The statistics below represent IT contracts advertised across the West Midlands region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 120 101 95
Rank change year-on-year
-19 -6
Contract jobs requiring a 3rd Line Support 13 23 25
As % of all contract IT jobs located in the West Midlands 0.46% 0.89% 1.07%
As % of the Job Titles category 0.48% 0.94% 1.14%
Number of daily rates quoted 9 4 11
Median daily rate £275 £275 £235
Median daily rate % change year-on-year
- +17.02%
90% offered a daily rate of more than £200 £205 £195
10% offered a daily rate of more than £322 £293 £253
UK excluding London median daily rate £275 £250 £225
% change year-on-year
+10.00% +11.11%
Number of hourly rates quoted 0 13 8
Median hourly rate - £21.75 £16.00
Median hourly rate % change year-on-year
- +35.93%
UK excluding London median hourly rate £21.33 £22.00 £19.50
% change year-on-year
-3.04% +12.82%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2686 2448 2189
As % of all contract IT jobs located in the West Midlands 94.78% 94.63% 93.51%
Number of daily rates quoted 1551 1489 1126
Median daily rate £390 £350 £340
Median daily rate % change year-on-year
+11.42% +2.94%
90% offered a daily rate of more than £238 £225 £213
10% offered a daily rate of more than £500 £500 £475
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 76 153 177
Median hourly rate £15.21 £17.50 £16.00
Median hourly rate % change year-on-year
-13.11% +9.37%
90% offered a hourly rate of more than £10.96 £11.00 £7.50
10% offered a hourly rate of more than £36.05 £33.00 £36.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

3rd Line Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Daily Rate Trend in the West Midlands

3rd Line Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Hourly Rate Trend in the West Midlands

3rd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire -1 4 £275 -
Walsall +3 2 £200 - 1
Birmingham -3 2 £300 - 2
Staffordshire +3 1 £320 +82.85%
Coventry -6 1 - -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 May 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 3rd Line Support in the job title.

1 24 (85.71%) Windows
2 17 (60.71%) Windows Server
3 15 (53.57%) Microsoft
3 15 (53.57%) Active Directory
3 15 (53.57%) Citrix
4 13 (46.43%) Windows Server 2012
5 12 (42.86%) VMware
6 9 (32.14%) MS Exchange
6 9 (32.14%) Windows Server 2008
6 9 (32.14%) Office 365
7 7 (25.00%) ITIL
8 6 (21.43%) Remote Desktop
8 6 (21.43%) Microsoft Certification
8 6 (21.43%) Skype for Business
8 6 (21.43%) WSUS
8 6 (21.43%) Security Cleared
9 5 (17.86%) XenApp
9 5 (17.86%) Windows 7
9 5 (17.86%) Windows Server 2003
9 5 (17.86%) MCSE
9 5 (17.86%) DNS
10 4 (14.29%) Windows 10
10 4 (14.29%) Exchange Server 2013
10 4 (14.29%) CCNA
10 4 (14.29%) Cisco Certification
10 4 (14.29%) SAN
10 4 (14.29%) SCCM
10 4 (14.29%) SC Cleared
11 3 (10.71%) Microsoft App-V
11 3 (10.71%) XenDesktop

