The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 99 93 90
Rank change year-on-year
-6 -3
Contract jobs requiring a 3rd Line Support 20 9 22
As % of all contract IT jobs located in the West Midlands 0.79% 0.44% 1.00%
As % of the Job Titles category 0.86% 0.47% 1.07%
Number of daily rates quoted 11 4 10
Average daily rate
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£350 £259 £238
Average daily rate % change year-on-year
+35.26% +8.94%
90% offered a daily rate of more than £190 £220 £166
10% offered a daily rate of more than £450 £331 £285
UK excluding London average daily rate £260 £265 £261
% change year-on-year
-1.88% +1.43%
Number of hourly rates quoted 4 4 4
Average hourly rate £24.00 £27.50 £20.25
Average hourly rate % change year-on-year
-12.72% +35.80%
90% offered a hourly rate of more than £20.15 £24.70 £17.70
10% offered a hourly rate of more than £27.50 £27.50 £23.30
UK excluding London average hourly rate £22.50 £22.50 £21.00
% change year-on-year
- +7.14%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2331 1909 2056
As % of all contract IT jobs located in the West Midlands 91.66% 92.58% 93.24%
Number of daily rates quoted 1237 1039 1020
Average daily rate £350 £345 £333
Average daily rate % change year-on-year
+1.44% +3.75%
90% offered a daily rate of more than £190 £213 £215
10% offered a daily rate of more than £475 £463 £463
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 161 151 170
Average hourly rate £17.50 £15.00 £21.50
Average hourly rate % change year-on-year
+16.66% -30.23%
90% offered a hourly rate of more than £10.00 £10.00 £10.75
10% offered a hourly rate of more than £33.80 £30.00 £36.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

3rd Line Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the West Midlands

3rd Line Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Daily Rate Trend in the West Midlands

3rd Line Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the West Midlands region over the 3 months to 24 October 2014.

3rd Line Support Daily Rate Histogram in the West Midlands

3rd Line Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the West Midlands region.

3rd Line Support Hourly Rate Trend in the West Midlands

3rd Line Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the West Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 10 £450 +95.65% 2
Staffordshire - 3 £325 -
Worcestershire - 3 £240 -
Coventry -6 1 £350 -
Walsall - - - -
West Bromwich - - - -
Shropshire - - - - 1
Warwickshire - - - - 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 October 2014, IT contractor jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 38 (71.70%) Windows
1 38 (71.70%) Active Directory
1 38 (71.70%) VMware
2 30 (56.60%) Windows Server 2008
3 25 (47.17%) Microsoft
4 23 (43.40%) Citrix
4 23 (43.40%) MS Exchange
5 21 (39.62%) Windows Server 2003
6 17 (32.08%) VMware Infrastructure
7 16 (30.19%) Security Cleared
7 16 (30.19%) XenApp
7 16 (30.19%) DNS
7 16 (30.19%) SQL
7 16 (30.19%) ITIL
8 15 (28.30%) DHCP
8 15 (28.30%) SCCM
9 14 (26.42%) Dell
10 11 (20.75%) SAN
10 11 (20.75%) SC Cleared
11 10 (18.87%) XenServer
11 10 (18.87%) Exchange Server 2003
11 10 (18.87%) Blackberry
11 10 (18.87%) HP
12 9 (16.98%) MS Office
12 9 (16.98%) PDA
12 9 (16.98%) VLAN
12 9 (16.98%) XenDesktop
12 9 (16.98%) NAS
12 9 (16.98%) Windows Server 2012
13 8 (15.09%) VMware Server

