The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 81 76 89
Rank change year-on-year
-5 +13
Contract jobs requiring a 3rd Line Support 34 28 14
As % of all contract IT jobs located in the West Midlands 1.39% 1.42% 0.63%
As % of the Job Titles category 1.54% 1.55% 0.68%
Number of daily rates quoted 13 8 8
Average daily rate
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£220 £250 £230
Average daily rate % change year-on-year
-12.00% +8.69%
90% offered a daily rate of more than £185 £198 £209
10% offered a daily rate of more than £270 £323 £300
UK excluding London average daily rate £220 £275 £258
% change year-on-year
-20.00% +6.79%
Number of hourly rates quoted 7 8 1
Average hourly rate £16.00 £24.00 £22.50
Average hourly rate % change year-on-year
-33.33% +6.66%
UK excluding London average hourly rate £20.00 £22.00 £21.00
% change year-on-year
-9.09% +4.76%
Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2212 1802 2054
As % of all contract IT jobs located in the West Midlands 90.73% 91.52% 92.44%
Number of daily rates quoted 1134 873 966
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £213 £200 £190
10% offered a daily rate of more than £500 £480 £458
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 185 128 134
Average hourly rate £16.20 £16.50 £16.72
Average hourly rate % change year-on-year
-1.81% -1.31%
90% offered a hourly rate of more than £8.00 £10.00 £11.50
10% offered a hourly rate of more than £37.50 £37.00 £36.15
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Daily Rate Trend in the West Midlands

3rd Line Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 29 July 2014.

3rd Line Support Daily Rate Histogram in the West Midlands

3rd Line Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Hourly Rate Trend in the West Midlands

3rd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcestershire +1 12 £235 -21.66% 2
Birmingham -8 6 £185 -16.38% 2
Coventry - 3 £250 - 1
Staffordshire +2 2 £258 - 1
Shropshire - 1 - - 1
Solihull - - - -
Sutton Coldfield - - - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2014, IT contractor jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 40 (75.47%) Active Directory
2 36 (67.92%) Windows
3 34 (64.15%) VMware
4 25 (47.17%) Windows Server 2008
5 20 (37.74%) MS Exchange
6 19 (35.85%) Microsoft
6 19 (35.85%) Windows Server 2003
7 18 (33.96%) Citrix
8 15 (28.30%) ITIL
9 13 (24.53%) SQL
9 13 (24.53%) VMware Infrastructure
10 11 (20.75%) SC Cleared
10 11 (20.75%) Security Cleared
10 11 (20.75%) XenApp
10 11 (20.75%) Blackberry
11 10 (18.87%) SharePoint
11 10 (18.87%) Dell
11 10 (18.87%) DNS
12 9 (16.98%) DHCP
12 9 (16.98%) SAN
12 9 (16.98%) Exchange Server 2003
13 8 (15.09%) SCCM
13 8 (15.09%) XenServer
13 8 (15.09%) NAS
14 7 (13.21%) XenDesktop
14 7 (13.21%) Windows XP
14 7 (13.21%) SQL Server
15 6 (11.32%) Microsoft Certification
15 6 (11.32%) MS Office
15 6 (11.32%) PDA

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 July 2014, IT contractor jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (37.74%) MS Exchange
2 10 (18.87%) SharePoint
3 9 (16.98%) Exchange Server 2003
4 5 (9.43%) IBM Notes
5 4 (7.55%) Exchange Server 2010
6 1 (1.89%) Exchange Server 2007
Applications
1 6 (11.32%) MS Office
2 1 (1.89%) MS Excel
Cloud Services
1 3 (5.66%) Office 365
Communications & Networking
1 10 (18.87%) DNS
2 9 (16.98%) SAN
2 9 (16.98%) DHCP
3 8 (15.09%) NAS
4 6 (11.32%) VLAN
5 5 (9.43%) TCP/IP
6 4 (7.55%) LAN
6 4 (7.55%) WAN
7 2 (3.77%) Firewall
7 2 (3.77%) VoIP
Database & Business Intelligence
1 7 (13.21%) SQL Server
2 4 (7.55%) SQL Server 2005
2 4 (7.55%) SQL Server 2008
General
1 5 (9.43%) Back Office
Miscellaneous
1 11 (20.75%) Blackberry
2 6 (11.32%) PDA
3 4 (7.55%) iPad
4 2 (3.77%) NHS
4 2 (3.77%) iPhone
5 1 (1.89%) Statistics
Operating Systems
1 36 (67.92%) Windows
2 25 (47.17%) Windows Server 2008
3 19 (35.85%) Windows Server 2003
4 7 (13.21%) Windows XP
5 5 (9.43%) UNIX
5 5 (9.43%) Linux
6 3 (5.66%) Windows 7
6 3 (5.66%) Apple iOS
7 2 (3.77%) Windows 8
7 2 (3.77%) Windows Server 2012
7 2 (3.77%) Windows Phone
7 2 (3.77%) Android
Processes & Methodologies
1 15 (28.30%) ITIL
2 4 (7.55%) PRINCE2
3 3 (5.66%) Problem Management
4 1 (1.89%) Capacity Planning
4 1 (1.89%) Performance Improvement
4 1 (1.89%) Root Cause Analysis
4 1 (1.89%) Performance Tuning
4 1 (1.89%) Performance Monitoring
4 1 (1.89%) Service Management
4 1 (1.89%) Service Delivery
4 1 (1.89%) Migration
Programming Languages
1 13 (24.53%) SQL
2 4 (7.55%) T-SQL
Qualifications
1 11 (20.75%) SC Cleared
1 11 (20.75%) Security Cleared
2 6 (11.32%) Microsoft Certification
3 5 (9.43%) MCSE
4 4 (7.55%) PRINCE2 Certification
5 2 (3.77%) ITIL Certification
5 2 (3.77%) MCITP
6 1 (1.89%) MCP
6 1 (1.89%) CCNP
6 1 (1.89%) Cisco Certification
6 1 (1.89%) MCTS
Quality Assurance & Compliance
1 5 (9.43%) SLA
System Software
1 40 (75.47%) Active Directory
2 13 (24.53%) VMware Infrastructure
3 11 (20.75%) XenApp
4 8 (15.09%) XenServer
5 7 (13.21%) XenDesktop
6 5 (9.43%) vSphere
6 5 (9.43%) VMware Server
7 2 (3.77%) Terminal Services
8 1 (1.89%) VMware ESX
8 1 (1.89%) Citrix Presentation Server
8 1 (1.89%) Hyper-V
Systems Management
1 8 (15.09%) SCCM
2 2 (3.77%) EMC NetWorker
3 1 (1.89%) Backup Exec
3 1 (1.89%) SCOM
3 1 (1.89%) HP Data Protector
Vendors
1 34 (64.15%) VMware
2 19 (35.85%) Microsoft
3 18 (33.96%) Citrix
4 10 (18.87%) Dell
5 5 (9.43%) HP
5 5 (9.43%) NetApp
5 5 (9.43%) Lotus
6 3 (5.66%) Cisco
7 2 (3.77%) Apple
7 2 (3.77%) EMC
8 1 (1.89%) Symantec
8 1 (1.89%) BT
Staffordshire
Roc Search
Posted: 3 days ago
Telford
Computer Futures
Rate: competitive
Posted: 6 days ago
Worcester
Reed Technology - UK Posting Account
Rate: £200 - £210 per day + or £35k - £50k pro rata on FTC
Posted: 10 days ago