3rd Line Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (32.14%) MS Exchange
2 6 (21.43%) Skype for Business
3 4 (14.29%) Exchange Server 2013
4 3 (10.71%) Blackberry Enterprise Server
4 3 (10.71%) Exchange Server 2010
5 1 (3.57%) IBM Notes
5 1 (3.57%) SharePoint
Applications
1 2 (7.14%) MS Excel
Business Applications
1 1 (3.57%) Dynamics CRM
Cloud Services
1 9 (32.14%) Office 365
2 2 (7.14%) Microsoft Azure
Communications & Networking
1 6 (21.43%) Remote Desktop
2 5 (17.86%) DNS
3 4 (14.29%) SAN
4 3 (10.71%) LAN
4 3 (10.71%) Skype
5 2 (7.14%) ADSL
5 2 (7.14%) DHCP
5 2 (7.14%) Firewall
5 2 (7.14%) TCP/IP
5 2 (7.14%) Unified Communications
5 2 (7.14%) VoIP
5 2 (7.14%) VPN
5 2 (7.14%) WAN
5 2 (7.14%) Wi-Fi
6 1 (3.57%) Cisco IOS
6 1 (3.57%) Internet
6 1 (3.57%) Junos
6 1 (3.57%) NetScaler
Database & Business Intelligence
1 2 (7.14%) SQL Server
2 1 (3.57%) SQL Server 2012
General
1 2 (7.14%) Manufacturing
2 1 (3.57%) Finance
2 1 (3.57%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (7.14%) WAP
Miscellaneous
1 2 (7.14%) NHS
1 2 (7.14%) PKI
2 1 (3.57%) Analytical Skills
2 1 (3.57%) Blackberry
2 1 (3.57%) BYOD
2 1 (3.57%) Enterprise Software
2 1 (3.57%) Mobile App
2 1 (3.57%) RSA SecurID
Operating Systems
1 24 (85.71%) Windows
2 17 (60.71%) Windows Server
3 13 (46.43%) Windows Server 2012
4 9 (32.14%) Windows Server 2008
5 5 (17.86%) Windows 7
5 5 (17.86%) Windows Server 2003
6 4 (14.29%) Windows 10
7 3 (10.71%) Windows XP
8 2 (7.14%) Windows Phone
9 1 (3.57%) Android
9 1 (3.57%) Apple iOS
9 1 (3.57%) BlackBerry OS
9 1 (3.57%) Linux
9 1 (3.57%) Mac OS X
9 1 (3.57%) Windows 8
Processes & Methodologies
1 7 (25.00%) ITIL
2 3 (10.71%) Migration
3 2 (7.14%) Disaster Recovery
3 2 (7.14%) Kalman Filter
3 2 (7.14%) Load Balancing
3 2 (7.14%) Web Filtering
4 1 (3.57%) Capacity Management
4 1 (3.57%) Change Control
4 1 (3.57%) Coaching
4 1 (3.57%) CRM
4 1 (3.57%) Data Security
4 1 (3.57%) Incident Management
4 1 (3.57%) ITIL V3
4 1 (3.57%) Mentoring
4 1 (3.57%) Network Management
4 1 (3.57%) Network Monitoring
4 1 (3.57%) Problem Management
4 1 (3.57%) Server Building
4 1 (3.57%) Service Delivery
4 1 (3.57%) Workflow
Programming Languages
1 1 (3.57%) PowerShell
1 1 (3.57%) SQL
1 1 (3.57%) VBScript
Qualifications
1 6 (21.43%) Microsoft Certification
1 6 (21.43%) Security Cleared
2 5 (17.86%) MCSE
3 4 (14.29%) CCNA
3 4 (14.29%) Cisco Certification
3 4 (14.29%) SC Cleared
4 2 (7.14%) CCNP
4 2 (7.14%) MCP
5 1 (3.57%) BPSS Clearance
5 1 (3.57%) Citrix Certification
5 1 (3.57%) MCITP
5 1 (3.57%) MCSA
5 1 (3.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (7.14%) Disclosure Scotland
System Software
1 15 (53.57%) Active Directory
2 5 (17.86%) XenApp
3 3 (10.71%) Microsoft App-V
3 3 (10.71%) XenDesktop
4 2 (7.14%) Hyper-V
4 2 (7.14%) vSphere
5 1 (3.57%) VMware Infrastructure
5 1 (3.57%) VMware Server
Systems Management
1 6 (21.43%) WSUS
2 4 (14.29%) SCCM
3 3 (10.71%) Windows Intune
4 2 (7.14%) Backup Exec
4 2 (7.14%) SmoothWall
5 1 (3.57%) NetBackup
5 1 (3.57%) Norton AntiVirus
5 1 (3.57%) SCOM
5 1 (3.57%) WhatsUp Gold
5 1 (3.57%) Zenoss
Vendors
1 15 (53.57%) Citrix
1 15 (53.57%) Microsoft
2 12 (42.86%) VMware
3 3 (10.71%) Cisco
3 3 (10.71%) Symantec
4 2 (7.14%) 3PAR
4 2 (7.14%) HP
4 2 (7.14%) LANDesk
4 2 (7.14%) NetApp
5 1 (3.57%) Acronis
5 1 (3.57%) Dell
5 1 (3.57%) Dell KACE
5 1 (3.57%) IBM
5 1 (3.57%) Juniper
5 1 (3.57%) Kaspersky
5 1 (3.57%) Lotus
5 1 (3.57%) MobileIron
5 1 (3.57%) Sophos
Birmingham, West Midlands (County)
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