3rd Line Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 October 2014, IT contractor jobs across the West Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (43.40%) MS Exchange
2 10 (18.87%) Exchange Server 2003
3 5 (9.43%) SharePoint
4 3 (5.66%) Exchange Server 2010
5 1 (1.89%) IBM Notes
5 1 (1.89%) Exchange Server 2007
Applications
1 9 (16.98%) MS Office
2 2 (3.77%) MS Excel
Cloud Services
1 5 (9.43%) Office 365
Communications & Networking
1 16 (30.19%) DNS
2 15 (28.30%) DHCP
3 11 (20.75%) SAN
4 9 (16.98%) VLAN
4 9 (16.98%) NAS
5 6 (11.32%) WAN
5 6 (11.32%) TCP/IP
5 6 (11.32%) LAN
6 3 (5.66%) VoIP
7 2 (3.77%) Firewall
8 1 (1.89%) iSCSI
Database & Business Intelligence
1 7 (13.21%) SQL Server
2 4 (7.55%) SQL Server 2005
2 4 (7.55%) SQL Server 2008
General
1 3 (5.66%) Back Office
2 2 (3.77%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.89%) SAP Basis
Miscellaneous
1 10 (18.87%) Blackberry
2 9 (16.98%) PDA
3 1 (1.89%) Enterprise Software
3 1 (1.89%) Clustering
3 1 (1.89%) NHS
Operating Systems
1 38 (71.70%) Windows
2 30 (56.60%) Windows Server 2008
3 21 (39.62%) Windows Server 2003
4 9 (16.98%) Windows Server 2012
5 5 (9.43%) Windows XP
6 4 (7.55%) Windows 7
7 3 (5.66%) UNIX
7 3 (5.66%) Windows 8
8 2 (3.77%) Linux
9 1 (1.89%) Apple iOS
9 1 (1.89%) Windows 2000 Server
Processes & Methodologies
1 16 (30.19%) ITIL
2 3 (5.66%) Problem Management
3 2 (3.77%) PRINCE2
4 1 (1.89%) Service Management
4 1 (1.89%) Service Delivery
4 1 (1.89%) Change Management
4 1 (1.89%) Migration
4 1 (1.89%) Capacity Planning
4 1 (1.89%) Performance Improvement
4 1 (1.89%) Root Cause Analysis
4 1 (1.89%) Performance Tuning
4 1 (1.89%) Performance Monitoring
Programming Languages
1 16 (30.19%) SQL
2 4 (7.55%) T-SQL
3 1 (1.89%) VBScript
Qualifications
1 16 (30.19%) Security Cleared
2 11 (20.75%) SC Cleared
3 7 (13.21%) ITIL Certification
4 5 (9.43%) Microsoft Certification
4 5 (9.43%) DV Cleared
5 4 (7.55%) MCSE
6 2 (3.77%) CCNP
6 2 (3.77%) Cisco Certification
6 2 (3.77%) PRINCE2 Certification
7 1 (1.89%) MCTS
7 1 (1.89%) MCITP
7 1 (1.89%) MCP
7 1 (1.89%) CCNA
Quality Assurance & Compliance
1 4 (7.55%) SLA
System Software
1 38 (71.70%) Active Directory
2 17 (32.08%) VMware Infrastructure
3 16 (30.19%) XenApp
4 10 (18.87%) XenServer
5 9 (16.98%) XenDesktop
6 8 (15.09%) VMware Server
7 7 (13.21%) vSphere
8 3 (5.66%) Terminal Services
9 2 (3.77%) Citrix Presentation Server
10 1 (1.89%) VMware ESX
10 1 (1.89%) Hyper-V
Systems Management
1 15 (28.30%) SCCM
2 6 (11.32%) NetBackup
3 2 (3.77%) Backup Exec
4 1 (1.89%) SCOM
4 1 (1.89%) HP Data Protector
4 1 (1.89%) Tivoli
Vendors
1 38 (71.70%) VMware
2 25 (47.17%) Microsoft
3 23 (43.40%) Citrix
4 14 (26.42%) Dell
5 10 (18.87%) HP
6 5 (9.43%) NetApp
7 4 (7.55%) Cisco
8 2 (3.77%) AppSense
8 2 (3.77%) Symantec
9 1 (1.89%) BT
9 1 (1.89%) Brocade
9 1 (1.89%) Lotus
9 1 (1.89%) Oracle
9 1 (1.89%) SAP
Warwickshire
Consult Solutions
Rate: £200 - £350 per day
Posted: 2 days ago
Shropshire
Roc Search
Posted: 2 days ago
West Midlands
Oscar Associates (UK) Ltd
Rate: £175 - £225 per day
Posted: 2 days ago
West Midlands
Jumar Solutions
Posted: 10 days ago