The statistics below represent IT contracts advertised across the West Midlands region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 134 109 95
Rank change year-on-year
-25 -14
Contract jobs requiring a 3rd Line Support 14 11 30
As % of all contract IT jobs located in the West Midlands 0.43% 0.43% 1.16%
As % of the Job Titles category 0.46% 0.46% 1.24%
Number of daily rates quoted 10 5 13
Median daily rate £240 £335 £300
Median daily rate % change year-on-year
-28.35% +11.66%
90% offered a daily rate of more than £228 £183 £185
10% offered a daily rate of more than £338 £350 £450
UK excluding London median daily rate £270 £260 £250
% change year-on-year
+3.84% +4.00%
Number of hourly rates quoted 1 1 3
Median hourly rate £17.75 £22.50 £20.00
Median hourly rate % change year-on-year
-21.11% +12.50%
UK excluding London median hourly rate £21.00 £22.50 £21.50
% change year-on-year
-6.66% +4.65%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3071 2391 2420
As % of all contract IT jobs located in the West Midlands 94.99% 94.25% 93.69%
Number of daily rates quoted 1832 1359 1221
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £227 £190
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 132 150 175
Median hourly rate £14.75 £16.00 £17.00
Median hourly rate % change year-on-year
-7.81% -5.88%
90% offered a hourly rate of more than £10.00 £10.20 £9.50
10% offered a hourly rate of more than £40.00 £34.14 £32.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

3rd Line Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Daily Rate Trend in the West Midlands

3rd Line Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 30 September 2016.

3rd Line Support Daily Rate Histogram in the West Midlands

3rd Line Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Hourly Rate Trend in the West Midlands

3rd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 5 £285 -14.92% 1
Worcestershire - 5 £240 -
Staffordshire -2 2 £220 - 1
Herefordshire - 2 £388 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 September 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 3rd Line Support in the job title.

1 16 (72.73%) Windows
2 15 (68.18%) MS Exchange
2 15 (68.18%) Active Directory
2 15 (68.18%) VMware
3 14 (63.64%) Windows Server
4 13 (59.09%) Microsoft
5 11 (50.00%) Windows Server 2008
6 10 (45.45%) Citrix
7 8 (36.36%) Windows Server 2003
7 8 (36.36%) VMware Infrastructure
8 7 (31.82%) SCCM
8 7 (31.82%) Security Cleared
8 7 (31.82%) DNS
9 6 (27.27%) Dell
9 6 (27.27%) SAN
9 6 (27.27%) DHCP
9 6 (27.27%) MS Office
9 6 (27.27%) Blackberry
9 6 (27.27%) Exchange Server 2003
9 6 (27.27%) VMware Server
9 6 (27.27%) NAS
10 5 (22.73%) XenApp
10 5 (22.73%) XenServer
10 5 (22.73%) XenDesktop
10 5 (22.73%) Windows 7
10 5 (22.73%) Windows Server 2012
10 5 (22.73%) Skype for Business
10 5 (22.73%) Exchange Server 2010
10 5 (22.73%) Patch Management
10 5 (22.73%) PDA

