) Citrix Certification
4 2 (4.08%) CCEA
4 2 (4.08%) VMware Certified Professional (VCP)
5 1 (2.04%) Degree
5 1 (2.04%) MCSA
Quality Assurance & Compliance
1 2 (4.08%) SLA
System Software
1 30 (61.22%) Active Directory
2 12 (24.49%) XenApp
3 11 (22.45%) vSphere
3 11 (22.45%) VMware Infrastructure
4 9 (18.37%) Hyper-V
5 6 (12.24%) XenServer
5 6 (12.24%) XenDesktop
6 3 (6.12%) VMware Server
7 2 (4.08%) Microsoft App-V
7 2 (4.08%) Citrix Presentation Server
8 1 (2.04%) Terminal Services
Systems Management
1 14 (28.57%) SCCM
2 5 (10.20%) SCOM
2 5 (10.20%) NetBackup
3 3 (6.12%) Backup Exec
4 1 (2.04%) WSUS
4 1 (2.04%) SCOrch
Vendors
1 22 (44.90%) VMware
2 21 (42.86%) Citrix
3 20 (40.82%) Microsoft
4 6 (12.24%) Dell
5 5 (10.20%) Cisco
6 4 (8.16%) HP
6 4 (8.16%) Symantec
7 2 (4.08%) Oracle
8 1 (2.04%) Veeam
8 1 (2.04%) Infor
8 1 (2.04%) EMC
8 1 (2.04%) Juniper
8 1 (2.04%) CommVault
8 1 (2.04%) NetApp
8 1 (2.04%) Adobe
8 1 (2.04%) Sun
8 1 (2.04%) SAP
Birmingham
Computer Futures
Rate: competitive
Posted: 5 days ago