3rd Line Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (68.18%) MS Exchange
2 6 (27.27%) Exchange Server 2003
3 5 (22.73%) Exchange Server 2010
3 5 (22.73%) Skype for Business
4 3 (13.64%) SharePoint
5 2 (9.09%) Apache
5 2 (9.09%) Blackberry Enterprise Server
5 2 (9.09%) IBM Notes
5 2 (9.09%) MindAlign
6 1 (4.55%) Exchange Server 2007
6 1 (4.55%) Exchange Server 2013
6 1 (4.55%) SharePoint 2010
Applications
1 6 (27.27%) MS Office
2 2 (9.09%) MS Excel
Cloud Services
1 5 (22.73%) Office 365
2 3 (13.64%) Microsoft Azure
3 1 (4.55%) Amazon AWS
3 1 (4.55%) OneDrive
Communications & Networking
1 7 (31.82%) DNS
2 6 (27.27%) DHCP
2 6 (27.27%) NAS
2 6 (27.27%) SAN
3 5 (22.73%) VLAN
4 3 (13.64%) Internet
5 2 (9.09%) IMAP
5 2 (9.09%) OpenLDAP
5 2 (9.09%) S/MIME
5 2 (9.09%) SMTP
5 2 (9.09%) TCP/IP
5 2 (9.09%) WAN
6 1 (4.55%) Firewall
6 1 (4.55%) LAN
6 1 (4.55%) Remote Desktop
6 1 (4.55%) Skype
6 1 (4.55%) SSL
6 1 (4.55%) Unified Communications
Database & Business Intelligence
1 2 (9.09%) PostgreSQL
General
1 1 (4.55%) Back Office
1 1 (4.55%) Banking
1 1 (4.55%) Finance
1 1 (4.55%) Private Banking
1 1 (4.55%) Retail
1 1 (4.55%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (9.09%) LAPP Stack
Miscellaneous
1 6 (27.27%) Blackberry
2 5 (22.73%) PDA
2 5 (22.73%) Virtual Team
3 2 (9.09%) Enterprise Software
4 1 (4.55%) Analytical Skills
4 1 (4.55%) Computer Science
4 1 (4.55%) Data Centre
4 1 (4.55%) Enterprise Storage
4 1 (4.55%) PKI
Operating Systems
1 16 (72.73%) Windows
2 14 (63.64%) Windows Server
3 11 (50.00%) Windows Server 2008
4 8 (36.36%) Windows Server 2003
5 5 (22.73%) Windows 7
5 5 (22.73%) Windows Server 2012
6 4 (18.18%) Linux
7 3 (13.64%) Unix
8 2 (9.09%) Solaris
9 1 (4.55%) Apple iOS
9 1 (4.55%) CentOS
9 1 (4.55%) SUSE
9 1 (4.55%) Windows 10
Processes & Methodologies
1 5 (22.73%) ITIL
1 5 (22.73%) Patch Management
2 1 (4.55%) Configuration Management
2 1 (4.55%) Data Protection
2 1 (4.55%) Incident Management
2 1 (4.55%) Investment Management
2 1 (4.55%) Migration
2 1 (4.55%) Open Source
2 1 (4.55%) Wealth Management
Programming Languages
1 2 (9.09%) Perl
1 2 (9.09%) Python
2 1 (4.55%) Java
2 1 (4.55%) Shell Script
Qualifications
1 7 (31.82%) Security Cleared
2 5 (22.73%) SC Cleared
3 2 (9.09%) DV Cleared
3 2 (9.09%) Microsoft Certification
4 1 (4.55%) BPSS Clearance
4 1 (4.55%) Degree
4 1 (4.55%) ITIL Certification
4 1 (4.55%) MCSA
System Software
1 15 (68.18%) Active Directory
2 8 (36.36%) VMware Infrastructure
3 6 (27.27%) VMware Server
4 5 (22.73%) XenApp
4 5 (22.73%) XenDesktop
4 5 (22.73%) XenServer
5 2 (9.09%) Sendmail
6 1 (4.55%) DFS Replication
6 1 (4.55%) Hyper-V
6 1 (4.55%) Virtual Machines
6 1 (4.55%) vSphere
Systems Management
1 7 (31.82%) SCCM
2 2 (9.09%) SCOM
3 1 (4.55%) Microsoft Data Protection Manager
3 1 (4.55%) NetBackup
3 1 (4.55%) SCDPM
3 1 (4.55%) SCOrch
3 1 (4.55%) SCSM
3 1 (4.55%) SCVMM
3 1 (4.55%) WSUS
Vendors
1 15 (68.18%) VMware
2 13 (59.09%) Microsoft
3 10 (45.45%) Citrix
4 6 (27.27%) Dell
5 2 (9.09%) Lotus
5 2 (9.09%) Proofpoint
6 1 (4.55%) 3PAR
6 1 (4.55%) Cisco
6 1 (4.55%) HP
6 1 (4.55%) Kronos
6 1 (4.55%) NetApp
6 1 (4.55%) Symantec